#questions

1 messages · Page 469 of 1

rain tusk
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@vagrant prairie what if they give again season 6 rp card?

quasi hare
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@vagrant prairie it doesn't matter to them even if they get banned for numerous reports. the creat new account and do the same again😞

vagrant prairie
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@tardy coral Sorry for your inconvenience. Have you contacted in-game customer service??

graceful hazel
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What can I do if my account cannot be open? ( Not coz of ban )

vagrant prairie
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@graceful hazel Check your internet connection Ig

quasi hare
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@long quest yeap i have them almost every match I play.

silver grail
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@vagrant prairie i wanna ask how i can get Falcon Code?

olive wyvern
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Lmao I just got killed by bot do to server request timeout an major lag game is that retarded

silver grail
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@vagrant prairie every time im found the falcon place and click Hatch always display the bird not code

tardy coral
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@vagrant prairie please guide me how to to it..

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@vagrant prairie oh i think i know how

vagrant prairie
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@tardy coral Open your pubg, go to settings and at bottom left corner you will see customer service icon right next to log out button. Just report your issue there and give required things like character ID and Google purchase mail Screen shot. They will respond and hopefully you will get your purchases in 48 hours or so.

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@silver grail That's the same thing. It's just Falcon and not any code. :/

tardy coral
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@vagrant prairie Ok, thanks for info!

vagrant prairie
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Np

silver grail
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@vagrant prairie so nothing special? -_-"

graceful hazel
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I @vagrant prairie it like this, when at the loading into main menu, my pubg suddenly stopped, it not coz of my phone since I try at another phone the same thing happened, so I try open my another account on the same phone,it went well into main menu, so what the problem? I try contact in game customer service which is not helping, so I emailed tencent unfortunately it also useless

vagrant prairie
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@silver grail Nope, not yet. For now you just have the temporary bird. Hopefully they might launch it permanently at later updates.

silver grail
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pubg said Falcon is ends on 23 may @vagrant prairie

vagrant prairie
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@graceful hazel So your linked account log in is just stucked at loading screen??

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How long have you kept it like that just to test??

silver grail
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@vagrant prairie when beta version will available on emu?

vagrant prairie
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@silver grail Yes but that's for the test. You will still be able to see after 23rd I guess.

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@silver grail I'm not sure but you can check #beta-news

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It will be updated..

graceful hazel
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@vagrant prairie yeah it stuck n then stopped working

silver grail
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@vagrant prairieim already check but for emu not available yet

cedar finch
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Hii

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i want help

silver grail
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@graceful hazel clear cache, uninstall and downloading again maybe will work

gentle portal
#

No fixes patch . Joke feelsbad

vagrant prairie
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@graceful hazel Sometimes it takes time at loading screen. But you said you logged in on other account right? Also, you said you tried logging in on other device and same problem occurred. TBH I am not sure why isn't it taking your login. I guess try reinstalling it all.

graceful hazel
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@silver grail do u think I'm stupid ? I did 5 times ady

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@vagrant prairie did it already

vagrant prairie
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@graceful hazel You reinstalled 5 times?! :/

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@tidal mist Help @graceful hazel

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@cedar finch What's your problem??

gentle portal
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Big joke scam game

cedar finch
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My teammate report's me because he was jealous of me because he was dead earlier. So he was jealous he reported me without some reason

So i want to know is my account is in danger?
I didn't did Anything
@vagrant prairie

tidal mist
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@graceful hazel It's a new issue but reported already,a temporary solution is to restart asap whenever the loading screen is stuck.

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@cedar finch No Don't worry

cedar finch
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@vagrant prairie help

vagrant prairie
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@tidal mist That person isn't talking about match making loading screen though. I'm ignorant. :/

cedar finch
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@tidal mist I can trust 💛 you thank you!

vagrant prairie
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@silver grail Usually I don't think beta releases for emu that soon. If you are interested in really using it then you can use other emulators and download the beta for it.

graceful hazel
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@tidal mist already did it

tidal mist
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@graceful hazel so you cannot get in the game at all?

vagrant prairie
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@cedar finch Lol. You won't get your merit reduced unless you naded him.

graceful hazel
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@tidal mist yeab

tidal mist
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Some new bug then mhm

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Report it in bug reports @graceful hazel

cedar finch
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@vagrant prairie ohh thnxx and I also wanna know that my account will not be banned na..

long quest
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@quasi hare that’s crazy I match with Emulator players as well because one guy in my clan I think it’s crazy one guy a couple weeks ago had a 79 K/D I posted it to my channel I reported and and a couple days later another streamer got hit by the same guy 79 K/D is Totally absurd

graceful hazel
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@tidal mist ok

vagrant prairie
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@cedar finch Even if you had naded him then also Pubg won't ban you direct for that. Your merit will get reduced and if you have merit less than 75 then you can only play solos.^^ You are perfectly safe.

serene steppe
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In normal game i get 600ms PING on ALL SERVERS and seems like its not been fixed... in BETA i get 280ms in NA and 370ms in ASIA

night cloak
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@night cloak

serene steppe
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And in beta the fire button works like 1/4 times... lol👌

night cloak
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I got -10 merit on other people fault & thanks to hacker

vagrant prairie
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@night cloak What did "other people" do to reduce your merit?? :/

night cloak
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Friendly killed me with grenade

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I lost merit

cedar finch
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@vagrant prairie no i didn't naded him he just reported me because he was jealous of me as he was killed earlier

vocal roost
vagrant prairie
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If they (teamm mates) killed you with nade then you can't lose your merit. But if you killed them only then you can lose your merit.

night cloak
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Why I lost merit is my question

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Support team on drugs I guess

deep hemlock
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Hello guys i have a problem, i played crew challenge group stage yesterday and there was a team with a guy hacking. he did it very smart only used it at the first game and the team got the first place ranking and qualified for finals.

I have a record and just the stats prouves it because first game they killed 27 peoples and the two last they just died with only 2-4kills....

vagrant prairie
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@night cloak Maybe you knocked your own team mate with nade as well and he reported it. ¯_(ツ)_/¯

night cloak
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Nope

vagrant prairie
night cloak
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Ohk thanks

storm flumeBOT
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Hello, @deep hemlock!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

night cloak
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This helps or just spam here

little root
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@lime juniper

storm flumeBOT
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Hello, @little root!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

little root
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see this hacker

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got 21kills

night cloak
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@little root Just report them in game. That would be all.

deep hemlock
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seriously like people are getting answers because they lost merits and i talk about a hacker in crew challenge qualification for finals and no one cares ?

little root
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1 talked in all they said same

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he killed beyond wall

deep hemlock
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bot answers me like lol

night cloak
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@deep hemlock We cannot do anything about cheaters here. We can only provide answers. What kind of answers you prefer?

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Can’t we get hacker proof PUBG

deep hemlock
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well i would like that someone gives me an admin to contact... and speek with him by mail or whatever

night cloak
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@night cloak You can record video of them playing and send the video to support in game.

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@deep hemlock Admins are only managing this discord server.

vagrant prairie
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@deep hemlock It wasn't bot who made that command though. Just report them that's the best you can do from your end. Or post video proof on YouTube and link it. If you are really that pissed then just tag Pubg Mobile on twitter after reporting in game. :/

night cloak
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I am playing on mobile

long quest
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Does pub G have a detection in game for hackers

quasi hare
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@long quest yeap I don't really get it what do they get by hacking a game. it's a game people play it for fun. if they are really such a pro at hacking then why aren't they show their hacking skills elsewhere.

vagrant prairie
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@long quest Yes, they do but hackers also evolve as the developer launches new versions of anti cheat.

deep hemlock
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i don’t care about hackers but in a tournament with only few players ? like wtf are the game doing ? adding godzilla ?

vagrant prairie
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@quasi hare Technically they aren't hackers TBH. They just use scripts and esp and fairly speaking it comes at cheap price. They don't create scripts as it requires knowledge. They are just useless lonely people who thinks that they are the real deal.

little root
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how could i report?

