#questions

1 messages · Page 474 of 1

spring dock
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@spare skiff do u have his ID?

mint hinge
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50% hacker

night cloak
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@spare skiff Well, no one on this server has the power to lift your ban. Your only recourse is to file a claim, unfortunately. All we can do is try to help you figure out what caused you to get banned, so you can avoid doing the same thing in the future.

spring dock
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Play FPP

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No hacker

mint hinge
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meybe

spare skiff
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no i dont have

spring dock
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Tell him to make new ID @spare skiff

mint hinge
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If.. Again I'm phase hacker

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uninstall pubg... And installed coc

storm flumeBOT
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Please avoid going off-topic. You can have unrelated conversations in #chat.

mint hinge
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this is the game (coc) no one can hack

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Continue 3days...we phase hacker

spring dock
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Will 17 be plus after the glitch fix? @night cloak

split compass
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@night cloak okay thanks

night cloak
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@split compass May I know the name of the achievement?

spring dock
mint hinge
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@night cloak

night cloak
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@spring dock I'm not sure.

spring dock
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Ok

night cloak
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@mint hinge Yes?

mint hinge
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change the name

night cloak
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To?

mint hinge
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pubg to hackg

night cloak
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We're only discord staff. For any suggestion, contact with game support, in game. @mint hinge

split compass
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@night cloak it's legendary find IV

mint hinge
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Some hacker in ace

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50 ke ratio

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*kd

night cloak
split compass
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@mint hinge stop complaining they released a patch today and hackers have been banned

mint hinge
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After few time ago.. I'm phase a hacker

night cloak
split compass
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Yep exactly that one!

night cloak
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Few days ago, someone reported the same issue regarding this scarfs. Seems to be a visual bug.

@split compass Thanks for the report tho.

split compass
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It isn't a bug for me though they took it back while reverting :(

night cloak
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can I drop my helmet, backback and vest after there is only one player left?

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or should I never have them in the first place

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@split compass They are looking into your issue and will update you later.

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@night cloak Not equip*

split compass
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@night cloak it's been more than a month

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And people who didn't even buy royal pass legitimately got their 600UC

night cloak
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@split compass Almost two months.

split compass
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Yep if i mail support again all they say is contact in game support and if i contact in game support all I get is same bot generated texts and conversation gets closed without an answer :)

night cloak
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Yes, you'll get random stuff until they come to a final verdict. Which can take up to a year.

split compass
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Year?🙄

night cloak
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Random guess.

split compass
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The funny thing is people claimed after me got that 600UC back And it wasn't a legitimate purchase as well :3

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This made me upset lol

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After a week of trying and providing screenshots i got that mail but people simply said they lost elite royal pass in game and got 600UC for free

spare skiff
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i didnt have his id @night cloak

night cloak
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@spare skiff Didn't ask that.

spare skiff
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but plz help

night cloak
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@spare skiff Tell them to file claim. If they get reply within 3 day days, it's good. Otherwise tell them to open a new account.

spare skiff
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how to open a file claim

night cloak
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@spare skiff When they open the game, there will be an option says file claim.

spare skiff
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no he is banned from this server

brisk knot
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@night cloak listen sir

night cloak
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you again

brisk knot
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Someone told me that your data tier not going and save on TENCENT SERVER *that's why you are facing tier glitch. *

But they also said to me if someone report you maybe your tier is fixed

night cloak
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@spare skiff Please go to #discord for this issue.

brisk knot
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Is that true?

night cloak
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@brisk knot I have no idea.

brisk knot
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@lime juniper is that true that my Data is not saving on server? That's why I'm facing +0
Instead of real time?

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Just want to know.

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Else I will report myself

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Through team mates

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@night cloak is there is any problem? If my team mates report me? Every match? I mean no ban 10 years?

night cloak
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@brisk knot If you get tons of report, the team will then investigate your account. That's it.

brisk knot
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@night cloak oh that's nice.. .
I will report myself then I tell me friend to add that reason "I want to help my friend he is facing tier glitch? "

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Does it works?

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Any mod there?

dim crag
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You can report issues in game with the report button.

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No need for others to report you, which is aimed at finding cheaters

brisk knot
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@dim crag it does not work that's why I'm saying. To try different things

night cloak
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@brisk knot No idea, mass false report might result in a ban for your teammates too. But you're welcome to try if you can take risk.

brisk knot
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@night cloak who cares random team mates?

My 1 friend told me : the he also faced the tier glitch same as me I don't play for 2 season he was not playing for 1 season he said keep continue play my problem is fixed after 1 month

Bcoz being afk for long time TENCENT thought that you are not playing again thats why they remove your tier data from their server.

If that true it's giving me satisfaction. I will wait for the next season

One more thing changing VPN like India to South Korea and open crates it's legal or not? Does it effect our account?

remote socket
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@brisk knot yes changin vpn is legal nothing wrong

brisk knot
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@remote socket Alright. (:

night cloak
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Good luck owo

remote socket
brisk knot
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@night cloak you girl?

night cloak
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Can you please fix the stuck notification for Assignable roles.

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You have to type a message then delete it and it'll clear it.

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It's a loop that get stucks

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@brisk knot Gender doesn't matter.

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@night cloak Just leave the server and rejoin.

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Here's the invite:

storm flumeBOT
night cloak
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I don't have link

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Ty.

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Hmm

brisk knot
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@night cloak That's why it's harder to understanding you don't mind (: but respect to all (:

night cloak
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Still stuck 🤔

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@night cloak You can simply mute the channel, as it's useless after assigning roles.

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I tried that earlier and it still happens. I'm telling you if you type a message and erase it. Itll fix it. It happened to my own server

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Can you get someone to do that later when they get q chance

brisk knot
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@night cloak how can I add new friend from discord?

polar turtle
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@brisk knot click on avatar later user settings and profile and invite

brisk knot
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No I mean for pubg @polar turtle

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Any chat?

polar turtle
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You need nickname and number

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For me is LaylaTow#6684

brisk knot
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I mean here..
Only chat to add friend..

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On pubg mobile

polar turtle
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Oh you need to ask for ID or nickname

night cloak
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@night cloak It's a big server, 1 message and there will be huge traffic. Just report in #discord and see if an admin can help you or not.

polar turtle
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What is auto clicker? 👀

brisk knot
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@night cloak don't mind I have crush on you

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Just kidding 😂😂😂

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@neon patio sir can you fix my problem?

polar inlet
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@polar turtle a program that automatically presses a button for you.

night cloak
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I thought I was ind sicorf support my bad

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Clicked wrong place.

slate idol
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I need urgent help

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Someone hacked my account last night. I need to know how I can make my account more secure. I currently login using my twitter account.

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Hello?!

drowsy light
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@night cloak @night cloak @night cloak

night cloak
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@drowsy light Aloha! How can I help you?

drowsy light
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Yes

night cloak
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@slate idol Just enable the 2 step verification. It's the best security :p

drowsy light
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@night cloak Yes

night cloak
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@drowsy light Can you tell me what is your concern?

drowsy light
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@night cloak Ok

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@night cloak Hello

frank charm
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hackers destroyed ME server and no actions being taken from the game

storm flumeBOT
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Hello, @frank charm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

frank charm
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i added one of them just so i can spectate them and they been playing for weeks now with full hacks and no bans

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just have a look at this teams with all players full of hacks

slate idol
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Maybe a dumb question but,Where do i enable to step verification?

night cloak
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Look, playing with cheaters will result in a ban too. Be very careful about it.

frank charm
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not playing with them ffs

undone creek
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Can someone answer me if they will ever come up with a solution to fix the global top titles?As of right now these players are taking advantage of the system and gaining fake wins... Is it even being looked on??

frank charm
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spectate them

night cloak
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@slate idol You can enable it in your social media account. Just go to settings > security. It should be there.

