questions

[kindred pollen]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @kindred pollen. Remember to read through #faq before asking questions in the support channels.

[alpine flower]

Mention your problem

[ocean orbit]

I need help. I can’t go in my account MrＧＵＣＣＩ

[alpine flower]

contact in game support
Only they can help you

[ocean orbit]

They can’t. Bot not working right

[kindred pollen]

My pubg id got hacked but i can login and he add secondary verification number please help me

[alpine flower]

contact in game support
Only they can help you

[alpine flower]

Only they can help you

[kindred pollen]

But how I don’t know how to do that

[alpine flower]

Contact them from login screen

[ocean orbit]

Where I can find another support

[alpine flower]

And ask them to unlink the number

[alpine flower]

Only in-game support is true support
All others are fake or scam

[ocean orbit]

😖

Thank you

[rotund terrace]

Good Day, I can't see to get my verification code emailed to me, I typed it in correctly and it still does not show up in my inbox, can anyone tell me the reason for that?

I tried checking spam and other inboxes but nothing shows up

[hot ridge]

Hey dear pubg

I want to contact you but i can't found any way

My account was hacked

Please help me 😭

[storm flume]

Please contact the customer service for further assistance, @rotund terrace @hot ridge. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

@tacit salmon send it here

[dark talon]

مرحبا

[storm flume]

Please do not use languages other than English, @dark talon. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[dark talon]

Hello

Any body here

[sweet rampart]

Having issue logging in within the game using Twitter for iPhone

I clicked on changing the email ingame and i pressed on log out and log in again

Then faced this issue

[dark talon]

Hi

[cyan citrus]

Hello! How may we help you, @dark talon?

[cyan citrus]

Please add more details about the issue you are facing.

[dark talon]

My account has been hacked

[cyan citrus]

Refer to this response, @dark talon.

[hallow spear]

Hello I was wondering what happened to Metro Royal

Is it gone forever or are they fixing some stuff and bringing it back?

[dawn crypt]

New update release date?

[cyan citrus]

Pleas keep an eye on #news for more information.

[cyan citrus]

The PUBG MOBILE fifth anniversary update will be released on March 16!

[dawn crypt]

Okay dear

[vernal agate]

Hy

[regal moat]

#questions

[vernal agate]

Hy

#questions

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vernal agate @regal moat. Remember to read through #faq before asking questions in the support channels.

[lime juniper]

2.5.0 Update Schedule

Patch notes will be published soon.

Google Play

Vietnam

▫️ 30%: <t:1678777200> (<t:1678777200:R>)
▫️ 70%: <t:1678784400> (<t:1678784400:R>)
▫️ 100%: <t:1678791600> (<t:1678791600:R>)

Korea, Japan

▫️ 100%: <t:1678845600> (<t:1678845600:R>)

Taiwan

▫️ 100%: <t:1678870800> (<t:1678870800:R>)

Globally

▫️ 30%: <t:1678860000> (<t:1678860000:R>)
▫️ 50%: <t:1678874400> (<t:1678874400:R>)
▫️ 70%: <t:1678932000> (<t:1678932000:R>)
▫️ 100%: <t:1678939200> (<t:1678939200:R>)

App Store

Vietnam

▫️ 100%: <t:1678791600> (<t:1678791600:R>)

Korea, Japan

▫️ 100%: <t:1678845600> (<t:1678845600:R>)

Taiwan

▫️ 100%: <t:1678849200> (<t:1678849200:R>)

Globally

▫️ 100%: <t:1678930200> (<t:1678930200:R>)

Samsung Galaxy Store

Korea, Japan

▫️ 100%: <t:1678847400> (<t:1678847400:R>)

Globally

▫️ 100%: <t:1678860000> (<t:1678860000:R>)

Amazon Appstore

▫️ 100%: <t:1678931100> (<t:1678931100:R>)

Huawei AppGallery

▫️ 100%: <t:1678931100> (<t:1678931100:R>)

Official Website & Third-Party Stores

▫️ 100%: <t:1678931100> (<t:1678931100:R>)

[modest fulcrum]

السلام عليكم

[storm flume]

Please do not use languages other than English, @modest fulcrum. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[modest fulcrum]

Hi

My account was hacked by phone number

[storm flume]

Please do not use languages other than English, @river forge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[river forge]

My account is linked to Google, [e-mail]. When I enter this Google email, there is nothing. Search and you will see it.

[storm flume]

Please contact the customer service for further assistance, @modest fulcrum. Refer to subpoint 5.4 in #faq for further information.

[young forge]

Hi! Is BRDM-2 only available on Erangel? Or in every map/everywhere you have flare gun?

[cyan citrus]

What do you mean that there is nothing? Please add more details about the issue you are facing.

[river forge]

listen to me Iam have account at pubg mobile when I enter from facebook I see my character no problem . when I enter from Google I don't see my character

I have all information for my account

my Google don't have date for pubg

[cyan citrus]

It is available in all maps the flare gun can be found.

[young forge]

Thank you!

[cyan citrus]

You're welcome!

[cyan citrus]

Then it means that the Google account should have been removed from your PUBG MOBILE account or you may be using a different Google account. For further assistance with this, you may contact the customer service through inside the game.

[river forge]

There is no response from them

[cyan citrus]

A delayed response from customer service can be expected as they receive an enormous number of requests every day, @river forge.

[river forge]

no no you not understand me
I spoke to support, and when I sent the photo the last shipment, I did not get a response from them

[cyan citrus]

As mentioned previously, there might be a delay before you receive a response, @river forge. The customer service receives an enormous number of requests every day. It takes time to review all of them.

[river forge]

Thank you for helping me

[frail lodge]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @frail lodge. Remember to read through #faq before asking questions in the support channels.

[cyan citrus]

You're welcome!

[radiant stag]

Hello

@radiant stag

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @radiant stag. Remember to read through #faq before asking questions in the support channels.

[radiant stag]

I don't have access to my facebook, I wanted to know if I can recover my game account?

@storm flume

[night cloak]

Hello
I am the owner of the account
ID/5385278217/
I purchased the account a year and a half ago
The person claimed a loss of internal linking
And you linked the account via
Gamil/[e-mail]
and the Facebook platform
Laith wanous
After a year and a half, the person entered the account and activated the Iraqi number on it
And I can't access my account

[tacit salmon]

I've been playing pubg for more than 5 years now and my account level is 87 and spent lots of money in that account
My account got hacked and the hacker managed to unlink all my social media and email and link his social media and number in that account even though i tried to log in the account which requires 7 days to unlink...i tried to recover my account from the app itself...i gave all the right informations but the email i gave to link my account with after all the investigation done is linked with a pubgm account(which isn't really link to an account cause it was the email the account was previously linked which the hacker doesn't have access anymore ) for that reason pubgm just sent me a mail telling me i should resubmit my claim and it hasn't even asked for other email address that i have so he can link it with that...
The issue is that I cannot resubmit because after a successful claim you can submit only after 3 to 6 months
But after 3 to 6 months the question that will be asked by pubg again will not have the same answers the answers will be changed cause the hacker now have access to the account...how can i resubmit the file claim without waiting for 3 months... i don't even know how to get my account back..i have payment proof and the device in which i played mostly..hopefully u can help me out with it ... sorry for my bad English

This is my Pubg id : 557531692
Its been more than 2 months now that my account got hacked i sent lots of mail to pubg but it didn't help me

You are my last hope to recover my pubgm account now☹️

[night cloak]

Hello
I am the owner of the account
ID/5385278217/
I purchased the account a year and a half ago
The person claimed a loss of internal linking
And you linked the account via
Gamil/[e-mail]
and the Facebook platform
Laith wanous
After a year and a half, the person entered the account and activated the Iraqi number on it
And I can't access my account

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[static sleet]

Be reminded that purchase of game accounts is against PUBG MOBILE's terms of service, @night cloak.

[night cloak]

Hello
I am the owner of the account
ID/5385278217/
I purchased the account a year and a half ago
The person claimed a loss of internal linking
And you linked the account via
Gamil/[e-mail]
and the Facebook platform
Laith wanous
After a year and a half, the person entered the account and activated the Iraqi number on it
And I can't access my account

I want help please

[inner valve]

How to report hacks on live streams?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @inner valve.

[inner valve]

I cannot view message history so I cannot see what you really typed

Can you please send me the link?

[native anvil]

@inner valve.

[native anvil]

Please contact the customer service of your social media account: https://www.facebook.com/help. We cannot help you with account related issues through the community.

[native anvil]

We regret to inform you that we cannot help you with compromised accounts through the community. Additionally, please keep in mind that your account security is your own responsibility. Please contact customer service within the game for further assistance.

You can find instructions on how to contact customer service in #faq sub point 2.8 and 5.4.

[inner valve]

Done reported ✅

[verbal pawn]

Hello dear pubg mobile my account got hack i have an account that i linked my number my gamail and my twitter in to but i lost my number and that i linked to the account but some random hacker got into my account through my number and i can go in to the account know i hope u guys could help me! Thanks

[west hemlock]

Hey

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @west hemlock. Remember to read through #faq before asking questions in the support channels.

