questions

[fiery cradle]

My also 🥲

[true reef]

How to fix Facebook login issue when permission expires and pubgm made u a new account when logging back in

[night cloak]

which server?

[gritty moss]

What is the new automatic mode attachment in Metro Royal?

[night cloak]

Eu

[gusty jacinth]

please check the pin message thank you.

[night cloak]

????

[true reef]

How to fix Facebook login issue when permission expires and pubgm made u a new account when logging back in

[gusty jacinth]

its mean your account already login in newest version you need to update you pubgm 2.5 to 2.6

[mortal apex]

Please refer to #news.

[true reef]

Is there a way to login into my account by giving receipts Facebook login not working

[night cloak]

Yes sorry i saw it and I forgot to delete my mesaage

[half ice]

I lost my account in Bebji, you have not linked the account, I cannot log in, but I have the old Google link pls help me @lime juniper

[kind knot]

Hello @lime juniper My name is 4 star Gamer and I have posted many videos on my channel related to PUBG Mobile, in which I explain all the events of PUBG Mobile and recently I made a mistake in which I promoted some wrong links on my channel. If given, please give me another chance and remove the 47 strikes on my channel, I make many good videos of pubg mobile. Please help me

[fiery cradle]

It’s mean someone unlinked ur Facebook

[potent vale]

Hello, I need urgent help with my account

[gusty jacinth]

what kind of help you want? @potent vale

[neat galleon]

how i can get my account back?

i get my account unlinke from a social media account how i can get it back

[storm flume]

Please contact the customer service for further assistance, @neat galleon. Refer to subpoint 5.4 in #faq for further information.

[mortal apex]

Have you contacted the customer support yet?

[plain dew]

Please help me deceived and stole my account, what should I do?

[storm flume]

Please contact the customer service for further assistance, @plain dew. Refer to subpoint 5.4 in #faq for further information.

[true reef]

Pubgm made me a new account when I logged back in using my Facebook linked old account. I think it’s because the Facebook permission expired and didn’t renew. Didn’t even know that was a thing.

[true reef]

Yes all they told me was deducted points for switching servers 3 years ago when u could freely change servers before they locked it. Not helpful. I have receipts for ingame purchase could pubgm verify that it was made on the UID that is mine?

[covert relic]

i need pubg WOW discord server

[drifting breach]

Hy,I cannot log in to my pubg account via Facebook, and this message appears to me (Sorry, something went wrong. Please try again later.) and this problem has been going on for five days Is there a solution to the problem

[fringe ridge]

Hello, pubg mobile. So I have noticed in WOW mode there is no FPP mode availibe, is it bug or will they add it?

[paper rover]

Can I please get some help 🥺🙏💔
Almost 4 years 4 years of playing building and spending on my account it was hacked 2 months ago and I've been getting pushed around for weeks with no help from pubg.....
My player id is 565097825 and name ¤MrSømai๛ please help I've been sending emails and getting no replies and no help💔🙏

Please help I really wanna get the next update

I love everything dinosaurs I was less than 100 points away from conqueror when it got hacked

[night cloak]

Thank u updated

[ornate thistle]

That is intentional. You can leave a feedback if you want it to be added.

[gusty jacinth]

Welcome

[sick shale]

There is nothing we can do in this regard.

This isn't a bug or technical problem. But not everyone can get accepted, there are requirements and priorities.

[spice steeple]

Hi, i wanted to play Pubg again after i wanst online for like 1 year but unfortunatly i forgot my E-Mail, but i still remember my password

can someone help?

and i know my Username/ ID aswell

@lime juniper

Help me man !

[mellow burrow]

whenever i scope from moving car and try shoot enemies, the scope stucks once i shoot. then next shot i have to stop firing to move scope then put it again, which makes it impossible to track enemies in a moving vehicles

[mellow burrow]

Way to fix?

[feral forge]

It is your e-mail so only you should be able to know it. You can also check your e-mail and search for "PUBG MOBILE". If you find a confirmation mail for your linked e-mail address, then that should be it.

[feral forge]

Can you provide a video recording of it so that we can understand your issue better?

[spice steeple]

Hi, I use my Password for every E-Mail and i forgot that E-Mail linked with my PUBG Mobile Account and I dont have that E-Mail in my Phone anymore.

I completly forgot that E-Mail

[feral forge]

Unfortunately, there is absolutely nothing that we can do to help you in this regard. You will need to figure out your own e-mail yourself.

[mellow burrow]

Ok

[uncut pelican]

Hello I want to make a map, I mean a wow map, but no matter how many times I click on the link, when I go to the server of the wow creators, nothing happens. Thank you for the answer.
pleaseeee help meee

[spice steeple]

But I still know the password and username, so there SHOULD be a way to get it back CMON :C

[feral forge]

To become a creator, you need to submit a "Become a Creator" request, provide accurate answers to the questions, and wait for your application to be reviewed. If your request is approved, you will receive a notification in your in-game mailbox. And if you do not receive an in-game mail regarding it, that means your application is rejected. You will need to try again in this case.

[feral forge]

Please be advised that the moderator of this Discord server are just volunteers to moderate this server and are not affiliated with the in-game customer service nor the game. Therefore, we are unable to assist you in this regard.

[uncut pelican]

Thanks

[uncut pelican]

When I go to the link, there is an option called accept the invite, and when I click it, nothing happens

[feral forge]

You mean the Discord server?

[uncut pelican]

Yes

[cursive iris]

When is PMCO?

[frank saddle]

For questions regardingPUBG MOBILEMOBILE Club Open, please visit thePUBG MOBILEMOBILE Esports Discord server: https://discord.gg/esportspubgm [[1]](#questions message).

Generated using AwesomeQA AI

[smoky latch]

I need to remove my third verification

[feral forge]

You can also find the server’s invite link in #news.

[storm flume]

Please contact the customer service for further assistance, @smoky latch. Refer to subpoint 5.4 in #faq for further information.

[paper rover]

Can I please get some help I've been emailing the customer service centre for weeks and getting no help the hacker will sell my account soon please help my Id is 565097825 and name is ¤MrSømai๛ please I don't want to miss this update

[nova ember]

just wonder (bc i see this recently)

it is allow that someone log in ur account and gain rank?

[sick shale]

Sharing accounts is against PUBG MOBILE's terms of service, @nova ember.

[nova ember]

oh oki

ty for information!

[inner roost]

I have 1 question If i share account with my brother, is against PUBG? (Question)

[sick shale]

Nobody should be using your account.

[dusty prairie]

is metro royale due to be out tommorrow?

[mellow burrow]

If they have valid proof of someone doing it?
or some friend gave you his account since he quitting? will it be a problem in future?

[inner roost]

5/19 ig

[icy cape]

When is the new global update coming out?

[sick shale]

Refer to #news and the pinned messages in this channel.

[mellow burrow]

@sick shale help?

just pretty, new to game so wanna know .

[sick shale]

The account belongs to its creator and owner no matter what.

[mellow burrow]

What if he is going to delete his account since he never going to play again?
will it be a problem if someone else or one of his friends get own of it>

[sick shale]

Refer to PUBG MOBILE terms of service for further information: https://www.pubgmobile.com/terms.html.

Should you have any further questions, please contact the customer service.

[glass raptor]

Lenovo legion Y70 is a flagship phone, but the game doesn't run on at 90 fps. Maximum 60 fps in settings Can it be supported by the company in next update, to get 90 FPS?

[mellow burrow]

Also could you chekc up with this (probably a scammer)

#tournaments message https://

the JONNY guy

[frank saddle]

If your Lenovo Legion Y70 meets the minimum hardware requirements for 90 FPS but the option is not available, it may be supported in a future update. You can submit a request for 90 FPS support using this form: https://forms.gle/e1cyNbdzbbhAuYWQ6 [[1]](#questions message).

Generated using AwesomeQA AI

[sick shale]

User has been officially warned. Thank you.

[mellow burrow]

Alr

Can we transfer ownership of a clan to someone. ?

[mortal apex]

Unfortunately we Moderators cannot provide assistance regarding the account related issues. Customer service is the only one that can help you.

[gusty jacinth]

Yes we can

[quartz monolith]

My account was stolen, how do I restore it?

[frank saddle]

Please contact the customer service for further assistance and refer to subpoint 5.4 in #faq [[1]](#questions message). Additionally, consider contacting the customer service of your social media accounts and enabling secondary verification if you have a phone number linked to the account [[2]](#questions message).

Generated using AwesomeQA AI

[quartz monolith]

How to contact the customer service?

[frank saddle]

You can contact in-game customer service by selecting SETTINGS from the bottom-right corner of the main menu and choosing Customer Service at the bottom-right [[1]](#questions message).

Generated using AwesomeQA AI

[meager bolt]

Hopefully the bugs and stuffs get fixed next update

[hollow heath]

May I know reason for his ban? 5483339520

He was banned and can I know reason?

[formal herald]

I can’t update to the 2.6 version

[native anvil]

Please be aware that we are not affiliated with the in-game customer service, therefore, we cannot determine the exact reason for the ban. You can find the reason for the ban by checking the account suspension message and clicking on "Details," or you can contact the in-game customer service for further assistance. Refer to subpoint 2.12 and 5.4 in #faq for further information.

[native anvil]

Please refer to the following announcements for the update schedule:
#news message
#questions message.

