questions

[night cloak]

Oh

[grand spoke]

@green agate

[night cloak]

Isn't screen record apps a third party

And everyone using it

[fallow anchor]

Well do screen recording apps modify or interfere with the game?🤡

[delicate raven]

@cyan citrus

[night cloak]

Gfx app just make phone run smoother that's the thing
But I don't wanna use it since idk if it has ban or not

[hot crest]

I want to reset statistics how do I do it?

[fallow anchor]

Well if the app modifies with the game’s textures, files etc I wouldn’t recommend

[night cloak]

Bet

[night cloak]

Change server

[hot crest]

but the ping

[night cloak]

You can't reset stats
Btw what server are you?

[hot crest]

eu

[night cloak]

Then middle East has kinda same ping

[hot crest]

alr bet

let me do that

[hot crest]

I'll be pit to bronze right?

[night cloak]

Yep

[hot crest]

yessir

[night cloak]

Lol

Guys

What

[hot crest]

at any level?

abt*

[night cloak]

Wdym

[hot crest]

does level go down?

[night cloak]

No

[hot crest]

bet

ty

[night cloak]

Np

[hot crest]

wait I didnt loose rank💀

o I need to reload nvm

[night cloak]

It will show that you didn't lose rank

But you did

@night cloak

Yes?

[raven oriole]

Ye but poor guy wont find a match and will have high ping

[pallid rivet]

Can anyone look

İ need support

[leaden mulch]

How to get Anniversary Celebrations III (achievement)? I have already logged in 2 times, 3 does not count, what should I do?

@cyan citrus

@native anvil

[azure crystal]

Cant pickup weapon, cant switch weapon, cant get in vehicle

It happened twice

Died both times because of this

Im 6th in solo Europe

This bug is very frustrating

I almost broke my iPad because of this

Please fix and compensate

@cyan citrus

[solid cosmos]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @solid cosmos. Remember to read through #faq before asking questions in the support channels.

[solid cosmos]

Ok

I passed the wow exams and i want to complete the assignment

[crude sluice]

Merhaba

Help

Hello

<@&481161015728406538>

[dusky dragon]

Hi, are there any moderators here?

as you can see in this image from my account, I have logged in 3 times to PUBG Mobile on the day of the anniversary celebration (21st of march to be exact). But I'm still unable to collect the rewards for this achievement. Can someone please help me fix this issue ?

[feral forge]

You may refer to this post:

https://discord.com/channels/393088095840370689/1087604637001056326

[young fractal]

How do I make complain about someone?

[grand spoke]

Someone other than me is entering my account and has linked his e-mail. What should I do to change the e-mail?

[stable mango]

#questions

[cosmic gazelle]

I’ve a problem in opening my account could any supporter help me ? @lime juniper

[vagrant tulip]

How can I assist you ?

[vagrant tulip]

You can change the email through contacting customer support after 22nd of march

[vagrant tulip]

Can you further clarify what is your complain about exactly?

[vagrant tulip]

Hello, please state your issue?

[cosmic gazelle]

Could you dm me ?

[vagrant tulip]

Unfortunately I’m unable to answer you in dm, please clarify your issue here.

[cosmic gazelle]

My account got hacked and i’ve return it back with the file claim and I can’t open it the game telling me that it need a secondary verification how could i have a secondary verification while the account only linked with the email that i put it in the file claim and now I can’t get the code to the email it says to me sorry to many frequently please try again later and that happened from 10AM today @vagrant tulip

[grand spoke]

why 22 march

and how ı should

[vagrant tulip]

Well regarding this issue you have to contact the customer support after 22nd march, and ask them to disable 2fa without removing the Email link. Please be assured that your account is safe right now and the secondary verification isn’t linked to any number.

[vagrant tulip]

Because support isn’t available until 22nd of March.

[vagrant tulip]

Once the support is available, type my account has been hacked and continue with the bot and choose to remove email link.

[grand spoke]

I applied to support yesterday, but they refused even though I had everything right, I can prove everything

[cosmic gazelle]

I can’t open the account dude how could i assured that my account is safe -.-‘ and what do you mean about after 22 march ? You mean that i’ll wait till 23 march or i can send to them after 2 am today ?

[vagrant tulip]

Support isn’t available until 22nd of March.

[grand spoke]

no yestarday

today is refused

he is trying to login to my account please help urgently

[fallow anchor]

Dude please just contact support. No point ranting it out here because none of us can do anything

[heady hollow]

I forgot the email that I had in my account, how can I change it?

Hello 👋🏽

[vagrant tulip]

Your account is safe because once the claim has been approved all links get removed and only the email link is linked to the account, but due to some issue the secondary verification is turned on but it’s not linked to any phone number. Regarding the date you should try once it hit 12 am UTC

[vagrant tulip]

You’re unable to change your email if you can’t login through it.

[cosmic gazelle]

Okay thank you for helping

[finite cliff]

Hello

[vagrant tulip]

Do you own the email right now and it’s not hacked?

[grand spoke]

hacked email not mine

[vagrant tulip]

Let me know what happens with your case, Goodluck.

[grand spoke]

device name infinitix

[vagrant tulip]

So the hacker linked his email to your account?

[heady hollow]

hacked😔😔😔😔😔

[grand spoke]

yes

he's changed flag

[vagrant tulip]

Alright, after 22nd of March you can contact the customer support and ask them to remove the email link.

There isn’t any other way unfortunately.

[heady hollow]

my supposed friend changed it and forgot

[grand spoke]

Can't you drop a ticket for me?

[vagrant tulip]

If it’s hacked you can contact customer support after 22nd of March and type my account has been hacked and ask them to remove the email link.

[vagrant tulip]

You’re unable to make tickets through Discord, Please note that Discord have community support only.

[heady hollow]

Thanks 🙏🏽🙏🏽

Thanks 🙏🏽🙏🏽🙏🏽

[whole shell]

How to become a designer

[vagrant tulip]

You’re welcome

[tardy venture]

How to get new lobby theme?

[night cloak]

@vagrant tulip hii team team please check my facebook page, Have you deleted the page or not.
Page link - https://www.facebook.com/TheDigitalGamingOfficial/
BGMI I'D=5275193911

PUBG MOBILE I'D=5506608937

[celest shadow]

How can we help you?

[chilly fractal]

Hello i need help

[night cloak]

Hii, dear team my facebook page is disabled, please check this report no, this is regal or not

[storm flume]

Please send your concern in #1055891271849353226 and wait patiently for a response, @night cloak. We may otherwise have to mute you.

We are unable to provide assistance if you do not ask a question or state a problem, @chilly fractal. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Yes I am wetting for 1 week but not any response...

[night cloak]

@celest shadow this is offline pubg help desk, in how many days my page will be returned

[celest shadow]

Our community manager will respond soon. Please be patient.

[celest shadow]

This is a scammer. We will never ask for your password, for you to log in with your PUBG MOBILE account on any website, or for you to submit any online form for PUBG MOBILE support.

The only official PUBG MOBILE support and customer service team is in-game and [e-mail].

If someone impersonates us to convince you of otherwise, block them and report to Discord at https://dis.gd/report.

[night cloak]

Thanks for helping Otherwise my profile would have gone along with my page.

Please block this I'd

[young fractal]

How can I join pubg mobile beta discord

[storm flume]

Please do not use languages other than English, @mortal holly. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[mortal holly]

by a scammer stealing the account of a person we know to my father, fraudulent people sent a message and asked for his credit card. my father sent the photo of the card and sent the incoming sms confirmations as a message. Nearly 12 thousand TL was taken from my credit card account. I WANT MY MONEY BACK

[uncut vortex]

Hello my friend, I have a problem with my Pubg account, someone stole it, I had the account linked with Facebook and Apple ID, but someone logged in there and set the login with his phone number and email, how i can return it. account? what are the steps to follow i spent more than $40,000 in that account

[young fractal]

Wher can I speak to staff not moderators

[uncut vortex]

@celest shadow

[storm flume]

Please contact the customer service for further assistance, @mortal holly, @uncut vortex and @young fractal. Refer to subpoint 5.4 in #faq for further information.

[heady hollow]

I have all the information that they ask me for but the date on which I created the account was 3 years ago, it is a bit difficult to remember what can I do?

[rapid dune]

Hey number 2,3,4 are not lithuanians but somehow they are in our tops. What is the explanation and how to remove them?

