#questions

1 messages · Page 476 of 1

pliant sapphire
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Is the MP5 or MP5k variants ever going to show up in the game?

frank path
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Guys my mobile is not that good, so recently I played with Flashdog App and now I'm able to play in Smooth and Extreme but I was wondering whether I will get banned for doing so?

pliant sapphire
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@frank path yes, if anyone reports you

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(but I prefer BAGT)

storm flumeBOT
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Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

pliant sapphire
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of course

polar oxide
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hey guys i have a cuestion, for days i have a problem when i start a game, when I start it tells me that the waiting time is 9 min, and in the end i never get to play. i play alone on the North American server PPP.
Last month the same thing happened.
in the end the pairing is cancelled because an excessive amount of time has elapsed. yesterday I was trying to get into a game all day and I couldn't.

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i can't play. @flint garnet

pliant sapphire
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@polar oxide Did you try any other server?

frank path
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@pliant sapphire Are you currently playing with BAGT?

pliant sapphire
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@frank path hekk no

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Don't use any Gfx tools

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There is a (slight) chance you could get banned, actually

frank path
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@pliant sapphire Ok will have to play in very low setting, to test have been using guest account but will not use main account cause I have invested lots of time and some money too. Thanks.

polar oxide
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@pliant sapphire Yes, I tried to play on the europe server and I could enter a game, but the problem is that I don't do any points there. sorry for my english

pliant sapphire
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@polar oxide WiFi or Data?

polar oxide
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wifi

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i have a good conection

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I never had any connection problems.

pliant sapphire
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Did you try with Data

polar oxide
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No, because it consumes me a lot of megabytes

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but i have 4g

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iphone 8

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Look at the time, 15 minutes to look for a game

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and then the game search is canceled.

pliant sapphire
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Well, you ought to contact a Moderator!

night cloak
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Hi .need help..I accidently uninstalled pubg from my mobile is there any link I can download only APK! And official !
Anyone is there a way

onyx cairn
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Visit the homepage, Google Play, iOS App store or Galaxy Apps @night cloak

night cloak
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Google play downloads with obb ..that's will take forever

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I want only APK

onyx cairn
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Then choose homepage, there you can find the direct link! 🤗

night cloak
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What does “Request time out” mean

polar oxide
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@pliant sapphire ok ty

teal cradle
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@night cloakit always appears in my screen

polar oxide
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who is the Moderator?

pliant sapphire
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@night cloak It means that your connection couldn't successfully join up with the Server

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@polar oxide @ _ NicePING _

polar oxide
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ok ty

night cloak
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What a twist

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@onyx cairn homepage were?

onyx cairn
lament minnow
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Delayed item spawn... When will it be fixed?

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Wow so quite..... I guess this is a serious problem.... 😓😓

onyx cairn
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The developers are aware of this bug and many others, as far as I know they are working continously to fix bugs asap. You can refer to #555492558428700682 to have an overview about reported bugs and you can also state yours there by using the pinned form in the channel.
@lament minnow

lament minnow
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Ok thanks man

onyx cairn
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✅ 😉

night cloak
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@onyx cairn I m sorry how to go there 😞

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If I write pubgmobile will it come in chrome

tidal mist
onyx cairn
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Thx @tidal mist

night cloak
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@onyx cairn it downloads with obb I want only apk @tidal mist

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Is there a way I can download only apk

tidal mist
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Use a third party site at your own risk

night cloak
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@tidal mist Huh they ban ..my real account got band for 3 month

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So there is no other way official APK download something

tidal mist
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Nope not an official apk

untold anvil
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Ok never mind it’s working now

pale falcon
untold anvil
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@pale falcon ohk I didn’t know there’s a channel for that

winged mirage
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the server is not responding. What to do?

fierce basin
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the microphone also does not work in the game and I can not hear anyone

bold siren
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Make sure to have good connection, @winged mirage.

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That happens a lot, I suggest you to restart the game when the microphone bug happens, @fierce basin.

royal ether
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I m facing the same is there a permanent solution yet?

fierce basin
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@bold siren I have already reinstalled the game 3 times......

winged mirage
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@bold siren I have a good connection
everything loads except the game

fierce basin
bold siren
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I personally faced that problem a lot, it still happens no matter how many times you reinstall the game, but I recommend you not to leave the game while being in match, @fierce basin. It’s common to happen.

fierce basin
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How can i play matches ,of i can't install a maps?😂

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if i*

bold siren
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Try changing the network, @winged mirage. The server not responding error happens because of your internet.

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I was referring to the microphone problem, anyway, what’s the problem, @fierce basin? Cannot download the maps?

granite marten
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How can I contact in-game support? I only bot answers. I want to report cheating.

fierce basin
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@bold siren yes , and microphne problem too

storm flumeBOT
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Hello, @granite marten!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

gilded terrace
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If u r banned for using gfx what should we do

granite marten
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@storm flume i can’t. Only bot answer me

gilded terrace
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Yes same @granite marten

night cloak
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The game will require storage and microphone permission from your device. You can enable it in your device's settings, @fierce basin.

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There's nothing you can do about it, @granite marten.

gilded terrace
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If ur banned for 10 years for using GFX what should we do

night cloak
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Wait out your ban, or use a different account, @gilded terrace.

gilded terrace
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Wait for 10 years

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K

night cloak
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It's a permanent ban, so...

fierce basin
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I already enable this permissions ,lol.Do u think that i'm stupid?

granite marten
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@night cloak lol :/

pliant sapphire
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@fierce basin Ey calm down

night cloak
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It's either your device has insufficient storage or your device's mic is faulty.

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If it's none of the two, reinstall the game or reset your device.

granite marten
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I have clear evidence and you're telling me that no one will help me? This means that cheaters d play with impunity

oak plinth
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So I got banned for 10 years for violating the rules but I don't remember doing anything close to violating that, and surely if it was team kill I would lose merit first, so where's the proof I violated?

pliant sapphire
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@granite marten There is nothing you can do about it...

bold siren
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Try clearing the game data in your settings if you can’t download maps, @fierce basin.

oak plinth
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So I got banned for 10 years for violating the rules but I don't remember doing anything close to violating that, and surely if it was team kill I would lose merit first, so where's the proof I violated?

night cloak
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Oof don't clear the game's data

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That'll remove the whole Obb file.

pliant sapphire
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@oak plinth If player(s) report you (for any reason), the games checks and cross-checkes your play. If any thing is amiss, well... yeah.

bold siren
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That is the solution then!

pliant sapphire
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@night cloak Data and OBB are different

night cloak
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Clear cache storage instead...

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1 sec

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Bans issued are fair, @oak plinth.

granite marten
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If in-game support does not work then where should I write? What the hell is going on here I don't understand. Why are you here? To tell everyone that there will not help you?

gilded terrace
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What the fufk?

night cloak
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These steps might help,

Go to application settings
and use the Force Stop option
then clear cache storage,
Come back to the game,
use the "Repair client" option and restart. @fierce basin

pliant sapphire
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@night cloak Uhh... I don't need that

night cloak
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Like I've said, we do not moderate anything outside of this discord server, @granite marten.

oak plinth
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You gotta make more sense than that. In game support doesn't let you contact a person in charge and ignore file claims?

night cloak
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@gilded terrace what did u do?!

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If you don't get a response, your ban is most likely justified.

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@bold siren Please recommend that solution.
Deleting game data = deleting all the files except the apk.

granite marten
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@night cloak I have another problem, I wrote in different threads with different issues. You understand?

night cloak
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Care to elaborate?

gilded terrace
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I respond but it's just bot replying @night cloak

night cloak
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There's nothing we can do about that either.

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Hey, in every 3-4 match, we are coming against cheater and moddrer. Due to it, we are not able to rank up.

oak plinth
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Wow nigja got muted

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Cool

nova moon
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wait what and why?

pale falcon
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We shouldn’t discuss it here, @nova moon. That’s confidential.

