questions

[stiff frost]

It’s the YouTuber SouljaQ here I just got my account hacked is there anything you can do to help? My PUBGM ID is 5313567891, I have many occasions of me playing on this account on my channel, & I have all receipts of my purchases on this account, & I have the email and Facebook info login I used to link this account… my email is [e-mail]

@polar marsh @everyone

[inner tinsel]

anyone here for support?

i want to change my mobile number , my previous number is lost, how do i change my number ??

[quaint moss]

Why their no video review avilable for all tallent championship page I wait 10 min but it's show nothing

[dull solar]

Can you please list the one plus devices that support 90 frames?

[crimson lichen]

Hey guys,
I bought this car and for few days i was landing with it but its been 3 days that i land with hoverboard i cant land with car from plane as you see its equiped but still not working what should i do help me pls

[inner tinsel]

ANYONE??

[thorn latch]

Hello, my phone no which is linked to my account doesn’t receive any verification code, I don’t remember the password I used to login through my phone no. is there anyway I could fix this?

[storm flume]

Please contact the customer service for further assistance, @stiff frost. Refer to subpoint 5.4 in #faq for further information.

Please contact the customer service for further assistance, @inner tinsel. Refer to subpoint 5.4 in #faq for further information.

[faint folio]

i want to CHANGE my SERVER back to NORTH AMERICA, it was ACCIDENTALLY changed, please help

Id: 584118405

[stiff frost]

@storm flume PUBGM is run by AI where can I speak to a real person at about my account??? @everyone my account has been hacked

[chrome thorn]

Any one here facing touch issue in game where ur touch register late or dosent register at all?

[slow crag]

This is for the new beta after downloading on iOS, can anyone translate

[vagrant onyx]

the app reach the number of install

( mean its full of tester )

[slow crag]

Awe dang , thanks man

[zealous snow]

Hi

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @zealous snow. Remember to read through #faq before asking questions in the support channels.

[zealous snow]

I am trying to change the password of linked email to my account but whenever i add new password it says incorrect password

[elfin island]

Hello dear My account is hacked
What I do

[storm flume]

Please contact the customer service for further assistance, @elfin island @zealous snow. Refer to subpoint 5.4 in #faq for further information.

[iron grove]

@everyone someone hacked my id and add his Phone number to the two-factor verification but I still have access to two social media accounts first I need this verification code plz solve my problem i'm a season 1 player and I have screenshots of my id and also account that i use to purchase us from midasbuy.

@lime juniper someone hacked my id and add his Phone number to the two-factor verification but I still have access to two social media accounts first I need this verification code plz solve my problem i'm a season 1 player and I have screenshots of my id and also account that i use to purchase us from midasbuy.

[verbal crow]

@iron grove Contact the customer service from the same device you used to play.

[iron grove]

@verbal crow they are giving same answers every time

i need to contact with pubg team if you know plz shear with my

[verbal crow]

@iron grove Maybe rephrase your message. You don’t have any choice if they don’t reply.

[iron grove]

i also email them and submit ticket but they did't respond

is here in this server how can help me

[verbal crow]

Email won't really work since there won't be enough information to determine who the hacker is. And, there is nobody on this server that can help you. This server is so focused in removing cheat contents, they don’t have time for those. Actually these stuff are better resolved through customer service.

[iron grove]

ok thanks

[vagrant lagoon]

Will my teammate get punished for bombing my friend that was trying to recall me then carrying him around until he bleeds out and not recalling us i reported them already

[night cloak]

Hello, for 3 days I can no longer examine the videos of the all-talent I no longer have the button to launch the video

[late terrace]

Any idea when one plus 10 pro will get 90 fps?

[ocean skiff]

My game keeps showing resource corrupted over and over

[fickle scroll]

after shooting the guy the game hangs and shoots itself

And I can't intervene

This happens not only when shooting, but also at other times.

How can I fix this stuck issue?

<@&481161015728406538>

[raven chasm]

I am getting the notice about joining with a newer update on a different mobile, i checked the version on my phone and it was newer than on my ipad.On my ipad it says 2.2.0.16705, what can i do to update it if doesnt show up on apple store?

[forest onyx]

Hello

Did 8+gen 1 got 90fps ??

[proven dragon]

While previous models like oneplus 7 pro,7t,7t pro,8,8t,8 pro support 90 fps in pubg the new oneplus 9 series stuck with smooth+extreme frame rate!

[obsidian condor]

hello

I want a solution because the change country button does not appear

can you help me

[storm flume]

Please contact the customer service for further assistance, @obsidian condor. Refer to subpoint 5.4 in #faq for further information.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @fickle scroll. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[delicate gate]

<@&481161015728406538> what does prime plus do? Do i get 900 uc and voucher and general voucher

[celest shadow]

It is a monthly subscription and you will get all the rewards listed. You will get to collect UC every day for 30 days and other rewards as well. Click the “?” icon located at the top-right corner for further information.

[delicate gate]

Oh thanks

[final rivet]

i got this message. how is it a hwid ban?

@green agate

[keen elk]

Great project

[quiet grail]

Мне не отвечает тех, поддержка в пубг

[final rivet]

english only.

[quiet grail]

technical support in the game does not answer me, my account was hacked

[final rivet]

contact customer support for the issue.

[quiet grail]

I'm trying to return it, but they ignore me, I have all the receipts and dates of bindings social networks

[quiet grail]

The problem is that the support does not answer me

[final rivet]

be patient. they will sometimes respond

[quiet grail]

9 days waiting for an answer

[polar marsh]

Please refer to the private message from @polar marsh for further information, @radiant marsh.

[final rivet]

@static sleet any ideas why my emulator device got banned?

[static sleet]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[final rivet]

ty

[scarlet wave]

I want to regain access to my account. 2 months ago my Twitter was blocked, mail login doesn't work (code too).

[storm flume]

Please refer to subpoint(s) 2.8 in #faq for further information, @scarlet wave.

[scarlet wave]

I don't receive a code in the mail. In pubg

[tacit quest]

Need pmco support

[storm flume]

Please contact the customer service for further assistance, @scarlet wave. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Please use the PUBG MOBILE Esports Discord server for any questions or concerns regarding PUBG MOBILE Club Open: https://discord.gg/esportspubgm.

[neon ibex]

I need helo

Help

[keen dock]

If I’m Ace Master currently in Europe server and I change my server to NA, will my stats and tier carry over?

[neon ibex]

Nope

[keen dock]

I’m being told there may have been a change very recently, so I’m confirming

[proper torrent]

Hello, I’ve tried many times to recover my account but it’s always the payments screenshots proofs that I don’t have because it wasn’t made by me. Is there any possible chances of recovering it without those payments screenshots, or maybe with a payment screenshot that I have ? Because I’m exhausted seeing another guy playing on my account that he stole

I tried to talk to him he blocked me everywhere, can’t get help from support as I don’t have 2 screenshots that they ask, however I got two others but they don’t want them

[brave ruin]

How do I report a channel on YouTube that’s promoting hacks for sale?

[cyan citrus]

No. Your rank and statistics will reset according to your new server.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @neon ibex. Remember to read through #faq before asking questions in the support channels.

[cyan citrus]

We unfortunately cannot help you with account related issues in any way through the community. You will need to provide the customer service with all the required and accurate information or they may not be able to proceed with your request. Also, be advised that your account security is your own responsibility to begin with.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @brave ruin.

[proper torrent]

The thing is that I have 2 proofs of payments but the support service won’t take them, it only wants the one that were made from another person to my account

[cyan citrus]

As mentioned earlier, there is nothing we can do to help you with account related issues through the community, @proper torrent. You will need to provide the customer service with the exact required information and you should figure it out yourself as you are the owner of the account. Should you have any further questions, please feel free to send them directly to the customer service.

[somber onyx]

Recently I got Observition In my Game And 10 munite ban ffor network or gfx nsomething but But in The Last Obsevition after 5-6 hour i got ban for 10 year😭

[polar marsh]

Please refer to the private message from @polar marsh for further information, @somber onyx.

[fringe cave]

@lime juniper @static sleet all talent championship review videos not playing in security center please fix this issue

[shrewd yacht]

hello, when will pmco first 128 be announced

@cyan citrus

[signal charm]

👍

[cyan citrus]

Please use the PUBG MOBILE Esports Discord server for any questions or concerns regarding PUBG MOBILE Club Open.

[shrewd yacht]

link

@cyan citrus

[cyan citrus]

You are already in the server, @shrewd yacht. You can check out mutual servers.

[south furnace]

Need pubg mobile esports discord link. Regarding pmco south asia

@cyan citrus

Anyone???

[cyan citrus]

Refer to my this response, @south furnace.

[meager parrot]

Guys, where can i go to unlock metro royale mode?
Can you help me?

[cyan citrus]

Please add more details about the issue you are facing, @meager parrot.

[meager parrot]

Ok, my account got banned for transferring an item, but that didn't happen. We played with a friend and he just saved my things.
I was banned for 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @meager parrot.

[velvet swallow]

Can't log in with my twitter- says authorization revoked

[cyan citrus]

What is the device you are using, @velvet swallow?

[median bay]

hey how do i report some insult ?

[timber sparrow]

My account was banned without apparent reason and I have not violated the terms and conditions of the game and I hope that my account will be returend I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again My name in pubg is卍abokhalilッ And this is my account ID 5223653123

[polar marsh]

Please refer to the private message from @polar marsh for further information, @timber sparrow.

