#questions

1 messages · Page 60 of 1

fresh turret
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@cyan citrus yes

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He bought only Royal Pass plus and nothing else

cyan citrus
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He did already collect the vouchers as you can see the tick indication in that video recording, @fresh turret. Also, special vouchers have no expiration date and can be stacked when used to purchase Royale Pass, ranks, points, or redemption items.

fresh turret
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please write again your last message, my message history is erased every time

cyan citrus
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Here, @fresh turret:

fresh turret
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but you say that in order to get this coupon you need to buy a separate subscription (RP Prime), but he did not buy it

cyan citrus
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He already purchased the RP Prime Plus subscription that is going to renew on 04/09/2023, @fresh turret:

fresh turret
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in short, okay, I'm ending this conversation, you still don't understand what I'm talking about.🙋🏻

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Good bye and gut day ✌️

cyan citrus
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I do know what you are talking about, @fresh turret. Let me clarify this. He did purchase the RP Prime Plus subscription and collected the supply vouchers. When you purchase the RP Prime Plus subscription, you can immediately collect 3 RP Special Supply Vouchers (300 UC). The vouchers can be used to purchase the Royale Pass. As you can see in the video recording, your friend is already subscribed to RP Prime Plus.

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He did not purchase the RP Prime but he did purchase the RP Prime Plus as shown in your video recording. This gives you same rewards with additional rewards as RP Prime.

fresh turret
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@cyan citrus I SAY IT AGAIN! HE DID NOT BUY RP PRIME. HE ONLY BOUGHT ROYAL PASS Pluss.😑😑😑🤦

cyan citrus
fresh turret
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@cyan citrus GOODBYE!

alpine flower
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Ежемесячная Продлевается 09 04 2023 Смена периода

This is what quendi is mentioning @fresh turret

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Maybe he didn't buy intentionally, but it's auto renewing from his card

fresh turret
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how can my friend get this frame and emote? Elite Pass Plus he already bought

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So write your last answer again

cyan citrus
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The frame should have been collected automatically, @fresh turret. You can select one of the available emotes using this option:

rapid bramble
green agate
rapid bramble
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So The rare role explicitly has permission

green agate
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It is subject to further future changes if needed.

rapid bramble
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I am not talking about future or past, talking about present

barren nest
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Hello
Someone stole my account and registered it on his own number
I only have an email, can I cut it?

storm flumeBOT
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Please contact the customer service for further assistance, @barren nest. Refer to subpoint 5.4 in #faq for further information.

gleaming current
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Okay my question is

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Your servers respond barely despite 50ms ping

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Why

storm flumeBOT
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Please do not use languages other than English, @devout tiger. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

native anvil
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We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server, @devout tiger:

https://www.gameloop.com/.

maiden pond
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hi got problem max device login reached how to reset it

night cloak
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Is it possible to remove Device Verification from pubg mobile account ? Cuz im dying i lost my phone with my sim card too now i got new phone and i know my social linked email all infos but cant login because of Device Verification 🥲 !!!!
Is there anything that you guys can help me out

Id : 538699777
Serve : EU

native anvil
native anvil
normal fox
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hello

tired fractal
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does vs ai count for melee kills?

normal fox
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my account is hacked i need help and i have all informtion to say it is my account

night cloak
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Hello ?

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So can you guys help or not ?

native anvil
native anvil
tired fractal
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can i do that in vs ai?

native anvil
night cloak
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Oh aight! my message was delete so yh thanks!

tired fractal
native anvil
native anvil
tired fractal
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okay thanks

native anvil
night cloak
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yo can I smh report ppl on this server?

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bc there’s a guy who wanted to scam my pubgm account, kinda want him off this server so he cannot keep contacting other members

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he is claiming to send free uc if ppl give him their account link. pretty basic but that doesn’t decrease my will to get him out of this community <@&481161015728406538>

celest shadow
night cloak
celest shadow
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Yes, evidence is required.

night cloak
marsh widget
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Hello , someone linked their phone number to my account although i have other social media including facebook,twitter,gmail I can't log in to my account because the verification code is going to that anonymous number!! I have every detail associated with my account.
At the same day i contacted in-game support but unfortunately at the end I realized that the character id i wrote was wrong!!!(because of stress i had) The conversation was closed and I couldn't do anything. So i tried to contact them again but a robot is responding and it is not helpful at all.

native anvil
meager vigil
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guys is it

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possible

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for me to

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buy a pubg uc card

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thing

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i never seen a redeem option in pubg

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but i saw this thing

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i wanna know if this is legit

normal fox
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hello

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ineed talk with someone here please my account is hacked help me

marble cypress
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I have a problem that I feel unfair without using any cheating method, and the game tells me I'm afraid to register as normal, my account is clean, but the dairy is not satisfied with it being dismantled

open sphinx
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There is no timer on mythic forge event or any date to when will the new mythics will come. Any idea when will new ones arrive

marble cypress
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انا اخت بأن منغير سبب ممكن اعرف سبب انى اتحظر عشر سنين دون ارتكابى اى خطأ

storm flumeBOT
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Please do not use languages other than English, @marble cypress. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

plush sandal
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Hello i have a PUBG account linked to Email Mobile and Facebook my email is hacked by someone and he is using my pubg ID how can i remove email plz remove email from this account 51453898419 C7 |Zain

olive heron
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Здравствуйте

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Мою учетную запись pubg mobile взломали

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Прошлый никнейм: Hochubabla

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И есть вход с помощью google play

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Играл почти 2 года

rigid basin
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sir i need help

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jab mai game start karlita ho lobby change hoti hai arabi lobby lagty hai

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when i start the match my lobby changed to Arabic lobby and i get high ms

quaint pike
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Hi

storm flumeBOT
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Please contact the customer service for further assistance, @plush sandal. Refer to subpoint 5.4 in #faq for further information.

green agate
storm flumeBOT
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Please do not use languages other than English, @olive heron. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

olive heron
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my pubg mobile account was hacked, and at the entrance I ask for an SMS from a number that I did not bind. ID: 51600145501 Mail linked to the account: zannakoscelnak@gmail.com Old nickname Hohobabla My phone number: +79676612384

green agate
olive heron
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I wrote, they do not answer me

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@green agate Where else besides the game can I contact support about this?

lime timber
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.

spiral canopy
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hello

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hi

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can you help me

green agate
spiral canopy
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who's this?

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@green agate

green agate
spiral canopy
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okey

green agate
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Please consider blocking and reporting them to Discord.

spiral canopy
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long time ago my account was hacked
@green agate

green agate
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5.4 - How to contact the customer service?

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

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Instructions there.

spiral canopy
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I managed to log into my account yesterday

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@green agate ı cant

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@green agatethey hacked my account again

green agate
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We aren't able to help with account issues through the community unfortunately.

spiral canopy
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@green agatewhere can i get help?

green agate
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From the instructions I gave above.

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Only they can help you.

spiral canopy
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@green agatebut I can't connect to customer service, I can't login to my account even though my mail and phone number are connected

green agate
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Unfortunately there is no other way, we only have volunteers in this Discord.

spiral canopy
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@green agateI'm logged in to my account I want to remove my facebook account how can I do?

thick fiber
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Hello

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My account got hacked

junior birch
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Please contact the in-game customer service for further assistance, @thick fiber. Refer to sub-point 5.4 in #faq for further information.

half bronze
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Hello, I lost my login credentials for my account in the game and he could not log in, please help me to access my account again. Thanks ID 5880745004

green agate
static belfry
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Good afternoon, can you tell me why an error may occur in PUB mobile "Extremely suspicious activity was observed on your account, your device was added to the list of violators." I can't log into the game in any way

storm flumeBOT
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Please refer to subpoint(s) 2.12 in #faq for further information, @static belfry.

quiet cape
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Здравствуйте

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Меня заскамили на аккаунт

ancient cedar
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Please do not use languages other that English in this server, @quiet cape.
You can refer to sub-point 3.1 of #735483472432594994 for regional communities.

honest shuttle
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So many Chinese random adding idk why they want to steal my account?

