questions

[dense bramble]

The game is unplayable because of much lag. Is there any way that i ca n play game smootly?

[cyan citrus]

What is the device you are using, @dense bramble? Also, could you share a video recording of the issue?

[dense bramble]

My device is Samsung Galaxy wide 4

The max graphics provided is HD high

And is unplayable in even smooth low

[cyan citrus]

How much internal storage you have left in the device, @dense bramble?

[dense bramble]

Around 10gb

[olive isle]

@celest shadow is scrims video upload in YouTube illegal ?

[cyan citrus]

Is your device heating up when playing?

[olive isle]

@cyan citrus

[celest shadow]

No, it is not.

[olive isle]

Okay thank you for replying. #983880417352515594 2nd last message someone mentioned his video takedown because of scrims. That's why I ask you.

[celest shadow]

As long as your videos do not violate PUBG MOBILE's terms of service, you will not need to worry about it.

[olive isle]

Okay thank you

[dense bramble]

Yeah... After 1 min of gameplay.... It heats up

[fierce totem]

guys gyroscope is not working for my phone huawei nova y70 i want to solve it

Is there any solution

[green agate]

Have you tried repairing the client at all?

[fierce totem]

no

[green agate]

Do that first, if it doesn't work then come back.

[fierce totem]

what should i choose

the same

@green agate

[green agate]

What is your device?

[fierce totem]

Huawei nova y 70

[bronze bay]

Wait is it 10PM EST

[fierce totem]

pls search for any solution

[green agate]

I mean it is most likely what the text box says, your device isn't fully supported.

[fierce totem]

cause i cant play without gyroscope

[fierce totem]

is there any solution

[green agate]

You could try reinstalling or repairing the client to fix the game files but your issue might be device specific.

[bronze bay]

@green agate Is the ranks gonna reset 10PM EST

[green agate]

Which ranks?

[fierce totem]

i tried 1 time

[bronze bay]

The season ends I mean

[green agate]

You can simply use a timezone converter to find out in your time.

[bronze bay]

I don’t know what time it ends doe

[fierce totem]

There are no second solutions @green agate 😢

[green agate]

As promptly stated, your device might be the issue itself.

[green agate]

It will say what time at the bottom of the page.

[dense bramble]

And for me @green agate

[fierce totem]

damn my phone

[green agate]

You may need to check your apps, if your storage is high enough it shouldn't be overheating.

Also note that certain graphic levels may not work on your device.

[dense bramble]

The max graphics support is HD high in my device

[fierce totem]

im playing on 30 fps

[green agate]

The game may show a maximum limit, but your device may not be able to handle it still.

[dense bramble]

And another issue... The recomme nded graphics is hd while installing... But for smooth play... I choose low graphics pack still game automatically downloads hd resources pack

[green agate]

You can simply choose to uninstall them if needed.

[dense bramble]

Yeah.... Done multiple times.... Still downloads automatically

[green agate]

Then it probably needs certain assets in the hd resources to work.

You could report it as an issue but it might be your device doing what it needs to.

[dense bramble]

Yeah.... And i also always get resources corrupt notifications

[green agate]

That would need to be reported using the appropriate method then, especially if a client repair doesn't fix the files.

[dense bramble]

Yeah... I tried client repair as well but still the problem persists

[celest shadow]

How can we help you?

[flint maple]

My Acc got Scammed 🥺

[storm flume]

Please contact the customer service for further assistance, @flint maple. Refer to subpoint 5.4 in #faq for further information.

[open burrow]

hey why i cant play pubg it says account is logged into new version but i have new version in gameloop any help

[torn gorge]

Hello

ineed Support

Yesterday I swallowed that 10 years without opening anything that harms the game
There is no dairy solution for 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @torn gorge.

[regal brook]

When your clan reaches lvl 10 do we get and extra slot for co leaders

[maiden dust]

Hello. My friend's account has been blocked without reason. Before there were bans for 10 minutes for bad behavior, and this one once for 10 years.What he is must doing in this situation?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @maiden dust.

[proud current]

I messaged them from within the game, they told me to do a routine repair and then log in and I did that, but the same problem, my account has been locked for 3 days. Please help me before losing it
<@&481161015728406538>

[grave aurora]

Hello, my account was blocked even though I didn't use anything! Please reconsider the ban. id: 51717561809

[polar marsh]

Please refer to the private message from @polar marsh for further information, @grave aurora.

[fluid pier]

No

[winged kraken]

How to disable Add friend button on profile?

[cyan citrus]

It is not possible at the moment, @winged kraken. However, you may provide your feedback about the game through #996458713126797405 in compliance with the channel's guidelines.

[winged kraken]

But some of my friends does have this option

[cyan citrus]

As we only provide community support through this platform, we unfortunately will not be able to help you with such account related issues.