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@undone creek It has been reported.

covert haven
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Building dont load every game and take 1 minute every time please help

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Really sick of this

slate idol
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Someone played match on my account last night that I know for a fact I didn't play. I'm terrified of getting banned now if they used hacks. I've got lot of hard work on my account.

frank charm
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how i can post a link to the hackers video?

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i recorded a game for them just to try to get PUBG wake up

night cloak
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@covert haven That's render issue. I recommend you to repair the game from login screen. Make sure fo select the third (initialisation) option.

storm flumeBOT
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Hello, @frank charm!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

covert haven
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Okay will try thanks @night cloak

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Overall game is really going fine and good but just the buildings

night cloak
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@slate idol Ouch, creepy! I hope after adding the two step verification, it should solve the issue.

drowsy light
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Hello

charred nexus
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Why did they remove the tier protection it made the game so good

polar inlet
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Because it was a 3 day event

lean umbra
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How do i send video of cheater to say that pubg m is just earning money .....cause its been from season 5 to this season nothing changed game got bad optimization and full of cheayers today after i tried to push ace from crown ...but 4 match i faced cheaters at start and they were just flying car around and killing whole server @night cloak

storm flumeBOT
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Hello, @lean umbra!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

night cloak
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This might be helpful, @lean umbra.

lean umbra
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@storm flume oh really i thought that button just for show @night cloak

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@storm flume @night cloak that guy is at conquer and you think he was not reported by other players too ? That guy is not ban after playing 155 match with cheating and still cheating.....(though i have already used that just for show report button) hope it works after that players gets rank over conquer -_-

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Maybe legend rank -_- for cheat and not ban ....congo

blissful leaf
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Noice atmosphere even though it was a bug that i have reported 😂

night cloak
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where is the problem here ?

storm flumeBOT
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Hello, @night cloak!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

night cloak
scenic laurel
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My ping is at an abnormal amount and fluctuates frequently.This problem is only occurring when i go into a match of PubgMobile,I can run a 1080p video on Youtube with no errors but in Pubg it lags very severely causing me multiple deaths in gunfights that I should’ve won nut couldn’t because either bullets wouldn’t register or i would rubber band too often.

mortal patrol
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Guys everyone has a connection problem

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Be patient

night cloak
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What is wrong with devs?
Can't even complete a match because hacker kills us :(

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We're getting hackers in 6 matches out of 10

tidal narwhal
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My connecrion is fine

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I can even play roblox

devout solstice
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pls, pls god, fix this **** in School

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plllsssss

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and make another server, for arabs, 90% of them are cheaters

sullen hull
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@lime juniper I need some help can we talk in dm if it is possible I am sending you request if it's is possible then

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Can you send me request? I can't send you request @lime juniper

tidal narwhal
dim crag
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Sadly advice here is to send video evidence to support ... I have sent Tencent multiple youtuber accounts who even stream hacked versions LIVE !!!! .... 10c support does absolutely not care

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They do absolutely nothing.

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Reported multiple times

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He is still playing, live with hacks, with his buddies

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Making money from youtube

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All tools in the description etc to thousands of subscribers and millions of views

polar inlet
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@dim crag 1. He is using a different version of the game (he did not update it)
2. He is looping the video
3. That recording is old and he might've already been banned.
4. The download links in the description are full of trojan and will infect your device once u download it.

regal hamlet
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Please full of hackers in duo Asia

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Ima pushing conqueror spending alot of time but these hackers ruin my pts and time

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I'm fed up pubgm go check the leader board and see the kdr of top 100

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Just increase your anticheat or give us more tier protection like 2 per day

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Until u fix the anticheat

onyx tangle
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@chilly mirage buraya yazar mısın ingilizce olarak

dim crag
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My point remains .... I have watched such players L I V E ... or on posted videos on youtube, reported and copied to customerservice@ ........ reply= report in game

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When TenCent fails to act on the people with thousands upon thousands of views, all they get is small fries

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What are they doing letting this continue???

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Because there are new videos, new live streams, every day

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My take is, get the worst offenders, promoters, sellers first

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But 10c refuses to do it

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They don’t even forward internally, they simply close the ticket.

regal hamlet
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Lol alot of hackers

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I agree

cosmic gazelle
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Anyone here to help?

merry sandal
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Please state the issue, @cosmic gazelle.

vale lantern
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HELLO, As mentioned on premium crates I will get one legendary items if I will open 10 crates but I was opened around 12 crates but got nothing except silver fragment. IS THERE ANY SOLUTIONS FOR THIS?
5122694708

cosmic gazelle
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@merry sandal I can't see the Prime membership option nor I can see the option in shop where we can purchase items from BP, I've even subscribed to Prime membership.. it's been 2 days..what to do? I've even repaired my game thrice..(and will I get my Daily UC since I didn't collect it from 2 days as there's no option)

polar inlet
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@dim crag is your point that there is "pubgm hackers" on youtube, using looped videos, using wrong version, promoting fake cheats? If u encounter cheaters in-game, report them. If u encounter cheats livestreaming on platforms that tencent has no controll over, let them be :D u cannot do anything about it, so don't waste your time.

viscid otter
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Guys how do i report someone that abused a glitch to cheat with a video proof?

polar inlet
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Go to their profile and report it... not much else you can do @viscid otter

viscid otter
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An admin here said send a ticket with proof and i dont how to do that

exotic flint
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Contact CS. @viscid otter

viscid otter
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How

marsh yarrow
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ineed help

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i keep getting stuck at loading screen before match starts which is really troubling if i play at sanhok.. my ms is good 10ms and FPP is at 100(im using ROG phone) so an suggestions

harsh oasis
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help please im experiencing high letancy for 3days now. I tried to Connect to the other wifi connection that has 30mbps but still all server has 200+ ms and my friend's pubgm has 17ms tho we are in the same wifi.
Device: Xiaomi Mi9

haughty cypress
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sad

versed grail
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Hi. Pubg frames drop bad aiming unplay able on s1pe exynos version how to fix it i tried all normal things without any good results

pale falcon
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Please see #news, @viscid otter. You may also report them using the report feature. You aren’t required to send any kind of evidence.

polar inlet
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@night cloak working on more outfits. What a dumb question.

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Jokes aside, it truly is.

knotty canopy
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Somebody could help me? I can not click anything at times on the emulator

gaunt orbit
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Unfortunately this page is for support of your device to play PUBG. It does not provide support for hackers/cheaters. I have tried to point out hackers...reported in game, player ID # and video but it is impossible to do all three.

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@knotty canopy go to the tencent gaming buddy discord page. They can help you

knotty canopy
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Oh ok.

gaunt orbit
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Oops, I cannot post a link 😦

cosmic gazelle
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@merry sandal you asked for my issue and went to sleep or what

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😑

night cloak
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You replied after 1 hr so probably yeah

junior arch
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Hacker spotted

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I just got kills by a hacker

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Will send as in a minute

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I don't know wtf u guys r doinh

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Posted u removed hackers and we r getting mild by hackers in platinum tier

ocean siren
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Who can join my new clan

night cloak
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This channel is for game related questions, @ocean siren.

