questions

[native radish]

@storm flume they unlinked all my links and i can't log in to my account

[fringe ridge]

Hello, so is it legal to use bug to turn internet off, shoot enemy and turn it on again, enemy will get killed.?

[feral forge]

If a player repeatedly exploits the bug/glitch to create an unfair gaming environment for other players, the appropriate punishment will be applied.

[fringe ridge]

Okay, I used it once so will something happen to me?

I just wanted to try because I saw it on youtube

[feral forge]

If you did not do it repeatedly, you should be fine.

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, .

[fringe ridge]

okay, but will this bug be fixed

I think pubg mods know about it already

it works when you turn wifi off and shoot enemy right after this and then quickly turn it on again

[silent crystal]

Prolly it will be fixed soon

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @fringe ridge. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[lilac seal]

Can anyone tell me?
What's the solution if 'Too frequently sending please try again ' error while sending code on third link email?

[agile trellis]

Guns sounds like bot is firing its tap tap sound in classic in tdm its ok. other than that sound is good just then problem with guns sound

[wary patio]

How long do investigators' reviews take to process?

[silent crystal]

Try repairing ur game

It should be fine

[lilac seal]

What's the solution if 'Too frequently sending please try again ' error while sending code on third link email?
@storm flume @lime juniper

[agile trellis]

Tried that even reinstalled the game.

[silent crystal]

@agile trellis No idea then

[modest coral]

How to unlink account quickly my social media has been stolen @storm flume @lime juniper

Please anyone?

[frank saddle]

To contact customer service, go to the main menu, select SETTINGS from the bottom-right corner, and choose Customer Service at the bottom-right [[1]](#questions message). Alternatively, you can select Help in the top-right corner of the login menu [[1]](#questions message).

Generated using AwesomeQA AI

[lilac seal]

@frank saddle please anyone???? @storm flume

[frank saddle]

Hey, thanks for noticing me! ♥

Unfortunately, I can't help you with this question, feel free to rephrase your question and try again.

Generated using AwesomeQA AI

[lilac seal]

Can anyone tell me?
What's the solution if 'Too frequently sending please try again ' error while sending code on third link email?
@frank saddle

[frank saddle]

Hey, thanks for noticing me! ♥

Unfortunately, I can't help you with this question, feel free to rephrase your question and try again.

Generated using AwesomeQA AI

[night cloak]

I just bought that pack
will i be able to get my 1000 uc in 2 next weeks by completing rp mission

[crystal seal]

The method you told me about signing out from all devices isn't working so what do I do now??
@worthy sinew

[worthy sinew]

Please contact the customer service in-game for assistance. Refer to subpoint 5.4 in #faq .

[harsh breach]

What is Player Level 2 in the Popularity Battle Challenge registration?

[crystal seal]

OK Thank You Very Much

[plain gate]

Does pubg plan on brining back the asm abakan anytime soon?

[pastel yew]

red are pterodactyl spawns, blue are velociraptor

[steep ingot]

thanks a lot man

[mortal apex]

No information regarding this. Please keep an eye out on #news.

[chilly spade]

Can you send a screenshot here so you can clearly refer to what you are talking about sir?

[wintry imp]

please tell me how to fly on it what you need for this skin bought already (Guided) hellp

[vagrant forum]

You can only fly wingman skins (on spawn island) having Legendary or higher rarity.

[wintry imp]

legendary or higher rarity.
And how to get such I bought which is currently in the game

[vagrant forum]

There are currently only two such Wingman skins, one is the Flamewraith Wingman and the other one came with the Bugatti spin, redeemable for 1000 coins

You cannot buy either of them as their respective events are over

[wintry imp]

can you show a screenshot?

[wintry imp]

It turns out that I bought the skin in vain?

[vagrant forum]

It would still appear alongside the plane if you are the player with the highest or the 2nd highest RP points

[wintry imp]

understood thanks

[vagrant forum]

I don't own the 2nd one so found a screenshot from YouTube

[sullen rune]

Hi there can anyone help me ?please
I didn’t receive gmail log in code in my gmail
How should I do ? Please
I have only linked with gmail log in.

[frank saddle]

Check your spam/junk folder, ensure you have the correct email address associated with your account, and wait for potential email delivery delays. If the issue persists, contact PUBG MOBILE support through the in-game customer service [[1]](#questions message).

Generated using AwesomeQA AI

[turbid moat]

How do you post a video publicly in Club ?

[oak spire]

I have problem with code for email, i send the email but the code not send to my email

[sullen rune]

Me same

I have try so many times but the code not send to my email

[oak spire]

I've sent the code, but it doesn't enter Gmail

I try many time

[sullen rune]

Yes same issue

[jade nest]

You can fly in cheer park

[plain gate]

alright, ty

[eager minnow]

do pubg can recover account that are being hacked for almost 1 years?

[frank saddle]

You can try contacting customer service for assistance in recovering your hacked account [[1]](#questions message)[[2]](#questions message). However, please note that the success of account recovery may vary depending on the specific circumstances.

Generated using AwesomeQA AI

[storm flume]

Please contact the customer service for further assistance, @oak spire. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

Hello

What iphone support 90 fps

[lunar trout]

14 should.

[velvet spindle]

Hello. I'm playing the game on my phone. I play by touching the screen. Do I match with those who enter from the computer, the emulator? Also, do I match with those who connect gamepads to their phones and those who have game devices on their phones?

[frank saddle]

No, mobile players are not matched with emulator players, unless you are playing with a team/squad with at least one emulator player [[1]](#questions message). However, information about matching with players using gamepads or game devices on their phones is not provided.

Generated using AwesomeQA AI

[night cloak]

Thx alot

[true sinew]

I emailed pubg mobile and haven’t heard back from them in 8 days, should i send another email?

[winter narwhal]

I got strike on my own live stream video from tencent can any one hacve solution

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @winter narwhal. We may otherwise have to mute you.

[celest shadow]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[celest shadow]

Apple iPhone 13 Pro, iPhone 13 Pro Max, iPhone 14 Pro and iPhone 14 Pro Max.

[night cloak]

So 14 base model too?

[celest shadow]

No, adjusted my answer above. Hopefully that helps.

[night cloak]

Really helps thxx

[worthy sinew]

I tried but couldn't accurately represent your issue with the customer service. On their advise, login to the game account and contact the customer service directly through the Settings menu.

[cyan citrus]

To register for the popularity battle, your account level should be 2 or above and your popularity level should be 4 or above. The deadline for the popularity battle was 2023/06/01, so you may not be able to register for the current popularity battle. However, if you have a video recording of being unable to register for the popularity battle when meeting the requirements, you can submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines.

[fair sundial]

حلو

[storm flume]

Please do not use languages other than English, @fair sundial. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[fair sundial]

Yah

[wary patio]

Hello, please help! I want to link my email to the game. But it does not work, writes the wrong password.

[copper kraken]

Dear Support team.

Good day

I have problem in logging into my account. Recently i had applied recovery method and all my links were washed but i cannot get verification code on my new reserved email. Please guide me

[copper kraken]

Can anybody help me in getting back my account? All my links were washed after recovery method applied by me and now i cannot get any verification code on the reserved email. How can i login to my account?

[dusty crow]

recover the email account

[minor gulch]

Does anyone know what this is about?

[coral hemlock]

Can you tell how much time will be needed for bonus challenge to deliver

[austere abyss]

اممممم

[alpine flower]

use #media for these purposes
its from some event i guess

[timid wedge]

@cyan citrus hello how are you

I got an error in PUBG Mobile can you help me with that

@celest shadow

[timid wedge]

@lime juniper please help me no one is responding

[night cloak]

Hello why doesn't pubg support 120 frame rates
My phone is 120hz

[small solstice]

any mod?
Wld just like to ask if iphone x is capable of running 60fps on smooth? not too sure abt the specs

[winter narwhal]

Yes iphone x runs on 60 with smooth

[heady fossil]

Hello , i have some problems in the game
In my mythic achievement the number is stuck at 137 since a few weeks and i have more than 200 mythic headgears and outfits . Second one is thunderstruck hidden achievement which requires you to die by redzone 50 times which i died more than that in classic so I have requested help in game , in discord turkish team and this morning i sent a direct email but no one responds

[raw igloo]

Hii gys I want help anybody? Help me plzz

[junior birch]

Did you make sure that you put the same password in both Set Password and Confirm Password categories?

[junior birch]

Unfortunately, PUBG MOBILE currently does not support 120 FPS as a graphic setting in the game. However, devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics. If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

For further information regarding this, please refer to this message: #questions message

[junior birch]

Hello! How may I be of assistance?

[junior birch]

Could you please elaborate?

[eager minnow]

my phone is 60 hz but why is it not supported 60 fps but only 40.?

[frank saddle]

If your device doesn't support 60 FPS despite meeting the requirements, it may be supported in the future. You can submit your device through this form: https://forms.gle/e1cyNbdzbbhAuYWQ6 [[1]](#questions message).