[cyan citrus]

Could you please share a screenshot?

[dawn eagle]

Hack providers are not removed by error 🙂

[winged kraken]

This one is not in my friendslist

And i cant added him

[weary turtle]

hello, I ask you to help me, I've been playing since season 1, I changed the region by mistake, I can't play with friends, it says the wrong rank, I ask you to change to Europe, please

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @dawn eagle.

[feral forge]

If you have recently changed your in-game country/region, whether it was on purpose or by mistake, your only option now is to wait for the cooldown to end.

[weary turtle]

Why can't I join a team with friends? writes that the rank does not match?

[random harbor]

Hello there! Any admin online ??

[weary turtle]

@feral forge

[random harbor]

Hello there! I've been getting safety observation time and again neither I've used any hacks nor took the advantage of bugs rather i've been reporting it on game. It's my 4th time getting safety observation, could you please assist me ??
What have i done and why am i getting in this situation time and again ??

[fickle fjord]

hi I started a match and killed myself but my merit didn’t increase as it used to

[open burrow]

hey why i cant play pubg it says account is logged into new version but i have new version in gameloop any help

@celest shadow

sorry to tag you

just want to know if i need to delete the emulator or what to do

[celest shadow]

Please refer to this support article for further information:

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/382-what-is-the-safety-observation-period/

[celest shadow]

Merit recovery is related to time spent playing the game and in-match performance.

[celest shadow]

Please update your PUBG MOBILE via the GameLoop emulator. If the issue persists, please perform a routine repair from the login menu.

[open burrow]

i did uptade but it says the same

[random harbor]

It's neither providing me any information regarding the safety observation but time and again placing me what can i do now ?
How long will this keep on happening >>

[quick palm]

is conqueror limited to top 100 only? or is it still 500?

[open burrow]

it says this even after routine repair from the login menu

[quick palm]

@celest shadow

[celest shadow]

If you have been placed under safety observation, please regulate your in-game behavior and wait for the system to automatically place you out of safety observation.

[celest shadow]

Top 500.

[open burrow]

@celest shadow can you check my screenshoots

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @open burrow. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[open burrow]

can i have link of latest version of pubg i will download again?

sorry to bother to much just this need the link of last version of gameloop

[feral forge]

There are tier restrictions when you team up with other players.

[cyan citrus]

You have the latest version of GameLoop, but you don't have the latest version of the game. What is your country and from where did you download the game?

[open burrow]

kosovo, in gameloop

[cyan citrus]

Did you download the game from Game Center of GameLoop, @open burrow?

[open burrow]

I downloaded the game at home in gameloop

I mean it says Home'

and it shows pubg by it self

at details i see version it says 2.0

and i have 1.119

[cyan citrus]

All right. Please try to clear game cache two times from top-right corner of the emulator and restart your PC one time, @open burrow. Download the patch updates again and try to log into the account. If the issue persists, you may need to reinstall the emulator completely.

[open burrow]

I will try one moment

[open sable]

Hello my friends, I hope you can help me. I have a big problem in my account in Bebji. Please help me to solve it
When I play with my account and use the slam of the shotgun or the oze weapon, there is no merging in my opponents and the game takes me back in a strange way
I have changed my device more than 3 times because of this problem and knowing that my ping does not exceed 20
Please help, no this problem prevents me from playing almost completely

[eternal echo]

help me recover my password, I forgot it

[cyan citrus]

This issue has already been reported in #1017055791431307264 and acknowledged by the community manager.

[eternal echo]

help

[open sable]

My friend, I have been suffering from this problem for about 6 months, and I have spent very large sums of money on my account, and now I cannot play with it because of this big problem. I hope you find a solution to it as soon as possible.

[cyan citrus]

Please do not send screenshots that include your personal information. Regarding your issue, you can reset your password by using the Forgot Password option on the login menu when trying to log in with your linked e-mail or phone number.

[open sable]

Thank you very much
I hope someone who knows a solution to this problem can help me solve it
Thank you my friends

[cyan citrus]

We unfortunately do not have a reasonable time span as when the issue will be resolved, @open sable. You may provide your player details in the same thread I have mentioned above.

[open sable]

Thank you very much my friend

[cyan citrus]

You are most welcome!

[eternal echo]

the fact is that I have been doing this for 2 days . and I get an error all the time when trying to recover my password. how to avoid this mistake. When I click restore access, and I write the password, for some reason the wrong password writes to me. How should I be in this situation, please help me

[open burrow]

I did everything even reinstall the game completely and everything still the same :/

[cyan citrus]

Try to enter a password without any spaces.

[eternal echo]

That's what I'm doing

[cyan citrus]

Take a screenshot of the login menu and send it here.

[cyan citrus]

Try to put a password that include numbers with letters (including capital letters) and do not put any spaces.

