#questions

1 messages · Page 88 of 1

twin yew
#

same error for 3 months

cyan citrus
#

Please change your game language to English and share another screenshot, @twin yew.

twin yew
#

ok

cyan citrus
#

Could you please share a screenshot of the response from the customer service?

twin yew
#

It says 3 months. It's been 3 months.

chilly spade
robust seal
#

Dear pubg mobile team
Me and my team participated in the talent championship and we didn't understand most things about the competition what time will it be?

cyan citrus
# twin yew

If you have already submitted a claim that was approved by the customer service, you may not be able send another request through the account recovery tool until 3-6 months. Feel free to contact the in-game customer service for further questions in this regard.

twin yew
#

My account was hacked and I have to wait 3 more months to recover it 😦

untold ermine
#

Yeah

twin yew
untold ermine
#

Ido but it don’t sent me any code

cyan citrus
cyan citrus
cyan citrus
#

Yes, @twin yew. This is the email for the customer service.

twin yew
#

on May 17

cyan citrus
#

You may have obtained these voice packs through the Fun Trivia event by answering different questions. You can obtain the complete voice packs through the Dragon Ball Super Discovery event.

storm flumeBOT
#

Please contact the customer service for further assistance, @twin yew. Refer to subpoint 5.4 in #faq for further information.

cyan citrus
#

What is the headset and the device you are using?

#

We provide community support only for the global version of PUBG MOBILE.

faint notch
#

I took that day and date ended

storm flumeBOT
#

Please refer to subpoint(s) 2.12 in #faq for further information, @faint notch.

frigid crow
#

Kyrgyzstan
But i sent the link to a friend in Pakistan same problem

cyan citrus
#

From where did you try to open the link, @frigid crow?

frigid crow
#

Country?
Kyrgyzstan

cyan citrus
#

I mean are you trying to open the link from inside the game or somewhere else, @frigid crow?

eager wing
#

Can anybody help

cyan citrus
#

Please do what is is mentioned in that notice or contact the in-game customer service for further assistance with this issue, @eager wing.

eager wing
#

I had

#

But it is not helping

storm flumeBOT
#

Please contact the customer service for further assistance, @eager wing. Refer to subpoint 5.4 in #faq for further information.

agile cloud
#

Hello

cyan citrus
#

Hello! How may we help you, @agile cloud?

agile cloud
#

Sorry to bother you but I'd like to ask you if the game is compatible on controllers

cyan citrus
#

It is not, @agile cloud. Please play the game normally using the normal touch functions.

agile cloud
#

Oh,ok.Thanks

cyan citrus
#

You're welcome!

karmic oak
#

I can’t see dolby atmos on my settings

#

How to enable it? @cyan citrus

#

My device is iPad Pro 2021 11” (M1)
Headphones: Sony XM5

cyan citrus
#

From where did you take this screenshot, @karmic oak?

karmic oak
cyan citrus
#

Were the settings available for you before, @karmic oak?

karmic oak
#

No, but I heard some people have it. Didn’t see their screenshots though.

cyan citrus
karmic oak
#

Aha okay.. too bad. Thnx @cyan citrus

cyan citrus
#

You're welcome, @karmic oak!

twilit oriole
#

Hello
I have a question:
Will there be any discount coupons for buying RP?

verbal jacinth
#

hello, I don't know how to recover my account

#

I lose my number phone for account

frigid crow
#

Is 3d model necessary for pdp contest or it can be a png?

cedar hearth
#

.

#

I'm facing a problem, which is that I can't find my identifier between these identifiers, even though I was informed about such a person, and it was indicated in the Discord, as you told me

night cloak
#

I register for the tournament and then my email got changed in my pubg id and then my account got

cyan citrus
celest shadow
tidal canopy
chilly spade
untold ermine
#

Bruh

#

Why

cerulean coral
#

Hey can anyone please help me, my id got hacked and he linked his email and now I’m not able to do anything still I have my Apple ID linked to it but he keeps login in to my game randomly I have already raised a complaint in ingame support. Any resolutions? Any ideas what to do, would really appreciate it. Thanks

chilly spade
#

Discord mods or anyone here is not affiliated with in game things, mostly. You can try again applying at a later time @untold ermine

night cloak
#

hello, i need help because my account was hacked and i can't log in
he deleted my e-mail and adedd his nummber to my e-mail and when i try to go with tiwitter is doesn't work either my i account id is 523927612

#

I want you to take away my email, facebook and number

twilit oriole
#

Hello, will discount coupons appear in this RP season (A2)?

mortal apex
storm flumeBOT
#

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

mortal apex
mortal apex
night cloak
burnt terrace
twilit oriole
#

Only that you can see on a picture

shadow sinew
#

@lime juniper Please open private messages for me🙃

sleek raft
#

Yes, here are the names of the winners

mortal apex
twilit oriole
peak cypress
#

is it possible if I can get my account back after someone hacked it and switched to BGMI

#

Anyone able to answer ?

steel turret
#

hello pubg my account in pubg has been declared unfair please check uid:5668589463

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @steel turret.

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @peak cypress.

karmic oak
#

Any mods online?

#

I pre-ordered the elite pass plus RP, if I remember correctly we were supposed to get the glider for free when you pre-order. I pre-ordered it and don’t have it in my inventory.

