questions

[glass wraith]

How do u open the container in map?

[solid magnet]

If we have buy UC from MidasBuy would we get the UC Rebate?

Or the Purchase Gifts?

[faint nebula]

Yes and yes

[normal tusk]

How do I create a mod wow?

[glass wraith]

How do i open the supply warehouse?

[stark junco]

I found this car on the training grounds, but I don't own that car. How the hell did that happened?

[opal anvil]

hello, can i get extra 60 uc for free when i purchase 60 uc?

[formal marsh]

Hi, @stark junco. The Training Ground ensures your exclusive occupancy during your session, prohibiting any external participation or entry. Yet, when your time is up, someone will take over. In this active setting, you might sometimes see damaged vehicles with worn-out tires or even vehicles sporting various skins.

[formal marsh]

Hi, @opal anvil. Yes, you will be getting an extra 60UC when you purchase 60UC.

[loud warren]

Why aren't the rebate 90k??

[opal anvil]

how do i unlink my old e-mail? i dont have my old device anymore, i’ve switched to iPhone. and i cant login using google play games on iOS.

[modern quest]

Why are purchase gifts a downgrade now and mixed with rebates

[alpine osprey]

@formal marsh hi dear I have a problem on midasbuy. Can you tell me how to fix it please

[limpid kiln]

@lime juniper Mam #events k results kahan announce hoty hain

Sorry. I mean how to find the results of #events

🤩. On which platform pubg will announce the results of reddit events

[night cloak]

X

[halcyon mauve]

What's monthly member thing

And how do I participate in it

[cyan citrus]

Please refer to the pinned message of the #1092923511019942039 channel for more information, @halcyon mauve.

[halcyon mauve]

@cyan citrus I tried to check leader board but I'm not in it I'm on level 6

[alpine osprey]

@cyan citrus i need a information

[cyan citrus]

The top active monthly monthly members are included in that leaderboard.

[halcyon mauve]

I scrolled down at people on level 6 like me

But I'm not even in it

[alpine osprey]

I have coming issue from midasbuy I can’t buy uc for my account @cyan citrus

[lime juniper]

What is your numeric user identification?

[cyan citrus]

What is the issue you are facing?

[eager minnow]

When will the next royale pass starts?

[cyan citrus]

You do not have enough activity in the server this month as you only have 95 messages. Only the top active members of the current month are included in the leaderboard on https://pubgmobile.live/leaderboard. The top 1 active monthly member will be eligible for rewards each month.

[halcyon mauve]

Ok

I have to send messages

Got it

[loud warren]

What happening to the Rebates, are there no more 90k?

[cyan citrus]

The new season along with the new Royale Pass will be available from 2024/1/14 at 2:00 (UTC+0).

[rain wharf]

Any information about the 4th metro collectible? Says coming Feb 8th, is there like an event planned?

[modern quest]

Anyone have any photo or what this event is exackly, is it like the purchase gift gor extra UC?

[cyan citrus]

The current Purchase Gift event has rewards for purchasing a total of 12000 UC. If you have any feedback regarding this, feel free to provide your feedback through #996458713126797405 in compliance with the channel's guidelines.

[alpine osprey]

@cyan citrus see the picture I uploaded 👆🏻

[cyan citrus]

When did you receive the notification, @alpine osprey?

[eager minnow]

are there any upgradeable guns on the next rp??

[alpine osprey]

When I purchased then they showed me this notification @cyan citrus

[cyan citrus]

Here is sneak peek to the upcoming rewards; #news message.

[cyan citrus]

How much time has passed since you received this notification?

[eager minnow]

thx

[alpine osprey]

When is purchasing then they show me this notification and I don’t understand what happened? Is this something problem in my account or something else? I want to glacier bloom creat opening. @cyan citrus

[cyan citrus]

You're welcome!

[alpine osprey]

Today I was buying uc in morning then they again showed me

[cyan citrus]

Please check if you have enough payment amount available in your payment account, @alpine osprey. If the issue persists, please contact the customer service of your payment gateway or the customer service of Midasbuy by sending them an email at [e-mail] for further assistance.

[alpine osprey]

I have money in my account and I don’t know what happened to my account but thank you for your time and I’m trying to send them email then see what happens. Thank you dear

[cyan citrus]

Anytime. You're welcome, @alpine osprey!

Hello! How may we help you, @night cloak?

What do you mean by that, @night cloak? Could you please elaborate?

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @night cloak.

[red isle]

How do I interact on Discord?

[cyan citrus]

Hello! How may we help you, @red isle?

[red isle]

How do I interact on Discord and get Yocell badges?

[cyan citrus]

You need to state your question so we may try to help you, @red isle.

[low moon]

It's been 14 days for me. I couldn't save my anger. Pubg Mobile was stolen.

[night cloak]

My account was stolen and the person linked their phone number with 2FA so i cant log in. They even submitted a fake claim so i wont be able to submit a claim. Is they any way i can recover my account?

[acoustic inlet]

i return my account, login on other account or make other account and contact ingame support they will help you

[night cloak]

How do i put my main account UID when submitting claim from a 2nd account?

[acoustic inlet]

don't use this in your main account

cuz it's already used

go to 2nd account - settings - then contact customer serivce

fill all the info

with screen shot i prefer for you make a word page type all the info that already asking here

and drop it as .jpg so they can read what you typing
300/300 letter wont expline all what you want to say

if you had all the data you can return your account on 5-10 days

[night cloak]

Im already contacting. Thank you very much

[acoustic inlet]

@night cloak if you got approve with all data they will answer for you like this so you can using account recovery again without waiting 3 months

[acoustic inlet]

good luck if you had any question at any time don't be shy you can whisper me

[regal patrol]

How do I report a Telegram group that sells PUBG OBB mod cheats?

[night cloak]

I submitted request from a guest account, In which email they would contact me?

[limpid mulch]

guys anypne knows here if it is against rules of pubgm to start match with one device and change to other one

[knotty tiger]

Guys help after the new update on pubg on my phone ive currently been js crashing every time on launch idk why i just need help w it (i got an samsung galaxy a14)

[whole ice]

Hi devs, what can we do about someone constantly harassing people in cheer park. Despite getting reported by everyone the person does not seem to stop.

[humble geode]

Account uid of account i went to delete is 51913223701

[opal anvil]

How do i unlink my old E-Mail (not google) in my account? i tried claiming but it got rejected, my old nicknames were symbols so i couldn’t really copy and paste it. and how would i know how much uc i’ve purchased in the last 6 months?

[ornate thistle]

Hello, I want to know the universal time on January 15 in my country so that I can start and take a name from an account that has been abandoned for two years.

Hello, @hoary quarry. We will try to get a confirmation regarding this.

[hoary inlet]

Hello developers, can you send me a link to the account recovery tool?

@ornate thistle Can I write to you in a private chat? I have a small problem, I will be glad if you help me.🥹❤️

[ornate thistle]

Hello! You can change your linked email address if you meet all of the following conditions. If you do not meet these conditions but still wish to unlink your email address, you can submit a claim from the Customer Service section in-game. The email address linked to your account will be removed after your claim has been accepted.

Regarding the amount of UC you have purchased in the last 6 months, you can find this from your purchase receipts. Purchase receipts are usually sent to your email address. If you are unable to find any emails containing purchase receipts, you might still be able to find your purchase history elsewhere.

If you have used Play Store to purchase UC, you can see your purchase history by opening Play Store > tap on your profile on the top right corner > Payments and subscriptions > Budget and history.

If you have used an Apple device to purchase UC, you can see your purchase history from Settings > Profile > Media & Purchases > View Account > Purchase History.

If you have used Midasbuy to purchase UC and have an account, you can see your purchase history from Profile > Transaction Record.

[ornate thistle]

Hello! Please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there.
https://media.discordapp.net/attachments/481200416349224980/1193966177282707496/Recover_Lost_Account1.png?ex=65aea2a7&is=659c2da7&hm=5ea73025397d063d3f10d651e841767f5aaab873af4e344b2e8ee4a8155b3e8d&=&format=webp&quality=lossless&width=477&height=662

[scenic meadow]

@ornate thistle is this an official website?

Can’t be

[ornate thistle]

Hi! Where did you get this link from?

[scenic meadow]

Someone trying to get me to sign up for a tournament

[hoary inlet]

I am writing to address a security issue related to my account in your game. Recently, my account fell victim to a hacker who gained access to my email and stole some personal information. Subsequently, the hacker filled out the account recovery form, and unfortunately, the request was approved.
Currently, I have full access to my account, but the hacker continues attempting to compromise it through the recovery process using the stolen information. After unsuccessful attempts, the hacker receives a denial. However, I've noticed that somehow the hacker is able to remove the time restriction mentioned in the denial, which is typically set at 3-6 months.
My primary concern is that the hacker might succeed in the next account recovery attempt using the recently obtained data. I would like to inquire if there are any measures that can be taken to prevent the hacker from successfully filling out the recovery form. Is it possible to close the account recovery option for my profile or implement changes to ensure the system consistently denies recovery requests from specific accounts?

@ornate thistle

[fresh forum]

Anybody have brightness bug after respawn?

[ebon karma]

Can you share the Screenshot With us

[ornate thistle]

This is a scam website. Please do not share your personal details on this website or with anyone that wants them.

[acoustic inlet]

yes they will when you read there response you will take screenshot for the response and make a new ticket and keep answering him

[scenic meadow]

I thought so, thanks

[fresh forum]

The game is too bright

But just after respawn

Playing smooth extreme brightness 100

[scenic meadow]

How do I report the website

[steel pond]

Can i still submit a hacked account claim even when the hacker has narrowed me down to only 1 access point. I can only attempt login via Email as they have removed my SMS and as of Today somehow unlinked my Facebook.

[cyan citrus]

Hello! Can you please change your game language to English and share another screenshot of this?

[oblique frost]

How do i save highlights to my memory

[hoary inlet]

min

[cyan citrus]

None of the claims in your screenshots were approved, @hoary inlet. Please share a screenshot of the claim where it was successful.