[vagrant tulip]

You can choose the link date

Which you’re currently logged on with

[craggy stump]

Hello

I have important problem

[uncut vortex]

Hello my friend, I have a problem with my Pubg account, someone stole it, I had the account linked with Facebook and Apple ID, but someone logged in there and set the login with his phone number and email, how i can return it. account? what are the steps to follow i spent more than $40,000 in that account

[rapid dune]

Up

[subtle island]

I would like to report some hackers how do I do that I have proof that they are hackers they have yt channels where can I report them

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @subtle island.

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @subtle island. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[subtle island]

Can I report more than 1 channel ?

[celest shadow]

Yes, you can.

[vagrant tulip]

Is there an exact time when support will open ?

[brittle sonnet]

What is the solution to cutting after the update?

[craggy stump]

يسطا

[heady hollow]

then I can choose today's and put today's day

[vagrant tulip]

No you choose the date you linked the social media account that you’re currently logged into

[quartz charm]

Can you please get a handle on all the glitches in metro??? Not being able to buy stuff in shop every day around the same time is ridiculous .

[rapid dune]

Hey what to do with number 2,3,4. They are not from lithuania but they still in our tops. Any suggestions?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @quartz charm. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[subtle island]

When I report a hacker do I get rewarded

[young fractal]

only if you have nothing els to do in your life you can work for uc as reward but you need to report a lot off cheaters that are promoting hacks on social platforms.

[subtle island]

Okay thanks

[upper ridge]

Just to confirm, the support email for PUBG is "[e-mail]" correct?

[subtle island]

One more question do I need to put my pubg id before reporting the hackers (after reporting some hackers how do I get the uc )

[upper ridge]

email

im asking if that email is the proper support email

its the whole reason why i joined this server

[subtle island]

You didn't have to join the server just for a email you can find it at the play store/app store

[upper ridge]

i did not know that

thank you for enlightenment

[wind mist]

Hey I am facing a problem I lost all of my control without doing anything please help me

I just uninstalled the game and reinstall and this happene

[lime juniper]

What are your thoughts on the updates to the Creation Mode feature?

[wind mist]

You should add respawn card in livik too man it okay

[undone wren]

thank u pubgm team for enabling 90fps for redmagic 7s pro after a year of battle

[native anvil]

If you have not uploaded your settings to the cloud, you can create them anew. Once you have finished creating your settings, you may then upload them to the cloud to store them for future use.

[wind mist]

I upload

But....

[native anvil]

From the image you shared, it is evident that there is no "Cloud Management" option available, which indicates that your previous settings have not been uploaded to the cloud. You can create your settings anew and then upload them to the cloud.

[wind mist]

What about control

[harsh breach]

hi bro

How can i know my account level here?

[green agate]

Are you referring to #481204134859505684?

[harsh breach]

thanks bro

When will I be able to participate in the gift event?

[green agate]

Gift event? Could you explain further?

[harsh breach]

That effective saying within the community here

[native anvil]

It appears that you have reset the control settings for classic mode, as the control settings for Arena appear to be customized or have not been reset.

Also, ensure that you are using the same Layout as before and that your settings are saved to it. If your settings have been reset despite using the correct Layout, please create it anew.

[wind mist]

I didn't reset it

I have both layout 1 and 3 both are gone ...

Hmm it okay bye

[night cloak]

How can I change this from squad to solo?

[misty mauve]

I received this mail earlier this morning is it legit ?

[cyan citrus]

The Tier Goal will be set according to your highest rank in your last season. You cannot change that.

[cyan citrus]

It should be, yes.

[misty mauve]

Did you read what the message say ?

[cyan citrus]

Yes, I did, @misty mauve. What is the issue?

[misty mauve]

That message sent me to another pubg discord and not this one

This is pubgs official discord right ?

[cyan citrus]

You will not receive an invitation in the game from any unauthorized or unofficial means, @misty mauve.

[dusty crow]

I don't think anyone asked for this. This only makes the game bigger and taking up more resources to load

Stop making this game becoming more like fortnite, give what your players ask rather than blindly adding new modes

Players want old erangel back, zombie mode, hardcore mode but those are yet to be added

you should spend more time reading our feedbacks. It's good that you are patching one or two bugs here and there but you should look at the bigger picture

[distant blaze]

I need help to fix this, game was working perfect till yesterday.
From today don't know what happened but it showing this error.
Game is linked with Gmail and I cannot add mobile number.

Any suggestion will be appreciated.

@cyan citrus

I'm trying to send code after 7/8 hours.

[empty oracle]

Which mode pinged me here

Mod*

[green agate]

I was not able to find such a message, you have only been pinged by dyno in the past couple hours.

[storm flume]

Please contact the customer service for further assistance, @distant blaze. Refer to subpoint 5.4 in #faq for further information.

[mild shadow]

I didnt get the 3rd login but I was on pubg mobile

[native anvil]

Please refer to this post:

https://discord.com/channels/393088095840370689/1087604637001056326.

[mild shadow]

Bruh

got to wait another year

[cyan citrus]

The issue will be resolved with today's 2.5 patch update, @mild shadow.

[pallid ether]

Can you give me the optimized settings for Pubg mobile gameloop for this config?

Can you give me the optimized settings for Pubg mobile gameloop for this config? gpu: 1050ti processor: i5 4460 Ram: 16 GB Monitor Resolution: 1920x1080

[cyan citrus]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server, @split dock.

https://www.gameloop.com/.

[hasty junco]

Hello. I have lost my Account. How can I recover it from ID

[storm flume]

Please contact the customer service for further assistance, @hasty junco. Refer to subpoint 5.4 in #faq for further information.

[lofty ember]

Hello ! I did not received my Anniversary Achievement yesterday 😦 i waited so long for that . How can i get it ? I have proof that i was online and active .

[cyan citrus]

This issue will be resolved with today's 2.5 patch update, @lofty ember. You may refer to #1087604637001056326.

[lofty ember]

i found the thread for it . thank you !

[cyan citrus]

You're welcome, @lofty ember!

[hasty junco]

hello. I have lost my Account. Please help me restore it with ID. I am ready to pass all tests.

[flat flame]

we cannot load out easy 😦

[flat flame]

is this game supposed to be funny or bad game ? why location of new events only 2 location we can't have recall card if we didn't reach there and we also don't have fun with this -,-

[drifting cypress]

Is anybody else having matchmaking issues?

[night cloak]

Hi, my event download is stuck what can i do?

At 34%/34%

Also arena is stuck

[rapid dune]

wElCoMe to pubg mobile

[night cloak]

please wow applications should be dealt with quickly, I applied for 5 days, no answer

[chilly spade]

You may seek for support related to WOW applications at the WOW server.

[night cloak]

I am writing to the wow server they are not responding

[narrow elbow]

heyy, where can i register for this?
@green agate @celest shadow

[vernal frigate]

May i report player another from ingame?
Cause i teammates with toxic player

[frank trellis]

Hello, I forgot my e-mail or third link, and I fulfill the conditions to change it, but I cannot. Please help, please solve the problem
@green agate @celest shadow

[celest shadow]

Please refer to #news for further information.

[celest shadow]

Yes, you can report players' behavior through the in-game report feature.

[storm flume]

Please contact the customer service for further assistance, @frank trellis. Refer to subpoint 5.4 in #faq for further information.

[frank trellis]

i cant @storm flume @celest shadow @storm flume

[vernal frigate]

only ingame? can't i send email to pubg support?

[charred lotus]

My app won't load it's stuck on the loading screen

[fiery bronze]

Sir please fix this problem I have hd downloaded not non hd but my lobby and character face and outfit not clear

I'd 5717576530.BLENDINGKASHMIR

[wooden vault]

When you log in to my account, it enters into a new account?

[atomic epoch]

انا اخذت بان 10 سنين

[storm flume]

Please do not use languages other than English, @atomic epoch. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[wooden vault]

When I log into my account it logs into a new account. please help?

[mild shadow]

is the anniversary fixed?

[storm flume]

Please contact the customer service for further assistance, @wooden vault. Refer to subpoint 5.4 in #faq for further information.

Please do not use languages other than English, @atomic epoch. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[wooden vault]

I spoke to their support they did not help me

[native anvil]

Please be advised that only the in-game customer service can assist you with account related issues, we are unable to assist you in this regard here on Discord in any way.

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @atomic epoch.

[wooden vault]

How do I contact the support team?

[native anvil]

Refer to subpoint 5.4 in #faq for further information.

[uncut vortex]

My problem is that I want to unlink Email/phone from my account because I don't own them, and leave only Facebook. I have any kind of information you need to make this possible. I have made several requests to your game support, but it has been more than a month without a response, please make some requests.