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in game i report ed

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i dont record

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and he also closed his information

vagrant prairie
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@deep hemlock We can't expect anything from a free to play game. Collaborations are their way to earn. You can't blame them for that but ye I'm with you on that that they should fix the game.

long quest
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Can I make a suggestion why doesn’t PUBG MOBILE look into banding UDID IDs

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Free game 😂

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I have dumped probably about 3 grand into this game out of my own pocket

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Since season 2

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And I have credit card statements to prove it

quasi hare
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@vagrant prairie still using script is cheating wheather they do it by them selves or take it from other. isn't it unfair for us regular players?

vagrant prairie
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Nothing is fair in this wicked world.

little root
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@vagrant prairiegot it...but i just repored oif they can do something

long quest
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Where can I post videos of hackers other than my YouTube channel BattleTheBlazeGaming so Tencent can review the gameplay

vagrant prairie
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Reddit or twitter I guess. :/

long quest
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Do they have a Discord channel @vagrant prairie

vagrant prairie
long quest
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K I’ll try that thank you @vagrant prairie

silver grail
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@vagrant prairie bluestack maybe recomended right?

vagrant prairie
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@silver grail You can use any emulator if you are way to eager to check the beta. BlueStacks is decent. Still maybe you won't have to wait that much for emulator beta I guess. Maybe about a week or so

silver grail
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@vagrant prairie NOX? hahaha jk 😂

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@vagrant prairie u know 666 rank 1 in squad is a hacker but why he's not getting banned now?

vagrant prairie
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@silver grail I think he got banned or rank removed :/

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He isn't on top leaderboard now.

silver grail
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@vagrant prairieI sometimes get a random team that uses cheats and after I report that my merit doesn't decrease why?

vagrant prairie
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@silver grail Because you weren't using cheats. :/
If you get a team mate who is using scripts and if you report him then only his merit will be reduced and a report will be made. But since you were in his team and not using anything so you won't be having any change in your merit.

gaunt orbit
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Should be banned...NA rank leaders are all conquerors using asin names...sad pathetic lives they led

silver grail
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@vagrant prairiebut I read the merit system saying if I team up with players who use cheat my merit it also decreases, could it be error?

vagrant prairie
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@silver grail If you are the one reporting your team mates then you won't be getting merit deduction. But since your team mate(s) are using 3rd party things and when they will kill someone then the dead players will report your whole team and maybe you will get your merit reduced based on that.

night cloak
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@silver grail If you play with cheaters, your merit won't decrease but you'll get banned if they get banned.

silver grail
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@vagrant prairie im play the game on emu why in middle server duo fpp take a long time to find the match ?

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@vagrant prairiemaybe a lot of them play via cellphones ??!

night cloak
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@silver grail Duo FPP takes a long time on mobile too. It's because of the less number of people playing in that mode.

silver grail
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@night cloak not for all server only middle and krjp

night cloak
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Middle East is a brand new server. Hence, less players.

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@silver grail I've tested, it takes longest on SA server if you're Platinum plus.

brisk knot
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I need help!! !! !

night cloak
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@brisk knot Aloha! How can I help you?

silver grail
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@night cloak but on asian europe and na so fast find the match

night cloak
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Maybe because you're low tier?

brisk knot
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@night cloak my tier is not increasing when I go match and win or loss match it showing me +0

silver grail
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@night cloak but i dont want play they server bcoz many hacker

night cloak
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@silver grail There are a lot of people playing in Asia and Europe servers. And you're probably not platinum plus in those servers.

brisk knot
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So it's server glitch?

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Or alone muje?

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Mine*

night cloak
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@brisk knot Can I see screenshot?

brisk knot
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Ya sure

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Let me take screen shot

silver grail
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@night cloak duo fpp is a stuck in platinum bcoz noth8ng get match

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@night cloak for all server

night cloak
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They can't do anything about it here
You either switch to squads or try to wait for a match. Squads relatively has less matchmaking time

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@silver grail It depends on server, tier and modes.

There's less people play in FPP. Less people play Duo, Less people play in Middle East. Less + less + less = huge matchmaking time.

brisk knot
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Look at this

vagrant prairie
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@brisk knot Sometimes in a match if you have performed just barely equal to your equivalent elo in ranking then you will neither get points reduced or added. Happened with me many times. But if you got that like same +0 for like 4-5 games or more then it might be a glitch.

night cloak
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@brisk knot That happens when you go AFK during match.

brisk knot
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No

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I played full match

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Like regulars

night cloak
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Have you tried repairing your client?

brisk knot
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It's my pubg account glitch. On my guest it's fine.

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Maybe*

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But guest increases

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Can i contact to admins?

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Of PUBG

night cloak
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Try repairing your client, make sure to tap on 3rd option (Initialisation). @brisk knot

brisk knot
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But sir it's account glitch?

vagrant prairie
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@brisk knot You might have just died too many times before you pushed rank. Like when you were on Bronze V and if you lose or commit suicide then the game don't deducts any points as it can't but when you rank up it accounts for the earlier ones as well

night cloak
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Admins of PUBG = Customers Support in game.

brisk knot
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All are bots @night cloak

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But i opened my account after a long time

night cloak
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@brisk knot They use bots to answer first with FAQs. If you keep on asking, the bot requests a human to contact you.

brisk knot
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But chat is automatically close @night cloak

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Even I'm not satisfied with it

night cloak
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If you keep on asking, it won't.

brisk knot
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I can't chat here?

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With moderators?

night cloak
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No. We only manage this discord server. We've no contacts with developers @brisk knot

brisk knot
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Oops..

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Now I wasted my lots of money.

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To get stuck on bronze and kills the bot?

vagrant prairie
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@brisk knot Can I have your character ID and may I know which server you were pushing in??

brisk knot
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Sure

silver grail
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@night cloak I've played a duo tpp when my rank is gold and when the match starts why is my enemy ranked conqueror? even he is a hacker

brisk knot
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@vagrant prairie ๖MG么AnuRaG๛

vagrant prairie
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I don't think that your rank just randomly got reset to bronze V. I suspect it was already on Bronze V when you started ranking up.

brisk knot
weary ermine
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Pubg sucks

brisk knot
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@weary ermine +1 until they fix my glitch

weary ermine
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And will suck everytime

night cloak
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@silver grail The matchmaking works like that. The conqueror had a team mate of your rank.

weary ermine
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And the glitches will never ever get resolve

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It's guarantee and official from pubg

night cloak
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Hello guys I wanna ask 2 things

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@weary ermine And it will die tomorrow. Please move to #chat.

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@night cloak Mhmm

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I'm playing in Korean version can global version players see my outfits and skins?

brisk knot
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@vagrant prairie are you going to see my profile?

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Yes @night cloak

night cloak
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@night cloak Not sure. Unfortunately this support is only for global version.

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And will the next update have fpp to tpp switch?

brisk knot
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But you can't join clans of other versions

night cloak
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Oh

brisk knot
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Bcoz the reason of perks

vagrant prairie
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@brisk knot ye gimme a sec.

night cloak
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FPP to TPP switch won't be a thing because there's already two different leaderboards, unlike chinese version.

silver grail
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@night cloak so if I have a gold rating and my friend is ace and the room holder is me then the enemy is the same rank as me?

brisk knot
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@night cloak I saw a video before. That added something in Shadow maybe it showing button on left to change tpp to fpp

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I did not tried

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Bcoz I don't want to get my account ban 😧

night cloak
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@silver grail Your enemy team will have at least one person from your rank.