[night cloak]

I mean which email they will contact me? I dont have any email linked in my guest account

[storm flume]

Please contact the customer service for further assistance, @steel pond. Refer to subpoint 5.4 in #faq for further information.

[hoary inlet]

here the scammer fills in the links below and gets rejected, but he fills in my stolen data again and I'm afraid he will be approved

Is it possible to close this link in order to restore the account or change the data there, since the fraudster has my data and fills in the link several times?

[cyan citrus]

It will not be approved as an unauthorized user cannot have access to all the required information that is needed to prove the ownership of the account when submitting the account recovery. Please contact the in-game customer service for further assistance with any account-related issues.

[cyan citrus]

While submitting the ticket, were you asked to provide an email?

[night cloak]

Nah, i selected account was hacked and just provided the UID. It didnt ask me for any email

[cyan citrus]

Did you contact the customer service when you were logged into PUBG MOBILE account, @night cloak?

[hoary inlet]

I've sent multiple emails, but I keep receiving the same template asking me to fill out a link for account recovery. However, I already have access to my account and I want to either close this link for my account or somehow modify the information in my account. Since a scammer is using my stolen data, and their request was approved last time, I was left without my account for a month. Somehow, I regained access to my account, but the scammer persists in filling out the link with my information again.

[night cloak]

Yes

[cyan citrus]

When you open the customer service tab from your Account settings of the game, you will find the ''Service Record'' option at the top near your username, @night cloak . You should be able to find your submitted ticket there and should receive a response there. Please check.

[night cloak]

Ah yes, found it. So after it gets approved, i will be able to submit a claim ticket for my hacked account?

[cyan citrus]

We unfortunately cannot help you with your issue any further through the community. You may communicate with the in-game customer service using the Contact Us option for further assistance. Please try to contact the customer service through your Account settings of the game after you have logged into your account.

[steel pond]

when it asks can i log in, i can use my email but can’t actually get in to the game cause of SMS 2FA, so on the customer support form would i click no?

[cyan citrus]

Please continue with the in-game customer service and wait patiently for their response.

[night cloak]

Okay

Thank you

[cyan citrus]

Can you share a screenshot of the question?

[cyan citrus]

You're welcome!

[hoary inlet]

which section should I choose there?

[cyan citrus]

Use the available options according to your issue, @hoary inlet.

[cyan citrus]

If you are locked out of your account and you have no way to log in, you should select ''No'', @steel pond.

[steel pond]

okay thank you i was confused

also i know the account recovery tool request UC transactions from the last 30-180 days but the thing is i don’t have any due to the account being dormant for a while, could i use old transactions with transactions id for that or would the support team not validate those transactions to consider my ownership? also things like first ever account transaction and like when the account was first registered

[hoary inlet]

Is it possible to recover my account if the scammer is filling out the recovery link with false information to prevent me from regaining access? Can I initiate the account recovery process by sending an email since I have all the receipts from the past two years, my callsign, my friends' callsigns, and all the details about my account?

[cyan citrus]

As mentioned previously, you may contact the in-game customer service for further assistance regarding this, @hoary inlet.

[hoary inlet]

Is it feasible to restore the account by reaching out to the developers through emails? The scammer hinders me from completing the recovery link by submitting false information, as these same details are being sent for verification.

[cyan citrus]

Please communicate with the in-game customer service for any questions, concerns, or support regarding your account, @hoary inlet and @steel pond. We unfortunately cannot help you with this any further through the community.

What emails are there to solve this problem? It would be nice if there were several of them.

The email for the customer service is [e-mail], but the only recommended way to contact the customer service is through in-game, @hoary inlet.

[hoary inlet]

Thank you very much🫶

[cyan citrus]

Hello! Are you referring to your in-game moments or your device gallery?

[cyan citrus]

Can you please include a video recording of this that will show the comparison before and after respawn?

[cyan citrus]

Please report such behavior directly through in-game using the built-in report options or the customer service.

[cyan citrus]

Hello! Are you still facing this issue? If so, can you please share a video recording of the issue?

[cyan citrus]

No. You can switch device between matches. Once you have logged in with a different device with the same PUBG MOBILE account, you will be automatically logged out of your current device if you are logged in.

[cyan citrus]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report.

The platforms not listed in the form are covered by the Other option. On those platforms, the content is monitored rather than removing it.

Hello, I want to know the universal time on January 15 in my country so that I can start and take a name from an account that has been abandoned for two years.

January 15 at 00:00 (UTC+0) will be <t:1705276800:t> in your time, @hoary quarry. This time is displayed in your own time zone. Is this what you have asked?

[hoary quarry]

Yes thank you

[cyan citrus]

You're welcome, @hoary quarry!

[opal anvil]

Will next season come out in 8 hours or in jan 14?

[oblique frost]

Device

[storm flume]

Please do not use languages other than English, @tender parrot. You may refer to our regional communities for other languages.

[cyan citrus]

The new season along with the new Royale Pass will be available from 2024/1/14 at 2:00 (UTC+0).

[sonic token]

There is glitch when peek anyone faced this problem?

[weak basin]

yes

[sonic token]

On emulator?

[weak basin]

its both phone and emulator i think

there is already a thread created in #996546243859853424

[sonic token]

It looks very funny 😂😂

[weak basin]

https://discord.com/channels/393088095840370689/1194589850456821800

is this one ?

if not feel free to open new thread

[sonic token]

#1194589850456821800 message

[weak basin]

👍

[sonic token]

I have exactly the same problem. It's exactly the same

This#1194589850456821800 message

[weak basin]

yeye its gonna get fixed

its set to "Acknowledged" which means in other update or later its gonna get fixed 👍

[sonic token]

I hope it gets resolved

[sand crystal]

How can I change bottom of spider man in wow mode?@sonic token

[shrewd zodiac]

I want to ask if i want to recover my account but it's already more than 6 month so the information that the recovery form need is not valid, so what should i do?

[sonic token]

No bro

I play emulator

[distant lance]

After I got my account back from support

How do I change my password, so I don’t have to log in with verification code every time

[olive isle]

2nd URL is livik or erangle ? In the url it's mentioned livik but you said erangle small apk link

[distant minnow]

@lime juniper

@static sleet

[static sleet]

How can we help you, @distant minnow?

[distant minnow]

How can I contact error?

[static sleet]

Please state your question here, @distant minnow.

[distant minnow]

That is a question

[static sleet]

Please state what does it concern, @distant minnow.

[distant minnow]

I wanna contact Tencent

[distant minnow]

Oh

The concern is how can I contact Tencent

[static sleet]

Since you do not want to elaborate any further and you have already mentioned Tencent, your only option is to wait patiently for a response, @distant minnow.

[distant minnow]

[distant minnow]

It's hard to tell if you are a bot or a person

[ornate thistle]

You can use the ''Forgot Password'' option when trying to log in with the Email login option on the login interface of the game to change your password:
https://cdn.discordapp.com/attachments/481200416349224980/1173647257363550239/Screenshot_2023-11-13_203242.png?ex=65ae8b2f&is=659c162f&hm=c3252b36cde7d0a516c78cba8b64fdf1d40d0e73d8eb7f280cb00b04a9310294&
https://cdn.discordapp.com/attachments/481200416349224980/1173647257984323644/Screenshot_2023-11-13_203313.png?ex=65ae8b2f&is=659c162f&hm=570e7b44c3d38454c3b8defeb23b8c68b25f7759809ed8a077c94caa44bd3b6f&

[ornate thistle]

Hi! Most questions in Account Recovery Tool ask players to provide information regarding their account from the past 6 months. Please do your best to answer all questions in the Account Recovery Tool. You can use the 14th question to provide additional information regarding your account.

[ionic slate]

I used the recovery option but i have been locked out of my account for more than a year now.. so i answered what i played and did last time not 6 months ago

Did i just miss it up

I found my lost acc

[upper wigeon]

what is that white dot?

[night cloak]

i need help my account got hacked can someone help me

@ornate thistle

[tepid wing]

I want to apply for PUBG MOBILE OFFICIAL PARTNER

[gloomy olive]

Can I get a confirmation on when the RP pre-purchase ends please? Date in the event is 13th but the event button now has 3 days on it. Is this 3 days to the RP start only or can purchase right up to release. It's a little ambiguous.

[warm badge]

Just spent 25$ and I didn't even get the uc wtf??

[stark kayak]

Hi, The Xiaomi 11T Pro has a Snapdragon 888 processor and a 120Hz screen refresh rate. Why doesn't it support 90 fps? please reply

[peak gale]

What time will the next season appear?

[shrewd zodiac]

I've try to recover it 3 times but i dont know why it still rejected i have many photo about my account but i cant attach it so what can i do is watching being rejected again and again

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @ionic slate. Remember to read through #faq before asking questions in the support channels.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @upper wigeon. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

what subsection is it in

to become a partner

[formal marsh]

The RP Pre-order will be available until the 13th (2359 UTC +0).

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @warm badge. Remember to read through #faq before asking questions in the support channels.

[formal marsh]

Roles.

[night cloak]

so what are the requirements

[formal marsh]

The nearest thing to become a partner is to become a Content Creator first as of now. Please check more information in #735483472432594994.

Please also refer to #faq 3.27. @night cloak @tepid wing

[night cloak]

thanks

[feral forge]

Is there anything that we can assist you with, @charred fiber?

[ocean veldt]

@light trout

[willow elk]

؟؟؟

[urban sorrel]

tell me

[night cloak]

Is the peek issue fixed as yet

[serene gate]

if i contact pubgm customer service’s email, do they receive it and reply?

[stark vigil]

Hi, how to recover account if i have the file claim 3months?
Who can help me?

[distant minnow]

@light trout

If we respawn from a respawn battle and after that we die,and the timer of respawn battle is still remaining,then can we respawn a 3rd time?

[worn wharf]

hi

i lost my old account

how can i get it back

[night cloak]

Contact customer service

[night cloak]

Is the claim success?

[stark vigil]

Yes

[night cloak]

If its success then login to your new email that is linked

[stark vigil]

Someone had my information and he recover the account

Can I do something or do I have to wait 3 months?

[night cloak]

Maybe wait for mods to reply?