[tired aurora]

How to recover stolen account?

[storm flume]

Please contact the customer service for further assistance, @tired aurora @uncut vortex. Refer to subpoint 5.4 in #faq for further information.

[fiery bronze]

@native anvil bhai jaan mere help toh kro

[storm flume]

Please do not use languages other than English, @fiery bronze. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[subtle island]

Hi I just have 1 question why can't I open these gold crate coupons

[sick shale]

Because the premium crate isn't available at this moment, it might be available when the Custom Crate ends:

[subtle island]

Thanks

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @noble hound.

[noble hound]

Problem solving

[void jolt]

what is the process of get esports room card?? we do scrims

[native anvil]

If players want to conduct a third-party authorized PUBG MOBILE tournament for commercial purposes, they need to request an official license:

https://www.pubgmobile.com/cp/a20191127sssq/index.shtml.

[void jolt]

SERVER DOWN SIR ..NOT RESPONDING

[native anvil]

Please share a screenshot of the issue you are facing.

[native anvil]

It is working well for me. You may try using a different browser or internet connection. Alternatively, for further assistance, you could ask in the PUBG MOBILE Esports server at https://discord.gg/esportspubgm.

[stable coral]

my account was hacked please help me recover

[noble hound]

Problem solving

[native anvil]

Please contact the customer service of your social media accounts and the in-game customer service for further assistance. If you have a phone number linked to the account, we recommend enabling secondary verification.

You can find instructions on how to contact customer service in #faq sub point 2.8 and 5.4.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @noble hound.

[stable coral]

the service did not help in the game

[native anvil]

Please be advised that only the in-game customer service can assist you with account related issues, we are unable to assist you in this regard here on Discord in any way.

[void jolt]

IS THERE ANY SERVER FOR PUBG HONGKONG??

[past musk]

does anyone know how i can make it so i dont have to drag my finger halfway up my tablet to sprint ?

[celest shadow]

You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

Under Customize Buttons in Settings, you can move it lower to activate the sprint quicker.

[past musk]

That button is only for locking sprint

Not for activation area

[celest shadow]

You can adjust the sprint sensitivity under Controls > Advanced Controls in the Settings.

[past musk]

That is only for fysical joysticks

Already have it at 0% still the same

[celest shadow]

Try setting it to 100%.

[void jolt]

Actually theres nothing

No contact

[jagged silo]

Is this legal?

[void jolt]

Of hongkong

[past musk]

Yep thx

It is more reactive now

I thought lower would be beter xD

[hallow stag]

Hi I need help getting my verification code to login my account

[storm flume]

Please contact the customer service for further assistance, @hallow stag. Refer to subpoint 5.4 in #faq for further information.

[sturdy prism]

Hello, I have a question. Is there any customer service or technical support here?

[native anvil]

The only official PUBG MOBILE support and customer service team is in-game and [e-mail].

[sturdy prism]

Dude, there's a robot that replies

Is there another way to contact customer service via email?

[native anvil]

If you have an issue with your account, please contact customer service through the in-game option instead of email. The email is intended for general inquiries only, and not for issues related to accounts.

Further instructions on how to contact customer service can be found in sub point 5.4 of #faq.

[austere lava]

I need help i forgotten my password of pubg tu open it and i forget the password but the code is not coming to my num

[native anvil]

Please make sure of the following:

▫️ The number "0" is not present at the start of the mobile number.
▫️ Switch your network connection between Wi-Fi and Cellular.
▫️ You are in an area with good cellular coverage.

Otherwise, you can try again later, as there is a daily limit on the number of verification codes that can be sent. You should also uninstall any apps that might be blocking spam messages from your device. If you still do not receive a verification code, please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

Pubg Help Me Play Pubg To Block screen

[alpine flower]

@night cloak maybe try repairing your game and reinstall? Or just restart your phone must be graphics issues

[hexed elk]

Guys, I'm having this problem with voice chat, when I turn my microphone on, the game sound quality becomes horrible and almost mono instead of stereo. I cannot distinguish directions of the sounds and most of effects, including footsteps and explosions, become poorly audible. As soon as I turn my mic off but lleave the chat volume still on — all of those problems disappear.

My device is iPad Pro 2018, I'm using my wired headphones through a dongle. Even when I use Bluetooth headphones the problem is still there. Any suggestions?

[austere lava]

Sir this is not working

[hollow crater]

I support a moderator in private or somewhere to talk about something

please man

[hot coral]

Good evening, in channel #996458713126797405 i didn't find the "Suggestions" tag,where i can go to add a topic for a suggestion?

[worthy sinew]

#996458713126797405 is a channel for suggestions, @hot coral . If you have a suggestion regarding Gameplay use the Gameplay tag, and likewise. Use the appropriate tags to emphasize your suggestion, in accordance with the channel's guidelines.

[hot coral]

Hi @worthy sinew ,didnt expect to see you here🌚
Thank you

[worthy sinew]

You are welcome ! Nice to see you. Good day !

[autumn void]

محتاج اسجل ف المواهب العربيه اعمل اي

[storm flume]

Please do not use languages other than English, @autumn void. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[native anvil]

You may ask in PUBG MOBILE MENA server, @autumn void. Refer to subpoint 3.1 in #735483472432594994 for the regional communities.

[autumn void]

hello pubg
I want to register in the Arab talent program

[native anvil]

The only recommended ways to make purchases are in-game and through https://www.pubgmobile.com/pay, @mental bronze.

[native anvil]

If you still do not receive a verification code, please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @floral spindle.

[rapid dune]

And you telling that she is legit good player and not using anything?;) In 2 seasons from 3+kd now holding 11+kd?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @rapid dune. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[rapid dune]

I did nothing happening still playing ;)))

[floral spindle]

@rapid dune They don't care and won't do anything.
Cheating is part of their business model.

[rapid dune]

I know

Ok what to do with number 2,3,4? They are on lithuanian tops but they are not from lithuania. How to fix it? They dont even have flag of lithuania

[sick shale]

It depends on their in-game region, not the flag.

[rapid dune]

Hm region? Its europe.

And i was talking to them they live not i lithuania. So maybe you need to fix this nonsense one and for all?

[rapid dune]

So its not balanced? I can change what ever i want region and mess up with statistics?

[hexed elk]

Need a solution for a problem with voice chat. When I turn my microphone on, the game sound quality sometimes becomes horrible and almost mono instead of stereo. I cannot distinguish directions of the sounds and most of effects, including footsteps and explosions, become poorly audible. As soon as I turn my mic off but lleave the chat volume still on — all of those problems disappear.

My device is iPad Pro 2018, I'm using my wired headphones through a dongle. Even when I use Bluetooth headphones the problem is still there. Any suggestions?

[sick shale]

It isn't as simple as you think, the in-game region is based on your physical location.

[rapid dune]

@sick shale then explain me how can they change the location if they not even live in europe but middle East?

Number 2 Algeria
Number 3 pakistan
Number 4 Namibia

But somehow they using lithuania location and playing in europe servers... Hmmmm

[sick shale]

Can't help you with this as I'm not able to access such information. You may need to contact the customer service in-game.

[sharp sinew]

hi, can you help me pls?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sharp sinew. Remember to read through #faq before asking questions in the support channels.

[sharp sinew]

im getting this message every time i try to log in when playing from pc, but i just downloaded gameloop and pubg on this device and never played on it

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @sharp sinew.

[sharp sinew]

Its not the account i think, because from mobile device it logs in as it should, but from the pc it pops up the notice

[tropic tangle]

Why is my game stuck on loading screen?

[wild viper]

Sa

My account has been stolen, I can't get it in any way, Twitter account is connected to my account and the code is not coming

Is there anyone who can help in

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service.

[night cloak]

error code 1. can someone help me pls?

[edgy storm]

Hello, I lost my login data for my account in the game and I cannot log in, please help me access my account again, thanks
ID 5408199453
Please contact me on this mail
[e-mail]

[potent fossil]

Hello PUBG mobile support team

My ping is 16 to 20 but I still have fake damage I try everything and i try many solutions

But still not solved it

[dreamy stump]

Hello i have a really weird glitch,i can’t find an emote i used to have(yes it’s permanent)

Now it’s simply gone from my account

What can i do?

[chilly spade]

Can you share a recording of the issue you are facing?

[delicate bane]

Expect in game report how can i report someone who has cheated with record and evidence ?

@celest shadow ^^^

[subtle bough]

12190 try this

[versed egret]

How to report hacker in live stream on tiktok?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @versed egret.