[turbid hull]

Dear pubg team .
The new uc station event come today in game
But many player in Pakistan ( other i not know ) They but uc station pack by a glitch
First they make a new email
And add payment method in gmail id but select turkey region (address)
After they add payment method they use vpn to buy a uc station pack
When they buy pack the currency show in price try
And exchange when in pkr by buying on pack is very cheap
( 16200 uc pack they buy in 8k but the real price in pkr is 19k )
Please Fix this as soon as possible

Dear pubg team .
The new uc station event come today in game
But many player in Pakistan ( other i not know ) They buy uc station pack by a glitch
First they make a new email
And add payment method in gmail id but select turkey region (address)
After they add payment method they use vpn to buy a uc station pack
When they buy pack the currency show in price try
And exchange when in pkr by buying on pack is very cheap
( 16200 uc pack they buy in 8k but the real price in pkr is 19k )
Please Fix this as soon as possible

[lavish yarrow]

Whenever I try to buy UC, I get a pop-up notification that says Error 1138. It's an Apple device error that prevents you from making any in-app purchases. I have proof of recent purchases and I am still paying my monthly subscription, so I don't know why I'm not allowed to purchase UC anymore?

[quick plinth]

What are the rewards of all talent championship? Will they give slots for Pmco to ATC winners?

[forest onyx]

Any idea when 8+gen 1 support 90fps

[restive sun]

midasbuy

Please change your payment method with a different one to ensure payment security.

how fixed ?

Hellp Me Pz

Plz

[storm flume]

Please contact the customer service for further assistance, @turbid hull and @lavish yarrow. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Contestants who advance to the final round will have a chance to enter PUBG MOBILE Club Open (PMCO) competition.

[cyan citrus]

For further assistance with MidasBuy, you may send an e-mail to their customer service at [e-mail].

[jade nest]

This is not true. That rule is yet to be scrapped.

[celest sleet]

@cyan citrus need help! My acc is linked to my email and Twitter! Someone logged in and linked it to their mobile number

Now i cant login

[storm flume]

Please contact the customer service for further assistance, @celest sleet. Refer to subpoint 5.4 in #faq for further information.

[celest sleet]

It doesn’t give me much option

[sweet drum]

Iphone 14 pro doesn’t have 90 fps support 🙂

[novel shadow]

@cyan citrus Hi Bro I need to know if pmpl players can play ESL with other team

[twilit arch]

uncle quendi @cyan citrus can you use paypal to buy uc from the bonus uc station thing?

[tight wyvern]

hi

i have facing problems to purchase prime plus but payment failed issue what i can do

[brisk escarp]

@static sleet My account ban 10 years without reason to solve

[storm flume]

Please do not use languages other than English, @brisk escarp. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[wide void]

Please use esports discord server for this queries refer to pins of #community-news

[wide void]

Contact ingame support

[wide void]

I don’t think so there is any option that allows us to buy with paypal

[sly heath]

Hi i have an achievment bug.
I got the Jinxed 3 before Jinxed 2 and i cant complete it anymore

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glad hawk.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @sly heath. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[placid remnant]

Now I’m out or what??? Are u going to make more lobby’s?

In that second I check in, and what happened

[topaz seal]

Здравствуйте, вы забанили мой аккаунт по ошибке, можете просмотреть мои моменты , просмотреть видео которое я вам скинул по почте, там вы увидите никаких читов я не использовал, прошу разбанить мой аккаунт!

[storm flume]

Please do not use languages other than English, @topaz seal. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[topaz seal]

Hello, you banned my account by mistake, you can view my moments, watch the video that I sent you by mail, there you will see no cheats I did not use, please unban my account!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @topaz seal.

[undone wren]

we want 90fps support on Redmagic 7s pro that's it, we have already filled the forms, you have fulfilled the demand for IPhone 14 pro users why not for Redmagic 7s pro users?

[languid niche]

I'm Unable to reset my password for Third Link Email/Number. It keep saying the password is wrong. I tried different combinations but it just doesn't work.

[left spade]

I hope someone from support can help me, I have a problem

[fathom wind]

Hello PUBG
I am here to talk about a transfer from BGMI
I am saying that because when i was PUBG got banned and i switched to BGMI so is there any way i can get my acc back
My id is
582116995

[left spade]

Hello, I have a problem with my account. I hope you can help me

[night cloak]

Can someone help me?

@polar marsh

[lunar quartz]

just wanna check what time is it

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

We are unable to provide assistance if you do not ask a question or state a problem, @left spade. Remember to read through #faq before asking questions in the support channels.

[feral forge]

UTC time now?

[storm flume]

Please contact the customer service for further assistance, @languid niche. Refer to subpoint 5.4 in #faq for further information.

[feral forge]

No, it is not possible to transfer accounts from other versions to the global English version of PUBG MOBILE.

[wide void]

You username does not abide by rules of Pubg mobile (it’s inappropriate)

[night cloak]

I tried changing my name to OEsBuyias it’s still not changing.

Is there any time limit until i can change?

[wide void]

You cannot change your name for 7 days after the penalty

[night cloak]

Ohh okay thank you so much🙏

[lofty oriole]

Hello

I need a helps please

I got s banned, but i dont do anything wrong guys

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lofty oriole.

[lunar quartz]

k

[pale bay]

Help!!
So recently i moved my pubgm to my SD card 64GB
And when i got in SD Card in Zarchiver/files no apps show apps show and there's a obb PUBGM folder but it's empty
Im non-root 32 bit exynos
What can do i do.

[half turtle]

Why protection car in inventory don't work

Card*

[left spade]

Can I contact support? My account has been hacked

[verbal crow]

@left spade The support is in-game. This channel is for general inquiries.

[lusty compass]

Can help me my account was ban 10 year😭

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lusty compass.

[verbal crow]

@pale bay Reinstall from Play Store and keep it in the internal storage. SD cards are tend to be slower than internal amd it should be a no no for games. Move normal apps to SD card, not video games.

[cedar sparrow]

may i know why there's high ping in every server for every player those days ?

[verbal crow]

If it was the case, this channel would be flooded with complaints. 😌😌

[half turtle]

?

[verbal crow]

What’s your rank bro?

[full compass]

Hey babes

[undone wren]

lol are you expecting 90fps option in HDR? Only smooth supports 90fps

[grizzled forum]

I know now man, but on smooth I still don't have it

[undone wren]

i think pubg is mostly looking for money, not caring about gamers, that's why they capped 60fps support.

if a brand pay them to enable then only they are considering

[grizzled forum]

And I only made the screenshot with hdr, before making it I looked through all the graphics and couldn't find it

[undone wren]

I have latest Redmagic 7s pro, still don't have 90fps option enabled.

[wide void]

@undone wren @grizzled forum please use #pubg-mobile or #chat for general discussion

[marble valley]

Good evening, can I apply for a ban on my game account that was stolen from me? How to do it if possible.

[bronze hull]

Hi I have discovered people selling hacker codes and with all the evidence

[coarse sorrel]

hello i am trying to regain merit. i play like 5 matches and get no merit. what is the official merit system? i havent reached the merit limit either

[orchid apex]

@polar marsh my account was unfairly banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @orchid apex.

[verbal crow]

You need to be top 10 to get merits.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @bronze hull.

[ionic axle]

Hello. Anybody here to help?

[digital wolf]

hello

anybody help me

?

[ionic axle]

I need help to haha

[verbal crow]

@ionic axle Hola 👋

[digital wolf]

@verbal crow can you help me?

[verbal crow]

Bonjour, @digital wolf! It depends on the question, cutie.

[digital wolf]

@verbal crow can i send you message private

[verbal crow]

Oh no, you can’t even send me friend request. 🥲

[digital wolf]

oh i will send here

look,2 day in row,i got safety observation first day i think it was mistake or bug,i wait,today i kill only one guy,and again get safety observation why?

@verbal crow

[verbal crow]

Hmm, that is strange. The game is detecting something from the game or your network. Try playing on a different phone, a different network and then both a different phone and a different network to identify the problem.

[digital wolf]

i play on emulator

can you check my profile,i will send you id,that is mistake

[ionic axle]

Hello. @verbal crow
The problem is someone had access to pubg account.
What they did was only put their phone number. they turned secondary verification and locked me off of my account. Now I'm unable to login.
I've given them every single proof of they, like literally I've got the same phone, same location and linked fb, google and email.
But pubg customer care service isn't helping.
Is there anyway?

[verbal crow]

I can’t check cause I don’t have the power. I bet the customer service will not help you either. You can follow the network part I mentioned, if that doesn’t help, you gotta ask the emulator support.

[digital wolf]

do you have gameloop discord?

i will go try to get some help

by gameloop

[verbal crow]

I think there’s no way to get access to the account for now. You gotta wait until the developer introduces some kinda feature to get back to your account. Sadly, a bad game design.

@digital wolf You probably can find the Discord on their website. But, I don’t think folks at there will help you either. I recommend emailing them.

[digital wolf]

i dont have email

[ionic axle]

No. They just sent me a link.
I think they are dumb on purpose
Like how can I know what is the phone number which is linked with my account if it's not mine.
But they need that phone number to remove that phone number.

[verbal crow]

The website has it. A 10 second google search will help. 😉

[verbal crow]

I know, right? It is a bad game design and the developers are too lazy to fix it. The only solution I can give is to wait, since you cannot get access to someone else’s phone number.

[ionic axle]

I geuss I just have to give up on my account since pubg developers are dumb.

[verbal crow]

Won’t say dumb but lazy. More focused on selling cosmetics and milking players. Anyway, I hope they introduce a feature someday to remove 2FA restriction.

[ionic axle]

And I spent too much on the game which aren't even willing to help their spenders lol.

