questions

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @strange smelt. Remember to read through #faq before asking questions in the support channels.

[plain mason]

Hi guys I just wanna to ask some Few questions
1:In my Country we are more than 350k or 400k Players and Every day we get players that Play pubg mobile the question is we dont have any server To get low Ms how we can get?
2:What are the requirements to get our country Server ?
3: Can Our Internet companies Buy if we ask?

@worthy sinew

[night cloak]

😂

Bro that want work you can chose between servers

They have different MS so choose the best for you

[worthy sinew]

Ensure that you have selected the optimal server (which has the lowest ping) that matches your current physical location. To check, go to in-game Settings, select Account and check your current server.

For troubleshooting, you can also refer to the following support article: https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/141-what-should-i-do-when-i-experience-lag-or-connection-lost/

PUBG Mobile always strives to provide a shorter network latency most of the time for better gameplay experience. If you encounter any specific issues in-game due to high ping/ms, feel free to make a post in #996458713126797405 with necessary information.

As far as your other questions are concerned, please wait patiently until someone, who is better informed, responds.

[balmy sundial]

Guys I want some help

@worthy sinew I need help

[worthy sinew]

Please state your query, @balmy sundial . Members of the community will try to assist you.

[balmy sundial]

Can i ask u pubg account recover related questions?

[frank saddle]

Yes, you can ask about account recovery, but for further assistance, you should contact customer service in-game [[1]](#questions message).

Generated using AwesomeQA AI

[compact elk]

hey anyone know what to do with this?

The link is not working

[chilly spade]

Copy and paste the link on any other platform where it can be linked.

[compact elk]

[worthy sinew]

Remove the image.

[compact elk]

Why?

[chilly spade]

It have the discord link of private server.

[compact elk]

[worthy sinew]

It is a private invitation sent in-game for a select few.

[compact elk]

@worthy sinew can u come in private dms please

[chilly spade]

I suggest dming a mod.

[worthy sinew]

Please state your query here if it is related to PUBG Mobile.

[compact elk]

Hm

[compact elk]

i dmed piston rn

[storm flume]

Please do not use languages other than English, @true vigil. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sick pebble]

why this issue no one is answering
#questions message

[undone dust]

Why i can not buy uc using my visa meza from midasbuy ?

I used it before and it was working but now i can't 😔

[chilly spade]

Contact MIDASBUY support please. Otherwise, you may purchase UC through in-game store.

[compact fjord]

How can i play with a good ping ?
Im in middle east and i play with my friend in morocco and the ping is higher than 140ms
So is there any solution please

[halcyon sandal]

When will the winners be announced for the event of PUBG M DJ which finished on 7 June @green agate @celest shadow @lime juniper

[worthy sinew]

Which country do you reside in?

[rose marlin]

How does one get the Vanguard title? #questions

[worthy sinew]

The information is provided in subpoint 3.27 in #faq, @rose marlin .

[night cloak]

Hello, I'm ranked 2 on the crew. When will I get the title?

[cyan citrus]

Playing without the Dinoground mode will have the dynamic weather.

[frozen viper]

Good day ya'll, coming to you guys as an last resort. Since the pubg help center couldn't help. Nevertheless so I enabled 2 step verification on my pubg account. So that if someone had to have access to my email and attempt to log in that pubg would send an confirmation code to either my email or phone number. But here's the thing. The device I originally played pubg on is no longer accessible. I no longer have my old phone number nor do I have access to my verification email used for pubg. My current device is one of the newer Huawei phones which no longer works with Google etc. I do however have my email which is linked to my pubg account, but I keep getting stopped which is weird because my account has been logged into on my friends device. I sc of previous payments I made on the account on my old device etc. But still nothing. So now the question is how do I get my acc back?

[night cloak]

Hello, dear friends, is there anyone here who can help me?

[vague saddle]

What you need ?

[worthy sinew]

Can try the following, @sick pebble :
• Perform a repair by selecting the "Routine Repair" and "Repair Resources" options through Repair button from the login page.
• Followed by clearing the app data of the social media account you are using to log in. For example if you are using Facebook, you can go to Apps 🡲 Facebook 🡲 Clear Data.
And then try logging in to your game account.

[daring void]

anyone here

if we report hacking content then we have to provide screeshortss also

[amber kraken]

In game support

[daring void]

na na i was talking about live report

[blissful oxide]

Why no one play fpp?

[daring void]

because its full of camper

[chilly spade]

Through form or live reports in #livestreams, No.

[blissful oxide]

I was waiting in lobby for about 5 minutes and never had a match for p
Fpp

[chilly spade]

Matchmaking is related to how many players are currently in the queue for certain game mode, map, and perspective. You may try to switch to a different map or try again later, @blissful oxide

[halcyon sandal]

Why no mod answering my question?

[blissful oxide]

I do that , random map but nothing changes

[chilly spade]

State your query, a mod or community member will reply to you.

[halcyon sandal]

.

[chilly spade]

Try removing language specific-matchmaking.

[chilly spade]

Discord COMMUNITY MANAGER no longer participate in event management. You may refer to this response
for more information, #discord message

[halcyon sandal]

Ok thank u Soo much ♥️

[daring void]

through this forom

@chilly spade

[chilly spade]

No need to share screenshots.

[daring void]

by any chance i can get that reward by sumbitting that ss

[chilly spade]

In #livestreams?

[brisk frost]

Hello

[night cloak]

if you send an appeal about login how long does it typically take for Tencent to get back to your email with a reply?

[night cloak]

forever

i emailed pubg mobile support on 4th and didnt get a response till now

[chilly spade]

Hello, please state your query.

[night cloak]

So 8 days that not horrible 😅

[west cove]

Hi
My account got hacked 3 months ago and i did everything to get it back but i couldn't, can anyone help me here to talk with pubg support in discord please

[storm flume]

Please contact the customer service for further assistance, @west cove. Refer to subpoint 5.4 in #faq for further information.

[west cove]

I need something more than further assistance, the further assistance its not helping, i want someone to come ask details and talk to me in same time

[storm flume]

Please do not use languages other than English, @unique socket. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

@west cove did you provide purchase history and stuff like that?

[eager minnow]

i have alot of purchase of history. like 2023-4-12 60UC and more. but still didnt get any respond.

[west cove]

Yes 2 of them with the date and amount, one of them is 7700 from uc Station, still didn't get back the account

[crude ravine]

why isn't my claim getting acknowleged it just keeps getting rejected after two days. it's not even telling what's wrong.

@glossy sable

@lime juniper

[west cove]

Mine as well 😢

[crude ravine]

did they reply you on discord?

[left hazel]

what is the best emulator for a low end device pc ?

[night cloak]

Yeah I have tons of payments I haven’t appealed yet good to know

[west cove]

My account price was about 1500 dollars, and i Lost it at 2nd of march, i have all information but still got rejected

[feral forge]

Please be advised that Gameloop is the only emulator that we recommend, you cannot play PUBG MOBILE on other third-party emulators. Otherwise, you risk an account suspension.

[frail comet]

Hello. Does anyone know what the cooldown time is when trying to login with Gmail using the "Obtain" verification code after exceeding 3 times?

[pseudo stream]

Excuse me, for more than two weeks, I want to call support, and they say that the system is busy

[sacred dawn]

Can someone help me? My account was hacked and blocked. I restored access to the account, changed all passwords, ticked "sign out from all devices", but the hacker can still ban this account. I just need to log out of the hacker's devices so he can't block my account anymore

[storm flume]

Please do not use languages other than English, @strong skiff. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[chilly root]

I tried to register more than once, but no code came

[harsh breach]

@feral forge
What is meant by the player's level in the terms of registration in the popular battle

My brother can you answer the question is very necessary
@celest shadow

[west cove]

Can i call pubg supporters or text to them live?

[queen urchin]

Any mod available

[storm flume]

Please contact the customer service for further assistance, @west cove. Refer to subpoint 5.4 in #faq for further information.

We are unable to provide assistance if you do not ask a question or state a problem, @queen urchin. Remember to read through #faq before asking questions in the support channels.

[plucky rivet]

Hi all!
On the OnePlus pad, the aspect ratio is 7:5, so the resolution is also not standard: 2000 × 2800 pixels...
All this together gives a pixelated / square picture in the lobby and in battle (regardless of the selected graphics quality settings)

Is there any way to actually fix this? There is a strong feeling that the game did not correctly "understand" the screen resolution

[bronze elbow]

I purchased UC from Midasbuy but I did not get the bonus . And the second time I purchase I get the lower one

Why?

