questions

[native anvil]

The lowest possible ping in PUBG MOBILE matches is 20ms.

Content creators who publish content that violates PUBG MOBILE's terms of service will receive strikes and may have their channels/accounts terminated.

• If you want to report content that violates PUBG MOBILE's terms of service, you can do so through this link: https://pubgmobile.live/report. You can also track the status of your reports here: https://pubgmobile.live/status.

• If you receive copyright strikes from Tencent, you can send your concerns in #copyright and wait patiently for a response.

[mortal dirge]

Hello I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @mortal dirge. Remember to read through #faq before asking questions in the support channels.

[native anvil]

Feel free to use #996458713126797405 to share your feedback and suggestions regarding the game.

[halcyon bloom]

Hey I was muted for posting a message link of a previous message in this server and got my role removed.

[cyan citrus]

Which role are you referring to, @halcyon bloom?

[halcyon bloom]

It was a purple color

I think it was elite role or something

I forgot

Legendary I think

[cyan citrus]

You have been assigned to the Elite role, @halcyon bloom. Your current level in the server is 22, so this is what you are eligible for.

[blissful flare]

my account was hacked, help me

[blissful flare]

my account was hacked, help me

[storm flume]

Please contact the customer service for further assistance, @blissful flare. Refer to subpoint 5.4 in #faq for further information.

[knotty pollen]

how to reg on frags? clan war theme like theres 3 map sanhok erangel and miramar

[hoary grail]

Well 😅 after more than 24h I have added ot back and now it's not even accepting 60 UCs pack

😐

If it worked ima send u some

Dw

[cyan citrus]

Begging is against the #735483472432594994, @tawdry geode. Please move to #chat for unrelated conversations.

[hoary grail]

So ye Quendi

What do I do 🤣

[cyan citrus]

I did not ask you to wait for 24 hours, but if did not work, you will have to contact the customer service of your payment gateway for further assistance.

[hoary grail]

I have a question

My friend told me something about fraud and not accepting more than 3$ so does it have something to do with that ?

[cyan citrus]

I'm not sure, @hoary grail. Please contact the customer service of your payment gateway for further assistance.

[hoary grail]

The bank said it should be fine but Ima try google customer service

Thanks bud ✌️

[regal brook]

I have an account, the main entrance to which is via VK. Now I need to delete my VK account, for my own reasons. But what should I do with PUBG Mobile? I don't want to lose my account, how can I change the way I log in to the account?

[visual lichen]

How can I make a claim if the guy who stole my account keeps opening claims with fake info

[visual lichen]

@ornate thistle elp

[visual lichen]

@ornate thistle ty

Hopefully they be useful

[agile oxide]

Hello anybody here can help me ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @agile oxide. Remember to read through #faq before asking questions in the support channels.

[onyx totem]

Hello

[toxic yacht]

@cyan citrus hello

If I want to participate in scenes design of sets or weapons or anything else
I mean the PDP competition

[stuck zodiac]

Hey

[toxic yacht]

We should use programs for this
But I don't know any program

Can you help, because I may design something good !

[agile oxide]

Clothes resources that I download in game doesn't seem to be downloaded correctly... I go to inventory I see that they're not downloaded at all even events and packages...

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @onyx totem and @stuck zodiac. Remember to read through #faq before asking questions in the support channels.

[native anvil]

Would you please elaborate your issue by providing a video recording?

[young turtle]

who knows how to submit a request to become a clan leader if the leader is not an asset?

[wise blade]

How do I claim my rewards from my PDP cover of Land Of The Heroes of Alan Walker, I got top 3, but I have not revceived an answer from PUBG yet

[wise blade]

Or when do they start giving the rewards?

[coral hemlock]

Hey I want to know in pmss matches guns are not allowed @light trout

Only car mele and throwables

[amber sonnet]

failed login. please try again

It's been 4 days and I'm still in the same situation.

[rough pivot]

Hi

My ms in pubg now 200 and sometime stable 600
I got this problem from 2-3day when pubg servers was broken and still didint fix
Pubg have bad servers and i think they dont want to fix

[pine sierra]

Hi

[lavish depot]

Hmm

[lapis junco]

where can I submit my game suggestions?

[bleak anvil]

You can use #996458713126797405 to provide your feedback/suggestion regarding PUBG MOBILE.

[queen citrus]

Hello dear respected Error Ma'am and mods,

I have used the old frost festival theme music in my latest YouTube video so i just wanna know that, will i get a copyright strike due to this?

PUBGM Content Creator
Thank You.

[wild raptor]

I can help you guys regarding that topic , the next collaboration is with Pagani , welcome in advance

[wild raptor]

@lime juniper back me up here

[lime juniper]

A copyright strike removes the video and endangers the channel. We never issue copyright strikes on PUBG MOBILE videos due to music.

A copyright claim only disables monetization for the video, but it does not remove the video or endanger the channel. In order to avoid potentially receiving automatic copyright claims, we do not recommend that you include in-game music in Facebook and YouTube videos. We will not assist in revoking such copyright claims.

[queen citrus]

Ok i will not use it from now.

[amber kraken]

If i got this will i have the emot?

[night cloak]

bro its possible to unban my account?

id : 6527503998

reason ban : device jailbroken.

reason : i bought new ipad it has jailbroken after i logged in. it banned my account. bruh.

it happened in 2021 XD

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @night cloak.

[tribal parrot]

Hello, my pubg mobile account has been hacked and I cannot log in to my account. I tried to recover my account in the support section, but it says notification was sent there and I did not send notification.

[eager minnow]

is your account linked to your email only? or there are other platform linked to your account?

[tribal parrot]

Facebook was also connected to my account, but it was hacked in a way that I don't know how

I can't access my account in any way right now, I can't log in.

[eager minnow]

So, your emails and facebook account are being hacked right now?

You cant even have access to your facebook account?

[tribal parrot]

The meaning section in the introductory part of the game does not work either.

[tribal parrot]

My Facebook email and my game email are the same.

I can't access any of them.

[eager minnow]

Could you please share a screenshot of that issue?

[eager minnow]

You lost access to all platform you linked to ur account, theres nothing to do but contact the customer service in-game. thats the only way

[tribal parrot]

My Facebook e-mail has been changed and I cannot log in

[eager minnow]

i dont know how to translate it via an screenshot, can you say it in english?

[tribal parrot]

It gives a warning that your account cannot be found.

[eager minnow]

Did you put the correct id ?

[tribal parrot]

It says send it before, please wait 2 days, but I'm not playing, the person is busy here.

[tribal parrot]

Yes I entered the correct ID

I know it by heart, after all, I loaded tons of money

[eager minnow]

it says 2h, also, you need to provide the correct information,

[eager minnow]

i know, i visited your account, it was worth tons of money,

[tribal parrot]

I have all the information, my friends' names, purchase receipts, everything, but I cannot send it.

[eager minnow]

and the end of question or before doing a claim?

[tribal parrot]

I have all the receipts and it's something everyone I play with knows, so it shouldn't be a problem.

[eager minnow]

you just need to wait the estimated time, and then you can do your claim,

[tribal parrot]

I know, but what if the person who stole it re-occupies the system?

[eager minnow]

im confused how did the person stole your emails and facebook account?

if you spended alot of money in an account, why wouldnt you mind installing an secondary verification on that account?

[tribal parrot]

Believe me, I don't know either, but I will beat him hard wherever I catch him.

[eager minnow]

have you clicked any suspicious link before?

or have you give any information about your account to others?

[tribal parrot]

I don't share my information with anyone, yet how was it stolen?

[eager minnow]

you sure?

[tribal parrot]

I don't share my account with anyone, I'm the only one who knows it but I don't understand it

[tribal parrot]

yes

[eager minnow]

you lost access to your facebook account, gmails, even on the app?

[tribal parrot]

yes I lost access to all of them

Why don't the authorities look into this place?

[eager minnow]

it is impossible for the hacker to get your account without having any privacy information about you, the person is probably hacking the system.

[tribal parrot]

I think I'm dealing with a professional hacker, but why don't the authorities help me?

[eager minnow]

they're not online or busy sometimes, they will check it after a few time, even when they answer your question, all they can say is. contact the customer service,

[eager minnow]

hmm?

professional hacker?

[tribal parrot]

Then what's the use of it? Aren't they authorized?

[eager minnow]

most of the hackers are from pakistan or bangladesh, in my opinion, theyre just professional at hackings.

[eager minnow]

use of what?

[tribal parrot]

I have no idea, I don't know anything about computers

[tribal parrot]

I meant what the authorities are for.

[upper flax]

Hi

[tribal parrot]

If they don't help, then what are they doing? We are the players and they are the game officials, so they should take care of us and shouldn't they solve our problems?

[weak basin]

Is there a chat room for us to give suggestions what to add in game?

