questions

[charred coyote]

Golden mood bazar event is noy showing is that regional bass event?

@native anvil

[native anvil]

Can you share a screenshot of the event in question? It's important to keep in mind that there could be events that are exclusive to certain regions.

[charred coyote]

@native anvil

[thin hearth]

i need a help? to whom should i contact?

[tall parcel]

Which region?

[real sedge]

what do you need help with?

[native anvil]

Unfortunately, I don't have any information on whether this event is available to everyone or exclusive to certain regions. However, if the event is currently available and you cannot see it in your account, it may not be available in your region.

[cloud plume]

It's not get these events
So it is regional based

[sturdy escarp]

Is there any chance to disconnect all devices from number verification?

[native anvil]

Could you please provide more information? Additional details would be helpful.

[sturdy escarp]

So basically my account got scammed and he can log in with my number cause i let him play on my account

And now hes always online

With the account

[native anvil]

To regain control of your account, it is recommended that you enable secondary verification, log out from all devices, secure your social media accounts, and change your passwords. If the person who stole your account has enabled secondary verification, please contact the in-game customer service for further assistance.

You can find instructions on how to contact customer service in #faq sub point 2.8 and 5.4.

[lone basin]

hello, I am an iphone user, I tried on 3 phones, but the problem was not solved, while the fire button is in the upper left part of the screen, the crouching and lying down buttons on the bottom right of the screen do not work while firing, I used android before, I did not have such a problem, can you help?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hushed rapids.

[ancient cove]

hi i need help I opened a support request to delete the lost e-mail in my account, but the support request I opened deleted my phone number and facebook connection.

and now my facebook account get connected to another guest account :/ in crying out loud i have ice m4 2 level and i cant log in rn

[ancient cove]

@celest shadow

[sharp seal]

The phone was stolen and please review the account from the month of 2
Id 5670463621

[ebon granite]

If the region limited to some regions it will be put on that is available to only us only or etc

[storm flume]

Please contact the customer service for further assistance, @sharp seal. Refer to subpoint 5.4 in #faq for further information.

[empty oracle]

How do PUBG account hackers do? What do they do to hack others account?

[night cloak]

Only a scammer can answer that.

[alpine flower]

Bro I don't think a game this big is stupid
I feel it's more of the end users
Either it's social engineering or phishing

[real sedge]

Simple:
"Free items in some website"
"Give us your email address, UID and password for 8000UC"
"Oh we got an email address and password, now we can login to their account"
Etc. Some people actually fall for these

[drifting heath]

@lime juniper @static sleet @celest shadow this is a scam right😂

[real sedge]

They are scammers. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and [e-mail].

[drifting heath]

Wait give them some time a wanna troll😂

[real sedge]

Ikr

[static sleet]

Yes, they are a known scammer. Please report them to Discord and do not provide them with any information that could compromise your game account.

[drifting heath]

I sent him some none existent id something like 69107420 or smth and he blocked instantly😂

[static sleet]

PUBG MOBILE customer service does not have representatives on Discord. They can be contacted only in-game.

It's easy to tell that this individual is a scammer since they're also illiterate and unable to properly formulate sentences.

[drifting heath]

Mate i know i was trolling him

[raven oriole]

@drifting heath im bored gimme his id

[bronze elbow]

Am I allowed to play EU Scrims from Asia Server?

[glad swallow]

what's th Redemption code of GoldenMoon Bazaar event?

[thorn ivy]

Hlo

@static sleet i need help

[static sleet]

How can we help you, @thorn ivy.

[thorn ivy]

My pubg account is not ok i am spending lots of uc

But i have nothing upgraded gun why

Anybody have uc snd us 🤪

[feral cradle]

How to register for next star program?

@static sleet

[cyan citrus]

You may refer to this announcement: #news message, @feral cradle.

[cyan citrus]

You may participate in the official events for a chance to win in-game rewards. Please keep in mind that begging is against the #735483472432594994.

[cyan citrus]

What scrims you're referring to?

[thorn ivy]

Iconic bro

[storm flume]

Please contact the customer service for further assistance, @ashen garnet. Refer to subpoint 5.4 in #faq for further information.

[lone basin]

hello, I am an iphone user, I tried on 3 phones, but the problem was not solved, while the fire button is in the upper left part of the screen, the crouching and lying down buttons on the bottom right of the screen do not work while firing, I used android before, I did not have such a problem, can you help?

[cyan citrus]

Could you please share a video recording that can illustrate the issue you have encountered, @lone basin?

[lone basin]

Oky bro

[lone basin]

https://youtu.be/W8cwNoWZXyk

[cyan citrus]

Sadly, I don't understand that language, @lone basin. Also, can share the time span from this video recording?

[lone basin]

I will share with you a video that you can understand

[cyan citrus]

Thank you, @lone basin.

[lone basin]

https://youtu.be/fe4-Tk6xV_M

[lone basin]

1 year ago I don't know English very well, this is the most recent video I have

sorry thank you for your help

[cyan citrus]

In the video recording, the player increased the crouch button size and moved it up a little, @lone basin. Can you give it a try and see if this helps? If that does not help, you may try to reset your customize button settings one time and perform a routine repair of the game from login menu.

[lone basin]

I tried all the solutions you mentioned, but it didn't come to a solution. I talked to apple support about the issue and they said that the problem was in the application and directed you to it.

All of the iOS devices I used had this problem.

I didn't have this problem when using android.

[cyan citrus]

Does it only happen when using this issue, @lone basin?

[lone basin]

I can't bend down while shooting.

[cyan citrus]

I know but does it only happen when using the above option, @lone basin?

[austere heath]

Hey, My pubg account is hacked can anybody recover it please? if send them my all logins

[lone basin]

normally it only works if i press it but when i press it it doesn't work

[lone basin]

the problem happens all the time

[cyan citrus]

Can you try to disable the Aim Features under Aim in Advanced Control settings of the game and see if it will make any difference, @lone basin?

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance compromised or stolen accounts. If you have a phone number linked to the account, please enable secondary verification through your Account settings of the game.

[lone basin]

I deleted the game, I installed it, I even downloaded the software from scratch on the phone, but there was no solution and the phone passed all the tests in apple support.

[lone basin]

I don't use aiming features normally, but when I open it, the problem does not go away.

[cyan citrus]

Does it also happen with Aim Features enabled, @lone basin? Can you share a video recording of the issue from your perspective?

[austere heath]

I try it but they dont give response 😦 I message them on gmail + in game customer support and provided all the things they asked for

I recovered my gmail but the hacker on the secondary veritification

[lone basin]

yes i tried that too but the problem persists

[cyan citrus]

Please wait wait patiently for their response, @austere heath. We unfortunately cannot help you with your issue through the community.

[cyan citrus]

Please include a video recording from your perspective.

[austere heath]

Sure I will wait but almost 2 weeks ago

[lone basin]

I don't know english can you understand the video in turkish

[cyan citrus]

We unfortunately cannot help you with this. You may send them another message as a kind reminder.

[brave wraith]

Help when i spend all my uc i mean 3500uc i will get all uc back at 7 April?

[austere heath]

Alright

[cyan citrus]

Sadly, I cannot. I'm asking for a video recording that you record yourself, not from someone else.

[lone basin]

I will post my own video recording

[brave wraith]

@cyan citrus please give me answer

[green agate]

What did you need an answer for?

[lone basin]

I got the video instantly

[brave wraith]

Help when i spend all my uc i mean 3500uc i will get all uc back at 7 April?

For this

[green agate]

This means that there is a chance to get a full refund, not a guarantee.

But yes, it would happen on the next day, in 24 hrs.

[ebon granite]

Golden moon bazar event not started yet

?

[brave wraith]

Check started now

[brave wraith]

Then what full mean 👀😡

[lone basin]

I posted a video instantly, you can check it out

[green agate]

Up to a full refund

If the wording is correct, then there is a set chance to receive it all back.

[cyan citrus]

Send it in this channel.

[brave wraith]

@green agate
Check rule no 1 6 to 22 April and get up to a full refund there is a chance to get full uc or there is just a chance

[clear solstice]

Hey, if someone has his number on my account, but i have acces to my email, can i somehow remove the 2 factor auntentification?

[green agate]

Yes, contact the in-game customer service.

[green agate]

There is a chance to get a full refund in 24 hours time.

[clear solstice]

Is there a live chat with support? @green agate

[lone basin]

I already posted on this channel

[green agate]

Unfortunately, no.
They do not have enough capacity to support live chats.

[clear solstice]

I made a ticket on their website about my problem, would it be enough?

[green agate]

It is recommended to use the in-game customer service instead as their external methods are mostly for inquiries.

[cyan citrus]

Try to move this option to the upside of the screen and if it will make any difference:

[clear solstice]

I understand, but support usually helps you with these type of problems?

Like there is a number but i don't have acces to this number

while i have acces to my email

[green agate]

Yes, they are able to change that within the in-game customer service.

[lone basin]

So the game is broken, is the most logical option to move it to the top?

[cyan citrus]

Does it work normally when you move it, @lone basin?

[lone basin]

I've been playing with the same control settings for 2 years, how can I get used to playing like that?