Kindly fill out your #clans with standard format given in pinned message.

echo glen
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Bhaiya koi lag ka kuch karo

storm flumeBOT
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Please do not use any other language aside from English in this channel, @echo glen. Refer to #482111832669159445 for language channels.

night cloak
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Spectating glitch

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The player doesnot move

nocturne crag
#

Hello PUBG Support, now I want to talk about a simple clothing problem. When I wear the High School Shoes (Female), and the Bruiser's Pants, the socks from the High School Shoes do not show up, and it's bugging me. Could you fix it sooner or later?

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I tried the in-game support but none of the options helped, then they just asked for a rating 1-5 smhhhhhh

small ferry
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My character automatically turn 180 degree east

raven wadi
vagrant onyx
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idk dude

supple gulch
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If I change my Twitter handle would it reset my data?

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Ive linked my account with Twitter

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@haughty sleet

midnight lantern
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You need that emote @languid viper

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@languid viper ask your partner

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Mee too I don't have that emote @languid viper

wispy fern
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I don't think we need emotes for that. I think if both partners have female character then finger style emote shows

finite dragon
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Helppp

wispy fern
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Me and my partner have both female character and got finger emote. My friend with his partner with both male avatar have another emote

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I don't know emotes for combinations other than these above

safe mica
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is there anyway that pubg mobile emulator will be verified by discord so it will show the game info lol?

wispy fern
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@languid viper wait. It may take time

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Thanks dude. I wanted to change emote and came up with these observation pubgchickendinner

mossy slate
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It's like the lag is up

rotund marlin
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I need help my eyesight will not work in tpp

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h e l p pls

unborn mantle
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@rotund marlindoes it happend in every match?

next dagger
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@rotund marlin do you have your 3rd person camera sensitivity set to 0?

rotund marlin
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It was at 15, thanks @next dagger loading

next dagger
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I had the same issue before so I figured that was the problem lol

tulip epoch
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hello. support in game say me they will check my account manually. and 3 weeks no news. who can say me?

tawdry thunder
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Sad to say PUBG mobile enviroment starting to be a full of clown chinese. cheaters evrywhere!

lethal viper
stable ether
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That crate opening achievement has freezed for me

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Its stuck on 10

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I might have opened more than30 crates with no legendary but still it doesn't count

storm flumeBOT
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Hello, @lethal viper!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

night cloak
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It might take more time. You just gotta wait for now, @tulip epoch.

stable ether
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What about my issue

lethal viper
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@storm flume but my account got banned for no reason. Any devloper here?

night cloak
storm flumeBOT
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Please refer to FAQ 2.9 in #481198147478224896 for further information, @lethal viper. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

limpid prism
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So how does pubg make sure that cheaters who are banned stay banned? It seems their account is banned I get it. But what prevents them from making another account?

stable ether
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@night cloak
Yes jinxed achievement
Do we need to open crates with uc only or coupons are allowed?

night cloak
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I think you will need to open crates with UC. But it is also possible that the achievement is bugged.

stable ether
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I opened crates with coupons only

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And earlier it got counted

night cloak
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They just ban an account through which they are caught cheating. If they creates another account and it has some suspicious activities it will get banned too, @limpid prism.

limpid prism
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That's what I thought. Can they create another account and link it to the same social media account? Or does it ban their social media login?

night cloak
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Hmm ,that's a tricky question. I am not sure about it but I think they can just ban their game accounts because there are many social media options and they will need to contact those social media's to prevent them from logging in to the game. So overall I guess , if you try to login from that social media then you can login but you will just see that "your account has been banned for ..... period".

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The heck

split wadi
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How i know if my bug report is already fix?

night cloak
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I exited (that a word?) from a vehicle

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And I got "heavily injured"

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Great

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I died

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What a great game

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By seeing it in game. If you can still experience that bug it means it is not fixed, @split wadi.

split wadi
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Oh ok

night cloak
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That happens if you try to get out from high speed vehicle, @night cloak.

fickle ibex
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A youtuber was recommending to get this skin via VPN

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But he didn't get it because he didn't want to, I wanna get it but if I were to get it and disconnect from the VPN, can I still use it?

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Because some items stop working without VPN

limpid prism
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@night cloak ah. I figured pubg would just see that a gamer is linking his account to a social media account that was linked to a hacker. And automatically ban the new account as well. Of course if that burns Facebook then he can still use Twitter etc. And he can just keep playing as guest. But I was hoping it would work like that.

night cloak
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Oh understandable.

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I think you will have to stay connected to VPN to get it @fickle ibex.

tidal mist
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@fickle ibex You can get it through VPN it works.

lethal viper
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@storm flume @storm flume

night cloak
#

Please refer to the FAQ section stated by machete 2.0, @lethal viper.

fickle ibex
#

@tidal mist can I still use the M16 skin when I disconnect?

night cloak
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Yes.

stark oriole
#

A'ight wtf is happening to the Asia server?

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Ping is 140 but the lag is ridiculous.

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Won't even pick up guns.

limpid prism
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@stark oriole tbh, ever since the major update the NA has been feeling the same. I have a 3 yr old device so I think it's just my device struggling to keep up with processing all the information.

lime juniper
jovial wolf
#

Is it only me or i am getting stuck at loading screen when the match gets started and sometimes the game automatically crashes off and closes?

hollow karma
#

@jovial wolf i also experience that problem

jovial wolf
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its pain bruh

night cloak
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@lime juniper i need some help in regards of deleting my pubg Mobile acc can i do so because i linked wrong email with wrong account

lime juniper
#

If you live in Europe, you can delete the account, @night cloak. Otherwise, you can contact the customer service for further assistance.

jovial ridge
#

@lime junipercan u help me?

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Where is your india bonus chellenge?

lime juniper
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I am not sure.

tidal mist
#

@jovial ridge It's for India only..?

night cloak
#

@jovial ridge India bonus Challenge is a challenge introduced to many countries like India, Srilanka, Pakistan etc. It's a challenge where you complete with other players to get Bonus Points (BP) which can be used to redeem different items under the India Bonus shop. The shop resets every 2 weeks.

vagrant onyx
#

@fickle ibex dude to get the item first you need to bo connected to vpn after you buy it you can use it without vpn and its wont stop working even without vpn

jovial ridge
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@night cloakbut it's gone 2 days ago

night cloak
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No it's not.

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What's your country?

shrewd ether
#

Hiiiy

jovial ridge
#

I put some uc to play win some coins and now it's gone

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India bro

shrewd ether
#

Beta is filled of glitches

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Have u tried it?

night cloak
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Maybe they're updating the system @jovial ridge

shrewd ether
#

K

jovial ridge
#

I played so many bonus matches on Sunday

vagrant onyx
#

@jovial ridge how its gone

#

?

shrewd ether
#

@night cloak u r from?

night cloak
#

It's still there for me

jovial ridge
#

@vagrant onyxhow i know

night cloak
#

@shrewd ether Why do you want to know?

real hamlet
#

Anyone pubg

shrewd ether
#

Just

#

Asking

jovial ridge
#

@night cloakwhatt

shrewd ether
#

@jovial ridge Mee to from india

vagrant onyx
#

@jovial ridge are you playing account only you , or you and maybe your friend or brother

night cloak
#

Are you using a VPN? @jovial ridge

jovial ridge
#

@night cloaknope

shrewd ether
#

ッPIKACHUッ here's my ign send friend request 😄

sullen hull
#

@lime juniper Its reguarding custom room card and I need to tell whole thing so if possible to talk in dm for 15 min only

jovial ridge
#

@shrewd ethercan u see india bonus chellenge?

shrewd ether
#

@jovial ridge no

#

It's like coming and going

jovial ridge
#

@shrewd etherwas it gone before this week?

shrewd ether
#

No

night cloak
shrewd ether
#

@night cloak oh tq excellent work and thank u

stark oriole
#

@limpid prism true, but it's only happening for me for the past 2 hours.