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @delicate bane. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[cyan citrus]

Hello! When is the last time you have encountered this issue?

[delicate bane]

@cyan citrus hello, can we talk in dm for an important topic ?

Sorry for asking dm but it is really important

[cyan citrus]

Could you add little more details, @delicate bane?

[delicate bane]

If we talk at dm better sir

But

I can guarantee you it is really important

[cyan citrus]

Sure, @delicate bane.

[delicate bane]

I send you add

Or

If your private is open

To all

[cyan citrus]

My private messages are opened, @delicate bane.

[delicate bane]

That’s awesome

[vale coral]

Merhaba bir problemim var yetkili biri yardımcı olabilir mi

[upbeat root]

why was the achievement not performed? I entered the game on March 21st. when will this bug be fixed?

Tell me please

[quaint hull]

Hello I got bugati but the team up broadcast isnt working however i use it and put it in lobby

[native anvil]

Please refer to this post:

https://discord.com/channels/393088095840370689/1087604637001056326.

[upbeat root]

Thank you for the answer

[native anvil]

You are welcome!

[native anvil]

Can you please elaborate your issue by providing a video recording?

[quaint hull]

Ok

[native anvil]

Have you tried to perform a routine repair of the game?

[quaint hull]

Yes but it dosent fix anything

How can i fix it ?

[native anvil]

Where did you download the game from? Additionally, could you please confirm whether the team-up broadcast feature functions properly when joining a team with your friends or not?

[quaint hull]

I downloas from play store normaly

Team up broadcast must work when i join any team

[native anvil]

This is to confirm whether the issue is persistent across all cases or just when joining a random team.

[quaint hull]

It must work like this but i dont know where the problem

[quaint hull]

It dont work in any team my friends or random

[native anvil]

If you have tried to perform a routine repair of the game and the issue still persists, please create a post regarding the issue in the #996546243859853424 in compliance with the channel's pinned instructions.

[quaint hull]

Ok thank you

[native anvil]

You're welcome!

[hollow crater]

@native anvil help me with a problem?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @hollow crater. Remember to read through #faq before asking questions in the support channels.

[thorn schooner]

hi can somebody help me

my account lost fitur of give present 😦 whats happend ? before can, but now cant

[cyan citrus]

Please share a screenshot of the missing option, @thorn schooner.

[placid tapir]

hello, i have a problem with the team RP. Writes that I am in the team, but I No.I can't join the team RP,don't go out. what should I do. help me please

[thorn schooner]

yesterday i see give option

today im wake up, then lost 😦

whats happend ? but my friends account have option give

😦

help me 😭

[storm flume]

Please contact the customer service for further assistance, @thorn schooner. Refer to subpoint 5.4 in #faq for further information.

[thorn schooner]

😭😭

@cyan citrus

ho

😢

[thorn schooner]

how to fix it 😢

[gentle nebula]

Help

[thorn schooner]

this real support tencent ?

[cyan citrus]

This is a scammer who would attempt to steal your account. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and [e-mail], @thorn schooner.

[cyan citrus]

Hello! How may we help you?

[thorn schooner]

okay

how bout my problem 😢

whats happend there

[cyan citrus]

Already answered here, @thorn schooner.

[thorn schooner]

allready input in game

not yet respond

😞😞

[cyan citrus]

A delayed response from customer service can be expected as they receive numerous requests, @thorn schooner. Please wait patiently in the meantime.

[cyan citrus]

Please change your game language to English and share another screenshot of the issue you are facing.

[placid tapir]

It says: Failed to join the team, you are already in the team

[cyan citrus]

Change your game language to English and share another screenshot of the RP Team page, @placid tapir.

[celest drum]

Just stole my level 6 armour after we killed a boss.

I think he put down a higher HP armor which was lower level and my character automatically picked up Or from the boss.

I repeatidly followed him, shot bullets over his head and asked for it back and he ignored and ran for the exit.

What kind of game makes it this easy to lose 4-10 hours worth of equipment to thieves.

It would be so easy to fix and pisses off so many players.

level 6 to level 2 armor and now I'll hate playing the next 6 hours since it's pointless/just to replace what was stolen.

Ridiculous. 😤

[storm flume]

Please contact the customer service for further assistance, @celest drum. Refer to subpoint 5.4 in #faq for further information.

[celest drum]

how do I go to main menu, tried for last minutes and can't find it

[gentle nebula]

Hi

[plain mason]

And if I try to login I got new account why

[gentle nebula]

?

[placid tapir]

Id 51553303457

[plain mason]

..

[rapid dune]

When the DP fix will come? Its imposible to play. Every bot now running with dp and shooting nonsenses

[honest bloom]

👀

[honest slate]

👀

[honest bloom]

how to create a room in wow mode?

[honest slate]

Oh wait, I'll dm you.

[humble eagle]

Bro, they have increased the shooting ability and aim for the bot, I don't think it's something to change !

[rapid dune]

🙂

Yeah i see now people with less then 2kd killing you 150+ meters like its nothing

[quartz umbra]

Hi

I need 1 pepol to help me plz

[humble eagle]

Sometimes they are lucky to connect the shot, and that's it. You just need to be careful around.#

[humble eagle]

Go on, moderators will reply you in a bit

[rapid dune]

@humble eagle yeah lucky 😄 coincidence that after this dp update they all got lucky :))))

[humble eagle]

DP is basically a stable gun, every girl likes it

[rapid dune]

🙂

[tawdry venture]

@cyan citrus bro

My game is lagging so much after the update, before the update it was smooth and used to lag occasionally(that was fine)

[worthy sinew]

You seem to have collected the rewards. Did you mistakenly click on an RP Team invite that has already expired maybe the last RP Team invite?

[placid tapir]

I can’t even create a team, it says that I am a member of the team rp

[unkempt phoenix]

Hi I was wondering if anyone else had this same problem

[hollow mist]

.

[lost hound]

I have stopped all data or resource downloads, but why when I stay in the lobby, my internet quota always runs out of 100MB in 2 to 3 minutes. even when I play tdm it also happens like that

[steep heron]

I can’t see shop option

To send rp to my friend

[sour adder]

Yo I play pubg on my Iphone 11 with almost full brightness and i have my AUTO brightness OFF. But after playing a few match my pubg's brightness goes down automatically. why ? (MY pubg in game brightness 150)

[steep heron]

@celest shadow

Help bro

@sick shale

You help bro

[sick shale]

Can you take a screenshot of the location where option is supposed to be, @steep heron?

[steep heron]

Bro

Rp gift

Wait

I give you

[celest shadow]

Screen brightness will be automatically dimmed if your device reaches high temperatures.

[steep heron]

This

Obe

One

@sick shale

[sour adder]

i see thx

[steep heron]

No shop to gift rp

To my friend

[sick shale]

Where did you download the game from?

[steep heron]

From app store

But in last season there was

Option to gift

Not in this season

🥲

@sick shale so you can do nothing about this

?

[sick shale]

No. Try performing a routine repair and check again.

[steep heron]

Ok

I’ll do

[steep heron]

It same as before

[sick shale]

What about from the Royal Pass page?

[steep heron]

My friend want to gift me

But he can't

Because of this

[sick shale]

What about this?

[native panther]

Must be synergy issues.

[steep heron]

No i only want normal rp not elite plus I'm happy in normal rp elite

[sick shale]

They can select that as well.

[steep heron]

But there is not that option

I saw

[sick shale]

In the RP page?

[steep heron]

Ohh

[steep heron]

Yes

[sick shale]

Take a screenshot.

[steep heron]

Ok

[oak shadow]

Thanks for the answer 😊 Do you perhaps know how to check the total number of hours (like on Steam) since I have my Google Games account connected? Or how to check the total number of unranked matches played?

[sick shale]

You can access the shop from Anniversary Carnival Event:

[unkempt phoenix]

That doesn't show up also the nusa tycoon

[sick shale]

Try performing a routine repair from the login screen, @unkempt phoenix.

[unkempt phoenix]

Ok

Nothing changed after repair

[night cloak]

Hii dear team my page is not back, please give me retract I'd @lime juniper

[native anvil]

Please wait patiently, as this is not something we can assist you with through the support channel. You will receive a response in the #1055891271849353226 channel as soon as possible.

[night cloak]

23 days have passed, my page's reach will get spoiled

[native anvil]

As previously mentioned, you will receive a response from the Community Manager as soon as possible. Please refrain from repeatedly asking about the same matter, as this is not something we can assist you with via the support channel.

