questions

[reef meteor]

Recovery link?
Where can I find a link to restore my account, please tell me

[frank saddle]

To restore your account, please contact in-game customer service. Refer to subpoint 5.4 in #faq for further information [[1]](#questions message).

Generated using AwesomeQA AI

[green agate]

We are not able to provide support for MidasBuy, you should check their options though to see what is available.

[rough topaz]

Hye Pubg I want to know something

[coarse remnant]

I still don’t understand why all my socials (FB/TWITTER) and number/email is not working and I can’t login to my account using those methods of login. Is it possible that someone else file a claim to my account?

I have 2FA on. I just played with my account the night before. They cannot unlink all of ít immediately cause you need to wait for a few days to unlink everything. That’s why i’m still confuse

[night cloak]

How long does it take? I have submitted my data, and is there a faster way for content creators who own more than 500K @green agate

[frank saddle]

Devices with a minimum of 90Hz display refresh rate and Snapdragon 865 or Dimensity 1100 CPU can access the 90 FPS option with Smooth graphics. If your device meets these requirements but doesn't support 90 FPS, it may be supported in the future. You can submit your device through this form: https://forms.gle/e1cyNbdzbbhAuYWQ6 [[1]](#questions message).

Generated using AwesomeQA AI

[light trout]

You can submit your device through this form: https://forms.gle/e1cyNbdzbbhAuYWQ6

[light trout]

Could you please elaborate what you are talking about?

[light trout]

What error message do you get or what happens when you try to login?

[light trout]

Feel free to ask the question over here.

Feel free to report it in #996546243859853424 along with a video recording.

You can logout from your account and use the repair option in the loading screen.

Could you please provide a screenshot of the helmet skin?

[neat minnow]

In tournament the pc is agree or no

@light trout

[light trout]

Which tournament are you asking about, @neat minnow?

[neat minnow]

In any tournament at the next week pc is agree or no

@light trout

[light trout]

If you are asking about #matches, then no. Emulator players are not allowed to participate in weekly matches.

[neat minnow]

Not that one minute

This@light trout

[light trout]

Those tournaments are not hosted in this server. Feel free to ask the organizers in that server.

[neat minnow]

OK THANKS

[light trout]

My pleasure!

[storm flume]

Please do not use languages other than English, @stoic sentinel. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[light trout]

Please use this channel only if you have question regarding PUBG MOBILE, @stoic sentinel.

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @nimble forum.

[mellow burrow]

If im making a clan?
and im in middle east server. (what all servers have low ping like middle east)

[sick shale]

Are you referring to the helmet shown in the attachment below? If so, it was available in Royal Pass Season 10 rewards.

[sick shale]

Clan leader's server does not affect on the clan members' server, if that's what you're asking.

[night cloak]

Oh lol Thankyou

for this contest we can post on what social media?

[coarse remnant]

When I try to login with FB/TWITTER new account opens. And if I try to login with number/email it says “Failed to log in. Please try again. (211)”

[mellow burrow]

I mean what servers has low ping in middle east

[blazing cosmos]

i have already updated pubg and gameloop still showing update again, how to fix its

i have already updated pubg and gameloop still showing update again, how to fix its

[warm wren]

In-game UC purchase has the option for 1,000 USD but no 100 USD. It is a huge jump difference between 50 USD and next stage is 1,000 USD. Is this intentional or an error?

[night cloak]

Why it wont let me play metro

[sick shale]

Can you try again later and tell us if the issue still persist?

Such minor are expected to happen since the new Metro Royale is launching today.

[uncut pelican]

Hello @cyan citrus and @cloud plume

I'm back
I'm still having trouble logging into pubg 🤦

I uninstalled, deleted GFX programs, went with filter and without filter, restarted my phone, but it still doesn't work.

[worthy whale]

Hello guys

My pubg login is not working

What should I do someone plz tell me

These two texts are showing me

please help me

[robust notch]

Can anyone tell me that in my game the ping is above 100ms in erangel map and while 20ms in livik map. Is there a problem with the game server?

[cloud plume]

Send a new video recording

[robust notch]

My ping is getting high in erangel map and 20ms in livik why?

[uncut pelican]

My pubg problem is such that I have to come to you😑

[night cloak]

If PUBGM service replied to my mail asking for my Email and number, am I good to share them?

[compact delta]

How can I earn this info card?

[night cloak]

Use VPN

[uncut pelican]

They are locked for now, you have to play more

[night cloak]

Maybe free up space? or get better connection

[uncut pelican]

Maybe you don't have memory or maybe you want a VPN

[uncut pelican]

I have seven gigabytes of memory and my internet is good, and I can't go without filter or with filter

[night cloak]

Did you try using VPN?

[uncut pelican]

Yes, I tried several different VPNs, but it doesn't work

[worthy whale]

I first logged in without VPN

But after that no more login

Network error is showing

[uncut pelican]

I am in Iran, there is a lot of filtering here

[night cloak]

my acc not recoverd ???

[uncut pelican]

It's true, but my internet is good

[night cloak]

Hello What Are The Advantage Of Layour 3??

[worthy whale]

I have WIFI. But it's not working

[uncut pelican]

where do you live

[uncut pelican]

Where do you live?

[worthy whale]

I live in Murshidabad, West Bengal

[uncut pelican]

Is there filtering available there?

@cloud plume Can you give me a man roll?

[cloud plume]

Reed the yellow line
"Receive certain amount of gift in club"

[compact delta]

Whats mean "certain amount of gift"?

[cloud plume]

What happened when the bar is complete?

[uncut pelican]

@cloud plume Who is the boss here?

[cloud plume]

I don't know about that
It's what is says for me

[uncut pelican]

It gives an error again

[cloud plume]

As i said yesterday
You can post about this problem in https://discord.com/channels/393088095840370689/996546243859853424

[uncut pelican]

Ok

[cloud plume]

Screenshot of error
Can you send here?

[compact delta]

How much gift is "certain amount"? Do u know or can u learn?

[uncut pelican]

Yes

Now I went without VPN, it's the same with VPN

[cloud plume]

It's your internet issue i guess

[uncut pelican]

My internet is good, I think it's a problem with the game, because I also have a good internet and I'm breaking the filter or the same VPN

Let me do something and see if it works

If it doesn't work, I will come again

Thank you, thank you very much

[queen citrus]

Why are my youtube videos getting uploaded here automatically? I don't wanna upload them here!!

[chilly spade]

You have turned on social media sync. Checo on right above corner. Turn that off if you dont want to send posts in clubs.

[craggy pike]

Do pubg again release in India?

I got an information regarding this

Can anyone say about this..?

[tardy niche]

What is that

[chilly spade]

That is a bug. You may report that by creating a post in #996546243859853424 following the channel's instructions.

To fix this issue, restart the game.

[fossil girder]

I have been absent from the game for 8 days. I came to open the game, link the beautiful third, but no code comes, it does not register, and an error 211 comes, I do not understand?

The first time it happened, the only account that happens with it, any other account I can register, I don't understand

[quartz scaffold]

What is the maximum number of devices to open an account per day?

[night cloak]

Means, the account has been logged into the Multiple Devices (Maximum for a day is i guess 4 to 5) that are allowed in a day.

Example: If you've 6 Mobile phones you can't login into the account from all six phone in single day.

[gusty jacinth]

Try to open your account by other social media accounts.

[cyan citrus]

You cannot apply for it, @night cloak. Please refer to the roles section in #735483472432594994 for more information, @night cloak.

[cyan citrus]

Can you share a screenshot of the issue you are facing?

[fossil girder]

It is open and the same problem occurs

[storm flume]

Please do not use languages other than English, @fossil girder. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

Everything is mentioned there, @night cloak. Please read it.

[gusty jacinth]

Submit your problem in #996546243859853424 section thank you.

[cyan citrus]

Please change your game language to English and share another screenshot of this notification.

[fossil girder]

Login Failed Error 211

[cyan citrus]

Please share a screenshot in English, @fossil girder.

[mint sandal]

How to get this title ? please explain moderators, (error If you have time)

[storm flume]

Please refer to subpoint(s) 3.27 in #faq for further information, @mint sandal.

[sonic hedge]

Hi it's been already 14days that I submit the file for account recovery at customer service and they still don't response me yet with via contact email that I gave them. Also I can't submit for another one for my account recovery. I don't know how can I get help here

[thin halo]

Hello, please provide a video recording of your message with customer service and your in-game ID as well, @sonic hedge.

[uncut pelican]

My pubg doesn't work

Not only for me, but for Afghanistan and Iran, the whole of Afghanistan and Iran

[cloud plume]

I'd say to you try downloading pubg from official website

[soft laurel]

is metro royale down rn?

[sonic hedge]

There's no response back yet over 14 days I mean. So I think I can't show you what u are asking for.

Also I can't submit another file for that account recovery due to I can't submit again if they didn't response back to us

[thin halo]

The video recording is required to help you further regarding your issue.

[sonic hedge]

Where can I gave you the record sir. I don't want to publishing my game ID here pls understand me

[thin halo]

Can send to my dms.

