#questions
1 messages · Page 95 of 1
Ozden I will ask a personal question, is there anyone authorized <@&481161015728406538>
Don't ping the role, its for emergencies such as raids.
Share your PUBG MOBILE related query here.
@chilly spade
Can this account recover? is this a real authority?
<@&481161015728406538>
@static sleet
Please refer to this message. The user asking for your credentials is not PUBG MOBILE, KRAFTON and Tencent, @night cloak.
No it's a scam
Do not share anything block them and report them in #1142673061133418507 . Also refer to this message || @night cloak ||
Can we talk to Error?
Is it related to copyright or what?
About Türkiye dc server
Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
what about it
The moderators there are all sleeping, they are not active during any day and we ask something, they respond after 4 hours, they are all trying to bribe
Yes, this place is very good and nice, there are people who help, everyone helps as much as they can.
true
The moderators here are very hardworking and devoted to their work. The administrators in my country have become a total bribe-lover.
But there is only one problem I can't solve, how can I recover my room account, how can I reach the administrators?
just pin them one time with ur question and done they will answer u shortly
There is nothing the moderators can do about this, I need an admin
mods can take ur report to admin
<@&481161015728406538> @polar marsh @lime juniper <@&639889499718942720>
Dear PUBG Mobile Support Team,
It's my [ID5265231137], I've been playing your game for a long time as a PUBG Mobile player. However, I noticed that it was stolen. The in-game recovery form does not accept the link even though we type it correctly. I always played the game according to the rules and did not engage in any illegal activity. I love your game and I always try to play it fairly. Please thank you for your interest in reviewing my case. I want my account to be examined as soon as possible and my right to be given to me. forgive me if there is the slightest mistake, most everything is correct, please help. I look forward to your help in this matter.
Kind regards,
@umbral meteor I wrote it hope it works
it will dw
ive just been banned because someone on my team was cheating and i didnt know, can i be unbanned?
or is there a way to appeal my ban
<@&481161015728406538>
You should submit an account recovery claim from the Customer Service. You can do it through the Account Recovery tool. You should provide the customer service the required and accurate information. You will be asked to provide an email which will get linked to your account after your request gets approved and all other linked social media accounts will be removed.
Oh wow u made vid for me thank u dude. Imma do now ✌️✌️
can someone please explain or refer me to an explanation of the progression layout ? i mean like when you first open the app and are bombarded with different buttons leading to 30 currencies, clans, items to purchase, etc
i just want to progress to level 40 then buy the pass but everything is so confusing
Report it to their admins.
how many teams are in finals for all talent?
and how many teams from semi finals qualify
Hello how can I report bugs in beta and get rewarded ?
Why are the moderators sleeping
because without sleep you'll be tired and unhealthy
But not all time
ok but depending on your mods circumstances it wont allways be possible to have 24/7 support
They have shifts
i know
but like i said, circumstances
what if there aren't enough? what about time zones ?
With those replies you have
You can be a support
im just answering questions in the #questions
Can you answer this ?
@everyone
Can someone explain to me how to activate the XP boost in PUBG Mobile?
▫️Weekly Matches: Players can participate in weekly matches to earn points. The top 40 teams in each region will advance to the semi-finals.
▫️Semi-finals: The 40 teams will be divided into 4 groups of 10 teams. Each group will play 3 matches, and the top 2 teams from each group will advance to the finals.
▫️Finals: The 8 teams will play 4 matches, and the team with the most points will be crowned the champion.
You can find more information about the All-Talent Championship through this link. You can also access the information through the question mark icon (?) as indicated in the image.
Go to your inventory, then search for EXP, and click on "Use".
Why cant I choose 90fps on a 9th gen iPad
The iPad 9 only supports 60 frames per second. You can also refer to this response from the Apple website regarding whether the iPad 9 supports 90 FPS in PUBG MOBILE or not through this link.
is this safe and acceptable from pubg?
@ornate thistle@worthy sinew
No. Use of any unauthorized third-party software designed to modify or interfere with the game will result in an account suspension, @stable kraken . Refer to subpoint 3.22 in #faq for more information.
so i thing you should to make a report for it and remove it from google play right ?
Hello! I haven’t been able to get in my last two matches as I get stuck on loading screen and then a message says “server did not respond”, how can I fix this?
You are right! This is a circumvention of TPM which violates Google Play Developer Content Policy. You can report the app choosing 'Flag as inappropriate'. In my limited knowledge, I'm not aware of the measures being taken against such fraudulent apps. The Community Manager is the ideal person to respond to this.
I fixed my problem by restarting my Wi-Fi but now I hear my teammates laggy like a robot, how to fix that?
I fixed my problem by restarting my Wi-Fi but now I hear my teammates laggy like a robot, how to fix that?
Hello pubg my account with the following ID 5249686613
Has been banned since 2019 is there a way to get it back because itss been for years now
4 years
@polar marsh
I think i served my time
Please unban
Please share a screenshot of your merit profile.
Please refer to subpoint(s) 2.12 in #faq for further information, @still flume.
Please contact the customer service for further assistance, @hidden topaz. Refer to subpoint 5.4 in #faq for further information.
Could you please share a video recording of the issue you are facing?
No. Your title will not be removed.
@light trout ^^
I want to become wow map creator I passed the in game application for wow map need the invitation code plz provide it to me.
A screenshot would be helpful. Also, check 4.9 of #faq if that's what you're referring to.
Which upgradeable Gun will come in next premium Crate ?
If you have submitted an application then you'll get a response within 30 days.
Keep an eye on #news.
Where can I report a channel for promoting id selling
Guys, I want to create a wow creation, but when I want to go to Discord It just throws me out
help
You can report them through: https://pubgmobile.live/report.
In support ticket or you have reported a player/bug?
Lack of activity in the past 30 days will result in investigator perks becoming temporarily frozen.
To restore perks, the following requirements must be met in the last 7 days:
- Be an active investigator for 4 days and conduct a total of 40 reviews
@cyan citrus
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @pure escarp. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.
Ok
I have got a message in direct messages from someone named Krafton is it real? @pure escarp
They are scammers who would attempt to steal your account, @pure escarp. Please block the user.
Ok thanks
@cyan citrus Pubg says Your account is temporarily frozen due to abnormalities in Gameloop. Please use the latest version of gameloop. But i reinstalled the game before 2 hours from gameloop.com Please help me
I am using the latest 32bit version.
I don't see Events.
Can you please share a screenshot of the issue?
@cyan citrus
How to create wow
Why is my region different?
Could you share a screenshot of your in-game region by entering settings
• To start creating your own map, you need to fill out the Creator Application Form first. You can fill out the Creator Application Form by pressing the 'Become a Creator' button. Selected players will receive an in-game mail within 30 business days of submission.
Note: You will not receive an invitation code by filling out the in-game Creator Application Form. If you get selected, then the 'Create/Creation' button will appear on your Screen.
For more information, please ask in respective server which you've already joined.
Tap on the 2nd channel named channels and roles and choose what channels you want to make visible for you.
Here
Does anyone know the name of the backpack? please tell me
It is Trickster backpack.
Oh, then what should i change my actual location to the same as in-game rejoin?
Thank you so much
If you have recently changed your location, the changes will be applied to your region rankings of the following week.
You're welcome!
Oh alright, ty @cyan citrus and @chilly spade
How about this?
You may ask that from players in #pubg-mobile.
Sorry for misunderstanding, the answer Quendi gave is the accurate one, forget the old one.
Oh ok
Thx
At the moment, there are no available event reminders in the Events section. You may browse #matches, #game-events, and #events for different events that you can participate in.
Hello! How may we help you?
What is the numeric user identification of your account, @night cloak?
Was my complaint rejected?
Never mind. Regarding any questions or feedback related to security center, please contact the in-game customer service for further assistance.
Dear player, Thank you for contacting us regarding your issue. Upon review, the previous claim did not pass the review because [the answers were not approved, or you were using the less-used device to answer the questions]. To ensure account security,
we cannot reset the link on the game account you provided. Meanwhile, the system will reset the claim opportunity after 7 days and we recommend that you confirm your previous gaming situations. After the claim is reset,
Was the complaint rejected? Or is it under review?