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23

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But i declined all

cyan citrus
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A friend request from anyone will not compromise the security of your account in any way, @honest shuttle.

frank oriole
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hello

cyan citrus
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Hello! How may we help you, @frank oriole?

frank oriole
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i have to much problem with hackers this day

storm flumeBOT
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Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @frank oriole. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

frank oriole
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i already did many times in game but nothing happen

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yo

reef trail
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hello, if I have mythic forge emblems, will they be reset when the next one comes?

halcyon lynx
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مرحبا

storm flumeBOT
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Please do not use languages other than English, @halcyon lynx. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

halcyon lynx
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تم حظر حسابي

storm flumeBOT
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Please do not use languages other than English, @halcyon lynx. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

halcyon lynx
mental valve
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Hi

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem, @mental valve. Remember to read through #faq before asking questions in the support channels.

pale hill
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مرحبا

storm flumeBOT
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Please do not use languages other than English, @pale hill. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

pale hill
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Hi

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My account has been hacked before tow days I have all the evidence that it is my account what should I do

junior birch
rigid basin
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@storm flume

ancient cedar
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Do you require any assistance related to PUBG MOBILE, @rigid basin?

rigid basin
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yes

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when i start my Match i got mix lobby most of time arabic lobby thats why my Ms so high in Arabic lobby i set all my setting like Matching+ Region

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to Pakistan but still i got arabic lobby help me fix this @

ancient cedar
craggy portal
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Hello

hot grove
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hello
why the extreme option not showing in Samsung A53 5g ?
the phone is 120hz so he can play 60 fps and 90 but just it run pubg on 40 fps

cyan citrus
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Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics, @hot grove.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

For more information in this regard, please refer to this message: #questions message.

hot grove
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it's not run even 60 fps @cyan citrus

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Samsung A53 5g

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the cpu not bad

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i just want to show the extreme option to run on 60 fps

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cpu : Exynos 1280

tired fractal
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i think wait for update

cyan citrus
# hot grove it's not run even 60 fps <@406417233124917248>

It means that your device may not be supported or the game may have not been optimized for your device yet to provide the desired frame rate option, @hot grove. Feel free to contact the in-game customer service should you require further assistance with this.

hot grove
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can you do some research and see if Samsung A53 5g support 60 fps or no in pubg

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@cyan citrus

cyan citrus
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The available frame rate options are already available in your Graphic settings of the game, @hot grove. The unsupported frame rate options for your device will not be available. As mentioned previously, you can contact the in-game customer service should you require further assistance with this.

hot grove
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why i got timeout ?

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if i used any

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tool

tired fractal
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gfx is risky

cyan citrus
# hot grove why i got timeout ?

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service of the game and will result in an account suspension, @hot grove.

hot grove
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but the phone have good specs how the 60 fps option not showing

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i don't want 90 fps
i just want play on 60 fps smooth

cyan citrus
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Please refer to my previous responses again, @hot grove.

twilit zephyr
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account hacked currently have no access any way to recover my account ?

cyan citrus
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Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised or stolen accounts, @twilit zephyr.

hot grove
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@cyan citrus ok so the Samsung A53 5g
don't support 60 fps and i must wait pubg to update this

cyan citrus
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That is right, @hot grove. For further assistance in this regard, you may contact the in-game customer service.

hot grove
tired fractal
hot grove
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@tired fractal this update will make the device support ?

tired fractal
restive epoch
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I forgot where I registered my account

cyan citrus
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Could you please elaborate, @restive epoch?

restive epoch
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help me recover my account

cyan citrus
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Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with account related issues, @restive epoch.

coral lotus
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Do sd 860 support 90 FPS

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?

cyan citrus
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We do not have list of devices that support 90 FPS, @coral lotus. Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics, @coral lotus.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

quartz turret
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I can’t login

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Can u help me please to get back

storm flumeBOT
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Please contact the customer service for further assistance, @quartz turret. Refer to subpoint 5.4 in #faq for further information.

quartz turret
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And how can i contact the customer service

cyan citrus
quartz turret
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Thank u

karmic crow
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My account has been hacked

kind sandal
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Hello

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How can I appeal my account

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On pubg

karmic crow
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ID: 5362402570
Name: 『MAK』Ahmedツ

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My account has been hacked from the third link phone number and email

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With all the data and information about your account

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What do you want?

kind sandal
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ID:51485924982
Name:メŠṖẪԜɴ

karmic crow
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اعمل بيه ايه انا الحساب دة ..؟

storm flumeBOT
#

Please do not use languages other than English, @karmic crow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

karmic crow
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What should I do with it? I am this account..?

quick oak
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Hello

karmic crow
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hello

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Someone help me

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My account has been hacked

quick oak
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Same

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<@&481161015728406538>

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<@&639889499718942720>

karmic crow
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My account has been hacked

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My account has been hacked

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5362402570『MAK』Ahmedツ

ancient cedar
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Please contact customer service of your hacked social media accounts and customer service in-game, @karmic crow. For further information on how to contact customer service in-game, refer to sub-point 5.4 of #faq.

quick oak
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Hello
I need help
My account has been hacked

ancient cedar
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Please contact customer service of your hacked social media accounts and customer service in-game, @quick oak. For further information on how to contact customer service in-game, refer to sub-point 5.4 of #faq.

ripe frigate
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Hi

ancient cedar
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Hello, @ripe frigate.

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Do you require any assistance related to PUBG MOBILE?

ripe frigate
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Are you pubg official ?

ancient cedar
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No, sir. I'm a community member.

ripe frigate
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Is there any pubg official where i can talk to them

ancient cedar
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What is it about?

ripe frigate
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Im playing from season 4

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They have issue with me

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Why they just dont give me m4 glacier

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they should check the system

ancient cedar
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You can obtain M416 Glacier skin from classic crate.

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Crate openings are random and totally dependent on luck, it is not something one can help you with.

karmic crow
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My account has been hacked

ancient cedar
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Please contact customer service of your hacked social media accounts and customer service in-game, @karmic crow. For further information on how to contact customer service in-game, refer to sub-point 5.4 of #faq.

karmic crow
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I sent support too many times and the chat is closed

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please help me

ancient cedar
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What did they reply?

karmic crow
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The data is incorrect
Knowing that I have everything about my account, photos and documents

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I already sent it more than once but it was always rejected

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Why ؟؟

ancient cedar
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Moderators of this discord server are not affiliated with customer service, kindly recheck the information you have provided them and create a new ticket.

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It is not something which can can be sorted out through the community.

karmic crow
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Confirmed within my account and everything

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Why does he say it's not true?

ancient cedar
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It is not something which can be sorted out through the community as I said above. If they claim that the information you have provided them, is incorrect, it has to be true.

karmic crow
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Thanks

static sleet
grave jolt
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Здравствуйте

ancient cedar
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Do not use languages other than English in this server,@grave jolt. Refer to sub-point 3.1 of #735483472432594994 for regional communities.

umbral pond
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Hi

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My account stole

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I need help

storm flumeBOT
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We are unable to provide assistance if you do not ask a question or state a problem, @umbral pond. Remember to read through #faq before asking questions in the support channels.

native anvil
# umbral pond My account stole

We regret to inform you that we cannot help you with compromised accounts through the community. Additionally, please keep in mind that your account security is your own responsibility. Please contact customer service within the game for further assistance. Refer to subpoint 5.4 in #faq for further information.

pliant raptor
#

hej

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why server foes not respond ?

native anvil
ocean escarp
#

Hello

rotund scarab
#

Hello

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I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @rotund scarab. Remember to read through #faq before asking questions in the support channels.

rotund scarab
#

I cant access my game account please help

lusty holly
#

How do I share someone's TikTok promoting antiban hacks?

storm flumeBOT
green agate
# rotund scarab I cant access my game account please help

5.4 - How to contact the customer service?