[hallow stirrup]

Is there Africa server If not which server they are playing and is there tournament for African?

[hollow heath]

Are the previous #events winners announced yet? I don’t see announcement of last 2 events @lime juniper

[twin yew]

what is pubg support email

[cyan citrus]

The e-mail for the customer service is [e-mail], @twin yew.

[twin yew]

ty

[cyan citrus]

There is no Africa server available in the game, but you may provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines. Players from any region have the choice to select any available server in the game once every 7 days. Regarding tournaments, you may refer to #tournaments for community-organized tournaments.

[cyan citrus]

You're welcome!

[void pivot]

I have been trying to login by my mobile number but it shows error 211. My mobile number and password is correct. Can you tell me how to fix it. I have reported several times in game.

[hallow stirrup]

Okay, I understand now, does it mean players from Africa and Oceania is not playing tournament because there is no specified server for Africa and Oceania?

[cyan citrus]

What kind of tournaments you are referring to, @hallow stirrup?

[hallow stirrup]

International tournament

[cyan citrus]

Please share a screenshot of the issue you have encountered.

[cyan citrus]

Can you mention the name of any tournament?

[void pivot]

Here it is

[cyan citrus]

Please try to reset your password and try to log in again, @void pivot.

[twin yew]

the same happened to me, the code is not coming, right?

[hallow stirrup]

I'm doing my new project of international tournament and I need to claim more information about is there available server for Africa and Oceania, in case you mentioned it that there is no server for Africa and Oceania, I will need to close Africa and Oceania

[void pivot]

I have been trying for several days. It doesn't send the verification code on number. Keeps me waiting and waiting.

[cyan citrus]

Please contact the in-game customer service for further assistance with this, @void pivot. If this does not get resolved through the customer service within 14 days, please let us know and share a video recording of your conversation with the customer service.

[void pivot]

I have their mail replies but it didn't solve the issue.

[twin yew]

this real?

[hallow stirrup]

He also writing to me about my tournament

[cyan citrus]

This is a scammer who would attempt to steal your account. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and [e-mail], @hallow stirrup and @twin yew.

[cyan citrus]

Please provide a video recording of your in-game conversation with the customer service.

[cyan citrus]

I told you about the available servers in the game. I cannot help you with your own tournament.

[void pivot]

He texted me too just now.

[cyan citrus]

Refer to this response, @void pivot.

[tired fractal]

what is this?

[cyan citrus]

Modification material pierces can be combined to make materials, @tired fractal. Materials can be used in the lab to upgrade different upgradable firearms.

[night cloak]

Good luck, I haven't been able to login to my account for a long time because my device is bad. When I switch to ywni device, the basics remained on the old device, e-mail, password, etc. It is in nothing, but I have deposited money many times and my profile photo is available in the account, I can instantly send a photo and it will be clear that my account is compatible with pps. and can you help me to reset the password like this

[inner atlas]

In the past 6 months, in which region did you log into the game most often?* can any one help me with that question. I have to fill ingame region or which country I’m living please help me

[zenith iris]

You need to re login your Gmail account in your new device. If you somehow forgot the password you can try reproducing the steps below:
**1)**Visit the official Gmail login page using a web browser.
**2)**Click on the "Forgot password" link below the login fields.
**3)**Provide the email address linked to your Gmail account and proceed to the next step.
**4)**Follow the instructions provided to reset your password securely.
**5)**Once the password has been successfully reset, log in to your Gmail account on your new device using the updated credentials.
Now login to the game using those credentials.

If you require further assistance, you may refer to the official Google support article at https://support.google.com/accounts/answer/7682439?hl=en for detailed instructions.

[cyan citrus]

Can you share a screenshot of the questions?

[sleek raft]

Why supply convertor is not visible?? Is this a bug?

[native anvil]

The Supply Converter feature was only available in the previous update (2.5); however, it is currently unavailable.

[sleek raft]

Thanks 🙏🏼🙂

[native anvil]

You're welcome!

[hallow stirrup]

Hello, in PUBG Mobile tournament they support Cyprus and Turkey as Europe or Middle East?

[uncut pelican]

are you Iranian? @native anvil

[sick shale]

You may refer to the tournament's rules for such information.

[nova ember]

how did people got this title

[sick shale]

You may refer to subpoint 3.27 in #faq for further information.

[nova ember]

understand now ty

[bleak pine]

Hello everyone. I'm Özlem from Turkey. I have been playing this game for more than 3 years. I haven't been able to log into my account since May 11th. On May 11th, I did an account recovery process. The account recovery process was approved, and all the connections associated with my account were deleted. I sent an email to PUBGM. They told me that I need to request a verification code with the email I used for the account recovery process. I'm requesting the verification code from the same email, but I'm not receiving the code in my email. What can I do?

Also, I have UC receipts related to my account and old verification code messages.

[cyan citrus]

Was your account compromised, @bleak pine?

[bleak pine]

I’m sorry but what do you mean ‘compromised’

[cyan citrus]

Was your accessed by some unauthorized user or did you just lose access to it, @bleak pine?

[bleak pine]

I think you had a problem with Facebook on May 11th. I always used to log into the game with Facebook, so that day I couldn't access the game. I'm not exactly sure if my account was stolen. The only thing I know is that I got worried for a moment and wanted to recover my account. Because I have been playing for 3 years and made many friends in the game.

I hope you understand me.

[bleak pine]

I just lose access

[cyan citrus]

When you try to log in with your linked social media account, is it creating a new account for you, @bleak pine?

[bleak pine]

Yes!!!!! this is insane!!!

[sterile warren]

Anyone know how to enter in bgmi upcoming tournament
Currently - Canada
Solo player - Currently
Any leads would be appreciated

Pubg tournament*

[cyan citrus]

Got it! This issue has been reported through #1108780265406472273. You may provide your details there.

[bleak pine]

That’s the new account but not mine

[cyan citrus]

Yes, please provide your details in #1108780265406472273, @bleak pine.

[bleak pine]

Ok thank you very much

[cyan citrus]

Which tournament you are referring to?

[cyan citrus]

You're welcome!

[sterile warren]

Back to India was t3 player and few matches in t2 as well with my squad
However pubg Official tournament or any other esports org .

[sterile warren]

Any tournaments

[weary epoch]

Guys i have bought the premium rp but cant see where the dragon skin is. How dini equip/get it

[cyan citrus]

You can participate in our #matches or look for community-organized tournaments in #tournaments.

[cyan citrus]

You should be able to obtain it when the new Royale Pass is released.

[weary epoch]

Thx

[cyan citrus]

You're welcome, @weary epoch!

[sterile warren]

However I'm solo currently I will grab opportunity definitely
Thnxx for the help

[gusty jacinth]

you can also join solo tournaments every saturday and sunday #matches

[sterile warren]

Ohh ok however over there the last match was on 14 may

[gusty jacinth]

yes I can see but whenever community match will start you can participate @sterile warren

[spark mountain]

I'm trying to create a wow map. It has not been approved 2 times, now I can't get an answer. Can anyone help?

[frank saddle]

To create a map in WOW, follow the instructions in the "wow-guide" channel of the World Of Wonder server [[1]](#questions message). If you're facing issues with approval, try seeking assistance in the PUBG MOBILE World of Wonder server [[2]](#questions message).

Generated using AwesomeQA AI

[spark mountain]

what's this

[random elm]

icant sine in by noble number error code 211

[cyan citrus]

Please try to perform a routine repair of the game from login menu and try to reset your password and try to log in again, @random elm.

[spark mountain]

I can't create a wow map, it's not approved 2 times, I'm waiting for an answer now if anyone can help, this is the id 51864574244

[random elm]

I did that same problem, and reinstall the emulator and change the internet. But same problem

[cyan citrus]

When did you last time reset your password, @random elm?

[random elm]

before 10 minutes

any help plz

[cyan citrus]

This issue has been reported through #1109118895803072592, @random elm. You may submit your details there.

[random elm]

thank you ❤

[cyan citrus]

You're welcome!

[dawn crypt]

@cyan citrus when season will start? Today or tomorrow?

[regal elm]

why my game stuck there always

[gusty jacinth]

try to change your network.

[cyan citrus]

New season will be available from May 21 at 2:00 (UTC+0).

[gusty jacinth]

spend 100min in match @night cloak do that

[night cloak]

in #matches can you join more than 1 match? or you can only play one

[sick shale]

You can join matches as much as you want.

[night cloak]

Are the matches streamed?

like recorded or live

[sick shale]

No, but we spectate the players.

[night cloak]

Are the rewards split or is x reward per individual

[sick shale]

Rewards are given to each member.

[night cloak]

Alright, Thank you 😊

Also are there any specific rules

[sick shale]

No specific rules.

[sleek ingot]

مرحبا

[storm flume]

Please do not use languages other than English, @sleek ingot. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

What does Esports special crate contain

[gusty jacinth]

Sometime you can get outfit’s or you can get some AG currency @night cloak

Try to explain your problem in #996546243859853424 @night cloak

[waxen parcel]

Is the season ending today in 3 hours or tomorrow?

