#questions
1 messages · Page 478 of 1
I would go to the emulator section, @night cloak. There isn’t much we can do about it being slow.
where do i go to report a cheater? ive got video evidence...
@night cloak Report section.
Please avoid interfering, @night cloak. Please see the bot message that was sent to you.
Okay.
A contributor is available, you should wait a few minutes.
Can someone help me?
Hello, !
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
Hello, @ebon cave!
We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.
Ok sry but i need support
Please state your problem, @ebon cave.
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@night cloak Are you using a Emulator?
@pale falcon I was landing at school with my squad and when my parachute get open i was in FPP mode but we played TPP and then i fall and was knocked and i only was on the ground but i died at fall damage
Hello, @ebon cave!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@night cloak I have liked my mobile number with my Pubg mobile. Isn't there anyway to get back to my ID with that?
Nope.
That mobile number was asked only for sending you new update information & tournaments like PMIS & PMCO
it would be good if they did.
@night cloak If it cannot help me log in to my account with my phone number, even after linking it, then Idk why they ask such useless information.
I open 34 case
Is that in the beta, @night cloak
Oh.
That Jinxed Achievement where you open 30 crates? That's bugged currently. Developers are trying to fix it, @night cloak
@little harness Try contacting facebook here: www.facebook.com/help
😢😢😢
Хачу умэрэт
@night cloak Did already brother. They are saying that they cannot find my account from my number or email, because the hacker has changed them already 😭😭 I don't want my facebook back, I just want my PUBG account back, there was my Royal Pass, My Ace tier😭
@little harness 😢
Sorry man, I can't help you any further. This game is absolute trash and I recommend not playing it any further. I feel your sadness, but for real brother, neither does Tencent care nor does facebook.
They're getting money, thats really it.
Mhm. 
But if you create a new facebook account , Enable 2FA (2 Factor Authentication) to prevent accidents like this in the future.
Have a good day ahead.
@night cloak Do you really want me to create another account and again buy Royal Pass and again spend that much time in game to get back to that 20000 season ranking? 😭 I don't have that much money brother, all I want from you, is just a help that can you please suggest me where can I talk with any PUBG MOBILE official?
They wouldn't be able to help you here, @little harness. An official will also suggest you to contact Facebook. You can talk to a online Contributor.
@night cloak Jinxed isn't bugged,Only the crates which you paid for count.
@tidal mist Nope. I opened free crates and it still counts
The crates have to be in a row and legendary items from RP reset the counter.
@night cloak It was changed recently.
Now coupons don't count.
Oh.
Jinxed is working fine it's just that it's for people who actually spent 120 UC on crates
Lol
They messed it up, again
Good for me I opened all my crates before this took place 😂
@obsidian perch ask here this game booster🙂
Do i get banned when i connect a controller with a other cable to my phone and play pubg mobile with it
@sterile vapor There are positive chances of you getting banned when using an external controller, because you will be using a overlay mapping software application to set the position of input keys and the game's anti-cheat feature might detect it as a cheat plugin.
will I get banned if I use a vpn?
@pure mortarno
It is confirmed that you will not get suspended if you use a VPN. However, we don't recommend using it.
also when I used one of my crate coupon thing My game got disconnected I didnt get any stuff
and my silvercoins didnt went up
It could be possible you got a duplicate item.
Duplicate items don't show up as new.
Other than that, you may contact customer service.
wait then why does mine?
Well, I'm not entirely sure.
imma waste 7k bp just to see if it comes up as new
@pure mortar check the dismantle tab
yeah the only thing I see is the one I bought recently
I downloaded pubg mobile again but I have enabled gyroscope: always on but it is only working on scope only. Are there any ways to fix this? @night cloak
try to check the sensitivity
I have
it might be low
have you ever tried to move your phone?
Yes
What scope are you using when it only works on scope?
I play mainly gyroscope
if you go to basic on settings
if u scroll down you will see a word that says "Gyroscope" can you tell on what option of the 3 that is on?
Always on
ok idk now
I have played pubg since it came out and this has only happened in the recent seasons
I've tried to do what I normally do but it still doesn't work
I will try deleting the files and redownloading them
My device overheat when i start playing pubg after 0.12 update, can anyone help me
Lower your FPS
How about your frame rate try lower that
@hot silo yes ?
@hot silo graphics sit lowest
frame rate Extreme
than try again
It's low too, I made everything low and cleared data too but still getting overheat
@vagrant onyx okay thanksss
@vagrant onyx I have Galaxy s7
Does it crash? @hot silo
I'm just redownloading the files now and see if it was just a bug in the files
How can I unlock HD graphics?
Got a bug in achievement mission...... My jinxed achievement got stucked at 23 achievement no matter how much supplies i open now... Kindly help me out
There is no option of unlocking them, If your device is capable of handling HD graphics; they will be unlocked automatically, @floral rain.
Well it is capable before but now its locked
@pale falcon is the Ramadan sign in event only for specific regions ?
Do India vpn
Yes, @green edge.
That’s not racist, @green edge.
Das not racist its just the best country to do vpn @green edge
Vpn would work ?
Anyone out here helping me?
@green edge Yes
Please avoid going off-topic. You can have unrelated conversations in #chat.
Please state your problem, @night cloak.
FPP EU Crew Challenge finals only have 19 teams, because a team got banned for cheating.
Why don't they give the last spot to a team?
For example, my team came #5 in the semi finals, with the same ammount of points as #4, and the #1 team in our group was the one that got banned.
Had we not died to the hackers we would've gotten at least 1 more placement points or a kill point and we would've qualified to the finals.
Is there anyone that can help with this?
I tried emailing Tencent Customer Support, and the only thing asnwering me is a robot.
