questions

[rain elbow]

How ?

[rugged rose]

We still haven't received the prizes from the May 20 contest, and we're still being ignored on the list of winners. @lime juniper

[crisp lion]

Any admin here, please I need some help?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @crisp lion. Remember to read through #faq before asking questions in the support channels.

[winged steppe]

hello, I was hacked and my email was tied, I can’t untie it, although I went through the link I registered the account with

[crisp lion]

I am banned for 10 years in the game, but I never cheat for years playing the game. The reason of ban is "modifying the game data or code", and also write on my account that I was banned 4 before, but I was only banned once for 7 days. I don't know is this some mistake or what? Please give me some support to talk to fix this problem. And I am also playing on emulator if it helps. Please help me 🙂

[polar marsh]

Please refer to the private message from @polar marsh for further information, @crisp lion.

[winged steppe]

Any admin here, please I need some help?hello, I was hacked and my email was tied, I can’t untie it, although I went through the link I registered the account with

[drowsy yoke]

This some goofffy sheeet

Got banned for knowingly playing with a hacker

[polar marsh]

Please refer to the private message from @polar marsh for further information, @drowsy yoke.

[storm flume]

Please contact the customer service for further assistance, @winged steppe. Refer to subpoint 5.4 in #faq for further information.

[rigid quarry]

my pubg account was hacked through my twitter account and i spent a lot of time and money, about 10,000 € and , I also check the online link but it wasn’t helpful (in the support part )
help me to get it back, please so just text me moreover you need to contact me

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts, @rigid quarry. We unfortunately cannot help you with account related issues through the community. Also, be advised that your account security is your own responsibility.

[ornate thistle]

Hello I still haven't received the PDP avatar frame from the Vehicle Skin Design Contest which was like a month ago. Is there anything I can do about it?

[ornate thistle]

thank you!

[cyan citrus]

You may send an e-mail to [e-mail] for any feedback or questions regarding PDP contests, winners, prizes or rules.

[ornate thistle]

ty ty🙏

[storm flume]

Please do not use languages other than English, @lime python. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please do not use languages other than English, @warped jewel. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[warped jewel]

Mi id 51791301366. no reason for blocking

Support writes there is no reason to block but the account is still blocked

[cyan citrus]

Please share a screenshot of the issue you are facing, @warped jewel.

[warped jewel]

@cyan citrus so..

[polar marsh]

Please refer to the private message from @polar marsh for further information, @warped jewel.

[storm flume]

Please do not use languages other than English, @tough seal. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[bronze burrow]

I need report cheaaaaaater

How to report a cheat

Id:547678035

Without sound and X-ray

😡

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @bronze burrow. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[solar surge]

Pubg

You banned a lot of cheat website only a free one

[inland gale]

does anyone know how to fix gyroscope it random goes on reverse

[feral forge]

Do you have reverse gyroscope enabled?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[errant sandal]

My id banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @errant sandal.

[rotund dome]

My Account Has Been Banned For 10 Years For Breaking The Rules, I Don't Break The Rules So Please Unban My Account And I'm Very Fairly Playing This Game. So Please Help Me And Unban My Account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rotund dome.

[frigid crag]

My youtube channel got a community guidelines strike without voilation. Please help me.

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @frigid crag. We may otherwise have to mute you.

[grim seal]

Dodge spin is not showing in my game i have 500 coins but event disappear

[autumn sphinx]

Mods I need your Help… why I keep getting this error msg while purchasing UC?

[empty oracle]

I have a question, will infection mode be back

[regal plinth]

Hello dear community, I understand that they probably won’t unban me, but I want to at least find out why they gave me a ban, for nothing, especially when I don’t have any cheats, nothing, my nickname is es乂NIKE (id: 532486337) I’ve been playing since season 2 without third-party programs and cheats, I recently knocked out doji and I’ve been in this game for almost 5 years, I want to file an appeal or conduct a thorough check, give me an unban account or a complete intelligible answer with evidence that I was with third-party programs, I want to file a complaint about the anti-cheat to all this and fix it, I'm waiting for an answer .... And I also hope that this is a mistake of the game and the Anti-cheat itself
Please, conduct a thorough check of the system, account and unban me, because it does not fit into any framework. I play without third-party programs.

Здравствуйте дорогое сообщество,я понимаю,что меня уже не разбанят наверное,но хочу хотя бы узнать за что мне дали бан ,за просто так тем более,когда у меня нет ни читов,ничего,мой ник es乂NIKE (id: 532486337) играю со 2 сезона без сторонних программ и читов,недавно выбивал доджи и я в этой игре 5 лет практически,хочу подать апелляцию или проводести тщательную проверку ,дайте мне разбан аккаунта или же полный внятный ответ с доказательствами того,что я был со сторонними программами,хочу подать ко всему этому жалобу на анти-чит и исправить ее,жду ответа.... А также я надеюсь,что это ошибка игры и самого Анти-чита
Жду ответа вашей команды

С уважением ваш игрок PUBGMobile

[polar marsh]

Please refer to the private message from @polar marsh for further information, @regal plinth.

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information, @autumn sphinx.

[rapid orbit]

Здравствуйте, хочу узнать, банят ли за GFX Tool, хочу установить, чтобы улучшить графику.

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @rapid orbit.

[feral forge]

We do not have information in this regard.

[junior isle]

hello good morning can anyone help?

@feral forge can you help please?

[vagrant tulip]

Good morning, State your issue.

[junior isle]

thanks alot ❤️

[junior isle]

my friend
my issue is I can't send gift to my friends the button of the gift it's hidden and I talk to customer service in the game and no reply.

[junior isle]

see this is my issue bro .

[vagrant tulip]

As far as i know it’s because of suspicious activity detected in your account or any violation of rules previously. Unfortunately it’s an issue that can’t be resolved through Discord and I highly doubt that customer support can do something about it but you may try contacting them and wait for their response.

[unkempt sky]

I have problem in my solved I can’t resolved my server

[junior birch]

Could you please elaborate?

[indigo cove]

Hello i wrongly allowed the server to send the news in welcome channel

How can i remove it ?

Anyone can help ?

[unkempt sky]

I can't get the europe server back in the game

[unkempt sky]

I can't get the europe server back in the game

[junior birch]

You will need to wait for the cool-down period to be over before you can change your server again, @unkempt sky.

[unkempt sky]

I retrieved my account, it was stolen and I cannot return to the European server, and I want to complete before the 60 days

[vagrant tulip]

This channel is for questions about PUBGM only. You may ask in #chat.

[junior birch]

Sadly, this is not possible. You will have to wait for the cool-down period to end.

[feral forge]

If you have followed a channel to your server, you can easily remove it again from your Server Settings > Integrations > Channels Followed. You can delete the bot that corresponds with the server's name to unfollow it.

[opal crypt]

my account was hacked, but I have all the receipts for the donation to the game, and all the information about the account, is there a chance for recovery?

it was hacked exactly a year ago, I was in the army and could not do anything (

[vagrant tulip]

Do you have any link that you can login into your account with ?

[opal crypt]

No, I tried to restore the mail, and restored it (but he managed to change it in the game)

He received a text message in the mail. They are trying to restore the mail and he secured himself and changed it (

[vagrant tulip]

Unfortunately if all links that belongs to you has been changed there is no way to get support for your account, I recommend making a new account and enjoy the game.

[opal crypt]

I have all the information about the account from the moment of registration until the moment of loss, there are uc replenishment checks, is there still no chance of recovery?

New rules in the game prevented me from regaining access, as mail can be unlinked without problems

[blissful ether]

What is "Show Welcome Broadcast"?

[outer fog]

@lime juniper sorry for the ping but where should I report Phishing sites ?

[junior isle]

if he really form tencent ?

[junior birch]

This is a fraud and and an attempt to scam you out of your account. Please block the user and report them to Discord Trust & Safety. For further information, please refer to #735483472432594994.

[junior birch]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK.

[outer fog]

I checked every option didn't found anything regarding phising reports only hack reports options are there

[opal crypt]

0 chanses?

[still magnet]

I can't login to my account due to game error. Error code 100150003. The reason for the error is that I have removed my phone number from my account, but the game wants to send a code to my phone number, and because my phone number is not registered in the game, an error occurs, I do not receive any confirmation code and I stay on the login screen where I send the ss n. As you said, I can request to remove my phone number by logging into the account with my phone number, but when logging in with my phone number, it opens a new account. What is the solution. So I wasn't banned, I didn't do anything. When I delete the game and reinstall it, I can't log in from 3 different connections because of the game error. Can you help me please

[outer tendon]

Every time I try to switch my controls in tdm. It doesn’t save and actually switch controls

[winged harbor]

hello, I missed the button and changed the server to the wrong one. Tell me what to do?

[mortal apex]

Unfortunately you will have to wait for the period cooldown to be over.

[mortal apex]

Did you copy and paste the layouts from the Classics ones?

[opal crypt]

I can not enter the game through the mail, also the code does not come to the mail (

[late tusk]

I want to unlink my email someone hack it so i want to unlink someone help me please @here

[storm flume]

Please contact the customer service for further assistance, @late tusk and @opal crypt. Refer to subpoint 5.4 in #faq for further information.

[late tusk]

I go to customer service but every time they reject it

[stone cobalt]

I cannot find my change region option in basic settings

[feral forge]

Please provide a screenshot of your in-game basic settings.