[west hemlock]

Ok look

Dear [Customer Service Representative],
I am writing to express my concern regarding the personal information that I have recently provided to [e-mail]. I have shared my personal details and requirements in hopes of getting some support from the team, but I have not received any response from them.
As a customer, I trust that my personal information will be handled with care and kept confidential. However, the lack of response from PUBG MOBILE customer support has left me feeling uneasy about the safety and security of my information.
I kindly request that you investigate this matter and ensure that my personal information is handled properly. Moreover, I hope that PUBG MOBILE customer support will respond to my inquiries and address my requirements as soon as possible.
Thank you for your attention to this matter.
Sincerely,
[Mg.abdulahi]

Dear [Customer Service Representative],
I am writing to express my concern regarding the personal information that I have recently provided to [e-mail]. I have shared my personal details and requirements in hopes of getting some support from the team, but I have not received any response from them.
As a customer, I trust that my personal information will be handled with care and kept confidential. However, the lack of response from PUBG MOBILE customer support has left me feeling uneasy about the safety and security of my information.
I kindly request that you investigate this matter and ensure that my personal information is handled properly. Moreover, I hope that PUBG MOBILE customer support will respond to my inquiries and address my requirements as soon as possible.
Thank you for your attention to this matter.
Sincerely,
[Mg.abdulahi]

[native anvil]

Please be advised that only the in-game customer service can assist you with account related issues, we are unable to assist you in this regard here on Discord in any way.

Check out sub point 5.4 in #faq for instructions on how to reach customer service.

[native anvil]

Please reach out to the customer service in-game so they will be able to help you with this. Refer to subpoint 5.4 in #faq for further information.

[storm flume]

Please do not use languages other than English, @prime ether. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[neat cosmos]

Hello, I lost my login data for my account in the game, and I could not log in. Please help me access my account again. id 5411681772

[cyan citrus]

What is the login method you lost access to, @neat cosmos?

[peak kestrel]

help please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @peak kestrel. Remember to read through #faq before asking questions in the support channels.

[peak kestrel]

Please help me, I was stolen, and I have enough information to prove my account, but the only receipt that I did not get is due to the use and shipment of PUBG units from the markets through private hands in my account, but I have sufficient information in the account evidence of my own, and it was stolen by multiple souls. I contacted support from within The game, but to no avail, please help

[cyan citrus]

We cannot help you with compromised or stolen accounts through the community, @peak kestrel. You may try to contact the customer service again.

[fiery fog]

Um, Hi there..
I can't seem to find my discord login in pubg although I logged in with it before

[native anvil]

The Discord login method is only available when you download the game from the PUBG MOBILE website: https://www.pubgmobile.com/.

[fiery fog]

There is an Official web for pubg?
Well, Thanks for quick response
I apologise for any disturbance I caused

[native anvil]

This is the official website of PUBG MOBILE: https://www.pubgmobile.com/.

[fiery fog]

thanks for quick responses, much appreciated
And again, Sorry if I caused disturbance

[native anvil]

Happy to assist! Please don't hesitate to reach out if you have any other questions.

[warm panther]

on god here , who is here that knows anythign about pupg esport i need serious help here

[native anvil]

If you have any questions or concerns about PUBG MOBILE esports, seek assistance at https://discord.gg/esportspubgm.

[fiery fog]

Uh, About discord logging again, It is redirecting to discord but not opening the Authorize menu

[olive isle]

What is space gift ? @native anvil

[fiery fog]

Uh, About discord logging again, It is redirecting to discord but not opening the Authorize menu @native anvil

[native anvil]

To help us better understand the issue you are experiencing, could you please share a video recording of it? Please ensure that no personal information is displayed in the video.

[fiery fog]

I'll give it a shot

[fiery cedar]

Pubg Mobile New Update Release Date And Time

[wind mist]

The normal populatriy

[wind mist]

Ya this one I about to say

[west tendon]

where is joker set and m416?

[cyan citrus]

Here is the update schedule: #questions message.

[cyan citrus]

It should be available today according to this announcement: #news message.

[olive isle]

Thanks @wind mist

[wind mist]

Welcome

[wind mist]

Hello sir I have a question is the event will also come in livik map ?

[native anvil]

Yes, this is clearly shown in the latest video on the #news channel.

[wind mist]

Oo I mean the

The land

[wind mist]

.

[native anvil]

We currently do not have information about that. However, you can keep an eye on the #news channel or discover it yourself as the update will be available soon.

[wind mist]

Thanks you

[native anvil]

You are welcome!

[native anvil]

Metro Royale will be available from March 17th, 2023 at 02:00 (UTC+0) - May 15th, 2023 at 00:00 (UTC+0).

[fresh leaf]

Is there a reason PUBG would remove an achievement? I got a notification about it being removed and checked all my achievements. Could not find it anywhere so I googled what it was and it sounds like something I unlocked years ago.

[frank gate]

Hey PUBG support team,
It's been a year since MI 11T PRO launched and i did send a request for 90 fps many times and still no update about this 90fps in this smartphone. 😮‍💨

Please any update about that 🤧

[native anvil]

If you have already submitted the form, your only option is to wait patiently. This is unfortunately not something we can help you with.

[native anvil]

When an achievement is removed, it only affects the ability to complete it. However, players who have already completed the achievement will not lose the associated achievement points.

Feel free to use #996458713126797405 to share your feedback and suggestions regarding the game.

[fresh leaf]

Ah,ok I suppose that makes sense thank you.

[native anvil]

You're welcome!

[wind mist]

Where can I spend this points

[native anvil]

These points may be used in the "Lucky Draw." If you require any further support from MidasBuy, please do not hesitate to send an email to [e-mail].

[wind mist]

O thanks you I get 10 uc

[native anvil]

Better luck next time! You're welcome.

[frosty current]

Hello, I changed the server from the Middle East server to the Asian server by mistake. Please help me as soon as possible to return to the Middle East server.

[native anvil]

Unfortunately, your only option is to wait for the cool-down period to expire before you can change your server again. Regrettably, we are unable to assist you with this matter.

[frosty current]

But there are 7 days left until the end of the season, and there is little left to reach a superior rating

[frank gate]

😮‍💨 it's okay . Thanks for responding tho 🙂

[native anvil]

I regret to inform you that, as previously mentioned, you will need to wait for the cool-down period to expire before making any further changes. There are no other alternatives available at this time. Please exercise caution in the future to avoid similar issues. If you require further assistance, please contact the in-game customer service to inquire if they can offer any support in this matter.

[native anvil]

You're welcome!

[tulip forge]

Hello i have a problem with my account i cant buy UC

[cyan citrus]

Please add more details about the issue you are facing, @tulip forge.

[tulip forge]

This is the mail i get

I use midasbuy

@cyan citrus

[cyan citrus]

Purchases made through unauthorized sources will result in penalties, @tulip forge.

For more information regarding this, please refer to the following support article or reach out to the customer service in-game for further assistance.

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/340-penalties-about-purchase-through-unauthorized-services/.

[hollow heath]

When will the arrival uc date be after registration in Arab Talents?

[native anvil]

You may ask in PUBG MOBILE MENA server. Refer to subpoint 3.1 in #735483472432594994 for the regional communities.

[tulip forge]

@cyan citrus how could i know how many UC I need to remove the penalty?

[tacit salmon]

So it's that easy for someone to hack my account and unlink all my social and email before 7 days and link his social to play in it but its hard for me to get my account back even though i have lots of proof that i own that account even the devices in which i played soo much
Thanks for helping me for more than 2 months pubgm team and still haven't got my account back😇

[cyan citrus]

We cannot provide you with such information. Feel free to contact the in=game customer service should you require further assistance with this.

[tacit salmon]

All my money i spent went in drain

[native anvil]

Please be advised that you are solely responsible for the security of your account. If you require further assistance, please contact in-game customer service.

Further instructions on how to contact customer service can be found in sub point 5.4 of #faq.

Thank you for your understanding.

[native anvil]

For the update schedule, please refer to this message: #questions message.

You're welcome!

[celest shadow]

We are volunteers and therefore are unable assist players with account-related issues through the community as we are not affiliated with the customer service.

[night cloak]

Id: 1082360023520383016
timeout maybe?

stereotypical and kinda racist. Talking about mexicans, norwegians etc.

[plucky trellis]

what I should do?

@celest shadow

[celest shadow]

We permanently suspended them instead. Such people do not belong in this community.

In the future, feel free to use #discord to submit a report. Thank you.

[night cloak]

ur the best brudda

[plucky trellis]

@celest shadow what should I do ?

[celest shadow]

You may have an unstable Internet connection. It is recommended to play with a stable cellular data or Wi-Fi connection. We also suggest that you try the following solutions:

▫️ Change your cellular data or Wi-Fi connection.
▫️ Log out of the account, close the game, and clear some storage on your device before logging in again. Note that if you log out of a guest account, your game progress will reset.
▫️ Repair or reinstall the game.

If the issue persists, please contact the customer service for further assistance.

[soft ravine]

When will my iPhone 14 Pro Max 90 FPS get patched it lags

[indigo silo]

pubg, I have problem matchmaking take too long, my device bluestack, anyone can help me ?

[native anvil]

You can use the GameLoop emulator to play the game. It is the only recommended emulator. You can download it through their website: https://www.gameloop.com/.

[indigo silo]

I have question, Can i play with phones?Cuz my Friends playing phone

[plucky trellis]

I did any thing but still get the system error

[native anvil]

Hello, could you please provide more details? Are you asking about the update schedule?

[soft ravine]

My iPhone 14 pro max when I use 90 FPS and record it lags it seems like 50 fps

[native anvil]

Mobile players are unable to play with emulator players, unless they are matched in the same lobby. If an emulator player matches with a squad of mobile players, the entire squad will play on the emulator server.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @soft ravine. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[native anvil]

Is there enough storage space available on your phone?

[plucky trellis]

yes

[native anvil]

Please try to perform a routine repair of the game from login menu, restart your device, and let us know if that helps.

[plucky trellis]

nothing happened

[median iris]

Any one can me give pubg vn 2.5 link?

[native anvil]

You may try to change your DNS settings. Refer to #faq sub point 4.3 for further instructions in this regard.

If the issue still persists, please contact the in-game customer service for further assistance.

[indigo silo]

I heard, many people talking about game loop untrusted, that is truth ?