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@brisk knot You can make the game Fortnite if you mess up with files. That's what we don't recommend. Yes, it can result in a ban.

brisk knot
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@night cloak I used money on my account so i care it too much 😇

vagrant prairie
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@silver grail Bruh tbh you are pushing middle east as far as my knowledge and because Middle east is a new server, it doesn't get that traffic or players. So on an average you have to wait for 2 minutes for a match and it is possible that you will play with conquerors because very less players plays on the server.

night cloak
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@brisk knot We all do.

brisk knot
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@vagrant prairie middle East is for hackers

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I never won 😑

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Anyone can fix my glitch?? M

night cloak
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@brisk knot Please report in game. We cannot help you here. For further discussion, you may move to #pubg-mobile

brisk knot
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@vagrant prairie sir you checked my profile?

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@night cloak Alright 😔

silver grail
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@brisk knot u never win? for 10 match example i win 9 in middle btw i using emulator

brisk knot
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I never

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I found always hackers

silver grail
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@brisk knot u play on mobile?

brisk knot
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Ofc ya

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My tier freezed 😢

silver grail
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@brisk knot maybe on mobile have a lot hacker in middle server

brisk knot
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Its 100% confirmed

vagrant prairie
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@brisk knot I did and honestly you didnt even played total 5 matches in 2 seasons. You are a season 4 player and you only played 2 matches in season 4. Then you stayed offline for whole 2 seasons. Every season rank resets and usually you lose like minimum of 1-2 tiers. You are logging in after 2 Seasons and even before the loggin in and ranking up your initial rank was bronze V. Now for the final conclusion I would just say that the ranking system is working perfectly fine. You never ranked up so therefore your rank is still in bronze V. Play at least 10 more games and then report any issue.

silver grail
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@brisk knot asian europe and na have a lot hacker even on mobile or pc --'

brisk knot
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@vagrant prairie yeah I don't played. On some seasons

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😭

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So I should play with bots?

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10 matches or more?

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Can any moderator send this glitch to? Developers?

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Please just requesting you.

vagrant prairie
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It's not a glitch. Do as requested first. The ranking system is perfectly fine. Stop spamming for useless reason. :l

brisk knot
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That's my bad. That I wasted money on it..

jaunty lodge
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Anyone can help?

vagrant prairie
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@jaunty lodge What's your problem??

jaunty lodge
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Its based on payments so before i used one of my emails to buy uc or anything from Pubg(visa card) and now i switched to Google Play Cards(buyable in store) to try so problem occured i couldnt add that code from card on account(old one with visa card) because i was back then locates in different country and problem is whenever i try to buy uc it opens my account with visa which i dont want to use and i couldnt find a way to switch to other account i also tried to uninstall game and install it from that new account(with Google Play Card Balance?) and didnt work it still opens and asks to buy with first one and it seems i just wasted money...

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also forgot to mention i created new account so i could use Google Play Cards

covert mason
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I have a video of Pakistani hacker that is shoting trought the walls , can i report him here? I have a video on YT and i can send it any time

vagrant prairie
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@jaunty lodge You didn't had to create a new google account just for Google Play Cards. You can still redeem it in your old account too where you have your Visa card linked. Have you redeemed the google play card on your new account though??

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@covert mason Report him in game.

covert mason
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I did

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But i have proof of him cheating and usualy when i report bug abuse or hackers nothing happens theyre still playing..

vagrant prairie
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@covert mason That's all you can do rn. If you want to go further than this then you can upload the video on youtube and then tag pubg on twitter and reddit by uploading same video proof.

jaunty lodge
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@vagrant prairie unfortunatelly I did.... I couldnt tho cuz i bought card here (germany) and account was created in (croatia) so i couldnt use card on old one... And now money stuck on new account and i cant use it in game

vagrant prairie
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If you redeemed it in your new account then I guess you just have to remove all your google accounts from your device and then just log in with new google account where you redeemed your gift card and after that you can make in game purchses with new account. But just be sure to write or remember all accounts passwords because you will need to add them again.

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@jaunty lodge How many google accounts have you linked in the phone rn??

jaunty lodge
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3

vagrant prairie
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Just write them down somewhere with password and log out from every google account from main phone settings and then log in with new account.

jaunty lodge
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will i lose account info (payment history) after delete?

vagrant prairie
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After you are done with this add your other 2 account back

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No, you wont lose any payment history or account info as long as you remember your password.

jaunty lodge
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more important question is will i lose my prime subscripction

vagrant prairie
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Still if you are afraid then you can take screenshots of it. I would recommend that

jaunty lodge
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a good idea

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Gonna give a try

vagrant prairie
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What prime subscription?? Ohh Fruit. Now that's complicated.

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Don't tell me that you have prime subscription on your pubg account with VISA card on first google acount and you want to make in game purchases from second account as well. >.<

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I guess to get back your subscription you will again have to log out and log in from old google account :l

jaunty lodge
#

What if i try on new device login just from new email on Google Play Store and download pubg then try to use since my account is based on Facebook

cold rune
#

Europe servers are bad today high ping (120-180) for everyone. What is happening?

jovial anchor
#

i need pubg lite for pc support

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where can i get that

cold rune
#

On pc @jovial anchor

jovial anchor
#

what

cold rune
tardy pebble
#

I'm stuck on a room that has already ended and cant leave

jovial anchor
#

it's the pubg lite for pc

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not the one on phones

tardy pebble
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Cant report the problem cuz every time I restart I'm in the damn thing

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Really enjoying the new update

cold rune
#

Select the other one then, emulator-support

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@tardy pebble restart Ur device

tardy pebble
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I did

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Twice

night gull
#

how i can delete my pubg account?

tardy pebble
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The damn games just stuck

cold rune
#

Can you send a screenshot of your problem?

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@night gull in the Settings

night gull
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@cold rune i don't find it

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can you take screenshot?

tardy pebble
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I press start and it says that

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I've already closed it and it wont let me leave

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Not sure what to do at this point

cold rune
night gull
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@cold rune but this is not in my setting

cold rune
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@tardy pebble im thinking about a solution gimme a sec

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@night gull are you using an guest account?

night gull
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@cold rune yes

cold rune
#

@night gull then there is nothing to delete, make sure to connect ur account to one of the services to save your progress

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@tardy pebble i assume nothing happens when u press the x on the top right?

wraith terrace
#

Hi. I can't find the emulator chat.

jovial anchor
#

@cold rune once again

cold rune
jovial anchor
#

pubg lite PC not the ones you play on phones

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not emulator either

cold rune
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Oh this is pubg mobile discord you need to go to the discord for the pc version then @jovial anchor

jovial anchor
#

have you wondered what i was asking you

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maybe if you looked carefully

cold rune
#

@remote oyster how can we help you

jovial anchor
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i was asking for the DISCORD INVITE

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because i can't FIND it

wraith terrace
#

@jovial anchor is that message for me?

jovial anchor
#

no

night gull
#

@cold rune thank you bro

cold rune
jovial anchor
#

i'm in it

#

eh

#

forget it

remote oyster
#

@cold rune what device? thatyou have a delete button

night gull
#

why i have only 19 FPS?

cold rune
#

@remote oyster has nothing to do with what device I’m using but for reference, IPad Pro 2017 2nd generation

wraith terrace
#

Maybe pubg lite is better for me than the emulator?

#

Im trying to move to my pc but...