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

lusty holly
#

Thank you

normal patrol
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I have some questions about account restriction.

normal patrol
#

Hello need help again.

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Recently I was talking with Krafton Customer Support#1346. But unfortunately he was getting disappear. Is there any other one?

onyx cairn
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There's no in-game support via Discord accounts, don't trust any people impersonating the support like this, @normal patrol as they are about to steal your PUBG MOBILE account. On another note: can you elaborate what do you mean by account restriction?

normal patrol
#

Oh my GOD. Recently someone was asking me about mail and phone number.

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I told him about all info.

night cloak
normal patrol
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Already I told him all

night cloak
#

who and when?

normal patrol
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Krafton Customer Support#1346 A few min ago

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Oh my god

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This is first time I'm here to get support on discord

night cloak
#

Ight then hurry up, log into ur account and change the email/password or whatever u gave them.

normal patrol
#

Ok fine

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WHat the

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Is that possible to do something wrong with my account by using this info?

night cloak
#

Absolutely. I don’t know what info exactly you granted him, but obviously he can try and log into your Account.

normal patrol
#

I give him mobile number, 3rd mail, UID

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and then it's happend

night cloak
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Any passwords?

normal patrol
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no

night cloak
#

Ok. Are you currently able to log into your Account?

normal patrol
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Yes I'm in game

night cloak
#

Good. Make sure you log im through your 3rd linked email. Then you might want to change that same email up just to be safe.

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There is some Account hacking and phishing by contacting the ingame support with some Account data and player info. So I’d rather play it saftey first.

normal patrol
#

Yes already he send me verification code into my mail

night cloak
#

To change your 3rd Link you’ll need to: Have logged in from your device in the last 15 days, the Email has to have been linked for at least 7 days and you have to be currently logged in through that very email

#

If all these requirements are met then you will be able to change your email linked.

night cloak
# normal patrol Yes already he send me verification code into my mail

Once again. Very much technically they cannot log into your account by having only ur links and not the passwords for them. But I am not sure what kind of things someone could potentially do with it.
If you want to be 100% safe I suggest you change your links and refrain from sharing your account data with anybody.

normal patrol
#

Ok fine. I will do. I am trying to join in my game again.

night cloak
#

To change your phone number linked you’ll have to meet the same requirements as for the 3rd link email. I understand changing a phone number is not as simple as an email, but maybe you can ask a friend or sibling to link their phone number.

normal patrol
#

Ok fine. I will do

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What types of support we will get here on PUBG official discord?

night cloak
normal patrol
#

I need to know about account restriction.

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My account was getting restricted or not

night cloak
#

What kind of restriction? Did you receive a warning, or what? I see, you can log in. So you’re not banned or anything.

little stone
#

Hello

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So in pubg customer service

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Thry said they will lead to recover guest account.

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I lost due to some circumstances as my old phone is not repairable

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Unfortunately i didnt save it in any social media account

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Ign-PranavPA123456
UID-5555196715

night cloak
#

You may contact the ingame customer service.

alpine flower
silk thorn
#

Hi

#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @silk thorn. Remember to read through #faq before asking questions in the support channels.

silk thorn
#

I left my account a year ago, and now I'm trying to access it via email, but I can't

hollow carbon
#

Hello. Can you please tell me how to get the "Pubg Mobile Partner" achievement?

wide void
hollow carbon
#

Can only content creatirs get them?

shut pulsar
#

Supply Scan bag not opening with tab or any other key in gameloop every gameloop player has been facing this issue since this event came for the first time.

plush rivet
#

@static sleet

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @plush rivet. Remember to read through #faq before asking questions in the support channels.

plush rivet
#

I applied for tournament licences and i got verified every step. And finally they give me 3 room, which duration is one day. Not only that when i close the room i can't find any room in my inventory and also in room create option.

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@static sleet

static sleet
plush rivet
#

Also try from here but not working

static sleet
#

Can you show a video recording?

plush rivet
#

i already send it check

static sleet
plush rivet
#

How can i open now @static sleet

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@static sleet

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I can't find here any option for room create

static sleet
#

I don't know the solution to this issue, @plush rivet. Please wait patiently for someone that is better informed than me to respond.

plush rivet
#

And i applied for 3 month room card but they give me 1 day 1 day 1 day. Now how can i start my tour.Please help

#

@celest shadow

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@static sleet where i should report for this issue?

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@static sleet where i should report this issue?

pure steeple
#

Hello, this is 『ABDO』PS. My account was hacked by an unknown person and I used a hack or something and my account was approved. recover my account

ID:5272106551

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Hello, I am 『ABDO』PS . My account was hacked by an unknown person, and I used a hack or something else, and my account was approved for that. Please recover my account

ID:5272106551

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Hello, this is 『ABDO』PS. My account was hacked by an unknown person and I used a hack or something and my account was approved. recover my account

ID:5272106551

alpine flower
#

@pure steeple contact in game support

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They can only help you

#

And wait patiently for their reply

plush rivet
#

I applied for tournament licences and i got verified every step. And finally they give me 3 room, which duration is one day. Not only that when i close the room i can't find any room in my inventory and also in room create option.

#

@alpine flower please help me now

alpine flower
#

when i close the room i can't find any room in my inventory
You used a room card to create the room you just exited so you won't find it in inventory

plush rivet
#

It's 1 day room card. So i can used it for 24 hours right? But am unable to create another room.

#

@alpine flower

alpine flower
plush rivet
#

@alpine flower

alpine flower
worthy sinew
#

If you have used 1 Day room card, you should be able to create multiple custom rooms in Rooms by tapping on Create Room (highlighted in red) for a day, @plush rivet .

jaunty prawn
#

There is a user who violated the rule, we could not find a solution

#

selling cheats

plush rivet
#

@worthy sinew Please check my video. I also said that it should be able to open multiple room cards but i can't open there is no timing showing

storm flumeBOT
worthy sinew
plush rivet
#

I used 3

worthy sinew
plush rivet
#

And every time it's vanished after creating 1 room

cerulean stump
#

Ау

storm flumeBOT
#

Please do not use languages other than English, @cerulean stump. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

plush rivet
#

@static sleet can i get new room cards for continue my event please?

#

@deft falcon can i get new room cards for continue my event now please

#

<@&481161015728406538>

#

@celest shadow

cerulean stump
#

Help

#

Help

alpine vector
#

Hello

#

Any help pls

night cloak
#

We are unable to provide assistance if you do not ask a question or state a problem, @alpine vector. Remember to read through #faq before asking questions in the support channels.

cerulean stump
#

Im Russian I don’t understand English language

plush rivet
#

@night cloak @deft falcon can i get new room cards for continue my event now please

alpine vector
#

Sorry . I received the help feature from Dima a few days ago, but I can't find it in the event center now. Can you help me? @copper oak

plush rivet
#

@night cloak then how can i complain to pubg mobile third party tournament or solve this problem

finite fog
#

#I'm tired of sending messages and freight bills, most of the purchase orders and yosi shipments were from the Muassidi website, the official website of PUBG Mobile, and what should I do, and my account has been stolen, and the company ignores all shipping invoices from the official Muassidi website for PUBG Mobile
51678334070
YJ MEDOYT#questions

#

I spoke a lot to the support in the game of PUBG Mobile, and I submitted messages and everything that proves the ownership of my stolen account in PUBG Mobile, but I regret that no one responds except for the bot, and I feel very sad and sorry, how do I recover my account, and the one who talks to me in support is a bot

#

Please, I want to recover my stolen account in PUBG Mobile, why don't you help me, where is the player service?

