or maybe a level 3 helmet?
#questions
jovial anchor
broken quest
No
jovial anchor
bruh
broken quest
I said no shot registered
broken quest
Took 5 shots for the head , not a single shot hit even though he was proned
Then i hit for the head , it registered on the body
jovial anchor
ping?
broken quest
92
broken quest
Yeh nvm buddy
wicked dawn
Can anyone tell me the reason why I am getting 250-300ms constant ping in asia ? Its been happening since last 3-4 days and my usual ping used to be 20-40ms
jovial anchor
just switch servers
jovial anchor
ping
wicked dawn
read the whole message if you are not getting my point 👍🏼
Or just ignore and let someone else help
jovial anchor
if your ping is terrible in a server and is good in the other play in the other
sometimes i play in europe although middle east should have best ping ut it doesn't
wicked dawn
Again, I have been playing in asia since the game launched with stable 20-40ms ping 👍🏼
jovial anchor
restarted the game it self?
wicked dawn
Since 3-4 days bruh, so you think I played pubg straight 3-4 days in one run
and I restart my phone everyday
jovial anchor
🤔
wicked dawn
BugG anyways 👌🏼💯 also messed up spectating alive squad members
takes 5 minutes to load
jovial anchor
yes spectating is broken for some people
for me it says that person is always limit
wicked dawn
and those 5 minutes are hell, eg - if my friend is firing a beryl while I was dying, it will be running continuous for those bugged minutes
in short they are telling me to just leave the squadmates on their own, exit the freakin game 👌🏼
But hey, who cares 😄 We aRe gEttInG neW oUTfiTs EveRy wEeK
jovial anchor
true
wicked dawn
@cyan ermine yeah ,totally relevant to pubg I see
vivid leaf
hello i mistakley change my clan name .. i want to revert it back
cyan ermine
i wish one day pubgm add this song
flint garnet
@languid viper you cannot get UC for the days you missed
clear basin
rose finch
message twitter?
@wicked dawn i get 200ms on asia (indian) all the time
wifi gives 4ms, 20+ up and down
servers in asia have no maintenance
vivid leaf
i mistakenly changed my clan name
i wanto to revert it back to original
full granite
how many times i will get the tire protection during event?
full granite
@rose finch is it my answer
woven atlas
@full granite maybe 5. Not sure
night gull
@woven atlas
vagrant onyx
There is
vagrant onyx
@night gull l am not sure
When you settings there is on button a bottom called delete account
tidal mist
Nope it's not possible
night gull
i cant delete?
willow dune
global version doesnt support delete option
night gull
so how i was delete my account that linked on twitter?
willow dune
@vagrant onyx
whats the relation b/n PC and delete acc
willow dune
as i said the global version
not the platform
vagrant onyx
Ok
willow dune
@somber beacon state the issue
somber beacon
I am in Crown 1 and i want to go in ACE but hacker are coming and killing me and going i have proof
limber wind
I start it says download failed as you may have not purchased the app
Korean version
runic niche
@somber beacon you have proof?
somber beacon
Yes
runic niche
image or video?
blazing saddle
@somber beacon click the report button and state the issue there. u can also take screenshots or record their gameplay by spectating them and report them
somber beacon
I have video
runic niche
post video to youtube then send link
somber beacon
Oook
runic niche
if its good proof you can send to report button
somber beacon
Ok
pliant sapphire
@somber beacon oof proof won't do anything
somber beacon
Then
pliant sapphire
@runic niche it's all upto Tencent @somber beacon
somber beacon
Ya
somber beacon
2 times -40 in crown 1
night gull
how i can delete my crew?
runic niche
i just want to see the video
runic niche
so i can see these hackers that i always hear about
havn't run into one since s4 maybe
maybe earlier
pliant sapphire
@runic niche oof
He need halp, you wanna see hackers...
Go into an Asia Server match and there is 75% chance you'll head straight into a hacker
@night gull you have to make someone else crew leader, and then you leave
limber wind
I start it says download failed as you may have not purchased the app
Korean version
night cloak
@limber wind paste the data in correct folder
worn solstice
Hello, will the bug with sound be fixed?
night cloak
@worn solstice Which one?
worn solstice
When you do not hear comrades and they do not hear you @night cloak
pliant sapphire
@worn solstice it's being worked on (hopefully)
pliant sapphire
@limber wind You'll have to download the Korean version's OBB file from the internet manually
Then, move it from downloads to Android/OBBin your file manager app
night cloak
@worn solstice You mean you can't listen to what your teammates are saying?
worn solstice
Why in the mode of 1 person did not make the presidency of 1 person?
pliant sapphire
@worn solstice Elaborate
worn solstice
@night cloak yes
night cloak
@worn solstice Simply turning mic off-on fixes the issue. Alternatively you both can logout at the same time, which gets the job done.
worn solstice
@night cloak So this bug will not fix mean?
pliant sapphire
mic and speaker* both
@worn solstice It's a client-side issue
Which means you'll have to manually switch the Speaker and Mic on and off
night cloak
@worn solstice Not sure. It's there since a very long time.
worn solstice
@pliant sapphire In terms of elarbote?
pliant sapphire
Why in the mode of 1 person did not make the presidency of 1 person?Explain please
night cloak
Mode of 1 person. What did you mean?
worn solstice
@pliant sapphire 1 person mode
night cloak
I actually didn't get you. Can you elaborate the issue?
worn solstice
@pliant sapphire fpp
pliant sapphire
Oh in FPP mode, but what presidency?
pale falcon
I don’t understand what you mean, @pliant sapphire.
pliant sapphire
Oh, it's not my question, it's @worn solstice's
worn solstice
@pliant sapphire I do not know much English
pliant sapphire
Why in FPP did not make the presidency of 1st person?
pale falcon
I still don’t understand what he means.
worn solstice
@pliant sapphire Why in fpp mode the forecast will not be the same as the gameplay itself?
pliant sapphire
Forecast?
worn solstice
@pliant sapphire no, Mode
pliant sapphire
@worn solstice Something to do with the Lobby?
night cloak
@tidal mist help us.
worn solstice
@pliant sapphire No, flight and landing
tidal mist
@worn solstice Type in your native language
night cloak
@worn solstice You mean why it's TPP while on plane and diving?
worn solstice
Почему в режиме от 1 лица полёт и преземление не от 1 лица, а от 3?
night cloak
worn solstice
We wait
pliant sapphire
Why in the mode from 1 person flight and landing not from 1 person, but from 3?