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I’m sure he was muted with a reason.

polar turtle
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Hey I know that probably 100 people asked before me but what’s new in update? (not including event part).

nova moon
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ok

storm flumeBOT
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Hello, @night cloak!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

bold siren
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We do not have any patch notes about the recent update, unfortunately, @polar turtle.

pliant sapphire
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oof

polar turtle
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@bold siren uh ok. Maybe some bugs repair. Didn’t play today but maybe later I will see.

night cloak
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Finding a permanent solution will be good. Because they create new id and are in game again. Even on youtube, saw a clip premiered on 27th may. It contained wall hack, aim bot, radar hack, no recoil. 😣

kind sage
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@polar turtle they fix the clothes that didn't appear on teammate

polar turtle
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@kind sage thanks

kind sage
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with pleasure

brisk knot
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Where is my crush @hope?

pale falcon
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She’s here, @brisk knot.

brisk knot
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@pale falcon can you tell me?
This is bot in that picture or a real human?

pale falcon
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That seems like a bot to me, @brisk knot.

brisk knot
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So it's useless to msg him

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It's 7th time 😂

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Everytime different reply

pale falcon
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I’m pretty sure they gave you instructions on what to do, @brisk knot.

brisk knot
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@pale falcon bot is smart?

night cloak
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It wasn't a bot, see the initials. Aaron N

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@brisk knot

vagrant onyx
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Ohhh

brisk knot
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Ohhh

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I tries reinstall game

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But not fixed that ☺

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Shall I try? Clear cache

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@grizzled lark bhai help kardo

soft forum
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@brisk knotwt problem tell me may i fix

brisk knot
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@soft forum my tier is freeze 😌

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At bronze 1200

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I opened my account after 2 afk seasons

soft forum
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@brisk knotmera bhi same 2 same

brisk knot
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Photo dikhao!

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Abe ye chutiye hai idhar saab

night cloak
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@brisk knot Please stop. This is probably the 5th time you posting this.

brisk knot
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Maa ki chut koi help na krta bolte customer pe gand marao

night cloak
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And English only please.

brisk knot
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@soft forum rp + prime

soft forum
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@brisk knotf

brisk knot
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@night cloak his tier also freezed

storm flumeBOT
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Please do not use any other language aside from English in this channel, @brisk knot @soft forum. Refer to #482111832669159445 for language channels.

brisk knot
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It's not my alone glitch

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Koushik bhai agaya reply delete karo :3

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Hey koushik sir

night cloak
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@brisk knot Please move to #chat or we'll have to mute you.

brisk knot
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Sorry i need help..

night cloak
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@lime juniper ^^

brisk knot
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Maybe koushik sir may help?

grizzled lark
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@brisk knot, Hum customer care wale nahi.

soft forum
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@grizzled larklol Bhai nice one

grizzled lark
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Hum bhi tumhare jaise ek player hai @brisk knot.

brisk knot
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@grizzled lark sir 7th time msg kia

grizzled lark
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If you don't understand English.

soft forum
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Try to main pubg @brisk knot

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Mail pubg @brisk knot

brisk knot
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Itne kamaate pubg wale sir apne client ko nhi dekhte @grizzled lark

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@soft forum i said it's 7th time

night cloak
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English only please or move this conversation to DMs.

oak plinth
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Why not get Indian mods? pubgmt

brisk knot
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@oak plinth Koushik is indian
We appreciate it 😍

spring flame
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Why don't you join the PUBG Mobile's Indian Discord server, @oak plinth?

soft forum
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@oak plinthyeah me too

brisk knot
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Koushik just help me to meet with real human

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+++69 respect !

oak plinth
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@spring flame well if so just tell them to move there not mute 😂

grizzled lark
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@brisk knot, what was your problem again?

brisk knot
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@grizzled lark my tier is freeze at bronze 1200

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+0
+0
+0
Every time

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I tried to mail
Always facing bot msg

grizzled lark
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@brisk knot, Which server do you play on and which mode and everything.

brisk knot
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@grizzled lark Asia / TPP / Erangle

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I actually afk for 2 seasons.

torn heart
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@spring flame where is indian discord ?

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@soft forum ohh wahh

soft forum
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@brisk knotxD

torn heart
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@soft forum 😂😂 lol

brisk knot
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Sir Koushik

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You know what I used 40$+ in this month on that account

torn heart
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Guys I am not abel to change flag

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I also have a flag change card

night cloak
torn heart
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Still why?

night cloak
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That card has been bugged since it came out and devs are not interested in fixing it @torn heart

inland plaza
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From 2pm I cant enter the game. Through emulator.. Any help?

strong hull
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I completed weapon master but I still didn't get the title? Any help

torn heart
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Then i want a refund

brisk knot
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@strong hull ya sometime happened also to me

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@grizzled lark sir you also know the value of 40$+ in india

grizzled lark
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@night cloak, It will be fixed in the current update @torn heart.

torn heart
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@grizzled lark when the update will held ?

brisk knot
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I just need help to contact with real human on mail.

strong hull
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Any help for the weapon master problem? I checked my rank and all the kills and all was succeeded

grizzled lark
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@brisk knot, Even I have paid more money than you, does that make any difference.

night cloak
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Where did you get that info from ? @grizzled lark

torn heart
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Cause I am #13 in India squad wins

grizzled lark
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@torn heart, It will be announced soon.

night cloak
grizzled lark
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@night cloak Beta.

brisk knot
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@grizzled lark sir actually you mod and we are normal...

night cloak
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From where in beta ? You can't get any flag cards there @grizzled lark

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Did they announce

brisk knot
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@grizzled lark sir look idk why Yon dont to fix my problem 😔

grizzled lark
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@brisk knot, I'm just a mod in this server, not for the game. We both have the same game in our phone. I don't hold a special version of it.

strong hull
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@grizzled lark do you know how to fix the weapon master r problem?

gilded terrace
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@oak plinth

brisk knot
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Sir can we talk in PM for me glitch
There mod dont want to chat me here

grizzled lark
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And fixing a game doesn't take 1 day, @brisk knot. It takes time.

brisk knot
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@grizzled lark it's over 7 days

grizzled lark
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@brisk knot, It can even take a month.

brisk knot
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I'm a good player. I deserve the ace parachute @grizzled lark

strong hull
teal cradle
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@brisk knotbro we arent the dev here

gilded terrace
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It can even take years

teal cradle
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@brisk knotwait till a patch comes out

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@gilded terraceor decades

grizzled lark
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Once your stuff will be Fixed then a new bug will get created, then you will again come and complain about it, @brisk knot.

brisk knot
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@teal cradle they don't tell us when? They should satisfaction.

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@grizzled larkwhy not uc glitch? That's weird..

teal cradle
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@brisk knotthey will but they are working now they have no time to tell us

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they r busy now

brisk knot
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@teal cradle oh okay.
I just want to know that I'm alone in the world who facing this? Or not
Just for satisfaction.
Satisfaction
Satisfaction

teal cradle
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@brisk knotnot u alone

feral viper
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Koushik read my general msg pings when you done from here

grizzled lark
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@strong hull, Did you satisfy all the need that was needed to achieve the title?

strong hull
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You do realised this is a support channel. Talk at #pubg-mobile. Some people r really trying to fix something and here you are complaining about things that is getting fix. If you want it to end faster just let them do their job and relax ur fingers. @brisk knot

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@grizzled lark I did

brisk knot
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@teal cradleb alright then.

teal cradle
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@brisk knot👍

strong hull
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I also got proofs that I completed it but I didn't get the title @grizzled lark

night cloak
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I have downloaded pubg from official page! When I open the APK it stay APK is staging ! Do I have to extract?

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@night cloak Nope. Just wait.

worldly parcel
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@night cloak i was wait so long

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And i cant install it bro..

grizzled lark
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@strong hull, Can tell me what you did in the dms.

strong hull
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Sure thing @grizzled lark

night cloak
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Hello, I have in the past with pabham problems before I never had before every entrance in the game all sorts of update I page not hear anyone and can't speak and my frame rate is half black dropped your phone settings removed pabg re-installed does not work although all other games work what can I do?

worldly parcel
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I have problem with my camera that will see the E

night cloak
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@worldly parcel Just put your phone down, it shouldn't take more than 10 minutes.

worldly parcel
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@night cloak i mean the apk it cant being installed after wait so long tho

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Sry if bad eng

vagrant onyx
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@strong hull bruh just saying if its was bug or not
but you have to be platinum v tier or above
if you less than platinum you wont get the title
also you should make sure that you selected the correct server

worldly parcel
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Im losing 1v1 because that camera bug

night cloak
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@worldly parcel Yes, the apk. The staging should last 5-10 minutes. Are you getting errors like App not installed?

And the bug you're mentioned, was fixed in 0.13.0 beta. The beta will be in global version very soon. Just be patient.