It seems to have been rejected from the message that you have quoted. However, you should be able to submit another request after 7 days.
I have seen apps that start the Pubg Mobile app with a custom link and invite you directly into a room without you having to enter your name and password. So my question is, how can you create such a link and what do you have to consider?
how can u see when ur ban will be lifted
Using the Details option or the File Claim option located on the account suspension dialog box. The date should also be mentioned on the dialog box.
I switched my account to middle east with wrong and I have to wait 1 week before I change it again to Europe I am 6200 points close to conquer can someone please help me to switch it to Europe before the week
It is unfortunately not possible. You will need to wait for the 7 days cool-down period to be over and it is same for everyone.
PLESE HELP ME I NEED KRAFTON CHEATING REPORT FORM I REPORT YOUTUBE UPLOAD HACK VIDEO
KRAFTON TEAM WORKING UNDER 24 HOURS AND VIDEO DELETE PLESE SEND KRAFTON REPORT FORM
Alright tysm
Does slot mean a team?
1.Slot=full team
Or
2.Slots=full team
Which is right?
Pls tell me.
PLESE PUBG TEAM SEND KRAFTON CHEATING REPORT FORM BECAUSE KRAFTON TAKE ACTION UNDER 24 HOURS
Answer pls?
Mine?
It is not possible through inside the game to gift rank 1-50 of the Royale Pass or 51-100. You can gift the Elite Pass of rank 1-100 with 720 UC or Elite Pass Plus with 1920 UC by purchasing it for them after navigating to Gifts section of the mail or by using the Send Gift option in their profile. You can also purchase UC for them through https://pubgmobile.com/pay by entering their user identification of the account on the website and they can purchase the Royale Pass for themselves.
Slots does not refer to team. Slots refer to your position in a team in a custom room. One team of Squad will have 4 slots. First position in the team will refer to first slot.
So slots do not refer team?
Plese send Krafton report cheating form plese 🙏 because pubg team is sleeping I am report pubg team but no action 😭
Sorry last thing iam silver rn and my friends are dominator 17 and 16 do I need to be platinum to play with them ?
We have already answered you regarding this, @fiery flare. Tencent receives an enormous number of reports each day, so it takes time to review all of them. Please wait patiently in the meantime.
@cyan citrus brother any fastest reporting form not available 😔
Yes, you will need to be Gold 5 or above to be able to play with the rank of same players or above in ranked game mode.
Alright so just gold to play with dominators ok ty
To report online PUBG MOBILE cheating content, you can do it through https://pubgmobile.live/report. This is the only method available at the moment.
Yes. You're welcome!
Slots refer to your position within a team.
@cyan citrus BROTHER THIS METHOD IS NOT WORKING BECAUSE PUBG TEAM IS SLEEPING 😴😴 YOU HAVE TO SEND KRAFTON REPORT FORM PLEASE ONE REQUEST
We have already answered you regarding this, @fiery flare. Please refer to our previous messages and avoid repeatedly asking about the same matter after receiving an answer. Please avoid excessive use of capitalization. It is against the #735483472432594994.
Does slot mean team?
no
slot and team is totally different thing @mortal meadow
Hê hê
What are the requirements for legendary team title?
To do the commando achievement how to disable autopickup function in pubg like how to disable it from picking up vest/helmet and backpack?
There was someone who log in to my acc and link his Facebook and Twitter and I want to unlink this media acc
Pls anyone help me
Please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.
Hey
I have a question.
Am I allowed to use the GFX Tool for Pubg Mobile to increase FPS?
Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @night cloak.
Thanks:)
Hei can i use gfx tool for better gameplay? I Cant play without it
Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @haughty flax.
Aight i just gonna uninstall it
Is it forbidden to use external objects other than fingers? I have seen videos where some players use triggers.
@full ingot @cyan citrus my friend here needs help to recover his account. The email mentioned is not his email.
Hi guys . My account was stolen. How to return it?
The photo on left. Isn’t me. Someone stole my account and now pubg is saying I can’t get it back.
Next season when
Whats evo ground mode?
&
In Forager achievement collect 20 outfits from crates?
does shoes/hats/clothes count as 1 each or all together the set counts as 1?
@cyan citrus can you assist?
Is there any specific or estimated date update 2.8 is coming?
Use of third-party peripherals such as Triggers, Controllers or Joysticks to play PUBG MOBILE is not recommended.
Please contact the customer service for further assistance, @meager warren and @full ingot. Refer to subpoint 5.4 in #faq for further information.
New season of Cycle 5 Season 14 will be available from September 13, 2023, at 2:00 AM (UTC+0).
We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.
My uc will be lost. Can I know What devices on my account in PUBG Mobile
1- EvoGround mode includes Team Deathmatch and Payload Mode.
2- You can collect all the outfits in the crate if you are concerned about not completing the achievement (Make sure to complete this achievement in Ranked matches in Gold tier or higher).
@native anvil
Since your message is not clear enough, if you are concerned that someone else has access to your account, you can follow the steps in this response: #questions message.
I have done these steps and I am still worried because I have done this step several times. Can I know which devices are logged into my account?
Hello pubg Team!
I was changed my pubg region from Turkiye to UK by mistake please back me in my region. I am waiting for your response.
Thanks.
you talk to me or not
I have done these steps and I am still worried because I have done this step several times. Can I know which devices are logged into my account?
I accidentally changed my region & now I have to wait 120 days what I do”
@languid zenith
I need help to change back my region in pubg mobile
Why does it take so long to become a wow creator
Unfortunately, you can't change it before this cool-down period is over.
Since when did you register?
I want to ask if it is possible in the world of wonder group chat or local En chat Have filter for some indian and pakistan abusive words ? This issues is daily matter there , we did reported but nothing happen until we got tired and lazy to visit there , thank you
How can I contact with support.?
Hello I’ve been experiencing some issues with my my game and I would like to know if I can get assistance here
2 months ago
Means not pass?
You can contact them in-game, refer to 5.4 of #faq for further instructions. Or, you can contact through the e-mail: service@pubgmobile.com.
And, if you're referring the support within this Discord server, you can state your issue here if it's related to PUBG MOBILE.
You need to state the issue for getting assistance. 
So why i want to be a wow creator
At what rank will it be possible to send photos and videos?
Level 50.
wtf
Hello
PUBG MOBILE ,Team
I Don't Know How But My PUBG MOBILE I'D(5215520687) Got Hacked By Someone.
But how can this possible all link removed,
On 1 August About 8 A.M To 9 A.M (Pakistan Time) I Logged In My I'D Last Time After 2 Hours When I Am Trying To Loging My In PUBG MOBILE Through My Login It Was Going To Login Very New I'D.At This Time I Knew That My I'D Got Hacked By SomeOne.
Hacker Changed MY I'D Name Profile Photo And Many More Things.
InFact My Two Step Verification Is ON,Hacker Unlinked My All Links From My I'D(ROY : 5215520687) And I Have No Link To My I'D.
I Think PUBG MOBILE Accounts Was Not Safe For Future As My PUBG Two Step Verification Was ON, Hacker Was Able To Unlink All My Links Easily And I Didn't Got Any Security E-Mail From PUBG That Someone Changed Login Of My I'D Or Anything.
I Can Give All The Possible Details Regarding MY Account So That I Can Get My I'D Back.
I Am Helpless And Hope Team, PUBG MOBILE Will Help Me To Recover And Re Secure My I'D(5215520687).
Thanks
Regards,
- [ ]
@lime juniper
Check your pubg email, I think The notice is there 30 days after applying
Need Support and Attention in a suggestion that we all agree on.
https://discord.com/channels/393088095840370689/1144291782188871781
is the off road only for mobile players? cuz i cant enter game in emulator
What exactly are you referring to by off road?
can i use dns server with pubg mobile in gameloop?
You may join GameLoop's Discord server and ask in there, @dense forum & @drifting leaf.
Does anyone know why it stopped at 33 and how to fix it
Please wait patiently. It might take some time. If the issue persists, please try to restart your game.