I guess, to make life easier?
tidal mist
@worn solstice That's how the game was developed
night cloak
@worn solstice It's a feature so you can view more in TPP while landing. And in plane.
tidal mist
Итак, игра была разработана
limber wind
@pliant sapphire the file is in there
night cloak
Is it in the tencent folder ? @limber wind
tidal mist
FPP обеспечивает меньший обзор при посадке и будет неудобным. @worn solstice
worn solstice
@tidal mist ok
night cloak
Show a screenshot of where it is @limber wind
weary ocean
Cheat cheat cheat and cheat. Can the dev give banned device?
blazing saddle
@tidal mist translates to why do they have 3rd person landing in flight in fpp
pliant sapphire
@limber wind Then go to Settings > Applications > PUBG Mobile (or the apps name)
Do a force stop and clear data
Then open again
worn solstice
Thank
weary ocean
@night cloak why not?
tidal mist
@blazing saddle Yeah covered already,Can you say "Because FPP makes it uncomfortable to land" in Russian?
weary ocean
True @worn solstice
pliant sapphire
Try that @limber wind
blazing saddle
неудобно приземляться в FPP
tidal mist
@worn solstice^
weary ocean
Please, just make new rules cheat in this game will get ban device
tidal mist
@blazing saddle Thanks b
blazing saddle
sure np :)
junior arch
@weary oceannice idea but the pubg deva the dumb
limber wind
Ok
junior arch
If we had power to do that we would have dona that months ago
weary ocean
Or make this game paid
weary ocean
@junior arch you got my gauntlet
night cloak
@weary ocean Hey, you have to contact customer support in game for any suggestions or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
weary ocean
@night cloak eyy chill chill okey
junior arch
@weary oceanno chillin here,
vivid leaf
i mistakenly changed my clan name
i wanto to revert it back to original
junior arch
@weary oceanwe have friends like u tohelp
@vivid leafwait until name change is available
@vivid leafit might take 1 month ,u can get to know in game itself
junior arch
@weary oceani don't know,but only thing I know is pubg deva r chillin now
night cloak
This guy is needed to be banned
junior arch
@weary ocean😂
night cloak
Speech 100
weary ocean
@night cloak not thoose guy though. Many out there just like a trash
night cloak
Yea dude
weary ocean
@junior arch answer me
junior arch
@night cloaksend the ss in in-game customer support.
night cloak
@junior arch k
junior arch
@weary oceanunfortunately ,no m not
storm flumeBOT
Hello, @night cloak!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
weary ocean
Arrrghh free game is always being like this
night cloak
Im not using the hacks
junior arch
@weary oceanyeah I think I shud have been paid,but if it was paid,50%for the gamers would have joined fortnite nd would have got their future ruined.
weary ocean
@junior arch ouh i forgot fortnite
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
weary ocean
Soon CODM fast or no
night cloak
@weary ocean Please move to #chat.
weary ocean
@night cloak why?
night cloak
It's a support channel. Is there anything else we can help you with?
junior arch
@night cloaksorry💙
weary ocean
I can't go, before all cheater got ban
junior arch
@weary oceanu will starve now come to general chat😆😆!!
weary ocean
@junior archnope
Just ban thoose cheater deva. losing a junk player won't reduce your losses Tencent
storm flumeBOT
Hello, @weary ocean!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
weary ocean
@storm flume did'nt help
They get banned, but they are make new account and boom. Nothing happened
graceful oxide
Omg....please can some one fix the in game sound ......it is so awful....cant talk to anyone in game......I have looked up problem solvers but cant find anything....I play on pc...so its either a emulator problem or cross play issue......
cant play like this
its taking the fun out of the game
night cloak
@graceful oxide Hello, this support channel is for mobile only. You'll need to ask in Emulator support. To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683. And then move to #emulator-support channel.
graceful oxide
where is the emulator support channel for discord
what the hell is e
E
what
mobile chat only......
junior arch
@graceful oxidesee Ur chats r under my observation,berespectful
@graceful oxidei think it's a mobile game!
storm flumeBOT
Hello, @graceful oxide!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
worn pumice
tidal mist
Report them ingame
inland plaza
Any help on this.. How to complete this
astral yew
My Device Does Not Support Pubg Mobile Does My Device Have Samsung J3 2016 Help?
tidal mist
That device is unsupported, play any other game or PUBG Lite
astral yew
Don't Add to the Game?
tidal mist
No
long rock
Yesterday, one unnamed player, killed our whole team.. we spectated and found him hacking. So, now no names for hackers? When will pubg team.. consider working on improving game and not on appearels and skins? 😤
night cloak
are there bots in pubg?
night cloak
@night cloak Yes, the game uses bot players..
@night cloak Do they play bad or good?
astral yew
@night cloak
night cloak
@long rock Please use the in-game report option to report suspicious users, we're community support and we don't deal with hackers or cheaters here.
So, that's how I get kills. Thanks TIL.
astral yew
#chat
night cloak
✅...
long rock
@night cloak wow..
pearl kelp
Any mods online? I have a small thing to say
night cloak
How may we be of assistance?
pearl kelp
So i got a mail on my acc about team killing
Its was about my friend who blew me up
And i just wanted to say that we both troll eachother all the time and i read that he will be getting consequences
night cloak
What's wrong about that?
pearl kelp
Tbh we just wanted to have fun and i kinda feel bad for him that he takes consequences just for us fooling around
night cloak
The system detects users that frequently team kill as griefers.
pearl kelp
So its just the system?
night cloak
First offence is a deduction of 20 merit, second offence is a deduction of 50 merit. Third offence is 80.
pearl kelp
What are the merits?
night cloak
However, there are of course exceptions. For first timers, you will only be sent a warning.