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@ @night cloak

strong hull
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@vagrant onyx I Did and everything was fine

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Still didn't get it

worldly parcel
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@night cloak yup like thats error

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@night cloak @night cloak like he

low thicket
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Los due to the bug

night cloak
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Comon 1 GB wasted u guys gave the link to download

low thicket
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Player is automatically changing his direction while shooting or moving

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😟

night cloak
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@night cloak That means you've not enough space on your internal storage (preferably 7GB) or the file got corrupted while downloading.

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Let me check again

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@low thicket That's an unfortunate, the bug will be fixed soon.

worldly parcel
#

@night cloak few weeks ? Or days ?

night cloak
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@worldly parcel There is no ETA.

worldly parcel
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Oh ok

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I was know until the beta is closed

low thicket
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@night cloak but when

worldly parcel
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@night cloak thanks for all info bro..

low thicket
#

Still waiting for an update since season 7 came

night cloak
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You're welcome.

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@low thicket No ETA.

shell grotto
#

Estimated Waiting time in FPP Erangel Solo is 7:24, WTF?!

night cloak
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@shell grotto For some it's more than an hour. Depends on tier.

smoky surge
#

HI please show hours played in stats it will be good

night cloak
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There's lack of FPP solo players. Most people tend to play squad or TPP.

shell grotto
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@night cloak Platinum II

low thicket
#

@night cloak is that bug fixed in beta ver?

night cloak
#

@shell grotto That's normal then.

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@low thicket Yes.

low thicket
#

Are u sure ?

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Then only I will download

night cloak
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Several people reported that they didn't face the bug in beta.

low thicket
#

And if an update came can I update that beta ver into real one ?

night cloak
#

You cannot merge them. Both are separate games.

low thicket
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K thnx !!!!☺☺

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Waiting for the update to come in global ver now

night cloak
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Me too BlobSmirk

inland plaza
#

After this my game is not opening

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Its emulator

night cloak
#

@inland plaza Hello, this support channel is for mobile only. You'll need to ask in Emulator support. To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to 🇪 in #504819353049628683. And then move to #emulator-support channel.

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Sometimes when i join a match with my friends the voice chat doesnt work

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How to fix?

ocean crater
gaunt orbit
#

@inland plaza I sent you a link to the Emulator support page

ocean crater
#

@night cloak there's a glitch that, if you restart the game while in a match, you won't hear your teammates anymore. Maybe that's why

gaunt orbit
#

@night cloak Sometimes restarting the game will reset the chat. Sometimes it does not

night cloak
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So if i keep restarting the game it will eventually work?

ocean crater
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I don't think so
Maybe ask all your teammates to restart too?

gaunt orbit
#

@ocean crater I do not know but uninstalling and reinstalling should fix

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@night cloak when it happens to me I restart once. if it still does not work then I restart the game after the match. I know it sucks not to be able to chat but not much you can do about it until they fix it...probably busy with skins and hackers

night cloak
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K thx its just that my friends might think I'm ignoring them or something

gaunt orbit
#

Yeah I know 😉 Use the text chat feature to warn them

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PS when this happens to me I play very defensively because I cannot hear them or warn them...it is like playing solo in squad match

night cloak
#

Guys i couldn't download from official site then I tryd from playstore

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And after downloading 100 mb it restarted downloading again

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But that's not the problem y is my storage showing 7 gb used out of 16 GB but I can't see any files

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@night cloak Make sure you've enough storage on your internal storage and you've a stable internet connection.

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@night cloak Can you see how much free space? Instead of used.

torn heart
#

Help help

night cloak
#

2.6 GB showing I have no idea where did all the GB went ..it happened after I downloaded pubg from official sie

torn heart
#

I have purchased₹799 uc pack but I didn't receive my uc ??? Help me

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I also purchased other packs they were successful

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But ₹799 didn't and deducted balance from Google play

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Help!

night cloak
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@night cloak You can check the size of your android folder 📁 and calculate accordingly.

torn heart
#

Help ! ASAP

night cloak
#

@torn heart Contact with customer support in game.

torn heart
#

@night cloak how to ?

night cloak
#

I went ex file exploree selected all files that saw and 63 mb?!

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@torn heart you can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

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@night cloak Um, not sure about that. Hold on till an Android helper see this.

latent matrix
#

Wait, what happened? @night cloak

night cloak
#

I downloaded ping mobile from official site and then after downloading it said install failed ..so I downloaded form playstore and after reaching 100 mb it started again

That's not theproblem problem is when I go to ex file explorer and then check storage it says 7 GB used I checked setting storage still it says 7 GB used...it happened after I download ping from official site?!

feral viper
#

hi what's wrong

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@night cloak go to Android > Data> Obb > Tencent.ig and delete that folder

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and go to Android > Data > tencent.ig and delete that folder as well

night cloak
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Wait let me send pic

feral viper
#

Go to apps and clear cache of es explorer

night cloak
#

Storage space used 7 GB ..but when I select all folders it said only 100 mb

feral viper
#

That's the memory of other files, like photos videos etc

#

go to es explorer and select sort by size

#

to see which folder is taking most space

night cloak
#

@feral viper I ahve no photos vedios any files I deleted all

feral viper
#

Use disk cleaner

latent matrix
#

System applications use up space,
But on the first pic it says the path is /sdcard/ not internal

feral viper
#

@latent matrix look at the second pic, it says internal storage

night cloak
#

@latent matrix how do I check internal storage I don't think there 2 storage in my mobile

latent matrix
#

Also, if the selected folder has sub folders, it won't show the full folder size.

night cloak
#

Let me check again

#

I fixed it

latent matrix
#

@feral viper I know the second one says Internal but you didn't read my message properly.
The first one says sdcard

forest knoll
#

I was testing the beta verison of the 0.13.0 update, and I found some bugs in it. On which channel can I report these bugs, since they are in the beta version of the update?

night cloak
#

The problem was I installed pubg from official site and somehow it duplicated it self....and I went to setting all apps then I saw package installer 5.7 GB used so I cleared the data ..and now only 1.5 GB used

latent matrix
night cloak
#

I think it's because I pressed pubg install file to many times😅

forest knoll
#

@latent matrix Thanks

night cloak
#

But thanks now again can download😄

latent matrix
#

Possibly @night cloak , if you downloaded it from the website multiple times it would stack up in pkg installer, glad you could fix it though!

brisk knot
#

There is any alternate site for discount uc?

night cloak
#

@brisk knot No official site atm.

#

@brisk knot there's midasbuy, you get a little extra uc for the same price

latent matrix
#

@brisk knot I would recommend just buying it in-game, because you'll 100% get it and not be scammed.

night cloak
#

@night cloak @latent matrix for your knowledge, midasbuy is official website by tencent for purchasing uc for emulator players! So no need to worry! 😃

raven wadi
#

Can you please pass my msg to support team

latent matrix
#

@night cloak I am fully aware of midasbuy, I still recommend in-game because it's instant, I've heard of people waiting long periods to receive UC from Midas

night cloak
#

@night cloak I know that ?

#

@raven wadi It was reported.

thorny matrix
#

Im confused i cant repair my game somehow

#

It will sound dumb but when i try to repair my game it loads fastly and i cant repair in meanwhile time :/

#

Help pls

night cloak
#

@thorny matrix Just logout from basic settings.

thorny matrix
#

Gonna try that thnx

gaunt orbit
#

The only way I have been able to get a repair done was to log out first

raven wadi
#

When will they give reward

night cloak
#

@raven wadi After beta is closed. Tho beta has nothing special. 1999 BP and a 7d limited soldier crate.

raven wadi
#

I mean that season 7 rp card from ramadan event

lavish helm
#

Bro i buy uc from midas buy but I didn’t received it help please

night cloak
#

@lavish helm Email midasbuy support.

lavish helm
#

I don’t have thare email id @night cloak

night cloak
#

@raven wadi It's very unlikely that they will send compensation. But we never know.

lavish helm
#

Thanks @night cloak

void crystal
storm flumeBOT
#

Hello, @void crystal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

brisk knot
#

@void crystal if his host is not strong then ask your whole team to report he will get ban instantly.

royal nova
#

Please fix 180° player rotating bug its very annoying

#

Facing since last 2 months

night cloak
royal nova
#

Its already there

night cloak
#

@royal nova then wait; it will be transfered to the development team who will fix it soon

royal nova
#

Okay

tidal mist
#

@royal nova Upgrade to Android 8+ as a temporary solution

night cloak
#

hmmm but surely a hassel if the update is not via system @tidal mist

tardy pebble
#

Friends is missing

#

I restarted and it fixed it just thought I should mention it

wise wasp
#

Happens now and then to myself and a few friends also @tardy pebble

marble shard
#

What is this? I jump on my bike and get glitched under the map?

cosmic gazelle
#

If I download season 2's apk,can I purchase the RP on it and get those emotes

vagrant prairie
#

@cosmic gazelle Nope buddy. You can't.