The Off-Road Racing game mode can be played on emulator, but we unfortunately cannot help you with matchmaking. Emulators have relatively less players compared to mobile platform, so a higher matchmaking time can be expected.
Please contact the customer service for further assistance, @quartz pasture. Refer to subpoint 5.4 in #faq for further information.
What is the problem?
Which login option are you using?
@cyan citrus email
Get defeated by your own grenade 50 times what maps does it work in?
Are you using the Email Login option or the Password Login option?
@cyan citrus email login
Could you please share a screenshot of what you are referring to?
Are you trying to log in using the verification code?
@cyan citrus yes
Its a hidden achievement
Reap what you sow
Please perform a routine repair of the game from login menu and try to reset your password one time for your Email login method through inside.
@cyan citrus will try
@cyan citrus ^^ Reap what you sow…
get killed by your own grenade 50x times …
@cyan citrus same, nothing changed
Hello
tnx but the peroblem is : in the loading screen , emulator closed suddenly and i have to start again , then if click rejoin match its closed again
When they will be downloaded
Why is 60-90fps not available in pubg mobile on Tecno Pova-5? Only 45 fps available
Why can't I login to the game with play games?
Why is 60-90fps not available in pubg mobile on Tecno Pova-5? Only 45 fps available
Why can't I login to the game with play games
@cyan citrus
In what map can we do are we teamates hidden achievement?
Why is 60-90fps not available in pubg mobile on Tecno Pova-5? Only 45 fps available
You should be able to complete this achievement mission in both ranked and unranked in classic mode or Arcade mode.
Did you successfully change your password?
Hello! How may we help you?
We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server:
Your device may not be powerful enough or it may not be supported yet to provide the required frame rate option in PUBG MOBILE.
Regarding 90 FPS, devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.
If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.
Please change your game language to English and share another screenshot of the issue you are facing. Also, mention the device you are using.
My device Huawei Y9
Which login option are you using, @hearty temple?
play games
What is your country, @hearty temple?
In the game or what?
In the game Türkiye
As for my country, Egypt
Please do not use languages other than English, @hearty temple. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
To begin with, please try to perform a routine repair of the game, clear game cache and restart your device one time.
I did that and it didn't work
60 fps with which processor Mediatek is available
Please try to change your DNS settings. Refer to #faq sub point 4.3 for more information.
60 fps with which processor Mediatek is available
How?
on which MediaTek processors is 60 fps available
@cyan citrus my game suddenly stopped rendering map quickly ( more specifically the dragon ball village ) it doesn't render/load on time
@celest shadow hey i won 2x from clash on nationals duo training rooms when will i receive my 2x660uc rewards?
<@&481161015728406538> Hey I need role Content Creator
Please refer to the roles section of the #735483472432594994 for more information on how to apply for PUBG MOBILE content creation program, @fringe dune.
Please do not mention the moderator role unless there is an emergency related to this Discord server.
Well , thank you for this
Bro I don’t see for apply , you talk in about that link
Are we teamates hidden achievement?
I have done it… it doesnt work. and doesnt give me the achievement
did they like remove it?
@split badger on which MediaTek processors is 60 fps available
We only have minimum system requirements for the 90 FPS option at the moment.
Please refer to the roles section of the #735483472432594994.
Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.
You're welcome!
ok, is it possible to add 60fps on tecno pova-5 with MediaTek Helio G99 processor? This processor is powerful
You can do it through inside the game using the Customer Service option located in your Account settings of the game or through the login menu using the Help option located at the right side of the screen.
@cyan citrus when will i receive my reward from clash of nation duo training?
@cyan citrus
Just use gtx tool
you can get banned for it

No
@cyan citrus
Soomaali hadaatahy icaawi
I don’t see
Tap there after then you can find how to apply for content creator program.
Tnx @gusty jacinth ❤️
Welcome
Any advise on how to get a stolen account back? I tried to do a ticket but got rejected even tho I have proof of purchases and that the original accounts are mine.
تم سرقة حسابى ارجو استرجاع حسابى
Please do not use languages other than English, @tawny moth. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Hello
I by mistakenly changed my account to under 18 although Im above 18 please can u help me, I cannot play more than hours,
it would be so greatful of you if you help me. Im very disturbed because of it. @cyan citrus
I cannot wait 30 days for it, please if pubgm could do it before
Unfortunately you'll have to wait for 30 days to revert it back, @crystal arrow.
please dont say that, can pubgm support change my options? its really urgent
I need to do practice etc 🙂
for matches and stuff
it would be very good if it changes
Contacting the in-game customer service is the only option, you may double check the account details once again.
Nope they can't. The only option is to wait.
Ahhhhh
Any other possible way
Nope. :(
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
What are all the hidden achievement currently valid to do in pubgm
i tried Are we teamates achievement hidden… it seems to not work for me or my friends
@cyan citrus Hello, dear. When I put my account ID, this message appears knowing that I submitted the complaint five days ago What is the solution?
@cyan citrus
@cyan citrus why are there shop tokens in VS AI but no shop 🧐 also why does the game give us a limited amount of merits each day?
Hello how i can talk with someone from support team urgent
Use the @ and ping an admin
Ok thanks its first time here
np
حبايب خليتو (لايك👍🏻) للفيديو لو بعد؟ 🤔 احبكم ❤️
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📌الإن...
@cyan citrus
Why I used to log in to pubgmobile with discord, but now I can't.
The Discord login option is only available if you download the game from PUBG MOBILE website: https://www.pubgmobile.com/, @quaint summit.
The first or the second in the website
You may provide your feedback regarding first question through the #996458713126797405 channel and yes, there is a daily limit to how many merit points you can recover. You can find this in your merit profile.
It should work for both packages.
ok,Thanks
I have one more question.
Doesn't the privacy policy say you can log in with LINE?
If you have already submitted the account recovery request, you will need to wait patiently. The results of this request will be sent on your email that you provided to the customer service when using the account recovery tool.
Can you share a screenshot of what you are referring to?
I downloaded LINE, but the login screen does not have this app
But there is a login method of LINE in the privacy policy.
Which privacy policy are you referring to and where did you read it?
In the game
Can you share a screenshot, @quaint summit?
is it possible to add 60fps on tecno pova-5 with MediaTek Helio G99 processor? This processor is powerful
Will get back to you regarding this.
All right
@cyan citrus
I have already answered you in this message, @open mulch.
Can you try to download the game from PUBG MOBILE website and check if the login option appears? Let us know if it does not.
We are unable to provide assistance if you do not ask a question or state a problem, @pure barn. Remember to read through #faq before asking questions in the support channels.
Yes I check
Please change your game language to English and share another screenshot of the issue you are facing.
What he means is that he has lost his qualification to play metro royal.
I am not asking system requirements, I am asking if it is possible to add 60 fps to tecno pova-5
@cyan citrus
We unfortunately cannot confirm it, @open mulch.
and how do I know?
@cyan citrus
I'm logged in.:(
What can I do? I don't use any third-party software.
I have some proof.
@cyan citrus another question how do I make a skin for pubg?
My account is 30 days because the screen of the device is broken and I did not do a legal violation, I demand that the account be returned.
What is the error and what is it related to?
What are all the hidden achievements then can be done right this moment…
some doesnt seem to work like
Are we teamates… rest idk
How i can get wow code
OK
Where do I need to submit my complaint again? I didn’t pass it for the first time. I didn‘t do anything to violate the user agreement. Excuse me, how should I solve it?
No violation of the user agreement?
@cyan citrus I need help my friends account got stolen so he tried to log in and then he couldn’t log in and he needs help what can he do?
@cyan citrus is it possible to world of wonder chat on pubg has Hindi or Pakistani abusive words filter ? Because they're abusing or fighting each other there everyday so many people complaining about this , please pay attention for this , report never worked to these languages so they becomes out of control thank you
Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.
Kindly report this to their moderators or administrator, community moderators of this server dont handle WOW server.
You can apply for World of Wonder creator access through inside the game. If your application gets approved, you can expect a response within 30 days.
