questions

[cyan citrus]

How do you determine the frame drops, @night cloak?

[night cloak]

5-10 fps drops instantly when I open the binoculars and face the enemy

[cyan citrus]

How do you check the frame drops, @night cloak?

[night cloak]

My eyes.

If there is a program that allows me to measure FPS, tell me and I will send it immediately.

[cyan citrus]

All right. Please try to perform a routine repair of the game from login menu and reset your device settings one time through Settings > General > Transfer or Reset [Device] > Reset > Rest All Settings. Restart your device and try to play again. Also, make sure that you have enough internal storage left in the device, it is not heating up and try to play on Smooth graphic settings, @night cloak.

[night cloak]

I just bought the device. I downloaded the game last night.

[cyan citrus]

Please try the steps I have mentioned above, @night cloak. If that doesn't help, try to perform a complete reinstallation of the game. If the issue still persists, please contact the in-game customer service for further assistance.

[night cloak]

Okey my friend

Will optimization work be done?

[cyan citrus]

We do not have information in this regard, @night cloak. As mentioned previously, you may contact the in-game customer service for further assistance.

[hasty skiff]

@cyan citrus so there’s no way to by pass second verification? Cause I can’t get in my account and the code they claim to “send” isn’t being sent😔

[cyan citrus]

Please contact the in-game customer service for further assistance with this, @hasty skiff.

[sour leaf]

thats my problem..

[night cloak]

Any reason for the major lagging happening in the gam right now?

Or should I just give it a few days since its a new update?

[cyan citrus]

When did you install the game?

[cyan citrus]

Please add more details about the issue you are facing.

[night cloak]

Major FPS drops in the event mode map.

I go from a solid 60 to 10-40 the entire match.

But when i play a tdm my fps is fine.

[sour leaf]

for 3 years.
i update it at 16 march from official website

all of my frnds have this problem

[cyan citrus]

Did you install it using the APK, @sour leaf?

[cyan citrus]

What is the device you are using?

[night cloak]

Iphone 14

[sour leaf]

what do u mean

[silver rampart]

How to make my merit higher

Easily

[cyan citrus]

You mentioned that you updated the game through official website, so did you download the APK from the website and installed the game using the APK?

[sour leaf]

yea

[cyan citrus]

Merit recovery is related to time spent playing the game and in-match performance. Repeat violations will result in more merit recovering more slowly.

[cyan citrus]

Could you please try to reinstall the game through Google Play Store?

[sour leaf]

my friend did it
it doesn't solved
can it depends to my reigon?

[cyan citrus]

Can you try to install the game through Google Play Store yourself first, @sour leaf? Also, try to check if there is any update available for the Play Store.

[cyan citrus]

Are you using 90 FPS?

[night cloak]

No, I’m running of 60.

[cyan citrus]

Please try to perform a routine repair of the game from login menu and reset your device settings one time through Settings > General > Transfer or Reset [Device] > Reset > Rest All Settings. Restart your device and try to play again. Also, make sure that you have enough internal storage left in the device, it is not heating up and try to play on Smooth graphic settings.

[night cloak]

Alright.

[cyan citrus]

We unfortunately cannot help you with this through the community. Merit recovery is related to time spent playing the game and in-match performance. Repeat violations will result in more merit recovering more slowly.

[sour leaf]

thats fine.
thanks for spending time on that.

[cyan citrus]

Is your issue resolved now, @sour leaf?

[sour leaf]

i will reinstall tonight..

[cyan citrus]

Downloading game from unauthorized sources is never recommended, @night cloak. We unfortunately cannot help you with this.

[wispy crow]

Why Game Layout is Blury Even I Have Downloaded hd Resources

[cyan citrus]

We unfortunately will not be able to help you with this any further through the community.

[wispy crow]

It's feel Like NON-HD graphics

[late remnant]

<@&481161015728406538>

Which will be erased? I want to erase the phone number which hacked my account

[balmy badger]

guys who help me please

May gyroscope alwase on but dont working

[sour leaf]

whats your device?

[balmy badger]

Redmi note 11 pro

[sour leaf]

@cyan citrus will help u.

[balmy badger]

Ok thank

[polar marsh]

Please refer to the private message from @polar marsh for further information, @next granite.

[feral forge]

Can you please provide a video recording of your issue?

[late remnant]

@feral forge can you help me?

[feral forge]

You can simply tell them again that you want to unlink your phone number.

[late remnant]

There is no such choice. I can only choose both of them

Will it unlink both of them?@feral forge

[feral forge]

What are your login methods linked to the game account?

[late remnant]

Twitter,facebook and email. Someone link his number my account and opened two way verification. I want to erase it

[feral forge]

And do you know which of your login method has been compromised?

[late remnant]

From email he get access code but i still have email. Bcs he entere once in my account and added his number

[feral forge]

Have you secured your e-mail by changing password and enabling 2FA?

[late remnant]

I still control my email

there is no problem with my email. I changed my email password and enabled 2fa

[feral forge]

Why did you said there is no such choice and you can only choose both of them?

[late remnant]

Bcs i want to remove the phone number which is not belong to me. And ı can not choose the only phone number what's why wrote it.

I dont know will the phone and email unlink together or not

[feral forge]

You will need to ask the in-game customer service regarding this. As we are not affiliated with them, we are unable to answer or assist with in-game related issues in any way here on Discord.

[tiny vapor]

just a heads up every pubg player having problems joining a match

look at pubg chat

[rough path]

@cyan citrusim not using the beta version

[lament grotto]

I’ve observed that new version makes my device heats up very fast,and causes a result of frame dropping.Any solution of the issue above?
device:ipad pro 2021

[lyric juniper]

When will martial art tips come, it's been 1 month, scammers

When will martial art tips come, it's been 1 month, scammers

[sick ledge]

One message removed from a suspended account.

One message removed from a suspended account.

[unborn phoenix]

Help me

Help me back my account please

[idle rapids]

I need someone from support.

[sick shale]

You didn't login 15 times in the last 30 days, that's why.

[mossy vault]

Здравствуйте! Твиттер заблочил мой аккаунт, теперь не могу войти в pubg modail, что делать? Помогите пожалуйста

[storm flume]

Please do not use languages other than English, @mossy vault. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please contact the customer service for further assistance, @unborn phoenix. Refer to subpoint 5.4 in #faq for further information.

[thorn condor]

I have poco f3 and my phone supports haptic feedback. On the list with phones who support haptic feedback didn't exist!

[mossy vault]

Hello. Twitter broke mine account, now I can't enter Pubg mobail, what to do? Help please

[night cloak]

Hello sir I am playing pubg mobile in gameloop . i am using Wifi with 200mbos speed but I face a ping issue in game ping fluctuate. Give me a solution

[native anvil]

The Xiaomi Poco F3 does not have the haptics system feature. You can check which devices support this feature through this message: #questions message.

[native anvil]

If your PUBG MOBILE account is only connected to Twitter as a login method, you will need to recover access by contacting Twitter's customer service through the following link: https://help.twitter.com/.

[thorn condor]

I have poco f3 and haptic feedback work on me

[native anvil]

Could you please elaborate further on the issue you are currently encountering, despite having access to this feature?

[native anvil]

The in-game latency is primarily influenced by your network environment, the server you are playing on, and your internet connection. To minimize any potential issues, ensure that you have a stable internet connection.

Please note we provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

▫️https://www.gameloop.com/.

The new mode should have been available to all players since March 18 at 02:00 (UTC+0). May I inquire where you downloaded the game from? Additionally, have you tried to perform a routine repair of the game?

[night cloak]

Please help me

How i can convert my account global to taiwan

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[ivory tendon]

Hello, I was playing in the pubg metro on the 4th map and they took off the whole drop Nick Redmefall, I was wearing m249 improved, 4 cobra bulletproof vest, 3 helmet, 3 backpack, things from the safe were also missing

[native anvil]

According to the rules of Metro Royale mode, players must survive and exit the game correctly in order to keep any items acquired during the match. Quitting or exiting the match prematurely may result in the loss of items. Therefore, please do not leave the game until it's over.

If you're forced to leave the game mid-match due to network issues or other reasons that result in the loss of equipment, please contact in-game customer service with detailed information for further assistance.

[ivory tendon]

The fact is that I was killed

[night cloak]

This question is about global. I want to convert from global to Vietnamese

[eager hinge]

Please help me

Please help me I want to unlink the phone number from my account because it is not mine

[carmine spruce]

After the new update, the fps dropped a lot, it was around 90 70, but after the update I can't even see 60 fps, what I noticed was that my graphics card usage was down, there is probably a fault in the emulator engine with pubg mobile, there is no problem with my video card, it is fine in other games, but 40 50 is used when pubg mobile video card 80 90 is a problem that needs to be fixed urgently where it will be used, there are many people right now

[storm flume]

Please contact the customer service for further assistance, @eager hinge. Refer to subpoint 5.4 in #faq for further information.

[torpid edge]

I need some help

Can't enter in the game after new update , before the update everything worked fine .