[cyan citrus]

Feel free to submit a report of this through #996546243859853424 in compliance with the channel's guidelines, @lone basin.

[lone basin]

yes it works above but why not below

[cyan citrus]

Here, @lone basin.

[lone basin]

how do you mean here

[cyan citrus]

Create a post regarding your issue in #996546243859853424 and add all the details, @lone basin. I can guide you after you create a post.

[lone basin]

The problem is as follows: I am using an iPhone, I have changed 3 devices, but my problem has not been resolved. While the fire button is on the top left, the tilt and lie down buttons on the bottom right of the screen do not work, but when I slide these buttons up, they work. they said my phone passed all tests in apple

[cyan citrus]

I understand the problem. Please submit a report through #996546243859853424 so it can be looked into further by the community manager, @lone basin.

[lone basin]

The problem is as far as I can see, it's related to the screen size, the notched screen etc. I think they need to adjust it according to the iPhone.

[cyan citrus]

Refer to my above response, @lone basin. You will need to submit a report through this channel: #996546243859853424.

[clear solstice]

It would be impossible to remove two factor auntentification from my account without contacting support, right?

[green agate]

Yes, only the in-game customer service can change the data tied to your account.

[clear solstice]

You see there are "Other verification methods"

Why i don't have my email or 8 digits code there unlock my account

There is only the phone as a methode to verificate my account

[green agate]

This can be suggested from inside of the game or in our #996458713126797405 channel then.

[lone basin]

I shared in detail.

[lone basin]

thank you mate, sorry i made you tired

[clear solstice]

I making a ticket and step 12 is providing purchase records from 30 to 180 days but if i don't remember? and if im trying to put random it says "Please provide information step 12" @green agate

what am i supposted to do.. im providing information

[green agate]

You would be able to find purchase receipts through your email provider.

[clear solstice]

I did my purchase from the special ATM

and because i don't have cloud on my email everything is auto deleting

[cyan citrus]

Responded. Please provide the required details in that post.

[rigid basin]

sir

[quaint moss]

How many images can I post at a same time in popularity or media trend...?

Without getting mute or ban or penalties

[worthy sinew]

Four, I suppose @quaint moss .

[sinful wasp]

When does pubg beta version 2.6 starts?

[cyan citrus]

We unfortunately do not have information regarding this at the moment, @sinful wasp. Once it is available, you will be notified within the game.

[sinful wasp]

Any new related to Wow?

News

I wanna become creator and I got rejected cause of some problem. I wanna re submit my application so any help?

[tender rampart]

I've got a question, I'm looking for better lobbies in pubg global but since I'm in silver I'm having completely filled bot lobbies and the rank I'm getting out of 30 minutes of agonising stale game is just not satisfactory

Is there ways to get out of these bot lobbies as it's really not fun at all, as it's basically driving a bike jumping around or playing games with my friends straight for 30 mins and it's growing really repetitive

Unranked is alright but nothing special in terms of difficulty, i want more difficulty than in unranked.

[night cloak]

@cyan citrus
I play using Gameloop what should i select

[cyan citrus]

In the first category, @night cloak?

[night cloak]

The third question.

[minor cave]

@cyan citrus sorry to bother but i got a question, ive already applied to be a creator in wow, it said application done and whatever, where do i exactly go to see if they will make me a creator or not

The ingame mail section?

Or real email

[night cloak]

The third question. in small box Emulator isn't mentioned. And i also check all available options but i can't see Gameloop anywhere.

[cyan citrus]

Can you highlight the option you are referring to, @night cloak?

[cyan citrus]

You will receive a notification in your in-game mail box if you're selected. Please keep an eye out!

[night cloak]

You can see this image.. it asks which device i mostly used to play the game. And i used Gameloop Emulator. But that option is missing in the list.

[minor cave]

👍, if im not selected though

They will notify me right?

[cyan citrus]

Yes, @minor cave.

[minor cave]

Thanks quendi

[cyan citrus]

You're welcome, @minor cave!

[night cloak]

@cyan citrus

[minor cave]

Welp i checked, nothings there

May have not been accepted anyways

But thx again

It was bugging me all day

[cyan citrus]

When did you submit the application, @minor cave?

[cyan citrus]

It should be Asus as this is the device that will show in your Login activity when using the GameLoop emulator.

[cyan citrus]

Players with Silver and below rank will only match with other players of the same rank while players with Gold and above rank will match with other players of the same rank. This should be the reason that you are not facing experienced or high ranked players. You can try to rank up to Gold and and try to play again.

[cyan citrus]

Please contact the in-game customer service for further assistance.

[twilit path]

Hi can I know way my s22 ultra ( snapdragon prosser) can't be 90 FPS on the game pls

[cyan citrus]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics, @twilit path.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[winged umbra]

Hello! Does anyone know where I can find this redemption code at? Thanks.

[cyan citrus]

Redemption codes will be posted on official social media handles of PUBG MOBILE, @winged umbra. Please keep an eye out!

[rocky quest]

Hello! Why is my security center vertical...? I can't switch it to horizontal.

[sick shale]

Enable the auto rotation from your phone settings.

[rocky quest]

It is enabled

I don't know what to do

[devout ginkgo]

What time does x suit launch

[sick shale]

Two hours left.

[devout ginkgo]

Awesome 👏🏾

[sick shale]

I am unsure of the cause of your problem. You may try updating Android System WebView and see if that helps:

Might be a problem of your phone sensors too.

[lethal thunder]

Need help asap

[cyan citrus]

What is the device you are using, @lethal thunder?

[lethal thunder]

Motorola g stylus 2022 5G

[lethal thunder]

Motorola g stylus 2022 5G

[cyan citrus]

And what is your country and from where did you download the game, @lethal thunder?

[lethal thunder]

United States, from play store .
I was in the game yesterday and suddenly like that today

[cyan citrus]

What happens when you tap on the OK option, @lethal thunder?

[lethal thunder]

Loading and same error again

[cyan citrus]

Please try to clear game cache one time and restart your device, @lethal thunder.

[lethal thunder]

It's finally let me in this time thank you

[cyan citrus]

Glad to hear that and you are welcome, @lethal thunder!

[lethal thunder]

Thanks!

[glad estuary]

There used to be like the country wise discord servers for pubg mobile, can i get link to them if possible?

[cyan citrus]

You can find the regional communities in #735483472432594994 sub point 3.1, @glad estuary.

[glad skiff]

How to make a map in woe

W*

[glad estuary]

Alr thankss

[cyan citrus]

You're welcome, @glad estuary!

[cyan citrus]

You will need to submit the creator application. Once it is approved, you can create your maps.

[lean radish]

hi can some one help
me
i had a problem
i need some one to fix it

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lean radish. Remember to read through #faq before asking questions in the support channels.

[rough karma]

Hey there, my Social Media Account has been Hacked and my Pubg Mobile Account has gone. I clicked on a link for Free Materials and I unfortunately only had my Account linked with Twitter. I also contacted Twitter Support but no reply yet been 26 Hours

[native anvil]

PUBG MOBILE will never ask you for your password, to log in to your PUBG MOBILE account on any website, or to submit any online form for PUBG MOBILE support.

If you can't log in to your account and your PUBG MOBILE account is only linked to Twitter as a login method, you'll need to regain access by contacting Twitter's customer service via the following link: https://help.twitter.com/.

If you have access to your account, we suggest enabling secondary verification, logging out of all devices, and changing your password.

You can also contact in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[rough karma]

I hope Twitter Support response me fast, why doesnt Tencent take action on the Scammers. They hack accounts of thousands of people and those guys also have over 11,000 Followers on Instagram so people think they are legit real and trust them.

Also what if the Hacker unlinks my Twiitter account and Links any other mail or social media accounts of him? Then I can forget to get my account recovered or?

[dusty crow]

You can create content for PUBG and you’ll get priority support

[rough karma]

What type of content? Open a Youtube channel and post videos? Doesn’t take alot of Subscribers and views

[dusty crow]

Any legal content that can promote their game to a wide range of audiences

[native anvil]

You can report online PUBG MOBILE cheating content through https://bit.ly/3soBavK.

The security of your account is your responsibility. Please refer to the previous response for more details. Kindly note that the moderators of this Discord server are not affiliated with the customer service. Therefore, unfortunately, we cannot assist you with this matter.

[rough karma]

Is this a Trusted Discord account?

[native anvil]

No. They are scammers. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and [e-mail].

[dusty crow]

How is this account still here bruh 😂

[rough karma]

wow lol

one more scam was coming on the way

anyway Thank you

[native anvil]

You're welcome!

[rough karma]

Lol

[minor cave]

Late reply, but i forgot haha

[ionic locust]

If a guy is Cursing me in the messages in chat where I can report him and what punishment will he get?

[coral spoke]

If i link twitter to my pubg, will i get the same avatar as on twitter?

[rough karma]

Yes

[vague drift]

Hello i completed 5 question on become a creator wow

So what will i do now ?

[green agate]

Wait.

[green agate]

If this is from our server then you can use, #discord.

If this is from inside of the game, use the native report feature.