[feral forge]

Please be advised that only the in-game customer service can assist players with account related issues. We are unable to assist you with such regards through the community in any way.

[opal crypt]

No one helps in such matters, this is a PUBG system bug, thousands of accounts are lost this way. In-game support is powerless, but here you are directing me to them, nonsense

I don’t know what to do, the hacker will soon change the mail from my account and I will lose access forever

[night cloak]

Where i can suggest something to tencent? Any form link

[feral forge]

Please know that it is player’s responsibility to secure their login methods and account safe. If you are unable to fulfill all the requirements from the in-game customer service, they will not be able to proceed with your request.

[feral forge]

Feel free to use #996458713126797405 to share your feedback and suggestions regarding PUBG MOBILE.

[pearl kernel]

Hi, whenever i’d like to access to my club i have to confirm my age
This issue is affecting some other players too
ID : 540857006
Country : France
Device : iPhone 13 Pro Max
Server : Europe

[livid radish]

hello Support! One of my friend having issue regards changing region into USA or America but his account isn't allowing him to do that, because his current region is Bulgaria ? Plz let me know

[cyan citrus]

If it happens every time you want to enter the club, please perform a routine repair of the game from login menu. If the issue still persists, please submit a report of the issue through #996546243859853424 in compliance with the channel's guidelines.

[cyan citrus]

What is the issue you are facing when trying to change your country/region settings?

[livid radish]

bro! there's no any option of changing region in basic settings

I also talked to the customer support they took huge time to response Idk why

[cyan citrus]

The option to change country/region settings is not available for the accounts registered in European continent, @livid radish.

[livid radish]

Ahn! so what should I have to do, deactivate account or what?

Is there any other way to change it

[cyan citrus]

You unfortunately cannot change your country/region settings at the moment, @livid radish.

[livid radish]

Damn bro 🥹

Is there anything you can do with pubg id number or something like that?

[cyan citrus]

Sadly, it is not possible, @livid radish.

[livid radish]

ahn okay bro

Thanks you ❤️

[cyan citrus]

You are welcome!

[livid radish]

But bro why dont you have solution for this right now? I just wanted to know about it

[cyan citrus]

This is not an issue with the game, @livid radish. If you have selected a country in the game from European continent, you will not be able to change your country/region settings again due to privacy reasons.

[livid radish]

So much disappointed man, that's shouldn't be with it

I hope you'll fix the solution for this in coming future, Regards!

[hybrid oracle]

Will pubg mobile add 120 FPS option in the near future updates?

[night cloak]

Hi…i have high ping, it was always okay since last week i have 200ms + but idk why only device conected to wifi is my ipad sometimes my phone

[opal crypt]

Are you serious? All you do is shift the responsibility to others. I have access to the mail, but the code does not come, and I cannot log in by entering my password. No matter how a person protects his bindings, a hacker can easily hack and take away an account yourself

[rugged rose]

The holidays are over, and there are still no answers to the group for the winners PDP. It's irresponsible. Where can we go to be heard? Many have been waiting for answers since September 20 @lime juniper

[vivid meadow]

Id number 5476666665
I have done Sharpshooter achievement many time but i can't received it please help me in this issues thanks

[outer tendon]

Already tried

[vivid meadow]

@cyan citrus Id number 5476666665
I have done Sharpshooter achievement many time but i can't received it please help me in this issues thanks

[dense dock]

just realized i don't have the conq badge there.

when I've been conq before.

unless u dont get those ?

idk.

[keen dock]

Device: iPad Pro 2021
IOS software up to date

My game was giving me issues (saying unstable network) so I repaired the client. It continued giving me the same issue so I deleted and reinstalled. Now I’m getting “unknown error: please restart your device and try again. Error code: 554828276.
When I hit ok it says “account has been logged in with a newer version of the game and can no longer log in with an older version. Please update to the newer version. (My game is up to date and I just deleted and reinstalled it).

[cyan citrus]

Please try to switch to a different internet connection or switch between Cellular and Wi-Fi network, @keen dock.

[bronze burrow]

Please I want to know the time of the Conquer classification in GMT

Is it 00:00 GMT ??

[twin jetty]

I changed my username after registering for pmco. Am I still eligible? Is there any way I can correct things?

[uncut tulip]

My account has been hacked. when entering through social networks, they require an additional code sent to someone else's phone number. How can I unlink someone else's number?

[storm flume]

Please contact the customer service for further assistance, @uncut tulip. Refer to subpoint 5.4 in #faq for further information.

[feral forge]

UTC.

[feral forge]

For further assistance with PUBG MOBILE Club Open, you may use the Discord server for PUBG MOBILE Esports: https://discord.gg/esportspubgm.

[feral forge]

Feel free to create a post regarding this in #996546243859853424 in compliance with the channel’s pinned instructions.

[uncut tulip]

support has not responded on mail for a month

[wide void]

Only customer support can help you with this issue

[unreal orchid]

Please my account has been banned for 10 years for no reason can anyone help me?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @unreal orchid.

[night cloak]

@celest shadow Hello bro, my account has been banned for 10 years. Please unblock it ID:5615093998

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[ocean fractal]

6.Badges are count from s14 onwards.

[quiet musk]

hi can someone help me my pubg account is just hacked

[storm flume]

Please contact the customer service for further assistance, @quiet musk. Refer to subpoint 5.4 in #faq for further information.

[dense dock]

my conq is from s16 so it should count

[idle ingot]

my account banned for no reason it is unfair

[polar marsh]

Please refer to the private message from @polar marsh for further information, @idle ingot.

[ocean fractal]

Yes it should. Post this issue in #996546243859853424

[stone cobalt]

Is this acc from tencent??

[hot sentinel]

Hello, I can't find the emote of this set, when you click on it in event it said show emote and when you get it there's no emote!?

[pulsar topaz]

I lost my gmail account which was linked to my account and I need to recover it is very important to me.

[rose smelt]

Hi

[final spear]

No, this is a scammer. Please refer to #735483472432594994 for further information.

#735483472432594994 message

[ocean fractal]

You have to buy the emote separately. That animation with the outfit is not the actual emote.

[hot sentinel]

@ocean fractal so there's no emote with the set? Thanks.

[ocean fractal]

Unfortunately,yes. There is no emote with the set.

[hot sentinel]

@ocean fractal thank you so much ❤️

[storm flume]

Please contact the customer service for further assistance, @stone cobalt. Refer to subpoint 5.4 in #faq for further information.

[weak mirage]

So sometime in classic I hear no footstep and when I saw that person he’s like sliding

[mortal apex]

Sliding? Could you please elaborate?

[weak mirage]

The characters is moving but his leg isn’t moving

I could hear everything else fine

[stone cobalt]

Already contacted them they said to repair the game but repairing didnt help

[vagrant onyx]

europe account does not have opening to change region ( its not a glitch )

[weak shoal]

My pubg account was hacked at 01/10/2022 and banned for two months. Till now I didn't get any answer from the support service at any social platforms

[polar marsh]

Please refer to the private message from @polar marsh for further information, @weak shoal.

[jade nest]

Yes

[green agate]

Any official events will most likely be listed on the official website.

Or in our #news channel.

[upper pecan]

Hell, my friend got her account hacked, who can i talk too?

[modern sedge]

i get 10 minute Ban after killing two or three players while using mobile WIFI & when i use pc in same wifi network game is normal .

[polar marsh]

Please refer to the private message from @polar marsh for further information, @modern sedge.

[storm flume]

Please contact the customer service for further assistance, @upper pecan. Refer to subpoint 5.4 in #faq for further information.

[upper pecan]

Where is the customer service?

[storm flume]

Please do not use languages other than English, @finite meadow. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[feral forge]

Please refer to subpoint 5.4 in #faq for further instructions in this regard.

[tepid galleon]

i want to talk with the supporter

to fix aprblem

problem

[quick geyser]

I got banned for 3650 days for cheating falsely when i didn't use any cheats
my pubgm account ID : 51508961665

[polar marsh]

Please refer to the private message from @polar marsh for further information, @quick geyser.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tepid galleon. Remember to read through #faq before asking questions in the support channels.

[quick crow]

Good evening. Can you help me? My pubg mobile account was stolen from me. 51513979269

[cyan citrus]

Please contact the customer service of your social media accounts and customer service in-game for further assistance with compromised or stolen accounts, @quick crow.

[mortal apex]

I do not quite understand you. Did it happen many times or just once?

[regal storm]

Lately i have received a lot of troubles with the servers

And i can not join to the game, its North America

[dense bramble]

Why it says maximum reached though I have purchased elite pass

While doing rp mission

[ocean fractal]

Can you share a screenshot?

[dense bramble]

@ocean fractal

[ocean fractal]

You have collected maximum rp points this week. You will have to wait until next week for to collect again.

[dense bramble]

But that's only for non-elite members I think...am confused

@ocean fractal

[pure sorrel]

I have a problem with an account that has been stolen. I need help from you!

@ocean fractal

@lime juniper

i`m youtuber

and i need your help

[storm flume]

Please contact the customer service for further assistance, @pure sorrel. Refer to subpoint 5.4 in #faq for further information.

[storm flume]

Please do not use languages other than English, @fiery helm. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[fiery helm]

Hello, I was banned 3 times in a row for 10 minutes yesterday and the day before yesterday although I didn't do anything wrong and now I'm afraid that my account will be banned for 10 years can someone please help me 😔

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fiery helm.