[night cloak]

@native anvil

No problem, we are giving you complete details, you can send my words to the manager, so that my page can be returned as soon as possible, and I can take the pubg community forward!!

[quiet wren]

Is there anyway I can get my account back my fiend was on it bc I have a lotta good skins and he put his phone number in and I cant remove then when I l
Tryed to login there's 2 step verification and he won't give me code I can prove I own the acc pls help

[plain mason]

My Facebook say this and I can't login my Account if I say login I got New account

[delicate bane]

@lime juniper hello dear sir/madam, before we have talked an topic in dm now i found something on it can we continue our conversation in dm for same topic ?

[storm flume]

Please contact the customer service for further assistance, @quiet wren and @plain mason. Refer to subpoint 5.4 in #faq for further information.

[storm flume]

Please do not use languages other than English, @craggy gate. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[craggy gate]

Hello! I'm getting an error when logging into the game with my phone number? Before that I logged in fine, everything was ok, but now I don't know what to do, I already deleted and downloaded the game again, connected to a good network, I can't log in for half a day, I tried to log in by email, but the confirmation code does not come. What to do, help. Thank you!!!

[spice sparrow]

If i log in with the Google play which is getting unlinking in 2 days will the unlinking timer disappear?

[lost lagoon]

Hi any moderator can connect me

Someone is cheating

İ found photos on tg

Mods dm me asap

[steep heron]

[alpine flower]

Delete this screenshot and report him in game please

[lost lagoon]

İ made it

But ntohing happened

[alpine flower]

Also I asked you delete it because the hack providers name was present on the screen so didn't want curious buggers here to look it up

[alpine flower]

I don't think you can report them anywhere else other than in game

[storm flume]

Please do not use languages other than English, @hasty fjord. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please do not use languages other than English, @wispy matrix. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[wispy matrix]

I Need Pubg Mobile Mena invite link

[native anvil]

You may refer to #735483472432594994 sub point 3.1 for a list of regional communities.

[native anvil]

Please share a screenshot or video recording of the issue you are facing.

[native anvil]

Please change your game language to English and share another screenshot of the issue you are facing.

[craggy gate]

only here it is written in Russian because I am from Ukraine

Ok

[native anvil]

Please make sure of the following:

▫️Make sure your network environment is in a stable stage.
▫️Try switching your network to (4G or Wi-Fi), and make sure you are in a stable signal area.
▫️Free up some storage on your device.
▫️Try to perform a routine repair of the game from login menu and restart your device.

[craggy gate]

yes, of course, I have already done all this, but to no avail

I don't know what to do now (((but they couldn't block my account???

[native anvil]

Please attempt to reset your password and log in again to check if this resolves the issue, @craggy gate.

[craggy gate]

I have already changed my password, but unfortunately that didn't help

[native anvil]

Please try to change your DNS settings. Refer to #faq sub point 4.3 for further instructions in this regard. If the issue still persists, please contact the in-game customer service for further assistance.

[craggy gate]

thanks for the time stolen from me))) I have already written and sent a letter to the in-game support service))

[hasty fjord]

Solve all mentioned problems as soon as possible

☝🏻

ID : 5553113011

[versed egret]

After this update Dropping FPS please and so much lag please fix this issue

[hasty fjord]

Internet ok 👍

[native anvil]

This issue has already been reported in #1086334125625065543. You may provide your details there.

[native anvil]

Please perform a routine repair from the login menu.

[native anvil]

It is likely that the issue is related to your internet connection. Could you please provide more information? What device are you using, and where did you download the game from?

[hasty fjord]

The fix worked and did not solve the problem

My iPad Pro 2020

The game was downloaded from the Apple Store

[native anvil]

What is the specific unresolved issue? Are the settings not functioning correctly, or is the issue related to high ping?

[hasty fjord]

The problem is the hall server connection is high and shown in the picture

[native anvil]

In-game latency depends mostly on your network environment, the server you are playing on and your internet connection. Please make sure that you have a stable internet connection and try to reset your network settings. You can reset your network settings through Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Restart your device and see if it will make any difference.

[hasty fjord]

Also, the map server is also up

There is no problem with the internet right

[storm flume]

Please do not use languages other than English, @hasty fjord. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please do not use languages other than English, @hasty fjord. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[next mauve]

problems

I am logging in via mail, such an error appears on the verification screen, what is the reason?

[final rivet]

Just try again tho. I got this off browser Gmail in other games.

[next mauve]

i try again but same error

what should I do?

[final rivet]

Try going from app without trying to quit the game.

[next mauve]

I can't login to my account because of this, can you help me?

[next mauve]

i quit the game and re-entered and same error restarted my device does not change

[final rivet]

Read the tip i asked.

[next mauve]

I don't understand, can you explain more clearly?

[final rivet]

Press home button while that and don't shut the game down, then go to Gmail app and you have that procedure. But if it says file not found that means i don't know.

So that's all I can talk here.

[native anvil]

What is the device you are using, and what is your country of physical location and the source from which you downloaded the game, @next mauve?

[narrow tide]

Preciso de ajuda

[storm flume]

Please do not use languages other than English, @narrow tide. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[grim seal]

Hi someone please send me link of pubg Oceania Australia and newzealand server i leave it by mistake now i am unable to find i joined it via in game email last month

[edgy storm]

Hello, I lost my login data for my account in the game and I cannot log in, please help me access my account again, thanks
ID 5408199453
Please contact me on this mail
[e-mail]

#questions Hello, I lost my login data for my account in the game and I cannot log in, please help me access my account again, thanks
ID 5408199453
Please contact me on this mail
[e-mail]

[native anvil]

Please refer to sub point 3.1 in #735483472432594994 for a list of regional communities.

[storm flume]

Please contact the customer service for further assistance, @edgy storm. Refer to subpoint 5.4 in #faq for further information.

[grim seal]

I didn’t find australia and nz server in that page

[night cloak]

Why not show give or send like yellow car for example ?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

My friend has a problem, can you help me?

@native anvil

Is there anyone to help me @everyone

[alpine flower]

Eh try it from mobile version

[night cloak]

How ?

[alpine flower]

Just download pubgm on mobile and login and check

[alpine flower]

Mention the problem

[night cloak]

I am using phone bro .. and the second photo for example

[alpine flower]

Ahhh I see 🥲, wait for someone to reply then

[half summit]

I'm the one who has a problem@alpine flower

[alpine flower]

Mention it here someone will help you out if possible

[half summit]

No one is currently responding@alpine flower

[alpine flower]

If you meant the in-game support you'll have to wait patiently
And mention the problem

[half summit]

If I didn't know that there was a robot replying that it wasn't a real person, I wouldn't have come here@alpine flower

[fluid siren]

hi How to fix PUBG Error Dear player there was has been highly suspicious activity on your device

i just download the game

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fluid siren.

[desert moth]

Sir i have hd lobby resource pack downloaded ..not non hd but my character face not clear please fix this
I'd 5717576530

[flat rose]

Hello pubg , please help me my acc pubg global has been stolen , I want to recover It , so dm me quickly please

[storm flume]

Please contact the customer service for further assistance, @flat rose. Refer to subpoint 5.4 in #faq for further information.

[lean yarrow]

hello can someone help me

?????

I can't log in to my account, I forgot my password, I don't receive a code on my phone or e-mail, can you help me please?

[feral forge]

No, @zinc pendant. Please be advised that sharing or gifting account is against the terms of service of PUBG MOBILE, hence, we are unable to assist you in this regard. You should create your own PUBG MOBILE account to play the game instead.

[storm flume]

Please contact the customer service for further assistance, @lean yarrow. Refer to subpoint 5.4 in #faq for further information.

[lean yarrow]

my own account

[lean yarrow]

I can't find the customer service number

[upbeat pumice]

for fast rendering for every gpu laptop or pc or mobile, i think you should be having JAPANIES Technology Help because it does not happenes in any other similar game while rendering, takes too much time to have a view. Any response please ?

[green agate]

Rendering is dependent on your phone's specs and settings.

[green agate]

5.4 - How to contact the customer service?

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[nimble garden]

Guys I have a doubt for the pdp this time will the give the winning skin like they gave for the last pdp
I'm on bgmi but will I also get the skin on bgmi

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @nimble garden.

[night cloak]

How to add appeal in #983880417352515594 ?

[cyan citrus]

Refer to the pinned message of the #983880417352515594 for more information regarding that channel, @night cloak.

[night cloak]

I just read. Even though I am an Official Moderator for Farlight 84, I wouldn't do something this cruel.

[stray yacht]

WoW survey link pls

[night cloak]

Survey Link?