[native anvil]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

https://www.gameloop.com/.

[carmine spruce]

thanks

[native anvil]

You are welcome!

[carmine spruce]

where can i find dc addresses

[torpid edge]

@native anvil can you help me about it?

[lament grotto]

I’ve observed that new version makes my device heats up very fast,and causes a result of frame dropping.Any solution for the issue above?
device:ipad pro 2021

[native anvil]

Do you mean their Discord server?

[carmine spruce]

yes

[native anvil]

If you scroll down to the bottom of the website's main screen, you'll find the Discord logo with the invite link.

[storm flume]

Please refer to subpoint(s) 4.6 and 4.7 in #faq for further information, @lament grotto.

[carmine spruce]

Thank you very much

[native anvil]

From where did you download the game?

[night cloak]

please answer me

[torpid edge]

PlayStore

[night cloak]

for this ask

Hello quick question, since my account is stolen and i still have my email and twitter linked thank God but the person has linked their number and there’s 2 factor security and I don’t have any access to it now even tho i have my email and twitter linked in i reported to the customer service ingame and now my account is under review soo the question is is there any chance I won’t get my account back?

[native anvil]

Can you check how much internal storage is available on your device?

[torpid edge]

39.5 GB left

[native anvil]

Please proceed to contact customer service within the game, as this is the sole way to address and resolve account related issues.

[native anvil]

Please clear game cache one time and restart your device, and let us know if that helps.

[torpid edge]

Okay I am trying now

Didn't work

I tried re installing but nothing happened too

[native anvil]

As our community support is solely for the global version of PUBG MOBILE, we regret to inform you that we cannot assist with inquiries related to any other versions of the game.

You may create a post of the issue in #996546243859853424 in compliance with the channel's pinned instructions, @night cloak and @torpid edge.

[torpid edge]

Done already

Thanks for the help :3

[native anvil]

You're welcome!

[night cloak]

i ask for PUBG MOBILE global bro

my account global now

hello, i wanna delete my old pubg mobile account because i want to link the Google account to my main account, how do i delete it under 1 week?

[outer vine]

i am facing unstable network issue in pubg mobile gameloop how can i fix this

[native anvil]

For information regarding this, please refer to the following support article or reach out to the customer service in-game for further assistance.

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/395-about-delete-account-ios-1661245712/.

[native anvil]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

https://www.gameloop.com/.

[night cloak]

okay, thank you.

[native anvil]

You're welcome!

[nimble token]

Hello, my game doesn't wanna start at all. It just doesn't respond even when i uninstalled and reinstalled it

i also cleared the cache and RAM from the game and my phone too

[ivory tendon]

Hello, I was playing in the pubg metro on the 4th map and they took off the whole drop Nick Redmefall, I was wearing m249 improved, 4 cobra bulletproof vest, 3 helmet, 3 backpack, things from the safe were also missing. The fact is that I was killed

[native anvil]

Please share a video recording of the issue you are facing, @nimble token.

[storm flume]

Please contact the customer service for further assistance, @ivory tendon. Refer to subpoint 5.4 in #faq for further information.

[fresh turret]

I got 3 sets of luck, what should I do with them and how can I share them with my friends?

[fresh turret]

I got 3 sets of luck, what should I do with them and how can I share them with my friends?

[nimble token]

2 and a half minutes and nothing loaded

Usually it would take a second to load

U installed and reinstalled it

Nothing worked

[fresh turret]

I got 3 sets of luck, what should I do with them and how can I share them with my friends?

?????????

[fresh turret]

why don't you answer the question then???😡😡😡😡

[green agate]

These are currently able to be shared through an in-game event from what is known.

[nimble token]

Any solution?

[lyric juniper]

When will martial art tips come, it's been 1 month, scammers

When will martial art tips come, it's been 1 month, scammers

[night cloak]

need help

How to do my own map?

[knotty crag]

Hello there i just want to know how do i get esport room card for Tournament we will make a Tournament in Ramadan so we really need advanced room 30 day,
( esport room card)

[green agate]

This may be requested through https://discord.gg/esportspubgm

[green agate]

This is currently only available to be applied for in-game, (most likely).

[knotty crag]

@green agate🫡

[novel otter]

How to download the latest version of pubg mobile

[green agate]

It should be 100% complete on any store currently.

[novel otter]

But i am from India so I can't download from play Store

Can you provide me a link

[green agate]

If the game is unavailable in specific play store regions, then there are many factors behind it.

This means we cannot simply give you access.

[night cloak]

@green agate someone want to hack my account he is scammer in this server he ask me for my email

[green agate]

Please report them to Discord and promptly block them.

[night cloak]

753614561625767988

That’s his copy id

753614561625767988

[green agate]

The user has been permanently suspended.

[night cloak]

Thanks for help

[remote mountain]

My gyro isn’t functioning, I’ve restarted the game, repaired the app, what to do? Help?💀

[green agate]

This would go into our #996546243859853424 channel, please make sure to follow the pinned guidelines.

[remote mountain]

I’ve posted on the issues channel, what else do I do?

[lament grotto]

1085957510508326935
this user is also impersonating tencent customer support

[glad tundra]

Hey my friend registered for a tournament with his email and got his account hacked, he has all prove its his account but cant get in cuz they have put a verification phone number, he has put alot of money into his account, is anyone able to help 🥺

[static flame]

My account was stolen yesterday and all its information was changed. Is there anyone from the officials to help me?

[green agate]

I could not find this ID.

[green agate]

It is necessary to wait and have patience for the issue to be seen.

[green agate]

Please contact the in-game customer service center for this.

[green agate]

Please do the above instruction, we are not able to help with such issues as volunteers.

[glad tundra]

Which ones 🥲 the history in this channel is long

[green agate]

5.4 - How to contact the customer service?

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[static flame]

I spoke to them and sent them all the correct information, and I am sure. Then I received a message saying to wait 14 days

[storm flume]

Please do not use languages other than English, @static flame. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[static flame]

My id is 5256268668

Can you help me?

[flint harbor]

Hi

I need to speak to support

[night cloak]

While opening the crate, I pressed the open button, it was stuck in the loading section because my internet was bad, and then it said log in again, I logged in and did not open the crate, the progress should have been 28, but still 27 ID: 51879040084 Device:iPhone 11 Region:Turkey

[storm flume]

Please contact the customer service for further assistance, @flint harbor. Refer to subpoint 5.4 in #faq for further information.

[red swift]

I played on the first map in Metro and had all my items removed after I died.

[dawn crypt]

<@&481161015728406538> One of my close friend left pubg mobile. so can i play in that? Is there any violation of terms and conditions? She is not selling but she wants to give it to me permanently as I am her close friend.

[modern vault]

heloo

i have a problem whit pubg mobile on emulator

i can t accept termen u know this bug?

@night cloak

[sick ledge]

One message removed from a suspended account.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @modern vault.

Please contact the customer service for further assistance, @red swift. Refer to subpoint 5.4 in #faq for further information.

[green agate]

This is in violation.

[humble eagle]

Can I talk to any admin?

I asked a question twice, still got no answer and it's very important for me.

[grand spade]

how can i download updated Korean version of pubg mobile?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @grand spade.

[thick girder]

Why is my gyro so slow

Can someone help me with this

[languid radish]

May someone help me with purchases in PUBGM

[green agate]

Please contact the in-game customer service center for assistance with payment issues.

[green agate]

You should see if your sensitivity is working correctly on lower settings to discern if there is an issue, as it stands currently you are moving your camera at a decent rate with gyro.

[green agate]

We are not able to answer if you do not provide us with a question.

[compact spire]

Hello
I had a problem
I'm with emulator and im using Gameloop. I just installed the new update, it's amazing, But when I click on the Become a Creator option in the WoW section, gameloop freezes for a few seconds and then the screen goes black and nothing happens. This happens even when I want to enter the club
If this is a problem, please fix it, if not, then tell me what do i do.

Ty so much

[alpine copper]

while i open crates my network was week, uc disappear without open crates
id: 5624888859

[storm flume]

Please do not use languages other than English, @alpine copper. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[native anvil]

Based on the video, it appears that you pressed the "Open 10 times" button multiple times when the internet disconnected and reconnected. These button presses were registered and resulted in 20 crates being opened and UC being deducted. If you require further assistance, please contact the in-game customer service.

[native anvil]

To use this feature, please use a mobile phone instead of an emulator.

Also, please note we provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

▫️https://www.gameloop.com/.

[alpine copper]

So, do you mean that the crates were opened and the gifts were received?

[native anvil]

It is true that the crates were opened, and you did receive the gifts. If you require further assistance, please do not hesitate to contact the in-game customer service.

Further instructions on how to contact customer service can be found in sub point 5.4 of #faq.

[woeful forge]

Need a explain of this prison map after enemies all die and the game isn't ended

[thick girder]

It doesn't work correctly on lower settings

[glad tundra]

This person is claiming to be from pubg support but seems sus to me

[cyan citrus]

This is a scammer who would attempt to steal your account. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and [e-mail], @glad tundra.

