#questions
1 messages · Page 474 of 1
50% hacker
@spare skiff Well, no one on this server has the power to lift your ban. Your only recourse is to file a claim, unfortunately. All we can do is try to help you figure out what caused you to get banned, so you can avoid doing the same thing in the future.
meybe
no i dont have
Tell him to make new ID @spare skiff
Please avoid going off-topic. You can have unrelated conversations in #chat.
Will 17 be plus after the glitch fix? @night cloak
@night cloak okay thanks
@split compass May I know the name of the achievement?
@night cloak
@spring dock I'm not sure.
Ok
@mint hinge Yes?
change the name
To?
pubg to hackg
We're only discord staff. For any suggestion, contact with game support, in game. @mint hinge
@night cloak it's legendary find IV
@mint hinge Please move to #pubg-mobile.
@mint hinge stop complaining they released a patch today and hackers have been banned
After few time ago.. I'm phase a hacker
@split compass This one right?
Yep exactly that one!
Few days ago, someone reported the same issue regarding this scarfs. Seems to be a visual bug.
@split compass Thanks for the report tho.
It isn't a bug for me though they took it back while reverting :(
Can someone assist me with this?
can I drop my helmet, backback and vest after there is only one player left?
or should I never have them in the first place
@split compass They are looking into your issue and will update you later.
@night cloak Not equip*
@night cloak it's been more than a month
And people who didn't even buy royal pass legitimately got their 600UC
@split compass Almost two months.
Yep if i mail support again all they say is contact in game support and if i contact in game support all I get is same bot generated texts and conversation gets closed without an answer :)
Yes, you'll get random stuff until they come to a final verdict. Which can take up to a year.
Year?🙄
Random guess.
The funny thing is people claimed after me got that 600UC back And it wasn't a legitimate purchase as well :3
This made me upset lol
After a week of trying and providing screenshots i got that mail but people simply said they lost elite royal pass in game and got 600UC for free
i didnt have his id @night cloak
@spare skiff Didn't ask that.
but plz help
@spare skiff Tell them to file claim. If they get reply within 3 day days, it's good. Otherwise tell them to open a new account.
how to open a file claim
@spare skiff When they open the game, there will be an option says file claim.
no he is banned from this server
@night cloak listen sir
you again
Someone told me that your data tier not going and save on TENCENT SERVER *that's why you are facing tier glitch. *
But they also said to me if someone report you maybe your tier is fixed
Is that true?
@brisk knot I have no idea.
@lime juniper is that true that my Data is not saving on server? That's why I'm facing +0
Instead of real time?
Just want to know.
Else I will report myself
Through team mates
@night cloak is there is any problem? If my team mates report me? Every match? I mean no ban 10 years?
@brisk knot If you get tons of report, the team will then investigate your account. That's it.
@night cloak oh that's nice.. .
I will report myself then I tell me friend to add that reason "I want to help my friend he is facing tier glitch? "
Does it works?
Any mod there?
You can report issues in game with the report button.
No need for others to report you, which is aimed at finding cheaters
@dim crag it does not work that's why I'm saying. To try different things
@brisk knot No idea, mass false report might result in a ban for your teammates too. But you're welcome to try if you can take risk.
@night cloak who cares random team mates?
My 1 friend told me : the he also faced the tier glitch same as me I don't play for 2 season he was not playing for 1 season he said keep continue play my problem is fixed after 1 month
Bcoz being afk for long time TENCENT thought that you are not playing again thats why they remove your tier data from their server.
If that true it's giving me satisfaction. I will wait for the next season
One more thing changing VPN like India to South Korea and open crates it's legal or not? Does it effect our account?
@brisk knot yes changin vpn is legal nothing wrong
@remote socket Alright. (:
Good luck 

@night cloak you girl?
Can you please fix the stuck notification for Assignable roles.
You have to type a message then delete it and it'll clear it.
It's a loop that get stucks
@brisk knot Gender doesn't matter.
@night cloak Just leave the server and rejoin.
Here's the invite:
Permanent Invite Link: https://discord.gg/pubgm
@night cloak That's why it's harder to understanding you don't mind (: but respect to all (:
Still stuck 🤔
@night cloak You can simply mute the channel, as it's useless after assigning roles.
I tried that earlier and it still happens. I'm telling you if you type a message and erase it. Itll fix it. It happened to my own server
Can you get someone to do that later when they get q chance
@night cloak how can I add new friend from discord?
@brisk knot click on avatar later user settings and profile and invite
Oh you need to ask for ID or nickname
@night cloak It's a big server, 1 message and there will be huge traffic. Just report in #discord and see if an admin can help you or not.
@brisk knot Please use, #481201696933150740 or #481201725911465985 or #activities or #481201789706698772 or #481201764868292609, if you're looking for people to play with.
What is auto clicker? 👀
@night cloak don't mind I have crush on you
Just kidding 😂😂😂
@neon patio sir can you fix my problem?
@polar turtle a program that automatically presses a button for you.
I need urgent help
Someone hacked my account last night. I need to know how I can make my account more secure. I currently login using my twitter account.
Hello?!
@night cloak @night cloak @night cloak
@drowsy light Aloha! How can I help you?
Yes
@slate idol Just enable the 2 step verification. It's the best security :p
@night cloak Yes
@drowsy light Can you tell me what is your concern?
hackers destroyed ME server and no actions being taken from the game
Hello, @frank charm!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
i added one of them just so i can spectate them and they been playing for weeks now with full hacks and no bans
just have a look at this teams with all players full of hacks
Maybe a dumb question but,Where do i enable to step verification?