#

The emulator is giving me some headache

cold rune
#

@night gull maybe your settings are too high, if not then no idea

#

@wraith terrace i have no experience with Emulator sorry ^

remote oyster
wraith terrace
#

Do you have with PUBG Lite?

cold rune
#

@wraith terrace im using the Korean client for mobile

remote oyster
#

O korea. Ok

cold rune
#

@remote oyster make sure to connect in the login page with given options

wraith terrace
#

Why korean? You are.korean?

dense ridge
#

@wraith terrace don't use pubg lite ,it was hacked ,if you install it you'll get virus

cold rune
#

I am not, the Korean client just has some benefits over the global client

wraith terrace
#

@dense ridge you serious? A quick google search did not reveal any info.on it

remote oyster
#

moderators help, I need contact with those who can help, with slander 😃

wraith terrace
#

@jovial anchor why does grammar want the pubg pc discord for PUBG lite? I don't see a channel there about it

dense ridge
#

@wraith terrace it is only available through aptoid and it is virus

wraith terrace
#

@dense ridge no no, I mean PUBG Lite for thr PC sorry

#

I know this is PUBG Mobile here

dense ridge
#

Hah ok

#

Pubg lite was only available in Thailand, try using vpn

tardy pebble
#

Sorry I guess it kinda fixed itself

#

But I really appreciate the help tho

cold rune
#

@tardy pebble glad to hear

night gull
#

@remote oyster where is delete account button

wraith terrace
#

I see. So I'm not sure what's really better, to try to make PUBG emulator work, or try PUBG PC Lite with a VPN

night gull
#

@wraith terrace pubg lite is better

wraith terrace
#

Even with a VPN?

#

I mean, even if you need a VPN? I wonder if it adds a crazy amount of latency

night gull
#

yes

wintry tinsel
#

Do u have any idea what is happening in crew challenge this season?😂

#

7 hackers teams in each group this is ridiculous

remote oyster
#

@night gull there is no button on the European client

#

Need admin!!!

#

Allo

#

Moderators need help

dense ridge
#

Pubg lite is way better than emulator, with less errors

mortal lagoon
#

Hey pubg i'm facing some network problem game server time out dilha rha hai¿

spring flame
#

Elaborate please, @remote oyster.

oak plover
silver grail
night cloak
#

What is happening with cheaters in crew challenge?

keen spindle
#

thats not good

brisk knot
#

😢

storm flumeBOT
#

Hello, @brisk knot!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

hazy sorrel
#

Gamer id is the name of your account right?

night cloak
#

@hazy sorrel May I know why you're spamming that in different channels?

hazy sorrel
#

tried to get an answer quicker mb

night cloak
#

@oak plover they send you a gift through in-game mail
I'm not fully aware of all the rewards, but I got silver fragments the other day.

sand wraith
#

How to gift a name card to someone?

polar turtle
#

Before you could also copy that number but after update it’s impossible. 😣

night cloak
#

@sand wraith Rename cards cannot be gifted.

hazy sorrel
#

no

#

thats the char id

#

i think

sand wraith
#

😢

polar turtle
#

@hazy sorrel but we talking about ID in pubg mobile or something else? 🤔

hazy sorrel
#

"pubgm support"

night cloak
#

@hazy sorrel Gamer ID is supposed to be Character ID. Can you elaborate why and where do you need this so called gamer-id?

hazy sorrel
#

the beta survey

night cloak
#

Yes, that's character ID.

hazy sorrel
#

No but

night cloak
#

Botter sells Internet-based hackers who pay for information

hazy sorrel
#

theres also another question

night cloak
#

Botter sells Internet-based hackers who pay for information

hazy sorrel
#

where they ask for the char id

#

so they're both diffrent things

night cloak
#

Botter sells Internet-based hackers who pay for information

#

@hazy sorrel Just skip that for now.

#

@night cloak No advertising.

silver grail
#

@night cloak u know why?

night cloak
#

@silver grail Aloha! How can I help you?

silver grail
flint jasper
#

can i add a suggestion?

night cloak
#

@silver grail Do you have any video footage of them cheating?

#

@flint jasper Hey, you have to contact customer support in game for any suggestions or feedbacks. You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions on how to contact support.

flint jasper
#

ok thanks

silver grail
#

@night cloak try to look he's score and u will see he's got the score 2367 points but he's rank is a Conqueror!

#

@night cloak he's most kill is a 40! are u kidding me? nothing can kill 40 in solo! bcoz many cheating!

night cloak
#

@silver grail You can search on YouTube and find people killing more than 40 bots in solo, And can I see a screenshot of their score?

silver grail
#

@night cloak sry but i talk this is asian server not krjp!

#

no one can got 40 kills on 1 match in asian or europe! if yes he's absolutely a cheating!

night cloak
#

@silver grail If you're bronze 5, you can actually get 40 bot kills, specially if you're on Emulator. It doesn't matter which server you're in. Bronze 5 is you vs bots.

silver grail
#

@night cloak im already try but my most kill only 22 in asian server. BOT is not a noob!

night cloak
#

@silver grail That's the difference between you vs a top player. And Bots are designed to be noob.

#

I think this discussion has no end, let's carry it in #pubg-mobile.

vestal fable
#

@silver grail They openly support cheaters by trying to justify why they are "pro's" lol nvm the dozens of hacker videos on youtube which they continue to turn a blind eye to

night cloak
#

How do you download beta version of pubg?

last ridge
#

why dont season 1 stats show?

#

🤔

fallow scroll
#

❤Guys❤Like ❤Subscriber❤don't Forget to Bell icon❤ keep supporting❤

narrow warren
#

how do I download the beta

polar turtle
#

@night cloak I think it’s easier to kill 20/30 players in bootcamp (if you have luck that everyone from plane will jump there and you have good device that will not crash after that) then find 40 bots in bronze. I tried to hunt bots in bronze many times. I think I never managed to kill more than 20. They spawning far away and even vehicle not helping to find them.

simple mural
#

I only played season 1 then when i came back at season 5 it was like im a new player except i still have OG items

main pagoda
#

Coz I did both week 1 and 2 last week

silver grail
#

@polar turtle solo vs squad maybe can but solo vs solo we can't bcoz not much want jump in bootcamp

vernal vessel
#

hey guys my pubg mobile is stuck at installing on tencent gaming buddy any solutions? i have tried disabling antivirus and redownloading it again twice

wispy matrix
#

Emulator?

vernal vessel
#

yes @wispy matrix

wispy matrix
vernal vessel
#

i cant see any emulator support

wispy matrix
#

Did you even read my message completely?

vagrant prairie
#

@main pagoda You will have week 3 missions at 2am UTC. i.e. after 2 hours and 10 minutes.^^

vernal vessel
#

sorry got it

wispy matrix
#

K

shy needle
#

What if taki taki was made my me

vagrant prairie
#

I just got killed by Global Top 3 Conquerors Middle East in my recent match. This ahole killed me underwater even when I was full boosted. I'm tired of getting killed by these crow outfit hackers. Pubg should enforce a direct ban community based on video evidence proof. Because most of the Top 500 in every single server are hackers. :/
Also, reporting on profile doesn't seem to work on it's on. I think there is a threshold that needs to reach first like maybe 100 reports then it gets detected or something. Just annoyed by getting killed underwater for 5th time this season while pushing in top 500. :/

shy needle
#

@vagrant prairie 100% they will never fix

noble stone
#

Are we still able to buy name cards or?

shy needle
#

Yes

noble stone
#

Where?

shy needle
#

Do u have uc

#

?

noble stone
#

Nope

#

I have like 300k bp

shy needle
#

U can buy scraps

#

20 sliver

vagrant prairie
#

BP = Soldier Crate = Silver Fragments

noble stone
#

So how do I get the name change card?

shy needle
#

U have to buy with uc

noble stone
#

Ffs

shy needle
#

@noble stone did u change your name?

noble stone
#

Yup sadly

shy needle
#

Same 😂

lofty tinsel
shy needle
#

🤔

polar turtle
#

@vagrant prairie I’m tired of cheaters too. 😢

shy needle
#

Asia

#

Has the most hackers

drowsy bluff
#

what’s the tier protection on the top right of “ start “

night cloak
#

I encounter serious bug .

#

When I turn off my UI AND MUSIC audio

#

My Microphone voice goes very low . Even tho it's on max in Audio Settings .