[cyan citrus]

What is this game mode you're playing?

[glad tundra]

Oh damn okay 😳

[woeful forge]

I think is the beta mode

[cyan citrus]

Is it from World of Wonder, @woeful forge?

[glad tundra]

When i put his name it shows this 👀

Btw he found me from this server so i guess there are alot of scammers lurking around, stay safe kids

[woeful forge]

yes，the prison map 4v4

[night cloak]

Hello

Thus, on Tuesday corresponding to the fifth anniversary, 21/3. Should I open the game at a certain time or not?

@cyan citrus @native anvil

[sick shale]

You can use this Report option:

[glad tundra]

Ye i think its too late lol he saw our messages here and deleted his acc 💀💀

[night cloak]

did aug get buffed?

please tell me

😭😭

rebel

is it true

[cyan citrus]

Such issues can be expected as the game mode is in beta. You may report such issues directly through in-game using the report option located on the specific game mode selection page.

[night cloak]

quendi

Hello

i have a question for u quendi

[lament grotto]

Tencent Customer Support#8028
his user name

[night cloak]

Thus, on Tuesday corresponding to the fifth anniversary, 21/3. Should I open the game at a certain time or not?
@cyan citrus

I want a response as soon as possible

same bro

[cyan citrus]

Firearm Adjustments & Updates can be found in the patch notes. There is no information regarding any adjustments to Aug.

[glad tundra]

@cyan citrus how can i join the support team ? Is there any type of application

[night cloak]

okay, thank you!

Hello
Thus, on Tuesday corresponding to the fifth anniversary, 21/3. Should I open the game at a certain time or not?
@cyan citrus

Does the game need to open at a certain time or not?

no

also you shouldn't probably ping staffs

[night cloak]

No what

@night cloak

wrf

stop pinging

Ok

[cyan citrus]

You're welcome!

[cyan citrus]

Can you share a screenshot?

[cyan citrus]

Which support team you're referring to?

[night cloak]

Pm??

[cyan citrus]

What do you mean, @night cloak?

[night cloak]

It is an in-game achievement in achievements

@cyan citrus

[cyan citrus]

Pleas share a screenshot of the achievement mission, @night cloak.

[night cloak]

This Arabic sorry bro but i can get screen @cyan citrus

Number 3

@cyan citrus

[cyan citrus]

Change your game language to English first, @night cloak. Also, share a a complete screenshot.

[glad tundra]

Just in general, any type

[honest shuttle]

balanced mode in clan mean pls? @cyan citrus

Balanced mode mean? @cyan citrus my clan members and me also can get exp clan in any mode like tdm classic?

[cyan citrus]

Members can get Balanced Energy by completing matches in various modes, @honest shuttle. This is made especially for players who have no particular preference.

[cyan citrus]

We unfortunately do not have any such application available here.

[ashen lintel]

Hello

@cyan citrus my image got deleted in media Channel May i Know the reasons ?

[green agate]

Images must contain physical screenshots of PUBG MOBILE, .txt documents are henceforth not included in this.

[odd anvil]

@cyan citrus how can I create a map on wow mode

[honest tangle]

Hello , is here anyone from Pubgm support and can help me recover my account ? , it was hacked ( twitter login ) and now i've lost my account , i tryed with "in game recover account " but they always say my information are not the right one , i've spend over 10k euros in that account and now i've lost it. From twitter support i had also no response , they change my username on twitter and email address and bye bye . please help me if you can. i can provide a ton of recips from 2 years + , all acction on that account everyting. thanks

[glad tundra]

Have u linked ur facebook ?

Staff here cant help you sadly, only the support centre in game

[honest tangle]

no , only twitter ( i had no problems until now )

[glad tundra]

The only thing u can try is contacting the support centre :/

[honest tangle]

and i try to recover from 31.01 ...

where ? i send them an email , everyting , no answer

i enter here with a hope 😦

[glad tundra]

It takes alot of time for them to pay any attention

[honest tangle]

maybe i find some staff member here and willing to help

[glad tundra]

They say they are not authorized to help with stuff like that

Honestly i think thats a big issue in the pubg community

[native anvil]

If your PUBG MOBILE account is only connected to Twitter as a login method, you will need to recover access by contacting Twitter's customer service through the following link: https://help.twitter.com/.

[native anvil]

The e-mail is only meant for general queries, not account related issues.

[native anvil]

We only moderate this platform, we are not customer service representatives.

You can find instructions on how to contact customer service in #faq sub point 2.8 and 5.4.

[honest tangle]

i try to recover twitter account , but no succes , idk why , i recive same email , complete recover form , from the nr phone wich was linked to that account

[native anvil]

You can apply to become a creator. If your application is accepted, you will be able to create maps, @odd anvil.

[native anvil]

Unfortunately, we are unable to assist with this matter. Please contact Twitter Customer Service for further assistance.

[honest tangle]

from 31.01. ( when my account was hacked ) i think they unlink my twitter account , but no worries , i've tryed everyting with no succes . that is hapend when you trust so much in a game .

[fallow anchor]

I don’t think it’s the game’s fault. The onus is on you to keep your social media accounts and passwords safe.

[honest tangle]

i had email and phone number bro linked to my account , how they change it ? was in same period when winsanity account was hacked too 🙂 i think its a game problem nothing else

[fallow anchor]

The fact that someone was able to breach into your account means that one of your password is compromised.

[native anvil]

As previously mentioned, we regret to inform you that we are unable to provide assistance through the community. Please note that the security of your account is solely your responsibility. You may reach out to Twitter customer service as this issue pertains to your Twitter account and not the game.

[glad tundra]

Ofc its the games fault, when it earns billions of dollars each year and doesnt have enough staff to take care of its customers, what your saying are assumptions regarding this guy.

[honest tangle]

ok ok , no problem game is uninstaled and i say byebye :)) , no worries , i've tryed

[glad tundra]

Im sorry u had to deal with that and u lost it, i hope they find a reasonable solution for issues like that

[native anvil]

If that is the case, please reach out to the in-game customer service for additional support. Please note that we are not affiliated with customer service and are unable to provide assistance with these issues through the community.

[honest tangle]

no ... they had only one goal , to make money and thats it !

@native anvil Yes , i understand 🙂

[fallow anchor]

Pity that you got to deal with this daily. People simply can’t keep their passwords secure 🤡

[odd anvil]

Does it require any social media followers count @native anvil

[honest tangle]

@native anvil i tryed with in game customer service , they say my info doesn't match with his record ( like you need to keep in mind when you linked first social media account , or smthg like that )

[native anvil]

We don't have any information regarding this, but you could try applying through the social media platform where you have the most followers or views.

[native anvil]

Yes, all the required information must be provided correctly in order for your application to be accepted. If there is any incorrect information, they will not be able to confirm that you are the rightful owner of the account. You should review the accuracy of the information provided and try to contact them again.

[grand spoke]

My account was logged in from another location please help

[native anvil]

If you have a phone number linked to the account, we recommend enabling secondary verification.

[grand spoke]

Requests 15 days for phone number

İ linked Facebook and Google

[native anvil]

Additionally, ensure that your login methods are secure. You can reset your password and make it strong, as well as logging out of all unknown devices.

[grand spoke]

okey

[native anvil]

Furthermore, should you require additional assistance, please do not hesitate to contact the in-game customer service, @grand spoke.

For more information on how to contact customer service, please refer to sub point 5.4 in #faq.

[honest tangle]

@native anvil the linked social media account was made first time when i make that account , i can not remember the exact date 🙂 , but i had an email from pubgmobile when i linked my email and i tell them that , they also say my info are note right 🙂 what can i do more ? nothing , my account is gone and thats it , they don't care , i know for sure , they care only for making money 🙂 , i show them the emails from twitter where say my twitter account was loged from another location ( i live in Germany and my account was loged from Indonesia ) how's that not a right info ? 🙂

[native anvil]

As previously explained, we are unable to assist you with this matter. If you have any further questions regarding this issue, please contact Customer Service directly in-game, @honest tangle.

[dawn crypt]

But I saw many youtubers they share account with their friends.

[grand spoke]

My account was logged in with an email but it's not mine how can I remove it

[storm flume]

Please contact the customer service for further assistance, @grand spoke. Refer to subpoint 5.4 in #faq for further information.

[grand spoke]

help me pls

[night cloak]

hello, when will the next season start? please give me the exact time with timezone. thank you

[grand spoke]

My account was logged in with an email but it's not mine how can I remove it?

[native anvil]

We cannot help you with account related issues through the community, @grand spoke. Please contact the customer service in-game for further assistance.

You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[grand spoke]

sorry idk high english

i dont understand

what should I do?

he's tried log my account

[night cloak]

hello, in March 20 can i still rank up before the next season?

I'm currently platinum III and i want to get diamond as fast as possible.

[native anvil]

If you're having trouble understanding the sentence, you can use a translation tool. Additionally, you can refer to #735483472432594994 sub point 3.1 for a list of regional communities where you can seek assistance in your native language.