Is that a glitch

I can show the payments

[fickle basin]

Not ma email not my devices no can remove email

@static sleet nub

<@&481161015728406538>

Since 0 mods online and replying

Or doing their job ...

Had to use it sorry

[harsh breach]

Do you want to remove the e-mail, but you do not have the private e-mail in the account?

[fickle basin]

@harsh breach yes someone playing in my acc

Even changed acc servev

And played 30 matches innit

Also those devices not mine

Like that email its not mine

[next flume]

51316890109

[fickle basin]

They just hacked my acc and put it

[next flume]

1087436800928268328. 51316890109

[fickle basin]

@celest shadow

[harsh breach]

Submit an account recovery request and provide the necessary information, and everything that has been linked will be deleted, and your account will be linked to the email that will be submitted through the request submitted by you

[fickle basin]

@harsh breach how i do that

My question

[harsh breach]

You can do this through support through the game

@fickle basin
You can submit a request through
Log out of your account, then enter the help, and then choose the problem of logging in to the guest account, then enter the account recovery and provide the information required of you

Please make sure to provide true and correct information and you will be answered within 14 days via mail

[sterile basin]

Hello

[sick shale]

Please contact the customer service via in-game settings for further assistance regarding this matter.

Be advised that we are not affiliated with the customer support team, therefore we are unable to handle assist you with this.

[fickle basin]

@harsh breach bro 14 days man playe 40 matches in my acc and even spent all my uc

Even changed region

Wy cant one just unlink acc

Like wy make it so difficult

🤦‍♂️🤦‍♂️

[native python]

Someone hacked my account , can someone help me ?

[storm flume]

Please contact the customer service for further assistance, @native python. Refer to subpoint 5.4 in #faq for further information.

[fickle basin]

Brooo

I filled in it says 14 days

[harsh breach]

You provide the information that is required of you through the method, there is no problem, but you answered according to what you had the account, and then the support will return the answer to you, and your account will be retrieved after confirming the information that you provided

[fickle basin]

@harsh breach i did that 20 days ago had same problem and 0 help

Same guy on my acc now

I know the device

And never got email on my report

Like basically does someone even look at support

Im in this server since 2020

[harsh breach]

What was the support response when you submitted a request? Did you receive a response in your mail?

[fickle basin]

Everyone knows i use this acc

Even got offerd modd job and all

Directing somewhere else aint solutun

Sont talk like here guideline and f off

Just say i cant help u go to support ingame they cant help u aswell

Pubg game dying cuz tecent tryina do secirity

And wow i dont see that security

Some random guy from across the world gets in ur acc just from username

Nice security

[harsh breach]

In this way, many people I know were able to recover their accounts, my brother

[fickle basin]

1 easy email unlink will save my acc

But pubg had to make it u gotta be linked to email in order to remove it

And cuz i didn't log in 1 day i gotta wait 15

Look

X x

Thank u pubg mobile for making it easier on hackers to get ur acc

@lime juniper u see this

[harsh breach]

It happened to me

[fickle basin]

@harsh breach welp guess what its the hackers email

And guess what i can never remove

Guy got free mythic fashion acc

Wich i spent too much money innit

And game dosent give a damn

Or company

[harsh breach]

@fickle basin
Have you made sure that the support response has reached you via the linked e-mail?

[fickle basin]

0 emails gotten

Wait i got one

It was big help i provide every single thing and even many purchase dates every single one one of em and what i get

Ofc

Security

Ingame support really a help

They make u wait 14 days and dont help

Ikr

[quaint moss]

What that means 🤔
How to complete this task any idea and how much is certain number?
How to get gift to club

[sick shale]

Click on the question mark and see if that helps.

[quaint moss]

That just discribe what is info card does and how

It's effect work

[sick shale]

Will check and try to find an answer.

[quaint moss]

Appreciate ❤️

[chilly spade]

@quaint moss upload posts in club and you need to get a certain amount of gifts (popularity) through comments of your posts.

For this you have to post and recieve gift through club (your posts).
Amount is not written anywhere so just keep posting or sync with your social so it automatically posts until you get that info card theme.

[fickle basin]

Smh

Thx for not helping

🙋‍♂️

[shell adder]

Hello, may i know when the #royalmadness events will end? An estimation thank you.

[sinful saffron]

I'm not logged in that's why I'm trying to do this

I want to log in

My email kepps saying something went wrong try again later , when I want to log in using Google play games

[fickle basin]

Wont even let me submit

@sick shale @harsh breach here bro support helping

U said support here ya go

Now what

Wont even work

[fickle basin]

Yes

If this email is gone my acc will be safe

All i need is this email gone

I cannot change it cuz acroding to pubg u needa be currently logged in

To say in simple words .

[night cloak]

I need help. My account was stolen over 2 months ago. I tried to contact support in the game PUBG Mobile,but the support does not respond

[cyan citrus]

Please try to logout of your account and try to submit a request through the account recovery tool from the login menu using the Help option. When using the account recovery tool, make sure that you provide all the accurate information and an email that is not already linked with another PUBG MOBILE account, and you have access to it. After submitting the request, please wait patiently for a response from the customer service.

[fickle basin]

Done what next

I filled everything 100% correctly

Even payment details

Everything

For the whole 6 months every single payment date and amount

[cyan citrus]

If you are not able to provide the accurate information, they will not be able to proceed with your request, @fickle basin. Try to contact them again and make sure that you provide them with the required and accurate information.

[fickle basin]

Im 100% aure everything accurate

And now i gotta wait another 14 days

For their reply

[night cloak]

Me to

[fickle basin]

@cyan citrus is there any way for me to unlink email without bein logged in that email

Guy playing in my acc

[night cloak]

I have sent four times

[cyan citrus]

We cannot check any information you have provided to the customer service and we cannot confirm if it is accurate or not. If the customer service has decided that your information is not correct, then you will need to contact them again.

[fickle basin]

What if he uses hacks during those 14 days

@cyan citrus im here since 2020 60% of ppl who been here know its me

Wven half of modds

We gamed together and all

Ask alboz ask tina ask izzy

[cyan citrus]

As long as an account has been used for cheating activities, no matter who the person involved is (whether it is the owner or someone else), the account is bound to be terminated as per the terms of service of the game.

[fickle basin]

Thats qy im mad and tryina get rid of that email fasterr

I spemt thousamd of usd in that acc

[storm flume]

Please contact the customer service for further assistance, @fickle basin. Refer to subpoint 5.4 in #faq for further information.

[fickle basin]

Not gonna let it to waste cuz game security bad

I touched no links no nothing

Loggin i used in game

Only use for that game

[cyan citrus]

Plaese refer to my this response and avoid being persistent after you have been answered, @fickle basin.

[fickle basin]

Great work

So helpful

This wy game dying

Good job 👏

Play this game since s2

And in server for so many years 0 help

[cyan citrus]

Please try to logout of your account and try to submit a request through the account recovery tool from the login menu using the Help option.

[night cloak]

I’m trying for two months

This is my account

[cyan citrus]

Please share a screenshot of the response from the customer service through your email that you provided when you used the account recovery tool, @night cloak.

[night cloak]

I have bills to pay

[night cloak]

How can I contact them

[eager minnow]

why? i put everything i know about that account. all question i put is right. but is it not approved. yeah. its because i dont want any linked email or phone number in that account.

[cyan citrus]

When you used the account recovery tool, you should have been asked to provide an email. You will receive a response on that email.

[cyan citrus]

This means that the provided information may not be accurate. If you are not able to provide the required accurate information to the customer service, they cannot proceed with your request. You may try to contact them again.

[cyan citrus]

Can you please share the link to this announcement?

[cyan citrus]

Could you please share a screenshot of the issue you have encountered?

[eager minnow]

i have like 8 of purchase history. and all accurate. my last nickname. i remember all of them. the problem is. i dont have any phone number or email on that account. but i got facebook and i unlinked it. because im scared if the hacker gets on my facebook. is it the reason?

[cyan citrus]

We cannot check or confirm the information you have provided, @eager minnow. Feel free to contact the customer service again.

[eager minnow]

if my recovery was successful. then where do i need to login if i dont have any links on that account.?

[cyan citrus]

You will be asked to provide an email when using the account recovery tool, @eager minnow. If your request is approved, all other login methods will be removed from your account and that email you provided will be linked to your account. You will be able to log into the account using that email.

[harsh breach]

@cyan citrus
Brother, can you help?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @harsh breach. Remember to read through #faq before asking questions in the support channels.

[eager minnow]

i got it. i will try to do my best and do the most accurate i can. thx

about the purchase history records. do i have to tell the date and amount of uc? like. 2022-05-54. 60.