#

Kindly inform the Devs . Thanks

cosmic gazelle
#

What is the tier protection in teady section?

#

Ready*

polar turtle
cosmic gazelle
#

So no matter I die,I wont get negative points?

solid flume
#

😋

polar turtle
#

But I don’t know how protected🤷‍♀️ will we not get any minus or what

cosmic gazelle
#

Yaa

#

That's the question

#

If this is the case.. I'm doing blind rush pol

#

Lol

polar turtle
#

Well try with friends on the other server first and do suicide and check 🤷‍♀️

#

My friends are sleeping now so I can’t test

#

But still remember that your kd ratio may be affected

cosmic gazelle
#

Ya gud advice

mossy mango
#

Is it true that you will get 20 crate coupons when reaching Diamond rank?

polar turtle
mossy mango
#

Oh yeah that

#

Which version is that?

silver grail
#

@shy needle asia europe na have a lot hacker dude

mossy mango
#

(I haven't play this game for a week)

rotund marlin
#

The fuuuck is tier protection?

mossy mango
#

Not getting derank even if you get minus 200 points when playing classic

rotund marlin
#

Wow reallt

#

Is it for alimited time?

polar turtle
#

None knows how it really works now.

#

Yup limited time

formal nimbus
#

But I'm not even in diamond tier

#

Also lost my 7 premium crate scraps

polar inlet
#

@rotund marlin tier protection is if u reach a new tier and for example u have 3915 points, if u die early and assuming you would loose 30 points, instead of losing those 30 points you only lose 15 points and end up in 3900. Next game if u die early again it goes bellow that point.

frank charm
#

no it is not this it is something new

#

i had 3195 and i died early game and i got protection

haughty cypress
#

its been around since the game released lol

frank charm
#

jeez it is not that kind of protection which we all used to

shy needle
#

@silver grail i never found hacker in na

vagrant prairie
#

@shy needle You might be playing on Bronze with bots then :/

shy needle
#

@vagrant prairieno plat 4

vagrant prairie
#

Every single server have hackers.

haughty cypress
#

yehs

silver grail
#

@shy needle maybe you can't tell the difference

polar turtle
#

@haughty cypress well so why we have that event?

haughty cypress
#

why are you asking me?

polar turtle
#

@haughty cypress I’m assuming that there’s something new. Why would they do event from normal tier protection

haughty cypress
#

how would i know lmao

polar turtle
#

“its been around since the game released lol”

haughty cypress
#

yea, tier protection has been around since the game released

shy needle
#

Hands up hands up high can u touch the sky

#

Cause bigroom never dies

night cloak
#

This channel is for game related question, @shy needle. Move to #chat for off-topic conversation.

shy needle
#

Chill

#

Why have

#

To take serious

#

Toxic

#

Korean

night cloak
#

Rude.

green edge
cursive sail
#

hi

strange tiger
#

Hi

#

What is tier protection

night cloak
#

When 0.13 will launch?

#

Globally

unreal vessel
#

Whats this tier protection thing

#

It shows up for everyone

vapid saffron
#

@unreal vessel just wanted to ask right now 😄

unreal vessel
#

xd

rare scaffold
#

@unreal vessel when your points are at somewhere near 2100 and if it falls below 2100 your league will deduct, so tier protection makes sure that if you lose a battle and lose points then it doesn't let you get to a lower league

#

But if you lose again, then you will lose the league

unreal vessel
#

But why does everyone have it

#

Not only me @rare scaffold

night cloak
unreal vessel
#

^^ see?

vapid saffron
#

@rare scaffold i am 3880 and i lose 2 time in row i didnt lost points

rare scaffold
#

It is a sign that you are at the verge of losing your league, so the tier protection is not letting you lose your league

#

@vapid saffron you must have earned some trophies that's why

#

@night cloak ^^^

#

Tier protection was in the game before and it is showing itself in this way from now on

lofty tinsel
#

@rare scaffold No. It's Event maybe it's different

night cloak
#

@rare scaffold i think its working because i die early and my points deducated 25

#

@rare scaffold not working

rare scaffold
#

@lofty tinsel it could be something different but that is the work of tier protection

vapid saffron
#

i died #11 and i didnt lose

rare scaffold
#

I didn't say that you will not lose points, I said that you will not lose your league at least for one battle

#

It was in the game for a long time

lofty tinsel
#

@vapid saffron Did you play with ur friends or solo ?

vapid saffron
#

2 in row ?? and im in the 3rd game and its still showing

#

@lofty tinsel with friends

rare scaffold
#

What is your league?

vapid saffron
#

crown 4

rare scaffold
#

You died at #11 and you didn't lose what?

vapid saffron
#

points

rare scaffold
#

Hmm

lofty tinsel
#

I think you can play 5 games with friends without losing any point + you'll not lose your tier in event time "24-26 may"

rare scaffold
#

Maybe

#

Need to confirm what it is

sand wraith
#

Why doesn’t pubgm do hardware ban for hackers/cheaters?

grim sand
#

@rare scaffold is some new event is live?

rare scaffold
#

Companion I guess

grim sand
#

Hamm

#

🤔

#

Companion is only temporary

rare scaffold
#

Idk

cosmic gazelle
#

Can I add a video link here of my issue for better explanation?

grave sorrel
#

No

#

U can’t add video @cosmic gazelle

cosmic gazelle
#

Not video but its link?

grave sorrel
#

There’s different place for that be professional

torn relic
#

Hey Admins !! In ramadhan sign-in event on 23 may ! They are giving RP card for season 6 instead of season 7 !

cosmic gazelle
#

No one is helping me..its been 6 months now and I'm tired of explaining same thinf

#

Thing*

#

Have been complaining about it in discord and in ingame

grave sorrel
#

Bhul jao tumhara title bug lol

#

Hahahahahshshsa

cosmic gazelle
#

@grave sorrelyou remember

#

🤣

grave sorrel
#

Lol post it

cosmic gazelle
#

Help man

grave sorrel
#

Why asking

cosmic gazelle
#

Help krde kuch😭

steel rover
#

Even without the friend bonus in elite missions, can you still reach rank 100?

grave sorrel
#

Any admin please help @cosmic gazelle from past 6 months he isn’t able to get any region title when he’s ranked top 50 most of the time

#

By regional titles I meant squad wins, terminator etc

hidden crater
#

I've a question...

#

why does it say 'tier protection' near the match button???

midnight lantern
#

Yes what is it

hidden crater
#

help

midnight lantern
#

Wait lemme check it

polar turtle
#

@hidden crater check above a lot of people was already writing about it

midnight lantern
#

It means no negitive points

lofty tinsel
#

@midnight lantern Only 5 first games ?

hidden crater
#

ohh

midnight lantern
#

Nope

hidden crater
#

pft

#

useless

#

I don't get negative points

lofty tinsel
#

@polar turtle i will not get negative points in how many games ?

midnight lantern
#

You can push hard now

#

Till 2 days

hidden crater
#

lol

lofty tinsel
#

i dont think so. I played solo and -13

hidden crater
#

Campers, this is your chance to play agro

midnight lantern
#

See clearly it says as a team not solo

hidden crater
#

k/d is still gonna change right?

midnight lantern
#

It depends on how much you killled

hidden crater
#

i care about my kd more than anything else

polar turtle
#

@lofty tinsel first it says with friends so no solo? And second nobody knows what that event is do

midnight lantern
#

You can increase your k/d ratio too

flint garnet
#

It’s permanent and isn’t connected to any event.

midnight lantern
#

I again stuck at loading screen wtf

lofty tinsel
#

@flint garnet The new Tier Protection is an event. Different than normal one

flint garnet
#

That’s rating protection not tier protection

hidden crater
#

ohhhhh

#

i see

#

thanks

gaunt orbit
#

What is the event period for tier protection

night cloak
#

Read that screenshot above message, @gaunt orbit.

vestal fable
#

@flint garnet This looks like an event rather than the regular tier protection atleast how it's promoted is

flint garnet
#

@vestal fable tier protection is always there, and the event is rating protection, thus a bit different

vestal fable
#

It's still an event and both don't make you lose points ... Win - win

flint garnet
#

Exactly

vestal fable
#

@lofty tinsel You need to play w friends and i think 5 matchs are limit for rating protection

gaunt orbit
#

@night cloak Thanks!

quartz nova
#

Algún moderador?