[native anvil]

Usually, the ranking system stops two hours before the end of the season, during which time no points are counted, and the number of matches played and the K/D ratio are not affected.

[deft star]

help me WOW event is not seen

[native anvil]

From where did you download the game?

[night cloak]

oh, okay

the next season is gonna start in March 21, right?

[native anvil]

Yes.

[night cloak]

oh, okay thank you

[native anvil]

You're welcome!

[ebon pine]

after update game is soo lag 😪

[storm flume]

Please refer to subpoint(s) 4.6 and 4.7 in #faq for further information, @ebon pine.

Please do not use languages other than English, @timid bridge. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[timid bridge]

statuses are not published, what's wrong?

[native anvil]

Please share a video recording of the issue you are facing, @timid bridge.

[storm flume]

Please do not use languages other than English, @quiet pollen. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[quiet pollen]

I want to complain about the company, (((pubg)) because it caused a big problem for me.
Yesterday, I logged into a pubg account and got out of it. One of my brothers created another account after logging out of the first account, but the sound continued to appear in the first account, which led to many problems .. What is the reason for this problem that caused me great embarrassment and a problem with the friends of the first account

[native anvil]

How long have you been facing this issue? Is this issue specific to this event or does it occur in general?

[quiet pollen]

Big problem happened to me because of that

From yesterday

[native anvil]

Hello, unfortunately we are unable to assist you with this issue, @quiet pollen. Please contact the in-game customer service for further assistance.

[quiet pollen]

Why this happened?????? From where the voice it is like my voice

Give me a link please

[native anvil]

You can find instructions on how to contact customer service in #faq sub point 5.4.

[timid bridge]

This problem lasts a year. It occurs in general, when publishing any achievement

[native anvil]

From where did you download the game?

[timid bridge]

App Store

[native anvil]

Have you tried connecting to a more stable internet connection?

[timid bridge]

Yes

[teal nimbus]

pubg took my 600uc and did not gave me material. i wasn't expected material purchase option yesterday since i already purchased at start of this week. but maybe due to update it showed me a new option but when i purchased it my materials did not increased and my uc got deducted :/ event tried contacted support and they take about dismantling items how materials can be dismantled? so frustrated

[native anvil]

Have you tried creating moments with a different account?

[timid bridge]

No

[storm flume]

Please contact the customer service for further assistance, @teal nimbus. Refer to subpoint 5.4 in #faq for further information.

[native anvil]

Well, please try creating moments with another account to determine whether the issue is with your account or a problem with your internet connection.

[fiery totem]

Does the team assemble animation not show in certain devices? Because it's not showing for me even in ranked matches...the new plane animation is showing though but not the team assemble one before that

[timid bridge]

ok thank you. i will write you later

[night cloak]

J

[native anvil]

To ensure smooth gameplay for all players, the animation may vary depending on the device.

[teal nimbus]

alredy did that not satisfied by their reply. as i already told in my msg what was their repl

[fiery totem]

oh ok

[grand spoke]

do you know this

??

[native anvil]

They are scammers. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and [e-mail].

[native anvil]

You can try to contact them again. Alternatively, if you have a video recording, you can create a post about the issue in the #996546243859853424, following the guidelines pinned in the channel.

[round orchid]

lost game currency 200+ UC, i didn’t buy anything and don’t remember what could have happened 😢😭

[native anvil]

Did you receive any notification in your mail regarding this?

[round orchid]

no, didn’t get anything

[native anvil]

If UC has been deducted by the system, you will receive a notification through in-game mail. However, since you have not received any notifications about this in your game mail, it appears that you may have purchased an in-game item that you have forgotten about or did so by mistake. If you require further assistance, please feel free to contact customer service within the game.

[round orchid]

thanks, i’m already trying

[native anvil]

You're welcome!

[alpine bramble]

Is the game controller compatible. Xbox, PS?

[sour adder]

Hello Im on Iphone 11, and I used to not lag I used to have MS around 20 and 30. but now My MS keep changing from 20 to 60 but the problem is that even with 60 ms I am lagging. when i moved my character it will go back to the previous place i was. can i why ? I have deleted the game and i had more then 10gb not used

[native anvil]

Can you please provide more details? Is your inquiry related to using a controller in PUBG MOBILE?

[native anvil]

In-game latency depends mostly on your network environment, the server you are playing on and your internet connection. Please make sure that you have a stable internet connection and try to reset your network settings. You can reset your network settings through Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Restart your device and see if it will make any difference.

[sour adder]

I have alreayd once reset my network. do you mean reset my iphone to 0 or power off the phone and re open it ?

[alpine bramble]

Yes. It is. I have a Xbox controller and wanted to know if it's compatible. I searched Controller Compatible Games and PUBG Mobile was there. Yet I found no option for it

[native anvil]

Controllers or other third-party peripherals are not supported, @alpine bramble.

[native anvil]

I mean reset your network settings only.

[sour adder]

ok i will re try. i think my wifi is good i used to get around 20 to 60 but the prob is i am lagging even when i have 60

before even with 300 i used to not lag

but i will re try to reset the neywork

[iron zinc]

How can I change my game settings. It haves vietnamese texts

[tidal shuttle]

Pls help me

It'a a livestream

[glad tundra]

can u make an announcement for this person and scammers like him so people stop believing them ???

i mean its the least u can do 😄

[junior birch]

Please only include the highlighted part as shown in the example, @tidal shuttle.

[native anvil]

Please refer to the last announcement in #735483472432594994.

[gritty flame]

Most of the players who play this game aren’t on discord to even see the announcement so how will they know that

[native anvil]

Remember, it is your personal responsibility to ensure the security of your account, and you are solely responsible for safeguarding it and any security measures implemented.

[glad tundra]

tell me how you can secure your account when you use your email to literally sign everywhere

and hackers need only this info to hack into your acc

make it make sense

[native anvil]

How would hackers/scammers obtain your email or personal information? Unless you are the one who provided this information to them or registered on untrustworthy websites. It is also recommended to link your account to a phone number and enable secondary verification to ensure its security, and never share your account with anyone or allow login from an unknown device.

[fallow anchor]

The liability is on you cos you used your email elsewhere. The password breach was from elsewhere apart from pubg. Like you mentioned, pubg is one source where you registered your email with and the breach is unlikely to be from pubg itself

[glad tundra]

okay and when a problem accrues and we need to talk to support why is there never answer from them ? im talking about in game support, why people wait months, years with no answer ? Who is to blame in this case ?

[static ore]

Recent update is total mess
can't play with HDR Too much lag
also 100% cpu 100% gpu using

now i'm switch to smooth an 90fps

is this going to fix soon or we have too play like this ?

[fallow anchor]

The inefficiency of the in game support is to be blamed on Tencent.

[native anvil]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

https://www.gameloop.com/.

Please refrain from repeatedly inquiring about the same matter, @glad tundra. We have provided all available information to you. If you have any additional inquiries regarding account issues, please contact customer service within the game.

[glad tundra]

bet

[smoky crater]

hello i don't have the "offer" button on the bugatti event can someone help me to solve this problem?

[storm flume]

Please contact the customer service for further assistance, @smoky crater. Refer to subpoint 5.4 in #faq for further information.

[lament grotto]

In World of Wonder rooms it always display like that , any solution?

[knotty crag]

@native anvil is he scammer

[wintry bough]

Hello, I lost my account login information in the game and I could not log in. Please help me access my account again. Thank you. ID 59162674

[worthy sinew]

Yes, they are scammers, @knotty crag . The only official PUBG MOBILE support and customer service team is in-game.

[knotty crag]

@worthy sinew so if i need to get esport rooms what i do?

[worthy sinew]

If it's for a tournament, please refer to this: #questions message

[worthy sinew]

You will need to regain access to your social media account by contacting the respective customer service. Refer to 2.8 in #faq for further information.

[alpine flower]

Please provide their discord user id in #discord

Check their mutual server with yours

[bronze elbow]

Can I get the Nepal side PUBGM Partner program form link, I am eligible now I think

[fiery bronze]

Sir main na puree game hd resource main download ki pr mere lobby aur game non hd jaise lg rahe hai character ka face be clear nazar nhi ah raha

Please fix this bug

[sour adder]

hey i am still experiencing the lag even tho i have just reset my network. Iam on iphone 11 North America
server

[void moat]

My pubg mobile is not getting started since I have updated to version 2.5 . I have tried using various vpn of various countries but still it is not getting started it is stuck on the login page only . It is showing network issues even after having a strong internet connection. Please help!

[devout ginkgo]

Can someone help me get my account back it’s been hacked

[sour adder]

You have to talk in game support

[devout ginkgo]

Damn

[harsh breach]

What is the official release date of the PUBG Mobile game?

[grand spoke]

where do i send my proof of purchase??

heyy help me please

[compact elk]

Iam also looking for it too

[harsh breach]

??