Got a bug in achievement mission...... My jinxed achievement got stucked at 23 achievement no matter how much supplies i open now... Kindly help me out
You may refer to #555492558428700682 regarding any issues with bugs, the instructions on how to report them are pinned in that division. You must submit the form in accordance with the description for every submission field. Failure to comply with these guidelines will result in a rejection of your submission without prior notice. Please be sure to give as much information as possible when reporting a bug. This is a new procedure on how to report any bugs that are troubling you, @night cloak. It might take some time for the bug to be fixed itself. I understand this wait can be stressful, but they take ample time to ensure they are fixing the bugs satisfactorily and unerringly.
@pale falcon are you able to assist mine too please?
@night cloak same here
@vagrant onyx lets check #555492558428700682
I don’t think there’s anything we can do, @heavy ice. The cheaters will be dealt with accordingly. Please see #news regarding those who’re using cheats. We investigate all such reports thoroughly and you will be informed of the findings. We will continue to enforce stringent discipline against cheaters and publish the identifications of confirmed cheaters.
@night cloak okey
They've already been banned as I said, I just need to know if we are getting anything out of this since we were the ones that got the short stick from playing against cheaters
I think the achievement might be bugged, @vagrant onyx. Please fill in the form in #555492558428700682. You may see the pinned message for further details.
That’s good, @heavy ice. I’m glad they were banned. I just don’t know if anything can be done. We’re only responsible for managing and policing this server, we aren’t associated with giving you back your points.
The customer service is your only hope in this situation.
@night cloak It's not bugged.Only the crates which you actually buy with 120 UC count and any legendary item you obtain resets the counter.You have to get 30 120UC crates with no legendaries in a row to do the achievement.
I didn’t know which achievement he was talking about, @tidal mist. I assumed it was bugged.
Ya @tidal mist we have opened many crates cost 120 ub but still it stucked on 23
It's jinxed nd already some peoples reported that in #555492558428700682
@night cloak Coupons don't count.
Also the first RP outfit is legendary so it reset your counter.
The number displayed is your highest streak without legendaries,not the current streak.
Yes I know,it was changed recently.
Ya i bought rp
Now only the paid crates count.
Wow thats cool 😒
When does that happened?
What do you mean, @normal fulcrum?
I think the counter will reset if you do get a mythic item or above, @normal fulcrum.
Hello
Oohhh. Guess I don't know anything about jinxed system
@normal fulcrum It wasn't announced
It does say in a row, @normal fulcrum.
Oohhh. I missed that little info
That means you have to fail at getting a mythic item or above in order to complete the achievement.
can someone tell me the calculations of the points in classic match
Wait @tidal mist ... Why will the legendary item effect the counting the jinxed as the legendary item havnt got from crates
@night cloak That I have absolutely no idea
You earn points for your kill and survival rating, @quasi dome.
@quasi dome Elaborate
Hello
Wait until the time it says
Hahaha wait for the time nd chose yes option
@tidal mist some newspaper claim the death of childern because of pubg will u give any reply to those
What is ur opinion regarding that
That’s irrelevant, @night cloak.
You have to wait, @night cloak. You’ve already been told.
I don’t think so, @night cloak.
Please stop, @night cloak. This chat is for support only.
Why when i fire a gun my game is unresponsive
And i cant control recoil at all... it ingnores iy
Happens 1/4 times when i shoot
Basicly unplayable
Are you just having trouble controlling your recoil, @serene steppe?
Would you say it’s a bug?
Yea
Luke when i start to shoot i cant do anythung.. if i pull down 5 times its still going up and no stopping until empty mag
It like ingnored my finger when shooting sometimes
is it normal when u have ur gun out in the car and when u get off the car it will automatically hide the gun? i get killed a lot because of this. i thought i already have my gun out and been punching in the air instead of shooting..
It usually happens in really close range (5m-50m) i have not had this iddue while sniping or spraying far away @pale falcon
And when someone id like 10m away i aim at their head and then the gun starts going to the roof and cant fo nothing and dead
@serene steppe You have Gyro on?
Something with your sensitivity setting maybe?
@serene steppe maybe your using triggers while your device doesn't support multi toutch
And i have tried ADS sensitivity and this same bug hapoens if i have 300% on ADS sensitivity.. thats how i know its ingnoring my recoul control finger @tidal mist
@viscid shore s9+
Try resetting controls to default
Try repairing the game @serene steppe
I have tried... and also repair button
This has happened since the little uptade some days ago
Wheb i open the game and it downloaded liie 1mb of data and uptade was done idk when but since then
I think the game has ptoblem with multi touch now... i use claw
Try using default controls @serene steppe
Yea 2 finger work fine and did nit see this bug but i play claw and it happens 1/4 times
If u hold the scopy then the game suggests that your aiming with the scopy finger so it wont care about your thumb
I need help
@night cloak with?
Do you have enough storage for the game?
If it's not compatible it means that the device does not support the game, meaning it doesn't have the right specs.
When pubg support will give us season 7 card from ramadan bugged event
But uve seen others with ut
Ive
Ive seen yt ppl pkay on it
Health reminder hatana hai
ID 582341767
And mine just says not campatiblr with this version
If it's not compatible then it's not
Wtf is health reminder
@night cloak Since you don't understand english Bhai,sun June 30 tak wait kr....abhi kuch nai ho skta
@serene steppe It's for Indian users
Help my account got banned and I didn't use any hacks
How to talk to pubg devas that I didn't do anything
And how to get my acc back
You can't, there are more reasons for being banned, if you messed with game files or used a 3rd party application you can get banned. @digital lily
I didn't use any thing iam using office Tencent gaming buddy emulator
They always leave hacker and ban fair players
Something on your pc must have triggered the anti-cheat system.
