questions

[sturdy hornet]

Why the update still not available on IOS ? <@&481161015728406538>

[open mulch]

Why did I file a complaint but it hasn’t been checked yet?

[lyric coral]

Question: Who tf had the idea to only add one event spot?
How do you expect players with low end devices to have fun?
Unbelievable...

[weak basin]

chill

its been checked

but its a feedback

[open mulch]

Why didn’t they answer?

[weak basin]

then best way dont go to event 😂

[weak basin]

they dont have to

[open mulch]

How can I find out if they will add 60fps?

[weak basin]

if it is a good idea error reply

[weak basin]

Error will reply in your feedback

[open mulch]

А какой шанс что на Поко м5с добавят 60фпс?

What is the chance that 60fps will be added to Poco M5s?

[weak basin]

Keep it in english

[lyric coral]

U think ur funny don't u?
This game now requires a expensive phone if u want to have fun.
I mean, 60 Players in one event
You might be the kind of guy that lands in Gatka and waits for the zone to close, but not everybody wants that...

[open mulch]

What is the chance that 60fps will be added to Poco M5s?

[weak basin]

i dont know

[wise pumice]

Hello please i reseted the gameloop and i forgot my gmail account linked to my pubg mobbile account , any help please

[wary beacon]

I have a problem logging in

[weak basin]

and no, im not that kind of player :D, and about the expensive you can play in iphone 6s with no lag

[open mulch]

And another question. Why did they add 60fps to the realmi 8 pro with a weaker processor than the Poco M5s with a more powerful processor and not add 60fps?

[wise pumice]

Hello please i reseted the gameloop and i forgot my gmail account linked to my pubg mobbile account , any help please

[lyric coral]

You want to tell me I can compete in conqueror lobbys with a Iphone 6s?
What are u playing PUBG lite?

[weak basin]

xd im not a developer i dont know

[weak basin]

okay then buy iphone 15

[lyric coral]

There we are at the point with the expensive phone

[open mulch]

I'm understood, thank you

[wise pumice]

Hello please i reseted the gameloop and i forgot my gmail account linked to my pubg mobbile account , any help please

[weak basin]

have u been conqueror eveR?

[lyric coral]

7 times including this Season

[weak basin]

the event is so big you have room for all 60 players and more

if it was like 2.8 season then it would be problem

[lyric coral]

They should at least have added 2, maybe both a little smaller but at least 2 spots with access to a recall card

[weak basin]

maybe

[wise pumice]

any support please

[weak basin]

wait for mod to reply

[wise pumice]

ok thank you

[next hollow]

Pubg is there anyway to move the gliders button? Is so annoying while fighting we keep accidentally press on it please make it able to move it everyone hate this

[lime juniper]

It means the 90 FPS request had no votes from the community. In this first batch, we only included requests with minimum 1 vote.

[thorn condor]

Oh ok sorry mb i thought 90 added when 2.9 arrives

[fallen glade]

@lime juniper what does infrequently used graphics resource mean? does it mean the last graphics i used before?

[wise pumice]

How to get my email account linked to this ID please ?

[fallen glade]

um

@static sleet So i started playing PUBG mobile again yesterday, And this is what i came across.

[weak basin]

#1172193510460502177

😄 it happens to me too

[onyx mountain]

Is this slow wifi?

[grave hatch]

For detailed in-game report how can i contact Feedback team?

[weak basin]

no

samsung gang

[cyan citrus]

Begging is not allowed, @night cloak. Please go through #735483472432594994.

[cyan citrus]

What is the device you are using?

[fallen glade]

ipad pro 12.9 m2

[cyan citrus]

Are you facing this situation in every match, @fallen glade?

[thorn summit]

Does these graphics pack add anything to the game after almost a year? Or is it better to leave it?

[thorn summit]

👀

[fallen glade]

Every time i play erangel

[cyan citrus]

Can you try to perform a routine repair of the game from the login menu and delete the Erangel map one time using the repair option and download it again, @fallen glade?

[thorn summit]

or can i just delete it?

[fallen glade]

I already tried everything that was mentioned here

It’s like i can see emines through walls from a far distance.

[cyan citrus]

Your experience will be affected if you decide to delete the resource pack files. It is recommended to download the graphic resource packs and other resource packs to experience the different aspects of the game, including cosmetics and other items. If you decide to delete the pack, you will need to download them separately from time to time.

[cyan citrus]

Which repair options did you use?

[fallen glade]

i used everything

[cyan citrus]

Have you tried to reinstall the game, @fallen glade?

[fallen glade]

ya

[cyan citrus]

Replied to you in https://ptb.discord.com/channels/393088095840370689/1172193510460502177, @fallen glade.

[fallen glade]

Ok

[thin ridge]

PUBG crashing/closing in new update. Game issue or device?

[lofty socket]

is the new car wheel coming out today or tomorrow

[sacred void]

Please who create invetation code wow

Please who create invetation code wow

[native anvil]

Please make sure to grant storage permissions for PUBG MOBILE, then try clearing the game's cache. Go to Settings > Apps > PUBG MOBILE > Storage > Clear cache. If the issue persists, you can follow the same steps, but afterward, delete the App Data.

[thin ridge]

Still same issue

[vital hollow]

Hello

[native anvil]

About Invitation Codes:

• Players with high creative potential may sometimes receive official invitation codes. Please follow the official channels for more information about Creator recruitment.
• Creators with outstanding creations may also sometimes receive official invitation codes. You can ask creators you know with spare invitation codes to invite you.

[sacred void]

Plyas givme new cod for me

[native anvil]

How long have you been experiencing this issue? How much free space do you have on your phone?

[native anvil]

You can apply for World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response within 30 days if your application is approved.

[thin ridge]

Since 8pm yesterday, when update came out. 50+gb space

[native anvil]

Where did you download the game from? Have you tried reinstalling it?

[thin ridge]

Google play store, multiple reinstalls. Also tried APK from PUBGm site

[storm flume]

Please do not use languages other than English, @opal gazelle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[native anvil]

Can you please share a video recording while you Clear the app data, grant storage permissions to PUBG MOBILE, and then open the game?

[storm flume]

Please do not use languages other than English, @opal gazelle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please refer to subpoint(s) 2.12 in #faq for further information, @opal gazelle.

[opal gazelle]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @opal gazelle. Remember to read through #faq before asking questions in the support channels.

[storm flume]

Please refer to subpoint(s) 4.5 in #faq for further information, @thin ridge.

[ionic dragon]

hey admin i have problem i play it with my friends 1 game after 1game i buy it uc i buy case after when i finish i try to play game but my merit 41/100 when i update 2.9 why please help for me that i didint use nothing hack or cheat nothing why please help for that brother 😦

[fallen glade]

What’s your device name?

[ionic dragon]

pc

gameloop pc

[thin ridge]

Red Magic 5s

[ionic dragon]

i dont understand why

[fallen glade]

Is your device up to date?

[thin ridge]

Yes

[fallen glade]

Please try restarting your device.

[ionic dragon]

@fallen glade please help me brother

[fallen glade]

Please mention your problem

[thin ridge]

Problem remains

[ionic dragon]

@𝛭𝑖𝑟𝑒𝑙.⸆⸉ my merit 41/100 brother i playit one game with my friends after game i buy it uc 14,000 i buy case also after when i done with uc we will want play again for about nothing my merit 41 why brother i put it so much money im 34years old i never use hack or cheat something help for me that please im trying world cup please help for thayt

@fallen glade my merit 41/100 brother i playit one game with my friends after game i buy it uc 14,000 i buy case also after when i done with uc we will want play again for about nothing my merit 41 why brother i put it so much money im 34years old i never use hack or cheat something help for me that please im trying world cup please help for thayt

@fallen glade help me bro

@fallen glademy merit 41/100 brother i playit one game with my friends after game i buy it uc 14,000 i buy case also after when i done with uc we will want play again for about nothing my merit 41 why brother i put it so much money im 34years old i never use hack or cheat something help for me that please im trying world cup please help for thayt

[native anvil]

When Merit is below 60, any EXP and BP earned will be reduced by 70%. Additionally, you will not be able to play any Ranked matches or multiplayer modes. Try playing Solo matches or AI Mode.

[native anvil]

It is available now.

[native anvil]

Hello! How may we help you?

[fallen glade]

Thank you @native anvil

[native anvil]

Please avoid using words that refer to the suspension of an account, such as "suspend," "ban," or "block."

[fallen glade]

Ok thank you, i’ll keep that in mind!

[ruby brook]

I asked for a $10 refund for the monthly membership and I got status: refunded on apple support

Will I get banned?

[little mica]

Hello, I am in the emulator due to control problems and the mouse is unable to do what

[prime salmon]

i saw that million times

[odd ice]

Check #questions message

[little mica]

I have the same emulator and update problems

The only reason is that the controller and mouse are not working

[odd ice]

You’ll need to contact them

[narrow lion]

Guys this is the guy who stole a account, it’s not his, it’s a hacker, can support check it out, and tell that guy who the stole the account to show proof if it’s his like the payments he made for the uc, etc. or just ban it?

[simple nest]

Who can I contact if my account is stolen, and in-game support rejects requests, but my VK and email are linked to the account?

[odd ice]

He’ll need to contact ingame customer support and claim his account back by providing all the information accurately.

[rain mortar]

beta test removed?

[odd ice]

If your claim is rejected , you’ll need to request a claim again with correct answers.

[rain mortar]

@odd ice

[simple nest]

Can I submit an application in dialogue format? Since it’s not clear what exactly the support doesn’t like

[odd ice]

I don’t have idea about it , but 2.9 is Already released right so it might be removed

[odd ice]

For that you’ll need to ask a mod

[simple nest]

Helper or higher?