[sharp anchor]

We love your updates but pubg needs to upgrade there verification code theme because my sim got dis led and now I can’t remove my number I had to turn the 2 step verification code off now my account is more likely to get stolen

Can anyone from pubg help?

[compact elk]

@grand spoke did you found it where? Iam also looking for it

[grand spoke]

I couldn't find

[compact elk]

19 march 2018

[fiery bronze]

Sir main na puree game hd resource main download ki pr mere lobby aur game non hd jaise lg rahe hai character ka face be clear nazar nhi ah raha please fix this bug

[upper stone]

Can I talk to support

I want to ask for somehing

@static sleet

@celest shadow

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @upper stone. Remember to read through #faq before asking questions in the support channels.

Please do not use languages other than English, @fiery bronze. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please contact the customer service for further assistance, @sharp anchor. Refer to subpoint 5.4 in #faq for further information.

[upper stone]

I was play international pubg and I logged in my account in pubg vn and i can't return to international pubg

Can u help me to return my account in international

[static sleet]

Please contact the in-game customer service for further assistance with compromised account issues. Refer to subpoint 5.4 in #faq for instructions on how to contact the customer service.

[static sleet]

Unfortunately, may not be possible to revert the transfer from a regional version of the game to the global English version. Contact the in-game customer service for further assistance in this regard.

[upper stone]

Okay, but if I contacted them the problem will be solve or it's impossible thing?

[static sleet]

That is for the customer service to decide, @upper stone.

[formal dagger]

hello, I detected a cheater, to whom can I report it on social media?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @formal dagger. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[upper stone]

Okay thank u bro

[formal dagger]

Sorry, I'm not a reddit user.

[molten lava]

Hello

My account got hacked

How can I get it back

I already spend a lot of money on it

[storm flume]

Please contact the customer service for further assistance, @molten lava. Refer to subpoint 5.4 in #faq for further information.

[molten lava]

There other way ?

[thick wind]

heiio

please admin, I have a question ؟؟(I am a PUBG detective) Two days ago, I applied for the Falcon Eye program, when will it be approved?

[unreal haven]

51420489047 id
hello
i have a problem in my account
high ping only in duo and solo classic mode but squad classic mode it's good
this problem only in my account i tried another account and i didn't find any problem

[empty bear]

@warm lion look dmm

[tiny stone]

Hello, in the new game mode, if I or someone nearby uses a multifunctional cannon, the game simply closes and you have to re-enter. I tried reinstalling the game, but it didn't help.

[haughty burrow]

Hello, my account has been stolen and it is registered with an email,And the password has been changed

[cursive crest]

Hello , my pubg account has been stolen and I can’t login in back anymore there is anway to contact pubg emergency line please help about that I spent over 50000$ on my account and i am never shared any information about my account to anyone before

[night cloak]

After the update, the game started to hang, even though my phone is fine, when will you fix this?

[smoky crater]

hello i don't have the "offer" button on the bugatti event can someone help me to solve this problem?

[potent lodge]

look i was messing with sensitivity and then i just started playing and my camera started moving without me even touching it it like started moving when i move my phone and not me touching on screen to move do you know how to fix it
@night cloak see i did xD

[fading pewter]

Dear plz i nmer eed help about an event that is having timer cloud you explaine it little it says reset in 4 hours does outfit will be change.

or it will be same

[wheat bobcat]

Is there any staff who can assist me with this?

[junior birch]

There is no estimated time for it. Please wait patiently or you may try to contact the customer service in-game for more information.

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information.

[keen jackal]

سلام

عندي مشكلة

هل من أحد للمساعدة؟

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information.

[junior birch]

Please try performing a routine repair from the login menu (top-right corner) and or try reinstalling the game. If the issue persists, then please refer to sub-point 4.5 in #faq for further information.

[junior birch]

Please refer to sub-point 4.5 in #faq for further information. Otherwise, you may contact the in-game customer service for further assistance or make a post regarding this in #996546243859853424 in accordance with the aforementioned forum channel guidelines.

[boreal shuttle]

Hello, I shipped the pubg wrenches and nothing arrived in the account

[junior birch]

If you wish to give a Bugatti vehicle skin to a friend, then you should have the "Give" option on the middle screen within the redemption center. If the option isn't available for you then try performing a routine repair from the login menu or reinstalling the game. Otherwise, you may contact the in-game customer service for further assistance or make a post regarding this in #996546243859853424 in accordance with the aforementioned forum channel guidelines.

In order to give away a Bugatti vehicle skin, the following requirements must be met:

▫️ Be friends for more than 72 hours.
▫️ Synergy must be above 50.
▫️ Their in-game level should be above 10.

[junior birch]

Could you please elaborate?

[boreal shuttle]

I bought wrenches from the midasbuy website about 4 times, and the account did not receive any wrenches, so I thought the problem was from the site, so I bought from a special store for wrenches, and the problem was not solved. I pay the money and no wrenches arrive

[junior birch]

Please contact the Midasbuy's customer service through the e-mail [e-mail]. Also, please be informed that the only authorized ways to make purchases (such as UC) are through in-game and through https://www.pubgmobile.com/pay.

Otherwise, you may contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further instructions on how to contact the customer service. We are unfortunately unable to assist you with payment issues through this platform.

[night cloak]

I did all of what you said, none of them worked, this problem started to occur after the update, there is a technical error in the game, can't you send it to the game maker? general problem fix the problem.

[plush dawn]

I did not link this phone number, and now I can’t log into my account, what should I do?

[junior birch]

You may make a post regarding this in #996546243859853424 in accordance with the aforementioned forum channel guidelines.

[junior birch]

Please contact the in-game customer service for further assistance. If a response is not expected then please wait patiently as the customer service receives an enormous amount of requests every day.

If you do not have access to your PUBG MOBILE account or any of the linked login methods, it is highly unlikely that you will be able to recover your account. If this is the case then unfortunately, you may try to contact the customer service again or create a new account to continue playing the game.

Otherwise, please record your issue throughout the conversation with AI and select the available options accordingly to connect with a customer service representative (an agent). Please be kindly informed that we cannot help you with account-related issues through this platform.

[dreamy void]

Hello, I bought 25 uc and he took the money from me 3 times, I took a screenshot from my card, can you check it from dm

[junior birch]

Could you please share a screenshot of the issue you are facing?

[tardy venture]

Will there be a new lobby theme for this new 5th anniversary?

[flat hemlock]

Oh it happens rarely happened to me too u need the subscription ready to show proof of ur account if u didnt get anything

[void moat]

My pubg mobile is not getting started since I have updated to version 2.5 . I have tried using various vpn of various countries but still it is not getting started it is stuck on the login page only . It is showing network issues even after having a strong internet connection. Please help! @static sleet

[cyan citrus]

What is your country and the device you are using, @void moat? Please keep in mind that VPN usage is not recommended as it can put your account at risk of getting suspended.

[fiery bronze]

I have hd resource download not non hd but lobby and character face and outfit not clear please fix this bug

[cyan citrus]

Please try to download all the resources under Recommended Resource Pack and High-Quality Imaged and Audio. Restart your game and check again, @fiery bronze.

[tulip copper]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tulip copper. Remember to read through #faq before asking questions in the support channels.

[tulip copper]

Is there a solution to change the email in the game PUBG?

[zenith cape]

hello, a year or two years ago my account was stolen, what should I do about it???

my brother and some friends can prove it was my account

This screenshot was taken 2 years ago

id the same

[cyan citrus]

You can change a linked e-mail after you fulfill these requirements:

[storm flume]

Please contact the customer service for further assistance, @zenith cape. Refer to subpoint 5.4 in #faq for further information.

Please do not use languages other than English, @uneven plaza. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[fiery bronze]

@cyan citrus sir

No thk sir

[night cloak]

Question and problem. How do you get your graphics to stay how you put them after tis update? Ive tried red downloading the game and everything. And nothing works. Im stuck on HD graphics and they wont go back no matter what ive tried. I have it on balanced and no shadows cause it helps my eyes, and now its jus killing them and making my game too laggy.. Ideas? @cyan citrus

[cyan citrus]

Please share a screenshot of your current download progress for the resources under High-Quality Imaged & Audio.

[fiery bronze]

@cyan citrus bhai jaan

[void moat]

I am from India @cyan citrus

[cyan citrus]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India, @void moat.

[cyan citrus]

Please try to repair the game one time through the login menu using the Routine Repair option.

[fiery bronze]

@cyan citrus ok bhai jaan

@cyan citrus no sir not thk

@cyan citrus bug issue sir

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @fiery bronze. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[vernal condor]

Could I have help please?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vernal condor. Remember to read through #faq before asking questions in the support channels.

[vernal condor]

How do I recover a deleted account? Update deleted my account or login information, it's saying it no longer exists

[cyan citrus]

Did you delete your account, @vernal condor?

[vernal condor]

No

[cyan citrus]

Why did you say that it is deleted then, @vernal condor?