Ohh how to find out they should tell reason
I have pubg they always leave Hacker and ban innocent people and tells they banned hackers
Well that's up to you to find out
It never gonna change
Don't play the game then.
Sort your pc out, it's your fault you were banned
But I don't have third party apps
I have Kaspersky internet security and pubg , fortnite and pubgm
Thats what in my oc
Pc
Your account would’ve been suspended due to violating the terms of service, @digital lily. This would’ve been discovered during a manual investigation, or as an automatic precautionary measure. Violating any of our stipulations is unsuitable and can result in repercussions. These types of offenses can result in harsh reprimands. Unfortunately, we are unable to revoke your suspension because we don’t deal with that department, hence why we have a customer service. Please don’t repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. You may see the first pinned message for further details. If you feel your ban is unjust, please contact the customer service.
You were banned with a proper reason, @digital lily.
Iam asking for which reason so I can solve what happen and unbanned to new acc
The reason would’ve been stated, @digital lily. We are unable to get access to such information.
Oh ok
We also can’t remove the ban.
I don’t think so, @digital lily.
Ok thank for help
And in PUBG Mobile you can not connect to the voice chat to enemies, as in PUBG on the PC?
@pale falcon how to do
You have to enable your all chat, @night cloak.
You must be close to the enemies in order for them to hear you.
They can’t hear you from miles away.
@pale falcon voice microphone?
Yes, @night cloak. Make sure you have your speakers set to all as well.
@pale falcon They do not hear you for miles. Is this how they hear even if I'm far away from them?
You have to be close to them, @night cloak. A few meters away roughly.
@pale falcon thanks bro🌹
Any News On When Update Is Coming?
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
Ok
Why it happens like that even if enemy is very close ( for eg in a two floor building i am on top floor and enemy is in 1st floor) I can hear the footsteps loudly but it doesn't show up in the map?
How do I create a inlistment for my clan
@dusty flame If you are talking about clan recruitment, go to #clans and check template requirement.
Pinned message*
@coarse lion IF it's the same building, it should show in minimap. If they are in a different building, you can only listen to footsteps.
Hey guys I trying to sell my account... But not ready to give my fb and Gmail... So how can I link another
@inland plaza ^^
Any help
@inland plaza Selling account is against Terms of Service.
Bro okay understood..
I am giving this account to my friend... Is that okay now?
Guys!!!! Using school blocks glitch is bannable ??
Someone killed me from there
Not only me but 1 member of my squad and 2 other squads
Thank you, i reported him but not banned
how to fix this frame drop when there's some enemy nearby?
Can they watch the previous match ???
I have video of him killing other squads after killing me
I dont have his id. Just name is enough ?
Will he get ban or not ?
The name is on the video.
Look the picture i sent
Be in top 500 of server after ace
I want 3650d ban for him
How to unlink login method of we have 2 login method
I want to unlink Twitter login method
@night cloak please
help
Who will help you figure it out?)) Where to look how many points you need to get a conqueror?)
Hm ok
wehat
How to unlink login method if i have 2 login method
what
You cannot unlink accounts from the game, @wise herald.
😭
No worries!
My game isn't starting
Whenever i start it automatically closes
@bold siren
@tidal mist @night cloak
When did the issue start, @cinder quarry?
Just now
What device do you use?
Android
@lime juniper hey can you dm me ?
What does it concern?
Concerning problems with the cc
The program?
cc = crew challenge
@bold siren iam using android
Device- Asus Zenfone Max Pro M2
I have no information to provide on that, unfortunately.
Who can i contact for it then ?
You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Did you try clearing your cache, @cinder quarry?
@bold siren yep i tried just now but nothing happend
When did the problem start?
@night cloak 30 min ago
@cinder quarry Just restart your phone.
@lime juniper so nothing to do against hackers in crew challenge not getting banned and/or being replaced by fair players ?
@cinder quarry This time try to clear data, I see no reason for it to not start.
Hello, @signal sapphire!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
That is all we can say.
Should i have to download the maps again after cleaning the data
If you have limited data, try starting the game after few hours. If that doesn't help, you gotta clear data. @cinder quarry
Good luck.
When is the confirmed release date for 0.13.0?
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
There will be always rumors spreading. It's your choice to trust them or not. @crystal scaffold
Well, @crystal scaffold, Today is 31 may.
@night cloak thats why i came to find out for myself smh
See? It's already 31st and you found out the rumors aren't true. @crystal scaffold
@night cloaknot necessarily. Updates usually arrive at different times of the day where i am
@crystal scaffold You will get notification in game 24 hours prior to an update.
I normally dont tho
Maybe you always skip.
The obvious thing is, @crystal scaffold, if it was supposed to be released at 31 may, then it would had already been announced at the beginning of the day.
My brother got skip card as compensation for the s6 1 hour reward but i never got , great job tencent ..... sent compensation to some players and not alll...
@vestal fable That's an unfortunate.
@grizzled lark I literally just explained that it is always at a different time due to where i am. Guess you missed that part. It doesnt happen at the start of the day where i am
But anyhow, thanks anyway.
i brought skip card from b.p shop and stopped my subscription to tencent's monthly plan , no more money for such a company which is impartial and doesn't care about it's players or community ✌
@vestal fable Great, free is always better and fun.
Not always , Some games are p2w 😛
What does the 1/1 mean have i completed the activity or not?
And if 1 guess earns three points how the first person in leaderboard has 12 points already?
Can india bonus challenge be played on emulator too?
In recruitment chat I see people sending infinitive amount of recruitments there...when I block that person again same thing happen with someone else...! I closed the game and reopen and still the same problem
FPP EU Crew Challenge is being played by 19 teams instead of 20 because a team was banned for hacking.
