#questions | PUBG MOBILE | Page 59

storm flumeBOT Mar 3, 2023, 6:52 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @upbeat jay. Remember to read through #faq before asking questions in the support channels.

upbeat jay Mar 3, 2023, 6:52 PM

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I need help

storm flumeBOT Mar 3, 2023, 6:52 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @upbeat jay. Remember to read through #faq before asking questions in the support channels.

upbeat jay Mar 3, 2023, 6:54 PM

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i am not matching. what to do ?

native anvil Mar 3, 2023, 6:55 PM

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upbeat jay i am not matching. what to do ?

Please share a screenshot or video recording of the issue you are facing.

upbeat jay Mar 3, 2023, 6:56 PM

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Matching taking too long

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Since a week

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Still didn't get a match to play

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I tried since a week but never get a match

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Server - Asia

cyan citrus Mar 3, 2023, 7:00 PM

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What is the device you are using and which server you are playing in, @upbeat jay?

upbeat jay Mar 3, 2023, 7:00 PM

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Iphone 14 Pro max

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Server - Asia

rustic temple Mar 3, 2023, 7:09 PM

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هلا

upbeat jay Mar 3, 2023, 7:10 PM

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?

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English please

cyan citrus Mar 3, 2023, 7:18 PM

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For how long have you been facing this issue, @upbeat jay? Also, what is your current rank?

neon shore Mar 3, 2023, 7:28 PM

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Hi sir
There was a mistake and my YouTube channel was closed, 18 of my videos were mistakenly strick by Tencent and I really didn't make a mistake, the videos are completely safe, please help, it will never happen again and I swear to comply

fast forge Mar 3, 2023, 7:34 PM

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My account was closed two years ago and I don't know what to do. I can help with evidence if possible

storm flumeBOT Mar 3, 2023, 7:35 PM

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Please send your concern in #1055891271849353226 and wait patiently for a response, @neon shore. We may otherwise have to mute you.

cyan citrus Mar 3, 2023, 7:35 PM

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fast forge My account was closed two years ago and I don't know what to do. I can help with...

Was it compromised or suspended?

storm flumeBOT Mar 3, 2023, 8:32 PM

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Please do not use languages other than English, @obtuse stratus. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

empty oracle Mar 3, 2023, 8:41 PM

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oh sorry I didn’t get pinged

pastel token Mar 3, 2023, 8:47 PM

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Hello

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I want to report a player who is cheating and streaming in TikTok

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How can i report it ?

cyan citrus Mar 3, 2023, 8:50 PM

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Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @pastel token. You can also submit a report through https://bit.ly/3uDSJZv. To report online PUBG MOBILE cheating content, you may do it through https://bit.ly/3soBavK.

pastel token Mar 3, 2023, 8:52 PM

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He is streaming on TikTok right now

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The link you sent needs YouTube link

cyan citrus Mar 3, 2023, 8:54 PM

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Please use the second link if you want to report online content, @pastel token.

modest grotto Mar 3, 2023, 8:54 PM

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Had this issue it started in the br lobby where my joystick on my screen was stuck when i was moving i had to close the game completely to fix it

pastel token Mar 3, 2023, 8:56 PM

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Thanks @cyan citrus that works

modern escarp Mar 3, 2023, 8:57 PM

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Hello, my YouTube channel has been closed by Tencent Games because of the use of the word hack in the thumbnail, if it was not like this. What should I do to review my YouTube channel?

cyan citrus Mar 3, 2023, 8:58 PM

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pastel token Thanks <@406417233124917248> that works

You're welcome!

storm flumeBOT Mar 3, 2023, 8:58 PM

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Please send your concern in #1055891271849353226 and wait patiently for a response, @modern escarp. We may otherwise have to mute you.

cyan citrus Mar 3, 2023, 8:58 PM

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modest grotto Had this issue it started in the br lobby where my joystick on my screen was stu...

Do you happen to have a video recording of the issue?

empty oracle Mar 3, 2023, 9:03 PM

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cyan citrus Do you happen to have a video recording of the issue?

Also when’s the perimum crate coming back

cyan citrus Mar 3, 2023, 9:13 PM

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We unfortunately do not have information regarding this, but we can predict that it will be released after the current custom crate ends, @empty oracle.

digital herald Mar 3, 2023, 9:14 PM

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Hello, my game account has been stolen. I am unable to access the account. Can you help me?

cyan citrus Mar 3, 2023, 9:14 PM

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Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts. If you have a phone number linked to the account, you should enable secondary verification through your Account settings of the game, @digital herald.

digital herald Mar 3, 2023, 9:16 PM

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I've contacted everyone. I don't want a bot. I need to talk to a competent person

lyric juniper Mar 3, 2023, 9:16 PM

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I won 1500 uc from the martial art event, but it did not come, I would be very happy if you could help.

cyan citrus Mar 3, 2023, 9:17 PM

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Can you share a screenshot or the link to the event, @lyric juniper?

cyan citrus Mar 3, 2023, 9:18 PM

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digital herald I've contacted everyone. I don't want a bot. I need to talk to a competent perso...

Further instructions on how you can contact the customer service are provided in #faq sub point 2.8 and 5.4. We unfortunately cannot help you with compromised or stolen accounts through the community.

lyric juniper Mar 3, 2023, 9:20 PM

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@cyan citrus

Screenshot_2023-03-04-00-20-06-891_com.android.chrome.jpg

cyan citrus Mar 3, 2023, 9:26 PM

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Please contact the in-game customer service for further assistance if you have not received the prize, @lyric juniper.

rancid mountain Mar 3, 2023, 9:43 PM

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@cyan citrus there is a scammer within this server that I would like to report

bitter verge Mar 3, 2023, 9:44 PM

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Hi

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My account gotta havked

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Hacked

cyan citrus Mar 3, 2023, 9:48 PM

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If you still have access to your account, please link a phone number and enable secondary verification through your Account settings of the game. Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts, @bitter verge.

cyan citrus Mar 3, 2023, 9:48 PM

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rancid mountain <@406417233124917248> there is a scammer within this server that I would like to...

Feel free to send me a private message regarding this or submit a report through #discord.

lyric juniper Mar 3, 2023, 9:48 PM

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I won 1500 UC in martial arts challenge but not submitted please help me

tired finch Mar 3, 2023, 9:50 PM

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cyan citrus Please contact the in-game customer service for further assistance if you have n...

!?! That's a phishing website

cyan citrus Mar 3, 2023, 9:50 PM

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cyan citrus Please contact the in-game customer service for further assistance if you have n...

Please refer to this response, @lyric juniper.

cyan citrus Mar 3, 2023, 9:50 PM

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tired finch !?! That's a phishing website

It is not.

tired finch Mar 3, 2023, 9:50 PM

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Are you sure?

cyan citrus Mar 3, 2023, 9:50 PM

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Yes, @tired finch.

tired finch Mar 3, 2023, 9:51 PM

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Okay thank you for the clarification

simple osprey Mar 3, 2023, 9:56 PM

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Is there anywhere I can see what I got muted for? It doesn't seem to show up on my merit page and I have no idea what I did wrong

native anvil Mar 3, 2023, 10:33 PM

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simple osprey Is there anywhere I can see what I got muted for? It doesn't seem to show up on ...

If you need further assistance with this issue, please don't hesitate to contact customer service within the game. Refer to subpoint 5.4 in #faq for further information.

upbeat summit Mar 3, 2023, 10:36 PM

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My acc got hacked some one linked their email with out my concern

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I couldn't get help from customer support

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Can any one sort out

native anvil Mar 3, 2023, 10:37 PM

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We cannot help you with account related issues through the community, @upbeat summit. Please contact the customer service in-game for further assistance. Check out sub point 5.4 in #faq for details on how to reach customer service.

upbeat summit Mar 3, 2023, 10:38 PM

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It says conversation ended

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I just wanna unlink the new added email please help

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I feel i am gonna lose my account to a hacker

craggy geyser Mar 3, 2023, 10:40 PM

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how to fix the downloud has started closing this screen will bot affect the downloud progress

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i cant downloud the maps

upbeat summit Mar 3, 2023, 10:41 PM

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Screenshot_20230304-041110_dac7cc7571c39b392df64923967cf7da.jpg

Screenshot_20230304-041105_dac7cc7571c39b392df64923967cf7da.jpg

Screenshot_20230304-041058_dac7cc7571c39b392df64923967cf7da.jpg

native anvil Mar 3, 2023, 10:42 PM

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upbeat summit It says conversation ended

You may try contacting them again. Please be aware that only in-game customer service can help you with this issue. We cannot help you with account-related issues through the community, @upbeat summit.

native anvil Mar 3, 2023, 10:43 PM

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craggy geyser how to fix the downloud has started closing this screen will bot affect the dow...

Please share a video recording of the issue you are facing.

upbeat summit Mar 3, 2023, 10:43 PM

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Is there any one discord for account realeted queries

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It has two xsuits bro i don't wanna give it down to a hacker

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Pls help brother i can share the orginal email in which my acc was created

native anvil Mar 3, 2023, 10:46 PM

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upbeat summit Is there any one discord for account realeted queries

Please note that the moderators of this Discord server are unable to assist with account-related issues as we are not affiliated with customer service. The in-game customer service is the only way to seek help with such issues.

craggy geyser Mar 3, 2023, 10:46 PM

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upbeat summit Mar 3, 2023, 10:47 PM

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Thank you brother hope but in-game customer support is not responding i don't know who else to contact

craggy geyser Mar 3, 2023, 10:47 PM

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@native anvilhelp pls

native anvil Mar 3, 2023, 10:47 PM

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craggy geyser

Please switch to a more stable internet connection or try to switch between Cellular and Wi-Fi network.

native anvil Mar 3, 2023, 10:49 PM

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upbeat summit Thank you brother hope but in-game customer support is not responding i don't kn...

If you have submitted your issue to customer service with all the required details, kindly wait patiently for a response from a customer service representative. Customer Service receives a large number of requests every day, and it may take some time to review them. A support agent will contact you as soon as possible. We appreciate your patience and understanding while they process your request.

craggy geyser Mar 3, 2023, 10:52 PM

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@native anvilit dosent work

native anvil Mar 3, 2023, 10:55 PM

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craggy geyser <@498624173199982603>it dosent work

Please try to perform a routine repair of the game and restart your device. If the issue persists, change your DNS settings by referring to the instructions provided in #faq sub point 4.3.

quaint goblet Mar 3, 2023, 11:00 PM

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.

alpine dust Mar 3, 2023, 11:00 PM

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.

storm flumeBOT Mar 3, 2023, 11:01 PM

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Please do not use languages other than English, @alpine dust. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

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We are unable to provide assistance if you do not ask a question or state a problem, @quaint goblet, @alpine dust. Remember to read through #faq before asking questions in the support channels.

elder rose Mar 3, 2023, 11:56 PM

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Can someone help me with an Account issue?

native anvil Mar 4, 2023, 12:09 AM

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elder rose Can someone help me with an Account issue?

If you require help with account-related issues, please reach out to the in-game customer service. We are not affiliated with customer service and therefore unable to assist with such issues through the community. Check out sub point 5.4 in #faq for instructions on how to reach customer service.

analog summit Mar 4, 2023, 12:41 AM

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Completed all missions and did not reach level 50? Is there an explanation

native anvil Mar 4, 2023, 12:50 AM

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analog summit Completed all missions and did not reach level 50? Is there an explanation

There are Elite missions and Weekly Activity that allow you to earn up to 180 RP points from the Weekly Activity, in addition to the 10 points you earn daily just for logging in.

storm flumeBOT Mar 4, 2023, 1:49 AM

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Please do not use languages other than English, @deft marsh. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

storm flumeBOT Mar 4, 2023, 2:15 AM

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Please do not use languages other than English, @deft marsh. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

deft marsh Mar 4, 2023, 2:15 AM

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?

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Help me, my account was hacked

native anvil Mar 4, 2023, 2:17 AM

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deft marsh Help me, my account was hacked

Please reach out to the customer service in-game for further assistance with compromised accounts. You may refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

inner geode Mar 4, 2023, 3:30 AM

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Umm I'm new to PUBG and I'm level 25 gold and I found this guy isn't his kd and kills really high I'm not sure he's hacking or not but he was 597m from me in storm look away and back and he's looting right next to mee see his [KD,kills,wins] do they seem like a hacks stuff?

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My KD is 1.57

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What

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I'm new

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That's someone I found

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Oh

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Bro stop delete messages

cyan citrus Mar 4, 2023, 3:38 AM

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It is normal, but if you have other suspicion on the player, feel free to report the player through in-game using the built-in report feature or the customer service, @inner geode. You may also submit a report through https://bit.ly/3uDSJZv if you have video evidence.

inner geode Mar 4, 2023, 3:39 AM

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Nah I don't I don't really rec pubg

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Hey I will invite him to a game for proof

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And...

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He stole a darn ex upgrade from me

storm flumeBOT Mar 4, 2023, 3:40 AM

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Please avoid going off-topic, @inner geode. You may have unrelated conversations in #chat.

night cloak Mar 4, 2023, 6:52 AM

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Is there someone that could help me?

storm flumeBOT Mar 4, 2023, 7:01 AM

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We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

opal valley Mar 4, 2023, 7:14 AM

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Whay should I do If I deleted my facebook account ?

winged wraith Mar 4, 2023, 7:14 AM

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Hi , I opened a Create using AG but my uc go?!!!!!

wraith dome Mar 4, 2023, 8:05 AM

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Someone who have problem with ios recording? (when i start to record its dropping absolutely my frames to 60). (Device : 13 pro)

storm flumeBOT Mar 4, 2023, 8:16 AM

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Please contact the customer service for further assistance, @opal valley @winged wraith @wraith dome. Refer to subpoint 5.4 in #faq for further information.

ancient bough Mar 4, 2023, 9:17 AM

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Hi

alpine flower Mar 4, 2023, 9:25 AM

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Please use #1055891271849353226 for this

alpine flower Mar 4, 2023, 9:26 AM

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ancient bough Hi

Please move on to #chat for general conversation
This channel is for support regarding pubgm

ornate thistle Mar 4, 2023, 9:45 AM

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inner geode Umm I'm new to PUBG and I'm level 25 gold and I found this guy isn't his kd and ...

wait til you see 20KD players PeepoBlush

storm flumeBOT Mar 4, 2023, 10:17 AM

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Please do not use languages other than English, @thorny cloud. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

thorny cloud Mar 4, 2023, 10:19 AM

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My account has been stolen in PUBG Mobile, and all links have been changed, except for linking Facebook. Please help me in order to recover my account in PUBG Mobile

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#1077761379638984765

storm flumeBOT Mar 4, 2023, 10:23 AM

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Please contact the customer service for further assistance, @thorny cloud. Refer to subpoint 5.4 in #faq for further information.

thorny cloud Mar 4, 2023, 10:23 AM

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My account has been stolen in PUBG Mobile, and all links have been changed, except for linking Facebook. Please help me in order to recover my account in PUBG Mobile

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#questions

tall parcel Mar 4, 2023, 10:28 AM

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I can't use this voucher on this event 😭

Screenshot_2023-03-02-17-48-03-965_com.tencent.ig.jpg

Screenshot_2023-03-02-17-47-40-448_com.tencent.ig.jpg

thorny cloud Mar 4, 2023, 10:29 AM

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My account has been stolen in PUBG Mobile, and all links have been changed, except for linking Facebook. Please help me in order to recover my account in PUBG Mobile

junior birch Mar 4, 2023, 10:30 AM

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tall parcel I can't use this voucher on this event 😭

The Lucky Spin Voucher can be used after you have spent a minimum of 500 UC on Lucky Spin. Please avoid being persistent after you have already been answered.

junior birch Mar 4, 2023, 10:30 AM

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thorny cloud My account has been stolen in PUBG Mobile, and all links have been changed, exce...