It's may 20, 12:27 am right now in my country

[cyan citrus]

The current season will be available until 2023/05/20 (UTC+0). New season will be available from May 21 at 2:00 (UTC+0), @waxen parcel.

[waxen parcel]

oh so that means it's tomorrow for me

[waxen parcel]

cuz this is my time

[cyan citrus]

It should be, yes, @waxen parcel. The time I have mentioned above is according to UC. You can convert it to your own time zone.

[waxen parcel]

Alright thank you

[cyan citrus]

You're welcome, @waxen parcel!

[weary epoch]

Do we get 12 or 24 imeediate ranks for thr new premium rp

[cyan citrus]

You can obtain 24 ranks immediately after purchasing the Elite Pass Plus in the upcoming Royale Pass, @weary epoch.

[weary epoch]

But afte i purchased it its saying 12

[cyan citrus]

It says 24. Can you check again, @weary epoch?

[weary epoch]

Idk it said 12 before like 3 or 4 days

Maybe they changed

[cyan citrus]

Please check again, @weary epoch. It should be 24 now.

[weary epoch]

K

[upbeat pumice]

i am doing pubg gaming i am not able to hear properly voice of my team mates and cant hear foot steps my headphone is working ifne and everything is good, but after installation of new updated version it is problem, so any solution please ?

[gusty jacinth]

Have you tried to perform a routine repair of the game? @upbeat pumice

[steel forge]

Is the Update today at 20.05 at 04am Or is it 21.05 at 4am

[gusty jacinth]

PUBGM 2.6 update already available in google play store and app store @steel forge

[night cloak]

Nitro Disney Netflix Exxen Pubg Hesap Valorant Hesap İsteyen ucuz yollu dm gelebilir

.

[steel forge]

Yes yes ik

But i mean The new Royale pass

[gusty jacinth]

The new royal pass will be available from april 21, 2023, at 2:00 am UTC. @steel forge

[balmy monolith]

Anyone know how to fix talents not working in Metro Royale?

[storm flume]

Please do not use languages other than English, @somber tartan. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @upbeat pumice. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[fossil girder]

Icant Login !!

[gusty jacinth]

please submit your problem in #1109118895803072592 message section @fossil girder

[twin yew]

#1108780265406472273

[gusty jacinth]

He is facing login issue not the new account create problem.

[twin yew]

i have the same problem now

It sends me to a new account from my twitter link, it gives an error like yours from the e-mail

[gusty jacinth]

Ok

[dreamy bluff]

Is there a limit for sending popularity? or has it been removed?

[lilac cove]

Where do I go to get people to invite me to play with them? On this server?

[junior birch]

You may use #1092960389219766342 to look for other PUBG MOBILE players to perform in-game activities with.

[lilac cove]

THANKS BRO!

Ye I think Meow helped me out..Idk

[bitter hemlock]

Hi

I want a solution for

This wait

To many action!!?

@junior birch

Anyone here?

[dusty crow]

check yo spam

[bitter hemlock]

I tried 1 time and no code i recieved

From the second attempt it appeared for me

And from 2:30 PM until now, the problem is still there. I see this phrase

[green agate]

Unfortunately if you are not receiving the code, you will need to contact the in-game customer service.

This would require a physical change to be processed.

[peak oriole]

hello guys, I have a problem with my pubg account, it was stolen a few months ago, I made a ticket in the game and sent an email to this [e-mail], but no one has answered me yet and I have been waiting for several days good answer, I have sent all the evidence that the account is mine and all the past payment history just so I can recover it, can someone here help me please?! thank you

[frank saddle]

Please be patient and wait for a response from PUBG MOBILE support, as they are the ones who can assist you in recovering your stolen account [[2]](#questions message). Keep in mind that account security is your responsibility, and it's essential to use strong passwords and two-factor authentication to protect your account [[1]](#questions message).

Generated using AwesomeQA AI

[gentle birch]

Am I gonna get all of this stuffs once I finished this?

[harsh breach]

Brother, is the amount of $1 deducted when linking a Master Card or Visa Card, electronic payment cards, on the PUBG website to charge wrenches

[granite wasp]

Hi

[harsh breach]

What is the reason for the deduction? Because I only make a link, not withdraw or make purchases

[harsh breach]

Hello, my brother, these hateful people removed me again, unfortunately

[granite wasp]

I did not understand anything

[harsh breach]

You always didn't understand anything

[granite wasp]

This not general chat sorry pubg admin

🌚

[frozen idol]

I keep getting this error on Midasbuy “An issue was encountered. Please try again or try another card.” What can I do?

[green agate]

Please seek assistance from MidasBuy's support.

[storm flume]

Please contact the customer service for further assistance, @grand lodge. Refer to subpoint 5.4 in #faq for further information.

[vast cradle]

I cant find water reflection mode in ultra hd settings

[grand lodge]

So i jus need to wait for 3 days

[hazy stone]

I need to talk to an admin!

[hot crest]

When is the season ending?

[wide dove]

How much time gonna take to me creator application get accepted

[wide dove]

Today

[gusty jacinth]

The current season will be available until 2023/05/20 (UTC+0). New season will be available from May 21 at 2:00 (UTC+0), @hot crest

[chilly spade]

You will have to wait 30 days after filling the form.

Note- you will be only contacted if your application got accepted.

[frosty basalt]

#1077761379638984765

Better gaming chair?

[wide dove]

what reason will me application won't get accepted??

[chilly spade]

Maybe the internal criteria dont meet.

[wide dove]

Oh

[gusty jacinth]

You can directly report about this player through in game or here. https://pubgmobile.live/report

[zenith iris]

Sorry to interrupt but that's the form to report cheating contents not in-game cheaters.
@frosty basalt You can either report them by visiting the players profile(in-game) -> statistics
or thru the reddit (https://www.reddit.com/r/PUBGM_CheaterReports/)

[heavy vortex]

.

[worn crystal]

I am trying to adjust akm sensitivity ads and iron sight.
So I go to “ads-tpp no scope”.
Putting on max or minimum has no difference

[honest shuttle]

How to block someone

[gusty jacinth]

open chat with your friend you can see three line top left side in chat box tap there after that you can find block option. @honest shuttle

[honest shuttle]

Nah it goes to

Moents

Moments

[worn crystal]

.

[honest shuttle]

Ok now i blocked that

[sand furnace]

Ay will they give back the 720uc in the rp?

[gusty jacinth]

Ok

[tacit apex]

I'm using Gameloop Emulator and trying to do matching in almost every map possible , but it's not matching me not even tdm

[worn crystal]

How do I hit someone who is lagging ? And why should I lose point for being killed by someone like that?
And if it’s fair, is that okay if I do the same?

[torpid thicket]

I had an account tied to the discord, I go to the pubg, and there is no icon "Log in via Discord", while I have a version downloaded from the site. What to do? (I'm sorry, maybe something is not clear, I'm from Ukraine and I know English by 60%)

[gusty jacinth]

Use other login methods, check if there are alternative login methods available such as Facebook, Twitter, or guest account login. If any of these options are available, you can try logging in using one of those methods. Remember to use the same account details that were associated with your Discord login. @torpid thicket

Otherwise Contact PUBG Mobile support, If you are still unable to log in or if the Discord login option is missing even after updating, it is recommended to reach out to PUBG Mobile support for assistance. They can provide specific guidance and troubleshooting steps tailored to your situation. @torpid thicket

[cloud plume]

I have also downloaded from official website and login via discord is available
I suggest you to do a routine repair

@torpid thicket

[light trout]

Could you please reinstall the game and check if that helps?

[tired coral]

I want to set destination ports for QoS from router settings

[gusty jacinth]

If you want to set up Quality of Service QoS for PUBG Mobile to prioritize its network traffic, you can consider prioritizing the following ports commonly associated with the game:

TCP: 5222, 8701, 9001

UDP: 7000-8000, 8701-8709, 8777, 8888
@tired coral

[sand furnace]

Ay will they give back the 720uc in the rp?

[torpid thicket]

No, It doesn't help

[azure tulip]

Seems hack XD

[gusty jacinth]

try to perform routine repair.

[weary epoch]

How many modification material pieces do i need for 1 upgraded firearm material?

[worthy sinew]

Combine 10 Modification material pieces to get 1 Modification material.

[gusty jacinth]

10

[weary epoch]

K

[tiny vapor]

Will NA duos pick up pacestart of next season?

and for how long

[terse prism]

I want to change my email link because it was stolen @lime juniper

[hollow thistle]

help, I can't link my account via facebook between ios and android, it just make a new account

[gentle birch]

Answer pls

[junior birch]

You can change a linked phone number or e-mail through your account settings. For further assistance with this, please contact the in-game customer service.

but you cannot remove a linked phone number or e-mail.

[hollow thistle]

can someone help pls

[junior birch]

After purchasing 5 packs, you can draw the grand prize to get an item. After drawing the grand prize, you will be rewarded with 5 to 20 silver fragments for free everyday.