Look, playing with cheaters will result in a ban too. Be very careful about it.
not playing with them ffs
Can someone answer me if they will ever come up with a solution to fix the global top titles?As of right now these players are taking advantage of the system and gaining fake wins... Is it even being looked on??
spectate them
@slate idol You can enable it in your social media account. Just go to settings > security. It should be there.
@undone creek It has been reported.
Building dont load every game and take 1 minute every time please help
Really sick of this
Someone played match on my account last night that I know for a fact I didn't play. I'm terrified of getting banned now if they used hacks. I've got lot of hard work on my account.
how i can post a link to the hackers video?
i recorded a game for them just to try to get PUBG wake up
@covert haven That's render issue. I recommend you to repair the game from login screen. Make sure fo select the third (initialisation) option.
Hello, @frank charm!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Okay will try thanks @night cloak
Overall game is really going fine and good but just the buildings
@slate idol Ouch, creepy! I hope after adding the two step verification, it should solve the issue.
Hello
Why did they remove the tier protection it made the game so good
Because it was a 3 day event
How do i send video of cheater to say that pubg m is just earning money .....cause its been from season 5 to this season nothing changed game got bad optimization and full of cheayers today after i tried to push ace from crown ...but 4 match i faced cheaters at start and they were just flying car around and killing whole server @night cloak
Hello, @lean umbra!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
This might be helpful, @lean umbra.
@storm flume oh really i thought that button just for show @night cloak
@storm flume @night cloak that guy is at conquer and you think he was not reported by other players too ? That guy is not ban after playing 155 match with cheating and still cheating.....(though i have already used that just for show report button) hope it works after that players gets rank over conquer -_-
Maybe legend rank -_- for cheat and not ban ....congo
Hello, @night cloak!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
@night cloak #emulator-support
My ping is at an abnormal amount and fluctuates frequently.This problem is only occurring when i go into a match of PubgMobile,I can run a 1080p video on Youtube with no errors but in Pubg it lags very severely causing me multiple deaths in gunfights that I should’ve won nut couldn’t because either bullets wouldn’t register or i would rubber band too often.
What is wrong with devs?
Can't even complete a match because hacker kills us :(
We're getting hackers in 6 matches out of 10
pls, pls god, fix this **** in School
plllsssss
and make another server, for arabs, 90% of them are cheaters
@lime juniper I need some help can we talk in dm if it is possible I am sending you request if it's is possible then
Can you send me request? I can't send you request @lime juniper
Is this happening to everyone or just me kinda worried here?
Sadly advice here is to send video evidence to support ... I have sent Tencent multiple youtuber accounts who even stream hacked versions LIVE !!!! .... 10c support does absolutely not care
They do absolutely nothing.
Reported multiple times
He is still playing, live with hacks, with his buddies
Making money from youtube
All tools in the description etc to thousands of subscribers and millions of views
@dim crag 1. He is using a different version of the game (he did not update it)
2. He is looping the video
3. That recording is old and he might've already been banned.
4. The download links in the description are full of trojan and will infect your device once u download it.
Please full of hackers in duo Asia
Ima pushing conqueror spending alot of time but these hackers ruin my pts and time
I'm fed up pubgm go check the leader board and see the kdr of top 100
Just increase your anticheat or give us more tier protection like 2 per day
Until u fix the anticheat
@chilly mirage buraya yazar mısın ingilizce olarak
My point remains .... I have watched such players L I V E ... or on posted videos on youtube, reported and copied to customerservice@ ........ reply= report in game
When TenCent fails to act on the people with thousands upon thousands of views, all they get is small fries
What are they doing letting this continue???
Because there are new videos, new live streams, every day
My take is, get the worst offenders, promoters, sellers first
But 10c refuses to do it
They don’t even forward internally, they simply close the ticket.
Anyone here to help?
Please state the issue, @cosmic gazelle.
HELLO, As mentioned on premium crates I will get one legendary items if I will open 10 crates but I was opened around 12 crates but got nothing except silver fragment. IS THERE ANY SOLUTIONS FOR THIS?
5122694708
@merry sandal I can't see the Prime membership option nor I can see the option in shop where we can purchase items from BP, I've even subscribed to Prime membership.. it's been 2 days..what to do? I've even repaired my game thrice..(and will I get my Daily UC since I didn't collect it from 2 days as there's no option)
@dim crag is your point that there is "pubgm hackers" on youtube, using looped videos, using wrong version, promoting fake cheats? If u encounter cheaters in-game, report them. If u encounter cheats livestreaming on platforms that tencent has no controll over, let them be :D u cannot do anything about it, so don't waste your time.
Guys how do i report someone that abused a glitch to cheat with a video proof?
Go to their profile and report it... not much else you can do @viscid otter
An admin here said send a ticket with proof and i dont how to do that
Contact CS. @viscid otter
How
ineed help
i keep getting stuck at loading screen before match starts which is really troubling if i play at sanhok.. my ms is good 10ms and FPP is at 100(im using ROG phone) so an suggestions
help please im experiencing high letancy for 3days now. I tried to Connect to the other wifi connection that has 30mbps but still all server has 200+ ms and my friend's pubgm has 17ms tho we are in the same wifi.
Device: Xiaomi Mi9
sad
Hi. Pubg frames drop bad aiming unplay able on s1pe exynos version how to fix it i tried all normal things without any good results
Please see #news, @viscid otter. You may also report them using the report feature. You aren’t required to send any kind of evidence.
@night cloak working on more outfits. What a dumb question.
Jokes aside, it truly is.
Somebody could help me? I can not click anything at times on the emulator
Unfortunately this page is for support of your device to play PUBG. It does not provide support for hackers/cheaters. I have tried to point out hackers...reported in game, player ID # and video but it is impossible to do all three.