#

Like last season I pre-ordered and got the dinosaur skin for free.

night cloak
#

hey, I have a question regarding the purchase rewards system, if I were to get the backpack, will I have to purchase 600 uc in total making up for the previous stages or will I have to individually purchase each stage of uc adding up to 960 uc?

eager scaffold
#

No, I am looking for a payout manager for various pubg mobile challenges such as wow challenges or tik tok event

bold sky
#

I don't understand the daily Task in Battle Royale with regeneration 100 Armor.. I taught I had it done many times, but it didn't count. Do I need to have a Lvl4 Armor and then let damage it to all down to fully recover the 100%?

rapid bramble
storm flumeBOT
#

Please contact the customer service for further assistance, @karmic oak. Refer to subpoint 5.4 in #faq for further information.

karmic oak
#

Already did the pre order purchase of elite pass plus RP, said it was gonna give free glider skin. Now it shows for 900 uc laugh

keen cape
#

Is there going to be a title higher than inspection major in the future? i mean an investigator title, such as an ultimate one.

odd sparrow
#

Can my account get hacked if I share my pubg mobile id and pubg mobile username on a social media post?

velvet swallow
odd sparrow
#

What security measures?

velvet swallow
#

Link your phone number, email, 2 social media’s, have strong passwords, enable 2 factor authentication on everything if you can

#

Don’t share your email and password to anyone

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Etc etc

odd sparrow
#

Oh nvm u said everything

#

Mb didn't read everything you said

#

Is having just a Google play games account linked to pubgm fine though? Just asking

keen cape
#

enable 2 factor authentication on your social media account which you linked your pubgm acc with is enough for security, yet try not to share your acc username of your pubgm account anyway, just for better comfort. @odd sparrow

odd sparrow
#

I see

#

I guess I'll enable 2fa for my Google account then

keen cape
#

anyway linking more than one method to your pubgm account won't be useful when your account get hacked cause the person is in your accoun't already.

odd sparrow
#

I understand

#

Thank you for replying @velvet swallow @keen cape

odd sparrow
cerulean coral
untold ermine
#

Guys does someone have iPad sensitivity for pro

#

Cuz my sensitivity bad on 2.7 update

quick wadi
untold ermine
quick wadi
#

There are tutorials on YouTube you can check that out

untold ermine
#

Ok thx

iron needle
#

Who can help me with recovery a pubg account??

mortal apex
fervent grove
#

What does this mean

#

I didn't do any thing

storm flumeBOT
#

Please contact the customer service for further assistance, @iron needle. Refer to subpoint 5.4 in #faq for further information.

hybrid chasm
#

What channel do I use to find people for RP team?

storm flumeBOT
#

You may use #1092960389219766342 to look for other PUBG MOBILE players to perform in-game activities with, @hybrid chasm.

lean venture
#

when do u get your prizes in the weekly matches?

green agate
lean venture
#

just asking

#

ty

green agate
ornate iron
#

How to complete dragon ball trial?

ornate iron
#

Am looking for someone to rank with anyone down?

cyan citrus
cyan citrus
worthy shoal
#

If a team member leaves during a game, you report it. Then, other than the decrease in favorability, are there any other changes?

green agate
#

There are other setbacks if your merit gets too low as well.

cyan citrus
#

You're welcome, @ornate iron!

storm flumeBOT
#

Please do not use languages other than English, @long fjord. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

somber monolith
#

My account hacked how i can recover it?

storm flumeBOT
#

Please contact the customer service for further assistance, @somber monolith. Refer to subpoint 5.4 in #faq for further information.

dull vigil
#

Hello, when I want to log into my account via mail and a code (not a password), it says to me: "Limit exceeded. Please try again later." what should I do?

cyan citrus
#

This might happen when you request for the verification code multiple times, @dull vigil. Please try again at another time or try again after 24 hours.

scenic bridge
#

Hi @everyone how long does it take?

tame zealot
#

Need help

#

Hello

mortal apex
mortal apex
tame zealot
#

Someone stole my accoun and I request order to restore it

#

But I need help to restore it soon by worker who cheking now of details

mortal apex
languid gust
#

How do you get the revive teammate option in the new Erangle Event?

#

I've only gotten it once out of like 20 matches

mortal apex
languid gust
#

I've played 20 classic matches and in the new Erangle dragon ball z event once you collect these 7 golden orbs you can go a spawn/call in a dragon which gives you an option of 3 like wishes I guess you can call them or abilities

#

I'm trying to figure out how to get the revive teammate wish because basically everytime I've gotten these options

  1. Strengthen the kamahama blue beam thing
  2. Revive teammates and take meds quicker
  3. Max ki
lapis junco
#

newbie question, what's the use of silver coins?

chilly spade
chilly spade
languid gust
coral hemlock
#

How can I get more spin

#

@cyan citrus

green agate
vivid carbon
#

Is this a bug

#

Im using the Enigmatic Nomad parachute and my friends has parachutes but I cant see mine

chilly spade
coral hemlock
#

Yes

empty oracle
#

How can I check the total amount of UC I spend

eager minnow
hasty bluff
coral hemlock
green agate
storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @hasty bluff. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

coral hemlock
#

Ya lo

green agate
# coral hemlock Ya lo

It appears from the event rules that you will need to wait 24 hours to receive another draw.

coral hemlock
#

That's mean 1day=1spin

green agate
coral hemlock
#

Is there not a way to get more spin

green agate
#

You may reread the help section with part 5, this is where it says that all participating users receive 1 spin a day.

coral hemlock
#

Ok I am sorry becz I don't know how to read this language

green agate
#

One moment

coral hemlock
#

And return of bonous challenge region

green agate
#

There is not a chance, it is listed to be exclusive only to Brazil.

coral hemlock
#

Ok

#

And bonous challenge

green agate
coral hemlock
#

Ok thanks for your coperat

green agate
#

Would you be able to explain what you mean by bonus challenge region?

green agate
empty oracle
coral hemlock
#

Uc rebate wala event kab aya ga @green agate

coral hemlock
green agate
coral hemlock
#

Ok

#

Uc rebate wala event kab aya ga

storm flumeBOT
#

Please do not use languages other than English, . You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

dull willow
#

Hi. My old account, that i have from season 2 was banned like 1 year ago, stolen and linked with another twitter or something, i don't know. I have my email linked, i got reciepts of thoundsand of UC that i have buyed to prove that its mine. It is possibile after so much time to get unbanned if i make a request or something?

lucid crystal
#

Hi may i know whether the button where u place a statue after winning a match is possible to be moved? Its always blocked by my peek. in the control settings i also dont see that button as well

dull willow
#

@green agate

green agate
dull willow
#

Ayoooo!!!

#

Thats good news

#

And should i contact support from the banned account or the new one i have now?