[silver rampart]

is there anyway to recover merit fast

because i just got my account back

and the guy who hacked it got my merit down to 34

[gray breach]

how do I get cutie role?

[storm flume]

Please contact the customer service for further assistance, @outer marlin. Refer to subpoint 5.4 in #faq for further information.

Please contact the customer service for further assistance, @worn wharf. Refer to subpoint 5.4 in #faq for further information.

[tawny tulip]

Hello
Will there be a server in africa ?

[sick sphinx]

wait is pubg not available in africa?

[tawny tulip]

It is but @ a latency of 80 to 200 ms , makes it a bit unfair

[tawny tulip]

On european server

[sick sphinx]

oh

so african players automatically get changed to european servers

but theres not a lot of people in africa that know or play pubg

[silver rampart]

...

in-game customer service are the only who can take care of account related issues

[trim coyote]

Hi, a month ago I submitted a WOW map creation, and

I haven't received the invitation code yet. Can I know the reason?

Hi, a month ago I submitted a WOW map creation, and

I haven't received the invitation code yet. Can I know the reason?

Hi, a month ago I submitted a WOW map creation, and

I haven't received the invitation code yet. Can I know the reason?

[sick sphinx]

dude mods arent online yet be patient

[outer marlin]

There is an account of my own, and a health condition happened to me. I had a traffic accident, and I do not know how to recover my PUBG account.

[outer marlin]

<@&481161015728406538>

[storm flume]

Please contact the customer service for further assistance, @outer marlin. Refer to subpoint 5.4 in #faq for further information.

[outer marlin]

Who?

How?

[terse night]

Can I host giveaway?

[digital heart]

Hello

I need help with create

I can't create

Let me sent u

[hollow halo]

What does shadow duel mode win give u??

[long anvil]

Please give the author's code Wow, I really want to create maps, please

[deep rapids]

I want to know if the 200% UC award will be refunded

[night cloak]

I noticed that when you’re shooting with immolating bullets in Metro Royale mode, the person doesn’t get the effect, only he lits up on fire. Why does the scope doesn’t remove when he’s shooting, it used to remove back in other chapters?

[merry tusk]

Anyone pushing Squad Conq?

[modern quest]

At what time will the new season start tomorrow, like is ot 2 hours or something after the UTC+0 midnight?

[cyan citrus]

The new season along with the new Royale Pass will be available from 2024/1/14 at 2:00 (UTC+0), @modern quest.

[cyan citrus]

You may find players to perform the in-game activities in #1092960389219766342 channel.

[hollow halo]

@cyan citrus reply dms

[cyan citrus]

Please state your question in this channel if it is related to PUBG MOBILE, @hollow halo.

[hollow halo]

It is related

It doesnr allow maybe some word is not allowed or what idk

If u can just read it auick

[cyan citrus]

You have been answered in this message, @long anvil.

[cyan citrus]

You can apply for World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response in-game within 30 days if your application is approved.

[long anvil]

And what are the criteria for WOW to be approved?

[cyan citrus]

Please share a screenshot of what you are referring to.

[cyan citrus]

The requirements are mentioned while submitting the request through in-game.

[digital heart]

Ok

[hollow halo]

@cyan citrus i have a link where they tryna steal ur acc by acting as midasbuy .. where i report and then another guy acting as krafton support .. them both

[long anvil]

Is it 100 approved? @cyan citrus

[storm flume]

Please do not use languages other than English, @long anvil. You may refer to our regional communities for other languages.

[cyan citrus]

What do you mean?

[modern quest]

Thank you for the awnser

[cyan citrus]

You're welcome, @modern quest!

[night cloak]

<@&481161015728406538>

[cyan citrus]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report.

The platforms not listed in the form are covered by the Other option. On those platforms, the content is monitored rather than removing it.

The user you are referring to is a scammer. Please block the user and consider reporting the user to Discord.

[ebon karma]

Error: Eligible for @Cutie >.< in a gaming community, I manage. (Paused.)

[night cloak]

hey can you hel me please

i have probelem with tap and mouse for guns

anyway help me?

[knotty tiger]

Wait hold on

Why aint it working

here it is

@cyan citrus can we go to dms so i can send u the cid

Vid

It isnt working here

heres the problem

@cyan citrus it may be laggy

[red aurora]

force stop? clear cache? uninstall?

[knotty tiger]

Tried all of em

Didnt help at all

[red aurora]

change wifi/internet

?

[knotty tiger]

Didnt work

[red aurora]

restart phone?

[knotty tiger]

Nope

Maybe its a b7g

Bug

Maybe

[red aurora]

restart phone

[knotty tiger]

I tried that

It did not work

[red aurora]

did it happen after updating?

or suddenly

[knotty tiger]

After updating

[red aurora]

so after updating it isnt workinv

not even once

[knotty tiger]

Yeah

Its a bug maybe

[red aurora]

yes maybe

[honest nest]

Why do I still not have the UC IN MY DAMN ACCOUNT????

Y'ALL KEEP TAKING IT AND THEN SAY YOU RECREDIT IT TO MY ACCOUNT!

[storm flume]

Please contact the customer service for further assistance, @honest nest. Refer to subpoint 5.4 in #faq for further information.

[buoyant onyx]

Invention code please

[narrow sparrow]

can i play beta pubg in gameloop?

[brave tulip]

Does it take 3 hits with an M24 to knock down an enemy?

[ornate totem]

Depends on the distance, hit location, enemy's armor, etc, @brave tulip

[shut pewter]

How can I connect to pubg live support?

[ebon karma]

You, Brought UC From an illegal Place is against Rule

[ebon karma]

Ping Moderator

[honest nest]

I literally kept buying it inside the game

But it keeps taking it away

[shut pewter]

Are you interested?

[ebon karma]

Have You Brought This Account?

[ebon karma]

For What?

[honest nest]

I've had this account for 5 years

[proven apex]

I don't know if this is the best place to ask this but I can't make purchases on midasbuy

[ebon karma]

Umm!

[merry tusk]

Just make them through the game

[ebon karma]

https://www.midasbuy.com/midasbuy/id/homepage/pubgm

[proven apex]

This is the message I get when I try using it

[ebon karma]

Then, Ask To Moderator!

[proven apex]

I've asked him but he didn't reply

[proven apex]

I forgot I could do that🤦

[hardy verge]

Hello

Is there anyone who has creator codes?

I want to be creative

[radiant quarry]

hi
Is there any mod that can help me?

Someone has logged in to my pubg mobile account and added a second verification.
I have Facebook and e-mail logins., but I cannot log in

I only have my account's e-mail and Facebook, the person who took over the account added a second verification.

[cyan nacelle]

Hi i think its a bug it on global not Kr

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @cyan nacelle. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[stark vigil]

Hi everyone, who can help me to delete account history?

[storm flume]

Please contact the customer service for further assistance, @radiant quarry. Refer to subpoint 5.4 in #faq for further information.

[radiant quarry]

I have already created a request, but I am not sure of the answers to the questions in the request.

[chilly horizon]

PUBG security is a joke

Someone entered my account and changed all my nicknames, skins, friends and everything

And I can't do anything

In game support doesn't work

[uncut cape]

Yall I got a question, so I've been using android for a while and I'm currently using the Sg a34 and my account is linked to Google play.

The thing is I'm thinking about switching to Ios [15PM], will I be able to log into my main account or am I doomed

[pale dock]

the website won't load what do i do??

i need a fix before the new season can someone help??

[weak basin]

do u play on emulator

try doing a logout of all devices

and change password and wverything

[pale dock]

???

[tepid wing]

Can someone tell me plzz is there any form or site for PUBG MOBILE OFFICIAL PARTNER TITLE apply??#pubgmobile

[chilly horizon]

No

[chilly horizon]

They are logging in by another method and not my play games account

And the game support doesn't work

[twilit river]

Dear Pubg Team, Recently I have received a message "Your account will be banned for violating regulations unlocks on 08-01-2034
then it's showing account is disabled. But I had not done any violence against pubg guideline please return my pubg account.
ID- 5226937535
Nickname- 〆SàìFò〆

[chilly horizon]

@cyan citrus

[uncut cape]

Anyone?

[visual lichen]

U just have to link fb Twitter or email

Google play is the only link that isn’t supported on Apple the rest it

[novel lotus]

I’m having a problem, I can’t access my pubgm account because I changed my phone number and I can’t get through second verification cause PUBGM uses my previous phone number, does anyone know how I can fix this problem?

@cyan citrus

[cyan citrus]

Did you save backup verification codes somewhere before, @novel lotus?

[cyan citrus]

If your PUBG MOBILE account is currently only linked to Google Play Games login method, you should link a different social media account or login method to your PUBG MOBILE account before you switch to an Apple device.

Operating system-based social media accounts, such as Play Games and Game Center, can be accessed only on their respective operating system.

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @twilit river.

[cyan citrus]

You may refer to #faq sub point 2.12 for more information regarding account suspensions. Please use the available options on the account suspension dialog box. We unfortunately cannot help you with this any further through the community.

[storm flume]

Please contact the customer service for further assistance, @chilly horizon. Refer to subpoint 5.4 in #faq for further information.

[chilly horizon]

.

[cyan citrus]

You will need to provide the in-game customer service with all the required and accurate information. They may not be able to proceed with your request otherwise as they cannot confirm the ownership of the account.

Please continue with the in-game customer service for further assistance with account-related issues. You may let us know if you do not receive a response from the in-game customer service within 14 days after submitting a request.

[cyan citrus]

Please elaborate further about the issue you are facing with the in-game customer service.

[cyan citrus]

Could you please elaborate on what you are referring to?

[storm flume]

Please contact the customer service for further assistance, @radiant quarry. Refer to subpoint 5.4 in #faq for further information.

[nova elbow]

If I buy prime plus (the subscription) does it still count towards the purchase gifts?

[cyan citrus]

No. It does not, @nova elbow. To be able claim the rewards of Purchase Gift event, you should purchase UC through the in-game shop or through https://www.pubgmobile.com/pay, @nova elbow.

[nova elbow]

Ohhh I see thank you appreciate it

[cyan citrus]

You're welcome!