#

Season 2 is technically over. You won't be logged in the game as their servers will still be on season 7. :/

cosmic gazelle
#

I wanted season 2's emotes.. they're dope

#

Thanjs

#

Thanks*

vagrant prairie
#

Np. I'm not aware if season 2 had some "dope" emotes though.

#

I think the only one I thought was cool is that dance emote.^^

ruby edge
#

What can I do?

vagrant prairie
#

@tardy pebble Sometimes it happens. It's just because those are mere overlays and they tends to lag and glitch often if you open a lot of tabs at once. Like for example whenever I open world chat which lags in general and then try to open my profile then that glitch which you mentioned happens. Sometimes even the lower world chat thing is gone but it gets fixed after a while or just by restarting.^^

weary sedge
#

What is your average ping? @ruby edge

ruby edge
#

Normal is 116 225

vagrant prairie
#

@ruby edge Sometimes it takes time for match making. And TBH no one plays vikendi for solo rank pushing that often. Maybe it might be also affected by your rank/tier. If you are on high tier then even if there are player available still if they aren't of your league then I don't think you will get any match soon. Also, try to go for it on active hours and not late night.^^

#

Just try getting Erangle match and I'm pretty sure you will get in asap. :/

ruby edge
#

@vagrant prairie What are the active hours

vagrant prairie
#

I'm not aware but usually 3pm to 10pm are the most active hours.

#

It depends on time zones.

#

¯_(ツ)_/¯

ruby edge
#

Jajajajajaj thanks

vagrant prairie
#

No problem.^^

dense ridge
#

My friend have galaxy note 3, pubg crashs in the middle of the battle saying"PUBG mobile has stopped"

#

Tried uninstalling/ reinstalling ,upgrading android...etc. but didn't work

river linden
#

Help me to recover my account please, need help of YouTubers or developer and employees

spring flame
#

I am sorry but we do not deal with such matters, @river linden.

#

Your best call is to either contact customer support or make a new account.

river linden
#

FB Account hacked and disabled and changed game data to Vietnam version

#

@spring flame customer service not replying

spring flame
#

Please be patient or make a new account. This is the best help I can offer.

gaunt orbit
#

@void crystal You only reported them for fast car? Looks like autoaim (aimbot) as well. I think the TFC clan is a known hacker clan but of course not known to PUBG...lol

vagrant prairie
#

Galaxy Note 3 has 3GB Ram as far as I remember. Pubg isn't that smooth and experiences rendering issues on such middle end devices. I'm not sure and correct me if I'm wrong but Galaxy Note 3 can't be updated over Android v5.0. and that's really outdated in comparison of 8 and all. Also, internal storage matters on the performance of the processor. Qualcomm Snapdragon 800 had overheat issues too. Try to keep as much space in internal storage as possible and then try reinstalling the app and even after installing try the repair option in startup on right. Still I'll recommend if nothing works out then maybe there might be a 3rd party app like your antivirus software or something running in background process which might be killing it. Also, if this is your secondary phone then you should try taking a backup of all your files and doing a factory reset/full format of your cell. I'm still not sure why your app is crashing. Pubgm crashing report issues are common on Xiomi phones. Hope this might be not that helpful.^^ @dense ridge

dense ridge
#

@vagrant prairie it runs very smooth ,no rendering issues at all, android upgraded to 7.0 costume rom

#

It was working smoother than note 4

tidal mist
#

@dense ridge Note 3 is way way way too old

blazing saddle
#

i use note 3 as a chopping board.

dense ridge
#

I know, but my friend loves it idk why

vagrant prairie
#

Bro, if you are already using custom ROM then how could you expect every single app to relatiate and work fine with the interegration of it. Generally speaking even the android updates have compatibility issues with other apps and we are talking about a custom Rom update here. :/

dense ridge
#

It also crashed with the official rom

#

He used the costom rom trying to fix it

vagrant prairie
#

I think you will have better chances of success on Nintendo switch than playing Pubg on that phone.

sullen fjord
#

what kind of bug is this.. these kind of things make me to uninstall this game and i am tired of messing with these bugs.. in the middle of the game this pop up appears and shows that "match has ended please return to lobby" but as you can see in the screenshot that i am alive.. it forced me to quit the match..

dense ridge
#

I'm not complaining here,if you know solution tell me ,if not then thanks for trying

vagrant prairie
#

@sullen fjord It's really damn annoying and I even get few of those after restarting or server reconnect thing even when my friends in the same squad can verify that I'm still alive. It's just an issue from Pubg server side and we can't do anything for it at this moment I guess.

#

@dense ridge I don't think there is any solution about fixing the compatibility issues with low end phones. Just think about it, Pubg is updating their game on 'daily' basis and they keep on adding new things. New layouts, themes, events and much more even with collabs. Even one of the patch notes said that they will now be having the integration of registering foot steps and vehicle tyre marks on snow on vikendi map. Just think about the amount of work spend on the game and just by seeing it improves and update into this brand, makes me feel like even though I have a high end phone but still maybe this will put pressure on my processor even though I feel like footsteps on snow is pointless.

upper salmon
#

@dense ridge a note 3 is like 5 years old,It’s outdated Of course it’s gonna have problems

dense ridge
#

Lol i play on device with 1.5gb ram and snapdragon 400/410, yes I get low fps and lag as hell but it never say "pubg has stopped" @vagrant prairie

vagrant prairie
#

I'm not the right person to ask this question to tbh but still I think it might be OS n' memory related and not anything from the application side.

#

I guess your friend maybe should try to even further update the ROM to next stable version. @dense ridge

kind sage
#

i only had this joystick issue. before 0.12.0 it's fine

#

running at snapdragon 820. hot as hell,but thank god i can install heatsink so it's work perfectly fine

jovial anchor
#

where are the nades in the training area?

night cloak
#

On top of the crates

#

On the wooden board thingy

jovial anchor
#

can't really find it

vagrant prairie
#

@jovial anchor When you enter training area you will see only 3 moving target practice places. One is near to your right just where the guns and what now is spawned. The second is far on left side near 2 houses and I guess there is one blue watch tower there. You can have molly, smoke and made there.^

jovial anchor
#

thanks

vagrant prairie
#

No problem>

jovial anchor
#

yeah found them

sand wraith
jovial anchor
#

wait where's the ghillie suit?

sand wraith
#

@jovial anchor ghillie suit is on the tower

vagrant prairie
#

@sand wraith That's fairly new script. That shotgun one is after season 7 update. A lot of new hackers use this with wallhack and kill anyone from any distance. Sadly we can't do anything about it. The most you can do is to report their profile.

sand wraith
#

@vagrant prairie he even shoots with akm using 4x and no screen shake.

storm flumeBOT
#

Hello, @sand wraith!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

jovial anchor
#

looks like i found a friend

agile vector
#

Just now he found cheating in duo erangel

vagrant prairie
#

@jovial anchor There are three ghillie suits in the game and you can find all three in training. The brown one will be spawned on top of a structure in far right where you just have to climb on containers and basically get on top of that crane. The second one will be in the middle on the lake where there is a target board placed which you can reach by a boat. And the third one is the snow one and it's spawned right on top/roof of the two buildings near the nade and smokes spawn.

spring flame
#

We do not deal with hackers that you might find in game, @agile vector. Read the message sent by @storm flume.

vagrant prairie
#

@agile vector Top leaderboard is filled with hackers. On the latest I got killed by the top number 1, 3 and 6th players all playing in same squad and hacking while in conqueror. We can't do anything but to report them on their profile atm. Pubg sure might have something in place to fix this as they looked quite aware of the situation as they even rolled out 100 list of hackers they banned.

agile vector
#

Juat 2 days before they have applied a new script for hackers then also see the condition.
It's just enough 😣

jovial anchor
#

i have made a friend in training area

#

i wish i could add him somehow

fringe rampart
#

So I was selling my Pubg account and got scammed can I do anything (I gave my acc didn’t get money)

jovial anchor
#

oof

fringe rampart
#

All I can do is cry lmao

jovial anchor
#

i made a friend in the training area but couldn't add him

fringe rampart
#

Google play

#

Made a separate account in the beginning

proven bobcat
#

i need help to tercent can you block game for emulator?