[odd ice]

Moderators, right now no one is online

[simple nest]

ok thank for help

[odd ice]

Your welcome

https://media.discordapp.net/attachments/481200416349224980/1170313755117244446/Screenshot_20231104_035617_PUBG_MOBILE.jpg

@simple nest you’ll be asked this questions you’ll need to answer them all correctly

[simple nest]

This is not a problem, I have all the transaction receipts, access to mail, phone number and VKontakte account. It’s just that when I sent the application for processing, I didn’t understand why it was rejected

[odd ice]

If it’s rejected something is wrong with the details you have provided

[simple nest]

Perhaps this is because another person has been playing on my account for the last 2 months, so the questions are related to: what card have you played on for the last 6 months or what device have you been using for the last 6 months.

[mellow burrow]

How does this gifting system work for pagani?

[cyan citrus]

You can use your Lucky Medals to gift the car skin to your friend, @mellow burrow. Please note all the following requirements as you need to fulfill these requirements before you can send a gift.

1. Use Lucky Medals to redeem vehicle finishes. Each color can only be redeemed once.
2. You must own the vehicle finish before you can use Lucky Medals to gift corresponding finish to a friend.
3. If a friend already owns this finish, you will not be able to send this gift to them.

Requirements that you need to fulfill with the friend you want to send the gift to:

1. Be friends for more than 72 hours.
2. Synergy must be above 50.
3. Character level must be above 10.

[mellow burrow]

so its like if i have 2 pagani badges, you buy 1 car and you can only send the same car to the person you want to gift correct?

[cyan citrus]

Yes. That is correct, @mellow burrow.

[mellow burrow]

Alright thanks.

[cyan citrus]

You're welcome!

[white ginkgo]

Is it possible to refund my prime subscription? I haven't claimed the daily yet, i was planning to buy something else

[cyan citrus]

It is unfortunately not possible, but you may try to contact the in-game customer service for further assistance, @white ginkgo.

I'm just afraid they ban my account for asking refund

Accounts are only suspended for violating PUBG MOBILE's terms of service, @white ginkgo.

[white ginkgo]

At least is it possible to upgrade my subscription?

[cyan citrus]

Subscriptions are available as Prime and Prime Plus. Players cannot upgrade a Prime subscription to Prime Plus, but players can subscribe to both at the same time and enjoy the benefits of both, @white ginkgo.

[coral hemlock]

Can I buy UC from another region
Example
If my region is Germany and I buy UC in Pakistan then can I buy UC yes or no @mortal apex

Is it possible to send a car skin to other and he doesn't have it

[cyan citrus]

You can use your Lucky Medals to gift the car skin to your friend, @coral hemlock. Please note all the following requirements as you need to fulfill these requirements before you can send a gift.

1. Use Lucky Medals to redeem vehicle finishes. Each color can only be redeemed once.
2. You must own the vehicle finish before you can use Lucky Medals to gift corresponding finish to a friend.
3. If a friend already owns this finish, you will not be able to send this gift to them.

Requirements that you need to fulfill with the friend you want to send the gift to:

1. Be friends for more than 72 hours.
2. Synergy must be above 50.
3. Character level must be above 10.

[coral hemlock]

Can you elaborate 2 point

If I don't own I want to send it to my friend will I be able to send it

[cyan citrus]

If you are making a purchase through https://www.pubgmobile.com/pay, you may use the current region where you are physically located. If you are facing any issues with your payment, please contact the in-game customer service for further assistance.

[cyan citrus]

No. You must own the same vehicle finish first to be able to send it to your friend.

[coral hemlock]

Can I don't change the skin to my friends

[cyan citrus]

What do you mean, @coral hemlock?

[coral hemlock]

Means same car with another skin

Different from me

[cyan citrus]

If you want to gift a vehicle finish, you must own the exact same vehicle finish first to be able to send it to your friend, @coral hemlock.

[coral hemlock]

Ok 😔😔😔

I have one more question @cyan citrus

Is there any voucher available for spin or chances to get in Pakistan region

[narrow lion]

How to claim back

[cyan citrus]

You can check the available events in the game.

[coral hemlock]

Ok

[jolly night]

in super charge crate event dialy mission didnot showing ?why?

[odd ice]

You can follow the guide in this video recording, https://youtu.be/MCMlEViEtNI?si=YD5xzlZ1Cta_aI6D.

[mortal apex]

Such activities are not authorized in this server, you may look at our #735483472432594994, @lunar tendon.

[night cloak]

I've been waiting for 16 days

When will the result sent to my email?

[cyan citrus]

Did you not submit a new account recovery request yesterday, @night cloak?

[night cloak]

I did

[cyan citrus]

Please record a video of your current status in the claim record and send it here, @night cloak.

[cyan citrus]

Could you please share a screenshot of what you are referring to?

[night cloak]

Still processing

[cyan citrus]

Can you record a different video including the part from where you open this page, @night cloak?

[cyan citrus]

I mean record a video of from where you navigate to this page and open this page of your current status of the report, @night cloak.

[night cloak]

Ok

[lean bobcat]

How long i need to wait for an answer ?

[night cloak]

@lime juniper

Ive made an hacked account claim approx 7 days ago and i still havent gotten an answer.

[west quarry]

Why does my account doesn’t have the option to give a car to friends?

[cyan citrus]

This is an intentional design for players who have performed illicit in-game purchases in the past.

For further questions on this matter, please contact the in-game customer service, @west quarry.

Please share a video recording of your claim status and share it here. Make sure to include the part from where you navigate to the page and make sure to hide your personal information like your email, @night cloak and @lean bobcat.

[cyan citrus]

Did you record a new video?

[west quarry]

Thanks for your response! I already contacted customer service in game, as far I know I never did any illicit activity. I hope this issue gets resolved.

[versed drift]

my account was stolen how can i bring it back ???

[night cloak]

I cant check my claim cuz it wont let me see it. Im putting in the gmail i used now it says wrong gmail

[cyan citrus]

Can you access a page like this, @night cloak?

[pearl kernel]

Hi, do you know if buying the prime subscription counts towards the Amazing rebate ? Thank you

[storm flume]

Please contact the customer service for further assistance, @versed drift. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Are you referring to Purchase Gift event? The UC you spend will count towards Amazing Rebate event, even if it is obtained from the subscription. However, to be able obtain the perks of Purchase Gift event, you should purchase the UC through the in-game shop or through https://www.pubgmobile.com/pay.

[meager pumice]

Will there be more events about this update or only 1 in future? @cyan citrus

[cyan citrus]

What kind of events are you referring to, @meager pumice?

[meager pumice]

Like events for popularity,classic,premium suppy coupon reedem crystals

[pearl kernel]

Yes I meant the Purchase Gift event sorry. Thanks for the quick response appreciate it

[cyan citrus]

It is possible, but we cannot confirm it until the events are officially announced or available in the game, @meager pumice. Please keep an eye out on #news for future game announcements. If you want to provide your feedback about the kind of events you would like to see in the future, you can provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines.

[cyan citrus]

You're welcome! Feel free to let us know if you have any other questions regarding PUBG MOBILE!

[meager pumice]

Thanks for the quick anwser appreciate it, i Will then wait to see what developers Will gives us in future.

[cyan citrus]

You're welcome, @meager pumice! Glad to be of help!

[meager pumice]

🙂

[night cloak]

Here

[night cloak]

You also had the same problem like me

[cyan citrus]

It does not show the current status of your claim.

[cyan citrus]

Can you record it like this, @night cloak?

[night cloak]

Ok

[cyan citrus]

Please let us know on November 12 if your claim status still stays on Processing.

That response was not for you, @lean bobcat.

[lean bobcat]

sorry, thx

[night cloak]

Name : ValirPL

Here you go Quendi

[cyan citrus]

What is the numeric user identification of your account, @night cloak?

[night cloak]

5489685984

[cyan citrus]

Got it! Will get back to you if we have more information regarding this, @night cloak.

[night cloak]

Ok

[night cloak]

No

I need to type an email for it, but i dont know which one cuz i never had to use an email for it

[scenic minnow]

I can't send a pagani to my friend

I fullfil every requirement but I still can't

I don't even have the option to send it to anyone

[wide dew]

Hi

Guys, where can I find Korean PUBG Mobile support?

[gusty jacinth]

You can contact in game customer support @wide dew

[odd ice]

This is an intentional design for players who have performed illicit in-game purchases in the past.

For further questions on this matter, please contact the in-game customer service, @scenic minnow

[simple nest]

You need to write in English or at least without errors

[storm flume]

Please do not use languages other than English, @jaunty osprey. You may refer to our regional communities for other languages.

[simple nest]

Which moderator can I contact?

[hollow elbow]

Hello admins I can’t recover my pubgm account, 2 times they reject my application even if I did sent 100% true informations, why is that?

[cyan citrus]

Please make sure that you provide the customer service all the required and accurate information and submit the account recovery request from a device that you use more often to log into that PUBG MOBILE account. If you have already received a response from the customer service and your request was not approved, you will need to submit another request or create a new account to continue playing the game. In this case, we unfortunately cannot help you any further through the community, @hollow elbow.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @simple nest. Remember to read through #faq before asking questions in the support channels.

[hollow elbow]

I did, and I know my informations are 100% true, but I kinda just lost all money and time I did put into that account?

2 times rejected, second time 110% true informativna with more then They Did ask for

[cyan citrus]

We unfortunately cannot help you with this any further through the community, @hollow elbow. Please continue with the in-game customer service.