[native anvil]

Metro Royale will be available from 2023/5/19 at 02:00 (UTC+0) - 2023/7/10 at 00:00 (UTC+0), @steep wave and @dusty prairie.

[dusty prairie]

why did it get moved from tomorrow to friday?

[native anvil]

This is the official information. For additional details, please refer to https://pubgmobile.live/patchnotes.

[dusty prairie]

is there a way to get more slots in beta test? bc i tried to join it and it said servers were full

[winter lark]

Hey there ... when will update 2.6 be available in Pakistan ?

[native anvil]

For the update schedule, please refer to this announcement: #news message.

[cyan citrus]

What is the device you are using?

[tame plover]

Ece in the next update the poco f3 will run the games in 90 fps

[vernal gulch]

How do i report someone who is on my friends list for hacking ?

[sick shale]

You can use the report feature on their profile.

[vernal gulch]

Which option do i choose

[sick shale]

It depends on what you're encountering.

[vernal gulch]

Like it gives me message avatar player name i was to report him for hacking @sick shale

[nova ember]

if i get into top 500 in 5/20 (season last day), will i still get conq reward?

[vernal gulch]

@sick shale this right ?

[gusty jacinth]

Yes

[sick shale]

Can you try from their tier/statistics section?

[gusty jacinth]

You must need to reach conqueror before the season end @nova ember

[nova ember]

oh

[vernal gulch]

Thanks thats the one

[nova ember]

ty a lot

[gusty jacinth]

Welcome.

[vital slate]

Hello guys, one of my closest friends his PUBG Mobile account has been hacked almost one year ago, we did everything but the old automatic system of customer service was terrible. My friend contacted customer service from the mobile who was using it and sent the first 3 screenshots of google play payments for buying UC. But they asked us a very hard question is which date you made your PUBG Mobile account? Off course you can remember the year and the month but the day is very hard. Especially my friend made his account more than 2 years ago.

Anyway my friend was very upset and some of his friends told him that customer service won't help you. But I believe that PUBG Mobile get better everyday in all over important points like the customer service which great game like PUBG Mobile deserve.

I told him to try again because I never give up and I believe that day by day PUBG Mobile became better

especially, this hacker who stole PUBG account of my friend added phone number as secondary protection

BUT, Yahoo email of my friend still connected to the PUBG Mobile account. And still my friend get on emails from PUBG Mobile from time to time.

That's mean that the customer service still understand that this account has been hacked. And therefore, the PUBG Mobile account still linked by my friend's Yahoo mail.

But when my Friend try to login to his PUBG Mobile account by his Yahoo mail through the code which be valid for 1800 seconds, he stopped by the verification code which connected to the hacker mobile number.

So after the new great simple improvements which done with the customer service. My friend tried again and made the 4 steps and we only entered the UID of the hacked PUBG Mobile account. And after that this message pop-up

Is this mean that we are on the right trace ? Or this mean that this hacker was faster than us and made claim file before us?

[dusty prairie]

iphone 13

[dusty prairie]

bro stop asking they answered you yesterday dweeb

[vital slate]

I didn't notice any answer, can you please mention me in the answer message?

[dusty prairie]

why can’t i at all access the way to test pubg beta? (the option is gone entirely)

[coarse current]

My Twitter is linked with my account but when i try to login "New account creation process start" tried reinstalling the game...As third link my number and email in linked but showing error when i put the password if i try to reset my password the code doesn't come on email nor on number...its been 4 to 5 days had submitted my complain ingame customer service...they had mentioned they'll get back to me in 72 hours butt no response from them

[feral forge]

You have already been responded to, @coarse current. Please refer to https://discord.com/channels/393088095840370689/1108089702365548605 and refrain from repeating the same inquiry as for now. You can contact or inform us again after 14 business days.

[ornate thistle]

There are no more slots left for iOS Beta Test. You can still download the beta for Android though.

[hallow stirrup]

Hello, when owner hosted room and left but there is a lot players playing in it, the match will still continue or closed?

[coarse current]

@feral forge i understand your point nd it's ok if you can't help but you gotta understand I'll miss my Royal pass... I'm just trying there might be someone who had faced the same issue....the in-game service had mentioned they'll do something in 72 hours its been 5 days and you're saying I'll have to wait 14 days more .... I'll miss my rp who'll be responsible for that

[sturdy hornet]

Don’t even try , I have tried before a lot and I am not getting any help

..

[neon stirrup]

I need assistance

I lost my account

My account is logout automatically when i login again through my Twitter id it start from new account creation process

I want my account back

[sinful drum]

@neon stirrup Twitter is facing some server issues, don't worry, it will be resolved soon.

[neon stirrup]

No i also try to login from Google account

Same issue with Google

[sinful drum]

Try going to GooglePg and refresh your account from there.

I hope that works out with you.

[neon stirrup]

If it doesn't work 😭

This account is everything for me

[sinful drum]

Then report with your id number to pubg support.

[neon stirrup]

Ok

[neon stirrup]

Nothing changes

[feral forge]

Have you tried to reinstall your Twitter application and logout then login again to your Twitter account?

[neon stirrup]

Yes

I also try to login through Google account same issue

[feral forge]

Can you please try to uninstall the Twitter application and try to login via Safari to access to your game account?

[neon stirrup]

Ok

[vital slate]

No man. I believe they do their best to help everyone. Don't give up and try again until they understand your question for example and things get solved

@celest shadow
@.Ṇadïa.🌴#1234

Can you please try to give me an right answer on this message?

#questions message

[green agate]

Please wait until 14 business days have passed to see if any action is taken, if there has not been any, tell us here in this channel.

[vital slate]

Thank you man. This mean that our claim file has been recorded. I hope so. Thanks again and long live PUBG Mobile 💚

[true reef]

Is there a way for customer service to reply faster

Takes 10 hours then it’s just a bot response

[true reef]

So even receipts aren’t that useful

[storm flume]

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

Hello, my account was hacked and I can’t restore it, I can’t restore it through a special link, because the hacker himself sends a recovery request so that I can’t restore my account, please help

[gusty jacinth]

please contact with customer service

[night cloak]

@gusty jacinth where is it and how to contact

[gusty jacinth]

right top "HELP" option tap there @night cloak

[woven storm]

My account has been hacked

How I return it

I used support and anyone don't answer

[night cloak]

there is a robot in charge or send me a link but I can’t restore through the link, because the scammer sends a request before me

[night cloak]

Hello guys Can Someone Help me I got Hack My Account From 3rd email and I try To recover My Acoount Butt Account unlinked From My Side Butt My Email Not Got Linked in Pubg Acc And No Email From Pubg Mobile Please Help me

@feral forge Help Me

[gusty shadow]

can someone tell me why

when i join pubg mobile in gameloop

it says account has been logged in with newer version

tho i didn logged in

nor me nor no one any help?

[frank saddle]

It might be an issue with the social link or a different account being logged in. Try clearing cache and making sure of the account details [[1]](#questions message). If the issue persists, contact Gameloop staff for further assistance [[1]](#questions message).

Generated using AwesomeQA AI

[gusty shadow]

how do i contact the gameloop staff

[sick shale]

You can visit their official website for such information.

[junior fractal]

Why is update still not out of iOS?

[craggy pike]

Why the update is not in tap tap app ?

[storm flume]

Please refer to this channel's pinned messages for further information, @craggy pike:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[light trout]

It will be available in 20 hours. For more details, please read the pinned message.

[modest coral]

@light trout thanks

[light trout]

My pleasure!

[sturdy hornet]

I have been waiting to get an answer about my account for 20 days now

[solemn pasture]

Hi

[sturdy hornet]

<@&481161015728406538>

@light trout

@lime juniper

[night cloak]

Same iss with me today is 14th day i got unlinked from my side my side account

[lyric rampart]

i have a question how can i reach to pubg customer service

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @lyric rampart.

[solemn pasture]

ok

<@&481161015728406538> Hi i recntly shift in usa from india when pubg mobile remove from india i transfer my account ot bgmi but bgmi not working in USA so i want that pubg mobile team support transfer my data from bgmi to PUBG moible global so i can play game in USA

Thats my id screen shot

I came on usa on 22 april 2023

[cyan citrus]

We provide community support only for PUBG MOBILE, @solemn pasture. You cannot transfer your account from another version to global version of PUBG MOBILE. Please do not use the moderator role mention unless there is an emergency related to this Discord server.

[solemn pasture]

ok

but what can i do i have also battlepass in my id

[cyan citrus]

As mentioned previously, we provide community support only for PUBG MOBILE, @solemn pasture. This is not our concern.

[solemn pasture]

so i will contact to bgmi ?

[night cloak]

@cyan citrus

[gusty shadow]

please why pubg dont workkkk

[solemn pasture]

any solution for my problem ?

[meager bolt]

Elaborate.

[meager bolt]

Unfortunately, as far as I know, you can't transfer. Maybe once it gets unbanned there, you might be able to, but nobody knows for sure, sadly.

[meager bolt]

Is the update out in North America? Anyone?

[green agate]

#questions message

[dusk plume]

Bro what was the date that you submit your application?

[dusk plume]

I think It's something like this, for an example if you submit your application (Monday May 1st, 2023) would take you up to (Friday May 19th, 2023) to complete 14 working days, i hope it might help you

[night cloak]

my 14th day cant access to my account and nothing yet

they unlink my accounts and which email i submit not linked yet

[dusk plume]

They sent you approval mail from noreplypungmobile ?