[novel lotus]

Unfortunately no.

How can I find them right now?

I’ve tried almost everything I haven’t accessed my account in 5 months

[cyan citrus]

You can only save your backup verification codes from your Account settings of the game after you have logged into your PUBG MOBILE account, @novel lotus.

If you did not save the backup verification codes before, and if you do not have any other way to pass the secondary verification, please contact the in-game customer service for further assistance.

[cyan citrus]

Hello! If you are referring to the World of Wonder creator access, you can apply for World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response in-game within 30 days if your application is approved.

[novel lotus]

I have 5 times all rejected. I gave as much accurate information I can, information a hacker wouldn’t know yet PUBGM never approves.

[cyan citrus]

If you have already received a response from the in-game customer service, and if your request was not approved, we unfortunately cannot help you with this any further through the community, @novel lotus. You may try to contact the in-game customer service again.

[novel lotus]

I have multiple times as I’ve said. Is there any possible way I can change my phone number? Is it better if contact FaceBook (my login method) for assistance? It’s to the point that I’m loosing hope my account will ever be recovered. Ive spent money on the game too.

[lime widget]

My account got hacked how do i take it back?

[violet rivet]

When is this spin ending?

[cyan citrus]

Are you asking about the Mythic Forge event, @violet rivet? Myhic Forge is a lasting feature. The rewards update periodically without affecting the forge progress.

[storm flume]

Please contact the customer service for further assistance, @lime widget. Refer to subpoint 5.4 in #faq for further information.

[violet rivet]

So basically as for now it won't close neither the rewards nor the spin for atleast a good while

[cyan citrus]

As it is a lasting feature, the Myhic Forge event will remain in the game and the rewards in the event will update periodically, @violet rivet.

[idle flicker]

Is the Prime Subscription will still give you 3/8 UC daily or is it changed to 90/240 UC daily in this one?

[chilly horizon]

Screenshot dont upload, then i can't submit ticket

[final cairn]

where can i report a live tt hacker?

[opal marsh]

@cyan citrus

How does the popularity battle work

[night cloak]

thanks alot pubg ! now i cant even log in with the device i was logging in for 2 years plus my ipad ( 4 years) cuz my account got hacked 👍

@cyan citrus fix yalls game bro🤣

[brave ruin]

How do I report a live stream of a hacker ?

[floral mango]

Hi, can I buy Elite Plus from Midasbuy?

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @final cairn.

[formal marsh]

Hi, @opal marsh! Check this out, you may also access Popularity Battle from your profile then click "How to Play":

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

Please do not use languages other than English, @warm relic. You may refer to our regional communities for other languages.

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @brave ruin.

We are unable to provide assistance if you do not ask a question or state a problem, @warm mantle. Remember to read through #faq before asking questions in the support channels.

[proven apex]

Yes you can but it's better to buy in in-game

[silent blade]

This Spin End On 31: Dec : 2024 (Glitch) Or (1 Year Spin) ???

[distant lance]

When did pubgm not allowed account without phone number or social media link to play metro😭😭

[distant lance]

I gotta wait 15 days to link one, since I just got my account back

[long anvil]

Will the application for the author be 100 percent approved? Making wow maps more accurate

[formal marsh]

Hi, @long anvil. Unfortunately, no.

[uncut cape]

Well, I also have my phone number linked, can I log in with that?

[tepid wing]

How to apply for PUBG MOBILE OFFICIAL PARTNER TITLE I have arround 100k + subscribers

[wary ibex]

Hey I have a question how do I make player parachute from plane with weapons and attachments

In wow mode

[tepid wing]

This is fake or correct

[cyan citrus]

Yes. You can.

[uncut cape]

Okay, thanks

[cyan citrus]

You're welcome!

[tepid wing]

Plzz tell me anyone

[cyan citrus]

This is legit. The event can be accessed through the PUBG MOBILE website: https://www.pubgmobile.com/.

[tepid wing]

How to apply for form

[cyan citrus]

Use the ''Apply now'' option, @tepid wing.

[tepid wing]

I apply before 10 days ago

But no update

Same showing again n again

[cyan citrus]

If you have already applied, your only option is to wait painterly, @tepid wing.

[tepid wing]

Ok tnx

[kind mulch]

Hello, I lost the data for my account in the game and I cannot log in. Please help me access my account again. Thank you. ID: 5225275196

[jade ether]

Hey

Can someone help me?

🥵

[ebon karma]

What Kind Of Help Do you want?

[jade ether]

Why doesn't my pubg install?

[grand finch]

did anyone know that how to use the qr code to log in？

[ornate thistle]

What error do you get when trying to install PUBG MOBILE, @jade ether?

[ornate thistle]

Hello! Please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there.
https://media.discordapp.net/attachments/481200416349224980/1193966177282707496/Recover_Lost_Account1.png?ex=65aea2a7&is=659c2da7&hm=5ea73025397d063d3f10d651e841767f5aaab873af4e344b2e8ee4a8155b3e8d&=&format=webp&quality=lossless&width=477&height=662

[opal anvil]

hello, if i buy this rp, will i be able to upgrade it to lvl 100 by paying again?

[ornate thistle]

Yes, this will unlock the ranks 1-50 of the Elite Pass with a total rebate of 360 UC. Once you have collected all the 360 UC, you can use it to unlock the remaining 51-100 ranks. This way, you can still collect all the rewards of the Royale Pass.

[opal anvil]

Thank you so much!

[grand finch]

Did anyone know where can scan this qr code?or just using the camera on phone?

[knotty tiger]

in a other phone thats logged in in that account

[final igloo]

how do i move that whole thing on the top? i want to adjust the settings button behind it but I can't

need help rq

[languid haven]

Hello can you help me please

[opal marsh]

Thank you

[opal marsh]

You can’t move it

[final igloo]

tf

how am i supposed to move that settings button then

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @languid haven. Remember to read through #faq before asking questions in the support channels.

[formal marsh]

Hello there, @final igloo! Moving the settings button is possible yet challenging. You may create a report regarding this one in #996458713126797405 so that we may further improve on this.

[sullen hull]

Is this mistake or what?

It says it lasts until next year

@formal marsh

Can you help me about that?

or <@&481161015728406538> you guys?

[meager pumice]

How to open this red buliding what i need do? @cyan citrus

[cyan citrus]

We will get a confirmation regarding regarding this and get back to you when we have more information.

[meager pumice]

@cyan citrus dont seen me bro please

[weak basin]

Get a key

You should find a key that will open that big box inside there is another house

that have some loot

[cyan citrus]

You can open the supply warehouses by using the supply warehouse secret key or by shooting at the structures to which the ropes are attached:

[meager pumice]

Thanks

[cyan citrus]

You're welcome, @meager pumice!

[honest pilot]

When is the next amazing rebate event

[vale breach]

guys how to fix this:
Notification
The transaction was rejected due to a security risk. If you
have any questions, please contact the support service.
Help

[dense grove]

Why is the weekly material stuck on resupplying ?

it said it would resupply today

[meager panther]

It will be resupplied again once the "week" duration is completed. As it can only be purchased once a week.

[dense grove]

I purchased it at wednesday

so it will resupply at wednesday ?

[vivid grail]

Pls sensivity galaxy 23 ultra

[cyan citrus]

It will reset every Monday after 00:00 UTC. Even if you purchased it on any day during the week, it will still reset on Monday.

[cyan citrus]

Please keep an eye out in-game, #news and official social media handles of PUBG MOBILE for future game announcements.

[storm flume]

Please contact the customer service for further assistance, @vale breach. Refer to subpoint 5.4 in #faq for further information.

[chilly horizon]

@cyan citrus

[worthy basin]

can someone send me a server of emulator players or if someone knows how to fix jiggle delay on pc

[loud swallow]

hi, is there new ch3at that can revive allies faster? like in 2-3-4 seconds or some bug/glitch that i'm not aware of? how i need to report that,as a cheats - other, or bug usage/glitch report???

@cyan citrus please assist

[versed sand]

I've purchased growth pack but it's progress is stuck at 29/30 from 2 days. My login isn't getting counted towards it's progress. Why ?

[weary owl]

How i can mobe this Button

I want to change the place of this Button but i didnt finde where

[twilit river]

Dear Pubg Team, Recently I have received a message "Your account will be banned for violating regulations unlocks on 08-01-2034
then it's showing account is disabled. But I had not done any violence against pubg guideline please return my pubg account.
ID- 5226937535
Nickname- 〆SàìFò〆

[storm flume]

Please do not use languages other than English, @soft geyser. You may refer to our regional communities for other languages.

[soft geyser]

😂😂😂😂

[thin zinc]

What happen?

[earnest flame]

Hi
I can't find the RP mission activity pack
Can someone help?

[cyan citrus]

You can find it through here on the Royale Pass page, @earnest flame:

[cyan citrus]

Please refer to the information provided in #faq sub point 2.12 for more information and refrain from repeatedly asking questions regarding account suspensions as this is something we unfortunately cannot help you with through the community.

[cyan citrus]

It is unfortunately not possible to customize the position of this ''Summon'' option. Could you please elaborate on why you want to change the position of this option?

[cyan citrus]

Please try to contact the in-game customer service for further assistance with this.

[cyan citrus]

I'm unfortunately not aware of any such issue. Do you happen to have a video recording that can illustrate your concern?

[cyan citrus]

We provide community support only for mobile platform. For further assistance related to GameLoop, please visit their website: https://www.gameloop.com/.

[weary owl]

M talking about the button i want to change it in my sitting but i dont know how when i want to shoot i click on it

[cyan citrus]

This ''Summon'' option is only available on the spawn island, not after a match has started, @weary owl. How does it affect your shooting experience?

[cyan citrus]

Please provide a video recording that can illustrate the issue you have encountered when trying to upload a screenshot to the in-game customer service. Please make sure that you hide any personal information before you send the video recording if it is visible in the video recording.

[opal marsh]

Quendi do you pronounce your name as qwandi

[weary owl]

I always had this problem in new mode

[earnest flame]

Thx
If i bought for 1000 UC, will i get them back?
And may i still be able to purchase the royale pass?