Merit was introduced to provide players a better gameplay system. More importantly, to punish griefers.
pearl kelp
So the less merit the worse gameplay?
night cloak
If your merit is over 80, you will be able to participate in team matches. However, if your merit is below 80, you will be restricted to solo only mode.
pearl kelp
Kinda like the cod where cheaters only get placed with eachother
night cloak
Sort of, yes.
night cloak
Good to know that.
pearl kelp
Prob not good to know my name
I ran out of rename cards and got stuck with a name i know regret
storm flumeBOT
Please avoid going off-topic. You can have unrelated conversations in #chat.
pearl kelp
So thats all. Thanks
night cloak
Mods?
How may we be of assistance?
so about my game...
so
when the functuion came out to link your google account to your pubgm acc
i clicked the google play account on the home screen not knowing i was making a new acc instead of link them
tidal mist
@night cloak I don't think that was his enquiry?
night cloak
Lmao wth are u saying @night cloak
tidal mist
hey hey dude chill
night cloak
now how do i delte my google play games acc so i can link it to my reg acc? @night cloak
tidal mist
@night cloak That's not possible
Deleting accounts is only available for EU users
@night cloakYou could have answered him there only lol
night cloak
im us east
tidal mist
Yeah then you can't @night cloak
night cloak
shittttttttt
im going to have to start all over agian when i get my new phone
shittttttt
clear laurel
There is a hacker in the game named SOUL々DarkMan please ban his account reported 1000 times he is still hacking.
bold siren
The cheaters will get banned eventually, wait patiently, @clear laurel.
night cloak
Eventually ? There's still the same hackers on the leaderboard since the BaN wAvE
bold siren
There are many cheaters who uses hack, understand that the staff can’t ban all of them at once.
clear laurel
I am. Reporting that idiot from a month he is still hacking
night cloak
He'll be banned soon by season 8 ,please be patient. Currently we are busy adding skins @clear laurel
clear laurel
I want to talk to a official
night cloak
There's no official here
bold siren
We do not deal with cheaters in here, @clear laurel.
night cloak
Only real people acting as bots
clear laurel
Seriously
bold siren
It is called being formal.
night cloak
k
clear laurel
How can I contact real officials
night cloak
Customer service is the only way.
clear laurel
Customer care doing nothing just ends the conversation after giving them details
tidal mist
Well then there is no other way,sadly.
merry sandal
We understand your frustration. But complaining here or elsewhere will do you no good.
exotic flint
👀
night cloak
How can i unbind my Facebook and google play?
@night cloak You cannot unbind a social media account from the game.
or pass the google account to someone else's account?
dim valley
I have log in consecutively more than 30 days but my achievement for log in consecutively 30 days not completing, please help me
night cloak
@night cloak Giving your private google account to someone else is actually a violation to Google's terms of service.
@dim valley Maybe you missed a day in between.
night cloak
@dim valley What's it showing? How many days left?
there is no way to do that?to disconnect my account?
@night cloak Nope.
junior arch
What's the matter?
dim valley
@night cloak It continuesly showing you have login for 28 days
gilded citrus
why does vector comes in half loaded?
dim valley
but remaining 2 days are not completing
junior arch
@dim valleyu may have missed a day,now u need to restart
night cloak
@dim valley The game thinks you didn't login on 29th day therefore the countdown had reset, you've no option other than login again for next 30 days - consecutively.
junior arch
@dim valleyits reset already
night cloak
It won't show you the reset. It will stuck at 28.
junior arch
@dim valleyit will not show
@dim valleybut if u login consequetively 28 days then at 29th it wil show 29
dim valley
I'm observing this from more than a month but how is didn't complete 30 days
night cloak
@dim valley You know better.
junior arch
@night cloak💙
dim valley
Ok, I'll wait for next 30 days
dim valley
Yup
sly dust
why cant i see the custom room info but get the notifcations
torn heart
@night cloak I want to change my flag
night cloak
The announcement was already expired and auto deleted before you read it, @sly dust.
sly dust
i keep getting the notification
spring void
@night cloak stop spamming when it is released it would be announced
night cloak
?
livid blaze
@night cloak dont ask again
Release date of 0.13 is between 15th to 20th june
Dont come again to ask this que.
night cloak
You asked that question like 4 times, @night cloak.
storm flumeBOT
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
night cloak
Take this screenshot and set it as wallpaper. Please note the message above, @night cloak. ☝
livid blaze
@night cloak lol 😄
rich kite
Will this like it forever?
night cloak
@torn heart You can purchase a flag card from shop > other section. You can change your flag once every 60 days for free too. Btw the flag card is bugged for certain number of players.
@rich kite Maybe it will be gone when you turn 18. Or 21 in some countries.
glad arch
Is it me or everyone is facing hackers in the game??
night cloak
@glad arch The number of players are growing day by day, so are the cheaters.
glad arch
Yeah and they don't even get banned?
inland plaza
@night cloak last month I opened 40 crates and it counted.... It was not uc
night cloak
They changed it now
night cloak
@inland plaza Yes. From now on you'll have to open crates using UC.
sly dust
how doi post a custom room details
polar turtle
@night cloak it’s not working for me even I’m using UC
sly dust
also im a streamer how do i get set up to notify here wen i go live
night cloak
@polar turtle Once you get a legendary item for the first achievement or a mythic item for the 3rd achievement, the countdown will reset.
@sly dust We don't have the notification system in this server. For that you'll have to create your own server and get a MEE6 or similar live stream announcement bot.
polar turtle
@night cloak I never get legendary or mythic. Even before or after achievement was released
sly dust
#481199198025416725 ????????
night cloak
@polar turtle It was confirmed by the official that the achievement isn't bugged, what we first thought. If you still think it's a bug, you're welcome to report in game support.