Now instead of letting the team who came #5 in group C (same group as the hacking group) play the finals, they will just subtract one team...
I would also like to mention that team #5 also had the same exact amount of points as team #4 from Group C.
What a well coordinated tournament....
Oh, and the people from the hacking team had teammates with the same clan tag in another team, and they're playing the finals today!
E- sports ready game lol too ambitious
@open light $2.5M means its an eSport.
We cannot do anything about it, feel free to have discussions about it in #pubg-mobile & #chat.
@bold siren please answer my question
You don't have 1 email from someone who is from customer service? @bold siren
Can anyone help me with my issue i stated earlier
Besides the default email address. I tried emailing them twice, and they were both bit answers, one about cosmetics and the other saying to report them ingame.
Is it just me, or are there MORE cheaters now after this recent ban wave?
I got killed through a tree while I was smoked out completely. Spectate the guy and he had 28 kills and somehow knew right where everyone is
What bonus challenge are you referring to, @open light?
The india bonus challenge
Yesterday, whole squad wiped in a building with no windows by same guy in less than 10 seconds
This is some bs
Rarely ran into cheaters last few seasons. Already found at least 2 in 2 days
Hello, @open light!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
Ask there
@tidal mist can you jelp me regarding world cup event
@tidal mist i stated the issue earlier you can scroll few messages up
I have no idea how he has 12 points
Yes
Can you fix the f*n da match loading bug asap
from ace. from ace to f*k platinum II
JUST FROM stupid BUGS
I'm literally considering to stop playing until you people care about your freaking game for once.
They have contact with the developers. Just because they aren't doesn't mean they don't.
enter the game, get matched, stuck at loading screen until you restert your darn game.
Ah, yea I hate that
Please avoid having conversations in here, seems like your problem is already reported, wait for it to be resolved, @wispy dove. Also, do not bypass the filters.
my problem is reported like hundreds of other problems reported by me and millions of other players and they still don't get fixed.
all y'all do is fix UC exploits. But actual bugs? hell nah
#pubg-mobile, @wispy dove.
my teammate GHØST々aryan DOES FRIENDLY FIRE on me because in war mode my game got crash and I can't scope properly so that I said to my teammate GHØST々aryan to kill me so it's not his fault so kindly add his lost merits on his account
@modest walrus no one here has the power to do that. He just needs to play a couple games
We cannot do that, @modest walrus. And I do not think it is possible.
@gloomy onyx thnx for help
It Is allowed to use vpn in order to get region-locked prizes?
Please use any references about ToS
Hello
PUBG mobile new update 0.13.0 when coming
Replied in #beta-support, @night cloak.
my sister always has "spectator limit reached" and none's watching her?
this happens all time
Same bruh
Several users are facing this spectator bug, @jovial anchor. We have to wait for patches,
Please have patience.
what about mouse acceleration that's tied to graphic settings
You're talking about Emulator?
on medimu it's ok but on extreme it just accelerates
yes
well, pubg and emulator at the same time
Maybe you can ask in emulator support channel, @jovial anchor. I have no experience about emulator.
Hey I want to post a video a player hacking(using glitch)...so where can I send that clip... @tropic ravine @grizzled lark
Hello, @deft lagoon!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Hackers(?) are now hiding their names or not using a name. Is this legit or bannable offence?
No way to report this player unless they kill you in game.
It's not 100 percent sure that it is a hacker, @gaunt orbit.
@devout geode Where is this sound source setting? I don't want to record external sounds.
@red nova
@bold siren Agreed but is it allowed to block your name or have no name?
Is that an Android device? I though it was unavailable in Android, that the OS prevented system sounds recording? @devout geode
@gaunt orbit There's some special characters that hide your name somehow. (According to previous answers to the same question, don't @ me I don't know anything more about it)
😉 some 'special' characters for sure
Yes, Android. It's available for several Xiaomi devices, @glossy sable.
@devout geode Oh okay I thought that was a Xiaomi I was right. So it's the integrated screen recording feature lie on the iPhones right? Because before that I saw it was only in Samsung devices, using Mobizen recorder (they've got a partnership somehow)
Thanks for your answer anyways 🙂
Yeah well idk 😅
@alpine galleon Just restart your client.
@night cloak
Ok will try.
Well, I died by landing in between the small space of 2 georgeopol containers today, nothing renders on landing atleast for 5 mins and then gets instantly killed.. 😏 fix this damn game..
This season more hacker in pubg what will we i do every day 3 oru 4match i death by hacker
What error does it show you?
Well it says Spector's limit has been reached, but actually no one spetates him, this thing has happened 3wice
Recurrent bug 😶 I had the hypothesis that other people are spectating but just not him, idk tho sorry
(I had it a few times too)
@regal wagon Please use #media for sharing images, this channel is intended for PUBGM issue related questions only.
@night cloak This is known bug and has been reported many times already,
It's expected to recieve a patch soon.
hi does anyone know when is the update coming?
😂 Said thousands times, no one knows, it will be released in #news when they do
@teal cradle
@glossy sable🍻 ☕
That's beer and coffee not coffee and beer @teal cradle
😵
Also I'd like a cup of tea, please.
@glossy sablethere is no tea for u
@teal cradle Ain't got no tea sis?
@teal cradle 😂👍
😂
I've got a question about PMCO, it says that at least 3 peeps have to be from the region and max 5 can register...so does that mean that 2 peeps can be from different regions and play in the same game or only 1 person can be from a different region?
Sooo tier protection and still lose points?
@sick iron 5 times a day only, matches with friends.
The tier protection event has ended, @sick iron.
Are they in this server, @fierce tapir?
@pale falconHe extorted money from me and my friend
@pale falconcan you send him Id?
I’m dealing with it, @weary kayak.
Where's the option to change the voice callous?