[opal marsh]

sorry to inform you but I looked it up myself you can't move that button the only solution to it is to move the punch/shoot button.

[cyan citrus]

This is a different option. It is unfortunately not possible to move the position of this button too, but you may provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines.

[weary owl]

Oky thank you so much i wish they can fix this problem

[weary owl]

Oky thnak you

[opal marsh]

.

[cyan citrus]

Please use the #chat channel for unrelated messages.

[opal marsh]

yessir sorry

[cyan citrus]

It is related to your own activity. If you are able to reach the Mission Activity Points rebate progress milestone, you will be to collect corresponding UC rewards, up to a full refund of all UC spent.

After the purchase of an RP Activity Pack, RP Points gained from Daily Missions, Weekly Activity Progress, RP Weekly Challenge Missions, and RP Match Time will be automatically converted into Mission Activity Points at a rate of 1:1. Mission Activity Points will be used first to count toward the rebate progress, and RP Points obtained via purchases or other means will not count toward the rebate progress.

[opal marsh]

sorry we can't do anything about that. maybe you should contact them and ask them.

[earnest flame]

And can i still be able to purchase the elite pass?

[opal marsh]

yes

[worthy basin]

okay thanks

[earnest flame]

Yes for my question?

[opal marsh]

Yes

If you collect all the UC you get you can buy anything you want

[distant lance]

Does all the non active account username get reset today?

[opal marsh]

@cyan citrus

[grand star]

Eagle system when will be open again ?

[brittle wagon]

Hello in what time we can take the names of guests account?

[grand star]

It take sevral weeks

I believe they will do some kind of announcements

[last spindle]

Hi everyone, how you doing? When will Amazing Rebate come back ?

[brittle wagon]

Are u sure??

[last spindle]

Dont trust everyone on the internet

[scenic meadow]

isn’t this kinda of false advertising if we don’t actually receive the ninja set?

[violet rivet]

Does prime subscription rebate or no?

If u didn't understand my question then don't try

[gentle crow]

I want to get my stolen account back

[opal marsh]

file a claim

[left frost]

Hey there, my Pubg mobile account got hacked on 12/02/23 and ever since then I’ve filed numerous claims but all got rejected. I tried emailing Pubg with in game screenshots of when I could still access my account and even with bank account statements showing purchase orders of uc and also from Midasbuy. I was kinda ignored , and I say that because I just got replied with “we have already assisted you and for more help you can file a claim “ . Please help

[median vale]

Exactly when are inactive guest account names deleted?

[proven apex]

Before last year ended, I got a message in-game saying everyone will get a rename card this year. When will that be?

[ornate thistle]

Does all the non active account username get reset today?

Hello in what time we can take the names of guests account?

Exactly when are inactive guest account names deleted?

Starting from January 15, 2024 (UTC+0), nicknames of accounts that have not logged into the game since January 15, 2021, will be gradually released. The nickname release process will take several weeks, @distant lance, @brittle wagon, @median vale.

[honest pilot]

When is the next amazing rebate

[meager panther]

Please keep an eye out in-game, #news and official social media handles of PUBG MOBILE for future game announcements.

[faint nebula]

Does it mean that I will no longer be able to find an account with that name? Or the account will still exist and can be found after the nicknames have been released?

I'm asking just to verify if searching for an account with my desired nickname is a legitimate way to check if the nickname has already been released or not

[brittle wagon]

Hello what are the blocked words in pubg cuz when ever i type it dont let me

[meager panther]

All character nicknames associated with inactive accounts that have not logged in since January 15, 2021 (UTC+0) will be released.
After your character nickname is released, it will be changed to the system's default nickname. You can reclaim your character nickname before someone else takes it.

[sharp wadi]

It keeps giving me this error when I want to buy UC,does anyone know how I can fix this?

[nocturne vigil]

My Pubg account is hacked i need help from pubg support please help me to revcover my id back i have some proves and videos that i own my id but currently it is hacked pleasse help me @everyone@polar marsh @lime juniper

[meager panther]

Please contact the customer service for further assistance, @nocturne vigil. Refer to subpoint 5.4 in #faq for further information.

[nocturne vigil]

Where i can contact?

[meager panther]

Refer to subpoint 5.4 in #faq for further information.

[scenic meadow]

that is self explanatory use common sense

[faint nebula]

Thank you for the unnecessary ping. If I use common sense, it occurs to me that the 2 accounts could very well have the same nicknames because the IDs are different

[scenic meadow]

you cannot have the same username as someone else

[faint nebula]

Nowhere did I say it was possible, I said it might be possible in the future

[scenic meadow]

It will never be possible once the username is released from unused accounts then you can use the username, unused accounts will probably be given a randomized username

[coarse elk]

Hi, I've been waiting for my name to be unlocked for a while now but it still says it's taken. The accounts who have my desired name are bots.

[honest ferry]

How do i leave my current team in the all time champions thing

[scenic meadow]

The release process will take several weeks

[coarse elk]

Are you an admin? Where did you get this info?

[scenic meadow]

It’s stated in the chat

[scenic meadow]

@coarse elk

[coarse elk]

Oh I see it

They should've said that in the newsletter

[faint nebula]

It's there

[wind socket]

I want to restore my account

[coarse elk]

It's doesn't but go off 💀

[stark plank]

@lime juniper or @cyan citrus Hello is using a mouse macro in the game on the GameLoop emulator side a reason for banning? I expect a transparent response on this matter.

Everyone says something different.

@static stag

I don't want to get banned in the game for nothing.

[faint nebula]

Does this mean that we will get a rename card for free?

[faint nebula]

Yeah, you are right. But it's written in the pop up screen about january 12th update when you open the game

[stark plank]

Moderators, please answer my question correctly.

@static sleet

@ornate thistle

Can one of you respond?

😢

[meager panther]

Macros are prohibited and will result in an account suspension.

[stark plank]

Mouse macro? There are people using it in the game, I am reporting it, there are no violations.

[meager panther]

Please do not use any third-party applications that can interfere with the normal functionality of the game.

[stark plank]

Forbidden macro. Okay thanks. I'm angry with the moderators.😩 I did not receive a response.

@meager panther I will chase the moderators with a frying pan😅

[meager panther]

I empathize with your concern.. Sometimes Moderators have a busy schedule.. Please wait for a Moderator's reply.
We kindly ask for your patience.

[earnest flame]

How can i get the orange green crystal ?

Can i purchase them?

[honest ferry]

How do i leave my team in the all time champions

[earnest flame]

Why it is locked ?

[faint nebula]

Did you claim any points?

[meager panther]

Go to Matches > Crew, tap on on your name and select ''Leave Crew''.

[wooden kelp]

Hello

I need some help

[earnest flame]

I can't remember but i still have 6 things in the upper right of the page if you can notice

[faint nebula]

If you claimed any rp points it's over I think

[ebon karma]

Because is Ended!

[tidal heath]

Hi

How is the way to register in the Discord Arab Talent Program? I officially joined as a member, but where is the link to register the Discord?

[faint nebula]

it's till January 17th

[earnest zodiac]

Hi

I have a question about the name when will be deleted

[ebon karma]

But It's Shows END*

[ornate thistle]

The game characters with released nicknames will automatically be changed to the system's default nickname while the character information remains. If your desired nickname has not been taken by another player after it has been released, then yes, you will not be able to find an account with the same nickname.

[storm flume]

Please contact the customer service for further assistance, @sharp wadi. Refer to subpoint 5.4 in #faq for further information.

[ornate thistle]

Hello! Starting from January 15, 2024 (UTC+0), nicknames of accounts that have not logged into the game since January 15, 2021, will be gradually released. The nickname release process will take several weeks. For more information check out this article about Character Nickname Release.

[ornate thistle]

Hello! How can we help you?

[ornate thistle]

Please request assistance regarding PUBG MOBILE Arab Talents Content Creator Program in PUBG MOBILE MENA server: https://discord.gg/pubgm-mena

[faint nebula]

I've already written why, it's probably because he already claimed the rp points

[ornate thistle]

Hi! The event will end after players collect the accumulated bonus RP points. You will not be able to complete any missions nor get Bonus Coins after the event ends.

[ebon karma]

Okay!

[ornate thistle]

Crystals can be obtained from events or lucky spins. If your in-game region has Orange Green Crystals then you can purchase them from Shop > Redeem > Orange Green Crystal.

[ornate thistle]

No, Prime and Prime Plus subscriptions do not increase your progress in the Purchase Gifts event.

I want to get my stolen account back

I want to restore my account

Hello! Please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there, @wind socket, @gentle crow.
https://media.discordapp.net/attachments/481200416349224980/1193966177282707496/Recover_Lost_Account1.png?ex=65aea2a7&is=659c2da7&hm=5ea73025397d063d3f10d651e841767f5aaab873af4e344b2e8ee4a8155b3e8d&=&format=webp&quality=lossless&width=477&height=662

[tiny swift]

When will be the in game names of inactive accounts since 15 jan 2021 be available?

[faint nebula]

#questions message

[tiny swift]

Does it mean they will be released gradually? Like 1k by 1k or whatever? Or they all will be released once in the upcoming weeks?

[ancient cedar]

Read it properly buddy, he told the process will take several weeks.

[tiny swift]

Can you read my question properly? Will all of them be released together in weeks or gradually through weeks?

[cyan citrus]

I received a ban for the All Talent Championships, what can I do?

Please share a screenshot of the issue you are facing, @granite reef.

[earnest flame]

Why i am gettinfg this whenever i want to leave the match although i don't have any remaining lives?

[low moon]

Yes

[keen dune]

how I can fix low quality audio in pubg when opening the mic

[weak basin]

get better mic

you can also do voice isolation if you are in iphone sometimes it helps cancelling the noise around you

[sullen hull]

When are gonna be next growth packs? New season started but it didnt reseted

[lusty dagger]

when u disable fiore mask everyone can see it or only you

[night cloak]

We need to wait How much days to get WoW creator rank?

[cyan citrus]

Only you cannot see it when it is removed, while it is visible to the other players. This is intentional, but you may provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines.