[cyan citrus]

Try to repair the game one time from the login menu. Make sure that you select all the available options included in the repair option. If the issue persists, try to switch to different network connection or change your DNS settings by referring to the instructions provided in the following link:

https://developers.cloudflare.com/1.1.1.1/setup/windows/.

[open burrow]

okay

[final perch]

Hello , my account has been hacked by someone what should i do ?

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts, @final perch.

[eternal echo]

I get an error when logging into the game

[final perch]

I tried but I didn't get any replay @cyan citrus

[cyan citrus]

Which error?

[final perch]

I linked my account with my phone number

[eternal echo]

No I know, just a mistake

[cyan citrus]

A delayed response from the customer service can be expected due to enormous number of requests every day. Please wait patiently, @final perch. If you have a phone number linked to the account, you can try to enable the secondary verification from the Account settings of the game and logout from all the device afterwards.

[cyan citrus]

Sadly, I don't understand that language. Please change your game language to English first.

[final perch]

Icant open my account anymore

[cyan citrus]

Why is that, @final perch?

[final perch]

Everything has been changed

[cyan citrus]

This usually occurs when you are entering incorrect login information. Did you successfully reset your password?

[cyan citrus]

You mentioned before that you linked your account to a phone number.

[final perch]

Yes he changed it also

Unfortunately He knew me personally the person who hacked my account

[eternal echo]

I can't reset my password, every time I get an error when I try to reset my password

[cyan citrus]

If you do not have access to any of the login methods or your PUBG MOBILE account, it is highly unlikely that you will be able to recover your account. You will first need to recover access to one of the login methods by contacting the respective customer service of that social media account. Your other option is to create a new account and continue playing the game.

[pure shoal]

Facing issue while changing the password of email.when I write password and click OK it say password is incorrect

[cyan citrus]

Try to perform a routine repair of the game from login menu. If the issue persists, please contact the customer service in-game for further assistance.

[final perch]

The thing is i spent more than 3k pounds in my account

[cyan citrus]

Try to enter a password without any spaces or special characters.

[eternal echo]

I've already done it, but it didn't help me, so I wrote here

[pure shoal]

tried it

[cyan citrus]

Your account security is your own responsibility to start with. It is your own responsibility to never share your login information with anyone, and to put necessary measures like two-factor authentication to safeguard your account.

[pure shoal]

its not working

[cyan citrus]

If the issue still persists after you have tried the basic troubleshooting steps, the only way to seek help is through the customer service.

[storm flume]

Please contact the customer service for further assistance, @pure shoal. Refer to subpoint 5.4 in #faq for further information.

[eternal echo]

I contact technical support, they do not answer me

[final perch]

I know that

But its very hard to reach customer support here in pubg

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day. Please wait patiently.

[eternal echo]

thank you very much

[cyan citrus]

As mentioned earlier, it is highly unlikely that you will be able to recover your PUBG MOBILE account if you do not have access to any of the login methods. We unfortunately will not be able to help you with this any further through the community. You may refer to #faq sub point 2.8 and 5.4 for further instructions on how you can contact the customer service.

[cyan citrus]

You are most welcome!

[tardy ruin]

Anyway to buy UC with PayPal balance?

[feral forge]

Yes, you can use this as payment method on Midasbuy (https://www.pubgmobile.com/pay). But the payment methods availability will depend on your region.

[tardy ruin]

Yeah nope, not available, would it work if I sent it to someone who has the option available in their region?

[feral forge]

I am not certain with this, you may try.

[frozen panther]

Weird BUG I cant hear proper gunshots the enemy killed me with auto fire while i heard taps

[frozen panther]

bro

[regal brook]

When you max out your clan to lvl 10 will you get a new slot for co leader @feral forge

[fluid pier]

Nope

[oblique mango]

What the is going on bro i cant even conect to thus dumb game

Whole day today this sht happening

[honest sedge]

Hello, the account with the nickname DmitryRudako disappeared, it was linked to facebook, but when I went in I asked to register, please help to return the account, I remember only the nickname.
#questions

[storm flume]

Please contact the customer service for further assistance, @honest sedge. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Please switch to a more stable internet connection.

[honest sedge]

#faq

[oblique mango]

Sure 23 megabites per secound not enough?

What i need 1 gig internet now?

[fluid pier]

@cyan citrus do you know how to fix the update problem

I cant play with my friend since it says he doesnt have the latest update

but he does

[cyan citrus]

What is the device your friend is using, @fluid pier? Please ask him to share a screenshot of the login menu of the game.