[hollow elbow]

Okay

[simple nest]

My VKontakte account was hacked about 2 months ago. After a long recovery, after logging into the game account, I noticed someone else's linked Google account. In my attempts to unlink this account through the game’s technical support, I was refused 2 times without justification. Therefore I want to restore my account through dialogue

At the moment I have full access to my mail (linked to my account for a very long time) and VKontakte page (also linked for a long time), I have checks that are about half a year old, as well as checks that are 30-40 days old

[surreal verge]

I want to report someone, where can I do it?

From Facebook

[odd ice]

You can report it at https://pubgmobile.live/report

[nocturne glen]

How to play PMGC

[elder surge]

hii im not having gift option for pagani cars .... I have owned Pagani ghost Gleam green..... I have bought extra cards for my frnd pls do help me

[odd ice]

This is an intentional design for players who have performed illicit in-game purchases in the past.

For further questions on this matter, please contact the in-game customer service, @elder surge

[surreal verge]

Thank you so much

[odd ice]

Welcome 🤗

[elder surge]

I bought all uc from midas buy ... i am having proofs

[thin hill]

Someone logged in my pubg id and turned on secondary security. How to recover my id. Can anyone help me?

[odd ice]

https://youtu.be/MCMlEViEtNI?si=YD5xzlZ1Cta_aI6D

[odd ice]

You can contact in game customer service

And it’s not about now, it’s about old purchases

[simple nest]

Where can I leave a request to restore my account so that the moderators notice?

[soft hazel]

someone just logged into my acc from a unknown region

is that bad

also how often can i file a pubg claim on a acc?

i think i might’ve been scammed

[odd ice]

You’ll need to send it here itself

[simple nest]

If I posted it above, will it be read later?

[odd ice]

Yes

They check all the pending questions

[simple nest]

Ok, thank

[odd ice]

Welcome

[vestal marten]

Good account

[odd ice]

You can send in #media and if for selling it’s against the terms of tencent you’ll be banned.

[halcyon bloom]

Depends make a good detailed claim

[soft hazel]

i filed a claim last week to try and get my account back and it went through thankfully can i make another one cause this dude tried scamming me again

[halcyon bloom]

Yeah

You can make as many also make sure to change info if you can

So they don’t log in

[soft hazel]

okay okay thanks so much

[weak basin]

Yo is there any website with all pubg mobile character that you can put in a username??

yo @cyan citrus do i attach the tiktok of the hacker when i report them in-game ? from their profile, and do i do other or what

explain this please here is a username and here is in text 贵宾人才 , but i search it in pubg mobile it doesnt show 😄 ?

[rough igloo]

How much time to midsbuy send me uc ?

[eternal tiger]

There may be some more special characters in their name that doesn't appear normally here.

[weak basin]

you mean invisible character?

[eternal tiger]

Yes, those are normally invisible. But when you go to their profile in-game and copy their name, you'll find them out then.

[weak basin]

its imposible to find usernames 😡

or profiles

it needs a fix

cmon pubg

[eternal tiger]

😅

[winged bronze]

Selam

[weak basin]

bruh

😂😂 45 combinations 🤔

[halcyon bloom]

Can you use another acc in this discord if your other acc gets banned

[left summit]

Someone hacked my account through phone number and now the phone number is closed and they charge too much to reopen the same number idk what to do i’ve already claimed a file but what if it got rejected i have all my purchase history and everything please help me recover my account pubg

[fallen glade]

How’s this website still up?

@cyan citrus

[hot crest]

Am I allowed to advertise myself in the channels?

[weak basin]

no

[ornate thistle]

You will not be able to submit another account recovery request through the account recovery tool for 3 months after a successful claim. Should you require further assistance with this, please reach out to the in-game customer service.

[soft hazel]

so

i got my acc taken?

[ornate thistle]

In some cases, there might be a delay before you have received the purchased UC. If you do not receive the purchased UC within a reasonable time span, usually within 12-24 hours, please reach out to the in-game customer service for further assistance.

[soft hazel]

bc of pubgs poor security

🗿

[ornate thistle]

You may try to enable secondary verification through your Account settings of the game if it is still possible or try to secure all of your login methods. Please reach out to the in-game customer service if you require further assistance, @soft hazel.

[soft hazel]

someones been on my account for about 12 hours and i cant log in can they change my email?

[ornate thistle]

Please contact the in-game customer service if you are not able to access your account. Also, they will not be able to change your linked email address if they do not meet the following conditions:

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @fallen glade.

[ionic dragon]

i play it one game after one game i quit game because i meet my mom we eat dinner when i come back to home i want play with my friends but i cant play ranked games because my ’’MERIT 47/100’’ i dont know how i pay it so much in my account i buy also yesterday uc so much but i dont know why can you fix for me that brother please im 34years old i never see like that before i play that game 3years i never do it wrong things please help i cant find also to game support i need talk with him im so sad because i pay so much money my account🥹🥹🥹

[night cloak]

for the snowball blaster conqueror achievement, will you lose if you pick up another gun?

[peak wadi]

What happened to pubgm after update? Big delay in every move i do random fps drops? Anyone els having this? M2 ipad pro

[woven needle]

Hello guys I need help

[odd ice]

You can state your problem here when moderators available they’ll help you

[odd ice]

You can report in #996546243859853424

[white ginkgo]

Any suggestions for metro royale undercover mode?, should i bring good loadouts? And whats the main goal on it?

[odd ice]

You can ask this in #pubg-mobile

[chilly spade]

You won't lose if you pick up another gun but you'll lose if you use that gun. You can pick guns up.

[fallen glade]

i don’t notice, but i know Ultra HD has gotten smoother, So i’ve been playing in Ultra HD

[worldly robin]

i want know ip server middle east

[simple nest]

My VKontakte account was hacked about 2 months ago. After a long recovery, after logging into the game account, I noticed someone else's linked Google account. In my attempts to unlink this account through the game’s technical support, I was refused 2 times without justification. Therefore I want to restore my account through dialogueAt the moment I have full access to my mail (linked to my account for a very long time) and VKontakte page (also linked for a long time), I have checks that are about half a year old, as well as checks that are 30-40 days old

[honest sedge]

Where is this ?

[honest sedge]

Which map

[median timber]

Thx a lot mate, ig that was the problem. The location was set as India. Thx a lot mate, like I Hc been playing pubg for the last 6 years and all of a sudden,this problem occurred. Anyways thx for the help. Btw sorry for the late reply.

[cyan citrus]

These are the locations and the supported maps where a custom garage can be found. There can be other locations available other than these.

[oak dragon]

my game keeps echoing with mic on like the game sound is just the sound when i open my mic (footsteps,cars,guns(shooting),etc)

[oak dragon]

just play games but you will not be able to play in duo or squads only solo until you have merit 80 or above

[cyan citrus]

Could you please share a video recording that can illustrate the issue you have encountered?

[rain mortar]

WHEN REMOVED.... (i cry broo...)

[cyan citrus]

You have already received an answer for this, @rain mortar. Please refer to previous responses and avoid repeatedly asking about the same matter.

[rain mortar]

New season brooo

beta test must removed

[cyan citrus]

Feel free to provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines, @rain mortar.

[rain mortar]

okey thank

[potent thunder]

Who should I contact if my account has been stolen?

[odd ice]

You'll need to contact in game customer support

[potent thunder]

I contacted them but no response

[odd ice]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request, @potent thunder

[potent thunder]

I contacted customer service in July and still have no response.

[odd ice]

Was your claim rejected ?

[potent thunder]

Not a claim

My account was stolen

I have submitted numerous proofs but still no reply from customer service

[odd ice]

Check this video on how to file claim https://youtu.be/MCMlEViEtNI?si=YD5xzlZ1Cta_aI6D

[native harbor]

Good luck. I reinstalled Gameloop, cleared the cache, reinstalled the game, adjusted the settings etc., but I'm having a few problems with this latest update. The Shift and Turbo thing definitely doesn't work in vehicles, there is no setting left that I haven't tried. I can't use skateboards and deer anymore, I could use skateboards in the previous version, but now I have to ignore these features because I have to do it with the mouse. Has anyone experienced the same problem? I am waiting for your solution suggestions

[potent thunder]

The account cannot be logged in. The mailbox has been unbound.Is there any way to do this?

[clear spindle]

You might have to ask for the solution in Gameloop's Discord server.

[odd ice]

Yes, you may contact the in-game customer service from:

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[pulsar grail]

How do I report a pubg account phishing site @cyan citrus

[cyan citrus]

You may report any online content that violates PUBG MOBILE's terms of service through https://pubgmobile.live/report, @pulsar grail.

The platforms not listed in the form are covered by the Other option. On those platforms, the content is monitored rather than removing it,

[untold talon]

Hello, I run PUBG Mobile with Gameloop. I came to enter the game about 2 hours ago and the server gave an error. This problem happened to me and my friend and several other people. What is wrong?

[celest shadow]

Please provide a screenshot of your issue.

[small kindle]

Hey, im having a load issue. Whenever i open the game its just a black screen. It never actually loads on or gives me a screen to log into an account or load me into my lobby. Just a black screen. I deleted and reinstalled and still the same thing happens...

Heres a video of whats happening

[jolly night]

can pubg global account get in vn version?

[untold talon]

https://s6.uupload.ir/files/screenshot_(102)_jyen.png

[celest shadow]

This notice indicates that PUBG MOBILE is not available in your country or region.

[celest shadow]

This should only be done if you are living in Vietnam.

[untold talon]

what should i do now

[loud swallow]

is there channel for suggestions? like please add Cooldown for Classic/Supply crate coupon scrap & for Paint in Clan shop?