[harsh breach]

?

[harsh breach]

Yes, my brother, you must specify the amount of the quantity you purchased with the date of purchase

[quaint moss]

Does one post enough if I get like and chicken bike in one post instead of alot

[eager minnow]

i purchased 60 uc on 16 april 2022. like that?

[harsh breach]

The invoice can be obtained from the store from which you purchased the quantity

[eager minnow]

like this? does the yiyuan also count.? i buy it from midasbuy.

i just put the date.? apr 15. 2022

[harsh breach]

Yes, but this depends on the support. It will depend on these bills, or is it limited only to the MedaPass website bills

[eager minnow]

so some of them is not accurate?

[harsh breach]

It could be

[eager minnow]

then how do i know if the purchase history is accurate or not?

[plain mason]

Hi guys I just wanna to ask some Few questions
1:In my Country we are more than 350k or 400k Players and Every day we get players that Play pubg mobile the question is we dont have any in-game server To get low Ms how we can get?
2:What are the requirements to get our country in-game Server ?
3: Can Our Internet companies Buy if we ask?

@cyan citrus

[cyan citrus]

What is your country, @plain mason?

[harsh breach]

Ask a supervisor how you can do that

I don't know why they don't answer my question

[glass knot]

Hello how to fix the Errore Server is not responding my Network is working with alle the other apps only Pubg displays the error message

[harsh breach]

?

[plain mason]

Somalia 🇸🇴

@cyan citrus

[worthy sinew]

Player Level can be checked from Basic Info page.

[harsh breach]

The level of the account is 87, and the popularity is more than 100,000, and it tells me that the player level 2 must be provided, and the popularity is level 4

With all this can not be recorded in the popular battle why

[cursive iron]

It's been 2 days trying to log in from my new device, but the problem is i don't get any sms msg with code !! 2 DAYS !!

[dawn sable]

Why was my post on ‘bugs’ deleted.?

[sick shale]

There is no information about the required number of gifts in Club. However, that may be announced in the future.

[sick shale]

We are unable to assist with issues in Gameloop.

[plain mason]

@sick shale @cyan citrus

[golden turret]

Hi, is there anywhere in Pubg where I can ask how can I recover my lost account please?

[frank saddle]

You can contact customer service in-game for assistance with account recovery issues [[1]](#questions message).

Generated using AwesomeQA AI

[night cloak]

if i got unsuccessful claim no one will be able to make another one for 1 week right?

someone tell me

[eager minnow]

just submit another claim on another device. a account recovery cant do more than 1 claim on one device. try doing another claim with another devices.

[night cloak]

i was asking if thr claim has failed,another can be made instantly?

[eager minnow]

i did a claim on 3 devices. 2 is unsuccessful claim. 1 is no response. well i have to wait 1 week for another

[eager minnow]

did you got any mail messages? that you put in the questions during the claim?

if no then just wait.

[harsh breach]

You must apply once and then wait for a response within 14 days

[harsh breach]

When will I get an answer for this question brother

[eager minnow]

i got a response within 2 days only. so i can do another claim?

[night cloak]

nvmd

[harsh breach]

Wait 3 days and then submit a request, but make sure that the information you provide is accurate and correct in order to approve the account recovery request

[dawn sable]

I asked them, who’s playing on pc and they said it’s because of the graphic. And if you want to ‘delete water’ you will easily/ sometimes the connection will be lost, but as long as you log back in, it will be fine. Also, before I posted the post, I already talked to customer service at GameLoop and they said you guys are the one who can fix it.

[sleek sigil]

who can help me contact support. about unlocking your account

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @sleek sigil.

[gritty island]

Hello Sorry i just need immediate help i have an issue Mr @onyx plover introduce you to me
Someone took my gmail and thought it he changed my twitter password and email and everything
I only can access to my account by facebook
may you help me please ??

[frank saddle]

Please try to follow the steps given in this support article to recover your Gmail account: https://support.google.com/accounts/answer/6294825 [[1]](#questions message). If that does not help, please contact the in-game customer service for further assistance [[1]](#questions message).

Generated using AwesomeQA AI

[gritty island]

@native anvil

[native anvil]

Please contact the customer service of your social media accounts and the in-game customer service for further assistance. If you have a phone number linked to the account, we recommend enabling secondary verification.

You can find instructions on how to contact customer service in #faq sub point 2.8 and 5.4.

[eager minnow]

do i have to get 100% accurate.? impossible.

[abstract flicker]

How to get a pubg mobile partner title

[frank saddle]

The PUBG MOBILE Partner title is available to certain members of the official content creation program at the community manager's discretion [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[abstract flicker]

I am in content cretor hub now how i can get my rewards

How many countries able to join in cretor hub and gdg the rewards

[buoyant gazelle]

Uc station

[oblique anchor]

anyone know how to fix this problem ?

[vapid mesa]

Hello

Can't help me please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vapid mesa. Remember to read through #faq before asking questions in the support channels.

[feral forge]

You will still be able to log into your game account using another device.

[golden turret]

Hi someone link washed my account. I don know how? Is there anyway I can get my account back? I tried to file a claim but it says you can file claim in 3 to 6 months

[high walrus]

Hi, my account has been hacked. Can you help me? I want to unlink the number. ID: 5188319324

[frank saddle]

If you have access to any of the linked login methods or your account, please contact the in-game customer service, as they are unable to assist with account-related issues through this platform [[1]](#questions message). If you've lost access to your account, it is highly unlikely that you will be able to recover it [[1]](#questions message).

Generated using AwesomeQA AI

[high walrus]

Yes, I have a login account

[dusty crow]

buy a new phone

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @cold gale.

[rustic mist]

When will the Mythic Forge outfits be updated

[frank saddle]

The Mythic Forge is a lasting feature, and the prize pool and redeemable items update periodically without affecting forge progress [[1]](#questions message)[[2]](#questions message). The previous prizes are usually updated with each new season, which occurs every two months [[1]](#questions message).

Generated using AwesomeQA AI

[bronze lake]

I am not getting my secondary verification code in my phone number. Suddenly facing this today morning. I checked everything. And phone number is also right one.

[cyan citrus]

Please try again at another time or contact the customer service in-game for further assistance if the issue persists, @bronze lake. You may let us know if the issue is not resolved through the customer service within 14 days.

[bronze lake]

What is the ideal time to try? I tried several time in few minutes

[cyan citrus]

Do you receive any kind of notification message when you try to obtain the verification code, @bronze lake?

[mellow burrow]

How to get a discord name with no #?

where should i go to change it

[bronze lake]

No i didn’t

[night cloak]

It should come up automatically

I literally went into the app and it was like a “new” pop up screen that took me through the steps

Also you can go:
Click on your profile > account > username

[mellow burrow]

So i have to do what now?

[night cloak]

It’s under account information

[mellow burrow]

I changed my username to O B L I but still have the #

in it

[night cloak]

Have you updated the app ?

If you have, then it might be the country you are in. The app will usually inform you when there are new things - the minute you open up your app the pop up of new things occur

And it depends on how long you have been using discord - newer users might have to wait a bit

Sorry I can’t be of more help 🌸

[plain mason]

Hi guys I just wanna to ask some Few questions
1:In my Country we are more than 350k or 400k Players and Every day we get players that Play pubg mobile the question is we dont have any in-game server To get low Ms how we can get?
2:What are the requirements to get our country in-game Server ?
3: Can Our Internet companies Buy if we ask?

[rustic mist]

what country

[plain mason]

Somalia 🇸🇴

[rustic mist]

they dont make servers for countries

its always a group of countires

countries

[median vale]

I have an email linked to my account, but using google play login. When I try to login via email, it says 'failed to login. please try again (211)" . I also don't get verification code on my mail to log in through verification code. To add a phone number, it is also need to log in via email. How should I login with email when nothing is working?

[empty oracle]

What’s this

6days

Of what?

[vague saddle]

6 days before your apple link is removed

[desert zodiac]

guys any one knows how to put ULTRAHD on settings of the game ? on emulator

[eager minnow]

in the account recovery questions. "what is your highest tier reached in the past 6 months" do i have to tell my highest tier reached in the past 6 months or more than 6 months?

[chilly spade]

Just tell the highest tier you reached in past 6 months.(From jan-june)

[strong parcel]

Can you guys reply me for this questiob, are you guys using aim assist or not?

In my experience, when i not using aim assist, 70% i win cc, but when i use aim assist , i think its only 50% win cc , so in my mind if I use aim assist my gameplay will be much better.
But..., when i open scope , when I open the scope, whether it's red dot, holo, x3, x4, I feel a little difficult to spray medium distance

so i need advice, what should i do

Thank you for reading and sory for my bad english .