[summer vapor]

Hi. My game ID is 5567143098. I had 285+UC and I was saving for the new Royal Pass. I bought 1 mission card for 25UC, which unlocked tier 46, that awarded me 40UC. Now my balance is 260UC. I didn't spend any UC, and if I did, I was unaware of it so it'd be a mistake. Please can I get my 40UC. If anything was purchased it was an honest mistake that I didn't know of, if you could please take back whatever was purchased and give me my 40UC. I was really saving for tomorrow's Royal Pass. In game support and email isn't getting through to pubg or any response. Please help me

[summer vapor]

I didn't get my 40UC basically

[celest shadow]

Tier 46 awards you with 50 AG and a Room Card (7 Days).

[summer vapor]

My apologies, tier 47

It shows that I've collected it. But I remember strictly I was saving up for tomorrow's Royale pass so I wouldn't touch my UC

[summer vapor]

I had 187UC now after purchasing 1 mission card it was 25UC. Then it unlocked tier 47 where I was supposed to get awarded 40UC. Now I have 162UC

[heavy vortex]

There's a possibility you chose AG instead of uc for tier47 by mistake

[summer vapor]

I set UC as default

[heavy vortex]

Contact in game customer service in that case

[summer vapor]

I have. Thank you

[summer vapor]

See bottom left corner says UC by default. In game services hasn't replied yet. They haven't replied to so many of my queries

[heavy vortex]

Only in game customer service deals with account related issues🌚.

[storm flume]

Please do not use languages other than English, @frozen panther. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[thick token]

@lime juniper Hi , Many People have problem with changing number and email link, Verification Codes are not coming , Does developers know about it?

[undone prairie]

why is the "Ultra frame rate" unavailable on Galaxy tab a8

[chrome dust]

Small suggestion to add old rp emotes also and we can redeem it from season tokens

[analog stag]

hello i do have a question please is it legal to use bluestack to play pubgmobile or i may get a ban ?

[fickle fjord]

can i do 80 merit today?

[mild flare]

hi

pubg mobile Does anyone know how to register for tournaments?

[fickle fjord]

?

[foggy torrent]

Ok question pls answer this. Or where i can get the information. So if a person gets banned, does the device get banned as well, or are there really a three strike method? And if there was a three strike, why 3? Why not jst ban the device with the account one time

[unborn garden]

Peace be upon you. Is it possible to connect with support? It is necessary

[cyan citrus]

The only recommended emulator to play PUBG MOBILE is GameLoop.

[cyan citrus]

Please add more details about the issue you are facing.

[rose robin]

My account has been banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rose robin.

[cyan citrus]

Please refer to the following announcement for more information on device bans:

#news message.

[unborn garden]

Ask for help Help Maine help from the company Buggy

[night cloak]

Is the bonus challange available now?

[cyan citrus]

Merit recovery is related to time spent playing the game and in-match performance.

[cyan citrus]

You may provide your feedback about the game through #996458713126797405 in compliance with the channel's guidelines.

[cyan citrus]

Your device may not be supported yet to provide that frame rate option.

[fading wharf]

I thought pubg can unlink hacked email or phone number with linked date now

If i change the twitter username and pw the date is reset

So should i send old one or new link date?

[cold sandal]

my discord is crashing alot after update... i tried reinstalling but no use

[sage briar]

Why samsung s22 ultra s8 gen1 doesnt support 90fps???
And will it ever support it?

[cyan citrus]

This is a community support channel for PUBG MOBILE related issues. You may need to contact the Discord's support team for further assistance with this.

[cold sandal]

@cyan citrus ok i did its fine now

[cyan citrus]

You should provide the customer service with the exact required information. They may otherwise not be able to proceed with your request or the process may take longer than usual. Please be advised that moderators of this Discord are not affiliated with the customer service and there is nothing we can do to help you with such account related issues.

[cyan citrus]

Glad to hear that!

[cyan citrus]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[night cloak]

Is the bonus challange available now? @cyan citrus

[fading wharf]

I know but if username is change of twitter the linked date show’s newer ( linked date) instead of old date

Which one should I provide

[cyan citrus]

No information regarding that event.

[cyan citrus]

You should provide the date when you created your PUBG MOBILE account. For any questions meant for the customer service, please feel free to ask them directly. We are not affiliated with them.

[fading wharf]

Ok

[sage briar]

Its samsung s22 ultra with latest snapdragon 8 gen 1

[cyan citrus]

Please refer to my previous response again, @sage briar.

[gloomy swift]

Is there any way to get a cloud control layout back on the account?

[gloomy swift]

Nvm got it

[peak dew]

Guys, I was sharing my friend with my account and he played with hack and he banned my account in order to piss me off. What can I do to get the account back? I have been playing with an account for 4 years and I have not and will not play with this hack in my life.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @peak dew.

[meager pumice]

How will i exchange old premium coupon if there is no event@cyan citrus

[bold root]

when is the mod coming

?when is the mod coming

[steady vine]

Anyone else having issues with button unresponsiveness?