[verbal crow]

[ionic axle]

I hope they can atleast ban that account for good.

[sand olive]

Hi guys one of my friend haz is account hacked is had email phone number, Facebook and also apple login but is unable to login in how is possible like that to ghet all is login deleted in 5hours?

[night cloak]

hello i have proplem can any body help me ?

[cyan citrus]

Please contact the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts.

[cyan citrus]

Hello! Please state your issue.

[night cloak]

I need help, someone stole my profile picture on my account inside the game by taking a screenshot and putting this picture on his account and impersonating me, is there a solution to this problem? @cyan citrus

[slate cedar]

Hi @polar marsh When share fall ranking

[cyan citrus]

Please use the PUBG MOBILE Esports Discord server for any questions or concerns regarding PUBG MOBILE Club Open: https://discord.gg/esportspubgm, @slate cedar.

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[slate cedar]

Can u answer me

[cyan citrus]

Please ask it in the PUBG MOBILE Esports Discord server, @slate cedar.

[slate cedar]

Iam asking him not available

[cyan citrus]

You can wait patiently.

[slate cedar]

Ok thx bro

[night cloak]

@cyan citrus i don’t found anything for this problem

[cyan citrus]

We unfortunately will not be able to help you with that through the community. Please continue with the customer service, @night cloak.

[strong vault]

Hello I cant join any crew cause its says "You are currently banned from playing matches."

[cyan citrus]

Accounts that have a history of cheating will be permanently suspended from participating in All-Talent Championship. For more information, please refer to the following announcement or contact the customer service in-game for further assistance, @strong vault.

#news message.

[round lynx]

hello

any one here

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @round lynx. Remember to read through #faq before asking questions in the support channels.

[ocean skiff]

Is codashop safe to use

[cyan citrus]

The only recommended way to make purchases outside the game is through https://www.pubgmobile.com/pay, @ocean skiff.

[fierce cedar]

I keep getting this bug where everytime I join a match my peel button sticks
I have it on hold but it always goes back to tap after every match
Any suggestions?

[cyan citrus]

Please try to perform a routine repair of the game from login menu and toggle the Lean Mode option one time, @fierce cedar. If the issue persists, please share a video recording of the issue here.

[fierce cedar]

Okay thanks I'll try that

[night cloak]

Hello, how can I change the country in PUBG

[cyan citrus]

Yes, you can change your country/region settings from the Account settings of the game, @night cloak. Keep in mind that you cannot change your country to somewhere where you are not physically located and the option to change country/region settings is not available for the accounts registered in European continent.

[night cloak]

How can I show the change country button?

I want to change the server to the Middle East country

[cyan citrus]

If the option is not available for you, you will not be able to change your country/region settings, @night cloak. The option is not available for the accounts registered in European continent.

[night cloak]

But some people have appeared and their accounts have been activated in Europe

[cyan citrus]

This is not something we can help you with, @night cloak. Should you require further assistance with, please feel free to contact the customer service in-game.

[night cloak]

But I want the game to be consistent with everyone. I have a fast internet speed and slow friends, so I want a solution that satisfies both parties.

[cyan citrus]

We cannot help you with this, @night cloak. As you have already been answered, please avoid being persistent.

[lucid cove]

My account has been banned and I did not play with a hacker or anything and I want my account back and you can check it from the account that I did nothing and this is id5800182342

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lucid cove.

[night cloak]

@cyan citrus is it possible to remove all links to a pubg mobile account?

[cyan citrus]

No, you can only remove one of the social media accounts from your Account settings of the game if there are two linked social media accounts, @night cloak.

[night cloak]

Thank you

And if i delete my account, does it remove the linked social account?

@cyan citrus

[cyan citrus]

I don't have information regarding this.

[stuck anchor]

Got a few minutes to spare? I have a question about (redeeming codes) to share with friends of the PDP outfit released. Are those available? @lime juniper

[robust mortar]

I got the outfit and headpiece but I have not received the emote. What do I do to get it

[cyan citrus]

This is not an actual emote but animation for showcase of the outfit, @robust mortar. It is mentioned in the shop:

[shut forge]

hello, I would like to know why the account was blocked, I ask you to unban it since I do not use third-party software for the game ,

[polar marsh]

Please refer to the private message from @polar marsh for further information, @shut forge.

[vapid pine]

My account was stolen, and when I returned my account after negotiating with the thief, I opened PUBG Mobile and discovered that my account was banned and I did not use any unofficial client.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vapid pine.

[late galleon]

I'm the winner of the event called luckmoneytree and it has been more than 10 months i have not received any information regarding my prize

@lime juniper

[half turtle]

Why protection card in inventory don't work

[cyan citrus]

What is your current rank, @half turtle?

[half turtle]

Ace with 5 stars

[cyan citrus]

Rating protection cards are only effective in Crown tier or below, @half turtle.

[half turtle]

Thanks

[cyan citrus]

You are welcome, @half turtle!

[vague sphinx]

hi I came here to talk about PMCO 3 teams already have a guaranteed spot in pmnc because they can play PMCO and if the team that is in pmnc with a spot is PMCO champion

PMCO shouldn't just play the teams that didn't make the pmnc classification

indignation

[cyan citrus]

Please use the PUBG MOBILE Esports Discord server for any questions or concerns regarding PUBG MOBILE Club Open: https://discord.gg/esportspubgm, @vague sphinx.

[coral spoke]

Hey so basically I unlinked Facebook from my account and not it says 6days with a linking symbol on it. Anyone know what this means?

[coral spoke]

On the Facebook logo

[cyan citrus]

Could you share a screenshot of it?

[clear jackal]

Will infection mode come back?

[harsh sinew]

So I successfully changed my password with the email attached to my account but it won't let me in due to hacked mobile phone secondary verification?

[harsh sinew]

Do I need to wait a certain time after successfuly changing the password through email? Or can the hackers just access my account with their phone #?

Says unrecognized device even though I've played with this s10+ for years

[storm flume]

Please contact the customer service for further assistance, @harsh sinew. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

No information regarding this.

[harsh sinew]

I contacted support... Why the hell do I need secondary verification from the cell phone if I just successfully changed the password with the email!?!?!?!

[ionic axle]

@harsh sinew I've got same problem lol

Pubg Customer care service are just ignoring me lol

[storm flume]

Please avoid going off-topic, @harsh sinew and @ionic axle. You may have unrelated conversations in #chat.

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day. Please wait patiently.

[cyan citrus]

There is nothing we can do to help you with compromised accounts through the community. Should you have any questions, please send them directly to the customer service.

[harsh sinew]

Are they going to help me if I don't have creation or link date, but I have access to the email and the social account?

[lime juniper]

We have not used to gift outfits to designers' friends in the past, so we will have to discuss it internally first.

[cyan citrus]

You should provide them with all the required and accurate information. Otherwise, they may not be able to proceed with your request. As mentioned earlier, should you have any questions in this regard, please send them directly to the customer service.

[ionic axle]

@harsh sinew which linked accounts you have?

[harsh sinew]

Facebook

[ionic axle]

You can find the linked date in settings.

[harsh sinew]

Where?

[ionic axle]

Go to settings>App & Website

[harsh sinew]

Omg I'm so dumb...

So I need to submit again?

[timid flower]

Peace be upon you, please. I need the best settings for the game lobe for the capabilities of D-Ryzen 5. 3600
NVIDIA GTX 1650 Super 4g
16 grams ram
Because I have a hard frame and cutting paths

[ionic axle]

Check the date first. If you feel it's correct. Send them the linked date

[cyan citrus]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

https://www.gameloop.com/.

[sweet merlin]

any option to hide this we have?

[cyan citrus]

No, it is not possible, @sweet merlin.

[sweet merlin]

oke.. np

[ionic axle]

@harsh sinew did you get it?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spiral oriole.

[harsh sinew]

Resent the stuff, I don't know if it works because when you send the image for 1 proof of payment as the last step you don't get any confirmation......

[ionic axle]

They'll reply you. Don't login with anyother account or it'll reset the convo

[harsh sinew]

So I need to leave it open for a reply or?

God I hope they help me... and reply to my email

[ionic axle]

They will reply with a link. But you are supposed to know the number to remove it. Which is the problem

[harsh sinew]

So you tell them remove the email/phone number and they want you to prove the #?

What the f

[ionic axle]

I guess we'll have to just watch the hacker enjoying that account.

[harsh sinew]

So send the last image and just close the app and come back later?

I kept backing out lol

And the conversation wasn't saved

I found it hope they reply within a week..

[quaint moss]

Can you help me with its
It's correct judgment or not
I found out x-ray vision and auto aim but observation team found only auto-aim so it's consereder as right or wrong judgment

[cyan citrus]

If you selected Violation Found, it will be considered as accurate judgement, @quaint moss.

[ionic axle]

@harsh sinew yes. Don't login into any account just wait for their response

[wide void]

You will get in the program as soon as you are eligible.There can be a lot reasons why you were not contacted. Further information will be given to you via Moderators please wait patiently.@cyan citrus will assist you soon.

[midnight ridge]

@cyan citrus <@&481161015728406538> I ask if there is an API tournament for pubg mobile to organize events?

[wide void]

There is no public api of any kind that is accessible by players/tournament organisations. Please refrain from mentioning moderator role.

[midnight ridge]

ok good luck i think its support channel that's why i mentioning MODERATOR

[wide void]

Moderator will assist you even if you don’t mention them. The role is mentioned for emergencies like raid or something urgent.

[midnight ridge]

so how can organize event like esports

[wide void]

Thank you for your understanding. Have a great day.