Please share a screenshot that is in English.
Is there another way?
Oh sorry I will send there can you give me link?
Yes, you can find or ask someone who is a valuable feedbacker or PUBGM VIPs for creator code to skip the process.
Note- Invitation codes are only for PUBG MOBILE VIPs and Players who provided their valuable feedback
during the Beta test of the WOW Creator feature. Begging for one in publicly may get you punished.
You've already joined in the server, still if you're looking for link then refer to #news latest pinned message.
Anyway it's world of wonder chat on chat channel not wow inside wow map . I think it's pubg mobile authority to check , before they just chatting in local En chat but since this group chat is new they moved to this group
@chilly spade I am talking about this new group world of wonder chat in the chat channel
@chilly spade do you ever visit this chat before?
Feel free to give a feedback about this in #996458713126797405, @zinc cradle.
Relaunch the game.
Okay thank you , I will post there too
I have like super ipad view lol
I went into the game
Restart the app see if that fixes, else do a routine repair from the login page.
pubg mobile a3 royal pass purchase perks date
my uc wil be lost. Can I know what devices on my account in PUBG mobile
I have done these steps and I am still worried because I have done this step several times. Can I know which devices are logged into my account?
@cyan citrus if one shoot someone through a wall, do they get a penalty?
It is not possible to shoot through a wall, @night cloak. Could you elaborate?
yes it is? if someone is against a wall sometimes something sticks through it, and you can hit it
You can join the World of Wonder Discord server for support regarding WOW. Please refer to the pinned messages in #news for the invite link.
Please share a video recording that can illustrate this.
bro this is common knowledge happens almost every game
I'm just wondering if i can get a ban for abusing this "glitch"
We unfortunately do not have the release date for this event. Please keep an eye out in the game.
Exploiting bugs is not allowed. To be able to understand the issue properly, please share a video recording that can illustrate the issue you have encountered.
well is it really exploiting if something sticks through a wall and you just shoot it
i can provide some proof later
Please share a video recording of the issue first, @night cloak.
btw you can test it yourself super easily
you only need 3 players to reproduce the glitch in the Dragonball event for example
I have not encountered this issue myself, @night cloak. When you are able to reproduce the issue, please make sure that you make a video recording of the issue and share it here. Thank you.
I am u able to link any card to my midasbuy card event for my id
Unable
Any idea?
Pls help i cant link my mastercard on midasbuy for getting event perks
For assistance with MidasBuy, please contact their customer service at help@midasbuy.com.
If you have enabled secondary verification, you can check the devices that have logged into your account and the trusted devices through the settings, as shown in the image. If you have further questions or concerns regarding this matter, please don't hesitate to contact in-game customer service. Refer to subpoint 5.4 in #faq for further information.
When I put my phone number and set the password it writes the password is incorrect
When I put my phone number and set the password it writes the password is incorrect
Please try to put a password with a combination of numbers, small letters and capital letters and do not put spaces or special characters.
How do I summon a car in cheer park
Hello I was having some issues recently with my Wi-Fi but have fixed and can play normally now however I hear my teammates like a robot, how to fix?
Can anyone tell me a good sensitivity for pubg tdm
Amzing security 😂
Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @queen urchin.
@lime juniper ive had an glacier account but i lost it j know the id but i dont have the email anymore what can i do to get my glacier acc back?
It's a lost account unless you find a way to get the ID.
ive got the id of my old account
Hi help me my account is login is 3 Parsons
You could try contacting the in-game customer service, not sure about the chances of getting it.
You may explain it.
didnt work
At the moment you can change the link not unlink, contact the In-game customer service for further, @ancient juniper.
I had an account that wasn't linked to anything is it still possible that I can recover it?
Unfortunately no. You can refer #faq 2.1.
If i bought 300 uc i will get the free 200uc and 60uc? or I'll get the free 60uc only?
Okk
While filing a stolen/hacked account claim. Does the Single UC Purchase amount for proof purchase records mean the amount of money? Like USD spent or the amount of uc bought like 6000?
Currently filling one out and don’t know the answer and neither does google so an answer will be helpful asap because idk if this stuff has a time limit!
Why were Dino Bones and Skulls so rare for me, but others have over 20 sold
@cyan citrus So why is there no LINE in the pubgmobile login interface? is it only available in the Taiwan version?
That's my question yesterday.
You should be getting both 60 & 200 UC.
Can someone help me get my identifier i don't have a pc rn
What is your username?
like my discord username?
No in game
iam tiktoker and have an An account with 100,000 followers, and I was not accepted into Wow
@polar marsh
you need to apply for it through in game
My account was stolen, I successfully restored it, but an attacker took possession of my account again. It's been three months since my account was restored, but my application is rejected. How do I regain access to my account?
help stolen account need a link to restore
New payment account...created it yesterday haven't used it before so what is the issue?
How to unlink from midasbuy
Hello
PUBG MOBILE ,Team
I Don't Know How But My PUBG MOBILE I'D(5215520687) Got Hacked By Someone.
But how can this possible all link removed,
On 1 August About 8 A.M To 9 A.M (Pakistan Time) I Logged In My I'D Last Time After 2 Hours When I Am Trying To Loging My In PUBG MOBILE Through My Login It Was Going To Login Very New I'D.At This Time I Knew That My I'D Got Hacked By SomeOne.
Hacker Changed MY I'D Name Profile Photo And Many More Things.
InFact My Two Step Verification Is ON,Hacker Unlinked My All Links From My I'D(ROY : 5215520687) And I Have No Link To My I'D.
I Think PUBG MOBILE Accounts Was Not Safe For Future As My PUBG Two Step Verification Was ON, Hacker Was Able To Unlink All My Links Easily And I Didn't Got Any Security E-Mail From PUBG That Someone Changed Login Of My I'D Or Anything.
I Can Give All The Possible Details Regarding MY Account So That I Can Get My I'D Back.
I Am Helpless And Hope Team, PUBG MOBILE Will Help Me To Recover And Re Secure My I'D(5215520687).
Thanks
Regards,
- [ ]
@polar marsh
@lime juniper
Hello, my account has been stolen. I want to send all proofs to return my account, please
Please contact the customer service for further assistance, @lucid creek and @quartz pasture. Refer to subpoint 5.4 in #faq for further information.
Please contact the in-game customer service for further assistance with purchase related issues.
Could you please elaborate?
Please contact the customer service for further assistance, @umbral finch and @flat olive. Refer to subpoint 5.4 in #faq for further information.
As mentioned previously, please reach out to the in-game customer service for further assistance with account related issues, @lucid creek.
You can contact the customer service only through inside the game, @lucid creek.
I want to speak with support to send all account data
Please refer to my previous messages and avoid repeatedly asking about the same matter after receiving an answer.
For making a purchase of 300 UC, you can receive both 60 UC and 200 UC purchase rewards.
I have an account on midasbuy but i am unable to unlink pubg account from it
For further assistance with MidasBuy, you may send an email to their customer service at help@midasbuy.com, @tight jay.
@cyan citrus Why didn't I accept WOW when I have 100,000 followers on TikTok?
If you have already applied for the World of Wonder creator access through inside the game, you can expect a response within 30 days if your application is approved. If you need to further assistance with this, please reach out to the customer service through inside the game.
Ok
Question for ipad non gyro players. I have an iPad Pro 12.9 and have been having issues with sensitivity settings every time they push a massive update out. Seems like I’ll get them somewhere comfortable the update comes out and then all the settings feel slow or fast. I know copy and paste layouts aren’t always the answer but no matter how much time I spend in the training grounds or in game it’s like nothing is working. I’d love to see others sensitivity settings maybe have a better jumping off point. I play 6 fingers, I’ve tried playing thumbs only but sadly Im older and I’m not the gamer I used to be 😂. Any help is appreciated.
@cyan citrus I applied for 60 days ago
As I said previously the chances are less unless you try to find a way to get the e-mail address.
my friend need help
Regarding?
?
@paper ocean my friend need help
Hi
You may explain the situation.
Hello
PUBG MOBILE ,Team
I Don't Know How But My PUBG MOBILE I'D(5215520687) Got Hacked By Someone.