@knotty canopy go to the tencent gaming buddy discord page. They can help you
Oh ok.
Oops, I cannot post a link 😦
You replied after 1 hr so probably yeah
Hacker spotted
I just got kills by a hacker
Will send as in a minute
I don't know wtf u guys r doinh
Posted u removed hackers and we r getting mild by hackers in platinum tier
Who can join my new clan
This channel is for game related questions, @ocean siren.
Kindly fill out your #clans with standard format given in pinned message.
Bhaiya koi lag ka kuch karo
Please do not use any other language aside from English in this channel, @echo glen. Refer to #482111832669159445 for language channels.
Hello PUBG Support, now I want to talk about a simple clothing problem. When I wear the High School Shoes (Female), and the Bruiser's Pants, the socks from the High School Shoes do not show up, and it's bugging me. Could you fix it sooner or later?
I tried the in-game support but none of the options helped, then they just asked for a rating 1-5 smhhhhhh
My character automatically turn 180 degree east
Yesterday I got season 6 card & it vanished later. Will devs give me season 7 card?
idk dude
If I change my Twitter handle would it reset my data?
Ive linked my account with Twitter
@haughty sleet
You need that emote @languid viper
@languid viper ask your partner

Mee too I don't have that emote @languid viper
I don't think we need emotes for that. I think if both partners have female character then finger style emote shows
Helppp
Me and my partner have both female character and got finger emote. My friend with his partner with both male avatar have another emote
I don't know emotes for combinations other than these above
is there anyway that pubg mobile emulator will be verified by discord so it will show the game info lol?
@languid viper wait. It may take time
@languid viper from some random player
its mine. i guess it depends on avatar you and your friend have
Thanks dude. I wanted to change emote and came up with these observation 
It's like the lag is up
@rotund marlindoes it happend in every match?
@rotund marlin do you have your 3rd person camera sensitivity set to 0?
It was at 15, thanks @next dagger 
I had the same issue before so I figured that was the problem lol
hello. support in game say me they will check my account manually. and 3 weeks no news. who can say me?
Sad to say PUBG mobile enviroment starting to be a full of clown chinese. cheaters evrywhere!
HACKERS & CHEATERS ARE STILL PLAYING GAME WITHOUT GETTING BANNED & WE ARE GETTING BANNED FOR NO REASON, THAT'S HOW PUBG GAME WORKS.😥😥. My account banned for no reason, playing on official emulator...
That crate opening achievement has freezed for me
Its stuck on 10
I might have opened more than30 crates with no legendary but still it doesn't count
Hello, @lethal viper!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
It might take more time. You just gotta wait for now, @tulip epoch.
What about my issue
@storm flume but my account got banned for no reason. Any devloper here?
Is that bug similar is to this issue https://discordapp.com/channels/393088095840370689/555492558428700682/581450855753056257, @stable ether?
Please refer to FAQ 2.9 in #481198147478224896 for further information, @lethal viper. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
So how does pubg make sure that cheaters who are banned stay banned? It seems their account is banned I get it. But what prevents them from making another account?
@night cloak
Yes jinxed achievement
Do we need to open crates with uc only or coupons are allowed?
I think you will need to open crates with UC. But it is also possible that the achievement is bugged.
They just ban an account through which they are caught cheating. If they creates another account and it has some suspicious activities it will get banned too, @limpid prism.
That's what I thought. Can they create another account and link it to the same social media account? Or does it ban their social media login?
Hmm ,that's a tricky question. I am not sure about it but I think they can just ban their game accounts because there are many social media options and they will need to contact those social media's to prevent them from logging in to the game. So overall I guess , if you try to login from that social media then you can login but you will just see that "your account has been banned for ..... period".
The heck
How i know if my bug report is already fix?
I exited (that a word?) from a vehicle
And I got "heavily injured"
Great
I died
What a great game
By seeing it in game. If you can still experience that bug it means it is not fixed, @split wadi.
Oh ok
That happens if you try to get out from high speed vehicle, @night cloak.
A youtuber was recommending to get this skin via VPN
But he didn't get it because he didn't want to, I wanna get it but if I were to get it and disconnect from the VPN, can I still use it?
Because some items stop working without VPN
@night cloak ah. I figured pubg would just see that a gamer is linking his account to a social media account that was linked to a hacker. And automatically ban the new account as well. Of course if that burns Facebook then he can still use Twitter etc. And he can just keep playing as guest. But I was hoping it would work like that.
Oh understandable.
I think you will have to stay connected to VPN to get it @fickle ibex.
@fickle ibex You can get it through VPN it works.
@storm flume @storm flume
Please refer to the FAQ section stated by machete 2.0, @lethal viper.
@tidal mist can I still use the M16 skin when I disconnect?
Yes.
A'ight wtf is happening to the Asia server?
Ping is 140 but the lag is ridiculous.
Won't even pick up guns.
@stark oriole tbh, ever since the major update the NA has been feeling the same. I have a 3 yr old device so I think it's just my device struggling to keep up with processing all the information.
What does it concern, @sullen hull?
Is it only me or i am getting stuck at loading screen when the match gets started and sometimes the game automatically crashes off and closes?
@jovial wolf i also experience that problem
its pain bruh
@lime juniper i need some help in regards of deleting my pubg Mobile acc can i do so because i linked wrong email with wrong account
If you live in Europe, you can delete the account, @night cloak. Otherwise, you can contact the customer service for further assistance.
I am not sure.
@jovial ridge It's for India only..?
@jovial ridge India bonus Challenge is a challenge introduced to many countries like India, Srilanka, Pakistan etc. It's a challenge where you complete with other players to get Bonus Points (BP) which can be used to redeem different items under the India Bonus shop. The shop resets every 2 weeks.