[night cloak]

30 days wow

[cyan citrus]

You can apply for the World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response in-game within 30 days if your application is approved.

[night cloak]

Possible to give id and verify?

M’y account is 4 years old

[cyan citrus]

Can you share a screenshot of your in-game gyroscope settings?

[cyan citrus]

No, unfortunately. You will have to wait until your application is approved through in-game.

[night cloak]

Ok Thanks man for info

Yo when you say 30 days it’s Maximum or minimum

[chilly horizon]

I I couldn't find the support option for a hacked account anymore, but I tried the issue:

[left frost]

Hey there, I’m just checking in .. I asked for some help yesterday but haven’t received any elaboration from a mod or anyone who can assist me . My account got hacked and I’ve filed a lot of claims and haven’t been helped accordingly . Who should I contact. And to add on I also sent a bunch of emails to Pubg about the issue !

[plush holly]

Dear pubg team, I recently received a message saying, “Your account will be banned for violating the regulations in. Then it appears that your account has been disabled, but I did not commit any violent acts against the PUBG guidelines. Please restore your pubg account.”

[meager panther]

Please contact the customer service for further assistance, @plush holly Refer to subpoint 5.4 in #faq for further information.

[left frost]

@meager panther why is everyone being helped besides me .. I’m really struggling with this process

[meager panther]

Please make sure that you provide the customer service with all the accurate and required information. They may not be able to proceed with your request otherwise as they may not be able to verify the ownership of the account. As an owner of the account, it is your own responsibility to provide the accurate and required information. Please continue with the customer service and wait patiently for their response.

[wind mist]

Hello sir my account hacked I contact to costomer service but they reject my request

What should I do now

[storm flume]

Please contact the customer service for further assistance, @wind mist. Refer to subpoint 5.4 in #faq for further information.

[formal marsh]

Hi, @left frost How long have you been waiting for the CS Team to respond?

[meager panther]

If it appears that your claim is rejected, @wind mist. You will need to submit another request and make sure that you provide the customer service with the accurate and required information.

[proven apex]

There are some upgradeable weapon skins that turn from legendary to mythic when fully maxed. I want to know more about them and probably all the weapons skins that are like this. Any help?

[meager panther]

Upgradable firearms that can be upgraded to Lv. 7 or 8 turns into a Mythic Firearm.
And the firearms that can be upgraded to Lvl.4 or 5 turns into Legendary.

[plain turtle]

While taking vehicles off of jumps are the cars leveling out a feature or a bug

[modern quest]

What are any good and trusted sites like MidasBuy where to get UC, hopefully also cheaper or at the same price as the ingame purchase pricing.

[left frost]

I sent a message last night so a little over 24 hours now

[formal marsh]

I see, expect a response from them within at least 14 days.

[left frost]

I have been sending them emails over the last 30 days in hopes of being helped accordingly, but all I got was an automated message saying I should file a claim in game , which would just get rejected with no thorough explanation

[formal marsh]

Hello, @modern quest we only recommend Midasbuy & direct in-game purchases.

[left frost]

Thanks for the quick response!

[formal marsh]

You are welcome. I have read that you have been filing a claim for a month already?

[left frost]

Yeah in total I’ve filed 7 claims all being rejected and one being the one I filed just an hour ago

I’ve sent emails with screenshots of purchase records from both midasbuy and my bank statements and all I would get was the automated response

[open mulch]

Starting from which processor MediaTek support 60 fps available ?

[spice patrol]

How can I get the creator code

[shy nova]

hello there
well as i am Egyptian, Egypt blocked all transactions outside of Egypt and i can't charge UC

what should I do

[final igloo]

done, i hope yall notice it. 🙂

[formal marsh]

We appreciate your report.

[formal marsh]

Hello there, @spice patrol, you will not receive an invitation code by filling out the in-game Creator Application Form. If you get selected, then the 'Create/Creation' button will appear on your screen.

[ornate thistle]

Hey I have created a ticket and it’s now closed without getting response I was asking if you can speed up the process of sending the uc to catch the ump9 event
I’m talking about festive gifts hunt event

Hello, @fallow skiff. Prizes of https://discord.com/channels/393088095840370689/644923658761928734 are usually delivered within 30 business days. For any feedback or questions regarding the Official Rules, the Sweepstakes, winners, or prizes, you can contact Sponsor by sending an email to: [e-mail]

And since you a pdp artist is ai not allowed? @ornate thistle

You may refer to the Detailed Rules of the contest you want to enter regarding this. For any feedback or questions regarding the Official Rules, the Contest, winners, or prizes, you can contact Sponsor by sending an email to: [e-mail]

Please also note that https://discord.com/channels/393088095840370689/1160849852658356245 should only be used to report members' behaviour within this server.

[storm flume]

Please contact the customer service for further assistance, @shy nova. Refer to subpoint 5.4 in #faq for further information.

[pale nymph]

am raking up and i got nothing for my match how ?

can i get my point or just take the L and into the next one ?

anyone can help?

[faint nebula]

Is there any information about what was included in the ~25mb in-game update that recently arrived?

[austere furnace]

<@&481161015728406538>

why always pubg team rejected my claim i send so much claim .........!

i cant sent receipt purchase cuse i dont have , i was link the midasbuy from facebook so i cant login

[night cloak]

Skill issue ong

[austere furnace]

really i am tired .....!!!

[sullen hull]

Is there anything about duration of midknight dacia event? I asked few days ago <@&481161015728406538>

[night cloak]

It says it there bruh

Literally states from what date it started to when it ends

[sullen hull]

But im asking because it says it lasts till next year

it lasts to 31.12.2024.

[night cloak]

Are you sure ab that?

[sullen hull]

This is a little too much

Yes

[night cloak]

Send ss?

Dm me and send ss

[sullen hull]

I sent it up there somewhere in chat

[night cloak]

My loading time to open the game is forever

[night cloak]

Yeah that seems right?

I don't see the problem?

[sullen hull]

But i dont think any event lasted this long

its almost year

[night cloak]

Yes but it's not like it staying there does us any harm?

If it's a mistake they'll fix it soon

[sullen hull]

No, im asking because if its true i would open it daily for 10 uc and eventualy get dacia 😂

[night cloak]

If not then it's a benefit

[night cloak]

Then do so 😂

Guaranteed Dacia so why not try?

[sullen hull]

Im opening

[night cloak]

Alright, good 👍

[sullen hull]

but after few months

[night cloak]

Get prime for more vouchers btw

[sullen hull]

I cannot because there are only 30 UC vouchers now

its not like before

[oblique flax]

Anyone can help?

[storm flume]

Please contact the customer service for further assistance, @oblique flax. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Not at the moment. We will let you know when we have more information.

[cyan citrus]

Please make sure that you provide the customer service all the required and accurate information and submit the account recovery request from a device that you use more often to log into that PUBG MOBILE account. If you have already received a response from the customer service and your request was not approved, you will need to submit another request or create a new account to continue playing the game. In this case, we unfortunately cannot help you any further through the community.

[cyan citrus]

Did you face any kind of connectivity issues during the match or when the match was about to end?

[pale nymph]

no but i died after covering up

and left the game while my teammate was alive

[cyan citrus]

You may be able to find an update announcement in the available events if it is announced in the future. You can find the January 12 Update Announcement in the available announcement. Please keep an out in-game!

[cyan citrus]

Please contact the in-game customer service for further assistance regarding this.

[pale nymph]

i sent them a massage as soon as I seen it but still no reply

am in kr version btw will there be an issue?

[cyan citrus]

We provide community support only for the global version of PUBG MOBILE, @pale nymph. However, if you have already submitted a request in the game, please wait patiently until you receive a response from the in-game customer service.

Please do not circumvent the inappropriate language filters, @pale nymph.

[pale nymph]

sorry mb

[austere furnace]

bro i am nout sure from receipt purchase but what i should use when i create a account from phone now i i play emualtor

[austere furnace]

We regret to inform you that the information you provided has not been approved. In order to ensure account security, we are unable to reset your account.

Thank you for writing to us. If you encounter any other problems, please feel free to contact us at any time

bro i what i do!!!!!

i do everything i told i dont have receipt purchase

i sent 20 claim

[cyan citrus]

As mentioned previously, we unfortunately cannot help you with this any further through the community, @austere furnace. Your only option is to contact the in-game customer service again or create a new account to continue playing the game.

[austere furnace]

bro i cant create

!!!

just recover my account

bro my facebook hacked i cant login

[cyan citrus]

Please refer to my previous messages and avoid repeatedly asking about the same matter after you have received an answer, @austere furnace. Feel free to contact the in-game customer service as we unfortunately cannot help you through the community.

[faint nebula]

Can anybody answer please?

[weak basin]

prob yes

[shy nova]

yes

[eager kestrel]

Hi

[gentle pollen]

Hello

[eager kestrel]

I have a problem with my account. Can you help me?

[gentle pollen]

State your query and the team will respond you ASAP

[formal marsh]

Hi, @shy nova. You can purchase UC in-game or via https://pubgmobile.com/pay.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @eager kestrel. Remember to read through #faq before asking questions in the support channels.

[patent oriole]

Its been 3 days, still the same error is showing when i log in through mobile number

Any solution?

[cyan citrus]

Please try to reset your password and try to log in again, @patent oriole.

[patent oriole]

Ok

[patent oriole]

Im not getting the code..

[storm flume]

Please contact the customer service for further assistance, @patent oriole. Refer to subpoint 5.4 in #faq for further information.

[last spindle]

When is amazing rebate?

[chilly horizon]

@cyan citrus

[cyan citrus]

Please perform a routine repair of the game from the login menu and try again, @chilly horizon. If the issue persists, please submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines.

[uncut cape]

Will there be a uc station thing soon ?

[chilly horizon]

I already did this, in real, i reinstalled the game 2x time

I just need an way to get all my data before, nick, region, and an force active two auth

i can't do the two auth because i'm not logged those days, and i can't change region and nick too

@cyan citrus

[cyan citrus]

You need to contact the in-game customer service regarding account-related issues, @chilly horizon. If you are not able to submit a request to the customer service, please submit a report of the issue you are facing when trying to submit the request through #996546243859853424 in compliance with the channel's guidelines.