[native anvil]

Check out the link below for the update schedule: #questions message.

[native anvil]

Refer to subpoint 3.20 in #faq for further information.

[plucky trellis]

I still have problem which part of the contact in game should go

?

when new update comes
?

[native anvil]

You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[native anvil]

For the update schedule, please refer to this message: #questions message.

[shrewd turtle]

hello, please tell me I have a problem logging into my Pubg mobile account, my account is linked only to a new phone and login is done through a phone number, but I get the error "error when logging into the game, try again" I really hope that they will help me here

[plucky trellis]

contact give my email and close

dude I can play guest but u can log in to my account

[native anvil]

The control code can be shared in the same location. For example, the code for (1) Left: Movement, Right: Fire (fixed button) cannot be used in (3) Left: Movement (fixed button), Right: fire (fixed button).

Another example: The control code for (1) Left: Movement, Right: Fire (fixed button) can only be used in (1) Left: Movement, Right: Fire (fixed button).

Similarly, the control code for (3) Left: Movement (fixed button), Right: fire (fixed button) can only be used in (3) Left: Movement (fixed button), Right: fire (fixed button).

[native anvil]

Please make sure of the following:

▫️Make sure your network environment is in a stable stage.
▫️Try switching your network to (4G or Wi-Fi), and make sure you are in a stable signal area.
▫️Free up some storage on your device.
▫️Try to perform a routine repair of the game from login menu and restart your device.

[native anvil]

You may try using another login method, or reinstall the game.

[shrewd turtle]

I tried everything on the emulator and on the phone
the error is still the same I thought the wrong password changed it 3 times but still the same@native anvil

[native anvil]

Please try to change your DNS settings. Refer to #faq sub point 4.3 for further instructions in this regard. If the issue still persists, please contact the in-game customer service for further assistance.

[shrewd turtle]

and tell me where and at what time the internal support responds, I just already contacted it, it is written to wait for an answer, but where it will come is not clear

[native anvil]

The customer service receives an enormous number of requests every day, which takes time to review. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they process your request.

Also, if there is an update regarding your case, you will receive it in the same ticket you have opened with the customer service on the same device.

You're welcome!

[native panther]

When is 5th anniversary update going live?

[native anvil]

For the update schedule, please refer to this message: #questions message.

[open mulch]

you can optimize pubg at 30fps on samsung a20s

[hot ridge]

Hey dear

Anyone can helpe me please

My account got hacked yesterday

😞

[snow fox]

Hellooo

[covert mason]

what does this mean?

[snow fox]

@native anvil

When is pmco

[broken trail]

HELP!!!!

plz

[rain fiber]

Hello, Hello, i have problem about the all mic, I can't hear anyone on all chat while my friends can

It's been months

I got ban or it's just a glitch?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rain fiber.

[cyan citrus]

If the issue peresits after updating the game to version 2.5, you may submit a report of this through #996546243859853424 in compliance with the channel's guidelines or contact the in-game customer service for further assistance.

[river forge]

I have a problem, my account in the game is linked to Google and Facebook, every time I log in to Facebook, I get normal income, and there is no problem, and my account is on Facebook, and when I log in to Google, I can't find anything

[cyan citrus]

Do you mean that the game is redirecting you to create a new character and is not opening your previous linked PUBG MOBILE account, @river forge?

[cyan citrus]

Please use the PUBG MOBILE Esports Discord server for any questions or concerns regarding PUBG MOBILE Club Open: https://discord.gg/esportspubgm.

[river forge]

No response from support

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day. Please wait patiently in the meantime, @river forge.

[river forge]

@cyan citrus yes sir

[shrewd turtle]

please tell me by the Russian number it is no longer possible to log into the pubg account ?

[river forge]

There is no response to the photo, the receipt is not complete, what happened to me

@cyan citrus And there is no space to open a new chat with support

[cyan citrus]

Wait patiently for their response. There is no need to open multiple tickets for the same issue.

[storm flume]

Please do not use languages other than English, @slender hill. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[river forge]

@cyan citrus I wait 😭

[shrewd turtle]

@cyan citrusplease tell me by the Russian number it is no longer possible to log into the pubg account ?

[cyan citrus]

What is the issue you are facing, @shrewd turtle?

[shrewd turtle]

error when logging into the game try again I'm trying to log in only by the Russian number since there is no other binding

I would like to know if this could be due to the fact that this is a Russian phone number

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance compromised accounts. If you have a phone number linked to the account, please enable secondary verification through your Account settings of the game.

[cyan citrus]

Could you please share a screenshot of the issue you are facing? Make sure that your game language is in English when you take the screenshot.

[cyan citrus]

Could you please elaborate?

[cyan citrus]

Can you try to log in using a phone device, @shrewd turtle?

[open mulch]

The map does not load when landing, strong fps drawdowns, frequent lags, 30fps is not stable (maximum 20 approximately)

[shrewd turtle]

@cyan citrusalready tried to log in with ios the same thing

[meager pumice]

Why likes on end of game dosent count in popularity?@cyan citrus

[shrewd turtle]

@cyan citrusAlso, after one attempt to log in, waiting writes to me

[cyan citrus]

They do. One like you give to a teammates would increase their popularity by 30.

[proud carbon]

Hello team Support, i hope ur doing great

[cyan citrus]

Please try to change your password and try to log in again.

[meager pumice]

I was counting with them and without them and its not the same number

[cyan citrus]

It is most likely because of your device. To begin, please perform a routine repair of the game from login menu, clear game cache and make sure that you have enough internal storage left in the device. Also, make sure that your device is under optimal temperature while playing the game.

[meager pumice]

I need to have 300k more popularity that i have now

[cyan citrus]

Can you share a screenshot of your current popularity, @meager pumice?

[open mulch]

I do all this, but still the problem remains, before this was not. Many people say that now the game is poorly optimized

[storm flume]

Please do not use languages other than English, @open mulch. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[meager pumice]

I need to have about 3mil

If it counts after game likes

[cyan citrus]

I'm not sure what you are referring to, but I have just tested this and it is working normally for me, @meager pumice:

[cyan citrus]

Then it should be an issue with your device. It is recommended that you upgrade your device.

[meager pumice]

Did u ever count your popularity?

[cyan citrus]

Do you mean that you counted the popularity through the Gift Theme and it is not aligned with your total popularity, @meager pumice?

[meager pumice]

Yes thats what i want to say

[cyan citrus]

And how can you be sure that it's likes popularity that is causing this, @meager pumice?

[meager pumice]

Because i counted without that popularity and with it and its not same

U can try it now with your popularity

[cyan citrus]

Feel free to contact the in-game customer service for further assistance with this, @meager pumice. They should be able analyze the data and determine if this is an issue or not.

[meager pumice]

Ok

Thanks

[cyan citrus]

You're welcome!

[storm flume]

Please do not use languages other than English, @void aurora. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[lime juniper]

Starting today, players can purchase Star Fragments and Paint in the Treasures section of the store without purchase limits. These are key upgrade materials for X-Suits and upgradable weapons.

[hot ridge]

But i didn’t linked my email if I on secondary verification and hacker put his email so what should i will do

[open mulch]

not only I have this, but many on good devices, even on iPhones at 60fps have the same problems (the map does not load)

[frigid veldt]

Hi, my ISP has blocked some IP addresses globally which is showing "Code:restricted-area" . I had a word with the ISP and they are willing to whitelist the game server's IP addresses. Can someone help me with the IP addresses / protocols or whatever so that I can get those whitelisted with the ISP

I was playing fine till 12th March 2023 without any issues

[feral forge]

Where do you currently residing in, @frigid veldt?

[frigid veldt]

India

[storm flume]

Please refer to subpoint(s) 4.10 in #faq for further information, @frigid veldt.

[open mulch]

not only me, but everyone has such a problem, even on good devices, even on an iPhone at 60fps, this problem exists (the map does not load)

[frigid veldt]

Again, my question is with regards to the IP addresses that are there. I was able to play till 12th March 2023 and ISP is willing to do the needful.

Any inputs?

[versed egret]

How to install pubg mobile beta?

[harsh socket]

When pmco open?

[hollow heath]

Hello I still got no update from the Bruce lee giveaway where can I ask if the product is out for delivery

[winter flint]

My account is stolen

Can you help me PUBG

Please

I spent a lot of money on it

[storm flume]

Please contact the customer service for further assistance, @winter flint. Refer to subpoint 5.4 in #faq for further information.

You can participate in an ongoing beta version by navigating to Beta Test Invitation within the global version's recommended events, @versed egret. For more general information, please refer to https://bit.ly/3BT8RKg.

[green agate]

https://discord.gg/esportspubgm
It is better to ask such questions here.

[storm flume]

Please send your concern in #1055891271849353226 and wait patiently for a response, @hollow heath. We may otherwise have to mute you.

[heady stream]

Hello, my account was hacked, and the hacker linked the account with a mail and phone number, and activated two-factor authentication on my account, and now I can't access my account. I contacted support, and they replied with a different account name than my hacked account, and the chat was closed!

[storm flume]

Please do not use languages other than English, @valid path. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please contact the customer service for further assistance, @heady stream. Refer to subpoint 5.4 in #faq for further information.

[worn edge]

Hello , When New Update will Come ?

[junior birch]

#questions message

[valid path]

Hello, my account has been hacked. Linked number and mail and enabled two-factor authentication
I only have one google link left
[e-mail]
My game id is 5911240882
Please unlink the scammer's email and number

[heady stream]

This did not help me, and I told you previously that I contacted support within the game!

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information.

[junior birch]

We are unfortunately cannot help you with account related issues through this community. Please contact the in-game customer service.