Generated using AwesomeQA AI

[hardy basin]

@junior birch hi

[warped trench]

Please help. The application was submitted to join the Ain Al-Saqr system two months ago, and the request was not accepted. I thank you for your cooperation ❤️

[night cloak]

my device is k60 with snapdragon 8+ gen 1
thank you

[dusty meteor]

@feral forge

I swear I didn't get the reward

[brave ruin]

How do I report a live stream with a hacker showing their hacks ?

[azure tulip]

It purchase me automatically and i don't want , can i have money back and how can I remove it?

I wanted to buy UC for my friend but now i can't i need help

[frank saddle]

To resolve your issue, please contact in-game customer service for assistance and refer to subpoint 5.4 in #faq for further information [[1]](#questions message).

Generated using AwesomeQA AI

[junior birch]

Hello! How may I be of assistance?

[junior birch]

There is no estimated time of when your application will be accepted. Please wait patiently or you may try to contact the customer service in-game for further assistance.

[junior birch]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report.

[viscid flame]

Doesn’t anyone else have a problem with gyroscope ? I got it on but it’s not working anyone know why ?

[junior birch]

Please perform a routine repair from the login menu, restart your device and see if it makes any difference.

[viscid flame]

Done that…still nothing…

I don’t know what is wrong with it

Suddenly it stoped working

[junior birch]

What is the device you are using?

[viscid flame]

iPhone 13 Pro

[junior birch]

Please close the gyroscope settings in the game and reset the settings of your device through Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. Proceed by restarting your device and launch the game once again. Open the gyroscope settings and observe for changes, @viscid flame.

[steep ingot]

aye 🫱🏻‍🫲🏼

[stark trout]

Does the "Highlight Moments" feature require additional RAM and CPU processing?

[junior birch]

The Highlight Moments feature in the game is universally accessible and does not necessitate supplementary technical specifications, @stark trout. Nonetheless, it may impede the flow of your gameplay performance on specific antiquated devices.

[stark trout]

So the recording doesn’t happen on the device itself?

[violet magnet]

Can someone send a marked map of all spawn locations in misty port?

[junior birch]

The system records exceptional instances of your gameplay, distinct from the native recording system of your device, but rather within the scopes of the game. Upon the conclusion of your match, the remarkable moments of your gameplay are saved and stored in Moments > Game Album and Highlight Moments. It is essential to note that your highlights are solely applicable in the current version of the game and will automatically expire and be erased with the release of a new version. Once a status has been published with an attached highlight, the highlight itself is no longer playable after expiration. The system automatically saves up to 20 highlights, and when the storage limit has been reached, they will be systematically deleted in a chronologically linear manner, with the most recent highlight being saved.

[stark trout]

Thank you

[junior birch]

You are welcome!

[junior birch]

Unfortunately, I do not have any information regarding this. Please wait for someone to respond to you who has knowledge of the aforementioned map and/or ask other veterans in the #870727773793181756 thread or in the #pubg-mobile discussion channel.

[violet magnet]

Ok thanks

[harsh breach]

What is meant by the player level? My account is level 86 and my popularity level is about 100,000, but what does the player mean? Does he mean the account level that I have is 86 and yet I cannot participate in the popularity battle?

[harsh breach]

How do I show that

[cyan citrus]

Please refer to my previous response again.

[harsh breach]

I understand you, my brother. I have been talking since the beginning of the battle, when registration for the Popularity Battle Challenge was available. I was entering, but it says that the player must be level 2? I did not understand what the level of the player is, and my account is level 86.

I wonder if he meant the level of the player or the level of the character or something like that

[cyan citrus]

If you have a video recording of being unable to register for the popularity battle when meeting the requirements, you can submit a report of the issue through ⁠#996546243859853424 in compliance with the channel's guidelines.

[maiden hare]

Has anyone had issues with matching taking ages? For the past month, every squad I'm in has had to match for 5-10 minutes, and Miramar never lets us in at all... My account is in the Europe server, I play mostly on the North America server. I'm Crown, they're Crown/Ace.

Idk if this is a server or rank issue but I can barely play squads anymore because it takes too long to match

[true spoke]

who can give me mony in pubg @everyone

[harsh breach]

Yes, my brother, when I want to register, I click on register. It appears to me. The registration conditions must be met. The player level must be 2... Although my account is level 86. For this reason, I inquired here. I said, may the intended player level be different from the account level ... I cannot send a screen recording because The registration time for the Popular Battle Challenge has expired

[cyan citrus]

Then please contact the in-game customer service for further assistance, @harsh breach.

[harsh breach]

When I want to clarify this issue, should I direct all players to this? I am a content creator and have a lot of followers who are facing the problem. Should I mention. In the video they have to contact in-game support

[slate furnace]

Hi, if I want to get uc from g2a they are going to give me a code for the uc. How I can redeem the code in pubg?

Please help me I want to buy some uc

[hushed delta]

Sorry i dont know

Ask a mod

I bought 300 uc and got 565 how?

With uc rewards 705

[chilly spade]

What are you reffering to by G2A?

[chilly spade]

You get bonus UC for first time purchase through MIDASBUY.

[hushed delta]

Ohh

I also bought 60 uc and got 180

[slate furnace]

I can't buy from Midasbuy I tried and I can't

I use pay safe

[chilly spade]

You can use debit/credit cards for buying if you have no other pay method available at MIDASBUY.

[chilly spade]

Did you open any UC pack after it or it was 180 when you bought?

[slate furnace]

I can't use my card because I destroyed it and I can do nothing with it

[hushed delta]

No i bought it and its said i got 120 give

[hushed delta]

I dont use midasbuy

I used google play card

[chilly spade]

Are there any other local method you can use at MIDASBUY?

[chilly spade]

Yes, you get 60 UC gift for the first time you purchase. The other 60 UC you have got from the UC event crate, which can be opened by purchasing UC.

[hushed delta]

Ohh

Alr

Well i got lucky 6 euro for 880 uc

[green grove]

Yo guys how do I log in to pub g through my email because when I click obtain code then the code doesn’t even get sent to me

[pastel yew]

not a problem, also noticed some spawns are a bit inaccurate. on these pics im staying on the real spawn points

[main monolith]

Hey i was requesting to solve the copyright strikes given and the channel termination issue in #copyright channel and shared the links too but now i am not able to chat there thus want to know about the progress. Please guide me. Thanks

[steep ingot]

yup they’re accurate, if you look around.

it’s just the dinos that keep moving around

[pastel yew]

yeah right

[junior birch]

Please wait patiently for a response.

[main monolith]

Ok Thank You 🙂

[green grove]

Can someone give me the picture of all the spawn points on misty port

Advance mode

Solo

[eager minnow]

💀

[junior birch]

Unfortunately, I do not have any information regarding this. Please wait for someone to respond to you who has knowledge of the aforementioned map and/or ask other veterans in the #870727773793181756 thread or in the #pubg-mobile discussion channel.

[junior birch]

If you think that the player is a cheater, then please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. You can also submit a report through https://www.reddit.com/r/PUBGM_CheaterReports.

[keen dock]

Why doesn’t my Dino party feature work in Livik lobbies?

[maiden hare]

Has anyone had issues with matching taking ages? For the past month, every squad I'm in has had to match for 5-10 minutes, and Miramar never lets us in at all... My account is in the Europe server, I play mostly on the North America server. I'm Crown, they're Crown/Ace.

Idk if this is a server or rank issue but I can barely play squads anymore because it takes too long to match

[dusty crow]

play on EU

[night cloak]

Hello

I bought Uc 60 It did not arrive, but the purchase message reached my account in the game mail, but the UC did not arrive. What is the solution?

[frank saddle]

Please wait patiently for a response from customer service, as they may be experiencing a high volume of requests [[1]](#questions message). Keep in mind that only authorized ways to make purchases are through in-game and through https://www.pubgmobile.com/pay [[2]](#questions message).

Generated using AwesomeQA AI

[compact sleet]

Hai, can help me?

I was lost my number phone and can't be use again, the lost number phone have code verification in two but i can't get the code

[frank saddle]

Please reach out to customer service for assistance with your lost phone number and verification code issue. You can refer to subpoint 5.4 in #faq for further information [[1]](#questions message).

Generated using AwesomeQA AI

[snow spindle]

My account was hacked please help me

[frank saddle]

Please reach out to the customer service in-game for further assistance with compromised accounts [[1]](#questions message). Additionally, consider contacting the customer service of your social media accounts and enabling secondary verification through your Account settings if you have a phone number linked to the account [[2]](#questions message).

Generated using AwesomeQA AI

[night cloak]

#faq i am facing some issues please help

[chilly spade]

@night cloak kindly state your issue.