[celest shadow]

Can you uninstall and download the game as an APK from https://pubgmobile.live/apk instead?

[celest shadow]

You may use #996458713126797405 for share your suggestions for the game.

[jolly night]

how its done ,whats thr process

[small kindle]

Ive got apk files but wasnt sure if pubg wpuld be safe to download there

[untold talon]

what should i do now

[celest shadow]

If you do not reside in Vietnam, we do not recommend transferring your account to the Vietnamese version. Please continue playing in the global English version of PUBG MOBILE.

[celest shadow]

https://pubgmobile.live/apk is safe to download.

[small kindle]

The same thing is still occuring

[near cobalt]

What is happening and the game dont open?? We have any statement from devs ??

[odd ice]

Can you send a video of the issue your facing

[near cobalt]

What video to send ??!!! I press the game icon and thats all !!!!
I see a black screen .
I read some others players has the same issue too

[lusty oracle]

Please can somepne help me , i get this error while trying to buy uc

[lyric ether]

How can I report YouTube cheating content?

[red rock]

my account was hacked out of no where someone got my account and has not changed my name,removed me from my clan.i file a claim yesterday which was denied today i appeal that you guys help me get my account back I’ve invested to much on it to just lose it like that

[torn burrow]

Hello my friends account was hacked I’ve tried messaging pubg’s customer service gave them all necessary information to prove it was his account but they mailed him and said this “Dear Player,
We regret to inform you that the information you provided has not been approved. In order to ensure account security, we are unable to reset your account.
Thank you for writing to us. If you encounter any other problems, please feel free to contact us at any time.” So now I’m here on his behalf to at least give move proof that he owns the account that was hacked pls I really need someone to respond cause this isn’t even funny

[tight gull]

Any one help me please

When I play event mode I got lag

I can't play

I'm to laging

[weak basin]

https://www.pubgmobile.live/report

[night cloak]

Use Different payment method or other card. It might work

[granite furnace]

my account got hacked any one help me please

??

[twilit sinew]

In every games after landing to the Snow Village in Livik, most of the time I cannot hear the sound from enemies and teammates, the sign on the mini-map shows that it was not the silent muzzle, and my teammate shot him but I cant hear, neither

[mental path]

Hello everyone, tell me how to use graffiti, where is that button???

[simple nest]

What to do if moderation ignores?

[spring glade]

How can i reach pubg support management ?

[spring glade]

Anyone ?

@lime juniper ?

[ornate thistle]

Please check if you have received the purchase in-game. If you are unable to complete the payment process you may send an email to Midasbuy's customer service at [e-mail] for further assistance.

---

This means that the information you provided to the customer service is not accurate. If you are not able to provide them with the accurate and required information, it is not possible to confirm that you are the owner of the account. You will need to contact the customer service again and make sure that you provide them with all the required and accurate information, @red rock, @torn burrow.

[cyan citrus]

You can use the graffiti during the matches through here:

[storm flume]

Please contact the customer service for further assistance, @granite furnace. Refer to subpoint 5.4 in #faq for further information.

[ornate thistle]

Hello! How often do you face this issue? Do you know which weapon the enemy was using to shoot at you?

[night cloak]

Hello i downloaded pubg back after 3 years and i tried to log back in but when i logged back in it and game made new account, i looked at my id and the account is active how can i recover my account? Because i looked at ingame support and they want last 6month info but how should i know it if my account has been stolen 3years ago? So what should i do?

[jolly night]

can midasbuy uc purchase reverse i accidently topup wrong account ?any help

@ornate thistle

[cyan citrus]

You can apply for World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response within 30 days if your application is approved.

Please wait until you can join the server again. This is something we cannot help you with.

[cyan citrus]

It is unfortunately not possible to make a refund for the obtained in-game items.

[cyan citrus]

It is possible that you are not entering with the correct login method or social media account. Please check again. If the issue persists, please reach out to the in-game customer service for further assistance.

[stoic inlet]

hello i need help

to my brother

[random raft]

Hi, how many followers in TikTok do I need to be an Influencer? 🥹

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @stoic inlet. Remember to read through #faq before asking questions in the support channels.

[night cloak]

As i said the account is active and me myself havent played pubg mobile in 3years, only place i found wants last 6month info, and i had correct log in info

[stoic inlet]

i need help mine brother acc was hacked

[cyan citrus]

Please refer to the community section under roles in #735483472432594994 for more information on how to apply for PUBG MOBILE content creation program. There are no available public requirements such as followers.

[stoic inlet]

@cyan citrus is there any chance get back acc

[storm flume]

Please contact the customer service for further assistance, @stoic inlet and @night cloak. Refer to subpoint 5.4 in #faq for further information.

[midnight salmon]

When old xsuits will come ?

When old x-suits will come ?

[gusty jacinth]

Try to contact customer support through in game

[stoic inlet]

im trying now

[regal dock]

hello

[untold talon]

How are you

[regal dock]

my acc does not load

when i try to log in with my email it brings up a puzzle and when i solve it it syas that you have frequently requests please try again

please help me guys

[green grove]

Does anyone know how to get stretch res in pub g mobile it used to work now it doesn't i dont know why

[wispy crow]

I Haven't Received my Prize?????

[midnight salmon]

When old x-suits will come ?

[stoic inlet]

how hours i need to wait to they respond

[gusty jacinth]

There is no specific times

[strong cove]

To enable secondary verification with my mobile number, the India flag in the Asia region is not showing. I live in India, so how can I enable secondary verification?

[ebon otter]

My friend cant give me pagani

The button doesn't show for him

[ember jay]

Hi I need a channel to fill out an application I wrote passed in wow I need a discord

[ornate thistle]

We unfortunately do not have information in this regard. You may keep an eye on #news for future game announcements.

[midnight salmon]

Thanks

[ornate thistle]

This is an intentional design for players who have performed illicit in-game purchases in the past.

For further questions on this matter, please contact the in-game customer service.

[night cloak]

@ornate thistle hey, when is the daily restart of pubg?

[ornate thistle]

If you have filled out the WOW Creator application in-game then please wait patiently until you receive your application results. Your application results will be sent to your in-game mailbox within 30 business days.

World of Wonder Discord server has reached the maximum number of members therefore new members are unable to join. You may try to join the server again at a later time.

[ornate thistle]

Hello, it's at 00:00 UTC.

[night cloak]

Its 00:02 now

Whats Utc?

[ornate thistle]

UTC is a time zone. This timestamp shows 00:00 UTC in your own time zone:

• <t:1699660800:t>

[night cloak]

So 02:00 will be reset?

[hot crest]

I can't shoot in tdm cna someone explain why

Its like when you have your gun on single and you hold down shoot and nothing happens

[ornate valve]

i can't really move when I'm in a game it kinda freezes and it takes allot of strength to move around

[hot crest]

2nd time bringing this up

[hot crest]

Relatable

[serene pier]

I didnt get the respond for wow creative

[unkempt pecan]

where can i report a hacked acc which he changes my region and now im bronze

[meager pumice]

@ornate thistle what this bro

[steel rover]

Hello

i have an account i lose the email , but i still have the number on it , i want to delete the number phone from account , its this possible?

[exotic rampart]

Hello, I'm here to talk about something, I'm supposed to be a computer player in pubg mobile and we have a problem that we land in a place with more than 30 people, there's a lag in the game that we're really suffering from, if you can solve this problem, we'll be very happy

[cyan citrus]

If you accessed this page through https://www.pubgmobile.com/redeem/, it is PUBG MOBILE Redemption Center where you can apply redemption codes for different rewards.

[cyan citrus]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website: https://www.gameloop.com/.

[storm flume]

Please contact the customer service for further assistance, @steel rover and @unkempt pecan. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

You can apply for World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response within 30 days if your application is approved.

[cyan citrus]

Can you please share a video recording that can illustrate the issue you have encountered?

[steel rover]

@cyan citrus

[cyan citrus]

Please refer to previous response, @steel rover.

[steel rover]

Okk

[glossy wasp]

When will they make cars roll when you switch seats?

Like when will that be a thing?

Will the handling of the motorcycle be fixed?

[hallow stirrup]

Hey, why I can’t move after I didn’t want to kill my teammate from grenade just accidentally?????

That’s very dumb idea I’ve seen and it will lose a lot point in the ace master-comq rank

It was frozen mode but my teammate is alive after second chance of life, but I’m freezed after I killed him for 1st life and then died to another second life is also I’m being frozed????

I really would say that who made this idea is really dumb af

[exotic rampart]

I have already turned it in that I was told it is through the game itself

[hallow stirrup]

I’m being freezed and 4th teammate that one who I killed him, he know that It was accident and he moving my body to safety place by car

Do something this really the dumbest idea

[clear spindle]

You can provide your feedback in #996458713126797405, @hallow stirrup & @glossy wasp.

[olive mica]

Hellooo

I was jus hacked

Can I get some assistance

What Do When Hacked?

[odd ice]

Check this video on how to file claim https://youtu.be/MCMlEViEtNI?si=YD5xzlZ1Cta_aI6D

[ebon otter]

How can my friend check how much uc he has to give back to pubg?

[winged umbra]

Can anybody explain to me what this means?

[winged umbra]

Because I got the 99 cent one but don’t even know how much UC I was gifted…

[molten sentinel]

Hi may I dm to a mod/error to discuss about the hacker issue so tencent would care

[odd ice]

Do you want to report a hackers or you have some suggestions ?

[molten sentinel]

suggestions

and also systematically report hackers, not just only videos

like i can provide hack engine names

[meager pumice]

Thanks Quen for quick response big respect

[mossy bloom]

hi, after the rank reset, do i get rewards for the highest rank i was or the rank i was at the time of the reset?