#

I don t really know how this works

green agate
#

Assuming that the banned account isn't available, you would need to see if they will accept the appeal from a new account.

dull willow
#

Yes because i can t do anything to create a ticket from the banned one, just "file claim" thing

#

So i think from the new one

#

it should work

night cloak
#

I am trying to redeem a code and I get the error message "Redemption code is redeemed by someone else". I didn't use it and no one has access to it, what happened? Is it possible to check who used it and when?

vivid carbon
#

Is this a bug??

#

No parachute

dull willow
#

@green agate Sorry for ping again, it should also work if i sent them an email, or i better try with in game customer support?

green agate
green agate
green agate
peak cypress
#

i had an account about 2 years ago which someone hacked into and switched it from global version to BGMI
is it possible to recover that account ?

green agate
#

Unfortunately no, it is not possible to switch from BGMI back to PUBG MOBILE.

mellow burrow
#

Cant you revive teamates again using shenron smh?

chilly spade
mellow burrow
chilly spade
empty oracle
peak cypress
green agate
#

It is physically impossible to transfer an account from BGMI back to PUBG MOBILE. From what I can tell you.

peak cypress
#

so that hacker gets a free account thats nice

green agate
peak cypress
#

anyways thanks for the info

mellow burrow
peak cypress
chilly spade
empty oracle
#

Just report him to the game and see the results in few days

chilly spade
#

It was levitating powerball which you get through special crates or on special buildings.

Still, you will be updated through ingame mail on this.

empty oracle
#

Yep just wait for result that will eventually u will receive by mail

chilly spade
#

You will be updated through your in-game mail dw.

Death replay can also be different from real time combat so that might also be issue but anyways, wait for response.

empty oracle
#

Could be a bug but idk

#

You know,

#

New updates= more bugs

chilly spade
#

You may use #pubg-mobile for conversations related to PUBGM. You can send image in #media but make sure its PUBGM media only channel.

This channel is for support related to the game only so please dont chat here.

eager minnow
#

whats suspicious? he has 6 matches played with 20 eliminations and kd 3.3. i dont understand?

mellow burrow
#

Check video he sent… idk if lag

#

^^ @eager minnow

dull willow
#

@green agate Can you check PM? Thanks.

cerulean coral
#

@mortal apex can you please tell me what to do regarding my hacked id because I have already filled a complain but still no response from them. Would really appreciate if you can help me….

chilly spade
dull willow
#

I sent PUbg a customer support ticket and the system said i will get an response in 72h on email. But on which email? Thats the question.

green agate
dull willow
#

But there s none on the one i sent them the email.

#

Because its new

green agate
#

If it has already been 72h you will need to contact them again.

dull willow
#

In the ticket i told them the email for the account that was banned.

dull willow
cerulean coral
green agate
cerulean coral
#

Please

green agate
#

Only the in-game customer service can solve this.

#

Their email is not for account issues.

cerulean coral
#

So their is no hope that my account will get recovered.

green agate
#

You will need to contact them regarding your issue.

cerulean coral
#

I have tried 4 times still on same page.

quick wadi
#

His ms was high I believe

vivid carbon
#

Groza has a bad spray withouth using scopes its a groza skill issue

#

The last part before you were killed was just pure lag

#

Thats worst time my stats before hitting 15 matches, 4 wins 3.2k/d and 11 top 10

vivid carbon
#

the parachute I'm using isnt showing (Enigmatic Nomad Parachute)

#

but my friends has theirs shown

static sleet
raw harness
chilly spade
chilly spade
vivid carbon
#

Its my second time redownloading the game

#

files took like 9 hours to download

chilly spade
static sleet
vivid carbon
chilly spade
vivid carbon
static sleet
frigid crow
#

Can i get a empty design template for PDP

#

I cant get it
It says not authorised

vivid carbon
#

by what repair do yall meant ?

#

i just realised theres a ton of options

chilly spade
vivid carbon
chilly spade
vivid carbon
#

I might not do that...

#

im sick of the time my phone spent on idle just tryna download them files

frigid crow
#

QUESTION
Do i need to make a design of pdp firearm according to the design template or i can just make a single image with designed weapon

#

Like this

vivid carbon
#

Is this like the perk to get a chance to win up to 3000 uc when you havent played for a week and get a free rename card thingy or is it just purely 120 uc ?

frigid crow
#

Or like this

vivid carbon
#

im guessing it chances as it says "up to"

cyan citrus
vivid carbon
cyan citrus
vivid carbon
#

so it woulnt delete the skins files and otehr essential stuff for gameplay like maps?

cyan citrus
vivid carbon
chilly spade
frigid crow
#

?

chilly spade
#

Wait

#

According to web, the templates should br in the detailed guide which you can see below in the ss.

Let me know if you are able to find, read rule 1 for info. @frigid crow

open sphinx
#

I am trying to enable secondary verification via my mobile number but I am receiving verification code on WhatsApp from a Number named Cltd. Usually we get verification codes direct on sim card and not on WhatsApp.

chilly spade
mellow burrow
#

If i reach 4.2k pts in tpp squad will i get conqueror?

#

Its confusing

#

ill reach conq without reaching ace dom itsef lmao?

#

because i saw a middle east player already reached conq 2

#

with 4,3k pts

cyan citrus
#

As this is only a second day of the season, the total rank points required to obtain Conqueror would be less, @mellow burrow. The rank points required to obtain Conqueror rank might increase as the time passes. You can check the minimum points required to obtain the Conqueror rank from time to time by tapping on your current tier icon in the Season menu of the game.

mellow burrow
cyan citrus
#

We cannot tell you for sure, @mellow burrow. The Conqueror rank cannot be obtained on certain rank points. The rank points required to obtain Conqueror might change over time as more players will try to get higher rank points. However, as mentioned previously, you can check the minimum points required to obtain the Conqueror rank from time to time by tapping on your current tier icon in the Season menu of the game.

scenic bridge
#

Why? I been waiting 10-15 hours?

frigid crow
# frigid crow

Im facing this problem
If you can download the empty template and give to me here maybe i would be grateful

cyan citrus
cyan citrus
mellow burrow
quick wadi
#

Like come out of ranking?