[vagrant tulip]

+aim assist doesn’t help you get headshots in my experience

It always lower your aim under the head level

Of your aim is perfect for headshots never use it

[eager minnow]

is it like. my highest tier reached is ace dominator in career or just past 6 months? my highest tier reached in the past 6 months is ace. like that?

[oblique anchor]

@dusty crow im using pc

@feral forge im using pc

[night cloak]

i had redeemed some crate coupons, basically i had like 50 so i redeemed 5 but only 1 opened

whered the other 4 go

[green agate]

This may be a visual issue, but you can contact the in-game customer service if you believe you did not receive the items.

[night cloak]

oh my god

definitely a bug.

i had like 50 coupons, i clicked on redeem 5 and only 1 opened

[empty oracle]

How to get night theme cheer park

[cursive iron]

Really?? 3 damn days without getting any sms code !!! Thank you for this headache

[chilly spade]

Just past 6 months, choose ACE.

[real jolt]

Will the second half of the season have some additional features to the event mode? Like gear front or something?

[junior birch]

Dinoground Gear Front themed mode will be available on 2023/6/19 at 00:00 (UTC+0).

[night cloak]

How many extra level you get when you purchase the elite pass

[chilly spade]

You get extra missions which can only be completed by rp buyers.

[night cloak]

No what i mean is how many extra royale pass level do i get

[chilly spade]

You get no levels buying ROYAL PASS.

[proud drift]

join cheer park and leave if no night mode do the same thing every time.

[eager minnow]

alright. what about "what friends do you play most often in the past 6 months" do i have to tell the ID of my friends or nickname.?

[proud drift]

Any tips to get free rename card?

[frank saddle]

To get a free rename card, you may need to stay inactive for at least 28 days and complete return missions [[1]](#questions message).

Generated using AwesomeQA AI

[proud drift]

Ok thx

[fickle basin]

Ppl selling my acc

And ur support not helping nice

@celest shadow @green agate @light trout

@native anvil

[celest shadow]

Please contact the customer service first. You may reach out to us again if the customer service has not provided a solution within 14 business days.

[fickle basin]

@celest shadow im doing for 1 month broo

Look

Never get back at me

Man playin in my account

They even sold my acc and earning money

[celest shadow]

Please contact the in-game customer service instead.

[fickle basin]

Im doin whole month smh

@celest shadow ok so i can report my acc got sold tecnically a ban so how to get it banned

Im tired if i cant get it back its against yos terms

So ban it

🤦‍♂️🤦‍♂️

[fickle basin]

U can see the proof from here

If i cant get it back no hacker can have it

[night cloak]

Ohh

[celest shadow]

If it has been more than 14 business days, please provide a video recording of your conversation with the customer service and your numeric user identification.

[real jolt]

👍

[fickle basin]

@celest shadow

Their reply

Now waiting 14 more

🤷‍♂️

I provided everything accurate

And made so sure to put everything right

@celest shadow

[celest shadow]

Please provide a video recording and your numeric user identification.

[fickle basin]

Ok

[celest shadow]

Only UC that has been purchased.

[queen citrus]

I have just uploaded a PUBGM Beta 2.7 upcoming features video, is it ok? @celest shadow

[celest shadow]

As long as your content does not violate PUBG MOBILE’s terms of service, you do not have to be worried.

[queen citrus]

I appreciate your reply, thank you so much sir/mam.

[fickle basin]

@celest shadow

Pls help me

[night cloak]

Where is the limit of free royale pass

[celest shadow]

We need a video recording of your conversation with the customer service.

[eager minnow]

anyone answer?

[night cloak]

I have found a tiktoker who is promoting pubg hacks

He is literally promoting pubg outfits hacks

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @night cloak.

[celest shadow]

What limit are you referring to?

[fickle basin]

@celest shadow no conversation only ffilled up and sent

[night cloak]

Royale pass ranks

[celest shadow]

You mean you only submitted an issue through the customer service?

[night cloak]

Ohh

Why is it not the same than the 50 rp i think they set a rank limit for free pass

[fickle basin]

Yes i cannot even talk idk how

[cyan citrus]

And did you save the backup verification codes somewhere before?

[cyan citrus]

Please refer to this support article for further information: https://discord.com/blog/usernames. Please keep in mind that this channel is meant for questions regarding PUBG MOBILE.

[celest shadow]

We recommend resubmitting new information to the customer service.

[fickle basin]

@celest shadow u have 5 days to teach how to do

[autumn crystal]

Can i bromance with more then 2 ppl in pubg?

[cyan citrus]

Yes, you can establish the Bromance connection with 6 different players, @autumn crystal.

[autumn crystal]

Thanx!

✌️

[soft solstice]

@cyan citrus I want to ask that in which regions the Carol G twerking emote is available????? Specifically in europe

[cyan citrus]

This emote is not available in South Asia, East Europe or Middle East, @soft solstice. It should be available in other regions.

[cyan citrus]

You're welcome!

[chilly spade]

Ig ids, you may confirm if there is a question marm on it so you get sure.

[slate mason]

When is this royal pass ending ?

[warm pasture]

Will the app support controller

[cyan citrus]

The current Royale Pass will be available until 2023/07/17 (UTC+0).

[cyan citrus]

No, PUBG MOBILE does not support a controller or any peripheral devices. There is no information whether it will be supported in the future.

[warm pasture]

I see, when I did connect one I managed to only look around

[slate mason]

Thanx

[cyan citrus]

You're welcome, @slate mason!

[slate mason]

👍

[bronze lake]

No i didn’t save any backup verification code. I didn’t face this problem before.

[soft solstice]

@cyan citrus the carol g twerking emote ending date is same for all regions and that is 22 June 2023 UTC +0

@cyan citrus and is carol g twerking emote is in France and Germany regions???

[pearl kernel]

It is in France and Germany yes

[soft solstice]

I want to redeem it the last date for redemption or buying the twerking emote in all the regions is 22 June 2023 (UTC+0)

[marsh tusk]

Where to get pubg mobile beta invite code

[storm flume]

You can participate in an ongoing beta version by navigating to Beta Test Invitation within the global version's recommended events, @marsh tusk. For more general information, please refer to https://bit.ly/3BT8RKg.

[soft solstice]

@pearl kernel dear for acquiring twerking emote last date is 22 June 2023 (UTC+0)

@pearl kernel ????

[hushed delta]

Why are there only 2 skins for the win94?

Is it legal too buy accounts?

[sick shale]

Sharing/Selling accounts is against PUBG MOBILE's terms of service.

[soft solstice]

@cyan citrus is twerking emote available.in Singapore and Thailand ? And can I go to buy this twerking emote from there in 900 UC ? The last date to buy twerking emote is 22 June 2023 UTC +0 is this true? Or it has been removed from the shop????

@sick shale @cyan citrus is twerking emote available.in Singapore and Thailand ? And can I go to buy this twerking emote from there in 900 UC ? The last date to buy twerking emote is 22 June 2023 UTC +0 is this true? Or it has been removed from the shop????

[sick shale]

You may check from the shop, it shows the ending date.

[soft solstice]

@sick shale is it available in these countries i am asking that twerk emote is available in singapore

[queen citrus]

I Have Posted This On My Community Post, Is It Ok Or Should I Delete It?

@sick shale

@celest shadow

[sick shale]

We do not have a list for that.

[sick shale]

You can read PUBG MOBILE's terms of service at: https://www.pubgmobile.com/terms.html.

[pearl kernel]

Hi, I’d like to know where are usually the Sweepstakes winners announced from gleam.io websites ? Thank you

[harsh breach]

Please help

[somber laurel]

How can I get the pubg mobile partner title?

[raven stirrup]

can you add self revive… and can you give us the option to put bots in custom like custom games with that you make a room card that we could put bots to fill in when playing with friends in custom game

[eager minnow]

what is scrims and where do i join scrims? im from malaysia.

[frank saddle]

Scrims are community-organized practice matches or tournaments. You can look for scrim opportunities in channels like #tournaments and @swift remnant [[1]](#questions message).

Generated using AwesomeQA AI

[cyan citrus]

If you can provide the link to the event you are asking about, we will try to get an answer and get back to you.

[cyan citrus]

Please refer to #faq sub point 3.27 for further information.

[cyan citrus]

Please feel free to provide your feedback about the game through #996458713126797405 in compliance with the channel's guidelines.