[cyan citrus]

You can provide your feedback about the game through #996458713126797405 in compliance with the channel's guidelines, @weak basin.

[lone hollow]

What I need to do?

[storm flume]

Please contact the customer service for further assistance, @lone hollow. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

Where do I check my update on my appeal process for my hacked account?

[solemn fjord]

how much time need to stay to topup after changing region in pubg mobile

[ornate totem]

You can check it in game at customer support, @night cloak

[frail kestrel]

@lime juniper why we are getting green GHILLIE SUIT after defeating zombie boss in Miramar instead of desert GHILLIE SUIT

It doesn't make sense at all please fix this bug

Thanks

[brazen valley]

/rank

[chilly spade]

@frail kestrel you may create a post in #996546243859853424 in complaince with post rules to make the appropriate authority aware of the bug.

Make sure you share a list including these:

your ingame user id
server
device
region/country
network type / provider
a screen recording of issue

You may use the command in #481204134859505684, @brazen valley.

[night cloak]

Where

[ornate totem]

You can refer to subpoint 5.4 in #faq, @night cloak

[night cloak]

Ty sir I will check it when I am in the home

🤝

[bronze hare]

Hi

[solemn fjord]

how much time need to stay to topup after changing region in pubg mobile

[ornate totem]

What is the issue? Can u explain??

[glass wraith]

how does one set this tag?

[solemn fjord]

i recently moved to a new country(Malaysia) and i tried to topup and a error message came stating that change your region so i changed it to malaysia yet can't topup same problem arises

[subtle island]

Hi quick question when are
The premium crates gonna come back

[amber sonnet]

İ Cant log in

[night cloak]

Can someone show me how to leave the popularity team

[chilly spade]

You cannot leave or be kicked after registeration.

[cyan citrus]

It is not possible to leave a team in Team Popularity Battle after it has been registered. If your team is not registered yet, you can leave the team using the ''Leave Team'' option after you tap on your avatar in the Team Popularity Battle page.

[cyan citrus]

We unfortunately cannot confirm a release date, but we can predict that premium crate will be available again once the current custom crate ends.

[cyan citrus]

Teams that have registered in the Team Popularity Battle can have their team leader create an exclusive Nickname Badge for the team, which serves as a symbol of the close bond between team members and gift recipients.

[night cloak]

Thank you

[cyan citrus]

You're welcome, @night cloak!

[amber kraken]

How long is this?

[dark monolith]

@cyan citrus A colleague of mine can't get into his account, he was simply logged out everywhere and when he tries to log in, he immediately opens a new account

He hasn't passed on his data to anyone and can no longer access his account

[storm flume]

Please contact the customer service for further assistance, @dark monolith. Refer to subpoint 5.4 in #faq for further information.

[jade cypress]

Help how to upgrade my tower in tower defense i cant find a button

[weak basin]

click the tower

and it should pop up

but is useless dont upgrade

85 to upgrade is better to put mew tower

100

[wet nova]

Can you tell me how I can restore my account through the pubg manager? I will be very grateful and appreciative. It doesn't work through the in-game.

[weak basin]

your account got hacked?

[wet nova]

Yes

[weak basin]

emm

i think #faq have what u need

log out of the fame

game*

and in the top right corner you should have a costumer service

click that and then follow what #faq says

[jade cypress]

How to put new tower?

[warm pilot]

If we are in Ace and ace master rn, where will we get reset to after the season ends?

[long orchid]

my submissions for firearms design contest is not showing in voting section who should i contact? @celest shadow @lime juniper

[warm pilot]

[storm siren]

I want a design code

[night cloak]

How?

[void flame]

You can open the game and the item will be directly available in the game👀

[primal bluff]

Hi, i have quitted PUBG 3-4 years ago and when i tried to log in, my account was gone and i searched my ID up and it belongs to someone else now. I tried contacting support in game but that was no help. What should i do?

[delicate fable]

is there a list of 90 fps supported devices for pubgm?

[eager citrus]

Hello in the Azerbaijan even if we have good internet connection in the our custom rooms or tournaments we are getting high pings such as 140+ms and server is europe, can someone help us about this issue or what we can do as community

[ornate thistle]

You do not need to link your Beta version account with the Global version account if the event is not available yet.

[dark monolith]

I really find it sickening that there is simply no help here A friend of mine had his account taken away and nothing happens, his whole life is in the game and you just don't care, there is real money in the account where he put the money he earned in, you should really be reported!!! !

[compact fog]

Hello

I forgot my PUBG account email and can’t log in, what should I do?

[storm flume]

Please do not use languages other than English, @wintry lake. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[wintry lake]

Admin ?

[weak basin]

huh

just drag and drop

[weak basin]

write an email to pubg

#faq maybe has what you need

[weak basin]

just do the form in the costumer services if he bought in last 30 to 180 days i think the account will probably get back

[ashen vapor]

This player use hacks jiggle speed many time see this type plater using hacks . Today check in my side youtube jiggle speed many type see hacks pls ban

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @wintry lake. Remember to read through #faq before asking questions in the support channels.

[strong valve]

Hi

Iam the 3rd in headshots rank in the countery and the 10th on the world wide and i did not get the title of headshots this week why is that?

Iam the 3rd in headshots rank in the countery and the 10th on the world wide and i did not get the title of headshots this week why is that?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @ashen vapor.

[cyan citrus]

Please share a screenshot of your regional ranking.

[strong valve]

Iam the 3rd on saudi arabia

And the 9 th in world of headshot elmination

And i did not get any title this week ! Last week i had 9 titles now i get nothin why!

My name in the game is : 1111KSA1111

My id is : 5410591833

[cyan citrus]

From the screenshot you have provided, you only have 54 headshot eliminations, @strong valve. For this reason, you may not be ranked as you do not have more headshot eliminations than anyone in the top 100 rankings.

[strong valve]

I open my 2nd account now

My first acount you can cheak

[cyan citrus]

Please share a screenshot from the account you have encountered this issue, @strong valve.

[strong valve]

This is the number of headshots i have

3603

[cyan citrus]

Open that account and share a new screenshot of the regional rankings from there, @strong valve.

[strong valve]

Ok

[cyan citrus]

Share a complete screenshot that you take from in-game and that is not cropped or edited, @strong valve.

[strong valve]

Ok just a sec

[cyan citrus]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[storm flume]

Please contact the customer service for further assistance, @primal bluff. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

The invitation event is offline in the global version. The linking notice will be taken offline in the next beta version update on Thursday.

[cyan citrus]

When the new season begins, your rank will be reset to Platinum II if your current rank was Ace Master with rank points between 4700 - 4799 in the last season. Your rank will be reset to Platinum I if your current rank was Ace Master with rank points between 4800 - 5199 in the last season.

[cyan citrus]

Hello! This looks like a visual bug in the death cam. You may submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines.

[cyan citrus]

You may encounter issues with your ping due to your network environment and/or your internet connection. You can try to reset the network settings of your device or try to switch to a different internet connection or switch between cellular and Wi-Fi.

If you believe this is a general issue affecting multiple players in certain situations, you may reach out to the in-game customer service for further assistance.

[cyan citrus]

Hello! Please add more details about your concern.

[weak basin]

Yo

is it just me

or the white thing in zombies

Is glitched?

it goes half way

and the red one now time is 16 seconds not 30

? @twin haven

[twin haven]

I think you need to take record to address it as I don’t play classic match. I have only 20 matches played this season

[storm flume]

Please do not use languages other than English, @storm siren. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[twin haven]

White thing on zombie

[weak basin]

ye its glitched

@lime juniper did you guys changed it

[twin haven]

Is there a post @weak basin

?

[weak basin]

no

i just witnessed it

The time cant be glitched

or bugged

its happening every game

everymatch

So they changed it they made it stronger

the red one

the white one is broken

needs a fix

[weak basin]

[long orchid]

@cyan citrus @mortal apex

[weak basin]

imma share

two videos

this one which does this glitch

i dont know if they coded to be like that

lemme put it in the bugs

[subtle island]

When is the new update coming
2.9

[cyan citrus]

At the moment, we unfortunately do not have a release date for the upcoming version 2.9, @subtle island. You may keep an eye out on #news for the upcoming game announcements.

[cyan citrus]

You may try to send an email at [e-mail] or try to contact the in-game customer service for further assistance.

[cyan citrus]

Responded to you in https://ptb.discord.com/channels/393088095840370689/1164278867394043976.

[weak basin]

yea

[modern dome]

Are the na servers bugged- cuz i’m a NA player, and my ms is 273ms

[cyan citrus]

What is your country and the device you are using, @modern dome?

[modern dome]

USA, iphone 13

[cyan citrus]

Please try to perform a routine repair of the game from the login menu and reset the network settings of your device one time through device Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Restart your device and try to play again. If the issue still persists, please try to switch to a different network or try to switch between Cellular and Wi-Fi, @modern dome.