[wide void]

You cannot organise events like esports

[midnight ridge]

ok thanks bro good luck ♥ thank you for A

[wide void]

💕 anytime

[celest shadow]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @distant latch.

[distant latch]

10 years ? Ban for gfx use?

[storm flume]

Please do not use languages other than English, @stable vale. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[stable vale]

Who will help, faced with the problem of linking a phone number, gives out that you need to log in using the linked mail or phone number, although it was done!?

[celest shadow]

We cannot provide you with information beyond this as we are not involved with the recruitment process. You will be contacted when you are selected, thank you for your patience.

[celest shadow]

Please refer to our previous answer.

[storm flume]

Please contact the customer service for further assistance, @stable vale. Refer to subpoint 5.4 in #faq for further information.

[torpid dragon]

Any admin online here

My team in top 98 in pmco but we didn't get any mail .can any admin help me here

[indigo rapids]

My account has been hacked and I can't log in now 😭😭😭

<@&481161015728406538>

I'm sorry about this ping

[ionic axle]

@indigo rapids lol. Same problem here.

[indigo rapids]

Oh...

I paid a lot for that acc...

[ionic axle]

Same here.

[wide void]

Buying and selling is against PUBGMs ToS

[fleet wigeon]

This is not the server for eSports related queries. Try asking it in eSports Server.

Pubg Mobile eSports

[wide void]

You can contact ingame support for this issue and refrain from mentioning moderators role without emergencies(raid) @ionic axle @indigo rapids

[wide void]

Refer to pins of #community-news for server link @torpid dragon

[ionic axle]

@wide void paid a lot means we spent a lot on that account

Well, I didn't mention anyone.

[wide void]

Contact ingame support for account related matters

[indigo rapids]

I can't to log my account

He added his number phone and mail and he activated the double autotantifi

[ionic axle]

@indigo rapids I guess just give up. Since pubg developers are dumb and not helping anyone.
They brought a new feature called "Secondary verification" to help hackers.

[indigo rapids]

...

[wide void]

You can give your feedback in #996458713126797405

[indigo rapids]

They can help us

I wish..

I hope...

[wide void]

Both of you have been answered please carry out discussion in #chat

[wide void]

Contact ingame support only they can help you with account related issue.there is nothing community management can do about it.

[ionic axle]

Mine account is gone too. I literally have google, FB and email. The hacker has only put his phone number now that account is his account. All 3 linked accounts are useless now.

[indigo rapids]

But I can't to log it !!!!

[wide void]

Contact ingame support via login screen.

[ionic axle]

@wide void they ignore. If you click "I'm unable to login" they'll close the chat

[indigo rapids]

I can't too

Go private

[wide void]

@indigo rapids @ionic axle You may have discussion on #chat or #pubg-mobile. As you have been answered. Thank you for your understanding

[indigo rapids]

I send you in private the video

@wide void

See that

I can't

[wide void]

Start new conversation with them.

[indigo rapids]

Can you send me a video plz

[static sleet]

Please contact the in-game customer service for further assistance with compromised account issues. Refer to subpoint 5.4 in #faq for instructions on how to contact the customer service.

[indigo rapids]

Can you send me a video plz

[buoyant iris]

Hello, According to what I heard, the PUBG Mobile Azerbaijan Map has arrived, is it true?

[indigo rapids]

I can't

I can't log in to my account

And I can't to send any message at the support in game

[runic pilot]

Hello support i have a problem with unlinke social link i had linked google and apple id when i removed the apple id it didn't show waiting 7 days for remove it just gone and the + to add a new link didn't appear why that

[cyan citrus]

There is no such map with this name. You can check the available maps in the map selection menu of the game.

[cyan citrus]

What is the device you are currently using?

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @indigo rapids.

[runic pilot]

number and gmail

[cyan citrus]

Mention the device you are using, not the login methods, @runic pilot.

[runic pilot]

ah sorry i used a mobile and pc

[cyan citrus]

Which phone, @runic pilot?

[runic pilot]

huawei

sec i'll screen it to u

[cyan citrus]

Then it is possible that you are not able to see the Apple login method or linked account because you are using an Android device, @runic pilot. Please switch to an Apple device and try again.

[runic pilot]

the apple i had removed it from the account

and it didn't wait 7days to remove

[cyan citrus]

Please share a screenshot of your Account settings of the game, @runic pilot.

[runic pilot]

here is it

now i using pc

[uneven shadow]

hi

[cyan citrus]

Refer to my this response, @runic pilot. You cannot view an Apple login method or linked account while using an emulator or Android device. Please switch to an Apple device first.

[cyan citrus]

Hello! How may we help you?

[runic pilot]

i understand but the apple id is not linked anymore in this account should i log in with any other link ?

[indigo rapids]

I can't to log my account

[cyan citrus]

It should be linked at the moment. That is the reason you cannot link a different account. As mentioned earlier, please switch to an Apple device and check again.

[indigo rapids]

Bcs the hacker activated the double autotantifi

So how can I contact the in game support?

[quick ember]

Hello PUBG MOBILE.
I request assistance in deleting my Facebook and Twitter account that belongs to me. I am sure that you will show the necessary assistance and understanding in this matter as soon as possible.

Account Name: T͜͡c٭Cioo
ID Number: 521567599

Thanks in advance, good work.

[runic pilot]

okay thank u for ur help i'll check and see

[cyan citrus]

Please avoid repeatedly asking about the same issue after you have been answered. We cannot help you with the compromised accounts through the community. You may contact the customer service using the Help option located on login menu of the game.

[cyan citrus]

You are welcome!

[indigo rapids]

How can I contact us ?

With mail?

[cyan citrus]

Why do you want to delete your social media accounts? Is this related to PUBG MOBILE?

[indigo rapids]

That my situation now

[quick ember]

Not just my social media accounts. I want to delete my account in the complete game. because to make a fresh start to the game

[ionic axle]

@indigo rapids check ib

[cyan citrus]

Use the Help option located on the login menu if you are unable to access your account. As you have already been answered several times, please do not repeatedly ask about the same issue in the community channels.

[cyan citrus]

You can delete your account through the Account settings of the game if there is an option available for you to delete your account.

[quick ember]

My account was stolen before and now my account is banned without my knowledge. That's why I can't log into my account through the game. I want to get my account back from scratch because my account is linked to my social media accounts

[cyan citrus]

That is not possible, @quick ember. You cannot remove your social media accounts without logging into your PUBG MOBILE account. You may create a new PUBG MOBILE account instead.

[quick ember]

I have been playing pubg mobile game since 2018 and I have never encountered such a situation before. I sent an e-mail to the Pubg mobile team to have my account re-examined; that I did not do such a thing and that it has nothing to do with me. but I didn't get any response. Can you help me with this ? What advice can you give me?

[cyan citrus]

Are you asking about the account suspension, @quick ember?

[quick ember]

True

[polar marsh]

Please refer to the private message from @polar marsh for further information, @quick ember.

[uneven shadow]

I did not buy this operation, how can I cancel it?

[wide void]

Try contacting ingame support.But to my knowledge it is not possible

[uneven shadow]

I didn't get any of it in the game

how

[wide void]

You can contact ingame support.

[subtle yarrow]

My account got banned while I'm in looby Possible solution as soon as possible

[polar marsh]

Please refer to the private message from @polar marsh for further information, @subtle yarrow.

[ancient cedar]

Why is there no option to login from discord? 🗿

[cyan citrus]

The Discord login method is only available if you download the game from the official website: http://www.pubgmobile.com/, @ancient cedar.

[ancient cedar]

💀ok.

Btw any idea when it'll be available in playstore version?

[cyan citrus]

No information regarding this, @ancient cedar.

[worn edge]

I must connect a VPN to continue playing , otherwise I can't play anymore 😞 .

[tender tartan]

How i can see my id

[royal nebula]

What can I do Pubg mobile? This things always happen all the pubg mobile players those are playing from Oceania countries/region..

[austere plinth]

If your account was stolen is there anything you can do to gain access to it again?

[ancient cedar]

How do I add 2 login? I mean I want to add Twitter, how shall I do it?

[junior birch]

In the main lobby, swipe to right and click on the profile card that is shown in top-left corner.

[junior birch]

You can contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information.

[ancient cedar]

NVM, Linked an Email, logged out and logged in again through Email and got the option to add another social media. 🗿

[fierce cedar]

I tried the thing with the repair and it didnt work
In depth description :

My peak is always set to hold
However every match i join it still says that its on hold in the settings menu but when used it works like tap

[grim ether]

How to fix the error?

[swift oyster]

Play games is updated to the latest version why is this happening

[cyan citrus]

Is it possible for you to share a video recording that will also include your touch animation? It would be very helpful.

[sturdy sorrel]

Hi I got banned for 10 years

[storm flume]

Please contact the customer service for further assistance, @grim ether. Refer to subpoint 5.4 in #faq for further information.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sturdy sorrel.

[swift oyster]

@cyan citrus ?

[vagrant onyx]

if you have second device try that

[fierce cedar]

do you mean like my gestures on the screen?

[cyan citrus]

What is the device you are using?

[cyan citrus]

A screen recording that would include touch animation like that:

[fierce cedar]

okay great be back in a few

[late tusk]

Guys what this banned for the first time i saw, actually i got banned for teaming up for 1 week and must today open when i check today i found this msg banned 1970/01/01. And this is my ID: 5136244275

[polar marsh]

Please refer to the private message from @polar marsh for further information, @late tusk.