#

What do I do and no one responds

#

🥺🥺🥺🥺🥺

#

🥹🥹🥹🥹

alpine vector
#

Sorry . I received the help feature from Dima a few days ago, but I can't find it in the event center now. Can you help me?

#

@copper oak

cyan citrus
storm flumeBOT
#

Please contact the customer service for further assistance, @alpine vector. Refer to subpoint 5.4 in #faq for further information.

finite fog
#

There is no customer service. The only bot that talks to me is why no one helps me at all

cyan citrus
cyan citrus
finite fog
#

If you are a content creator or celebrity and ask for help, help will be provided immediately and the account will be recovered

cyan citrus
#

Your account security is your own responsibility in the first place, @finite fog. The help is always available through the customer service for account related issues. We only provide community support through this platform and cannot help you with account related issues. Please avoid being persistent after you have been answered.

alpine vector
#

Can you help me ??
I received the help feature from Dima a few days ago, but I can't find it in the event center now. Can you help me?@support

cyan citrus
alpine vector
#

How?

cyan citrus
#

What do you mean, @alpine vector?

alpine vector
#

How can I return to the message does not appear for me.

#

I can't go back to God I don't see her

plush rivet
#

@cyan citrus is there any way to complain the issue 3rd party tournament licences

cyan citrus
rotund scarab
#

@cyan citrus i dmed you

cyan citrus
#

Please state your issue here, @rotund scarab.

alpine vector
#

Okay thank you♥️

cyan citrus
plush rivet
#

@cyan citrus please clear it again i won't understand

cyan citrus
#

What you don't understand, @plush rivet?

alpine vector
#

But how can I communicate with them? from inside the game? @cyan citrus

cyan citrus
#

Yes, @alpine vector. Please refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

plush rivet
#

@cyan citrus say it again please what to do?

rotund scarab
#

I tried to reach the in-game support for a lone time to recover my hacked account and only they send a bot reply with “missing information” and i provided all infos to them so can i reach someone from the support who can i talk to and show him all the proofs?

cyan citrus
rotund scarab
#

@cyan citrus

cyan citrus
#

If you are unable to provide the customer service with the required and accurate information, they may not be able to proceed with your request, @rotund scarab. You may try to contact the customer service again. This is not something we can help you with.

rotund scarab
#

They only send one reply and close the ticket and i did provide receipts and correct dates to them and i still dont know what is missing with my infos

cyan citrus
#

For any questions meant for the customer service, please ask them directly, @rotund scarab. The moderators of this Discord server are not affiliated with the customer service and this is only a community support channel. As mentioned previously, we cannot help you with this matter through the community.

storm flumeBOT
#

Please do not use languages other than English, @stray nimbus. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

stray nimbus
#

Hi

#

I have a problem with an account and ineed to talk with some one in arabuc language

#

Please

cyan citrus
#

You can only use English language here, @stray nimbus. If you would like to seek assistance in your preferred language, you may refer to #735483472432594994 sub point 3.1 for a list of regional communities.

stray nimbus
#

I play with my account very normally, I open it on the laptop and on the mobile, and there are no problems
I opened a second account belonging to my friend and played with it for two days, now ut's get pan for one day, then 3 days, and now a week
Someone told me that it is in files and is still runing in the game (how I don't understand)
Although my account does not have any problem and it is still working normally and nothing happened to it
Can you help me with that.

ID : 5871947655

Thank you.

storm flumeBOT
#

Please refer to subpoint(s) 2.12 in #faq for further information, @stray nimbus.

shy pine
#

Hello

alpine flower
#

@shy pine mention your problem or please move on to #chat

honest shuttle
#

I did the mission on rp and it says still doesn't done yet idk if my suqad have to win or die because i died first

hot warren
#

I want to speak pubgm game developers

#

Pls speak to me

pseudo vessel
#

Hello, the people in the channels I've thrown are shooting pubg cheat, can you close it?

hot warren
#

No sir I want to speak game developers

cyan citrus
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @hot warren. Remember to read through #faq before asking questions in the support channels.

pure steeple
#

Hello, I am 『ABDO』PS . My account was hacked by an unknown person, and I used a hack or something else, and my account was approved for that. Please recover my account

ID:5272106551

storm flumeBOT
#

Please refer to subpoint(s) 2.12 in #faq for further information, @pure steeple.

pure steeple
#

Hello, I am 『ABDO』PS . My account was hacked by an unknown person, and I used a hack or something else, and my account was approved for that. Please recover my account

ID:5272106551

stray nimbus
#

I can not find tha chat!!

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @pure steeple.

storm furnace
#

Please review my account

storm flumeBOT
#

Please refer to subpoint(s) 2.12 in #faq for further information, @storm furnace.

storm furnace
#

Please review my account

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @storm furnace.

limpid slate
#

I need help linking my account because my Facebook has been permanently disabled and I can't access my account

#

<@&481161015728406538>

#

<@&639889499718942720>

#

@ocean bane

cyan citrus
#

If Facebook was the only login method connected to your PUBG MOBILE account, you will first need to recover access to it by contacting the Facebook's customer service: https://www.facebook.com/help. Your other option is to create a new account and continue playing the game, @limpid slate.

limpid slate
#

Facebook support told me that Facebook has been permanently disabled and there is no going back on that decision

#

I have the Facebook data to confirm that it is my private account

#

Why not pay attention to my disabled Facebook data, and this is evidence that it is my Facebook account with my phone number. I can easily change the password while it is disabled.

cyan citrus
#

We unfortunately will not be able to help you with this any further through the community, @limpid slate. You may still try to contact the in-game customer service.

limpid slate
#

Can you give me your customer service email

cyan citrus
#

The e-mail for the customer service is service@pubgmobile.com, @limpid slate. However, the only recommended way to contact the customer service is through inside the game.

umbral drum
#

Hi

lyric juniper
#

I won 1500 uc in the martial arts event, but it didn't come, I would appreciate it if you could help me.

#

I won 1500 uc in the martial arts event, but it didn't come, I would appreciate it if you could help me.

cyan citrus
#

You have already been answered regarding this, @lyric juniper. Please reach out to the in=game customer service for further assistance with this.

cyan citrus
lyric juniper
#

I won 1500 uc in the martial arts event, but it didn't come, I would appreciate it if you could help me.

cyan citrus
opal grove
#

Hi my name is Rostislav

#

Unfortunately, I didn't start donating to the game like that... and I missed the cool magic bomb dance.
I ask him to add with the next update of the game. More people are playing this game. and many will buy it. please consider my application
I would also like to say that there are a lot of dishonest players.

please take action...

I am writing via (google translator sorry)

cyan citrus
#

Please share a screenshot of the game item you are referring to, @opal grove. Regarding your second concern, please add more details about the kind of violation you have encountered in the game.

night cloak
#

Hi

thin prawn
#

Hi, my account has been hacked and I cannot log in to use the in app customer service function

cyan citrus
#

Please use the Help option located on the login menu of the game to contact the customer service if you cannot access your account, @thin prawn.

storm flumeBOT
#

Please do not use languages other than English, @verbal kernel. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

verbal kernel
storm flumeBOT
#

Please refer to subpoint(s) 2.12 in #faq for further information, @verbal kernel.

thin prawn
#

I have tried and they said they cant help

#

I cant log in with facbook or mobile

cyan citrus
#

Then you may try to contact the customer service again, @thin prawn. We cannot help you with compromised accounts through the community.

thin prawn
#

Thank you

cyan citrus
#

You're welcome!

verbal kernel
polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @verbal kernel.

fiery steppe
native anvil
# fiery steppe

Please be advised that if you log in to the Vietnamese version of PUBG MOBILE, you will not be able to use the same account to play in the global English version. It is important to understand that this restriction has been imposed by the Vietnamese government and there is nothing that the developers can do about it.