[safe grove]

why my account have server issue??

[cyan citrus]

Please elaborate further and add more details about the issue you are facing or share a screenshot or video recording of the issue, @safe grove.

Please keep an eye out in-game, ⁠#news and official social media handles of PUBG MOBILE for future game announcements, @uncut cape and @last spindle.

[safe grove]

It takes a while to load, so I'm waiting.

[cyan citrus]

Is the game stuck on this loading screen at the end of your video recording and you are unable to enter the game from there, @safe grove?

[ornate thistle]

Where do i find help for pubgm? or this is ticket for it?
I cant login to pubg with facebook on what i have account
theres no option to login on other account i get message the following link is removed

Hello! Please reach out to the customer service through the login menu of the game using the Help option located at the right side of the screen. You can submit an account recovery request through there, @night cloak.
https://media.discordapp.net/attachments/481200416349224980/1193966177282707496/Recover_Lost_Account1.png?ex=65aea2a7&is=659c2da7&hm=5ea73025397d063d3f10d651e841767f5aaab873af4e344b2e8ee4a8155b3e8d&=&format=webp&quality=lossless&width=477&height=662

[split locust]

I need help, please, how many days has someone logged into my pubg account he changed everything alive 3 link number, My Facebook is with that hacker how can i return the acc, by BiTER 🤝🏻

[hoary nebula]

Can someone help me with account related issue
I was ranking up on my friends account and suddenly the guy who gave it to her before logged in after months and is doing continuously doing that randomly when he do that i lost rank and im really frustrated i want to unlink that link so please help

[cyan citrus]

Sharing of game accounts is a direct violation of PUBG MOBILE's terms of service, @hoary nebula: https://www.pubgmobile.com/terms.html. A player should be using his own PUBG MOBILE account. Please refrain from mentioning about such activities here. We unfortunately cannot help you with this any further through the community.

[storm flume]

Please contact the customer service for further assistance, @split locust. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Trading of game accounts is a direct violation of PUBG MOBILE's terms of service as well, @hoary nebula. Please refrain from mentioning about such activities here or you may be suspended from the server. We cannot help you any further through the community.

[karmic grove]

Can anyone explain to me how the revive work, I always got only one chance of revive. The second chance is when you go to the island but it didn’t work for me!!

[cyan citrus]

The new mechanic: Respawn Battle is only available in the themed game mode in Erangel, @karmic grove. Please refer to the following information regarding this:

- When a player with a Respawn Card is first defeated, the respawn item will first be used to return the player to the battleground. If the player is defeated again during the match, they will enter a separate battleground for the Respawn Battle. Those who complete the mission can return to the battleground.

- When a player without a Respawn Card is first defeated, they will be transported to the Respawn Battle battleground. Those who complete the respawn mission can return to the battleground! If the player is defeated again during the match, they can still respawn via Respawn Card if they have one, or by getting recalled by a teammate.

- During the Respawn Battle, players can be directly recalled by a teammate at any time. But if they are defeated again after returning to the battleground, they will not be able to enter the Respawn Battle a second time.

[opal marsh]

@cyan citrus sorry to bother you but I tried to put this sensitivity code on pubg but it isn’t working 7096-2763-1039-1538-130

[cyan citrus]

From where did you get the code, @opal marsh? Are you receiving any kind of notification message when trying to use the code?

[opal marsh]

I got it from a YouTuber and when I try it it says “failed to retrieve shared sensitivity data

[cyan citrus]

The code may be invalid at the moment, @opal marsh. Can you try to ask for a new code?

[opal marsh]

Thank you for the help I don’t think I can ask him for a code if won’t even notice me if I try to text him. But thank you for the help

[karmic grove]

I first return by the Respawn card but when I got eliminated in the second time I couldn’t return and there is no respawn battle!!

[opal marsh]

The respawn battle is 5 for 5 minutes but I’m not sure that happens to me every time

[night cloak]

Will katana be nerfed? it doesnt make sense to be that strong one swing and u dead and u cant kill it cuz it block bullets

it should be only for blocking bullets and moving fast

[cyan citrus]

Feel free to share your feedback regarding this through the #996458713126797405 channel in compliance with the channel's guidelines, @night cloak.

[opal marsh]

Bro it’s a katana it’s supposed to be that strong

[night cloak]

sure but block bullet and one swing nah

to much

[opal marsh]

Bro

Feel free to go and make a report in #996458713126797405

[karmic grove]

So the second chance is available only in the first 5 minutes?

[cyan citrus]

Forgot to mention this point: You can get an additional respawn chance within the first 8 minutes of the match. If you are past this time, you cannot get an additional chance.

[opal marsh]

Mb 8 minutes

[cyan citrus]

Have you tried to use a different code and see if it works? If it does, it should be an issue with the current code you are using and you will need a new code from the player.

[karmic grove]

But why when I try to leave the game it shows that I still have a chance to play, is it a bug?

[cyan citrus]

Do you have the recall left along with your username when it happens, @karmic grove? Does it happen even when the match is about to end?

[opal marsh]

I would try it but sadly have no knowledge of other codes

[opal marsh]

Nope that happens to me too when you die and get recalled there are no recalls left right but when you try to leave it says “ theres still a chance for your teammate to recall you” but I don’t have any left

[cyan citrus]

Did it ever happen to you near the end of the match, @opal marsh?

[opal marsh]

Yes

[cyan citrus]

Is it possible for you to record a video of it and send it here, @opal marsh?

[opal marsh]

Yes I will try if my teammates try to recall me

I’ll do my best

[karmic grove]

I will made a screenshot next time

[cyan citrus]

A video recording woud be helpful. Thank you.

[karmic grove]

Okay
Last question, is it the same in Livik and Sanhok? The respawn island?

[cyan citrus]

The new mechanic: Respawn Battle is only available in the themed game mode in Erangel, @karmic grove.

[karmic grove]

Okay thank you!

[cyan citrus]

You're welcome!

[opal marsh]

@cyan citrus it might take a while sorry

im in the match right now

[cyan citrus]

It is fine. Please take your time.

[opal marsh]

do you need the end match or like when theres 50 players and i dont have any recalls left

[cyan citrus]

A video recording when you receive this notification near the end of the match, @opal marsh.

[opal marsh]

Okay

[zealous salmon]

About the pubg ranking system. It says that I need to have a minimum of 4200 points to be conquer but i need around 500 points to get there. It said that I am top 4k. But I need minimum of 4200 points yesterday and I was top 2.7k so Im confsed

[opal marsh]

@cyan citrus I tried to find that massage but I’m not getting it anymore maybe it was fixed

[primal bloom]

When you give a date that names from the 15th will become available and then you send another letter that will take weeks, what is this called? Tampering with nerves or what? If you are unable to do something like this, do not mess with our nerves and monitor the time all day! You must take this issue seriously... Does the issue include accounts that were previously blocked?

[opal marsh]

💀

[cyan citrus]

Feel free to share a video recording if it happens again in the future.

[opal marsh]

for sure 🫡

[cyan citrus]

If you are referring to nickname release for the inactive accounts, please refer to this information: Starting from January 15, 2024 (UTC+0), nicknames of accounts that have not logged into the game since January 15, 2021, will be gradually released. The nickname release process will take several weeks. If you have any feedback regarding this, feel free to share your feedback through the #996458713126797405 channel in compliance with the channel's guidelines.

[cyan citrus]

Players who reach the Ace tier and are ranked in the top 500 on their server will reach the PUBG Conqueror tier. The PUBG Conqueror tier is updated every day at 00:20 UTC.

You may check the current PUBG Conqueror minimum points for your server by navigating to the season menu of the game and tapping on the the current tier. Please note that this number will change over time.

[primal bloom]

Weeks? In other words, it is very late and it was lightning?! I have not seen any release yet!!!

I've tried more than 500 names, I mean it

Should PUBG not make this disclosure until it is completed and the launch day for all accounts is determined under the hands of professional programmers?!

[cyan citrus]

The nickname release needs a few weeks to be complete. Please be patient, @primal bloom. As mentioned previously, if you have any feedback regarding this, feel free to utilize the #996458713126797405 channel.

[primal bloom]

One last question: I mean, throughout these days, PUBG will not release any names, and I will check in a few weeks? Isn't it so, if I ask my question there no one will answer :), please answer me this question and thank you.

[opal marsh]

lol

[cyan citrus]

Nicknames of accounts that have not logged into the game since January 15, 2021, will be gradually released. Nicknames will be released according to their registration time. For example, a nickname registered in 2019 will be released sooner than a nickname registered in 2020. Is this information helpful?

[primal bloom]

Yes thank you👏♥️

[cyan citrus]

You're welcome, @primal bloom!

[opal marsh]

@cyan citrus here is the video you asked for

[solid magnet]

How does RP activity pack work?

[safe grove]

"Sry for late reply" What's the case

[radiant sentinel]

My friend wanted to purchase uc for me who lives in turkey, but it says payment marked as unsafe... how to fix this?

[formal marsh]

Hi, @solid magnet. Basically, you will be buying RP Points using UC to level-up immediately. However, it is in sets of 1K RP Points. You need to do missions to be able to gain 1K RP points so that you can get back the UC you spent.

[formal marsh]

Hello, @radiant sentinel. Where did your friend purchase the UC from?

[radiant sentinel]

I live in nepal, and he tried to purchase from pubg mobile ingame shop from turkey

[formal marsh]

He logged into your account?

[radiant sentinel]

Yes

[formal marsh]

This issue occurs when one account used in multiple devices to make purchases and when multiple accounts used in one device to make purchases.

[radiant sentinel]

So how do i deal with this?

PS: i have never added payment methods in my acc myself, i used to buy from midasbuy

[formal marsh]

Do not lend your account to others. Please try contacting the in-game Customer Support Team if you have further queries regarding this matter as we will not be able to assist you further through the Community.

[radiant sentinel]

Is lending account to others a offence in pubg?

[formal marsh]

Lending/sharing your account to others is definitely a violation of PUBG MOBILE's terms of service: https://www.pubgmobile.com/terms.html.