You could’ve waited a few minutes.
@weary kayakthe player demanded money from me and my friend
Grrrrr... k finee
You can find that in your inventory, @odd cloud.
You should just block and report the said user, @fierce tapir.
I can’t ban him.
Fix the issue of gun rendering,
I got killed many times because of that bug,
It takes like 4-5 seconds to render guns after landing,
Fix the lags😑😑
@open oracle i feel u
Hot drops are now not fun
@willow dune these developers need to fix bugs rather than making new skins and stuff,
After every update they give some bugs,
I don't know why they don't focus on banning hackers and fixing bugs that'll be very helpful for the pubgm players rather than adding s*** skins to the game and making it look like fortnite😑😑
@open oracle jinx
Abt to say that they just add new skin and clothes
This channel is not intended for discussions, please use #chat or #pubg-mobile.
@proud oasis We don't deal with hackers here, please use the in-game report option to report the suspicious users, we can't help you from here.
@open oracle Rendering issues aren't always related with the server.
@open oracle The engine renders the graphics using the in-game offline packages, values and assets.
@night cloak everything is render perfectly and fine except the guns,
It's mainly a bug or server issue something.
@open oracle This issue might occur due to various reasons, but the thing I'll suggest you is to use the repair client option from the login screen and then rebooting your device > Open the game again.
This might help.
@devout geodewhich phone and miui does you have in
@night cloak not happening with me only, happening with almost all players🤷
@graceful estuary
@open oracle I understand, this issue happens with random players and it's a bug, I'm suggesting you a way that might help in reducing it's occurence and it's not limited for you alone.
No worries.
@night cloak will try that, thanks btw.✌️
✅...
team1 and 2 are cheating, HOOW ARE THEY STILL IN HERE in the FINALS. Good job banning 47 Aqua but 2 more teams... They killed us instantly in a moving vehicle from 150-200 meters away.. -.-
Hello, @deep dawn!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
ye this was in crew challenge i cant spectate them and report bruh
hackers dont get banned anyways when i report them through the built in report system
Hello, I was wrongly banned for 10 years but I literally have never hacked or modded the game or even use a vpn. What do I do?
@night cloak file a claim
@open oracle rendering is client side
Please refer to FAQ #2.9 in #481198147478224896 for further information, @night cloak. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Hello, My kills and chicken dinners are not being registered and counted in region ranking as I’m playing Only on one server, I got 2 dinners and 100+ kills today
30+ longshots
And few headshots
All of them were not recorded
I think it might take time to register, please be patient, @night cloak.
Your account would’ve been suspended due to violating the terms of service, @night cloak. This would’ve been discovered during a manual investigation, or as an automatic precautionary measure. Violating any of our stipulations is unsuitable and can result in repercussions. These types of offenses can result in harsh reprimands. Unfortunately, we are unable to revoke your suspension because we don’t deal with that department, hence why we have a customer service. Please don’t repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. You may see the first pinned message for further details. If you feel your ban is unjust, please contact the customer service.
You can also do what the bot message said.
You should just keep reporting them, @deep dawn. We investigate all such reports thoroughly and you will be informed of the findings. We will continue to enforce stringent discipline against cheaters and publish the identifications of confirmed cheaters.
hi i need help
Please state your problem, @steady prism.
@pale falcon i have achievement glitches just like jinxed achievement
i opened many crates already and it's still stuck at 21/30 not only jinxed mission many missions have this glitch what can i do
sorry for the ping but i really need help its already been 5 days
I’m not sure, this has been reported before, @steady prism. I think it might be bugged.
You do know that coupons don’t count, right?
I didn't only open it with coupons it was stuck since 6 days
but will try to repair the game
thanks for the infos
I don’t think repairing will be successful, @steady prism.
Ban cheater
Norecoil, wallhack, aim 😃
Pubg team saied: “we ban all hackers” after 3 days hackers are kill me, nice work haha
I’m sorry, we can’t ban them here, @sage pawn. You’ll have to report them using the report feature. We investigate all such reports thoroughly and you will be informed of the findings. We will continue to enforce stringent discipline against cheaters and publish the identifications of confirmed cheaters.
Some hacks aren’t detected by the system itself, @sage pawn.
That’s why it can be a longer process.
😓
I’m a contributor, I’m only responsible for managing this server. I can’t ban anyone.
@pale falcon how can I apply to become moderator of pubg mobile haha?
I'll ban everyone who cheats bc I know who is cheating and who isnt
On this server, @zealous turret?
Nah in game
bc I've been playing since szn1 and I have seen it all lmao
I play NA and alot of people cheat and Idk why
I’m pretty sure everyone would apply for it if they were taking positions.
And theres a app called sharpshooter which is undetectable by pubg
Yes, I’m aware, @zealous turret. You’ll just have to keep reporting them.
Imagine cheating in a mobile game tho lol
ah so you know about sharpshooter?
Surprised that you do
That's what my friends friend was using till he got banned lmao
I think it’s pretty obvious, @zealous turret.
The system isn’t detecting it, they’ve got some kind of shield.
yuh and they use game guardian
and VPN and host
and LUA scripts
which is detected but only up to a certain point
Players rarely report cheaters , even if cheaters are reported it doesn't take long to make a new account
if its coded right that could be undetectable for awhile
The scripts are complicated to me, @zealous turret. You’ll just have to keep reporting them, I’m sorry I can’t suspend them.