#

Till then it works.

night cloak
#

please help

#

@night cloak Are you using a VPN / GFX Tool?

#

i need to change my chat

#

@night cloak Well, I sometimes sit in VK
I'm from Ukraine
Sometimes I can forget to turn off

#

i think they removed it

#

You have to turn off your VPN

#

@night cloak I use social network vkontakte

#

Are you russian?

#

@night cloak yeas

#

Okay, I'll translate. Wait for a minute

#

@night cloak what a mistake

#

I am opening a crate everyday. And I haven't got any legendary or above items yet. Then, why the number isn't increasing?

#

@night cloak Are you opening coupons?

#

Or using UC

#

@night cloakyes

#

It updates if you're opening the 120 UC crate only

#

Also it's known that the Jinxed Achievement is sort of bugged. So don't open crates for now, Open it once the developers fix it

#

@night cloak same problem with me

#

@night cloak no I don't think so. You can buy coupons using 120uc. And it's also counted

#

My number of crate opened is stuck on 29/30

#

I also opens 1 crate daily classic crate

#

The system is bugged

#

@night cloak Help

#

Who just deleted my translation?

#

no

polar turtle
#

@night cloak same problem it stuck on 61 even I’m opening with 120 UC

night cloak
#

@night cloak DM

cedar ravine
#

He is using aimbot

#

Guys report him

#

He is hacker@everyone

#

Rank PUSING with hacks is this good??

polar turtle
#

@night cloak just stop cheating

cedar ravine
#

Why pubg not ban HACKER

night cloak
#

@polar turtle lol

lapis meadow
#

@cedar ravine cuz they love them 😂 😂

#

Only hackers and cheaters purchased rp 100 in middle east

cedar ravine
#

Plz report guys

#

My rp currently in Asia is 67

polar turtle
#

@cedar ravine I’m only reporting cheaters I meet or with video evidence

cedar ravine
#

He is now in crown 2 in just 1night

#

Can I send video?

#

But where I can post clip?

night cloak
#

@cedar ravine You can report him and then paste the video link in the report description

#

which country gives us good stuff ??? vpn

cedar ravine
#

Where is report description?

#

Tell plz

lime juniper
#

I cannot do anything about custom room cards, @sullen hull.

fallen bolt
#

Error 402

night cloak
#

so anyone can use hack in room ?

fallen bolt
#

yes but can be reported too

#

and banned

gilded terrace
#

Y am I banned

#

Never used a hacker

#

Nor a gfx

haughty cypress
#

sad

eager trench
#

How to fix autoswipe to east glitch in pubgm

gilded terrace
#

This is game is literally bad

#

A utuber also got banned for nothing

haughty cypress
#

nice

eager trench
#

How to fix autoswipe to east glitch in pubgm

haughty cypress
#

you cant

brisk knot
#

Automatic 180/360° rotation? It's a bug?

eager trench
#

den wat should i do @haughty cypress

haughty cypress
#

nothing

eager trench
#

i m gonna commit die

night cloak
#

using auto tapper app in pubgm will ban ????????

eager trench
#

Obviously not

night cloak
#

Tell me about Auto Tapper app, @night cloak.

#

its an application which can automatically tap a single point of screen when enabled @night cloak

remote monolith
#

Pubgm got an update, do you guys know what they update?

acoustic berry
#

Is that 10 case=1 legendary event in premium case gonna keep stay forever or thats just for one time

sullen hull
#

@lime juniper not even for 10 min?

lime juniper
#

No, @sullen hull. It is pointless when I cannot do anything.

sullen hull
#

ok thanks

frank charm
#

why my ping on ME server shows 20ms in 1 game and 110 in another game?

#

are they doing cross server matching?

night cloak
#

It's a known issue, @frank charm. Hope it will be fixed soon.

warm kettle
#

@lime juniper Hello, I’m having a problem

#

Login problem, it says (System error occurred login failed), I tried everything nothing helped

#

My account is linked to Gamecenter and Facebook, my Facebook is locked and I’m trying to recover it

#

Please help me ASAP. Thanks. If you want more details tell me

night cloak
grizzled lark
#

Yes, @night cloak.

night cloak
#

I just want fps meter :(

warm kettle
#

Do I have to reinstall the game?

#

Guys I’m in a hurry please reply ASAP

vale meadow
#

another hacker

celest portal
#

If you wrongly select 1st one and then you can't select 2nd one..

#

Is this not bug?

#

😑😑

gilded terrace
#

Y am i banned I didn't even hacked @grizzled lark

warm kettle
#

@neon patio @lime juniper Please help me, I don’t have time

deep dawn
#

This crew 47 Aqua consists of blatant cheaters and they qualified for the Crew Challenge finals...
Me and my team also met them in classics yesterday and they were shooting at us through trees and walls. Pubg has done a good job banning the teams who have hackers but how are these guys still not banned? If they dont get banned my team and the other teams have to play against them in finals -.-

storm flumeBOT
#

Please refer to FAQ 2.9 in #481198147478224896 for further information, @gilded terrace. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.

lime juniper
#

Try to contact the customer service, @warm kettle. There is nothing we can do about it here.

warm kettle
#

I did

#

But my problem didn’t show up

storm flumeBOT
#

Hello, @glacial bramble!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

clever rapids
#

@glacial bramble i had an 87 kd when i was bronze

#

doesnt mean that i hack

#

unless he was shooting through walls and stuf

lost garnet
#

Why is tencent banning random people that aren't cheating???

glacial bramble
#

Looool im in crown V, and he's in Bronze V, how can he kill well experienced players? He killed my whole team easily and also he gave an headshot to that buggy driving guy

#

@clever rapids

acoustic berry
#

smurf

glacial bramble
#

@clever rapids checkout, he just played 3 matches

#

When i started playing pubg, i was getting only bot players, not crown players!

lost garnet
#

Can you get banned for using Oppo game exceloration? All it does is stop any notifications from other apps in game and reduses lag

glacial bramble
#

@lost garnet mail to them about that

lost garnet
#

@glacial bramble how?

glacial bramble
#

@lost garnet I don't know about it, i have oneplus 5t

#

@lost garnet in game help and support

#

Or u can send mail through play store

#

Tencent

lost garnet
#

Oh okay

tidal mist
#

@lost garnet No you won't be banned

pale falcon
#

I guess they are taking precautions, @lost garnet.

red spruce
#

Yall know if I loose my account when I connect it with the pubg Korean version?

pale falcon
#

You won’t be able to transfer any of your data over, @red spruce.

#

You’ll have to start all over again.

red spruce
#

Oh rip

#

But I won't loose any outfits when I connect to the global version back right?

tidal mist
#

@red spruce You can keep both apps at once using different accounts.

deft crow
#

@lime juniper How do I fix my freeze account?

#

@red spruce they will be two seperate accounts and not one hope you understood. Two different versions/ two different ID's

night cloak
#

@deft crow same problem

#

Crash issue

grand plover
#

Anyone facing high ping issue in beta version??

prime steeple
#

@grand plover Nope

grand plover
#

I donno watz wrong

vagrant onyx
#

@grand plover will its beta

#

So idk dude

grand plover
#

Hmm...

vagrant onyx
#

@grand plover i dont have Enough storage to download the beta version

grand plover
#

Now thats really bas xD

#

Bad**

lime juniper
#

Contact the customer service, @deft crow.

mint hinge
#

@lime juniper ..hacker again

#

continue 4 day hacker kill my full squad

#

it's not pubg..it's hackg

night cloak
#

@night cloak ranks are refreshed each week

#

@night cloak this screenshot I took after week refresh. My duo teammate got rank but i didn't.