[swift oyster]

Redmagic

Zte

[cyan citrus]

Also, try to make a video recording that would include the quick taps, so it would be easier to separate them from the Hold Lead Mode.

[cyan citrus]

To begin with, please try to check for any pending updates in your Google Play Store and update the applications.

[swift oyster]

Ok

[swift oyster]

😭

[cyan citrus]

Check for all the updates in your Google Play Store, @swift oyster.

[swift oyster]

Is there an option to check all updates

[cyan citrus]

Open the Google Play Store app. At the top right, tap the profile icon. Tap Updates and update all the applications, @swift oyster.

[fierce cedar]

thats pretty much all there is to it tbh
i just have it on hold but it only works on tap

[night cloak]

Hello, just wanted to ask how much uc do you get with the prime plus subscription?

For first time purchase
Is it 600 or 900?

[cyan citrus]

Got it! Just to clarify, when you are using Hold Lean Mode option, does your character return to normal position as soon as you leave the touch on peek option or your character stay in the peek position when you leave the touch on the peek option?

[cyan citrus]

With the Prime Plus subscription, you can collect 300 UC the first time, then collect 20 UC every day (up to a total of 900 UC).

[fierce cedar]

it stays in the peek position

[cyan citrus]

Got it! From where did you download the game, @fierce cedar?

[fierce cedar]

playstore

[swift oyster]

Hey I updated everything it still doesn't work should I uninstall and reinstall the game??

[granite estuary]

Hi is there someone can help me ?

[cyan citrus]

Got it! Please try to perform a routine repair of the game from the login menu of the game and with routine repair option, also select the Restore Default Settings option. Clear game cache and restart your device. Try to play again and see if it will make any difference. If the issue still persists, please submit a detailed report of the issue through #996546243859853424 in compliance with the channel's guidelines.

[fierce cedar]

okay will do

[granite estuary]

İ logged in my facebook and registered then i forgot my facebook.So i cant change my photo or stuff like that.Can someone help me PLS.

[cyan citrus]

Please try to clear app data for both Google Play Store and Google Play Services. This may logout your existing accounts. Restart your device and try to log into the account again.

[swift oyster]

Alright

[cyan citrus]

If you have lost access to any of the social media accounts, please contact their customer service for further assistance. For Facebook, you may do it through https://www.facebook.com/help. If you would like to change your profile picture in the game, you may link a different social media account to your PUBG MOBILE account.

[granite estuary]

@cyan citrus İ tried but i forgot my name and gmail. So i cant log in to my acoount. İ also tried gmail support and password. İ need to delete the facebook from my settings but cant because its registered

İs there a way? İ really dont want to lose my 2yr account.

[harsh sinew]

I want to know how these scumbags can hack my account and add a phone number when I have Google play,Facebook AND email verification, but I need to get payment receipts. I would love the information

[granite estuary]

@celest shadow İ logged in my facebook and registered then i forgot my facebook.So i cant change my photo or stuff like that.Can someone help me PLS. And
İ tried facebook supportbut i forgot my name and gmail. So i cant log in to my acoount. İ also tried gmail support and password. İ need to delete the facebook from my settings but cant because its registered
İs there a way? İ really dont want to lose my 2yr account. PLS help

[cyan citrus]

Was there any other login method that was linked with the same PUBG MOBILE account, @granite estuary? If so, do you have access to it?

[granite estuary]

No only Facebook

[storm flume]

Please contact the customer service for further assistance, @harsh sinew. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Then you will first need to recover access to your social media account by contacting the customer service of the respective social media platform. Your other option is to create a new account and continue playing the game.

[granite estuary]

So only way is to delete my Account?

sad

[cyan citrus]

You may also try to contact the customer service in-game, but is is highly unlikely that they will be able to help you if you do not have access to any of the login methods, @granite estuary.

[granite estuary]

Is ıt gonna be able to fix if i add apple identify

and wait 30 days

[cyan citrus]

What do you mean by that? Please elaborate.

[granite estuary]

İf i add another social media account,register then wait 30 days can ı delete fb?

[harsh sinew]

I have access to all 3 login methods, I even changed the password successfully... The hackers unproven phone number from another continent is more important to PUBG apparently .

[cyan citrus]

This is not something we can help you with through the community, @harsh sinew. Please continue with the customer service.

[harsh sinew]

I'm getting help already. I want to know if you know why a phone number is more important than 3 linked accounts?

[cyan citrus]

What do you mean by more important, @harsh sinew?

[harsh sinew]

I can sign in successfully by pressing Google play, Facebook login, and email/password, but then I'm forced into secondary identification phone number...

[cyan citrus]

Where do you want to add the social media account?

[harsh sinew]

I even successfully changed the password with the email and still need secondary...

[granite estuary]

@cyan citrus Thank you so much for helping i saved my account Facebook support helped

[harsh sinew]

Does changing the password help at all is what I'm wondering?

[cyan citrus]

This should be because the unauthorized user has linked a phone number to your account and enabled secondary verification. That is why it is always recommended to link your own phone number and enable secondary verification to secure your account. As you already been answered several times, please do not repeatedly inquire about the same matter in the community channels and continue with the customer service.

[cyan citrus]

Glad to hear that and you are welcome!

[harsh sinew]

Just really sucks when a hacked phone number is more valid than THREE linked account...

[storm flume]

Please contact the customer service for further assistance, @harsh sinew. Refer to subpoint 5.4 in #faq for further information.

[grim ether]

No working

[ripe forum]

Hello

Salam

[grim ether]

How to speed up account deletion?

[ripe forum]

WHERE WE FOUND WHICH TEAM QUALIFY FOR PMCO

…?

[cyan citrus]

Please use the PUBG MOBILE Esports Discord server for any questions or concerns regarding PUBG MOBILE Club Open: https://discord.gg/esportspubgm, @ripe forum.

[cyan citrus]

Could you please elaborate?

[grim ether]

Requested deletion of the account in the game settings, you need to wait 7 days, is it possible to speed up the deletion?

[cyan citrus]

Please share a screenshot of it, @grim ether.

[grim ether]

If I enter the game, the countdown of the days is reset, it was written not to enter the game for 7 days.

[cyan citrus]

Please share a screenshot of what you are referring to, @grim ether.

[grim ether]

Will be deleted in 4 days, is it possible to speed up the removal process?

[cyan citrus]

No. Please wait patiently, @grim ether. Keep in mind that this will delete your PUBG MOBILE account and you should not be able to log in again with the same PUBG MOBILE account again.

[grim ether]

Thanks

[lyric monolith]

Pmco result when? 🙂

[cyan citrus]

You are welcome!

[cyan citrus]

Please use the PUBG MOBILE Esports Discord server for any questions or concerns regarding PUBG MOBILE Club Open: https://discord.gg/esportspubgm.

[patent comet]

Speed hacker in metro, i was about to evac and these speed hackers killed me and didn’t get banned.

[hexed plover]

Anyone here?

If someone is not hacker, because of mass report does he get ban?

[harsh sinew]

I'm giving customer support a Google play receipt from April 2nd 2022 That shows completed status and Transaction ID and they keep repeating to me give us a receipt from 3-6 months ago.... April is 6 months ago wth??????

[granite flint]

Hi PUBG service I need ur help I got ban 48 hours because I granded my team member mistakenly now i can’t increase my merits

[polar marsh]

Please refer to the private message from @polar marsh for further information, @granite flint.

[harsh sinew]

Why isn't customer support acknowledging my valid Google play receipt after they ask for it?

[lilac crypt]

I have question how can I check my banned history a while ago I got banned for no reason and my acc got unbanned but I wanna know why

[wide void]

If doesn’t cheat.System doesn’t penalise the player.

[wide void]

I don’t think there is any way.

[hexed plover]

Ok thanks

[hexed plover]

Okay thank u

[granite fractal]

Any news for the emote competition? 👀

[muted nova]

Hello anyone here from customer service team can help me for ban case ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @muted nova.

[faint osprey]

Where should I report a player if I have evidence that he is cheating.（There is no progress in the game after reporting）

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @faint osprey. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[cedar cape]

i need help please ):

[mortal apex]

Please contact the customer service for further assistance.

[cedar cape]

Customer Service Google Play or Pubg Mobile

[storm flume]

Please contact the customer service for further assistance, @cedar cape. Refer to subpoint 5.4 in #faq for further information.

[undone wren]

when 90fps Support on Redmagic 7s pro, form is already filled, we are waiting for soo long time.

[cyan citrus]

We cannot help you any further with that through the community, @undone wren. If you have already submitted the form, your only option is to wait patiently.

[marsh marsh]

Hi there. Can anyone please share South Asia discord link

[cedar cape]

Is this an official account for me to support PUBG Mobile?

[wide void]

No kindly report it in #discord

[cedar cape]

thank you

[cyan citrus]

Are you asking about the Discord Emoji Contest?

[cyan citrus]

No. They are scammers. Please do not fall for such frauds and report them directly to Discord at https://dis.gd/report. The only official PUBG MOBILE support and customer service team is in-game and [e-mail].

[granite fractal]

Yeh the one that ended a month ago

[cyan citrus]

The winners will be announced soon, @granite fractal. Please keep an eye on #events.

[granite fractal]

Yeh been keeping an eye on for a while, figured I would ask since it's been longer than what was written, thanks tho, I'll be sure to keep my eye on it

😁

[edgy frigate]

Can you restore my reputation? It just happens like this, I kill the enemy with Molotov, and the allies, as luck would have it, climb into the fire, so 5 times, and now I can’t play for 29 days, please figure it out

Help me, pls

[verbal crow]

That is not possible and not a good excuse either, bro. They reports you and you lose merits. They have an option to not eat your merit, if you think it was a mistake.