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information.

thorny cloud Mar 4, 2023, 10:31 AM

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#questions

tall parcel Mar 4, 2023, 10:36 AM

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@junior birch but, see the Spin cost is already 500uc+

thorny cloud Mar 4, 2023, 10:41 AM

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My account has been stolen in PUBG Mobile, and all links have been changed, except for linking Facebook. Please help me in order to recover my account in PUBG Mobile

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#questions

short igloo Mar 4, 2023, 11:48 AM

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Does pubgmobile support background map downloads?

storm flumeBOT Mar 4, 2023, 12:35 PM

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Please do not use languages other than English, @umbral pond. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

feral forge Mar 4, 2023, 12:37 PM

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short igloo Does pubgmobile support background map downloads?

No. You will need to keep the app stays open.

native panther Mar 4, 2023, 12:37 PM

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Hey, will the Help and Support button be back or not

storm flumeBOT Mar 4, 2023, 12:38 PM

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Please contact the customer service for further assistance, @thorny cloud. Refer to subpoint 5.4 in #faq for further information.

thorny cloud Mar 4, 2023, 12:38 PM

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My account has been stolen in PUBG Mobile, and all links have been changed, except for linking Facebook. Please help me in order to recover my account in PUBG Mobile

feral forge Mar 4, 2023, 12:39 PM

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You have already been answered multiple times, please refrain from repeating the same question here, @thorny cloud.

feral forge Mar 4, 2023, 12:39 PM

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native panther Hey, will the Help and Support button be back or not

We currently have no information in this regard.

native panther Mar 4, 2023, 12:39 PM

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Okay. And thanks for your quick response

thorny cloud Mar 4, 2023, 12:47 PM

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#questions

daring shell Mar 4, 2023, 1:43 PM

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I am looking for a Ukrainian or Russian speaking person who can help with a problem in Pubg Mobile

wooden loom Mar 4, 2023, 2:01 PM

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Please unblock my account My account has just been blocked without committing any kind of fraud and has not violated the rules of the game.

Desktop_Screenshot_2023.03.04_-_15.51.46.95.png

flint osprey Mar 4, 2023, 2:27 PM

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Copyright strike from my facebook page

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I don't promote any hacking or third party application who is against your community guidelines. Please help me please 😭

My page is unpublished so i can't provide link

Report no-1976305679370546

storm flumeBOT Mar 4, 2023, 2:31 PM

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Please send your concern in #1055891271849353226 and wait patiently for a response, @flint osprey. We may otherwise have to mute you.

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Please do not use languages other than English, @daring shell. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

polar marshBOT Mar 4, 2023, 2:31 PM

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Please refer to the private message from @polar marsh for further information, @wooden loom.

thorny cloud Mar 4, 2023, 2:58 PM

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#questions Why don't you help me to recover my stolen account when I have provided everything that proves ownership of my stolen account

native anvil Mar 4, 2023, 3:01 PM

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thorny cloud <#481200416349224980> Why don't you help me to recover my stolen account when I ...

Your inquiry has been answered many times. Please note that we cannot assist you with this issue through the community. Only in-game customer service can help you with such issues. Also, be aware that the security of your account is your responsibility. Please refrain from inquiring about the same issue and follow up with customer service within the game.

storm flumeBOT Mar 4, 2023, 3:02 PM

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Please do not use languages other than English, @rough spear. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

lyric juniper Mar 4, 2023, 3:34 PM

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I won 1500 uc from martial art Challeng but it didn't come please help me

native anvil Mar 4, 2023, 3:39 PM

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lyric juniper I won 1500 uc from martial art Challeng but it didn't come please help me

Your question has already been answered. Please contact customer service in-game for further assistance. Additionally, kindly avoid asking about the same matter after receiving an answer.

fiery depot Mar 4, 2023, 3:45 PM

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هلو

storm flumeBOT Mar 4, 2023, 3:45 PM

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Please do not use languages other than English, @fiery depot. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

fiery depot Mar 4, 2023, 3:45 PM

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السلام عليكم

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Hello

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Gdmoring

cyan citrus Mar 4, 2023, 3:47 PM

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Hello! How may we help you, @fiery depot?

sleek vortex Mar 4, 2023, 3:49 PM

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i need help
i forgot my 3rd link email address long ago and i want to change it
i have old uc receipts
if anyone could please help

honest shuttle Mar 4, 2023, 3:52 PM

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@cyan citrus

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Is this using an 3rd party app?

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https://youtu.be/yZg-MFrmNv8

YouTube

zombix gaming

cheat or not?

▶ Play video

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@cyan citrus he stand for a while and goes offline

lyric juniper Mar 4, 2023, 3:55 PM

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I won 1500 uc from martial art Challeng but it didn't come please help me

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how can i reach customer service

cyan citrus Mar 4, 2023, 3:56 PM

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You can contact the customer service through inside the game using the Customer Service option located in your Account settings, @lyric juniper.

lyric juniper Mar 4, 2023, 3:57 PM

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how can i reach customer service

cyan citrus Mar 4, 2023, 3:57 PM

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honest shuttle https://youtu.be/yZg-MFrmNv8

If you have a doubt that player was cheating, you may report the player through in-game using the built-in report feature or the customer service. You may also submit a report through https://bit.ly/3uDSJZv if you have video evidence.

cyan citrus Mar 4, 2023, 3:57 PM

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cyan citrus You can contact the customer service through inside the game using the Customer ...

Refer to this response, @lyric juniper.

lucid lagoon Mar 4, 2023, 4:34 PM

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hi

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My youtube channel was closed after you copyrighted my videos. Please withdraw copyright. I will delete all my bad videos

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my channel meta btw

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channel username metabtw

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please help me

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please contact me

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my e-mail address: metaderlerr@gmail.com

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<@&481161015728406538>

tacit wind Mar 4, 2023, 4:40 PM

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Hi there

storm flumeBOT Mar 4, 2023, 4:40 PM

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Please send your concern in #1055891271849353226 and wait patiently for a response, @lucid lagoon. We may otherwise have to mute you.

tacit wind Mar 4, 2023, 4:41 PM

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okay

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PUBG MOBILE ID : 5765169610

WhatsApp_Image_2023-03-04_at_10.35.33_PM.jpeg

storm flumeBOT Mar 4, 2023, 4:50 PM

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Please refer to subpoint(s) 2.12 in #faq for further information, @tacit wind.

normal patrol Mar 4, 2023, 4:54 PM

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Hello I need a help

cunning basin Mar 4, 2023, 4:54 PM

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I won 1500 uc from martial art Challeng but it didn't come please help me

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I won 1500 uc from martial art Challeng but it didn't come please help me

storm flumeBOT Mar 4, 2023, 4:55 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @normal patrol. Remember to read through #faq before asking questions in the support channels.

cunning basin Mar 4, 2023, 4:57 PM

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I won 1500 uc from martial art Challeng but it didn't come please help me

native anvil Mar 4, 2023, 4:57 PM

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cunning basin I won 1500 uc from martial art Challeng but it didn't come please help me

Please contact customer service in-game for further assistance. For more information on how to contact customer service, please see sub point 5.4 in #faq.

tacit wind Mar 4, 2023, 5:03 PM

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Hi theremy account is temporarily frozen

native anvil Mar 4, 2023, 5:03 PM

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tacit wind Hi theremy account is temporarily frozen

Please share a screenshot of the issue you are facing.

thorny cloud Mar 4, 2023, 5:04 PM

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I reported that my account in PUBG Mobile had been stolen, and I provided all proof of ownership of the private account in PUBG Mobile, and I was hoping to help me. The official silenced my voice for two hours #questions

cunning basin Mar 4, 2023, 5:07 PM

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I won 1500 uc from martial art Challeng but it didn't come please help me

native anvil Mar 4, 2023, 5:08 PM

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thorny cloud I reported that my account in PUBG Mobile had been stolen, and I provided all pr...

We have answered your inquiry multiple times. Please be aware that community support cannot assist you with this issue. Only in-game customer service can provide the required help. Please do not repeat the same inquiry and instead contact customer service within the game.

tacit wind Mar 4, 2023, 5:10 PM

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Hi there,
once I going to visit my id I just see your account is temporarily frozen
due to abnormalities detected in your emulator (it says please update your emulator latest version)

but i already have the latest version there is no confusion
please check this out and help me
thank you

my id : 5765169610
name : DEVIL么R0NY々

polar marshBOT Mar 4, 2023, 5:11 PM

#

Please refer to the private message from @polar marsh for further information, @tacit wind.

blazing prism Mar 4, 2023, 5:12 PM

#

@lyric juniper say here

storm flumeBOT Mar 4, 2023, 5:15 PM

#

Please do not use languages other than English, @tight tapir. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak Mar 4, 2023, 5:22 PM

#

Dose PUBG not care how scammers affect players??

#

I reported my issue and nothing has been done about it

native anvil Mar 4, 2023, 5:23 PM

#

Please add more details about the issue you are facing, @night cloak.

night cloak Mar 4, 2023, 5:25 PM

#

I was scammed by a player who was selling their account. I paid $400 didn't receive anything or my refund. And they are trying to sell it again

#

I can't file for a refund because they asked me to send it as friends/family on Paypal

native anvil Mar 4, 2023, 5:27 PM

#

Please be aware that account trading, buying, or selling is not allowed under PUBG MOBILE's terms of service. For any account-related issues, please contact customer service within the game, @night cloak.

night cloak Mar 4, 2023, 5:27 PM

#

And now I'm getting contacted by more scammers pretending to be " User Support"

#

A already have

native anvil Mar 4, 2023, 5:32 PM

#

night cloak A already have

Unfortunately, there is nothing else we can assist you with through the community. Please continue with the customer service for further assistance. Thank you for your understanding.

alpine flower Mar 4, 2023, 5:33 PM

#

native anvil Unfortunately, there is nothing else we can assist you with through the communit...

No
He is scammed by people who tried to sell him their account, how can customer support help him?

Instead he should be contacting PayPal and his bank for refund ? If it's possible @night cloak

tight tapir Mar 4, 2023, 5:33 PM

#

What is the hashtag to put on the vedios?

native anvil Mar 4, 2023, 5:34 PM

#

Could you provide more information on the hashtag you're referring to and the event it's associated with, @tight tapir?

tight tapir Mar 4, 2023, 5:37 PM

#

What is the hashtag to put on the vedios?

native anvil Mar 4, 2023, 5:37 PM

#

native anvil Could you provide more information on the hashtag you're referring to and the ev...

Please refer to this response, @tight tapir.

storm flumeBOT Mar 4, 2023, 6:14 PM

#

Please do not use languages other than English, @terse prawn. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

frail relic Mar 4, 2023, 6:15 PM

#

How is my message?

terse prawn Mar 4, 2023, 6:15 PM

#

No speak inglish

frail relic Mar 4, 2023, 6:16 PM

#

No german and English

cyan citrus Mar 4, 2023, 6:16 PM

#

How may we help you, @frail relic and @terse prawn?

terse prawn Mar 4, 2023, 6:16 PM

#

Is there a two-man tournament?

cyan citrus Mar 4, 2023, 6:16 PM

#

Could you please elaborate, @terse prawn?

frail relic Mar 4, 2023, 6:16 PM

#

I send a message. That my account get hacked. But I can‘t see it?

terse prawn Mar 4, 2023, 6:17 PM

#

Is there a duo tournament?

cyan citrus Mar 4, 2023, 6:17 PM

#

frail relic I send a message. That my account get hacked. But I can‘t see it?

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts. If you have a phone number linked to the account, you should enable secondary verification through your Account settings of the game.

cyan citrus Mar 4, 2023, 6:17 PM

#

terse prawn Is there a duo tournament?

If you are looking for tournaments, you may check the #tournaments channel for community=organized tournaments.

terse prawn Mar 4, 2023, 6:18 PM

#

Thankyou

storm flumeBOT Mar 4, 2023, 6:19 PM

#

Please contact the customer service for further assistance, @vague sentinel. Refer to subpoint 5.4 in #faq for further information.

frail relic Mar 4, 2023, 6:19 PM

#

Yes but I have make a break from the game and as I play the game, this feature it don‘t gives. It come first later out.

storm flumeBOT Mar 4, 2023, 6:20 PM

#

Please contact the customer service for further assistance, @frail relic. Refer to subpoint 5.4 in #faq for further information.

cyan citrus Mar 4, 2023, 6:20 PM

#

terse prawn Thankyou

You're welcome!

frail relic Mar 4, 2023, 6:22 PM

#

Yes I have do this. You don‘t see my message, to begin how get deleted

#

Hello players,

Thank you for your patience.

At the moment, we have forwarded the current situation with all the information provided to the responsible department.

In the meantime, we thank you for your understanding and patience.

Further information can be found in our official sources:

Facebook:Deleted the link
Twitter: Deleted the link
Discord: Deleted the link

Please let us know if you have any further questions or problems and we will be happy to help you.

Thank you for supporting PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE!

Sincerely,

PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Service

#

I have send all the data how they want to verify that this is my account. After my message I have wait 1 week if they answer me back. I report at the 17.02.2023 that my account get hacked.
My question, what they mean with this message?

#

How long this need if I get my account back?

cyan citrus Mar 4, 2023, 6:28 PM

#

A delayed response from customer service can be expected as they receive an enormous number of requests every day, @frail relic. Please wait patiently and continue with the customer service. The moderators of this Discord server are not affiliated with the customer service.

frail relic Mar 4, 2023, 6:30 PM

#

Ok. Thanks for your questions, this support is top. Customer service is very slow. 2 messages in 2 weeks ☹️

karmic oak Mar 4, 2023, 7:11 PM

#

When is 2.5 release?

cyan citrus Mar 4, 2023, 7:15 PM

#

It will be released this month, @karmic oak. Please keep an eye on #news for more information.

frail relic Mar 4, 2023, 7:17 PM

#

Hallo wer ist das?