[dusk plume]

After submitting application How long they took to give you approval confirmation?

[night cloak]

They Didnt

[dusk plume]

When did you submit your application? Which date?

[night cloak]

03-05-2023

And Today They Unlinkd My everything

[dusk plume]

How do you know they unlinked everything if they didn't send you any mail?

[night cloak]

I login my Account And Its showing me New Account

[dusk plume]

Bro your 14 working days isn't finish yet,

[dusk plume]

I don't know, maybe they unlink it who using your account

[night cloak]

My 3rd email Got hackd

They Unlink My twitter

And Gmail too

[dusk plume]

You need to wait more i think for 14 days

[night cloak]

Okk

When I try To Recover again they Show Me Your Account under Review

Mybe i have To Wait For 1 Day More

[dusk plume]

I think its because 14 working days isn't not finish yet,

Because you have to cut off Saturday and Sunday than you can't your 14 days

[dusk plume]

Don't include Saturday and Sunday when you count days

[night cloak]

Okk

[night cloak]

They Will Linked my Email ?

[night cloak]

So How i can Login My account?

[fossil bridge]

Hi

My Redmi note 11 supports 90hz refresh rate but in pubg I see the frame rate option till high. Why isn't it also 90fps

[green agate]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics. If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit through https://forms.gle/e1cyNbdzbbhAuYWQ6 if your device does not currently support the 90 FPS settings.

[night cloak]

Which vpn is good for pubgm in India?

[worthy sinew]

The use of a VPN is not recommended, as it can potentially put your account at risk of suspension.

[north otter]

Why is update still not out of ios?

[tame plover]

Why after the update I still don't have access to 90 fps@.Ṇadïa.🌴#1234

[worthy sinew]

The 2.6 version update for PUBG Mobile is being rolled out in a phased manner, @north otter . You can refer to #questions message and #news message for the update schedule in your time zone.

[north otter]

Thank you

[worthy sinew]

You are welcome !

[storm flume]

Please do not use languages other than English, @austere yacht. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[neon stirrup]

@feral forge i uninstall my Twitter and login again but nothing happened

Still same issue

I want my account back

[feral forge]

Is Twitter your only linked login method to your game account?

[neon stirrup]

No google pkay

Play

Also linked with my account

I also try to login from Google play still same new account creation process

@feral forge

[feral forge]

When was the last time you access to your game account?

[neon stirrup]

Yesterday

At 3:00

Pm

@feral forge

Please help me

[feral forge]

Please contact the in-game customer service for further assistance regarding this, @neon stirrup. And if the customer service has not provided a solution within 14 business days, you may inform or contact us any of the moderators.

[neon stirrup]

Can you assist me in dm

[storm flume]

Please contact the customer service for further assistance, @neon stirrup. Refer to subpoint 5.4 in #faq for further information.

[untold sorrel]

whats the problem Please can anyon etell me. tencent violate how?

@celest shadow Help me

[simple wolf]

I cannot join any matches, I’m stuck at the loading screen, same for Arena and WOW maps, it’s been 2 days … any help ?

[storm flume]

Please contact the customer service for further assistance, @untold sorrel. Refer to subpoint 5.4 in #faq for further information.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @simple wolf. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[cold ore]

Is downloading the update from the Galaxy Store a violation that may cause the account to be banned?!
I have the Play Store and the Galaxy downloads it always early!

[cold ore]

@feral forge

[feral forge]

You mean the Google Play Store? The update rolled out yesterday, so the download is not early.

[weary jackal]

My channel is disable i got fake copyright strike by tencent please recover my YouTube channel

@lime juniper My channel is disable i got fake copyright strike by tencent please recover my YouTube channel

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @weary jackal. We may otherwise have to mute you.

[cold ore]

The update is not available on the Google Play Store on my phone yet, but it is available on the Galaxy Store on the same phone. Samsung Galaxy M31

Can I download it from galaxy store?!

[tame plover]

@feral forge Why after the update I still don't have access to 90 fps

[simple wolf]

Mine got fixed by the Repair button

[feral forge]

Yes.

[feral forge]

If you cannot access the 90 FPS option despite of your device meeting the requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[tame plover]

@feral forge I did this before the update

[feral forge]

If you have submitted the form, please be patient for future updates.

[tame plover]

Ok👌

[cold ore]

Great,, thank you!!!

Why do we have to download everything in every update?!
This is cumbersome, takes time, internet and space!
Why not download and modify only what has been changed?!

[tidal gull]

My rp level is 10
There are 3 day left for season to end

If i start grinding all the mission
Will i be able to reach rp 50 ?

[vagrant tulip]

Yeah you can

Finish all missions

• 200 points by getting a redeem cards from the redeem in the rp

[vestal marten]

Hello any mods active

[chilly spade]

State your query.

[cold ore]

@feral forge
I have an issue in #996546243859853424 please check it before I download all resources!!

[uncut pelican]

@feral forge I couldn't find the link to the Discord server of Word of Wonder, I can't find it, can you give it to me?

[chilly spade]

You may refer to this message. #news message

[uncut pelican]

thanks a lot

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[half folio]

How to become a creator?

[uncut pelican]

Guys, do you guys think that I should update Pubgjio or not, I am in Iran and the others who are in Iran wrote that it doesn't work for us anymore. When we updated it, it doesn't work at all. What should I do now?

[gusty jacinth]

What do you mean?

[uncut pelican]

I mean, my compatriots say that when our pubg version is 2.6, it won't work for us, that means it won't enter pubg, they also installed it from google play.

[gusty jacinth]

Try to delete your pubgm and again download from official app store otherwise play store @uncut pelican

[gusty jacinth]

In wow mode?

[uncut pelican]

He wants internet a lot and internet is expensive in Iran too 🤕

[gusty jacinth]

But there is no other option

I think

[uncut pelican]

So I have to get unlimited internet

[gusty jacinth]

Of course

[uncut pelican]

Thank you anyway

I do not think

Of course, this is my opinion

[gusty jacinth]

Yes but official website and third party website/store update date 18th may

[frozen sedge]

Hi

[gusty jacinth]

Hello

[frozen sedge]

How I'm creat wow geme

[gusty jacinth]

You need to register for wow creator.

[uncut pelican]

My friend updated pubg just now and his account was lost.

🤦💔

Please don't bother Iran so much 🥴

@lime juniper

[glossy sable]

You can download the APK from the official website, @night cloak: https://pubgmobile.live/apk

Can you elaborate, @uncut pelican?

[uncut pelican]

My friend updated PUBG to version 2.6 and nothing happened when he entered it, which means that the PUBG game has a problem for us Iranians and Afghans and we cannot play on version 2.6.

🇦🇫 and🇮🇷

[cyan citrus]

It stays permanent after collecting it once.

[harsh breach]

Brother, is there any new news about the return of the Popular Battle and when will new housing be returned in the Royal Metro?

[feral forge]

You may read the patch notes of version 2.6 in #news.

[cold ore]

Nadia, When will the update be available for my phone(Samsunggalaxy M31) ?!

on google play

If there's a link, share it, plz! @feral forge

[chilly spade]

#questions message

[green quarry]

Does the update released on NA already?

[chilly spade]

You may check the global sub-heading in the latest pinned message.

[neon stirrup]

@feral forge i complain in-game center they tell me it will be fixed in 72 hours

[chilly spade]

Please elaborate the issue.

[green quarry]

Which channel?

[true reef]

Got in contact with customer service and this is the first time I was told about account recovery function. Sounds good. Why does CS always have different responses to the same problem?

[green quarry]

Found it

Thanks @chilly spade

[silk imp]

My questions and the metro royale features I want to come to are:

1: locking the player chest against theft

2: Nice introduction of honor and rank rewards

3: Ranking rewards are like classic season titles like loot, scavenger, and glory and are permanent. Example: Season 13 Honor 1st or European 1st
also european server rankings and titles

4: Like adding brand new maps and items

5: Text showing how many people are in metro royale matches, clay messages that all players can see as in the classic game, I have many requests and suggestions @lime juniper

[sharp heron]

Hey! I need help with the 3rd party tournament license

we got approval like Community tournament

this mean PMPL teams cant participate in our event?

every pmpl players?

[worn crystal]

Wouldn’t it be smart to have the ability to replay from your own POV so you can improve

[static sleet]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India, @night cloak.

[feral forge]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[delicate fable]

It is the official website of PUBG MOBILE. It is safe. If it is blocked, you can use a VPN for downloading it and turn off the VPN thereafter.

[sharp heron]

okaaay thanks

[night cloak]

Where can I find the new update?

[frank saddle]

The new update information can be found in the announcements channel on Discord: https://discord.com/channels/393088095840370689/481197473403240451 [[1]](#questions message).

Generated using AwesomeQA AI

[feral forge]

How can we assist you, @brisk rapids?

[steel forge]

@feral forge

Got few min?

[brisk rapids]

Is this rare

[tired fractal]

no

[brisk rapids]

Ok do you have it

[tired fractal]

not sure but probably

[brisk rapids]

Show me if you have it

[tired fractal]

whats the english name

[brisk rapids]

What do you mean

[steel forge]

Anyone Can help me with loggin Problem?

[brisk rapids]

Dawn hunter

[tired fractal]

nah i don't have it

[brisk rapids]

Haha I got you

Those anybody have it

[static sleet]

PUBG MOBILE should be downloaded only from official sources. Try asking the community in #pubg-mobile or #chat for possible solutions that may apply to the issue you're facing. We will be unable to assist you any further here.