[modern dome]

Alright. Thank you for your time

[cyan citrus]

You're welcome, @modern dome!

[brazen turret]

Hello I have a question, are 2 teams of 2 players allowed to join forces in 2 vs 2?

[cyan citrus]

Players on different teams who secretly collaborate to undermine the fairness of the game is considered as unfair cooperation and is not allowed if this is what you are referring to, @brazen turret.

[amber orbit]

Question 🙋🏼‍♀️

Why is there no Kurdish flag in pubg but I see so many Kurdish players in the game .

[dire current]

I need eran new clan But what does this message mean?

[cyan citrus]

Please change your game language to English and share another screenshot of the notification message, @dire current.

[jade cypress]

I think they include flags only of sovereign states by international law

Its recognized as sovereign state

[amber orbit]

Who can we contact to get this flag added . I want to help. There’s so many Kurdistan players in pubg it’s only right they get their flag added .

[jade cypress]

May be you can suggest it in #996458713126797405

[amber orbit]

Thank you

[fossil cradle]

Hi, i have error 211 for login, i need help

[fossil cradle]

How can i fix error 211?

[storm flume]

Please refer to subpoint(s) 4.4 in #faq for further information, @fossil cradle.

[modern dome]

How do i get a free rename card?

[fossil cradle]

I didn't solve the faq 4.4

[native anvil]

You can get a free Rename Card after reaching level 10 by going to: Basic Info > Player Level > Level 10 and collect the Rename Card. (You can only collect it once, you may have already collected it if you are above level 10.)

[native anvil]

Please try to change your DNS settings. Refer to #faq sub point 4.3 for further instructions in this regard. If the issue still persists, please contact the in-game customer service for further assistance.

[night cloak]

Hey. I wanted to know when UC Station will come back?

Im hoping it will come back in next season:(

[modern dome]

Other options.?

I alr used that one

[native anvil]

Unfortunately, we do not have any information about when UC Station will be available again.

[night cloak]

Sadly. Ok:(

Do you have anything authorized site which buys UC in Korea version?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[night cloak]

Okay i understand.

[silver aspen]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @silver aspen. Remember to read through #faq before asking questions in the support channels.

[silver aspen]

can anybody help me?

I'm trying to log in to my pubg mobile account via Twitter but it won't let me log in It tells me to start a session on Twitter, start a session but it still doesn't log me into my account.

help me pal

pls

[hearty temple]

How to calculate team popularity battle points?

[mellow burrow]

If you switch accounts numerous number of times in the same device? does it lead the account to trouble or no?

[hearty temple]

How to calculate team popularity battle points?

[hearty temple]

How to calculate team popularity battle points

[light trout]

Guns will be disabled from room settings. You will only have the option to use melee weapons, crossbows, throwables and vehicles. @coral hemlock

[jade cypress]

You can ask in #1092962294931128400

[hidden raptor]

Hi, a month ago I submitted a Wow map creation
and
I haven't received the invitation code yet. Can I know
the reason?

[native anvil]

If you have not received any in-game mail regarding your application form acceptance within 30 business days, your application form was not approved. There are several reasons for rejection, such as not meeting the requirements or providing insufficient or false information in the application form.

[fresh condor]

hey

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fresh condor. Remember to read through #faq before asking questions in the support channels.

[fresh condor]

Where to find scrims?

[night cloak]

#matches

[fresh condor]

@night cloak can i dm u?

[night cloak]

I mean sure!

[fresh condor]

@night cloak check dm?

[night cloak]

Move to #chat

[brittle sinew]

Is there anyone can help me get stoled account, others change all information of the account, thanks

[river wing]

Hello, I have won a reddit event and I need to contact someone ? any admins to guide?

[remote tiger]

How I get wow map invitation code?

[native anvil]

If your PUBG MOBILE account has been lost or compromised, please use the following steps to recover it. Your request will be approved only if you answer the questions accurately and correctly.

[night cloak]

[e-mail]

is this pubg mobiles rmail

email

[native anvil]

How do I get a WOW invitation code?

• Invitation codes are only for PUBG MOBILE VIPs and Players who provided their valuable feedback during the Beta test of the WOW Creator feature.

For more assistance regarding "Wow," you can request help through the PUBG MOBILE World of Wonder server.

[night cloak]

yasser

[e-mail]

is this their email

[native anvil]

The email for the customer service is [e-mail]. However, the only recommended way to contact the customer service is through inside the game.

[night cloak]

Too bad

[dry pawn]

Can we change popularity team tag name now? Or it was just allowed during registration

[idle maple]

Hello guys do some one can help me
I think my account get hacked cus i cant open it and when i try log in my account in pubg with Facebook or gmail or with my phone number or with Gmail i found other characters with other id idk what happened can u plz help me

[storm flume]

Please contact the customer service for further assistance, @idle maple. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

why does when someone calls me, my signal Turns (like cameleon) into caller's signal? so when i Play pubg and someone calls me and called have low signal my wifi Turns off cause of low signal status and gets disconnected

[languid wave]

Assalam o Alaikum
Dear Admin, a Few Months a Go I Won a World Of Wonder Dino Creation Contest. it is to inform you that i am facing issues in receiving remitence (100 usd) send by you.
As per bank the remitence was not deposited in my father's account as provided by me. The bank treated this transaction as third party transaction and today the bank reverse the amount (100 USD) to remitter.
It is requested to kindly resend my amount to my personal account.

[night cloak]

dont waste ur time mods ignoring Basic ppl they are Kings we are Grey PPL that cannot change anything. i will lose Ur time and get nothing

[languid wave]

@lime juniper Please Can You Help how can i Re submit my Prize Details or I Received my Prize On my Personal account

[crimson thistle]

Hello, I just downloaded the game for the first time and it made me choose between 2 resource packs, HD and low spec

then it chose it automatically

and idk which one got downloaded

can you please tell me the size of the HD and the size of the low one

so that I can say which one I got?

[weak basin]

does that matteR?

[crimson thistle]

yes

[weak basin]

you have issue

[crimson thistle]

i got ocd

[weak basin]

whats an ocd

xd

if you get inside the game

and look at the top left corner

you have a cloud symbol

i think you can check there what you have downloaded

and you can delete anything after you open bottom right you have a deleting symbol

@crimson thistle

this maybe

[weak basin]

xD

where you running your game ?

PC?

[ebon goblet]

5401030506

Please i want my account

No mobile

[weak basin]

where pc?

[ebon goblet]

Lebanon

[weak basin]

what ?

[ebon goblet]

Not pc

Mobile

[ebon goblet]

I want my account please

My account was stolen and I don't know what they were doing to it, but I can open it through email only. They stole it and lost it. Please return it to me through email only and delete all other social media sites linked to it.

I promise that I will not do anything that violates the rules of the game

[cyan citrus]

Accounts are suspended for violating PUBG MOBILE's terms of service, @ebon goblet: https://www.pubgmobile.com/terms/en.html. You may refer to #faq sub point 2.12 for more information in this regard. If your account is compromised, please reach out to the in-game customer service for further assistance.

Please avoid repeatedly questions regarding account suspension as this is something we unfortunately cannot help you with through the community.

[cyan citrus]

You can check the type of lobby resource pack you have installed by checking at the bottom-left corner of the main menu. If it indicates the non-HD resource pack, you can download the HD resource pack by navigating to resource management center and download Lobby HD Resource Pack under High-Quality Images & Audio.

[night cloak]

How long until I get a veryfication code to make wow maps?

[cyan citrus]

You can apply for World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response within 30 days if your application is approved, @night cloak.

[night cloak]

Thanks

[cyan citrus]

You're welcome!

[night cloak]

how to Play pubg using 6 fingers and other 4 fingers using to handle a phone? i need a photo how ppl do this cause i dont think its possible

[languid wave]

Any one Help me

[fringe cave]

Kindly ask in WOW Server Where You Won The Prize.

[languid wave]

WOW Support Refre.me Here so came .

[fringe cave]

Then Wait For The Official's Response.

[storm flume]

Please do not use languages other than English, @craggy sage. You may refer to our regional communities for other languages.

[uneven pumice]

How to add team logo and name while spectating

[visual lichen]

How can I make a claim when the guy who stole the account always opens a claim first and quickly puts in wrong information and then customer service tells me to go open one after the cool-down ends but the guy who stole it will always open it which will make the cool down longer 🫤🫤 @lime juniper

[visual lichen]

I have all the info of the account including receipts of over $2000 but cannot open a claim as you can only make one claim per account in 7 days and the guy who stole the account will always be the one to do it first as he will just enter random details and always will be quicker

[fringe cave]

It's Esports Room

[fringe cave]

Try To Recover Your Social Accounts.

[visual lichen]

A phone number was linked even tho the person could not have access for more 15 days and he put 2fa 💀

[fringe cave]

How He Linked Number???