[smoky wadi]

hello bro meneger pleas

[wide void]

What kind of help do you need?

[smoky wadi]

my account has been blocked for 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @smoky wadi.

[storm flume]

Please do not use languages other than English, @mighty stone. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[elder kite]

Hello everyone i want aak about Pmco i heard that Ipdas and Tablets aree allowed this time is that true?

[ocean fractal]

Tablets/iPads are allowed only during Online Qualifiers rounds.From group stages and onwards tablets/iPads are not allowed.

[elder kite]

They were not allowed now it becames so hard haha😅

[night cloak]

Hello

Do i have to link my social media to see my region rank ?

@static sleet

Wrong stats?

[remote crescent]

How to get the content creator role ? @static sleet

[cyan citrus]

Please refer to Community section under Roles in #735483472432594994 for more information, @remote crescent.

[remote crescent]

Thank u!

[cyan citrus]

How often do you face this issue?

[cyan citrus]

That should not be the case. Are you using a guest account?

[cyan citrus]

For further assistance with PUBG MOBILE Club Open, you may use the Discord server for PUBG MOBILE Esports.

[mighty sage]

<@&481161015728406538> help me please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @mighty sage. Remember to read through #faq before asking questions in the support channels.

[quartz cairn]

my friend can't gift me a new car, what means 'invalid content' ?

[wide void]

Does he own it?

He need to own it first to gift I guess

[heady marlin]

My account has been bannded for 10 years But I am not the one who was playing my account was stolen and I have screens with proof that it was stolen

[polar marsh]

Please refer to the private message from @polar marsh for further information, @heady marlin.

[night cloak]

Google account is a guest ?

[tired comet]

How is the area changed?

[ornate thistle]

Those stats are not wrong, those are your TPP stats. All of your kills (squads + duos + solos) are divided by the number of matches (squads + duos + solo matches) you played in tpp mode. It showed the stats of whichever mode you had your highest tier before, but now they've changed it to TPP/FPP stats now.

[tame sonnet]

Is there any possible that the jump glitch finally gets fixed?
It’s just annoying.

[storm flume]

Please do not use languages other than English, @open mango. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

Please add more details about the issue.

[tame sonnet]

I mean that glitch where you jump and punch before you land again to move completely silent it’s like the glitch that got fixed where you could put pan in your hand and crouch to move completely silent but that got fixed fast but now this one is not fixed since like 5-7 months. Everyone does it in pmpl, scrims, even in classics. This glitch is there since spring pmpl/pmco even before it was there. I don’t think im the the only person who thinks that it kinda ruins the fun.

[cyan citrus]

What you are referring to is intentional, not an issue, @tame sonnet. You may provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines.

[stark zodiac]

steal my account

[storm flume]

Please contact the customer service for further assistance, @stark zodiac. Refer to subpoint 5.4 in #faq for further information.

[brazen mural]

Hello where can I ask a question concerning PMCO ? Thank you

[cyan citrus]

For further assistance with PUBG MOBILE Club Open, you may use the Discord server for PUBG MOBILE Esports: https://discord.gg/esportspubgm, @brazen mural.

[brazen mural]

Thank you @cyan citrus

[cyan citrus]

You are welcome, @brazen mural!

[night cloak]

So basically dodge event showed up on my account I’m in Europe and I’ve spent money on it then it disappeared im left with 400 coins … is my money wasted now???

[peak zodiac]

Yup. You should never left the screen until you got the car.

[finite crystal]

the game has been banned withowt warming cause and i hahave not violated the terms and conditions of the game and i hope that my account will returend and Solve the problem This is my account ID 5601222083

[polar marsh]

Please refer to the private message from @polar marsh for further information, @finite crystal.

[sacred urchin]

Holaa

[storm flume]

Please do not use languages other than English, @sacred urchin. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sonic breach]

Hey does anyone know is there a touch registration problem with the ipad ? sometimes im shooting and my ipad would stop registring my aim side of the screen and everything feels delayed

<@&481161015728406538>

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @sonic breach. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[cursive crater]

Yes, my 2018 ipad pro had ghost touch

[undone wren]

Any updates for 90fps support on Redmagic 7s Pro ? i seen pubgm enabled 90fps on Iphone 14 pro max recently but no news for Redmagic pubgm users?

[cyan citrus]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6, @undone wren.

[undone wren]

soo many users from community have already submitted / but does pubgmobile care about gamers?

[cyan citrus]

We unfortunately do not have further information in this regard. You will need to wait patiently, @undone wren.

[undone wren]

Redmagic community is still waiting even having High end gaming phone in the world.

[undone wren]

please pass the message to seniors, Thanks

[cyan citrus]

This is not something we can help you with through the community, @undone wren. If you have already submitted the form, you will need to wait patiently.

[wraith nova]

@cyan citrus hello brother

how are you

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @wraith nova. Remember to read through #faq before asking questions in the support channels.

[hardy oriole]

Hlo sir do not show other players my club post. Please fix this bug and glitch

And more players same problem

[frozen wedge]

hi can someone assist me i need help @static sleet

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @frozen wedge. Remember to read through #faq before asking questions in the support channels.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @hardy oriole. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[frozen wedge]

My account got banned without any reasons i dont use any file or change any file on my phone, im playing normal but i got banned, eveny my KDA is only 1 play since s2 till now and this is my first banned can you double check my account
Id : 5240463266
Nick : imac

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frozen wedge.

[toxic slate]

Why can’t I add a new friend?

[wide void]

Your friendliest might be full

[jade nest]

Are you his friend?

[hallow path]

@polar marsh Hello. my account was banned by mistake! I have not used any modifications in the game! Please help! Here is my ID:5891878248

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hallow path.

[spark ibex]

Hi i want same help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @spark ibex. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Where is metro royale channel

[wide void]

What do you mean?

ingame?

[night cloak]

Yep

[wide void]

Its in maps > Unranked > Others

[empty oracle]

Is akm hellfire free

[wide void]

No!

[empty oracle]

Will infection mode be back

[wide void]

You can keep an eye on #news for updates and if you wish to see your favourite mode back you can post your feedback directly to Tencent Staff via #996458713126797405

[empty oracle]

Isn’t tencent a Chinese company? It’s in discord?

[wide void]

Their staff Community manager will forward your feedback to developers of PUBG Mobile.

[quartz cairn]

my friend already have yellow UAZ and he can't gift me a yellow Uaz, what means 'invalid content' ? I also don't have UAZ...

Synergy 2,000+

[wide void]

@mortal apex Where to report Buying and selling?

[junior birch]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @wide void.

[wide void]

isn't it different?

Cheating and Buying

:\

[junior birch]

Cheating content (acting dishonestly or unfairly in order to gain an advantage) includes all violations of PUBG MOBILE's terms of service, such as hacking and selling accounts can be reported in the aforementioned form.

[wide void]

Alright! Thanks.

[atomic vortex]

اين الدعم

[storm flume]

Please do not use languages other than English, @atomic vortex. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[atomic vortex]

support

I want to contact support (not robot)

?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @atomic vortex. Remember to read through #faq before asking questions in the support channels.

[chilly spade]

@atomic vortex state your issue please!

[open vortex]

Hello.. Inquiry regarding the PUBG Mobile game.. There are some dormant or fake (guest) accounts that are created and left for a very long time.. He finds some accounts that have not been used at all in the game.. Is it possible to get, for example, a unique name within the game with Note that the account name is in a dormant account from the beginning of the game. Thank you.

[wide void]

Unfortunately that is not possible!

[dry pasture]

Hi, Newbie question, well not even newbie while I can't play at all. I couldn't find Invert Y axis setting for controls. Is it really so that there isn't one?! 🙄

[tame sonnet]

Is it possible that a account that falsely got 10 years can get unbanned?
Especially when there is no record of any violation to the rules and even the system from “ban records” says that nothing has been found and that he should be able to log in normally?

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @tame sonnet.

[eager panther]

What are the processors which supports 60fps for pubgm?

[teal pewter]

Need help

Pubg I need support

Hello

Pubg

I enter my email but verification code not received by e mail

@polar marsh help need support

[wide void]

@teal pewter Dont spam Wait for moderators to assist you!

[teal pewter]

@wide void okey bro

[ocean fractal]

Its there, only for Gyroscope.

[dry pasture]

So it's really not there for touch?!

Not using gyroscope, if it's not there for touch it's unistall for me unfortunately and have to stick with COD mobile 😕 That's a pity while I like PUBG a lot better, play it every day with Xbox Series X. Can't believe it's not implemented wow...

[left jolt]

Good day!

I'd like to know if a room host with an unstable internet has any effect on the gameplay of other players that are playing in the custom room?

Theoretically it shouldn't have an effect if it's hosted on PUBGM server(s) and not on that of the custom room owner device/server/network right?

[celest sage]

hy

[wide void]

I am not sure about my answer but according to my knowledge the room host is where the closest room server is chosen.In this way it might affect other players with de sync and delay.In most of the games this is how things work.

[wide void]

If you need any help state your issue to get assistance. Otherwise you can have a chat in #chat or #pubg-mobile

Which server,map and squad solo or duo?

As of now I am unable to join voice chat. You can get my help via chat though.

Is your internet stable?

Try changing your internet dns settings

Did you try restarting your router? And client repair?