[fast flame]

The option to donate a car from the new event does not appear in my account, what do I do???? I have letters left and I can't send them

The option to donate a car from the new event does not appear in my account, what do I do???? I have letters left and I can't send them

[scenic minnow]

I have the same problem the button doesn't even appear

[fast flame]

Please tell me when you find out what to do
#helppubg

[odd ice]

This is an intentional design for players who have performed illicit in-game purchases in the past.

For further questions on this matter, please contact the in-game customer service,
@dindy.s2 @scenic minnow

[odd ice]

Rank after reset

[fast flame]

I have never made illicit purchases!

[scenic minnow]

Same for me

[odd ice]

You can contact ingame customer service

you may contact the in-game customer service from:

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[fast flame]

I already this

[scenic minnow]

And what do I write in the report?

[odd ice]

Oh that will be good , you’ll need to wait for the mod

[fast flame]

I dindt have help

[scenic minnow]

Are you playing on iPad?

[fast flame]

Both

[scenic minnow]

Hmm

[fast flame]

but when I bought it it was on the iPad

[scenic minnow]

Same.

Maybe iPad Bugg?

[fast flame]

it doesn't appear on the cell phone either

[scenic minnow]

@odd ice I have a fileclame, that someone tried to scam my account like 2 months ago could this be the issue because the support helped me to get my account back

[amber kraken]

If this gives me x suit then give me the code

[odd ice]

You’ll need to contact ingame customer service for clarification regarding that

[scenic minnow]

On which topic and what should I write to them??

[pale tiger]

I need a support team here. What is this dirty game? Why are hackers everywhere in the game? Why is this not fair?

[night cloak]

Help <@&481161015728406538> my appeal for my hacked account is rejected but I entered all the information correctly?

[halcyon bloom]

You can report hackers and pubg will investigate and ban them. And the person who hacks will start crying if they spent money on the account.

[exotic rampart]

I have already turned it in that I was told it is through the game itself

[odd ice]

Please make sure that you provide the customer service all the required and accurate information and submit the account recovery request from a device that you use more often to log into that PUBG MOBILE account. If you have already received a response from the customer service and your request was not approved, you will need to submit another request or create a new account to continue playing the game. In this case, we unfortunately cannot help you any further through the community, @night cloak

[night cloak]

Is there any way to appeal my case furthermore? @odd ice

[odd ice]

You’ll need to submit another request, No other way.

[crude hatch]

Hey, can anyone help by trying to get in contact with pubg support team... I have been emailing them about my problem for my account back and they been doing nothing by helping me

Just any help will be good🙏

[odd ice]

Check this video on how to file claim https://youtu.be/MCMlEViEtNI?si=YD5xzlZ1Cta_aI6D

[twilit sinew]

It happened in every matches if I land on the event area Snow Village. It does not mute at all but most of the time from both teammates and enemies. It sometimes sounds like silent muzzle at very low volume

[dry dagger]

Hello, I am a Russian pubg mobile player and therefore I use a translator, so my text may sometimes not be clear. I would like my academy to be returned to my account by scammers and brought my accounts by including two-step authentication and I can't log in to my account id of my account(5871216255) and name(winter player) I have already written to the support service but I don't answer me, please help me, I have evidence that my account is mine. Thank you for reading my message

Please 🙏🙏

[south bear]

Hello, I would like to report this player named ʕ͡تʔēWEB (61568089446) for modifying game files and hacking blatantly. Here below is solid evidence.

These are also his alts in which he uses hacks

[twilit sinew]

It happened in every matches after I land on the event area Snow Village in Livik. It does note mute the sound at all, but most of the times from both enemies and teammates.

[odd ice]

Check this :- https://youtu.be/MCMlEViEtNI?si=YD5xzlZ1Cta_aI6D

[dry dagger]

Ок

[oak dragon]

i have none but when i play with my friends they here my game while i speak.

[static stag]

You may report the player through in-game using the built-in report feature or the customer service. You may also submit a report through https://bit.ly/3uDSJZv, with video evidence you have.

[cyan citrus]

Can you share a video recording of the issue from your teammate's perspective? Also, what is the device you are using?

[brittle wagon]

Hello how can I get ultimate influencer title?

[brittle wagon]

Hello how can I get ultimate influencer title?

[storm flume]

Please refer to subpoint(s) 3.27 in ⁠https://discord.com/channels/393088095840370689/638363268565565461 for further information, @brittle wagon.

[night cloak]

When will the new season start?

[cyan citrus]

New Season: Cycle 5 Season 15 will be available from 2023/11/14 at 2:00 (UTC+0), @night cloak.

[night cloak]

Thanks

[cyan citrus]

You're welcome, @night cloak!

[night cloak]

@cyan citrus why can’t my friend send me pagani?

He has extra key

And he has that pagani too

We are friends for 3 days already too

[cyan citrus]

What is the issue your friend is facing when trying to send the gift, @night cloak?

[night cloak]

It won’t let him send me pagani

[cyan citrus]

Yes, but what is the issue, @night cloak? Can you add more details about it?

[bright reef]

@cyan citrus whats the difference between pubg from playstore and pubg from galaxy store? will the galaxy store version be smoother for samsung devices?

[night cloak]

It could be that your don't have enough synergy with your friend

[night cloak]

I don’t know, he tries

To

Send me

But it wont let him

Idk why

[bright reef]

whats your synergy with him?

[cyan citrus]

Both should have same performance as long as you are downloading the game from official or authorized stores.

[cyan citrus]

Please share a video recording of it.

[night cloak]

Its not me whos sending it

[bright reef]

But the galaxy store version claims to be more optimized for samsung devices. So they lied?

[bright reef]

ask your friend for the screen recording

[cyan citrus]

Ask your friend to record a video and send it here. I'm not able to understand the issue as you are not adding any information about it.

[night cloak]

K

[cyan citrus]

It is up to you if you want to download the game from the Samsung Galaxy Store or Google Play Store. Both versions should be same in regards to performance.

[bright reef]

damn it those samsung brats lied

[river furnace]

Anyone know what to do with this?

[stone ermine]

My fps dropped to high from ultra. I don't know what to do?! 😭

[brittle wagon]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @brittle wagon. Remember to read through #faq before asking questions in the support channels.

[brittle wagon]

My messages not showing why?

[cyan citrus]

Please refer to previous response regarding your question, @brittle wagon.

[simple nest]

My VKontakte account was hacked about 2 months ago. After a long recovery, after logging into the game account, I noticed someone else's linked Google account. In my attempts to unlink this account through the game’s technical support, I was refused 2 times without justification. Therefore I want to restore my account through dialogueAt the moment I have full access to my mail (linked to my account for a very long time) and VKontakte page (also linked for a long time), I have checks that are about half a year old, as well as checks that are 30-40 days old

[cyan citrus]

Please make sure that you provide the customer service all the required and accurate information and submit the account recovery request from a device that you use more often to log into that PUBG MOBILE account. If you have already received a response from the customer service and your request was not approved, you will need to submit another request or create a new account to continue playing the game. In this case, we unfortunately cannot help you any further through the community, @simple nest.

[simple nest]

I replaced the old device in the month of July since it was old, which is logical. If you don't want to help, just send him to hell, like a supporter in a game

I have provided all the data from the account, it is also completely at my disposal, I have access to my mail, VK page, but you are sending me to hell without explaining the reasons? You're not very supportive

[cyan citrus]

We unfortunately cannot help you with your issue through the community, @simple nest. Please continue with the in-game customer service.

[simple nest]

They reject the application without explaining the reasons, how should I restore my account if they are too lazy to write a reason?

[cyan citrus]

Please refer to my previous response and avoid repeatedly asking about the same matter after you have received an answer, @simple nest.

[simple nest]

New question: it says you need to provide a transaction receipt that is valid from 30 to 180 days, but September is not included in this period, why?

[storm flume]

Please contact the customer service for further assistance, @simple nest. Refer to subpoint 5.4 in #faq for further information.

[scenic minnow]

@cyan citrus

It doesn't even show the option to donate a car

[cyan citrus]

This is an intentional design for players who have performed illicit in-game purchases in the past.

For further questions on this matter, please contact the in-game customer service, @scenic minnow.

[scenic minnow]

I already did

What are they supposed to do?

[cyan citrus]

Please wait patiently for a response from the customer service, @scenic minnow. We unfortunately cannot help you with this any further through the community.

[scenic minnow]

Aight thx

[viral oak]

fastest way to get to ace ?

[glossy wasp]

Whats the difference between these two cars?

[fast flame]

I urgently need help, I can't send the event car as a gift to my friends, I have leftover car cards but the donation option doesn't appear for me, please help me.
I have had this account for many years and always spend a lot of money.
I hope support resolves it, otherwise I'm going to take legal action, because I PAID and I have the right to send it to whoever I want.
it's an error in the game, I have the car, I have cards left, and my friend doesn't, and even so the option to donate doesn't appear.

[glossy wasp]

Hide like a coward. Run from every fight. Try to kill as many bots as posible. Try getting atleast 10 kills every match

[cyan citrus]

This is an intentional design for players who have performed illicit in-game purchases in the past.

For further questions on this matter, please contact the in-game customer service.

[storm flume]

Please do not use languages other than English, @fast flame. You may refer to our regional communities for other languages.

[fast flame]

I DID NOTHING ILLEGAL, the game loot DOESN'T READ MESSAGES AND DOESN'T REPLY

[cyan citrus]

We unfortunately cannot help you with this any further through the community, @fast flame.