[night cloak]

i wanted to record my gameplay using screen mirror apk, so tried used popular apps. all have the same issue. while screen mirroring close range audio is clear but can't hear long range audio, this issue is only in pubg cause played other game while screen mirroring not having that problem. i contact a company they stated this only pubg problem

[green agate]

This is due to how screen mirror apps work, issues will happen because of the process it takes to project it onto a different screen.

It should also be noted here and now that using such apps for applications over 10GB is highly not recommended.

[keen tulip]

Why I can't match in global europe server instead of matching with same players same of my country aka region lock..

[mortal apex]

What do you mean? Could you please elaborate?

[keen tulip]

All the players in my game all time are from the same country, reserve when I match with my friend he's foreign too. we join mixed server with foreign players.

For example, I'm from egypt, I match with egyptian players only.

[real drum]

Hello, I was paying by ATM to Midasbuy, but in ATM I wrote wrong email address for redeem code of Midasbuy. 660UC. Can someone else help me to re-send the redeem code to correct email address. Thank you. I'm waiting.

[green agate]

You would need to contact MidasBuy's support for this.

[night cloak]

@green agate i want to report a channel which is selling account buying and selling

[green agate]

Is this referring to,

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, .

[green agate]

??

[night cloak]

Account selling

Promoting a telegram channel

[green agate]

Are you referring to online content or a Discord?

[night cloak]

Online content

YouTube

[green agate]

You should use the link then.

Just bubble in YouTube.

[real drum]

Midasbuy's customer service didn't respond to me.

[green agate]

Unfortunately this is something they would have to physically change on their end, we can't help with that.

[night cloak]

@green agate in how much time will the report get processed

[green agate]

We can't give a timeframe because our moderation team doesn't handle the form.

[night cloak]

Ok thanks

For your assistance

[green agate]

Thank you for your reporting kindness as well.

[meager herald]

I know my account UID and account name but i don't know with which social account it has linked. So how to find it's linked with which of my social account?

[meager herald]

before it was linked with my gmail account but now i logged in with that account but account was not there

[night cloak]

Is there anywhere I can comfortably trade expensive gifts with other players with no risk?

[chilly spade]

By gifts you mean Popularity?

[night cloak]

Yeah, uc for popularity, I just don't want to be scammed by anyone

[chilly spade]

Trading of Popularity is allowed.

[night cloak]

Okay, where can I find somebody to trade with?

I'm mainly wondering because even when i take the "Popularity" role, I don't see any rooms or anything to orchestrate a safe trade.
I don't particularly want to lose 1000 UC per trade.

[chilly spade]

The current only populariry channel for trade is in #1092960389219766342.
Kindly use appropriate channels.

[night cloak]

Okay, I'll try that one

[night cloak]

It's useless, full of spam and time wasters

[woeful hare]

Hello!

[eager minnow]

where do i trade popularity ??

[chilly spade]

You may give your valuable suggestion in #discord

[chilly spade]

Use #1092962294931128400

[night cloak]

Okay, sure

[eager minnow]

oke

[worldly loom]

Can anyone tell me?
What's the solution if 'Too frequently sending please try again ' error while sending code on link email?

[cyan citrus]

You will need to wait until you are able to receive the verification code again, @worldly loom. Try again at another time or wait for 24 hours.

[polar atlas]

Hi everyone

Can anybody help me with my problem?

I really need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @polar atlas. Remember to read through #faq before asking questions in the support channels.

[gusty jacinth]

what kind of help?

[ashen gazelle]

How can i be member in pubg support in discord?

[pliant tartan]

@cyan citrus Hello , i have question if you here and thank you .

[cyan citrus]

Hello! How may we help you, @pliant tartan?

[cyan citrus]

Could you please elaborate?

[pliant tartan]

My question i know my question is not here but i need answer you , if player Played Pmpl spring and pmco is coming can regstred this player ?

[fickle basin]

@lime juniper can u pls respond ur the only one who can help me

None else can help

Only u or amylane

Cuz ingame support not helping

I got scrims and competition tired of sec man in my acc

All cuz u cant remove 1 twiter

[lilac burrow]

No knows his real name or state

[fickle basin]

🤦‍♂️

@lilac burrow we cant

[cyan citrus]

You may ask about this in the the PUBG MOBILE Esports Discord server.

[fickle basin]

@cyan citrus so i gotta contact ingame support again

[cyan citrus]

This is not the right pace for it, @lilac burrow. This is a community support channel for PUBG MOBILE. Please do not send unrelated messages.

[ashen gazelle]

I want to become a member of the guidance support

[fickle basin]

@cyan citrus can u delive a message to error

From my side

Or come dm better

[cyan citrus]

You can provide community support without joining a team.

[cyan citrus]

As mentioned previously, please contact the in-game customer service for further assistance with account related issues.

[fickle basin]

@cyan citrus check dm

[cyan citrus]

I did. Please refer to my previous response.

[fickle basin]

@cyan citrus doin that whole month

U and me both know that ingame support wont help

😑🤦‍♂️

[cyan citrus]

If you are not able to provide them with the accurate information, they will not be able to proceed with your request. Please refrain from repeatedly asking about the same matter after you have been answered.

[fickle basin]

All they do is give 1 response and u cant even contact with em to explain situation

@cyan citrus bro i sent all even screenshot of billing and all purchases even proof of me owning the acc

All my friends names

All ma previous names

All acc got linked

All phones i played with

Even region

🤷‍♂️

Like idk what else to do

I got scrims and comp

Man literally opening the game when im playing

He spent all my uc

He opend crates wich i saved for ages

That dont exist in game

Also all popularity i collected gifted

And yall just tell me to contact ingame support whole month

When im doing it

[night cloak]

Hello

when will it come down Growing pack?

[cyan citrus]

You may keep an eye out in the game, @night cloak. There is no release date at the moment for the upcoming growing pack event.

[night cloak]

I have problem more

I have a problem with PUBG, that is, I charged 60 UC, and the purchase message arrived in the game mail, but the locomotives did not arrive in my account. What should I do? I went to customer service and placed an order and it still hasn't arrived.

I want a solution

[cyan citrus]

When did you contact the customer service and what is the response you received from them, @night cloak?

[night cloak]

Yesterday and before yesterday, and the response that reached me in Arabic, I will tell you in English. The response is that they made sure that 60 UC was indeed shipped, but it did not arrive. If you want a response, I will send it to you, but in Arabic. Do you want?

@cyan citrus

[cyan citrus]

Please share a screenshot of the response, @night cloak.

[night cloak]

Well, but come on in Arabic, if you can translate it so that you understand the meaning of the response

Wait

[sharp karma]

Hello, my account has been hacked an hour ago, Can anyone help me please 😦

[frank saddle]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts [[1]](#questions message). If you have a phone number linked to the account, you should enable secondary verification through your Account settings of the game [[1]](#questions message).

Generated using AwesomeQA AI

[sharp karma]

Is there anyone I can talk to regarding recovering my account?

[frank saddle]

You can contact customer service within the game for account recovery assistance [[1]](#questions message). If you need further help, don't hesitate to reach out to them [[2]](#questions message).

Generated using AwesomeQA AI

[sharp karma]

it is showing client error

[covert flume]

Hello, I am not ble to get into my account as the 2 step verification is not sending the code for my mobile number. How can I resolve this?

[storm flume]

Please contact the customer service for further assistance, @covert flume. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Could you please elaborate?

[sharp karma]

Can I DM you?

[night cloak]

I sent them three times and the UC did not arrive yet. Translate the picture so that you understand what is written
@cyan citrus

[cyan citrus]

You can state your issue here.

[sharp karma]

Hello @cyan citrus, so I have a "online" friend who was borrowing my account. So today he unlinked my twitter and google mail. Now I cannot access my account. I am trying to submit a file via in game mail. But it is showing a claim is already there. How can I recover my account please?

I can send you photos showing proofs that it is my account, as well as conversation

some details are sensitive that's why i am requesting to DM please

[mellow burrow]

Sharing accs itself isnt allowed oof

[sharp karma]

many people are doing it

[cyan citrus]

When did you make the purchase?

[cyan citrus]

Sharing of game accounts is a direct violation of PUBG MOBILE's terms of service. If you are involved in such activities, you are responsible for your loss. If you are unable to submit a request through the account recovery tool, you will need to wait until you are able to submit another request.

[sharp karma]

But the request I have sent was months ago

They should have been able to close that claim already

[sharp karma]

That;s why I am here asking for your kind help

Cos I made a mistake, we are just human

[cyan citrus]

You should have received a response in the email you provided when using the account recovery tool, @sharp karma.

[sharp karma]

I have not

This was the last complaint i sent to them

[night cloak]

17/6/2023 The time is 17:01 Egypt time, and I have a picture of the purchase from midasbuy @cyan citrus

[sharp karma]

If you have their support email please, i am just gonna send them an email if you can give me the address

[cyan citrus]

Then it is possible that you entered an incorrect email. Please contact the customer service through in-game using the Contact Us option and try to explain the issue you have encountered and add details about your previous request.