#

cyan citrus Mar 4, 2023, 7:17 PM

#

This is a scammer who would attempt to steal your account. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and service@pubgmobile.com, @frail relic.

frail relic Mar 4, 2023, 7:23 PM

#

Ok. Thanks

#

I have think too

drowsy tundra Mar 4, 2023, 7:48 PM

#

Hi

#

I need help please

#

My account got hacked

cyan citrus Mar 4, 2023, 7:49 PM

#

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts, @drowsy tundra.

drowsy tundra Mar 4, 2023, 7:50 PM

#

They don’t answer on my massages

#

Please my friend do something

#

I can’t login to my account

cyan citrus Mar 4, 2023, 7:51 PM

#

A delayed response from customer service can be expected as they receive an enormous number of requests every day. We unfortunately cannot help you with compromised accounts through the community, @drowsy tundra.

drowsy tundra Mar 4, 2023, 7:52 PM

#

Tell me what would I do

cyan citrus Mar 4, 2023, 7:52 PM

#

Continue with the customer service, @drowsy tundra.

drowsy tundra Mar 4, 2023, 7:53 PM

#

You mean from the Help option in the game?

cyan citrus Mar 4, 2023, 7:54 PM

#

Further instructions on how you can contact the customer service are provided in #faq sub point 2.8 and 5.4, @drowsy tundra.

unkempt compass Mar 4, 2023, 7:55 PM

#

hello

cyan citrus Mar 4, 2023, 7:56 PM

#

Hello! How may we help you, @unkempt compass?

frail relic Mar 4, 2023, 7:56 PM

#

Hallo, why after I talk here. Scammers write to me. The next one, have write to me. Make the support Channel more discreet, that not everyone can read this!

unkempt compass Mar 4, 2023, 7:56 PM

#

Is there Arabic support?

cyan citrus Mar 4, 2023, 7:57 PM

#

frail relic Hallo, why after I talk here. Scammers write to me. The next one, have write to ...

This change was implemented to prevent such scam attempts. Please feel free to send messages in this channel should you require assistance regarding PUBG MOBILE. Also, make sure to report scammers directly to Discord.

frail relic Mar 4, 2023, 7:58 PM

#

How i can report the guys?

cyan citrus Mar 4, 2023, 7:58 PM

#

unkempt compass Is there Arabic support?

Sadly, not in this server. If you would like to seek assistance in your preferred language, you may refer to #735483472432594994 sub point 3.1 for a list of regional communities.

cyan citrus Mar 4, 2023, 8:01 PM

#

frail relic How i can report the guys?

Please block them and report them directly to Discord at https://dis.gd/report. If you find that a scammer is member of this Discord server, you may also submit a report through #discord.

frail relic Mar 4, 2023, 8:03 PM

#

Ok. I have do this. But that’s new account. First 1-2 weeks old. After they accounts get blocked they make new account.

cyan citrus Mar 4, 2023, 8:04 PM

#

Still, you should report them, @frail relic.

frail relic Mar 4, 2023, 8:04 PM

#

Yes the one I have. But the another one it don‘t work. I don‘t know why 🤷‍♂️

#

If I click on report, but it don‘t make anything

cyan citrus Mar 4, 2023, 8:09 PM

#

Could you elaborate, @frail relic?

frail relic Mar 4, 2023, 8:10 PM

#

If I click on report, nothing change or any message come.

cyan citrus Mar 4, 2023, 8:10 PM

#

Can you share a screenshot or video recording, @frail relic?

frail relic Mar 4, 2023, 8:10 PM

#

Ok. Thanks

#

I test it again after i restart discord first

devout ginkgo Mar 4, 2023, 8:19 PM

#

How do i apply for pubg mobile partner?

cyan citrus Mar 4, 2023, 8:21 PM

#

Are you referring to PUBG MOBILE Partner title, @devout ginkgo?

devout ginkgo Mar 4, 2023, 8:22 PM

#

@cyan citrus yep

cyan citrus Mar 4, 2023, 8:23 PM

#

This title, along with the PUBG MOBILE Star title, is available to certain members of the official content creation program at the community manager's discretion, @devout ginkgo. Please refer to the Community section under Roles in #735483472432594994 for more information on how to apply for PUBG MOBILE content creation program.

devout ginkgo Mar 4, 2023, 8:24 PM

#

Thanks

cyan citrus Mar 4, 2023, 8:24 PM

#

You're welcome!

drowsy tundra Mar 4, 2023, 8:47 PM

#

Hi

native anvil Mar 4, 2023, 8:48 PM

#

Hello, how may we help you, @drowsy tundra?

drowsy tundra Mar 4, 2023, 8:49 PM

#

Do you speak Arabic sir?

native anvil Mar 4, 2023, 8:50 PM

#

drowsy tundra Do you speak Arabic sir?

You may refer to #735483472432594994 sub point 3.1 for a list of regional communities.

drowsy tundra Mar 4, 2023, 8:52 PM

#

Ok let me continue in English

#

I just talked to you here about my stolen account

#

My account got hacked tow days ago

#

Then u answered me that I have to contact customer service in the game

#

One minute after that

#

Someone added me here his name is krafton customer support

native anvil Mar 4, 2023, 8:55 PM

#

drowsy tundra Someone added me here his name is krafton customer support

They are scammers. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and service@pubgmobile.com.

drowsy tundra Mar 4, 2023, 8:59 PM

#

Ufff they asked for my friends account emails

#

🤦🏽🤦🏽

#

Can I write in Arabic and you answer in English please?

native anvil Mar 4, 2023, 9:01 PM

#

drowsy tundra Ufff they asked for my friends account emails

Your login data is sensitive information, and we recommend that you do not share it with anyone, and that your friend does not share it either.

native anvil Mar 4, 2023, 9:02 PM

#

drowsy tundra Can I write in Arabic and you answer in English please?

It is allowed to speak English only on this server; for Arabic language, you can join the MENA server.

lyric furnace Mar 4, 2023, 9:13 PM

#

Hi

cyan citrus Mar 4, 2023, 9:15 PM

#

Hello! How may we help you, @lyric furnace?

lyric furnace Mar 4, 2023, 9:16 PM

#

In my pubg account a scammer added his phone number and enabled two step verification

#

I don't know how to get my account back

#

Please help me 🙏🏻😭

storm flumeBOT Mar 4, 2023, 9:16 PM

#

Please contact the customer service for further assistance, @lyric furnace. Refer to subpoint 5.4 in #faq for further information.

lyric furnace Mar 4, 2023, 9:17 PM

#

I have send them but no response until now!

cyan citrus Mar 4, 2023, 9:20 PM

#

Please wait patiently for their response, @lyric furnace. A delayed response from customer service can be expected as they receive an enormous number of requests every day.

lyric furnace Mar 4, 2023, 9:21 PM

#

Oh ok

chrome moon Mar 4, 2023, 9:23 PM

#

Pakistan server down? I got 140ms in my matches and arabic lobby there

night cloak Mar 4, 2023, 9:47 PM

#

Hello

#

I need help!!!

karmic oak Mar 4, 2023, 9:52 PM

#

cyan citrus It will be released this month, <@626583457530904587>. Please keep an eye on <#4...

Mkay np I got already info its 13th to 15th.

storm flumeBOT Mar 4, 2023, 9:53 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

night cloak Mar 4, 2023, 9:57 PM

#

Sir

native anvil Mar 4, 2023, 9:59 PM

#

Please be advised that only the in-game customer service can assist you with account related issues, we are unable to assist you in this regard here on Discord in any way, @night cloak.

storm flumeBOT Mar 4, 2023, 10:24 PM

#

Please do not use languages other than English, @oak forge. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

oak forge Mar 4, 2023, 10:25 PM

#

My account was hacked 5661024761 Binding ermukhanbetov.aman98@gmail.com Binding to the number 87074007898 PUBG alias JJ・AMAN I have been playing since 2019 for 3 years I need to unlink the hacker number to my account Confirmation of my account photo And the hacker number tied put a secondary check

#

My account was hached

#

My account was hacked 5661024761 Binding ermukhanbetov.aman98@gmail.com Binding to the number 87074007898 PUBG alias JJ・AMAN I have been playing since 2019 for 3 years I need to unlink the hacker number to my account Confirmation of my account photo And the hacker number tied put a secondary check

junior birch Mar 4, 2023, 10:37 PM

#

Please contact the customer service for further assistance, @oak forge. Refer to sub-point 5.4 in #faq for further information.

lucid pond Mar 4, 2023, 11:26 PM

#

Hello

cyan citrus Mar 4, 2023, 11:27 PM

#

Hello! How may we help you, @lucid pond?

lucid pond Mar 4, 2023, 11:29 PM

#

Hello, I ran into such a problem that for some reason my layout (control) fell off, but it was saved in arena mode. Can I somehow get the layout code in the arena?

#

Sorry if it's spelled wrong, I'm just walking through Google translator.

#

Hello

#

Hello, I ran into such a problem that for some reason my layout (control) fell off, but it was saved in arena mode. Can I somehow get the layout code in the arena?

#

Sorry if it's spelled wrong, I'm just walking through Google translator.

#

Here's just in case ID 5340090509

cyan citrus Mar 4, 2023, 11:35 PM

#

Do you mean that you want to copy customize button settings from Arena into Classic game mode, @lucid pond?

lucid pond Mar 4, 2023, 11:36 PM

#

#questions

#

Hello?

#

Hello, I ran into such a problem that for some reason my layout (control) fell off, but it was saved in arena mode. Can I somehow get the layout code in the arena?

cyan citrus Mar 4, 2023, 11:45 PM

#

cyan citrus Do you mean that you want to copy customize button settings from Arena into Clas...

Please answer me accordingly, @lucid pond.

lucid pond Mar 4, 2023, 11:46 PM

#

Please use #questions for PUBG MOBILE-related questions, @lucid pond.

#

Hello, I ran into such a problem that for some reason my layout (control) fell off, but it was saved in arena mode. Can I somehow get the layout code in the arena?

#

Hello?

cyan citrus Mar 4, 2023, 11:50 PM

#

cyan citrus Do you mean that you want to copy customize button settings from Arena into Clas...

Please answer me first, @lucid pond.

tardy siren Mar 5, 2023, 12:10 AM

#

??

#

??

storm flumeBOT Mar 5, 2023, 12:19 AM

#

Please do not use languages other than English, @tardy siren. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

minor fulcrum Mar 5, 2023, 12:20 AM

#

@static sleet

storm flumeBOT Mar 5, 2023, 12:21 AM

#

Please do not use languages other than English, @tardy siren. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

static sleet Mar 5, 2023, 12:22 AM

#

English please, @tardy siren and @minor fulcrum.

storm flumeBOT Mar 5, 2023, 12:22 AM

#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @minor fulcrum. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

minor fulcrum Mar 5, 2023, 12:23 AM

#

Peace be upon you, this is a cheesy hacker in Jim

cosmic thicket Mar 5, 2023, 12:23 AM

#

! Asslam o aliakum please help me my pubg account got hacked somehow someone hacked my account and enabled secondary verification code Now I cannot login to my account please help me I’ve spent alot on my account I’ve been playing on that account from season 2 please help me bro I’ll be thankful I’ve tried to contact other youtubers but nobody is helping me i hope you will help me please

Best regards

#

Someone hacked my account and removed all linked account from it please help me @minor fulcrum

minor fulcrum Mar 5, 2023, 12:25 AM

#

@tardy siren

cosmic thicket Mar 5, 2023, 12:26 AM

#

??

#

Can anyone please help me to get my account back 💔

storm flumeBOT Mar 5, 2023, 12:26 AM

#

Please contact the customer service for further assistance, @cosmic thicket. Refer to subpoint 5.4 in #faq for further information.

minor fulcrum Mar 5, 2023, 12:27 AM

#

Hello, this hacker killed me in the game, in the voice of Anu Hack

#

@static sleet

cosmic thicket Mar 5, 2023, 12:29 AM

#

Customer service where??

minor fulcrum Mar 5, 2023, 12:29 AM

#

Customer service where??

cosmic thicket Mar 5, 2023, 12:30 AM

#

I mean how can I contact customer service??

#

If in game I’ve already tried many times 💔

native anvil Mar 5, 2023, 12:31 AM

#

You can find instructions on how to contact customer service in #faq sub point 5.4, @cosmic thicket.

cosmic thicket Mar 5, 2023, 12:34 AM

#

I’ve tried already they are asking for exact date of registration and the thing I started playing in season 2 amd I don’t remember the exact date 💔

native anvil Mar 5, 2023, 12:40 AM

#

cosmic thicket I’ve tried already they are asking for exact date of registration and the thing ...

To find the linked date of your PUBG MOBILE account, you can check the settings of your first linked social media account. Another option is to check the date you first downloaded PUBG MOBILE on your app market, such as the Google Play Store or the App Store. This should provide the information you need.

If you require further assistance, please contact customer service within the game. Unfortunately, we cannot provide any further assistance through the community regarding this matter. As the account belongs to you, it is your responsibility to locate the registration date.

flint osprey Mar 5, 2023, 1:28 AM

#

Hello Tencent team,
I got 11 Strike from my facebook page. I don't promote any hacking or any third-party application. Please i request you to withdraw the Copyright strike from my page please 🙏

storm flumeBOT Mar 5, 2023, 1:29 AM

#

Please send your concern in #1055891271849353226 and wait patiently for a response, @flint osprey. We may otherwise have to mute you.

#

Please do not use languages other than English, @lucid pond. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

lucid pond Mar 5, 2023, 1:30 AM

#

Hello, I ran into such a problem that for some reason my layout (control) fell off, but it was saved in arena mode.

eager barn Mar 5, 2023, 1:38 AM

#

hey guys I'm confused as to how to link amazon prime account?

does it give you free prime gaming sub too?

thank you

open sky Mar 5, 2023, 1:47 AM

#

Hi

storm flumeBOT Mar 5, 2023, 2:20 AM

#

Please contact the customer service for further assistance, @lucid pond. Refer to subpoint 5.4 in #faq for further information.

placid gorge Mar 5, 2023, 3:21 AM

#

Hola

vagrant fulcrum Mar 5, 2023, 3:41 AM

#

My pubg mobile account with BAMBOLBI416 id 5632799525 was stolen a long time ago. The attacker tied the social network VK. My binding is email and it's been quite a long time ago. I can't untie the VK social network so that the attacker leaves. Please help, I will pass any checks. There are old screenshots where I played on this account before it was stolen. Email: vlassova666@gmail.com

storm flumeBOT Mar 5, 2023, 4:21 AM

#

Please contact the customer service for further assistance, @vagrant fulcrum. Refer to subpoint 5.4 in #faq for further information.

storm flumeBOT Mar 5, 2023, 4:42 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @placid gorge. Remember to read through #faq before asking questions in the support channels.

outer kelp Mar 5, 2023, 4:58 AM

#

Hi

#

@lime juniper

#

https://youtu.be/nMrXfgkMpgE

#

Timestamp 1:13 to 1:42

#

He is promoting Pubg id buy sell

storm flumeBOT Mar 5, 2023, 5:11 AM

#

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @outer kelp.

haughty slate Mar 5, 2023, 7:01 AM

#

Hi

storm flumeBOT Mar 5, 2023, 7:42 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @young fractal @haughty slate. Remember to read through #faq before asking questions in the support channels.

balmy owl Mar 5, 2023, 8:32 AM

#

@celest shadow

#

hello

ancient cedar Mar 5, 2023, 8:34 AM

#

Please state your inquiry, @balmy owl.

lucid pond Mar 5, 2023, 9:19 AM

#

#faq

mint fable Mar 5, 2023, 9:21 AM

#

Украли аккаунт

#

Как мне его восстановить?