#

You just need to get conq after the reset

#

After you get that you can play 5 matches to get the frame and you will still get the rewards

#

No need to maintain conq

scenic bridge
#

@cyan citrus may you answerer please?

mellow burrow
#

Oh okk

quick wadi
#

As well as conq rewards

mellow burrow
#

oh ok

quick wadi
#

If you don’t get conq before that then no rewards for that things

cyan citrus
# mellow burrow Last question, if i somehow reached conqueror and then after few days. The avera...

No, you will not lose your rewards after you have collected the rewards one time. As a side note, you will need to complete 5 matches in the Conqueror rank to receive the Conqueror Avatar Frame. Other rewards are season rewards that you will receive in start of the next season based on the highest rank you reached in your previous season. Even if you lose the Conqueror rank, you will still receive the season rewards.

quick wadi
#

You just need to touch it for one day

cyan citrus
night cloak
#

Is there a way to give outfits and stuff like that to another person?

#

Dang

cyan citrus
#

You can gift certain items like outfits, headgears, helmets and others by navigating to the game shop and select Outfits option, @night cloak. After that, you can select an item and check if it has an option to gift it to someone. You will also need to meet the following requirements to gift these items to your friends:

  • Be friends for more than 72 hours

  • Synergy must be above 20

  • Character level must be greater than 10.

quick wadi
night cloak
quick wadi
#

Why delete my message

vivid carbon
#

Where did buga go

cyan citrus
#

It was not explicitly stated, @quick wadi.

vivid carbon
#

Om tryna update my report file

quick wadi
#

K

#

Sry

vivid carbon
#

Where did bugs goo???

quick wadi
vivid carbon
#

Why does my threads on bugs keeps disappearing bruh

cyan citrus
# night cloak ye

It is not possible to send items from your inventory to another account, but you can gift certain items by navigating to the shop.

cyan citrus
vivid carbon
#

Is this camping spot illegal?

#

Hehehehehehe

#

(I still havent tried the routine repair)

#

This was before the last 2 games ive had and the last game before parachutes broke twice

chilly spade
chilly spade
vernal path
#

I can't seem to receive code and says the password is incorrect

#

Any help?

chilly spade
dull willow
#

@chilly spade hey could you check pm

chilly spade
dull willow
#

Oh so

#

I sent a ticket in game

#

to customer service

#

you know

#

Regarding an account, and the ticket is sent from a new one, no linked email adress on it. When i press "send" the ticket, they said i will get a response within 72h on my email. But which email, if i dont have any connected with the account ?

dull willow
#

In the ticket right

#

I told them the account ID and the email for that acc

chilly spade
dull willow
#

Oh, cool

#

thanks a lot!!

vernal path
dull willow
#

No account linked to that specific email adress.

#

Maybe

night cloak
#

i am trying to get into metro royal but my phone number wont verify

vernal path
chilly spade
dull willow
#

Thats another thing

#

Yes exactly as Bear said

#

You have to register/link the email in game,

mellow burrow
#

I would like to more know about this.
the minimum req for reaching conq is 4.2k at the moment as i know it will increase day by day due to other rank pushers.

i would like to know why is the 100th player is conqueror since he reached 4.2k+
but some players who are above the requirements are still stuck at ace… basically 4.2k pts = ace 1.
so if they reach ace 1 they should technically be conqueror as the minimum requirements stated.

so kindly elaborate this, i wouldnt wanna grind so much just for ace or something yk.

cyan citrus
#

These players should have reached the Ace rank after the Conqueror tier was updated today. The Conqueror tier is updated every day at 00:20 UTC, @mellow burrow.

mellow burrow
#

i know it will increase but yea

cyan citrus
#

It will be Ace until the Conqueror tier is updated and if you are among top 500 players in your server, you will be promoted to Conqueror when it is updated, @mellow burrow.

mellow burrow
#

Oh ok tysm quendi… its all cleared now!
I have no hopes in conq but ig i will give it a try.

vivid carbon
chilly spade
vivid carbon
#

Is it okay to post like 3 bugs in a span of 2 weeks?

#

I might be over doing it. Im just posting pubg issues.

cyan citrus
chilly spade
vivid carbon
#

Aight

lyric maple
#

Can someone tell me what dragon ball answers is?

cyan citrus
#

You need to answer the questions yourself based on your knowledge, @lyric maple. This is what makes the trivia fun.

lyric maple
#

Idk anything about dragon ball @cyan citrus

cyan citrus
#

We recommend that you try the new game modes yourself and find more about it, @lyric maple.

lyric maple
#

Why you cant just tel me

cyan citrus
#

Please refer to my previous response, @lyric maple. The trivia questions should be answered on your own based on your knowledge.

lyric maple
#

Ok google cya

quick wadi
mellow burrow
#

K

eager minnow
#

do i need to push 5 hours everyday to get conqueror?

chilly spade
tardy gale
#

Hi

#

#verify

eager minnow
chilly spade
chilly spade
eager minnow
#

if im at ace yesterday and i get to conqueror will im be able to get the battle hardened achievement ?

#

i need to reach ace master tier. ace dominator tier. for the achievement.

#

if im ace for today. and then i already got to conqueror. will i get the achievement ?

chilly spade
languid gust
peak cypress
#

yea not always it shows revive teammates one

chilly spade
peak cypress
#

umm I don’t think u get it

#

it doesn’t always show the revive teammates button

#

Sometimes there are different ones

#

U just have to be lucky

#

Can anyone explain why I can’t post in the clubs like it always show too frequent actions or something

languid gust
#

It's not always the same options

#

Through 20 games and most of them even getting the 7 orbs twice meaning I can get a wish twice I've only ever gotten the recall teammate and strengthen throwables twice

chilly spade
languid gust
#

yes they were

#

they could be recalled as well

#

at the normal recall location

spice copper
#

Hi, please tell me what should I do if I can't log in to my account using any of the login methods?

chilly spade
spice copper
celest shadow
#

Please refer to subpoint 3.23 in #faq for further information, @eager minnow.

eager minnow
#

oh okay

cyan citrus
# languid gust they could be recalled as well

Could you try to summon Shenron after your teammates are eliminated and have zero recalls left and check if you have the Revive Teammates wish? Please also make sure to record a video of this instance.

languid gust
#

sure in a bit I'll reply to this message with it

twin briar
#

I can have a moderotor

night cloak
#

can you tell me why copyright server is closed?

fallow estuary
#

Can someone help with this I don’t know what happen. I was in a 7 minute 2v1 and I think they thought I was cheating or something or like pubg thought I was teaming

raven oriole
#

how do i fix this?