Routine game repair

Try restarting your router and repair the game routine repair

[kind grail]

hello guys, please help me, i don't know how to recover my account in PUBG, I think it was hacked

[wide void]

Do you face this issue on all maps?

[wide void]

Contact ingame customer support

Yes repair it

Restart your internet device and let me know if the issue persist

[coral spoke]

If I buy uc from midasbuy will it count towards the Riley skin event?

[kind grail]

in the game itself?

[wide void]

Yes on the login menu there iscustomer support

It’s because not many players are queuing for this map

Try changing your map

[primal lintel]

Is account merging ever going to become a thing?

[wide void]

Can you elaborate?

[primal lintel]

For example I have a account that’s my alt

And I want to merge all the items onto my main account will it ever become Available

[wide void]

No that is not going to be a thing

[primal lintel]

Well

[wide void]

What is your rank?

I think this is the reason.

You can try submitting your issue in #996546243859853424 Tencent staff will look into it. Don’t forget to include your UID, Your region, server, and screenshot of issue

[coral spoke]

???

[wide void]

I am not sure about it wait for moderator to assist you

[kind grail]

Situations where we cannot help:
2.1 Distribution game account with only one social network and it has been hacked, platform connection (all platforms, recovery from below) is needed to gain access.
2.2 The linked social networks have been disabled by a hacker/third party.
2.3 The game account is blocked.
2.4 Game version moved to another server/version.
2.5 Account hacked due to trading or information sharing. Here is what was written in the support service in the game. my problem i think is 2.1 , i searched the internet for the answer, there was a link to this Discord 😦

[rain fiber]

Why I can't respawn on Nusa, all my friends do except me

[wide void]

Can you record a video of the issue?

[rain fiber]

Like what, I die and spectate, or go lobby

No respawn

[sweet vortex]

I cannot change the region at the moment, I am in Ukraine. The problem is that Great Britain is in the settings! And I cannot change him. Please help

[tardy ruin]

Hi how can I help my friend get his account unbanned, was banned around Feb 2020

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tardy ruin.

[wide void]

Yes can you make a video of that so that it will be easy for staff to understand and solve your issue

[strong vault]

Hello this guy is selling cheat for pubgmobile, please ban this profile.
https://instagram.com/chetopubg_cheatiospubg?igshid=YmMyMTA2M2Y=

@celest shadow

@lime juniper

[wide void]

Feel free to use this form if you want to report YouTube channels, Discord servers, Facebook pages, Instagram or TikTok accounts that feature PUBG MOBILE cheating activities:

▫️ https://bit.ly/3soBavK

The reports are reviewed regularly. However, due to the high volume of reports, the response time may be long.

[waxen parcel]

hi, I would like to ask why doesn't this phone have the 60 fps option, 8gb ram phone and it got released in July 2022 (this year) I would hope they would add the 60 fps option so it would be just easier to play.

[wide void]

Fps availability depends on processors

[waxen parcel]

wdym

I mean it's a new phone with 8gb ram, why wouldn't it have 60 fps

[wide void]

Fps does not only depend on ram it mainly depends on processor of the device

[waxen parcel]

The huawei mate 10 (releases in 2017) have the 60 fps option while this one (releases 2022) doesn't

[waxen parcel]

Well that means 60 fps ain't coming on that phone?

[wide void]

In your case this is processor

[waxen parcel]

wait I'll check

[wide void]

In future it might if it isn’t available yet

[waxen parcel]

MediaTek MT6833P Dimensity 810 Octa-core processo

This is what the camon pro 5g uses

[waxen parcel]

ah that means it's going to take a while. That sucks.

[wide void]

You can always post your feedback in #996458713126797405

Tencent staff will look into it. Don’t forget to include your UID, Region, device and feedback in detail

[waxen parcel]

Alright

[trail raptor]

Why we cant join in game

Can somebody tell us

@lime juniper

[proper token]

Is GAC Requared for Qualification?

[coral spoke]

Basically the Facebook that was linked to my account got banned. I still have a iCloud linked but it is possible to unlink the Facebook?

[night cloak]

@sullen field

[hardy talon]

iPad noob 😂

[night cloak]

Yeah I am bot

[hardy talon]

That why you are playing in ipad

[night cloak]

Because it’s more comfortable to play in big screen

[hardy talon]

Realy

[faint grove]

@sullen field

[pulsar mango]

Im phone user

[faint grove]

What to do

[plucky python]

Wtf is this??

[pulsar mango]

Entire team cant get it

Sends you to some scam site

[weak basin]

I have same problem

[plucky python]

@sullen field

I have 13 pro max wtf is this??

[old path]

Everyone has this

And the link is this weird website

[pulsar mango]

Scam site

[proper token]

It’s a problem from the corporation. I’m sure they are working on it !

[hardy talon]

😂

[old path]

But it's the link from pubgmobile

[faint grove]

Hahahahahahahahah

[viral storm]

It’s just wtf

[mint oyster]

Yes

[wild lantern]

the last spring ID from GAC is sent to our email but now there are no info

[pulsar mango]

I think they used a link with a domain they do not own

[plucky python]

@lime juniper

???

[night cloak]

Wow

[wide void]

Please use English language

[proper token]

Anyone has any update ?

[wide void]

@static sleet

Need help here

[proper token]

🙄

[plucky ibex]

[true moon]

What do we need to do now ?

[storm flume]

Please do not use languages other than English, @plucky briar. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[static sleet]

Please refrain from using languages other than English @true moon, @faint grove, and @proper token. Also, be warned to not send messages containing inappropriate implications in another language.

[plucky ibex]

[gusty pasture]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @gusty pasture. Remember to read through #faq before asking questions in the support channels.

[night cloak]

شباب ليش ما قدرنا ندخل ع روم pmco

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[faint grove]

It’s ok sorry about that ❤️

[gusty pasture]

If there is a username for the channel, I cannot be informed in the form

Is there any solution ?

[true moon]

We cant play the pmco cus no one knowed we need to register it was no information at all , did we really needed to register is a game glitch ? @static sleet

[static sleet]

For questions related to PUBG MOBILE ESPORTS please visit their official Discord server.

▫️ https://discord.gg/esportspubgm.

[plucky python]

Someone at support?????

[gusty pasture]

Here? @static sleet

[static sleet]

Apologies but I do not understand your question. To what form exactly are you referring to?

[gusty pasture]

I want to report through the cheat content form about a YouTube channel that publishes cheating content in the game

[static sleet]

Can you please provide video evidence of where you encounter the mentioned site?

[static sleet]

What is the issue that you are facing when submitting reports?

[gusty pasture]

When he asks me for the channel ID, it does not receive the information from me because I give him the username of the channel

The channel has no visible ID, only username

[gritty olive]

why I can't login in pmco?
thanks

[static sleet]

Can you please upload a screenshot of the issue in question?

[gusty pasture]

Okay 1m please

[static sleet]

Please refer to this notice for further information, @gritty olive.

[gusty pasture]

what should i do now !

[hot onyx]

What now?

[static sleet]

Please refer to the instructions on the screenshot you provided. Try to use Comment Picker or viewing the source code of the channel in question in a browser.

[dull river]

Hi we have registered trough pubg mobile app for pmco we didn’t get to provide any email while registration and we didn’t get any gameac log in from pubg

[dull river]

We are getting Same issue

[gusty pasture]

If I use sites to extract the channel ID, it is normal?

Because unfortunately the site did not appear for me, can you send the link?

[near cradle]

Tencent has 1 job….

[static sleet]

The Channel ID is all that is required from your side. If when you apply a test by placing the channel ID in the URL address bar sends you to the same channel that you want to report, then it should be fine.

[static sleet]

Please refer to this notice, @dull river.

[gusty pasture]

thank you man, got it

[storm flume]

Please avoid going off-topic, @hot onyx. You may have unrelated conversations in #chat.

[old path]

I can't anymore but in my region (France) this link was given when we clicked on Copy Link in Pubgm to enter the pmco match

[north pelican]

I can’t enter pmco matches any help ? @static sleet

[old path]

it's a glitch

no games today

only from tomorrow, the issue has been reported to pubg mobile

[placid remnant]

They should make new registrations through GAC system, to remove kids AND Hackers

[old path]

Yo

i received this friend request, do u guys do this kind of thing or it's a scam?

[cyan citrus]

This is a scammer. Please block the user and report him directly to Discord Trust & Safety, @old path.

[cyan citrus]

For further assistance with PUBG MOBILE Club Open, you may use the Discord server for PUBG MOBILE Esports: https://discord.gg/esportspubgm.

[old path]

thx

[pulsar rampart]

i entered this link from pmco , could it be a scam account or fishing ?

[cyan citrus]

For further assistance with PUBG MOBILE Club Open, you may use the Discord server for PUBG MOBILE Esports: https://discord.gg/esportspubgm.

[lavish yarrow]

where do we report tiktok accounts that post cheat vids?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fervent falcon.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @lavish yarrow.

[hazy yoke]

I contacted the game support and sent me a message saying that your account has been unblocked and we regret that your account has been banned by mistake, but the account is still dependent

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hazy yoke.

[wide void]

Feel free to use this form if you want to report YouTube channels, Discord servers, Facebook pages, Instagram or TikTok accounts that feature PUBG MOBILE cheating activities:

▫️ https://bit.ly/3soBavK

The reports are reviewed regularly. However, due to the high volume of reports, the response time may be long.