#

I'm still in top 100 but no rank.

#

@night cloak are your sure your flag is of bangladesh? -_-

#

Yes, I'm sure about that.

#

@night cloak

tidal mist
#

@night cloak a bug probably

night cloak
#

u won the 24th match before refresh?@night cloak

#

@tidal mist yes, I think so. But what's the Solution now?

#

@night cloak yes...

tidal mist
#

No solution @night cloak

#

Wait for next week maybe

storm flumeBOT
#

Hello, @night cloak!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

night cloak
#

@storm flume I don't have permission to submit a report on #555492558428700682 . What should i do now?

mint hinge
#

again hacker

tidal mist
#

@night cloak see pinned messages

#

@mint hingereport them ingame

mint hinge
#

back to back

shrewd ether
#

So by when will the single touch glitch will be fixed @tidal mist?

night cloak
#

@tidal mist where is the pinned message?

glacial bramble
#

Pikapika

shrewd ether
#

Today my whole concentration was on keeping my gun loaded to 29/30 or 39/40

glacial bramble
#

lol

tidal mist
#

@shrewd ether We don't have any information yet

shrewd ether
#

😭

glacial bramble
#

@tidal mist hello

tidal mist
#

@night cloak Click 3 dots and top right corner

shrewd ether
#

That glitch killed me twice today

tidal mist
#

@glacial bramble Hey! This is for support only so what's your issue?

mint hinge
#

see that

glacial bramble
#

...

night cloak
#

@tidal mist thanks bro

mint hinge
#

full squad hacker

storm flumeBOT
#

Hello, @mint hinge!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

kindred jolt
#

In arcade war mode we can't report hackers , this feature can be and must be add in future

tender stratus
#

From yesterday out of 15 matches my team got killed 10 times with hackers.. I mean after all that what's the point of fair play.. It's frustrating.. Reported several times. And the most annoying part is they are active from couple of season. Not new id. They are hacking from past season.

graceful forum
#

@kindred jolt That's right

mint hinge
#

change name pubg to hackg...it's better the pubg

graceful forum
#

@mint hinge 😁😁

night cloak
#

@mint hinge @graceful forum share your thoughts in chat not here

mint hinge
#

we need support

kindred jolt
#

And you can add a topic for video evidence of hackers to prove hack more easily

night cloak
#

@kindred jolt hackers can be only reported via ingame method, nothing can be done here, its community based support , not official support

graceful forum
#

I well se that pubg ban so many Hacker yesterday but not all do something like this that if anyone try to do hack automatically detected and getting ban

kindred jolt
#

I'm sure they can solve that , other games already can @night cloak

mint hinge
#

see my screen shot

#

1000% hcaker

pale falcon
#

Please see #news regarding hackers, @graceful forum.

mint hinge
#

i quit pubg

pale falcon
#

They are being banned for violating the rules.

graceful forum
#

@pale falcon not all

viral thistle
#

Why when i put INVESTIGATE on picture i dont receive nothing after death?

graceful forum
#

If they ban one id then Cheater will make another id

pale falcon
#

Some still remain, @graceful forum.

kindred jolt
#

But if you are hacker you can create new account in 2 minutes and play like a boss , we need IP ban

pale falcon
#

We can’t do anything about it here, @graceful forum. I’d just report them using the report feature.

#

You as well, @kindred jolt. We can’t do anything about it.

graceful forum
#

@viral thistle you only get one time only

viral thistle
#

On day?

silk crow
#

Lol if pubgm ban 100- 100 hacker at one time then 10 year later also they cant remove hackers @pale falcon

night cloak
#

@viral thistle U can only receive investigate rewards once for each spot

pale falcon
#

Please take your discussions to #pubg-mobile, @graceful forum.

graceful forum
#

No one fixed @viral thistle

viral thistle
#

If i go one more time to investigate its useless.

#

?

pale falcon
#

You can only investigate once, @viral thistle.

graceful forum
#

@viral thistle yeah

viral thistle
#

Ok thx

mint hinge
#

uninstall

#

pubg

#

full hacker game not a days

#

now a days

pale falcon
#

Please don’t post anything here unless it’s related to receiving support, @mint hinge.

graceful forum
#

@mint hinge they are fixing its dude . just chill

pale falcon
#

You’ve been warned.

#

You’ll face consequences if you continue to spread false information.

graceful forum
#

Who me ?

shrewd ether
#

Nah

#

Atomic I think

green edge
night cloak
#

@lime juniper bro can i use European version of pubgm to delete my account

tidal mist
#

@night cloak no

graceful forum
#

Hey guys i have a video about a Glitch/bugs which one i explore on training camp .where i can share this video ?

storm flumeBOT
#

Hello, @graceful forum!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

tidal warren
#

If you live in EU, it does indeed give you an option to delete a PUBGM account cos of the GDPR. Not sure how you'd like to "use it" though. @night cloak

#

You can't just switch in-between versions.

night cloak
#

I am getting server disconnected issue since yesterday

#

Idk why

#

Can someone help me

livid blaze
#

@night cloak new bug.. dont worry will be fixed

spring flame
#

Please try repairing the client as a generic fix, @night cloak.

thorn grotto
#

Can anyone help me

night cloak
#

@spring flame?

wild vessel
#

@spring flame now how do you do that? I am having the same issues

tidal mist
#

@night cloak Switch connections back and forth between WiFi and 4G that should fix it,if not change your DNS to Google Public DNS or Cloudflare public.

thorn grotto
#

Facing a problem while logging in with my google account....it's saying "connect to Vietnamese version"

tidal mist
#

@thorn grotto Did you install the VN version?

thorn grotto
#

Never

#

And never connected to that version

tidal mist
#

Well you gotta do it now because somehow your account is bound to it

spring flame
#

Ne'ermind Arctic will guide you now.

tidal mist
#

You can contact customer support BUT not very high chances that it'll be resolved. @thorn grotto

night cloak
#

@spring flame how you do that

#

Is it a bug

#

?

spring flame
#

Repair?

Head over to the login screen and tap on the little gear icon on the right edge of the screen.

thorn grotto
#

Repair solution didn't work

night cloak
#

@spring flame does it work

tidal mist
#

@thorn grotto Download the VN version from Taptap

#

That's your only choice if you wanna play using your account.

spring flame
#

I said it is a generic fix, @night cloak. It is the first step.

night cloak
#

@spring flame ok will try for sure

thorn grotto
#

Infact my account is hacked

night cloak
#

@spring flame thanks anyway

tidal mist
#

@thorn grotto That implies your Facebook is hacked.

thorn grotto
#

Can't we get our PUBG account only??

pseudo storm
#

if the shift to the korean version using my original account,will i retain the items i currently have?

marsh tusk
#

@pseudo storm you will start from zero

pseudo storm
#

ahh

#

that's too bad

marsh tusk
#

different client / different games

#

we only sharing server with you

pseudo storm
#

makes sense

tidal mist
#

@thorn grotto nope

marsh tusk
#

not suitable to move if you already spent too much on global client

thorn grotto
#

Ok thanks for your help

marsh tusk
#

and guess what i found a way to fix the auto rotate bug to east 😃

#

after 1 month+ waiting for tencent

#

but i guess i am gonna keep it for myself

livid blaze
#

@marsh tusk i didnt face in 0.13 hope it will be fixed

#

Otherwise it time to say goodbye to pubg

marsh tusk
#

@livid blaze haha they said the same thing when they release the 0.125 patch

livid blaze
#

@marsh tusk ya but did u tried beta?