[visual lichen]

That’s what I wanna know 😭😂😂

How could someone link phone number when theyre not logged in for 15 days

[fringe cave]

I Think Your Link Was Empty???

[visual lichen]

It was empty yes but still you can’t link something new when you have been logged in for 15/30 days

[fringe cave]

Well I Think Someone Already Have Access To Your Account.

[weak basin]

welcome to pubg

[lone pawn]

Voice isolation not work in my ipad after update to ios 17 I tried other applications and it works successfully.

[lone pawn]

Can you help to solve this issue ??

[rancid nova]

Okay shoulf i ask here

Should**

Where can i find a template so i can put my designs on it ?

[rough pivot]

Hii

How to get invitations code for pubg beta?

[twin haven]

You will receive from them if they think you are capable to test it.

Usually through in-game

[trail talon]

Is there any way to do reviews without logging in to game??

[night cloak]

When i go to file claim it doesnt show up

[rough pivot]

Moderators here dont help?

[floral kite]

I'm asking How do I delete my name from my friends' popularity list?
Because he refuses to delete my name or hide his popularity and allowed his friends to annoying me even if i blocked them.?

[weak basin]

they are sleeping

the one that reply

[soft token]

How to download beta testing

[tender portal]

If i purchase prime plus will i get purchase gifts rewards?

[rancid nova]

Hey guys

There is a pubgm psp server ?

Pdp**

[silent citrus]

Hello

My account has stolen

[remote ice]

I’m sure there’s nothing the staff can do about it brother, perhaps try contacting in-game support or your social media account that’s linked to your account

?

[storm flume]

Please do not use languages other than English, @terse quail. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[terse quail]

I have a problem

Or a glitch in dont now i name that

The player crouched in evry 5seconds button i don’t press the button

[strong tangle]

why does pubg kr not have all the stuff that pubg mobile has?

this is a screenshot of pubg mobile from my alt

and this is a screenshot of pubg kr

pubg kr doesnt have the gallery, club and security center

[tepid lily]

Are you using android device or ios?

[rough pivot]

Android

Why no moderators here bruhh

[tepid lily]

You can check this specific tab in-game to download beta version

[night cloak]

I can't use discord to log in to pubg

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @strong tangle.

[native anvil]

What is the issue you encounter when trying to log in using Discord?

[strong tangle]

where do i get support for pubg kr?

[native anvil]

This is not something we can assist you with. Please feel free to browse the internet.

[wispy wigeon]

Hello when is the new season of metro piano?

[split pecan]

Someone logged in my account. How can I make them log out of my account?

[native anvil]

Please refer to this message: #questions message

[split pecan]

Also the person spent nearly everything I had and deleted all my friends. Are the currencies lost and do I have to add every single friend back?

[native anvil]

Unfortunately, yes. You will also need to add your friends again. For further assistance, please do not hesitate to contact customer service in-game.

[native anvil]

We unfortunately do not have information in this regard. You may keep an eye on #news for future game announcements.

[split pecan]

I had only Facebook linked to the account. Now there is also Google play. I submitted sequest to remove the Google play link and changed Facebook password. After this can the person log in again?

[native anvil]

If you are still able to log in to your account, link your account to a phone number and enable secondary verification. Then, check the trusted devices and remove any devices that you don't recognize. Finally, log out of all other devices. If you need further assistance with this, please do not hesitate to contact customer support in-game. Refer to subpoint 5.4 in #faq for further information.

[split pecan]

I can't link phone number it says I haven't logged in for 15 days

[storm flume]

Please contact the customer service for further assistance, @split pecan. Refer to subpoint 5.4 in #faq for further information.

[tepid sparrow]

how to get wow code creator

[cyan citrus]

You can apply for World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response within 30 days if your application is approved, @tepid sparrow.

[cyan citrus]

Please reach out to the in-game customer service for further assistance with compromised accounts. You cannot link a phone number to your account if you do not meet all the requirements.

[tidal sun]

how can i make a skin to join pdp event

[trail hare]

i am unable to enter the security center'

[jolly sleet]

I have lost my email that is linked to pubg how do i remove the email link

[cyan citrus]

What is the issue you are facing when trying to enter the Security Center? Could you please share a screenshot of it?

[cyan citrus]

You may try to tap on ''Forgot Email'' option when trying to change your linked email. If you meet any of the requirements mentioned in the game and pass the security check, you will be able to change your linked email. If you do not meet the requirements, you will need to contact the in-game customer service for further assistance.

[jolly sleet]

Thanks

[cyan citrus]

You're welcome, @jolly sleet!

[cyan citrus]

Which PDD-related contest or event you want to participate in?

[tidal sun]

ptopia design project

[cyan citrus]

There are multiple PDP-related contests, @tidal sun. You may browse an ongoing event through https://www.pubgmobile.com/en/event/PDP_Main_Page/ and refer to the rules of the event. If you have any problem, you may send an email at [e-mail].

I got my account from a third party he said he lost the email so i want to unlink the email by filing a claim in unlinking tool is there any chances of getting banned just bieng cautious

Sharing or trading of game accounts is a direct violation of PUBG MOBILE's terms of service, @jolly sleet: https://www.pubgmobile.com/terms.html. If you are involved in such activities, only you are responsible for the consequences. We cannot help you with this any further and mentioning about such activities may lead to a suspension from the server.

[keen wolf]

Q: did Ipad view on andriod get patched?

[misty hornet]

Is it possible i make real money and withdraw it to my paypal or binance and then yk use some money irl and some in like pubg to get uc

Also how much will dodge charger cost me in usd that thing looks absolutely beautiful 😻

[lone pawn]

Why voice isolation not work ?

[gentle forge]

Hello, my account was hacked on October 17, thanks to technical support, I unlinked it from all links, but I did not have access to my mail and could not get it back, is it possible to restore it???
my account 5267257317
I have all the proof that it is mine

[uneven pumice]

@onyx cairn

[storm flume]

Please contact the customer service for further assistance, @gentle forge. Refer to subpoint 5.4 in #faq for further information.

[daring needle]

How many days do i have to stay offline for to get the returner event?

[weak basin]

why do i get arabic people always ?? how

is bcs my ip or what

how i get arabs when i live in europee

i don’t understand

the worst players who dont understand english alwayssss

i grt them

the botss

how why

change the algorithm

[night cloak]

how come i am not able to scroll through my friend list for the pubg widget

[rose bay]

FIX THIS TRASH GAME

FIX THIS TRASH GAME!!!!!!

[strong valve]

Hi

I have a problem in the game i did not get the headshot title this week and iam number 9 in the world in headshots why is that??

[rose bay]

its because this game is a crypto mining scam

[rose bay]

this game is crypto mining software, look it up

ohhhhh no but they will use your gpu for crypto mining

[rough pivot]

8 days

[teal kettle]

How to receive the creator verification code?

[oblique shard]

Is there a way for me to check how much uc I've spent on pubg mobile??

[teal kettle]

Check your credit card

[silent pond]

I have a problem with the in game mic, when i turn it on, other players can hear what i do in game, how do i fix that?

[oblique shard]

Can I check how much I've spent in total

[teal kettle]

Do you wear any headphones or earphones?

[keen wolf]

Guys, did the ipad view on andriod get removed?

[silent pond]

Yeah the mic is conected with headphones into 1 thing

[teal kettle]

Into huh?

[teal kettle]

It is in the settings

[keen wolf]

Like the split screen

Not the settings one

[teal kettle]

Idk about that never used it

[silent pond]

Mic is like attached to the headphones on the side

[teal kettle]

Hmm try using a headphones which is mic included

[silent pond]

In othwr games that does not happen

[teal kettle]

That might have happened

[silent pond]

Wdym?

[teal kettle]

Try changing the headphones in that case

[silent pond]

But how would that help if ppl can hear the in game sound?

[teal kettle]

It might be problem with headphones

As far as I am concerned

[silent pond]

Do you might know where can i look up similar problems? Maybe that will help. For now I only have 1 headphone with moc attached to it and its only one wich works good

[strong valve]

Anyone can help me?

Iam number 9 in the world in headshot killes and the 3rd on saudia arebia but this week i did not get the title of any headshot elmainiation

[gentle forge]

how to restore account?

[gritty hemlock]

Hey guys, where can I address a problem of mine regarding account recovery ?

[floral kite]

Why and how the person I blocked him since 3 Months could reach my account or see it .?

And could in next upgrade make the blocklist more effective like Facebook?

And how to delete myself from other's popularity list?
🙏🥺
@cyan citrus

[eager minnow]

You could hide ur popularity/player info from the settings, so people cannot be able to view your profile. including the blocked person,

[regal brook]

My problems with my mic didn’t fix themselves,whenever i enter a lobby i cannot speak,now i found out that when I’m on a team in the lobby and cannot speak i can just send a voice message and when i enable my mic it works!How can i fix this problem it’s clearly the games fault,I tried everything

[floral kite]

I'm already hide my popularity but I mean delete my name from a popularity list from a mutual friend or old friend or my friends list.