[radiant sentinel]

Well but if they are just taking it to buy me uc?

[faint nebula]

Isn't that what you said you were trying to get cheaper UC from Turkey? That pretty much says it all

[formal marsh]

Please refer to the previous messages above.

[ionic escarp]

How long does it take for an author to be accepted after an application?

[normal breach]

this is cheep....

well...

[cyan citrus]

Are you referring to the World of Wonder creator access? If so, you can expect a response within 30 days after submitting an application, if your application is approved.

[cyan citrus]

Please note that purchases related to PUBG MOBILE should only be be made through the in-game shop or through https://www.pubgmobile.com/pay.

[normal breach]

ok

[cyan citrus]

Thank you. Do you receive the same notification when the match is about to end?

[safe grove]

@cyan citrus sry for ping..

[cyan citrus]

Please answer my question first, @safe grove.

[safe grove]

my game doesn't load

[coral hemlock]

Hi After how many days of offline we can get this

@cyan citrus

[lunar dew]

How to be a wow Mode creator after verification

[cyan citrus]

You can apply for the World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response in-game within 30 days if your application is approved, @lunar dew.

[lunar dew]

@cyan citrus I applied in the month of November but still it didn't get confirmed and I'm from INDIA . Even I have checked my mail and have not yet received anything from PubgM

[cyan citrus]

You will have to wait until you receive a response through in-game, @lunar dew. Please feel free to contact the in-game customer service should you require further assistance with this.

[lunar dew]

Thank you after checking I'll let you know

[twilit river]

Dear Pubg Team, Recently I have received a message "Your account will be banned for violating regulations unlocks on 08-01-2034
then it's showing account is disabled. But I had not done any violence against pubg guideline please return my pubg account.
ID- 5226937535
Nickname- 〆SàìFò〆

[lavish quest]

7

[polar marsh]

Please refer to the private message from @polar marsh for further information, @twilit river.

[coral hemlock]

Thanks bro

[ionic escarp]

Yes, I know about 30 days for processing the application. I was just wondering how long it takes on average for people to get access to creating maps. In any case, thanks for the answer!

[queen pollen]

Yo

[brisk nexus]

Why is not yet started popularity battle?

[faint nebula]

It is

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @queen pollen. Remember to read through #faq before asking questions in the support channels.

[queen pollen]

Ty

[formal marsh]

Hello, @brisk nexus! The event has started.

[queen pollen]

Ok

[final igloo]

why does it feel like theres a delay in auto picking items, i have 20-40 ms though
never had this feeling in like 2021-2022

[safe grove]

My game doesn't load...

And after I waited 30 min

Anyone?

[waxen chasm]

How can I disconnect from my old Facebook account?

Helppp

[tardy umbra]

How so i find tank in metro royale artic map?

[median belfry]

?????? wtf?? tried loggin in emulator and recieved this. whoz idea was this non sense update. and how to fix it

??? <@&481161015728406538> ⬆️

[lunar mesa]

Link gmail on that same account
Then wait for 7 days
And after that you can unlink your Facebook accout

[steady sorrel]

Can we login to PUBG Global version by a suspended Twitter account ?

Okay

[cyan citrus]

If your PUBG MOBILE account is only linked to a Twitter account and that Twitter account is suspended, you cannot log into your PUBG MOBILE account, @steady sorrel.

[steady sorrel]

Okay

[cyan citrus]

Hello! If you want to remove a social media account from your PUBG MOBILE account, you can do it through the main menu of the game through your Account settings of the game if you meet all these requirements:

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @median belfry.

[cyan citrus]

What is your country and the device you are using?

[safe grove]

Türkiye , Android Redmi Note 11 Pro

[cyan citrus]

And from where did you download the game, @safe grove?

[safe grove]

Play store

[vocal palm]

Hello, I bought an iPhone 15 Pro Max to play PUBG, but I have a big problem that the voice isolation feature does not appear for me. Someone help please?

I cant find this option for pubg

[cyan citrus]

Please log out of your account and perform a routine repair of the game from the login menu of the game. Also, clear game cache one time and reset the network settings of the device through device Settings > Connection & sharing > Reset Wi-Fi, mobile networks and Bluetooth > tap on Reset Settings and tap on OK. Restart your device and try to play again. If the issue persists, please change your DNS settings. Refer to #faq sub point 4.3 for more information.

[vocal palm]

Please help, because my friends cannot play with me because of the noise I have, only because I do not have the option of voice isolation

[cyan citrus]

From where did you get this screenshot?

[vocal palm]

What do you mean ? Its main screenshots from iPhone 15 pro max

Here if you see it opened my mic and trying to see voice isolation option but nothing i can find, i can find it on all another apps only pubg i cant

[cyan citrus]

Will try to get a confirmation regarding this and get back to you later, @vocal palm.

[vocal palm]

Ty, I hope to be answered in DM so that I can see the answer and not miss it

[cyan citrus]

We will mention you here, @vocal palm.

[vocal palm]

Okay tysm🩶

[cyan citrus]

You're welcome!

[safe grove]

What's perform a routine repair of the game from the login menu of the game?

[cyan citrus]

Does this help?

[safe grove]

I click Routine Repair only?

[cyan citrus]

Yes, @safe grove.

[normal fulcrum]

How to get Rapport emote of partner?

[night cloak]

Hello i need help, one day i saw that pubg had a option to load the 4 finger claw button layout but i cant find that option anymore, where do i find it?

[night cloak]

Hello could you help me?

[last spindle]

@cyan citrus hey , how are you? Any info when amazing rebate is coming back?

[safe grove]

Worked ty for helping

[cyan citrus]

It was possible to obtain the Rapport partner pose through the rewards of a previous popularity battle with the battle time from 2023/9/13 until 2023/10/12 (UTC+0). It is not possible to obtain it at the moment.

[cyan citrus]

Glad to be of help and you are welcome!

[winged scaffold]

@cyan citrus i need your help, a friend of mine contact me a couple minutes before. Her Account got Hacked, she cant login or doing something. What can we do right now.

[cyan citrus]

Please keep an eye out in-game, #news and the official social media handles of PUBG MOBILE for future game announcements!

[storm flume]

Please contact the customer service for further assistance, @winged scaffold. Refer to subpoint 5.4 in #faq for further information.

[modern quest]

Where can i find an official list of phones that do have 90 fps in pubg mobile?

[indigo musk]

Hello guys i have a question i currently have 2 phones when the battery finishes from the first one i want to play from the other phone so is it ok if i keep logging in from the same account from different phones? Or i will get a warning or anything??

is it ok if i keep keep changing phones ? Every like 1 hour

[modern quest]

You are logging in at the same location, so its fine

[indigo musk]

I didnt understand you brother😅

[indigo musk]

.

can you please explain more

[night cloak]

Hi there guys how are you my account got hacked recently and it only had the email and password linked to it but it got changed and now I have no account I have the email and password that was used for the account still any way I can recover it cause there is someone playing on it and I can’t use the email to log in anymore

@ornate thistle

If you can help please

[last spindle]

Just google ig, and you can confirm that by videos on youtube maybe

[normal fulcrum]

How about next popularity battle? Can I get it then?

[cyan citrus]

There is a different partner pose reward in the current popularity battle, @normal fulcrum. We cannot confirm if it will be back again as the available rewards, but you may provide your feedback regarding this through #996458713126797405 if you want it to be returned in the game.

[normal fulcrum]

Ohh. So it's different every time. Didn't know that.
Well, thanks for info

[cyan citrus]

You're welcome, @normal fulcrum!

[cyan citrus]

It is fine. However, you cannot use your account on two devices at the same time. When you log in with your PUBG MOBILE account from a different device, you will be logged out from your current device if you currently have the same PUBG MOBILE account logged in on that device.

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

How can I contact customer service

[magic pasture]

Hello if i need to contact with tencent about an offline tournament our company will make it how can i get contact ?

[opal marsh]

Sorry for the late reply I was sleeping, it isn’t when the match is about to end it’s every time you die and you have no recalls left and no chance of returning to the match this shows up but it’s only sometimes and when people see this they might think it’s gonna effect their mart or rank points for leaving the match

[cyan citrus]

Could you please submit a report of this through #996546243859853424 in compliance with the channel's guidelines, @opal marsh?

[opal marsh]

Yes I will gladly do that

[left frost]

So I filed my 7th claim two days ago , and y’all won’t believe what the result was !!

It was Rejected AGAIN

[cyan citrus]

Please elaborate on what kind of help you require regarding your tournament or what you need to contact them for.

[magic pasture]

An partner ship smth like that

[cyan citrus]

You may refer to this message, @magic pasture: #questions message.

[cyan citrus]

Are you referring to an account recovery request that you submitted to the in-game customer service?

[left frost]

Yes

[magic pasture]

Can you take alook for my thread

[cyan citrus]

Please make sure that you provide the customer service all the required and accurate information and submit the account recovery request from a device that you use more often to log into that PUBG MOBILE account. If you have already received a response from the customer service and your request was not approved, you will need to submit another request or create a new account to continue playing the game. In this case, we unfortunately cannot help you any further through the community.

[cyan citrus]

I did. Please refer to my previous response.

[left frost]

I have been filing claims since December last year cause my account got hacked, and all got rejected, I tried emailing Pubg with bank purchase records and even from Midasbuy but they would just reply with you’ve Alr been assisted regarding the issue. Please file another claim

What’s a good email I can write to Pubg from to get in contact with a team member

Because I just keep on getting automated messages

[cyan citrus]

We unfortunately cannot help you with this any further through the community, @left frost. If the customer service cannot approve your request, your only option is to contact them again and make sure that you provide them all the accurate and required information. Your other option is to create a new account and continue playing the game. Please refrain from repeatedly asking about the same matter in the community channels after you have received an answer.

[left frost]

I guess that’s it then . I apologize for asking the same question.

[cyan citrus]

No worries, @left frost. Thank you for your understanding.

[upper wigeon]

Hello! I Can't Log In To My Pubg Mobile Account Can I Ask You? I Constantly Get This Error

[left frost]

Well I have no other choice so I’d rather comply with the rules