[hollow gyro]

😔

[edgy frigate]

😔

[verbal crow]

Das normal when you play on emulator. Less playerbase in your rank.

[hollow gyro]

How do I solve this problem?

[night cloak]

Can people dont break the laws can get unbanned please?

[verbal crow]

You solve it by playing in a different mode, or maybe at a different time.

[verbal crow]

They will get unbanned, yeah, no worries. Just file claim and start a new account during the review process.

[hollow gyro]

I tried a lot and I can't enter the matches

[edgy frigate]

If there is no reputation for fools, what can I play?

[verbal crow]

Play solo/duo.

[night cloak]

I get ban with no hacks just game bug

[edgy frigate]

Thanks!

[hollow gyro]

It's no use I can't get into rankid

[verbal crow]

Understandable. But your account goes through a review process and it takes a long time. You can try opening a new account or play a different game meanwhile.

[marble fractal]

Who knows how to fix?

[night cloak]

I cant play in another account

[hollow gyro]

I'm starting to hate the game😿

[night cloak]

Im growing this account 4 years ago i cant get reset

For cringe reason

Waisted 4 years energy and getting reset for 1 glitch bug ?

[marble fractal]

@lime juniper Problem with Google Play when fixes? I saw more people faced this bug

[verbal crow]

Play non ranked and try to play ranked every once in a while to see if you can find a match. You need to understand that your rank has less players.

[verbal crow]

Then another game, maybe?

[night cloak]

Pubg or nothing

✋

[hollow gyro]

🥺

[verbal crow]

I mean you gotta wait during the review process whether you are a cheater or not. It takes time. Maybe you can finish a few Netflix shows meanwhile?

[night cloak]

I have lot of jobs in my life but how they review my last match

Reason.

[verbal crow]

They will review when you file claim. But I believe it takes months.

[night cloak]

Tower was not showing i fire in players in tower then i get banned

[night cloak]

Wtf

[verbal crow]

Bad customer service I would say but there are a lot of similar reports. You can go to #996458713126797405 and suggest to hire more people in the security team. I mean they are making a lot of moni.

[proven silo]

Since October 19, not a word has been written to me. and how do you solve problems?

[cold ore]

Where can I find a gunsmithing workshop?!
I have friends who want to complete the S12K achievement!!
How they can do that, please?!

[near quiver]

Thousand of peeps are using fraud methods to buy pubg UC. I know how they buy in 50% off. Pubg Team must look into this 😂

[flat bobcat]

I have never chosen a country in PUBG, how do I do that?

I can find where to choose region, but not country

[marsh marsh]

@verbal crow PUBG SOUTH ASIA discord please

[wide void]

Feel free to report illegal methods to the team if you know any.

[wide void]

You can go to your profile and change your flag that represents your country.

[wide void]

Please refer to subpoint 5.5 of #faq

[flat bobcat]

Thanks @wide void , but where exactly? I can change my server but can’t see an option for changing country.

[wide void]

Let me show you via pictures

Go to profile then go to banners change your flag

@flat bobcat

[flat bobcat]

That did it, thanks for your help @wide void

[wide void]

💕 anytime

[marble turtle]

hello, can i contact you?

[cyan citrus]

How may we help you, @marble turtle?

[marble turtle]

Who can I contact to purchase a tournament lobby?

[cyan citrus]

What do you mean by tournament lobby, @marble turtle?

[marble turtle]

Sekonds

[marble turtle]

I host unofficial tournaments and there is a 30 day tournament lobby from Tencent for them, so I wanted to ask you if it is possible to purchase it

[cyan citrus]

Please refer to this if you are looking for support with commercial tournaments:

#questions message

[marble turtle]

Thank you

[cyan citrus]

You are welcome, @marble turtle!

[marble turtle]

I host unofficial tournaments and there is a 30 day tournament lobby from Tencent for them, so I wanted to ask you if it is possible to purchase it?

[plucky leaf]

Provide good server for East Africa. Why only South African and North Africa have good ms.

[torn skiff]

@cyan citrus

what is this?

[sudden sandal]

Ban

[cyan citrus]

What is the device you are using?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sudden sandal. Remember to read through #faq before asking questions in the support channels.

[torn skiff]

One plus 8

@cyan citrus

hope he recovers by PMCO

Play store is updated

I mean, I don't know what it's from

[cyan citrus]

Please try to update any pending applications in your Google Play Store, @torn skiff. If the issue persists, try to clear data for both Google Play Store and Google Play Services.

[storm locust]

@cyan citrus my homie is muted can you unmutte him idk how he got muted he didn't even break server rules

[torn skiff]

ok i'm back

[cyan citrus]

You will need to submit the application using the link provided in that message.

[cyan citrus]

He can send me a private message regarding this. For future reference, please use the #discord channel for matters related to this Discord server.

[storm locust]

okae

[torn skiff]

Pubg Does it have an update now?

[cedar sparrow]

How to add number in pubg 3rd link plzzz help

Plzzz 🥺 help

How to add number in pubg

Please tell me anyone

[runic pilot]

Hello support i had linked my own number in pubg email but it banned for 1 year because i played with a hack and i didn't know that so can i remove my number from this email because i need to put this number in another email

[fiery hinge]

Hello, is there anyone here to support?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fiery hinge. Remember to read through #faq before asking questions in the support channels.

[abstract cloak]

90 fps eligibility

[night cloak]

my account got hacked and now its ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[buoyant hornet]

Hello my name in game is ・ＮムＤム・
My account has been banned without varning or cause and I have not violated the terms and conditions of the game and I hope that my account will be returend and solve the problem
This is my account ID 51559849752

[polar marsh]

Please refer to the private message from @polar marsh for further information, @buoyant hornet.

[elder wing]

@static sleet after the pmco qualifiers end , When will the mail be sent ?

[sterile trail]

My english very bad.. Sorry..
Cant paly livik map.. every match one or more palyer using cheating tool in game .. We report them but reply not cheated.. We spec after die conform they using cheat but not ban.. Why securty very weak.. Sure 2023 is end of pubg mobile.. Our clan palyer serching new game becuse can't paly one match normaly.. Already my friends going to paly another games.. Gta, eurotruck, cod, apex.. But we are play now pubg becuse love pubg.. Plese action immediately.. Please avoid cheaters.. Please investigte proporly..

[cyan citrus]

No, it is not possible. You will need to have access to your account to remove any of the linked login methods.

[cyan citrus]

Please use the PUBG MOBILE Esports Discord server for any questions or concerns regarding PUBG MOBILE Club Open: https://discord.gg/esportspubgm.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @sterile trail. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[toxic rose]

Someone logged into my pubg account and he added his number as 2 factor authentication
I still got my email, Facebook and google play logged in but cant login because it sends code to that guy's phone number. Can someone help 🥲

[storm flume]

Please contact the customer service for further assistance, @toxic rose. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

I want us please

[austere plinth]

Thank you

[night cloak]

Same

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @night cloak.

[night cloak]

I haven’t did anything

Just render

#996458713126797405

Bulldings not render and i seen enemies when i fire them ban team though im hacking

[grim ether]

How to fix the error?!?

[cyan citrus]

Please refer to the information provided in #faq sub point 2.12 and avoid repeatedly asking questions regarding account suspensions in the community channels. This is not something we can help you with.

[storm flume]

Please contact the customer service for further assistance, @grim ether. Refer to subpoint 5.4 in #faq for further information.

[grim ether]

Please note the customer support service

[grim ether]

Where to write?

[cyan citrus]

As mentioned earlier, refer to the instructions provided in #faq sub point 5.4, @grim ether.

[abstract tangle]

When I can play in Metro Royale if I have a new account?

[green agate]

You should be able to play once it is made available to you.

[abstract tangle]

When I want to go in Metro Royale this shows

[main igloo]

Iche habe eine problem when i try to log into my account on pubg it says this and I dont know how to fix it I haven't played oubg for 2 weeks know I need help I am going insane

[green agate]

Update the application.

@abstract tangle Connect your account in the settings page.

[abstract tangle]

I'm already did this

[green agate]

You may not be able to play then due to specific reasons.

[grim ether]

I can't find this customer support service 😭

[grim ether]

Help please

[hearty rampart]

@cyan citrus IUD:5702477457
This account has been hacked and stolen by a scammer on Facebook,more than a month ago.It used to belong to a friend of mine,now probably it has been selled.I dont know if now belongs to a cheater,i hope is the right place to report it here.It easy to control the data,first was logging in from Europe,now i believe from Asia.Please review this issue.(My friend cant get it back because the scammer permantly banned his Facebook account linked to this pubg account and the pubg account wasnt secured with other e-mail or telephon number.Please at least ban this account)

[storm flume]

Please contact the customer service for further assistance, @hearty rampart. Refer to subpoint 5.4 in #faq for further information.

[green agate]

5.4 - How to contact the customer service?

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[hearty rampart]

@green agate I would like to ask,who to contact for the issue i just posted,Thanks.Is an account that has 0 probability to return to his leggit owner.

[green agate]

Contact the in-game customer service. We do not handle ban cases.

[steep pine]

@celest shadow hello game crashes after playing one or two matches in Android 10 and 12 also after 2 or 3 MB update this is happening😫

[hearty rampart]

@green agate ok thanks a lot

[green agate]

This may be reported inside of the game or here in our Discord with the issues forum feature.

[rocky coral]

Hey sorry @static sleet i messaged in wrong channel can you please answer it here

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rocky coral. Remember to read through #faq before asking questions in the support channels.