[vague drift]

How much ?

[green agate]

Up to 7 business days.

[vague drift]

😳its long

[green agate]

With a long line of applicants.

[vague drift]

Ok tnx💪🗿

[ionic locust]

Ok thanks for help

[jovial zealot]

feels a little bit more than 7 days for me

10 biz days and still counting

[blazing bough]

السلام عليكم أريد أحد المشرفين

[night cloak]

can we still get the reward even after my rank is not on diamonds but I did made it to diamonds in that season

[storm flume]

Please do not use languages other than English, @blazing bough. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[feral forge]

Players will receive the Tier rewards based on the highest Tier they reached throughout the season.

[night cloak]

thanks

[cyan dome]

Hello, can I contact support? I want to provide assistance. I found more than one loophole in the game

[charred coyote]

Can someone tell me where we find the redeem code of golden moon bazar?

<@&481161015728406538>

[onyx jolt]

Provide evidence for them , they’ll be with you eventually

[sick shale]

They will be announced on social media channels soon. Stay tuned!

[lost panther]

@static sleet bro my matchmaking recruit i can’t join team

[vernal cargo]

Hello I can get the skins of Leon s Kennedy (Resident Evil)

[sick shale]

You can't get them anymore, they were only available during PUBG MOBILE x Resident Evil collaboration.

[lost panther]

@sick shale what about my issue

[sick shale]

Can you share a screenshot of the error message or something?

[dapper minnow]

Hi

[lost panther]

No error message

Just can’t get in to team recruit

[vernal cargo]

😥 I hope there will be a collaboration again, since Resident Evil 4 remake recently came out

[sick shale]

Record a video.

[lost panther]

@sick shale i can’t get inside my account right now

I can’t get verification code

@sick shale

<@&481161015728406538>

[marsh dust]

Do they give the uc back in golden moon??

??

[thin halo]

Up to full refund. It means you have the chance to get from 1% up to 100% refund. Note that you might not get 100% refund.

[marsh dust]

@thin halo ah ok thanks

[zealous pasture]

What is the redeem codes of Golden moon Bazar event?

[sick shale]

Keep an eye on social media channels, they will be shared there soon.

[sick shale]

Try performing a routine repair.

[ornate thistle]

is it possible to switch to global version from the Vietnamese ver

[sick shale]

No, it's not possible.

[honest shuttle]

So funny

@cyan citrus

@sick shale

Cant buy

[honest shuttle]

@sick shale

Man

[sick shale]

Please contact customer service in-game for payment related issues, @honest shuttle.

[honest shuttle]

Pk

Ok

[ancient cove]

@sick shale

hi i need help I opened a support request to delete the lost e-mail in my account, but the support request I opened deleted my phone number and facebook connection.

[cyan citrus]

Then please reach out to the customer service in-game again for further assistance with this, @ancient cove. Please keep in mind that we are unable to help you with any account related issues through the community.

[raven oriole]

Does anyone know if this is allowed? It's inbuilt option in the phone not a third party app

@cyan citrus

[digital wigeon]

Здавствуйте

my account was stolen, how can i get it back?

[cyan citrus]

Please avoid using it.

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance compromised or stolen accounts. If you have a phone number linked to the account, please enable secondary verification through your Account settings of the game.

[sinful wasp]

How to solve this glitch when generating top highlights ??

[digital wigeon]

the one who stole the account unlinked all phone numbers and social networks from the account

[cyan citrus]

This issue has already been reported through #1092796644925382676 and is acknowledged, @sinful wasp. You may provide your details there. If there is any update regarding this issue, it will sent in the same post.

[storm flume]

Please contact the customer service for further assistance, @digital wigeon. Refer to subpoint 5.4 in #faq for further information.

[sinful wasp]

Okay Done

[alpine flower]

Isn't top highlights available on kr version? I know it's for pubgm global but if anyone knows 🥲

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @alpine flower.

[lost panther]

<@&481161015728406538>

How can i fix ?

I can’t join any team

[sick shale]

Have you performed a routine repair?

[lost panther]

Yeah

Same thibg

@sick shale

[sick shale]

You can submit a report about this in #996546243859853424.

[fringe cave]

How many videos I have to review to become an investigation major any idea???

[worthy sinew]

Approximately 9100, I suppose @fringe cave .

[fringe cave]

Are you sure??? 👀

[versed plover]

I Dont use even hack also then also my under verification 😔😔😔
I don't know the reason Id lv70 server-ASIA device- poco X3 pro
I

@cyan citrus

[worthy sinew]

Yes.

[cyan citrus]

Share a more clear screenshot.

[main moth]

Hello, I'm a content creator and i want to know that what are the requirements for next star program registration, please guide me

[green agate]

Are you referring to this?

http://bit.ly/3p2VuQW

[main moth]

Is this the form for registration of pubg next star program

[green agate]

What exactly are you referring to with "next star program" ??

[main moth]

I'm talking about this

[real jolt]

When will the next discovery event occur?? I heard it's a DBZ Collab. Can anybody confirm if it is and when it starts?

[sick shale]

Join PUBG MOBILE Paksitan server for further information. The server link is on your screenshot.

[sick shale]

Keep an eye on social media channels for official news regarding upcoming events.

[fathom wind]

If i spend 300 uc in golden moon treasure will i get it back tmr

@celest shadow

[celest shadow]

You can get up to a full refund at random the next day.

[fathom wind]

Random??

[fathom wind]

What does that mean

[celest shadow]

Yes, random amount.

[fathom wind]

Like even 10 uc?

[celest shadow]

Yes.

[fathom wind]

Ok

[fathom wind]

But is says random and full refund

[celest shadow]

You can get up to a full refund at random.

[fathom wind]

Ook

[karmic oak]

Probably start of the next season when new mode comes as usual

[karmic oak]

Is the next day meaning at day reset or 24hours from purchase?

[dapper sedge]

@celest shadow The verification code did not reach my phone number 4 days ago. I tried a lot and it did not arrive. Need immediate help?

@cyan citrus The verification code did not reach my phone number 4 days ago. I tried a lot and it did not arrive. Need immediate help?

@sick shale The verification code did not reach my phone number 4 days ago. I tried a lot and it did not arrive. Need immediate help?

[storm flume]

Please contact the customer service for further assistance, @dapper sedge. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Every day after 00:00 UTC.

[dapper sedge]

@cyan citrus I tried and got nothing

[cyan citrus]

We are unfortunately unable to help you with your issue through the community, @dapper sedge.

[dapper sedge]

@cyan citrus why ?

[cyan citrus]

Because this is only a community support channel and the moderators of this Discord server are not affiliated with the customer service, @dapper sedge.

[dapper sedge]

@cyan citrus What should i do now ?

[cyan citrus]

Refer to this response, @dapper sedge.

[dapper sedge]

@cyan citrus dont answer me 😔

[cyan citrus]

There might be a delay before you receive a response from the customer service as they receive an enormous number of requests every day, @dapper sedge.

[dapper sedge]

@cyan citrus I just changed my phone and I didn't get a verification code

[cyan citrus]

Already answered, @dapper sedge. Please continue with the customer service.

[dapper sedge]

@cyan citrus ok thx

[cyan citrus]

You're welcome, @dapper sedge!

[rocky quest]

Hello! Why do I have 2 reasons of "modification"? Modification of what? I didn't understand

And here is the "usage". Again, usage of what?

[hot coral]

Hi
Speed Boost
Modification of weapon recoil

[hot coral]

Using game bugs

[rocky quest]

Above is speed boost
Below is weapon recoil?

[hot coral]

Exactly

[rocky quest]

Thx

[hot coral]

You’re welcome ☺️

[edgy wagon]

Hello, is there any moderator here ?

[cyan citrus]

Hello! How may we help you, @edgy wagon?

[edgy wagon]

My account was hacked 3 years ago and till now i don’t have any way to access to the account, I did submit an appeal and if got refused and im pretty sure the informations was most correct. And i still have more to provide. Whats the solution to bring it back

[storm flume]

Please contact the customer service for further assistance, @edgy wagon. Refer to subpoint 5.4 in #faq for further information.

[rugged solstice]

So I tried many ways to play pubgm in emulator with my mobile player teammates but failed to find a match everytime.... But i am abke to find a match when I am playing solo.
Any fix?

[cyan citrus]

Emulators have relatively less player base compared to mobile platform, so a higher matchmaking time can be expected, @rugged solstice. We unfortunately cannot help you with this.

[rugged solstice]

It's okay. Thanks for replying

[cyan citrus]

You're welcome, @rugged solstice!

[main moth]

Like is not working 🤕

[empty summit]

So if 20 players will have top 1 they all will get mythic title?

[karmic oak]

Where u getting top 20 from? Lol

Top 10 players get mythic title

It shows in ranking and event rules

And its not even permanent

[wooden vault]

‏I submitted a complaint request to my hacked account and it was approved but the email address I provided was associated with another game account. I would like to submit a new complaint request within the game. I write a second email but can't even after at least 3 months? Please help as soon as possible

[drowsy grove]

Helo i need took wthe dema now please

Help disk

[native anvil]

Please be advised that moderators of this Discord server are not affiliated with the customer service, so unfortunately there is nothing we can do to help you with this.