[river rose]

Hello, where can I apply for a partnership, I'm a YouTuber @polar marsh

[peak lantern]

здравствуйте

[frosty wind]

how can i get the control scheme and sensitivity code if the account is blocked? @polar marsh

[arctic dove]

@polar marsh y did u dint come back in India . Indian audience is legendery audience plz follow Indian law and regulations and plz make come back in India #we misss Pubg 😕

[storm flume]

Please refer to subpoint(s) 4.10 in #faq for further information, @arctic dove.

Please do not use languages other than English, @peak lantern. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[feral forge]

Unfortunately, you cannot.

[feral forge]

You may refer to the community section in #735483472432594994.

[nova marsh]

How do I fix the blurry profile image.
My i account is linked with gmail.

[proud harbor]

hello everyone can i talk to an admin please

[cyan citrus]

Could you please share a video recording of the issue?

[proud harbor]

Its not a video anyway i will tell you what happened exactly.. and if you see that there is any way to fix the what happened i will give you any prove you want. i am a streamer and i was streaming then someone asked me to join us from the chat so i told him yes you can and we played couple of games together till he got banned 10 years. the problem is how could i know he is cheating ? my account is so expensive and i dont like hackers and i dont wanna play with them. can you please tell me if it's possible to double check what happened or just forget about the account ? (my ban is 1 year this so too much i dont know why)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @proud harbor.

[versed egret]

How do we get this role?

[final spear]

Refer to this announcement:

#cheating-news message

[versed egret]

Thank you 😊

[queen niche]

Hi someone help me please someone stolen my account

[fleet wigeon]

Please contact in-game Customer support for this issue.

[uncut tulip]

@night cloak#0001 is he a real suppor or nor?

[fleet wigeon]

Not at all.

[uncut tulip]

he wrote to me that he could help. I thought he was from pubg support

How can I contact pubg support, my account has been hacked?

[fleet wigeon]

He is not from Pubg Mobile Support team. Pubg Mobile will never message you. So please block the player.( He is a scammer who will steal our account and password)

[fleet wigeon]

Contact in game.

[uncut tulip]

My account was hacked a month ago and support has not responded since then. I thought I'd find the answer here

[fleet wigeon]

Try opening another one.

[uncut tulip]

Ok. Thanks

[fleet wigeon]

Do you have access to your account?

This was supposed to be sent.

Follow this @uncut tulip

[swift cape]

@polar marsh I need your help. Someone hacked my account yesterday. My ID: 51409519723. I can login with my email but the hacker linked his phone number in my account. I have no access and I want to get my account back.

[uncut tulip]

the hacker put a secondary check at the entrance. and when I try to log in through a social network, I am additionally asked for a code

[fleet wigeon]

So you mean you can't login to your account in any way ?

[rich trail]

where is infection mode?@fleet wigeon

[fleet wigeon]

If you have no access to your account PUBG MOBILE Customer support cannot help you.

[uncut tulip]

no, my account is linked to social networks, but the hacker linked his phone number

[fleet wigeon]

You still can login and play games right?

[rich trail]

where is infection mode@fleet wigeon

[uncut tulip]

no, i can't log in

[fleet wigeon]

It has been removed from game for now.

[uncut tulip]

the hacker turned on secondary verification and therefore I can't log in

[fleet wigeon]

Then PUBG MOBILE can't assist you because you don't have access to your account.

[uncut tulip]

I thought so. Thanks

[sweet vortex]

I cannot change the region at the moment, I am in Ukraine. The problem is that the settings cost UK! And I can't change it. Please help

[cyan citrus]

What is the issue you are facing when trying to change your country/region settings, @sweet vortex?

[uncut tulip]

I have access to my social accounts, but I don't have access to my pubg account

[cyan citrus]

Please contact the customer service in-game for further assistance with compromised accounts, @uncut tulip.

[sweet vortex]

I'm in Ukraine and I can't change the region, the settings show Great Britain! and I can't change it

[cyan citrus]

Please share a screenshot of it, @sweet vortex.

[sweet vortex]

I can't change and set the region settings to my region

[cyan citrus]

What is the region you have selected in your Account settings of the game, @sweet vortex?

[sweet vortex]

Ukraine

[cyan citrus]

Sadly, I don't understand that language. You will need to provide a screenshot or video recording that is in English, @sweet vortex.

[sweet vortex]

my account was hacked, I returned it, but the criminal apparently chose the region instead of me and now I can't change it

[cyan citrus]

Please share a screenshot of your Account settings of the game. Make sure that you change your game language to English before you do that, @sweet vortex.

[sweet vortex]

you cannot change your region in these settings

[cyan citrus]

I asked for a screenshot of your Account settings, @sweet vortex. Please share that instead.

[sweet vortex]

please show a sample

my account was hacked, I returned it, but the criminal apparently chose the region instead of me and now I can't change it?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @oak badge.

[teal flint]

My this problems fix it's plzzzz

Fix it plzz not coming sms my num

Hlw sir

[upper pecan]

i have been invited but it doesn't scroll up so how can i join 😐

[tidal sky]

No support for 90 fps on my Lenovo legion Y90 (L71061)

[wide void]

That issue seems to be on your side

[upper pecan]

Nope

[tidal sky]

The phone is a top flagship and I bought it months ago and till now I couldn't enjoy it or play with it because of the lack of 90 fps ☹️

[rugged socket]

Hello
Good day, can you help me with the freezing problem?

[eager panther]

What are the processors which supports 60fps for pubgm?

I need to buy a new mobile so knowing about this may help in deciding one...

[tidal sky]

Didn't matter if PUBG not support it , if this helps you I have ROG 2,3,5 and 6 all support 90 fps
Also I have Black shark 5 PRO which support 90 FPS

These are the phones I have

[trim oriole]

Hello there. Some one hacked my account and changed phone number and all info, but still i have all info of my account and but i cant open my account anymore so please help me.

[storm flume]

Please contact the customer service for further assistance, @trim oriole. Refer to subpoint 5.4 in #faq for further information.

[spring wigeon]

Pmco related information chaiye

[tender wren]

Hello my account was hacked

[fiery karma]

it’s 14 October when is the infection mode coming back does anyone know?

[green agate]

You may ask here,

https://discord.gg/esportspubgm

[storm flume]

Please contact the customer service for further assistance, @tender wren. Refer to subpoint 5.4 in #faq for further information.

[green agate]

No information on this currently, any modes returning will be announced in #news or inside of the game itself.

[foggy bear]

Hi I’m having trouble playing pmco because I don’t have GAC logins and I never received that login in game or gmail what should I do now?

[chilly spade]

You may refer to esports server of Pubgm for any query related to pubgm esports.

[queen torrent]

Hello, how do I know the ID of used redeem code.

[chilly spade]

Can you please elaborate?

[queen torrent]

I mean ID that I used to redeem pubgm voucher.

I am not sure what ID i used for the voucher.I would like to know the ID that I topup.

[chilly spade]

You mean how to copy pubgm in-game user id? To redeem the redeem code.

[queen torrent]

Nope, I topup pubgm voucher at midasbuy but I don’t know which ID i topup.

[earnest kraken]

Can anyone help me here?

regarding an update

[chilly spade]

You may contact midasbuy customer support for more info through their website or mail.

[dusk glacier]

Hii

[chilly spade]

Hello, please state your issue.

[chilly spade]

Hi, please state your issue.

[earnest kraken]

I literally just logged into game .. Got a 3.2MB update .. after it was complete . I tried logging in, i can't login when i tap any login option. nothing happens, What was this 3.2 Update. cause it seemed to have messed up my login or something, i even tried repairing. i restarted phone. Only thing left to do is completely uninstalling the game which i cant do right now because my Wi-Fi is bad, going at 2+Mbps

[wide void]

You can try changing your dns settings and repair the game again. That will cause a patch update that hopefully will fix your issue.

[earnest kraken]

Thank you. ill try

[wide void]

When you use redeem code if it is already used you will get a msg that the redeem code has already been used.

[eager panther]

Ok

[queen torrent]

Yes but I want to know the ID where i topup it

[wide void]

If you had logged in into Midasbuy while purchasing you will be able to see the history of purchase otherwise you cannot see.

@celest shadow is there any program like this or is this some kind of scam?

It’s not my screenshot^

[celest shadow]

Will confirm and get back to you regarding this.

[wide void]

😊 great waiting for your response

[fleet wigeon]

Scam bro

Nice to meet you

Or may be only to dedicated people

[night cloak]

hi, can someone help me? I didn't get login details for anticheat

[drifting heath]

It doesnt work i think

[night cloak]

they wrote to me from support that I received it by email. but nothing came to my e-mail

[drifting heath]

No but like the whole system doesnt work i think

The site didnt exist yesterday at least

[chilly spade]

@drifting heath @night cloak please move to #chat for coversation. This channel is for support queries.

[drifting heath]

It is on topic im helping him with his issue take your time to read the conversation.

[chilly spade]

Those are your opinions, use #pubg-mobile or #chat channel for conversations. Support channels are used for support matters related to discord,game and community.

[drifting heath]

It is a support matter lmaoooooo.

[edgy prism]

Its in game thing for pmco (im friend of dexo)

We want to Play pmco but we Dont know how to reg/start the matches

[chilly spade]

You may refer to official pubgm esports discord server for any query related to esports.

Refer to pinned message of #community-news for the server link.