Do you mean server link?

@stray yacht

[night cloak]

Check your DMs

[storm flume]

Please do not use languages other than English, @random fjord. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[random fjord]

my account was hacked please help

[storm flume]

Please contact the customer service for further assistance, @random fjord. Refer to subpoint 5.4 in #faq for further information.

[gentle nebula]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @gentle nebula. Remember to read through #faq before asking questions in the support channels.

[gentle nebula]

İ need help about this guy and others need help too

Best fake ever

İ needed to draw aytention to this

[green agate]

Do you have an ID, also please be aware that it is highly recommended to report the user to Discord.

[night cloak]

My account was stolen I want to connect to the customer representative mail

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[solemn robin]

Hey, please guide on how to create custom rooms of WoW maps?

[gentle nebula]

U can

T

[late fog]

Why does it show me (SAVE IS DISABLED) and how do I activate it, in the link where you report hackers

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @late fog. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[storm flume]

Please do not use languages other than English, @vestal geode. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[untold carbon]

Good day need some help on a problem. On the new event in Livik every time we try and use the cannen the came crash and we get thrown totally off and if you "are" able to get back in to the game it just throws you off like 2 or 3 time after each other until you are out of the cannen.

[wispy compass]

Hello PUBG Support Team. Today i face temporary account frozen issue on my PUBG mobile account. I am PUBG Mobile emulator player and using gameloop for playing PUBGM . Anyone can help me to fix 2 month frozen account issue please. I have many RP achievements to do.

[carmine minnow]

Please help I'm trying to get back my hacked account

[night cloak]

yo guys i need help my old pubg account got like ya taken from a friend but i lost all power of it how do i get back?

[onyx cairn]

Taken by a friend? Can you elaborate, please?

[onyx cairn]

Do you have access to it with at least one linked account?

[onyx cairn]

Does it mean you're banned?

[carmine minnow]

I did at one point today

[wispy compass]

This Message appears. I don't know why. I only remember last night when i was playing game. My game was crash then updated. after crashed i login again and this message appear on my screen.

[onyx cairn]

Type "ban" for help @wispy compass

[onyx cairn]

Contact the customer service in-game as they are the only ones who can help you further.

[wispy compass]

Where i can type this keyword?

[carmine minnow]

Ok thank you

[onyx cairn]

Directly in here

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pearl current.

[coarse dagger]

How to be part of reporting team? I want to be volunteer

[green agate]

Investigator is applied for inside of the game, if that is what you are referring to?

[coarse dagger]

Actually I saw "rewards" text channel in "Cheating" category. How this is calculated?

[zenith shard]

@green agate the calculation is 1 report 3 UC and 1 inaccurate report -90UC

[jade stirrup]

Hi there! I have been created map 20.03. Map code: 14666. PartyDay. Yesterday map was in newest filter. Today it’s missing and there is no more likes and plays. How newest filter works , is that possible that my map will be visible in this tab again?

[night cloak]

I want to connect to customer representative

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @night cloak.

[storm flume]

Please do not use languages other than English, @gentle nebula. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[gentle nebula]

Ok

[cyan citrus]

Can you share a screenshot with a floating profile with chat in background?

[gentle nebula]

shuvo#3944 i getted from deniz

[craggy portal]

can be used GFX-TOOL?

[cyan citrus]

No, use of any third-party applications that can modify or interfere with the game is not allowed and will result in an account suspension, @craggy portal.

[craggy portal]

I understand, I just have a phone in New state pulls 90fps but not in pubg friend through gfx tool plays better and smoother

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @craggy portal.

[craggy portal]

gfx tool does not work as a cheat, it just improves the graphics those phones on which pubg is not optimized

[cyan citrus]

It is still not allowed, @craggy portal. Please refer to the previous response.

[craggy portal]

I have NEW STATE supports 90 fps but pubg can't

no optimization

[storm flume]

Please refer to this channel's pinned messages for further information, @craggy portal:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[craggy portal]

Mobile

I use a translator, it doesn't translate well

and nothing is clear

[night cloak]

Please i need some help with this. this is now my 4th time i comeback to pubg mb and try to play it on my pc and i never ever played a single match bc i have to waited for more then 15mins and never got into a match pls idk how to fix it any ideas? and i have a fiber so the problem isnt from my network and my pc is good so not that idk what to try

[round portal]

PUBG control in Gameloop needs to be fixed, when moving throwables won't be selected unless I stop moving

[cyan citrus]

Emulators have relatively less number of total players compared to mobile platform, so a higher matchmaking time can be expected. Please try again at another time or switch to a different game mode like Squad. We unfortunately cannot help you with matchmaking.

[cyan citrus]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

https://www.gameloop.com/.

[round portal]

They said the problem is from your end 😂

[cyan citrus]

You may refer to this: #questions message.

[cyan citrus]

Could you please share a video recording that can illustrate the issue you are facing?

[craggy portal]

Poco m4 pro 11 GB RAM and 256 GB

can't send video

[green agate]

The list provided is every tested Device which does not support the 90 FPS option.

[craggy portal]

my phone is not there

[green agate]

Correct, this means your phone might not be thoroughly tested.

Therefore the 90 FPS option could be unavailable due to it not being added in or otherwise.

[ashen creek]

Hi everyone who can find this gamer id?

[craggy portal]

Why then New state supports even though it is demanding and

[green agate]

New State Mobile is not the exact same as PUBG MOBILE.

[ashen creek]

Hi everyone who can find this gamer id?

[green agate]

It is recommended to check the User's in-game profile for their ID.

This can be done through the in-game search feature.

[craggy portal]

Well, she works on powerful phones

When will they optimize my phone?

[green agate]

As previously stated, contrary to popular belief, New State Mobile has differences from PUBG MOBILE.

You can request it through the provided link.

[ashen creek]

I cant find her by her name

[craggy portal]

I have asked many times and have not received an answer.

but I have tournaments going on and it’s not possible to play like that

[green agate]

The provided answer is above, you can request it through the link given.

[green agate]

Unfortunately there is a chance that nobody on our moderation team would be able to find their ID either.

It is recommended to possibly wait and see if you can find their profile at a later time.

[craggy portal]

Translator translates is not clear

[green agate]

https://forms.gle/e1cyNbdzbbhAuYWQ6

[green agate]

??

[craggy portal]

submitted another application

they still don't answer me

[green agate]

It takes time for them to view the form, there isn't much we can do unfortunately.

[craggy portal]

I bought a phone for 51000₽ and my pubg doesn’t work normally, but everything else works fine

[stray valve]

I keep getting this at log in, never played before, any help?

[topaz otter]

@green agate i need you urgently

explain this please i don't understand

@cyan citrus

[chilly spade]

Your device has been banned, if you think you have been banned mistakenly, click on the file claim button and contact support.

[stray valve]

File claim takes me to an automated bot that is no help. I've also never even played so it must be mistakenly

[chilly spade]

Your account will be deleted in 7 days, please contact customer support if you want not to delete. Refer to #faq subpoint 5.4 for info on how to cobtact customer support.

[chilly spade]

If you believe that your account has been wrongfully suspended, you can submit an appeal by clicking on the File Claim button
located in the bottom-left corner of the account suspension dialogue box. If no reply is
delivered, your only option is to wait until the specified date.

[topaz otter]

and what do I write to them? that closes my conversation

@green agate

[topaz otter]

What are you saying there brother?

I asked you what I have to do to stop deleting the account

@green agate

[fallow anchor]

Like the text mentions, contact customer service. That’s your only method and hope of keeping your account.

[young forge]

Hi! What means number (1/2, maybe others) under connection (Buddy, Lover, etc.) icon?
I can send screenshot.

[earnest sapphire]

Hello

I lost my guest account, what can I do about it?

[green agate]

It would be best if you show a screenshot of what you mean.

[green agate]

You can try to contact the in-game customer service center and see what can be done.

[earnest sapphire]

I contacted him but he said he directed it to the support team and it just stayed

[green agate]

It might take some time for them to look into it.

[earnest sapphire]

Ok thanks

[last monolith]

pubg logged me out it says error 204 how to fix

[green agate]

What does the error say in the included message?

[last monolith]

a bunch of text I just memorized that number

[young forge]

Sure. That underlined number. I originally thought it's order when i added connections, but if we have only 1 Lover and i didn't had Lover before.

[river wing]

Hello I have submitted a request to be a designer cor the new mode WoW, put I forgot to add the link to my YouTube channel 40K subscribers.. is it okay ?

[chilly spade]

Please share a screenshot of error if it occurs again.