[valid path]

My application was rejected by game support

[heady stream]

I do not know why you are ignoring the details, and I am telling you that I communicated previously and nothing was mentioned about my hacked account, knowing that I provided all the proofs

[junior birch]

If you do not have access to your PUBG MOBILE account or any of the linked login methods, it is highly unlikely that you will be able to recover your account. You may try to contact the customer service again or create a new account to continue playing the game.

[valid path]

I have a link but I can't log in because it costs two factor authentication

[junior birch]

If you do not have access to your PUBG MOBILE account or any of the linked login methods, it is highly unlikely that you will be able to recover your account. Unfortunately, you may try to contact the customer service again or create a new account to continue playing the game.

Otherwise, please record your issue throughout the conversation with AI and select the available options accordingly to connect with a customer service representative (an agent). Please be kindly informed that we cannot help you with account-related issues through this platform.

[empty whale]

Hello, I have a question and I hope to find an answer. Some accounts are guest and have names, and the account has not been used for years, and the account is forgotten. Is it possible to take the name?

[junior birch]

Please refer to the first part of my message.

[junior birch]

Unfortunately, it is not possible if the account exists.

[empty whale]

You mean I can't take the name?

[junior birch]

Correct.

[alpine flower]

Yes, You can't take the name

[empty whale]

But the problem with the accounts is not present at all 😄😂

[frigid grail]

Hello 👋

Where are the rules?

[valid path]

Can you at least see when I created an account please
I can't watch because I can't log into my account

[frigid grail]

Can i advertise PUBG related things?

[alpine flower]

You can see it from the social media account that you used to create account
It'll be in Linked accounts list

[alpine flower]

No

[alpine flower]

What you mean exactly?

[empty whale]

Can I talk to you in Direct in Arabic?

[alpine flower]

No only English is allowed here

[worn edge]

?

[valid path]

I don't have that link

[frigid grail]

Guidelines says yes tho

[alpine flower]

Can't help you'll have to find that yourself

[alpine flower]

that's what I asked what you wanna advertise?

[frigid grail]

Editing videos

Pubg ones

[alpine flower]

You can send direct MP4 files in #media but not any links or ask for subs etc in any way
Also next use #discord for discord server related issues

[frigid grail]

What do you mean "server related issues"?

[alpine flower]

Oh sorry I meant DISCORD SERVER related issues or enquiries

[grizzled coral]

Hallo,
I am the player with ID: 5429981453 My account has been hacked and the UC charge is illegal or unauthorized Please know the number of UC required to be paid for the illegal top-up

I need help please

Thanks

[alpine flower]

Please contact in-game support for more help

[plucky trellis]

my version is right?

[alpine flower]

We don't know exact reason or wait for someone to reply
try repairing or reinstall and try again

[plucky trellis]

dude I did any things
and I wait for the contact answers
just I wanted know my version right

[alpine flower]

Okk wait for someone here to reply until then you can try contacting in-game support

[storm flume]

Please do not use languages other than English, @winter flint. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[plucky trellis]

@Tencent Customer Support#3494 hey

who is he ?

[night cloak]

Do not provide any of your account data. Somewhat like a discord tencent support does not exist!

[plucky trellis]

just give ID and email address

[night cloak]

Do not. Read last entry in #735483472432594994

[plucky trellis]

I didn't say any password just ID and email address

may report or something

I'm in trouble

[night cloak]

I don’t think you’re in trouble. Just refrain from granting them any further account data. This particular Discord Account has been reported several times.

[plucky trellis]

@night cloak thanks

[grand star]

Hello galaxy s23 ultra will support 90 fps ?

[dapper hemlock]

https://vm.tiktok.com/ZMYuAoqad/ this guy stream playing with hack

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @dapper hemlock.

[calm geode]

Im Capi Gaming

Content Creator & Streamer on YouTube ( 383.000 K ) & Tiktok ( 695.000 K )

Im making every month more than 20 Million Views with Pubg Mobile

I want to ask is there any chance for me to get into the VIP Program

https://youtube.com/@capigaming

https://www.tiktok.com/@capi.gaming?_t=8aeAIX0PHTa&_r=1

Best regards
Capi

[green agate]

You can find the relevant form in our #735483472432594994.

[humble eagle]

I was in "Player#1" program before and then went inactive for personal issue. I am back again and want to contribute like before. How do I rejoin please?

[limpid slate]

Is that support for the game or is it a scam?
Krafton Customer Support#1346

[limpid slate]

Is that support for the game or is it a scam?

[ancient cedar]

This is a fraud. Please report the user to Discord Trust and Safety.

[north surge]

I want to report an account using hackers in a live broadcast on TikTok

[plucky trellis]

I played for 2 years and system don't know who I am ?

[static sleet]

They are a known scammer. Please block them and report them to Discord.

[plucky trellis]

I did any thing
I changed wifi and data
clear storeage
repair and reinstall

and contact with support in game
but I didn't get the answer

just why should this happen for me

how much I am be unlucky

[compact rock]

System don't know coz ur internet trash

Just restart ur phone and wifi then log back in

[plucky trellis]

let's try this

[night cloak]

Where i can make one report for hacking??? This guys make live on tiktok and use hack.

I want to see live how this guys take ban. This guys pretind use hack maked directly to pubg mobile but use simolator😁

[plucky trellis]

nothing changed
my friends can play
even with our internet

@static sleet

[compact rock]

Go somewhere which has a better connectivity

If that doesn't work, cha ge ur device and login with a different device

If the problem persists then come back.

[plucky trellis]

let's try

[frosty minnow]

Hello, I tried to change the mail on my account, but writes the error "Parameter error, error code {0}", What should I do?

[plucky trellis]

my friend can log into my account

so my devise have problems

[compact rock]

So it's not an internal problem that has to do with the game, but an external problem.

[compact rock]

You may have to get a new device, or try logging in later.

[plucky trellis]

I must get a new phone

[compact rock]

Or you could just ask take it to a place where they repair smart phones and ask them to repair your current device.

[plucky trellis]

but wait for new updates maybe works

[plucky trellis]

yep

[compact rock]

That's also a good idea, just make sure your friend doesn't change the password to the current account he's able to log into.

[delicate bane]

Pubg mobile latest version iphone 14 pro max not full screen

[left moss]

when will the metro royal come out?

[cyan citrus]

It will be available from March 17th at 02:00 (UTC+0), @left moss.

[cyan citrus]

Please elaborate further and add more details about the issue you are facing.

[cyan citrus]

Please share a screenshot of the issue you are facing.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @north surge.

[humble eagle]

Noone replied to my question!

[storm flume]

Please do not use languages other than English, @analog bison. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[analog bison]

help my account was stolen

[cyan citrus]

Do you still have access to your PUBG MOBILE account, @analog bison?

[analog bison]

they changed the phone number on the account, so I can’t even log in through the mail, please help me, he is very dear to me

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.

[analog bison]

Help me please

how do i recover my account

[night cloak]

You can try to contact the ingame support service. But note that you are not supposed to provide any account link data to others.

[analog bison]

how to contact support

I can't login to my account

I tried this, it just redirects to articles and there is no connection

I'm left without an account

[night cloak]

You should never provide any login data to other players or websites. Sharing your account with other players is technically a violation of pubgm‘s ToS.

[analog bison]

I was hacked, I say, I don’t know how, the phone number is re-wired, I just don’t know what to do anymore

[night cloak]

Wait for a mod maybe

But normally you have to contact the ingame support

It does work usually.

[analog bison]

and where can I fill out the form for account recovery, I just came here for this

[night cloak]

You‘ll contact the support service waiting for a manual supporter and then you provide the information they ask for.

Only use the ingame support. No other support or service should be granted your login data.

[analog bison]

Thanks

[cyan citrus]

Can you share a video recording of the issue?

[humble eagle]

@cyan citrus

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @strange gorge. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

[vague bramble]

I want email for pubg

[cyan citrus]

What is the issue you are facing, @vague bramble?

[tidal trench]

Hi I'm having some problems on both of my devices ... iPad iOS and android

It doesn't allow me to update the game it doesn't let me play with friends because I don't have the updated version when I go to update it there is no update

I'm running version 2.4.0 and everyone is one 2.4.1

[cyan citrus]

The update is not available to everyone yet, @tidal trench. Please refer to the following announcements for the update schedule:

#questions message
#news message.

[tidal trench]

Woooow 😡 I've been going crazy all day thankyou I tried finding info about an update and it was no where to be found

I will wait thankyou quendi

[cyan citrus]

You're welcome, @tidal trench!

[night cloak]

@celest shadow

where can i apply for content Creator?

[native anvil]

Please refer to Community section under Roles in #735483472432594994 for more information on how you can apply for PUBG MOBILE Content Creator program.

[night cloak]

@native anvil Thank you ❤️

[native anvil]

You are welcome!

[open mulch]

Yes

[ebon drum]

How to download 2.5 update

[cyan citrus]

When the version 2.5 update is available, you can download it through your Play/App store or through PUBG MOBILE website: https://www.pubgmobile.com, @ebon drum.

[brave wraith]

Which server is good for events i mean turkey 🇹🇷 Pakistan 🇵🇰 or ?

[subtle bough]

Where's update?

[cyan citrus]

The update is not available to everyone yet, @subtle bough. Please refer to the following announcements for the update schedule:

#questions message
#news message.

[cyan citrus]

Different regions may have different regional based events. We cannot determine what is better in this regard.

[open mulch]

here is a video of the problem, watch to the end, at the end of the tin
https://imgur.com/a/IkMEQZJ

video added through imgur, here max 8mb is possible

[cyan citrus]

Is this happening after updating the game to version 2.5, @open mulch?