marsh tusk
#

@livid blaze 0.125 beta also worked fine without bug for me

#

the real patch is the issue

livid blaze
#

@marsh tusk 😣

marsh tusk
#

this bug attacking mostly 6.0 and below OS

storm flumeBOT
#

Please avoid going off-topic. You can have unrelated conversations in #chat.

marsh tusk
#

so im gonna give you a hint here

livid blaze
#

@storm flume we are not off topic idiot

#

@marsh tusk ya waiting for this last update.. already giving try to cod

marsh tusk
#

@livid blaze well pubgm working flawlessly for me now for the time being

#

we not gonna know whats gonna happen next patch

livid blaze
#

@marsh tusk whatever happens.. only i need is fix of this auto rotate bug

#

😆

marsh tusk
#

@livid blaze just upgrade to oreo/pie men

tidal mist
#

You can chat in dms too though

marsh tusk
#

the bug will be gone

#

well we are talking bout solution over here

tidal mist
#

And thanks for the temporary solution lol :)

marsh tusk
#

since you can;t provide the solution for us

#

i did the test for everyone btw

livid blaze
#

@marsh tusk ya thats the solution but only for pubg i cant risk my phone

marsh tusk
#

nougat gonna have some slight issue with the bug

pale falcon
marsh tusk
#

oreo/pie worked perfectly

haughty cypress
#

Aw yea oreos

marsh tusk
#

@pale falcon i am currently providing an info right? can you forward this to the dev

pale falcon
#

I don’t have any contact with the developers, @marsh tusk. I’m unable to forward anything.

haughty cypress
#

@marsh tusk they dont have direct contact with devs, contact devs through customer support

marsh tusk
#

also i tried few 6.0 os. all of them still having the same bug

haughty cypress
#

And yes, you'll probably get a bot and they would probably never read it

marsh tusk
#

well its a good to share some info

tidal mist
#

Could you not do your daily complaining all day while we have already said that we cannot solve that @haughty cypress

marsh tusk
#

i dont want to waste my time contacting the dev anymore

tidal mist
#

@marsh tusk Thanks it's appreciated.:).

#

Atleast we have a temporary solution

#

Although the glitch is apparently fixed in 0.13

marsh tusk
#

yup after 1 month of suffering 😃

tidal mist
#

Ok now no discussions

pale falcon
#

Please stop, @marsh tusk. You’ve been warned.

tidal mist
haughty cypress
#

Oof boi

marsh tusk
#

@pale falcon haha like i care bout warning. ooff. not gonna help this kind of community anymore btw

#

you can also ban me as well from discord if you want

#

you only lose a good contributor and i dont mind at all

#

you also can keep be a good bot here

#

ahahaha

pale falcon
#

Could you deal with the user above, @lime juniper? I’m sorry for mentioning you.

marsh tusk
#

@livid blaze haha goodbye 😃

night cloak
#

Last warning.

#

Better move.

stuck remnant
#

How do jump in game

night cloak
#

By using Jump button? Or if you are on emulator then you can ask in #emulator-support , @stuck remnant.

storm flumeBOT
#

Hello, @stuck remnant!

To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.

stuck remnant
#

You're very smart спасибо @night cloak

night cloak
#

How do I deal with “No response from server, please try again later”

tidal mist
#

@night cloak Change dns to Google/CFlare

#

You can also try switching connection to wifi from 4g or vice versa

night cloak
#

How do I change the dns

tidal mist
#

Google is your friend

night cloak
#

Change it to google?

tidal mist
#

Google Public DNS

#

8.8.8.8 and 8.8.4.4

night cloak
#

Thanks

full shale
#

After recent update when i link my facebook account, pubgm is suddenly exiting from the loading page without going to the lobby. I tried forcestop, clear data, reinstalling, opening in another mobile. But the result is same. Please help to fix it.

spiral cipher
#

Where is #pubgmnews? Section

night cloak
spiral cipher
tidal mist
#

@spiral cipher Update discord to latest

upper salmon
#

So like I found the falcon multiple times but I never got it in my inventory ,Am I supposed to wait until the next update or am I doing something wrong

tidal mist
#

@full shale mhm no idea about that

#

@upper salmon it was a test..further information soon

upper salmon
#

Oh ok thx

night cloak
tidal mist
#

@full shale What exactly happened before the issue came up?

night cloak
#

@full shale It shows any error message?

#

I try changing my DNS it didn’t work

tidal mist
#

@night cloak Tried switching connection?

night cloak
#

I only use WiFi

tidal mist
#

Try using a VPN and tell me @night cloak

night cloak
#

Aight

#

@night cloak Try restarting your device first.

full shale
#

@tidal mist i dont know exactly, i unexpectedly deleted some android folder files. After that this problem started.

night cloak
#

@full shale You tried reinstalling?

full shale
#

@night cloak nothing, game is not even opening.

night cloak
#

@full shale It shows some error message?

full shale
#

@night cloak yes, i tried in other mobile also. Its not opening.

#

@night cloak no error messages

night cloak
#

@full shale You have linked any other social network account with your PUBGM account?

full shale
#

No

night cloak
#

@full shale Gimme few mins lemme see if I can collect some info.

full shale
#

Where exactly i can complain about it, i mean like customer support.

night cloak
#

@full shale You can raise a bug report in the #555492558428700682 or use the in-game customer support option,
Please allow me few mins, lemme see if I can pull up some info on this issue.

full shale
#

Ok I'll wait for your solution.

spring void
#

Which countries have seprate pubg-m servers?

#

Meaning which countries vpn would restrict my account?

night cloak
#

@full shale When you try to login via Facebook, it redirects to the facebook's application?

pliant parrot
#

My account is band

night cloak
#

@spring void No info about that.

full shale
#

@night cloak yes

pale falcon
#

Your account would’ve been suspended due to violating the terms of service, @pliant parrot. This would’ve been discovered during a manual investigation, or as an automatic precautionary measure. Violating any of our stipulations is unsuitable and can result in repercussions. These types of offenses can result in harsh reprimands. Unfortunately, we are unable to revoke your suspension because we don’t deal with that department, hence why we have a customer service. Please don’t repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. You may see the first pinned message for further details. If you feel your ban is unjust, please contact the customer service.

#

You may see the pinned message for further details.

night cloak
#

@full shale I'll suggest you to uninstall facebook's application and try to login again via an internet browser.

full shale
#

@night cloaki tried that too

#

@night cloakafter using browser only i used apk

pliant parrot
#

Coustemer service number

night cloak
#

@full shale You made some changes in your Facebook account recently?

full shale
#

@night cloakno

night cloak
#

@pliant parrot There is no contact number for PUBGM'S customer service.

pale falcon
#

They don’t have a number, @pliant parrot. You may contact them through the login page.

#

Please avoid interfering, @night cloak.

pliant parrot
#

Where login page

night cloak
#

@full shale It's probably triggering a bug with your account, we've alredy seen many reports where players are facing login issues with Facebook,
You have to wait for a patch.

pale falcon
#

Are you logged in, @pliant parrot?

full shale
#

@night cloak in bug report section it is saying you are not have permission

pale falcon
#

You’ll see the option in your settings.

pliant parrot
#

Yes

night cloak
#

@pale falcon Sorry, I never meant to.