[marsh tusk]

Login problem

[teal osprey]

@static sleet my saviour

can i ask u smt

[supple widget]

Anyone from Singapore cannot play event mode?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @teal osprey. Remember to read through #faq before asking questions in the support channels.

[vagrant tulip]

State your question

[marsh tusk]

No Working Singapur Saviour

[teal osprey]

premium crate actually says 1 day to end it means tomorrow at 2am it will disappear or it will stay up for another 24h?

[vagrant tulip]

It ends after 1 day which is at 00:00 UTC

[teal osprey]

00:00 UTC for me is 02:00 am cause i live in europe so cet time

so it means tomorrow at 02:00 the crate will disappear?

or tomorrow the 1day will transform into 24hours and it will go decrease to 0h

cause i remmember it being like that

thsts why a friend told me when it says 1 day in truth is still 2 days

[broken monolith]

When guncraft firearm will be available again?

[granite trellis]

What rewards will be given if winning the community matches?

[teal osprey]

@celest shadow u here?

[teal osprey]

@light trout

[pearl kernel]

I wasn’t sure if I could post links here : https://www.instagram.com/p/Cs9gscnPfph/?igshid=MzRlODBiNWFlZA==

Thanks

[midnight blade]

I need help

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @midnight blade.

[brisk willow]

Hey I’m a returning player but I just wanted to know the well being of the game and if it’s doing good because a lot of games have been shutting down recently

[chilly spade]

Dont worry, the gane won't shut down and servers are active aswell soldier! GET BACK TO YOUR BATTLEGROUNDS 🎉

[fresh wasp]

hello i cant play dinosaur mode with my friends when i start the match it shows some members of the game have not unlocked this mode

i and my friends have downloaded all maps still it shows

anyone here to help me?

[chilly spade]

What is the level of your friends accounts?

[fresh wasp]

everyone has above 50

i am facing this problem from today

[chilly spade]

Can you share a recording of that issue here?

[fresh wasp]

where do i post

here?

[chilly spade]

Yes. @fresh wasp

[fresh wasp]

when this skill mode has come from then i am having this problem of some members of the team have not unlocked this mode

this thing shows when i invite someone

[worthy sinew]

Refer to this message: #questions message

[fresh wasp]

so where do i tell my problem?

[worthy sinew]

Try reinstalling and see if this solves you issue.

[fresh wasp]

ok

[hollow heath]

How to report if people are rude

In game

I have video recording, can a strong action be taken against them?

[cyan citrus]

Please report such behavior directly through in-game using the built-in report feature or the customer service.

[hollow heath]

Okay thanks

[cyan citrus]

You're welcome!

[fresh wasp]

it is still showing @worthy sinew

[cyan citrus]

Are you using a different version other than the global version of PUBG MOBILE, @fresh wasp?

[fresh wasp]

VN

[pearl kernel]

Quendi quendi

[cyan citrus]

We provide community support only for the global version of PUBG MOBILE. Dinoground Gear Front will be available in the global version from 2023/6/19 at 00:00 (UTC+0), so players of the global version will not be able to play with you in the same game mode until then.

[cyan citrus]

Waiting for confirmation. Will get back to you soon.

[teal osprey]

@cyan citrus

premium crate actually says 1 day to end it means tomorrow at refresh time it will disappear or it will transform timer to 24h so it will stay another day?

[cyan citrus]

There should be a timer showing the exact hours remaining before the premium crate will expire, so we can assume that the current premium crate will also be available tomorrow, @teal osprey.

[nimble fractal]

Why I am getting this while I reset password of number just now but I can’t login by this method

[cyan citrus]

Did you successfully reset your password, @nimble fractal?

[nimble fractal]

Yes I did

But when I login I get this issue

After that I login my account with both main links. Facebook and Twitter and again I try to login but same issue again occurs

[cyan citrus]

It is possible that you have not entered the correct password, @nimble fractal. Please try again or try to perform a routine repair of the game from login menu.

[nimble fractal]

I did this method that you said. I also completed my routine repair as well

Is it possible if I reset my device?

[cyan citrus]

There should be no need to reset your device for this issue, @nimble fractal. You may try to change your password one more time.

[nimble fractal]

I did 2 times

[cyan citrus]

If the issue persists, please contact the in-game customer service for further assistance, @nimble fractal.

[eager minnow]

how to know if im almost to conqueror? like how many points away?

[nimble fractal]

Still same issue

[chilly spade]

You have to be in top 100 in rank in your server to be conqueror.

[cyan citrus]

Please try to inquire about this on the same Instagram post.

[fresh wasp]

bro yesterday i was playing with my global friends

dinosaur mode

[cyan citrus]

Yes, but the Gear Front is not available in the global version at the moment, @fresh wasp.

[fresh wasp]

if any mode comes in future,i will be able to play with my global friends?

[cyan citrus]

You should be able to play with your friends afte the Gear Front game mode is available for them after June 19, @fresh wasp.

[fresh wasp]

from june 19 i can play with my global friends?

[cyan citrus]

You should be able to, yes, @fresh wasp.

[fresh wasp]

thank you

[cyan citrus]

You're welcome!

[modest coral]

When is the dino event ending

[prisma palm]

Is this the real Pubg Mobile Discord?

Me account got hacked, can someome get private il tell everthying also i got linked third link but the hacker linked phone number and turned on 2nd verification

@cyan citrus

@glossy sable

@celest shadow

[storm flume]

Please contact the customer service for further assistance, @prisma palm. Refer to subpoint 5.4 in #faq for further information.

[prisma palm]

I made the support email: [e-mail]

But no one reply me

[worn crystal]

When dyno mode over?

[wintry prism]

Pubg dont want join matching maps with sim internet why

[night cloak]

@cyan citrus @celest shadow @glossy sable
Is this name allowed?

[prisma palm]

You help Me?

[night cloak]

Contact customer service qs mentioned earlier

will the data get wiped out when i delete my account that is linked to a google account?

[frank saddle]

If you delete your Google account, you may lose access to your PUBG MOBILE account linked to it [[1]](#questions message). To avoid losing your data, contact PUBG MOBILE customer service for assistance [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[prisma palm]

Can send a link?

[night cloak]

In-game brother

[prisma palm]

Yes but how i possible to ingame if i can't even login if the guy turned on Phone Number

[night cloak]

Click X and you will help option on top right corner

[prisma palm]

Yes and i writed to the email but didnt replyed yet

[night cloak]

You may need to wait as customer service receives enormous request so there might be delay in response.

how do i delete my pubg account that is linked to a google account?

will the data get wiped out when i delete my account that is linked to a google account?

[night cloak]

The account deletion option is available for players who have registered in Europe

[night cloak]

im in souteast asia.

If you have any other Social Network linked you can unlink your Google

[tranquil terrace]

My account has been stolen, I need help

[frank saddle]

Please contact the customer service in-game for further assistance with compromised accounts. Refer to subpoint 5.4 in #faq for further information [[1]](#questions message).

Generated using AwesomeQA AI

[delicate tendon]

I can not play match events with my friend , is it a bug

[tranquil terrace]

My account has been stolen, I need help

[frank saddle]

Please contact the customer service in-game for further assistance with compromised accounts. Refer to subpoint 5.4 in #faq for further information [[2]](#questions message). Additionally, consider contacting the customer service of your social media accounts and enabling secondary verification if you have a phone number linked to the account [[1]](#questions message).

Generated using AwesomeQA AI

[glossy sable]

No.

[twin yew]

Although I do not have a phone in my account, the code does not come and because I tried a lot, it gives the error that you try very often and I did not try for 7 hours, but again the same error and the code does not come again.

[celest meadow]

Hello how can I change or I choose my city in Pubg. Note that I already choose the country witch is Sweden ! But I can’t see any options to choose my city 😔

[barren furnace]

Can you get pubg mobile partner title on tiktok??

[storm flume]

Please refer to subpoint(s) 3.27 in #faq for further information, @barren furnace.

[willow vigil]

how is the new gear front being distributed? some friend has it some doesnt

[night cloak]

no my account's main link is google.

[night cloak]

how do i delete my pubg mobile account that is linked to google?

i really wanna delete my pubg account.

but its only linked to google.

what should i do to delete it?

[brisk willow]

Can someone @ me but what do the shop tokens in the game do ?

[chilly spade]

You can buy different wearables and skins from it. Tap on the shoo token and then go to use to use them.

[worn crystal]

Hi

When Dino mode finish

[night cloak]

How long does the support center answer reports?

[brisk willow]

Where is that token icon at I don’t see it in the lobby

[chilly spade]

Which token are you talking about sir? Can you please send a screenshot of the token here for clarity?