@sly dust The #481199198025416725 channel is for approved content creators to post their live streams.
sly dust
thats what im asking how to become apart of this
night cloak
@sly dust The cc program is being reworked and it doesn't approve any more applications. So you're late to the party.
Hello, how do I unlink a facebook account from pubgm?
@night cloak Not possible.
Rip
livid blaze
@night cloak does official confirm that they will fix auto rotation bug?
haughty cypress
maybe they dont know how to fix it 🤔
night cloak
@livid blaze It was fixed in beta version.
livid blaze
@night cloak bug started from 29th april.. u can count from how many days we are playing with this bug
winged iris
Hello. Can I asked something? How devs handle much cheaters since cheaters are using modded APK to play cheat (instead of just scanning the installed cheats on mobile phone) like modded to jump high to the sky, aimbot wall hack, speed hacks and one-shot kill hack. What I'm worried is anti-ban. Many vids about cheaters are still rising. So how's devs handle this kind of modded issue here? (If you want to explain technically just DM me if you are allowed to explain much deeper. I don't mind since I want to tackle cheater very much)
night cloak
Not a game breaking bug. Some people having some weird logging bug, the had to ditch their account. So sad.
livid blaze
@night cloak not game breaking bug?
I am facing it every minute of game.. even i died many times due to this bug
thorny ore
i want to talk to someone .my id got banned
night cloak
@thorny ore Well, no one on this server has the power to lift your ban. Your only recourse is to file a claim, unfortunately. All we can do is try to help you figure out what caused you to get banned, so you can avoid doing the same thing in the future.
@livid blaze That's sad.
thorny ore
i got 10 years banned.um not a hacker
livid blaze
They are adding events every week.. but dont have time to fix it in live version
haughty cypress
@thorny ore basically nobody here can do anything about it, just report to customer support
night cloak
It's a misconception thinking that you only get ban for hacking or exploiting the game. There are tons of other reasons too.
thorny ore
can u give me the link of customer service .
night cloak
@livid blaze It's not a fault of the event team if the bug fix engineers can't find a solution.
thorny ore
i have spend a lots of money on the game
storm flumeBOT
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
night cloak
Hey I had a problem, I'm on iPhone SE and the spectator option is glitchy, the character does not move from one place however camera moments happen
its all glitchy
livid blaze
@thorny ore we know u r not hacker.. bcz hacker dont get ban..
night cloak
@night cloak The spectator feature is all glitchy. Thanks for the report, developers are aware of the bug, hope it will be fixed soon!
blissful leaf
@night cloak or you have to wait about a year to load
livid blaze
@night cloak no need of it.. everyone know bugs
night cloak
why did devs opt for testflight betas, c'mon only handful people can do beta that way and i bet most of them dont report bug :c
Wrong channel, move to #beta-support
little delta
I got a dbt....if i install pubg kr...can i still play with global frnds and....is it the same asian server
?
Ping me plz
lost garnet
Can I get banned for using Anime voice in quick chat?
night cloak
@lost garnet Wht do u mean by anime voice in quick chat?
lost garnet
You can change The actual sound of the voice using special files
night cloak
@little delta I don't know about Korean server but my friend accidentally transffered his account to vietnam version and he can play with me
abstract beacon
Does anyone else get a problem with ur character moving to the left when ADS and firing
night cloak
@lost garnet Any changes to game files can result to major actions
abstract beacon
Like the joystick moves a little without me touching it
And my character is slowly moving while I’m shooting
night cloak
@abstract beacon I had very earlier but after a update it was fixed, I suggest you to checkout #555492558428700682 and fill the form with necessary details! :)
pale falcon
I wouldn’t recommend using the files, @lost garnet.
runic niche
well the files are straight from the japanese version of the game
dont know why anyone would use them since you cant understand what they're saying but whatever
tell devs to fix matchmaking for NA, Middle East, and KRJP server in FPP Solo
night cloak
@runic niche The matchmaking delays are caused due to various factors... it might be due to network lag, server issues, less number of players available in a specific mode etc...
As far as I know they are working continously to fix bugs asap. You can refer to #555492558428700682 to have an overview about reported bugs and you can also state your's there by using the pinned form in the channel.
night bone
what the hell is wrong with this game?! no hacker ban no nothing just selling some dumb clothing items?
runic niche
it's due to fewer players, not network lag or server issues.
night bone
the game lags on one plus 6t as well as on emulator with pc config of i7 and 1080ti?
wtf pubgm?
also there are jus thackers in aisa server duos
night cloak
@night bone We can't do anything in this regard as we hold no power since we're community support,
You can use in-game report option to report the players and wait for an action to take place.
night bone
flying car no recoil
litrally one guys takes 60 kills and get's away with it !
wtf!
runic niche
in game report doesn't do anything
night cloak
@night bone The Dev team is working on fixing the issues with the game, please have patience.
@runic niche We can't be certain of the feature isn't working,
(few unofficial sources state that)
When you report a player for suspicious activities, the in-game anti-cheat detection feature takes a force scan and as soon as it detect something wrong, it takes it's actions.
However, few cheaters have found a loophole in this feature which is preventing them from getting banned, but eventually this feature will receive it's patch.
runic niche
eventually
i know you're trying to be a contributor but even you guys dont know what is goin on with tencent
i'm not mad at you just dont try to help with something that cant be helped :\
i highly doubt that scan if something is wrong, or if they do it's a very poor system
night cloak
It's not something too simple to be fixed within seconds, it's much complex than it looks like.
Please move to #chat for further discussions and this is not just for a role or something, I like to share what I know.