[weak basin]

you cant i think

[crisp ledge]

Does anyone know when the Rewards Challenge will open in the USA?

[gritty hemlock]

Guys, if i previously used android to create an account an link it with game center im assuming, is there any way to open that same account in IOS ?

[weak basin]

open pubg in samsung with game center, link the game with facebook or email or icloud

then go ios and ez pez

[gritty hemlock]

imma try

thanks

[strong valve]

Anyone can help me????

Iam number 9 in the world in headshot killes and the 3rd on saudia arebia but this week i did not get the title of any headshot elmainiation

[weak basin]

with what

well wait for moderators to reply cuz i know 0 ting about this

[strong valve]

Iam waiting from yesterday

[ancient cedar]

you receive regional titles on monday utc +0

[strong valve]

I did not and that is the problem

[celest shadow]

Results are calculated every Monday at 00:00 (UTC+0). The top 100 players of each region will earn titles that last for a week, starting at 01:00 (UTC+0).

[strong valve]

Iam number 9 in world bro from last week

And i get nothin

[celest shadow]

Please wait for next week to receive the titles.

[weak basin]

how do i check what rank i am?

[strong valve]

Why i did not receive any this week !!!!

The week befor it i had the titles now i get nothin

Am sure its a bug

You can cheak from my uid

Iam the 3rd on the country and i get nothing

@celest shadow

[celest shadow]

As mentioned, please wait until next week to receive the titles.

[strong valve]

And what if i will not receive it next week ... Will i have to wait the week after it ! Is that your answer?

[celest shadow]

You may contact the customer service for further assistance.

[strong valve]

Where can i find the customer service

In the game you mean ?

[celest shadow]

Yes, you may contact the in-game customer service from:

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[silent citrus]

Hello

If my link mobile number lost from me

How can I change

[cyan citrus]

Please feel free to provide your feedback regarding this through the #996458713126797405 channel in compliance with the channel's guidelines.

[storm flume]

Please contact the customer service for further assistance, @gritty hemlock and @gentle forge. Refer to subpoint 5.4 in #faq for further information.

[weak basin]

what are these events?

in Discord server

[quasi inlet]

What nonsense

[thorn condor]

If I buy the prime plus(subscription), do I get the gifts from the purchase gift?

[cyan citrus]

No. The UC purchases should be made through in-game shop or through https://pubgmobile.com/pay to be able to claim the perks of Purchase Gifts event, @thorn condor.

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @quasi inlet.

[cyan citrus]

Are you referring to #game-events?

[regal brook]

My problems with my mic didn’t fix themselves,whenever i enter a lobby i cannot speak,now i found out that when I’m on a team in the lobby and cannot speak i can just send a voice message and when i enable my mic it works!How can i fix this problem it’s clearly the games fault,I tried everything

@lime juniper

[cyan citrus]

What is the device you are using, @regal brook?

[regal brook]

Iphone 11 pro

[cyan citrus]

Did you follow these steps, @regal brook? If you did and the issue still purists, please submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines.

[regal brook]

Yes i did

Didnt work.

[cyan citrus]

Please submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines, @regal brook.

[regal brook]

How would i be able to prove it tho?

Legit no way 💀

[cyan citrus]

You may provide two video recordings, one from your perspective and one from your teammate's perspective that shows you are using the microphone, @regal brook. It should be enough and there is no need to prove anything further. Also, include all the player details.

[torn marsh]

When I contact in-game support, I get an automatic response and I need help

[cyan citrus]

What is the issue you are facing, @torn marsh?

[torn marsh]

I wanted to prove that my account had been unjustly blocked, but no one responded to me

[cyan citrus]

Please share a screenshot of the issue you have encountered, @torn marsh.

[torn marsh]

Well, but it is in Arabic

[cyan citrus]

Please refer to #faq sub point 2.12 for more information and avoid repeatedly asking about account suspensions here as this is something we cannot help you with, @torn marsh.

[regal brook]

Alright

[undone dust]

I have discount for rp 3 and i bought the rp so how can i use it ?

When i bought the rp it wasn't with me and i got it lately

[crisp ledge]

Does anyone know when the Rewards Challenge will open in the USA?

[dusk glen]

What is this?

[cyan citrus]

Teams that have registered in the Team Popularity Battle can have their team leader create an exclusive Nickname Badge for the team, which serves as a symbol of the close bond between team members and gift recipients, @dusk glen.

[cyan citrus]

Could you please check if you are able to apply the voucher when you try to upgrade the Elite Pass to Elite Pass Plus on this page?

[cyan citrus]

Hello! Are you referring to the Bonus Challenge event?

[crisp ledge]

Yes

[cyan citrus]

At the moment, the Bonus Challenge is not available in all regions and we unfortunately cannot confirm when it will be available in other regions, @crisp ledge. However, you may try to contact the in-game customer service for further assistance with this.

[crisp ledge]

Ok thank you

[cyan citrus]

You're welcome!

[crisp ledge]

Lolll

[undone dust]

Not able to use

[crisp ledge]

This send me message now

[cyan citrus]

Please change your game language to English and share a screenshot of the voucher and the Royale Pass page.

[undone dust]

Ok

[cyan citrus]

Can you share a screenshot of the voucher from your inventory, @undone dust?

[cyan citrus]

Change your game language to English first, @undone dust.

[normal fulcrum]

@cyan citrus Is PUBG MOBILE gonna colab with One Piece?

[vestal wasp]

Hello, I am an old player (from 2019 or 2020) and for a long time (2021 until today) I decided to download the game again, but I have a problem and that is that I previously had an account with many things and when I logged in today my account did not appear. account, was there some update that removed accounts or something?

The photo I sent is from 2021 and shows my name from the game, I searched a little more (in the game just today) and it turns out that the name does not exist but a certain "K280" but it is not that...

[cyan citrus]

As mentioned on the voucher, you may be able to use the voucher only when you spend 360 UC during the specified Royale Pass. If you have already purchased the Elite Pass, you may not be able to use the voucher. If you require further assistance with this, please reach out to the customer service through inside the game.

[undone dust]

Ok , thank you

[normal fulcrum]

???

[cyan citrus]

We unfortunately do not have information in this regard, @normal fulcrum. Please keeo an eye out on #news for future game announcements.

[cyan citrus]

You're welcome!

[normal fulcrum]

[vestal wasp]

please help

[storm flume]

Please contact the customer service for further assistance, @vestal wasp. Refer to subpoint 5.4 in #faq for further information.

[twin haven]

There was no update that removed accounts or something

[vestal wasp]

is rare

[undone dust]

Sorry to bothering you but i can not reach customer service in arabic ( page can not reload )

[cyan citrus]

Can you share a screenshot of the issue you have encountered, @undone dust?

[cyan citrus]

Does it work normally if you change your game language to English, @undone dust?

[normal fulcrum]

You've probably forgotten which social media you used to play earlier. I'd suggest try to login with every social media account you have until you get the correct one.

I myself tried with 7 different social media accounts to get my old account

[undone dust]

Yes , it works in English

[vestal wasp]

ok thanks i will try that

[undone dust]

Is that because i switched too much with languages ?

Anyways ty :3

[vestal wasp]

oh damn you were right, thank you very much for that!

[cyan citrus]

Please try to perform a routine repair of the game from the login menu and try to open the customer service page again. If the issue persists, please submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines.

[gentle saffron]

@chilly spade @blazing saddle @static sleet

I can’t login why ?!

[chilly spade]

@gentle saffron comtact in-game customer support, efer to #faq subpoint ** 5.4** for more information.

[gentle saffron]

I don’t understand can you help me I’m new here

[dreamy jetty]

Is there a way to download every outfit in the game? Even after downloading all resources there's still outfits, parachutes and other cosmetics that isn't downloaded and i can only download them manually when i see one of them.

[gentle saffron]

@lime juniper fix that please

[alpine flower]

how is this username possible?? what is the limit for number of characters

[ornate totem]

News of raising luck on a weapon M4 Snowy is correct?

[cyan citrus]

If you have downloaded all the resource packs and you still need to download certain skins, this is an issue that will be resolved with the upcoming 2.9 version update. In the meantime, you may need to download these skins separately.

[cyan citrus]

What is the login method you are using?

[cyan citrus]

It is possible that the player's nickname was reset because it was inappropriate or offensive. You may try to contact the in-game customer service if you want to clarify this.

[gentle saffron]

Facebook

[cyan citrus]

What is the device you are using, @gentle saffron?

[gentle saffron]

ipad 9th

my network 5G / 30MBPS

i use vpn and still can’t login

[cyan citrus]

Please try to install the Facebook application, log into the account in the Facebook application first and then try to log in again in the game, @gentle saffron.