[bold root]

@lime juniper when is the mod coming to the game

when is the mod coming to the game

[cyan citrus]

Themed Mode - Gear Front will be available from September 29 at 2:00 (UTC+0), @bold root.

[cyan citrus]

Please add more details about the issue you are facing and mention the device you are using.

[steady vine]

I’m using an iPhone 8+. Whenever I’m running around, the joystick randomly releases itself and “skips” my finger movement and presses my open sight/fire button. This doesn’t happen in any other mobile game I play and my screen-touch sensitivity is perfectly fine outside of PUBGM

[cyan citrus]

Please try to perform a routine repair of the game from login menu and restart your device.

Could you please elaborate?

[wicked lance]

Helllp

Sosssss

Heellllllpppppp

[storm flume]

Please do not use languages other than English, @wicked lance. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[wicked lance]

please help, steal your PUBG MOBILE account, I can’t log in, I changed my number and most likely my mail, please help, HELP.

Hellllpppppp

Helllpppp

Helllpppp

Hellllppppp please

Hellllppppp please

[night cloak]

Why can’t I make a room in warehouse? It has hangar but not warehouse

[wicked lance]

Helllpppppp

Helllppp

[outer coral]

Can I get my stolen account back with the right information and requirements?

[subtle shard]

When is new rp coming

[wicked lance]

help recover stolen account PLEASE

help recover stolen account PLEASE

[subtle shard]

When new rp coming

[wicked lance]

help recover stolen account PLEASE

[cyan citrus]

Cycle 3 Season 8 along with the new Royale Pass will start from September 20 at 2:00 (UTC+0),

[storm flume]

Please contact the customer service for further assistance, @wicked lance and @outer coral. Refer to subpoint 5.4 in #faq for further information.

[wicked lance]

Helllppp

[subtle shard]

@cyan citrus ok

[cyan citrus]

Select Inventory from the available maps.

[wicked lance]

Help please

😭😭😭😭😭

[night cloak]

Ohh thanks

[cyan citrus]

You are welcome, @night cloak!

[cyan citrus]

You have been answered here, @wicked lance.

[formal mango]

I want obb file

[wicked lance]

where to write a letter? account hacked. give me the mailing address please

[undone prairie]

I can see it but i can't select it, I searched it up and saw people with the same device and they can select the option

[cyan citrus]

Could you please share a video recording of it, @undone prairie?

[devout ginkgo]

What time does new season start ?

[cyan citrus]

Cycle 3 Season 8 along with the new Royale Pass will start from September 20 at 2:00 (UTC+0), @devout ginkgo.

[steady vine]

I’m still having the same issue :/

[night cloak]

oh

ok lol

I was finna ask the same thing

[old mortar]

Yo, why isn't my points going up? I get 0+ even when it's a good match.

[languid gust]

can you gift the new hellcats to friends?

[feral forge]

How long have you been facing this issue?

[feral forge]

I am unable to answer you in this regard as I do not have this event available in my region.

[old mortar]

For a few hours

5-6 hours

[feral forge]

Tier lock at 00:00 UTC, new season start at 02:00 UTC.

[old mortar]

Ight

Thanks

[thorn lynx]

It seems like the server that is shown in the season page is different to my current server. Would there be a way to change it?

[gleaming valley]

Dear support team i need your help recently i spend my uc on dodge charger car the issue is this ..that i received same skin 2 times but the same skin is also i have there is some bugs in the spin kindly dismantle the one skin and exchange into coins ID 5552240026

[night cloak]

💀

Too many glitches in this game

[dusty locust]

@celest shadow Where can I provide my PUBGM UID in this server?

anyone?

[celest shadow]

What is it for?

[dusty locust]

For (#cheating-news message)

[feral forge]

Feel free to create a post in #996546243859853424 regarding this in compliance with the channel's pinned instructions.

[celest shadow]

All you have to do is provide your numeric PUBG MOBILE user identification each time you submit a report.

[dusty locust]

Ok. Thnx for helping me out!

[feral forge]

Can you please first try to perform a routine repair from the login menu of the game? And if the issue persists, feel free to create a post in #996546243859853424 in compliance with the channel’s pinned instructions.

[cedar kayak]

hello. I have 181 coins, but I can't buy anything

[kind compass]

Hi

Somebody stoll my acount

I need help to get it back please

[feral forge]

Feel free to create a post in #996546243859853424 regarding this with a video recording and in compliance with the channel's pinned instructions.

[feral forge]

Please first identify which of your login method has been compromised by an unauthorized person, secure the login method by changing password and enabling 2FA. If it does not work, you will need to contact the respective social media support in question of your compromised login method for further assistance to recover your access to it.

And if the unauthorized person has linked their login method to your game account that you have no access to, you will need to contact the in-game customer service for further assistance to unlink their login method from your game account.

[kind compass]

I can t change

[feral forge]

What do you mean by can't change?