[shell jay]

There is metro royale speed glitch fix it

[wide void]

Refrain from bypassing filtered words 🌚🫡

[shell jay]

Commit not alive

[rocky coral]

my query is can I link the same phone number to multiple in-game accounts?

[cyan citrus]

No, it is not possible, @rocky coral.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @shell jay. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[rocky coral]

Thanks a lot sir

[cyan citrus]

You're welcome, @rocky coral!

[stiff frost]

Is there any way I can call someone who works at tencent so I can talk to someone about how I am the legitimate owner of my account that was hacked???

[cyan citrus]

There is no way we can help you with compromised accounts through the community, @stiff frost. You can contact the customer service through in-game. Please refer to #faq sub point 5.4 for more information.

[stiff frost]

I’ve sent them so much info I can’t believe it takes this long….

[cyan citrus]

A delayed response can be expected due to enormous number of requests every day. The only option you have is to wait patiently until they get back to you, @stiff frost.

[wraith swan]

When will the new 2022 ipad pro get 90fps support?

[storm flume]

Please refer to this channel's pinned messages for further information, @wraith swan:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[wraith swan]

and get optimized in general because everything looks funky lol

[storm flume]

Please do not use languages other than English, @opaque flame. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[tawdry bough]

My account was stolen, you are not helping me, let's go and open my case, I deposited so much money

[storm flume]

Please contact the customer service for further assistance, @tawdry bough. Refer to subpoint 5.4 in #faq for further information.

[split mauve]

523568109 HELP! my account was stolen I NEED it back!

This is the id of my account

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information, @split mauve.

[split mauve]

Yeah y'all are a waste I swear you think if I didn't already do that I would pleading for help here?

[junior birch]

Contacting the customer service in-game will be able to give you further assistance with inquiries that regards to compromised and stolen accounts, @split mauve. For future reference, please be advised that we are not able to help with compromised and stolen accounts here.

[wispy crow]

When will be The Winners of this Event announced

[rocky coral]

@green agate I enabled secondary verification in my device now the second device which I use to login will require OTP or backup codes? because in the trusted device list I can only see my current device iPhone, not the secondary one please clarify thanks

[old pewter]

I never added my phone number and never shared my account with anyone, but today when i started the game it asked me to login, when i tried to log in using gamecenter its asking for this code. This number is not mine. What should I do? I lost my primary email connected to the account and only have access to both the social channels (twitter, game center). Please help

[half spruce]

dear pubg you have banned me for 30day unfair boz the player i had reported him before 2weeks ago and you clear he is not cheater that's why i still play with him >>> my ID:5267817195 plz check the reports and the player ID: 5147864447

[polar marsh]

Please refer to the private message from @polar marsh for further information, @half spruce.

[near quiver]

Who is staff here??? He must come privately 👍

@wide void

[jovial zealot]

Iam purchasing some of uc, this error was detected, why pubg

[old pewter]

<@&481161015728406538>

[ruby apex]

Hi, the new nether visage set doesnt have an emote neither there is one in the reedem shop.? The set says it has an emote so does it or does it not? Cuz i got it and theres no emote

[storm flume]

Please do not use languages other than English, @cedar sparrow. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cedar sparrow]

number on the 3rd link is not counting, please help me

[celest shadow]

If a device is not already trusted, you may be required to log in again as a security measure.

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

You may use the in-game report function to report players or contact the customer service to inform them of your findings. Thank you.

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

The outfit does not come with an emote. Feel free to provide your feedback in #996458713126797405.

[celest shadow]

Please elaborate on your issue and provide a screenshot or video recording.

[cedar sparrow]

Ok

[celest shadow]

Your screenshot has been removed as it contains personal information. Please remember to censor it first next time before sharing.

Regarding your issue, please login via your linked e-mail address first before you can link a phone number, @cedar sparrow.

[cedar sparrow]

There is an email link but the number is not getting the correct number

Plzzzz help plz add my number on my account

@celest shadow plzzz sir help

[celest shadow]

You need to login via your e-mail address first.

[cedar sparrow]

@celest shadow Login hai but not working

code is not coming to the SIM

[turbid finch]

Hello, I want someone who can help me solve my pubg account problem, I forgot my twitter email associated with my pubg account and Twitter support can't help me get my twitter account back because I forgot all my twitter account details, so pubg can Support unlink twitter and link another new account like facebook for example and give me the account
Is this possible?
I'm confused

[storm flume]

Please contact the customer service for further assistance, @cedar sparrow. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

Unfortunately, this is not possible. You can only link a different social media account after logging into your PUBG MOBILE account.

[cedar sparrow]

@celest shadow plzzz add my number on my account

@storm flume but they cannot response

[undone wren]

don't worry dude , pubgmobile care about apple users in Top priorirty it will be available in few days or weeks, but they don't care of Redmagic users

my 1000$ are all wasted in phone as well as uc purchase, no dedicated support all copy/paste reply

[thorn condor]

will there be an update to add devices for 90 fps?

[turbid finch]

it's too late, I can't login into my account because I forgot the twitter account

[wide void]

You can give your feedback in #996458713126797405.

[wide void]

Developers are working on it.

[wide void]

Contact ingame support you have been answered please refrain from spamming in Support channels.

[wide void]

Refer to subpoint 5.5 in #faq

[undone wren]

specifically for apple devices

[cedar sparrow]

Number add issue plzz help

[wide void]

If you have any issue or feedback feel free to use #996546243859853424 & #996458713126797405 . Refrain from having conversations in support channels. Use #chat or #pubg-mobile

[cedar sparrow]

but they cannot response

[wide void]

You have been answered please refrain from spamming your issue again and again. Contact ingame support via login screen or settings.

[wide void]

Due to enormous amount of reports it takes time for customer support to response.wait with patience.

[cedar sparrow]

It will be 7 days but there is no answer

[wide void]

It can take upto several weeks. Please wait patiently

[cedar sparrow]

U will add my number on my I'd simple

[wide void]

There is nothing this community staff can do regarding your issue.

If you keep spamming your issue again and again you might get moderation actions from staff.

[cedar sparrow]

7 day Iwill send email to pubg link my number but they cannot respond

Plzzz solve my problem

[open mulch]

Hello, I'm contacting you with a problem, I'm playing on a Samsung A20s device, 8-core processor, 60Hz, but 30 fps. Can you please fix it, make at least 45 fps, thanks in advance

[velvet delta]

Pm me support

Help support

[open mulch]

Hello, I'm contacting you with a problem, I'm playing on a Samsung A20s device, 8-core processor, 60Hz, but 30 fps. Can you please fix it, make at least 45 fps, thanks in advance

Help support

[velvet delta]

Support

[blissful tusk]

support pls

[velvet delta]

Support pm me

[untold mortar]

Wtf I only do is VPN on off
Why pUBG ?

#pubg-mobile

[velvet delta]

Why im not play to hack

Support pls call me

[verbal crow]

@untold mortar and @velvet delta! Please file claim and play on a different account during the review process.

[velvet delta]

@verbal crow im not play to hack this player not me

Block me 1 years why

[blissful tusk]

My account has been banned for no reason, please check again
iD: 5264441110

[polar marsh]

Please refer to the private message from @polar marsh for further information, @blissful tusk.

[velvet delta]

Me not hack bto

[verbal crow]

@velvet delta You don’t get banned for hacking only. There are other terms of service violations. File claim and play on a different account.

[velvet delta]

5111180231

Im not hack

[verbal crow]

Spamming the same image will not help your situation in the slightest.

[velvet delta]

Bro no open hack this player search bro im play

😔

Im play to S2

[verbal crow]

File claim and wait.

[velvet delta]

Pls bro search

5111180231

[verbal crow]

The processor of the phone is very old. You might even lose the 30fps in future. Make sure you upgrade whenever you have the moni.

[velvet delta]

Me not play in hack play

[verbal crow]

@velvet delta Understandable. File claim please.

[velvet delta]

@verbal crow thanks bro for not hel

[verbal crow]

[open mulch]

the processor is not old, the phone is new and the processor is quite powerful, please solve the problem

[verbal crow]

It is 5 years old. Snapdragon 450 was released in 2017. The phone might be new but it is running an older processor.

[velvet delta]

Pls remove block im not play to hack

5111180231

[verbal crow]

Oh my gawd!

[velvet delta]

😞😞

[night cloak]

If we are banned, it’s 10 years only? I heard someone banned for 30 days also

[zenith shard]

Hi everyone, I'm in the top 5 people on report cheater page. A few days ago reward for over 1k reports was 5k UC now with new calculation only 2k UC! I'm very disappointed about that, we tried to keep away any kind of those cheater, and we spend a lot of time to find all that accounts and users, and for what? Obviously for nothing. And I'm sure the most people on this page are will not continue to do that in the future!

[open mulch]

can't add 45fps?

[verbal crow]

Different ban duration for different violations. It depends on the severity.

[verbal crow]

No. Too old processor. 45fps is available on Snapdragon 835 or newer processors.

[open mulch]

And if you somehow stabilize the game for the device?

[verbal crow]

@open mulch There is a pubgm lite game just for older processors. The developers won’t stabilize it for older processors. It requires a significant investment of time for little return. The developers are too preoccupied with making the game compatible with more recent smartphones to work on it. Even the newest flagship phones are sluggish.