[open mulch]

Yes, 2.5

the problem started with version 2.3

[cyan citrus]

As mentioned previously, it is most likely an issue with your device as it may be outdated to run the game at optimal performance, @open mulch. If you have already tried the troubleshooting steps, you may contact the in-game customer service for further assistance with this.

[open mulch]

optimization is now bad and on good devices, a lot of people say, tell the developers, let them optimize pubg, or make a new engine

[cyan citrus]

As mentioned previously, you may contact the in=game customer service for further assistance with this issue and they should be able to investigate this further.

[storm flume]

Please do not use languages other than English, @lavish wind. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[open mulch]

I will introduce pro poco x4 gt , iphone, ...

[cyan citrus]

What do you mean, @open mulch?

[open mulch]

how to contact them

[open mulch]

how to contact them?

[cyan citrus]

You can contact the customer service through your Account settings of the game using the Customer Service option located at the bottom, @open mulch.

[open mulch]

how to contact them?

how to contact them?

[cyan citrus]

Refer to my this response, @open mulch.

[open mulch]

And will they really help?

customer service is tech. support?

[cyan citrus]

They should be able to look into your issue, yes, @open mulch.

[cyan citrus]

What do you mean by that?

[open mulch]

I only have tech support at the bottom, how to find customer service?

[cyan citrus]

Can you share a screenshot, @open mulch?

[cyan citrus]

Use this option, @open mulch:

[open mulch]

there I applied, but there through the bot, and nothing helped

it works like tt not correct

[cyan citrus]

You will need to record your issue through the AI and select the available options according to your issue to connect with a customer service representative, @open mulch. This is to save extra resources and time due to enormous number of requests every day.

[open mulch]

I don't understand how, can you please explain in more detail how to do it

[cyan citrus]

What you don't understand exactly, @open mulch?

[open mulch]

AI what's this

[cyan citrus]

The bot you were referring to.

When you open customer service tab, it will bring up the FAQ for the customer service, @open mulch. There, you can find different articles. If they are not helpful, you can directly contact the customer service using this option. Record your issue, select the available options and attach all the details about your issue including a video recording and wait patiently for a response. I hope this clarifies everything for you.

[heady gull]

I bought it without knowing. Can you give me the uc because there is not enough uc to install the Elite Plus? If so, I will lose a lot of things. I have bought a lot. Can't you give me a help like this? Also, that mass is not beautiful. Look at the UC 290. Damn, I have to do that again. Is it possible to buy your item, I need the Royal Pass Elite Plus

😥😥😥

This mask is dont like

uc 290 this mask

why

Please give me return my uc

@open mulch

[open mulch]

?

[heady gull]

@cyan citrus

[heady gull]

Refund request 😥😥

[cyan citrus]

The UC you have used in the game unfortunately cannot be returned, @heady gull.

[heady gull]

No 300 UC

i have no something money

😔😔😔

[cyan citrus]

We unfortunately cannot help you with this, @heady gull.

[heady gull]

Please

This is scam sahara pack is scam i m 4 years playing 😔

[cyan citrus]

Refer to my this response again, @heady gull. Please avoid being persistent after you have been answered.

[heady gull]

Can you do this to one of your customers? I ask you to take the item and refund the UC. Can't you do that?

[cyan citrus]

No, it is not possible, @heady gull. As mentioned previously, UC spent in the game cannot be returned.

[heady gull]

Even if it's a data package, if you don't use it for that day after activating it, you can refund it. Why can't you do the same?

[open mulch]

What?

[cyan citrus]

How may we help you, @open mulch?

[open mulch]

optimize the game

[heady gull]

What the hell are you talking about this event? Look at the event. Is there anything beautiful? UC 290 is better than you. If you put some poiular, it won't matter. The gun skin is UC 400, but it returned 300. It doesn't matter if you return it. Last.

Don't you have an official one? What kind of customer care is more important than a customer care like this? We spent money on this. Pako Melo Ponna didn't spend it on a company. But Pako has only found Sylva Koin. Is that Pako, your customer care is the logic of the mother.

[cyan citrus]

If you are referring to Growing Pack event, the event has different prices as per the items you can obtain from the event. The return rewards are already mentioned in the event, @heady gull.

[cyan citrus]

You have been answered before regarding your issue. Please contact the in-game customer service for further assistance.

[heady gull]

If there is an outfit that is wrong and it cannot be refunded, there is no customer care.

[heady gull]

how to

[cyan citrus]

It is unfortunately not possible to make a refund for the UC you have spent in the game or for the items you have obtained, @heady gull. Regardless, if you still require further assistance with this, feel free to contact the in-game customer service. We unfortunately will not be able to help you with this any further through the community.

[heady gull]

You don't know who the customer is

[cyan citrus]

Could you please elaborate, @night cloak?

It depends on the repair option you are using, @night cloak. Repairing game might help fix different issues that you might encounter in the game.

[kind crane]

Id 5391979423 nickname npoXBOCT phone number 9283 it doesn't belong to me. Was changed this morning. Email pubg-mo*@bk.ru It belongs to me and I have access. Google account 4at******@gmail.com it also belongs to me and there is access to it. Please delete the phone number from the game account. Then I will restore access on my own.

[storm flume]

Please contact the customer service for further assistance, @kind crane. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

When it is available, you should be able to update the game through your Play/App store, @night cloak.

You're welcome!

[frosty minnow]

Hello, I tried to change the mail on my account, but writes the error "Parameter error, error code {0}", What should I do?

[cyan citrus]

Do you have a phone number linked to the account, @frosty minnow?

[frosty minnow]

Yes

[cyan citrus]

Go back to your Account settings, tap on Change option associated with your linked e-mail and share a screenshot of current requirements, @frosty minnow.

[frosty minnow]

OK, 1 minute

[cyan citrus]

Make sure that you change your game language to English first, @frosty minnow.

[frosty minnow]

that's screenshot

[cyan citrus]

Are you sure that you have entered a new e-mail in the first category that is not already linked with a different PUBG MOBILE account?

[frosty minnow]

yeah, I'm tried to link my new email

[cyan citrus]

Did you update your game to version 2.5, @frosty minnow?

[frosty minnow]

yes, it's last update of game

[cyan citrus]

Got it! To begin with, please repair the game from the login menu using the Routine Repair option, @frosty minnow. After that, try to change your linked e-mail again. If the issue persists, you may submit a report of this through #996546243859853424 in compliance with the channel's guidelines or contact the in-game customer service for further assistance.

[frosty minnow]

okey, thx

[dire stratus]

Please help me

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @dire stratus.

[shut current]

Hi, may I know if the mythic forge - mythic emblem has an expiry date? Would it disappear one day if I do not redeem the tokens?

[native anvil]

The Mythic Forge is a lasting feature. The prize pool and redeemable items update periodically without affecting forge progress.

[shut current]

Okai thank u!

[native anvil]

You're welcome!

[storm flume]

Please do not use languages other than English, @lost knoll. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[kind escarp]

Why OnePlus 9RT phone not support 90 FPS

[native anvil]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[lost knoll]

Hello guys I need help please

Hello guys I need help please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lost knoll. Remember to read through #faq before asking questions in the support channels.

[lost knoll]

Hello guys, I need help. Kindly, a problem in close encounters becomes a lag in the game and it becomes slow. Please solve it

[night cloak]

What device are you playing on?

[kind escarp]

What are the devices that support 90 frames

[lost knoll]

Apple iPad 2020

[native anvil]

Unfortunately, we do not have list for devices that can support 90 FPS option in the game. You may refer to the list of devices that are unable to run PUBG MOBILE with 90 FPS instead:

#questions message.

[night cloak]

graphic settings?

[lost knoll]

90fps

[night cloak]

are you playing while connected to a charger?

[lost knoll]

no never

[night cloak]

alright, well what your saying is that as soon as you get into closer range combat, your game starts lagging, right?

Usually, that is an issue with its origin on your device and not the game itself. You might wanna check your iPad Storage, restart the device and maybe try and reduce the framerate to test if the lags originate from the high quality.

Either way, it is most likely not a problem, this support can provide manual help with. Just my personal advice on how to maybe check the abilities of your device. iPads work pretty well tho, mostly.

[lost knoll]

Thank you very much, my friend😍

[worn crystal]

Hi where to report a bug

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @worn crystal. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[worn crystal]

Thanks

[native anvil]

You may use #activities to share your group code, @night cloak.

[night cloak]

@native anvil thanks✨👍

[native anvil]

You are welcome!

[daring solstice]

Hey I used to login to my pubg account with twitter but unfortunately i deleted my twitter account and forgot about pubg and now u can't login to pubg account what can i do ? Is there is a solution for that? I didn't link pubg to other accounts

[native anvil]

If your PUBG MOBILE account was connected only to your Twitter login, you'll need to recover your Twitter account first. Contact the customer service for Twitter at https://help.twitter.com/ to do so.

[fierce oyster]

.

[fierce oyster]

Rip brother

[daring solstice]

So there is no solution but this ? What if my twitter account won't be recovered?

[native anvil]

If you are unable to recover your account, your only option is to create a new account and continue playing the game. Unfortunately, this is something we cannot assist with. However, you may want to consider contacting Twitter support first to see if they can help you resolve the issue.

[fierce oyster]

😭

It hurts seeing someone loose his acc, as I have gone through it

Ahh better to connect it with different platforms

[sweet merlin]

why should i play after ace dominator?I don't win anything.. im dominator 22 now and? same with ace dominator 1 =] congueror cant get bcz hkers.(full kd ,full kills ->low matchs ).. maybe it's time for you to give something for the ace dominators up tp 10 or 20?

[native anvil]

Please refer to this response for instructions on how to report cheaters, @sweet merlin. If you have any feedback or suggestions regarding the game, please feel free to share them in #996458713126797405.