Haha no worries not your fault
They need better anti-cheat detection and ban their devices
You cant fully ban a device
ik
Bc if you have root they just change the imei of there phone
I think you both should move to #pubg-mobile.
ok
But it's the only way to prevent them from more cheat 😛 talk about anything which is true and they say move to #chat
Hello
My Facebook account was hacked when i got back control of my Facebook account i changed the password but it was to late because the hacker already linked his account ( 2nd account - Gmail )
- Password have been changed but like i said the hacker still able to login because he linked his account on my profile ( gmail )
- Linked with my Facebook account and with Hacker Gmail account
- Facebook ( Nabeel Kiazai ) + Gmail is not mine is the hacker i don't have the details for it
- Can't remember but i was playing it from the start of season 2 also there was no season 1
- Yes i did do payments attaching all of my payments available with me at the moment
- I can prooof my Facebook account was hacked and the hacker used it to link his account on my profile i sure you guys can check the ip address when my game name was changed and same time the hacker linked his gmail all from outside of Bahrain
All i need remove his gmail account from my profile because he is messaging me for money to get back my account also i will attach the hacker profile
@oak plover Admitedly the whole week-end (friday - saturday - sunday) it's been the second week straight, but they didn't specify if it was going to stay.
Hi there, I uninstalled the global version for the 2Gb update of beta, but now I can't reinstall it... It's stuck on "installing..." on Google Play 😕 What can I do?
Try again
I want delete hacker gmail on my PUBG account
@night cloak Third time I'm trying...
@rain zodiac Sadly you can't "unlink" a social media account from your pubgm account, they can't help you here
@night cloak Sure I got 4.5 Gb 😂 It takes less than 2Gb when installing and up to 2.5 after downloading the maps... Idk why it's stuck, last beta update there were no problems...
Hello
My Facebook account was hacked when i got back control of my Facebook account i changed the password but it was to late because the hacker already linked his account ( 2nd account - Gmail )
- Password have been changed but like i said the hacker still able to login because he linked his account on my profile ( gmail )
- Linked with my Facebook account and with Hacker Gmail account
- Facebook ( Nabeel Kiazai ) + Gmail is not mine is the hacker i don't have the details for it
- Can't remember but i was playing it from the start of season 2 also there was no season 1
- Yes i did do payments attaching all of my payments available with me at the moment
- I can prooof my Facebook account was hacked and the hacker used it to link his account on my profile i sure you guys can check the ip address when my game name was changed and same time the hacker linked his gmail all from outside of Bahrain
All i need remove his gmail account from my profile because he is messaging me for money to get back my account also i will attach the hacker profile
@rain zodiac Reposting won't change the situation.
Also just thought, try reporting it the in game customer service.
@glossy sable idk. Maybe your internet or phone is broken
@night cloak Neither 😕
@rain zodiac Maybe some english translation would help, just saying
@night cloak Can you have a look at our issues please? 😶
Welp. Maybe the worldwide internet is ginna go out, and no one will be on. We have to send letters
@night cloak 😂
How to delete gmail account on My PUBG account?
You log out, and dont log in for 7 days
@rain zodiac Do you mean Google Play Games? I don't remember seeing any gmail linking
@rain zodiac Okay
Then as I said before, sadly you can't "unlink" a social media account so the staff here won't be able to help you. What you can do is try contacting Tencent by email or by the in game Customer service to explain the situation to them.
Does anyone know why everytime I enter the game, it takes a couple of seconds and it freezes
Then I reload it, and same thing happens
I restart my phone, nothing worked
And anytime opening my pubg account and kickout me in the game
Tag a staff member
I have proof my facebook account got hacked
It seems to happen when I enter a car
5166906168 it's account in PUBG
You’ll have to contact the customer support of FB, @rain zodiac.
Yes
PUBGM can’t really help you with this since they don’t have an access to your account.
@night cloak Can you have a look at my issue please? nvm
Have you try Clear Cache on playstore app setting, @glossy sable?
I connecting only Facebook account but Facebook got hacked sameone and open my PUBG account connecting hacker social media account on my PUBG
Oh I didn't know there was a "Clear Cache" setting but thanks it got solved by itself somehow
Hey @night cloak
So what I do I want to unlike hacker social media account on my account @night cloak
Could you help me cause everytime I seem to get in a car, the game instantly freezes
And I have to reload the game
@night cloak Nabeel's issue isn't on facebook, he solved that, it's rather unlinking the Google Play Games account that's admitedly not his from his pubg account
It's a known issue, @exotic bramble. (Loading screen bug) I hope developer will fixed it.
There's no way to unlink Google Play Games. Refer to #481198147478224896 2.4.
Or contact to Customer Support.
thats sad
you cant really fo anything about it :/
@rain zodiac Hey there. Do you have access to your Facebook account? I mean, can you access the game?
@night cloak question..
Yes?
or actually anyone that can help
bought the season pass, that first mechanized helmet that unlocks isnt in my inventory
am i missing something?
lol
@marsh skiff Can I see a screenshot of the helmet section?
sure.. one sec.
@night cloak He does, and Cookie actually already answered him, but he keeps on reposting...
@glossy sable I don't see any answer.
@marsh skiff Stupid question, are you sure you redeemed it? 😂
@marsh skiff You're looking at wrong section.
*facepalm. hold.
All good and game on!
:3
@night cloak She did a brief answer, look up, I might be out of my place but I think my answer might have been more complete? We're actually just saying the same thing
Bruh
@glossy sable I will personally let cookie know what's wrong with his brief answer. Thank you for your concern.
@vagrant onyx Aloha! How can I help you?
Gender doesn't matter.
Don't worry, have some cheetos!
Thanks! 👌
@night cloak nothin for now
i was going ask about that guy @marsh skiff
Don't mention them. Their query was answered.
I bought prime membership last month, and yesterday was the last day. I cancelled the subscription yesterday. It also showed that it was cancelled but I'm still getting uc and rp points.
@cyan kayak You'll get it 1-2 more days, dw. It was cancelled.