[chilly spade]

That is the synergy points with the second player. For example if you have 2 under any player that means your synergy is 2000s with that player.

[chilly spade]

You may submit the form again if rejected.

[silent pagoda]

How can I change this to non HD

[hexed elk]

When I turn my microphone on, in-game sound and effects become mono instead of stereo. Footsteps and gunshots are very muted in terms of their direction. Any possible solution?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @hexed elk. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[young forge]

Oh, so
100-999 = 1
1000-1999 = 2
2000 - 2999 = 3
etc.?

[chilly spade]

Yes.

[night cloak]

Why did the anti cheat update just now. 😭

[young forge]

Thank you 💚

[chilly spade]

This hd icon is showing because you have downloaded hd graphic files instead of sd. If you want to change it to sd, you have to reinstall the game and select sd files while downloading or wait for next update for you to select sd files.

For less storage usage i would suggest you to reinstall.

[chilly spade]

Can you please elaborate?

[tiny vapor]

what do you get when you win an event?

[chilly spade]

It depends on which event you are winning. You cab check the event prize in event poster.

[elfin magnet]

Hi

Someone please help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @elfin magnet. Remember to read through #faq before asking questions in the support channels.

[slate sedge]

Is there any issue with the lobby these days? Getting BOT lobby even if reaching higher tier ?

?

[frozen wharf]

Hello, please consider applying for my Arab Talents Program because the application has been pending for more than three months

[native anvil]

You may ask in PUBG MOBILE MENA server. Refer to subpoint 3.1 in #735483472432594994 for the regional communities.

[frozen wharf]

How do I review that

[native anvil]

What do you mean?

[frozen wharf]

How to solve the problem and make an acceleration request to join

[native anvil]

Please refer to this response, @frozen wharf.

[fading wharf]

How do we deal with this

My account is hacked and I am trying to recover

Its 24march

[chilly spade]

@fading wharf update your game and contact customer support again.

[fading wharf]

I did it's latest

I just checked in my appstore

[vagrant tulip]

Please use the recovery feature ingame

[fading wharf]

My region is not supported or something like that was shown

When I try that

[vagrant tulip]

Unfortunately if your region is not yet supported you have to wait for the support to resume working.

[fading wharf]

That's unfortunate cause by the time hacker my unlink my twitter

[somber monolith]

Hello i need help

[misty hound]

Hi I need help someone stole my account

[somber monolith]

How

[near oracle]

Cant purchasing UC From Store Showing More Then one Day.

Mɾ・BIzbṏYツ
Player ID:
5293902682

Device Poco X3 pro
Network - WiFi

[storm flume]

Please do not use languages other than English, @zenith oxide. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[grim seal]

Hi any moderate could you please help me to find pubg australia and newzealand discord server link i leave it by mistake and there is not available even in guidelines 3.1 page

[storm flume]

Please do not use languages other than English, @zenith oxide. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[elfin plaza]

Can anyone help me my account got hacked 6 months ago and hacker unlinked my all social media accounts can i get my account back

[near oracle]

Reminder <@&481161015728406538>

[storm flume]

Please contact the customer service for further assistance, @near oracle @elfin plaza @misty hound. Refer to subpoint 5.4 in #faq for further information.

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @zenith oxide. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

Please do not use languages other than English, @zenith oxide. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[topaz otter]

close my conversation

@native anvil

can you explain

[near oracle]

Cant purchasing UC From in game and midasbay . please kindly check what's the Issue of my account.

Mɾ・BIzbṏYツ
Player ID:
5293902682

Device Poco X3 pro
Network - WiFi

@native anvil <@&481161015728406538>

I trying its already same issu,cant purchasing,when i trying another id it can buy uc form in game and midasbay.onely issu in my ign sir

[night cloak]

Then there must be an issue with your account. Possibly you have been purchasing too much uc too fast or you have purchased uc through unidentified third-party websites in the past.

Try the ingame support service and ask them for a detailed explanation. It could also just be a regular error.

[near oracle]

No sir I didnt use any third-party websites to bought uc,onely i bought in game on last purchase.

[near oracle]

I trying sir please put some note for customer service.

[tiny vapor]

how does this equal conquerer?

[night cloak]

Well, you’re account must have been restricted if midasbuy also doesn’t let you purchase any uc onto that particular account. You may open a support service conversation and explain the issue. Then follow their instructions.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @zenith oxide.

[night cloak]

The current season just begun and as in squads, in solo you can reach ace in very few matches. In the beginning of a season ace is enough for conqueror as you only have to enter top 500. See for me, I am top 6000 in solo while I am in Diamond 5.

missing the "Give/Gift" option in the SPEED DRIFT event in the game.

i3xix17
51288765469

[idle wolf]

Make sure parental controls are not preventing purchase menu. If so make sure to abide by parental controls. If you have them (duh)

Have you tried logging out and back into your account? Restart app?

It did say, “try again later” maybe try now?

[near oracle]

I didn't turn on parents control on anything for my account. I already log out and login different login options (ex - email, Social media) but not working sir.

[idle wolf]

Wow! That really is weird! Yeah I have nothing! Idk then. Sounds like an account thing then. The last thing I could thing of is your country doesn’t support purchases? Likely not the issue. I wish you lots luck getting that fixed!

[idle wolf]

OH! I just thought of one more thing. Try making sure your app is up to date!!

[night cloak]

Hello, I am trying to buy 60 points twice at 06.06 on 25 March morning (with tosla akbank card), but both of them wrote that the bank refused, the money went from my account and when I wrote to the tosla that came 120, the company told me to contact me.

@idle wolf

@idle wolf

Id 51467148742 / 71xMir4c

[cyan citrus]

Did you not receive the purchased items after making the purchase, @night cloak?

[night cloak]

yes, the products did not come after the purchase

[cyan citrus]

When did you make the purchase, @night cloak?

[night cloak]

at 06.06 o'clock March 25, 2023

[cyan citrus]

For some cases, there may be a delay in crediting UC or items to your account after purchasing. Please be patient, @night cloak. If UC or items are not credited to your account 24 hours after purchasing, please contact the in-game customer service for further assistance.

[night cloak]

but when I got the tip, the play store said the bank refused the transaction, but my money went from the bank, so actually my money went before the transaction was approved.

[cyan citrus]

Please refer to my previous response, @night cloak. We unfortunately cannot help you with purchase related issues through the community.

[junior arch]

Why i cant gift bugatti ?

[cyan citrus]

You must first own the same skin in order to gift it to someone else, @junior arch.

[junior arch]

why this ia so unfair

Its so unfair like you want to gift a difrent bugatti skin and now you have to do the samw this is bad

[cyan citrus]

It is already mentioned in the event rules. It is same for everyone, @junior arch.

[junior arch]

was it for other cars to? no bruh why bugatti

[cyan citrus]

Yes, it has been like this for other similar events as well, @junior arch:

[junior arch]

so unfair

[cyan citrus]

If you have any feedback regarding the event, you may provide your feedback through #996458713126797405 in compliance with the channel's guidelines, @junior arch.

[junior arch]

So now u need to spend morey money to just gift oneter car sucking money up

[covert dune]

Hi can you hellp me I purchased 6000 uc and then the game cited me out and I got no uc hellp .

[cyan citrus]

As mentioned previously, this is already mentioned in the event rules and it has been like this for other similar events. It is same for everyone. Should you have any feedback regarding this, please utilize the #996458713126797405 channel.

[cyan citrus]

For some cases, there may be a delay in crediting UC or items to your account after purchasing. Please be patient. If UC or items are not credited to your account 24 hours after purchasing, please contact the in-game customer service for further assistance.

[covert dune]

I did contact them last week and they still have not replied

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day, @covert dune. You may send them another message as a kind reminder. We unfortunately are unable to assist you with purchase related issues through the community.

[covert dune]

Oky thanks 😊

[cyan citrus]

You're welcome, @covert dune!

[covert dune]

Oky I have done it ✔️

[junior arch]

So now u need to spend morey money to just gift oneter car sucking money up

[west lava]

I want to report someone how can I do that?

[cyan citrus]

Please add more details about the violation you have encountered, @west lava.

[west lava]

in this video you will see how he using magic bullets and aimbot
https://trovo.live/s/MidoMaher/549809189013?vid=lc-243791580796315173&adtag=user.MidoMaher.clip

[cyan citrus]

I believe this is not the global version of PUBG MOBILE, @west lava.

[west lava]

it's Taiwan

I need to appeal in taiwan server?