But how can this possible all link removed,
On 1 August About 8 A.M To 9 A.M (Pakistan Time) I Logged In My I'D Last Time After 2 Hours When I Am Trying To Loging My In PUBG MOBILE Through My Login It Was Going To Login Very New I'D.At This Time I Knew That My I'D Got Hacked By SomeOne.
Hacker Changed MY I'D Name Profile Photo And Many More Things.
InFact My Two Step Verification Is ON,Hacker Unlinked My All Links From My I'D(ROY : 5215520687) And I Have No Link To My I'D.
I Think PUBG MOBILE Accounts Was Not Safe For Future As My PUBG Two Step Verification Was ON, Hacker Was Able To Unlink All My Links Easily And I Didn't Got Any Security E-Mail From PUBG That Someone Changed Login Of My I'D Or Anything.
I Can Give All The Possible Details Regarding MY Account So That I Can Get My I'D Back.
I Am Helpless And Hope Team, PUBG MOBILE Will Help Me To Recover And Re Secure My I'D(5215520687).
Thanks
Regards,
- [ ]
@polar marsh
@lime juniper
wow can you try my design this is the work code 1128959
I meant in game username
Please contact the customer service for further assistance, @quartz pasture. Refer to subpoint 5.4 in #faq for further information.
no not the uid i mean the identifier for reporting scam accounts in #1077761379638984765
How do I unlink my Facebook account from my pubg account
Hello
Please refer to my previous response: #questions message.
You can only do it through inside the game after you meet all the requirements, @quaint dragon.
Hello! How may we help you?
How do I meet the requirements, I’ve met them all my Facebook has been linked for 5 years
The requirements are mentioned in the screenshot I have provided before, @quaint dragon. If you need further assistance with this, please reach out to the customer service through inside the game.
Ok thx
You're welcome, @quaint dragon!
Ok, You can check the form. It has details on how to take the info
@cyan citrus
Why the game last days in loading screen take many time
I have a problem with my account @cyan citrus
Why the game last days in loading screen take many time
I submitted a request to recover the account yesterday, and it was approved today.. My request has not been closed. I can file a new complaint!
Why the game last days in loading screen take many time
Why the game last days in loading screen take many time
Why the game last days in loading screen take many time
Why the game last days in loading screen take many time while the ping is 90
how do i pay with my midasbuy balance? i've got 759 uc balance
Which device do you use?
🚫 🚫 🚫
HELLO THERE IS A BIG ISSUE NO DESERT GHILLIE SUIT FOUND ON MIRAMAR AND KARAKIN
PUBG KEEPS IGNORING ME AND ASKING ME TO LOOT MORE DROPS BUT NO ONE CAN SEE IT IN THE GAME
Added there already
when are you fixing the frame drop issue when guided access turns on
Hello,
I'm writing to kindly ask for the retraction of the recent copyright strikes on my YouTube videos which also led to the termination of my YouTube channel.
The revenue earned from this channel is what I use to take care of my family and now that it is terminated due to the copyright strikes placed on my channel I don't have anything to take care of myself and my family.
I apologize for any unintended use and sincerely request your reconsideration.
I also promise to take down the video listed after the copyright strikes and my YouTube Account has been reinstated.
These are the links of the videos:
https://www.youtube.com/watch?v=C2-XkdT5mJI
https://www.youtube.com/watch?v=Gz79LDcAct4
https://www.youtube.com/watch?v=SgIHmTA7MWY
https://www.youtube.com/watch?v=g5lxdUUUrfg
https://www.youtube.com/watch?v=rKAWIDh6_GM
https://www.youtube.com/watch?v=60wZs8Rgvpk
https://www.youtube.com/watch?v=DaocwYVpqxI
Your help would mean a lot to me and my work as a content creator.
Thank you for your time.
Hello
Hopefully you are doing well
My name is Chamkaur Singh.
Date of birth:- 21 December 1997.
My facebook account name was:- AUD一BUTTAR٭X
Country Australia
State :- Victoria
City:-Melbourne
Phone number:- +61 452 132 533
Phone number linked with my pubg mobile account +1 (236) 591-5286
Email linked with my pubg mobile account pxsuit9@gmail.com
I wanna inform you that my account has been hacked. Which was linked with pubg mobile account. UID no.
5949491717. The person who hacked into my account has already changed my email and phone number from my facebook account. I have invested more than $6000 aud. I have tried to contact with pubg mobile account recovery But they can't help me with my account recovery. My friend’s and my family member are being scammed by this person by using my identity.I can provide all the information you need to recover my account. He has changed the name of my account to Bells Singh on facebook. If you need a formal complaint from my local police department please let me know. I’m ready to provide you that as well. I have already applied for account recovery but they refused my request and said I haven’t provided the right information i can provide every single information or answer of that question you will ask. I have all the record of the payment i made to buy UC. even i was trying to recover my account from my phone number and email but i was unable to do that because all the time it shows that i have reached limit of everyday login and I can only play through those devices in which I’m already logged in.
Could you please help me with this. I will be very thankful to you. Looking forward to hearing from you
Regards
Chamkaur
I am writing in to get my account back if I can't get it back with the proof of purchases and receipts. Then I would have to inform you in this message that I will be filing a dispute with my banking institution also a police report and a fraud report please reply asap
Hello bro, I need to recover my account.
"My account has been maliciously linked to someone else's social account/email/phone"
it was not approved 😦
Ok,I need to recover my account.
"My account has been maliciously linked to someone else's social account/email/phone"
it was not approved 😦
Please contact the customer service for further assistance, @fresh furnace. Refer to subpoint 5.4 in #faq for further information.
Hello
PUBG MOBILE ,Team
I Don't Know How But My PUBG MOBILE I'D(5215520687) Got Hacked By Someone.
But how can this possible all link removed,
On 1 August About 8 A.M To 9 A.M (Pakistan Time) I Logged In My I'D Last Time After 2 Hours When I Am Trying To Loging My In PUBG MOBILE Through My Login It Was Going To Login Very New I'D.At This Time I Knew That My I'D Got Hacked By SomeOne.
Hacker Changed MY I'D Name Profile Photo And Many More Things.
InFact My Two Step Verification Is ON,Hacker Unlinked My All Links From My I'D(ROY : 5215520687) And I Have No Link To My I'D.
I Think PUBG MOBILE Accounts Was Not Safe For Future As My PUBG Two Step Verification Was ON, Hacker Was Able To Unlink All My Links Easily And I Didn't Got Any Security E-Mail From PUBG That Someone Changed Login Of My I'D Or Anything.
I Can Give All The Possible Details Regarding MY Account So That I Can Get My I'D Back.
I Am Helpless And Hope Team, PUBG MOBILE Will Help Me To Recover And Re Secure My I'D(5215520687).
Thanks
Regards,
- [ ]
@lime juniper
Hello, my account was stolen too.
I'm trying to secure
It is that, I sent my request to claim but it was not successful. I rejected myself several times. 😦
😢
Bro
officiallsupport
How do I contact official support?
Thats scam!
Whats the Password for the new event 🙂
I searched but find nothing
If you do have access to you phone number linked to your account, just enable secondary verification.
Bro, login at exactly 00:00UTC
Because today's limit has reached
Meanwhile try to contact In-game customer service, by clicking help option on top right corner of your login screen
Because i did it yesterday and it again showed me suspicious activity noticed try to login through email and when I’m trying to obtain code it doesn’t send it to me
Refer to this message.
When they ask put an email you wish to link Make sure to use an email which is not linked to any PUBG MOBILE Account.
Then try to enable secondary verification
can anyone tell me why the uc add up to the balance instead of going in my pubg account?
Have you ever redeemed them ?
no i simply paid and they added up there
how do i redeem them?
Press this
Idk
whats the setting in sensitivity for crosshair placement tpp?
zombie
I am new here and I was wondering how can I make a content in my youtube and not get a copyright strike from Tencent and why a lot of youtubers get copyright strike ,,, thanks
If a channel contains one or more videos that violate PUBG MOBILE's terms of service, there is always a risk that copyright strikes will be applied sooner or later. Refer to https://www.pubgmobile.com/terms.html for further information regarding the terms of service.