A microphone ban may be imposed as a result of using inappropriate language in both voice and text chat, @queen bough. If you require additional assistance, please do not hesitate to contact the in-game customer service.

You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[queen bough]

Thanks a lot!

[native anvil]

You're welcome!

Any purchase made by unauthorized services/channels will be considered a violation of rules and it may lead your account to get banned, @sly cairn. The only recommended ways to make purchases are in-game and through https://www.pubgmobile.com/pay.

For more information regarding this, please refer to the following support article or reach out to the customer service in-game for further assistance.

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/340-penalties-about-purchase-through-unauthorized-services/.

[sly cairn]

If i want to re-pay the amount refunded? And how i know how much is illegal transaction ?

[native anvil]

If you need further assistance, please do not hesitate to contact the in-game customer service. You can find instructions on how to contact customer service in #faq sub point 5.4.

[sly cairn]

Thank u Yasser ❤️

[native anvil]

You're welcome!

[weary quarry]

How do i fix this? After I updated my game it started popping up when I log in and I have restarted my phone already too

[native anvil]

This often occurs when your Internet connection is unstable due to poor signal. Try the following possible solutions:

▫️ Restart your Internet connection, change between cellular data or Wi-Fi, or avoid areas with many Internet users.
▫️ Restart your router, wait for 1-2 minutes, then restart the game.
▫️ Restart your device and try again.

[oblique harbor]

I want to backup my keymapping please tell me the location of TVM_100.xml

[weary quarry]

None of this have worked

[native anvil]

You may try to change your DNS settings. Refer to #faq sub point 4.3 for further instructions in this regard.

[native anvil]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

https://www.gameloop.com/.

[vale coral]

I cannot log into my account I need someone in charge

[native anvil]

Please add more details about the issue you are facing.

[vale coral]

I disconnected my account from facebook then I logged out from my account and tried to connect to twitter but I couldn't. now I cannot log in that account again. PLAYER UID: 5146433660

[native anvil]

Do you have alternative login methods available or was Facebook the only login method?

[vale coral]

facebook was the only one

I gave more than 3 years that account

[native anvil]

Please reach out to the customer service in-game so they will be able to help you with this. Refer to subpoint 5.4 in #faq for further information.

[vale coral]

okay thank you

[native anvil]

You're welcome!

[past crescent]

hello i've downloaded the new update 2.5 but i cant find the WOW mode i downloaded it but it doesn't show to me

[humble eagle]

I think it's not started yet bbro

You can play the PAYLOAD mode now

[dawn crypt]

@native anvil When 2.5 update will come?

[native anvil]

For the update schedule, please refer to this message: #questions message.

[river mist]

Hello

[slim furnace]

Hello

@native anvil

How to check if you got uc deducted

[native anvil]

If you receive a message in the in-game mail stating that UC has been deducted from your account, or if you encounter this alert while using certain game features: "This feature cannot be used as you don't have enough UC. Please make up the refunded UC to improve your gaming experience".

If you need further assistance with this matter, please don't hesitate to contact the in-game customer service.

[broken idol]

hi i have a problem can we talk on privet to discus it pleas

[native anvil]

Refunding purchased in-game currency is not possible, @broken idol. For further assistance, please reach out to the in-game customer service.

[night cloak]

How to claim Content Creator role in this server?

[native anvil]

Hello, the World of Wonder Mode should be available when version 2.5 is released for everyone. You can refer to this announcement to know the update schedule:

#news message.

[native anvil]

Please refer to Community section under Roles in #735483472432594994 for more information on how you can apply for PUBG MOBILE Content Creator program.

[night cloak]

will do, thanks

[night cloak]

Is there any way to contact Error directly?

[loud aurora]

Why challenge points are not working you guys have caused mine 87 minus ....you guys can't do anything properly..noobs😭😭😭 @pubg, @everyone

[abstract cloak]

Hello i need help
I can't login through Google play services it gives some type of error

[iron flame]

when will be the optimization for devices with exinos 1280 processor?

[pure token]

My account got hacked ,
He linked his mobile number and email address ,other two social links are mine , pls can somebody help me get my account back and removes his links

[tawdry seal]

What?? Vtf

[minor cave]

LOL

Your aim sucked for a sec ig

[tawdry seal]

I got close to him and immediately died ratting

[modest flame]

tell me pls what to do if I lost all the bindings from the account?

[stoic ember]

Pubg Mobile 2.5.0 update still shows as unreleased on play store, can you help me?

[storm flume]

Please contact the customer service for further assistance, @modest flame @pure token @abstract cloak. Refer to subpoint 5.4 in #faq for further information.

Please refer to this channel's pinned messages for further information, @stoic ember:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[blazing compass]

I won the Martial arts challenge Uc lottery made by Pubg Mobile Th, it's been 1.5 months and it still hasn't arrived, When will it arrive, is there anyone to help?

[sullen lotus]

it's a very silly situation. Android has an update on one of my two different devices. The other does not. Redmi note8 has received an update. Xiaomi Mi 10t no update. Global version

[sly light]

Hello, I want someone to solve the problem for me in the pubg, and I want someone to help me with it Thank you

[native anvil]

In case you have not received the prize, please connect with the in-game customer service for further assistance.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sly light. Remember to read through #faq before asking questions in the support channels.

[worthy sinew]

Check the pinned messages for the 2.5.0 update schedule, @sullen lotus .

[sullen lotus]

Thanks

[sly light]

I have a problem with the mic that I have, and I need a solution to this problem, and because of my age, my age is less than 18 years old in PUBG Mobile, and I am actually 22 years old, and I want a solution to this problem

Please

[storm flume]

Please contact the customer service for further assistance, @sly light. Refer to subpoint 5.4 in #faq for further information.

Please do not use languages other than English, @sly light. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[granite terrace]

Hello. I have such a problem, my account was stolen by phone number, VK is linked how can I restore it back. The code does not come to the phone.

[storm flume]

Please contact the customer service for further assistance, @granite terrace. Refer to subpoint 5.4 in #faq for further information.

[blazing compass]

@native anvil But the event is not in-game, it's a draw from pubg mobile th official instagram account.

[native anvil]

To ensure that you do not lose points, it is important to have Current Challenge Points that are equal to or greater than the Valid Challenge Points.

[pure token]

@native anvil hey bro

My account got hacked

Hakcer linked his email and mobile number

I need to remove them to mark it safe

I can provide you all the details as which you ask in security reasons

[native anvil]

Please contact the customer service of your social media accounts and the in-game customer service for further assistance. If you have a phone number linked to the account, we recommend enabling secondary verification.

You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[native anvil]

Even if this event is not available in the game, you can still contact the customer service team within the game for assistance.

[dry cave]

I am recieving the PUBG server updates in my discord server how to stop it?

Like this

@native anvil can you help

[wraith flicker]

How can I become a admin

[cyan citrus]

You can disable it through your server Settings > Integrations > Channels Followed.

[blazing compass]

@native anvil Thanks

[cyan citrus]

Do you mean within this Discord server?

[dry cave]

I'll try
Thanks for the help 😊

@cyan citrus

[cyan citrus]

You're welcome, @dry cave!

[wraith flicker]

Yea in discord and pubg

[cyan citrus]

There is no administrator role within this server, @wraith flicker.

[dry cave]

@cyan citrus no integrations

👍

It was a webhook

Thank you 😊

[next granite]

ID>51778127090 >Thanks pubg company

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @next granite.

[brazen rivet]

ID 51367390757
good evening I had a reputation deduction for a game in which I didn't kill anyone because I wasn't playing at that time

[cyan citrus]

Please change your game language to English and share another screenshot of the notification you have received, @brazen rivet.

[cyan citrus]

Harming your teammates in a match is considered a violation and will result in penalties such as match bans and merit deductions (the penalty increases with your tier and number of repeat offenses), @brazen rivet.

[brazen rivet]

I want to note that for all the times that I have harmed my comrades, I have already received a minus

it shows the time of the match in which I hurt a friend, but I didn't even play then

[cyan citrus]

We cannot help you with this any further through the community, @brazen rivet. Should you require further assistance with this, please free to contact the customer service through inside the game.

[brazen rivet]

and I have already received all my disadvantages , if it is not so , you can specify which match and at what time served as a deduction

[cyan citrus]

Feel free to contact the customer service in-game should you require further assistance with this, @brazen rivet.

[brazen rivet]

@cyan citrus then tell me how to do it

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @brazen rivet.

[slow ruin]

I haven't received the update yet

[ancient cedar]

The time shown in career result is your local time whereas one you receive in penalty mails is in UTC.

[brazen rivet]

@cyan citrus I tried to go there, but a bot answers me with answers to a question that I don't need, maybe I wrote somewhere wrong, can you please tell me where to write

[cyan citrus]

It is not available to everyone yet. Please refer to this announcement for the update schedule:

#news message.

[cyan citrus]

You will need to record your issue through AI and select the available options accordingly to connect with a customer service representative. We unfortunately will not be able to help you with this any further through the community.

[slow ruin]

Actually I got it but when I try to update I get an error message

[cyan citrus]

Can you share a screenshot, @slow ruin?

[brazen rivet]

but how does the bot just end the dialog

[cyan citrus]

Do not skip all the available options or the conversation with the customer service may end up being closed, @brazen rivet.

[brazen rivet]

and what if there are no necessary options there, and if I choose something similar, the bot just gives an answer and closes the dialog

@cyan citrus

[slow ruin]

yah but it's in arabic language

[cyan citrus]

As mentioned previously, this is not something we can help with through the community.

[cyan citrus]

Are you facing the issue inside the game?

[blazing compass]

@cyan citrus can i ask you something in private

[brazen rivet]

I understand, I just wanted you to help contact support@cyan citrus

[cyan citrus]

What does it concern?