[chilly spade]

Customer support recieves huge amount of reports on daily basis. Patience is required, a support agent will answer you as soon as possible sir.

[eager minnow]

how to turn on the invisible control gameplay button?

[chilly spade]

You mean you want to make your controls transparent?

[eager minnow]

Yes

[chilly spade]

Go to settings --> customize buttons ---> select layout ---> tap on the button you want to make transparent and tap on the arrow in the middle above of screen---> follow steps ij picture below;

[eager minnow]

thanks so much

[brisk willow]

Where can I use the shop tokens that I find in game to get stuff Can someone send me a screenshot

[brisk lark]

How to get pubg star tag

[junior birch]

Please refer to sub-point 3.27 in #faq for further information.

[brisk lark]

ازاي اعمل شراكة مع ببجي

[storm flume]

Please do not use languages other than English, @brisk lark. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hushed barn]

Sory

[junior birch]

You may redeem supplies with shop tokens that is marked with a shopping cart on a mini-map.

[brisk lark]

How to work a partnership with the company?

[junior birch]

If you mean how to acquire the Ultimate Influencer title (previously PUBG MOBILE Partner), then please refer to sub-point 3.27 in #faq for further information.

[native anvil]

Please do not self-promote. It is against the #735483472432594994, @hushed barn.

[high walrus]

I want help, please. My account has been stolen. I want to recover my account. I cannot access the account. I want help

[frank saddle]

Please reach out to the in-game customer service for assistance with compromised accounts. You can find instructions on how to contact them in #faq subpoints 2.8 and 5.4 [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[high walrus]

I need help please

I can't contact pubg mobile technical support

😡

[frank saddle]

To contact PUBG MOBILE customer service, go to the main menu, select SETTINGS from the bottom-right corner, and choose Customer Service at the bottom-right [[1]](#questions message). Alternatively, you can select Help in the top-right corner of the login menu [[1]](#questions message).

Generated using AwesomeQA AI

[queen urchin]

The team hasn’t replied me yet

About rain and thunderstorm in matches

[olive isle]

https://media.discordapp.net/attachments/410479299347480578/1119819181194493983/IMG20230529144114.jpg
How to turn off this animation

@spark cedar

[daring void]

@olive isle u can't turn it off I guess

[daring void]

@high walrus go to repair and repair urs game

[olive isle]

Let a mod answer it

[daring void]

@olive isle they r busy it's part of the game so u cant

[olive isle]

I think we can disable it because that animation is not showing to everyone you hear that some people are running while that animation is playing.

[daring void]

@olive isle records that vdo where u hear the sound and report on bugs

That's just the bug I guess

[sick pebble]

is there any way to download highlights?

[sick pebble]

I mean save to device gallary

[ebon granite]

I am getting restricteda area code error from yesterday what should I do

?

[frank saddle]

It could be an issue with your Internet or DNS. Try setting up the DNS as mentioned in subpoint 4.3, or try a different Internet connection. If the issue persists, contact your Internet service provider for further assistance [[1]](#questions message).

Generated using AwesomeQA AI

[ebon granite]

Where is subpoint ?

Give link to subpoint

?

[night cloak]

Hello all 🌸

What is the lowest amount of players in a map?

My sister and I recently played a map with 52 players and it was so much more fast paced and exciting compared to the 100 player map 😮

[dusty crow]

Nusa: 32 players
Real players: depends on rank

[night cloak]

Hectic 😮 I thought Nysa was 100 too, I must be confusing it with another map

Thank you so much 🌸

[static stag]

Can anyone assist me what this is? A friend of mine who lives in Dubai is now at Phillipines and and she is unable to matchmake with us on the event mode (E and Livik).
Thanks

[hushed bolt]

How to fix lag in pubg

[hushed bolt]

Maybe he didint downloaded the mod.?

[static stag]

Nuhh she had it downloaded. She can play solo or with randoms but she can’t play when she joins us.

[cyan citrus]

Please ask your friend if she is using a different version of the game other than global version of PUBG MOBILE, @static stag.

[static stag]

I had problem for few days but I did the repair thingy on pubg n game worked pretty well- I suppose u try that?

[hushed bolt]

Yes why not maybe it will work

[static stag]

Same as us🫣 we been playing for months together. She travelled to Phillipines for few days n she can’t play w us from there. Could it be the region she at? Or like are some region not given access to play the event mode?

[hushed bolt]

I dont think region is the problem bcZ its a mod and none can block player to play a mod

[cyan citrus]

Please provide the following player details in https://discord.com/channels/393088095840370689/1119514550820159498, @static stag:

Numeric User Identification
Server
Device
Operating system version
Network Type (Wi-Fi or Cellular)
Country.

[static stag]

That’s what I thought but then at the same time we got no answer to how n why that’s happened🫣🫣

[cyan citrus]

It is possible that your friend has access to Dinoground Gear Front which is going to be available for you tomorrow.

[static stag]

Thank you!

[hushed bolt]

Maybe she try redownload pubg

[static stag]

Makes sense! Thank you🫶🏻

[cyan citrus]

You're welcome, @static stag!

[static stag]

Ig that’s what we might go for atm! Thank you🫶🏻🙂

[hushed bolt]

Hope it work and u can play again with her

[static stag]

Hopefully 🤞

[night cloak]

Can someone explain me this
Is this all free if you have 1000 UC?

Buy 1 pack and get back 1000uc
Till 10 times?

[frank saddle]

Based on the information provided, if you purchase an RP Activity Pack and are active in completing missions regularly, you can collect corresponding UC rewards, up to a full refund of all UC spent [[1]](#questions message). However, the exact number of packs and UC refunds may vary depending on your activity and mission completion [[1]](#questions message).

Generated using AwesomeQA AI

[night cloak]

If I did bought that pack and If I do my mission regularly and spend time on my account for increase activity, I can get back my full 1000UC that I spend on that pack?

[cloud solstice]

Yes

[cloud solstice]

But it's advisable to do it when there are enough missions left to do because if you have no missions left, your UC is gone. PS Each week gives about 800 RP points worth of missions

[night cloak]

Is that pack worth buying for 2 week of rp mission?

[cloud solstice]

Yes if you do all missions in that two weeks you'll get 1600 RP points. that's enough to get back your UC

Also, daily missions in weekly activity in that two weeks would give you 360 RP points. so you could actually buy that pack twice and get back ur 2k UC

[night cloak]

Anyways is there a way to not claiming rp point from complete rp mission?

[cloud solstice]

I don't think so. but not sure 😄

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @cosmic turtle.

[queen urchin]

Does anyone here notice that rain and thunderstorms got deleted without mentioning

[cyan citrus]

It is not deleted, @queen urchin. As mentioned previously, playing without the Dinoground mode will have the dynamic weather.

[queen urchin]

I played much of those

Haven’t got a songle rain

Theres fog

But no rain

And my game fully downloaded

[ebon granite]

iam getting restricted area error what should i do ?

can anyone give link to subpoints ?

[cyan citrus]

This usually happens when you are trying to access the game from an area where it is currently not available, @ebon granite.

[ebon granite]

@cyan citrus its happening from 2-3 days and when i switch to mobile network its works but not on wifi

[eager minnow]

can someone help me with the provide purchase questions. i have alot of purchase history and some of them may be not accurate. so how to know if those purchase history are accurate or not?

[chilly spade]

You may add all during the certain timeline required as only 2 are minimum required so. You can also try the ones you remember and are correct from the list.

[eager minnow]

so all those purchase history are not right?

[foggy umbra]

hey huys:)

[chilly spade]

The history is right but some purchases may got cancelled or refunded so you may double check from your app/play store.

Begging is not allowed, please delete the message and go through #735483472432594994 to get familiar with server rules.

Kindly delete the message sir.

[ruby solar]

..

[foggy umbra]

okey bruh sorry:)

[ruby solar]

Tell me about next upcoming update

[foggy umbra]

we also dont know

[ruby solar]

Ok no problem

[foggy umbra]

you have to do youtube for seeing upcomeing update

otherwise you test beta version of pubg mobile

[eager minnow]

how do i double check?

[chilly spade]

I mean check from your app/play store so youcan get double checked if that info is correct.

[eager minnow]

like this?

that was february 24-26 2022

i think that was 1 year ago

[chilly spade]

Yes, and if you haven't bought any ( in last 5 months) I guess leave empty or zero.

[minor musk]

Is there any good vpn for play in NA region?

[dusty flower]

I have a quick inquiry regarding the use of a mouse with an auto-click button in PUBG Mobile. Could you please clarify whether such a mouse is allowed or prohibited in the game?