[gusty shadow]

in gameloop pubg mobile it says account has been logged in with newer version but i didn logged in i cant join game cant play with my friends please help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @steel forge. Remember to read through #faq before asking questions in the support channels.

[gusty shadow]

any help?

[static sleet]

For further assistance with GameLoop, please visit their website or Discord server, @gusty shadow.

https://www.gameloop.com/.

[steel forge]

Hallo, i got a Problem with my Account. My account ist Logged in with my number & Gmail & Twitter.

[cloud plume]

Should i unlink my Twitter account?
I have my email linked with my account

[storm flume]

Please contact the customer service for further assistance, @steel forge. Refer to subpoint 5.4 in #faq for further information.

[cloud plume]

Any mod?

[native anvil]

It is highly recommended that you link your account to an email, phone number, or other social media account. It is not advisable to rely solely on Twitter as your only login method. For further information, please refer to the following announcement: #news message.

[cloud plume]

I mainly login from google play
I don't login via Twitter
I have my email linked
Should i remove Twitter and leave it empty?
Or link another platform?

[native anvil]

You can continue to use Twitter as a login method for your account as long as there are other login methods available. For more information, please refer to this announcement: #news message.

[weary epoch]

Why isnt the update in the app store

[steel forge]

hey Yasser, i need some help the Ingame help doesnt help me That much

[native anvil]

The update is not yet available to everyone. For more information about the update schedule, please refer to the following announcements:
#news message
#questions message.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @steel forge. Remember to read through #faq before asking questions in the support channels.

[nova ember]

can these upgrade gun buy more than one time?

[gusty jacinth]

I think its not possible

[brisk rapids]

Show my

[nocturne pelican]

No way to get an old sensitivity cloud layout back right?

[ornate thistle]

No.

It will say you already own it

[nova ember]

ty

[crude ravine]

Hello PUBGM Service Team, i can't login my id when i try to login with my email it asks to make a new id.

[crude ravine]

@lime juniper

[storm flume]

Please contact the customer service for further assistance, @crude ravine. Refer to subpoint 5.4 in #faq for further information.

[indigo rampart]

anyone gold/plat emulator can letme play with them i cant get into a match since im silver and on emulator

[plush cliff]

where can i get moderator application

[storm flume]

You may use #1092960389219766342 to look for other PUBG MOBILE players to perform in-game activities with, @indigo rampart.

[sick shale]

We do not recruit moderators through applications. Refer to #735483472432594994 for further information.

[wicked topaz]

Hello

When my Merit will back for 100

Please we Have Tournament

?

<@&481161015728406538>

i Can't Play Any Modes

[native anvil]

Merit recovery is influenced by the time spent playing the game and in-match performance. Repeat violations will lead to a slower rate of merit recovery. Please be aware that there may be a daily limit on the amount of merit that can be regained.

[native anvil]

What is your current merit?

[wicked topaz]

78 💔

[native anvil]

Try playing Solo matches.

[wicked topaz]

Oh Ty For the help

[native anvil]

You're welcome!

[dawn crypt]

@native anvil When will the update roll out on the website?

[native anvil]

Please refer to the following announcements for the update schedule:
#news message
#questions message.

[dawn crypt]

@native anvil It's 2.5 not 2.6

[red onyx]

where and the update on iOS, ?

[dawn crypt]

Already checked. Everything is fine. But updated version yet not published on website.

[native anvil]

Please refer to this response, @red onyx.

[red onyx]

she should have been there for 45min already

[tired fractal]

there is no update on ios

[cyan citrus]

Yes, the game is not updated on PUBG MOBILE website yet. Please wait patiently.

[dawn crypt]

Ye sure.....

[cyan citrus]

Please try to restart your devices and check again. If that does not help, wait patiently until the update is available for you, @tired fractal and @red onyx.

[tired fractal]

i just force restarted my device and it did nothing

[cyan citrus]

Please try to switch your network or try to reset your network settings one time, @tired fractal. If that does not help, please wait until the update is available for you.

[tired fractal]

that did nothing aswell, guess i have to wait until tomorrow

[native anvil]

The Metro Royale mode is currently not available on emulators. To play the Metro Royale mode, you must use a mobile device.

No, this mode is not supported on the emulator, and we are unaware of any future plans regarding its availability on the emulator.

Thank you, you too!

[night cloak]

Isn’t the update supposed to be ready for ios by now?

[mortal apex]

The update is slowly being rolled out, you may wait until the update will be available on your App Store.

[tired fractal]

yes but update is never on time

come back tomorrow for update

[night cloak]

😧 ok thanks tho

[tired fractal]

welcome to pubg mobile 💀

[crude ravine]

i can't login my id when i try to login with my email it asks to make a new id.

[storm flume]

Please refer to this channel's pinned messages for further information, @silk notch:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

We are unable to provide assistance if you do not ask a question or state a problem, @lunar quail. Remember to read through #faq before asking questions in the support channels.

Please contact the customer service for further assistance, @crude ravine. Refer to subpoint 5.4 in #faq for further information.

[teal talon]

Can I isntall from APKPure or APKMirror?

[craggy pike]

When this patch will release in taptap store...?

[sinful wyvern]

I have a problem. I applied for an account recovery request, and the request was rejected. I waited for 14 days to pass. When I submitted a second request, it appears that you have to wait 14 days. I went through this situation 6 days ago, and the message has not changed. Is there a solution?

[frank saddle]

To increase your chances of account recovery, make sure to answer all questions correctly, submit purchase receipts, and use the phone you typically use for the account [[1]](#questions message). However, I cannot provide a solution for your specific situation based on the information provided.

Generated using AwesomeQA AI

[red onyx]

Dead 😂😂

[sly stream]

Hello, I’m just wonder but to get investigator role do you have to get the questions exact? Or just no violation and violation correct?

[native anvil]

Please download the game exclusively from authorized sources such as the Play Store, App Store, or the official website: https://www.pubgmobile.com/, @craggy pike and @craggy pike.

[craggy pike]

Does it released in official website

100%

Does it released in offical website 100%

[teal talon]

what are the 3rd party stores mentioned in the release notes?

[native anvil]

The game has not been updated on the PUBG MOBILE website yet. Kindly wait patiently. Please be aware that using versions of the game downloaded from unofficial sources may result in the suspension of your account, so ensure to download the game exclusively from official sources.

[craggy pike]

Sure

I will download from our official web site only

[worthy sinew]

Essentially, you are deciding whether or not there is a violation in relation to the video (you can check this in the Review Records tab of the in-game Security Center). However, it is advisable to review diligently and the learn the skill to judge specific violations in a video (as there can be more than one violation with respect to a video) which will help you further as you level up.

[sly stream]

Thank you. I thought it was based off of specific violations.

[last monolith]

@native anvil i have a question regarding the titles received from All Talent Championship

[fleet whale]

Why is the update not available for me?

[teal talon]

Not only for you.

[worthy sinew]

Do familiarize yourself with the different specific violations as you review. And, You are welcome !

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @last monolith. Remember to read through #faq before asking questions in the support channels.

[vagrant tulip]

Is there any update when the iOS update will be published?

[azure meadow]

3 hours man

wow

[round spear]

Still waiting for the iOS which was supposed to be out 3 hours ago

[azure meadow]

just don’t give a damn schedule then let us wait

[green agate]

N/A. Apple takes their time on an inconsistent basis.

[empty oracle]

Why I ddint Recieve the update?

[empty oracle]

Same

[vagrant tulip]

Thank you Cloudy ❤️

[teal talon]

Its not even released in the website. It's just a link to update!

[dawn crypt]

@green agate https://tinyurl.com/4p7jrk65
Is this official?

[teal talon]

thats 2.2, not 2.6

[green agate]

Yes, official.

But not the right version.

[dawn crypt]

When updated client will come?

[flat meteor]

Is update out for iOS?

[green agate]

They are currently experiencing delays with the new version.

Patience will be needed unfortunately.

[dawn crypt]

Haha Okay

[carmine prairie]

Will they ever release more servers into any other countries?

Cuz playing on 180 everyday is kinda lame

[green agate]

It would be announced inside of the game or in #news if this ever happens.

[teal talon]

from where did you find it?

[green agate]

Their social media.

[red onyx]

Version 2.6 launches on <t:1684368000> (<t:1684368000:R>).

[teal talon]

Source?

[green agate]

This is incorrect.

[red onyx]

on Twitter pubg they also tell the time there

[tired fractal]

really?

[storm flume]

Please refer to this channel's pinned messages for further information, @tired fractal:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[tired fractal]

what?

[green agate]

They are experiencing delays, but it should be out.

This is stated in our pinned messages.

[tired fractal]

https://twitter.com/pubgmobile/status/1658932937906331655?s=46&t=dUiIF9_3ePnXnJOkfKu8jg

PUBG MOBILE (@PUBGMOBILE)

@azyanyy_ @ItsSolaraa Update launches May 18th UTC+0

Twitter · May 17, 2023, 8:30 PM

why are you saying its wrong

[green agate]

They are experiencing delays with Apple and etc, like previously stated.

[tired fractal]

okay nevermind

[floral spindle]

What's the link to report streamers cheating on tiktok

jawii00

I've reported this guy 4 times.. and nothing has been donr

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, @floral spindle.

[night cloak]

There's Arabic support ?