#

@full shale Please check the Pinned messages.

pale falcon
#

That’s fine, @night cloak. Good luck on contributor, I’m sure your time will come. You’re very supportive.

night cloak
#

Thanks, I hope 2.

pliant parrot
#

Please help me

night cloak
#

@pliant parrot In the setting menu, please look for an option with an avatar with headphones on probably, titled Customer Support or Contact us, Tap on it and it'll take you to the In-game support.
hope I'm not interfering...

pliant parrot
#

Ok

night cloak
pliant parrot
#

Not open my ID

tidal mist
#

@pliant parrot Click the File Claim Button

pliant parrot
#

Not answering In my question

night cloak
#

@pliant parrot What is your question?

pliant parrot
#

My question is my ID has band

night cloak
#

@pliant parrot When you login and it shows an alert dialog box which says your account has been TERMINATED then yes, you're banned.

lean oxide
#

Please fine solution for the hackers , we lost crew challenge because of hackers and each match classic there is more than one hacker

raven wadi
#

I still didn't get season 7 card

lean oxide
#

Find solution for the hackers

#

All top 100 in server are hackers

#

If u can’t control this and give them ban u will lost all the good players

night cloak
#

@lean oxide The PUBGM'S official staff is probably looking into this matter, we can't do anything from here, you can use the in-game report option or check #news for a report site URL to report the players.

#

@raven wadi If you bought it and the payment transaction has been completed successfully you'll probably recieve your item soon,
Incase the dalay becomes too long, then you can contact in-game support for further information.

pliant parrot
#

Whay stopetd my account

lean oxide
#

I report a lot of hackers from game by messaging them and no response all of us we know that

night cloak
#

@pliant parrot Account bans are usually implemented when your break the game's policies.

lean oxide
#

All top 100 Europe server are hackers K/D 120 is it positive!!!!

night cloak
#

@lean oxide Unfortunately, this is community support and we've got no direct contact with the official staff, all we can do is report and wait.

bold siren
#

The staff team is working hard to ban all the illegal players, @lean oxide.

lean oxide
#

No man no one work on it

#

If they are working on it so at least they should ban the top 100

pliant parrot
#

What is your unband pross

bold siren
#

Remember that this is a PUBGM-support channel, you can talk about it in #pubg-mobile, @lean oxide.

night cloak
#

@pliant parrot The only thing you can do in this case is to file a claim and wait for a response.

amber walrus
#

How long, after reporting someone with video proof, would take pubgm to act?

#

Hacker^

night cloak
#

@amber walrus It depends on various factors, there is nothing we can say that's certain in this case.

pliant parrot
amber walrus
#

Any estimation?

pliant parrot
#

This is my game not running

amber walrus
#

4 days to 9 days?

#

@pliant parrot you used something not allowed to be used in the game, just start the game normally and remove all third party apps

night cloak
#

@pliant parrot You account is facing a temporay ban, please remove any suspicious third party applications like VPN's or overlay services from your device or you'll have to face a permanent ban that lasts 10 years.

amber walrus
#

^ that affect the game

night cloak
#

@amber walrus As I said we can't remain certain about this.

pliant parrot
#

Just in all app unistalll and running my game

amber walrus
#

Well, they surely are taking long to ban an obvious no-foliage and aimbot hacker

rigid seal
#

When will it.come

amber walrus
#

He’s now number 4 in top 100 among fellow hackers of his

iron gate
#

how to be? sometimes when I play the screen is bullied up

night cloak
#

@amber walrus Please use discussion channels #chat or #pubg-mobile for comments and discussions.

#

@iron gate Can you please elaborate your issue a little bit?

rigid seal
#

When will third person to fpp come

night cloak
#

@rigid seal There is no official announcement for this feature yet as far as my info says,
We can expect this feature to be implemented in upcoming updates.

rigid seal
#

Ok sir

night cloak
#

*mam

rigid seal
#

Ok mam

pliant parrot
#

My device is clear not thard party app please unhand my account

iron gate
#

@night cloak when i play the character's camera rises

latent matrix
#

Hacking scum @pliant parrot

pliant parrot
#

What

rigid seal
#

@night cloakare you a bot

night cloak
#

@pliant parrot Your account will be unbanned soon it's a warning ban, please keep your device clear and I strongly recommend to #reinstall PUBGM.

#

@iron gate It's a bug, I'll suggest you to use the repair client option from the login screen.

#

@rigid seal No.

rigid seal
#

Ok

pliant parrot
#

Not thrad party app in my mobile please unhand my account 😭 😭 😭

#

My account is royal pass please unhand my account

night cloak
#

@pliant parrot If you're confident that there are no suspicious applications or services installed in your device that are interfering with the gane and you've already tried reinstalling the game then please wait, your account will be unbanned on 04/06/2019.

pliant parrot
#

OK thanks

rigid seal
#

Jl @night cloakare you member of tencent

night cloak
#

No.

rigid seal
#

Then how you have so much information

storm flumeBOT
night cloak
#

I've development experience with the game engine on which PUBGM runs on, also please use #chat for discussions. @rigid seal

#

@rigid seal no one here is member of Tencent

rigid seal
#

Ok

#

Who created this then

night cloak
#

@rigid seal If you're talking about the game, tencent game studios are the creators.

#

The server @night cloak

teal cradle
#

what is a plug-in?

night cloak
#

Hacks probably @teal cradle

teal cradle
#

@night cloakoh ok

night cloak
#

In reference to what though @teal cradle

#

@teal cradle Plug-in is a third party interference service.

teal cradle
#

i was reading the image above

#

i thought like something connected to a phone

lethal viper
#

@night cloak my account also banned for 10 year , i m playing on tencent gaming buddy, never used any third party app or hack or cheat though my account got banned, i tried to contact pubg m support through in game support, official email address still no replay. Please help me

night cloak
#

People here can't do anything @lethal viper just click file claim and wait for nothing

#

@lethal viper I'm sorry but if the official support isn't responding then we're helpless with this case.

teal cradle
#

why r people getting banned for no reason i am afraid that one day my account will get banned for no reason

lethal viper
#

@night cloak i gave all proof through still no reply...😓😓

night cloak
#

@teal cradle This is a very rare case where users get banned for no reason, bans usually occur when the game's anti-cheat feature gets triggered, also this feature gets updated constantly so you don't need to fear if you're clean.

teal cradle
#

i am clean thanks to god

wispy matrix
#

Dont get your hopes high if you are banned for 10 yrs. Its wise to make a new account and move on.

lethal viper
#

Hacker lives a life and innocents getting banned that's how pubg m glitches works

teal cradle
#

what if someone payed 1000$ on his account

night cloak
#

@teal cradle Rules are all the same, no matter how much you pay.

teal cradle
#

@night cloaki know

wispy matrix
#

This is pubgm, you shouldnt put this much on a game in the first place which false bans people

teal cradle
#

i know

tidal mist
#

@teal cradle Your account will NOT be banned for no reason.

#

The ones who claim and that it's banned for some reason Knowingly or unknowingly have used 3rd party modifications

night cloak
#

Hello

#

PUBG mobile new update 0.13.0 when coming

#

Probably after the release of the godzilla movie @night cloak

high rivet
#

Can someone help me?

night cloak
#

@high rivet Please state your issue.