#

Номер телефона который был привязан, утерян

alpine flower Mar 5, 2023, 9:24 AM

#

@mint fable English please

alpine flower Mar 5, 2023, 9:25 AM

#

balmy owl <@149350774554624000>

Hello what's your concern?

alpine flower Mar 5, 2023, 9:25 AM

#

lucid pond <#638363268565565461>

Yes?

mint fable Mar 5, 2023, 9:26 AM

#

hello, my account was stolen, the phone number was linked, but was lost

median patrol Mar 5, 2023, 9:26 AM

#

Good afternoon, a few months ago my google mail was hacked, one of the consequences of this was that my account in the game was hacked and an outsider now has access to it. Since he changed the linked email from mine to some other one that I don't have access to and now he can log into my account. But fortunately, I still have a way to log in using a social network. How can I unlink the scammer's mail and link my own?

alpine flower Mar 5, 2023, 9:26 AM

#

mint fable hello, my account was stolen, the phone number was linked, but was lost

Please contact in-game customer support
No One here can help you with account related issues

mint fable Mar 5, 2023, 9:26 AM

#

помогите пожалуйста, как восстановить

alpine flower Mar 5, 2023, 9:27 AM

#

median patrol Good afternoon, a few months ago my google mail was hacked, one of the consequen...

Please contact in-game customer support
No one here can help you with account related issues

mint fable Mar 5, 2023, 9:27 AM

#

Ok

empty kernel Mar 5, 2023, 9:33 AM

#

@night cloak is continuously asking me for my pubg account and is looking to buy account. That's why he is forcing me to give my account to him. Please take action immediately <@&481161015728406538> @lime juniper

#

alpine flower Mar 5, 2023, 9:35 AM

#

empty kernel <@456226577798135808> is continuously asking me for my pubg account and is looki...

Use #discord and dont tag mods and error

empty kernel Mar 5, 2023, 9:35 AM

#

Ok

marble fog Mar 5, 2023, 9:35 AM

#

Hello, I am Arda, I cannot reset my password, it says daily limit exceeded, please help

empty kernel Mar 5, 2023, 9:36 AM

#

Sorry for disturbing

native flax Mar 5, 2023, 10:15 AM

#

hello

#

im living in iraq whene i chose
Guardian Verification i chose a chine
hong kong i will be a mistake how can i changed
please help me
my ping (ms) so much bad
please help me

#

5169809831

#

that is my ID pubg

flat bobcat Mar 5, 2023, 10:24 AM

#

I’m probably stupid, but how does this actually work? Do I get my UC back?

dry holly Mar 5, 2023, 10:25 AM

#

Hi, i have Nubia Redmagic 8 pro phone and it does not have 90 fps in pubg while the phone support till 120 fps? Please advice how i can activate the 90fps option to my mobile?

#

Hi, i have Nubia Redmagic 8 pro phone and it does not have 90 fps in pubg while the phone support till 120 fps? Please advice how i can activate the 90fps option to my mobile? #questions

heavy vortex Mar 5, 2023, 10:34 AM

#

flat bobcat I’m probably stupid, but how does this actually work? Do I get my UC back?

you buy a rebate pack
you get 10 ranks (say 1 to 11)
then you complete missions normally and get the uc back.

#

its like a way to get 10 ranks ahead, per rebate pack from others early

junior birch Mar 5, 2023, 10:37 AM

#

marble fog Hello, I am Arda, I cannot reset my password, it says daily limit exceeded, plea...

Please try again at another time as there is a daily limit. If the issue persists, please reach out to the customer service in-game for further assistance.

#

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics, @dry holly.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit: https://forms.gle/e1cyNbdzbbhAuYWQ6.

For more information in this regard, please refer to this message: <#questions message>

heavy vortex Mar 5, 2023, 10:39 AM

#

prosaif

flat bobcat Mar 5, 2023, 10:40 AM

#

So if I’m already at rank 50 is there any point @heavy vortex ?

heavy vortex Mar 5, 2023, 10:40 AM

#

nope

#

since the rp will be frozen. you won't be able to do more mission and lose the uc

dry holly Mar 5, 2023, 10:41 AM

#

Thanks alot saif

flat bobcat Mar 5, 2023, 10:41 AM

#

So it’s something to buy as soon as RP comes out then?

heavy vortex Mar 5, 2023, 10:41 AM

#

yes

#

when you're at rp1. buy rebate. complete and repeat

flat bobcat Mar 5, 2023, 10:47 AM

#

Thanks

junior birch Mar 5, 2023, 10:55 AM

#

native flax im living in iraq whene i chose Guardian Verification i chose a chine hong kon...

Please contact the in-game customer service for further assistance. Refer to sub-point 5.4 in #faq for further information.

junior birch Mar 5, 2023, 10:55 AM

#

dry holly Thanks alot saif

You are welcome!

native flax Mar 5, 2023, 10:56 AM

#

@junior birch can u help me

junior birch Mar 5, 2023, 10:57 AM

#

native flax <@690912497674354699> can u help me

How may I be of assistance?

native flax Mar 5, 2023, 10:57 AM

#

hello
im living in iraq whene i chose
Guardian Verification i chose a chine hong kong i will be a mistake how can i changed please help me
my ping (ms) so much bad please help me

#

my ping is so bad now 🙁

junior birch Mar 5, 2023, 11:00 AM

#

junior birch Please contact the in-game customer service for further assistance. Refer to sub...

Please refer to my previous response, @native flax.

native flax Mar 5, 2023, 11:02 AM

#

bro

#

nobody don't answer me

#

i will send a 1000 times a email

#

nobody answer

junior birch Mar 5, 2023, 11:04 AM

#

Please wait patiently as the customer service receives an enormous amount of requests every day.

night cloak Mar 5, 2023, 11:06 AM

#

Stole the account

native flax Mar 5, 2023, 11:06 AM

#

noo bro no body answer me

heavy vortex Mar 5, 2023, 11:07 AM

#

junior birch Please wait patiently as the customer service receives an enormous amount of req...

customer service isn't a human. they shouldn't have difficulty in managing it bro. why do it work for billion dollars company bro 😩

native flax Mar 5, 2023, 11:07 AM

#

i will a mistake how can fixed i don't know

heavy vortex Mar 5, 2023, 11:07 AM

#

no body answer him bro

#

😔

night cloak Mar 5, 2023, 11:07 AM

#

how to recover an account?

native flax Mar 5, 2023, 11:08 AM

#

that is right@heavy vortex

junior birch Mar 5, 2023, 11:09 AM

#

night cloak how to recover an account?

Please contact the customer service for further assistance if your account is compromised, stolen or hacked. Refer to sub-point 5.4 in #faq for further information.

native flax Mar 5, 2023, 11:09 AM

#

🤦🏻‍♂️

heavy vortex Mar 5, 2023, 11:10 AM

#

it does not say here bro that we will get Help bro😩😩

native flax Mar 5, 2023, 11:10 AM

#

bro in custmer service
u can select the problem
u can tell hem that is my problem

heavy vortex Mar 5, 2023, 11:10 AM

#

when will the community get HELP

#

😔

native flax Mar 5, 2023, 11:10 AM

#

yeh

#

@junior birch bro in custmer service
u can select the problem
u can tell hem that is my problem

junior birch Mar 5, 2023, 11:14 AM

#

Unfortunately, we cannot assist with this matter through the community. You may try to contact customer service in-game for further assistance, @native flax. Refer to sub-point 5.4 in #faq for further information.

jolly idol Mar 5, 2023, 11:14 AM

#

I can,t use mu account

native flax Mar 5, 2023, 11:15 AM

#

i can see you message

#

@junior birch

#

i can't

#

sorry

#

@heavy vortex

heavy vortex Mar 5, 2023, 11:16 AM

#

😔😔

native flax Mar 5, 2023, 11:16 AM

#

🤦🏻‍♂️🤦🏻‍♂️

ancient cedar Mar 5, 2023, 11:18 AM

#

jolly idol I can,t use mu account

What is the issue you are facing?

worn venture Mar 5, 2023, 11:24 AM

#

Hello,I need help about connection in my account

#

#questions

ancient cedar Mar 5, 2023, 11:33 AM

#

Please state your inquiry, @worn venture.

minor edge Mar 5, 2023, 11:55 AM

#

Help

radiant vector Mar 5, 2023, 12:38 PM

#

I suffer from psychological disorders due to the theft of my device and the destruction of my professional life. Please check the account manually before the month of February of the year 2022. I cannot say more than that. Please help iD5477321315

#

....

storm flumeBOT Mar 5, 2023, 12:57 PM

#

Please contact the customer service for further assistance, @radiant vector. Refer to subpoint 5.4 in #faq for further information.

tidal sky Mar 5, 2023, 1:53 PM

#

Why the support page always blank 🤔

#

alpine flower Mar 5, 2023, 1:57 PM

#

tidal sky

If you need any help please mention it

tidal sky Mar 5, 2023, 1:58 PM

#

@alpine flower ok what about supporting 90 fps for the submitted devices? Any news on that?
Thank you

alpine flower Mar 5, 2023, 2:01 PM

#

tidal sky <@595105895805878312> ok what about supporting 90 fps for the submitted devices?...

You can check my dm

devout geyser Mar 5, 2023, 2:19 PM

#

Hello. My account was stolen by linking my phone number, please help.

fleet wigeon Mar 5, 2023, 2:26 PM

#

Yes only mobile players.

storm flumeBOT Mar 5, 2023, 2:30 PM

#

Please contact the customer service for further assistance, @devout geyser. Refer to subpoint 5.4 in #faq for further information.

finite thorn Mar 5, 2023, 2:43 PM

#

Hello

junior birch Mar 5, 2023, 3:09 PM

#

finite thorn Hello

Hello! How may I be of assistance?

queen maple Mar 5, 2023, 3:30 PM

#

fleet wigeon Yes only mobile players.

Oo sad, there is no rooms included emulator players ?

green agate Mar 5, 2023, 3:51 PM

#

queen maple Oo sad, there is no rooms included emulator players ?

Weekly matches are not allowed for emulator players.

queen maple Mar 5, 2023, 3:55 PM

#

Any official rooms like weekly matches, allowed emulator players?

green agate Mar 5, 2023, 4:44 PM

#

queen maple Any official rooms like weekly matches, allowed emulator players?

No, unfortunately.

pale epoch Mar 5, 2023, 5:03 PM

#

Hlo

storm flumeBOT Mar 5, 2023, 5:04 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @pale epoch. Remember to read through #faq before asking questions in the support channels.

pale epoch Mar 5, 2023, 5:04 PM

#

Bgmi come india

#

News any one

green agate Mar 5, 2023, 5:04 PM

#

Unfortunately we have no news on this, any updates can be seen in #news however.

inner geode Mar 5, 2023, 5:11 PM

#

Umm uh is this supposed to happen I'm level 26 with gold v and I'm matched with a noob..... On ranked

green agate Mar 5, 2023, 5:14 PM

#

inner geode Umm uh is this supposed to happen I'm level 26 with gold v and I'm matched with ...

Gold is able to match with silver and bronze I believe.

inner geode Mar 5, 2023, 5:14 PM

#

Oh

#

I didn't know

green agate Mar 5, 2023, 5:14 PM

#

Judging on their title however, they may not have played a game this season.

inner geode Mar 5, 2023, 5:15 PM

#

So that means they aren't new?

green agate Mar 5, 2023, 5:18 PM

#

They aren't, no.

midnight sparrow Mar 5, 2023, 5:30 PM

#

-Доброго вечора, уже вкотре така не справедливість, по відношенню до мене, а саме, коли противник вбиває мене не прицілюючись у мене, а я при цьому не можу його вбити, але точно попадаю. Прикріплюю відео із швидкістю 0.25 мій нік I'mZevsUA. Як це виправити? Чи просто видалити гру, та перестати грати?

-Good evening, once again such injustice towards me, namely, when the enemy kills me without aiming at me, and at the same time I cannot kill him, but I definitely hit. I am attaching a video with a speed of 0.25, my nickname is I'mZevsUA. How to fix it? Or just delete the game and stop playing? Google translator

storm flumeBOT Mar 5, 2023, 5:37 PM

#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the statistics section of their profile via friend search, @midnight sparrow. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

midnight sparrow Mar 5, 2023, 5:44 PM

#

Where can I see the full description of the weapon?

green agate Mar 5, 2023, 5:46 PM

#

midnight sparrow Where can I see the full description of the weapon?

What exactly do you want to know?

midnight sparrow Mar 5, 2023, 5:48 PM

#

damage, bullet speed, rate of fire. For all types of weapons

thorn condor Mar 5, 2023, 5:53 PM

#

where can I find the list of devices that can receive 90fps and the link for the vote?

storm flumeBOT Mar 5, 2023, 5:54 PM

#

Please refer to this channel's pinned messages for further information, @thorn condor:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

green agate Mar 5, 2023, 5:54 PM

#

midnight sparrow damage, bullet speed, rate of fire. For all types of weapons

Arena Loadouts can be used to get a general idea,

thorn condor Mar 5, 2023, 5:57 PM

#

I don't have permission to view channel history and in the pinned messages it says it's empty

green agate Mar 5, 2023, 5:59 PM

#

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics. If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit through https://forms.gle/e1cyNbdzbbhAuYWQ6 if your device does not currently support the 90 FPS settings.

thorn condor Mar 5, 2023, 6:07 PM

#

And where can i find the list with device's who support haptic feedback?

midnight sparrow Mar 5, 2023, 6:09 PM

#

the rate of fire of the Vector is higher than that of the UMP?

cyan citrus Mar 5, 2023, 6:19 PM

#

thorn condor And where can i find the list with device's who support haptic feedback?

Here: #questions message.

midnight sparrow Mar 5, 2023, 6:24 PM

#

the rate of fire of the Vector is higher than that of the UMP?

native anvil Mar 5, 2023, 6:42 PM

#

midnight sparrow the rate of fire of the Vector is higher than that of the UMP?

The rate of fire of the UMP45 is 65, while the Vector's is 56. It is important to check the attachments on the weapons, as they may be increasing these statistics.

storm flumeBOT Mar 5, 2023, 10:23 PM

#

Please do not use languages other than English, @mild prawn. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

delicate python Mar 5, 2023, 11:08 PM

#

storm flumeBOT Mar 5, 2023, 11:08 PM

#

Please do not use languages other than English, @delicate python. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

delicate python Mar 5, 2023, 11:14 PM

#

hello, I'm sorry if I'm writing in the wrong place, it's very difficult to find support for your game. I wanted to find out from you why 90 frames per second is not available in the settings, I have a smatphone. Samsung Galaxy S22 Ultra on Snapdragon 8 gen 1 and y process. I have a 120fps screen in the settings, I'll attach a screenshot below, it seems that this setting was available before but disappeared, I wanted to find out how to get it back?

#

native anvil Mar 5, 2023, 11:15 PM

#

delicate python hello, I'm sorry if I'm writing in the wrong place, it's very difficult to find ...

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

delicate python Mar 5, 2023, 11:17 PM

#

thanks for the answer, yes it corresponds, then we will just wait

#

can you throw off another site with support for the game so that you know where to write in the future, or can you write here? (I'm from Russia)

native anvil Mar 5, 2023, 11:20 PM

#

delicate python thanks for the answer, yes it corresponds, then we will just wait

You're welcome!

delicate python Mar 5, 2023, 11:29 PM

#

sorry for 1 more bug
can you throw off another site with support for the game so that you know where to write in the future, or can you write here? (l'm from Russia)

native anvil Mar 5, 2023, 11:30 PM

#

delicate python sorry for 1 more bug can you throw off another site with support for the game s...