[drifting heath]

Not possible since their anticheat site doesnt exist😂

[edgy prism]

Ok lol

[drifting heath]

🤓

[edgy prism]

🤦

[wide void]

This is the issue you were facing it is now fixed.

[wide void]

It was a bug and it’s fixed now!

[west arch]

Guys, we don’t have to use GAC for PMCO qualification?

[wide void]

Here is your answer. Briefly your answer is NO! And in detail you can find it in ss

[west arch]

Luv🤝

[ocean fractal]

The players are not required to use GAC (anti-cheat) tool during the Online Qualifiers. However, players may need to use GAC (anti-cheat) tool at later stages after qualifying. Instead, teams will be monitored closely by the in-game security system.

[green agate]

@buoyant sierra #media

[sharp kiln]

Good evening, my account was hacked, can someone tell me how to get it back

[wide void]

Contact ingame support for this issue

[celest shadow]

You will receive an in-game invitation if you are eligible.

[wide void]

I was just asking if it is actual program from tencent or some dudes running it on their own just to scam people

[celest shadow]

It is legitimate.

[wide void]

Thank you 💕

[drifting heath]

Server?

I wanna read in detail.

Send in dm

@celest shadow where can i find pmco info?

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[teal flint]

Help me my account not number link

[storm flume]

Please contact the customer service for further assistance, @teal flint. Refer to subpoint 5.4 in #faq for further information.

[teal flint]

Customer service is not my reply

[foggy bear]

Can you send me esport pubg mobile discord link please

[wide void]

@foggy bear

You can also see it in pins of #community-news

[balmy moth]

my acc Woon#2391 was hacked by someone and he set 2FA
i can't login anymore
please don't trust anything from that acc
and how could i delete that acc

[storm flume]

Please contact the customer service for further assistance, @balmy moth. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day. Please wait patiently.

[reef hound]

Second time I'm put to observational period for suspicions of hacking, and I am NOT hacking, ridiculous...how to solve?

[frosty wind]

why did my lay down button disappear? @polar marsh

@here

wtf

[opal totem]

Yo can you get on pmco through crew challenge or does it not work like that anymore?

[frosty wind]

—

only invite

[opal totem]

What does that mean

[frosty wind]

you can only get to PMCO through closed qualifiers or open qualifiers if you do not have a direct invitation

[opal totem]

Alright thanks

[night cloak]

I recently joined an M16 group

and now I’m missing one

What happens if the ground didn’t form

That means I lost all my UC?

[subtle rose]

Hello, my account has been blocked. I filed a complaint, they blocked him for one day, then they removed it, and then I asked you a cheater, he said no, and I continued to play with him, you can look at the history of correspondence, I didn’t even speak to him by voice, please reconsider the ban. I have so many difficulties passed the rank rocked just take me block. four plays there it's not my mistake if you play these games four each tub hits against a cheater I always help you always complain about cheating

[polar marsh]

Please refer to the private message from @polar marsh for further information, @subtle rose.

[blazing steppe]

My gyroscope doesn’t work, even though I’ve restarted PUBG, my phone, and checked wether it’s disabled in settings (it’s not)

[cyan citrus]

What is the device you are using and from where did you download the game, @blazing steppe?

[blazing steppe]

I fixed it. I had to restart my phone twitch for some reason

IPhone 11 & from the App Store

[night cloak]

@cyan citrus my guest account has been hacked and even after following all the steps of in game customer support, it has gotten me no where.

It is not a banned account, simply inactive

[neon adder]

ku jeni o roqbima

[rotund rover]

Pubg mobile link

[cyan citrus]

Could you please elaborate, @rotund rover?

[rotund rover]

@cyan citrus ok

@cyan citrus where should I can get link

@cyan citrus plz

[cyan citrus]

We unfortunately will not be able to help you with account related issues through the community.

[cyan citrus]

What do you need the link for?

[rotund rover]

@cyan citrus play pubg mobile

[cyan citrus]

You can download the game from Play/App store or PUBG MOBILE website: https://www.pubgmobile.com, @rotund rover.

[chrome thorn]

The touch buttons are not working properly in my Samsung s21ultra. The touch does not register at all and somtimes very slow. Specially jump, crouch, aim and shoot buttons. I cant cook nade or hold the molly cuz the shoot button registers a tap even when im holding it.

The touch buttons are not working properly in my Samsung s21ultra. The touch does not register at all and somtimes very slow. Specially jump, crouch, aim and shoot buttons. I cant cook nade or hold the molly cuz the shoot button registers a tap even when im holding it.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @chrome thorn. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[teal pewter]

hello need help

@storm flume please support I put my Gmail account but verification code is not received

Kindly support me

[storm flume]

Please contact the customer service for further assistance, @teal pewter. Refer to subpoint 5.4 in #faq for further information.

[teal pewter]

@storm flume I all ready contact it

But no any solution gormed

Formed

[cyan citrus]

We unfortunately cannot help you with account related issues through the community, @teal pewter. Please continue with the customer service.

[feral valve]

Hacker linked his phone number with two step. I want help. I am from Bangladesh.

[peak nymph]

My account was banned 2 years ago without any hacks, I only has jailbreak phone but I don’t used hack in this game. I want a ticket to explícate my problem please

[polar marsh]

Please refer to the private message from @polar marsh for further information, @peak nymph.

[night cloak]

Report cheater

[storm flume]

Please contact the customer service for further assistance, @feral valve. Refer to subpoint 5.4 in #faq for further information.

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[wicked tiger]

how to fix fake damage and lag problems
i play on ping is 50
and i play with ipad pro 2021

[cyan citrus]

Please provide a video recording of the issue you are facing, @wicked tiger.

[queen niche]

Please help me someone linked his number in my account

[storm flume]

Please contact the customer service for further assistance, @queen niche. Refer to subpoint 5.4 in #faq for further information.

[river roost]

Hi, can you tell me how can i enable teamup sound? I know a guy whenever he joins our team "Help" sound effect happens, I also wanna enable this feature, guidance will be appreciated.

[leaden tinsel]

were to ask for the qualification of the pmco?

[ocean fractal]

Regarding pmco, join pubg mobile esports server.
#questions message

[tender nimbus]

Heelp me my acaont band 10 yeers why

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tender nimbus.

[versed ruin]

Hello I have balance App Store but I can’t use it in pubg mobile uinblack(1138) ID: 557891152

[storm flume]

Please contact the customer service for further assistance, @versed ruin. Refer to subpoint 5.4 in #faq for further information.

[versed ruin]

I did

[glossy flare]

Hello,
I'm not able to change my email even after i repair game. If there is any solution i would love to hear.
Thank You

[dense bramble]

Is this for next season rp or what

If I purchase it now...will it be valid in upcoming season??

[strong plinth]

I can't install Gameloop PUBG Mobile at all, I've tried many methods for days, as a result, I get the error that it could not be installed. <@&481161015728406538>

[ocean fractal]

Yes. It is for upcoming M16 season.

[heavy pond]

@cyan citrus hello brother , my teammates acc get hacked, he have still acces from other links , what can we do?

[chilly spade]

@heavy pond you may contact in-game customer support from the same acc that is hacked for more info.

[chilly spade]

Please dont ping the Moderator role if there is no emergency such as raid etc.

We only provide support to mobile version of the game, try contacting gameloop support.

[wide void]

Contact ingame support they will be able to assist him.Delayed response can be expected due to enormous reports.

[rain briar]

Hey @lime juniper i wanna complain about youtuber playing pubg Mobile and he is promoting illegal scam telegram pages where the owner sells scammed I'd and all

[wide void]

Feel free to use this form if you want to report YouTube channels, Discord servers, Facebook pages, Instagram or TikTok accounts that feature PUBG MOBILE cheating activities:

▫️ https://bit.ly/3soBavK

The reports are reviewed regularly. However, due to the high volume of reports, the response time may be long.

[strong plinth]

ok thanks

[rain briar]

Hey @wide void can you tell what to do here

[wide void]

You can to copy channel id

[rain briar]

I have already filled it earlier

[wide void]

Then what seems to be the issue?

Last section?

[rain briar]

Like what is identifier

[wide void]

Your ingame uid

It’s not mandatory you can leave this

[rain briar]

But i wanna tell about scam of a youtuber

[rain briar]

Thanks bro

[wide void]

It means who found this YouTuber in this case it’s you

So you can add your UID here

[chilly spade]

If you want to submit it for potential rewards, add your id in in it but If you want yourself to keep anonymous, make a code 9-11 digits long.

[rain briar]

But he trimmed that part but i have proof that he did that

[rain briar]

Ohh

[wide void]

Can you send me the proof and link?

[rain briar]

Yes

[wide void]

I’ll forward it

[rain briar]

Should I send here?

[wide void]

Great! Hit me up in dms

[wide void]

Dm me

[rain briar]

Ok @wide void

[wheat remnant]

Hello bro. I got the same problem. But 7 days. Not 10 years. Are you get some fix?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wheat remnant.

[dull beacon]

I wrote a fake number instead of the number and I want to delete it, but others are entering, I can't remove it, help me, requests were denied

[storm flume]

Please contact the customer service for further assistance, @dull beacon. Refer to subpoint 5.4 in #faq for further information.

[dull beacon]

I used the customer service, but I couldn't do it, I don't remember when you contacted me, send a screenshot, etc.