[gentle birch]

Am I gonna get all of the guaranteed rewards or it's just another draw?

[graceful palm]

Hello, I can’t log into my account, it says that it’s blocked, but in fact there’s not even a block

[mortal apex]

What do you mean? Can you share a screenshot?

[graceful palm]

At the beginning of the entrance, it says blocked, you click to file a complaint, they say everything is fine with the account and there is no blocking

[polar marsh]

Please refer to the private message from @polar marsh for further information, @graceful palm.

[uncut pelican]

hello

@polar marsh HELP

It didn't happen😑

[covert arrow]

When will premium crates come out

[heavy vortex]

.

[gusty jacinth]

what kind of help you want?

[junior birch]

You will not get all the guaranteed items after purchasing 5 packs.

[junior birch]

It is most likely to come after custom crate ends.

[indigo peak]

guys where I can find the iPhone giveaway

[junior birch]

What is the device you are using?

[lethal flower]

Im trying to change the mapping of my aim button but it doesn't move when I save and go back to playing. Help?

[junior birch]

Please try performing a routine repair from the login menu and try again.

[lethal flower]

I'll try to find that

[uncut pelican]

Do you remember I couldn't log into PUBG? That's my problem, I restarted my phone, I went with strong VPN, I went with VPN off, I even uninstalled PUBG, but it didn't fix it.

It's very complicated, my problem, don't bother yourself

[hollow thistle]

i want to link my account from iOS to android

[lethal flower]

Didn't work

[junior birch]

Please elaborate on the issue that you are currently facing. In order for me to address the situation promptly and accurately, @uncut pelican.

Furthermore, please take note that using Virtual Private Networks (VPN) is not recommended. The usage of VPN may put your account at risk of being suspended.

[uncut pelican]

So I don't use VPN, of course I am in Iran and because there is a lot of filtering here, I have to use VPN sometimes, the problem with my pubg is that no matter what I do, I can't access it.

I can't go to the lobby at all, I uninstalled it and even my internet is fine but it gives me an error

[weary epoch]

I have premium rp

So how can i use respect

[junior birch]

If you are using a public social media account, such as Facebook, Twitter, VK and WeChat, or an e-mail address or phone number, you will be able to access the game account linked to said login methods, from Android and iOS.

However, if you are still unable to log-in to your account, then, please try clearing your browser history and then try logging in by entering your account credentials. For further information, refer to sub-point 2.11 in #faq or contact the in-game customer service.

[weary epoch]

I dont see it anywhere

[junior birch]

Please contact the customer service for further assistance, @uncut pelican. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.

[uncut pelican]

Ok

[gusty jacinth]

try to put social media login like facebook or twitter after that try to login your account in android.

[lethal flower]

The repair didn't work

[hollow thistle]

I tried with facebook, but it made a new account on my android with it

[gusty jacinth]

try twitter

or put third login

if its not work then kindly contact with customer service. @hollow thistle

[junior birch]

You can respect your teammates through the highlighted button (which should be located near the mini-map). An example is shown on the attached files.

If you have an Elite Pass, Respect can be given up to 3 times every match, up to 12 times every day, up to 15 times every week, and up to 150 times for each Royale Pass. However, if you have an Elite Pass Plus, Respect can be given up to 3 times every match, up to 12 times every day, up to 30 times every week, and up to 300 times for each Royale Pass. You can receive Respect up to 3 times every match, up to 12 times every day, up to 60 times every week, up to 600 times each Royale Pass.

[buoyant gazelle]

Hello friends, do you know when UC Station is back?

[junior birch]

There is no such information. You may keep an eye out on #news for any announcements or in-game.

[junior birch]

Could you try resetting your current controls and try again?

[lethal flower]

Ok

It worked thanks

[sturdy hornet]

A quick question the people who look into recover my account speak what language Chinese ? <@&481161015728406538>

[junior birch]

Glad to hear that and you are welcome!

[sturdy hornet]

Chinese or Korean ?

@lime juniper

[junior birch]

You may refer to this announcement made in #news for further information:
#news message

[gusty jacinth]

Don't mention moderator role unless it's emergency, state your query in ⁠discord-assist and wait for staff to respond.

[indigo peak]

I cant find the lucky draw button

[junior birch]

Are you from within the eligible countries?

[indigo peak]

yes I'm from italy.
when I login the iPhone giveaway shows up but when I try to find it I cant find it

[indigo peak]

but my region is set to Bosnia and Herzegovina is that the reason?

[junior birch]

If your in-game region is not within the aforementioned eligible countries, then, you may unfortunately not be able to participate in the event.

[indigo peak]

is there a way to set my region to Italy without having to wait ? my online friend changed it. I know I was dumb sharing the account he even tried to steal it

but isn't it strange that the iPhone event still shows up?

[buoyant gazelle]

When will this weapon come?

[chilly spade]

There is no confirmed or official news about it, however you may suggest about it in #996458713126797405 so game devs can directly hear the voice of community!

[warm oriole]

are you all the same after the update, your ping suddenly 100+?

before update my ping always stay in 80 no up no down stabil

[little hazel]

In the xgame challenge I won but I am from nepal.

[trim wyvern]

The game is not accessible right now, it's not loading, do anyone else have the same problem ?

[night cloak]

not letting me in metro royale

any way of fixing it

[lethal flower]

Quick question, so earlier this week I played a couple of emulator games. Now I'm playing on mobile, is it possible that I'm still getting matched with emulator players? Asking because people are like weirdly too good for mobile. Or at least WAY better then when I played emu.

[worthy sinew]

No. Mobile players are not matched with emulator players, unless you are playing with a team/squad with atleast one emulator player.

[lethal flower]

What could explain this change of level then

[little hazel]

@thin halo

[worthy sinew]

Probably, your tier if you have levelled up. Or that more players have downloaded the new update since and thus better lobbies.

[lethal flower]

ok

welp back to cod

[worthy sinew]

Happy gaming !

[worn crystal]

Does fps / warm device affects ping ?

[chilly spade]

It doesn't affect ping in any way.

[cyan citrus]

Are you still facing the same issue?

[cyan citrus]

Hello! Are you still facing the same issue? If so, please add more details about the issue you have encountered when trying to open the game.

[night cloak]

yeah

[cyan citrus]

Please try to perform a routine repair of the game from the login menu and restart your game, @night cloak.

[empty cape]

Pubg account is hacked. Facebook is hacked. Email is changed. Fake form is submited by scamer. How to recover pubg account back. How to wash links?

[night cloak]

thanks

[storm flume]

Please contact the customer service for further assistance, @empty cape. Refer to subpoint 5.4 in #faq for further information.

[gusty jacinth]

Contact PUBG Support, reach out to PUBG's customer support through their official website or support channels. Explain your situation and provide any relevant details, such as your account information and evidence of ownership. They should be able to assist you in recovering your account. @empty cape

[empty cape]

Where is costumer server in discord i m unable to find.?

[trim wyvern]

Hi, no the problem is solved it just took a while to load but then it was okay

[empty cape]

Already fake form is submited by scamer. Not possiboe to resubmit form. In support pubg mobile.

[night cloak]

didnt help, same error

[gusty jacinth]

Try to mail

The e-mail for the customer service is [e-mail] @empty cape

[empty cape]

Ok lets try it.

[little hazel]

@cyan citrus .

[night cloak]

Hello , can any one Help me

I need some pubg mobile competitive discord servers link

Can any one send me some dc links

[celest shadow]

You may browse #tournaments or participate in our #matches.

[night cloak]

Bro can you send me some servers ?

[celest shadow]

We do not have any, but you should be able to find them in #tournaments if you reach out to any of the organizers.

[night cloak]

Okay thanku

[gusty jacinth]

Sure.

[little hazel]

@celest shadow .

[grim depot]

gimme name for pubg acc

i wanna start with tt

[celest shadow]

Please refer to the event rules for
further information:

https://www.reddit.com/r/PUBGMobile/comments/12cs10x/pubg_mobile_community_event_xchallenge_games/

[silent pagoda]

When is new ssn?

[heavy vortex]

..

👴

[silent pagoda]

Lol get unlimited data brokie

[heavy vortex]

no

and new ssn tomorrow i guess

[candid imp]

@celest shadow

@lime juniper

Hello Tencent team
my facebook page has been disable. someone anonymously report my page and Facebook team mistakenly remove my page. when my page has disable so Facebook team didn't send any notification or any support message. I really didn't know why Facebook remove my page. sir I want to reactive my page. I shall be very thank full to you. Sir I'm going to sending URL of my page and also screenshot I request Facebook team to review my page and reopen my page back. And give me retract I'd
..Thanks Tencent team...

I am highlighting a case where my profile/page has been disabled and i am unable to access it. Requesting you to kindly look into this.

Report number: 6398533063491427
Reporter name: Tencent

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @candid imp. We may otherwise have to mute you.

[junior birch]

The new season will be available on May 21, (UTC +0), along with the new Royale Pass.