[glossy wasp]

It defeats the purpose of money if people can buy something twice and just give it to there friends. Your friend simply gotta stop being brokies and start making money and buy there own stuff.

@cyan citrus are any questions about the game valid or only spesific questions like when is the next update or questions about issues about bugs and glitches or something like that...

[fast flame]

I already got all the cars I wanted and there were leftovers, besides, everyone can give gifts except me, there is no rule that prohibits this

[glossy wasp]

If everyone can, how come you cant? Are you doing something wrong?

[fast flame]

I DID NOTHING ILLEGAL, the game loot DOESN'T READ MESSAGES AND DOESN'T REPLY, THIS IS A BUG

[glossy wasp]

Alright, what are you trying to gift?

[fast flame]

A Car

Pagani!

[glossy wasp]

Can people really gift car skins?

[fast flame]

Yes

[viral oak]

lmaoaoaooa

[glossy wasp]

Its true tho

[viral oak]

ok thanks finna do that

[viral oak]

so how do u get to conqueror

can u be w this tatctic xd

[glossy wasp]

Works like a charm

[vivid light]

Hello my account ingame is loged with facebook gmail and phone number
How Can i change the password when I log with the phone number or gmail?

[glossy wasp]

Im pretty sure you can press "forgot password"

[mellow burrow]

the new snowball launcher gun.
does it count as pistol?
if so does it kill enemies?

[neon kraken]

I had my account stolen and game support did nothing

[lean bobcat]

12 November, status still stays on processing.

[cyan citrus]

What is your numeric user identification, @lean bobcat?

[lean bobcat]

The account from which I sent claim or which I am trying to recover?

[mellow burrow]

the new snowball launcher gun.
does it count as pistol?
if so does it kill enemies?

[mellow burrow]

@cyan citrus can you assist me with this?

[strong tangle]

it takes up the pistol slot.

it doesnt kill enemies

it does very low damage

but u can turn enemies into snowmans

and make them not be able to move for a while

[cyan citrus]

The numeric user identification that you used when submitting the account recovery request.

[mellow burrow]

How much damage does it do?
and someone told me it does kill enemies.
and does it count as a pistol?

[lean bobcat]

5950303067

[quartz merlin]

What will the winner get?

[quartz merlin]

weakly matches

[quartz merlin]

@static sleet @mortal apex

[strong tangle]

New Weapon: Ball Cannon

A new weapon that combines practicality and pleasure. Once equipped, it occupies the pistol slot. The ball cannon has the following characteristics:

⚫ Snow Pile: Shoot the environment to create a snow pile that can be used as a shelter.

. Animated Glacins: Shoot players to turn them into snowmen and limit their movements.

Freezing Water: Shoot bodies of water to temporarily freeze them and make them passable.

Adopt this new firearm that will improve your combat prowess. The new gun and items have a higher chance of appearing in Snowy Hamlet. Get there now and discover a new way to fight

this is all the info abt the ball cannon

i dont know abt the damage it does

but its approximately 5hp

per hit

[mellow burrow]

it occupies the pistol slot, does it count as pistol kill?

[strong tangle]

its a special weapon. so maybe not.

[static sleet]

For the #matches?

[cyan citrus]

Got it! Forwarded it. Will let you if we have more information.

[urban timber]

Hey i have a problem im on phone and im triyng to get streched resolution and it doesnt work i apply the setting "force activities to be resizeble" and i do the split scri thing and it works for a sec then it comes back. Idk why isnt it working pls someone help me.

Hey i have a problem im on phone and im triyng to get streched resolution and it doesnt work i apply the setting "force activities to be resizeble" and i do the split scri thing and it works for a sec then it comes back. Idk why isnt it working pls someone help me.

[quartz merlin]

Yes

[barren needle]

Good morning, I have a friend who asked me for help, his account was apparently stolen, he tries to log in to Facebook and he finds out that his email and phone number have been changed.

[odd ice]

You’ll need to contact ingame customer service.

[urban timber]

Hey i have a problem im on phone and im triyng to get streched resolution and it doesnt work i apply the setting "force activities to be resizeble" and i do the split scri thing and it works for a sec then it comes back. Idk why isnt it working pls someone help me.

[barren needle]

They do not provide you with any information. I would appreciate an appointment or something.

[static sleet]

The prizes' information can be accessed through the pinned messages in the #matches channel.

[normal patrol]

Is that possible to know where someone spend their UC on account?

[weak basin]

yes

[waxen stirrup]

can help? me want donat, but write

[waxen stirrup]

@static sleet

[storm flume]

Please contact the customer service for further assistance, @waxen stirrup. Refer to subpoint 5.4 in #faq for further information.

[brittle wagon]

Hello how can i get the ultimate influencer title?

[oak dragon]

i will try to get a video once i play with them. my device is iphone11

[brittle wagon]

Hello how can i get the ultimate influencer title?

[oak dragon]

be famous

[celest mango]

How can we get the invitation code

[static stag]

Please refer to the earlier response. You have already being answered. Refrain from asking repeated questions.

[static stag]

About Invitation Codes:

1: Players with high creative potential will sometimes be sent official invitation codes. Please follow the official channels for more information on Creator recruitment.

2: Creators with outstanding creations will also sometimes be sent official invitation codes. You can ask creators that you know with spare invitation codes to send you an invite.

This is all the information we can provide you with regarding this.

[celest mango]

Aren't there some players you know?

[static stag]

You may join the World of Wonder Discord server for further questions and guidance related to WoW game mode.

[waxen stirrup]

@static stag maybe you can help me ?

[static stag]

Please contact the customer service for further assistance. Refer to subpoint 5.4 in ⁠https://discord.com/channels/393088095840370689/638363268565565461 for further information.

[waxen stirrup]

where is it???

[static stag]

You can contact the customer service through your Account settings of the game using the Customer Service option located at the bottom or through the login menu using the Help option located at the right side of the screen.

[waxen stirrup]

сant https://cdn.discordapp.com/attachments/1173316542029647933/1173317675582234634/image.png?ex=6563843d&is=65510f3d&hm=b476e9c6374f85bba3e526e3e58ede6842ee7478f7963c2c23f8a1842ac58515&

[rose widget]

An admin on ?

[inland vector]

Hey,
I got a mail about my account being binded to the midas buy page. I don't recall doing anything over there in that page so is this something from pubg's side?

[pine mist]

What is the problem here ?

[chilly spade]

Paste your Youtube video links.

[ruby lance]

where dose secondary verification code sent to

[halcyon bloom]

If you get banned in one account in this server are you allowed to make another one and use that in this server?

[sullen lion]

Im not able to post in club. It says permission required. Whereas i was posting regularly before 2 days. I have this issue. Any fix? @static stag ?

I have photos and media permission access on to PUBGM also location and others.

[night cloak]

how can i recall my friends

[night cloak]

@cyan citrus hello

does anyone knows how to recall a friend

[brittle wagon]

But the answer is not clear!! There is no information

[zenith oriole]

Hello. Tell me why during a battle I am blocked for 30 minutes, I don’t use cheats!

[night cloak]

How do I report.

@static sleet

how can i recall a friend

[median arrow]

Question about weekly matches,if we win duo match,do we both get 1000 UC or 500?

<@&481161015728406538>

[zenith oriole]

Hello. Tell me why during a battle I am blocked for 30 minutes, I don’t use cheats!.

[weak basin]

You killed a friend and they reported you maybe

[brazen turret]

Would it be possible to do something to no longer have an afk player during group creation?

[zenith oriole]

I play alone. When I kill a bot, nothing happens, but when I kill the second player, I get blocked for 30 minutes

[pulsar grail]

You get 1000uc each

[shell pivot]

Can you give me the wow designer invitation code privately please?

[exotic rampart]

I have a question, what do you think about the idea of ​​adding 120 fps that was like this can be added?

[pulsar grail]

This will come into thought soon

[ornate thistle]

For further assistance with MidasBuy, please send them an e-mail at [e-mail].

[ornate thistle]

You can apply for PUBG MOBILE content creation program through http://bit.ly/3p2VuQW.

[ornate thistle]

What do you want to report?

[ornate thistle]

Each player from the winning duo receives 1000 UC.

[ornate thistle]

Can you please elaborate?

[ornate thistle]

Invitation codes are for certain players only. Please wait until you receive your creator application results in your in-game mailbox.

[storm flume]

Please contact the customer service for further assistance, @zenith oriole. Refer to subpoint 5.4 in #faq for further information.

[ornate thistle]

Yes, you may use another account to participate in the server as long as you follow the server https://discord.com/channels/393088095840370689/735483472432594994.

[ornate thistle]

You can receive the secondary verification code on the mobile number or email address that is linked to your account.

[hearty prawn]

hello
plz how can i remove link by phone number?

[exotic rampart]

There is a delayed date because I am an actor and it is so important to me please

[pulsar grail]

Let the game take its time and not run into bad decisions that will cost its users to hate it

[burnt lintel]

How to display discord option to login to the game its not showing

[ornate thistle]

It is not possible to remove a linked e-mail or phone number, but you can change it if you meet the conditions.

[ornate thistle]

The Discord login option is only available if you download the game from the PUBG MOBILE website: https://www.pubgmobile.com/.

[burnt lintel]

Thanx

[hearty prawn]

no plz i must remove it that phone number not exist anymore

its suppose to be able to remove it

link or unlink get this feature together plz

[exotic rampart]

It was only for PC players because it's PC players vs PC players not a phone get what I mean bro

[storm flume]

Please contact the customer service for further assistance, @hearty prawn. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

A scammer.

[shell pivot]

Can you give me the wow designer invitation code privately please?