You may try contacting customer service from within the game.

If you do not have access to your account, you can still contact customer service through the following method: From the login menu, select "Help" located in the top-right corner.

[native anvil]

Could you please elaborate more?

[wooden vault]

Thank you for giving me a little of your precious time

[wooden vault]

But when I did support chat not done to help? Thank you for contacting us. For better gaming experience, PUBG MOBILE has upgraded the service system in the upcoming game update v250. Please note that your ongoing conversation may be terminated during service system upgrades. To ensure your service experience, please update to version 250 in time, and resubmit your inquiries after March 30th. Best Regards, PUBG Mobile support team

[native anvil]

• You should have been more careful and provided accurate information. Unfortunately, we are unable to assist you with this matter.

• Can you reply to the support email confirming that your request has been accepted, or is that not possible? If you are able to respond to the support email, you can provide a detailed explanation of your issue there.

• The issue of being unable to communicate with customer service within the game has already been reported in #1090234907487371385. You can provide your details there.

[wooden vault]

Unfortunately, it is not possible to reply to the support email to confirm that the order has been accepted#

[native anvil]

If that's the case, you will need to wait until the issue with contacting customer service is resolved. You can provide your details in the thread mentioned in the previous response.

[versed plover]

@native anvil

Bro i don't even Use any hack or any Client 😔😔😔 But then also my under safety. Matches start but they kick out me and send this what should I do from yesterday it was under safety observation

This orginal version

No one is helping me also with this issue @native anvil

[native anvil]

If you downloaded the game from an unofficial source or website, or added any additional files to the game, or are running additional applications that may be affecting the game, then you should reinstall the game from an official source such as the Google Play Store, App Store, or the official website: https://pubgmobile.live/apk.

If you require further assistance, please contact customer service within the game. Refer to subpoint 5.4 in #faq for further information.

[versed plover]

This is from playstore version

@native anvil

I am redownloading from your link

[native anvil]

Please refer to the last part of the previous response. Unfortunately, we are unable to assist you with this through the community.

[versed plover]

I contacted they dint respond

[native anvil]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[golden hearth]

Hello, my account was stolen recently and you don't know where to write to me to restore my account?

[native anvil]

Please contact the customer service of your social media accounts and the in-game customer service for further assistance. If you have a phone number linked to the account, we recommend enabling secondary verification.

You can find instructions on how to contact customer service in #faq sub point 2.8 and 5.4.

[versed plover]

🥲

i downloaded from your link then also issue 😞😞😞

@native anvil

[native anvil]

This is because your account is being monitored. For further assistance, please await the in-game customer service response. Unfortunately, this is an issue we are unable to assist you with. Additionally, you may utilize the file claim feature.

[versed plover]

but dint even cheat or use any client

[golden hearth]

I can't load the in-game support, if there are any other ways to restore my account?

[native anvil]

Please refer to my previous response again and avoid repeatedly asking about the same matter after you have been answered.

[versed plover]

OK Thanks, for your assistance

[native anvil]

What is your country and from where did you download the game?

[native anvil]

You're welcome!

[golden hearth]

I downloaded the game from AppGallery, and the country is Russia

[native anvil]

Have you experienced difficulty in contacting customer service before, or is this the first occurrence of such an issue?

[golden hearth]

About a year or half a year ago, the support worked, I just stopped playing for a long time, but then I decided to come back

Are there any other ways to contact support not through the game?

[native anvil]

Have you attempted to contact customer service through the login page? Have you tried initiating a conversation with customer service by answering the bot's questions, explaining your issue, and waiting for a customer service representative to respond? Or is this also unavailable to you?

[native anvil]

If you are unable to reach customer service, you may try reaching them by sending an email to [e-mail].

Please note that the email is only intended for general inquiries and not for account-related issues. Therefore, we cannot guarantee that your issue will be resolved via email.

[golden hearth]

Okay, I'll try

I was able to find a form for account recovery on the pubg mobile website, if I keep all the data, will they be able to restore it to me?

[native anvil]

If you are able to successfully access the form and provide all of the required information accurately, then you will be able to recover your account.

[meager bolt]

Why whenever I play on WiFi my ping acts weird it goes like to 100-300 while fights.

Note- my WiFi is 100mbs and I’ve asked them no technical issues. Yeah I did the routine repair too.

[light hornet]

what is this

[golden hearth]

System error, please check and try again. [30400001]. What kind of mistake is this?

[golden hearth]

when I log in via email, I am asked to confirm my login using a phone number, but it is not my phone number that is linked to the account. How do I log in via email then?

[native anvil]

Is this issue only occurring when using WiFi?

[native anvil]

Ensure that your internet connection is stable and that your device does not have any additional files or applications that may affect the game. If you are using a VPN, we would not recommend it as it could potentially put your account at risk of suspension. Additionally, please ensure that you have downloaded the game from official sources such as the Google Play Store, the App Store, or the official website: https://pubgmobile.live/apk. For further assistance, please contact customer service within the game.

[native anvil]

This is a secondary verification process. If an attempt is made to access the account from a device that is not on the list of trusted devices, a verification code will be sent to the phone number associated with the PUBG MOBILE account. This code must be entered to access the account.

[native anvil]

Since you do not have access to the phone number associated with the account and are unable to contact customer service due to an error message, please refer to this response for further information, @golden hearth.

[marsh barn]

Do u need to own Bugatti before u can gifted to your friends ?

[golden hearth]

To what answer?

Didn't really understand the words - please refer to this response for further information

[alpine flower]

If you are unable to reach customer service, you may try reaching them by sending an email to [e-mail].

Please note that the email is only intended for general inquiries and not for account-related issues. Therefore, we cannot guarantee that your issue will be resolved via email.

Read this

[vagrant tulip]

Yes

[night cloak]

Someone know how to obtain thanks for sticking with us title?

[vagrant tulip]

It’s through logging in in the anniversary date for 3 years

You can see the achievement details ingame

[night cloak]

Oh

I can't obtain it then

I'm new in this game

[vagrant tulip]

Yup

[meager bolt]

Yeah but I just use 1 WiFi because I barely go anywhere else

[golden hearth]

and there are also ways, maybe they will help me?

[golden hearth]

I downloaded the game to another phone and there was a support button, it is identical to the site, now I will fill out the questionnaire again

[marsh barn]

I’m in global server but my account saying I’m in tr server any reason why ?

Or where can I check which server i am ? In game its saying in global

[feral forge]

Please wait patiently for your application to be proceeded.

[feral forge]

You can check it via the bottom left corner of your screen or the in-game settings.

[marsh barn]

It’s said europe there

[feral forge]

That is your in-game server.

[marsh barn]

Yes but it’s saying I’m in tr server

When try buy uc

[feral forge]

Can you please provide a screenshot?

[versed plover]

I have full recording of a hacker how can I Ban them?

He is using hacks in room

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @versed plover. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[marsh barn]

Done it

[feral forge]

Your in-game server is Europe, and region is United Kingdom.

[marsh barn]

Yes but when I try buy uc it’s saying I’m in tr server

[feral forge]

Where are you currently residing in?

[marsh barn]

Uk

[feral forge]

Can you please also provide a screenshot regarding this?

[versed plover]

Will there any fast action To ban this hacker

I con provide recording

[feral forge]

The only options are through the in-game report features or through the provided link.

[zenith shard]

Hi, i need some support from you guys. I hope u can help me with that. I have my own discord server and Clan with name (Select Society) but, some guy have on TikTok the same name like my Clan and discord server. He spam people and sell something that doesn't exist. After he made something he put people on TikTok on the block list, and the people are searching for select Society and they find me on discord, and i need to explain everytime that this TikTok doesn't belong to me. I have already send request on TikTok for that but no respond! Is there something I can do? @lime juniper

[woeful atlas]

Anyone knows how to unlock social network profile , i already link my facebook account

[feral forge]

There is nothing that we can do regarding someone having the same name as you on a social media platform, but if they have something on their social media platform that is against the terms of service of PUBG MOBILE, feel free to report through the link below:

[storm flume]

Please report online PUBG MOBILE cheating content through https://pubgmobile.live/report, .

[feral forge]

Please ensure that you are currently logged in through the said social media platform, also please know that it may takes time for the in-game avatar to sync.

[wheat crag]

Hey can you increase the merit limit for a day to as much we want to recover cause recovering 5 merit a day sucks

Please remove this limit

[feral forge]

Feel free to use #996458713126797405 to share your suggestions and feedback regarding this, @wheat crag.

[olive orbit]

I want to contact customer service

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @olive orbit. Remember to read through #faq before asking questions in the support channels.

[olive orbit]

I applied to be creative and design maps 16 days ago, and the code was not sent to design maps

؟

I have not been answered

I have not been answered on this matter

Verify the creator

[sick shale]

You can't do anything beside submitting the application. If you didn't receive an answer then it means you have not been accepted, @olive orbit.