[steel rover]

Me account got hack i didnt get number and someone add his mobile number and activate secundary verification

on account its still me Facebook and game center and the gmail

I can give us all the details i have on midasbuy all the transactions i do on that id account

i have the number of guy steal me accoh t

account

i have everything u need i can proof

Can do anything? really

U can call the guy about the 48K evilz account and see

i add so much money on that account its fron 2018 season 3

ill do this

[steel rover]

i talk to him about that and police

and he give me the code but he still have hes number on acc how i can change it more faster

[verbal crow]

@night cloak Hey, sweetie! I didn't quite understand. By return, did you mean you got the account back?

@night cloak So, what is the issue you are having now?

@night cloak Yes. If he compromised your account, it should fall under cyber crime. You could contact the police to find out whether they will take your complaint into consideration. On the other hand, this may not be to your advantage. simply because he has already given back your stuff. You should be aware of a wide range of possible legal costs as well.

[velvet delta]

5111180231. Me not play hack bro this player

@verbal crow

??

[verbal crow]

They are scammer. Know that the devs will never ask for personal information. Do not accept friend request from people you do not know.

[velvet delta]

😔😞

This scamer

Pls search this block

5111180231

😔😞

Im not open hack

Me play 4 years no hack 😔

[polar marsh]

Please refer to the private message from @polar marsh for further information, @velvet delta.

[exotic echo]

Hi Dev ! Please tell me. It's almost 5 days 😦 what happen ?

[celest shadow]

Please contact the customer service for further assistance. Please be advised that the moderators of this Discord server are unable to assist players with in-game account issues. Thank you for understanding.

[celest shadow]

Please contact the customer service for further assistance in this regard. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

This notice indicates that you can no longer access PUBG MOBILE in your area or country.

[exotic echo]

but my friends can play. that next to my house

[olive estuary]

I always purchase through in game or midasbuy only. Why am I getting this error

[ocean skiff]

In midasbuy . There is a silver fragment to uc thing . I did the following steps like linking facebook acc and stuff . Is it real or is my account gonna get hacked or banned ?

[steel rover]

@night cloak

witch one of these

ok thanks

il try

@night cloak

first one?

i got here ty

[ocean skiff]

I was scrolling through instagram and saw a silver fragment to uc thing so i clicked . I linked the facebook account that was also linked to pubg account . What will happen and if theres a risk how can i stop it ?

[cyan citrus]

If you believe your account may have been compromised, you can change your password at earliest and logout from all the devices for both your linked social media accounts and PUG MOBILE, @ocean skiff. Keep in mind that only recommended way to make purchases outside is through https://www.pubgmobile.com/pay.

[storm flume]

Please do not use languages other than English, @jolly cedar. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[ocean skiff]

I logged off my facebook from it right away . What else can i do

[frozen monolith]

any support here

i cant get the type of link they are saying

[vagrant onyx]

dont copy the whole link

[frozen monolith]

how to do it

[vagrant onyx]

copy the part after channel/

[frozen monolith]

see here only this link is showing

and same goes for discord server

they want a /invite link

@celest shadow

[ocean skiff]

So is midasbuy actually legit ?

[verbal crow]

You can use https://commentpicker.com/youtube-channel-id.php to convert that.

[heavy vortex]

yup

[frozen monolith]

for discord

[verbal crow]

@frozen monolith Can you share a screenshot where they are asking the Discord link?

[cyan citrus]

What you can do is to change your password and logout from all the devices. If you're logged in to Facebook, you may also perform Security Checkup through https://www.facebook.com/help/securitycheckup.

[frozen monolith]

bro now i pasted the link how to copy from the web

[verbal crow]

@frozen monolith Paste here to get here.

[frozen monolith]

now wht to do

[verbal crow]

Copy paste the code to first screenshot?

[frozen monolith]

come dm

[verbal crow]

@frozen monolith DM @cyan citrus, he is super expert.

[frozen monolith]

you can bro

[verbal crow]

You will have to share here if you want my assistance. You can sensor private information while sharing.

[frozen monolith]

and i have collected a lot of servers link

discord servers which do illegal things

😂

[frozen monolith]

come vc

in duo 1

lol cant screen share

[verbal crow]

Then cannot help you, sorry.

[frozen monolith]

i just pasted channel id it worked

thanks

what to paste here

my pubg id?

[verbal crow]

Yes. That's Error's way of writing pubg character id. So complicated.

[frozen monolith]

and for how much reports ill get uc and it a very long process

[verbal crow]

A moderator might know. Wait for the blue namies.

[frozen monolith]

and for discord here

[verbal crow]

Just paste the invite code. You may skip entering the whole address. The example above in blue literary says that. Make sure you clearly read before asking. I know you are amazing and genius!

[frozen monolith]

iam dumb

[verbal crow]

*You won't be anymore, if you start reading. *

[frozen monolith]

i ectly copied still same error

[verbal crow]

Screenshot?

[verbal crow]

Oh my gaaaaawd!

Just the code.

CAaYbdJu

[frozen monolith]

ok its a random code

[sturdy quest]

My account banned 10 years without use any cheat

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @sturdy quest.

[thorn condor]

I'm waiting for the addition of 90 fps to the poco F3 before the iPhone 13 pro max even exists

And iPhone 14 pro max it has 90 fps in its second week of release

[undone wren]

already been told you.

[thorn condor]

Either way, no one is dealing with the issue, they are only looking to take the world's money with new skins and weapons, but for the problems, the inequality due to the developers' indifference....They don't bother to fix the game, even famous people or people with esports sponsorships delay the game due to lag or other issues that Tencent just ignores Of course, why should the 5th richest company get involved? Since he collects everything well

[foggy atlas]

Make it so the game will generate highlight moments from payload matches like it does with classic matches 😊

[cyan citrus]

You may provide your feedback about the game through the #996458713126797405 channel in compliance with the channel's guidelines, @foggy atlas.

[heady fossil]

I need help . I am in a discord channel they claim as it is official turkish pubgm discord chanel . And they are giving me links about about user agreement links but I haven’t clicked on them

And this is the chanel

[minor totem]

My account got hacked

How can i call support

[cyan citrus]

You can find the official regional communities in #735483472432594994 sub point 3.1, @heady fossil. Please keep in mind that we are only responsible for matters related to this Discord server. We cannot help you with any matters outside of this Discord server or something that happened in a different server.

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts.

[minor totem]

They don’t answer me there just boot

[cyan citrus]

You will need to record your issue through AI and select the available options accordingly to connect with a customer service representative. This is to save extra resources and time due to enormous number of requests every day. Keep in mind that moderators of this Discord server are not affiliated with the customer service and we cannot help you with compromised accounts in any way, @minor totem.

[quartz pasture]

Trying to purchase uc station uc and its showing i used some uc too ro spin

[storm flume]

Please contact the customer service for further assistance, @quartz pasture. Refer to subpoint 5.4 in #faq for further information.

[heady fossil]

You cannot show me the real turkish pubgm discord link ??

[cyan citrus]

It is available in #735483472432594994 sub point 3.1, @heady fossil.

[teal schooner]

Hello,

Guys I’m facing issue in login my account. I have not logged in it for a year

Now every time I tried to login via email it gives an error saying there’s suspicious activity….!

What should I do!

[sterile trail]

Aisa server get high ping whathappend

[cyan citrus]

Please try to change the password or use the verification code to log into the account. If the issue persists, please contact the customer service directly through in-game for further assistance.

[teal schooner]

How to contact them?

Via a game?

[cyan citrus]

Please try to switch between Cellular and Wi-Fi network or switch to a different internet connection. Also, make sure that you are playing on a stable internet connection.

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @teal schooner.

[sterile trail]

Not my network issue my friends have same problem

[cyan citrus]

If you believe this is a general issue, you may contact the customer service in-game for further assistance, @sterile trail.

[heavy breach]

Hello, I can’t restore my main pubg account, I don’t have access to mail, when I try to go to it, it asks me to confirm it from a forgotten Google account, the phone number is not tied

[heavy breach]

What do i do?

[storm flume]

Please contact the customer service for further assistance, @heavy breach. Refer to subpoint 5.4 in #faq for further information.

[sterile trail]

Customer care not working m. Waste of my time.. I hate this game. Same my friends.. Ping, bugs, glich.. And cheaters.. 😡😡😡

[storm flume]

Please do not use languages other than English, @marsh fulcrum. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[heavy breach]

I'm sorry, but I didn't find the answer to my question, maybe there are some other ways to solve the problem

[heavy breach]

What do i do?

[cyan citrus]

Please refer to my this response, @heavy breach.

[heavy breach]

can i ask my question there?

[cyan citrus]

What do you mean, @heavy breach?

[heavy breach]

I mean that i need to restore my pubg account but I don’t have access to my mail

[cyan citrus]

It is your own responsibility to secure your login methods, @heavy breach. If you have lost access to any of the login methods, the only way to seek help is through the customer service. We cannot help you with this through the community. Please avoid repeatedly asking about the same issue after you have been answered.

[undone prairie]

Hey, my friend got banned in metro royale for 30 days, will the ban last 30 days or will he get unbanned the next chapter? I also think he's innocent because he got banned for "illicit third party transactions" and we've been splitting everything we find and I think the system thought I was a new account giving him free items

[polar marsh]

Please refer to the private message from @polar marsh for further information, @undone prairie.

[winter dawn]

PMCO ESL

Again again again 🤬
What is this
Three days in a row

[storm flume]

Please refer to subpoint(s) 4.9 in #faq for further information, @winter dawn.

[winter dawn]

Please note that three players will encounter this problem only on the Sanhuk map, each in the city, with different internet connections

@cyan citrus

[cyan citrus]

Feel free to contact the customer service in-game should you require further assistance with this, @winter dawn.

[winter dawn]

We lost the map of Sanhuk for three days for this reason