[exotic rampart]

It was only for PC players because it's PC players vs PC players not a phone get what I mean bro

[night cloak]

When will you guys fully unlock performance potential on ipad pro m1 and m2? They are the best out there in form of mobile device chipset

[exotic rampart]

It was only for PC players because it's PC players vs PC players not a phone get what I mean bro

[main plinth]

if i purchase a new growth pack does the uc count in purchase gift?

[ornate thistle]

No, the UC bought through Growth Packs do not count towards Purchase Gifts progress.

[ornate thistle]

Can you please elaborate?

[exotic rampart]

It was only for PC players because it's PC players vs PC players not a phone get what I mean bro

[toxic pasture]

what is the highest fps that xiaomi pad 6 pro 12gb ram can reach in pubg?

[wind cargo]

Hey I want to report a cheater whit aim lock some only chest 0 head

[weak basin]

https://www.pubgmobile.live/report

[rotund lake]

when will pmnc south asia start

Help

[rotund lake]

Help

[wind cargo]

Aim locking on chest he playing safe whit cheats

[odd ice]

You can join pubg esports discord server for support related to esports

[static stag]

If you already reported the player through in-game, please wait until your report is reviewed. You will be notified of the punishment issued to the player as soon as the violation is verified. Please keep an eye out for future security mail notices for feedback on the result. You may also submit a report through https://bit.ly/3uDSJZv with the video evidence.

@night cloak, You can report online cheating content for PUBG MOBILE through following link.

https://bit.ly/3soBavK

[glass wraith]

How do you get the new lobby theme PMGC?

[urban timber]

Hey i have a problem im on phone and im triyng to get streched resolution and it doesnt work i apply the setting "force activities to be resizeble" and i do the split scri thing and it works for a sec then it comes back. Idk why isnt it working pls someone help me.

[static stag]

Kindly refer to the image attached below.

[tight gull]

@ornate thistle sir help me please

[halcyon bloom]

@tight gull what would you like help with?

[tight gull]

I got tooo lag sir

I can't play

When I update 2.9 update then I got this problem

[halcyon bloom]

Check your region in game and server. That might be the reason. Or WiFi might be slow

You can try restarting your WiFi

[tight gull]

Mobile network

5g

I use mobile network

I didn't face this problem in 2.8 update

[halcyon bloom]

That might be the reason

Mobile network maybe effecting because most mobile networks are slow

[halcyon bloom]

You could try reducing graphics

[tight gull]

Done

[halcyon bloom]

If you need more further info lmk

You can always try redownloading pubg because you might have so much downloaded from past and today.

[static stag]

@tight gull Try performing a routine repair of the game from login menu and restart the device network settings.

[tight gull]

Ok Ill try

[wind cargo]

Okay

[glass wraith]

Thnx

[static stag]

My pleasure!

[supple ravine]

hey ı have a problem

[cyan citrus]

Hello! Please state your issue, @supple ravine.

[supple ravine]

my english is a bit bad so i use translation my problem on my keyboard is i choose high mode to play 30 fps and the game gives me a 60 fps gaming experience

Don't want

When I choose 30, 45, 60 fps options

It always gives 60 fps

I don't want to.

[cyan citrus]

Is it a an issue to get higher FPS, @supple ravine?

[supple ravine]

yes

I'm not used to it

I'm used to 30 fps all the time

[lime juniper]

Do you play on iPhone or iPad?

[cyan citrus]

Is it possible for you to record a video where it shows the FPS while playing the game?

[supple ravine]

yes, I'm going to record this in 15 minutes and throw it away

[cyan citrus]

Sure, @supple ravine. If you can record a video that shows that you are getting around 60 FPS with High frame rate option, you may submit a report of this through #996546243859853424 with a video recording.

[quaint moss]

Any one can tell me if I change my server to different area
Current rank is ace master after changing rank gold
*Tomorrow tiear reset and everyone will receive tiear reward so I get ace master reward cause my highest rank was ace master last season or gold cause my tiear is gold when tiear reset

Reward means season tokan 🙂

[cyan citrus]

You will receive season rewards in start of the new season for your highest rank you reached in your previous season. You should receive the rewards for the Ace Master rank.

[cyan citrus]

This video recording does not show your FPS.

[supple ravine]

sorry

i forget Turn on the FPS counter

[cyan citrus]

It is fine, @supple ravine. Feel free to record a new video and send it here.

[cyan citrus]

Could you please submit a report of this through #996546243859853424, @supple ravine?

[supple ravine]

I need a label tag

To be able to send something to this server

I can't send

[cyan citrus]

You can use this option to select the tag, @supple ravine:

[supple ravine]

Yes, I found it

thx

[cyan citrus]

You're welcome!

[lime juniper]

Please share the log file so we can check what is going on. Android/data/com.tencent.ig/files/log

[supple ravine]

I sent it

[cyan citrus]

I have replied to you in https://ptb.discord.com/channels/393088095840370689/1173561424837091358, @supple ravine.

[trail crow]

Hello

[tight gull]

@static stag same

It's not work

Still laging

My friend also same problem

@cyan citrus can you help me please

[quiet plume]

I play on Iphone This pic is for Reference!

And Please Tell me how to remove this ?

[odd ice]

Please tap the "Go Remove" button and follow the instructions on the screen to remove Safe Mode.

[quiet plume]

I click on Go Remove but it’s Stuck on Loading screen I tried 3 times @odd ice

[odd ice]

Can you screen record and send a video so that mods can look into it

[odd ice]

Where are you from ?

[quiet plume]

Pakistan I Tried on My Android Phone it’s said this

[odd ice]

Wait for a moderator

They can help you better

[quiet plume]

@cyan citrus

[sand gale]

Hey I want a wow mode varification code

[tight gull]

Any one help me please

Too laging

I can't play

[quiet plume]

Iphone?

[tight gull]

No android

I didn't face this problem in 2.8 update

When I updated 2.9 I got too lag

My friend also got same problem

[glossy wasp]

Whats the point of this, if theres hitmarks.

I dont get it...

[tight gull]

I asked some people every one said it's server problem

[odd ice]

About Invitation Codes:

1: Players with high creative potential will sometimes be sent official invitation codes. Please follow the official channels for more information on Creator recruitment.

2: Creators with outstanding creations will also sometimes be sent official invitation codes. You can ask creators that you know with spare invitation codes to send you an invite.

This is all the information we can provide you with regarding this.

[sand gale]

Where I find code

[odd ice]

You can post in #996546243859853424

[tight gull]

Already done

No response

[odd ice]

Read the last message again.

[odd ice]

You’ll need to wait for reply response

[sand gale]

What is bugs

[tight gull]

Really I tried

[sand gale]

Bro I want a wow mode creation code 😭

[odd ice]

You can apply for World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response within 30 days if your application is approved.

[cyan citrus]

Could you please confirm which of the following situation you have?

1. Button overlap - if so, which button overlaps with it?

2. Pressing it by accident

[quiet plume]

Button Position Not Changing In Controls Setting and It’s Interrupting In Making Aim On Enemy

[quiet plume]

Please Also Help In This

[cyan citrus]

Which button overlaps with it, @quiet plume? Can you share a screenshot of it?

[quiet plume]

I can’t bcz my Id Is On Safety Mode It’s Glide Button

And Safety Mode Is not removing and Tomorrow is new season🥹

[cyan citrus]

This button, @quiet plume?

[quiet plume]

This one

[cyan citrus]

Accounts are suspended for violating PUBG MOBILE's terms of service: https://www.pubgmobile.com/terms/en.html. Please use the available options when trying to log into the account and follow the instructions there or contact the in-game customer service for further assistance.

[cyan citrus]

Which button does it overlap or interfere with? This is what I'm asking.

[quiet plume]

This Glide Button !

[quiet plume]

How to Change this Glide Button That’s What I Mean Simple ! When I Use My Thumb For Aiming It’s Click On glide !!

@cyan citrus Hope so now you understand

[cyan citrus]

Do you press this button when trying to aim? Is this what you mean or when you are shooting?

i understand that you are referring to gliding button, but I need to know which button it interferes with, @quiet plume. if you can highlight it, it will be helpful.

[quiet plume]

No Button Interfaces sir This Glide Button Position!! This Button Position Making My Game Horrible

You Can Check There No Space Left on screen So where i Use my thumb for Aim ?

[odd ice]

@cyan citrus he wants to Move the glide button from there.

[ornate thistle]

Hello @flat cargo, @manic knoll! Could you please confirm which issue you face with the Gliding button?

1- Button overlap - if so, which button overlaps with the Gliding button?
2- Pressing the Gliding button by accident

[quiet plume]

Yes In Controls Setting Glide Button not showing that’s the problem’ !

[cyan citrus]

Got it! So, it means that you can confirm 2 in my previous message, @quiet plume?

[quiet plume]

2

[cyan citrus]

Thank you!

[eternal kraken]

‏Hello, I would like to design a WoW map and ask you for an access code. This is my account ID 5321691348

[static stag]

You can apply for World of Wonder creator access through inside the game by the navigating to WOW and tapping on Become a Creator. If your application is approved, you will receive a response within 30 days after submitting the application.

[eternal kraken]

@static stag thank you

[static stag]

Not a problem!

[exotic rampart]

I'm a computer gamer, I land with a lot of people, there's a lag, why?

[odd ice]

Your playing PUBG PC or PUBG MOBILE on Emulator ?

[autumn crystal]

Do u guys know exactly what time new season starts?

[cyan citrus]

New Season: Cycle 5 Season 15 will be available from 2023/11/14 at 2:00 (UTC+0), @autumn crystal.