[sharp heart]

Old is gold..... Currently situation is...... Shanhok map mathe doesn't work 🥺💔

[gritty flare]

We playwd a match and we was already on 166 points and we earned 17 and we havent receibed the points

[golden hearth]

what is the approximate waiting time for a response from support in the mail?

[junior birch]

It depends as the customer service receives an enormous amount of requests every day.

[warm lodge]

Same

We would be Like top 1 if The Point Counted

<@&481161015728406538>

@celest shadow

@thin halo

??

[celest shadow]

Only the best 6 matches per week will be counted towards the All-Talent Championship leaderboard.

[celest shadow]

Only the best 6 matches per week will be counted towards the All-Talent Championship leaderboard.

[warm lodge]

Wow

Didnt know that

Thank u for responding

[versed plank]

Hello everyone . My pubg account is linked to an old mobile number that is not active anymore. Can i change it ?

[celest shadow]

Yes, this can be changed in the game settings.

[night cloak]

How can i collect "old" popularity from when I played before (just joined back)

[sick shale]

I can't understand what you mean.

[night cloak]

@sick shale yeah, someone told me I hadn't collected my old popularity😂

[sick shale]

Sorry but I still can't understand your question.

[night cloak]

😂😂😂.

[sick shale]

Popularity are gifts that be sent to players' profile spaces. Is that what you are talking about?

[night cloak]

Yeah@sick shale

[sick shale]

So what's the issue?

[night cloak]

No issue🙌

Lol

[lusty holly]

Ok so I know about the ingame help but my old email is still linked to my hacked account right and he has double verification on and the support ingame took too long to respond and I wasn't able to verify the January payment because they responded on March 4th making my last payment basically useless now is there any tips you can give me to help get it back because everytime I go to report it they end the chat without accepting my payment

[golden hearth]

what is the maximum waiting time for an email response?

[cyan citrus]

Do you mean email for the customer service, @golden hearth?

[cyan citrus]

We unfortunately cannot help you with compromised accounts through the community. You can try to contact the customer service again and provide them with all the required and accurate information.

[lusty holly]

I try just last resort at this point because they end the chat within 10 seconds of writing the "we're sorry to hear your account got hacked" line

But thank you quendi I appreciate you

[cyan citrus]

You're welcome, @lusty holly!

[languid gust]

anyone know how to stop my airpods from disconnecting when I turn on my mic on android?

[quartz pebble]

İ need help

I can't login to my account

[golden hearth]

yes that's right

[cyan citrus]

The only recommended way to contact the customer service is through inside the game, @golden hearth.

[raven oriole]

so how we supposed to get the last activity pack if all the missions points dont add up to 5000?

[fresh girder]

Anyone know how to get my account back

[dry pawn]

No mission left?

[raven oriole]

nope

cant even buy the rp points

just straight scam

[neat acorn]

did it got stolen?

[dry pawn]

There is alot point after 50 rp. It should count did you buy pack late or at the start?

[analog shard]

Hi

[quaint moss]

It's been 7 mouth since im registered to eagle system investigator but didn't get any response on it when I was about to register I'm on investment sergent and now I'm investigator major how long more it take to respond If their are no space for me then cancel my registration why holding me in to pending screen

[native anvil]

By completing daily missions, you can earn an additional 10 RP points for every daily login reward, allowing you to earn up to 250 RP points per week (180 RP points from Weekly Activities + 70 RP points from daily logins and missions).

[raven oriole]

they dont count towards it @native anvil

[native anvil]

Is your account compromised?

[fresh girder]

Someone else has it and idk how

[red onyx]

you must have the title mythic

[quaint moss]

I just got mythic title today 😅

That why I'm asking for it

[red onyx]

you have reviewed more than 9000 videos ?

[native anvil]

We do not have a specific timeframe for processing your application. If you require additional assistance, please don't hesitate to contact the in-game customer service.

[quaint moss]

I didn't chaque that but I guess I did that
It's bees 3.5 year I'm reviewing

[native anvil]

Do you have a video recording? Please record a video of your current RP Activity Pack points, then proceed to collect RP points from daily missions. Afterward, revisit your RP Activity Pack to see if there is any difference.

[sullen lion]

90fps support for IQOO 9SE? When can we expect...

[native anvil]

▫️ Are you still able to access your account? If yes, please apply the following measures: enable secondary verification, log out from all other devices, delete any trusted devices that do not belong to you, and secure your account and login methods by changing and creating strong passwords.

▫️ If you are unable to access your account, please contact the customer service of your social media platform and the in-game customer service for further assistance.

You can find instructions on how to contact customer service in #faq sub point 2.8 and 5.4.

[native anvil]

Unfortunately, we do not have a list of devices that support the 90 FPS option in the game. However, you can refer to the message that includes a list of devices that cannot run PUBG MOBILE at 90 FPS, along with the minimum hardware requirements. If your device meets these requirements but is not supported, please fill out the provided form:

#questions message.

[opal totem]

How do you use the uc code thats being given away on pmpl NA?

[cyan citrus]

If this is a redeem code, you may redeem the code through https://www.pubgmobile.com/redeem/, @opal totem.

[opal totem]

Thanks

[cyan citrus]

You're welcome!

[peak wadi]

Hello

Pubgm just used data to download on its own while it was off automatic download both for wifi & data is off so am i missing anything? Just lost over 3GB of data

If you answer please, Ty

[sleek moat]

Hi how do i unlock profile picture?

[cyan citrus]

Please try to perform a routine repair of the game from login menu, clear game cache and restart your device.

[cyan citrus]

You will need to link your PUBG MOBILE account to a social media platform and update your profile picture there.

[languid gust]

is there a way to unlink either phone number or email if I lost access to it?

[vivid basalt]

?

[peak wadi]

I did, would recommended resources force download even if I turn off automatic download? @cyan citrus

[sleek moat]

I did. Changed my picture as well but it’s still not unlocked unfortunately.

[plush bronze]

Hy

[native anvil]

Please add more details about the issue you are facing.

[native anvil]

Please reach out to the customer service in-game so they will be able to help you with this. Refer to subpoint 5.4 in #faq for further information.

Are you logged in with the social media account that you want to use for your avatar, @sleek moat?

[sleek moat]

Yes sir

Also linked

[native anvil]

To my knowledge, Apple does not share your profile picture with the game. You may want to consider using Facebook instead.

[sleek moat]

Does that mean I should unlink apple? I have both apple and facebook linked

[native anvil]

No, that's not what I meant. You can simply log in with Facebook and use your Facebook profile picture in the game.

[sleek moat]

Oh Ok! It worked! Thanks so much.

[native anvil]

You are welcome!

[sudden mist]

Hi, I cannot log in to my acc. Can anybody help me?

[native anvil]

What is the issue you are facing when trying to log into your account?

[sudden mist]

I turn on sms authorisation method when u log in on the new phone. But now, I don’t have that phone number, so I can’t log in for my new phone

[native anvil]

If you've lost your phone number, unfortunately we can't assist you with that issue through the community. However, there are two ways to resolve it. Firstly, if you have backup verification codes, you can use them now. Secondly, please contact the customer service within the game. Refer to subpoint 5.4 in #faq for further information.

There is an alternative solution, but it may not be feasible for everyone. If the phone number was registered under your name and information with the telecom company, you could attempt to obtain another SIM card with the same number.

[sudden mist]

I have already contact the support, but have no answer(

[native anvil]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[sudden mist]

looks like that. I'm linked to a Facebook account. and I have a secondary authorization via SMS. I don't have this number for a long time. Accordingly, the code that should come to that SIM card, I can’t get for further authorization

[native anvil]

Unfortunately, we are unable to assist you with this issue as we, on Discord, are not affiliated with the in-game customer service. Please refer to this response for further information, @sudden mist.

[tiny vapor]

if i get 1x buggati key can i get gold buggati? or get basic thrn u get gold?

[celest shadow]

Yes, you can get any that costs one Bugatti Lucky Badge.

[tiny vapor]

also you can get the buggati for 15,800 uc right?

[celest shadow]

That depends on your luck.

[tiny vapor]

but if you spend 60 uc and just continuously claim the first 1 of 2 rewards you can get 1100 tokens, and then the extra from event

it’s not a gltich it’s just a smart way i think the devs made it

[sudden mist]

Tencent Customer Support#0001 whos that?

[marsh dust]

I got a lambo with 100uc

[native anvil]

They are scammers. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and [e-mail].

[native anvil]

Begging in any form is not allowed. Instead, you can participate in #matches and #events to win some UC, @hasty solstice.

[hasty solstice]

Ok

[cobalt ravine]

51318267787

[native anvil]

Please be advised that we are not responsible for overseeing the application process. We recommend waiting for a reasonable amount of time for your request to be processed, or seeking assistance via the PUBG MOBILE World of Wonder server.

[lost tusk]

Molla brawl

[tired fractal]

is it possible to not have the glacier red dot skin equipped or something

[vapid marlin]

@lime juniper is this thing like legit or ?

Cause I received this on my Instagram

And problem is I didn’t even touch the game for like 2 weeks already

@static sleet @thin halo

[night cloak]

Scammer, trying to scam you.

[static sleet]

Looks like a scam. Ignore them and report them to Facebook.