If i played.
1 erangel match - win
1 nusa match - lost
1 nusa match - lost
1 erangel match - win
does it count towards the 7 consequtive wins?
since only erangel and livik event counts or ?? Is it differnet?
Anyone found the lab files ?
Is there's form for account recovery?
Doesn’t matter what map you play it must be 7 chicken dinners in a row
You may contact the customer service in-game.
Thats wrong. in Nusa theres no event.
You will have to win on the specific themed mode. 🤷
As far as I’m aware you just need 7 chicken dinners in a row it doesn’t say what map to do it in we completed it in livik though
The password is: Zombie
Omg thank you it was annoying me how did I not even try that lol 
Why in loading screen takes about 5 minutes but my ping is 80
0907
I can't use the generate top Highlight feature,
Can anyone help how to activate that feature?
Can anyone help me?
Go to settings > Privacy & Social > Activate generating top highlights
I didn't find it in privacy & social bro
When is mummy leaving
Settings > Controls > Advanced Settings > Recording > Highlight Moments > Enable
In 37 days.
How do enable the setting where I can see footsteps on my screen?
Thanks
The top higlight feature isn't available to everyone in this time, you'll get mail in in game mail if you get that feature, @median timber.
Yes, it seems so,
Most people say this in discord,
Thanks for helping 🙏
hey does anyone know if I can unlock other colour of arcane jester x suit right now if I didn't during the event?
You can't when the event is over, you may try equipping and while in inventory >>> suits, try tapping on the mask button on left upper side if you can find one.
i can only unlock it with a destiny gem right
Why in loading screen it takes many time
You may refer to #faq subpoint 4.8 for information on that.
But my ping is 80
What is your operating system version?
Please include a video recording of the issue you have encountered.
Why in loading screen takes about 5 minutes but my ping is 80
All right, @night cloak. It may be better to update your operating system version when it is available for everyone. However, you may try to perform a routine repair of the game from login menu and reset your device settings one time through Settings > General > Transfer or Reset iPad > Reset > Reset All Settings. Restart your device and try to play again.
As mentioned previously, please share a video recording of the issue you are facing.
Setting>Controls>Advanced Controls [Assist Features] > Main Screen Audio Markers
What phone you use ? Space counts aswell
I am playing with ipad 10
@cyan citrus how to get it
Idk
I was wondering is it against the term to use emulator when playing pubg mobile I am using bluestack ? and I am not sure if I can make youtube video, I saw a lot of creators got copyright strike because of normal videos like educational video like how to play with amouse.. how can I avoid these things ,, cause I am about to open youtube channel
There are different types of emulators available, but the only recommended emulator is GameLoop, @twilit holly.
The online content is removed by Tencent for violating PUBG MOIBLE's terms of service. You can find PUBG MOBILE's terms of service at https://www.pubgmobile.com/terms/en.html.
I red it and they mentioned that any content can be taking with no reasons as well which scared me
I really love playing this game
No. All the content that is removed is for violating PUBG MOBILE's terms of service, @twilit holly. If you believe that the content was removed without any violations, you can submit an appeal through #copyright and you will receive a response accordingly.
thanks for your kind reply and help 🙌
also someone just enter my DM called service@pubgmobile.com and ask me for screenshot of my setting to be a partner and i block it. I am afrid if it was the legit one !
That was a scammer who would attempt to steal your account, @twilit holly. The only way to contact the customer service is through inside the game.
Please refer to these instructions:
Hi i cant get in game why. And i cant get in plays
Store here it is
Hello, @lavish crown! Please add more details about the issue you are facing and mention the device you are using.
I use samsung tab s6 lite
And if i try to find in the play store this happens
No internet problem
No device problem
Could you please share a video recording of the issue you are facing when trying to open the game, @lavish crown?
Sure
here
Its just opening screen for infinite time
I did make open the app for 2 hr
And still same
Is there any solitions for this?
I get the problem this morning yesterday it was working ngl
@static sleet
Can u help me sir ?
hi, I was told that there are legal sites to buy and sell accounts but is it true?
No if u buy its illegal i think
@cyan citrus here
Please try again after 2 minutes and make sure that you stay online during that time. If it still does not go away, please let us know.
Please help me
Thank you. What is your country?
Turkey
Idk I’m asking to the moderator
Sweden
Please make a video recording of at least 2 minutes and try to start the match again after 2 minutes and send the video recording here, @waxen coral.
It is not true. Selling of accounts or otherwise giving access of your account to anyone is a direct violation of PUBG MOBILE's terms of service. You can find PUBG MOBILE's terms of service at https://www.pubgmobile.com/terms/en.html.
❤️ thnx you
You're welcome!
So how do i fix it i deleted the cache memory
To begin with, please clear game cache and check if you have the developer options enabled for your device and try to disable the developer options. Restart your device and try to open the game again. Let us know if the issue still persists.
I disabled the dev options
Imma restart
Its still the same :d
Wait if i delete the game and redownload is it gonna be fixed??
I cant downlad now
If i delete the cache of play store would it show the games etc.
It may be an issue related to your internet connection. Please try to change your DNS settings and check if it helps. You may refer to #faq sub point 4.3 for further instructions in this regard.
You're most welcome, @lavish crown!
#1 help center is pubgm!
Ah okay thank you
Again :/
Did you change the DNS server again, @lavish crown?
Nope
From where did you download the game and how much internal storage you have left in the device, @lavish crown?
Hi
No updates too
Please try to clear the game cache again and reset your device settings one time through Settings > General management > Reset > Reset settings > tap Reset Settings and Reset. Try to open the game again and see if it helps.
Hello! How may we help you?
Please keep in mind that this channel is meant to questions related to PUBG MOBILE, @royal harbor. Please do not send unrelated messages.
No, but thanks
Sadly, I don't understand this language, @lavish crown. Can you try to change the device language to English and share another screenshot?
Önbellek is cache, veri is data
Try to clear game cache first. If it does not work, you may need to clear the game data. Keep in mind that if you clear the game data, it will remove all the files including the resource files, patch updates, and maps. You will need to download them again.
I log in with twitter so no problem for me
I can download all i just need to enter the game
All right, @lavish crown. You may try to clear the game data, then. Make sure that you reset your device settings and restart your device one time as well.
Can you first try to reset your device settings, @lavish crown?
You can follow the steps I have mentioned in this message, @lavish crown.
Any one send me WOW official invitation code
I am playing 60 fps but the game is so laggy
Hello I have a 3gb ram phone,my game works smoothly but only lags & doesn't render on time in the dragon ball village
How can I fix this
@cyan citrus
Do dns and vpn can get ban
VPN usage is not recommended as it can put your account at risk of getting suspended, @terse quail. If you want to change your DNS settings, please refer to #faq sub poin t 4.3 for further instructions in this regard.
Hello guys, I have a question right here. Is he lagging? Or using something? His moving was smooth, was not like having internet issue. But he still alive after those shots
Your earlier shots did not seem to cause any damage. How often do you face this issue?
Same issue is happening while recovering account. They again give me to try again after 7 days. @cyan citrus
Helo sir please help me @cyan citrus
Helo sir please help me
He had told you to contact after August 31.
Why the game is so laggy but iam playing 60 fps
Why the game is so laggy but iam playing 60 fps
Sir this picture few hours ago they said refrain another recovery 2 hours latter please help me
👍
Why the game is so laggy but iam playing 60 fps
It looks like another claim was submitted already, either by you or an unauthorized user. Please reach out to the customer service should you require further assistance with this or wait patiently until 7 days to submit another claim.
My that claim was rejected, I provide enough details with screenshots of purchasing record but the reject it. Then after waiting they are increasing days to put another claim. Help me with that @cyan citrus
When did you last time submit the successful request last time, @stray monolith? Please mention the date.
Non about that
Please refer to subpoint(s) 4.6 and 4.7 in #faq for further information, @terse quail.