#

i am see so many people he using cheat but he using emulator

vagrant prairie
#

@proven bobcat You can't just block every emulator players as Tencent has officially launched their own for that purpose only. :/
Also, we can't do anything about the hackers at the moment but to report them. Hopefully in later updates we might see strick update on report policies to instant ban hackers while in-game.

jovial anchor
#

i don't know if who i'm facing is hacker or good at the game since i suck

vagrant prairie
#

@jovial anchor You should move your conversation to #chat if your issues are resolved. It seems like people can discuss on that topic fairly long. ¯_(ツ)_/¯

fringe rampart
#

@polar inlet bothing can’t be done?

jovial anchor
#

nah

fringe rampart
#

Nothing can be done?

#

Okay thanks

dapper plover
#

I’ve been trying for WEEKS to reach someone to help with my @south karma account (via: social media, emails, in game chat support etc) to no avail! I’ve paid for the month of May’s in game subscriptions and I am only able to collect the $0.99 subscription items! HELP!! I’ve missed out on the whole months collections, and the money I paid too!!

jovial anchor
#

why do people tend to rush?

#

aren't they scared of the guy that ran into the house to kill them easily

#

or do they just hack

polar turtle
#

@dapper plover if it wasn’t working why you didn’t ask for cash back from iTunes or whatever u use?

#

And you sure that u bought also second one not only for 0.99?

dapper plover
#

@polar turtle I’ve already canx the subscription via apple, and they want me to get a response from the game before they refund... SIGH.

#

@polar turtle yes! Screen shots to follow this msg...

polar turtle
#

@dapper plover lol you should ask apple for refund

#

They answer most in 3 days

dapper plover
#

One more

#

@polar turtle I’ve asked apple to refund and they want a response from the game... I’ve canx the future subscriptions for now as well too....

#

This is my stagnate in game support chat as well....

jovial anchor
#

please help

#

nvm

#

found it

dapper plover
jovial anchor
#

bruh

dapper plover
jovial anchor
#

bruh

night cloak
#

What...

dapper plover
#

N the “hello” msg’s from me continue as recent as today as well....

night cloak
#

If you'll spam, they will never respond.

jovial anchor
#

yeah

night cloak
#

@dapper plover I suggest you to make a brief on the point message with a new conversation and wait for the response and don't spam please.

jovial anchor
#

i thought for a moment you meant me because i kept saying bruh

dapper plover
#

This is the only response I’ve gotten from them...

night cloak
#

@dapper plover same here

dapper plover
#

I’m not spamming (at least I’m not trying to) I wait days between messages, and ways I’ve tried to reach them etc.... now I’m just way far past flustered

#

I’ve missed the whole months collections etc just frustrates me esp when I can’t get a response to even get apple to give me a refund. Sigh.

polar turtle
#

@dapper plover well for me you shouldn’t even talk with apple like that. You want refund and that’s all. I’ve got a lot of refunds from program and games. Never had problems with it.

night cloak
#

@dapper plover they've banned for no reason and i had so much finishes and i was playing since season 2 but they've banned me for playing randomly. Ik random people maybe hackers but they weren't... So,now i've been playing from a new acc and now it's good but still i miss my First Acc

dapper plover
#

@polar turtle well apple said they want me to try for a response from the game before they refund.... so that’s where I’m stuck atm.

night cloak
#

Yes, they would do that since they have to ask the game aswell. Many games don’t allow refunds, Including PUBG.

#

Just wait for a few days.., or months who knows. But Apple is fast in case of Refunds & Money issues so they’ve got you covered.

dapper plover
#

@night cloak the “in game support” is like stuck... I can’t even create a new message to them.... the one thread I sent SS of ^^^ is the same thread since the beginning when I first reached out to them. I can not contact them or even try to send a new msg in game.... <<< this is why I started reaching out to them via social media, and emails... At first when it started I thought it was a minor glitch with the new season and would be back up again, but it never came back!

#

@night cloak I did, and have SS of all my stuff with apple and my bank statements to correspond as well...

glossy thistle
#

#questions #worst game ever I played full of hackers like this happens after some days #pubgm -hackersgm

coral leaf
#

So i forget to pay my prime plus payment but i still get the rewards in pubg, i checked my subscription in play store its already gone.what do i have to do?

night cloak
#

Do you want the UC or you don’t? If you don’t, Just contact the in game support about it. @coral leaf

#

It could be a glitch.

coral leaf
#

I dont want the uc

#

Im afraid that will give me more payment

night cloak
#

Is it deducting your money?

coral leaf
#

No

#

But the email said

#

From pubg

#

@night cloakits not that

#

Its gone in my subscription list on ps

#

But i still get the prime plus

#

The one that end in 12th june is cheap prime

night cloak
#

Okay. You don’t have to pay anymore money. It’s the games fault that is giving you more months of subscription.

coral leaf
#

Ok

night cloak
#

Just don’t add a payment method until this issue stops.

coral leaf
#

Thanks

night cloak
#

Welcome.

#

Hi @glossy thistle. If you remember the names of the hackers, you can search them via Add friend option and go to their Tier tab. Then you can click the “Report” button to report them. Additionally if you have any proof of them hacking (Like video clips or Photos), please attach them in the report description and proceed. Have a good day ahead.

coral leaf
#

@night cloak i just done that to ban my cheating friend lol

#

I send the proof to email

night cloak
#

Good, maintain the community like this, you did a good job.

coral leaf
#

Cheating people that getting banned always return to bronze v right

#

I have so many friends like that

#

I thought they are a pro ;(

night cloak
#

No, their account gets banned. Example: My accounts name is “Example” and it gets banned, other players would be able to get the name as “Example” or people can use rename cards to change make to “Example”

#

They don’t get banned permanently, it just bans their social media account. If I’m logged in with twitter using the @crude roostample account, And get banned, they won’t let me create another account using the @crude roostample twitter account.

#

It’s a bit complicated at first but easy to understand.

coral leaf
#

Oof

#

OOFFF

#

I just open it lol

#

I open featured

night cloak
#

Wow. Nice

coral leaf
#

And get it lol

#

My first mythic crate

#

😭

#

Thank you guys

night cloak
#

Cool, enjoy that 👌 Let’s talk in #pubg-mobile about this 🙂

jovial anchor
#

how is it possible to find 8 times scope in shotguns only arcade

#

and most important why

night cloak
#

The game doesn’t care tbh. It’s not a glitch it’s a Known “Feature”. It’s like making fun by giving you a 100$ note when you’re rich enough and vice beta

thin pewter
#

Anyone have a good control layout for phones?

#

Specifically something similar to a samsung galaxy j7 star?

#

I've been trying to make my own but I suck at making layouts

night cloak
#

You can search on google

#

I own a J7 but don’t play on it lol, laggy as hell

#

You’re looking for Claw control or Normal controls?

thin pewter
#

Honestly either

#

I'm just sick of trying to fight 2 squads at once with thumbs

night cloak
quiet mirage
#

Is there a limit to how many totems I can investigate per day? Because I've done one and I tried another but haven't received anything

night cloak
#

Totems?

thin pewter
#

Thank you..I'll try it out

night cloak
#

Sure, you’re welcome.

#

@quiet mirage You mean those things that came in Events section?

quiet mirage
#

I think so

#

The graffiti things

night cloak
#

Oh those you find in match?

#

Like the hidden images in matches

#

There are a few only.

quiet mirage
#

Yes

#

I know where they are

night cloak
#

Hmm cool

quiet mirage
#

But is there a limit to how much you get?

#

Is it one per day?

night cloak
#

Get what??

#

The in game tokens? Yes

quiet mirage
#

You can get silver fragments, a crate coupon or an aim skin

#

Akm*

night cloak
#

I think it’s a pan skin.

quiet mirage
#

Hmm

night cloak
#

It refreshes daily at 5:30 AM

quiet mirage
#

My friend got an akm skin tho

#

Oh ok

#

Ty

night cloak
#

What skin

quiet mirage
#

I'll try then

night cloak
#

Cool, you’re welcome

quiet mirage
#

Idk what it's called

#

It was blue tho

#

Looked nice

night cloak
#

I’ll check

quiet mirage
#

No it isnt the pan skin

#

@night cloak

#

It isnt listed in the events thing

night cloak
#

Send a screenshot

#

Okay

quiet mirage
#

Of what

night cloak
#

The thing

quiet mirage
#

I just closed pubg

night cloak
#

Where it’s found?