You can find instructions on how to contact customer service in #faq sub point 5.4.

hexed forge Mar 6, 2023, 12:43 AM

#

#questions

#

i wan't to talk with sopport please

storm flumeBOT Mar 6, 2023, 12:46 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @hexed forge. Remember to read through #faq before asking questions in the support channels.

hexed forge Mar 6, 2023, 12:48 AM

#

one hacked my account and i got help frome spport in pubgM but i got this every time i try to login my account

#

#

the phone number i thot it's removed but the verfiy is Existing

#

#

thes is my account

#

id :5170555795

native anvil Mar 6, 2023, 12:53 AM

#

hexed forge

Please contact customer service again and provide details about the issue you are facing in order to receive assistance with your account. Unfortunately, we are unable to offer support through the community for issues related to accounts.

turbid meteor Mar 6, 2023, 1:03 AM

#

hello

native anvil Mar 6, 2023, 1:05 AM

#

Hello, how may we help you, @turbid meteor?

turbid meteor Mar 6, 2023, 1:05 AM

#

How do I report a player promoting cheating on Tik Tok?

storm flumeBOT Mar 6, 2023, 1:06 AM

#

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @turbid meteor.

pearl flame Mar 6, 2023, 1:38 AM

#

this message is appearing when opening the app

#

Screenshot_2023-03-05-18-10-09-952_com.tencent.ig.jpg

#

this problem started right after several server errors

native anvil Mar 6, 2023, 1:39 AM

#

From where did you download the game, @pearl flame?

pearl flame Mar 6, 2023, 1:39 AM

#

it was asking to change the server then I tried to solve it by uninstalling the app and it came back like this

#

Playstore

native anvil Mar 6, 2023, 1:40 AM

#

Do you have enough storage, @pearl flame?

pearl flame Mar 6, 2023, 1:41 AM

#

YES

#

I already cleaned the files and reinstalled and nothing solves it, what could it be?

native anvil Mar 6, 2023, 1:42 AM

#

pearl flame YES

Can you reinstall the game? you can try downloading it from the official website https://pubgmobile.live/apk.

pearl flame Mar 6, 2023, 1:43 AM

#

in case i will have to download the apk? I'm afraid to download apps outside the Playstore

native anvil Mar 6, 2023, 1:45 AM

#

pearl flame in case i will have to download the apk? I'm afraid to download apps outside the...

This is the official PUBG MOBILE website, https://pubgmobile.live/apk, and you can download it without any issues.

pearl flame Mar 6, 2023, 1:48 AM

#

I'll download it here, hopefully it works, I'll come back soon to say if it worked or not, thank you.

native anvil Mar 6, 2023, 1:49 AM

#

Well, before downloading the game from the official website, could you try going to Settings > Apps > PUBG MOBILE > Permissions > Enable Storage Access and then restart the game? If the problem is not resolved, you can download the game from the official website, @pearl flame.

eager plover Mar 6, 2023, 1:49 AM

#

can someone share email customer support? my friend need some help he account someone linked with mobile verification

native anvil Mar 6, 2023, 1:52 AM

#

eager plover can someone share email customer support? my friend need some help he account so...

The e-mail for the customer service is service@pubgmobile.com. However, the only recommended way to contact the customer service is through in-game. The e-mail is only meant for general queries, not account related issues.

turbid meteor Mar 6, 2023, 1:54 AM

#

@native anvilHow do I report someone using cheating in Tik Tok Live?

storm flumeBOT Mar 6, 2023, 1:55 AM

#

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @turbid meteor.

pearl flame Mar 6, 2023, 2:01 AM

#

the apk worked, I'm very happy thank you very much

native anvil Mar 6, 2023, 2:01 AM

#

pearl flame the apk worked, I'm very happy thank you very much

Glad to hear that and you are welcome!

#

This video may also help you understand the reporting steps, @turbid meteor. Note: that you can use the notes section to provide a link to a cheat video if it is difficult to find, or any additional information that may make it easier to locate the cheat content.

mortal marsh Mar 6, 2023, 4:15 AM

#

hello sir mere pass samsung s22 plus 8gen1 processor wala phone hai is main 120hz display hai magar pubg main is main 90fps ka option nahe hai ye kaab ayega please guide.

green agate Mar 6, 2023, 4:17 AM

#

mortal marsh hello sir mere pass samsung s22 plus 8gen1 processor wala phone hai is main 120h...

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics. If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit through https://forms.gle/e1cyNbdzbbhAuYWQ6 if your device does not currently support the 90 FPS settings.

eager hinge Mar 6, 2023, 4:33 AM

#

My account is hacked

storm flumeBOT Mar 6, 2023, 4:33 AM

#

Please contact the customer service for further assistance, @eager hinge. Refer to subpoint 5.4 in #faq for further information.

tough harness Mar 6, 2023, 5:09 AM

#

help me i cant play pubg mobile because not recent me verifiction code send me my code for phone number

cursive maple Mar 6, 2023, 5:21 AM

#

hi

#

i want any body help me

storm flumeBOT Mar 6, 2023, 5:28 AM

#

Please contact the customer service for further assistance, @tough harness. Refer to subpoint 5.4 in #faq for further information.

#

We are unable to provide assistance if you do not ask a question or state a problem, @cursive maple. Remember to read through #faq before asking questions in the support channels.

empty oracle Mar 6, 2023, 6:32 AM

#

why do Chinese people spam 56 in the metro chat?

glacial nest Mar 6, 2023, 6:34 AM

#

I am unable to open game. Get an error code stating code: restrict -area @green agate

tribal field Mar 6, 2023, 6:37 AM

#

hi

green agate Mar 6, 2023, 6:40 AM

#

empty oracle why do Chinese people spam 56 in the metro chat?

No idea.

green agate Mar 6, 2023, 6:40 AM

#

tribal field hi

How can we help you?

green agate Mar 6, 2023, 6:40 AM

#

glacial nest I am unable to open game. Get an error code stating code: restrict -area <@45524...

Can you provide a screenshot?

void bloom Mar 6, 2023, 7:46 AM

#

Hi there, im in need of URGENT HELP as the event ends tonight.

I worked up a way to save 5 exclusive treasure coupons, when i went to purchase my last round of uc to unlock ny 5th coupon, the 4 i had before disappeared! Then the 1 i acquired also disappeared!!! So in total 5 coupons are gone without me using it!! And im so close to winning something!! It's literally the only reason i spent the money to buy uc!!

If im unable to do my 5 pull tonight i will be FURIOUS

storm flumeBOT Mar 6, 2023, 7:47 AM

#

Please contact the customer service for further assistance, @void bloom. Refer to subpoint 5.4 in #faq for further information.

void bloom Mar 6, 2023, 8:00 AM

#

Im not getting a response from customer services that's why im here!!

#

I never get any help from customer services when theres and issue!! You people wait until the events are done to get back to us and by then all the money we invested in that specific draw IS LOST!

#

I am FURIOUS!!! AS THIS IS NOT THE FIRST TIME SOMETHING LIKE THIS HAPPENS!!!! AND AS USUAL ABSOLUTE NO SUPPORT FROM PUBG!!! ALL YOU DO IS TAKE OUR MONEY AND TURN A BLIND EYE TO OUR ISSUES!!

void bloom Mar 6, 2023, 8:34 AM

#

Of course. No help, WHY AM I EVEN SURPRISED!

peak oak Mar 6, 2023, 9:35 AM

#

Hola

junior birch Mar 6, 2023, 9:38 AM

#

peak oak Hola

Hello! How may I be of assistance?

green agate Mar 6, 2023, 9:46 AM

#

void bloom Im not getting a response from customer services that's why im here!!

We are physically unable to help you here. Our community consists of volunteers which do not have access to the physical means of restoring lost data or helping with payment issues.

devout geyser Mar 6, 2023, 9:53 AM

#

Hello, please help. I wrote to pubg mobile support in the game that my account was stolen. They asked me for my mail, I wrote it to them, after which there was no response, what should I do?

green agate Mar 6, 2023, 9:55 AM

#

devout geyser Hello, please help. I wrote to pubg mobile support in the game that my account w...

You can only wait for them to reply.

visual fossil Mar 6, 2023, 9:56 AM

#

I became a detective but it doesn't show when I enter the match, why?

green agate Mar 6, 2023, 9:57 AM

#

visual fossil I became a detective but it doesn't show when I enter the match, why?

You have to reach a certain Investigator level to get the broadcast message.

visual fossil Mar 6, 2023, 10:03 AM

#

Which rank

#

@green agate

green agate Mar 6, 2023, 10:04 AM

#

I believe it is Level 3.

void bloom Mar 6, 2023, 10:07 AM

#

Why can't i see the history of this chat

#

I have no way of knowing if anyone responded to my complaint

#

Pubg mobile has the absolute worst customer care system I've ever experienced. Majority automated responses and then just flat out ignoring you otherwise.

peak locust Mar 6, 2023, 10:36 AM

#

Help

junior birch Mar 6, 2023, 10:46 AM

#

peak locust Help

Please state your inquiry.

cyan citrus Mar 6, 2023, 11:15 AM

#

void bloom Pubg mobile has the absolute worst customer care system I've ever experienced. M...

Please wait patiently for a response from the customer service. They should be able to help you with your issue. Please keep in mind that they receive an enormous number of requests every day that can result in a delayed response.

storm flumeBOT Mar 6, 2023, 11:44 AM

#

Please do not use languages other than English, @limpid salmon. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

limpid salmon Mar 6, 2023, 11:45 AM

#

I need help

storm flumeBOT Mar 6, 2023, 11:45 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @limpid salmon. Remember to read through #faq before asking questions in the support channels.

oak forge Mar 6, 2023, 12:02 PM

#

My account was hached

vocal leaf Mar 6, 2023, 12:05 PM

#

IT'S bug

Screenshot_20230306_145832_com.tencent.ig.jpg

shy tinsel Mar 6, 2023, 12:08 PM

#

Hello my account got hacked
Please help me

#

<@&481161015728406538>

#

My pubg account got hacked

#

Please help me

azure tulip Mar 6, 2023, 12:12 PM

#

vocal leaf IT'S bug

Yup its happen to me sometimes

topaz jolt Mar 6, 2023, 12:13 PM

#

Hello please I need help

storm flumeBOT Mar 6, 2023, 12:21 PM

#

Please contact the customer service for further assistance, @oak forge and @shy tinsel. Refer to subpoint 5.4 in #faq for further information.

feral forge Mar 6, 2023, 12:22 PM

#

vocal leaf IT'S bug

Please try to restart the game /perform a routine repair from the login menu of the game or reinstall the game. Let us know if the issue persists.

storm flumeBOT Mar 6, 2023, 12:22 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @topaz jolt. Remember to read through #faq before asking questions in the support channels.

oak forge Mar 6, 2023, 12:22 PM

#

My account was hached

storm flumeBOT Mar 6, 2023, 12:22 PM

#

Please contact the customer service for further assistance, @oak forge. Refer to subpoint 5.4 in #faq for further information.

unique frigate Mar 6, 2023, 12:59 PM

#

Can I have PUBG mobile esports discord link

drowsy ether Mar 6, 2023, 1:05 PM

#

hi

cyan citrus Mar 6, 2023, 1:12 PM

#

unique frigate Can I have PUBG mobile esports discord link

Here: https://discord.gg/esportspubgm.

cyan citrus Mar 6, 2023, 1:13 PM

#

drowsy ether hi

Hello! How may we help you?

unique frigate Mar 6, 2023, 1:13 PM

#

Thank you so much

cyan citrus Mar 6, 2023, 1:13 PM

#

You're most welcome, @unique frigate!

solemn snow Mar 6, 2023, 1:53 PM

#

Hello

#

<@&639889499718942720>

#

Do you know when does all talent final results comes out Europe

cyan citrus Mar 6, 2023, 2:11 PM

#

The rankings for the final round are being calculated. Please wait until it is done, @solemn snow.

devout geyser Mar 6, 2023, 3:19 PM

#

Hello. Please help me with the application to recover a hacked account. I wrote to support on the tencentgames.helpshift website, indicated the mail through which the account is logged in, and they answered me that I had entered the wrong mail. Here is a screenshot of my reply.

#

help

cyan citrus Mar 6, 2023, 3:23 PM

#

It is recommended that you contact the customer service through inside the game for further assistance with compromised accounts, @devout geyser.

storm flumeBOT Mar 6, 2023, 3:29 PM

#

Please send your concern in #1055891271849353226 and wait patiently for a response, @crisp sequoia. We may otherwise have to mute you.

shy tinsel Mar 6, 2023, 4:08 PM

#

Hey pubg. My pubg account got hacked. Hacker unlinked my gmail,phone number,google of my pubg account. Please help me. He unlinked all of social media account today. Please help me out.
My UDI:5399031628
And IGN: ATesSL3chteriK
My account was linked by twitter,google,phone number,gmail
Gmail was: pubgmacc803@gmail.com
Phone number was: +8801916006849
Google: iamnmpeyar04@gmail.com
And twitter was: @slechterik04(username of twitter)

Please help me as soon as possible🙏🥺
I try to reach in game support but i failed
Please help me
I played pubg on poco x3 pro

#

Please help me out

#

🥺🙏

#

Screenshot_2023-03-06-16-20-51-366_com.tencent.ig.jpg

Screenshot_2023-03-06-16-20-45-044_com.tencent.ig.jpg

alpine flower Mar 6, 2023, 4:08 PM

#

shy tinsel Hey pubg. My pubg account got hacked. Hacker unlinked my gmail,phone number,goog...

Kindly contact in game customer support as only they can help you

#

No one here can help you with account related issues

shy tinsel Mar 6, 2023, 4:09 PM

#

I tried but i failed to contact in game support

alpine flower Mar 6, 2023, 4:09 PM

#

shy tinsel I tried but i failed to contact in game support

You can contact them from login screen

shy tinsel Mar 6, 2023, 4:09 PM

#

Yes i tried

#

But I can't

alpine flower Mar 6, 2023, 4:10 PM

#

shy tinsel But I can't

What you mean? Could you provide a screenshot here?

#

If you mean they're not replying, kindly wait patiently for their response @shy tinsel

shy tinsel Mar 6, 2023, 4:11 PM

#

No they don't understand my problem

#

I want to talk with person who help me out of this problem

#

But i can't talk with person

alpine flower Mar 6, 2023, 4:12 PM

#

shy tinsel Hey pubg. My pubg account got hacked. Hacker unlinked my gmail,phone number,goog...

Also edit this message and remove your personal info like Gmail, mobile number etc

alpine flower Mar 6, 2023, 4:13 PM

#

shy tinsel I want to talk with person who help me out of this problem

Please contact in-game support ONLY they can help you
And please explain them your concern properly, they'll understand

shy tinsel Mar 6, 2023, 4:13 PM

#

Okay i will try

lilac thistle Mar 6, 2023, 5:58 PM

#

Hi

#

My account got hacked,I have main G-mail and which phone number linked to my G-mail account! Problem is someone linked his Phone Number in Game for secondary verification! I want to remove that phone number please help me,I really spend so much money on it CatLove

native anvil Mar 6, 2023, 6:01 PM

#

lilac thistle My account got hacked,I have main G-mail and which phone number linked to my G-m...