[sharp karma]

I am receiving this error

If I can reach out to them through in game, I would not have come here for help

[cyan citrus]

The email for the customer service is [e-mail]. However, the only recommended way to contact them is through inside the game.

[night cloak]

17/6/2023 The time is 17:01 Egypt time, and I have a picture of the purchase from midasbuy @cyan citrus
UC is 68 or 66 but I have picture purchase from midasbuy

[cyan citrus]

Can you share a video recording of this?

[night cloak]

17/6/2023 The time is 17:01 Egypt time, and I have a picture of the purchase from midasbuy
UC is 68 or 66 but I have picture purchase from midasbuy
@cyan citrus

[sharp karma]

okay sending

[cyan citrus]

As customer service confirmed that you have received the purchased UC, it is possible that you may have used your UC unintentionally or that you may have been confused due to other factors. However, if you still believe that you did not receive the purchased items, you will need to contact them again and provide them with all the information.

[cyan citrus]

Do you face the same issue after restarting the game?

[night cloak]

I do not spend the wrenches, I keep them, and I am sure that I did not reach AUC, and I submitted three reports, and I try to appreciate everything that I can, and I now have a copy of the purchase from midasbuy

@cyan citrus

[cyan citrus]

You will need to contact the customer service again, @night cloak. However, if they already confirmed that you did receive the purchased amount, it is highly unlikely that you did not.

[night cloak]

I applied three times and it did not reach me, and I swear to you that UC did not reach my account, and I do not know the reason, and this is the first time
@cyan citrus

I want solution

[cyan citrus]

We unfortunately cannot confirm this through the community, @night cloak. We understand your sentiment, but we can only recommend you to contact the customer service again.

[night cloak]

I contacted a lot and it did not arrive. Do you want to see the picture of the purchase from midasbuy to be sure?

@cyan citrus

[cyan citrus]

No. Please contact the customer service again if you still need further assistance, @night cloak. Please avoid repeatedly asking about the same issue in the community channel after you have received an answer.

[night cloak]

Ok, but I sent a notification three times and I will try again because Laan did not arrive

[green thorn]

My account was stolen, how can I get it back?

[frank saddle]

Please contact the customer service in-game for further assistance with compromised accounts and refer to subpoint 5.4 in #faq for more information [[1]](#questions message). You can also find instructions on how to contact customer service in the main menu and login menu [[2]](#questions message).

Generated using AwesomeQA AI

[chilly spade]

Please refer to the last response from QUENDI again.

[night cloak]

Hello I would like to ask which devices are supporting 90fps? ty

[frank saddle]

Devices with a minimum hardware requirement of a 90Hz display refresh rate and Snapdragon 865 or Dimensity 1100 CPU can access the 90 FPS option with Smooth graphics [[1]](#questions message). You can submit your device through this form if it doesn't currently support the 90 FPS settings: https://forms.gle/e1cyNbdzbbhAuYWQ6 [[2]](#questions message).

Generated using AwesomeQA AI

[hushed delta]

Blackshark 4 and 5 aswell

[night cloak]

Is there a list of devices I would like to see all available

[hushed delta]

I bought a rare crate on accident now i have 600 uc on 10 crates and 10 free spins can i refund or not

I did not say do you realy wanna buy it

It just gave it too me

[junior birch]

There are no list of devices that supports 90 FPS as a graphic setting in the game. However, devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.

[hushed delta]

Okey thx

[static stag]

Hello. How do I report streamer using hacks?

[frank saddle]

To report a streamer using hacks in PUBG MOBILE MOBILE, you can use this link: https://bit.ly/3soBavK [[1]](#questions message).

Generated using AwesomeQA AI

[hushed delta]

I did i hope they accept

When i buy a wingman helicopter skin do i only get skin or also the helicopter?

[gusty jacinth]

it will automatically appear in spawn island.

[hushed delta]

No i mean too fly wingman after the airplane

[gusty jacinth]

same like spawn island

[hushed delta]

Oh

[amber kraken]

Hi, i knocked down my teammate by mistake, and revived him immediately, but i lost 12 merit points and cant play for 15 online minutes please add something that if it was a mistake and i helped him just to ingore the report from the harmed player.

[junior birch]

If a player purposefully uses grenades, or other items, by carrying or other means to harm teammates, they will be banned from matches and receive a severe Merit deduction. The higher their tier, the greater the penalty. Repeat violations will result in harsher penalties.

Should you require any further assistance with this, then please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.

[night cloak]

When i hit Details it says “System is busy”

[tepid lily]

Ban record?

[night cloak]

Yes

[echo yarrow]

Is it safe ?

[fair fog]

Hello, I want to talk to the person in charge. I mean, what is wrong with the Gamelobe program, which leads to a mistake in the game of PUBG. Please, I want a stable version of the Gamelobe program

Is there a person who speaks the Arabic language?

[slate mason]

I didn’t receive any season reward on crown neither the team up entry how can I get them ????¿

Pls help

[frank saddle]

You will receive the season rewards at the start of the new season based on the highest rank you reached in your previous season [[1]](#questions message). If you still haven't received your rewards, it's best to contact PUBG MOBILE support for further assistance.

Generated using AwesomeQA AI

[slate mason]

Will i get the team up entry

?

Is there any helper

[eager minnow]

in 27 days

[proud drift]

How to gain more merit?

[frank saddle]

To increase your merit, focus on time spent playing the game and improving your in-match performance [[1]](#questions message).

Generated using AwesomeQA AI

[proud drift]

Well I’m under 79

[eager minnow]

i think i give up on getting my hacked account back. all of them is not approved 🙃

[dusty crow]

it's okay, you will be alright

[glass fjord]

Hello

[hushed bolt]

Play erangle solo

[slate mason]

I didn’t receive the crown tier rewards why ¿

[mellow burrow]

Season end or you have to play 5 matches to get it

One of those

Idk

[slate mason]

Oh ok

[junior grove]

i have been kicked out of my account randomly because i crashed and i cant log back in, its been 2 days now

i try logging thru my phone number and password, but it says "password incorrect" but im 100% sure thats the pass

i try resetting it but i dont receive the code

so i try logging with my email and pass, but it says i have to login thru verification code. but again i do not receive any code

why?

[frank saddle]

You may contact customer support for assistance with your account issues [[1]](#questions message). Unfortunately, account-related issues cannot be resolved on Discord [[2]](#questions message).

Generated using AwesomeQA AI

[cyan citrus]

Can you share a screenshot of the rewards you have not received?

[brittle wagon]

I wanna ask about designing parkour how can i get accepted??

[green agate]

You have to apply for the World of Wonder program.

[brittle wagon]

Are u gonna bring back black pink heart pop??

[brittle wagon]

I did but no answer

[green agate]

Blackpink might come back in the future, but we can't give a definitive answer.

It all depends on how the collaboration efforts go.

[brittle wagon]

Okay thx

And one last question why I’m not able to unlink my twitter cuz change my phone and lost my account???

It keep say not much linked

[cyan citrus]

Hello! How may we help you?

[green agate]

You can contact the customer service if you are having physical trouble with your account's connections.

[queen urchin]

Any idea of tom cruise being back this summer again ?

[brittle wagon]

Okay thxx

[brittle wagon]

And yeh how can get pubg influencer hashtags??

[green agate]

We wouldn't be able to give dates even if we had this information.

All collaborations are subject to return at some point if Tencent thinks it would be best.

[green agate]

Hashtags? What are you referring to exactly?

[brittle wagon]

Mean name tag like mythic fashion extra…

I made pubg videos and edit but I didn’t get the tag

[green agate]

That is given to users who have been recognized.

[brittle wagon]

How?

[green agate]

However, you can apply for our VIP program in #735483472432594994.

The title however is not guaranteed through any means and is given manually to recognized individuals.

[queen urchin]

I mean the movie is out how it can be recognised by the official team to being collaborated items back

[slate mason]

Ok

[junior grove]

@green agate

can u answer me

why don't i receive verification codes on my email

i tried for hours

[pale dock]

will there be any more purchase bonus events coming up? i didn’t know this one ended so fast and i just opened to buy some and i didn’t find it.
i did copy this from another channel just thought this was the right channel for it

[slate mason]

Here .

[pale dock]

it’s the rank protection card you’ve collected it

the other row is season rewards

meaning you’ll get them once the season is over

[graceful falcon]

@cyan citrus help me

[cyan citrus]

Please do not advertise external resources, @languid cape. It is against the #735483472432594994.

[cyan citrus]

Season rewards can be collected at the start of thew new season based on the highest rank you reached in your previous season.

[graceful falcon]

I press PUBG Mobile but the game won't open. I did not clear the data. Device: Lenovo Tab M10 TB328FU

[cyan citrus]

Please share a video recording of the issue you have encountered, @graceful falcon.