[pseudo hound]

How can I change my PUBG email login password?

[autumn crystal]

Thanx for reply!

[cyan citrus]

You're welcome, @autumn crystal!

[cyan citrus]

You can use the ''Forgot Password'' option when trying to log in with the Email login option on the login interface of the game to change your password:

[pseudo hound]

Thanks

[cyan citrus]

You're welcome, @pseudo hound!

[graceful path]

Heyy my Id just got scammed while trading what do I do

[night cloak]

Isnt trading illegal💀

[graceful path]

I was selling my id

[mellow burrow]

Its against tos, its your loss.

[mellow burrow]

Its not allowed.

[graceful path]

Why is that??

[night cloak]

So pubg can make more money thats why

[graceful path]

:k

Any way to retrieve it

[weak basin]

then why there is 100 facebook communitys that sell accounts and hasnt been blocked?

[mellow burrow]

Hasnt been taken proper action and looked after,

private (therefore addressed by meta and not tencent)

[odd ice]

If it was legal there would have been more scams , right now it’s illegal so plenty of sellers are banned from socials.

[mellow burrow]

which they might take action into,… in future

[weak basin]

you can try contact costumer service read subpoint 5.4 in #faq

[night cloak]

Actually there would be less scams tbf

[odd ice]

Plenty of them are terminated.

[graceful path]

How do I do that??

[odd ice]

I don’t think so 90% of account sellers are scammers

[weak basin]

you have everything you need to how to contact costumer service in subpoint 5.4 in #faq

[graceful path]

:k

[weak basin]

click #faq

youll go different chatroom

[weak basin]

if they really care that much they would remove all of them

but they dont, i reported live cheaters they did nothing

they dont care

[odd ice]

Currently live is in developments

There other things more important so error is concentrating on them

[weak basin]

Its easy to do it man just make an official pubg mobile account, and report them if they hacking any social media will respect your report and take actions in seconds

[odd ice]

For other reports action is taken , I’m top reporter for 2 months and plenty of accounts have been terminated.

[weak basin]

its been 2 weeks or more

and same hacker still there 😄

[odd ice]

live action can be delayed , but daily 1000’s of accounts are terminated , and 100’s of new accounts are created.

[night cloak]

Ye but if it would be legal there would be actual real page where they could sell accounts and not get scammed

[odd ice]

If still want to chat we can go in #chat

[weak basin]

what you do in that case you improve your anticheat. and dont allow same hack be used in different versions

[odd ice]

You’ll need to contact ingame customer service

[empty quarry]

umm i got a question i just saw my matches and its showing low rank one on above but not the high rank first

e.g i have ace in squad but its showing diamond in duo?

[iron tangle]

Id issue

[odd ice]

Your character I’d ?

[scenic minnow]

What am i supposed to do now?

[night cloak]

Im dollar

[scenic minnow]

HAHAHAA

No way

[night cloak]

Yes way

[scenic minnow]

Hahahaha

[supple ravine]

is quendi here?

@cyan citrus

[turbid gale]

I need help with this,how do I provide a link to PUBG mobile customer service to view pictures of evidence

[robust hedge]

my account is hacked. Account was linked to my Facebook Account since 2018. I report it and got approved mail. When I open the account it is a new account from level 1 but my old account is level 79 I have many skins,title and UC. Kindly look into it and help me out.

[meager pumice]

When buyed once can be collected all this@odd ice

[meager pumice]

@cyan citrus

[cyan citrus]

Yes. When you purchase Pack 1, it will unlock the remaining packs, and you can collect all the packs for which you meet the login requirements. If you do not meet the login requirement of a pack, you will not be able to collect the rewards of it until you meet the login requirement.

[meager pumice]

Thanks for help

[cyan citrus]

You're welcome, @meager pumice!

[hexed plover]

@cyan citrus where to buy pubg mobile winner winner perfume?

[unkempt pecan]

hello my account has been hacked can someone contact me for help

[night cloak]

hey in how many hours will the new rp be accessible?

[glossy wasp]

Bro how can i mute this?

[ornate thistle]

Can you provide a video recording of the issue?

[ornate thistle]

You may upload the image/video to a website which can provide a shareable link (it is recommended to set the link’s permission to public) then include the link when submitting your claim.

[storm flume]

Please contact the customer service for further assistance, @robust hedge, @unkempt pecan. Refer to subpoint 5.4 in #faq for further information.

[native anvil]

The current season will end on 13/11/2023 (UTC+0) (<t:1699920000:R>). New Season: Cycle 5 Season 15 will be available from 2023/11/14 at 2:00 AM (UTC+0) (<t:1699927200:R>).

[night cloak]

k thx

Tonight when?

[native anvil]

Please refer to this message, @night cloak. Also, if you want the actual time in the game down to the minute, you can go to Shop > Treasures > you will find the time on Point Card: 100 (A3).

[night cloak]

Thanks

[native anvil]

You're welcome!

[fast flame]

.

[native anvil]

Please refer to this response, @fast flame.

[copper fox]

Can i ask a question here?

[fallen glade]

@native anvil Does the modes moderate #1116711889095884921

[copper fox]

Were i can ask questions about PUBG

[fallen glade]

#questions

[copper fox]

Ok i have a questions i saw a Tiktok Video and i dont know if its Right or Wrong? https://vm.tiktok.com/ZGe1q5LoF/

[night cloak]

Same with new season?

[turbid gale]

And what website would that may be?

[floral kite]

Why does this appear for such a long time, knowing that it is a funny montage in PUBG. Why do I wait hours and days for it to appear? Not like the others videos it shows directly.

[glass wraith]

When does the new season starT?

[amber kraken]

Did anyone reported the bug that if anyone hold a pan as a throwable you will get the button " cancel " as if you hold it to throw?

[static stag]

@glass wraith kindly refer to this message.

[static stag]

You can report it via https://discord.com/channels/393088095840370689/996546243859853424 with provided video recording of the issue you are facing.

[fallen flume]

why cant i hide metro vest

[odd ice]

In 40 minutes

[warped otter]

I have to talk with pubg mobile is it possible

I lose my old instagram id where i was talking to them

[night cloak]

This man right here scammed me in metro royal and told me he would give me a lvl 6 bag for my lvl 5 gear I got from a crate but instead when I dropped my gear he took it and left the game.

Pls punish him..

(Yes I’m putting it here because I can’t access report or don’t know how to get to the dev.)

[dim osprey]

I also have a problem with the microphone, when I turn it on, my teammates can't hear me, how can I solve it?

[odd ice]

You can report it with a video in #996546243859853424

[empty whale]

I want to speak to support, is there anyone?

I am a Royal Pass supporter. In the new update, the mark has disappeared and I cannot take coupons. Why?

My subscription expires after 5 months

[fast flame]

.

I urgently need help, I can't send the event car as a gift to my friends, I have leftover car cards but the donation option doesn't appear for me, please help me.
I have had this account for many years and always spend a lot of money.
I hope support resolves it, otherwise I'm going to take legal action, because I PAID and I have the right to send it to whoever I want.
it's an error in the game, I have the car, I have cards left, and my friend doesn't, and even so the option to donate doesn't appear.

[night cloak]

Where is 60 uc voucher

[odd ice]

This is an intentional design for players who have performed illicit in-game purchases in the past.

For further questions on this matter, please contact the in-game customer service,

[fast flame]

I NEVER DID THIS

[odd ice]

You’ll need to contact ingame customer service.

[crystal raptor]

Hello

Dear PUBG Team,
I am writing to inform you that my account was maliciously linked to someone else's social media, email, and phone number. I recover my account through account recovery link. My claim was successfully approved by system but as i'm trying to login my account via email login there's create a new level 1 account. As a result, I am unable to log in to my personal account, and this situation is causing me significant distress.
I have noticed that the account recovery process now states that I cannot reclaim the account after a successful claim for 3 month. I kindly request you to consider opening an appeal opportunity for me so, that I can recover my account after resubmit claim. You are my last hope in resolving this matter.
My uid is...5535700324

[fallen glade]

Why is the number 7 censor in names?

[storm flume]

Please contact the customer service for further assistance, @crystal raptor. Refer to subpoint 5.4 in #faq for further information.

[honest sedge]

Hidden ui mode what does it do ?

[fast flame]

I urgently need help, I can't send the event car as a gift to my friends, I have leftover car cards but the donation option doesn't appear for me, please help me.
I have had this account for many years and always spend a lot of money.
I hope support resolves it, otherwise I'm going to take legal action, because I PAID and I have the right to send it to whoever I want.
it's an error in the game, I have the car, I have cards left, and my friend doesn't, and even so the option to donate doesn't appear.

[storm flume]

This is an intentional design for players who have performed illicit in-game purchases in the past, @fast flame.

For further questions on this matter, please contact the in-game customer service

[fast flame]

I NEVER DID ILLEGAL ACTIONS

[night cloak]

Why 60uc voucher didn't came in purchase bonus

[fast flame]

I HAVE THIS ACCOUNT 6 YEARS

Your support is useless, it doesn't respond or solve, it doesn't even read the questions, I've already sent several emails, there are several players going through this

Your support is useless, it doesn't respond or solve, it doesn't even read the questions, I've already sent several emails, there are several players going through this

[static stag]

Please contact the customer service for further assistance, @fast flame. Refer to subpoint 5.4 in ⁠https://discord.com/channels/393088095840370689/638363268565565461 for further information.

[mellow burrow]

Simply means, you have used some other website or transaction process rather than midasbuy or pubg ingame while purching uc.
this is like a purposely made feature for all users who did this in past.

[crystal raptor]

@storm flume how to contact customer support tell me please