[vernal condor]

I just got back from vacation, logged in and it sent me to a new character screen

My old account is gone for some reason and it's trying to make me make a new account

[cyan citrus]

This means that either you are using a different login method/social media account or the linked login method/social media account was removed from your PUBG MOBILE account, @vernal condor. You may contact the in-game customer service for further assistance with this.

[vernal condor]

Nah I'm good. No point, someone keeps timing me out on the server trolling me. My account vanishes seems as if this is targeted. Every time I've joined the server there has been nothing but toxicity. I'm just done with this game.

[cyan citrus]

You do not need to worry about that, @vernal condor. Your timeout was removed already. Regarding your issue, you will need to contact the in-game customer service for further assistance.

[lament grotto]

In World of Wonder rooms it always display like that , any solution?

[night cloak]

Hello i have question
Dose PUBG mobile have mouse and keyboard support on ipad because pubg new stat has support for that

[cyan citrus]

No, PUBG MOBILE does not support that, @night cloak.

[night cloak]

Do they working on that

Or there is no information about that

[sacred beacon]

Nice bug

[sacred beacon]

Im flying

[night cloak]

.

@cyan citrus

Can anyone answer me pls
There is any chance about mouse and keyboard support on os ipad on the future
Because it was until ios15.6

[cyan citrus]

It is not supported or allowed at the moment and there is no information whether it will be supported in the future, @night cloak. Please play the game normally using the normal touch functionality.

[cyan citrus]

Can you share a video recording?

[lament grotto]

@cyan citrus do you have any solution regarding this?

[sacred beacon]

I dont have nitro

Wait

Loading

[cyan citrus]

What is the size of the video?

[sacred beacon]

2min

[cyan citrus]

Can you try to leave and enter the training grounds, @sacred beacon? It looks like you are stuck there because of different vehicles collided at the same place.

[cyan citrus]

Can you share a video recording of the issue?

[rough root]

What I will write here pubg Id? It's not working

[rough root]

This is my glo id

51897898457

Isn't work

[cyan citrus]

Read this, @rough root.

[rough root]

I don't understand

[cyan citrus]

What you don't understand, @rough root?

[rough root]

12 digit numberic value

It's pubg id right?

@cyan citrus

[cyan citrus]

No. It can be any 12 digit random number of your choice.

[rough root]

And how I claim reward haha

[ebon pine]

😂😂

[obsidian arrow]

Help me

[ebon pine]

Crash problem

[daring zenith]

My account is hacked

[obsidian arrow]

My account is hacked

[daring zenith]

They changed their password

[worthy sinew]

Report online PUBG MOBILE cheating content through https://bit.ly/3soBavK using the appropriate social media option. Refrain from posting any media/info that is advertising such content.

[magic ore]

Кто может помочь?

Всё, что я делал, это играл через vpn, так как привязка к Facebook, а у нас тут без впн в Facebook не зайти

[ebon pine]

64 bit version lagging 32 bit okay any suggestion ?

[worthy sinew]

Account related issues cannot be addressed through the community, @obsidian arrow , @daring zenith and @magic ore . Continue with the customer service in-game for support regarding your concern.

[magic ore]

Ок

[night cloak]

Hello anyone uses iPhone 8 plus here?

Anyone having the problem like your phone is lagging and having a lot of frame drops in the new update 2.5?

[unreal haven]

@cyan citrus
I have a problem with my account, my ping is bad only in classic mode in solo or duo mode, but in squad mode, the ping is very good. I want to know the cause of the problem and help
my id 51420489047

[worthy sinew]

This is community support for the mobile platfom only, @night cloak . For further assistance with GameLoop, visit their website or Discord server.

[night cloak]

oh i am sorry i wasnt know . thanks

[worthy sinew]

No problem.

[night cloak]

where is gameloop discord ?

[worthy sinew]

Scroll to the bottom of GameLoop website and click on the Discord logo
https://www.gameloop.com/

[night cloak]

thanks !

[worthy sinew]

You are welcome.

[lofty socket]

Hey anyone here can help?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lofty socket. Remember to read through #faq before asking questions in the support channels.

[lofty socket]

I have an IPad pro running 90fps but since the update I have a very bad lag the game keeps chopping I uninstalled reinstall and even did repairs still same thing

[rough root]

How to report with name can I have tutorial? I am newbie

[storm flume]

Please contact the customer service for further assistance, @rough root. Refer to subpoint 5.4 in #faq for further information.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @lofty socket. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[rough root]

@jagged lava how to register name in random digit number

[green agate]

Random digit number?

[rough root]

Yes

[unreal haven]

Hey anyone here can help?

[green agate]

With?

[rough root]

How to put name in my digit number like this

[night cloak]

this ig

[unreal haven]

I have a problem with my account, my ping is bad only in classic mode in solo or duo mode, but in squad mode, the ping is very good. I want to know the cause of the problem and help
my id 51420489047

[green agate]

I would need a screenshot.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @unreal haven. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[rough root]

Like this

Mz*GamingYT

[green agate]

That seems to only be for specific individuals.

Try using an ID instead.

[rough root]

Vip?

[green agate]

For a more specific answer, top reporters are given this option.

[rough root]

ok

[rough root]

How to become top reporter

[green agate]

Top reporters are individuals who are among the top in most accurate and successful reports.

[rough root]

How to do it correctly

Confused

[green agate]

The reported content must be legitimate.

[rough root]

Example youtube channel Id?

[unreal haven]

can any one help me

[rough root]

what should be defined in the description @green agate

[green agate]

What exactly are you referring to?

[green agate]

Please refer to the previous Dyno message sent to you.

[unreal haven]

@green agate his message didn't help

[rough root]

Here

[green agate]

We are not able to directly help with ping issues, this is why we put them through the system.

[rough root]

I just give video link?

[green agate]

Basically anything to ease along your case.

Video links are allowed, yes.

[unreal haven]

@green agate this ping issues only in my account

[rough root]

And hacking guys pubg username?

[green agate]

No, the form is for online content.

Not in-game.

[rough root]

Ohh. Just hacking youtube video right?

[lament grotto]

any solution about this?this is World of Wonder rooms

i tried in different modes and same situation

[green agate]

That would have to go to #996546243859853424 since that program is new currently.

[green agate]

Yes, or any other social media.

[rough root]

Ok thank you for help

[night cloak]

can you change my username to bro.

[green agate]

Please use #discord next time.

[night cloak]

sorry. missed the channel, mb.

[lament grotto]

do I need to post a video about that or just a screenshot?

[green agate]

We only take video recordings.

▫️ Numeric User Identification
▫️ Server
▫️ Device
▫️ Network
▫️ Country
▫️ Video Recording of the issue

[lament grotto]

o ok

thanks

[edgy hornet]

i need help in game

[green agate]

??

[edgy hornet]

i did accidently spend my uc in new nusa boss event

i press for upgrade my build 1 level but i press accidently 5 level and my uc spend for nusa coin

[green agate]

This would probably need a video recording as evidence but even then the chances are unlikely.

However, we don't handle such cases here.

[edgy hornet]

moderator can't check my spending history?

[green agate]

We are only volunteers

[edgy hornet]

i buyed accidently 1800 nusa coin for 180 uc

[green agate]

Henceforth, payment issues go to the in-game customer service center.

[edgy hornet]

i dont get good help in game support

its auto messages only in game support

[night cloak]

And they won’t refund 180uc, trust me. I cannot recommend spending ur time trying to get those back.

[green agate]

Did you go through all of the prompts?

[edgy hornet]

yes

[green agate]

And did you wait for a reply?

[edgy hornet]

after 4 5 messaged its closing auto

[green agate]

They only send a representative after you correctly give information through the prompts.

[ebon nymph]

Hey, It is possible to recover a guest account?

If yes then can someone help me out

I need to recover my guest account which I created in 2019

Which is season 7 at that time

[edgy hornet]

cloudy can help me?

im playing 90 fps in emulator but before 2.5 update i get stable 80-90 around BUT // After 2.5 İ Have 90 Fps İn Options But İm getting in game max 65-70 and my pc is good how i can solve this

[woeful forge]

Map issue only me .

[barren furnace]

I couldn't open the WOW discord link in game cuz my device doesn't support Google play so can i get the link please?

[sweet onyx]

I keep getting this ? Never used cheats or anything, is it a glitch ?

@green agate

[thorn marsh]

Does Red magic 7 support 90 fps?

I want to buy red magic

@green agate

[sweet onyx]

@celest shadow @green agate

[fiery bronze]

Please sir fix this problem

[cinder jewel]

Hello,
I have a problem after installing update 2.5. my device is very hot. There was no problem with the 2.4 update. And the battery life is running out fast. my device is ipad pro 11' 2021

[keen leaf]

anyone help me please

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sweet onyx.

Please refer to the private message from @polar marsh for further information, @keen leaf.

[cyan citrus]

How much internal storage you have left in the device?

[fallow anchor]

Try giving ur iPad a hard reset

[cyan citrus]

We unfortunately do not have a list of all the devices that support 90 FPS. However, 90 FPS support was added for ZTE nubia Red Magic 7S Pro as mentioned in the patch notes.