I recommend reading the information message in #discord if you think only supporting or messaging here will buy me a green role. @runic niche
night bone
@night cloak fair warning before you say anything such casually okay.! what kind of dav team does pubgm has anyways ? bugs will befixed bugs will be fixed its been 1 year since i'm playing this dumb game and nothing has changed!
i have clips of several hackers right now with their accounts okay!
what kind of fair gameplay is this?
people are litrally doing live streams using hacks?
are devs and the support team is blind?
and don't talk about the ingame report system now ! nothing works
the cheaters getsaway anyways
night cloak
@night bone Just to let you that new features bring new bugs,
I personally think- PUBGM is first of it's kind for mobile devices, you can take it as something experimental and experimental things are never stable.
night bone
okay and who asked for sh*t featurs? bringing birds to games is feature?
bold siren
We do not deal with cheaters in here, no need to complain about it but I do understand your frustration, @night bone. And feel free to use #pubg-mobile & #chat for further discussions.
night cloak
@night bone When it comes to cheaters, all the games have them, they are too many of em using various methods to bug the game, so it's hard to ban em all overnight.
runic niche
it's been a year
bold siren
All you can do is report the cheaters and wait for them to get banned.
night bone
its hard to ban em? lol litrally everyone is using free hacks these days .... if you'd say i'll link up to those videos! who sell hacks ! like they do anything they want and get away!
runic niche
@night bone heres a real answer. been here since day 1 release in global. the best thing you can do is report in game. it will take a few months or seasons for them to get banned probably. go blame devs because it sucks and theres nothign you can do about it
night cloak
Your queries have been answered, you can move to discussion channels as the Sober asked... @night bone @runic niche
runic niche
you can also record them and post it on reddit to get peoples attention but that might not work either
night bone
that's it i'm screenshotting this cnvo and i'' make sure everyone knows what kind of 'secure environment do players invest their time and money'
night cloak
@night bone @runic niche,
Complaining here is useless, you're just wasting your time, we're here to provide you with our best possible information, we are in no way connected with the development team.
runic niche
none of us work for tencent you know
night bone
@runic niche leave it friend ... nothing's gonna work
runic niche
^
night bone
tencent guys are just sitting all day and counting the uc they sold for the season !
bold siren
Please move to #pubg-mobile!
night cloak
This is the last time I'm asking you to move to discussion channels #chat or #pubg-mobile for further discussions,
I have to report you otherwise and you may face consequences if I do that. @night bone @runic niche
halcyon holly
Anybody notice ever since they said that they're handling hackers, there's been an increase in their appearances?
wispy matrix
Thats just completely random.
halcyon holly
Getting squad wiped in 5 seconds by someone using wall hacks is random as well
wispy matrix
Random indeed
woven oracle
Hi. We can use GFX tool app for set best graphic setting for phone??for fix lag and best frame rate?or ban account becuz use GFX tool?
storm flumeBOT
Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
runic niche
you probably will not get banned for using GFX Tool but it is a third party tool and you should accept the risk if you use it
blissful leaf
@woven oracle You will get banned
night cloak
@woven oracle There are positive chances of you getting banned... as it's agains TOS, so better avoid these tools.
blissful leaf
But i think a lot of people are using because you can see so many people spoting from toooo far away players because obviously they have changed the resolution :/ which its so unfair
woven oracle
So i have a applying for add frame rate ultra or exterem for Samsung Galaxy S8+ and Galaxy S8 family becuz pubg have frame rate hard in any graphic setting mod and its so bad for me.
runic niche
i doubt that people who spot you from far away are using GFX Tool
ocean crater
If you set it in Smooth, do you have Extreme frame rate option?
runic niche
if you increase the resolution the game is rendered at, then your device will lag much more. anyway if you use it you may get banned
bold siren
I wouldn’t recommend you to use any third-party software.
woven oracle
@ocean crater no only high in any mod (smooth.balance.hd) i have high
ocean crater
High?
runic niche
hard?
ocean crater
well, i think they haven't made it supported in your device.
runic niche
it's a samsung galaxy s8, it can run smooth extreme without any issues. it's because the system that determines what graphics your game can support is inadequate
woven oracle
@ocean crater my device supported but pubgm not supported for my phone
runic niche
if you use GFX Tool, unfortunately you may get banned
woven oracle
@runic niche my phone galaxy s8+ and exynos with 4GB Ram but no support for exterem frame rate
runic niche
yes, it is developer's fault, not your fault and not the device's fault.
GFX tool can unlock these graphics but you may get banned for using it
woven oracle
@runic niche im not used but i want to add this setting to next update in my phone
blissful leaf
Pocophone ultra frame rate even on HDR graphics 😂
runic niche
probably not
blissful leaf
Im using pocophone
runic niche
ah the nevermind
anyway there is no legitimate way to unlock extra graphics options. the only way to do it is using 3rd party app which may get you banned
ocean crater
@blissful leaf are you using gfx tools to do so?
woven oracle
@ocean crater next update add extreme frame rate for galaxy s8+ or ultra?
night cloak
@woven oracle I've seen many reports regarding this issue on your device, all we can do is to wait for devs to enable this feature, they're most probably aware of this,
In any case, I strongly recommend not using any third party graphic modification tools, as soon as the anti-cheat detects something wrong...you might get banned.
runic niche
devs will never enable this feature
it has been like this since season 1. people have always complained but nothing has ever changed. there is no reason for them to change this in the future
best thing to do is nothing, or risk getting banned
night cloak
Also please keep discussions to a minimum here, use #pubg-mobile for that purpose, this channel is intended for issue related questions only.
runic niche
i am informing about his issue
night cloak
There is no use of complaining about devs here, as I said this is for questions only.
woven oracle
@night cloak tnx we wait for best frame rate setting in future update for galaxy s8 family and thank you so much. But we need this setting very very much.add this setting for galaxy s8 in next update.
runic niche
do not get your hopes up
quasi dome
my tier protection isnt active
runic niche
you gotta join a group with friends
quasi dome
oh
night cloak
@woven oracle We can't do anything from here, but I saw allot of comments on their twitter handle regarding the same feature on the same device, they'll probably add it sooner or later.