[green agate]

You would have to find your respective community in #735483472432594994 or through searching.

[devout ginkgo]

Update?time ?

[green agate]

They are currently experiencing delays if you do not have it, please have patience.

[night cloak]

Why doesn't the Discord link open?

[devout ginkgo]

Okay

[green agate]

What are you referring to?

[night cloak]

Pubgm world of wonder

[green agate]

You should be redirected once you finish the application and tap on the link.

If necessary, you should copy down the link and do it in the app instead.

[cyan citrus]

We will let you know if we get more information regarding this.

[crude ravine]

i can't login my id when i try to login with my email it asks to make a new id.

[storm flume]

Please contact the customer service for further assistance, @crude ravine. Refer to subpoint 5.4 in #faq for further information.

[crude ravine]

how much time do they respond in normally?

[night cloak]

Update not showing

[green quarry]

The update is already passed those schedules. But I'm still unable to update. Any thought how to fix it?

[lime juniper]

Something went wrong when we converted the times to timestamps. It is still a few more hours left of the schedule. We will update the list. Apologies.

[vagrant tulip]

What is the new schedule though?

[lime juniper]

The schedule has not changed.

We will update the list here a little later. It takes time to convert the times to timestamps and we currently have some more urgent matters to focus on.

[vagrant tulip]

Alright, Thank you Cute Errora ❤️

[lime juniper]

It is 4 hours left until the update will be available to everyone.

[crude ravine]

?

[vagrant tulip]

Great

[zenith tundra]

When will be the update?? Time????

[frank saddle]

There is no specific release date for the upcoming update mentioned in the provided information. Once a release date is available, it will be published in #news [[1]](#questions message).

Generated using AwesomeQA AI

[night cloak]

Hello PUBGM Service Team, I am Saleh, I am trying to login to my account using my Mobile number and It say [ Failed to Login, Please try again (211) ]
I am using the following 3 Devices to Log in:

1. ASUS ROG 2
2. Apple 12 Pro Max 5G
3. Galaxy A53 5G
   My account is connected to Google and To mobile Number, I have recently Unlinked Facebook, and Linked number to log in easier, My PUBGM ID is: 5690465691
   Last time I tried to Login using ASUS ROG 2: Date: 5/17/2023 Time: 18:10 PM
   Please tell me if any more details needed I can submit them in next mail, Thank you for your help.

I have reported to PUBGM Service 30 ish days ago and no reply.

[lime juniper]

We have now updated the list.

[vague crescent]

مرحبا

[storm flume]

Please do not use languages other than English, @vague crescent. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[light violet]

Great

[late tusk]

guys the rank points before was stop on 10800 what about now the max points how much???

[runic oasis]

فين التحديث

@lime juniper

[vagrant tulip]

Please check the schedule #questions message

[runic oasis]

Thank you

[late tusk]

guys the rank points before was stop on 10800 what about now the max points how much???

[vague crescent]

Oao

[nova marsh]

How do I get the beta pubg mobile from the official site.
I was invited to join the beta a long time ago and I had it installed using the link from the in game message on my old phone. The original account was connected with that.
How do I get the same on my new phone.

[storm flume]

You can participate in an ongoing beta version by navigating to Beta Test Invitation within the global version's recommended events, @nova marsh. For more general information, please refer to https://bit.ly/3BT8RKg.

[compact delta]

@lime juniper How can I earn this info card?

[wide swift]

Hello, how can I get out of the Pubg Mobile BETA program?

[frank saddle]

To get out of the PUBG MOBILE Mobile BETA program, you can uninstall the BETA version of the app and install the regular version from the app store [[1]](#questions message). If you need further assistance, you can contact PUBG MOBILE Mobile support through the in-game settings [[2]](#questions message).

Generated using AwesomeQA AI

[meager bolt]

Are there any apps available that is similar to the old version of PUBG? I'm longing for that nostalgic experience with its graphics and various features🥲

[runic oasis]

التحديث وين

[storm flume]

Please do not use languages other than English, @runic oasis. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[runic oasis]

Where is the new version

@lime juniper

??

[meager bolt]

Let’s be patient everyone. They are doing their best, and it won't be long before it's ready. No need to pressure them by spamming, “where is update”.

Thank you

[vagrant tulip]

It’s available now

[lime juniper]

Full APK (1 319 MB)

https://f.gbcass.com/PUBGMOBILE_Global_2.6.0_uawebsite_DD77F874.apk

Aftermath Small APK (690 MB)

https://f.gbcass.com/PUBGMOBILE_Global_2.6.0_uawebsite_livik01_21CC75A3.apk

Erangel Small APK (710 MB)

https://web.gpubgm.com/m/Website/xiaobao/PUBGMOBILE_Global_2.6.0_uawebsite_small_3E3F6C96.apk

https://pubgmobile.live/260apk

[runic oasis]

No

[vagrant tulip]

It is

[meager bolt]

What’s “X”

[vagrant tulip]

Check now

[runic oasis]

No

[vagrant tulip]

Update it from the settings in the app store

[meager bolt]

It’s not bro. I checked it too.

[vagrant tulip]

Check from the settings in the App Store

[light violet]

He’s right

[meager bolt]

Ok thanks

[runic oasis]

The same

I have bad luck

[vagrant tulip]

Or just reopen your app store

[wide swift]

I can't find the option to exit the PUBG mobile BETA program in the app, where else can I find it?

[runic oasis]

@vagrant tulip

[vagrant tulip]

Swipe down to refresh

[vagrant tulip]

Refresh by pulling the page from up to down

Not the other way around

[runic oasis]

I will delete pubg and then re-download it

[vagrant tulip]

No need for that just refresh your App Store

[runic oasis]

😂🥹🥹😭😭

It has succeeded @vagrant tulip

[vagrant tulip]

Great

Enjoy

[wide swift]

how can I get out of the Pubg Mobile BETA program?

[frank saddle]

To get out of the PUBG MOBILE Mobile BETA program, you can uninstall the BETA version of the app and install the regular version from your app store [[1]](#questions message). If you need further assistance, you can contact PUBG MOBILE Mobile support through the in-game settings or the login menu [[2]](#questions message).

Generated using AwesomeQA AI

[dreamy bluff]

Why I have no 99.99 option? Is it because I spend too much?

[clear needle]

They increased the price for certain regions

[dreamy bluff]

My friends next to me has 99.99

lol

same region

[clear needle]

Is he on iOS?

[dreamy bluff]

yes

[clear needle]

Well idk 🤷🏽 they just hate u

Lol still 99 for me

[dreamy bluff]

see wyn has 999.99

lol

[sturdy hornet]

@vagrant tulip

Did not you brother ask me to post a feedback ?

[astral osprey]

I need a verification code for wow

[wide swift]

Why don't I see the option to update PUBG Mobile?

[frank saddle]

The update may not be available to everyone yet. Once it becomes available, you can install it through the Play/App Store or through the PUBG MOBILE MOBILE website (https://www.pubgmobile.com/) [[1]](#questions message).

Generated using AwesomeQA AI

[green agate]

These are only available to certain individuals, you will need to go through the application process.

[astral osprey]

How can I get the verification code

For wow

[green agate]

You can't, unfortunately.

[frank gate]

Hey @green agate what are these new sections in inventory

[tame anvil]

where's the resources to download ? do I have to click each resources to download it?

@green agate

[uneven edge]

What is this?

Game isn’t loading

[frank saddle]

Please contact customer service for further assistance and refer to sub-point 5.4 in #faq for instructions on how to contact them [[1]](#questions message).

Generated using AwesomeQA AI

[winged pewter]

What the difference in between small aftermath and small Erangel apks?

Why so many apks it's confusing 🦖

[tired coral]

does anyone know what are the Destination ports for PUBG Mobile to set for QoS?

[tame thunder]

After update my pubg account is not login my old account is not opening only making new account with my old account link plz help me

#questions After update my pubg account is not login my old account is not opening only making new account with my old account link plz help me

[storm flume]

Please contact the customer service for further assistance, @tame thunder. Refer to subpoint 5.4 in #faq for further information.

[green agate]

This update stays on full for about 30 seconds due to downloading.

[green agate]

What are you referring to?

[pseudo tinsel]

Hi, i have a big question:

Is it possible to know how much popularity we send to a player if he has the popularity invisible ?

When my friends send popularity I like to be equals with them

[green agate]

Unfortunately, no.

It hides the entire list.

[pseudo tinsel]

So i think it needs to be upgraded.
It's not confidencial to know how much you send to a player.

I'm going to ask in dedicated channel

[green agate]

#996458713126797405

[frank gate]

Hey pubg is this an official krafton support person or someone faking

[mortal apex]

Please do not engage with them. We recommend to block the user in question.

[frank gate]

Okay thanks for the information 👍

[true reef]

Where to go for account recovery function

[tame anvil]

no one is answering my question. typical pubgm support

[celest shadow]

Please contact the customer service for further assistance in this regard.

[celest shadow]

You can download resources from the Resource Management Center. This menu can be accessed by clicking on the cloud icon (located above the map selection).

We apologize for the delayed answer on your inquiry. Please let us know if you have any other questions and we will be happy to answer them.

[tame anvil]

there isn't resource management center menu on my iPad. I tried restart pubg and my device but still the same. no resoruce management menu

[celest shadow]

Were you able to locate the cloud icon anywhere on your lobby?