[wraith valley]

One of my friend got gear front mode enabled in dinoground and not able to match with us. Anyone facing similar issue??

[static stag]

A few of us actually! A mod reasoned out some possibilities. If u scroll a bit, u will find it🙂

[green agate]

We do not recommend vpn usage.

[wraith valley]

I saw your conversation, but there was no fix. They just said to wait and it doesn’t make any sense

[green agate]

If it gives an advantage, then most likely not.

It's usually how external programs work.

[fringe ridge]

Okay so there is a annoying thing in dinosaur mode, so basically when im driving t-rex my teammates just drive front of me with burning vechiles and it keeps saying my merit is decreased even if I dont do it on purpose bcs they just drive on my ay

wayÕ

way*

[abstract flicker]

Tell me more about creator hub

Im a contact creator and i have 39000 followers on tiktok how i can get uc rewards

[static stag]

@wraith valley I meant this one

[wraith valley]

Found the issue. If i login to game in UTC+08:00 (Brunei, central Indonesia, Malaysia, Philippines, and Singapore) timezone, using any vpn. I can see the dinoground event with gear front enabled. Looks like timezone issue with pubg. @green agate @cyan citrus

[teal osprey]

thank u bro

[patent monolith]

How to fix authentication revoked via Facebook login in iPhone??

[eager minnow]

so i have to put my very last purchase?

[velvet spindle]

Hi I just downloaded the game. graphics package - legacy and graphics package - classic, can I download their packages? I didn't understand what it does.

[lunar finch]

Hello, I lost my login credentials for my account in the game, and I could not log in. Please help to access my account again, and thank you ID 5622929580

[proud drift]

Hello there I have an question, what does uhd do?

Coming soon but it’s already 2 years

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.

[chilly spade]

All purchases in last 5 months

[junior birch]

The graphic setting enhances your overall gaming experience. Unfortunately, the aforementioned feature is presently non-functional but is expected to be available soon.

If you have any feedback regarding this matter, please submit it in accordance with the guidelines of #996458713126797405.

[junior birch]

If a player purposefully uses grenades, or other items, by carrying or other means to harm teammates, they will be banned from matches and receive a severe Merit deduction. The higher their tier, the greater the penalty. Repeat violations will result in harsher penalties.

Should you require any further assistance with this, then please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.

[eager minnow]

is yiyuan_1 also counts? and how many months is this purchase has been?

i dont have any 60 uc purchase history. all of them are more than 5 months ago.

if yiyuan_1 doesnt count then i dont have any purchase history in last 5 months.

may 31. 2022. its like 1 years ago.

[chilly spade]

It does not counts.

[chilly spade]

Leave empty and if it requires then type 0 with todays date.

[tame plover]

Hi Or I can see devices compatible with 90 fps

[frank saddle]

Unfortunately, we do not have a list for devices that can support 90 FPS in PUBG MOBILE. You may refer to the list of devices that are unable to run PUBG MOBILE with 90 FPS instead: #questions message [[1]](#questions message).

Generated using AwesomeQA AI

[eager minnow]

then i cant get back my account if i dont have purchase history?

[chilly spade]

Add other information correct and see if your information get accepted. For further wuestions related it you may contact customer support.

[steep ingot]

does anyone know where the velociraptors or other dinos spawn in misty port?
ik one location (marked blue)

[hidden cypress]

You’re a mod?

[chilly spade]

No.

[hidden cypress]

Oh ok

[eager minnow]

what other information should i provide than purchase history?

[steep ingot]

anyone? help?

[eager minnow]

i dont play metro royale so i dont know

[steep ingot]

oh okok

[cyan citrus]

You're welcome!

[cyan citrus]

Please refer to the community section under roles in ⁠⁠#guidlines for more information on how apply for content creation program,

[chilly spade]

Select 2 and type 0 in them because you haven't bought once in last 5 months. In last question tell them that you haven't bought any UC so you have added 0.

[teal osprey]

pubg uses my device mic instead my earphone mic how can i fix this?

[velvet spindle]

Hi I just downloaded the game. graphics package - legacy and graphics package - classic, can I download their packages? I didn't understand what it does.

Please help me 😅

[eager minnow]

thanks

[tough fulcrum]

Whenever i open the basic Microphone my game sound drops immediately to a lower quality (since i have Ios)

without headphone

[olive coral]

لو سمحت انا كان عندي حساب ببجي رابطو بفيسبوك بس حساب الفيسبوك اتقفل و انا عايز الحساب بتاع ببجي

[storm flume]

Please do not use languages other than English, @olive coral. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[tiny wind]

a

[teal osprey]

@green agate help

[green agate]

We are not able to help if 0 context is provided.

[teal osprey]

pubg uses my device mic instead my earphone mic how can i fix this?

[green agate]

What exactly do you mean by "earphone"?

Are you using bluetooth?

[teal osprey]

yes

[green agate]

You have to connect them before you load into the app.

[teal osprey]

no i tried it doesnt fix

i have this problem since 3months

before it was good

[green agate]

It's most likely an issue with your bluetooth device then, if the game has the necessary permissions.

[teal osprey]

but my bluetooth device work perfectly in any app and the day it happened all was good around 20cet and no setting has been touched

at 23 i open game again and this happened

nothing has happened to my earphone or device

it just changed

[green agate]

If repairing the client and changing your settings does not fix it, you probably need to change something with your phone's settings.

[teal osprey]

like what?

[marsh turret]

@teal osprey

[teal osprey]

i already checked every setting related to this

[teal osprey]

yes?

@green agate

[green agate]

Yes?

[teal osprey]

which setting

idk what to do this is pubg problem

[green agate]

I would not be able to help with that since it varies with your bluetooth device.

[teal osprey]

razer hammerhead True wireless X

[green agate]

Repairing the client should fix sudden audio issues, however the issue persisting means you might be having physical issues with your device.

[teal osprey]

software or hardware

cz my ios is 13.6

and i have ipad

mini 5

[static sleet]

Can you show a screenshot of what you are asking about downloading?

[olive geode]

Hello, how i can delete an account of myself?

[wintry prism]

Send your device to trash

You are welcome

[olive geode]

Haha, any other way?

[wintry prism]

I am not sure but you can delete contact with facebook or gmail and then you cant join it or something like that and i think it well be deleted but i am not sure

[neon drift]

@static sleet I forgot my email and I can no longer log in. Can I unlink?

[olive geode]

Thank you, but i mean there was Delete Account button here and when you did tap it your account was going to delete in a week but now the button is gone

[static sleet]

Contact the in-game customer service. Refer to subpoint 5.4 in #faq for further information.

[neon drift]

@static sleet thanks YOU brother🤍

[lethal thunder]

Is this a recently updated @static sleet @green agate @cyan citrus

[surreal vault]

I am unable to recover my pubg mobile account

Please help me

[storm flume]

Please contact the customer service for further assistance, @surreal vault. Refer to subpoint 5.4 in #faq for further information.

[coral hemlock]

.

Is there a chance of getting bonus challenge back

[smoky pulsar]

when new super cars speed drift event is coming ?

[mellow burrow]

Is this glitched or something?

[vague saddle]

Nope.

the first month is only an event. the second month is these skills

[smoky pulsar]

when super cars coming

[onyx plaza]

hello how I can report player play with hack live on TikTok

[hushed delta]

In dms of mod

If u hvae screen recording

[onyx plaza]

@hushed delta i have TikTok link

[hushed delta]

Send i want too see

In dms

Not here

[onyx plaza]

@hushed delta were

[trail mulch]

Is someone here can help me with a problim ?

@green agate @cyan citrus

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @trail mulch. Remember to read through #faq before asking questions in the support channels.

[fringe ridge]

What percentage are bots and what percentage are real people in unranked erangel?

[vague saddle]

the higher the rank, the fewer bots

[fringe ridge]

I'm talking about unranked

[vague saddle]

it depends on how many players connect at that time, unranked is almost never played and usually 60-70% are bots

[fringe ridge]

Hmm okay, I feel like its same ammount all the time no matter do I play in monday morning or in saturday evening

[ebon granite]

@cyan citrus pubg beta server it's has been closed temporarily . I am trying from Morning I cannot enter

[rustic mist]

can someone give me the formula or ratio of survival:elimination points in your overall rating

[junior birch]

Entries in the Gift Record and Gift Rankings can now be deleted and players can be blocked from appearing in them through the highlighted option and clicking on "Delete History" and/or "Block Player" here:

[queen urchin]

Still no rain after 300 games

[steep ingot]

day 2 of asking if anyone know where the velociraptors or other dinos spawn in misty port?
ik one location (marked blue)

[azure tulip]

Is that map 5?