#

cant make purchases for a couple days now

valid jewel
#

How can i report a pubg account selling Instagram

#

And get uc

#

Please advise

storm flumeBOT
#

Please contact the customer service for further assistance, @raven oriole. Refer to subpoint 5.4 in #faq for further information.

#

Please refer to subpoint(s) 2.12 in #faq for further information, @fallow estuary.

cyan citrus
raven oriole
#

anyone here who encountered this issue and solved it?

valid jewel
#

Brother

cyan citrus
# raven oriole automated response no help provided

You will need to use the Contact Us option and record your issue through the available options. After that, you will need to wait patiently until you will receive a response from a customer service representative.

raven oriole
raven oriole
valid jewel
#

😢

#

But let me do that

cyan citrus
raven oriole
#

in a scrim rn will do once done

valid jewel
#

Won't let me

#

Here is that accounts

#

Have a look

#

Selling oubg account publicly

raven oriole
#

not looking for accounts

cyan citrus
shadow sinew
#

@cyan citrus i really need help(

cyan citrus
#

Please state your issue here, @shadow sinew.

dull willow
#

Hey @cyan citrus

#

Got a question

chilly spade
dull willow
#

What are the chances to get unbanned after my account was stolen and banned by someone else? I got all account info, details, emails, payments reciepts.

#

Aleardy sent ticket, email, but just curious.

chilly spade
dull willow
#

I know, thanks!

#

Let s hope for the best

upbeat cove
#

Hey, when ever i try purchase some uc on my account, it says that "this transaction has a security risk and has been cancel, please contact customer service for any inquiries" i cant buy no subscription or anything, plus im actually from turkiey but I'm getting this , think its unauthorized seller or account being stolen but its actually my account after i updated game

woven inlet
#

I have problem anyone help me

chilly spade
upbeat cove
chilly spade
upbeat cove
#

I tried use my turkcell number balance

#

But it doesn't let me buy too

#

On midas

woven inlet
chilly spade
woven inlet
#

Not getting any player feedback after report player

upbeat cove
chilly spade
upbeat cove
chilly spade
chilly ravine
#

This transaction has a security risk and has been canceled. Please contact Customer Service for any inquiries. Please help me how can I fix it

chilly spade
#

Might be a security risk from bank, contact customer support or you can use Midas buy.@chilly ravine

chilly ravine
#

You fix it @upbeat cove?

upbeat cove
#

no ill contact google support

#

pubg*

chilly ravine
#

Okay

woven inlet
woven inlet
#

@chilly spade are you here

worthy phoenix
#

WHEN ENTER CLUB IN PUBG ALWAYS STUCK LIKE THIS IN BLACK SCREEN IM A EMULATOR PLAYER GAMELOOP

native anvil
green agate
# empty oracle Okie thanks

This is the answer we have for you, "No option in-game to view the total amount spent, but they can view currency turnover within the last 7 days through the customer service."

honest verge
#

I subscribed to the RP 9 months early, it wants payment this month, if I don't pay pubg, if the subscription is canceled, if I get 3 more months subscription, will the subscription continue?

empty oracle
random lynx
#

Hello,
I need help
I have problem from last two season, that I can't enter the match
Only I can livik and sometimes Erangel and the rest of the maps I can't like unranked map

cold ferry
#

Is it illegal for creators to share WoW codes with other people to make them creators too?

grizzled slate
#

how do i use someone elses’ controls in settings in pubg mobile

#

ik i have to enter a code but where do i enter it

round raptor
#

How do I send UC to another account?

cold ferry
round raptor
#

How do I send UC to another account?

cold ferry
sick shale
sick shale
#

Note: the code must be from the same camera control settings.

quiet bone
#

@lime juniper @green agate @celest shadow @sick shale Hello PUBG Mobile team,
Why you are not giving 60 UC RP Voucher??
I bought royal pass at last time but you are not gave me 60UC rp voucher.
So I can't buy new royal pass.I have only 300UC

quiet bone
green agate
green agate
grizzled slate
#

I want to have some good controls that use 4 finger for iPad and have shoot in top left and zoom in top right, any YouTube channels that have some codes for me

hardy imp
#

@green agate

green agate
#

Keep in mind that using other people's layouts can lead to dependency and make it hard to become familiar with one particular scheme.

hardy imp
#

@green agate is there a self promo

green agate
#

For what exactly?

hardy imp
#

for my discord im trying to get alot of members

green agate
#

That is not possible here.

hardy imp
#

oh ok

tulip prawn
#

Hey I need help

tulip prawn
night cloak
#

can the achievement " wish come true " be completed out of order of level?

tulip prawn
#

@night cloak

woven inlet
#

Hii any one here to help me

orchid jolt
#

Even tho I'm in Canada and Canadian reigon in game it says unranked? In my case I got more wins in duo and still doesn't show me in leaderboard. ☝️

vivid carbon
#

Why did it become ready to acknowledged

lime juniper
#

It means we noted it down and will rank it based on priority to see what to deal with first.

vivid carbon
#

Oh alright

#

Does being offline for a week give you a voucher?

#

For the rp

jaunty gate
#

hey im new to this game

#

is there a progression system

#

ladder?