[gentle saffron]

• i delete game 3 times restar ipad

and no login

[cyan citrus]

Please note that VPN usage is not recommended as it can put your account at risk of getting suspended.

[gentle saffron]

can you learn me for that !

I don’t know how login in Facebook 🐸

wait a moment

[cyan citrus]

You will need to install the Facebook application from your App Store and log into the account in the Facebook application first, @gentle saffron.

[gentle saffron]

@cyan citrus

[gentle saffron]

i do that but still for that

[cyan citrus]

Got it! Please perform a routine repair of the game from login menu and reset your device network settings through Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings, @gentle saffron. Restart your device and try to log in with your account again. Let us know if the issue still persists.

[dreamy jetty]

I see, thank you.

[gentle saffron]

i do all that and still 🐸

[cyan citrus]

Did you reset your network settings of the device, @gentle saffron?

[cyan citrus]

You're welcome!

[gentle saffron]

i reset all ipad !

• network too

[cyan citrus]

What is your country, @gentle saffron?

[gentle saffron]

iraq

it’s first time i have this bug

[cyan citrus]

Please try to change your DNS settings, @gentle saffron. Refer to #faq sub point 4.3 for further instructions in this regard.

[gentle saffron]

What is DNS ?

can u give me screenshot ?

[cyan citrus]

You can find the instructions in #faq sub point 4.3, @gentle saffron.

[gentle saffron]

yes i go and what i need to do

Now

@cyan citrus

@cyan citrus i test that too and still this bug

[cyan citrus]

Please try to uninstall the Facebook application and try to log into the account directly in the game, @gentle saffron. If it does not help, try to reinstall the Facebook application and try to log in again. If the issue still persists, please reach out to the in-game customer service for further assistance.

[gentle saffron]

they can’t fix that ?

[errant bay]

Can you buy them from store or only from the event

[cyan citrus]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension, @uneven lion.

[cyan citrus]

I'm not sure what you mean by store, but you can obtain these upgrade sprays only through inside the game in the Unleashed Muscle event.

[cyan citrus]

You can try to contact the in-game customer service and they can try to help you with your issue. If your issue is not resolved through the customer service within 14 days, you can let us know.

[dreamy jetty]

I have a question about account recovery.. The customer service said they will answer within 7 working days and i submitted my claim last Wednesday and I'm just curious is there any usual time in these 7 days or is it just random until they email me one day? I just checked my claim and it says "processing.."

[cyan citrus]

You should receive a response on the email you provided to the in-game customer service when submitting the account recovery request within 14 days after submitting the request, @dreamy jetty. If you do not receive a response within 14 days and your claim status does not change from processing, you can let us know here.

[dreamy jetty]

I see, i will keep you updated hopefully they approve it.

[regal pewter]

Hi, does anyone know russian? i need help

Hello, here's the problem.

I have an account, I haven’t logged in for a long time, I linked my email and phone number, and somewhere after 3-4 months I logged in, and I see that somehow my number and email have been changed. How is this possible? good thing Facebook and Twitter were still linked. Help me get my acc back. I can give you all the information you need, this is my acc.

my ID: 5219749438

[storm flume]

Please contact the customer service for further assistance, @regal pewter. Refer to subpoint 5.4 in #faq for further information.

[old tundra]

Hi

Iam applying for the eagle eye system on 2022/8/18 and am still waiting

I have been a Investigaton Major for nine months

[brittle wagon]

Hello i need help someone has linked his phone. Number with my pubg account but i have all other links what should i do?

Hello i need help someone has linked his phone. Number with my pubg account but i have all other links what should i do?

[storm flume]

Please contact the customer service for further assistance, @brittle wagon. Refer to subpoint 5.4 in #faq for further information.

[tepid lily]

To get approval eagle eye requires very good accuracy level for Normal Review percentage and your past history of review accuracy level. If you meet the criteria, you are in the waiting list. In new update, everyone will only be able to apply during the recruitment process.

Applications are being checked now after a certain period of time 🕰️

[covert vapor]

1 v 1

[odd ice]

Send in #pubg-mobile

[craggy igloo]

Hi I can't login into my account

[spice shell]

whats the difference between community matches and speedy showdowns?

[wispy wigeon]

When is the new season at Metro Royale?

[hardy widget]

How did I get this mask? I tried looking online but found nothing

[night cloak]

Can i buy uc from Midasbuy with lithuania region?

[night cloak]

@celest shadow

[night cloak]

@celest shadow why is there no Lithuania in midasbuy

@static sleet

[static sleet]

Can you purchase UC if you select Others as your region?

[plain mist]

How can i get my prices in tornoment?

[night cloak]

Yes, but theres no that kind of payment, but when u purchase in PUBG then there is

[night cloak]

Dm

[heady shoal]

Hola necesito ayuda

Me hackearon la cuenta :/

Hola me han hackeado mi cuenta y me han desenlazado las cuentas que tenía vinculadas a mi player uid

[odd ice]

Only English in this server.
If you need support for any other language you can join regional server.

[heady shoal]

Hello, my account has been hacked and the accounts that were linked to my player uid have been unlinked.

Please helo!

Help!

[storm flume]

Please contact the customer service for further assistance, @heady shoal. Refer to subpoint 5.4 in #faq for further information.

[dreamy jetty]

Watch this official video for account recovery : https://youtu.be/1tOjEqV5Xyg?si=0Ee2OX_EEMAY2dx3

[blazing folio]

I want some one from pubg company please

I want to recover my account

Hellloooo

[normal perch]

Is there any way to change birthday info? By mistakely , I set it all wrong

[night cloak]

@static sleet @unborn pilot I hope you can help me with this inquiry I have. Why is it that why you try to drag your thumb down while moving and shooting but not holding down on thumb to control recoil as well as using gyro working when standing still pulling down on thumb to control recoil works fine but why when you move and shoot and try to drag down to control recoil character stops?

This has caused me a lot of battles and games and honestly is frustrating

[clear spindle]

Contact in-game customer service for account related issues, @blazing folio.

The chances are low but you can try contacting the in-game customer service by referring #faq 5.4, @normal perch.

[blazing folio]

Where i cant

[unborn pilot]

Are you facing this issue in iphone 15 pro max?

[clear spindle]

Refer #faq 5.4

[blazing folio]

The thief places a fake order weekly

[night cloak]

No in the game general

It’s just my character stops and I have to press buttons again. This happens when I try to shoot and aim lean and drag down on screen to control recoil while moving @unborn pilot it bugs out stops my characters and I lose

This is what I mean when I try to shoot ads and lean and move side to side while dragging thumb down to control recoil I use gyro too it’s bug out makes my character stop and cause me to lose battles @unborn pilot @static sleet

This doesn’t happen when don’t drag down when I just rely on gyro it’s good but when I use my thumb to drag down it stops my character mid battle

[tepid jewel]

hey it could be becuase of your phone's maximum touchs my phone has only 5 touches at a time so if i touch sixth finger the first one stops

[night cloak]

That’s what I’m thinking is it too much button input @tepid jewel

[tepid jewel]

yea it could be the reason im 69% sure

[tepid jewel]

find out the maximum button input of your phone or tell the model of your phonei ll find it

[night cloak]

It’s iPhone 15 PM it’s been happening since I was on iPhone 12PM @tepid jewel

[spiral otter]

jimmy gift ur account when

nah but on a serious note

i had those issues here and then

they just sometimes happen

[tepid jewel]

yea it is 5max finger detection

[night cloak]

I use 6 fingers

[tepid jewel]

the same will happen as i said before if you touch sixth finger

[night cloak]

How much is iPad? @tepid jewel I know people on 6

[tepid jewel]

so problem solved? change your settings to 5 fingers

[night cloak]

Damn

Okay

I just came from 5 finger to 6 @tepid jewel 😂✌️

[tepid jewel]

ipad goes from 5 to 11 depends on the model

[tepid jewel]

you should use less fingers as your phone also needs rest lol

[tidal sun]

how can i remove my facebook from my game

it have been hacked

and i join my accont by gmail.

i have a x if you ask

can you answar fast?

[odd ice]

@tidal sun

[tidal sun]

what and how can i remove facebook?

[tidal sun]

can you help me?

[heady shoal]

I already made the claim and I received an email saying that the account cannot be recovered because the hacker unlinked my accounts to recover the pubg account :/, I don't understand how they don't have a record of changing accounts. Also, when I place my uid palyer it doesn't let me fill out the form, I only get a notice that I will have a response in 7 days :/

[odd ice]

Try unlinking fb

[tidal sun]

AND HOW?

[odd ice]

@tidal sun first do this

[tepid jewel]

How do i report a whole discord server selling hecks and stuff, and btw what do i put in identifier in report forum

@odd ice hey?