@night cloakMy Facebook account was hacked as well. I was able to recover my account after 2 days using the email sent by facebook. The hacker deleted my old email address linked to Facebook. I added a brand new emaill address to Facebook and delete hackers email. But that person has linked hid google play account to Pubg which i have no access to.
Now when i am in my Pubg account he can login through his google play account and i get logged out.
He has full access to my pubg account and so do i.But i badly want to unlink that google account set by that hacker
@rain zodiac Do exactly the thing I suggest. Don't do anything excessive.
What you're gonna do is clear data of your game and then login to your game account using Facebook > open game settings and then tap on contact customer support.
Tell support to "revoke access of the Google Play account." Make sure not to write something else to avoid delays. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.
The support will ask you some security questions within 3-5 days. Answer them correctly and they'll revoke the Google Play access.
Remember: After the revoke, you cannot link another social media account - it will just remove the other person from the game. And add a 2 step verification on your Facebook account for safety.
@night cloak is it possible to unlink twitter account that was sit as second method to log in
wtf pubg mobile.
@gentle urchin yea bruh
wtf
I did this
Its was the only one
I try over 4 time but its didn’t count
and after other try
then?
send me the pic of the location
@vagrant onyx There's no way to unlink account to discourage people from selling/trading accounts.
I can show proff if you want
@gentle urchin you see the biggest place
But they can revoke the access - so their social media friends won't be able to find them.
send pic bro
i am seeing that achievement first time.
@night cloak i did it all
ok
There
That one is kinda glitche
For some how
cause i did it correct and its didn’t count
i need location bro
@gentle urchin
@gentle urchin Did you do it yourself or were you following a teammate?
@night cloak fr?? It's quite funny, some precision landing
I find the hardest is the red newspaper stand in Cantra, Vikendi
got it
But the land to count the mission is kinda glitche like i told you
@glossy sablemyself
You have to try many time ( try over 3 time or 5 )
@gentle urchin try with different way also ( open the parachute and try to land there )
other way is try to go close and let the parachute open try to land there
@gentle urchin 🤔 idk then, I did it twice it counted only on the second time...
Idk i said 😂
Oof
Are the season ratings the average of points u get?
@gentle urchin it’s bugged. It was bugged from the beginning. Just try it many times until it will count.
Also try to jump crouch jump before going down. Sometimes it’s helping.
@rotund marlin Well you see it's not the average, 2k+, 2k+ and 3k+ doesn't make 4k+ on average
idk how it is calculated tho
Then what is it
@rotund marlin I believe season rating is how many points you have gained in the current season
but all my points dont add up to only 4k
You see you didn't get all of that this season tho.
No worries
🦀🦀🦀
hi there are hackers in crew challenge rn
im in need of assistance
These kids dropping 28 high leveled pro players? Sure bud.
I want a flying car, pls help
Hello, @potent spruce!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Hey btw for crew challenge fpp Na has a squad of hackers playing
If you guys have any connection with ingame admins hmu PakFaLCoNs
Hi
Hi, since the update I've been experiencing really high ping. My internet connection is what I've used before which would range from 40-70ms but now its just in the 200-300ms range
I need help
Any support can help me ?
??
How I can talk to support?
I need help
Guys any one can help me?
How I can talk to support here
☹️☹️
@lost i dont think they even care
Yo you guys doing anything about the hackers or no?
How do you guys let a hacker team get through to the finals in crew challenge?
dropping 30 kills every game not suspicious?
No i get 130 ping but the game lags anyway
Pakifalcons is hacking the FUCK out of crew challenge
Legit killing everyone in crew challenge with nothing but headshots
Shooting through cars people even has a video of it but the server won’t allow it
@potent spruce yo H just told me if u use smokes they can’t spray through it, so just spam smokes late game and try to get em through it
so pubg what you going to do about this?
They can probs enable it but he said they knocked 3 of them by smoking themselves
they lasered me through smoke
Idk then g
that's not how aim locking works
Yes ik I’m tellin h that but he’s convinced the smoke thing works
I believe this server doesn’t even have an in game dev, only a discord admin and other platform mods
Rip I think they gonna play it out still but that’s a FAT neck
guys help me my ping was high from 1 week
guys till when the tier protection will be active
@devout geode Yo man. I found that setting, thank you. But I don't want to use the default screen recorder because it doesn't record in 60 fps. What do I do then?
Pakifalcons is hacking in crew challenge and how much do you guys want to bet PUBGM devs/support wont do anything?
I have some issues with a prime subscription and some uc. The uc doesn’t appear in my account and the subscription happens the same. Who can help me?
rip pubgm
This dude repeatedly tried to kill me with grenades for a rifle I got in a drop, after he continued failing multiple times, I got on a motorcycle and tried to drive away, he then shot it up and exploded it and continued to loot my crate for the rifle he was after.
Goddamn ridiculous
Hello, My kills and chicken dinners are not being registered and counted in region ranking as I’m playing Only on one server, I got 2 dinners and 100+ kills yesterday, it’s been more than 24 hours but nothing has been updated
@high crane, You wilk have to report them in-game itself, we cannot do anything here.
@night cloak, It's seem to like have been bugged right now, would suggest it to report it in-game and wait for until it gets fixed.
Please help me my korian account has been banned for 3650 days without any reason please help me
Hello, @stable rock!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
I've got a problem downloading pool pubg, it usually goes up to like 50-60% and then it crashes, I cleared cache in Google play, restarted my phone and yet it still wont download
pool pubg?
These two players are abusing a glitch is there a way to report them
Entire Crew Challenge finals were fk'd tonight because of a hacking squad. FPP North America
Annnnnd nobody is gonna do anything about it, I bet.
Please refund my uc
Game is irritating too much
Can the Blu Pure View run PUBG Mobile at min settings?