My battery is 80 and i put it 60 fps and i the temperature of device is 20 c
This is not relevant. Please mention the date when you last time successfully submitted the account recovery request. Also, please do not send images that contain your personal information, @stray monolith.
If the troubleshooting steps do not help with your issue, please contact the in-game customer service for further assistance.
It was 27 of July when I first put the claim @cyan citrus
What is the numeric user identification of your account?
5958110300 that is my character I'd of pubg @cyan citrus
What is the device you are using?
Not working :d
I wanna cry
Ipad 10
Android Tecno Pova
I try to use routine repair now and it solved
Did you clear game data and restart your device?
Yes
Android Tecno Pova @cyan citrus
Did you record this video on your iPAD device, @terse quail?
Yes
But now i try to use routine repair and it solved
Is your issue fixed now, @terse quail?
Yes
Hello! How may help you?
My uc
Hello sir please help me @cyan citrus
It download 40 m and it solved
Please elaborate further and add more details about your concern.
Glad to hear that your issue is resolved!
Are the applications loading properly in your Google Play Store now?
5958110300 that is my character I'd of pubg @cyan citrus
Please share a screenshot of the response from the customer service for your first claim that you successfully submitted, @stray monolith.
Do gfx tool can get ban
Yes. Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension, @terse quail.
No
I didn’t use it
And i dont have gfx
@cyan citrus i just ask about it because i know it pan but youtuber said it didn’t get pan
That is not true. Please refer to my previous response again.
That is screenshot please check @cyan citrus
Yes
I redowload the game
After taking a look at the screenshot you deleted, it looks like you have already received the appropriate response from the customer service regarding this. We unfortunately will not be able to help you with this any further through the community. Please feel free to contact the customer service again through inside the game should you require further assistance with this.
Are you still facing the same issue?
Yes
Did you make sure to disable the developer options? Can you double-check that?
Ok
@cyan citrus later can you check dm pls is very important
Got it! My response was according to your question. If you are not using it, you do not need to worry about it.
Please use this channel for any kind of questions or concerns regarding PUBG MOBILE.
Its disabled
@cyan citrus ok but they tell me when i ask if it get pan that they will look at my account and see if i use it or no
For how long you have been facing this issue?
This morning started
okay, if someone should be scammed on this game is it possible to contact the appropriate authorities even if it is illegal to buy and sell accounts in this game?
Sadly, I cannot understand what you are referring to. Please rephrase it.
Ok
Did you change anything in your device that may cause this issue?
Ok done You did help me but unfortunately they first time reject my claim ok and some clerical misteak so I am refrain another claim why they some making again days. That is your issue its a solve this.. @cyan citrus
No
Please refer to my this response again and refrain from repeatedly asking about the same matter after you have received an answer, @stray monolith.
Can you try to switch between Cellular and Wi-Fi or try to switch to a different network and see if it helps?
why does my uc add up to my balance when i buy it?
Its wifi
i buy uc but it doesnt arrive to my account
For further assistance with MidasBuy, you may send an email to their customer service at help@midasbuy.com.
Why ipad 10 before support 90 fps but now deleted
totally useless thanks
Why ipad 10 before support 90 fps but now deleted
Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.
If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.
Ok but why before support
@cyan citrus
Yes. You can contact the in-game customer service for further assistance regarding such issues, @solid remnant.
You mean via email in game?
Through inside the game, @solid remnant. You may refer to #faq sub point 5.4 for further instructions on how to contact the customer service.
Okay thank you
You're welcome, @solid remnant!
Is there Russian support here? I need to recover my account because I changed my phone number and now I can’t log into my account, they don’t reject requests inside pubg to restore my account, but I’m ready to provide all the information that I can remember, as well as go on a video call to support that it's me, because on my account there was my photo from my social network
@cyan citrus
You may refer to subpoint 3.1 in #735483472432594994 for Regional communities, @mild crown.
I would be happy to receive an answer here as well
New process to request assistance for an issue related to the account unlinking feature:
▫️ 1. Contact the customer service from the settings or login menu.
▫️ 2. SelectI Lost My Account After Unlinking With Social MediaunderHot Topics.
▫️ 3. Follow the steps to proceed with the account recovery process.
Watch this YouTube video for reference: https://youtu.be/i6KkgQQrZeo
Why ipad 10 before support 90 fps but now deleted
how do i fix this? i unlinked pubg from my facebook account because i couldn’t unlink it from my pubg account, & now i still can’t unlink it? i can’t change my pfp into a custom one
Before upadate support but now didn’t spport
You may refer to replied message above ^^ for details, @terse quail.
To change your In-game profile picture into a custom image, you have to first change image of your main social linked to it.
it's my moms business facebook, i want to unlink the facebook account which has been linked for 5 YEARS and it's not working
and i open the game every day for 5 years, i just cut out for 2 years
so i meet all the requirements
First link another social to it, and then unlink it. If you face any problems later, you may contact in-game customer support for that.
i linked my twitter account and i linked my email and password
yet no success has occured
how do i contact in game customer support
Refer to my reply above and contact customer support. Refer to #faq subpoint 5.4 for information related to how to contact customer support question.
Thankyou for understanding.
thank you for your assistance
i need more help
when i click contact us
it doesn't show i lost my account due to unlinking thing
You lost your account or can't unlink a social?
can't unlink a social
i'm still on my account, i linked twitter and my email so i can unlink facebook but still i can't unlink it
Tap on contact us button and state the issue.
okay
where will they respond?
the app or my email
"account issues"
UID is my player id right?
In-game support ticket which you'll open just right now. Maximum wait time for respons eis 14 days.
Yes.
okay
account issues < changed link due to personal reasons < UID < changed linked type to mobile number < other issue now i'll type my issue
Does the sensitivity make the scope stable?
@cyan citrus still not opening
Please try to uninstall the DNS application and try to change your DNS settings again after following the step mentioned in #faq sub point 4.3, @lavish crown.
How do i do 4.2
Could you elaborate?
No. It helps you control it. Higher sensitivity means it moves more when you swipe it of tilt it (gyro)
missing
Could you please share a screenshot of the conversation with the floating profile and chat in the background?
Block the user and report to Discord, @night cloak.
Make sure you read the replied message above ^^ because any official will never message you through discord dms.
I have applied twice already, but it was rejected. I am ready to pay for additional data and even go to the video call if necessary, but this cannot be done inside the application. I no longer know what it indicates.
This user has been suspended from the server. Thank you. Please block the user and make sure that you do not share any of your account information with them. This should be a scam.
Hi
Hello! How may we help you?
Hey there! How do I fix this problem on IOS?
Please make sure you have a stable internet connection and enough storage space on your device. Insufficient storage space may cause download errors. You can also try the following:
▫️Try to perform a routine repair of the game from the login menu, then restart your device.
▫️Restart your internet connection, switch between cellular data or Wi-Fi, or avoid areas with many internet users.
▫️Restart your router, wait for 1-2 minutes, then restart the game.
▫️Change your DNS settings. Refer to #faq sub point 4.3 for further instructions in this regard.
Hi
Hello! How may we help you?
E participated on pubg 8100uc
We are unable to provide assistance if you do not ask a question or state a problem, @junior grove. Remember to read through #faq before asking questions in the support channels.
@native anvil
as you can see it shows " balance : 825 uc "
i basically bought them but instead of arriving on my pubg account they just added up to this "balance"
can you tell me what i should do to transfer them to my account?
and please don't tell me to contact midasbuy because they aren't answering
@native anvil
Recovery claim rejected twice. Not sure what else do I have to provide beside last 1 year of information.
I have been even live streaming and creating content for past 2 years in this account, would be nice to have it abit easier for content creators atleast
@cyan citrus @native anvil How to get this?
you need to have 2 guns with all attachments at the same time
What’s the server of the weekly matches
Asia (Saturdays) & Europe (Sundays). Check the pinned message of #matches for more information.