You have the option to either continue playing with your account in the Vietnamese version or create a new account in the global version. We appreciate your understanding and cooperation regarding this matter.

glacial verge
#

heloo

ancient cedar
#

Do you require any assistance related to PUBG MOBILE, @glacial verge?

olive isle
#

@native anvil is vpn allowed to use ?

storm flumeBOT
#

Please refer to subpoint(s) 3.23 in #faq for further information, @olive isle.

rare zinc
#

My facebook page is unpublished
Tencent give me 11 Copyright strike from my page

#

Please help me as soon as possible 🙏

lyric juniper
#

Hello
I won 1500 uc in the martial arts event, but it was not sent even though it was 1 month, I would be very happy if you could help me.

plush rivet
#

@static sleet how can you solve my problem? it"s almost 24 hours.
But i didn"t get any solution.

storm flumeBOT
#

Please send your concern in #1055891271849353226 and wait patiently for a response, @lyric juniper @rare zinc. We may otherwise have to mute you.

#

We are unable to provide assistance if you do not ask a question or state a problem, @plush rivet. Remember to read through #faq before asking questions in the support channels.

rare zinc
#

Hello

#

My facebook page is unpublished because of Tencent give me 11 Copyright strike to my facebook page

#

I never promote any hacking content or third-party application..

I uploaded a video title hacker vs Player that video i downloaded from TikTok and i have that.

Tik tok video link-https://www.tiktok.com/t/ZTRWbnba8/

My facebook page is unpublished so i can't upload any link

lament jackal
#

can't login with twitter

rare zinc
#

Please help me Tencent

fringe ridge
#

Quendi

#

have record

#

idk is it bug

#

check dm

#

@cyan citrus

junior birch
junior birch
brave flare
#

Hell

junior birch
#

Please contact the in-game customer service for further assistance, @night cloak. Refer to sub-point 5.4 in #faq for further information.

junior birch
next granite
rose galleon
#

the dotted link does not open to view the reports

honest shuttle
#

Scam

#

I equipped it

#

@cyan citrus bro help bro cant ride it

#

This is scamming

rose galleon
#

how can it be that it is on official pubg

#

@honest shuttle

#

how can it be that it is on official pubg

#

#Ticket

real sedge
rose galleon
#

I will ticket you to the official platform

storm flumeBOT
#

Please do not use languages other than English, @limpid island. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

native panther
#

Is there any news about the Update?

cursive kernel
#

I need help with this thing....

feral forge
cursive kernel
#

@feral forge

indigo socket
#

Merhaba

cursive kernel
feral forge
storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @native panther. Once we do, we will publish further information in #news.

native panther
#

Okay thanks

feral forge
young forge
#

Hi!
So hang gliders are going away in next update?

cursive kernel
#

Anyone know why it show

honest shuttle
real sedge
honest shuttle
#

What

honest shuttle
#

I have 0$ now i have to save again

real sedge
honest shuttle
night cloak
#

Hello, my pubg mobile privileges account was stolen. They added a number to my account and opened two-step verification, so I reached you here id=5628434342 Stolen links=Facebook,number,e-mail address Links by me = Twitter Twitter username=@alinezihi800 Connection date = February 18, 2023 I will forward the receipts I hereby request you to take the necessary action I wish you good work

#

<@&481161015728406538>

#

<@&639889499718942720>

storm flumeBOT
#

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

night cloak
#

Hello, my pubg mobile privileges account was stolen. They added a number to my account and opened two-step verification, so I reached you here id=5628434342 Stolen links=Facebook,number,e-mail address Links by me = Twitter Twitter username=@alinezihi800 Connection date = February 18, 2023 I will forward the receipts I hereby request you to take the necessary action I wish you good work

#

Hello, my pubg mobile privileges account was stolen. They added a number to my account and opened two-step verification, so I reached you here id=5628434342 Stolen links=Facebook,number,e-mail address Links by me = Twitter Twitter username=@alinezihi800 Connection date = February 18, 2023 I will forward the receipts I hereby request you to take the necessary action I wish you good work

#

<@&639889499718942720>

pearl flame
#

Hello good afternoon, I have a question please. for me to have access to the top highlights does it depend on the level or is it released only for some? is that in my so appears the highlights and replay

native anvil
pearl flame
#

wow I thought this was support for the game lol

native anvil
native anvil
native anvil
pearl flame
#

then. but I'm a diamond and mine doesn't have it 😢

#

APK

#

because the Playstore store was not entering it was giving a lot of errors, and I came here and they told me to install the apk from the site

worthy sinew
#

Is there any other requirement for Top Highlights other than being in Diamond Tier or higher rank?

real sedge
#

Yasser, do you know how the MVP is chosen? Like do I have to loot and kill more people or what?

pearl flame
#

@worthy sinew pser I think it must have because for me it didn't release

native anvil
native anvil
worthy sinew
#

Thanks for the reply, @native anvil . I shall contact the in-game customer service.

native anvil
#

Could you please elaborate more?

#

To access the number of your pending, accurate, and inaccurate reports, please refer to the Statistics section: https://bit.ly/3tXs2hQ.

night cloak
#

hello

#

Help me

native anvil
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak
#

My account was stolen I want to connect to the customer representative

real sedge
native anvil
night cloak
#

@native anvil | don't understand

native anvil
# night cloak <@498624173199982603> | don't understand

Please keep in mind that we are not affiliated with Customer Service, and we are unable to assist with account-related issues through the community. Kindly reach out to in-game support for further assistance. Refer to subpoint 5.4 in
#faq for further information.

native anvil
# real sedge The MVP in classic matches

The MVP is determined by evaluating several categories such as: survival, kills, supplies, support, damage, and rank points. The player with the highest combined score across all categories is chosen.

native anvil
proud summit
#

Hi i need help with the game resolution. It's pixelated but only in PUBG in other things and PUBG browser it's completely normal

young elbow
#

Are you playing on an emulator, @proud summit?

proud summit
#

No

#

Im playing on tablet

young elbow
proud summit
#

You can see that some of the pixels are not rendered

native anvil
proud summit
#

Okay ill try as soon as possible because im kinda busy right now

native anvil
gleaming terrace
#

how do i convert to elite when i bought normal royal pass

torpid thicket
young elbow
#

Hello, @torpid thicket how can we be of assistance?

young elbow
torpid thicket
#

Hello, I had a pubg account linked to this Discord account, but I can’t log in through it, i.e. there is no Discord icon when I log in.

#

What to do? And can this problem be solved?

storm flumeBOT
#

Please do not use languages other than English, @torpid thicket. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

torpid thicket
#

I'm sorry, I'm from Ukraine and I use a translator, so some words may not be correct

cyan citrus
#

The Discord login method is only available when you download the game from PUBG MOBILE website: https://www.pubgmobile.com/, @torpid thicket.

torpid thicket
#

Oh thanks I'll try

native anvil
#

Accounts with a history of cheating will be permanently suspended from participating in All-Talent Championship. For more information, please refer to the following announcement or contact the customer service in-game for further assistance, @wicked cargo.