[kind compass]

From Facebook

How can I reset it?

[dusty bloom]

@feral forge can ban this acc pls

This is my acc log in using twitter
But got hack by this women

[feral forge]

What do you mean by reset it?

[feral forge]

We are unable to assist players with account related issues here on Discord, please contact the in-game customer service for further assistance in this regard.

[fickle fjord]

is there any limit of merit point recovery per day?

[heavy vortex]

they might be from previous recall and not this one.

[random harbor]

How to contact real human in game ?? IT's all bot and can't convey message properly

[feral forge]

You will have to answer the FAQ bot according to your issue, in order for it to be connected to a support agent who will be able to assist you further.

[random harbor]

I tried typing my own message but it ends the conversation and the topic regarding my issue is not even on FAQ

[night cloak]

I found a tiktok account advertising PUBG Mobile hacks. Where should I report them?

[cedar kayak]

Thanks beauty lady

[night cloak]

Wait nevermind

I didn't notice

[kind compass]

@feral forge check dm please

[feral forge]

As mentioned we are unable to assist players with account related issues here on Discord in any way. Please contact the in-game customer service for further assistance in this regard instead.

[kind compass]

I did and I wait to respond

[limpid fog]

Ten days ago I was playing a normal classic match of PubgMobile. After I finished my game I got a popup from Tencent that I got banned for 10 years for violation.
First of all I was playing this game for 3 years and I spent money and a lot of time on it.
I never used any third party tool.
I want you to check my account again to ensure that I am a fair player.
Thanks!
Name TF一Ghost
ID number 5638656076

[polar marsh]

Please refer to the private message from @polar marsh for further information, @limpid fog.

[fickle fjord]

my merit not getting 80

[burnt knot]

my rank getting reset again and again due to this error. please solve this error

[fickle fjord]

I get 2 chicken dinner with 10+ kills still merit is not increasing

[uncut spoke]

Can someone tell me what to do?

[kind hill]

hello, someone logged into my account and brought VK, when I try to take it, it comes in and everything is dropped

[storm flume]

Please contact the customer service for further assistance, @kind hill. Refer to subpoint 5.4 in #faq for further information.

[kind hill]

Where should i write?

[wicked lance]

Tencent Customer Support#2148

Help please 🙏

[kind compass]

This is Support?

For real ?

That's how you help other's

[wicked lance]

Please help, my account has been hacked and I can't access it. help return or block it.

[kind compass]

They don't need money

[wicked lance]

Will someone help me?

[supple epoch]

Hello. My game account was stolen. The second person linked their phone number and put a binary verification code. My bindings are loose. Help!!!!!

[main igloo]

I won a UC room and he sent the UC threw middas buy @feral forge (the streamer sent me the UC threw middas buy) I don't want my account to be banned

[wicked lance]

Hellp please

[storm flume]

Please do not use languages other than English, @wicked lance. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[feral forge]

This is a scammer, @wicked lance and @kind compass. Please refer to the announcement in #735483472432594994 for further information in this regard.

[feral forge]

If you believe that it is a bug, feel free to create a post in #996546243859853424 in compliance with the channel's pinned instructions.

[storm flume]

Please contact the customer service for further assistance, @supple epoch. Refer to subpoint 5.4 in #faq for further information.

[feral forge]

Midasbuy (https://www.pubgmobile.com/pay) is the official website to purchase UC for PUBG MOBILE, you will not receive a penalty if a person sent you UC via this website. But, if they send\t you UC via other websites, this is not something that we can assist you here.

[wicked lance]

how to block my account that has been hacked?

Help please

[storm flume]

Please contact the customer service for further assistance, @wicked lance. Refer to subpoint 5.4 in #faq for further information.

[echo frost]

Hi there is there anyway I can change my account region I'm unable Change it I did changed it from Pakistan to France now I want to go back to Pakistan
Help!!!

[feral forge]

France is part of the European Economic Area (EEA), once you have switched your region to the countries in the EEA, you will not be able to change your country or region due to the General Data Protection Regulation (GDPR), your account region will remain in the EEA. This is not something that we or the in-game customer service can assist you.

[cyan citrus]

Themed Mode - Gear Front will be available from September 29 at 2:00 (UTC+0), @night cloak.

You may provide your feedback about the game through #996458713126797405 in compliance with the channel's guidelines.

[wicked lance]

Why isn't anyone replying to my email?

[cyan citrus]

Accounts are suspended due to violation of the terms of service of the game, @fathom warren. When the suspicious activity is detected, no matter when the user was involved in cheating activities, the account will be suspended.

[cyan citrus]

Which e-mail?

[wicked lance]

I write to the support service to block my account, no one answers me

[wicked lance]

[e-mail]

[wicked lance]

[e-mail]

[cyan citrus]

The e-mail for the customer service is [e-mail], @wicked lance. However, the only recommended way to contact the customer service is through in-game.