[tame anvil]

nope. no where to be found. I looked everywhere

[celest shadow]

Since that is the case, can you please log out and perform a repair? Select the "Routine Repair" and "Repair Resources" options.

Please ensure that you have a method linked to log back into your PUBG MOBILE account afterwards.

[tame anvil]

I have to download all resources again? it's about 12gb+ resources if I were to repair it

[celest shadow]

If you are on a limited data, you can exclude the "Repair Resources" option.

[pearl kernel]

Hi, what does the ‘’up to 6000 return exclusive’’ mean ? Thanks

[cloud plume]

Means you can get random amount up to 6k

[dreamy bluff]

If I want to sponsor next RP pass for this server who do I contact to?

[cloud plume]

Any of our mods

[celest shadow]

We will get back to you regarding this.

[pearl kernel]

Lmao thanks

[cloud plume]

[tame anvil]

already routine repaired. still the same thing.

[tame anvil]

Same thing. Already routine repaired.

[celest shadow]

We recommend reinstalling the game if the previous solution did not help. Otherwise, please submit a report regarding this in #996546243859853424.

[tame anvil]

What a waste of time. anyone on tablet or iPad experience this? This happens on emu as well.

[jade nest]

Restart your game and just stay in lobby for few mins without doing anything.Don't open inventory or anything just stay on the home. The resource management button will appear after 2-3 mins. I had the same issue

[tame anvil]

I stayed for a few hour already. Left my iPad on and went for shopping. Came back, nothing happens

[jade nest]

Can you try opening the game after using the DNS. Ex-1.1.1.1

[tame anvil]

I tried DNS as well. gonna try to use vpn now. it might work.
gotta buy vpn again. 😒

[jade nest]

Come in #pubg-mobile ,i will explain. I had the same issue

[tame anvil]

It's working now without VPN.
Now why is the download like that? Only KB/s ?? 🤣. I'll never be able to play. It's gonna take days to finish the downloads

[jade nest]

Game issue

[tame anvil]

hopeless Pubgm staff as usual.

[night cloak]

I need help I don’t know what pubg mean about that

Dear player, We really understand your feelings. If you cannot receive the verification code, it is suggested that you perform the following operations accordingly: 1. Please confirm whether the email address you entered is the same as the email address you linked to the game account 2. Please check whether you have added the email account: [e-mail] or [e-mail] to the whitelist of your email. 3. Please do not operate frequently. If it has been operated many times, it is suggested to wait for a period of time (at least 24 hours) and try again. If the problem remains unsolved, please contact us in time on whether the question is not included in the above situation. We will try our best to assist you after receiving feedback. PUBG MOBILE Customer Service Team

Step 2

I don’t know

2. Please check whether you have added the email account: [e-mail] or [e-mail] to the whitelist of your email..

[cloud plume]

Step 2 is i think check your spam folder
If there is any email from pubg

@night cloak

[dusty rose]

any supervisor in secruty center in free please ?

[true reef]

So that means u can definitely get the rp pass wit just that return deal right

[chilly spade]

What do you mean?

[dusty rose]

the moderator and admins understands

im the 1first investigator in my country i just need to talk with supervisor

[chilly spade]

Just state the query here so they could just help you out whenever they see your message.

[young forge]

Hello!
I am not sure if you have this info but - In next season - If i purchase Elite Pass, will i get all UC (around 660) back?
If i purchase Elite Pass Plus, will i get all 1920 UC back?
Asking because of "Full UC rebate" thing mentioned for example here #news message
Thanks.

[pearl kernel]

It doesn’t change anything for the same amount you have enough for the RP through the regular shop, there is +180 UC but it could be less / more according to your luck
505 UC is not enough to get the 100 RP pass
But the 50 one

[cloud plume]

Don't think so bro
You'll get same amount of uc from royal pass even if you buy elite plus

[nova marsh]

I couldn't find such an option in the global version .

[night cloak]

I can't log in because code 211 and it's only on this account I can log in to others

[tiny blaze]

hi

[chilly spade]

@nova marsh please refer to the link on the same response.

[chilly spade]

Hi, Please state your query.

[tiny blaze]

is the update available at north Africa?

[nova marsh]

I did
It's just an old reddit page showing the steps of joining.

[chilly spade]

The update has been rolled out all around the world.

[chilly spade]

Did you follow the steps?

[tiny blaze]

when I install it from Google play say there problem

is it because storage?

[chilly spade]

Could you send a screenshot of the issue?

[chilly spade]

It can be because of storage. Please check wheter you have enough storage?

[nova marsh]

I couldn't find such events in the current global version.
the one in the link shows from version 1.5
now it's 2.0
there is a download link.
But I won't be able to get the referral code.

[torn narwhal]

please help me i missed the beta test code and i cant get it but beta test downloaded how can i get it now

[chilly spade]

@tiny blaze refer to response again.

[tiny blaze]

I reach 100 and say this

yeah there is space

[torn narwhal]

please help me i missed the beta test code and i cant get it but beta test downloaded how can i get it now

[chilly spade]

Try changing network.
Clearing cache of playstore.

And see ways to fix by tapping on that hyperlink on playstore

[tiny blaze]

okay

[torn narwhal]

Спасибо

Thank you

[storm flume]

You can participate in an ongoing beta version by navigating to Beta Test Invitation within the global version's recommended events, @torn narwhal. For more general information, please refer to https://bit.ly/3BT8RKg.

[coarse remnant]

When I tried to login using my FB or Twitter, pubg always give me new account. But my fb/twitter is connected to my account. How is this possible? Even my number/email login isn’t working

[frank saddle]

If your PUBG MOBILE account was connected to your Twitter or Facebook login and you're unable to access it, you may need to recover your Twitter or Facebook account first. Contact Twitter customer service at https://help.twitter.com/ [[2]](#questions message) or Facebook support for assistance. If you still face issues, consider contacting in-game support for further help [[1]](#questions message).

Generated using AwesomeQA AI

[lusty jackal]

After downloading the new update ! Can’t see the download icon and all my resources are not downloading keep saying internet or restart meanwhile my internet is in good condition. 5G network and it’s still telling me unstable. Or I’ve to go to the space for 6G to get it done ?

[wet gorge]

I have been playing on emulator pc but when i click start it doesnt start the game i have to wait like 5 minutes but it still doesnt start the game

[gusty jacinth]

Just wait for 2/3 min it will be fix automatically dont close your game just wait in lobby

[wet gorge]

It says estimated time 36 seconds but i have been waiting minutes

[lusty jackal]

But can’t even find the download icon as well

Need to monitor what’s downloading

[gusty jacinth]

Yes you need to wait for lobby same things happen with me

When I updated my game

@wet gorge right side corner repair option tap there

After that you can do routine repair

[gusty jacinth]

It will appear after 2/3min maybe its just a glitch

[wet gorge]

yea

[gusty jacinth]

If its not solve yet even you did routine repair please try to submit your issue in #996546243859853424 section thank you.

[wet gorge]

ok

what does it mean by a tag is required to post in this channel

[chilly spade]

Select a tag that matches perfectly with you issue/feedback. You can use a tag by tapping on the tag icon on bottom left

[wet gorge]

okay

[gusty jacinth]

you need to wait they will fix you problem

[bleak coyote]

I can’t access my game id after new update & my twitter id also got unlink in 1day how can i access my account plzz help

[naive void]

Hello, I have a PUBG account, and I entered it on Friday, but an error was written to me (211), and I logged in from Twitter. It did not work, nor did the e-mail work. Not even the mobile number did not work, so I was surprised that someone entered my account and took it and changed the picture and took the clan that I was tired of. Reply quickly and return the account to me and do not forget me or reply late

[gusty jacinth]

try to contact with in game customer service thank you.

[naive void]

Welcome

[bleak coyote]

@gusty jacinth

[gusty jacinth]

hello how can I can help you

[bleak coyote]

..

Plzz help me to solve my problem

[gusty jacinth]

try to login your account by 2nd or third login

[bleak coyote]

I try with every login method but i can’t access my account

[gusty jacinth]

try to contact with customer service.

[bleak coyote]

Last night i open my account & play some tdm & at the morning when i want to open my game it’s already log out & last night it already update

[bleak coyote]

By mail?

[gusty jacinth]

in game/mail its up to you

[bleak coyote]

Ok🥺

[gusty jacinth]

also refer your problem in #996546243859853424 section @bleak coyote

[thin cosmos]

Hi, my acc got hacked... How do I get it back ASAP?

[frank saddle]

Please reach out to the in-game customer service for assistance with compromised accounts [[1]](#questions message). Additionally, refer to subpoint 2.7 in #faq for more information [[2]](#questions message).

Generated using AwesomeQA AI

[real sparrow]

is pubg fixed on the 64bit gameloop ?

[reef cairn]

#questions

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @real sparrow.

We are unable to provide assistance if you do not ask a question or state a problem, @reef cairn. Remember to read through #faq before asking questions in the support channels.

[tame jewel]

The download icon is not there after the update. How can I fix this?

Done the routine repair already

[cloud plume]

Check this
https://discord.com/channels/393088095840370689/1108657372697739285

[tame jewel]

Thanks I'll wait then

[floral lynx]

Discord pubg arabic?

[frank saddle]

You may refer to #735483472432594994 sub point 3.1 for a list of regional communities, including Arabic support [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[floral lynx]

My account has been taken and the link information has been changed I submitted my correct information in my account recovery and waited 15 working days, but no response has yet come. Why?