@fickle ibex dude to get the item first you need to bo connected to vpn after you buy it you can use it without vpn and its wont stop working even without vpn
@night cloakbut it's gone 2 days ago
Hiiiy
K
I played so many bonus matches on Sunday
@night cloak u r from?
It's still there for me
@vagrant onyxhow i know
@shrewd ether Why do you want to know?
Anyone pubg
@night cloakwhatt
@jovial ridge Mee to from india
@jovial ridge are you playing account only you , or you and maybe your friend or brother
Are you using a VPN? @jovial ridge
@night cloaknope
ッPIKACHUッ here's my ign send friend request 😄
@lime juniper Its reguarding custom room card and I need to tell whole thing so if possible to talk in dm for 15 min only
@shrewd ethercan u see india bonus chellenge?
@shrewd etherwas it gone before this week?
No
@shrewd ether Move to #pubg-mobile for chats
@night cloak oh tq excellent work and thank u
@limpid prism true, but it's only happening for me for the past 2 hours.
Till then it works.

please help
@night cloak Are you using a VPN / GFX Tool?
i need to change my chat
@night cloak Well, I sometimes sit in VK
I'm from Ukraine
Sometimes I can forget to turn off
i think they removed it
You have to turn off your VPN
@night cloak I use social network vkontakte
Are you russian?
@night cloak yeas
Okay, I'll translate. Wait for a minute
@night cloak what a mistake
I am opening a crate everyday. And I haven't got any legendary or above items yet. Then, why the number isn't increasing?
@night cloak Are you opening coupons?
Or using UC
@night cloakyes
It updates if you're opening the 120 UC crate only
Also it's known that the Jinxed Achievement is sort of bugged. So don't open crates for now, Open it once the developers fix it
@night cloak same problem with me
@night cloak no I don't think so. You can buy coupons using 120uc. And it's also counted
My number of crate opened is stuck on 29/30
I also opens 1 crate daily classic crate
The system is bugged
@night cloak Help
Who just deleted my translation?
no
@night cloak same problem it stuck on 61 even I’m opening with 120 UC
@night cloak DM
He is using aimbot
Guys report him
He is hacker@everyone
Rank PUSING with hacks is this good??
@night cloak just stop cheating
Why pubg not ban HACKER
@polar turtle lol
@cedar ravine cuz they love them 😂 😂
Only hackers and cheaters purchased rp 100 in middle east
@cedar ravine I’m only reporting cheaters I meet or with video evidence
@cedar ravine You can report him and then paste the video link in the report description
which country gives us good stuff ??? vpn
I cannot do anything about custom room cards, @sullen hull.
Error 402
so anyone can use hack in room ?
sad
How to fix autoswipe to east glitch in pubgm
nice
How to fix autoswipe to east glitch in pubgm
you cant
Automatic 180/360° rotation? It's a bug?
den wat should i do @haughty cypress
nothing
i m gonna commit die
using auto tapper app in pubgm will ban ????????
Obviously not
Tell me about Auto Tapper app, @night cloak.
its an application which can automatically tap a single point of screen when enabled @night cloak
Pubgm got an update, do you guys know what they update?
Is that 10 case=1 legendary event in premium case gonna keep stay forever or thats just for one time
@lime juniper not even for 10 min?
No, @sullen hull. It is pointless when I cannot do anything.
ok thanks
why my ping on ME server shows 20ms in 1 game and 110 in another game?
are they doing cross server matching?
It's a known issue, @frank charm. Hope it will be fixed soon.
@lime juniper Hello, I’m having a problem
Login problem, it says (System error occurred login failed), I tried everything nothing helped
My account is linked to Gamecenter and Facebook, my Facebook is locked and I’m trying to recover it
Please help me ASAP. Thanks. If you want more details tell me
If i use this i will get ban?
Yes, @night cloak.
I just want fps meter :(
another hacker
If you wrongly select 1st one and then you can't select 2nd one..
Is this not bug?
😑😑
Y am i banned I didn't even hacked @grizzled lark
@neon patio @lime juniper Please help me, I don’t have time
This crew 47 Aqua consists of blatant cheaters and they qualified for the Crew Challenge finals...
Me and my team also met them in classics yesterday and they were shooting at us through trees and walls. Pubg has done a good job banning the teams who have hackers but how are these guys still not banned? If they dont get banned my team and the other teams have to play against them in finals -.-
Please refer to FAQ 2.9 in #481198147478224896 for further information, @gilded terrace. Make sure to read through this channel before asking questions in the support channels, as your questions could have been answered there.
Try to contact the customer service, @warm kettle. There is nothing we can do about it here.
Hello, @glacial bramble!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@glacial bramble i had an 87 kd when i was bronze
doesnt mean that i hack
unless he was shooting through walls and stuf
Why is tencent banning random people that aren't cheating???
Looool im in crown V, and he's in Bronze V, how can he kill well experienced players? He killed my whole team easily and also he gave an headshot to that buggy driving guy
@clever rapids
smurf
@clever rapids checkout, he just played 3 matches
When i started playing pubg, i was getting only bot players, not crown players!
Can you get banned for using Oppo game exceloration? All it does is stop any notifications from other apps in game and reduses lag
@lost garnet mail to them about that
@glacial bramble how?
@lost garnet I don't know about it, i have oneplus 5t
@lost garnet in game help and support
Or u can send mail through play store
Tencent
Oh okay
@lost garnet No you won't be banned
I guess they are taking precautions, @lost garnet.
Yall know if I loose my account when I connect it with the pubg Korean version?