[cyan citrus]

As you can still match with global version players, you may refer to this, @west lava:

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @west lava. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[worn crystal]

Is akm with xt upgrade better than m16?

I am asking here because it’s the only channel that actually talks about the game

[cyan citrus]

XT upgrade for AKM will provide better recoil management and magazine capacity, @worn crystal. It is your personal preference to determine which gun is better for you.

[cyan citrus]

Please use the available crosshair in the game, @dusty flower. You may customize your crosshair through your game settings > Crosshair.

[worn crystal]

Do pro players rather use akm or m16?

[cyan citrus]

Feel free to ask other players in #pubg-mobile, @worn crystal.

[worn crystal]

They don’t talk about pubg things there

[full marsh]

Hello! My account was hacked by a fraudster, changed the number and connected a secondary check. Please help me get my account back or change the binding to the number. In addition to the number, I have linked Facebook, email, (Google play on the unlink) I can provide any purchase receipts. My ID is 51510995177. my game nickname is ¤karych¤

[storm flume]

Please contact the customer service for further assistance, @full marsh. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

Hello

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[worn crystal]

What happens if I login from another device ? Can I play simulatanicly or it will disconnect the first connection

[cyan citrus]

The game will log you out from your first device if you log in on a different device, @worn crystal.

[lethal siren]

I want to report an account that using hacking https://www.tiktok.com/@ct_king6969?_t=8awHn10LbpR&_r=1

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @lethal siren.

[red cave]

Hi, how can i see my status on the teport of cheating rewards?

Report"

[sour phoenix]

Hello i can't login to my account can you help me

[cyan citrus]

What is the issue you are facing when trying to log into your account, @sour phoenix?

[chilly spade]

You can check status of your report by using this link:
https://bit.ly/3tXs2hQ

[sour phoenix]

my account in the game is connected to facebook, for some reason I deleted my facebook account, when I tried to log in to my account in the game, I could not log in

[cyan citrus]

Did you have any other login method connected to your PUBG MOBILE account other than Facebook, @sour phoenix?

[late verge]

For some reason PUBG started to kick me out

[cyan citrus]

Could you please elaborate, @late verge?

[native panther]

Can you add more details, so the mods or any person can assist you.

[hexed plover]

@cyan citrus bro how to talk to any PUBG staff

[cyan citrus]

What do you want to talk about, @hexed plover?

[late verge]

After I downloaded CODM and I deleted PUBG I downloaded back PUBG to play again but when I try to enter it shows s me the infinite logo and then ask for permission for storage and then after it kicks me out

[hexed plover]

I have to Appeal

[cyan citrus]

Please add more details about your concern, @hexed plover.

[hexed plover]

Bro I can’t send here, plz check dm

[cyan citrus]

Please share a video recording of the issue you are facing and mention the device you are using.

[late verge]

Ohk

[elfin plaza]

Where is customer service

[late verge]

Im using a Lenovo Tb- 8505 fs

[sour phoenix]

It was not linked to any other account other than Facebook.

[late verge]

Here's another vid

[night cloak]

Привет, если не могу войти в игру, кому писать?

[native panther]

Do your tab have enough ram or storage to run the game?

[native panther]

Please use English

[night cloak]

hello everyone, if I can’t enter the game, where can I write for help?

[native panther]

Can you add more details?

[night cloak]

I have an account that is 4 years old, a phone is linked to it to which I do not have access and I cannot receive an SMS code. I tried to log in through a social network, but it throws an error.

[native panther]

You must should contact customer support team

[native panther]

Can you send video again after Changing language to English

[night cloak]

Login Error: There was an error logging into this application. Try later.

[late verge]

Ofc bro

[native anvil]

Do you have the Facebook application installed?

[night cloak]

Yes

[native anvil]

Could you log in to your Facebook application without any issues?

[night cloak]

yes, I use it every day.

[native anvil]

Where did you download the game from?

[night cloak]

App Store

[native anvil]

Try to change your DNS settings. Refer to #faq sub point 4.3 for further instructions in this regard.

[night cloak]

It does not help

[late verge]

I was being helped by customer service so why did they block me

[timid seal]

Hello, I lost my login credentials for my account in the game. Please help me to login to my account again

[late verge]

I only shoed them a old pic of my user

[timid seal]

Hello, I lost my login credentials for my account in the game. Please help me to login to my account again

[native anvil]

Please perform a routine repair of the game from the login menu and reset your device's network settings through Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Then, restart your device and try to log into the account again. If the issue persists, please try to reinstall the Facebook application.

[storm flume]

Please contact the customer service for further assistance, @timid seal. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

thanks, I'll try

[timid seal]

where

[native anvil]

You can find instructions on how to contact customer service in #faq sub point 2.8 and 5.4, @elfin plaza and @timid seal.

[late verge]

Can I still get assistance cuz customer service blocked me

Idk why

I only showed them a old pic of my account when I was on

[native anvil]

Could you please clarify what you mean by "customer service blocked me"?

[native anvil]

They are scammers. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and [e-mail].

[late verge]

Oh ohk

So it's a good thing that I didn't show them my uid

So how can I fix the problem with the game kicking me out

[native anvil]

Could you please provide more details about your device specifications and the source from which you downloaded the game? Also, how long have you been facing this issue?

[late verge]

Nun wrong with device

I downloaded it from google play store

And it started after I downloaded CODM so I would say a week

[native anvil]

Can you check how much internal storage is available on your device?

[late verge]

5.2g

[native anvil]

Please try the following:

▫️ Free up some memory on your device and restart the game.
▫️ Uninstall unnecessary apps from your device to free up internal storage.
▫️ Ensure that your device meets the minimum system and RAM requirements. Refer to subpoint 1.3 in #faq for further information.

[late verge]

I have 2gb ram

[native anvil]

We can try some solutions to address the issue. It is important to ensure that there is enough free space on your device. Please try to free up some storage space on your device, as well as clear the game cache once and restart your device.

[celest geode]

Помогите войти в аккаунт

[storm flume]

Please do not use languages other than English, @celest geode. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest geode]

help with login

[willow urchin]

Why do i keep getting bot lobbies 😭
It's so frustrating

[native anvil]

Please share a screenshot or video recording of the issue you are facing.

Please add more details about the issue you are facing.

[celest geode]

I forgot my account password

[native anvil]

To reset your password for phone number login, please follow the steps listed below:

From the login page

Select Log in via Phone/E-Mail.
Select Forgot Password and you may reset your login password by obtaining a verification code.

[celest geode]

code does not come

[native anvil]

Please make sure of the following:

▫️ The number "0" is not present at the start of the mobile number.
▫️ Switch your network connection between Wi-Fi and Cellular.
▫️ You are in an area with good cellular coverage.

Otherwise, you can try again later, as there is a daily limit on the number of verification codes that can be sent. You should also uninstall any apps that might be blocking spam messages from your device. If you still do not receive a verification code, please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[native anvil]

You may refer to #735483472432594994 sub point 3.1 for a list of regional communities.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[native anvil]

Matchmaking depends on player activity. If there are currently not enough players in the queue, matchmaking may take longer than usual. You may try to switch to a different game mode or map. We unfortunately cannot help you with matchmaking.

You can choose a single map instead of a random one. Additionally, you can disable the language-based matchmaking feature.

[storm flume]

Please do not use languages other than English, @elder forum. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[elder forum]

my account was stolen please help

[storm flume]

Please contact the customer service for further assistance, @elder forum. Refer to subpoint 5.4 in #faq for further information.

[late verge]

Not working

[late verge]

None not working still kicking me out

[native anvil]

Please select only one map, rather than all of them. Additionally, you can change the team mode to Squad. If these solutions do not resolve your issue, please contact customer service in-game, as matchmaking is not something we are able to assist you with.

[native anvil]

This issue is primarily caused by insufficient space on your device.

To resolve this issue, you can try the following solutions:

▫️ Clear the game cache and restart your device.
▫️ Try downloading the game from the official website: https://pubgmobile.live/apk.

If the issue persists, it's possible that your device does not meet the required specifications to run the game. In this case, please refer to subpoint 1.3 in #faq for further information.

[late verge]

I meet the requirements

My device is a Lenovo Tb 8505fs
Android -10
And 2gb ram

[native anvil]

Unfortunately, matchmaking is not something we can assist you with. Please contact customer service in-game for further assistance, @night cloak Refer to subpoint 5.4 in #faq for further information.

[native anvil]

Please try the solutions provided in the previous response.

[meager pumice]

@native anvil this resets at 0 when round over or its counting on other rounds(popularity)