#

Some moderator?

#

Some moderator?

#

Some moderator?

mental needle
#

This mission is stuck : I didn’t obtain something legendary but the counter stopped

rotund marlin
#

Whens 0.13 coming

simple mural
#

@mental needle a few other players have this problem including me

#

They said that the game thinks you got a legendary item even if you didn't

#

So you just have to restart again

quartz nova
#

Hola

simple mural
#

Hey

#

I don't think staff can help you with your problem @quartz nova

#

They cant just take an account

quartz nova
#

my friend's account has been stolen

night cloak
#

Yes. If your account got into wrong hands it's definitely your fault. How can you provide your account details to them ?

simple mural
#

Phishing link?

#

😂

mental needle
#

@simple mural what do u mean by « restart » ?

simple mural
#

Free uc for everyone

#

@mental needle you will have to open more crates

#

30x

quartz nova
#

no, that account has more than 1000 USD invested

mental needle
#

What ?!

simple mural
#

Just like you've started from 0

#

Because the game thinks you got a legendary item

#

And the streak is gone

quartz nova
mental needle
#

That’s a bug and I should pay again 😂

simple mural
#

@mental needle it happend to me 2 times

#

First at 20x crates

#

Now at 23x crates

quartz nova
#

is this, it is called GHOSTcontro and its name has been changed

#

GHOSTcontro01

mental needle
#

I think they have to give us a refund

night cloak
#

Well we can not help you here. You will need to contact customer service

storm flumeBOT
#

You can contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

simple mural
#

@quartz nova how did your friend lose it tho?

#

@mental needle lmao

mental needle
#

I know they wont lol @simple mural

opaque mist
#

@quartz nova that is your friends fault not pubs

simple mural
#

Ill ask them to just fix "Some" bugs

quartz nova
#

he tried to enter to play as we do all night and he did not let him

simple mural
#

Was he linked the account with facebook?

#

Perfect english

quartz nova
#

Si

night cloak
#

My audio of microphone is too low . Even when it's on max in Audio settings.

It's a bug with yall too ? Or just me :(

simple mural
#

Yeah that would be easier to hack

night cloak
#

What's the tier protection event that is going on

#

We went losing points just curious

quartz nova
#

Si, lo han hackeado

night cloak
#

My audio of microphone is too low . Even when it's on max in Audio settings.

It's a bug with yall too ? Or just me :(

simple mural
#

No need to spam

#

@night cloak i never had this bug

quartz nova
#

they can help, we have evidence that we play with him and who the clan are

simple mural
#

Check you phones settings

#

@quartz nova why can't he recover his Facebook account?

#

Its Facebook you can just call them and confirm its you

night cloak
#

I'll suggest you to contact facebook support, @quartz nova.

#

Is it okay for other things like listening music, @night cloak?

quartz nova
#

Y si alguien vende la cuenta?

night cloak
#

Everything is fine . Music direct calls discord calls any type of calls .

Just my voice when I talk in PubG is too low . Not just my teammates any other players they cant hear me . They hear my too much low voice.

Even it's on max microphone and everything in Audio max

quartz nova
#

Cómo se puede recuperar?

#

Dice que tiene la cuenta de facebook, pero la de PUBG no

#

Lo saca al tratar de entrar

night cloak
#

I deleted pubg and re installed two times also repaired 69 times tbh

#

I'm depressed what to do :(

hidden crater
#

hmm

#

buy a new headset

pure fractal
#

Did you use another headphone/microphone @night cloak

hidden crater
#

@night cloak

pure fractal
#

Even my new earphones mic has a low input

#

My older one was good enough

night cloak
#

I have three kind of earphones .

Razer hammerhead pro V2
Hyper X cloud Apha pro .

In these two wired headphones this is the issue ..

Another earphone that is Bluetooth one . There is no issue . Voice is great as it should be

#

I think it's not the headphones issue it with the game

pure fractal
#

Did you record yourself ?

#

Your voice using a recorder

night cloak
#

Yes voice is too much low

#

I can't record my own voice other can record . They showed me it's too low

#

I mean can't record while in-game

pure fractal
#

Tried different distances from the mic ? And rotating the jack and different angles

#

@night cloak use your stock voice recorder

night cloak
#

I tried everything . I tried that too :

pure fractal
#

You sure it's not a problem with your headphone ?

night cloak
#

Yes very sure

pure fractal
#

Poof, it's weird then,

night cloak
#

You never had any audio issues ? @pure fractal

pure fractal
#

Nah

#

Never

night cloak
#

iOS?

pure fractal
#

Nope

#

Android

night cloak
#

Me iOS :(

pure fractal
#

Ik just get around stuff

#

Whenever my mic is not operating

#

I clear all background apps first

#

It works 90 percent of the time

#

For the exceptional case, I restart the game

night cloak
#

Being computer science engineer I tried more than you can expect .

But still :( gonna delete the game again and let's see if gets fixed

#

That's the only option

pure fractal
#

Goodluck ':)

hidden crater
#

it's probably a problem with IOS

night cloak
#

Thanks tho ❤️ @pure fractal

hidden crater
#

IOS have many audio issues

night cloak
#

Yeah very true :( @hidden crater

#

Will you give me your android and take mine ipad pro 2018 ? @pure fractal

pure fractal
#

:GWtloLaugh:

#

My phone would cost less than 150 bucks if you get it on sale, it's a 2017 ish model

night cloak
#

What's tier protection ecent

hidden crater
#

@night cloak read all those messages up there

night cloak
#

Where?

#

I know what time protection is

#

But this is new

#

It's a special event

hidden crater
#

ik

night cloak
#

I sisnt see any messages s

#

Didn't

#

Is it because of the new glitch.?

flint garnet
#

@night cloak rating is calculated as a team

night cloak
#

...

#

There's a new event

#

When you die early

#

It says because of the ecent you will not lose points

solemn oxide
#

Hello may i know what is tier protection coming in start button

spring flame
#

It's a buffer.

If you're in the lowest sub tier, say Gold 5 or Diamond 5 or Silver 5 etc, you get the buffer thrice.

That is to say, if you have 2400 points at Platinum 5(random number, I don't remember the exact) and you lose a match at #65 you WILL NOT get demoted to the next tier(you won't be demoted to Gold 1). This will happen 1 time, and if you still lose after that you will get demoted.

For sub tiers 1 to 4, the buffer will activate once. Suppose you have the minimum points needed for Bronze 3. If you lose a match then, you won't go to Bronze 4. The buyer activates that once. If you lose again, you will go to Bronze 4.

Ace and Crown Conquerer tiers have 3 buffers I believe.

quasi dome
#

Guys is the Asia server down?

#

Cuz from 3 days my ping high

halcyon mica
#

You play with Mobile Data? @quasi dome

steel rover
#

Even without bonus rp from friends in missions, can you still reach rank 100? (600 uc)

grizzled lark
#

@steel rover, Yes you can.

steel rover
#

Thanks!