#news message.

snow nymph
#

Hello sir I have a problem I want to contact with your customer service. In game customer service is not helping me.please give me a support. I was playing pubg from 2018 and I am a streamer. My id was hacked. I want to recover it. I have my fb login even 3rd email but hacker change my phone number.
Please help me sir.

cyan citrus
#

We unfortunately cannot help you with compromised accounts as we only provide community support through this platform, @snow nymph. You may try to contact the in-game customer service again.

storm flumeBOT
#

Please do not use languages other than English, @unborn phoenix. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

pearl flame
#

I'm Diamond 2 and I already activated the highlights option in the settings, even though mine doesn't have the option of highlighting report generator and top highlights 😢

#

Do you have more requirements?

#

😢

native anvil
pearl flame
#

it doesn't show up for me add everything

pearl flame
#

where is the customer service is it only by email?

native anvil
pearl flame
#

Ok

wild matrix
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @wild matrix. Remember to read through #faq before asking questions in the support channels.

storm flumeBOT
#

Please do not use languages other than English, @floral herald. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

floral herald
#

hello, my account was stolen!! please help me recover id 546121523, I've been playing for a long time since the release of the game, I played from the very beginning with honor 6c pro, vivo y12, iphone 7, iphone 12 pro max, I live in Russia, Moscow, Novochersk Boulevard! was registered on facebook and mail nkirusin2@gmail.com. there are donation checks from kachishop, please help !!

#

🥺

cyan citrus
#

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts. If you have a phone number linked to the account, you should enable secondary verification through your Account settings of the game, @floral herald.

night cloak
#

Hi

#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak
#

I have matching problems 😭😭

I am on an émulator MEMU PLAY I need help .

native anvil
night cloak
#

Ok but now there is nothing to do to solve my problem?

native anvil
# night cloak Ok but now there is nothing to do to solve my problem?

This issue can have several causes:

▫️ Players who use third-party emulators will not be matched with players who use GameLoop (since the number of players in these emulators is few).
▫️ Emulators generally have a smaller player base compared to mobile platforms, so a higher matchmaking time can be expected.

Furthermore, matchmaking time depends on how many players are currently in the queue for the specific game mode, perspective, or map you are playing in.

Lastly, please note that the use of third-party emulators may result in the suspension of your account.

hollow path
#

How long does this take

#

Bruh

#

☠️☠️

#

It’s been 1 hr and I still haven’t got the highlight

empty oracle
#

When does 2.4.5 update comes?

alpine flower
strange gorge
#

This person uses x-rays and a hacker bot. I hope you help me reduce the hacker, because they help friends, so get Conquer, thank you

‎ID: 51268298147
‎Name : تمتع؟o

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @strange gorge. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

proud summit
#

Hello, i said yesterday that i have problem with the resolution and that the game is pixelated but i didn't have time to record it. But here is the video

#

Hello, i have an problem with resolution in pubg. It's really pixelated and doesn't look very nice

green agate
proud summit
#

Why the messages keep deleting

thorn condor
#

The event PUBG MOBILE memories is it available worldwide?

night cloak
#

What i do?

storm flumeBOT
#

Please do not use languages other than English, @dull zodiac. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

#

Please do not use languages other than English, @ocean jungle. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

#

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

dull zodiac
#

Peace be upon you I have a problem and I am tired of it very psychologically I have opened an annual memory box with a value of 65,000 thousand tears because I want to wear the horse pure and I am psychologically tired and insatiable and no clothes and when he came down before I opened an absolute cold and Your Honour Chauf tightened my bachelor 65,000 tons worth of 15,000 pounds or pounds 5456991311

surreal eagle
#

سلام عليكم

#

هل اجد من يساعدني

storm flumeBOT
#

Please do not use languages other than English, @surreal eagle. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

#

Please contact the customer service for further assistance, @dull zodiac. Refer to subpoint 5.4 in #faq for further information.

blazing prism
#

@green agate gib pubgm mena discord server link.

urban valley
#

Hlo

#

Why you are not supporting my issue

#

Why can't i change phone no., I have enough evidence to proof its my account , it is connected with my gmail

green agate
#

5.4 - How to contact the customer service?

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

urban valley
#

What kind of support do you do in the discord then, i don't understand.

green agate
#

We help with anything that doesn't involve payment or account issues.

urban valley
#

I am sorry to ask but supporst such as ?m

green agate
#

As previously stated, anything not involving those two categories.

urban valley
#

I understood that part but
What can we expect from discord's support section excluding account and payment issue ?

green agate
#

Everything else besides those two categories.

urban valley
#

Like ?

green agate
#

Quite frankly, Everything.

red cave
#

The link from top reporters status doesn't work

worthy sinew
#

Currently the Status spreadsheet link to check Statistics of your reports is down, @red cave . It will be fixed.

red cave
#

Thank you, what should i do next to get reworded?

queen citrus
#

Why Does My Device Not Support 90FPS Or Even 60FPS?
My Device Screen Refresh Rate Is 90Hz.
Helio G95 Processor Is Similar To The Snapdragon 855+
Looking Forward For Your Reply.
Thank You.

worthy sinew
#

Please read the method explained by Error in #1069353475286249544 to know how rewards are calculated, @red cave . Note: The minimum reward is 1 000 UC.

green agate
# queen citrus Why Does My Device Not Support 90FPS Or Even 60FPS? My Device Screen Refresh Rat...

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics. If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit through https://forms.gle/e1cyNbdzbbhAuYWQ6 if your device does not currently support the 90 FPS settings.

queen citrus
alpine flower
kindred crypt
#

Why I can't participate All Talent Championship

green agate
hearty owl
#

? uptade ?

trim furnace
#

Merhaba

cyan citrus
storm flumeBOT
#

Please do not use languages other than English, @trim furnace. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

trim furnace
#

One minute

hearty owl
#

uptade?

trim furnace
#

My PUBG Account was connected to Facebook. Once my Facebook account is closed, I can't access my PUBG account. Can you help ?

carmine cloak
#

My account got hacked can you please get my account back

trim furnace
#

Kral Türkçe biliyor musun

storm flumeBOT
#

Please do not use languages other than English, @trim furnace. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

carmine cloak
#

Hello

trim furnace
#

Hiç

#

Hi

carmine cloak
#

Can you help me

trim furnace
#

Yes my account hacked

#

??

#

I don't speak much English

#

My PUBG Account was connected to Facebook. Once my Facebook account is closed, I can't access my PUBG account. Can you help ?

cyan citrus
#

If Facebook was the only login method connected to your PUBG MOBILE account, you will first need to recover access to it by contacting the Facebook's customer service: https://www.facebook.com/help. Your other option is to create a new account and continue playing the game, @trim furnace.

cyan citrus
full wadi
#

Will Qbz weapon ever introduced in Erangle map permanently?

#

I want to upgrade that weapon only if it's available permanently in Erangle + Livik permanently

storm flumeBOT
#

Please do not use languages other than English, @storm ruin. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

cyan citrus
full wadi
#

Yes it's available in livik but not in Erangle yet

cyan citrus
full wadi
#

Ok sure. Also can you confirm it that Qbz is available in Livik is permanent?

slow ruin
#

The number here is very small and I can't read it

proud summit
#

If someone knows how to help dm me because i can't see the messages

alpine flower
proud summit
#

I have pixelated game

alpine flower
proud summit
#

Xiaomi pad 5

#

It's a tablet

alpine flower
#

@proud summit send a screen recording of it

alpine flower
proud summit
alpine flower
proud summit
#

I can see the pixels being weird

alpine flower
real sedge
#

@proud summit Playing on a wide stretch will cause issues like this.

proud summit
#

Even without

#

It's like that

alpine flower
proud summit
#

I have anti aliasing on

alpine flower
#

Um

proud summit
#

But on screen recorder its loks better than in reality

alpine flower
storm flumeBOT
#

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @alpine flower.

proud summit
#

I don't

#

Im using regular Pubt

#

Pubg

alpine flower
proud summit
#

When i first downloaded it it eas like this

real sedge
#

Have you performed a repair routine from login menu? @proud summit

proud summit
#

Nope

real sedge
#

Could you please do that?

proud summit
#

Im going to try

real sedge
#

Do you know how to do that?