[alpine flower]

no worries i thought the same too

[wet arrow]

when did this outfit come out?
The name : time traveler set

[twin haven]

Before

[tepid jewel]

how do i accurately use identifier thing

are we allowed to join sus servers to report people and their social media handles?

[weak basin]

huh

[gentle ginkgo]

Can any mod change my username 💀

[mortal apex]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report.

[tepid jewel]

which option do i choose there?

[mortal apex]

What username would you like to have?

[mortal apex]

Click on the option Other.

[tepid jewel]

k

[tepid jewel]

btw how do i accurately use the identifier

[mortal apex]

I did not quite understand you. Could you please elaborate?

[tepid jewel]

i mean the feature we have been given to find out our reports status, the 12 numeric digit value. how do we use it accordingly

[magic rain]

i have a problem where game didnt send verified code (logging phone number)

[gentle ginkgo]

Just my normal name

[dire current]

It was linked to my phone number, but now I want to cancel it, but I do not want to change it. I want my account to be without a phone link. How do I cancel it?

[odd ice]

You need to create a 12 digit number of your own and use it in all reports that’s it

[rough frost]

i have a problem where game didnt send verified code (logging gmail)

[split pecan]

Why does this appear when I try to login via email and says incorrect when I try to change the password?

[rough pivot]

Hello

Any1 How to unlink facebook?

[bleak anvil]

You can unlink it from your account settings if all the necessary requirements are fulfilled.

[odd ice]

Contact in-game customer service.

[rough pivot]

It just show me to unlink google play

[bleak anvil]

Then you're trying to do that when logged in with Facebook. You cannot be logged in with the social media that you're willing to unlink.

[cloud kelp]

Im facing a sound problem during the classic matches, the fire spray sound of enemies(Auto mode) hear as the they fireing as using single mode, how to solve this bug? only in classic mode not in TDMs

[strong tangle]

@cloud kelp #996546243859853424

@polar marsh shaddap

[twilit patrol]

i reported youtube channels who is promoting hacking in the videos how many day it take to takedown there channels ? @lime juniper

[rose lion]

My account got hacked
i need help
fb and email is linked
i already changed my fb pass but I can't change my email pass because I am not getting that OTP mail on my email

[storm flume]

Please contact the customer service for further assistance, @rose lion. Refer to subpoint 5.4 in #faq for further information.

[desert forge]

Sir when I use ID Rename Card and I paste this name
꧁𓊈𒆜🅼🅸🅽🅰🅷🅸🅻𒆜𓊉꧂
It is not pasting there and not showing my desired name
Please tell me solution

[weak basin]

its not up to pubg to ban those youtube channels

[weak basin]

yes

do you have other linked accounts?

You simply login to the game with other account not facebook and when you do unlink account it should work

[weak basin]

maybe you logged in your account in different ips so its a security reason maybee

[odd ice]

Where did you report ?

[odd ice]

Those characters might not be allowed

[twilit patrol]

@odd ice google form

[odd ice]

Check in sheets whether your report is verified. If not it will be verified and action will be taken next week

[twilit patrol]

@odd ice thanks buddy

[prime salmon]

Is the mg3 light machine gun good

[chilly spade]

This is a support channel, you may use #pubg-mobile for this purpose as many enthusiastic players would love to suggest you!

[desert forge]

I can't use other characters in to rename my ID
Like these characters"':()^}{[]•`
I want to use these characters in my ID name

[weak rivet]

I want an invitation code

[gusty jacinth]

You can’t use

[weak basin]

There are some characters you cant use just choose some you want and try if dont work it doesnt

search google ascii character or utf 8 or utf 16 32 etc there are a ton characters

[jolly night]

did pubg kr works in emulator

[weak basin]

WHAT IS PUBG KR

korea?

[normal totem]

Why can't I change my number when I have all the security of my account in place? @celest shadow @ornate thistle pls help me 🙂

[jolly night]

yes pubg kr

[odd ice]

You need to join KR server. This is exclusively for global version

[jolly night]

where can i get kr server link

[ornate thistle]

Please log into the device that you use more usually for this account.

[normal totem]

I'm on the machine I use a lot just I can’t

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @jolly night.

[cyan citrus]

Could you please elaborate?

[cyan citrus]

Certian special characters may not be supported to use in your username in the game.

[odd ice]

You can find it from description of official pubg KR YouTube account.

[wintry ibex]

Hello PUBG mobile. I have an account linked to Twitter. Unfortunately my Twitter account had some problems login in. So can not too log in my PUBG account. What I have to do ? Or can I link it to another accounts?

[strong tangle]

unfortunately, i don't think there is any way for you to recover your account without the access to your linked account.

you will need to log in to your twitter account or else you will not be able to login

[weak basin]

your acc was linked just with twitter?

you could recover i think if only you have bought smth in last 30 to 180 days and you know id and everything about acc

[hearty temple]

When is the date of the individual popularity battle?

[languid zenith]

I have a problem. Whenever I log in, I see an interface that says, “We have detected suspicious activity,” and it does not log me into the account. What should I do? I have like 3 or more accounts.

[cyan citrus]

Could you please share a screenshot of the issue you have encountered, @languid zenith?

[cyan citrus]

As mentioned in that notice, please try to reset your password or try to log in with the verification code using the Email Login option, @languid zenith.

[languid zenith]

But the password is correct

[cyan citrus]

You may need to reset it again, @languid zenith.

[languid zenith]

If I reset the password and I am not logged into the account, what should I do?

[cyan citrus]

The Popularity Battle event has already been concluded and there is Team Popularity event available at the moment. We unfortunately cannot confirm when the Popularity Battle event will be available again, but we can predict that it will be available after version 2.9 has released.

[cyan citrus]

You will need to contact the in-game customer service for further assistance. You may also try to log in using the verification code.

[languid zenith]

Thank you. I don’t know what I would do without you, because the phrase “We have detected suspicious activity” is what confused me

[languid zenith]

Why is the Pubg Mobile Mena team not responding to questions like before because currently I have to wait a long time for them to answer my question?

[cyan citrus]

We are only responsible for the global Discord server of PUBG MOBILE, @languid zenith. You may share your concern with their moderators instead.

[cyan citrus]

You're welcome!

[cloud kelp]

ANyone?

[native anvil]

What is the device you are using? And can you share a video recording that shows the issue you are facing?

[rose lion]

IS IT REAL?

[cyan citrus]

No. This is a scammer, @rose lion. Please refer to this announcement: #questions message.

[ornate thistle]

Please contact the in-game customer service for further assistance with account-related issues.

[cyan citrus]

Hello! Are you still facing this issue?

[split pecan]

Yes. I contacted the in game support but still no response

[cyan citrus]

Please try to put a password with a combination of numbers, small letters and capital letters and do not put spaces or special characters. Also, make sure that the passwords do not mismatch, @split pecan. As for the customer service, a delayed response can be expected as they receive an enormous number of requests every day.

[split pecan]

I tried to create a password like you said but still nothing

[cyan citrus]

Can you try to reset your password now, @split pecan? Make sure to not use spaces and special characters.

[split pecan]

That guy logged in again during the time I was waiting for response. I don't even know how he logs in

[cyan citrus]

Are you able to access your account, @split pecan?

[split pecan]

Yeah. Via Facebook. Ot is the only linked app

[cyan citrus]

Do you have a phone number or e-mail linked to the account, @split pecan?

[split pecan]

Email (of which password I couldn't change)

I have to wait 15 days to link phone

[cyan citrus]

Have you tried to change your password now for the linked e-mail, @split pecan?

[split pecan]

I am doing it now

[split pecan]

I changed the password but now when I try to log in via email ot says this

[cyan citrus]

Try to log in with the verification code or reset your password one more time, @split pecan. Also, make sure that you log out of your PUBG MOBILE account from your Account settings of the game and make sure to check the option to log out of all devices.

[split pecan]

I do that every time and that guy is still able to log in

I even removed the Google link but still

He logs in

[split pecan]

Now I can log in with email but I am afraid that guy still has access

[cyan citrus]

For your e-mail login, please try to enable the two-factor authentication for the account of that e-mail and also make sure to enable two-factor authentication for your linked Facebook account, @split pecan. Also, make sure to change your password one time for both of them. If you do that and log out of your PUBG MOBILE account from all the devices one time, the unauthorized user should not be able to access your account.

[split pecan]

I did all that. Now let's wait and see of the person log in again

I will inform here

[cyan citrus]

If an unauthorized user can still access your account, you will need to reach out to the in-game customer service for further assistance, @split pecan.

[pulsar grail]

@cyan citrus How to register for mod

[mortal apex]

You may refer to this in #735483472432594994 message for further information.

[rose jolt]

WHERE CAN I TALK WITH someone in authority

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rose jolt. Remember to read through #faq before asking questions in the support channels.

[ivory sparrow]

PUBGM keeps making me new accounts that I have already made with, it’s making as if I’ve never made it with that email before.