[graceful falcon]

I press PUBG Mobile but the game won't open.

[cyan citrus]

Please do what I have mentioned before, @graceful falcon.

[topaz rampart]

I have a question is there anyway I can remove a forgotten email from an account?

[outer prawn]

ID: 51781487484

[cyan citrus]

For how long you have been facing this issue?

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @outer prawn.

[cyan citrus]

You can only change a linked email after you meet all the mentioned requirements in the game. If you have lost access to your linked email, please contact the in-game customer service for further assistance.

[topaz rampart]

Oh alright thanks

[violet herald]

Hi!! How can l join a girls team in NA server?

[cyan citrus]

You may find players to perform in-game with in the #1092960389219766342 channel, @violet herald.

[cyan citrus]

You're welcome!

Could you please elaborate further, @night cloak?

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

You may ask your friends about it, @night cloak. You will need your user identification of the account if you want to use the account recovery tool.

[indigo peak]

I bought prime plus with rp included but the prime plus is now locked wtf

make a new sim with the same number

[indigo peak]

@static sleet

[indigo peak]

play single mode to increase merit

[outer marlin]

If me Arabic can me join pubgm English PARTNER?

[outer marlin]

@cyan citrus

[bitter urchin]

I can't join ranked
and unranked takes about 5 mins to join
I have a good pc
PLZ HELP

[cyan citrus]

Emulators have relatively less player base compared to mobile platform, so a higher matchmaking time can be expected. You may try to switch to Duo or Squad with TPP perspective or try to find match at another time, @bitter urchin.

[cyan citrus]

I cannot understand you. Please elaborate further.

[storm flume]

Please contact the customer service for further assistance, @indigo peak. Refer to subpoint 5.4 in #faq for further information.

[solar cairn]

How do I download PUBG Mobile Beta 2.7

[thin moon]

Ask in #pubg-mobile

[hushed delta]

What are the rules of a pubg youtube acc

So i dont get demonitzed

Or striked

[static sleet]

You can avoid such penalties by making sure that your content does not violate PUBG MOBILE's terms of service in any way, @hushed delta

Here are the aformentioned terms of service: https://www.pubgmobile.com/terms/en.html.

[storm flume]

Your username does not comply with our community guidelines, @hushed delta. Feel free to request a different server nickname in compliance with the #735483472432594994, by sending a message in #discord with said request. Alternatively, we will assign you a server nickname at our own discretion.

[hushed delta]

What happend?

[pale dock]

will there be any more purchase bonus events coming up? i didn’t know this one ended so fast and i just opened to buy some and i didn’t find it.

[hushed delta]

@static sleet i changed my display name

[static sleet]

This is the response to your content-related question, @hushed delta.

[hushed delta]

I see

But how can my name get back too normal?

[static sleet]

What nickname would you like to have?

[hushed delta]

NSxIcey

Thx

Wait who is the real creator of pubg?

Is it error?

[chilly spade]

She is the community manager for this server. Proxima Beta owns rights for PUBG MOBILE.

[hushed delta]

ohhh

[hardy plinth]

is there any help channel or smth?

[alpine flower]

This is help channel please mention your issue

[hardy plinth]

I Can't Login via Twitter On The Gameloop Emulator

It keeps Restarting the Game on it's own when i hit on the twitter login logo

[alpine flower]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[junior grove]

can anyone answer me

why am i not receving any verification code from my email

ive tried for a whole day now

[slate mason]

When is the current royal pass ending

[storm flume]

Please contact the customer service for further assistance, @junior grove. Refer to subpoint 5.4 in #faq for further information.

[native anvil]

The current Royale Pass will end on July 17 (UTC+0).

[junior grove]

can any of u mods answer

why am i not receiving verification codes? i don't want these automated messages

[native anvil]

Please make sure of the following:

▫️ The e-mail address ([e-mail]) has been added to your email whitelist.
▫️ Check your spam folder.

If you still do not receive a verification code, please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[junior grove]

again

ok whatever

thanks bye

[latent radish]

Hi

[sage bison]

هلا

هل يوجد احد؟

[storm flume]

Please do not use languages other than English, @sage bison. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[outer marlin]

Im talk about PARTNER

[sonic bear]

Do premium crates exist still? i cannot find them anywhere

[sturdy hornet]

what is good?

[indigo tundra]

Does buying UC through Custom Pack count towards Purchase Rewards?

[torn jackal]

Is there a way to recover my account, i forgot my email

[storm flume]

Please contact the customer service for further assistance, @torn jackal. Refer to subpoint 5.4 in #faq for further information.

[green agate]

They go on a rotation so sometimes they will not be there.

[green agate]

Any form of buying UC should count but it might be listed in the event rules if it doesn't count.

[latent radish]

hi

May someone help me please?

[crisp venture]

@latent radish yes

[latent radish]

I switched countries with wrong

Do i have to wait 180 days

[crisp venture]

@latent radish .yes you have to wait 180days to change the region

[latent radish]

I can't play 180 days with 300 ms

[crisp venture]

@latent radish can you provide screenshot?

[latent radish]

Sure a sec

[latent radish]

.

[crisp venture]

@latent radish you have to wait bro

[latent radish]

Alright ig

Tysm for your help

[hexed hazel]

How I can switch on that notification about investigator watching the match (if I am an investigator)

[torn jackal]

Is there a way to recover my account, i forgot my email

No answer in contact us ingame

[queen urchin]

Why this event is for rich players only or youtubers

[hushed delta]

So they get money too use for the game and updates

And run it

[hushed bolt]

U changed the region not server so ur ms will not change

[chilly spade]

Thie is not not only for youtubers and rich players, anyone can be on the leaderboard they just need high rank in Popularity battle. If you have any suggestion or feedback related it, you may create a post in #996458713126797405 abiding channel rules.

[bitter anchor]

How can help me with excellent club founder hashtag

?

[late hedge]

can i still transfer my account to BGMI?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @late hedge.

[eager minnow]

what is this and how it works?

[cyan nacelle]

hi

when you win this maches and are you geting the prize

[celest shadow]

Please refer to the pinned messages of #matches for further information, @cyan nacelle.

[cyan nacelle]

ok sorry

[celest shadow]

Players who are ranked in the Top 100 of the ranking and have ≥10 000 Popularity when the event ends will get rare rewards.

[dusty meteor]

What is the prize when winning in the duo mode and solo mode in the weekly matches?
@celest shadow
@feral forge

[frank saddle]

The prizes for solo, duo, and squad weekly matches can be viewed in the pinned messages of #matches [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[pseudo tinsel]

How to get material fragments in PUBGM ?

Only in the RP rewards ?

[eager minnow]

i dont understand. i have 83k popularity but why im not in ranking?

[celest shadow]

In order to be ranked, you need to receive popularity during the event.

[celest shadow]

From the Royale Pass and the featured section of the Shop.

[cyan citrus]

You may be able to obtain the Excellent Club Founder title after your club reaches a minimum of 10,000 members.

[pseudo tinsel]

What is the features section of the shop ? You mean the shop of RP ? (This one i found)

It's not possible with BP or grey coins to get it ?

[ebon bear]

If I want the activation code for the beta version, what should I do?, because it does not appear in the events

@celest shadow @cyan citrus @lime juniper

[twilit path]

Hi .. why on the game I don't have 90 fps on Samsung s22 u

[rapid pasture]

So much voice glitch and can't even enter in classic match and in scrims too

[junior birch]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics. If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

For further information regarding this, please refer to this message: #questions message

[night cloak]

Hi guys I live in France and I play pubg with friends who live in Turkey. Whenever I play with them, their ping (ms) get high. My server and their server is europe but when they play without me they only get turkish players lobby but with me only strangers and mostly they are new players. How can I play in turkish server when I live in France. Can I use VPN or something or is it forbidden?

[hollow gyro]

hello

when ill get a colour on my name😭

hello?

[jaunty relic]

Is there somebody here that we’ll connected with Tencent I really need help

[azure tulip]

Roles?

Tina new mod?

[mortal apex]

VPN usage is not recommended. Perhaps if you are the only one from France and the others from Turkey, it will be hosted in their server. You can try host the game and see if it make any difference.

[mortal apex]

Once you level up by chatting in the channels, you will get a role. Please refer to #735483472432594994 for further information.

[mortal apex]

We Moderators of this discord server are not affiliated with Tencent nor the customer service in game.

[mortal apex]

🤔

[azure tulip]

Did you change name?

I never see you

[hollow gyro]

thnx

[outer jackal]

where can i find gameloop's discord please?

[whole sorrel]

Hi. I accidentally deleted my game data instead of cache.. Is there a way to transfer files from friends phones instead of Downloading whole thing again?

[native anvil]

Yes, Gameloop is safe. It is the only emulator we recommend for running PUBG MOBILE. You can download Gameloop through their website: https://www.gameloop.com/.