[sour adder]

I’m in IPhone 11 Full Gyro. Evening opening my red dot aim always goes up when my crosshair is in the correct position. My red dot sensitivity is 400

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @sour adder. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[tidal wave]

@static sleet

Why I can’t send my text

[storm flume]

Please contact the customer service for further assistance, @tidal wave. Refer to subpoint 5.4 in #faq for further information.

[tidal wave]

What do I do?

[ashen vapor]

I have questions

My device iPhone 12 128 gb
I play Pubgm in classic match
Ping problem also old and new update ping issues my Pubgm Server Aisa

677ms

[sour adder]

Your wifi has a problem. I had this problem too. When when I had 50 ms PUBG lag. But when I change wifi to didn’t lag

[sour adder]

Or you are a bit far away from your wifi box. Try to be close to your wifi box

[gritty flare]

we won a match with 33 points it doesnt give us any of the points we've earned today ?

how is this fair?

we've earnt so much points

this is one of the best 6 matches we've played and havent received a single point today

and other teams get the points which is unfair in ranking?

[night cloak]

Remove friendly fire

That's Hilarious

[cyan citrus]

It is already not there in PUBG MOBILE, @night cloak. Could you please elaborate?

[cyan citrus]

What is the game mode you were playing in?

[upper maple]

what is possible reason of inspection ?

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @upper maple.

[night cloak]

Friendly fire with bombs and Molotov

[cyan citrus]

Regarding this, you may provide your feedback through #996458713126797405 in compliance with the channel's guidelines, @night cloak.

[uneven kestrel]

Hello My account PUBG Mobile was stolen. My account was linked to Twitter. Now, when I go there, it gives me a new account, completely empty. I found my previous account by ID. Thanks to this, I learned that now there is a completely different person playing there. I have all the evidence that this is my account and the recognition of the person who now has the account that he bought it (I don't know who stole it). This person does not want to give me an account and believes that if he bought it, now it is his account. I wrote to support many times, I also filled out a form to restore my account. But the support does not want to help me in any way, because a lot of time has passed since the account was stolen. If someone here can help, I will be very grateful. I no longer know where to write and they are knocking with their evidence.

[cyan citrus]

We are unfortunately unable to help you with compromised or stolen accounts through the community, @uneven kestrel. You may try to contact the in-game customer service again for further assistance.

[uneven kestrel]

Thanks!

[cyan citrus]

You're welcome!

[glacial bramble]

Which DNS is good, google dns or cloudflare?

[hardy rapids]

Hello Pubg Mobile When I Try To Submit Claim Show Me This Error Please Fix This Issue So Try Submit Claim Because Someone Hacked/ My Account

[storm flume]

Please contact the customer service for further assistance, @hardy rapids. Refer to subpoint 5.4 in #faq for further information.

[hardy rapids]

Hello pubg Mobile TEAM Someone Hacker /Spammer Linked Mobile Phone Number/Email Link Into My Account When I Try To Submit Claim It Show Me (Sorry, you are not In test region) Please Solve This issue As soon as Possible🙏😭

[cyan citrus]

Refer to this guide for more information.

Android: https://developers.cloudflare.com/1.1.1.1/setup/android/
iOS: https://developers.cloudflare.com/1.1.1.1/setup-1.1.1.1/ios.

[cyan citrus]

Refer to this response, @hardy rapids.

[glacial bramble]

Thank you

[cyan citrus]

You're welcome!

[vivid basalt]

يياسر المشكله في تقطيع الصوت الدردشه مع اصحابي لي معي في التيم المشكله عند اغلب الناس

[storm flume]

Please do not use languages other than English, @vivid basalt. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cinder spear]

How to register Pubg mobile turnammint

[hardy rapids]

Hello I Try This One Steps As well But Not Work Please Help

[vivid basalt]

An error in the voice chat There is a cut in the voice of people

[hardy rapids]

Hello Someone Help Me With This Error When I try To Submit Claim show me This error My Region Is Pakistan Please Solve this Issue As soon as possible

@cyan citrus Please Check It

[cyan citrus]

Use the other available options if you are unable to use this option, @hardy rapids.

[hardy rapids]

I try Both Option But Not Working Please Help Me

@cyan citrus please help me to resolve this issue

[cyan citrus]

We cannot help you with account related issues through the community, @hardy rapids.

[hardy rapids]

I don't Want To Help Me I Only Want to resolve This Issue Which Is given In Picture

[hardy rapids]

Can u Please Guide About Available Options

Is There No One Who can Help People About Issues 🙄🤔

@storm flume Please Check My Issue and Solve It

[lilac moth]

hello, how to find out how many days in a row I logged into the game

[sick shale]

You can check this from Resolve achievement:

[worldly halo]

hello pabg mobile, my account was hacked by scammers, help me recover my account

can anyone help me?

@storm flume

[vagrant tulip]

You have to wait until your region is supported

[vagrant tulip]

You can recover the account through this process

[worldly halo]

in which regions is this available?

[vagrant tulip]

That’s unknown you should try if it accepts your id

[worldly halo]

Thank you

[vagrant tulip]

You’re welcome

[quartz turret]

Hi guys my account was hacked and pubg mobile approved my information i gave, but i only have my email linked and evry time i try to login it ask me secondary verification code and the hacker have linked his phone number to my account and I can’t login to my account

[vagrant tulip]

Can i have a picture of the secondary verification?

[quartz turret]

They sent verification code to hacker phone number

[worldly halo]

sorry, but I don't have that, I go to another support, but she just writes then what to do and that's it, she doesn't help me in any way!!

[vagrant tulip]

Oh, It’s actually not linked to any number the customer support removed all links but they forgot to turn off the secondary verification. Please try contacting them and ask them to remove the secondary verification and also write a report about this issue there #996546243859853424

[vagrant tulip]

Can i have a picture of what your saying

[quartz turret]

Thank u Mocha 🙏🏻

[vagrant tulip]

You’re welcome, Let me know if the support didn’t help with that.

[worldly halo]

Please wait

[vagrant tulip]

Waiting

[worldly halo]

what photo do I need to send?

[vagrant tulip]

The another support?

[vagrant tulip]

You need to logout of the account and contact them through the customer support button in the top right corner

[worldly halo]

popular themes
account
shopping, etc.
where to click?

@vagrant tulip

[vagrant tulip]

Follow the picture I sent above

[worldly halo]

I don't have one.

@vagrant tulip

Help me

[vagrant tulip]

Click on accounts

[worldly halo]

what should I do next?

[vagrant tulip]

Click on account recovery

[worldly halo]

Ready

@vagrant tulip

[vagrant tulip]

Ok?

[worldly halo]

A what?

[quartz turret]

Can you help me pls to contact them for remove secondary verification code

[vagrant tulip]

Did you try contacting them ingame?

[worldly halo]

i don't have a beta

[vagrant tulip]

It doesn’t have to be written as beta

Just click account recovery and then click here link

See step 4

[quartz turret]

I tried many times but i didn’t get any help

[quartz turret]

I tried many times Mocha

[worldly halo]

is there any other way?

[vagrant tulip]

No.

[vagrant tulip]

I’ve sent you a message in dm

[covert rock]

ı need help I'm logging in via twitter, it's uploading to my new game account

[vagrant tulip]

Did someone hack your account recently or did you request customer support to remove any link ?

[covert rock]

@vagrant tulip
NO

[vagrant tulip]

Do you have any other links in the account?

[covert rock]

NO

TWİTER

GIVEN THIS ERROR AT FIRST LOGIN

[vagrant tulip]

Try searching the account with your id

And see if it’s still there

[covert rock]

WITH ID?

[vagrant tulip]

Yeah

[covert rock]

The last time I logged into my account was 6 days ago, then I couldn't login.

@vagrant tulip

[vagrant tulip]

Most probably your account has been hacked, You should request account recovery through these steps below

[fallen atlas]

Hi

[covert rock]

I CAN'T LOG IN TO MY ACCOUNT SO I WRITE TO SUPPORT ONLY BAG TWITER @vagrant tulip

[vagrant tulip]

You don’t need to login you can contact the customer support from the login page

[vagrant tulip]

Hello

[fallen atlas]

Could you help me

[vagrant tulip]

State your issue

[covert rock]

@vagrant tulipCAN I CONTACT LIVE OR MY MAIL WAY

I PURCHASED THIS ACCOUNT @vagrant tulip

[vagrant tulip]

Through the way i sent in the picture above

[fallen atlas]

@vagrant tulip Do you speak Arabic

[vagrant tulip]

Well that explains it, Buying and selling PUBGM accounts is against the terms of service.

You may check through the account recovery form if the account owner has made a recovery request.

[covert rock]

THEN IT IS AGAINST TO SELL ILLEGAL UC, BUT THEY HAVE NO WORDS TO THEM @vagrant tulip

[vagrant tulip]

If you want support in Arabic language please join PUBG MOBILE MENA server through the regional servers link in #735483472432594994 3.1

[vagrant tulip]

It’s also illegal to sell UC if it’s not a partnered website.