Also a tip - low frame rate settings, prevent extra load on the device, thus prolonged hardware life... Yaay!*^^
regal jungle
Can you guys add a trading system where you pretty much trade outfits and skins with other players. And don't make it so that you need duplicates to trade
regal jungle
@runic niche how
night cloak
@regal jungle Unfortunately, this is no place for requesting features, we don't have devs here.
runic niche
it can be exploited since you might sell items to third parties
lean crescent
@regal jungle In-Game Support🐷
night cloak
@regal jungle However, I read somewhere (non-official, probably a rumour) that they were planning on this feature, I'm not sure if they'll add it later.
@regal jungle Um, I'm out of info where to request for features.
regal jungle
@night cloak k
bold siren
You can suggest it to customer service, @regal jungle.
supple gulch
Where do i post bugs?
storm flumeBOT
Hello, @supple gulch!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
runic niche
if devs arent in this server what is the point of #555492558428700682 ?
vagrant onyx
@quasi dome you gotta play squad mode with friend ( only 5 match per day )
night cloak
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting "E" in #504819353049628683. @obsidian shell
obsidian shell
done
night cloak
@obsidian shell move to #emulator-support.
night cloak
✅ My pleasure*^^
night cloak
@lapis meadow Please state your issue, I'll try to help.
quartz zodiac
i wanted to talk to customer service
lapis meadow
My account for banned
night cloak
@lapis meadow In case of bans, the only thing you can do is to File a Claim.
Unfortunately, we can't do anything else.
lapis meadow
What can I do with file a claim?
Please help me
It wasn't me using the cheat some one stole it
hidden vigil
Hello now I killed by a hacker. I have video prof
night cloak
@lapis meadow When you File a claim, your account gets investigated, if you're found guilty of using unethical methods, then no ban lift will take place.
lapis meadow
I can't understand
Can you be more clear
I spent alot of money on this account
Please help me
night cloak
@hidden vigil You can send it to in-game customer support and report it via in-game report feature.
quartz zodiac
I bought new phone, and wanted to link my account there...but surprised that my progress gone but only the name which is returned!! although my account is linked to Facebook!
night cloak
@lapis meadow When you File a claim, your account gets a check, if you're found clean then you'll be given back your account.
lapis meadow
@night cloak how can I do this?
spring flame
What type of progress do you mean, @quartz zodiac?
hidden vigil
He was play more than 15 game, many players apply to report, but he doesn't banned.???
night cloak
@hidden vigil Unfortunately, that's the only thing you can do for now, I'm sure the cheat detection improvement patch is being worked on.
spring flame
That is weird, @quartz zodiac. I do not think we can assisit you here. Please contact customer support for further assistance.
lapis meadow
@night cloak dude please help me I'm dying
runic niche
@quartz zodiac did you loginto facebook
if you log into guest on new phone it wont work
wispy matrix
I have a question. What kind of help can i get here?
runic niche
you need to log into faceboook on the new phone
quartz zodiac
but customer service not allowed my to talk to someone
night cloak
@lapis meadow Can you show me a screenshot of the message you're recieving when trying to start the game?
lapis meadow
OK wiat a sec
quartz zodiac
yes i login my facebook
night cloak
@wispy matrix Basic information.
runic niche
try logging out and logging in again
wispy matrix
😐 ok
quartz zodiac
Vietnam , i did that, but appeared new account, and same like my previous name !
hidden vigil
@night cloak in last match he was get 32 kills and he was use wall hack magic bullet aim bot, and he's KD is above 60 in last 15 match but pubg doesn't banned.
quartz zodiac
it’s like my account been deleted
lapis meadow
@night cloak
quartz zodiac
unfortunately broken 🤦🏻♂️
quartz zodiac
loool
lapis meadow
@runic niche please help me
runic niche
@quartz zodiac hmmm, and it has the same old name?
quartz zodiac
yeah
night cloak
@lapis meadow Please click on File Claim option and follow the instructions.
hidden vigil
@lapis meadow you use GFX tool or Octopus App etc!!
lapis meadow
My account was stole when I restored it I found this
quartz zodiac
is there anyway helps me to proof that its my account?
night cloak
@hidden vigil We don't deal with hackers here, please use in-game report or customer support.
runic niche
what did customer support say @quartz zodiac
lapis meadow
What message
runic niche
explain what happened
lapis meadow
What should I wite
runic niche
thats what customer support does...
hidden vigil
@night cloak provide me customer support. Email etc.
night cloak
@lapis meadow Write a brief message that you've got banned without a reason and ask em to unban you.
quartz zodiac
I wanted to talk to someone, but they forced me to clicks on the option which they send
after that appears. reply rate !?
lapis meadow
night cloak
PUBGMOBILE_CS@tencentgames.com @hidden vigil
@runic niche Please avoid duping the messages.
lapis meadow
@runic niche?
runic niche
??? im helping this guy out
night cloak
@lapis meadow Please follow the instructions.
lapis meadow
Now what؟
runic niche
@lapis meadow press the buttons
runic niche
do you know how to read
lapis meadow
Yes I do but I'm so nervous
runic niche
read what the button says and press it. then read the article and see if it helped
hallow wraith
Hi
lapis meadow
runic niche
read it
bold siren
I do not think there are any possible ways to get back your banned account, @lapis meadow. But you can try contacting the Customer Service but it is very doubtful that they will be helpful.
runic niche
^
hallow wraith
How can i live my games in pubg
runic niche
even if you did nothing they probably will not unban you. may as well make a new account
lapis meadow
runic niche
@lapis meadow can you read?
runic niche
if it helped, press "yes it helped". if it did not help, press "no i need to talk to someone"
night cloak
@hallow wraith Please elaborate your query a little.
runic niche
gee i wonder which one explains your issue
hallow wraith
Can i ask
bold siren
As I said, I do NOT think there are any possible ways to get back your banned account, @lapis meadow.
night cloak
@hallow wraith Yes you can.
lapis meadow
@bold siren I have to try please be positive
hallow wraith
Because im ask about pubg games how can i live
runic niche
don't die
lapis meadow
hallow wraith
Im using celphone samsung
night cloak
@hallow wraith You mean you want to stream your games on streaming platforms like twitch or youtube?