We regret to inform you that we cannot help you with compromised accounts through the community. Additionally, please keep in mind that your account security is your own responsibility. Please contact customer service within the game for further assistance.

lilac thistle Mar 6, 2023, 6:04 PM

#

SadBrokenHeart

wide kestrel Mar 6, 2023, 6:06 PM

#

Hello my account got compromised and i cant login due to a verification popup that is not linked to my number please help me out

storm flumeBOT Mar 6, 2023, 6:06 PM

#

Please contact the customer service for further assistance, @wide kestrel. Refer to subpoint 5.4 in #faq for further information.

wide kestrel Mar 6, 2023, 6:20 PM

#

I need to speak with an agent please

native anvil Mar 6, 2023, 6:21 PM

#

wide kestrel I need to speak with an agent please

Check out sub point 5.4 in #faq for instructions on how to reach customer service.

lucid magnet Mar 6, 2023, 7:07 PM

#

But m phone never marked it as a correct one

#

@native anvil

native anvil Mar 6, 2023, 7:11 PM

#

Has your phone number been lost, @lucid magnet?

lucid magnet Mar 6, 2023, 7:11 PM

#

yes

native anvil Mar 6, 2023, 7:12 PM

#

lucid magnet yes

Please reach out to the customer service in-game so they will be able to help you with this. For more information on how to contact customer service, please refer to sub point 5.4 in #faq.

lucid magnet Mar 6, 2023, 7:13 PM

#

no matter what i do i can't connect to customer services

native anvil Mar 6, 2023, 7:15 PM

#

lucid magnet no matter what i do i can't connect to customer services

Could you provide more details as to why you're unable to contact customer service?

lucid magnet Mar 6, 2023, 7:16 PM

#

I can't reach the mobile phone number, it closes the article topics

native anvil Mar 6, 2023, 7:18 PM

#

lucid magnet I can't reach the mobile phone number, it closes the article topics

5.4 - How to contact the customer service?

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

#

Please be aware that we are not affiliated with Customer Service, and we cannot help with account-related issues through the community, @lucid magnet. In-game support is the only way to resolve such issues.

lapis bluff Mar 6, 2023, 7:23 PM

#

DAILY FORTUNE PACK satın alamıyorum oyun içinde satın alma başarısız tekrar dene yazısı çıkıyor

#

storm flumeBOT Mar 6, 2023, 7:23 PM

#

Please do not use languages other than English, @lapis bluff. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

lapis bluff Mar 6, 2023, 7:24 PM

#

I can't buy DAILY FORTUNE PACK, the in-game purchase failed try again message

native anvil Mar 6, 2023, 7:26 PM

#

lapis bluff I can't buy DAILY FORTUNE PACK, the in-game purchase failed try again message

Please contact customer service for further assistance regarding this matter. Refer to sub-point 5.4 in #faq for more information on how to contact customer service.

lapis bluff Mar 6, 2023, 7:27 PM

#

Maybe customer service didn't help here.

native anvil Mar 6, 2023, 7:29 PM

#

lapis bluff Maybe customer service didn't help here.

Please be advised that the moderators of this Discord server are not affiliated with customer service and therefore cannot help with this issue.

lapis bluff Mar 6, 2023, 7:29 PM

#

Thank you

native anvil Mar 6, 2023, 7:30 PM

#

lapis bluff Thank you

You are welcome!

storm flumeBOT Mar 6, 2023, 8:10 PM

#

Please do not use languages other than English, @round sky. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

bleak siren Mar 6, 2023, 9:15 PM

#

Добрый день

#

I accidentally changed the server to South America, I had the crown rank soon as, but the server accidentally changed to bronze, change it to Europe and return the rank please id 539099272

cyan citrus Mar 6, 2023, 9:21 PM

#

You will be able to change your server again after the 14 days cool-down, @bleak siren. It is unfortunately not possible before that.

storm flumeBOT Mar 6, 2023, 9:31 PM

#

Please do not use languages other than English, @bleak siren. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

bleak siren Mar 6, 2023, 9:31 PM

#

I accidentally changed the server to South America, I had the crown rank soon as, but the server accidentally changed to bronze, change it to Europe and return the rank please id 539099272

native anvil Mar 6, 2023, 9:31 PM

#

bleak siren I accidentally changed the server to South America, I had the crown rank soon as...

bleak siren Mar 6, 2023, 9:36 PM

#

and my rank will return?

native anvil Mar 6, 2023, 10:08 PM

#

bleak siren and my rank will return?

Yes, if you change the server again after the cool-down period, but the change is made in the current season and you switch to the server where your rank was crown, then you will be crown again. However, this only applies to the current season and not the next season. Changing servers will not affect your rank on the previous server.

bleak siren Mar 6, 2023, 10:09 PM

#

Sorry no look you sms block

native anvil Mar 6, 2023, 10:10 PM

#

native anvil Yes, if you change the server again after the cool-down period, but the change i...

@bleak siren

pearl flame Mar 6, 2023, 10:14 PM

#

hi, my pubg mobile is showing a lot of server errors and it keeps logging out and sometimes it gives a connection error, my internet is 300mb the other things that work normally only pubg that gives this problem

cyan citrus Mar 6, 2023, 10:15 PM

#

What is your country and the device you are using, @pearl flame?

pearl flame Mar 6, 2023, 10:15 PM

#

it had the same problem then i went to uninstall it and it came back without working which was the case i had to install the apk

#

Brasil, xiaomi redmi not 8

#

I use the South America server, I asked the other players and they say that theirs is normal

cyan citrus Mar 6, 2023, 10:19 PM

#

Please try to switch to a different internet connection or try to switch between Cellular and Wi-Fi network, @pearl flame. If the issue persists, please try to change your DNS settings by referring to the instructions provided in #faq sub point 4.3.

pearl flame Mar 6, 2023, 10:20 PM

#

ok, i will test it here

pearl flame Mar 6, 2023, 10:48 PM

#

my internet is normal

#

this message keeps appearing "departure server did not respond. Please try later"

#

This message appeared when I used it on another internet

#

I don't know what's going on because last month it was working normally, it started with these errors 3 days ago

#

when I installed it through the Playstore I could not enter the game but I managed to do it through the apk but it always shows a server and connection error

native anvil Mar 6, 2023, 11:29 PM

#

pearl flame my internet is normal

This issue frequently occurs when your Internet connection is unstable or experiencing poor signal strength. Please try the following possible solutions to resolve the issue:

• Restart your Internet connection, switch between cellular data or Wi-Fi, or avoid areas with high Internet usage.
• Restart your router, wait for 1-2 minutes, then restart the game.
• Restart your device and attempt to connect again.

You may also try to perform a routine repair of the game from login menu, restart your device.

pearl flame Mar 6, 2023, 11:54 PM

#

All the messages I sent and your replies disappeared, can you send them again please

native anvil Mar 6, 2023, 11:57 PM

#

native anvil This issue frequently occurs when your Internet connection is unstable or experi...

@pearl flame

pearl flame Mar 6, 2023, 11:57 PM

#

Ok thanks

native anvil Mar 6, 2023, 11:58 PM

#

pearl flame Ok thanks

You are welcome!

half garnet Mar 7, 2023, 1:27 AM

#

When come 2.5 update

storm flumeBOT Mar 7, 2023, 1:28 AM

#

We currently do not have a specific release date for the upcoming update, @half garnet. Once we do, we will publish further information in #news.

mystic knot Mar 7, 2023, 1:44 AM

#

Hey, i dont know where to report a cheater

#

#

But this one plays on livestream and he sells the hacks to others

#

storm flumeBOT Mar 7, 2023, 1:45 AM

#

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @mystic knot.

shy tinsel Mar 7, 2023, 4:29 AM

#

@alpine flower see i tried but i can't reach anyone

#

Screenshot_2023-03-07-10-28-22-460_com.tencent.ig.jpg

#

Please help me

#

My id got hacked

#

<@&639889499718942720>

#

<@&481161015728406538>

green agate Mar 7, 2023, 4:35 AM

#

shy tinsel

We are physically unable to help you here. Our community consists of volunteers which do not have access to the physical means of restoring lost data or helping with payment issues.

shy tinsel Mar 7, 2023, 4:39 AM

#

If you sent a message to their and said to see my problem they can't?

green agate Mar 7, 2023, 4:39 AM

#

shy tinsel If you sent a message to their and said to see my problem they can't?

We are not able to send messages on others' behalfs.

shy tinsel Mar 7, 2023, 4:40 AM

#

Okay

fleet shuttle Mar 7, 2023, 4:45 AM

#

Здравствуйте, у меня украли аккаунт что мне делать

#

Помогите пожалуйста

storm flumeBOT Mar 7, 2023, 4:46 AM

#

Please do not use languages other than English, @fleet shuttle. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

fleet shuttle Mar 7, 2023, 4:47 AM

#

Hello, my account was stolen, what should I do?

#

help me please

native anvil Mar 7, 2023, 4:48 AM

#

fleet shuttle Hello, my account was stolen, what should I do?

We are unable to assist with compromised accounts through the community. Please remember to take the necessary precautions to secure your account. For further assistance, please contact customer service within the game. Refer to subpoint 5.4 in #faq for further information.

fleet shuttle Mar 7, 2023, 4:49 AM

#

can you please tell me how and what to do in the support in the game

#

I can't figure out what to do

native anvil Mar 7, 2023, 4:50 AM

#

fleet shuttle can you please tell me how and what to do in the support in the game

You can find instructions on how to contact customer service in #faq sub point 5.4.

shy tinsel Mar 7, 2023, 5:03 AM

#

Screenshot_2023-03-07-11-02-52-589_com.discord.jpg

#

Is that official customer support?

native anvil Mar 7, 2023, 5:03 AM

#

shy tinsel

No. They are scammers. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and service@pubgmobile.com.

shy tinsel Mar 7, 2023, 5:03 AM

#

<@&639889499718942720> <@&481161015728406538>

native anvil Mar 7, 2023, 5:03 AM

#

native anvil No. They are scammers. Please do not fall for such frauds and report them direct...

@shy tinsel

shy tinsel Mar 7, 2023, 5:04 AM

#

Okay

twilit wind Mar 7, 2023, 5:53 AM

#

Hello, I had a problem about the fact that my Pubg mobile account was stolen, it was registered with me by e-mail, social. network and on the Game center.At the moment I have a new phone and I have long lost access to email and social networks so I can prove that this is my account using the Game center or my email was my first and last name if that would be enough to prove what is my account

storm flumeBOT Mar 7, 2023, 6:17 AM

#

Please contact the customer service for further assistance, @twilit wind. Refer to subpoint 5.4 in #faq for further information.

flint heath Mar 7, 2023, 9:34 AM

#

Hi, I had a prompt mentioning voice has changed, what does that mean?

final dome Mar 7, 2023, 9:43 AM

#

Sir, I'm sorry, hello.
Please tell me how to fill out a form to recover a stolen account. I can't find it on your discord server.

junior birch Mar 7, 2023, 9:50 AM

#

final dome Sir, I'm sorry, hello. Please tell me how to fill out a form to recover a stolen...

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information.

spare dune Mar 7, 2023, 10:12 AM

#

Hello

plucky bramble Mar 7, 2023, 10:44 AM

#

unrelated chat in wrong channel

lament grotto Mar 7, 2023, 10:56 AM

#

plucky bramble unrelated chat in wrong channel

ur message is in the wrong channel too

storm flumeBOT Mar 7, 2023, 10:58 AM

#

Please do not use languages other than English, @languid mica. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

languid mica Mar 7, 2023, 10:58 AM

#

Hello

simple peak Mar 7, 2023, 11:14 AM

#

What country are in the test region for Account Recovery Beta?

#

countries*

next granite Mar 7, 2023, 11:34 AM

#

51778127090

lone apex Mar 7, 2023, 1:20 PM

#

нужна помощь админа у меня украли аккаунт пабг
помню номер телефона ( который потерял ) и историю аккаунта

#

I need the help of an admin, my account was stolen.
I remember the phone number ( which I lost ) and the account history

storm flumeBOT Mar 7, 2023, 1:21 PM

#

Please contact the customer service for further assistance, @lone apex. Refer to subpoint 5.4 in #faq for further information.

#

Please refer to subpoint(s) 2.12 in #faq for further information, @next granite.

wispy turtle Mar 7, 2023, 1:22 PM

#

@lime juniper is there a chance to talk to you in dm?

cyan citrus Mar 7, 2023, 1:22 PM

#

You may try to ask other players in #chat.

cyan citrus Mar 7, 2023, 1:24 PM

#

simple peak What country are in the test region for Account Recovery Beta?

We unfortunately do not have information regarding this. If you are not able to proceed with the Account Recovery, please use the other available options to seek help from the customer service.

cyan citrus Mar 7, 2023, 1:24 PM

#

wispy turtle <@237624303581921281> is there a chance to talk to you in dm?

Hello! How may we help you?

wispy turtle Mar 7, 2023, 1:25 PM

#

@cyan citrus is it posible to send you dm?

storm flumeBOT Mar 7, 2023, 1:25 PM

#

Please contact the customer service for further assistance, @onyx fiber. Refer to subpoint 5.4 in #faq for further information.

cyan citrus Mar 7, 2023, 1:25 PM

#

wispy turtle <@406417233124917248> is it posible to send you dm?

What does it concern?

wispy turtle Mar 7, 2023, 1:27 PM

#

Im asking something but i think its not good to talk about it here

#

But i already send you a dm i would be very glad if you gonna read it 😊😊😊

cyan citrus Mar 7, 2023, 1:28 PM

#

Feel free to send your questions here, @wispy turtle.

wispy turtle Mar 7, 2023, 1:28 PM

#

Oh okay how to be official partner in pubgm here in discord?

outer prism Mar 7, 2023, 1:30 PM

#

Hi, my account was stolen, who can help? Untied everything, even the phone number‼️‼️‼️

storm flumeBOT Mar 7, 2023, 1:31 PM

#

Please contact the customer service for further assistance, @outer prism. Refer to subpoint 5.4 in #faq for further information.

outer prism Mar 7, 2023, 1:32 PM

#

I don't understand what clause 5.4 is, I'm Russian, and no one will help me except you

cyan citrus Mar 7, 2023, 1:32 PM

#

wispy turtle Oh okay how to be official partner in pubgm here in discord?

Are you referring to the available roles within this server? Please elaborate on what you mean by being a partner.

cyan citrus Mar 7, 2023, 1:33 PM

#

outer prism I don't understand what clause 5.4 is, I'm Russian, and no one will help me exce...

Please contact the in-game customer service for further assistance with compromised accounts.

onyx fiber Mar 7, 2023, 1:37 PM

#

My account get stolen.
I can’t log into my account, I contacted the technical support of the game in advance, but they don’t answer, I’m writing to you to help me get my account back, I’m ready to provide any information to prove that I am the owner of the account.