Hello
PUBG mobile new update 0.13.0 when coming
@night cloak There is no officially confirmed date for the release of the upcoming update yet.
Please don't come everyday and ask the same question, @night cloak. It will be announced as soon at will be about to released.
Hello, @viscid otter!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@dense hill The specs of the mentioned device are enough for running the game with min settings.
@night cloak Thanks!
✅...
Please do something for repair button its only visible for 2 sec it takes 10 time restart yo do repair😰
guys can you please tell where I can find material to upgrade my M416 I can't find it in any create or treasures
?
In war mode, i got m16 six times in a row. Is it random how the game give u the gun?
I'm 18+ and have selected the same in settings and still im getting health notifications and the game kicks me off at 6hrs,, game was fine until the recent update
New bug 50 RP coupon disappeared after redeeming from event 🙃 First skip card disappears and now 50 rp card too?
how do i fix my pubg
screen keeps on rotating to the east
and it's absolutely annoying
i can't even play properly
@night cloak i'm sorry but it's kind of dumb questions... what is merit points?
@night cloak any idea about Health Notification in-game
@night cloak thanks fyi 😀
Thats sad
@dense hedge in the next update, you can choose your age so you can probably remove it
I can see Others option in game and I've selected 18+ and still health notifications
wtf lmao
Can anyone help me with this plz???
Bug E rotation is back with this sh*ty godzila event GREATTT
Didn’t get premium points even i was all 3 matches with 3 players that have RP. Anyone had similar problem with any of this missions?
Hey, the rock star mythic outfit from season 2 i guess, the one comes with guitar play emote .. i had that but no emote?
@cosmic iris it was never fixed
@lime juniper are new prime outfits coming or should i waste my bp on the existing ones?
Sorry to say, but I have cero clue.
:(
Can someone tell me why is it like that? It’s the same name, same account, playing on same server but the statistics are not been recorded since 48 hours, when will the bug get fixed? We are expecting to get new titles until Monday, but the ranking server is not updating the statistics
@polar turtle Are you sure those players were you pubgm friends?
Hi
I talked to a hacker after he killed me and he gave me an important information which may not be in knowledge of mods here and devs
To whom can I provide that information? @lime juniper
To the customer service, as usual. We cannot do anything with such information.
Help...it shows after 80 or so percent
Try this, @rich kite:
https://discordapp.com/channels/393088095840370689/481200416349224980/582261982804181007
Ok
Thanks
@night cloak yup I’m sure. We always playing together
@polar turtleI am asking if you were friends with them in game(Are they in your friend list)
@night cloak well obviously if we always playing together they are my ingame friends
@polar turtle Not just in thoughts, have you sent them freind req and they accepted or they sent them you a friend req and u accepted? Before Doing The Mission...
@night cloak you joking or what?
Just confirming that all the three are friends with you and all of you have royale pass
@night cloak wHat Do YoU DoNt UnDeRsTaND? I’m in this game since beginning, don’t treat me like I’m half minded.
@polar turtle Then plz put this in #555492558428700682
As for normal its not possible but since its a bug affecting only some people like you faced it,I highly recommend you to put in #555492558428700682
@lime juniper it doesn't want to even download obb file
Please provide a screenshot.
*i found alots of bugs which is not fixed yet *
-
( unlimited HACKER in emulator )*
-
emulator is still in beta mode _ *
-
it means alot of lag in mY (gaming laptop _acer nitro5 *
-
i get 60ms net but at the time of killing enemy ur server sucks ans it shows me better luck next time *
-
Asia server needed to b upgrade *
-
i had emailed u videos of hacker but u guys did nothing about it *
-
guys boycott pubg bcz its just trying to earn money by providing RP and cloth
but not utilising money for making it better *
I knw this msg n feedback will get deleted
Hello, @patent night!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
Hello, @patent night!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
I did it already
why is there a cheater in every match?!
Yes thats my question @night bone
i'm trying to push rank in duo asia i encounter a cheater duo in every single match every ! that wipes out the entire lobby with pistols!
is this is freking joke!
i even have proof for whaty i'v said
You need to download it from your web browser, @rich kite. Copy the link and paste it in Google Chrome instead. Or, try this:
Maybe if I'll remove my account from my phone and use a different account it'll work
I did that too
🤔
Showing @lime juniper
Just copy the first link and paste it in Google Chrome instead, @rich kite.
I’ve been banned before just like this
@lime juniper
Not that one.
So enjoy ur life uninstall pubg ..
Bruh
Be happy make other happy
See that video its nice
Please avoid going off-topic. You can have unrelated conversations in #chat.
@lime juniper any chance you know about that?
Avoid using VPN
Im not
This is so unfair as it just disadvantages all the other participating teams and just ruins it for everyone..
@pliant raft so i ve unstalled
Yea that's not a bad idea
Yep 🤷
Hey, the rock star mythic outfit from season 2 i guess, the one comes with guitar play emote .. i had that but no emote?
@lime juniper I need help
guys
if i got banned 10mins from 1 month ago and got banned 10mins again now can it lead to a 10 years banned?
No
@teal cradle It puts u on a watchlist
@teal cradle That means there is some third party service in your device that's interfering with the anti-cheat... It might lead to a permanent ban later,
To prevent this you have to remove all the suspicious services or applications from your device and I'll suggest a reinstall of the game.
@night cloak Can you state your issue here please?
Can I send you some pictures In DM?
@night cloak May I know the subject of those pictures?
Some issue with my pubg
If ur query solved kindly give us coffe and Beer
@teal cradle 😃
@night cloak You can use this channel for sending images related with your issues.
@patent night No irrelevant stuff here
@noble harness you can play every weekends. Friday, Saturday Sunday.