Im so sad i am daily livestreamer of pubgmobile, I'm i 1 and only livestreamer in italy how gives pubg content, but pubg even support me even answer me, I make costum rooms they even give me the rooms card becuose I every day make custom uc rooms and more giveaways for new and old public, i bring many and new italian people to download and play pubg ecc but end of the day I got zero support. And it's not my fault that I don't have to much subscribers becuose italian pubg community is so small, if I don't get any support I will leave pubg mobile very soon.💔
If any one connect keyboard and mouse to phone can he play pubg with keyboard and mouse
If any one connect keyboard and mouse to phone can he play pubg with keyboard and mouse
Can you help me with something
Can i access pubg from india
Hello, I want to report and hack the account, today I go to the account, and there you need to go through secondary protection, not my number is indicated, most likely Gmail has been changed, only VKontakte remains, I ask you to help me restore my ID account 51525157626 nickname KRT×Tom
What region i have to be to obtain this ?
If i login from twitter(its logined to my acc) would it log in to my acc
And is it gonna ask for password
Russia or ukraine i think
how can i register in weekly matches?
hello, I haven't logged into my pubg account for over half a year. I blocked my phone number and other accounts, so I can’t log into my account on my own, especially since I had two-factor authentication by phone number. I have already applied twice, but all times I rejected it. In the Russian discord, they told me that I would not be able to restore my account. This is true? Is there any other way to recover your account? I can even use my face to recover my account since my face was in the photo of the pubg account
@cyan citrus
Please contact the customer service for further assistance, @mild crown. Refer to subpoint 5.4 in #faq for further information.
I already sent an application twice through pubg to restore my account, but it was rejected for me. Is there any other way to verify that this is my account? I have not logged into my account for more than 6 months
@cyan citrus
We recommend that you try contact the in-game customer service again, @mild crown. Please keep in mind that it is your own responsibility to safeguard your account and login methods. If you have lost access to your account, you will need to contact the customer service with the required and accurate information. If your request was not approved, it means that you did not provide the accurate information. You may try to contact the customer service again or create a new account to continue playing the game.
Please refer to the pinned messages of #matches for more information.
I'm not able to understand your question clearly. Could you please elaborate?
For what period can I get information? only current or all information, including the latest news and numbers?
We provide community support only for the global English version of PUBG MOBILE here, @night cloak.
Ok my problem solved ty for ur asking
The information that is required from you to prove your ownership of the account should be mentioned through inside the game by contacting the customer service. Please continue with the customer service.
Please contact the customer service for further assistance, @west swan. Refer to subpoint 5.4 in #faq for further information.
Please refer to subpoint(s) 4.10 in #faq for further information, @night cloak.
??
I understand, but it doesn’t indicate whether all the information about the accounts is given to me (old almost and phones that were used on the account more than three years ago and are now replaced by others) or only all the information, without indicating a serious one?
It is not possible. PUBG MOBILE does not support the use any peripheral devices. Please play the game normally using the normally using the normal touch functionality.
@cyan citrus How do I contact support?
As mentioned previously, please contact the in-game customer service for any questions or concerns regarding your account, or any questions that you have for the customer service.
You can contact the customer service through inside the game by using the Customer Service option located in your Account settings of the game or through the login menu using the Help option located at the right side of the screen.
they don't tell me anything
Thank you very much
We are unable to provide assistance if you do not ask a question or state a problem, @kind hemlock. Remember to read through #faq before asking questions in the support channels.
You're most welcome!
We unfortunately cannot help you with this any further through the community.
How to report cheater?
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @dawn thistle. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.
Please do not use languages other than English, @mild crown. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
If you would like to be part of PUBG MOBILE content creation, you may refer to roles section of the #735483472432594994 for more information.
inside the pubg in Russian inaccurate information about the required information.
@cyan citrus can you inbox me plz
How to use dragon ball exclusive crate coupon that looks like coin? I have 10 of them.
When I click on Use, it opens the crate A and B, but no way to open it with coupon
When you tap on the option to open Create A or Crate B in DragonBall Super Discovery event, you will have the option of choosing between UC or Dragon Ball Exclusive Crate Coupons if you have enough of them.
If you have any questions or concerns regarding PUBG MOBILE, feel free to use this channel.
@cyan citrus i am livestreamer from italy i m 1 and only pubg italian content creator I need help
Hi! So I deleted the game and redownloaded it, which got rid of the first issue. However now I have this issue.
What do you need help with?
We are unable to provide assistance if you do not ask a question or state a problem, @placid junco. Remember to read through #faq before asking questions in the support channels.
@cyan citrus Hello pubg team support
I have a problem with your recovery accounts system
When i request to recovery my account, and my request accepted, i can request to recovery my account again after 2 hours without waiting up to 3 months
You saying if your request accepted you have to wait 3 month to request again, but this thing not happened with my account, and this a big problem
Please fix
Thanks
Please contact the customer service for further assistance, @placid junco. Refer to subpoint 5.4 in #faq for further information.
I will send you a picture. See, I recovered the account 3 times this month. Is it possible?
when is fall split pmco/pmnc NA?
You may use the PUBG MOBILE Esports Discord server for any questions or concerns regarding PUBG MOBILE Esports, @silent pagoda:
Please do not send any attachments that include your personal information, @placid junco.
Well, I presented my problem to you, what should I do?
Please refer to previous response, @placid junco.
<@&481161015728406538> Hello, a friend of mine gave me his account and I entered and played a few times to enter the rank with cheating, there is necessary evidence with cheating, how will we get him to eat
@cyan citrus : I have
- More then 10K Subscribers on my YouTube Channel.
- 1.2M followers on my TikTok Account
- 16K Followers on my Instagram Account (Blue Tik Verified)
I have seen channels with Pubg partner title’s who aren’t uploading anything or uploading minimum. I am a daily live streamer on YouTube and TikTok and make PUBG CONTENT.
Hi i am suggesting the developer team to introduce country teams jersey to avaiable country who took participate on PMGC. It will be great to team, to nation and every player who wills to play with the country team jersery !!!!
feedback
Have you joined the next star program? If not you can register for it by searching for it
Please post esports related in the official esports server
this is related to esport sir/mam
I meant pubg mobile esports server of which the link is send above by the mods
This one
qq. Need help
Please refer to #735483472432594994 sub point 3.1 for a list of regional communities.
Test
Hello, I applied to become a creator of WoW map design and I was not accepted even though I am creative and professional in designing maps. I want my request to become a creator to be approved in order to design fun and exciting maps to share with PUBG players and with my friends so that PUBG becomes more fun and exciting.
ID : 51813789241
WHO GIVE ME INVITATION CODE - BECOME A CREATER NEW MAP (PUBG MOBILE)
PUBG MOBILE Brand Guidelines
- Last Updated: August 22, 2023
New CI will take effect from version 2.9.
Hello, is there an active authority?
Hello, I wanted to know if the walking dead event will return to the game or its items will return to the game? And if it is possible to buy one of its items, what should I do?
Ayoo guys, i keep getting verify codes from a PUBGM email , im clearly not the one trying to access it as i havent played for about 3 yrs, will my acc still be safe if i keep on ignoring those?
State your query please.
No news related to it
, you may keep an eye on #news for latest updates as well as use #996458713126797405 for suggestion by creation a post which abides post rules.
Your account will remain safe, dont worry just never shar eyour verification code with someone.
Hello PUBGM TEAM.
Yesterday I bought Prime Plus, The money has been deducted from me, but I still haven't received it.
Please help.
PUBG UID: 527848167
Please contact the customer service for further assistance, @grave lichen. Refer to subpoint 5.4 in #faq for further information.
when is the zombie update coming out?
Version 2.8 will be released next week. Please keep an eye out on #news for more information.
thank you for telling me
You're welcome, @night cloak!
@cyan citrus is the 'Are we teammates' achievement still completable?
Hello, I need your help. An unknown device has entered my account and is trying to hack my pubg account, please help to remove this hacker from my account. Thanks
Please contact the customer service for further assistance, @spare cloak. Refer to subpoint 5.4 in #faq for further information.
You may consider logging out from all the devices from the Account settings of the game, change your password for the login methods, and enable two-factor authentication for both your social media accounts and PUBG MOBILE account. For further assistance with compromised accounts, please reach out to the customer service through inside the game.