#

Okay.

proud summit
#

Yeah i do

#

It didn't help

#

I got good photo where you can see the pixels

#

Especially on the hair

#

@real sedge @alpine flower

proud summit
#

Okay

alpine flower
#

Or put your graphics in hdr or ultra if available
@proud summit

#

Yea forgot to ask you what graphics are you on?@proud summit

proud summit
#

Lobby ultra hf

#

Hd

alpine flower
#

Ohh

turbid sandal
#

When will update 2.5 come?

proud summit
#

Whenever pubg wants

#

Nobody knows

#

Maybe next season

dull zodiac
#

Peace be upon you I have a problem and I am tired of it very psychologically I have opened an annual memory box with a value of 65,000 thousand tears because I want to wear the horse pure and I am psychologically tired and insatiable and no clothes and when he came down before I opened an absolute cold and Your Honour Chauf tightened my bachelor 65,000 tons worth of 15,000 pounds or pounds 5456991311

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @turbid sandal. Once we do, we will publish further information in #news.

tight crown
#

Where do i report an cheater?

carmine cloak
#

My account got hacked please help

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @tight crown. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through http://bit.ly/3ZCEgg5.

#

Please contact the customer service for further assistance, @carmine cloak. Refer to subpoint 5.4 in #faq for further information.

fallow anchor
fiery depot
#

Hello

cyan citrus
#

Hello! How may we help you, @fiery depot?

sage gyro
#

How to paly HDR +90 fps in gameloop

cyan citrus
#

Please add more details about the issue you are facing, @night cloak.

cyan citrus
night cloak
umbral ruin
#

hi

alpine flower
#

Seems like a bug
Please report it in #996458713126797405 and for time being reinstall the game if it helps

alpine flower
lament solstice
#

Hi

#

I need help please

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @lament solstice. Remember to read through #faq before asking questions in the support channels.

regal sierra
#

how can i enable low/high toss button i can’t find it anywhere ://

green agate
lament solstice
#

My account is hacked please i need help

karmic oak
#

the first roll-out for update is on monday?

cyan citrus
#

Please keep an eye on #news for more information, @karmic oak.

cyan citrus
# lament solstice My account is hacked please i need help

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts. If you have a phone number linked to the account, you should enable secondary verification through your Account settings of the game.

gilded merlin
#

Hi

#

My Account Is Hacked

#

Please Help

cyan citrus
blazing prism
#

@lament solstice

rotund lichen
#

how many points i need to reach ace master

real sedge
night cloak
#

اسلام عليكم

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

storm flumeBOT
#

Please do not use languages other than English, @plucky linden. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

flat meteor
#

When is the new update coming out?

cyan citrus
#

The PUBG MOBILE fifth anniversary update will be released on March 16, @flat meteor.

cyan citrus
#

You're welcome!

icy magnet
#

Hello, I have 2 PUBGM accounts and i use twitter as login one of them i can login without facing any problem the other one keep saying loading for like 5 mints and then this msg pop up.
P.S: i tried to search my IGN but couldn't find it.

cyan citrus
#

Does it only happen when using an emulator, @icy magnet? Have you tried to log in with a phone device?

icy magnet
#

Yes. i tried to log in with a phone and same issue it show me loading icon and then same msg.

cyan citrus
#

Can you share a video recording of the issue from your phone device, @icy magnet?

icy magnet
#

okay i will do once i back home

frail quarry
#

#questions over the week I have had issues with my Ms.. it's been playing between 200-600...

frank oriole
#

hello

#

when next update come up

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @frank oriole. Once we do, we will publish further information in #news.

icy magnet
frank oriole
#

lol what that mean

night cloak
#

Hello

#

Is there any administrator or assistant here

wintry dagger
#

hello

#

why removing mode its boring without it

#

when is next one

sinful dragon
#

Hello, PUBG Mobile Company. I have a problem. Previously, when I was playing, my ping was 20 but almost since the beginning of this season, my ping has not dropped below 45, and this thing is causing me inconvenience. Please solve this problem, as many players suffer from this problem, thank you

olive isle
#

@static sleet when will the next update coming ?

humble eagle
#

Any mod ?

#

@celest shadow

storm flumeBOT
#

We currently do not have a specific release date for the upcoming update, @olive isle. Once we do, we will publish further information in #news.

humble eagle
#

Can't see past message

#

If you're still here @static sleet

native anvil
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

native anvil
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @humble eagle. Remember to read through #faq before asking questions in the support channels.

humble eagle
#

Do I report the post in a buy and sell PUBG ACCOUNT group or report the group exactly?

#

@native anvil

native anvil
slate lantern
#

Hello when it’s the new chapter 13 of metro royal ? Please

storm flumeBOT
#

Please do not use languages other than English, @inland vine. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

inland vine
#

Sorry, I will write in English. Hello! I bought a headdress with silver shards, but I wanted to buy a suit. How do I cancel a purchase and return the Silver Shards that can be used to buy the item I originally wanted to take? I don't need a headdress because I don't like it. Your in-game chat does not help and cannot help me, so I am writing to you.

native anvil
icy magnet
#

@native anvil sorry but if it a DNS problem why i can log in normal with my other account

inland vine
#

Okay thank you. It's very unfortunate that this is the case. Have a good day!

native anvil
icy magnet
#

Hello, I have 2 PUBGM accounts and i use twitter as login one of them i can login without facing any problem the other one keep saying loading for like 5 mints and then this msg pop up.
P.S: i tried to search my IGN but couldn't find it.

native anvil
native anvil
icy magnet
#

@native anvil my 2 account are linked to twitter one i can log in without facing any problem the other give me this msg in screen record

native anvil
native anvil
tight viper
#

Hey

icy magnet
#

Okay, but still dont know why, but i will try

tight viper
#

Can you help me

#

Why is event over before nee update

native anvil
night cloak
#

where is the event gone?

icy magnet
#

@native anvil I did changed the DNS to 1.1.1.1 - 1.0.0.1 as it show in #faq 4.3 but nothing change same msg

native anvil
#

The "servers not responding" issue often occurs when your internet connection is unstable due to a weak signal. To fix the issue, please try the following solutions, @icy magnet:

▫️ Restart your internet connection, switch between cellular data or Wi-Fi, or move to an area with fewer internet users.
▫️ Restart your router, wait for 1-2 minutes, and then restart the game.
▫️ Restart your device and try again.

icy magnet
#

@native anvil sorry but all this steps are a waste of time coz if it a connection or a DNS problem then why i can log in with my other account using the same network without facing any issue. so please take the next step coz all this network and DNS steps is not helpin and i already tried my self all this steps before i come here.

#

i even tired in my friends house different location and different network aswell

native anvil
#

If you have already tried all of these solutions, including performing a routine repair of the game from the login menu and resetting your device's network settings, and the issue still persists, please contact the in-game customer service for further assistance, @icy magnet.

icy magnet
#

@native anvil I want but i get nothing but the BOT answers and it not help so i come here hoping to get a real help

native anvil
icy magnet
#

i see, alright ty anyway

native anvil
proven timber
#

Hi

#

I am trying to contact PUBG mobile past 3 months . My account has been hacked. Please could you help me get it back

#

Please

cyan citrus
#

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts, @proven timber.

proven timber
#

I can’t even able to open my account

#

How will I do tht

#

I’ll tell u my details could you please help

cyan citrus
#

If you are not able to access your account, please use the Help option located at the login menu to contact the customer service, @proven timber. We only provide community support through this platform and we cannot help you with compromised.

rough grail
#

My account got hacked

native anvil
# rough grail My account got hacked

Please contact the customer service of your social media accounts and the in-game customer service for further assistance. If you have a phone number linked to the account, we recommend enabling secondary verification.