#

Got me curious

neat heron
#

im not able to find solo classic match in north america server why

wispy matrix
#

Because

#

@night cloak help him plox, idk about it ^^

neat heron
#

help me please

grizzled lark
#

@neat heron, Do you play there more often?

weary goblet
#

hello

#

my pc is unable too install pubg mobile plz help me

neat heron
#

yes i have played continuously for 3 days

#

@grizzled lark help me bro

grizzled lark
#

@neat heron, Do you live in North America?

weary goblet
#

how to report a bug??

neat heron
#

no i'm from INDIA

storm flumeBOT
#

Hello, @weary goblet!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

Additionally, you can submit a report in #555492558428700682 in compliance with the channel's pinned instructions.

weary goblet
#

i am from india too

grizzled lark
#

@neat heron, Well you live in a different time zone, most probably no players from that region should be available to play.

weary goblet
#

this does not help

#

i cant report as the game wont install on pc even when tgb emulator is used

slate kernel
#

How i can avoid hackers?

#

I can see hackers in every single atch now days

#

Match

storm flumeBOT
#

Hello, @slate kernel!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

weary goblet
#

t

#

i need to intall pubg but i cant help me

#

or i never play pubg again

quasi dome
#

@halcyon mica I play with wifi

halcyon mica
#

Rip

hazy basin
#

My Jinxed I achievement Is Not getting Counted After 27. It has been On 27 even though I'm Opening Premium Crates. Help

neat heron
#

can any one help me

night cloak
#

@neon patio I acquired the EZ license and completed the missions of week 1 and 2, but only one elite chest appeared (week 1), week 2 did not appear. Do I lose it? and why can not I unlock the missions of week 4?

flint garnet
#

@neat heron Try changing the map

night cloak
#

@flint garnet help please

neat heron
#

i changed the map but it shows the same message

flint garnet
#

@neat heron does it appear immediately? Or after some time?

neat heron
#

it appears after some time

flint garnet
#

@neat heron have you tried changing the mode?

neat heron
#

yes sir i have tried

flint garnet
#

@neat heron are you trying to find a game in FPP or emulator by any chance?

neat heron
#

But when i try to Find SOLO CLASSIC MATCH IN NORTH AMERICA i am facing this problem

night cloak
#

@neon patio help please!!

flint garnet
#

@night cloak It’s only second week of missions. That’s why you can’t unlock week of 4

rare flint
#

Hello.
I'm from Asia and I'm getting 500 ping in asian servers while I get 80 ping in middle east and 190 ping in europe servers

#

is it just me or someone else is having this?

#

high ping in asian servers

neat heron
#

@flint garnet IN SOLO CLASSIC MATCH i am facing this Issue

flint garnet
#

@neat heron are you trying to find a game in FPP or emulator by any chance?

quasi dome
#

Guys how many merits will be deducted for friendly fire

night cloak
#

@flint garnet Strange ... here it says it's up to week 7 ... and over the chest, I lose the week 2?

neat heron
#

@flint garnet i play matches only in TPP

flint garnet
#

@neat heron emulator?

night cloak
#

@flint garnet...?

flint garnet
#

@night cloak it says all missions are unlocked by week 7

#

It means you will have missions of final week (8) at week 7

neat heron
#

@flint garnet i play my matches in TPP

flint garnet
#

@night cloak when did you open the first elite RP crate?

#

@neat heron it just seems like there are not enough players in matchmaking where you are trying to play

night cloak
#

@flint garnet as soon as I finished the week 1

flint garnet
#

@night cloak was it today?

night cloak
#

@flint garnet No. It was as soon as I completed all the missions of week 1, I believe 2 days after the start of the new season. And soon after, I completed Week 2 and the box did not show up.

neat heron
#

@flint garnet Thank you for helping me when i try to find a Match in FPP my match is being matched

flint garnet
#

@night cloak uh I see now. As far as I know you can open only 1 elite crate a week.

muted basalt
#

Hi

storm flumeBOT
#

Hello, @muted basalt!

We are unable to provide assistance if you do not ask a question or state a problem. Remember to read through #481198147478224896 before asking questions in the support channels.

night cloak
#

@flint garnet So ... and why did not the one from week 2 appear if the week has already turned? I already concluded because I have the benefit, and I can not resg

flint garnet
#

@night cloak are you saying your elite crate is still open?

#

Since the new week of missions already started you should be able to open it again this week

muted basalt
#

There is new look on tier protection in start button on game

flint garnet
#

@muted basalt Yes

muted basalt
#

whats that mean

night cloak
#

@flint garnet I only managed to open a box (Week 1). I could not open the second week, and all the missions are complete.

urban kettle
#

Ban this hacker

flint garnet
#

@muted basalt Rating is calculated as a team when grouping up with friends.

urban kettle
#

Why hacking

storm flumeBOT
#

Hello, @urban kettle!

Should you encounter players that are cheating or otherwise gaining an unfair advantage over other players through use of unauthorized third-party software or methods that are not supported by the game developers, please report them by using the built-in report system which is available on the score/spectate screen at the end of every match and in the Tier Overview section of their profile via friend search.

Alternatively, in case you have any kind of additional information, such as screenshot(s) and/or video(s), please contact customer support via the game settings. Refer to FAQ 6.1 in #481198147478224896 for further instructions.

muted basalt
#

@flint garnet i dont unserstand

flint garnet
#

@muted basalt rating protection is triggered when grouping up with friends

muted basalt
#

@flint garnet any exaple

flint garnet
#

@night cloak are you able to open it this week?

night cloak
#

@flint garnet Yes. But it will be Week 3.

flint garnet
#

You can open only 1 elite crate a week even if you complete 2 weeks of missions with the EZ as far as I know.

night cloak
#

@flint garnet And I'm still expecting a convincing response to the weekly benefit, there's talk that it will unlock until week 7, starting at week 2 ... I bought the benefit to have that advantage...

#

Beauty! So I missed the week 2?

tardy pebble
#

So I noticed the new tier Protection what's that all about

flint garnet
#

@night cloak You did not miss it. You will get one elite RP crate every week like everyone.

robust solar
#

If I play pubg my shawl moves please help me

night cloak
#

@flint garnet Got it. Now on benefit 1, it's saying in the rules that starts in week 2, and gives continuity thereafter through week 7 ...

#

@flint garnet But that was not what happened. Week 2 (I already finished) and for me only appeared the week 3, by the logic was to have appeared to 4 also

flint garnet
#

@night cloak weekly missions are unlocked only 1 week ahead

#

It’s the second week of missions now, for EZ holders it’s the 3rd.

night cloak
#

Benefit: Weekly challenge masses are unlocked I week before, beginning in week 1. All challenge misses are unlocked until week 7. @flint garnet

#

Until week 7 the benefit continues, at least that's the way it sounds.

flint garnet
#

@muted basalt @tardy pebble rating protection is triggered when grouping up with friends. For example, you get killed right at the beginning of the match, you will not lose any points for that match.

muted basalt
#

wow

#

thats awesome

flint garnet
#

@night cloak they just mean that you will have all missions unlocked (including missions of week 8) by week 7.

muted basalt
#

if my team killed at beggineg also then i lose right

#

@flint garnet

night cloak
#

@flint garnet No, that's not it. But okay, I give up. Thank you for your attention.

flint garnet
#

@night cloak it’s possible you misunderstood it because it wasn’t properly translated to your language.

#

@muted basalt I believe you do not.

night cloak
#

@flint garnet No problem. Looking over here now, I think I understood .. I'll tell you how I understood: I completed weeks 1 and 2. It turned now for all week 2, so I'm already on 3 (The benefit was activated) I believe it to be that.

flint garnet
#

Yes, that’s exactly how it works.

night cloak
#

Got it. Then week 4 will be unlocked when I finish week 3, which in the case will be when turning from 2 to 3

#

But what worries me even is the elite box that I could not collect from week 2 that already is all completed missions :/

flint garnet
#

Yes, week 4 will be unlocked for EZ members when week 3 is unlocked for everyone (next Friday at 02:00 UTC).

night cloak
#

Got it

flint garnet
#

@night cloak you still do not lose any RP crate

#

When week 8 starts you will not have any missions left to complete but you will still get elite crate for that week.

night cloak
#

So, but if I can only redeem 1 box a week ... unless by the end of the season, I can redeem all by week 8

#

Hmmm, got it

#

Which will be referring to the anticipated week?

flint garnet
#

@night cloak It’s Perk #3.

night cloak
#

So, in a way, is the trunk that I'm asking about already guaranteed when you get to Week 8? @flint garnet

flint garnet
#

@night cloak by trunk you mean the crate?

night cloak
#

Yes

flint garnet
#

Yes.