#

The scammer logged into my account and linked his phone number

cyan citrus Mar 7, 2023, 1:39 PM

#

A delayed response from customer service can be expected as they receive an enormous number of requests every day, @onyx fiber. Please wait patiently in the meantime.

onyx fiber Mar 7, 2023, 1:40 PM

#

I've been waiting for a very long time, the scammer turned on two-step verification. Do I still have a chance to get my account back?

cyan citrus Mar 7, 2023, 1:41 PM

#

Yes, as long as you provide them with the accurate and required information, the customer service should be able to help you with this, @onyx fiber.

onyx fiber Mar 7, 2023, 1:43 PM

#

There is no admin here who could somehow influence the speed of the response?

cyan citrus Mar 7, 2023, 1:45 PM

#

Sadly, no. The moderators of this Discord server are not affiliated with the customer service, @onyx fiber.

onyx fiber Mar 7, 2023, 1:46 PM

#

Another question, can a scammer untie my mail and account with only the scammer's phone number linked?

cyan citrus Mar 7, 2023, 1:50 PM

#

If your e-mail login is completely secure, he should not be able to do that, @onyx fiber. Please continue with the customer service.

ripe spoke Mar 7, 2023, 1:54 PM

#

Hi

cyan citrus Mar 7, 2023, 1:55 PM

#

Hello! How may we help you, @ripe spoke?

ripe spoke Mar 7, 2023, 1:56 PM

#

How are you

storm flumeBOT Mar 7, 2023, 1:56 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @ripe spoke. Remember to read through #faq before asking questions in the support channels.

ripe spoke Mar 7, 2023, 1:56 PM

#

?

wispy turtle Mar 7, 2023, 2:10 PM

#

@cyan citrus i mean how to apply as a staff sorry

cyan citrus Mar 7, 2023, 2:12 PM

#

Are you referring to the moderator role, @wispy turtle?

wispy turtle Mar 7, 2023, 2:12 PM

#

Yes

cyan citrus Mar 7, 2023, 2:12 PM

#

Please refer to the Roles section of the #735483472432594994 for more information, @wispy turtle.

devout geyser Mar 7, 2023, 3:10 PM

#

Hi. Tell me please. I left a request to restore access to my account (after hacking). Support requested account information, and their last request was to "send a screenshot of the payment". I did this, after which no response was received from them.
The question is, should they have written that the application is pending or something similar?

leaden mulch Mar 7, 2023, 3:15 PM

#

Hello. I can’t start the game after changing my server to south america by an accident. One time I even waited for 15 minutes, but the game didn’t started. What should I do with that

cyan citrus Mar 7, 2023, 3:17 PM

#

devout geyser Hi. Tell me please. I left a request to restore access to my account (after hack...

A delayed from customer service can be expected as they receive an enormous number of requests every day. Please wait patiently in the meantime.

cyan citrus Mar 7, 2023, 3:18 PM

#

leaden mulch Hello. I can’t start the game after changing my server to south america by an ac...

Matchmaking is related to how many players are currently in the queue. You may try to disable matchmaking preferences or try to switch to a different perspective, game mode, or map. We unfortunately will not be able to help you with this much through the community.

versed egret Mar 7, 2023, 3:32 PM

#

Hi everyone I have a question If the new session comes, will I lose my money and weapons? In the Royal Metro?

storm flumeBOT Mar 7, 2023, 4:31 PM

#

Please do not use languages other than English, @short canyon. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

short canyon Mar 7, 2023, 4:33 PM

#

Hello, I lost my login data for my account in the game and I could not log in, please help me to access my account again, thanks ID:5213166195

storm flumeBOT Mar 7, 2023, 4:33 PM

#

Please contact the customer service for further assistance, @short canyon. Refer to subpoint 5.4 in #faq for further information.

short canyon Mar 7, 2023, 4:35 PM

#

I don’t know

#

Hello, I lost my login data for my account in the game and I could not log in, please help me to access my account again, thanks ID:5213166195

versed egret Mar 7, 2023, 4:44 PM

#

Hi

cyan citrus Mar 7, 2023, 4:45 PM

#

storm flume Please contact the customer service for further assistance, <@108270069127081181...

Refer to this response, @short canyon.

versed egret Mar 7, 2023, 4:45 PM

#

I have a question anyone here

storm flumeBOT Mar 7, 2023, 4:45 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @versed egret. Remember to read through #faq before asking questions in the support channels.

versed egret Mar 7, 2023, 4:46 PM

#

Hi I have a question If the new session comes, will I lose my money and weapons? In the Royal Metro?

#

Someone reply me please

#

#

?

#

Why message support like this

coral heart Mar 7, 2023, 4:53 PM

#

#questions

storm flumeBOT Mar 7, 2023, 4:58 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @coral heart. Remember to read through #faq before asking questions in the support channels.

jaunty prawn Mar 7, 2023, 5:14 PM

#

Modarator?

cyan citrus Mar 7, 2023, 5:15 PM

#

Hello! How may we help you, @jaunty prawn?

jaunty prawn Mar 7, 2023, 5:17 PM

#

How can I report players who violate the rules?

cyan citrus Mar 7, 2023, 5:17 PM

#

What kind rules violation did you encounter, @jaunty prawn?

jaunty prawn Mar 7, 2023, 5:19 PM

#

I see fraudulent players in live broadcasts on social media

storm flumeBOT Mar 7, 2023, 5:22 PM

#

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @jaunty prawn.

jaunty prawn Mar 7, 2023, 5:22 PM

#

No

#

i always deal with it 🙄

cyan citrus Mar 7, 2023, 5:25 PM

#

Feel free to report any such cheating content through the link above, @jaunty prawn.

jaunty prawn Mar 7, 2023, 5:26 PM

#

Is there a way to get instant results?

cyan citrus Mar 7, 2023, 5:27 PM

#

The community manager will review the submitted reports in due time, @jaunty prawn.

jaunty prawn Mar 7, 2023, 5:27 PM

#

me and my friends are so bored we can't play because of fraudulent users

#

this method takes time

cyan citrus Mar 7, 2023, 5:31 PM

#

The community manager has to review enormous number of requests, so it might take some time to get through all the reports, @jaunty prawn. Your patience is highly appreciated in the meantime.

surreal patrol Mar 7, 2023, 5:34 PM

#

I am facing login issues with my Samsung S21 FE 5G (SM-G990W)

cyan citrus Mar 7, 2023, 5:34 PM

#

From where did you download the game, @surreal patrol?

surreal patrol Mar 7, 2023, 5:35 PM

#

Samsung Store

jaunty prawn Mar 7, 2023, 5:35 PM

#

Which country do you support?

pearl hinge Mar 7, 2023, 5:35 PM

#

Hi

surreal patrol Mar 7, 2023, 5:36 PM

#

I downloaded previously from Google Play, then deleted when facing this issue and downloaded again with Samsung Store, which same issue again

pearl hinge Mar 7, 2023, 5:36 PM

#

I need support about my account

#

#

Taking so much time when logging with facebook

cyan citrus Mar 7, 2023, 5:36 PM

#

surreal patrol Samsung Store

To begin with, please perform a routine repair of the game, clear game cache and restart your device. Let us know if the issue still persists.

pearl hinge Mar 7, 2023, 5:37 PM

#

I already tried all of it

cyan citrus Mar 7, 2023, 5:37 PM

#

jaunty prawn Which country do you support?

Could you elaborate?

pearl hinge Mar 7, 2023, 5:37 PM

#

Same result

surreal patrol Mar 7, 2023, 5:37 PM

#

I have done everything you said

pearl hinge Mar 7, 2023, 5:37 PM

#

Reinstall game already

cyan citrus Mar 7, 2023, 5:37 PM

#

pearl hinge

What is the device you are using and what is the login method you are using?

cyan citrus Mar 7, 2023, 5:38 PM

#

surreal patrol I have done everything you said

Please try to change your DNS settings. Refer to #faq sub point 4.3 for further instructions in this regard.

jaunty prawn Mar 7, 2023, 5:39 PM

#

I am from Turkey

pearl hinge Mar 7, 2023, 5:39 PM

#

@cyan citrus when i start game, it starts then there is a login page where we have to select facebook, twitter or other method

#

I have an account on facebook so i clicked on facebook

#

After that it starts loading no other result

cyan citrus Mar 7, 2023, 5:39 PM

#

What is the device you are using, @pearl hinge?

pearl hinge Mar 7, 2023, 5:40 PM

#

Tecno camon 18p

cyan citrus Mar 7, 2023, 5:40 PM

#

Do you have Facebook application installed, @pearl hinge?

surreal patrol Mar 7, 2023, 5:40 PM

#

@cyan citrus changing DNS doesn't work

pearl hinge Mar 7, 2023, 5:40 PM

#

I played yesterday for about 4 hours. But now it is doing this

#

Yes i have facebook installed and working

cyan citrus Mar 7, 2023, 5:43 PM

#

surreal patrol <@406417233124917248> changing DNS doesn't work

Share a screenshot of the DNS application.

surreal patrol Mar 7, 2023, 5:43 PM

#

cyan citrus Mar 7, 2023, 5:43 PM

#

pearl hinge Yes i have facebook installed and working

Please try to change your DNS settings. Refer to #faq sub point 4.3 for further instructions in this regard.

jaunty prawn Mar 7, 2023, 5:44 PM

#

Do you support Turkish servers?

cyan citrus Mar 7, 2023, 5:44 PM

#

surreal patrol

Got it! Please try to clear game data and restart your device again.

cyan citrus Mar 7, 2023, 5:45 PM

#

jaunty prawn Do you support Turkish servers?

What do you mean by that? Please elaborate.

surreal patrol Mar 7, 2023, 5:45 PM

#

@cyan citrus I really did everything

cyan citrus Mar 7, 2023, 5:46 PM

#

Can you clear game data, restart your device and try to open the game again, @surreal patrol? Do it while you are connected to DNS.

storm flumeBOT Mar 7, 2023, 5:46 PM

#

Please do not use languages other than English, @jaunty prawn. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

jaunty prawn Mar 7, 2023, 5:47 PM

#

Does anyone speak Turkish?

limpid slate Mar 7, 2023, 5:47 PM

#

My Facebook link has been disabled

cyan citrus Mar 7, 2023, 5:49 PM

#

You should contact the customer service of your social media account for further assistance with your disabled account: https://www.facebook.com/help, @limpid slate.

cyan citrus Mar 7, 2023, 5:50 PM

#

jaunty prawn Does anyone speak Turkish?

You can only use English language in this server. If you would like to seek assistance in your preferred language, you may refer to #735483472432594994 sub point 3.1 for a list of regional communities.

jaunty prawn Mar 7, 2023, 5:51 PM

#

Unfortunately they can't support

#

thanks you can't help

limpid slate Mar 7, 2023, 5:52 PM

#

Facebook has been permanently disabled

cyan citrus Mar 7, 2023, 5:53 PM

#

cyan citrus You should contact the customer service of your social media account for further...

Refer to my this response, @limpid slate.

limpid slate Mar 7, 2023, 5:59 PM

#

Screenshot_2023-03-07-19-59-03-13_a23b203fd3aafc6dcb84e438dda678b6.jpg

queen egret Mar 7, 2023, 6:03 PM

#

Hello, I lost my login credentials in the game and I could not log in the linked Facebook has been blocked in the game, please help to access my account again, thanks

night cloak Mar 7, 2023, 6:25 PM

#

@lime juniper all i am asking is do ur job now cuz someone got into my acc

#

I can only acces trough apple id

ancient cedar Mar 7, 2023, 6:31 PM

#

queen egret Hello, I lost my login credentials in the game and I could not log in the linked...

Contact Facebook customer support and try to recover your Facebook account.

lime juniper Mar 7, 2023, 6:39 PM

#

night cloak <@237624303581921281> all i am asking is do ur job now cuz someone got into my a...

How exactly is that our fault?

dire yarrow Mar 7, 2023, 6:52 PM

#

Hi

#

I need help

storm flumeBOT Mar 7, 2023, 6:53 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @dire yarrow. Remember to read through #faq before asking questions in the support channels.

dire yarrow Mar 7, 2023, 6:54 PM

#

I want talk with a person

#

No robot

#

What i have to do

cyan citrus Mar 7, 2023, 6:56 PM

#

Hello! How may we help you, @dire yarrow?

meager pumice Mar 7, 2023, 8:14 PM

#

What changes comes to royal pass in new update?@cyan citrus

mystic gazelle Mar 7, 2023, 8:44 PM

#

my account was stolen please help me recover it

native anvil Mar 7, 2023, 8:46 PM

#

mystic gazelle my account was stolen please help me recover it

Unfortunately, we cannot offer assistance for compromised accounts through the community. For further assistance, please contact customer service through the in-game feature. You can find instructions on how to contact customer service in #faq sub point 5.4.

night cloak Mar 7, 2023, 8:47 PM

#

lime juniper How exactly is that our fault?

Didnt sell it and probably wont but can u remove the email and twitter? Without waiting 7 days!!

#

Literally all i am asking

mystic gazelle Mar 7, 2023, 8:48 PM

#

@native anvil yes, the fact of the matter is that they don’t want to contact me, I wrote to the mail and in the game, I’m very sorry for my account that I can’t play on it

native anvil Mar 7, 2023, 8:49 PM

#

mystic gazelle <@498624173199982603> yes, the fact of the matter is that they don’t want to con...

Due to the high volume of requests the customer service team receives on a daily basis, it may take some time to review each one. We kindly ask for your patience and understanding while a support agent handles your request. They will contact you as soon as possible.

mystic gazelle Mar 7, 2023, 8:51 PM

#

I just can’t even log into my account and I have to play on a new account since the application was almost a month old, I received an email that the scammers had unlinked my account

night cloak Mar 7, 2023, 8:51 PM

#

@lime juniper this is my id: 5257820712

native anvil Mar 7, 2023, 8:54 PM

#

mystic gazelle I just can’t even log into my account and I have to play on a new account since ...

Please note that the moderators of this Discord server are unable to assist with account-related issues as we are not affiliated with customer service. The in-game customer service is the only way to seek help with such issues.

If you do not have access to your account, you can still contact customer service through the following method: From the login menu, select "Help" located in the top-right corner.

storm flumeBOT Mar 7, 2023, 11:08 PM

#

Please do not use languages other than English, @tall zodiac. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

lapis lotus Mar 8, 2023, 1:30 AM

#

Hello

storm flumeBOT Mar 8, 2023, 1:51 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @lapis lotus. Remember to read through #faq before asking questions in the support channels.

wild delta Mar 8, 2023, 3:22 AM

#

Hi

storm flumeBOT Mar 8, 2023, 3:36 AM

#

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @dapper hemlock.

feral forge Mar 8, 2023, 3:38 AM

#

Hello, @wild delta. How can we assist you?

dusty crow Mar 8, 2023, 4:08 AM

#

lime juniper How exactly is that our fault?

it must be a blessing in disguise to run a server with such members lmao CoolGirl

dreamy bluff Mar 8, 2023, 4:50 AM

#

I have a question if I link my account with Midasbuy is it safe? I know its a safe way to buy UC, but I don't know if its safe to link it.

native panther Mar 8, 2023, 5:09 AM

#

When will.the update come.

native anvil Mar 8, 2023, 5:09 AM

#

dreamy bluff I have a question if I link my account with Midasbuy is it safe? I know its a sa...