[silent pagoda]

Thx

[heavy vortex]

no bug fix and no replies 👴

[north yarrow]

After I updated the game, I registered via Facebook, and I did not find my account, and he added me to a new account. Is there anyone who can help me because I have paid money in this account?

[frank saddle]

Please contact the in-game customer service for further assistance with your account issue, as they are the ones who can help you with account-related problems [[1]](#questions message).

Generated using AwesomeQA AI

[harsh breach]

Brother, how can I know the devices that support the 90 frame feature

[night cloak]

If their display is 90hz they support 90 fps

[harsh breach]

Does your device support 90fps?
Honor x9a

[night cloak]

Mine is 144

Lol

[harsh breach]

@celest shadow
How can I write the name of the phone and find out if it supports 90 frame or not

[worn crystal]

What’s the point of the m16 it’s barely around

Can’t find it 90% of the games

[night cloak]

Wtf is this @celest shadow still my email not linked

[vagrant tulip]

Did you receive any confirmation on your email?

Try to search an email from [e-mail]

[young forge]

Hi!
Are these Kitty/Dog Companions for 600 UC permanent? 😊

[sick shale]

Yes.

[young forge]

Thanks!

[undone gazelle]

Help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @undone gazelle. Remember to read through #faq before asking questions in the support channels.

[undone gazelle]

I bought a subscription, I did not receive an award, is there a Turkish official?

Turkish official?

Help me

[storm flume]

Please do not use languages other than English, @undone gazelle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sly stream]

Hello. I had reached crown II and still haven’t gotten the name tag yet.

[worthy sinew]

You'll receive the tier rewards when the new season starts viz on May 21st (UTC +0).

[sly stream]

Ok thank you, if investigators get demoted from tier crown, do they still keep the job?

[worthy sinew]

What do you mean by Investigators getting demoted?

[sly stream]

Like for example a investigator was crown but got demoted to Diamond.

[worthy sinew]

Are you referring to Investigator from in-game Security center?

[sly stream]

Yes

[worthy sinew]

The two are not related. Only your rank/tier in the respective ranked modes is reset when the new season starts.

[sly stream]

Thanks

[worthy sinew]

You are welcome !

[hollow thistle]

I used the same facebook account to log into my 2 devices (ios and android) but it made 2 different accounts, what do i do?

[frank saddle]

To resolve the issue of having two different accounts on your iOS and Android devices, you should contact in-game customer service for assistance [[1]](#questions message). Additionally, you can try emailing them at [e-mail], but keep in mind that the email is primarily for general queries and not account-related issues [[1]](#questions message).

Generated using AwesomeQA AI

[dreamy bluff]

Discord chat

You can check your rank in #481204134859505684

[pearl hill]

Hey please my merit is low because i killed my friend using grenade because he was trying to kill me using the same way and he reported on me so i gone to play solo mode but it takes along time to enter game if after this time entred me game i know that im wrong but please i need anyone to grow up my merit

[worthy sinew]

You can play Unranked/ VS AI modes to recover merit. Merit recovery is based on play time and in-match behavior. Repeat violations will result in slower Merit recovery.

[dreamy bluff]

Next time leave the game and report

[pearl hill]

Does VS ai grow up my merit really??

[worthy sinew]

Yes.

[pearl hill]

okay im trying now

@worthy sinew i should to win vs ai game to make merit grow?

I entred game with 10 kill and i died and my merit never increased

[cloud plume]

Please read this follow message
#1108780265406472273 message

[worthy sinew]

What is your merit @pearl hill ?

[pearl hill]

61

[dreamy bluff]

You have to be in top 10 or 3 to recover merits

[worthy sinew]

You should be able to play unranked solo matches and TDM/Warehouse as well. Note that you must complete the match, if possible win to ensure maximum merit points. You can recover a maximum of +7 merit in a day if your merit is between 60-79 (+1 merit each match).

[pearl hill]

Okay but it takes too long time to enter the match

[worthy sinew]

Try completing the VS AI (Hard) match.

[indigo peak]

where do i see the request I submitted to the customers center?

[junior birch]

Click on the "Service Record" in the top-left corner next to your profile on the main customer service menu to check the record of requests you have had.

[indigo peak]

?

[native anvil]

From the lobby, go to Settings, then select Customer Service, and finally choose Service Record.

[worthy sinew]

From the Customer Service menu.

[indigo peak]

thank you guys

I've sent the request 7 hours ago still nothing

[native anvil]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[fleet badge]

Hi anyone here download pubg apk from other site and try local apk installtion for pubg and work ?

[frank saddle]

It is recommended to download the PUBG MOBILE APK from the official website to ensure safety and avoid potential issues [[1]](#questions message). Downloading from other sources may not be safe and could lead to bans or other problems.

Generated using AwesomeQA AI

[fleet badge]

the emulatuer stop at 20% , should i download
pubg from the store or i should first delete the emulatuet?

[native anvil]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

https://www.gameloop.com/.

[hallow stirrup]

Hello, Is there discord servers PUBG Mobile in any countries?

[frank saddle]

You can find regional PUBG MOBILE Discord servers by referring to subpoint 3.1 in #735483472432594994 [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[rose helm]

hi i have problem with my account i can't sign in i think someone still it from me

[vagrant belfry]

bro, i want to ask, is this a bug, i can't run and can only walk very slowly. I've tried downloading the game again but still, it's usually like that and usually normal

[night cloak]

bro got account back butt they didn't unlink my facebook and Twitter

[night cloak]

and they are not my Twitter account and facebook too

[vagrant tulip]

That means that you provided them with an email that is already link to another account.

Please contact the customer support through this email and ask them to link a new email, Provide them with the new email, id and a picture of the email of confirmation.

[e-mail]

[sly stream]

Hello, I wondering when I get investigator title? I am private2 yet no title

[night cloak]

bro am saying that my account got recover now they link my email butt they add facebook and Twitter butt my old links was playgame and Twitter so why they add facebook?

[vagrant tulip]

You can see you investigator level from the security center once you reach the required level you can click on collect title.

[sly stream]

But when?

[vagrant tulip]

That’s not added, It’s available links to add.

[night cloak]

are you sure

[sly stream]

Do I have to be promoted to Corporal first?

[vagrant tulip]

There is no when, It depends on you when you reach the required level.

[sly stream]

It sends me to review videos and I cant review anymore since I met the quota

[vagrant tulip]

You can click on it if it says you can link it after 15 days that means it’s available for linking.

[vagrant tulip]

Resume reviewing tomorrow.

[night cloak]

see this

ohhhhh got you bro

[night cloak]

am from mobile butt i play on pc so thats why

[night cloak]

thats why showing me this

[vagrant tulip]

Nothing is wrong nothing is linked in the account other then the email.

[true reef]

How come customer service only way of recovering account is because of it being hacked

Facebook is trash service and it’s got stupid thing like game permission

Asking if I played 6 months ago when I haven’t played in 3 years but there’s no option for that

[vagrant tulip]

So what is your issue now?

[delicate pumice]

season reset in 2 hours?

[cyan citrus]

New season will start from May 21 at 2:00 (UTC+0), @delicate pumice. It is approximately 4 hours from now.

[delicate pumice]

but the current season will end at 0:00? whats it going to be in those 2 hours?

[hallow stirrup]

Hello, at what minimum members of discord server nationality for PUBG Mobile to be added in subpoint 3.1?

[cyan citrus]

You will still be able to play matches normally until the new season begins. Royale Pass will be locked during this time.

[hallow stirrup]

Anyone help me?

[devout ginkgo]

When does the new season start?

[vital raptor]

Hi i have a problem

[cyan citrus]

New season will start from May 21 at 2:00 (UTC+0).

[cyan citrus]

What is the issue you are facing?

[vital raptor]

It's about the prime plus

The renew date was 20th of may

I paid the amount of the subscription

For renew

And still won't be able to renew

I have the receipt from apple

Pay

[cyan citrus]

Please try to contact the in-game customer service for further assistance with this, @vital raptor. You can contact the customer service through your Account settings of the game using the Customer Service option located at the bottom. If it does not get resolved through the customer service within 14 days, you can let us know and share a video recording of your conversation with the customer service.

[vital raptor]

There is a problem also with the costumer service on the game

[cyan citrus]

What is the issue, @vital raptor?

[vital raptor]

When i tap at the button it always gives me failed to load. Please try again later

[cyan citrus]

Please try to perform a routine repair of the game from login menu and restart your game, @vital raptor.

[vital raptor]

Wait I'll try now.!

It gives me the same thing

[cyan citrus]

Can you try to to close the tab using the cross option at top-right and try to open it again, @vital raptor?

[vital raptor]

Ill try

I have done it a couple of times still the same

[cyan citrus]

What is the device you are using, @vital raptor?

[vital raptor]

Xiaomi 12t

[cyan citrus]

And from where did you download the game, @vital raptor?

[vital raptor]

Google play store!

[cyan citrus]

Please try to change your DNS settings, @vital raptor. Refer to #faq sub point 4.3 for further instructions in this regard. If the issue still persists, please submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines.