[frank saddle]

It seems that customer service may be experiencing a high volume of requests, causing delays in their response time [[1]](#questions message). Please continue to wait patiently, and consider reaching out to them again if necessary.

Generated using AwesomeQA AI

[violet sage]

Hello can you help me please?

[gusty jacinth]

whats your problem?

[night cloak]

Why is it when I press send verification code to my gmail it does not send

[primal bay]

I am logged into my pm account with Facebook, phone number and email
My fb account was hacked.last night and now i have a new one
How i unlink the old fb acc and put the new one ❓

[night cloak]

ffs no one here can even help?

[storm flume]

Please contact the customer service for further assistance, @night cloak @primal bay. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

They are not replying for over 5 weeks

[primal bay]

U downloaded the pubg now❓

[primal bay]

.

[night cloak]

Yes

[primal bay]

U have to play on that acc for 7 or 8 days before u can link phone or email

[night cloak]

It's linked, its 4 years old acct, But I want to change password, or even login, it say code 211

[primal bay]

Ye 7 or 8 days on that phone
U need to have to change anything from what ik

That was my chase

[night cloak]

pm ill send you ss

I paid thousands of dollars for the account, Now That I need help I can't actually find it.

[primal bay]

I think the og owner gets the email

[night cloak]

I'm the owner

[primal bay]

U said u paid for the acc

[night cloak]

To get packs and US

for/on

[primal bay]

Oh

[coarse remnant]

I tried logging in with my FB / TWITTER that is connected to my account but pubg is giving me a new account. And I can’t login using my mobile number nor email.

What is happening?
Anyone have the same experience?

[storm flume]

Please contact the customer service for further assistance, @coarse remnant. Refer to subpoint 5.4 in #faq for further information.

[coarse remnant]

I tried to file a claim (account recovery) but I couldn’t because some else made a claim for my account. This is so stressing

[true reef]

@coarse remnant same thing happening to me right now bro almost a week customer service takes 2 days to respond with a bot response

[foggy lion]

Hi

[coarse remnant]

This is very sad

[foggy lion]

I want to unlink my vn account to go to the global version

[glossy sable]

I already told you in #pubg-mobile. You can not.

[foggy lion]

so can someone help me how to delete my vn account?

[runic knot]

5806455012

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @foggy lion.

[cyan citrus]

How may we help you?

[runic knot]

Pls Give me WoW

[cyan citrus]

If you have already applied for the WOW creator access through in-game, please wait patiently, @runic knot. If your application gets approved, you will receive a response through in-game mail within 7 days after submitting the application.

[runic knot]

denied

?

???

[real rivet]

Hello, Admin, when I wear wireless earphones (noting that they are from the best known companies), when I open the mic in the game, the sound comes out of the device’s speakers and not from the speakers. It will not return to normal unless you close the game. And restart it, I hope you solve this problem
Thanks for reading.
Mustafa.

Does the problem from the game or not ?

[frank saddle]

This issue has been reported by other users, and you can provide your details in the pending issue thread here: https://discord.com/channels/393088095840370689/1048315282264952883 [[1]](#questions message).

Generated using AwesomeQA AI

[gusty jacinth]

@real rivet

[real rivet]

Oh sorry 🙃
Thanks for reply

[gusty jacinth]

welcome.

[tame plover]

What is the list of devices that run pubg in 90 fps

[gusty jacinth]

Huawei:

Huawei P40 Pro
Huawei P50
Huawei P50 Pro
Huawei Mate 40
Huawei Mate 40 Pro
Huawei Mate 40 Pro Plus
Huawei Nova 8 Pro
Huawei Nova 9
Huawei Nova 9 Pro

Asus:

ROG Phone
ZenFone 7
ZenFone 7 Pro
ZenFone 8 Flip
ROG Phone 2
ZenFone 8
ROG Phone 3
ROG Phone 5
Legion Duel
legion Duel 2
Edge 20
Edge 20 Pro
Edge

Google:

Pixel 4
Pixel 4 XL
Pixel 5

Honor:

Honor 30 Pro+
Honor X10 5G
Honor V40 5G
Honor 50 SE
Honor 50
Honor 50 Pro
Honor Magic 3
Honor Maigc 3 Pro
Honor Magic 3 Pro Plus
Honor X20 5G

Infinix:

Zero 8
Note 10 Pro
Zero X
Zero X Pro
Note 11 Pro

Motorola:

Edge
Edge Plus
One 5G
Moto G100
Edge 20 Lite
Moto G40 Fusion
Moto G60
Moto G60S

OnePlus:

7 Pro
7T
7T Pro
8
8 Pro
9
9 Pro
8 RT
Nord
Nord N10 5G
Nord N200 5G
Nord 2 5G

Oppo:

Reno Ace
Reno 3 Pro 5G
Reno 4 Pro
Ace 2
Reno 5 Pro
Reno 4 Z
Find X2
Find X2 Pro
Find X3
Find X3 Pro

Realme:

X2 Pro
X50 Pro
6
6 Pro
7
8 5G
X50
X3
X3 Super Zoom
X7 Pro
7 5G
GT 5G
Q3 5G
Q3 Pro 5G
GT Neo
GT Master
GT Exploerer master
GT Neo 2

Redmi:

Note 10 5G
10
K30
K30 Ultra
Note 9 Pro 5G
K40
K40 Pro
K40 Pro Plus
Note 10 Pro

Samsung:

Galaxy A32
Galaxy A52
Galaxy A72
Galaxy A22 5G
Galaxy S20
Galaxy S20 Plus
Galaxy S20 Ultra
Galaxy Note 20 Ultra
Galaxy S20 FE
Galaxy S21
Galaxy S21 Plus
Galaxy S21 Ultra
Galaxy A52 5G
Galaxy F52 5G
Galaxy A52s 5G
Galaxy M52 5G

Vivo:

X50
X50 Pro
iQOO U3
S9
V21
iQoo Z1x
iQoo 5
iQOO 5 Pro
X60
X60 Pro
X60 Pro Plus
iQOO 7
iQOO Neo 5
iQOO Z3
iQOO 8
iQOO 8 Pro
iQOO Z5
X70
X70 Pro
X70 Pro Plus

Xiaomi:

Mi 10
Mi 10 Pro
Black Shark 3
Black Shark 3 Pro
Mi 11 Lite
Mi 10 Ultra
Poco X3
Poco X3 NFC
Mi 10T Lite
Mi 11
Mi 11 Pro
Mi 11 Ultra
Poco X3 GT
Mix 4
Mi 10T
Mi 10T Pro
11T
11T Pro
Civi
Xiaomi Black Shark 4
Black Shark 4 Pro

[tame plover]

There is no poco F3 😢

[cerulean kite]

and no poco F4 GT or K50

[gusty jacinth]

its a old list

[cerulean kite]

i hawe poco f4 gt - k50

but dont suport 90 fps

snapdragon 8 gen 1

and 120 fps display

whay dont suport?

[gusty jacinth]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

[tame plover]

@gusty jacinth I have snapdragon 870 and 120hz display

[cerulean kite]

and my device dont access 90 fps

[tame plover]

@cerulean kite me too

[gusty jacinth]

maybe 90fps option will be available in future on your phone guys.

[cerulean kite]

im 36 yares old

i need to play now

not in future

my first device ix honor 8x

im buy k50 for game

[harsh breach]

Why can't I buy a popular bike from my brother's clan store?

[cerulean kite]

i need talk to pubg admin

any one can help ,e?

me?

[gusty jacinth]

If you cannot access the 90 FPS option despite of your device meeting the requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6. @cerulean kite @tame plover

[sick shale]

Your tier has to be higher.

[harsh breach]

The account level is 35. Has the account level been raised in the new update? It should be 50, or what is the required level, brother?

[sick shale]

Your tier (rank), not the account level.

Like Gold, Platinum..

[wheat prairie]

Hello?

How i can Get Esports Room ?

[frank saddle]

To get an esports room card, you need to request an official license for conducting a third-party authorized PUBG MOBILE tournament for commercial purposes: https://www.pubgmobile.com/cp/a20191127sssq/index.shtml [[1]](#questions message). If you need further assistance, you can ask in the PUBG MOBILE Esports server at https://discord.gg/esportspubgm [[1]](#questions message).

Generated using AwesomeQA AI

[wheat prairie]

<@&481161015728406538>

[harsh breach]

Ok I understand, thank you brother

[sick shale]

Do you mean the card to create rooms?

[sick shale]

Please remember you shouldn't mention the moderator role for non-emergency situations.

[tawdry moon]

@How do I increase the size of the element in the map design

[wheat prairie]

Yeah Esports Card we have an tournament

[wheat prairie]

Im rly sorry

[sick shale]

This card is only available for official matches.

[wheat prairie]

Like what

[sick shale]

You can find WOW tutorials here: https://discord.com/channels/1050324980585472010/1099947911250464788.

[wheat prairie]

I know an Team They Own It

[sick shale]

Like matches hosted by PUBG MOBILE team or ESPORT matches, etc..

[wheat prairie]

There is an Team Own It

[gusty jacinth]

Are you talking about advance room card?

[wheat prairie]

Nope

[wheat prairie]

Tournament Rooms

[gusty jacinth]

This card is only available for official matches.

[wheat prairie]

[gusty jacinth]

you can use advance room card @wheat prairie

[wheat prairie]

Okay Thanks

[gusty jacinth]

welcome

[raven oriole]

where is tdm bonus challenge available?