#

Like what tab

quiet mirage
#

But the item I got came through the mail after finding it in game

polar turtle
#

@night cloak lol stop it get some help

quiet mirage
#

There isn't a tab to get there

#

It was labelled mystery event something.

night cloak
#

Idk then, I didn’t get it

polar turtle
#

@quiet mirage I think only one at all. Even if I go another day or few days later I’m not getting other.

quiet mirage
#

Aww :(

#

Imma try anyways

#

Kinda sad now tbh lol

polar turtle
#

I also was thinking that it’s an time limit because of yt videos but well. I can go day by day and I will never get another one.

quiet mirage
#

Maybe it's one per map

#

There is at least one per map

#

Of those things to investigate anyways

night cloak
#

There’s one in the mine in Sanhok

polar turtle
#

@quiet mirage yup

  1. Erangel below military
  2. coal mine vikendi
  3. graffiti on Miramar
quiet mirage
#

I know, but do you gets reward for finding each maps one? Maybe that's the limit

#

One per map per day?

night cloak
#

You get it once only I think since you’re going back to the same place

#

The places don’t change.

quiet mirage
#

On different maps

#

I mean

night cloak
#

On different maps yeah you can get it

quiet mirage
#

Like after you collect lets say Miramars can you get another thing the next day from a different map?

night cloak
#

Yep.

quiet mirage
#

Are you sure

night cloak
#

Yeah.

#

There’s a YouTube video about it

quiet mirage
#

So if i go to France is one now ill get another thing today

#

France.?

#

Erangel

#

I meant

night cloak
#

It’s actually like this. If you visit let’s say Sanhok today, You still get it tomorrow if you visit Erangle. Then the same for Miramar

quiet mirage
#

Ah oj

#

Ok

night cloak
#

It’s 1 map per day

quiet mirage
#

But I still have to wait a day?

night cloak
#

Yeah

quiet mirage
#

After a maps one has been collected you cannot collect again from that same map

night cloak
#

Or you could try doing it now

quiet mirage
#

I'll try now

#

I'll let you know

night cloak
#

Try for the same map aswell if that doesn’t work try other map and then try the map you did before

#

Like rotation

quiet mirage
#

Do you know the exact location for erangels one?

night cloak
#

Nope

quiet mirage
#

Hmmm

night cloak
#

But it’s in Military

#

Check YouTube

quiet mirage
#

@polar turtle do you know the exact location of erangel one

#

I know it's near military

#

Some beach I think

#

Hmm

polar turtle
quiet mirage
#

Ty

quiet mirage
#

@night cloak I'm just finishing this game ill let you know how it goes

quiet mirage
#

I won the game lol

#

@polar turtle @night cloak i Actually got it

patent blaze
#

Any fixes to only shooting once

wild vessel
#

What are you shooting with? @patent blaze

patent blaze
#

All guns

gaunt orbit
#

Dang it! What am I suppose to do with 36 sandwiches??? I was saving up for a panda set then the event changed. I would rather the devs get after hackers than work on more event stuff...at least until the hackers are not so rampant 😉

vagrant prairie
#

@gaunt orbit I'm afraid you can't do anything about it now. I think they will still give you some BP in in-game mail after those sandwiches are expired. At least it was better than eggs. They never gave exchange thing for eggs and just made them expire directly. Lol.

gaunt orbit
#

lol...yeah I thought as much. I just wanted to express my disappointment that they keep changing the events before items expire...annoying 😉

delicate carbon
#

@polar turtle I just need to go there that's it?

polar turtle
#

@delicate carbon to get reward? U need to click “investigate”.

#

And later you will get reward in mail after match.

gaunt orbit
#

Glitchy POS...servers restting and now I cannot get back into the match. FFS there goes more points. If it is not due to hackers it is due to glitches. When will the servers be fixed?

flint garnet
#

@gaunt orbit make sure you report all the bugs in the game

gaunt orbit
#

Thanks man 😉

somber pine
#

HI

steel pike
#

Greetings!
I have been playing pubg since season 1 and I'm very much addicted to it.... recently, an achievement was added- "Jinxed" I had gotten no legendary or+ item so it was at 19/30 at the end of s6.....but after s7 I opened a ton of classic and premium crates using silver frags but as usual didn't get any legendary or +.....yet the achievement is stuck at 19/30 and I technically have completed the achievement.... couldn't contact through customer service in game....so please help me get my reward

next shoal
#

@steel pike I would repair your client, and see if that helps. It won’t make up for anything, but it might fix the problem.

vagrant prairie
#

@steel pike I think it is a known bug that jinxed achievement is glitched. Many people reported that.

steel pike
#

@next shoal I couldn't contact the person through it...it just cuts me off saying read faqs

#

@vagrant prairie hmm so when is it getting fixed?

vagrant prairie
#

Wolffe has a better knowledge in that Ig

next shoal
#

@steel pike oh no. I meant repair the in game client. Using the repair button.

steel pike
#

(;_;)

#

Pls help me I need those 10 coupons (;_;)

next shoal
#

Otherwise, we really can’t do much, m8. We’d like to be able to help, but as just discord staff, all we can do is problem solve.

#

Keep trying to contact the customer support, and see what they can do for you.

steel pike
#

@next shoal so whom should I speak to regarding this?

#

Other than in-game client?

#

As I already said I couldn't get the client....it cuts me off saying read faqs

trim jungle
#

This player push hacker id name 尺乇乇イ just now banned 😡 😡 😡

night cloak
#

Hello) does anyone have problems with the MIC and hearing teammates?
The game sounds you hear, no teammates. And they can't hear me. All audio Settings are normal, reconnecting several times, rebooted device, reinstalled the game but no changes.

agile vector
#

@dapper plover hiiiii

sour python
#

How do I report a hacker so that they def get banned?

#

I have video evidence

vagrant prairie
#

@trim jungle @sour python You can report the player on his profile. And if you have video evidence and such things then upload on yt and tag Pubgm on Twitter or Reddit with the same. For now we can only do is report the hacker on their profile or after the game is over. There isn't anything else we can do to confirm the ban at the moment. They might do quick actions in future on this issue I think.

sour python
#

Ok

#

Do you get notified if someone you reported in game gets banned?

#

Because I never got notified last time I reported another hacker, it was less obvious than this one but it was obvious he could see everyone

polar inlet
#

@sour python no

vagrant prairie
#

@night cloak So you are getting in-game sounds but not getting your squad members' voices?? Check again if your voice settings are normal and be sure to see if there voice speaker setting in audio settings in at least at some percentage like 50 or above. Try sliding it to fullest just to test it. Also, are you able to hear other players in invite lobby?? You already said that you reinstalled then I don't think there should be any issue with voice. Also, can they hear you or you are also not audible to them?? Hit me up when you are free. We can test on few games.

vagrant onyx
#

@steel pike yea dude

#

Same here

zealous turret
#

@vagrant prairie do you guys know about the uc clan and air and pks clan in NA?