[steep ingot]

map 5?

wdym

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @onyx plaza.

[harsh breach]

What is the player level in the Popularity Battle Challenge?

[velvet spindle]

That's what I wanted to ask, thanks. I am using Turkish. classic and old graphic graphics packages...

[celest shadow]

You may keep an eye on #news for the latest updates.

[celest shadow]

This is not a glitch, players can now enjoy the Dinoground Gear Front mode!

[velvet spindle]

graphics package - legacy and graphics package - classic, can I download their packages? I didn't understand what it does.

[upbeat crater]

is the aug good

[celest shadow]

Yes, feel free to download these packages if you want to be able to view outfits, weapon finishes, vehicle finishes and others.

[celest shadow]

Feel free to ask this in #pubg-mobile.

[velvet spindle]

Thank you so much ❤️

[mellow burrow]

Aight ty Piston

[open atlas]

is midasbuy legit?

[frank saddle]

Yes, Midasbuy is an official website for purchasing UC in PUBG MOBILE [[1]](#questions message). If you need support, you can contact their customer service at [e-mail] [[2]](#questions message).

Generated using AwesomeQA AI

[mild aurora]

Anyone knows what specs does my pc need to have to run pubgm on emulator?

[queen urchin]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @queen urchin. Remember to read through #faq before asking questions in the support channels.

[chilly spade]

Here only support related to Mobile version of the game is provided. Kindly contact or read through Gameloop FAQ on their website.

[queen urchin]

Seriously pubg the dynamic weather got deleted i dont wanna bother anymore i need proof it aint deleted

No rain no thunderstorms no foggy miramar

Some mods say it ain’t deleted if so how i haven’t encountered that within 292 matches

[static sleet]

There are the resources to download maps, outfits, weapon finishes, and such.

[vestal oak]

Hello

How can i report 2 TikTok accounts?

[cyan citrus]

What is the reason for your reports, @vestal oak?

[vestal oak]

he plays with hack, promotes and sells hack

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @vestal oak.

[main monolith]

I am using #copyright channel and i can’t replay to a message mentioned me and ask me to provide something by the Community Managey? @lime juniper

[cyan citrus]

You can only send 1 message every 6 hours in the #copyright channel, @main monolith.

[vestal oak]

if I reported the accounts where Dyno indicated, would the problem be solved?

[cyan citrus]

Yes, the reported content will be taken down as soon as possible if it contains cheating content @vestal oak.

[vestal oak]

Nice

Thx

[vagrant venture]

Hello, I have such a problem, my PUBG MOBILE account was stolen. I didn’t transfer the binding data to any of the third parties, but now all the platforms linked by me, mail and number are just empty, how to restore the account?

[vestal oak]

For support

[cyan citrus]

You're welcome!

[frank saddle]

Please contact PUBG MOBILE customer service for assistance with your compromised account. Refer to sub-point 5.4 in #faq for further information on how to contact customer service [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[mellow oriole]

hey

@cyan citrus

i need help 😦

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @mellow oriole. Remember to read through #faq before asking questions in the support channels.

[mellow oriole]

i need to know if pubg mobile support pyypl

[cyan citrus]

Do you mean PayPal, @mellow oriole?

[mellow oriole]

no pyypl

https://www.pyypl.com

offical site

[vagrant tulip]

pyypl is using Mastercard, It will be accepted through Midasbuy.

But since Pyypl is not a bank dedicated to a specific region you’re unable to use it in app store/ playstore

[mellow oriole]

i guess i dont need it in app store/ playstore

right ?

in pubg

[vagrant tulip]

If you’re going to use it to buy from Midasbuy then yes

[mellow oriole]

so how can i use pyypl in pubg

and sorry for bothring you

hello ?

[alpine flower]

@mellow oriole

[mellow oriole]

اهلا

[alpine flower]

@mellow oriole use only English here

[mellow oriole]

ok

i hace pyypl

i have*

so can i buy in pubg with pyypl

[vagrant tulip]

You can buy UC through Midasbuy website not from inside PUBG MOBILE

https://www.midasbuy.com

From this website

[mellow oriole]

ahh thank you so much

[vagrant tulip]

You’re welcome.

[lyric ocean]

hi @vagrant tulip

[vagrant tulip]

Hello

[lyric ocean]

I bought the super missions by mistake, can I return uc?

[vagrant tulip]

No

[lyric ocean]

احا بقا

[storm flume]

Please do not use languages other than English, @lyric ocean. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[lyric ocean]

kk

@vagrant tulip dm plz

[vagrant tulip]

Nope

State your issue here

[lyric ocean]

bro i ask to join your clan

[vagrant tulip]

Alright, next time it’s something not regarding the support you may use #chat

[hushed bolt]

Is gfx tools legal

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @hushed bolt.

[tranquil shadow]

Anybody speak Arabic

[hushed bolt]

I want to play without lag

[frank saddle]

You can only use English language here. If you would like to seek assistance in your native language, you may refer to #735483472432594994 sub point 3.1 for a list of regional communities [[1]](#questions message).

Generated using AwesomeQA AI

[velvet spindle]

Thank you so much

[dawn pawn]

Hello, why isn’t there 90 fps on ipad pro m2 (2022 6th generation) 12.9 inches???

[pastel yew]

pterodactyl spawns near factory
between dock house and hoverport there is another pterodactyl spawn
there is a velociraptor spawn between power plant and construction site

[tawny iris]

My account is frozen for 1 day

How can i solve this issue please

Iam using emulater

I mean its not fair to be frozen for doing nothing?!?

[vagrant tulip]

It’s going through inspection unfortunately you have to wait for a better environment

[tawny iris]

I mean its for 1 day.. too much

There is no other solution?!

[steep ingot]

ohh thnx!

think you can mark them for me? on the map?

[eager scaffold]

hello, I recently won a $100 wow contest, already filled out the google form for the prize 2 times, nothing happens, can I write to someone for help?

[crystal seal]

Hello , I can't link or unlink anything in my account I've been trying for 2 weeks but it still tells me security check failed what is the issue ?
@worthy sinew

[coral hemlock]

I need help about wow map @lime juniper @celest shadow

[worthy sinew]

If your current device is the usual (trusted) device you use to login to your account, log out of all devices and login in with your e-mail again to check all the above conditions are met, @crystal seal .
If the issue persists, please contact the customer service in-game for assistance. Refer to subpoint 5.4 in #faq for this.

[native radish]

hello
I made a report through technical support to unlink the third link in my account, and the report was accepted, but they unlinked all my social links, and I cannot log into my account
any help!

[storm flume]

Please do not use languages other than English, @echo summit. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[native radish]

@storm flume hello
I made a report through technical support to unlink the third link in my account, and the report was accepted, but they unlinked all my social links, and I cannot log into my account
any help!

[junior birch]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics. If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

For further information regarding this, please refer to this message: #questions message

[buoyant gazelle]

Uc station

[frank saddle]

We do not have information regarding the UC station in the game, but Midasbuy exclusive UC Station is available: https://pubgmobile.live/945a18 [[2]](#questions message). Keep an eye on official social media accounts for updates [[1]](#questions message).

Generated using AwesomeQA AI

[native radish]

can any one answer me!

hello

[storm flume]

Please do not use languages other than English, @native radish. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[storm flume]

Please contact the customer service for further assistance, @native radish. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

How can we help you?

[tawdry sonnet]

Hi

[eager minnow]

hi

[modest coral]

Help

Can i retrieve my account z

?

[frank saddle]

Yes, you can recover your account if it was stolen [[2]](#questions message). Please reach out to the customer service for assistance, as moderators on this platform cannot help with account-related issues [[1]](#questions message).

Generated using AwesomeQA AI

[robust mortar]

Hello, the emote from pk6 in popularity battles, do you need 6000 synergy to equip it?

[coral hemlock]

I am facing issues of screen gotta stuck

@celest shadow

After i press the button to create then arena then it should me this after2 to 3 minutes and go to lobby without creating

@celest shadow

[crystal seal]

Its my usual device idk how to now do it but I'll try your method

[hushed bolt]

Try do repair

[native radish]

hello
I made a report through customer support to unlink the third link in my account, and the report was accepted, but they unlinked all my social links, and I cannot log into my account
any help!

[storm flume]

Please contact the customer service for further assistance, @native radish. Refer to subpoint 5.4 in #faq for further information.

[native radish]

@storm flume I can't contact with them again in 3 month