[vital raptor]

I'll try

Sorry but how can i change the dns setting to subpoint 4.3??

[green agate]

Are you Android or iOS?

[vital raptor]

Android

[green agate]

https://developers.cloudflare.com/1.1.1.1/setup/android/

[harsh breach]

@green agate
How can I write the name of the phone and find out if it supports 90 frame or not

Is there a menu or icon that defines this thing?

[storm flume]

Please refer to this channel's pinned messages for further information, :

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[green agate]

There is a list there.

Also, Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics. If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit through https://forms.gle/e1cyNbdzbbhAuYWQ6 if your device does not currently support the 90 FPS settings.

[harsh breach]

How do I know if my device supports 90 frames or not?

[green agate]

This is listed above in detail.

[vital raptor]

Okay the problem is still the same

Even with the app on

Thank you

It finally worked

[harsh breach]

I did not understand this brother
Snapdragon 865 أو Dimensity 1100

[storm flume]

Please do not use languages other than English, @harsh breach. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[harsh breach]

What do you mea Snapdragon 865 أو Dimensity 1100

[storm flume]

Please do not use languages other than English, @harsh breach. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[green agate]

You can google your device's specifications to see if it has a higher processor than the Snapdragon 865.

[harsh breach]

When I search for this, do I have to write the formula? How can you explain that, for example, I want to know if the Honor 9 device supports 90 frames. What should I search and write in Google?

[green agate]

Honor 9 Specs.

[harsh breach]

I have the type of processor Mediatek Helio P22, how do I know that this processor supports 90 frames or what?

I understand from your words that when I want to know whether the device supports 90 frames or not, I have to search for the device processor and find out if it is lower. or higher than a processorSnapdragon 865

[green agate]

It would seem that your processing chip does not support 90 FPS.

[harsh breach]

Is this true brother?

[vital raptor]

It doesn't work like that.
Try to Search on YouTube for reviews on this phone with PUBG and they will say if it supports or not

[harsh breach]

Did you search for devices that support 90 frames, or did you decide to do so by looking at the processor of my device

[green agate]

Your processor is slightly older than the Snapdragon 865, being more comparable to the 600 - 700 series respectively.

[vital raptor]

You can search with your own.

[harsh breach]

I am a YouTuber, but my followers have devices and they want to know whether it supports or not. I wonder if there is a channel or icon dedicated to searching for the device and knowing if it supports 90 frame or not.

[vital raptor]

Let me tell you something. I used to have poco f3 it has snapdragon 870
And it doesn't support the 90 fps

[harsh breach]

All right, my brother, I have understood. I hope that the officials here will create a dedicated channel for that. How can I submit that proposal?

[vital raptor]

So in the game it doesn't work like that.

[green agate]

It still stands that it is not to an equal standing compared to the Snapdragon 865.

[vital raptor]

The 870 is more powerful than the 865

And more newer than it

[harsh breach]

Where do I search?

[green agate]

You can submit your device into the form but we do not have any other resource for this through the community.

[vital raptor]

There are people on YouTube who review the devices

Try to search ( the name of the phone + pubg mobile test)

Like ( xiaomi 12t pubg test)

[harsh breach]

No, I want to send a proposal to the administrators and moderators of Discord to create a channel that contains devices or processors that support 90 frame. Once you write the name of the device, it will appear whether it supports or not. I really hope that this channel will happen in the global community

[vital raptor]

They will show you everything about the phone and the game

[harsh breach]

I want to get the information from PUBG Mobile, and not on these clowns who have to pay advertising or advertising to be beautiful because they got money for that

[harsh breach]

When searching for the name of my device, they will say yes, it is a beautiful, good, distinctive and enjoyable device. Everything is beautiful. They will say it because they got money for that, while the device is weak and rotten. Unfortunately, what they say does not support credibility 0

[glossy sable]

Thank you for your suggestion. It has been forwarded to the team.

[harsh breach]

I will publish the proposal every day until the proposal is approved. Is that contrary to my brother?

[glossy sable]

I would advise against that.

[harsh breach]

Well, not every day, but every once in a while, because this suggestion is very useful and required for every player who uses PUBG Mobile looking for the ability to play 90 FPS, especially in the PUBG Mobile Discord community. There is no channel dedicated to such a channel.

[boreal hollow]

When does the new season start in EU ?

[sick shale]

New season will be available at 02:00 (UTC +0).

[boreal hollow]

No

It's 02:00 rn and there's no new season

[green agate]

It should be at 4 for you.
If you are on CET time.

[boreal hollow]

Rip

[exotic fox]

Am or pm

[green agate]

02:00 is AM.

PM would be 14:00

[night cloak]

When is it for PST

[sick shale]

New season will be available after an hour.

[night cloak]

At 04h00 CET

If you have a sensitivity code for someone will it expire after been shared?

I’m trying to enter the code but it does not work

No worries I got it

[runic compass]

Hello

hello, do pubg mobile tournaments have three prizes ??

[heavy vortex]

the game shows weird warning message for buying rebate after level 50

does it mean rp pts are less

[faint ridge]

If we combine this material

Can we get the material

🤔

And can we upgraded weapons from that ?

[civic karma]

I'm not getting discord login option, i have downloaded the app from the official site just in case.

[feral forge]

Yes.

[feral forge]

Did you also update the game from the official website?

[civic karma]

I recently downloaded it, so I don't think update is required

[feral forge]

Can you please try to reinstall it via the official website? And if the issue persists please create a post in #996546243859853424.

[civic karma]

It's my second time I reinstalled the game but sure no problem, can you send me the link.

[zenith iris]

Login with discord is only available for client download from PUBGM official site. If you have downloaded from somewhere else, you have to reinstall (uninstall & install) it again.
https://www.pubgmobile.com/

[civic karma]

@zenith iris is there any way I can shift my discord account data to another app ? Discord login kinda sucks

[zenith iris]

You need to login first for that.

[civic karma]

It's still the same after 3 reinstall

[zenith iris]

I am currently outside my home, else I would myself download and check it.

[civic karma]

Can you help me once you are home ?

[fringe ridge]

Hello guys, so I was playing 2 v 2 in WOW mode and I noticed one enemy is moving weirdly (using speed hack or either teleporting), and I recordeed a clip of that, can anyone ban him or review this?

[zenith iris]

Sure

[zenith iris]

Please refer to subsection 5.1 #faq message

[fringe ridge]

I cant see report button in WOW modes

[marble cargo]

how to check fps

[zenith iris]

You can visit their profile by searching their name/UID and under statistics section, you will find an option to report them.
Additionally you can post the UID, video proofs and some infos on the subreddit https://www.reddit.com/r/PUBGM_CheaterReports

[fringe ridge]

k I upload it on yt rn

I think they both were even hackers not sure about it

[heavy vortex]

is the rp mission freeze thing still there?

[green agate]

There are programs for this, but generally you are fine as long as your game is running at a consistent 60 FPS.

[fringe ridge]

@green agate I found hacker in WOW mode, I got record, where to report it?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @fringe ridge. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[fringe ridge]

The problem is in WOW mode there is no Spectate or Score section?

[green agate]

Use the link then.

[fringe ridge]

no have reddit acc

[green agate]

It looks like it is required in this instance.

[fringe ridge]

bro I got record, can you just review it then?

[zenith iris]

In this meantime, you could have just signed up for Reddit with your Google account and created a post too 🤭

[fringe ridge]

bro, its not my intrest to report hackers, its pubgm intrest

[south quiver]

Салют всем

[storm flume]

Please do not use languages other than English, @south quiver. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[green agate]

I'm not seeing any changes listed to this in 2.6, so it should still be a thing.

[zenith iris]

Hmm, isn't it the players responsibility to report the cheaters and help the company to maintain a fair gaming environment for everyone? Don't be lazy.
Anyway you can drop the infos in my dm, I will do it for you.

[fringe ridge]

ill just leave it, idc

Im not gonna create some random social media accs for just this

[zenith iris]

Hmm, so you can search their UID/name and report them ingame under statistics section of their profile.
If you didn't wanna clean up, someone else will report him, so it's ok.

And that person can't be safe from anticheat, he will be punished.

[fringe ridge]

bro its not so hard for mods to just quickly review in DM's when its WOW mode, it takes minute.

and these players had weird characters in their name so idk how to search by name

[zenith iris]

There is a separate team for it, and discord mod can't do anything regarding this. (There are some exceptions)

[zenith iris]

While capturing the video footage, didn't you captured their profile, (stats)?

[fringe ridge]

u cant see stats in WOW modes

Or id

[zenith iris]

Oh yeah, sorry for the confusion. You can send the infos to me on my dm, I will do that for you.

[fringe ridge]

sent you

[green agate]

Actually it is, we do not manage the subreddit or in-game reports.

This is just so you know.

[heavy vortex]

oko

why is this still not fixed. more than 2months passed. a whole new update arrived but it's still there not allowing me to play with anyone

👴

[green agate]

Acknowledged is different from the resolved tag.

It will be changed to resolved if they have fixed it for an upcoming patch or etc.