#

Hello

#

PUBG mobile new update 0.13.0 when coming

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.

high rivet
#

I switched from android to iPhone, before switching I had both my google play account and facebook linked to my PUBGM account, now I don’t have the option to link Game Center with my existing PUBGM account. I’m stuck with only facebook, which I don’t want because i don’t want fb friends in the game. @night cloak

#

I would like to either link twitter or Game center but I cannot do that, because it’s already linked with google play account which I don’t use anymore since I switched to iOS

hard cape
#

Bun grinding for green too xd

night cloak
#

@high rivet The unlink feature isn't available yet unfortunately,
You have to contact in-game support.

high rivet
#

I’ve been on the green side since childhood but yeah haha

#

@night cloak tried that but no help

night cloak
#

Hello

#

PUBG mobile new update 0.13.0 when coming

high rivet
#

Too many facebook friends in the game its really annoying

night cloak
#

@high rivet The in-game support is your only option if you want to make these type of changes your account.
Unfortunately, there is no other way I can suggest.

high rivet
#

How?

night cloak
#

@night cloak There is no official release date for the update, but few internet sources suggest that the update is expected to be rolled on 31st May.

#

PUBG mobile new update 0.13.0 when coming in Vivo Y71 handset

high rivet
#

I want to talk to an actual person but I only get a spammy bot

night cloak
#

@high rivet You have to report your issue via the in-game support option from the settings menu,
Due to a huge userbase, the customer support takes time to respond please be patient.

blazing saddle
#

Alright need help.
I have a 20USD Google play gift card and i live in Russia
is there any way i can redeem the 20USD and buy UC on my phone

night cloak
#

@blazing saddle What's stopping you?

high rivet
#

@night cloak I’ll try my luck, thank you.

night cloak
#

✅...

high rivet
night cloak
#

@high rivet We can't help regarding this as we don't have any control over account manipulation, we're community support.

high rivet
#

Okay so unlinking is impossible, can I at least get rid of fb friends in game?

night cloak
#

@high rivet Yes, you can revoke the access of Facebook either from Facebook settings or by getting help from support in game.

teal cradle
#

@tidal mistyeah i hope so

high rivet
#

@night cloak Tried revoking friends list access, made no difference. I still have my fb friends in game..

#

And contacting support doesn’t help 🤷🏻‍♂️

naive island
night cloak
#

@high rivet Just revoke the complete access of facebook, and use a different login method. And the support replies when it comes to account safety and privacy, never saw that support didn't help when it is about revoking access.

lean current
#

Hackers ruining my game

storm flumeBOT
#

Hello, @naive island and @lean current!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

cosmic gazelle
#

Why can't I block someone on Pubg?someone is spamming my popularity

high rivet
#

@night cloak revoking Favebook access and using a different log in method directs me to a new account creation.

cosmic gazelle
#

Blocking should be a primary option

#

In everything

night cloak
#

@cosmic gazelle Because it is a game, not a social media site.

tidal mist
#

@cosmic gazelle Blocking doesn't exist..just unfriend him

cosmic gazelle
#

He's not even in my list @tidal mist

tidal mist
#

If he's spamming your popularity it's good for you you get more lol

#

We can't help with that

cosmic gazelle
#

@tidal mist I don't wan that..block option is everywhere except here..hope it comes here too

high rivet
night cloak
#

@high rivet By using a different log in method, I meant to link* a different social media to your game.

high rivet
#

@night cloak check screenshot

night cloak
#

I see you already revoked an account or switched operation system.

high rivet
#

Switched from Android to iPhone yes.

#

My google account is linked to my pubgm account. Cannot unlink it.

night cloak
#

Well, in that case you are out of luck, if you plan to stay with your iPhone. You will have to make a new account for any changes.

high rivet
#

They need to do something about this. I’ve seen many people in the same boat as me. Players should be able to unlink unwanted accounts from their pubgm account.

#

Or at least, the option to disable facebook friends.

night cloak
#

Unlink encourages people to sell/trade their accounts which violates ToS of both social media platform and the game. It is very unlikely gonna happen.

glass badger
#

You know about dual/second space in redmi phones ? @night cloak

night cloak
#

@glass badger I have no idea.

high rivet
#

Then at least the possibility of removing facebook friends from the game.

tidal mist
#

@glass badger I know, what's the issue?

glass badger
#

If i install pubg in dual/second space my account will be banned?

#

@tidal mist

night cloak
#

@high rivet Well that is actually a nice idea. I will forward it as a suggestion to the team. For now, you will have to bare with it.

high rivet
#

@night cloak Just a nice switch in the game settings to disable/enable fb friends in game. I guarantee a lot of people would appreciate this.

glass badger
#

Help me helppp me

#

If i install pubg in dual/second space my account will be banned?

#

Dual space of redmi phones

night cloak
#

What does a dual space do?

weary sedge
#

@night cloak second space

night cloak
#

@weary sedge Yes?

blazing saddle
#

dual space = parallel apps

weary sedge
#

@glass badger no it would not

tidal mist
#

@glass badger No

#

It won't be banned, you can run two parellel instances at once.

glass badger
#

Thanks

night cloak
#

DM them.

#

True.

loud linden
#

Anybody wanna be friends and play??

storm flumeBOT
night cloak
#

@cosmic gazelle Please check your dms.

weary sedge
#

@lime juniper ^

lime juniper
#

What did you mention me for? I cannot seem to understand what message you are referring to.

night cloak
#

Me neither 1028_lolice

worn solstice
#

Help

low thicket
#

Pls help
The player is automatically changing his direction
While shooting or moving

weary sedge
#

Nevermind its my discord cache ,a guy posted hacking link,sorry.

low thicket
#

Help

night cloak
#

@worn solstice How may we be of assistance?

low thicket
#

@night cloak pls help

wide owl
#

Hacker pls report him

night cloak
#

@low thicket It's a bug and will be fixed in coming update.

#

@low thicket Yes?

storm flumeBOT
#

Hello, @wide owl!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

worn solstice
#

@night cloak The task is not carried out to participate in 1 match in the period from 18:00 to 22:00

night cloak
#

@worn solstice I didn't get you, can you elaborate?

low thicket
#

@night cloak when is the update coming ?

night cloak
#

@low thicket Soon.

low thicket
#

0.13 ?

night cloak
#

Yes.

worn solstice
clear ocean
#

who said that we have banned hackers

low thicket
#

K . continously losing due to that reason
My tier went down to crown

clear ocean
#

m762 from bootcamp to its hill all heads 1 squad 1 speay

night cloak
#

@worn solstice Let me check.

worn solstice
#

@night cloak In what sense?

night cloak
#

@low thicket Unfortunate, be patient as they fixed the issue in 013 beta. Hope it will be coming to global in a few week.

#

@worn solstice I need to check my English version., wait a moment.

worn solstice
#

@night cloak ок

low thicket
#

Thanks where to download the beta version from

#

Is it available in play store ?

night cloak
low thicket
#

K

night cloak
#

@night cloak wanna play?

#

@night cloak but i’m looking for u

#

@night cloak Sorry, I don't play with non friends.

#

@night cloak then we met each other ehile playing

#

While*

#

@worn solstice 18:00 to 22:00 is UTC time. So you gotta calculate and match your time zone with it.

#

@night cloak Will you move to #chat?

#

@night cloak ok

worn solstice
#

@night cloak It will be difficult (Sorry

simple mural
#

Is it true that you get good items from crates when opening them at 2am utc?

#

Bc i and my friend both got mithic items

#

On 2am utc exactly

#

And from free coupons

worn solstice
#

@night cloak Thank you for answering.

night cloak
#

Im sad what you guys did to coal mine

#

And

#

Is this a bug or something

#

@grizzled lark