[silver apex]

Как это понимать?

[cyan citrus]

This error usually occurs when you are trying to access the game in region where it is currently not available, @silver apex. For further assistance with this, you may reach out to the customer service in-game.

[silver apex]

a couple of days ago everything was fine, on what basis do they block this or that region?

[cyan citrus]

What is your country?

[storm flume]

Please do not use languages other than English, @odd wyvern. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[silver apex]

Ukraine, well, we have a war and I am in the temporarily occupied territory, that is, a Russian connection

[cyan citrus]

I have already answered you here, @fathom warren. If a player claims to be cheating, or if you believe that a player has cheated in the game, please feel free to report the player using the built-in report feature or the customer service. The security team will review your report and if the player has cheated, they will be punished accordingly.

[cyan citrus]

You may try to change your DNS settings by referring to the instructions provided in #faq sub point 4.3. If the issue persists, please reach out to the customer service in-game for further assistance.

[odd wyvern]

I can't log into my account using my phone number, I get an error

[cyan citrus]

Please share a screenshot of the issue you are facing, @odd wyvern.

[silver apex]

how do I change the DNS server if the Internet is through a SIM card and not Wi Fi

[cyan citrus]

What is the device you are using, @silver apex?

[cyan citrus]

Please change your game language to English first, @odd wyvern.

[silver apex]

Redmi 9

[cyan citrus]

Please try to change your password, @odd wyvern.

[cyan citrus]

Did you install the DNS application mentioned in the #faq sub point 4.3?

[odd wyvern]

I tried changing the password. When I entered a new password, it told me "wrong password"

[cyan citrus]

Try to enter a password without any spaces and without any special characters, @odd wyvern. Also, try to put password that is not very short in length. If the issue persists, please reach out to the customer service in-game for further assistance.

[silver apex]

what point what dns application?

[cyan citrus]

Please refer to instructions provided in #faq sub point 4.3, @silver apex.

[sweet merlin]

you guys can start b4n who is ace just now with 15kd ..check squad one time in ur life and b4n noobs. or money no b4n? just to know.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @sweet merlin. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[true marlin]

Faking cheater

Is inside the box

I reported it

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @true marlin. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[silver apex]

it didn’t help only if vpn turns on it lets the game go big but then ping

[cyan citrus]

VPN usage is not recommended as it may put your account at risk of getting suspended, @silver apex. For further assistance with your issue, you may try to contact the customer service in-game

[lusty jackal]

Hello

When is the 14 pro series having 90 fps?

[cyan citrus]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6, @lusty jackal.

[lusty jackal]

Thanks

[cyan citrus]

You're welcome!

[quaint moss]

Is its actually 6 point and 4 point from recall event how we gone redeem singal item from that 🤔
I thought dev forget to add zero 😂

What about login for 1 , 2 , 3 days 🤔

[celest shadow]

Each recall mission can be completed 5 times and will reward you with Recall tokens. Each recalled player can help you complete each Recall Mission once.

[celest shadow]

You will need to recall more players to complete it.

[quaint moss]

Its so much pain so I just skip that 😅
I don't have that much friends to recall

[wicked lance]

please help me block my account, I lost access

[feral forge]

You have already been answered multiple times, please refrain from repeating the same inquiry here. Please be advised that we are unable to assist players with account related issues here on Discord, you should contact the in-game customer service for further assistance with your compromised account instead.

Please do not advertise in this server, @floral ermine. Make sure to go through the server #735483472432594994 before you participate in this server.

[wicked lance]

I write to the support service, an answering machine answers me, I need help, but no one will help, I can’t log into my account to contact the support service from there, so I ask you for help, what to do to whom to write, what would help

[feral forge]

You will have to answer the FAQ bot according to your issue, in order for it to be connected to a support agent who will be able to assist you further.

[random harbor]

Hello there can’t change password using mobile number. I only have access to the account via mobile number. It’s showing incorrect password when I’m setting a new password. Can I post my video here???

[undone wren]

Hello, please ask pubg devs to unlock 90fps support on Nubia Redmagic 7S pro

[broken anchor]

why all 0 ? but when i press the 3 lines its show my kd number

[kind hill]

hello, someone logged into my account and brought VK, when I try to take it, it comes in and everything is dropped

[cyan citrus]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[storm flume]

Please contact the customer service for further assistance, @kind hill. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Try to enter a password without any spaces and special characters and try to not enter a password that is very short in length.

[storm flume]

Please do not use languages other than English, @solid loom. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please contact the customer service for further assistance, @solid loom. Refer to subpoint 5.4 in #faq for further information.