#

like in league, csgo

#

so every item besides guns dont have effects right

#

so that means no meta?

merry igloo
#

Hello, when will the corvette collab come?

vivid carbon
#

Corvette c8 is hot

vivid carbon
real jolt
#

Will "amazing rebates" be back? And if so when?

merry igloo
faint ridge
#

Hey pubgm my friend got b.. for 1 days yesterday and today again he get ba..

night cloak
#

This person is hacking

faint ridge
night cloak
storm flumeBOT
scenic bridge
green agate
storm flumeBOT
#

Please contact the customer service for further assistance, @faint ridge. Refer to subpoint 5.4 in #faq for further information.

green agate
green agate
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @woven inlet. Remember to read through #faq before asking questions in the support channels.

woven inlet
#

Not getting updated on hakkers that I reporte in feedback system security

placid junco
#

Hello I have an account problem

#

Is there a moderator here?

light trout
storm flumeBOT
#

Please contact the customer service for further assistance, @scenic bridge. Refer to subpoint 5.4 in #faq for further information.

placid junco
light trout
#

You will have to elaborate more.

placid junco
#

Every five days I can recover the account

chilly spade
placid junco
#

I will send you a video to see the problem

eager minnow
#

where do i report cheaters

#

what website

placid junco
#

before and after
2023/7/16
2023/7/20
swift9182

#

same account

#

You can also look at the picture

#

Is there anyone to help me

storm flumeBOT
mortal apex
vivid carbon
#

Can I use alts on PUBGM?

#

@mortal apex

mortal apex
vivid carbon
#

Okie

cloud solstice
#

Hey @mortal apex There gonna be an amazing rebate event? Any idea?

chilly spade
cloud solstice
#

Oh this season! Okay . Would’ve been nice if we know when though. I need to max my rp but still waiting for this ugh. Last season after maxing it came out next day

rare field
#

What happens to unused RP points?

chilly spade
chilly spade
mortal apex
night cloak
chilly spade
vivid carbon
#

I contacted in-game support for my missing purchase. Was that the right thing to do?

jade cypress
#

When this car will be available for purchase?

vivid carbon
#

Its prob another car event

#

Speed drift

jade cypress
orchid jolt
vivid carbon
#

Theres all sorts of description for many problems

#

Just read

dreamy stump
#

Where do i get cards to play bonus challenge?

sick shale
night cloak
#

Does the infection mode come out every year around Halloween?

mortal apex
lone plover
#

Where to post your own video or shorts on this channel for promotion?

dull willow
#

hey

#

what completed means, i didnt get any answer

autumn crystal
#

Can someone help please? Im tryna do claw and crouch wen i shoot in tdm but everytime i crouch i slide so is there an option to stop sliding

cyan citrus
cyan citrus
cyan citrus
cyan citrus
cyan citrus
#

You're welcome, @dull willow!

#

You did not receive any in-game mail notification regarding your request that you submitted to the customer service, right, @dull willow?

dull willow
#

Right

cyan citrus
#

Got it! When did you submit the request, @dull willow?

dull willow
#

Well

#

Yesterday, 14:00

#

Like 1 day and 2 hours ago

#

Its no hurry, but just curious

cyan citrus
# dull willow Yesterday, 14:00

All right. In that case, you should receive a response from the customer service as soon a they have an update for you. In most cases, within 72 hours after submitting a request.

dull willow
#

Also someones tries to scam me in private messages right now @cyan citrus

#

🥹

#

Kinda unfortunate

cyan citrus
#

Could you please share a screenshot of their message and check if they are a member of this Discord server, @dull willow?

dull willow
#

They are not

cyan citrus
#

In that case, please block the user and make sure to report them directly to Discord at https://dis.gd/report, @dull willow. Please also make sure that you do not share any of your account information with them.

dull willow
#

Yup, i will not, not that dumb 😄 Blocked anyways

round juniper
#

Hi

cyan citrus
cyan citrus
dull willow
#

I remember when i got the halloween dacia

#

Not remember the season tho

#

6 or 7

#

Everyday i spent 10 uc to spin then one day i got the token for it 😄

cyan citrus
dull willow
#

@cyan citrus , lemme tell you something. The first time the M249 came into the game, upgradable skin m249, i had 11.000 uc ready to spend on it because i wanted it so much. Guess what, 11.000uc, no weapon from crate, just 2 materials 🙂

#

Imagine this bad luck

#

Then next morning got like 1800 uc again, still no weapon

vivid carbon
#

in-game support ^^^

dull willow
#

i dont think that can happen Nobi.

cyan citrus
vivid carbon
dull willow
#

To not recieve the UC

#

After u processed the payment

vivid carbon
#

So theyll refund it?

#

i mean give it to my account

cyan citrus
dull willow
#

Try to submit a ticket to PUBG Mobile Support.

vivid carbon
#

I'm just 10 uc down fro the 360 uc Royal Pass cuz stupid pubg aint giving 60 uc coupon

vivid carbon
#

Can i purchase tommorow's daily 25 uc pack for 0.5 usd?

#

while I'm having issues with purchases

cyan citrus
#

Please continue with the customer service and redirect any purchase-related questions to the customer service, @vivid carbon.

vivid carbon
#

or is there a thing that replies in an instant

rapid bramble
vivid carbon
#

I'm just so confused as when I purchase UC its always instant

vivid carbon
#

we call that a "Bug drop"

cyan citrus
rapid bramble
#

That's the reason I can't land on hot drops. Its very frustrating

vivid carbon
rapid bramble
#

Ok

vivid carbon
#

PUBG never fixed it since

#

I reinstalled the game and it kinda fixed itself

#

Ive only experience that on the dino event

rapid bramble
rapid bramble
vivid carbon
#

Numeric User Identification
Server
Device
Operating system version
Network Type (Wi-Fi or Cellular)
Country.