Yes, absolutely safe. Just be sure to use the official website: https://www.pubgmobile.com/pay.

storm flumeBOT Mar 8, 2023, 5:09 AM

#

We currently do not have a specific release date for the upcoming update, @native panther. Once we do, we will publish further information in #news.

frigid veldt Mar 8, 2023, 5:15 AM

#

For sometime have been facing the issue of high ping in-game. Internet is working great so that is not an issue. Deleted and re-installed the game and still very high ping. I play in Middle East. The ping goes like 200 - 214 ms making the game unplayable

storm flumeBOT Mar 8, 2023, 5:33 AM

#

Please do not use languages other than English, @wooden oasis. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

native anvil Mar 8, 2023, 5:33 AM

#

frigid veldt For sometime have been facing the issue of high ping in-game. Internet is workin...

In-game latency depends mostly on your network environment, the server you are playing on and your internet connection. Please make sure that you have a stable internet connection and try to reset your network settings. You can reset your network settings through device Settings > Connection & sharing > Reset Wi-Fi, mobile networks and Bluetooth. After you reset your network settings, restart your device one time and see if it will make any difference.

frigid veldt Mar 8, 2023, 5:43 AM

#

Already did that and no respite still. My on-device internet speed is over 300mbps

wooden oasis Mar 8, 2023, 6:20 AM

#

Please halp me

fluid seal Mar 8, 2023, 6:57 AM

#

Hi, I have some troubles with my account. I cant log in and I dont receive codes from my mailbox

storm flumeBOT Mar 8, 2023, 8:39 AM

#

Please contact the customer service for further assistance, @fluid seal. Refer to subpoint 5.4 in #faq for further information.

#

We are unable to provide assistance if you do not ask a question or state a problem, @wooden oasis. Remember to read through #faq before asking questions in the support channels.

humble plover Mar 8, 2023, 8:52 AM

#

My account was hacked

storm flumeBOT Mar 8, 2023, 8:54 AM

#

Please contact the customer service for further assistance, @humble plover. Refer to subpoint 5.4 in #faq for further information.

humble plover Mar 8, 2023, 9:14 AM

#

My PUBG was hacked

flint pawn Mar 8, 2023, 9:32 AM

#

Hello

mental cairn Mar 8, 2023, 9:33 AM

#

Hi my account got hacked can i restore it?

drifting turtle Mar 8, 2023, 9:37 AM

#

humble plover Mar 8, 2023, 10:10 AM

#

My account was hacked

simple peak Mar 8, 2023, 12:03 PM

#

What countries can use the account recovery beta feature?

#

cyan citrus Mar 8, 2023, 12:33 PM

#

cyan citrus We unfortunately do not have information regarding this. If you are not able to ...

Refer to my this response, @simple peak.

#

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts. If you have a phone number linked to the account, you should enable secondary verification through your Account settings of the game, @humble plover and @SHÆDØW#8691.

cyan citrus Mar 8, 2023, 12:36 PM

#

drifting turtle

Please refer to the information provided in this support article. Should you require further assistance with this, please reach out to the customer service through inside the game.

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/340-penalties-about-purchase-through-unauthorized-services/.

delicate raven Mar 8, 2023, 12:44 PM

#

My YouTube is frequency Gaming having 542 subscribers but it has been badly damaged by PUBG.
One year ago , I didn't know using words like aim bot and x-ray vision can make PUBG take down my channel. My channel was fully ranked . Two of my videos were giving me 1000's of views but suddenly one day I got strikes from tencent and my channel was removed. I didn't know what happened. After one year I came to know through error that it was removed by PUBG for using such keywords. I got it back but it is fully deranked now. I am really frustrated at this . PUBG has destroyed my channel which I worked so hard for.
Can I expect any compensation from PUBG in this regard?

storm flumeBOT Mar 8, 2023, 12:45 PM

#

Please send your concern in #1055891271849353226 and wait patiently for a response, @delicate raven. We may otherwise have to mute you.

delicate raven Mar 8, 2023, 12:52 PM

#

My YouTube is frequency Gaming having 542 subscribers but it has been badly damaged by PUBG.
One year ago , I didn't know using words like aim bot and x-ray vision can make PUBG take down my channel. My channel was fully ranked . Two of my videos were giving me 1000's of views. (One video reached at 55k and other at 16k) but suddenly one day I got strikes from tencent and my channel was removed. I didn't know what happened. After one year I came to know through error that it was removed by PUBG for using such keywords. I got it back but it is fully deranked now. I am really frustrated at this . PUBG has destroyed my channel which I worked so hard for.
Can I expect any compensation from PUBG in this regard?

cyan citrus Mar 8, 2023, 12:57 PM

#

storm flume Please send your concern in <#1055891271849353226> and wait patiently for a resp...

Refer to this response, @delicate raven.

night cloak Mar 8, 2023, 1:47 PM

#

good afternoon, my account was hacked and a two-stage anti-fiction was installed, a bad mail and a phone number, how can I change them or get codes?

storm flumeBOT Mar 8, 2023, 1:58 PM

#

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

robust iris Mar 8, 2023, 2:04 PM

#

Здравствуйте

#

Можно восстановить аккаунт?

#

Могу доказать что мой

#

#questions

storm flumeBOT Mar 8, 2023, 2:05 PM

#

Please do not use languages other than English, @robust iris. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

robust iris Mar 8, 2023, 2:05 PM

#

Hello

#

can you please recover your account

green agate Mar 8, 2023, 2:06 PM

#

5.4 - How to contact the customer service?

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

@robust iris

robust iris Mar 8, 2023, 2:06 PM

#

#questions

#

Does not help

green agate Mar 8, 2023, 2:07 PM

#

robust iris Does not help

We are physically unable to help you here. Our community consists of volunteers which do not have access to the physical means of restoring lost data or helping with payment issues.

robust iris Mar 8, 2023, 2:08 PM

#

😦

summer carbon Mar 8, 2023, 2:17 PM

#

good afternoon, my account was hacked and I don't know the phone number and email and I can't log in, only login happens but it doesn't let me go, can I get a backup code

#

Good afternoon, my account has been hacked 51469401917 It's not my email and number, it's two steps, can I get a reserve code

#

Good afternoon, my account has been hacked 51469401917 It's not my email and number, it's two steps, can I get a reserve code

storm flumeBOT Mar 8, 2023, 2:27 PM

#

Please contact the customer service for further assistance, @summer carbon. Refer to subpoint 5.4 in #faq for further information.

opaque bronze Mar 8, 2023, 3:29 PM

#

hi

cyan citrus Mar 8, 2023, 3:29 PM

#

Hello! How may we help you, @opaque bronze?

opaque bronze Mar 8, 2023, 3:30 PM

#

yes

rapid bramble Mar 8, 2023, 3:30 PM

#

Sometimes there is a gap on both sides and sometimes there isn't. All my controls shift because of that. Is there any way to fix this

opaque bronze Mar 8, 2023, 3:31 PM

#

@cyan citrusWhen I log into my account, I get a message that there is an error with the account or network

cyan citrus Mar 8, 2023, 3:32 PM

#

rapid bramble Sometimes there is a gap on both sides and sometimes there isn't. All my control...

I'm not sure what you are referring to. Could you please highlight the gap you are referring to?

rapid bramble Mar 8, 2023, 3:33 PM

#

Ok wait a sec

cyan citrus Mar 8, 2023, 3:33 PM

#

opaque bronze <@406417233124917248>When I log into my account, I get a message that there is a...

Please share a screenshot of the issue you are facing.

opaque bronze Mar 8, 2023, 3:33 PM

#

ok

rapid bramble Mar 8, 2023, 3:34 PM

#

#

Look at the edges

#

@cyan citrus

cyan citrus Mar 8, 2023, 3:35 PM

#

How often do you face this issue and from where did you download the game, @rapid bramble?

rapid bramble Mar 8, 2023, 3:36 PM

#

I downloaded it from play store, i i get this issue once or twice a day

opaque bronze Mar 8, 2023, 3:36 PM

#

@cyan citrus

alpine flower Mar 8, 2023, 3:36 PM

#

rapid bramble

Its maybe because your screen is notched
sometimes happens but I fix it using the setting where you choose rounded corners etc
Just my opinion if your screen is notched

alpine flower Mar 8, 2023, 3:36 PM

#

opaque bronze <@406417233124917248>

English please

cyan citrus Mar 8, 2023, 3:36 PM

#

opaque bronze <@406417233124917248>

Please change your game language to English first.

rapid bramble Mar 8, 2023, 3:37 PM

#

alpine flower Its maybe because your screen is notched sometimes happens but I fix it using t...

Yes it is notcged, but last time in installed pubgm, there was always that gap, but now its not fixed and causes my controls to shift

rapid bramble Mar 8, 2023, 3:37 PM

#

alpine flower Its maybe because your screen is notched sometimes happens but I fix it using t...

And there is the settings for that

#

Where*

alpine flower Mar 8, 2023, 3:38 PM

#

rapid bramble Where*

In settings
If you can find it tag me in #chat later I'll send a screenshot, can't right now so

rapid bramble Mar 8, 2023, 3:38 PM

#

Ok

opaque bronze Mar 8, 2023, 3:39 PM

#

@cyan citrus

cyan citrus Mar 8, 2023, 3:40 PM

#

Are you using Play Games login method, @opaque bronze?

opaque bronze Mar 8, 2023, 3:41 PM

#

yes

#

@cyan citrusWhat's the solution

cyan citrus Mar 8, 2023, 3:42 PM

#

Got it! What is the device you are using, @opaque bronze?

opaque bronze Mar 8, 2023, 3:43 PM

#

Use a computer

cyan citrus Mar 8, 2023, 3:44 PM

#

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server, @opaque bronze:

https://www.gameloop.com/.

opaque bronze Mar 8, 2023, 3:44 PM

#

this my

#

I don't get anything on gmail

cyan citrus Mar 8, 2023, 3:45 PM

#

cyan citrus We provide community support only for mobile platform. For further assistance wi...

Refer to my this response, @opaque bronze.

opaque bronze Mar 8, 2023, 3:45 PM

#

And on the phone the same problem

#

@cyan citrus

cyan citrus Mar 8, 2023, 3:46 PM

#

Then please mention the phone device you are using, @opaque bronze.

opaque bronze Mar 8, 2023, 3:49 PM

#

redmi note9

rapid bramble Mar 8, 2023, 3:53 PM

#

Which category is "basic settings" ?

opaque bronze Mar 8, 2023, 3:55 PM

#

@cyan citrus

cyan citrus Mar 8, 2023, 3:56 PM

#

opaque bronze redmi note9

Got it! To begin with, please perform a routine repair of the game from login menu, clear game cache and restart your device.

worn edge Mar 8, 2023, 4:06 PM

#

Hi , in Next Premium Crate Please include upgradable M24 ( sniper ) , Thank you

gusty arrow Mar 8, 2023, 4:21 PM

#

AN ACCOUNT OPENED ON BEHALF OF MY ID NUMBER IS USING OUR PERSONAL PICTURE WITHOUT PERMISSION PLEASE HELP

fresh turret Mar 8, 2023, 4:35 PM

#

Can I get a coupon for 300 UC if it was not bought by me, but was given to me?

cyan citrus Mar 8, 2023, 4:35 PM

#

worn edge Hi , in Next Premium Crate Please include upgradable M24 ( sniper ) , Thank you

Please feel free to provide your feedback about the game through #996458713126797405 in compliance with the channel's guidelines.

fresh turret Mar 8, 2023, 4:38 PM

#

@cyan citrus Can I get a coupon for 300 UC if it was not bought by me, but was given to me?

cyan citrus Mar 8, 2023, 4:40 PM

#

From where did you get it, @fresh turret?

storm flumeBOT Mar 8, 2023, 4:40 PM

#

Please do not use languages other than English, @fresh turret. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

cyan citrus Mar 8, 2023, 4:41 PM

#

rapid bramble Which category is "basic settings" ?

You can enable the Highlight Moments option through Controls > Advanced Controls > Recording. This should also enable the top highlights for you that you can generate from matches.

rapid bramble Mar 8, 2023, 4:44 PM

#

cyan citrus You can enable the Highlight Moments option through Controls > Advanced Controls...

I have that enabled for a long time, why did i get that mail today

fresh turret Mar 8, 2023, 4:44 PM

#

@cyan citrus where are the monthly subscriptions for RP

rapid bramble Mar 8, 2023, 4:44 PM

#

rapid bramble I have that enabled for a long time, why did i get that mail today

Because i reached ace today?

cyan citrus Mar 8, 2023, 4:46 PM

#

rapid bramble I have that enabled for a long time, why did i get that mail today

You may only have access to normal highlights before. Top highlights feature may not be available for you before.

rapid bramble Mar 8, 2023, 4:46 PM

#

Ohh

#

What's the difference between the two

cyan citrus Mar 8, 2023, 4:47 PM

#

fresh turret <@406417233124917248> where are the monthly subscriptions for RP

The subscription option should be available for you at the top side of the screen on the login if you have downloaded the game from Google Play Store.

fresh turret Mar 8, 2023, 4:49 PM

#

@cyan citrus I'm talking about something else

#

Screenshot_2023-03-08-17-50-45-927_com.tencent.ig-edit.jpg

cyan citrus Mar 8, 2023, 4:52 PM

#

rapid bramble What's the difference between the two

Top highlight moments contain more diverse, modern and appealing animations of your gameplay. Feel free to check the feature yourself after you start generating top highlights yourself.

fresh turret Mar 8, 2023, 4:52 PM

#

@fresh turret it says that in order to get a coupon for 300 UC you need to spend any amount of UC in RP

sage gyro Mar 8, 2023, 4:55 PM

#

How to subscribe prime plus in indan players please answer 🙏

cyan citrus Mar 8, 2023, 4:57 PM

#

fresh turret <@773181289561849856> it says that in order to get a coupon for 300 UC you need ...

After subscribing to RP Prime, you can immediately collect 1 RP Special Supply Voucher (300 UC) and 100 RP Points.

cyan citrus Mar 8, 2023, 4:58 PM

#

sage gyro How to subscribe prime plus in indan players please answer 🙏

The subscription is only available if you download the game from Google Play Store.

fresh turret Mar 8, 2023, 5:00 PM

#

@cyan citrus RP Prime need to be purchased separately from the Royal Pass?

cyan citrus Mar 8, 2023, 5:03 PM

#

Yes, but the special vouchers can be used to purchase the Royale Pass, @fresh turret.

fresh turret Mar 8, 2023, 5:07 PM

#

@cyan citrus And how did my friend get this coupon for 300 UC if he bought RP Plus and didn't buy RP Prime separately?

cyan citrus Mar 8, 2023, 5:09 PM

#

Do you mean that your friend purchased RP Prime Plus, @fresh turret?

fresh turret Mar 8, 2023, 5:10 PM

#

@cyan citrus nonono

#

@cyan citrus not RP Prime Plus, but Royal Pass plus

cyan citrus Mar 8, 2023, 5:14 PM

#

Royale Pass does not contain RP Special Supply Vouchers as a reward, @fresh turret. In the Royale Pass, you will get back the 360 UC or 4800 AG and other available rewards depending on the type of Royale Pass you have purchased.

fresh turret Mar 8, 2023, 5:17 PM

#

but he didn't buy RP Prime, and got a coupon for 300UC!

cyan citrus Mar 8, 2023, 5:18 PM

#

Is that video recording from your friend, @fresh turret?