#

they all cheat lol

#

And Nm to

night cloak
#

Good night everyone. Tell me, please, randomly bought 3000 UC for 3790 .... I wanted to take 60 UC. Can I sell them and return the money? If so, please tell me how?

vagrant prairie
#

Every server has 6 leaderboards. Solo, duo, squads in TPP and FPP. There are 6 servers in total. You can find at least 250 hackers in top 500 leaderboard in every server. There is nothing you can do about it. But still many of them got their rank reset to bronze V. Also, these hackers gets attention because they are conqueror and what now but the other nub hackers who aren't really in top 500 and just hacking in platinum/Diamond, gets away even after reporting. As I said earlier there might be a threshold like maybe 1000 reports and after that Pubg staffs takes action or something.
You can't do anything about this situation at all right now so just get over it. @zealous turret

zealous turret
#

I have a solution to all the problems bro @vagrant prairie

#

at least for the hackers

vagrant prairie
#

@night cloak Try contactig customer service ingame and they might. But first try the refund on Google Play Store or Apple store where ever you bought from. You will just need screenshot of your purchase and just sent it to them.^^

zealous turret
#

My solution is for pubg to get rid of the guest account and here's why. If you have a rooted phone which most cheaters do bc the hacks run more smooth on it. And when a guest account gets banned all the cheaters have to do is change the imei of there phone and boom they can make a new guest account. But if you cant do that for Facebook or any other sign in method so get rid of guest account and cheaters wont be as common

#

@vagrant prairie

vagrant prairie
#

@zealous turret It is already implemented. You can't play with any person who has a low rank below 30. Like for example you are in diamond and you want to push so you ask your hypothetical hacker friend to join with you which is on bronze tier. But Pubg Mobile has already updated their system and I quite frankly liked this. You can't play with him unless he is in same league as you or at level 30.

zealous turret
#

than I guess the cheaters keep buying phones lmao

vagrant prairie
zealous turret
#

Imagine cheating in a mobile game lol

steady otter
#

Sir i have a problem my camera is auto rotate to 180° any 1 give me solution plz

zealous turret
#

nice bunny suit

#

and Aug skin

vagrant prairie
#

@steady otter It is a known bug. The character automatically turns 90°/180°. Pubg Mobile staff will be fixing it in further updates I guess. It is a reported bug from season 6.

steady otter
#

I am to disappointe ...

vagrant prairie
#

Unfortunately there isn't any solution to it as of now. Just get used to it. I got killed a lot of times because the ads gets switched in the middle. But just so that you know, you aren't alone. Many others are facing same glitch. ¯_(ツ)_/¯

zealous turret
#

perfect example

steady otter
#

This is not a solution aprox 10 % of the people who play pubg got this type of glitch buy 90% of the people take the advantage of this bug and kill us

zealous turret
#

cheater right there

night cloak
#

@vagrant prairie Can you translate the text into Russian?

#

But I did not understand

flint garnet
#

@night cloak Have you tried using Google Translate?

zealous turret
#

can I become mod for pubg

#

I'll ban all the hackers lmao

steady otter
#

Such aa fullish game is it to many bugs,lags,glitchies etc.. and no 1 can help...

zealous turret
#

Maybe its ur phone? @steady otter

#

I rarely encounter bugs bro

steady otter
#

U saing about my phone

#

Bro i have one plus 6t ok

zealous turret
#

What phone is that

#

Samsung?

steady otter
#

Search on google

#

U got every thing about my phone

#

Is a one plus company

#

U got it or not

vagrant prairie
#

@night cloak I'm sorry mate. I don't think I can translate that to Russian. Just try to google translate it. Or maybe there might be a Russian support person here on the server. Not sure.

steady otter
#

Pubg have to big server.. and to big demanding game but the people of it is to lasy no. Enginear work on it it will take 60 days and more to fix it such a fullish people of pubg are there who do not work propely such a eillitrate enginear using buy pubg who don not know how to fix thia bug...

spring flame
#

It took me a complete one minute to comprehend your message.

vagrant prairie
#

You can't expect anything out of a FREE TO PLAY game. I'm pretty sure the cs engineers out there in Pubgm aren't illiterate if they can create a game like this.

fleet relic
#

@spring flame lol

steady otter
#

There is a coding who fix this bug i am also a enginear but no one can work on it

fleet relic
#

This game will die soon

supple wasp
#

@steady otter bro you need to calm down
If you face any problem report ingame here you can only get solution as much as possible but the work handled here are not employees of tencent

fleet relic
#

if they dont fix it

zealous turret
#

It's not going to die 😂😂

spring flame
#

No more conversations here.

supple wasp
#

@steady otter lol from which university you passed on for engineering with so much communication error

fleet relic
#

Yeah dont talk here

steady otter
#

The title of this chat is (pubg support) remove it and write down pubg lasy workers😂

spring flame
#

No more verbal warns will be issued, @steady otter & @supple wasp.

supple wasp
#

@spring flame what are you serious
I am not having communication here
read first

steady otter
#

Ya i have comminication error but i have knowlage (knowlage is power)

haughty cypress
#

Sad reasoning

fast fractal
#

Hacker

storm flumeBOT
#

Hello, @fast fractal!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

fast fractal
#

Ban him and his 3 friends there hackers

#

Just kill me and my squad

#

His ign is Cheongwong1

spring flame
#

We do not possess the power to ban users in game, @fast fractal. Please read the message sent by @storm flume.

fast fractal
#

He won the match OMG these hackers!

#

Now he's playing another one

#

It's a crew of hackers

#

There in the same crew

spring flame
#

Please do not send messages related to this, @fast fractal.

fast fractal
#

Ok @spring flame

#

@spring flame where should I go?

spring flame
#

If you want to converse move to #chat, @fast fractal.

fast fractal
#

Ok

night cloak
#

@spring flame what is the mail id for submitting screenshots of hackers? Any guidance? Dont make a frustrated user run about banging heads from pole to posts

spring flame
#

There is no E-mail support for PUBG Mobile as of now, @night cloak. Please report them using in game customer support and attach the images/videos you have.

vagrant prairie
#

@night cloak Usually I suggest the user to report the hacker on their profile. Upload a video evidence on YT if they have some and tag Pubgm on Twitter and reddit with the same evidence. But I guess what circumference username said works too. Also, there are a lot of hackers and technically Pubg can't ban them all at once.

dapper plover
#

@agile vector hi

split wadi
#

My report not fix :until now

steady otter
#

U dont stop hacker u dont fix bug u dont work on it aking to much time its to bad and totely disappointed..

split wadi
#

😿

night cloak
#

@vagrant prairie reporting a hacker after a game does nothing!! They happily keep exploiting the loopholes. I did tweet to pubgm with the evidence. No acknowledgement received. Not even an automated one. I agree there are lots of hackers and technically it isnt possible to ban them.. So fix the damn system!!!!

lean crescent
#

💨 It isn't complaint box the channel name clearly states #questions @steady otter

steady otter
#

So telly me what is the mean of (pubg-support) @lean crescent

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

silver grail
tidal mist
#

@night cloak You are on Android playing a free game.There is NO way hackers can be avoided..BUT actions are taken and #news has solid proof about that.You need to be patient for system detection.

night cloak
#

@lean crescent what is it exactly then?

silver grail
#

Be careful with him guys he's a cheating!!!

next shoal
#

@silver grail please report it ingame.

tidal mist
#

@steady otter @night cloak It's to help with ingame questions or user-end fixable client issues.

carmine pewter
#

Please help me pubgm you banned me for reason I recently purchased elite pass and dumped my whole salary to purchase UC and after playing some matches you banned me for no reason ban hackers not innocent people and you guys are not even replying texting you every hour since last week please help me 😭

steady otter
#

@lean crescent
Tell me thein what is the meaning of pung support

tidal mist
#

@carmine pewter They don't ban for no reason and we cannot help about it here.The only way is to use file claim button ingame.

lean crescent
#

@steady otter🐷 Read what someone wrote above

knotty sky
#

Frags thrown sometimes does a red blip but doesn't explode.

night cloak
#

@tidal mist are you kidding me? How is it free? If i pay for RP every season??

storm flumeBOT
#

Hello, @knotty sky!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

steady otter
#

@tidal mist
Ok then fix my camera rotation bug have u any kind of update

tidal mist
#

@night cloak No one forces you to buy RP and it doesn't give you any advantage.