@rapid bramble follow this format on your bug report so they wont have to ask you again

rapid bramble
#

Ok thanks

vivid carbon
cyan citrus
gloomy crow
#

HELLOW ..... MY friends ... some one stole my account . and it still bizzare how .. .... plz tell me what to start to do to get it back .... its a Hight-end account ... plz HELP <@&639889499718942720> <@&481161015728406538> <@&1117842245001957499>

storm flumeBOT
#

Please contact the customer service for further assistance, @gloomy crow. Refer to subpoint 5.4 in #faq for further information.

mellow burrow
# gloomy crow ok starting ... thenx

First of all, stop pinging these respected users. that has these role they are doing their best to see on each and every report. So i suggest ask them questions without pinging them and they will come to you asap.

vivid carbon
#

Whos this

mellow burrow
#

anyways a question for anyone on…

according to 19 July 2023 conqueror minimum requirements was 4200
but today which is 20 July 2023 conqueror minimum req has increased by around 260 PTS
I would like to know is it gonna keep increasing like this.

because then it will be impossible for people like me and many other players.
i would like to know if theres any possibe way to keep track on how much it will increase in the future days. So it would much easier and lmk when it will slow down…. To like 50 pts increase per day.

gloomy crow
mellow burrow
# vivid carbon Whos this

Kindly block that user. its a fake, trying to scam you.
and leading you in wrong direction and report it to discord and seek help from mod for further assistance.

vivid carbon
#

@static sleet come here boi

#

He cancelled his friend request

#

Idk where it went

gloomy crow
tulip prawn
cyan citrus
vivid carbon
#

I accidentally swore, I accidentally added that krafton dude

#

Will my account be hacked now?

#

This is his Discord ID 649218594101526541

mellow burrow
vivid carbon
mellow burrow
#

just block him and report as quendi said.

vivid carbon
#

Im not that stupid lol

cyan citrus
vivid carbon
#

I did block him but idk where the reporting thing is

finite mesa
#

Where can i ask for recovery my account? 😭

storm flumeBOT
#

Please contact the customer service for further assistance, @finite mesa. Refer to subpoint 5.4 in #faq for further information.

vivid carbon
#

Im interested and curious how people lose their accounts

tulip prawn
#

@finite mesa

cyan citrus
rapid bramble
vivid carbon
#

Is that enough? And just not be stupid to fill out password scams

#

I learned to not share your password from roblox as I lost my account when i was young 😔

finite mesa
cyan citrus
vivid carbon
#

Alright

tulip prawn
vivid carbon
vivid carbon
#

Is it like a one time thing?

#

This is my trusted device and this is where my two step verification would be sent, If i lost this device Ill also lose my two step verification

tulip prawn
vivid carbon
#

But did you find a way to switch trusted devices?

tulip prawn
#

No I didn’t

cyan citrus
cyan citrus
finite mesa
#

yep yep ty

tulip prawn
#

I got my email number Twitter but still I can’t login now for 7 days

vivid carbon
#

Hey mod, Can the Google Authenticator app be connected to PUBG?

tulip prawn
vivid carbon
#

If i lose my phone the robber has all the information with the authenticator app right in his doorstep

#

😊

cyan citrus
tulip prawn
cyan citrus
tulip prawn
tulip prawn
vivid carbon
#

Whats safe mode???

tulip prawn
#

It’s new glaich I think so

cyan citrus
vivid carbon
#

Glitch?

real jolt
#

Does the new upgradable ump 45 from RP has elimination effect?

finite mesa
#

Is this official?

tulip prawn
tulip prawn
cyan citrus
tulip prawn
finite mesa
#

oh

static sleet
tulip prawn
cyan citrus
tulip prawn
cyan citrus
#

Please do what mentioned in that notice, @tulip prawn.

tulip prawn
#

I did. but they sent me mail and said you just wait for 7 days or remove from trusted device

cyan citrus
#

Then please wait patiently until 7 days, @tulip prawn. If you have further questions in this regard, please reach out to the customer service through inside the game.

tulip prawn
cyan citrus
#

We unfortunately will not be able to help you with this any further, @tulip prawn. Please try to contact the in-game customer service again or wait patiently for 7 days.

mellow burrow
tulip prawn
#

Would you tell me better way to contact to them

cyan citrus
tulip prawn
#

Or else any official here I can talk to him

storm flumeBOT
#

Please refer to subpoint(s) 5.4 in #faq for further information, @tulip prawn.

mellow burrow
#

instead of 720

cyan citrus
#

You may have used the UC voucher before, @mellow burrow.

mellow burrow
#

oh

tulip prawn
cyan citrus
#

No, I cannot do that, @tulip prawn. As mentioned previously, the only way to seek assistance regarding your issue is through the in-game customer service. If they are not able to help you, your only option is to wait patiently for 7 days. Please avoid repeatedly asking about the same matter after you have received an answer.

rapid bramble
cyan citrus
#

As mentioned previously, we are currently waiting for more information regarding this, @rapid bramble.

mortal apex
# faint notch

Please report players' behavior through the in-game report feature.

coral hemlock
#

Aoa

#

Bro uc rebate wala event kab aya ga pak region ma @static sleet

static sleet
#

English please, @coral hemlock.

coral hemlock
#

How much time is needed for uc rebate event to be available in pk @static sleet

silver yarrow
coral hemlock
#

When uc rebate event will be available

coral hemlock
raven oriole
#

still cant make any payments zZzZzZz

silver yarrow
mortal apex
#

Please refrain from spamming emojs, @silver yarrow.

placid junco
#

Hi

#

Is there anyone here to solve my problem

sweet heath
#

Hey

#

Can anyone please tell me here, how can anyone be a mod here? Or how to apply for the moderation team!?

cyan citrus
#

Please refer to the roles section of the #735483472432594994 for further information in this regard, @sweet heath.

sweet heath
cyan citrus
placid junco
#

quendii hi

#

Can you solve my problem?

#

@cyan citrus I want to talk to you about something

cyan citrus
cyan citrus
placid junco
#

@cyan citrus my problem is i recovered my account, and i can submit request to restore my account ever 5 days without i wait 3-6 months, i want to fix it so i can't not able to submit request every 5 days

cyan citrus
#

Why is that an issue, @placid junco? You do not need to submit a request if your account is not compromised or stolen.

placid junco
#

My account is stolen

#

And he keep restore account every 5 days

#

I want to fix it, so he can't do that

#

It should be 3_6 month submit request

cyan citrus
#

An unauthorized user cannot recover an account that does not belong to him in the first place, @placid junco. An unauthorized user will not have access to correct information that is required while submitting the request for account recovery.