hallow wraith
Yes i want to stream
bold siren
I’m sorry about what happened to your account, I understand your frustration but contacting the Customer Service won’t be helpful, @lapis meadow.
lapis meadow
@runic niche how?
lapis meadow
@bold siren is there any other helpful way
bold siren
You can try emailing them, @lapis meadow.
runic niche
they will give the same response probably
night cloak
@hallow wraith Just make a youtube search "How can I stream PUBG Mobile on youtube?" and follow the instructions in the videos.
lapis meadow
@bold siren do you know there email
bold siren
runic niche
Solution: dont go to that spot again 😛
unborn heart
Lol ik, They should have boarded more windows
bold siren
Very doubtful but you can at least try, @lapis meadow.
night cloak
@runic niche Please don't use this channel for joke messages.
lapis meadow
@bold siren OK thanks
bold siren
You’re welcome.
unborn heart
Cause of that Bug, I cant get out of it rather I leave the game instead
Is that a valid report?
runic niche
sure, you can report the bug area in the game, but a better thing to do is not go there
sometimes the remove bug spots but its pretty rare or subtle
night cloak
As far as I know they are working continously to fix bugs asap. You can refer to #555492558428700682 to have an overview about reported bugs and you can also state your's there by using the pinned form in the channel.
@unborn heart
runic niche
i remember this one place where you could go through a hole in the ground and go under the map but they fixed it
unborn heart
Umm cant send a message at #555492558428700682
bold siren
Read pinned message in #555492558428700682, @unborn heart.
night cloak
@night cloak Please use English to state your issues in this channel.
runic niche
hey if devs are not on this server what is the point of #555492558428700682 ?
bold siren
It will be forwarded to them, @runic niche.
runic niche
all of them?
graceful scarab
I lost my Marit by accidentally killing my teammate
And got banned
Idk what to do
Now
bold siren
You do not get banned from losing merits, @graceful scarab.
runic niche
play solo matches to get your merit back thats all you have to do
if you got banned then it was for another reason
graceful scarab
I have 49 merits and can’t play how do I gain my points back
graceful scarab
It doesn’t let me play what do I do
runic niche
play solo
wispy matrix
@graceful scarab play solo, you can do it.
graceful scarab
Ok
runic niche
you need to play solo to get back merit @graceful scarab
timid shale
wispy matrix
He can do it for sure. I believe in him
storm flumeBOT
Hello, @timid shale!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
runic niche
how do you know this person is hacking
timid shale
@bold siren already reported before 1 week
silver grail
@timid shale FIX cheating bro
bold siren
It is not impossible to get 124 kills in 5 matches, @runic niche.
timid shale
We caught video for him in live
runic niche
it's definitely possible, at the upper limit
what hack would he be using
did he kill you or do you think his stats are suspicious?
bold siren
Can you explain a little bit more of your issue, @night cloak?
Please avoid having conversations in here, @runic niche.
silver grail
@runic niche Most 31 kills and new account its not make a sense!
night cloak
@night cloak Can you see PUBGM listed on playstore?
runic niche
It could be a smurf account
@night cloak go to PUBGMOBILE.COM, then press "download APK"
@night cloak go to pubgmobile.com
then press "APK Download"
night cloak
@night cloak What happens when you click on the install option?
runic niche
how much free space do you have?
if your phone does not have enough free space then someetimes it can do that
also try restarting phone
night cloak
@night cloak try following what @runic niche says.
runic niche
no problem
night cloak
✅...
@night cloak You can also check the 3rd pinned message in this channel for a link.
runic niche
Try restarting phone @night cloak
night cloak
@night cloak Sometimes, playstore encounters few bugs.
Try installing it from a third party website instead.
runic niche
Sometimes i try to install a game but it fails at 100%, when i restart it works OK
wait until it finishes download
runic niche
if they are random you have nothing to worry about
spring void
And if they are friends? I may add few to see if wether they are banned or not
@runic niche
And secondly i have screenshot of a player's name but he has many special characters i cant find so is there any way to search him?
bold siren
You won’t get banned as long as you don’t use any hack or third-party softwares, @spring void.
Also, you can copy the players ID.
spring void
I have the screenshot of him in reports section
I wanted to copy it when he killed me
@bold siren
bold siren
Did you report him, @spring void?
bold siren
Then no need to do something else, wait for the player to get banned, @spring void.
tender stratus
One more day one more encounter with cheaters in game.
masterOFAKM.
he's a hacker/cheater killed us by speed hack, aim bot, high jump, wall hack.
Nice job pubg.
Nice job.
We are waiting for more school shoes and pant skins
Keep making them
bold siren
We do not deal with cheaters in here, @tender stratus. You can easily report them in-game, and remember that there are many players who uses hack and it will take some time.
night cloak
Im on my 4G’s and im trying to do a game but i wont do it bcus servers are to laggy
#pubg fix your shaggy servers
supple gulch
server may have high ping
night cloak
@runic niche there in the trees
Wich one all of them?
NA and EU does
SA shaggy kaggy to
pale falcon
You should try another server, @night cloak.
supple gulch
It depends on ur location
night cloak
The other 2 hell no hackers chinese and only arabs trying to kill me and only saying thing like fock yo mama
Im talking about with squads or duo
supple gulch
Never play random
night cloak
Annoying ppl
supple gulch
Ive seen many people like tagg
*that not just arabs
@tender stratus they cant just ban all the hackers at once
And there are different teams for designing skins and moderation
They need proof they have to analyze it it takes time
And they are people not machines so it takes time
And its a free game
So don’t complain
night cloak
OMG
I found a nude guy on es profile
Ban him
And if ya don’t believe me yust dm me ill show ya proof
Es name is daaadddy or something
Es name is on the pic
Pubg yust traumatised me
viral quiver
can anyone help me with this
i cant play the game 😦
and its not my internet problem
tender fulcrum
@everyone i just played 3 match i swear 3 times hackers killing my one of them he kill me from 200 m what happened pubg you will lost all your players
viral quiver
@tender fulcrum yab play it in the phone not pc
tender fulcrum
because you are cheating man
viral quiver
no im not a hacker 😃
tender fulcrum
if you don’t fix this . i swear i will make hacks for me
cosmic iris
How we can copy player id when they using weird chinese font or blank invisible font?
tender fulcrum
i don’t taking about you bro
viral quiver
oh ok
tender fulcrum
nobody here will hear uss
fallen anvil
10 minutes ban happens only to hackers.