You won’t be able to transfer any of your data over, @red spruce.
You’ll have to start all over again.
Oh rip
But I won't loose any outfits when I connect to the global version back right?
@red spruce You can keep both apps at once using different accounts.
@lime juniper How do I fix my freeze account?
@red spruce they will be two seperate accounts and not one hope you understood. Two different versions/ two different ID's
Anyone facing high ping issue in beta version??
@grand plover Nope
I donno watz wrong
Hmm...
@grand plover i dont have Enough storage to download the beta version
Contact the customer service, @deft crow.
@lime juniper ..hacker again
continue 4 day hacker kill my full squad
it's not pubg..it's hackg
Why I didn't get any rank yet?
@night cloak ranks are refreshed each week

@night cloak this screenshot I took after week refresh. My duo teammate got rank but i didn't.
I'm still in top 100 but no rank.
@night cloak are your sure your flag is of bangladesh? -_-
Yes, I'm sure about that.
@night cloak
@night cloak a bug probably
u won the 24th match before refresh?@night cloak
@tidal mist yes, I think so. But what's the Solution now?
@night cloak yes...
Hello, @night cloak!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
@storm flume I don't have permission to submit a report on #555492558428700682 . What should i do now?
again hacker
back to back
So by when will the single touch glitch will be fixed @tidal mist?
@tidal mist where is the pinned message?
Pikapika
Today my whole concentration was on keeping my gun loaded to 29/30 or 39/40
lol
@shrewd ether We don't have any information yet
😭
@tidal mist hello
@night cloak Click 3 dots and top right corner
That glitch killed me twice today
@glacial bramble Hey! This is for support only so what's your issue?
...
@tidal mist thanks bro
Hello, @mint hinge!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
In arcade war mode we can't report hackers , this feature can be and must be add in future
From yesterday out of 15 matches my team got killed 10 times with hackers.. I mean after all that what's the point of fair play.. It's frustrating.. Reported several times. And the most annoying part is they are active from couple of season. Not new id. They are hacking from past season.
@kindred jolt That's right
change name pubg to hackg...it's better the pubg
@mint hinge 😁😁
@mint hinge @graceful forum share your thoughts in chat not here
we need support
And you can add a topic for video evidence of hackers to prove hack more easily
@kindred jolt hackers can be only reported via ingame method, nothing can be done here, its community based support , not official support
I well se that pubg ban so many Hacker yesterday but not all do something like this that if anyone try to do hack automatically detected and getting ban
I'm sure they can solve that , other games already can @night cloak
i quit pubg
They are being banned for violating the rules.
@pale falcon not all
Why when i put INVESTIGATE on picture i dont receive nothing after death?
If they ban one id then Cheater will make another id
Some still remain, @graceful forum.
But if you are hacker you can create new account in 2 minutes and play like a boss , we need IP ban
We can’t do anything about it here, @graceful forum. I’d just report them using the report feature.
You as well, @kindred jolt. We can’t do anything about it.
@viral thistle you only get one time only
On day?
Lol if pubgm ban 100- 100 hacker at one time then 10 year later also they cant remove hackers @pale falcon
@viral thistle U can only receive investigate rewards once for each spot
Please take your discussions to #pubg-mobile, @graceful forum.
No one fixed @viral thistle
You can only investigate once, @viral thistle.
@viral thistle yeah
Ok thx
Please don’t post anything here unless it’s related to receiving support, @mint hinge.
@mint hinge they are fixing its dude . just chill
You’ve been warned.
You’ll face consequences if you continue to spread false information.
Who me ?
Lmaooo why tho
@lime juniper bro can i use European version of pubgm to delete my account
@night cloak no
Hey guys i have a video about a Glitch/bugs which one i explore on training camp .where i can share this video ?
Hello, @graceful forum!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.
If you live in EU, it does indeed give you an option to delete a PUBGM account cos of the GDPR. Not sure how you'd like to "use it" though. @night cloak
You can't just switch in-between versions.
I am getting server disconnected issue since yesterday
Idk why
Can someone help me
@night cloak new bug.. dont worry will be fixed
Please try repairing the client as a generic fix, @night cloak.
Can anyone help me
@spring flame?
@spring flame now how do you do that? I am having the same issues
@night cloak Switch connections back and forth between WiFi and 4G that should fix it,if not change your DNS to Google Public DNS or Cloudflare public.
Facing a problem while logging in with my google account....it's saying "connect to Vietnamese version"
@thorn grotto Did you install the VN version?
Well you gotta do it now because somehow your account is bound to it
Ne'ermind Arctic will guide you now.
You can contact customer support BUT not very high chances that it'll be resolved. @thorn grotto
Repair?
Head over to the login screen and tap on the little gear icon on the right edge of the screen.
Repair solution didn't work
@spring flame does it work
@thorn grotto Download the VN version from Taptap
That's your only choice if you wanna play using your account.
I said it is a generic fix, @night cloak. It is the first step.
@spring flame ok will try for sure
Infact my account is hacked
@spring flame thanks anyway
@thorn grotto That implies your Facebook is hacked.
Can't we get our PUBG account only??
if the shift to the korean version using my original account,will i retain the items i currently have?
@pseudo storm you will start from zero
makes sense
@thorn grotto nope
not suitable to move if you already spent too much on global client
Ok thanks for your help
and guess what i found a way to fix the auto rotate bug to east 😃
after 1 month+ waiting for tencent
but i guess i am gonna keep it for myself
@marsh tusk i didnt face in 0.13 hope it will be fixed
Otherwise it time to say goodbye to pubg
@livid blaze haha they said the same thing when they release the 0.125 patch
@marsh tusk ya but did u tried beta?