#

@steady otter A temporary solution is upgrading to Android 8.0, although it's apparently fixed in next update.

silver grail
#

@next shoal I've done it but just want to remind other players

steady otter
#

@lean crescent
2 person tack and u interfare u have no menner

#

S

carmine pewter
#

@tidal mist bots are useless they don't have my answer I need to talk with someone 😞

lean crescent
#

😱 Manners xD

tidal mist
#

@carmine pewter It's Discord staff here,no one can help you here sadly.

night cloak
#

Stop saying its free then! Also dont act like dictators here @tidal mist you are just a moderator!

steady otter
#

@tidal mist
It will take60 and above days

lean crescent
#

Go to #chat for chatting🍉

steady otter
#

@lean crescent
You understand na 😂

vagrant onyx
#

@lean crescent i agree

silver grail
#

i tell u for u all in this discord "No One Can Kill 25+ in 1 Match!!!" bcoz this game have many hacker!

carmine pewter
#

Jaks

tidal mist
#

@night cloak The game is FREE and complaining here about hackers is going to do nothing except increasing our work.There are bound to be hackers but the anti cheat gets updated and they get banned at regular intervals.End of the story.

night cloak
#

@tidal mist Guys like you who should be helping here are just being mean to people. Pity your life

steady otter
#

@tidal mist
I all ready got 8.0 android version

carmine pewter
#

Then how to get help

#

😭

vagrant onyx
#

@carmine pewter help with what ?

tidal mist
#

@steady otter What's your device?

steady otter
#

One plus 6t

tidal mist
#

@carmine pewter It's not possible here we cannot lift bans.Only the ingame CS can.

carmine pewter
#

@vagrant onyx my id got banned for no reason

neat ocean
#

He my game is lagging i am at 24 ping and game repeats action of last 2 or 1 sec

night cloak
#

@tidal mistlol how is it increasing your work? What work? Being mean and coming up with idiotic replies and saying we are unable to help you in all the rude ways possible

#

😂 😂 😂

vagrant onyx
#

@carmine pewter you was in match than got banned ?
or you open a game than got banned ?

night cloak
#

@tidal mist you have a sad life

neat ocean
#

Ehen i run it keeps coming back and runs again even my ping is low

night cloak
#

😂

tidal mist
#

@night cloak As you wish lol,It's the hard truth that no one can do anything about it here so stop whining.

carmine pewter
#

@tidal mist thanks for your help and support 😞

tidal mist
#

We aren't Tencent employees.We just moderate the discord.

night cloak
#

What are you even here for then @tidal mist barking at the top of your lungs then?

tidal mist
#

No discussions ahead.

night cloak
#

😂

steady otter
#

No 1 and hep us leave it

night cloak
#

Is there a direct way or email to contact pubg customer service?

carmine pewter
#

@vagrant onyx opened the game and got banned

neat ocean
#

Lol

tidal mist
#

@night cloak Only the ingame customer support.

vagrant onyx
#

@night cloak i don’t think so

steady otter
#

No.1 can reply on that @tidal mist

tidal mist
#

I know,but that's the only way.

#

😓

night cloak
#

@tidal mist it’s all auto-reply

vagrant onyx
#

Yes

steady otter
#

Leave it bro @tidal mist
Such a fullish pubg support are.... in this pubg support

#

Leave it

#

Enjoy

carmine pewter
#

@vagrant onyx what to do now please help me

vagrant onyx
#

@carmine pewter legit way is to go in the banned message and there is file climb button press it

#

and wait for reply

next shoal
#

@eager trench please do not make comments like that about our staff. We don’t have high egos. We just uphold standards, and do our best to help people.

tidal mist
#

Why do you think it's ego problems? @eager trench I'm simply saying that we cannot help about hackers here so flooding the channel with complaints is going to do nothing.

#

@steady otter Are you using Android 8 Generic or a custom ROM?

midnight raptor
#

Hi sir

#

When the 0.13 update is coming

lean crescent
#

Keep an eye on #news it will be announced when the staff gets information about it! @midnight raptor

tardy grove
#

@night cloak you dont have a life, go get one, dont talk like a 13y

carmine pewter
#

They are replying from last 3 days

lean crescent
#

Be patient is all you can do until u get a reply is all we van say @carmine pewter

carmine pewter
#

It always shows typing

midnight raptor
#

@lean crescent but when it will. Come on globle

lean crescent
#

@midnight raptor I said it would be announced in #news when the update would be arriving bud

midnight raptor
#

Sir but in whith match

#

Wich month

tardy grove
#

Maybe next month @midnight raptor

#

The correct spelling is which btw

midnight raptor
#

After 15 June or before 15 june

steady otter
#

@tidal mist
Generic bro i have one plus 6t which have 8 gb ram and in india rs its prise is 40000 rs bro

midnight raptor
#

@tardy grove After 15 June or before 15 june

#

Any one can help me

tidal mist
#

@steady otterIt shouldn't happen on a OnePlus 6T

#

Well just wait for 0.13 then..

#

@midnight raptor we have no idea yet

midnight raptor
#

Is 0.13 update will be in play store or in game update

steady otter
#

Yar pubg valo ki jab starting the na tab bhan chod bohot theak tha ab sala apni bukvas marta rehata ha bhan chod sala itni in ki okat ne hogi jitna k ya phone ha

#

Ok now translate it in english if u dont understand this language ..

#

Such a bhan chod or ma chod ha sala pubg vala

tidal mist
#

@midnight raptor Playstore

next shoal
#

@lean crescent would you care to explain?

lean crescent
#

Oh xD DeadMan is abusing in hindi I meant so if you have a Indian mod u can verify that if u don't know hindi

#

@next shoal ⬆

next shoal
#

@lean crescent ahh. In the future, please use #discord to report users.

lean crescent
#

👌

next shoal
#

Thanks, m8

midnight raptor
#

Hi @next shoal when the 0.13 update is coming on play store

lean crescent
#

The answer won't change if you ask someone else!

next shoal
#

@midnight raptor we don’t have any information on that at this time. Please watch the news channels as it will tell you there.

midnight raptor
#

@lean crescent I have some existing about 0.13 update so I asking you or I don't Kare about you get lost you bkl

lean crescent
#

😂 pubgmOhh

midnight raptor
#

💩 @lean crescent

lean crescent
#

#chat For chatting!

midnight raptor
#

Ok

#

Bklca

#

Where the flare gun found flare flare

maiden field
#

I want To unlink my Pubg Account from Facebook cause Facebook blocked my Account Plz Help

lean crescent
#

@maiden field I don't think it is possible

maiden field
#

I Have Two legendary Suits in my Account😭

#

Any Other way to unlink From Game Center

#

I also Linked my game With Game Center any Way to Unlink cuz I want to Switch My Game in Android

night cloak
#

@maiden field no there is not anyway to unlink the account

maiden field
#

How I Can Play With This Account on Android

#

I don’t want to lose my Progress

night cloak
#

You can open a new account on Android.

#

Through Facebook @maiden field

maiden field
#

My FB Account Blocked by Facebook I don’t know why

night cloak
#

You've linked facebook aswell, as seen in the screenshot. Use the facebook account to login on Android.

maiden field
#

And they are not unblocking me

night cloak
#

In that case you have to contact Facebook support

#

Their Facebook is blocked, as stated above.

#

Hmm, Then there's no way

#

Except contacting facebook.

hazy pumice
#

Do you have a twitter account

maiden field
#

I Contacted but no replay comes

hazy pumice
#

@maiden field

maiden field
#

Yes I have

hazy pumice
#

You can link that to you pubg account

night cloak
#

They cannot

maiden field
#

No You Can Link Only 2 Social Sites

night cloak
#

@hazy pumice You can link 2 sites only

#

Don't reply without reading context please, @hazy pumice.

#

@maiden field If you cannot Make Facebook to unblock you, you've to open a new account on Android m as there's no other way.

maiden field
#

Pubg Also Need To Give Option of Unlink but it’s Just A game filled With bugs

night cloak
#

Unlink option shouldn't be there to discourage people from selling/trading accounts which violates terms of both the social media and game.

maiden field
#

But A linking Code Can Be Used To Transfer Game To Emulator

haughty cypress
#

I wonder if that benefit justifies its disadvantages 🤔

maiden field
#

I Want to Switch To Emulator but I Can’t

night cloak
#

Nope. Emulator has option to use Facebook. Or any android login method.

maiden field
#

But FB Blocked me and Now I Have Only Access To Game Center and Emulator doesn’t support Game Center

night cloak
#

That's bad luck for you.

maiden field
#

😭Pubg Also Need To Support for Account Problems Cuz Facebook Authority is 😠

#

Mad

night cloak
#

May I know what is the method you're using to contact Facebook?

maiden field
night cloak
#

@maiden field So your problem is just the code?

maiden field
#

Yes

#

They Are Not Sending me Code

night cloak
#

And you're not receiving it on both your cellular number and email?

maiden field
#

Yes

night cloak
#

You should get a reply within a week. If you don't fill the form again and wait for them. @maiden field

maiden field
#

Ok I m waiting

vagrant onyx
#

@maiden field i remember this happen to me
facebook asked for money to unblock account
like over 300$
i don’t remember
its was back in years ago

maiden field
#

But I filled 5 or 6 time

vagrant onyx
#

i refuse
Than till this day the account still blocked

maiden field
#

🤣

night cloak
#

Facebook shouldn't really ask for money, that's ransom. Maybe you had a payment due in ad service.