Every single person on this world knows this retard cheaters
tender fulcrum
its my let’s make hack
viral quiver
they are working to ban all hackers but its hard job
fallen anvil
If u want to stop cheaters dont ban them .
Ban the guys who are teaming with them.
cosmic iris
Ban their mac address
fallen anvil
Not legit tho @cosmic iris
cosmic iris
@fallen anvil and no rooted phone allowed to play
tender fulcrum
omg
fallen anvil
@cosmic iris nope are not allowed.
They use cheats to play on rooted phone
cosmic iris
@fallen anvil it is no rooted phone and ban device is solution
fallen anvil
Lol is not legit tho
fallen anvil
@soft lynx update ios
cosmic iris
@fallen anvil it will drastically decrease cheater
soft lynx
Yeh repaired game and did the iOS update but it will just go from fine to awful in the blink of an eye
fallen anvil
How much gb has ipad?
Do u have free space enough to avoid lags
soft lynx
Yeh there’s around 12gb free and even so I uninstalled a couple of big apps
Jus doesn’t seem to be a fix, was kinda hoping it was a common issue
fallen anvil
Ipads have lags only when are overheated or when not much free space
Idk thats all i know
I lag a lot when i use my 2nd gen ipad 10.5
mystic cairn
🥺🤔
noble oxide
I can't buy any UC it keeps saying payment unsuccesful
runic niche
whats your method of payment @noble oxide
noble oxide
the google play store
noble oxide
gift card
noble oxide
Thats what I did
runic niche
so you tried to buy google play balance with gift card and it didnt work?
noble oxide
I got a gp gift card, redeemed it so I had money on my account and then tried to buy uc with that money
runic niche
that means you tried to buy with balance, not with gift card
so google play says you got money on your account right? its just when you buy it, it doesnt let you?
sounds dumb but make sure you have enough money to cover the purchase lol
noble oxide
runic niche
erm, make sure you selected the balance as your payment method
noble oxide
what
runic niche
weird, since "transaction was declined" sounds like a credit card thing
im saying it might be pubg's fault not your fault
noble oxide
runic niche
hmmmmmm
best bet is to wait a bit, maybe restart phone
i dont know what could be causing this
runic niche
it could be pubg's fault idk what would cause this
runic niche
hes not gonna do anything
dire coral
how do u know
runic niche
hes not part of dev team
dire coral
oh
runic niche
even admin couldnt do anything
dire coral
no devs r online
runic niche
no one here is part of the dev team
dire coral
lol
runic niche
just wait a bit
runic niche
did you just buy it
dim crag
Can’t seem to log in ... keeps saying network error?
Other games and internet appear fine.
flint garnet
have you tried connecting to a different network? @dim crag
hot granite
The hackers is more than players now i started to hate the game
fading briar
Hey I can’t get PUBG to load to the menu
I can’t log in
It keeps saying network error
stuck cradle
I can’t login to my account (twitter)
fading briar
Although my network is perfectly fine
stuck cradle
It says loading and nothing happens pls help
Stuck like this then says network error login failed
runic niche
do you have good connection
fading briar
Mine says this
mortal mesa
To hit, or not to hit. Dost thou ever miss? I suppose it not. You have a male love interest, yet I would wager he does not kiss thee (Ye olde mwah). Furthermore; he will find another lass like he won't miss thee. And at the end of it all. He is going to skrrt, and he will hit that dab, as if he were the man known by the name of Wiz Khalifa
fading briar
mortal mesa
To hit, or not to hit. Dost thou ever miss? I suppose it not. You have a male love interest, yet I would wager he does not kiss thee (Ye olde mwah). Furthermore; he will find another lass like he won't miss thee. And at the end of it all. He is going to skrrt, and he will hit that dab, as if he were the man known by the name of Wiz Khalifa
To hit, or not to hit. Dost thou ever miss? I suppose it not. You have a male love interest, yet I would wager he does not kiss thee (Ye olde mwah). Furthermore; he will find another lass like he won't miss thee. And at the end of it all. He is going to skrrt, and he will hit that dab, as if he were the man known by the name of Wiz Khalifa
fading briar
Although I have perfectly good internet / WiFi
mortal mesa
To hit, or not to hit. Dost thou ever miss? I suppose it not. You have a male love interest, yet I would wager he does not kiss thee (Ye olde mwah). Furthermore; he will find another lass like he won't miss thee. And at the end of it all. He is going to skrrt, and he will hit that dab, as if he were the man known by the name of Wiz Khalifa
fading briar
Can anyone help?
mortal mesa
@round briar
@round briar
@round briar
@round briar
@round briar
@round briar
@round briar
@round briar
fading briar
I wouldnt do that if I were you rockstar
mortal mesa
8=D
dusky notch
Mine is doing the same thing !
fading briar
I think PUBG in general is down??
dusky notch
steel root
And than I’m now log out of my acc
cinder quarry
Why the hell I'm matching with Ace players im in Platinum
steel root
Great
fading briar
Well I haven’t played in a while
dim crag
Wifi and internet 100% solid, ipad wifi cannot use a different network
attempting login with twitter
fading briar
And every update is logs you out
night cloak
In-game support taking ages to respond?
dusky notch
I did a fix and it still isnt logging me in and my connection is good
steel root
I can always login with twitter and Facebook until 20 minutes ago
dim crag
Google is having issues, is that why twitter login is borked?
steel root
I tried everything from a repair to un install