[blazing compass]

I won the lottery on Pubg mobile th official page, but the ends still haven't arrived.

Can you help me post photos of the event?

[slow ruin]

No, it's on Google Play

[cyan citrus]

The only thing I can suggest is to not skip all the available options while you are recording your issue through the customer service.

[cyan citrus]

Please share a screenshot.

[blazing compass]

How can I find Pubg mobile th official discord address

[slow ruin]

Oh, the problem has been resolved, but is the size of the update 252 MB?

[cyan citrus]

Yes, if you are updating the game if it is already installed through the Play Store. However, you may need to download the additional resource files inside the game after updating it, @slow ruin.

[blazing compass]

Event these 97 people won uc and still haven't arrived, and I can't get transportation

[slow ruin]

oh thx

[cyan citrus]

Have you tried to contact them through the Instagram account?

[blazing compass]

yes but no response

[cyan citrus]

You're welcome!

[cyan citrus]

When did you contact them?

[blazing compass]

The event ended on February 1, we filled out the form, it's been 1.5 months and still no response.

I just want to know the date my prize will arrive

[cyan citrus]

Have you tried to contact the in-game customer service, @blazing compass?

[blazing compass]

I tried but no result

[cyan citrus]

Can you share a screenshot of the response from the customer service, @blazing compass?

[blazing compass]

there was no transportation

[cyan citrus]

What do you mean, @blazing compass?

[blazing compass]

I don't understand exactly what you want

[cyan citrus]

Is the update available for you, @night cloak?

[cyan citrus]

If you have already contacted the customer service, please share a screenshot of their response.

[blazing compass]

I couldn't contact you in any way, I just filled out the form after the event was concluded, I can send you the form if you want.

[cyan citrus]

Please contact the in-game customer service for further assistance with this, @blazing compass.

[blazing compass]

ok i throw

[cyan citrus]

The update is not available for everyone yet. You may refer to following announcement for more information on the update schedule:

#news message.

This is not the customer service, @blazing compass. You can contact the customer service through inside the game using the Customer Service option located in the Account settings of the game.

[blazing compass]

I tried, but live support cannot be reached, only certain answers are given by the robot

[cyan citrus]

You will need to record your issue through the AI and select the available options accordingly to connect with a customer service representative, @blazing compass.

Please contact the customer service in-game and provide them with all the details including screenshots and link to the winners announcement and wait patiently for their response.

[blazing compass]

I will try this, thank you

[cyan citrus]

You're welcome!

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[cyan citrus]

Refer to my this response, @night cloak.

Yes, as mentioned previously, the update is not available for everyone yet, @night cloak.

You're welcome!

[jade cypress]

having delay today at morning and now at evening on europe server, 250-350 ms, is it common issue? my internet seems fine

[cyan citrus]

Did you update your game to version 2.5, @jade cypress?

[jade cypress]

yes i did afternoon

[cyan citrus]

What do you mean by delay, @jade cypress? Could you elaborate?

[jade cypress]

like high ping i guess, it shows red numbers with 250-350

[cyan citrus]

It is most likely an issue with your internet connection, @jade cypress. What is the device you are using?

[jade cypress]

its black shark 5 pro, past days was okay, so i thought it might be coz of updates, i made speed test for internet it was fine, i probably will try different network to see if it makes difference

[bright wasp]

cvxHEZN

[dawn horizon]

Has anyone else been able to download the most recent update from the Google play store?

@jade cypress where did you update the game from?

[jade cypress]

google play

[cyan citrus]

To begin with, please perform a routine repair of the game from login menu, clear game cache and reset your device network settings through Settings > Reset options > Reset Wi-Fi, mobile & Bluetooth and confirm the process using the Reset settings option. Restart your device and try to play again.

[jade cypress]

okay will do it, thank you

[dawn horizon]

@jade cypress what? Where do you live? The update isn't avaliable in my Google play store. Do you know any way to fix it?

[cyan citrus]

It is slowly rolling out and will be available to everyone in around 7 hours on Google Play. Please refer to the following announcement for more information regarding version 2.5:

#news message.

[cyan citrus]

You're welcome!

[dawn horizon]

@cyan citrus k thx, I appreciate it. Do you happen to know whether or not it's is best to update with the apk, galaxy store, or Google play store?

[cyan citrus]

It depends on the type on device you are using, @dawn horizon. If the Google Play Store is available for you, you should download the game form there.

[dawn horizon]

Yeah Google play is avaliable but I use a Samsung so I also have access to the default galaxy store.

[cyan citrus]

It is up to you then, @dawn horizon.

[elfin grove]

apk site is not working

[dawn horizon]

@cyan citrus so one is not specifically better? The galaxy store has the update avaliable sooner is that always the case?

[cyan citrus]

The APK is not updated to version 2.5 on the website yet. When it is available, you can download it through PUBG MOBILE website: https://www.pubgmobile.com/.

[cyan citrus]

It should not be, no. You may refer to this announcement for detailed information on the update schedule:

#questions message.

[cyan citrus]

Hello, I am facing a problem that I cannot access my Discord account through the pubg mobile, and I do not know what is the reason. It shows me a failure, and then they ban me from registering for 4 minutes, and I do not know the reason. Please respond and solve my problem because I have been suffering from it for 3 days.

Hello, @analog willow! Please share a screenshot of the issue you are facing when trying to log in with the Discord login method.

[marble moth]

hello, can someone tell me how I can find out how many ucs I have to give back to pubg to be able to play?

[ancient cedar]

Could you please elaborate, @marble moth?

[night cloak]

He prolly bought cheap uc somewhere

[marble moth]

no, I made a refund 2 years ago, and now I can't play anymore, but I don't know how many ucs I have to buy again. this is what I would like to know, a picture of the problem would probably help more

[flat meteor]

Bruh why did they added those stupidass wow modes. We already have to wait so much time for matchmaking and now even more as people gonna play those. They dont even make any sense

[marble moth]

This is my problem

[cyan citrus]

If you have made illegal or unofficial purchases in the past or if you were involved in refund fraud, the UC will be deducted from your account until the total amount has been recovered. You may also be restricted from using certain features in the game and your account can get banned depending on the severity of the violation, @marble moth. Should you require further assistance with this, please reach out to the customer service through inside the game.

[cyan citrus]

Please provide a screenshot of the issue, @analog willow.

[cyan citrus]

Please change your game language to English first and then share the screenshots, @analog willow.

[ancient cedar]

It says "Authorization revoked".

and "Try again in 4 minutes".

[cyan citrus]

Please try to logout from your Discord account and then login again, @analog willow. Also, perform a routine repair of the game from login menu, clear game cache and restart your device one time. If the issue persists, please try to change your DNS settings by referring to the instructions provided in #faq sub point 4.3.

[analog willow]

I logged out of my account and registered with it again, and the problem did not resolve, and I also changed the DNS, and the problem did not resolve. I will delete the game, but completely and install it again

[slow ruin]

World of Wonders has not been added

[cyan citrus]

It should be available when version 2.5 is available to everyone, @slow ruin.

[slow ruin]

It was added but when I restarted the game it disappeared

[analog willow]

I have a second question, at what time will the update be released on the official PUBG website?

[cyan citrus]

Can you try to reinstall the Discord application? If that does not help, please try to change your Discord account password. If the issue still persists, please try again after updating the game to version 2.5.

[cyan citrus]

Please wait patiently until the version 2.5 update is available for everyone.

[slow ruin]

How long will this take

[cyan citrus]

Please feel free to provide your feedback about the game through #996458713126797405 in compliance with the channel's guidelines.

[cyan citrus]

Please refer to the following announcement for more information on update times:

#news message.

[analog willow]

I deleted Discord and downloaded it again, and the problem did not solve. I will delete the game, but completely and install it, and if the problem is not resolved, I will contact you again

[slow ruin]

oh, ok

thx

[cyan citrus]

Try to update the game to version 2.5 first when it is available.

[cyan citrus]

You're welcome!

[analog willow]

OK THANKS QUENDI

[cyan citrus]

You're welcome!

[peak kestrel]

help..

[cyan citrus]

Hello! How may we help you, @peak kestrel?

[peak kestrel]

Please help me. I have been robbed and I want to recover my account. I have all the information that proves that the account is mine, except for a copy of the shipping receipt.

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts, @peak kestrel.

[peak kestrel]

I have contacted you from within the game, but to no avail, anything you need and prove that I own the account. I will give it to you, but please, Quendi #0001, to help me.

[cyan citrus]

You have been answered before, @peak kestrel. This is only community support channel and we cannot help you with compromised accounts other than to redirect you to the in-game customer service.

[rich kestrel]

is there a fix to this?

[cyan citrus]

Please try to update your game to version 2.5 when it is available and then try to log into the account again, @rich kestrel.

[vapid hull]

Hello, I've already been silenced 3 times in voice chat, although I didn't do and say anything illegal all this 3 times. Maybe you will help me!
My ID: 5346535072

[storm flume]

Please contact the customer service for further assistance, @vapid hull. Refer to subpoint 5.4 in #faq for further information.

[rich kestrel]

when will the update be available on ios?

[vapid hull]

This information didn’t help me

Please help me

[cyan citrus]

It should be available to everyone on the App Store in around 3 hours. Please refer to following announcement for update times and more information regarding version 2.5:

#news message.

[rich kestrel]

okay thanks

[cyan citrus]

You're welcome!

[cyan citrus]

We unfortunately cannot help you with your issue through the community.

[vapid hull]

@cyan citrus ok I understand you
Thank you for answer

[cyan citrus]

You're welcome, @vapid hull!

[night cloak]

hi

[cyan citrus]

Hello! How may we help you, @night cloak?