[feral forge]

Please be advised that only the in-game customer service can assist players with account related issues. We are unable to assist you with such matters through the community here on Discord in any way.

[silent owl]

My friend’s id got hacked and now its been sold to another person. Even after sending payment proofs to pubg they are sayimg its not enough. Can someone help

[storm flume]

Please contact the customer service for further assistance, @silent owl. Refer to subpoint 5.4 in #faq for further information.

[storm flume]

Please do not use languages other than English, @hasty fjord. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hasty fjord]

There is a problem with the mic for those who turn it on and turn it back on. Why?

[storm flume]

Please do not use languages other than English, @hasty fjord. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hasty fjord]

All solutions did not solve the problem

[wide void]

Issue is already reported to developers will be fixed soon

[wide void]

It doesn’t transmit your voice it just shows icon.

[hasty fjord]

It does not transmit the sound and the button if it is locked becomes active

Do you need hands?

5553113011

Ok

👍

[dull beacon]

Are there no pubgm managers here?

[feral forge]

We moderators are only volunteers here to provide community support for PUBG MOBILE.

[dull beacon]

Is there anything you can do to recover my account?

[dull beacon]

Bug

[hasty fjord]

You caused me a lot of embarrassment

[thorn latch]

What’s this audio I hear

[ocean fractal]

Try reinstall the game. If the issue still persists, post it through #996546243859853424 in compliance with the channel's guidelines.

[wide void]

In addition >> Routine repair might do if doesn’t help you can try what @ocean fractal told to do. @thorn latch

[low tartan]

Is there any way to complete these faster? Except from doing missions.

[winged wraith]

Hi

Why i got 10 mins ban without reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @winged wraith.

[sharp minnow]

Hello, My account has been Banned for 10 years, I want to review the reason for blocking the account. Where the reason is to modify the data. But I opened my account on my iPhone after I was playing on the Xiaomi.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sharp minnow.

[meager pumice]

@feral forge Is there a bug with the ranking of each map?

[night cloak]

There is a bug in the game that everyone can see you even if you are underwater

[meager pumice]

Yes there is

[heady fossil]

I need help about my shop

I keep seeing asian voice packs and its really annoying i dont know what they mean and in game customer service doesn’t help at all

[meager pumice]

@celest shadow Is there a bug with the ranking of each map?

[atomic echo]

Hi, my account has been subject to abuse for ten years. Is there a solution to dismantle the item or not? Please help as soon as possible. Thank you

[frail dock]

Quick question...

PMPL is organized by Tencent, not Krafton right? Krafton is PC

[feral forge]

By Tencent. if you have further questions related to PUBG MOBILE esports you may join the Esport server at https://discord.gg/esportspubgm.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @atomic echo.

[feral forge]

Unfortunately, no.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[feral forge]

Can you please provide us a screenshot of what you are referring to?

[heady fossil]

5 years ago i started to play this game when it was launched my country is turkey but I travel around the world for my job so currently im residing in malta 🇲🇹 which is a small eu island country

But i dont know why would it show me asian voice packs instead of something related to my current region. As u can see i have turquoise color gems but in my inventory i have red ones which I cannot use them

I ask help in game but customer service there is terrible

[feral forge]

And what is your in-game region? As far as I know the Ocean Crystal available in SEA countries only.

[heady fossil]

There was an option once in settings i choose one of these uk , Switzerland or malta i am not sure cuz i was traveling

[heady fossil]

Do you require my game id ?

[slim sedge]

Hack x-ray number one

@feral forge @meager pumice

Name : just××7oda

Id : I don't know

[feral forge]

Can you please provide a screenshot of your in-game settings?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @slim sedge.

[heady fossil]

Can i send it in dm ?

[feral forge]

You can send it in here.

[feral forge]

If you are unable to see your in-game region, this is most likely that you have chosen a country in the European Economic Area (EEA) regions, and due to the General Data Protection Regulation (GDPR), which is a government law, the account will stay in the EEA. So you will not be able to change your region.

Unfortunately, I am not certain the reason why you are getting the Ocean Crystal. Feel free to create a post in #996546243859853424 including a video recording showing your inventory, your in-game settings and the redeem page from the shop and also your player information.

[slim sedge]

@feral forge can you speaking Arabic?

[meager pumice]

English only is on this server

[slim sedge]

Ok, how do I report a person?

@native anvil
Hi my friend...

[native anvil]

Hi

[slim sedge]

how do I report a person?

[wide void]

Feel free to use this form if you want to report YouTube channels, Discord servers, Facebook pages, Instagram or TikTok accounts that feature PUBG MOBILE cheating activities:

▫️ https://bit.ly/3soBavK

The reports are reviewed regularly. However, due to the high volume of reports, the response time may be long.

[wide void]

Ingame reports for players would be appropriate

[slim sedge]

I just entered, I didn't understand anything

[wide void]

You can report a player inside the game from his profile

[high sun]

Hi All
I am sorry for disturbing
i need your help with something
ID 5169015324 ( My Facebook account with this ID number has been closed by Facebook )
5169015324 I can't login to my ID No account

[slim sedge]

I saw he live

In live stream

[native anvil]

I sent you a message in Arabic

[feral forge]

If Facebook is your only login method to your game account, then your only option is to contact the Facebook support to recover your access to the account. This is not something that we nor the in-game customer service can assist you.

[high sun]

facebook closed my account for violation of community standards ( I have been using my facebook account only for gaming for an average of 2.5 years, my account was closed even though I did not share anything. )

[feral forge]

As mentioned above, you should contact the Facebook support for further assistance to recover your Facebook account. We are unable to assist you in this regard.

[knotty pecan]

my shoot button is gone

i resetted it and still i dont see the left shoot

[final spear]

Try performing a "Routine Repair" through the Repair button available at the top right of the login menu.

[knotty pecan]

didnt work

[cyan citrus]

For how long have you been facing this issue, @knotty pecan?

[knotty pecan]

the moment i texted.

I had to delete the game and re download it now its back

[cyan citrus]

Glad to hear that!

[steep pine]

When new lobby them get out @celest shadow

[cyan citrus]

Could you elaborate, @steep pine?

[steep pine]

New lobby theme@cyan citrus

[cyan citrus]

No such information, @steep pine. You may keep an eye on #news for upcoming content.

[steep pine]

@cyan citrus

New lobby

[cyan citrus]

The beta version does not represent the final quality, @steep pine. As mentioned earlier, please keep an eye on #news for future game announcements.

[ocean fractal]

#questions message

[quick ocean]

Thnx

[rugged rose]

New contests are created without paying for the old ones
Since May 20, 2022, the winner of the cover contest meaning of life has not been paid a prize.  Almost half a year has passed since the end of the competition.  Pubg is not a second-rate game, so such errors are not acceptable for a big game.  The prize must be paid out within a month, a maximum of 2, but not half a year.  Also, in the group of winners, we and our questions have been ignored since September 20, and no information on payment is provided. @cyan citrus @static sleet

[heady fossil]

Hello i got this friend request before accepting i need you to confirm if its a real customer support @feral forge

[ocean fractal]

#questions message

[night cloak]

Hello everyone. Can you pelase ley me know The main peculiarities of tournament rooms? Like what can i do with those ones that i can’t do with advanced. I couldn’t find any info. If there si any guideline i would be happy yo read it. Thank you for any responde.

[heady fossil]

Wow scammers

[vernal agate]

I want to link my account in the Korean Pubg to Facebook, and I cannot do this as shown in the pictures, and when I receive a response from the support of PUBG inside the game

??

[ocean fractal]

You can link maximum two social media accounts. You need to unlink one social media from your current account in order to add facebook account.

[night cloak]

And wait 2 weeks if i’m not wrong

[ocean fractal]

The unlinking request is effective after 7 days, provided that no attempt is made to login to the account with the unlinked social media during this period.

[storm flume]

Please contact the customer service for further assistance, @ornate rover. Refer to subpoint 5.4 in #faq for further information.

[tawdry karma]

im new

[serene path]

Please help i cant log in on game from gameloop...

[ornate rover]

Hello
Is deleting an account remove links

[hazy comet]

This game is dead
So trash stop playing

[heady fossil]

Customer service doesn’t help me at all . I keep saying there are Asian voice packs in my shop i cannot change my region . I was never interested in any asian language i never been to asian countries but i dont know how the game can put it in my shop

[heady fossil]

Can a friend in america gift me dodge car ? I dont have it in my shop and that’s another annoying problem from pubgm

[ocean fractal]

Unfortunately,no. There is no way to gift Dodge car skin.

[heady fossil]

Well seems like its time to delete this game . All the money i spent in it was the biggest mistake in my life i ever done . Terrible amateur customer service even after they ask you to provide them informed they need or something to prove something they still sending automatic replies

[wide void]

You can give your feedback in #996458713126797405 and post your issues in #996546243859853424

[heady fossil]

Its not gonna make any change at all . There was only one customer service person very helpful and his name was marcus something and the rest of people after him ruined everything

[marble peak]

Good afternoon. I am writing directly to you to solve my problem. I lost the phone number that was linked to my account. Now when I try to log in, it asks me for a code from the phone, which is already

[cyan citrus]

Please be advised that it is your own responsibility to safeguard your login methods. For further assistance with account related issues, please contact the customer service in-game for further assistance, @marble peak.

[marble peak]

Game support is not responding. I've been writing there for 2 days now. and no result, the support service in the game simply does not work!