Please help

[weak basin]

you are not using same email

try other email

try all accounts until you find your account in pubg

[cedar cosmos]

i need invitation code to become a creater

pls give me

[cyan citrus]

You can apply for World of Wonder creator access by tapping on Become a Creator option through inside the game. If you have already applied for the World of Wonder creator access, you can expect a response within 30 days if your application is approved, @cedar cosmos.

[weak basin]

what is this world of wonder

is like a map created by someone or

what

[ornate thistle]

World of Wonder is a creative mode in PUBG MOBILE, where you can freely combine gameplay devices, scene objects, and game parameters to create your own custom games.

You may join the World of Wonder Discord server for further questions and guidance related to WoW game mode.

[ivory sparrow]

But I am, I checked my safari, chrome, anything that has my Facebook acc logged in on

[weak basin]

then that’s impossible

maybe mods have better answer

[ornate thistle]

Please make sure that you are using the correct social media account/login method to log into your account. Contact the in-game customer service if you are still unable to access your account after trying all possible login methods.

[ivory sparrow]

I log into my other account to check if anything has changed the only thing changed is, that there is no pfp or frame and it looks as if my acc was up to date

[weak basin]

read this maybe it helps

[ivory sparrow]

How does someone bypass my secondary verification, I have been scammed and I have nothing to do

[weak basin]

wdym

you still having problem with ur account?

[storm flume]

Please contact the customer service for further assistance, @ivory sparrow. Refer to subpoint 5.4 in #faq for further information.

[ivory sparrow]

Yes check private message

[weak basin]

i have none

[keen elk]

have you read my text?

[weak basin]

no

whatsup

[weak basin]

?

[keen elk]

Wait

You asked me if I could describe what happened to me

[keen elk]

I received an email from Pubg Mobile Security Center that a foreign device had logged into my account from another country. I immediately did everything I could and went into the game to see what happened. I kept throwing him out. and then it stopped coming to my account. The next day I got emails where someone wrote to me saying "une I thought" please what? I then discussed with him for ages and he wrote to me that it was the account he had and whether I would pay him for it via all things like Alipay or OKX or WeChat. I told him quickly that I would take care of my account and he wished me good luck because I don't even know what the number is that is now connected to my account. I haven't heard from him since that day.

[weak basin]

its sad to hear this things man

oh oh

[keen elk]

yes and the only thing I want is to show someone all the evidence that they believe me and that it is my account. and they really help me and remove this number

[weak basin]

did u get ur acc back

or did you fill up the form for recovery

@keen elk

#faq

[hardy widget]

@keen elk should u be sharing ur email here? Seems sus

[keen elk]

I didn't get my account back. I filled out this form but didn't get any message about what came out of it. Different things keep coming out... sometimes it says I can fill out a new one in 0 days and 0 hours and later it says I get a message in the game but like the message in the game if I can't get into the account?

[weak basin]

try contacting with email

[keen elk]

The email should not be included here, sorry.

to which email address?

[static stag]

Please contact the customer service for further assistance.. Refer to subpoint 5.4 in #faq for further information.

[weak basin]

ok @celest shadow i got that😅

[keen elk]

to which email address?

[weak basin]

.

[keen elk]

In Game ?

[static stag]

@keen elk Refer to subpoint 5.4 in #faq for further information.

[weak basin]

i think he she did it

and waited for 10 days now

and no response

[keen elk]

I can read as much as I want, but unfortunately it doesn't answer my question or change my problem. I contacted support in the game and to date I haven't received a response after all my emails. I filled out a report, no response. I reported this matter and no response. what else should I do ?

[keen elk]

I had to ask myself whether I was paying for my account even though I had invested a lot of money in it? excuse me, please

[celest shadow]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[keen elk]

and in what time frame are we moving again?

[lime widget]

Hello, How do i make sure that my account is secure and no hacker will hack it?

[odd ice]

By linking phone and email and turning two factor authentication on and avoid entering your login details on phishing websites

[jade raven]

@lime juniper TDM announcements are back to 100% volume. Maybe just leave it that way Idc anymore.

Realization kicking in, I shouldn't bother you. Just ignore this

[lime juniper]

I think you can create a new #996458713126797405 thread if there is something you are bothered with. If we only receive this feedback from you, it is unfortunately not possible to prioritize it.

[jade raven]

Nvm I'm done

Post will take 8 months to get noticed 😀

[hexed sage]

@lime juniper is there any other way how to change account server without waiting for 7 days? my account was hacked and the hacker change my region and also my account server to europe, my account server is asia.

[odd ice]

No other option you’ll need to wait

[hexed sage]

😦

[odd ice]

Hello Good day

I have an issue to report

And it's very important so I need response ASAP

[chilly spade]

Share a screenshot of the issue, @odd ice.

[odd ice]

Ok

Can I explain it after I send the screenshot

[chilly spade]

Sure!

[odd ice]

@chilly spade so I made a UC purchase to a seller which I thought was reliable but after I made the payment he blocked me and I'm sure I'm not the first person he has scammed
He even has a YouTube channel where he promotes his shop
Please do something about this cuz i just lost 3000 rs
Thank you so much

[chilly spade]

The only official methods to top up UNKNOWN CASH are these:

• https://pubgmobile.com/pay
• In-game top up centre

NOTE- You are never suggested or asked to buy UC from a 3rd party source, you're even warned on this topic. There's nothing anyone can do since Carding is Illegal itself and even if the transaction of UC was succesful, it had got removed from your account itself because of 3rd party purchase.

[odd ice]

So my money is gone??

[chilly spade]

Yes, as you violated the rules by reaching to an illegal carding service.

[odd ice]

No compensation of any kind??

Can u guys at least close his YouTube cuz he will scam people in the future

[chilly spade]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @odd ice.

[odd ice]

@chilly spade there's also regional block on UC purchase on midasbuy

[chilly spade]

What is your region?

[odd ice]

I'm in Nigeria, Africa

[chilly spade]

Service may not be available for the region, you may contact MidasBuy's support for that.

• Alternatively youcan use in-game TOPUP shop.

@odd ice

[odd ice]

It doesn't even work In game

I tried adding my card but it didn't work

[rocky skiff]

sorry sir, where can i create issue for pubm account?

[chilly spade]

What's the issue you're facing?

[rocky skiff]

So my Facebook account was hacked and I just realized that all this time my account was being played by someone else. So I'm here to submit an appeal to restore my personal account by unlinking my social media which was hacked

[chilly spade]

Please use the Help option located on the login menu of the game and submit an account recovery request from there using the account recovery tool, @rocky skiff . If you are not able to submit an account recovery request, you will need to contact the customer service using the Contact Us option. Please make sure to provide the customer service with all the required and correct information or they may not be able to proceed with your request.

[rocky skiff]

it will works? i mean, Yesterday I filled in account issues but they said they would contact me by email. but after I checked the email linked to my ingame account, my email account had been changed by hackers

[chilly spade]

You'll be contacted on the email given.

[rocky skiff]

thank you sir, i hope my account back normally

[magic rain]

I recieved message failed to log in. 211 what does that mean?

[long orchid]

@celest shadow @static stag i bought 54000 uc but i only received purchase gifts for 42000

[gusty jacinth]

Try to contact in game customer service for account related issues

[native anvil]

Please share a screenshot of the UC offers you purchased.

[cyan citrus]

Could you please share a screenshot of the issue you have encountered?

[cyan citrus]

Please try to reset your password one time and try to log in again, @magic rain.

[magic rain]

i tried to reset but didnt recieve the verification code

[cyan citrus]

Did you reach the daily limit to receive the verification codes, @magic rain?

[magic rain]

no i just sent like 2 times yesterday but didnt recieve once

[cyan citrus]

Can you try it now, @magic rain? Make sure that you enter the correct details.

[magic rain]

I rarely log via phone number (this is the last time I receive the code) and I entered correctly

[cyan citrus]

Can you try to request for the verification code now, @magic rain? If you have entered the correct details and you are not able to receive the verification code on your phone, you can contact the in-game customer service for further assistance.

[magic rain]

ok i will give it another shoot

[vernal dagger]

Can we request removal of the email link if we have access to other 2 links, twitter and facebook? The email password is lost and there's no way to recover it

[magic rain]

Yes

[vernal dagger]

Should we do it through ingame support? Any special requirements other than sending the request while being logged into another link?

[weak basin]

what

[ornate thistle]

Linked e-mail can be changed but cannot be removed or unlinked. You can change your linked e-mail adress if you meet all the requirements.

[vernal dagger]

So if we cannot log into with email, we cannot change it?

[ornate thistle]

Please contact the in-game customer service for further assistance if you are unable to recover your e-mail address.

[vernal dagger]

Thx

[restive spindle]

Halo

Sir to day i have problem in pubg

Sir to day i have problem in pubg

Plz help

P