[heavy vortex]

its been 66 days

how long does it take

[green agate]

It depends and varies per issue.

[heavy vortex]

a small issue

[green agate]

We are not able to give ETA's for when issues get fixed.

[civic karma]

@green agate is there any way i can change my discord account data to other platform ?

[heavy vortex]

coming here was useless then

[green agate]

What platform are you referring to?

[civic karma]

I can't login and its annoying me

[civic karma]

twitter, or email

anything except discord

[green agate]

You can check your connections from inside of the game through your Settings Menu.

As well as change them if needed.

[civic karma]

I can't login using my discord, that option isn't available

[green agate]

Did you download it from https://pubgmobile.com

[civic karma]

yup 3 times

[glass wraith]

How do you actually upgrade lvl 100 rp outfit?

I mean how will one upgrade the outfit to another level?

[zenith iris]

You mean the Specter Slayer Set?

[dusty crow]

I think they’ve fixed the data consumption problem though Last time I played on data didn’t consume too much data

[green agate]

If you have reinstalled but still do not see it, please contact the in-game customer service.

[thin halo]

You will need to get the Pearlescent upgrade card to upgrade your level 100 rp outfit. After upgrading, you should be able to get more choice in customising your outfit.

[regal forge]

How do these graphic packs affect the in-game graphics?

[tiny vapor]

why coudlnt my friend give me a buggati “

he hasn’t gifted anyone one yet and he has his own

[cloud plume]

Any mod available?

How to complete this achievement in rp A1?

Or i can do elite mission
They won't effect my progress?

@thin halo

[celest shadow]

Non-Elite RP missions only.

[true reef]

How to get customer service to reply faster and with human response not bot

[turbid hull]

Why gold rp icon not showing
Anyone tell me @everyone

[neon stirrup]

My issues didn't solve i report in game center but nothing happened @feral forge

[true reef]

How long did it take for account recovery function for it to work for y’all

Customer service cost me not getting the rp grenade

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @turbid hull. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[green agate]

They should reply within 24 hrs if you correctly complete ALL of the prompts, there is no way to speed this up.

[green agate]

Are you referring to a cheater report?

[neon stirrup]

No i my account is logout automatically when I login through Twitter a new account creation process start its been 4 days

No one help me

What is this behavior?

@green agate

[green agate]

Contact the in-game customer service for this.

5.4 - How to contact the customer service?

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[neon stirrup]

I reported in game center nothing happened

3 days before

@green agate

[green agate]

We are not able to solve this through the Discord community.

[neon stirrup]

So?

I lost my account?

I want to talk with admin

What a behavior 👏 you say you cannot do anything 👏👏

@green agate

?

[gloomy raven]

Where can i report players?

[bleak coyote]

Then who solve our problem?🥺

[neon stirrup]

I want to talk with admin

[true reef]

How do I correctly complete last 6 months question when I haven’t played in 3 years

[old ruin]

I want to login with my account,

I linked with my discord

I don't have the option to login with my discord in the pubgm app

I need help please

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @gloomy raven. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[night cloak]

how much level is needed to play wow mode

[celest shadow]

Please contact the customer service first. You may reach out to us again if the customer service has not provided a solution within 14 business days.

[celest shadow]

Please try downloading PUBG MOBILE from https://pubgmobile.live/260apk.

[neon stirrup]

Customer service give me 72 hours time @celest shadow

[zenith iris]

@green agate @civic karma @celest shadow It's wierd but I am also not getting option to login with discord, (tried both apks from the website)
Maybe some changes?

[neon stirrup]

@celest shadow ?

[night cloak]

how much level is needed to play wow mode @celest shadow

[celest shadow]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[celest shadow]

We will get back to you regarding this.

[night cloak]

my id level is 5

and i wanna play wow mode

[celest shadow]

Thank you for the information. Can you please report this in #996546243859853424?

[neon stirrup]

@celest shadow they give me 72 hours time but nothing happened

They didn't told me for 14 days

[celest shadow]

Please read our message properly.

[neon stirrup]

Ok

[old ruin]

please I need the game with my discord account

no way the contract has been done off or something

my account !!!!

[thin halo]

It’s the game's cosmetics such as outfits and skins.

[thin halo]

Have you tried reinstalling the PUBG MOBILE apps through the website?

[tiny vapor]

hey, befofe the buggati event ended my friend gifted me a buggati but it said i didn’t own a sportscar and it doesn’t state i need to

1. what is a sportscar meaning and 2. why didn’t this work

[old ruin]

Yes still doesn't work

[cloud plume]

I have to complete 825 non elite 1st ?
Then elite?

[thin halo]

It probably meant this. The user need the same Bugatti finish before gifting it to another player.

[tiny vapor]

oh my god

thank you so much much but he is going to be so mad

[thin halo]

First, please try to reinstall from the website again and then you screen record once you finish downloading. Make sure the recording contains the part where you can’t find Discord login. Then, please you use #996546243859853424 and create a new post regarding this. Please describe the issue and mention that you have tried reinstalling the PUBG MOBILE app through website but still unable to have Discord login access. Also, please provide your details in #996546243859853424 channel:

• In-game ID
• Server
• Device
• Country
• Operating System version
• Network connection (Cellular/Wifi)
• Video recording

[thin halo]

No. You only need to complete the non-elite one.

[cloud plume]

In my video i wad on 82
But now i have done many missions and now I'm on 84

Why is that @thin halo

[tidal knot]

Elite Pass Plus real get 48.000 UC???

[celest shadow]

Only non-Elite missions count towards the progress of this achievement.

[celest shadow]

That is the value of rewards you will receive if you purchase the Elite Royale Pass.

[gentle niche]

@celest shadow how to track cheating report

[celest shadow]

You may use https://pubgmobile.live/status.

[gentle niche]

Ok thanks

[thin halo]

You need to complete these type of missions. Without (Elite) missions on it.

[azure meadow]

hello

i want to purchase the 50lvls royal pass at the moment

but can i upgrade it to lvl100

after i activate the 50?

@celest shadow

mods went to get the milk 💀

[wide dove]

If I buy this pack I get 10 RP like if I'm RP 50 I will be 60 and after I buy it for 1k uc I get 1k uc again ??

[frank saddle]

Yes, you can get up to a full refund at random when you buy the pack, and it may also increase your RP points [[1]](#questions message).

Generated using AwesomeQA AI

[wide dove]

Huh

[tepid galleon]

Why didn't the color of the RP change to gold after I shipped the RP with 720 UC?

[gritty cipher]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @gritty cipher. Remember to read through #faq before asking questions in the support channels.

[rugged iron]

If I buy 660 uc, then refund it from Apple Store after a week, will I lose stuff I got using that uc, or will it just clear my uc balance?

[worthy sinew]

You need to get 825 points from non-Elite missions (only) in a week !

[indigo peak]

I think you won't be refunded

[zenith iris]

It is considered to be fraudulent activity and should not be done. We don't recommend you/ any person to involve in such activities

Haven't you heard ppl getting for doing fraud transaction in PUBGM?

[cloud plume]

Thanks brother

[worthy sinew]

You are welcome !

[red onyx]

when will the mission be corrected?

[green agate]

It seems to not be a typo, are you referring to it possibly being broken?

[cloud plume]

Yes
I did roof top landing in more than 5 matches in erangel map
But not once it was counted

[red onyx]

I did the mission just it doesn't count as done

[green agate]

Having you tried Jumping from one rooftop to another?

[red onyx]

no I jumped on several different roofs, on livik and erangel does not work

[celest shadow]

Level 11 is the minimum requirement.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, . You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[green agate]

@red onyx

[alpine flower]

They ban the ID

[red onyx]

Good

[past coral]

Hello, I have a problem entering the solo. I want to enter the solo, because the merit points do not allow me to enter the squad. What should I do? I waited 5 minutes

[frank saddle]

You can try playing the VS AI game mode to increase your merit points and be able to join squad matches again [[1]](#questions message). Additionally, make sure there are enough players in the queue for the specific game mode, as matchmaking depends on the player base [[2]](#questions message).

Generated using AwesomeQA AI

[bitter hemlock]

Where is the email no email??

[gusty jacinth]

can you explain your problem?

[tranquil holly]

anyone know why cant i receive codes from 3rd email in game in my gmail?

[bitter hemlock]

My account was stolen 20 days ago, and I submitted my information, and there was no response. I wanted to report again and put my information down, but it occurred to me that the information is correct, and I can only report for 3 or 6 months, and I did not receive an email that the account was returned. When I try to put the email that I put to restore the account, I do not receive a code.

[gusty jacinth]

There could be several reasons why you might not be receiving login codes from PUBG Mobile via email.

[gusty jacinth]

Check your spam/junk folder: Sometimes, automated emails, including login codes, can end up in the spam or junk folder of your email account. Make sure to check these folders to see if the email was misclassified.

Incorrect email address: Double-check the email address you have associated with your PUBG Mobile account. If you've entered an incorrect email address, you won't receive any emails from them. Ensure that you've provided the correct and active email address.