Further instructions on how to contact customer service can be found in sub point 5.4 of #faq.

dim wharf
#

Hello!

#

I forgot my password

#

[YKT] script - My login

#

I don't have access to mail

native anvil
dim wharf
#

I've lost everything

#

I don't have a number

native anvil
# dim wharf I've lost everything

Please contact the customer service of your social media accounts and the in-game customer service for further assistance.

For more information on how to contact customer service, please refer to sub point 2.8 and 5.4 in #faq.

dim wharf
#

used to be: 89640764210

native anvil
dim wharf
#

Ok

shut surge
#

i lost access to my account it got hacked and the hacker put a sms verify with his phone number i still have the email and the twitter account but i can't access it because the sms verify can i delete it?

native anvil
proven timber
#

Hi

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @proven timber. Remember to read through #faq before asking questions in the support channels.

rough grail
#

My account hacked yesterday..the hacker connect its gmail and phone number and turn on the secondary verification...what to do now....plzzzzzzzzz help..
PUBG ID 5723859416

native anvil
flat meteor
#

How is someone supposed to kill him

native anvil
# flat meteor

Your teammate is having internet issues, so their movement looks like this - like they're moving fast.

grand dagger
#

When will Metro Royale open?

native anvil
midnight sparrow
#

how is this possible? how much does your game lag?

native anvil
midnight sparrow
#

@native anvil which weapon is the most powerful of the assault rifles? Thanks

native anvil
midnight sparrow
#

@native anvil I still can't understand it, can you tell me? Rate of fire M416 (87), Vector (65)? In reality, Vector is faster. Thanks

native anvil
midnight sparrow
#

@native anvil yes, but without fasteners M416 (75), and Vector (56). In reality, Vector shoots faster

native anvil
#

To ensure the security of your account, refrain from sharing your personal or login information with anyone or through any links. For additional assistance, kindly contact the customer service of your social media accounts and the in-game customer service, @edgy tulip.

For more information on how to contact customer service, please refer to sub point 2.8 and 5.4 in #faq.

tight crown
#

Uh i just wanted to ask,When will Region titles reset?

night cloak
native anvil
tight crown
#

okay thanks 😊

native anvil
storm flumeBOT
#

Please do not use languages other than English, @hollow breach. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

hollow breach
#

Bj

native anvil
#

Hello, how may we help you, @hollow breach?

hollow breach
night cloak
#

I have a problem that my game does not show the correct phone number when authenticating with a codec. So I don't get an SMS for verification. I have all the data that the account is mine. Also in-game payments. Can you help me with this? I don't want to lose my account.
ID 5366938693

storm flumeBOT
#

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

nocturne lintel
#

Hello. Someone hacked my twitter account and link his email on my pubg game. He even used my UCs..

solemn quartz
#

hi

#

i need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @solemn quartz. Remember to read through #faq before asking questions in the support channels.

solemn quartz
#

My account was hacked i need help

limpid dew
#

holla

solemn quartz
#

hi

limpid dew
#

How can I get my stolen account back? The hack has been disguised because it was stolen

#

How can I get my stolen account back? The hack has been disguised because it was stolen
?

#

<@&639889499718942720>

#

@celest shadow

storm flumeBOT
#

Please contact the customer service for further assistance, @solemn quartz and @limpid dew. Refer to subpoint 5.4 in #faq for further information.

velvet idol
#

Any PUBG Mobile 2.5 schedule?

rough grail
#

@Yasser#5423 my account got hacked ...hacker changed my email and phone no and enabled secondary verification....but my fb is linked ...but i cant login to remove hacker's email or phone no as he has applied secondary verification..kindly help

prisma lance
#

i hae problem

hollow heath
#

I registered for the Arab Talents yesterday, and I have not received any hardships until now

#

When will the wrenches arrive?

delicate bolt
#

i need help @lime juniper

kindred crypt
cerulean scroll
delicate bolt
#

he

#

@cerulean scroll

#

@static sleet

#

i need some help

static sleet
#

That is a scammer, @delicate bolt. Please block them and report them to Discord.

delicate bolt
#

what

#

ok

#

bro

static sleet
#

The person that contacted you is not a representative of the PUBG MOBILE customer service. They are a known scammer, @delicate bolt.

delicate bolt
#

con you dm me

#

pls

#

@static sleet

#

i need some help

static sleet
#

What is your issue, @delicate bolt?

delicate bolt
#

can you dm me

#

@static sleet

static sleet
delicate bolt
#

ok

static sleet
night cloak
#

Hello PUBG mobile officials. There was no sales transaction, my account was stolen because of the virus that infected my phone, no matter how many requests I make, the Turkish side does not help at all.

#

dear officials, the Turkish side does not help at all, it automatically closes the conversation, in-game support automatically closes the conversation, our account has been stolen.

storm flumeBOT
#

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

night cloak
#

<@&481161015728406538> Dear authorities, despite the appointment of the necessary doctors, there is no one who helps, please help, I am very victimized.

static sleet
night cloak
#

Turkish authorities are not interested in us, they keep throwing obstacles🥹

#

@static sleet my account was hacked please help in-game support is not helping it automatically closes the conversation

static sleet
#

Try changing the language to English and try contacting the in-game customer service again, @night cloak.

Moderators in this server are not customer service agents. We are volunteers to help enforce the #735483472432594994 of this server in this server, outside the server, we are regular players of the game just like you.

night cloak
#

Quick question my account got stolen it’s reported to custom service in game i got all the proof names payment and ect but still didn’t get email back is this normal? When maybe they respond back?

#

@static sleet Well, the Turkish side is not helping, that side should contact us and give a heavy warning, they keep blocking us 🥹

#

@static sleet @celest shadow Please help me, I'm a victim, they stole my account, I have the necessary decorations, and the Turkish side is not even interested in us.

celest shadow
celest shadow
# night cloak <@378923860189380608> <@149350774554624000> Please help me, I'm a victim, they ...

Please contact the in-game customer service for further assistance. Ensure that you prepare and provide the requested information accurately, this is a measure to verify your identity and ownership of the account.

Please be advised that the moderators of this Discord server are not affiliated with the in-game customer service and are unable to assist with in-game account issues, other than to direct you to contact the in-game customer service.

desert tapir
#

Hi big brother I was bends on game with team up with other can you help

#

Hello

#

Any buddy can help

night cloak
#

@celest shadow they don't help, they close the conversation automatically, we are very victims, we have expectations from the knee, please help 😭😭

desert tapir
#

@celest shadow big brother

#

Help 🥺 I did big mistake

#

Hello any one here

celest shadow
polar marshBOT
#

Please refer to subpoint 2.12 in #faq for further information, @desert tapir.

modern gyro
#

What's the deal with metro royal?

storm flumeBOT
#

Please do not use languages other than English, @sweet grove. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

brave lark
#

My account has been stolen

ocean orbit
#

Мне нужна помощь. Не удается войти в аккаунт MrGUCCI

brave lark
#

No, I can log in

ocean orbit
#

My friend. I’m not support

brave lark
#

Where is the support?

ocean orbit
#

I don’t know

kindred pollen
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @kindred pollen. Remember to read through #faq before asking questions in the support channels.

alpine flower
#

@brave lark contact in game support
Only they can help you