However, if you still need to further assistance with this, please reach out to the customer through inside the game.

placid junco
#

So in date 06.07.2023 i recovered my account in this date, and also in date 10.07.2023 i recovered my account again, and also in date 13.07.2023 once again i restore back my account, in 7 days i restore my account 3 times!!!, I will send you screenshot please check it

#

He have my account information

cyan citrus
#

Please refer to my previous response again, @placid junco.

placid junco
#

And he can able to restore my account every time

storm flumeBOT
#

Please contact the customer service for further assistance, @placid junco. Refer to subpoint 5.4 in #faq for further information.

placid junco
#

And they always send me same answer

#

@cyan citrus

cyan citrus
dull willow
#

where do they answer?

#

"Please wait patiently and we will REPLY"
Yes, no hurry but where i will see the reply?

placid junco
#

@cyan citrus

#

Same answer Monday

cyan citrus
dull willow
#

but i left it

#

I mean i quit the game now

cyan citrus
cyan citrus
placid junco
hushed delta
#

Why did pubg cooprate with dragonball Z it ruined the game(for me)

cyan citrus
#

Should you have any feedback regarding the new game version, please feel free to leave your thoughts in #1085043890593218701 with more precise information.

hushed delta
#

Okey

waxen parcel
#

If I win 7 matches in livik themed mode in a row, can I get the statue for the achievement?

cyan citrus
#

Yes, you can still receive the Victory Trophy, @waxen parcel.

cold ferry
#

Is there a tag for WoW creators?

waxen parcel
cyan citrus
#

You need to be in Diamond rank or above, @waxen parcel.

waxen dome
#

where can I fill out the form to recover my account?

waxen parcel
#

alright I gotchu, thanks.

cyan citrus
#

You're welcome, @waxen parcel!

cyan citrus
# waxen dome where can I fill out the form to recover my account?

You can submit a request for account recovery by contacting the customer service through inside the game. You can contact the customer service using the Customer Service option located in your Account settings of the game or through the login menu using the Help option located at the right side of the screen.

cyan citrus
cold ferry
#

Like, a special role for them so we tag them by @

cyan citrus
#

Do you mean within this Discord server, @cold ferry? If so, we unfortunately do not have any specified role for the WoW creators at the moment.

cold ferry
#

That's a pity.

cyan citrus
#

If you have feedback regarding this, feel free to provide your feedback through the #discord channel, @cold ferry.

cold ferry
#

Thanks.

cyan citrus
#

You're welcome!

silver yarrow
#

Ко

#

Коy_ghilliesuit

mortal apex
#

How can we help you, @silver yarrow?

silver yarrow
#

:y_material

lofty shoal
#

Idk if I should ask this here but about the legendary team title does have to be 7 conusctive wins in Erangel or it can be any map that has the gamemode

lofty shoal
#

Yes

chilly spade
# lofty shoal Yes

You can use any map but for the 8th match, you have to play erangle themed.

lofty shoal
chilly spade
gusty jacinth
#

@cyan citrus if youtuber promote account sell and buy indirectly can pubgm take action against him?

storm flumeBOT
gusty jacinth
#

Ok

thin leaf
#

Yo did the bots get more advanced?

#

Cuz I swear last season they were literally dumb asf now they can peak crouch and prone

#

And they really can gang up on you

#

This all is all I'm classic ranked btw

#

Platinum

#

They either use the FAMAS and the new gun or akms

#

It's weird I'm wondering if pubg upgraded their AI

green agate
thin leaf
#

Ohh that's pretty cool

#

They can team to

green agate
#

Basically they got overhauled to be more of a challenge.

thin leaf
#

That's good

#

I thought I was fighting real players

#

I'm pretty sure the can revive eachother now

green agate
#

You'll know if it's a bot since some of them still do little to no damage for the first few seconds.

thin leaf
#

They have the movements of real players

#

They were waiting until I peak

cloud ingot
#

somebody know how can i join a team for scrims in pubg mobile any discord server link for scrims ??

silver moth
#

Hi bro plz contact me if you are moderator, I need your help, Pubg don’t help me 😭😭

green agate
green agate
lapis junco
#

is katakana invalid?

sick shale
keen cape
#

there is an event for spending uc, like if i spent 12k uc i will get a upgrading material, what date this event will start?

quick wadi
#

Can I ask that when will be twin tails coming back?

misty pawn
#

I have a problem in the game who can help me

mild briar
misty pawn
#

The peek button is delayed in response how can I fix that?

green agate
green agate
misty pawn
#

Yes

green agate
frail schooner
#

I spent all my uc trying to get the mommy suite and got shi

green agate
#

Also make sure that you are only running PUBG MOBILE since having multiple apps open can cause slowdowns.

misty pawn
#

The problem in my account

green agate
#

That could possibly be a settings issue then.

misty pawn
#

The settings are the same

green agate
#

#questions message

This is your best course of action then. You will need to provide the following details before posting:

▫️ Description of the Issue
▫️ Numeric User Identification
▫️ Server
▫️ Device w/ OS Version
▫️ Network
▫️ Country
▫️ Video Recording of the Issue

neat furnace
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这个有人可以告诉我怎么搞吗

storm flumeBOT
#

Please do not use languages other than English, @neat furnace. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

misty pawn
misty pawn
green agate
misty pawn
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I wish be fixed

raven oriole
#

21.07.2023 and i still cant buy uc

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tencent wont take my money for some reason -_-

vivid carbon
# quick wadi

Theyre never coming back, Theyre only sold at RP shop for 600 uc

quick wadi
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No

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1200uc

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I mean

vivid carbon
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my bad i only go up to 600 uc

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i never buy em cosmetics

eager minnow
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how to do this?

vivid carbon
vivid carbon
eager minnow
eager minnow
vivid carbon