Email delivery delays: In some cases, there might be delays in email delivery due to issues with the email service provider or network congestion. Wait for a reasonable amount of time and check your inbox again to see if the email arrives.

Server issues: PUBG Mobile's email delivery system might experience temporary technical difficulties, leading to delays or failures in sending emails. In such cases, it's best to wait for some time and try again later.

Email filters/blocking: Your email service provider or your email client software may have filters or blocking mechanisms that prevent certain emails from reaching your inbox. Check your email settings and ensure that you haven't inadvertently blocked emails from PUBG Mobile.

Contact PUBG Mobile support: If you've tried all the above steps and are still not receiving the login codes, it's recommended to reach out to PUBG Mobile support directly. They can investigate the issue further and provide you with specific assistance.
@tranquil holly

[bitter hemlock]

How can I contact pubg mobile?

[gusty jacinth]

you can contact customer service through in game.

[bitter hemlock]

There is no way to communicate, I tried and did not find

@gusty jacinth

[gusty jacinth]

Tap the help button right hand side corner after that you can contact customer service @bitter hemlock

Or you can mail them.

[dense bronze]

Hi, I had been provided about my transactions to pubg customer service yesterday and they rejected my provide. I think because I did provided wrong transactions. Can you please tell abt that so I can know next time.

[bitter hemlock]

I payed allot in my account 💔

[gusty jacinth]

@bitter hemlock

Or you can contact them by mail.

The e-mail for the customer service is [e-mail]
@bitter hemlock

[bitter hemlock]

Okay ?

Then?

@gusty jacinth

[gusty jacinth]

email login issue @bitter hemlock

[bitter hemlock]

Okay?

Then?

@gusty jacinth

Contact us?

[gusty jacinth]

wait

[frank saddle]

You can contact customer service through in-game using the Customer Service option located in the Account settings of the game or through the login menu using the Help option [[1]](#questions message).

Generated using AwesomeQA AI

[languid tartan]

hwo to unlink phone number

[gusty jacinth]

tap account recovery @bitter hemlock

[bitter hemlock]

Ok?

Then?

[gusty jacinth]

show me how its look like

[gusty jacinth]

put your in game id

[gusty jacinth]

yes done

[bitter hemlock]

No code and no email I received

[gusty jacinth]

Open the PUBG Mobile app on your device.

Once you are on the main screen, tap on your profile avatar located at the top right corner of the screen.

From the drop-down menu, select the "Settings" option.
In the settings menu, you will find an option called "Account." Tap on it to proceed.

Within the Account settings, you should see an option labeled "Change Phone Number." Select that option.

PUBG Mobile will ask you to enter your current phone number and the new phone number you want to link or unlink.

Enter the required information, and when prompted, confirm the changes.

You may receive a verification code via SMS to your new phone number or your old phone number for security purposes. Enter the code when prompted.

Once the verification is complete, your phone number will be unlinked from PUBG Mobile.

[gusty jacinth]

They will notify you

[bitter hemlock]

A while ago I had Facebook, but then the thief canceled Facebook from the account

[gusty jacinth]

Do you have some other social media logins like 2nd verification or 3rd verification?

[bitter hemlock]

No

The thief unlinked all of this

I tried allot to recover the account before the thief

Unlinked the all loggin that i have

[gusty jacinth]

@languid tartan

[bitter hemlock]

Wait another 1 day

[languid tartan]

yes

[bitter hemlock]

And u can change the phonenumber

@languid tartan

[gusty jacinth]

Try to send a mail to pubg mobile.

[bitter hemlock]

I send a mail to pubg mobile im waiting the response

[gusty jacinth]

Yeah please wait

[languid tartan]

I sent an email but it didn't happen

[languid tartan]

But I don't have my number or account

[languid tartan]

plz give me mail pubg

[gusty jacinth]

They should reply within 24 hrs if you correctly complete ALL of the prompts, there is no way to speed this up.

[gusty jacinth]

The e-mail for the customer service is [e-mail]

[dense bronze]

Can you guys please help me ?

[granite viper]

The registration is almost over and I still can't get in a bonus challenge match

Will I get my tickets back?

[rose helm]

Hello, I have issues where my account got reset. when i login in my facebook account and Twitter account It turns me into a guest account.
ID: 5567869130
Server: Europe
Country: Canada
Device: ipad pro
OS version : 15.6.1
Wifi/cellular: wifi

[fierce elk]

What should I do after I ask pubg community to recover my hacked account after 14days

And then They says successful claim my question

[storm flume]

Please contact the customer service for further assistance, @rose helm. Refer to subpoint 5.4 in #faq for further information.

[gentle niche]

Purchasing account is against the pubg laws

[green agate]

We do not handle payment and/or physical account issues.

[gusty jacinth]

Explain your problem over here https://discord.com/channels/393088095840370689/1108780265406472273

[civic karma]

I told you i tried like 100 times , reinstalled the game 4 times. It was same for me, can any mod send this issue to the PUBG ?

@green agatecan you do that ?

[green agate]

This has already been explained.

5.4 - How to contact the customer service?

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[civic karma]

But its PUBG issue not a particular person's issue ?

And i have already done what you just explained, there were no replies from the customer support either.

[green agate]

It takes more than 24 hours.

[night cloak]

So I've got a warning of playing with a cheater but i didn't know it, maybe because he didn't show them but still i didn't know and got a warning, what can I do from now on?

[rose helm]

Hello, when i login in my facebook account and Twitter account It turns me into a guest account.
ID: 5567869130
Server: Europe
Country: Canada
Device: ipad pro
OS version : 15.6.1
Wifi/cellular: wifi

[cyan citrus]

Can you share a screenshot?

[storm flume]

Please contact the customer service for further assistance, @rose helm. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

here

[gusty jacinth]

Don’t try to do same mistakes.

[night cloak]

what mistakes

[gusty jacinth]

Playing with cheaters

[night cloak]

But how could I know

I wouldn't in the first place if i did know

[gusty jacinth]

If he is your teammates then stop playing with him and if you found him randomly then don’t play with him again. @night cloak

[night cloak]

i did find him randomly and i will be more cautious then

[gusty jacinth]

You already reported about your problem just wait patiently.

[rose helm]

who will answer me

@gusty jacinth I haven't been able to log into the account since the day I'm afraid it's gone

[gusty jacinth]

it will be fix soon just wait patiently.

or you can contact with in game customer service @rose helm

[rose helm]

They told me to wait 15 days

[gusty jacinth]

yes wait for 15days

its take time.

[rose helm]

it long time

[rose helm]

I spoke to them because I want to remove the internal email after they told me 15 days later, a day later, I could not access my account

Is there a problem with my account

[gusty jacinth]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[hallow stirrup]

Hello, at what minimum members of discord server nationality for PUBG Mobile to be added in subpoint 3.1?

[sick shale]

The requirements are internal. However, we are not partnering with other Discord servers at this moment.

[hallow stirrup]

Okay, how to be added our discord server to this in subpoint 3.1?

[sick shale]

The community team decide when to add one.

[hazy stone]

I need to talk to a developer about my stolen account!!!

[native anvil]

If your PUBG MOBILE account has been lost or compromised, please use the following steps to recover it.

[hazy stone]

I have done this but the hacker has changed my email and my phone number

I have proof this is my account such as YouTube videos and on several famous people’s YouTube channels as well

@native anvil do u know any developers I can talk to?

[fiery cradle]

If I did this and next time I can send again after 6 months it’s mean they accepted , right?

But why I have no message from pubg on my mail and still can’t open my acc?🥲

[native anvil]

If you follow these steps and provide the required information correctly and accurately, and your request is accepted, you will be able to restore your account once more, @hazy stone.

[hazy stone]

I have done this and haven’t heard anything for almost 2 weeks now

How do I know if my request is accepted?

I have literally hundreds of people that can vouch for me and prove it’s my account!!!

[cyan citrus]

Please share a video recording of your conversation with the customer service, @hazy stone.

[hazy stone]

This is what I was instructed to do by customer service

@cyan citrus would u like a list of names of people who can verify that this is my account?

[cyan citrus]

No. Just share a video recording of your conversation with the customer service, @hazy stone.

[cyan citrus]

When did you last time submitted the request for the account recovery?

[hazy stone]

I don’t have a video and the only way I can talk to customers service is by logging into my account which I can’t do

[fiery cradle]

25.04 after 14 days it’s show like I can’t send, I need to wait 3-6 months

[cyan citrus]

Record a video from where you last time submitted the report.

[cyan citrus]

Please share a video recording of your conversation with the customer service.

[hazy stone]

The last time I did a recovery request was may 14

[fiery cradle]

I haven’t, they didn’t write me, only I send for mail and only bot answered

[cyan citrus]

The e-mail is meant for general queries, @fiery cradle. Did you not contact the customer service through inside the game?

[fiery cradle]

I did , but they didn’t answer

It’s exactly my problem

[cyan citrus]

Then please share a video recording of your conversation with the in-game customer service, @fiery cradle.