Other than that, devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics. If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[heavy vortex]

game keeps auto downloading everytime even though i have auto download off and I'm unable to play the game at all cuz i have limited data🌚

holp

been happening since this update

[cyan citrus]

Does it also happen when you are on Cellular network, @heavy vortex?

[heavy vortex]

Haven't been able to play in 4 days because I'm afraid the game might rip me off of my data

[heavy vortex]

yes cuz i only have cellular data

[cyan citrus]

Did you uncheck this option, @heavy vortex?

[heavy vortex]

that's the first thing i did after updating

both uncheck

yet I've been losing data everyday in 100s of mb

[cyan citrus]

All right, @heavy vortex. Please try to perform a routine repair of the game from login menu and try to enable and disable this option again. If that does not help, you may submit a report of this through #996546243859853424 in compliance with the channel's guidelines.

[heavy vortex]

repaired yesterday.nothing fixed

this happened just now

i opened 5th anniversary event shop. all the items were already downloaded yet the 'resource corrupted' pop up appeared and i lost data

[frozen yacht]

Hello, I have a problem logging in to my account, I cannot connect to Google services

[cyan citrus]

If you're using the beta version of GameLoop, please switch to the other stable version. For further assistance with GameLoop, please visit their website or Discord server.

https://www.gameloop.com/.

[cyan citrus]

Got it! You can submit a report of this through #996546243859853424 then.

[heavy vortex]

#pubg-mobile message

also check this

after i installed from website. i was alerted by phone

[cyan citrus]

Did you download the game from PUBG MOBILE website, @heavy vortex?

[cyan citrus]

Please share a screenshot of the issue you are facing.

[heavy vortex]

yus

the 1.4gb apk

[cyan citrus]

Please use the report option located at the bottom-left or on the game mode selection menu to report issues in World of Wonder.

[cyan citrus]

You can also submit a report of this through #996546243859853424.

[heavy vortex]

found another guy with same problem

[fallow anchor]

Have u tried downloading from play store instead?

[heavy vortex]

should i add in his thread?

i dont like play store. its annoying@fallow anchor

[coarse imp]

I'm unable to login to my Pubg account from Facebook

[cyan citrus]

Feel free to create a post and add all the users affected by that issue in the same post. More player details would be very helpful.

[heavy vortex]

won't be able to provide video. not that willing to lose data

[cyan citrus]

What is the issue you are facing when trying to enter your account?

[coarse imp]

Account login issue

[heavy vortex]

also its happening with the smaller apk too not just the larger one

[cyan citrus]

A video recording is always required. Otherwise, you should contact the in-game customer service for further assistance.

[heavy vortex]

k illgive up and play alone untill it gets fixed which means never

bui

[cyan citrus]

What do you mean by losing data?

[fallow anchor]

Wont’t it lead to the same app?

[heavy vortex]

sacrifice data just for a video

[coarse imp]

Heyy

Will anyone talk to me please?

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @coarse imp. Remember to read through #faq before asking questions in the support channels.

[heavy vortex]

already downloaded from website. why would i delete and reinstall

[cyan citrus]

You do not need to provide any personal information. Just a video recording of when you encounter this issue.

[heavy vortex]

by data i mean internet

i dont want to purposely lose my limited cellular data

[cyan citrus]

Oh, then we unfortunately will not be able to proceed with your report, @heavy vortex. You may instead contact the in-game customer service for further assistance.

[coarse imp]

@cyan citrus

Heyy

[cyan citrus]

Hello, @coarse imp! How may we help you?

[heavy vortex]

a ghost can do better than in game customer service

as i said I'll give up. thanks

[coarse imp]

Look at the screenshot I'm unable to login my pubg account

[coarse imp]

This error is showing up again n again

[cyan citrus]

Please install the Facebook application from your Play/App store, log into the account in the Facebook application first and then try to log into PUBG MOBILE again.

[coarse imp]

I already did this

I've been trying this from 2 days

[cyan citrus]

Can you log in normally in your Facebook application, @coarse imp?

[coarse imp]

Yes

My Facebook I'd is logged in my mobile

[cyan citrus]

Can you try to reinstall the Facebook application, @coarse imp?

[coarse imp]

I said i did this already

[cyan citrus]

What is the device you are using, @coarse imp?

[coarse imp]

Realme c3

I even tried it in my brother's device

But still the same problem

This error

[fallow anchor]

Did you give access for Facebook to access the pubg app?

[coarse imp]

How to do that?

[cyan citrus]

Got it! Try to uninstall the Facebook application and log into the game normally without the Facebook application.

[coarse imp]

Yes

[coarse imp]

Ok

[coarse imp]

I uninstalled Facebook and tried to login from pubg normally but still same problem

[cyan citrus]

Can you check if you have developer options enabled for your device, @coarse imp? If developer options are enabled, try to disable the developer options and restart your device.

[coarse imp]

My developer option is disabled

[cyan citrus]

Did you reinstall the Facebook application, @coarse imp?

[coarse imp]

No

Can you tell me how to talk to officials?

Even you don't know the exact solutions

You're just telling me random things which i already did

[cyan citrus]

Please try to clear game data one time (**this will delete all your game data including map files and all resources **). After that, restart your device and try to log into the game again without the Facebook application. If that does not help, try to install the Facebook application again, @coarse imp.

[cyan citrus]

This is only a community support channel.

[coarse imp]

I ALREADY DID THISSSSSSS

Even reinstalled pubg

Restarted my device

Tried to login in a different device

But no use

[cyan citrus]

From where did you download the game, @coarse imp?

[coarse imp]

Play store

[cursive latch]

guys i need help, my accont take a pan what i will do now

[cyan citrus]

Try to change your DNS settings. Refer to #faq sub point 4.3 for further instructions in this regard.

[cyan citrus]

Please share a screenshot of the issue you are facing.

[storm flume]

Please do not use languages other than English, @waxen coral. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

Hello ! I know one guy using fake UC and fake Bugatti cards for make views on Tiktok. He have more than 500,000 UC and more than 200 Bugatti cards ! Why Pubg let these people?

[thorny widget]

I want the code

[lunar garnet]

The PUBG game has helped to reveal hackers and hackers, and I want a reward like the title of a partner in PUBG. I know it is difficult, but I want any reward. Thank you

👍

[sick shale]

You can use the Report button from their profile.

[sick shale]

You can't get the PUBG MOBILE Partner title.

[sick shale]

Code for what?

[lunar garnet]

@sick shale How do I get it

You reported cheaters and hackers and anything that harms the game, and in the end you say you can't take the title and I said any reward for the effort you made

[storm flume]

Please refer to subpoint(s) 3.27 in #faq for further information, @lunar garnet.

[lunar garnet]

🤏

[frosty current]

I found a hack broadcast on a social platform, TikTik, and playing PUBG, and the hack is activated. What should I do?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @frosty current.

[gray sand]

@celest shadow heyy , am trying to login through my emails but the codes are not coming in

[velvet yoke]

Good evening everyone, may you please help me. I lost my account, where should I write to get some help?

[night cloak]

My issue still has not been fixed.

[storm flume]

Please contact the customer service for further assistance, @velvet yoke @gray sand. Refer to subpoint 5.4 in #faq for further information.

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[cerulean cedar]

my account was stolen what should I do?

[native panther]

Please contact the customer service for further assistance, @cerulean cedar Refer to subpoint 5.4 in #faq for further information.

[night cloak]

i cant open the game without vpn

i cant download the files

i dont know why

[frosty current]

I didn't understand what they wanted

[fallow anchor]

Any 12 numbers of your choice

[native anvil]

Please share a video recording of the issue you are facing, @rough heath. VPN usage is not recommended as it can put your account at risk of getting suspended.

[frosty marlin]

Hello. please help me get my account back, it was once tied (two or four years ago) to [e-mail]. nickname was Tkech. there were two friends in friends, I can find out their nicknames.

[storm flume]

Please contact the customer service for further assistance, @frosty marlin and @silk nacelle. Refer to subpoint 5.4 in #faq for further information.

[vocal spade]

Hi actually there is a guy how is doing carding on YouTube and I have the proof for it

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @vocal spade.

[silver dirge]

My account has been stolen and linked to an internal link and Gmail. Currently, I can only access Twitter. Can you help me to recover my account

[native anvil]

Please reach out to the customer service in-game for further assistance with compromised accounts. Refer to subpoint 5.4 in #faq for further information.

[deep flicker]

So, I bought a rename card yesterday and i used the 30uc off that i got from the exclusive rewards thing. And i was going to change my name today and i see that the rename card has disappeared. But i still have the 30uc discount, although i used it. I'll prob just buy the rename card again. But I'm just curious as to why the rename card disappeared, i didn't use it yet.

[night cloak]

Hello, dear admin
Sorry, the new season of PUBG
It appears

[native anvil]

In the Shop > Treasures section, a permanent Rename Card is available for purchase at a cost of 180 UC.