[native anvil]

Scroll down to the bottom of the GameLoop website and click on the Discord logo.
▫️ https://www.gameloop.com/.

[outer jackal]

alr, can i play pubg with more than 60fps with 60hz monitor? (pc)

[native anvil]

We recommend downloading resources from within the game rather than transferring them from another device.

We provide community support only for mobile platform. Please feel free to ask any emulator-related questions in the Gameloop server, @outer jackal and @night cloak.

[frank saddle]

Yes, emulator players can team up with mobile players [[1]](#questions message).

Generated using AwesomeQA AI

[drowsy elm]

Hello everyone, I need your help.
My YT page was taken down purely and simply, following claims by TENCENT, for infringement of their copyrights.
These videos only concerned excerpts from games I had played, where I shared the moment of my death, to check if there was cheating or not.
I never wanted anything more than that. I am not trying to promote cheating!
I don't understand why I was not asked to delete these videos, if that was a problem. I would have done it without any worries. Some of these videos are several years old!
So I would like to recover my YT account, but I don't know how to do it.
Can anyone help me?
Thank you.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @drowsy elm. We may otherwise have to mute you.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @dire bronze. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[buoyant pelican]

@native anvilAlslam alaikom

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @buoyant pelican. Remember to read through #faq before asking questions in the support channels.

[frank saddle]

Please visit the GameLoop website for further assistance and information about their Discord server: https://www.gameloop.com/ [[1]](#questions message).

Generated using AwesomeQA AI

[gritty cipher]

I have an id for some one using bypass where i can send it

F

[agile furnace]

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @gritty cipher. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, .

[valid igloo]

I can't back my account

help

[grave star]

My internet is good put I don't know why I can't play

[mint sandal]

@lime juniper Glitch on RP MISSIONS

[chilly spade]

Kindly restart the game.

If the issue persists, report it in #996546243859853424 by creating a post in that channel which abides the channel rules.

[storm pewter]

I deeply apologize for the inconvenience caused by the hacking of my account and any spam messages sent. <@&481161015728406538>

[glossy sable]

That is alright, but please do not mention the Moderator role if there is no emergency related to the Discord server.

[glossy sable]

Try repairing your client.

[glossy sable]

Could you provide an English screenshot, or translate that message?

Also, refer to #faq, section 4. You might find your answer there.

[chilly spade]

You may refer to #faq subpoint 4.8 for solution and information regarding it.

[eager minnow]

what is bypass?

[hexed hazel]

I'm an investigator, why doesn't it show a notification that I'm watching the match when I enter the match?

[frank saddle]

To get the broadcast message that you're watching the match as an investigator, you need to reach Investigator Level 3 [[1]](#questions message).

Generated using AwesomeQA AI

[night cloak]

Good morning

[eager minnow]

im playing ranked mode. suddenly it says i have lost connection. when i click OK. it turns me back to lobby. why??

[night cloak]

So I lost my pubg account because it’s not linked since I deleted Twitter by accident. There is a dude who told me he can get back my account for 40€
Anyone have experienced support like this?

[frank saddle]

I would advise against paying someone to recover your account, as it may not be legitimate. Instead, try contacting Twitter customer service to recover your Twitter account, which was linked to your PUBG MOBILE account [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[night cloak]

Thats the guy

[hexed hazel]

I'm an investigator, why doesn't it show a notification that I'm watching the match when I enter the match? I have level 8, maybe I turned off this notification somewhere?

[frank saddle]

To get the broadcast message when you enter a match as an investigator, you need to reach at least Level 3 [[1]](#questions message). Since you're Level 8, it should be working. Check your settings to ensure you haven't disabled any notifications related to this feature.

Generated using AwesomeQA AI

[night cloak]

They wont because the account is already deleted over 30 days

[hexed hazel]

Where I can find this?

[eager minnow]

this guy scammer! dont pay him to recover your deleted account!

[night cloak]

You know him?

[eager minnow]

this guy scammerr

you just should contact the twitter customer service to recover you account. dont trust that stupid hunchock.

[night cloak]

But you didn’t pay so you don’t know if he is a scammer?!

[hexed hazel]

I'm an investigator, why doesn't it show a notification that I'm watching the match when I enter the match? I have level 8, maybe I turned off this notification somewhere, when I can turn it on?

[frank saddle]

You need to reach Investigator Level 3 to get the broadcast message when you enter a match as a detective [[1]](#questions message). If you're already Level 8, it should be showing the notification. There might be a temporary issue or a setting that needs adjustment, but the provided information doesn't cover this.

Generated using AwesomeQA AI

[eager minnow]

WOULD YOU GIVE MONEY TO PEOPLE YOU ODNT KNOW?

[mint sandal]

Brother One day when I reported the bug I got a one day time out

[night cloak]

Well thanks for paying attention really appreciate it! But my Twitter is deleted like 60 days ago and after 30 they are not able to recover it

[night cloak]

Well as I said I didn’t! But that doesn’t mean hes scaming you know…

[eager minnow]

what did you just realize that you just deleted your twitter account 60 days ago?

[night cloak]

Like some random guy texted me and he told me huncho is legit

[eager minnow]

oh yeah hes no scamming i know

[mint sandal]

I have to attribute this to the Errora403

[eager minnow]

send me screenshot of the guy

[night cloak]

I deleted it not knowing it was the only thing linked to my pubg acc

[night cloak]

I deleted the conversation on discord…

[eager minnow]

twitter is only linked to your account? but can you explain how did you deleted your tqitter account.

[night cloak]

Yes…
I deleted it just the usually way you delete it

[mint sandal]

Bug report

[eager minnow]

how did you delete your twitter account? i dont even know how to delete one twiter acc...

[night cloak]

Bro it’s months ago idk
Just login go to account settings i guess and you will have al the option

[eager minnow]

uh feels like youre lying. why would you go to the delete page..?? im in account settings i only see deactivate account. ?

[night cloak]

What 😂

Man why should I lie

🤦

All I want is my account

[eager minnow]

you didnt answer my questions.

[night cloak]

😂

Kid you trolling?
What’s question you got sir?

[eager minnow]

why would you go to delete page. even tho i dont see it.? and then accidently deleted your account without realizing it for like 60 days ago.?

be honest. you deleted your account on purpose. right?

or deactivate it qithout realizing.?

[night cloak]

So you don’t see the option to delete your acc?

[eager minnow]

nope

[night cloak]

I deleted it because I didn’t need it anymore
Forgot it’s conected to my pubg mobile acc which I didnt use like 2 years

[eager minnow]

you didnt use the twittwr account for like 2 years so you deleted it?

[night cloak]

What’s purpose 😂😂😂😂

[night cloak]

Omg

No

[eager minnow]

BRUH

youre lying bru

[night cloak]

I didnt use pubg for 2 years

[eager minnow]

you just admitted it lol

[night cloak]

Dude 😂😂😂😂

What are you

[eager minnow]

look. YOU SAID YOU DELETED IT

[night cloak]

A trol

[eager minnow]

AND THEN SAID ACCIDEENLTY DEKETED

[night cloak]

Yeeeee

Dude

Listen

I deleted my Twitter account because I had it on my phone not using it so I didn’t know why I should keep the account a few days ago I installed pubg wanted to login and I noticed damn I failed because I deleted my Twitter acc

https://youtu.be/T400Id2NlOk

That’s for you, man how can you not find the option to delete it 😂 you looking on Instagram or what

[eager minnow]

oh so you really forgot that you linked your twitter account to your pubg acc💀

[night cloak]

Yes

After 2 years it happens

[eager minnow]

you should just keep the twitter account

[night cloak]

Omg

Now I know

[eager minnow]

man forgor that he linked his twitter account to the pubg acc after 2 years🙃

[night cloak]

😂

Yes

Your a genius

[eager minnow]

2 year fr?

[night cloak]

After 30 minutes even you got it

[night cloak]

Dude

I got like 5 accounts

The one I want back i didnt play that much

[eager minnow]

why so much twitter accounts

for what

[night cloak]

No

Pubg accounts

[eager minnow]

5 pubg accounts?

[night cloak]

All linked to different things

[frank saddle]

Yes, you can create more than one PUBG MOBILE account [[1]](#questions message). However, there is no specific information about having exactly 5 accounts.

Generated using AwesomeQA AI

[night cloak]

As is SAID YES

[eager minnow]

oh

now

[glossy sable]

Enough.

[night cloak]

Why you asked huncho for support?

[eager minnow]

me?

[night cloak]

Who else

Dude

[eager minnow]

oh

um same like you. a random guy dming that hunchock legit as f

[glossy sable]

Enough. Or both of you are getting muted.

[night cloak]

Tell me the guy

Ok

[eager minnow]

ok sorrrey

[night cloak]

We go dms

@glossy sable is getting mad

[glossy sable]

This mention was not necessary.