#

When week 8 starts you will get elite crate automatically.

night cloak
#

Google translator is almost useless sometimes, sorry

flint garnet
#

No problem 😃

night cloak
#

Got it

#

Thank you for help!

flint garnet
#

You are welcome!

night cloak
#

Thanks! 😉

hollow rune
#

Rating protection event stopped working. Says it's active for 3 days. Just lost 17 points. Whole squad is all friends with each other...

tidal mist
#

Did you drop a Tier?

hollow rune
#

Hit regular teir protection. Instead of the +0 I've seen for the past few hours.

tidal mist
#

Mhm that shouldn't happen

languid citrus
#

Hi

tidal mist
#

@languid citrusWhats your issue?

languid citrus
#

Why can't i log in game

tidal mist
#

Elaborate?

languid citrus
#

I try open the game to play with my friends

#

But it keeps on loading

tidal mist
#

@languid citrus Switch your connection type

languid citrus
#

Have tried

harsh oasis
#

i got this just today and i already repaired the game. My ping here in discord is 70ms and in other games is 18ms i dont know why in pubg i got that high letancy

lean crescent
#

@harsh oasis Server side issues maybe

harsh oasis
#

@lean crescent does your ping is high too?

lean crescent
#

I don't play it much now so IDC

harsh oasis
#

ok tnx

placid wedge
#

Opened 3 classic and 1 premium crate but it not counted

somber kite
#

Hi
So I'm getting an error 554827782, at the loading screen. I have 2 phones but, I'm only getting this error on my Samsung galaxy s8.
Kindly help.

#

I've tried different networks & a vpn app, have also tried reinstalling the game, twice.

jolly hemlock
#

Can anyone help me with the tier protection thing

oblique plover
#

Anyone knows which region I can buy crate coupons for 60UC?

#

Besides India

night cloak
#

@jolly hemlock ?

vagrant onyx
#

@placid wedge many are facing this problem
hopefully they fix it soon

muted basalt
#

@jolly hemlock yes

#

@jolly hemlock rating protection is triggered when grouping up with friends. For example, you get killed right at the beginning of the match, you will not lose any points for that match.

jolly hemlock
#

Ok. Thanks

quartz shale
#

Is the tier protection thing bugged?

night cloak
#

No

#

Ping 80 to 120 game is choppy..not smooth any reasons? Or fix

quartz shale
#

@night cloak ok

brisk knot
#

Anyone know how to fix tier freeze?

#

My tier not increasing nor decreasing.

#

I played 10+ matches

fallen anvil
#

Tier protection is to not lose tier or points.
Bcs im going - 30

night cloak
#

@brisk knot I think I've answered you yesterday. Please report in game.

#

@night cloak Is the game choppy or are you teleporting?

brisk knot
#

@night cloak I said it's all bot no one will reply

#

TenCent just want money they don't to fix/help others...

tidal mist
#

@brisk knot what's your issue

brisk knot
#

My rank not increasing or decreasing.

#

I also tried this!!

night cloak
#

That's an unorthodox answer.

#

@brisk knot We cannot do anything in discord regarding a bug. If they support don't reply or cannot help you, please don't expect us to be able to do anything. Please play in a different account meanwhile.

brisk knot
#

@night cloak so should I pay again? 3k+UC?

#

For rp and costumes?

#

That's weird......

night cloak
#

@brisk knot It's your choice. You can pay or play free.

brisk knot
#

Without costumes it's the game is creepy.

#

I'm very old player

#

I don't want to lose it

#

TenCent just want to make money through us by doing this things...
I have to contact some big youtubers.

whole brook
#

@lime juniper i thought beta wasn’t available on ios but thanks i am really exited to try this out 😄😄

night cloak
#

@brisk knot I understand it's really frustrating to not being able to play like you used to be. But there's nothing can be done unfortunately.

#

@whole brook Good luck.

whole brook
#

@brisk knot did you use the repair feature yet?

brisk knot
#

@whole brook it's my account glitch.

whole brook
#

@night cloak thanks😄😄 im hyped ti try out tdm

brisk knot
#

On guest it's fine?

whole brook
#

To*

night cloak
#

@whole brook Same, just installing.

whole brook
#

@brisk knot how many matches did you play?

brisk knot
night cloak
#

@brisk knot Play in a different account meanwhile. Try to login to your main every few dwys and see if the issue gets fixed.

whole brook
#

@night cloak wanna play after download?

brisk knot
#

On solo it's 6

night cloak
#

@whole brook DM me.

whole brook
#

Lets see

brisk knot
#

If my account not fix.
I will spoil pubg. 😔

whole brook
#

@night cloak ok i will after i download

brisk knot
#

If they don't help me
I will not help tenCent.

#

I will wait 24hours.

whole brook
#

@brisk knot for now chill out and play some more matches

brisk knot
#

It's useless to play with bots

#

90% bot, only 1,2 squad are reals

#

Even rank not increasing.

night cloak
#

Did you try playing solo?

whole brook
#

Do one thing play on another server then check that servers rank and come back to your own server and play it again

brisk knot
#

@night cloak yes

#

I tried :-
To play solo
To play on other servers like Middle East ETC

#

Nothing will works

#

😡

night cloak
#

@brisk knot Sad.

brisk knot
#

That's weird..
If any hacker is here no tenCent will do
If someone use gfx tool tenCent ban their account

whole brook
#

Try the repair thingy once that fixes most bugs and glitches

brisk knot
#

@whole brook on guest it's fine?

fading hazel
#

Guys, I still cant log in into my other account. It says Authorization revoked. I've tried everything and it still doesnt work

brisk knot
#

Even other account.

whole brook
#

Still try it who knows it might even work

night cloak
#

@fading hazel That means either you or someone requested the support team to revoke your social media account. Do you have any other social media linked to the game?

brisk knot
#

Why mod don't have connection to develop?

#

😑

night cloak
#

Mods are volunteers here.

fading hazel
#

@night cloak No, its only connected to my google play store account

brisk knot
#

@night cloak but developer selected the volunteers?

night cloak
#

@fading hazel Did you share your login information to elsewhere? Like getting free UC/items stuff?

#

@brisk knot Nope.

fading hazel
#

@night cloak Nope.

brisk knot
#

@night cloak Then?

#

@fading hazel account banned? 10 years?

night cloak
#

@fading hazel Then I'm afraid you'll have to contact customer support and ask them to remove the revoke.

fading hazel
#

@night cloak alright, I'll try that thanks alot.

night cloak
#

Good luck.

brisk knot
#

@fading hazel all are bots, 😒 good luck..

whole brook
#

@brisk knot what bots?

neat heron
#

I Am not abLE TO fIND a solo classic match In North America

#

Help Me

dusky sparrow
#

How to complete jinxed achievement it says 18/30 3weeks ago and it still says same but i have open so many crates can someone pls tell me what i m doing wrong

neat heron
#

@modern gale Help me

night cloak
#

@neat heron Maybe your tier is high. Higher tier usually have longer matchmaking time. Try playing in a different mode for now and try again solo later.

tidal mist
#

@dusky sparrow it's bugged currently

neat heron
#

@night cloak I am trying from Past 32 Hours Its showing the same Pop Up Box