[native anvil]

Could you please elaborate more?

[deep flicker]

Yes! I know, i purchased it yesterday and its gone. I didnt use it. But thanks for the reply. I will buy again.

[reef trail]

hello, i tried adding my phone number to my account and I got an error “this account îs incorect”

[native anvil]

If the Rename Card has disappeared from your inventory without being used, please do not hesitate to contact the in-game customer service for further assistance.

[native anvil]

Please share a screenshot or video recording of the issue you are facing.

[night cloak]

What time in European time can we rank up?

[native anvil]

The new season, Cycle 4 Season 11, is scheduled to be released on March 21, 2023, at 2:00 (UTC+0) <t:1679364000:R> .

[night cloak]

Thank you for your kindness

[cinder jewel]

did not help

[hallow niche]

Why hasn't this request been accepted yet, even though there are many people whose request was approved as soon as possible?
my id: 571478651

[junior birch]

If you have successfully filled out the creator application then please wait patiently for the results.

The result will be sent in your in-game mail within 7 working days.

[hallow niche]

@junior birch Is this thing only for youtubers and tiktokers?

[junior birch]

The World of Wonder mode is available to all kind of players.

[hallow niche]

احسك عربي؟

[storm flume]

Please do not use languages other than English, @hallow niche. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hallow niche]

Can I apply again?

I forgot to put some requirements

The last two options I forgot to write

I want to talk to you Arabic

I can't write well

[native anvil]

Please seek assistance with this matter through the World of Wonder server, @hallow niche.

You have already joined the PUBG MOBILE World of Wonder server, @hallow niche.

[hallow niche]

ok

el session today

season

??

[native anvil]

Please refer to this response, @hallow niche.

[hallow niche]

ok

thanks

[native anvil]

You're welcome, @hallow niche!

[storm flume]

Please do not use languages other than English, @river light. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[tiny blaze]

hi

I have problem on pubg

[tiny blaze]

it stop on this screen

Never mind

[humble eagle]

Where is the update sir ?

[tiny blaze]

what

[native anvil]

What is the device you are using, and where did you download the game from? Additionally, how long have you been facing this issue?

[native anvil]

Could you clarify if you're referring to the new season?

[humble eagle]

Yes sir, when will the new season reset exactly ?

[native anvil]

Please refer to this response, @humble eagle.

[winged dune]

Hi good afternoon/ night

My account got hacked can get some help to retrieve it?

[native anvil]

Please contact the customer service of your social media accounts and the in-game customer service for further assistance. If you have a phone number linked to the account, we recommend enabling secondary verification.

You can find instructions on how to contact customer service in #faq sub point 2.8 and 5.4.

[winged dune]

Okay thanks

[native anvil]

You're welcome, @winged dune!

[young forge]

Hi!
Why we are getting 0 points after match? It's intenational in last 2 hours of season?

[native anvil]

The ranking system stops two hours before the start of the new season, during which time no points are counted, and the number of matches played and the K/D ratio are not affected.

[young forge]

Thank you.

[native anvil]

You're welcome!

[vagrant lagoon]

Is it only supposed to give one item or all 3?

[native anvil]

You will receive only one item at random, as indicated by the label "Random" above the items. If all items are marked "100%," this indicates that you will receive all of them.

[turbid stratus]

anniversary achievement is not working

[turbid stratus]

Reply pls

[cyan citrus]

Please share a screenshot of the achievement mission you are referring, @turbid stratus.

[fiery bronze]

@cyan citrus sir please fix my problem

I have hd resource download not non hd but my game and lobby and character face and outfit not clear
Id 5717576530

[turbid stratus]

Sir pls explain

[night cloak]

Can someone explain this?

[empty oracle]

Why am I match against bots?

I’m not in quarantine

My rank is Platium 1

[tiny vapor]

This isn’t a support thing it’s a question, im gold I rn, how long would it take to get ace dominator with top 10 about 5 times a day

[meager wren]

hello, while I am going to login to my account with a verification code, 'you send it too often, please try again later.' error appeared on the screen and I waited 7 hours and tried again, but the result did not change. please help me

[young elbow]

Yes this would be lag.

[young elbow]

This depends on your win to loss ratio, you may chat with users in #pubg-mobile for further information from experienced players but a lot comes into factor.

[young elbow]

What login method are you currently trying to use?

[young elbow]

I believe you’re unable to do this achievement now as you weren’t logging in since 2020.

[glass temple]

Hello,

after the last update I got an issue with my audios,

which make my headphones get only the left voice, with no voice from the right side from my headphones,

and this issue only with pubg, and when I open my microphone,

I thougt the issue from my headphones, put it wasn't,
and it's not from my ipad either,

the issue came frome yesterday update, can anyone help with me please.

[young elbow]

We’re now in 2023.

[young elbow]

Have you tried any of the following:
Repairing your game.
Reinstalling PUBG mobile.
Trying a different internet connect?
Or a different headset/earphones.

[glass temple]

I tried everything

The issue only came when I open my microphone

[meager wren]

email

@young elbow

[meager wren]

@celest shadow

[cinder cloud]

I'm stuck on play 5 and i got in matches with pros

[round aurora]

hi i have an problem with pubg mobile sound, other player gun sound is good but my own guns sound is too much high please tell me how can i fix this

[night cloak]

Buddy don’t try to be a smart guy, as you can clearly see I am picking up attachments why not the weapon

[cunning dawn]

the Outfit " EXTREME PUNK SET " THe Emote in Lobby he sit DOwn and stand up and start to clean his clothes. but in cheer park or in Match he only clean his clothes . is that normal or that bug ??? cuz im kinda pissed off about it?

[storm flume]

Please contact the customer service for further assistance, @night cloak @meager wren. Refer to subpoint 5.4 in #faq for further information.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @cunning dawn @round aurora. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[brittle sinew]

Hi i need some help please it’s about my account

[green agate]

Account issues go to the in-game customer service center.

[brittle sinew]

Yes i already do it but i can’t talk to them more it said i send my report and this was successfull but i have more questions to talk about

It said i have to wait 3 until 6 months

[green agate]

Unfortunately we can't help with any account issues as volunteers.

[brittle sinew]

@green agate Can u tell me where can i get support online to talk with please ?

[turbid stratus]

Why are we here just to suffer 😭

[chilly spade]

You may refer to #faq subpoint 5.4 for info on how to contsct support.

[chilly spade]

Please state your query.

[supple dawn]

Supply converter not working properly in kr version no grappling hook and other items

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @supple dawn.

[tranquil swallow]

I want to play payload only.Pubgm is too big for me.I am so happy if pubg will launch payload app for only mode users.

[cyan citrus]

You may provide your feedback about the game through #996458713126797405 in compliance with the channel's guidelines, @tranquil swallow.

[dry pawn]

Why 21 march login is not counting? Is it will be solve today

[sweet merlin]

(the first on the list) and first day hkers always congueror .. so hard it is to block backdoor for hkers? @lime juniper stop scam box crates and start b4n the noobs ..fix fkng game !!

[rapid dune]

Why my wins not match????

[dusk crest]

Hello, my account was stolen and my phone number and email were tied to it! Is it possible to untie them and return access to the account?
Of the data on the account, there are donation checks, the exact date of the account creation and everything else!

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @sweet merlin. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[cyan citrus]

Matches played at Diamond 5 or higher count towards the results.

[storm flume]

Please contact the customer service for further assistance, @dusk crest. Refer to subpoint 5.4 in #faq for further information.

[rapid dune]

Ok thanks

[cyan citrus]

You're welcome!

[cyan citrus]

Please provide the required details in #1087604637001056326 and wait patiently.

[night cloak]

Why me not get achievement 21 march for the anniversary

@cyan citrus

[cyan citrus]

This issue has been reported in #1087604637001056326, @night cloak. You may provide your player details in that post.

[night cloak]

Can you mention me I can't see room

@cyan citrus

[cyan citrus]

Done, @night cloak.

[round matrix]

Hallo i want to play solo tpp and no joining and i waited 7m

[night cloak]

Thanks

[cyan citrus]

You're welcome, @night cloak!

[night cloak]

I'm send account two id ok I have 2 account
Both have the same problem following the annual mission
@cyan citrus

[oblique pulsar]

Are there contests here?

[raven oriole]

Is there going to be an update regarding the lag in new mode?

[night cloak]

Thanks and can you go room now?

Does anybody know why this achievement has not unlocked for me yet? This is my 3rd time logging on the specified date

[night cloak]

+1

[delicate raven]

my submission is still not there in selected entries in PDP Contest even after 4 days.
How would I know my submission was correct.
Kindly reply

@cyan citrus ?

[grand spoke]

Someone other than me is entering my account and has linked his e-mail. What should I do to change the e-mail?

[night cloak]

@cyan citrus hi

i need talk with you i have problem

@static sleet

@green agate

[grand spoke]

Hey, i need a help please

[night cloak]

Hello there

So I saw a video about gfx tool to make phone do better performance
Does it have ban ?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @night cloak.