[grave star]

In English

[night cloak]

Well I think it is, I’m the owner of this discord account. You better be quit

[open zealot]

Please send me UC on 5869447052 my id

[grave star]

I'm in phone

[glossy sable]

A type of cheat software.

[wispy charm]

Is this bot configured for this channel only?

[grave star]

@glossy sable never used cheats

[glossy sable]

Please do not provide misinformation, @night cloak.

[glossy sable]

The bot is configured for this server's support channels.

[small drum]

Why exynos 1380 don't get smooth extreme

[night cloak]

Frank wona hang out?
If you regret I need to down grade you’re discord rank!

[glossy sable]

Because you seemingly had an issue with your connection. Please refer to #faq section 4 for more information.

[glossy sable]

That is clearly a scam. Report them to Instagram, and refer to the bot's message.

[wispy charm]

alright, I understood, I got a good idea to make funtion like this

[night cloak]

Well i trolled you I’m sorry for that after taking youre time answering me 😂
Appreciate it i will report him!

[small drum]

@glossy sable

[eager minnow]

i also got trolled💀????

[night cloak]

@eager minnow just send me the Chat from this guy

[night cloak]

No!

My issue is serious…

[chilly spade]

Which channel did you used?

[eager minnow]

im lazy uh just contact the twitter customer service

do you also dont know how to contact one?

[chilly spade]

@glossy sable channel is messed up, kindly give them a mute.

[night cloak]

Omg man youre the reason I leave this server ngl

[eager minnow]

pls im sorry bear cute

why i am experiencing lag?

[chilly spade]

Refer to subpoint 4.6 in #faq and 4.7 for solution.

[eager minnow]

why when i try to play ranked classic mode with my new friend it doesnt let me to play? it says team range. what is team range?

[chilly spade]

Make sure you have not selected solo match.

[small drum]

Not optimal graphic on Samsung A54 5G Exynos 1380

[eager minnow]

i have a new friend that just started playing pubg. with lvl 23 account. but i cannot play ranked classic with my friend.

[chilly spade]

What is your rank/tier?

[eager minnow]

it says team range. gold to conqueror

ace master 11

[chilly spade]

To ensure fair gameplay, their is a tier requirement.

Bronze-diamond and Diamond-conquerror players get matched and you can't play with your friend until he reaches diamond.

[eager minnow]

ohh dam thats gonna be long. but thanks

[vale raven]

I have a problem logging into my Facebook account on the official Gameloop emulator
Please solve the problem and thanks

[hushed bolt]

You cant login to your facebook accoount from an browser for you account security try download facebook app and try again

[night cloak]

hey guys this question might be a Little off topic but uh when is the premium crate coming?

[frank saddle]

Unfortunately, there is no exact release date for the premium crate, but it is predicted to be available after the current custom crate ends [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[night cloak]

okay, thank you.

[meager herald]

Any one Can help me to solve this issue?
I know my account UID and account name.Before it was linked with my gmail account but now i logged in with that gmail account but that account was not there it asking to creat new account. @here

[hushed bolt]

U shared ur account with someone? If yes thats mean that person unlinked ur email from ur acc

Or u joined with wrong email

[meager herald]

no bro not shared with any one

[meager herald]

i have only 2 mail id

checked with both

[hushed bolt]

The both say to create new account?

Did you have linked you account to other social media? Like facebook and others

[meager herald]

yes

[meager herald]

linked with fb but its also not coming

[hushed bolt]

You cant login with fb?

[meager herald]

its also asking to create new acc

[hushed bolt]

That mean u lost your account maybe

[meager herald]

how to get it back?

[hushed bolt]

Try Contact support in game about lost my account

[meager herald]

can u assist me how to do in DM?

[green agate]

5.4 - How to contact the customer service?

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

The top one is more recommended.

[empty oracle]

who will be responsible if I got a heart attack from campers? (I didn’t actually got a heart attack I’m just curious)

[green agate]

You would be responsible for getting headshotted, FPS games are a free for all after all.

[empty oracle]

What’s headshotted?

[green agate]

When you get shot in the head in-game.

Also it should be noted that many cases where such things apply will have a regular monitored checklist with their primary care provider regardless.

[clear kernel]

Please allow me to create akard

[empty oracle]

I don’t think you understand my question, I mean if I got scared by a camper really bad and got a heart attack. Who’s responsible FOR it?

[hushed bolt]

Check wht cloudy said how to contact customer service in game :))

[green agate]

akard? What exactly are you referring to?

[green agate]

The user is responsible legally.

In other words, you.

[meager herald]

in my mail id other account is there bro but thats not my account

just now logged in

[empty oracle]

So I’m responsible if I got a heart attack in game. Is that because it states on the TOS ?

[green agate]

It's covered by most local laws in most countries.

[hushed bolt]

U need to contact customer service in game about lost account

[meager herald]

account lost opption not there bro

[hushed bolt]

U need to click " contact us" then tell what your problem

Thats more recommended

[jaunty gate]

Hey guys
Im new to pubg mobile

Is there a ranking system, or like can i just play whenever and not care

[chilly spade]

Their is a ranking system, I suggest you to read through #faq to get the best knowledge and answers.

[jaunty gate]

So no crossplay between pc and mobile?

Can you sync account?

[chilly spade]

No.

[jaunty gate]

Oh so its not like fortnite

[green agate]

Also, no.

That would be unfair.

[chilly spade]

You can use emulator, specifically Gameloop.

[frozen nimbus]

hello they hacked my account can you help me before they unlink all the networks

Help please 😪🙏

[storm flume]

Please contact the customer service for further assistance, @frozen nimbus. Refer to subpoint 5.4 in #faq for further information.

[lethal mango]

How do i unlock region activities

On this discord

[harsh breach]

@rain. cloud

Brother, is there a problem with the official charging application, please check that

@green agate

@celest shadow ?

[celest shadow]

You can find them in #1092960389219766342.

[celest shadow]

Can you please elaborate?

[lethal mango]

I cant

Says i dont have access

[harsh breach]

When you ship items via the Bebji website, it does not allow me to do so. There is a problem on the Bebji website. Can you help and find out about that?

Please, brother, go to the site and check it out for yourself

[celest shadow]

Please head over to Channels & Roles located at the top of the list and choose your roles.

[celest shadow]

Payments should only be made in-game and via https://pubgmobile.com/pay.

[harsh breach]

Here there is a problem, my brother. Can you do this for me? I can send it to you in private

Please see the problem and verify it yourself. Since yesterday, I have been trying, but there is no benefit. I have received many requests in this regard

[celest shadow]

Please contact their customer service at [e-mail] for further assistance.

[lethal mango]

Can you please # the channel

I cant find it

[green agate]

id:customize

[harsh breach]

ok bro

thanks

[frozen nimbus]

hello they hacked my account can you help me before they unlink all the networks

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.

[vale sphinx]

i got this yasterday ofter finishing a classic game

[hollow gyro]

hey is there another weekly matchnow

?

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @@vale sphinx.

[cyan citrus]

Yes, there are #matches going on right now.

[junior grove]

shut up quendi

[cold ferry]

I have passed the test of Become A Creator and it's been a week and no response!
Did I get rejected or what?

@lime juniper can you help me with this?

[coral hemlock]

Hello how to create large building and small players in pubg mobile wow map

[subtle tusk]

Please tell me, I have the title of Major Investigator, why did I stop being displayed at the beginning of the match from above when the plane only appears? But other people who are clearly lower than me in rank appear there. Why is that?

[austere tangle]

Can anyone help me how to report account trading

[harsh breach]

The problem is not resolved. Is there another way?

[knotty pecan]

why is there just 1 day in it

[knotty pecan]

says 4 matches but only 3 were done

[hollow gyro]

k thx

[frozen nimbus]

hello they hacked my account can you help me before they unlink all the networks😪

[tepid lily]

Did you take any break from reviewing for a while?

[wild orbit]

hello friends what to do if there is no wow mode on iphone 6 +

[cyan nacelle]

how to get reawards when i win sq and i am mvp?

and i drop my name and ID

?

@celest shadow

[rough pivot]

How?

[frozen nimbus]

Hello I need support 😑😑

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @frozen nimbus. Remember to read through #faq before asking questions in the support channels.

[cyan nacelle]

how to get reawards when i win sq and i am mvp? and i drop my name and ID

[rapid mica]

Hello . How can i talk with aperson works in Pubgmobile i need help

[frozen nimbus]

they hacked my account I need support please

[frank saddle]

Please contact customer service for further assistance, and refer to sub-point 5.4 for more information [[1]](#questions message).

Generated using AwesomeQA AI

[frozen nimbus]

they hacked my account I need support 😓

[storm flume]

Please do not use languages other than English, @merry hedge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[merry hedge]

How can I register for the Arab Talents Program?

[frank saddle]

You can join the PUBG MOBILE MENA server for more information on the Arab Talents Program; refer to subpoint 3.1 in #735483472432594994 [[1]](#questions message).