@livid blaze 0.125 beta also worked fine without bug for me
the real patch is the issue
@marsh tusk 😣
this bug attacking mostly 6.0 and below OS
Please avoid going off-topic. You can have unrelated conversations in #chat.
so im gonna give you a hint here
@storm flume we are not off topic idiot
@marsh tusk ya waiting for this last update.. already giving try to cod
@livid blaze well pubgm working flawlessly for me now for the time being
we not gonna know whats gonna happen next patch
@livid blaze just upgrade to oreo/pie men
You can chat in dms too though
And thanks for the temporary solution lol :)
@marsh tusk ya thats the solution but only for pubg i cant risk my phone
nougat gonna have some slight issue with the bug
I would take your discussion to #pubg-mobile, @marsh tusk.
oreo/pie worked perfectly
Aw yea oreos
@pale falcon i am currently providing an info right? can you forward this to the dev
I don’t have any contact with the developers, @marsh tusk. I’m unable to forward anything.
@marsh tusk they dont have direct contact with devs, contact devs through customer support
also i tried few 6.0 os. all of them still having the same bug
And yes, you'll probably get a bot and they would probably never read it
well its a good to share some info
Could you not do your daily complaining all day while we have already said that we cannot solve that @haughty cypress
i dont want to waste my time contacting the dev anymore
@marsh tusk Thanks it's appreciated.:).
Atleast we have a temporary solution
Although the glitch is apparently fixed in 0.13
yup after 1 month of suffering 😃
Ok now no discussions
Please stop, @marsh tusk. You’ve been warned.
move to dms/ #pubg-mobile
Oof boi
@pale falcon haha like i care bout warning. ooff. not gonna help this kind of community anymore btw
you can also ban me as well from discord if you want
you only lose a good contributor and i dont mind at all
you also can keep be a good bot here
ahahaha
Could you deal with the user above, @lime juniper? I’m sorry for mentioning you.
@livid blaze haha goodbye 😃
How do jump in game
By using Jump button? Or if you are on emulator then you can ask in #emulator-support , @stuck remnant.
Hello, @stuck remnant!
To obtain access to PUBG Mobile Emulator related channels, please assign yourself the Emulator role by reacting to :regional_indicator_e: in #504819353049628683.
You're very smart спасибо @night cloak
How do I deal with “No response from server, please try again later”
@night cloak Change dns to Google/CFlare
You can also try switching connection to wifi from 4g or vice versa
How do I change the dns
Google is your friend
Change it to google?
Thanks
After recent update when i link my facebook account, pubgm is suddenly exiting from the loading page without going to the lobby. I tried forcestop, clear data, reinstalling, opening in another mobile. But the result is same. Please help to fix it.
Where is #pubgmnews? Section
@night cloak when i click on it it directly sends me to #481193721560432670
@spiral cipher Update discord to latest
So like I found the falcon multiple times but I never got it in my inventory ,Am I supposed to wait until the next update or am I doing something wrong
@full shale mhm no idea about that
@upper salmon it was a test..further information soon
Oh ok thx
@full shale What exactly happened before the issue came up?
@night cloak Tried switching connection?
I only use WiFi
Try using a VPN and tell me @night cloak
@tidal mist i dont know exactly, i unexpectedly deleted some android folder files. After that this problem started.
@full shale You tried reinstalling?
@night cloak nothing, game is not even opening.
@full shale It shows some error message?
@night cloak yes, i tried in other mobile also. Its not opening.
@night cloak no error messages
@full shale You have linked any other social network account with your PUBGM account?
No
@full shale Gimme few mins lemme see if I can collect some info.
Where exactly i can complain about it, i mean like customer support.
@full shale You can raise a bug report in the #555492558428700682 or use the in-game customer support option,
Please allow me few mins, lemme see if I can pull up some info on this issue.
Ok I'll wait for your solution.
Which countries have seprate pubg-m servers?
Meaning which countries vpn would restrict my account?
@full shale When you try to login via Facebook, it redirects to the facebook's application?
My account is band
@spring void No info about that.
@night cloak yes
Your account would’ve been suspended due to violating the terms of service, @pliant parrot. This would’ve been discovered during a manual investigation, or as an automatic precautionary measure. Violating any of our stipulations is unsuitable and can result in repercussions. These types of offenses can result in harsh reprimands. Unfortunately, we are unable to revoke your suspension because we don’t deal with that department, hence why we have a customer service. Please don’t repeat questions regarding account suspensions in this server, as this will result in moderating measures being undertaken. You have agreed that you will follow this rule, and have agreed to accept the consequences of any failure to do so. You may see the first pinned message for further details. If you feel your ban is unjust, please contact the customer service.
You may see the pinned message for further details.
@full shale I'll suggest you to uninstall facebook's application and try to login again via an internet browser.
Coustemer service number
@full shale You made some changes in your Facebook account recently?
@night cloakno
@pliant parrot There is no contact number for PUBGM'S customer service.
They don’t have a number, @pliant parrot. You may contact them through the login page.
Please avoid interfering, @night cloak.
Where login page
@full shale It's probably triggering a bug with your account, we've alredy seen many reports where players are facing login issues with Facebook,
You have to wait for a patch.
Are you logged in, @pliant parrot?
@night cloak in bug report section it is saying you are not have permission
You’ll see the option in your settings.
Yes
That’s fine, @night cloak. Good luck on contributor, I’m sure your time will come. You’re very supportive.
Thanks, I hope 2.
Please help me
@pliant parrot In the setting menu, please look for an option with an avatar with headphones on probably, titled Customer Support or Contact us, Tap on it and it'll take you to the In-game support.
hope I'm not interfering...