[covert rock]

@vagrant tulip I CAN'T LOG IN TO MY ACCOUNT SO I CAN ACCESS THE FORM

[fallen atlas]

@vagrant tulip Thanks

[vagrant tulip]

There is no need to login into the account you can access the account recovery from the login page.

[vagrant tulip]

You’re welcome

[fallen atlas]

@vagrant tulip

[vagrant tulip]

Go ahead

[fallen atlas]

I have a pubg account and my little brother did secondary verification, and the code does not reach my phone number
@vagrant tulip

[vagrant tulip]

Please try requesting the code after 24 hours.

[fallen atlas]

Yes, I tried after 24 hours, but it didn't arrive @vagrant tulip

[vagrant tulip]

Can you make sure your number is receiving sms normally and if it says ingame you have reached the daily limit you need to wait for another 24 hours.

[fallen atlas]

Yes, I have checked that the messages are sent to the number, but the verification code is not received @vagrant tulip

[vagrant tulip]

Try again after 24 hours if it doesn’t work out you need to contact customer support ingame.

[fallen atlas]

@vagrant tulip I called and made an account recovery for all the questions, and they said to wait 14. days until you receive a response

[vagrant tulip]

Great wait for the response on the new email you provided

[fallen atlas]

Ok, but why doesn't the code come to my number even though the number is correct? @vagrant tulip

Hullo

@vagrant tulip

[vagrant tulip]

Could be an issue with your telecom company

[fallen atlas]

Well, tomorrow I go to the company and talk to them, but the account does not go to the number I have, the email I have, and the social networking sites whose link is available @vagrant tulip

The account goes if it doesn't come back

@vagrant tulip

[vagrant tulip]

Didn’t understand that

[fallen atlas]

I mean, I'll go to the carrier and see if there's a glitch @vagrant tulip

@vagrant tulip

[vagrant tulip]

Ok

[fallen atlas]

Question: Will my account be returned or not? @vagrant tulip

[vagrant tulip]

You will receive an email regarding your account recovery

[fallen atlas]

Thank you and sorry for being so long with messages @vagrant tulip

Good night

[polar marsh]

Please refer to the private message from @polar marsh for further information, @toxic portal.

[pulsar oyster]

Hello

Please tell me how can i do appeals? For my YouTube channel

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @pulsar oyster. We may otherwise have to mute you.

[vernal frigate]

may i know how to report cheater another step outside report ingame?
Thanks in advice

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @vernal frigate. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[proud kayak]

I can’t log in through facebook, it hangs on the screen and that’s it .. iPhone13 proMax

[lilac moth]

this achievement does not count days, so I want to know how many days in a row I logged in

[storm flume]

Please refer to subpoint(s) 4.8 in #faq for further information, @proud kayak.

[proud kayak]

@storm flume does not help, all of the above

[native anvil]

Please try to perform a routine repair of the game from login menu and reset your device network settings through Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Restart your device and try to log into the account again. If the issue still persists, please change your DNS settings. You may refer to #faq 4.3 for further information, @proud kayak.

[proud kayak]

@native anvil I have not logged into the game for more than two years, does it somehow affect?

[native anvil]

This issue usually occurs when the connection is unstable or the signal is too weak, so you can try these solutions, @proud kayak.

[proud kayak]

@native anvil It doesn't help, I already tried it on my phone and ipad

[native anvil]

What is your country? Have you tried logging in through a different method?

[proud kayak]

Country Ukraine, I only have Facebook linked

[native anvil]

Have you attempted to resolve the issue by changing your DNS settings?

[night cloak]

Any of the 1-4 weeks u need to be top 40 to advance to semi finals or ?

[native anvil]

The top 40 teams every week will advance. Teams that reach the semi-finals will be randomly divided into 4 groups. For more information, refer to the event rules and schedule, @night cloak.

[brave crystal]

#questions Login with discord button is not showing can't access my account

[native anvil]

The Discord login method is only available when you download the game from the PUBG MOBILE website: https://www.pubgmobile.com/.

[brave crystal]

Ok thank you

[native anvil]

You're welcome!

[tall parcel]

Will there be any popularity events this week?

Will there be any popularity events this week? Sarver Turkey

[gritty flare]

what do you mean

[brave crystal]

#questions hiw can i get pubg mobile partner title

[raven wedge]

Someone stole my phone and changed the account links, phone number, and the third link. Please, I need help

[storm flume]

Please contact the customer service for further assistance, @raven wedge. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

This title, along with the PUBG MOBILE Star title, is available to certain members of the official content creation program at the community manager's discretion.

[vagrant prawn]

@lime juniper <@&639889499718942720> Once marked cheated in the form, how many days it takes for the Strikes to apply on Instagram and YouTube

[steep galleon]

Since my registration in wow, I have had a problem with the sound. I reported it in the game, but nothing

[cyan citrus]

Could you please add more precise details about the issue you have encountered, @steep galleon?

[steep galleon]

When I turn on the microphone, the sound stops from the headphones, and it turns on on the phone, and the sound is recorded

[cyan citrus]

Are you using the microphone of your headphones, @steep galleon?

[steep galleon]

Yes, everything is normal. I listen in the headphones, but when I open the microphone, the sound becomes on the phone, and I have to spec from it. This problem did not happen before until after I registered in wow

[cyan citrus]

What is the device you are using and are you using wireless headphones, @steep galleon?

[steep galleon]

Redmi not 9 pro and lenovo

The problem is not with the phone or the audio, but with the app.
The problem has not happened before, and every time I have to enter the application and turn on the microphone, the problem appears, then I exit and delete the data and turn on the wireless game again, and the sound returns to the hed phone

[cyan citrus]

Has it always been like this or did you start this issue recently, @steep galleon?

[steep galleon]

Since my registration in wow

[slate gale]

@native anvil hey can u help me bro

Pubg unlinked all my links after filing for claim to unlink an email to my account

I put all the necessary info they asked and what email they should link

But now I cant Access my game through any links

Its like im starting the game afresh I have done too much to my account to lose it like this

I have all proofs if u can help

[cyan citrus]

Got it! Have you tried to repair the game from login menu or reinstall the game?

[slate gale]

I have reinstalled

[storm flume]

Please contact the customer service for further assistance, @slate gale. Refer to subpoint 5.4 in #faq for further information.

[slate gale]

Maybe not repair

What is this customer service i don’t understand

[cyan citrus]

That reply was not meant for you, @slate gale. You may refer to this response.

[slate gale]

Okk

Let me try repair but I doubt anything will work

[tall parcel]

Will there be any popularity events this week? Sarver Turkey

[slate gale]

I just need it relinked and thats it

@cyan citrus

[cyan citrus]

We unfortunately do not have any information regarding any such upcoming event.

[cyan citrus]

Please contact the in-game customer service for further assistance. We are unable to help you with account related issues through the community.

[tall parcel]

Is there have any schedule chart?

[slate gale]

I know you will say that but no response or anything

U know anyone I can contact please

In discord or anywhere

[steep galleon]

I didn't do that, I thought it was a temporary problem and it fixes itself, but it's been more than two weeks ago

[slate gale]

I will give reward

[cyan citrus]

Sadly, there isn't at the moment.

No, we cannot help you with account related issues and this is only a community support channel, @slate gale. Please continue with the customer service.

[cyan citrus]

Please try to perform a routine repair of the game from login menu, clear game cache and restart your device. If the issue persists, you may submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines.

[steep galleon]

Thanks, I will definitely try that and see

[meager bolt]

Why is my ms so high in fights even tho I got a good WiFi it’s just making me feel to quit pubg

[warm lodge]

Ye i got lag spikes

micro laggs

while playing on wifi

I wanted to ask if my friend can leave while the All Talent Championship is going

I Thought that when It will be Thursday and we will be 5+ that he can leave

@native anvil

[lilac axle]

i wanted to gift my friend a bugatti but idk why it says he has to own a sports car

[dense bramble]

WHat is the base damage of M762 gun?

[gloomy olive]

45.9

From Bushka's spreadsheet so tested as single chest shot in custom room

[dense bramble]

No...i mean after the latest update

is this gun nerfed?

@gloomy olive

[gloomy olive]

Not AFAIK. You can test on the training ground dummies. The no vest one will probably show 45 but if you look at all the armour levels you can work out the decimal. Alternatively go into a room with a friend or pick up an M7 in a game and shoot a bot once.

I can't see a reason it would be nerfed either when comparative weapons have been buffed (like AKM).

It's not mentioned in patch notes on balancing.

[dense bramble]

When i play with Beryl against M4 i loose despite of connecting multiple bulletsbut when i play with other auto guns i win 1 v 1 and the ping is usually less than 50ms

so...i thought Beryl is nerfed without giving any patched notes or notice.

@gloomy olive

[lofty flicker]

Hello I'm new here I seek help here my friends account was hacked he can't login into the account. Can he get back his account please

[dapper sedge]

@cyan citrus hi

[cyan citrus]

The power for M762 is 46/100. You can check the detailed statistics about all the guns in the PUBG MOBILE Wiki: https://tinyurl.com/268y3rx6.

[cyan citrus]

Hello! How may we help you?