[ornate rover]

I need help
Where are the supporters?!

Hello
Is deleting an account remove links

What means "the modify account exists"

[cyan citrus]

Please wait patiently for a response from the customer service as there might be a delay due to the enormous number of requests every day. We unfortunately will not be able to help you with account related issues through the community in any way.

[empty nova]

how do I get a refund confirmation ?

[storm flume]

Please do not use languages other than English, @vital star. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[silent owl]

Do they even have real people working at customer support. I specifically told them that my account was hacked and after seeing all the proofs about my account they just said they can only help if i can access my account. Like wtf if I had access to my account why would i be contacting them.

[neon otter]

Hello

[solemn tendon]

Hy

My friends mythic fashion account got banned for no reason kindly help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @solemn tendon.

[frigid hull]

I'm running an Esports organization.

I often host unofficial tournament of pubg mobile..I need some help from pubg official.

Everything is perfect in my tournament..An Esports advance Room card support all i need.

How can i get if from pubg mobile official?
It will be very helpful is you help me on this.

Thank you-💙
@polar marsh

[celest shadow]

Please refer to this pinned message for further information:

#questions message

[barren furnace]

Fix touch issue when ads and peaking on huawei devices it's frustrating 😤😤 cause I don't use gyro

[agile crypt]

I have question

There are server of pubg kr ?

[hidden wigeon]

Hey pubg, I had a friend of mine that was cheating , I got online after a long time of not playing and the first person I saw that was playing, was him, we played a few matches and I noticed that his play was a little suspicious so I reported him for using antenna cheat,which I later found out to be true, he was actually using cheats , but you guys also banned me!
Even though I reported him
I was just gonna ask why did you guys ban ME?
Thankfully he got a 10 year ban but why though, why did you ban ME?
My Id: dPeg͜͡Asus

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hidden wigeon.

[pliant loom]

Hello

hello

Hello

[heady fossil]

@polar marsh i need you to remove those asian voice packs from my shop i was never interested in those indonesian voices or whatever they are . my in game name is ZÎMA my id 510829954 server europe current county is malta

[pliant loom]

@polar marsh hello

@polar marsh I have a problem

[agile crypt]

Hello

[formal ermine]

Hi

[agile crypt]

How many followers do I need on Tik Tok to apply as a content creator?
Like those

[formal ermine]

The problem is that I can't log in via SMS since the SIM card is lost and cannot be restored

[formal ermine]

Good evening, please give a link to restore your account. because access to the phone number to which the account is linked is lost

[agile crypt]

!!!!!!!!

[agile crypt]

Any contributor here???

@gloomy dagger @meager scarab

[opal oak]

Hello, my account in PUBG has been hacked and it has been linked to a secondary verification number. Please help me, I have all the humiliation

I want to talk to the support because it is necessary

@polar marsh

[storm flume]

Please contact the customer service for further assistance, @opal oak. Refer to subpoint 5.4 in #faq for further information.

Please contact the customer service for further assistance, @formal ermine. Refer to subpoint 5.4 in #faq for further information.

[soft mauve]

I want to talk to the support because it is necessary

I want to talk to the support because it is necessary

I want to talk to the support because it is necessary

Good evening, please give a link to get your account back. Due to loss of access to the phone number associated with the account

[storm flume]

Please contact the customer service for further assistance, @soft mauve. Refer to subpoint 5.4 in #faq for further information.

[soft mauve]

Talk to support please

[feral forge]

Please refer to subpoint 5.4 in #faq for further instructions in this regard.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @agile crypt. Remember to read through #faq before asking questions in the support channels.

[feral forge]

The requirements are internal.

[soft mauve]

When I enter my pubg, it asks me for a secondary verification. The person who hacked the account did a secondary verification

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @pliant loom. Remember to read through #faq before asking questions in the support channels.

Please contact the customer service for further assistance, @soft mauve. Refer to subpoint 5.4 in #faq for further information.

[soft mauve]

How do I contact customer service

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @barren furnace. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[agile crypt]

What do u mean

[soft mauve]

How do I contact customer service

[storm flume]

Please contact the customer service for further assistance, @soft mauve. Refer to subpoint 5.4 in #faq for further information.

[feral forge]

We do not have information in this regard.

[soft mauve]

My pubg account has been hacked

[pliant loom]

My pubg account has been hacked

[feral forge]

Please refer to subpoint 5.4 in #faq for instructions, @soft mauve and @pliant loom.

[pliant loom]

put iam not hack

I SPEEK ARABIC HELP ME

[storm flume]

Please do not use languages other than English, @pliant loom. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cedar dragon]

Hello pubg team u tell me that my account got back normal and can play with it but thats is not complete i need talk with u an send u screen shot and video recording

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cedar dragon. Remember to read through #faq before asking questions in the support channels.

[blissful mortar]

All we care about is better performance, and less lag

[opal patio]

I want to talk to the support because it is necessary

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @opal patio. Remember to read through #faq before asking questions in the support channels.

[cursive crater]

Resource management center keeps downloading even if i pause

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glossy vapor.

[opal patio]

My account was stolen, I want to get it back, there is a link to facebook and email, but the scammer added his number and therefore I can’t log in using Facebook

[cyan citrus]

Please contact the customer service in-game for further assistance with compromised accounts, @opal patio.

[cyan citrus]

Are you using Cellular or Wi-Fi network?

[cursive crater]

Wifi

[cyan citrus]

Please perform a routine repair of the game from login menu and make sure that the option of ''Download automatically when on a mobile network'' is unchecked, @cursive crater.

[cursive crater]

ok thx

[formal ermine]

The fact is that I don't like I can't get into that account to follow the instructions

[cyan citrus]

What is the issue you are facing when trying to log into your account, @formal ermine? Please add more precise details.

[formal ermine]

I log in from a new device to my account via gmail, my pabg account requests an sms code from the number to which the account was linked, but unfortunately there is no number and cannot be restored

[cyan citrus]

Please contact the customer service in-game for further assistance with account related issues, @formal ermine. If you are unable to access your account, you may instead use the Help option located on the login menu of the game.

[formal ermine]

I have already done a similar operation, which does not work out, the bot does not give the necessary explanation

[cyan citrus]

We cannot help you with account related issues through the community, @formal ermine. Please continue with the customer service and be advised that your account security is your own responsibility.

[formal ermine]

Thank you I will try again

[cyan citrus]

You are welcome!

[opal patio]

My is same but my account still

[glass crescent]

Hello, it's been more than a year since my last letter. You promised to consider my application, but you just ended the dialogue inside the game without giving me any help. I played conscientiously from the very beginning of your project, but in season 17 I was banned. A random guy from the chat advised me to shoot in the heels, said that it was impossible to kill anyone like that. I tried it and got banned. It's funny and scary. Unban my account, please.
All the bloggers were forgiven, but I wasn't, what's the problem?
Id:552781933 Nickname: Uñ۵necrophil

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glass crescent.

[lone obsidian]

PUBG Mobile should fix the jump glitch as soon as possible, it's cheating and it doesn't even make any sense to produce no sound while jumping and punching at the same time.

[wide void]

You can provide your feedback in #996458713126797405

[lone obsidian]

Okay

[peak niche]

<@&481161015728406538> can you help me with a fraud stuff

i need the turksih e-mail adress of this game or anything related to that

[storm flume]

Please contact the customer service for further assistance, @peak niche. Refer to subpoint 5.4 in #faq for further information.

[half lava]

@lime juniper @green agate @celest shadow
Hello there,
My player tag is 5252042697 and my in-game name is tspSAADI I had done a purchase of a Deal containing a PRIME PLUS SUBSCRIPTION and an RP PRIME SUBSCRIPTION and I have not got the items. I previously contacted support but they did not help me. They say that the Items were credited but I rechecked and there were no Items credited. It's been more than a month and I have not got a single item. You can check my UC usage history. You can check that I have no RP Prime subscription active right now in my account which proves that I have not got the Items. I have tried to contact in-game support many times but my issue is not resolved. I also have the screenshot of the payment. So please look into the issue and give me the Items I paid for.
Best Regards,
tspSAADI

[storm flume]

Please contact the customer service for further assistance, @half lava. Refer to subpoint 5.4 in #faq for further information.

[half lava]

how can I contact costumer service here?

[half lava]

The in game customer support is not solving my problem

[low thunder]

hello I've made a report for missing UC at the in-game customer support and haven't gotten a reply yet?
IS there any other way of contacting Customer support

[wide void]

Only Ingame customer support can help with account related issues

[grizzled coral]

Hello, we want 90 fps 🙂

[wide void]

You can provide your feedback in #996458713126797405 with these details

[rancid remnant]

Can someone help me I need administrator

[wide void]

State your issue

What kind of help do you need please elaborate

And what server are you referring to discord server?

[spark ibex]

Pubgm_mena

[neon otter]

I need some assistance with the email address to contact support

[spark ibex]

@lime juniper

[wide void]

If the issue is account related it would be best to approach customer care ingame

[wide void]

You can privately contact Error via asking her in #discord

[rancid remnant]

I Need anti-cheating apps username and password

[neon otter]

I've tried many times, but Customer care in game is of no help

[wide void]

It will be given in your email via Esports management

[wide void]

Only they will be able to help regarding account related issue

[rancid remnant]

How can I contact them?

[neon otter]

I just need the email address to contact support