Ok
@pliant parrot here
Not open my ID
@pliant parrot Click the File Claim Button
Not answering In my question
@pliant parrot What is your question?
My question is my ID has band
@pliant parrot When you login and it shows an alert dialog box which says your account has been TERMINATED then yes, you're banned.
Please fine solution for the hackers , we lost crew challenge because of hackers and each match classic there is more than one hacker
I still didn't get season 7 card
Find solution for the hackers
All top 100 in server are hackers
If u can’t control this and give them ban u will lost all the good players
@lean oxide The PUBGM'S official staff is probably looking into this matter, we can't do anything from here, you can use the in-game report option or check #news for a report site URL to report the players.
@raven wadi If you bought it and the payment transaction has been completed successfully you'll probably recieve your item soon,
Incase the dalay becomes too long, then you can contact in-game support for further information.
Whay stopetd my account
I report a lot of hackers from game by messaging them and no response all of us we know that
@pliant parrot Account bans are usually implemented when your break the game's policies.
All top 100 Europe server are hackers K/D 120 is it positive!!!!
@lean oxide Unfortunately, this is community support and we've got no direct contact with the official staff, all we can do is report and wait.
The staff team is working hard to ban all the illegal players, @lean oxide.
No man no one work on it
If they are working on it so at least they should ban the top 100
What is your unband pross
Remember that this is a PUBGM-support channel, you can talk about it in #pubg-mobile, @lean oxide.
@pliant parrot The only thing you can do in this case is to file a claim and wait for a response.
How long, after reporting someone with video proof, would take pubgm to act?
Hacker^
@amber walrus It depends on various factors, there is nothing we can say that's certain in this case.
Any estimation?
This is my game not running
4 days to 9 days?
@pliant parrot you used something not allowed to be used in the game, just start the game normally and remove all third party apps
@pliant parrot You account is facing a temporay ban, please remove any suspicious third party applications like VPN's or overlay services from your device or you'll have to face a permanent ban that lasts 10 years.
^ that affect the game
@amber walrus As I said we can't remain certain about this.
Just in all app unistalll and running my game
Well, they surely are taking long to ban an obvious no-foliage and aimbot hacker
When will it.come
He’s now number 4 in top 100 among fellow hackers of his
how to be? sometimes when I play the screen is bullied up
@amber walrus Please use discussion channels #chat or #pubg-mobile for comments and discussions.
@iron gate Can you please elaborate your issue a little bit?
When will third person to fpp come
@rigid seal There is no official announcement for this feature yet as far as my info says,
We can expect this feature to be implemented in upcoming updates.
Ok sir
*mam
Ok mam
My device is clear not thard party app please unhand my account
@night cloak when i play the character's camera rises
Hacking scum @pliant parrot
What
@night cloakare you a bot
@pliant parrot Your account will be unbanned soon it's a warning ban, please keep your device clear and I strongly recommend to #reinstall PUBGM.
@iron gate It's a bug, I'll suggest you to use the repair client option from the login screen.
@rigid seal No.
Ok
Not thrad party app in my mobile please unhand my account 😭 😭 😭
My account is royal pass please unhand my account
@pliant parrot If you're confident that there are no suspicious applications or services installed in your device that are interfering with the gane and you've already tried reinstalling the game then please wait, your account will be unbanned on 04/06/2019.
Jl @night cloakare you member of tencent
No.
Then how you have so much information
Permanent Invite Link: https://discord.gg/pubgm
I've development experience with the game engine on which PUBGM runs on, also please use #chat for discussions. @rigid seal
@rigid seal no one here is member of Tencent
@rigid seal If you're talking about the game, tencent game studios are the creators.
The server @night cloak
what is a plug-in?
Hacks probably @teal cradle
@night cloakoh ok
In reference to what though @teal cradle
@teal cradle Plug-in is a third party interference service.
@night cloak my account also banned for 10 year , i m playing on tencent gaming buddy, never used any third party app or hack or cheat though my account got banned, i tried to contact pubg m support through in game support, official email address still no replay. Please help me
People here can't do anything @lethal viper just click file claim and wait for nothing
@lethal viper I'm sorry but if the official support isn't responding then we're helpless with this case.
why r people getting banned for no reason i am afraid that one day my account will get banned for no reason
@night cloak i gave all proof through still no reply...😓😓
@teal cradle This is a very rare case where users get banned for no reason, bans usually occur when the game's anti-cheat feature gets triggered, also this feature gets updated constantly so you don't need to fear if you're clean.
i am clean thanks to god
Dont get your hopes high if you are banned for 10 yrs. Its wise to make a new account and move on.
Hacker lives a life and innocents getting banned that's how pubg m glitches works
what if someone payed 1000$ on his account
@teal cradle Rules are all the same, no matter how much you pay.
@night cloaki know
This is pubgm, you shouldnt put this much on a game in the first place which false bans people
i know
@teal cradle Your account will NOT be banned for no reason.
The ones who claim and that it's banned for some reason Knowingly or unknowingly have used 3rd party modifications
Hello
PUBG mobile new update 0.13.0 when coming
Probably after the release of the godzilla movie @night cloak
Can someone help me?
@high rivet Please state your issue.
Hello
PUBG mobile new update 0.13.0 when coming
We currently do not have a specific release date for the upcoming update. Once we do, we will publish further information in #news.
I switched from android to iPhone, before switching I had both my google play account and facebook linked to my PUBGM account, now I don’t have the option to link Game Center with my existing PUBGM account. I’m stuck with only facebook, which I don’t want because i don’t want fb friends in the game. @night cloak
I would like to either link twitter or Game center but I cannot do that, because it’s already linked with google play account which I don’t use anymore since I switched to iOS
Bun grinding for green too xd
@high rivet The unlink feature isn't available yet unfortunately,
You have to contact in-game support.