Generated using AwesomeQA AI

[true sinew]

On the account recovery page when it askes for payments made in the past 6 months, it asked for date and amount, is the amount supposed to be the amount of UC i have purchased?

[slow ruin]

What are the conditions to be met to get the Test Server Link Token

[outer marlin]

Im need join Parnter

But i canr

But i cant

Im banned from pubgm-mena

Im just need help

[native anvil]

Yes, the amount of UC that you purchased.

[native anvil]

Could you please elaborate more?

[native anvil]

Please appeal to one of the staff members in the MENA server. We only provide support for this Discord server.

[true sinew]

they also ask for names of friends that ive played with, should it be their current name or their name of when i was playing with them

[outer marlin]

Im try but no

Staff dont accept

[native anvil]

The current in-game nicknames of your friends whom you have played with frequently in the past 6 months.

[eager minnow]

why my account recovery was still not approved. even tho i have 10000% accurate. i remember everything in that account. but the customer service still doesnt trust me. this my 7th time trying to get it back.

[slim willow]

first of all, I quit the game 7 months ago.
I went again, I was playing 90 fps, I didn't have any muscle in the time, but now I have extreme muscle.
My config is the same as 7 months ago
32 bit gameloop guarantee
I play 40-50fps
I couldn't understand

low fps

help me pls

[outer marlin]

@native anvil @native anvil

[halcyon iron]

PUBG hacked my account
They unlinked my socials account from my PUBG I'd at the same time and I can't login my account @violet token

How to contact PUBG @unborn igloo

[frank saddle]

To contact PUBG MOBILE support, you can either select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right, or select Help in the top-right corner of the login menu [[1]](#questions message). Additionally, you can email PUBG MOBILE MOBILE's customer service at [e-mail] [[2]](#questions message).

Generated using AwesomeQA AI

[halcyon iron]

How to I recover my PUBG account

How to contact with PUBG mobile

[halcyon iron]

It's not working

[fervent veldt]

I can't link my account even after waiting 15 days

Can't wait anymore

[true sinew]

Hey, im trying to do the verification to recover my pubg account and they asked for names ive used in the past and i found this screenshot, however i have no idea how to type those symbols rn, could someone type it out for me please?

[tribal citrus]

Hello

[marble tendon]

just use play games log in bro

facebook or phone number aswell

[tribal citrus]

Hi, I need your help. Someone stole my account. I need help to recover it.

[marble tendon]

change the method of log in to play games account

[tribal citrus]

Yes i did

Look

Pls i have this account 5 years

@marble tendon

What do I have to do to recover my account?

[frank saddle]

To recover your account, contact customer service in-game for assistance [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[true sinew]

can someone send this symbol in chat please?

[fervent veldt]

I can't link my account even after waiting 15 days

[keen lava]

how dk k use the premium cpupon create

[storm flume]

Please contact the customer service for further assistance, @fervent veldt. Refer to subpoint 5.4 in #faq for further information.

[green agate]

You will need to wait for it to come back.

[sudden mist]

Good afternoon. Can you please help to recover my stolen account. I filled out the recovery form three times - and no results . Could you please help me?

[empty oracle]

How to download beta

[rough pivot]

From playstore?

[storm flume]

You can participate in an ongoing beta version by navigating to Beta Test Invitation within the global version's recommended events, @empty oracle. For more general information, please refer to https://bit.ly/3BT8RKg.

[alpine blade]

My pubg i not opening and my internet conation is also good pls tell me a solvion

[peak pelican]

@celest shadow Hello how to unable gyroscope . I can't unable this because I don't know how to do it

Please help me

[slow ruin]

how to get link test server code?

[celest shadow]

Please provide a video recording of your issue.

[celest shadow]

You can disable gyroscope in the Settings, under Sensitivity.

[peak pelican]

No not this
How to enable this one

@celest shadow is it available on mobile

[celest shadow]

You can enable it in the Settings, under Basic Controls.

[peak pelican]

Thank you so much for the help

[tribal citrus]

@celest shadow

Help me pls

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tribal citrus. Remember to read through #faq before asking questions in the support channels.

[lyric island]

HELLO i would like to ask a question

is WOW, arena or arena is different category and WOW diffrent

[vagrant venture]

Stole the account. 1. 5685213167 2. was [e-mail] 3. Removed all bindings 4. 8152 matches 5. 71 levels

[thorn condor]

Poco F3 GT has 90fps?

[frank saddle]

If your Poco F3 GT meets the minimum hardware requirements of 90Hz display refresh rate and Snapdragon 865 or Dimensity 1100 CPU, it may access the 90 FPS option with Smooth graphics [[1]](#questions message). If it's not available, you can submit a request through this form: https://forms.gle/e1cyNbdzbbhAuYWQ6 [[2]](#questions message).

Generated using AwesomeQA AI

[thorn condor]

I don't know if it's available that's what I'm asking 😅😂

[fervent veldt]

Ipad pro 11inch m2 has 120fps?

[near falcon]

Help

I NEED HELP

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @near falcon. Remember to read through #faq before asking questions in the support channels.

[cyan citrus]

120 FPS is not available in PUBG MOBILE at the moment.

[fervent veldt]

Ok thanks

[thorn condor]

Poco f3 gt run pubg with 90 fps?

[blazing beacon]

i have an issue, i am trying to log in with facebook on emulator but i am not able to log in, its giving me a server error, how do i fix that?

[frank saddle]

Please ensure your network environment is stable and try switching between 4G or Wi-Fi [[2]](#questions message). If the issue persists, consider contacting in-game customer service for further assistance [[1]](#questions message).

Generated using AwesomeQA AI

[blazing beacon]

@feral forge

can you help please?

[feral forge]

Can you please provide a screenshot?

[blazing beacon]

of course.

i have log out of my alt account

alright let me provide one

[blazing beacon]

sir the game wont open currently

[blazing beacon]

im fixing it right now

i will send picture soon

@feral forge

[night cloak]

hello, i have an account in the vietnam version of pubg and i cant change the region into my own country, is that normal?

[frank saddle]

Yes, it is normal. You cannot transfer your account from the Vietnam version to another region, and you'll need to use the intended game version to log into your account or create a new account in the global version of PUBG MOBILE [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[feral forge]

Please try with a different Internet connection and see if it helps.

[blazing beacon]

okay let me try mobile data

[tribal citrus]

Hello

[blazing beacon]

it did not work, i am still not able to log in even with mobile data

[tribal citrus]

I did not work

@feral forge

They have stolen my account, they asked me for my email account and a number to play a tournament and it will be a scam

I have always used email

@feral forge pls help me

[feral forge]

Please refresh your browser or use a DNS.

[blazing beacon]

how do i use a dns?

[storm flume]

Please contact the customer service for further assistance, @tribal citrus. Refer to subpoint 5.4 in #faq for further information.

[feral forge]

You may browse on the Internet for more information in this regard.

[blazing beacon]

okay

[hollow egret]

i try to recover my account
When I submit the application, this message appears to me. What is the meaning of the test area in account recovery?

[frank saddle]

The "test area" error might be related to account recovery being available only in certain regions [[1]](#questions message). You should contact in-game customer service for further assistance [[1]](#questions message).

Generated using AwesomeQA AI

[tribal citrus]

@feral forge

[green agate]

Contact the in-game customer service for account issues.

We are unfortunately unable to resolve them here since we are only volunteers.

[tribal citrus]

do you know this one

Server

All stolen

Wtf

I want my account

They wanna my card visa

Omg

Who is this man?

Support what?

I don't know who I trust now

@feral forge

[mellow burrow]

Prob a scammer dont take further step and let a moderator assist you!

[tribal citrus]

Ok @mellow burrow thnx

[chilly spade]

This is a scammer, kindly block and report the user to Discord.

For your issue, contact in-game customer as Discord moderators are not affiliated with the support team.

[hollow egret]

any one help?

[green agate]

Please refer to the bot's response.

#questions message

[thin void]

Is it possible to join Pubgm beta discord server?

[frank saddle]

It is unclear from the provided information whether there is a specific PUBG MOBILE beta Discord server or how to join it [[1]](#questions message).

Generated using AwesomeQA AI

[thin void]

How to join Pubg Mobile Beta test discord Server for providing feedbacks and all

[hollow egret]

Not help!!

[night cloak]

Is there any date about pmco fall split @green agate

[twilit path]

Any one here use SAMSUNG s22 ultra ? What about 90 FPS

[frank saddle]

As of October 2022, the Samsung Galaxy S22 Ultra did not support 90 FPS [[3]](#questions message). However, it may be supported in the future if the device meets the minimum hardware requirements [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[grizzled bane]

Hello sir i hope everyone is fine...

I have a question ❓

How can we can participate in the global tournament

What is the requirements for this tournament not only this others as well which pubg official tournament?? Can please anyone guide me and tell me the prodecure

[rough pivot]

Samsung are not good for gaming