[frank saddle]

The Bonus Challenge is only available in certain regions, but there is no specific list of regions provided [[2]](#questions message). For further assistance, you can contact in-game customer service [[1]](#questions message).

Generated using AwesomeQA AI

[vernal gyro]

I need help setting up the emulator controller please When I jump, he doesn't jump, and when I get in the car, the character's perspective changes

[sick shale]

You may refer to https://www.gameloop.com forums for assistance.

[winter narwhal]

Where the club button gone?

@???

[frank saddle]

The club feature may not be available for you because of your region, or it could have disappeared after an update [[1]](#questions message)[[2]](#questions message). For further assistance, contact the customer service in-game.

Generated using AwesomeQA AI

[winter narwhal]

How to get back

In which region it’s available

[meager bolt]

Any idea that we can sponsor in pubg mobile?

[frank saddle]

To apply for the PUBG MOBILE content creation program and potentially receive sponsorship, refer to the Community section under Roles in #735483472432594994 for more information [[1]](#questions message).

Generated using AwesomeQA AI

[worn crystal]

How to switch server

Bad ping today for Europe

Need to try middle east

?

[cyan citrus]

You can change your server through your Account settings > Select Server, @worn crystal.

[carmine prairie]

When will we be able to use these again?

[lethal thunder]

Soon the new season start

[carmine prairie]

Awesome, Thanks

[lethal thunder]

You're welcome

[green agate]

Hello there @carmine prairie,

The premium crates go on a rotation basis, you should be able to in an estimate of around two weeks or less, depending on the system.

[carmine prairie]

Alright thanks

[worn crystal]

I can do it all the time?

[cyan citrus]

When you change your server, you will not be able to make another change for 7 days, @worn crystal.

[rain pawn]

Where can I get bunny swimsuit?

[cyan citrus]

When is the last you successfully logged into your original account?

[cyan citrus]

You can obtain Bunny Swimsuit (Pink) from Soldier's Crate in the game.

[rain pawn]

Thank you!

[cyan citrus]

You're welcome, @rain pawn!

[jolly shoal]

Does anyone know what can I do to see my download resources button? I updated my game earlier then when I opened it, I can’t see the button where I can redownload my resources. I tried re-installing the game too but nothing.

[primal bay]

❓

[cyan citrus]

If you meet the following requirements, you can unlink your social media account through your Account settings of the game, @primal bay:

[cyan citrus]

Please give it some time and see if the download option appears. If you just updated the game, it will take some time to initiate the resources. Also, try to perform a routine repair of the game from login menu and restart your game. If the issue persists, please submit your details through #1108657372697739285.

[cloud plume]

It's for this

[sullen lion]

If i win payload matches now will i be able to complete these?? @cyan citrus

[cyan citrus]

You should be able to complete the achievement, @sullen lion.

[rain pawn]

What’s the chance of getting it

I bought like 65 lol and didn’t get it

[cyan citrus]

It completely depends on your luck, @rain pawn. The odds to get a Legendary Item in Soldier's Crate are 0.43% in 100%.

[rain pawn]

How easy is it to regain my £450,000 BP back?

[meager bolt]

6 months-1 year I’d say

[rain pawn]

Lmao that’s great

[uncut pelican]

Hello, I am sending a message from Iran, a country where everything is filtered, my pubg is updated, but it doesn't log in at all, the system gives an error once, it says you don't have internet, while my internet is fine, what should I do with a filter breaker

Whether I go with the filter breaker or without it, I can't get back

Please make pubgji

Half of the PUBG players are for Iran and Afghanistan

[cyan citrus]

Please share a video recording of the issue you are facing, @uncut pelican.

[uncut pelican]

Ok

It is the same with the filter breaker

☹️

Hello?

[cloud plume]

Some files needed to be download but you cancelled

Download them and see if the issue remains

[uncut pelican]

It means to uninstall the game or download something from within the game

Because I can't enter the game lobby

It gives me an error

[cloud plume]

Download some files with in game

[uncut pelican]

I can not

I can't go to the lobby at all

[cloud plume]

In the end of video you have to press "ok"
Not cancel

[uncut pelican]

I also updated from the Play Store

[cloud plume]

When files are being downloading you can't go to lobby until downloading is complete

[uncut pelican]

I click OK, but it still doesn't work

[cloud plume]

It will bro

Do it and just wait

Till all files get download

[uncut pelican]

I can't download files with or without filters

Everything gives an error

🤦

[cloud plume]

Send me a video recording

@uncut pelican

[cloud plume]

What will happen if you try without vpn?

[uncut pelican]

It is the same again

It gives an error again

[cloud plume]

Try without vpn

[uncut pelican]

Ok

[vague saddle]

How to fix it ?

[cloud plume]

Routine repair will do it i think

[lucid root]

Clear data in setting

it will clear your all data and reinstall all data

[uncut pelican]

I did it once, but it didn't work

[gusty jacinth]

@uncut pelican try to restart your device

[lucid root]

ask your problem in Support section they will give you update link

[gusty jacinth]

If its not work then try to uninstall your game and reinstall again

[uncut pelican]

I did it, it doesn't work

[cloud plume]

@uncut pelican
Then try this bro

[gusty jacinth]

Try @uncut pelican

[lucid root]

wait

screen shot your setting

[uncut pelican]

?

[lucid root]

screen shot your setting

[uncut pelican]

which part

[cloud plume]

@uncut pelican
It may be the internet issue
You can post this issue in
https://discord.com/channels/393088095840370689/996546243859853424

[lucid root]

graphics

[cloud plume]

He can't enter lobby
How can he send you his graphic settings

[uncut pelican]

you're right

[lucid root]

remove third party apps like gfx tools

[uncut pelican]

it's gonna be OK?

[lucid root]

is it effected by update

?

[cloud plume]

Use of them is illegal and your account might get banned for that
Please remove them and clear your pubg mobile data
Then download it again

[uncut pelican]

Ok

[cloud plume]

I'd say remove gfx
Uninstall pubg
Then reinstall pubg

[lucid root]

he had tried soo!

[frank saddle]

Yes, you can buy UC through Midasbuy, just make sure to make purchases through https://www.pubgmobile.com/pay/ [[1]](#questions message)[[2]](#questions message).

Generated using AwesomeQA AI

[uncut pelican]

If it doesn't work, I will come back, thank you very much

[lucid root]

ok

[cloud plume]

Always here to help

[lucid root]

we will wait for you

[gusty jacinth]

@uncut pelican just uninstall your game and reinstall and dont put any third party applications like gfx tool or other stuff

[storm flume]

Please avoid going off-topic, @lucid root and @cloud plume. You may have unrelated conversations in #chat.

[tame thunder]

Hi. Can you help me with my pubg account. Last May 17 when I tried to login using my Google play and twitter that is bind to my account, pubg always give me new account. I can’t use my linked email and number also. Please help

???

Hi. Can you help me with my pubg account. Last May 17 when I tried to login using my Google play and twitter that is bind to my account, pubg always give me new account. I can’t use my linked email and number also. Please help

[storm flume]

Please contact the customer service for further assistance, @tame thunder. Refer to subpoint 5.4 in #faq for further information.

[lucid root]

Screen shot your problem hide personal info

[tame thunder]

@lucid root

[lucid root]

you need to login with your old account

[tame thunder]

@lucid root yes

@lucid root Hello, I have issues where my account got reset. After updated i already got into the acc as usuall but after few minutes they ask me to log in again but my account already reset. i tried to log in using game center also has the same issues

[quiet bone]

Why there not HD lobby resource pack??

[lucid root]

in which account do you use for login facebook/twitter

[tame thunder]

@lucid root Google play and Twitter

[lucid root]

ok i understand

your old data may be crrupted it is necessay to redownload all data

[lucid root]

your old data may be crrupted it is necessay to redownload all data

[tame thunder]

@lucid root I not understand

[cyan citrus]

Restart the game and check again under High-Quality Imaged and Audio.

[quiet bone]

I did it but still nothing😥

[storm flume]

Please do not use languages other than English, @golden hatch. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

Try to download the current High-Quality Imaged and Audio resource pack and check again after restarting the game.

[graceful delta]

Oh sorry, I didn't notice that. Thank you

[winter narwhal]

What about club option missing in game?

[true reef]

I am having same issue how to redownload all data

[cyan citrus]

The club option may not be available for you because of your region.

[cold totem]

What happens when your account is hacked?

[frank saddle]

If your account is hacked, you should contact the in-game customer service for further assistance [[1]](#questions message). Additionally, consider reaching out to the customer service of your social media accounts and enabling secondary verification through your Account settings of the game [[2]](#questions message).

Generated using AwesomeQA AI

[lucid root]

You must need to redownload all resources it also effects performance

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lilac spruce.

[hallow stirrup]

Which level do I get access to external emojis?

[vapid cave]

My internet speed is 200 but I cannot play rightly my ping is very high ingame

[grim depot]

say goodbye to acc

[night cloak]

How do I get the dragonling Helmet? My friends said they got it before the updated 😩 I haven’t updated the game on my iPad so can I still get it?

[grim depot]

no

i think it is after update

[night cloak]

I don’t think so cuz many of my friends already have it 😭

[feral forge]

You may refer to the role section in #735483472432594994. And please use #discord next time.

[meager bolt]

Can we buy UC from Midasbuy using an Apple Gift Card? The money has been added to my account too, so...?