I’ve been on the green side since childhood but yeah haha
@night cloak tried that but no help
Too many facebook friends in the game its really annoying
@high rivet The in-game support is your only option if you want to make these type of changes your account.
Unfortunately, there is no other way I can suggest.
How?
@night cloak There is no official release date for the update, but few internet sources suggest that the update is expected to be rolled on 31st May.
PUBG mobile new update 0.13.0 when coming in Vivo Y71 handset
I want to talk to an actual person but I only get a spammy bot
@high rivet You have to report your issue via the in-game support option from the settings menu,
Due to a huge userbase, the customer support takes time to respond please be patient.
Alright need help.
I have a 20USD Google play gift card and i live in Russia
is there any way i can redeem the 20USD and buy UC on my phone
@blazing saddle What's stopping you?
@night cloak I’ll try my luck, thank you.
✅...
My luck failed me.
@high rivet We can't help regarding this as we don't have any control over account manipulation, we're community support.
Okay so unlinking is impossible, can I at least get rid of fb friends in game?
@high rivet Yes, you can revoke the access of Facebook either from Facebook settings or by getting help from support in game.
@tidal mistyeah i hope so
@night cloak Tried revoking friends list access, made no difference. I still have my fb friends in game..
And contacting support doesn’t help 🤷🏻♂️
Another FPP Duos Hacker in EU, already reported, watch out people!
@high rivet Just revoke the complete access of facebook, and use a different login method. And the support replies when it comes to account safety and privacy, never saw that support didn't help when it is about revoking access.
Hackers ruining my game
Hello, @naive island and @lean current!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
Why can't I block someone on Pubg?someone is spamming my popularity
@night cloak revoking Favebook access and using a different log in method directs me to a new account creation.
@cosmic gazelle Because it is a game, not a social media site.
@cosmic gazelle Blocking doesn't exist..just unfriend him
He's not even in my list @tidal mist
If he's spamming your popularity it's good for you you get more lol
We can't help with that
@tidal mist I don't wan that..block option is everywhere except here..hope it comes here too
@night cloak I’m literally stuck with Facebook.
@high rivet By using a different log in method, I meant to link* a different social media to your game.
@night cloak check screenshot
I see you already revoked an account or switched operation system.
Switched from Android to iPhone yes.
My google account is linked to my pubgm account. Cannot unlink it.
Well, in that case you are out of luck, if you plan to stay with your iPhone. You will have to make a new account for any changes.
They need to do something about this. I’ve seen many people in the same boat as me. Players should be able to unlink unwanted accounts from their pubgm account.
Or at least, the option to disable facebook friends.
Unlink encourages people to sell/trade their accounts which violates ToS of both social media platform and the game. It is very unlikely gonna happen.
You know about dual/second space in redmi phones ? @night cloak
@glass badger I have no idea.
Then at least the possibility of removing facebook friends from the game.
@glass badger I know, what's the issue?
@high rivet Well that is actually a nice idea. I will forward it as a suggestion to the team. For now, you will have to bare with it.
@night cloak Just a nice switch in the game settings to disable/enable fb friends in game. I guarantee a lot of people would appreciate this.
Help me helppp me
If i install pubg in dual/second space my account will be banned?
Dual space of redmi phones
What does a dual space do?
@night cloak second space
@weary sedge Yes?
dual space = parallel apps
@glass badger no it would not
Thanks
Anybody wanna be friends and play??
This channel is not intended for looking for players. Please use the appropriate channels for this purpose. LFG (Looking-For-Group) channels are organized based on server region. Choose channel based on the server you are playing on:
- #activities
- #481201725911465985
- #481201696933150740
- #481201764868292609
- #481201789706698772
- #505322285482115073
- #578547382481059841
You can add players by asking them for their in-game username, or by using the quick team feature.
@cosmic gazelle Please check your dms.
@lime juniper ^
What did you mention me for? I cannot seem to understand what message you are referring to.
Me neither 
Help
Pls help
The player is automatically changing his direction
While shooting or moving
Nevermind its my discord cache ,a guy posted hacking link,sorry.
Help
@worn solstice How may we be of assistance?
@night cloak pls help
Hello, @wide owl!
Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.
Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.
@night cloak The task is not carried out to participate in 1 match in the period from 18:00 to 22:00
@worn solstice I didn't get you, can you elaborate?
@night cloak when is the update coming ?
@low thicket Soon.
0.13 ?
Yes.
@night cloak
who said that we have banned hackers
K . continously losing due to that reason
My tier went down to crown
m762 from bootcamp to its hill all heads 1 squad 1 speay
@night cloak In what sense?
@low thicket Unfortunate, be patient as they fixed the issue in 013 beta. Hope it will be coming to global in a few week.
@worn solstice I need to check my English version., wait a moment.
@night cloak ок
@low thicket Checkout #beta-news
K
@night cloak wanna play?
@night cloak Please use, #481201696933150740 or #481201725911465985 or #activities or #481201789706698772 or #481201764868292609, if you're looking for people to play with.
@night cloak but i’m looking for u
@night cloak Sorry, I don't play with non friends.
@night cloak then we met each other ehile playing
While*
@worn solstice 18:00 to 22:00 is UTC time. So you gotta calculate and match your time zone with it.
@night cloak Will you move to #chat?
@night cloak ok
@night cloak It will be difficult (Sorry
Is it true that you get good items from crates when opening them at 2am utc?
Bc i and my friend both got mithic items
On 2am utc exactly
And from free coupons
@night cloak Thank you for answering.