[dawn horizon]

Hey, I'm back again lol. So the update will be 100% out at 10 but is that 10 utc it didn't specify?

[azure meadow]

in what time zone?

[dawn horizon]

@azure meadow yeah, same question here.

@cyan citrus has been really helpful they should answer in a sec

[azure meadow]

@cyan citrus for real this time

[dawn horizon]

Ik.

It's probably utc but who knows

[cyan citrus]

The time displayed there is according to your own time zone, @dawn horizon and @azure meadow.

[night cloak]

I can't login to my facebook account

so i can't login to my pubg mobile account

[cyan citrus]

Please add more details about the issue you are facing when trying to log into your account, @night cloak.

[night cloak]

Of course

first of all i apologize for my english

I use google translation

I forgot my google account password

and my facebook account

I couldn't log in to my pubg account because I couldn't log in to my facebook account

i can answer all questions please get my account

[cyan citrus]

In that case, you should contact the customer service of your social media account to recover your Facebook account: https://www.facebook.com/help, @night cloak. For Google account: https://support.google.com/.

[dawn horizon]

@cyan citrus ah thx, I didn't know it was automated.

[cyan citrus]

You're welcome, @dawn horizon!

[azure meadow]

dang

[night cloak]

I need live support @cyan citrus

[azure meadow]

it’s 3:54pm now so i gotta wait a whole 12 hours

[night cloak]

what's written there doesn't help

I want to recover my pubg mobile account

not facebook

pubg mobile important

Facebook is junk

[azure meadow]

@cyan citrus anyway thanks

[cyan citrus]

The moderators of this Discord server are not affiliated with any of the customer service. If you would like to contact the customer service of PUBG MOBILE, you can do through inside the game. Please refer to #faq sub point 5.4 for further instructions in this regard.

[cyan citrus]

You're welcome!

[night cloak]

okey thanks@cyan citrus

[cyan citrus]

You're welcome, @night cloak!

[azure meadow]

@night cloak do you have your account linked with an email?

that would help

[night cloak]

Unfortunately@azure meadow

@cyan citrus thx

@azure meadow I forgot my password

but i answer every question about pubg mobile

i reset my phone and google doesn't recognize my phone

so silly

[azure meadow]

@night cloak well, hope you best of luck

[night cloak]

@azure meadow txh bro

thx

[urban cairn]

Xiaomi Poco f5 pro doesn't even exist

IS it the redmi k60?

[lost knoll]

When will the update come out guys

[cyan citrus]

What do you mean?

[urban cairn]

Poco f5 pro has not Come out yet

[cyan citrus]

Please refer to the following announcement for more information regarding version 2.5 and update times:

#news message.

[urban cairn]

Redmi k60 IS the chinese version of the Poco f5 pro , Poco IS for Europe and others country it's why i thought that maybe it's a mistake

[night cloak]

Lol

So i have a complaint

To whom ever im reporting to

Whats wrong with the in game servers?

[trail nymph]

Always like that when new update drops wait few hours it will be ok

[night cloak]

Because I have no connection problems with any other of my FPS multiplayer games its just pubg mobile i seem to have issues with

Ive been having this problem for several days now

I think its been a week?

When im in a match i have 44 ms

Idling i have 74

So why is it almost impossible to load into a match

Or even load into the game itself?

Bc at this point im losing my patience

Yk a week ago i could start a match

Easy

No problems

[trail nymph]

Did u try repairing game?

[night cloak]

Now all of a sudden Monday theres a problem?

[night cloak]

Ive done everything im supposed to do

Uninstall reinstall clear cache restart device

Everything

And heres what its like trying to load into the game

[trail nymph]

Did u update the game?

[night cloak]

I dont have the update

[trail nymph]

Restart device then u will have

Then update game that might fix your issue

[night cloak]

I highly doubt that

I really do

Yeah i was right

No update

[trail nymph]

It worked for me I don’t know why not for u

did u turn off phone and back on?

[night cloak]

Lmao my guy i just restarted my device i think it had nothing to do with me but it has everything to do with how bad the servers have been becoming since 2.4.0

[sturdy yacht]

5 anniversary event starting time?

[clever siren]

It looks strange

I can only see half

[steel sleet]

sound is bugged , sounds like they outside and upstairs at the same time

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @steel sleet. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[plain mason]

Someone added my account to another link and it plays every day I just want to unclick? help

[storm flume]

Please contact the customer service for further assistance, @plain mason. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Can you share a video recording of this?

[cyan citrus]

Are you still not able to update your game?

[plain mason]

Brother

[clever siren]

wait

[cyan citrus]

It will be available from March 18th at 02:00 (UTC+0).

[tiny vapor]

when i get conquerer and go down to ace dominator do i still get conquerer title?

after season)

[cyan citrus]

Yes, you will receive the season rewards based on the highest rank you reached in your previous season, @tiny vapor.

[tiny vapor]

ohhh awesome thanks

[cyan citrus]

You're welcome, @tiny vapor!

[plain mason]

@cyan citrus

[cyan citrus]

Can you share another video recording that include the part before opening your inventory as well?

[cyan citrus]

Refer to this response, @plain mason.

[clever siren]

Open in the lobby?

[cyan citrus]

Yes, @clever siren.

[clever siren]

like this?

I am using Google Translator

[cyan citrus]

Got it! From where did you download the game, @clever siren?

[clever siren]

App Store

[cyan citrus]

To begin with, please try to repair the game from login menu using the Routine Repair option, @clever siren. Try again and see if it will make any difference. If the issue persists, please submit a report of this through #996546243859853424 in compliance with the channel's guidelines.

[clever siren]

Ok

thanks

[cyan citrus]

You're welcome!

[chilly pewter]

i just updated the game but there’s no mode 🥲

[celest shadow]

It be available on March 18.

[chilly pewter]

How come some people are able to access it?

[celest shadow]

It is not available yet.

[chilly pewter]

Are there players chosen for early access?

[native anvil]

If you were previously suspended, you may not be able to create or join a crew and participate in the All-Talent Championship.

Accounts with a history of cheating will be permanently suspended from participating in All-Talent Championship. For more information, please refer to the following announcement or contact the customer service in-game for further assistance, @lyric lodge.

#news message.

[cerulean dagger]

I opened a new youtube channel. I have no information about the terms of service. Which videos are forbidden to be uploaded on youtube? Can authorities provide information?

[native anvil]

You can find PUBG MOIBLE's terms of service at https://www.pubgmobile.com/terms/en.html.

[cerulean dagger]

this is very long, can you give brief and concise information?

[vivid geode]

bro same problem

[native anvil]

To determine which section you want to explore in more detail, you can read the headings and click on the specific heading to be directed to its details.

[earnest zodiac]

Can you just tell me I’m playing iPhone 14 pro max and im only getting 60fps and the fps keeps dropping Even when I'm using 90fps

[storm flume]

Please refer to subpoint(s) 4.6 and 4.7 in #faq for further information, @earnest zodiac.

[lime juniper]

Full APK (1 339 MB)

https://f.gbcass.com/PUBGMOBILE_Global_2.5.0_uawebsite_021B1493.apk

Aftermath Small APK (672 MB)

https://f.gbcass.com/PUBGMOBILE_Global_2.5.0_uawebsite_livik01_72763716.apk

Erangel Small APK (672 MB)

https://web.gpubgm.com/m/Website/xiaobao/PUBGMOBILE_Global_2.5.0_uawebsite_small_AA6C8B7C.apk

https://pubgmobile.live/apk

[fair orbit]

Help.I can't join Clan,Show Clan is not accepting requests.But Clan didn't set it.

[native anvil]

The clan to which you have sent a join request has closed the approval process for new requests. You may try to join another clan or attempt to contact the clan leader directly to request an invitation.

[vivid geode]

I've updated the game, I got everything as in the update, just not the event itself. Any tips?

[cyan citrus]

It will be available from March 18th at 02:00 (UTC+0), @vivid geode.

[vivid geode]

But, I've seen other already play the new mode.

[vivid geode]

for example ^

[sage carbon]

I updated the game through link which you provided in game news high victory thread....
But in ranked there is no new mod available? Plz help me

[sage carbon]

@lime juniper

[vivid geode]

I guess we just need to wait

[fair orbit]

clan leader try to invite me.But it shows that my version and his version are not consistent, but both of us are version 2.5.0.

[sage carbon]

@celest shadow

[maiden flax]

How can i update

[sage carbon]

@maiden flax

[lime juniper]

Please refer to our patch notes. We have specified the event time there.

[lime juniper]

Like Quendi stated above.

[maiden flax]

If I download this my controls and sense change??

Or not

[sage carbon]

Nope

@lime juniper ok 👍

[lime juniper]

We only control the global version. Other versions' event times may vary.

[maiden flax]

My version is kr

[brave wraith]

#questions where is my settings 👀

[unborn barn]

is there any way for me to unbind my email link in the account, i lost my email that is linked to my pubgm account, please anyone help i dont want to lose my accountv😭

[brave wraith]

@amber saddle

[final panther]

Good day. I foolishly lost my account, or rather, I was scammed and taken away. I fell for the trick of supposedly tik toker in order to upgrade my account, I gave him the data. I couldn't link my account by mail and phone number, so I didn't have a double check. He went in, made a binding, and on this I could no longer log into my account. What to do?

[onyx glade]

Hello, I need help

[shy copper]

it used to be a button there but now i cant find it? how can i find that i already report my problem how to check that if it is still declined or processing?

how to check my claims record?

[frosty current]

Welcome
I changed the server from the Middle East server to the Asian server by mistake
I hope to help you before the season ends

[shy copper]

i mean this where ca i find it?

[shy copper]

its not my file claim but