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance compromised or stolen accounts.

[lofty flicker]

Ok

[dapper sedge]

@cyan citrus A few minutes ago, I received an update from a company, and my account did not enter the giveaway. By e-mail, I get a new account. What is the problem?

[storm flume]

Please contact the customer service for further assistance, @dapper sedge. Refer to subpoint 5.4 in #faq for further information.

[sour adder]

Is there a way to make the Right side fore button not move. Without making TPP no score 1% and in the first layout?

[grand lintel]

Cant download PUBG

[gloomy olive]

The numbers in that wiki make little sense, have been recycled from pre-recent patch loadouts/armory data and in some cases (such as groza) are specific to TDM balancing. I really think you'll mislead the players by directing them here.

[dapper sedge]

@cyan citrus how is this

[native anvil]

Is this what you are referring to?

[native anvil]

Could you please specify your device and describe the issue you are encountering while attempting to download PUBG MOBILE?

[native anvil]

5.4 - How to contact the customer service?
­
▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[dapper sedge]

@native anvil My account is not back

[native anvil]

If you do not have access to your account, you can still contact customer service through the following method: From the login menu, select "Help" located in the top-right corner.

Please be advised that only the in-game customer service can assist you with account related issues, we are unable to assist you in this regard here on Discord in any way.

[dapper sedge]

My account is linked to my mobile number as well, and I did not receive a verification code

[native anvil]

Please refer to my previous response again.

[dapper sedge]

Customer service never responded to my answer

😔

[native anvil]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[dapper sedge]

What should i do now😔

[native anvil]

Please be aware that we are not affiliated with Customer Service, and we cannot help with account-related issues through the community. In-game support is the only way to resolve such issues.

[dapper sedge]

Ok thx habibi yasser🙏

[neon mantle]

I have a problem in pubg mobile! The textures are pixel! How i fix it?

[native anvil]

You're welcome.

[cyan citrus]

Please send the original picture that is not edited in any way.

[neon mantle]

I delete my name only!

I have a problem in pubg mobile! The textures are pixel! How i fix it?

[cyan citrus]

What is the device you are using, @neon mantle?

[neon mantle]

Samsung galaxy a22 5g

[cyan citrus]

For how long you have been facing this issue, @neon mantle?

[neon mantle]

From the first time I installed the game

[cyan citrus]

When did you install the game, @neon mantle?

[neon mantle]

Last year

[cyan citrus]

Please try to download all the resources in the Resource Management Center under Recommended Resource Pack and High-Quality Images and Audio. Also, perform a routine repair of the game from login menu, clear game cache and reset your device settings one time through Settings > General management > Select "Advanced'' or "Reset" option > Select Reset settings, @neon mantle. Restart your device and see if it will make any difference.

[neon mantle]

Ok thanks

[waxen fjord]

I would like to cancel the request to re-branch the account, but I do not know how to do it

[elfin pike]

my account got hacked how can i recover it, it asks me for verification code from unknown number when i try to login?

[storm flume]

Please contact the customer service for further assistance, @elfin pike and @waxen fjord. Refer to subpoint 5.4 in #faq for further information.

[small wagon]

Where is emulator support

[native anvil]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

https://www.gameloop.com/.

[winged breach]

How to fix this problem?

[cyan citrus]

This is a community support channel for questions and issues regarding PUBG MOBILE, @winged breach.

[winged breach]

ok

do you know how to fix it or not ?

[cyan citrus]

This is not something we can help you with, @winged breach. Please refer to my previous response again.

[winged breach]

ok

[proper robin]

When will the raffle results be announced?

[cyan citrus]

Could you please elaborate, @proper robin?

[proper robin]

When will pubg mobile 5th anniversary special draw results be announced?

[cyan citrus]

Can you share a screenshot of the event you are referring to, @proper robin?

[cyan citrus]

Can you share a link of the event announcement, @proper robin?

[proper robin]

https://twitter.com/PUBGM_TR/status/1636672028806725633?t=tq5jb8TKXXC-MccwOozpAw&s=19

PUBG Mobile Türkiye (@PUBGM_TR)

Heyecanlı mısınız? 😎 Sabırsızlıkla beklediğiniz dev çekiliş şu an başladı! 🤩 5. yıl dönümüne özel dev çekilişe katılmanın şimdi tam zamanı! ✨ 400.000 TL değerinde ödül havuzu seni bekliyor! 😉

Detaylar Instagram sayfamızda👇🏻
https://t.co/8irjSijQra

#PUBGMOBILE

Likes

199

Twitter · Mar 17, 2023, 10:13 AM

[cyan citrus]

Thank you, @proper robin. As this event is announced by a regional community, please feel to ask about it in appropriate regional community. You may refer to #735483472432594994 sub point 3.1 for a list of regional communities.

[elfin pike]

I am trying to connect to support to recover my account, it tells that i only can contact them after 27th of april, how can i connect to support jn earliest time ???

[cyan citrus]

Please try to contact the customer service again through your Account settings of the game, @elfin pike.

[elfin pike]

That what i did.

[azure tulip]

How can I have good graphics

[cyan citrus]

Can you share a screenshot of the response?

[cyan citrus]

Graphic settings of the game can be changed through your Game settings > Graphics & Audio > Graphics.

[cyan citrus]

Please log into your account and contact the customer service from the settings.

[elfin pike]

Second i’ll show you, since i cant login to my main account can i login with a different account and contact them???

[cyan citrus]

Follow this if you do not have access to your account, @elfin pike:

[elfin pike]

I didnt submit a claim before, and it says my account is under review, i assume the one hacked the account did claim.

@cyan citrus

[cyan citrus]

Refer to my previous messages, @elfin pike. We cannot help you with account related issues other than to redirect you to the customer service.

[wintry sequoia]

how can i get the 1000 uc if i have max RP?

can someone help me ?

[sonic aspen]

Hello everyone,why can't I run 90fps on my xiaomi pad 5 tablet?

[dapper sedge]

@cyan citrus my id is not back what happin ?

في عرب هون

[storm flume]

Please do not use languages other than English, @dapper sedge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[dapper sedge]

@storm flume my id not back for me what happin ?

@storm flume this my id 5132946621

@storm flume plz help me

[zenith iris]

That's bot, dear.

[dapper sedge]

What

@cyan citrus

@static sleet

@static sleet help me

????

Who is can hellp me

[zenith iris]

You can write down your query, moderators will be here soon.

[dapper sedge]

@static sleet iwant help for my id 5132946621

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @dapper sedge. Remember to read through #faq before asking questions in the support channels.

[dapper sedge]

@static sleet My phone number is not linked, what should I do, and I did not receive the verification ema

@celest shadow

[static sleet]

You should contact the in-game customer service, @dapper sedge. Refer to subpoint 5.4 in #faq for further information.

[dapper sedge]

@static sleet They did not help me at all and I did not receive any response from them

[static sleet]

Only the in-game customer service can help you with this, @dapper sedge.

[dapper sedge]

@static sleet who is help me ?

[static sleet]

The customer service in the game. Please try to contact them again

[dapper sedge]

@static sleet i send msg all time did not answer me

[flat wolf]

في عرب هون

[storm flume]

Please do not use languages other than English, @flat wolf. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[flat wolf]

@storm flume my id not back for me what happin ?

[static sleet]

We cannot assist you with account-related issues through the community. Please to to reach out to the customer service until you get to a representative.

[flat wolf]

@storm flume pls heklp

[storm flume]

Please contact the customer service for further assistance, @flat wolf. Refer to subpoint 5.4 in #faq for further information.

[flat wolf]

@storm flume @dapper sedge

[serene thunder]

is popularity battle again in next month

[wintry sequoia]

Please🥺

[flat wolf]

Contact @storm flume.

[wintry sequoia]

he's sleeping now, he probably won't answer🥺🥺

[flat wolf]

Speak with @dapper sedge privately. He knows and will reply as fast as possible.

[wintry sequoia]

I understand, thank you very much🥺🥺

[gentle moth]

Hello everyone, can someone help me please. I have got 200% bonus but there is a problem i don't understand why i can't buy

Anyone?

[storm flume]

Please contact the customer service for further assistance, @gentle moth. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

I am currently experiencing an issue where I am unable to rearrange the buttons in the cheerpark shooting range options, is there any possible way to rearrange them?

[summer belfry]

[native anvil]

By completing daily missions, you can earn an additional 10 RP points for every daily login reward, allowing you to earn up to 250 RP points per week (180 RP points from Weekly Activities + 70 RP points from daily logins and missions).

Note: There are several possible reasons why you may not have reached 5000 points, including completing multiple Royale Pass missions at the beginning of the season and then purchasing five RP Activity Packs, as well as not completing Weekly Activity missions or not receiving RP points from the Weekly Activity.

[native anvil]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[native anvil]

If you are unable to use these buttons due to the fire button being in the same location, you can change the location of the fire button at any time. Alternatively, please feel free to use #996458713126797405 to share your feedback and suggestions regarding the game.

Hello, how may we help you, @summer belfry?

[chilly kestrel]

Hello is here someone from pub g support team? Sending email to support and get answer is very hard