[kind hill]

I did not understand how to write to support

[cyan citrus]

You can contact the customer service through in-game using the Customer Service option through the settings of the game or through the login menu of the game using the Help option, @kind hill. To connect with a customer service representative, you will first need to record your issue through AI and select the available options accordingly.

[kind hill]

he can't help me

[cyan citrus]

As we only provide community support through this platform, we unfortunately cannot help you with account related issues, @kind hill.

[kind hill]

what is AI and how to register a problem there?

[lilac pulsar]

Iam banned from game and iam not playing with cheats what i can do

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lilac pulsar.

[kind compass]

My account was hacked

[storm flume]

Please contact the customer service for further assistance, @kind compass. Refer to subpoint 5.4 in #faq for further information.

[silver apex]

Russian numbers blocked in pubg? can't enter the game

[night cloak]

How can i make it stop?

[bitter hamlet]

Teamers

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @bitter hamlet. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[burnt knot]

how to solve this error

[unreal lotus]

hi guys i just need a help with my buttons settings , somehow i have lost them like in the classic mode TPP , but i still have have it in arena TPP , is there anyway i can copy it froom arena tpp to classic tpp please , cuz its really really hard work to re do it again

[frozen panther]

@static sleet why ben me account gamelup ?

[burnt knot]

Mt rank getting reset again and again. please tell me how to solve this error

[cyan citrus]

Could you please share a video recording of the issue you are facing, @burnt knot?

[cyan citrus]

We do not handle that Discord server.

[burnt knot]

This error gives my rank reset. I don't have the video

[cyan citrus]

It is unfortunately not possible to copy the layout settings from Arena to Classic game mode. Try to perform a routine repair of the game from login menu and see if it will make any difference.

[cyan citrus]

What was your rank before and what is your rank now?

[burnt knot]

my rank has been reset 3 time

[spark wave]

my acoint facepook haking

icant log in to my acont in gupg

[burnt knot]

once reset in ace dominator then reset in diamond and then reset in silver

[storm flume]

Please contact the customer service for further assistance, @spark wave and @burnt knot. Refer to subpoint 5.4 in #faq for further information.

[burnt knot]

@spark wave did not support me 😟

i faced this problem in many days

anybody know this how to solve this error

😟

[dapper hemlock]

When 90 fps comes on iPhone 14 pro max?

[scenic sentinel]

hello. the character spins and runs backwards. what to change in settings? I am Russian, I translate through a translator

playing with emulator

gameloop

[sharp rose]

hello, i am unable to log into my account because i lost my number but i do have my email id linked to it but every time i try to login it asks the verification code of my lost number i don't know what should i do now

[burnt knot]

Please help me. My rank getting reset again and again due to this error please anybody know how to solve this error

[night cloak]

Hi I don’t seem to have the new car spin on my pubg account 😬 I tried repairing the game and checking the App Store for updates and there isn’t any any suggestions

Or is it for a specific region only

Anyone ?

[chilly spade]

Doge car one? Yes, it is available only for specific regions.

[night cloak]

So does that mean other regions are going to get specific ?

I’m from England

But play North America - so it’s a North America region only car

So does that mean other regions are going to get specific cars aswell - seems a bit unfair to other regions I’m seeing some people use vpn on YouTube to get it and seen some players on eu and Asia server with them

[chilly spade]

Other regions won't get specific cars. As of bow there is no detail about it. People using vpn to get the skin are getting ban pans. We fo not suggest you to ever use a vpn.

[night cloak]

Thanks for the response

[burnt knot]

Anyone can help me 😟

[sharp rose]

hello, i am unable to log into my account because i lost my number but i do have my email id linked to it but every time i try to login it asks the verification code of my lost number i don't know what should i do now

]

]

[storm flume]

Please do not use languages other than English, @versed anvil. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please contact the customer service for further assistance, @sharp rose. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[cyan citrus]

The event is only available in select regions (Canada, United States, Mexico, Brazil, Columbia, Peru, Ecuador, Argentina and Chile).

[cyan citrus]

As mentioned earlier, please reach out to the customer service in-game for further assistance with your issue. We cannot help you with account related issues through the community.

[cyan citrus]

Could you please share a video recording of the issue you are facing?

[storm flume]

Please avoid going off-topic, @gaunt dove and @burnt knot. You may have unrelated conversations in #chat.

[burnt knot]

Customer service in-game may not have information for this error

[cyan citrus]

Still, it is not something we can help you with, @burnt knot. We only provide community support and we are not affiliated with the customer service.

[burnt knot]

Ok thanks for the reply

[warm tangle]

Hello #questions i have problem in my account someone was trying to hack my account .. and my facebook account that i linked it with pubg it's deactivated and i can back it again i need help facebook name : Yasmina Mourad
Pubg ID : 5508581475
Please anyone from support pm me

[calm prawn]

im trying to fix a install issue with pubgm but it wint work

i believe the issue to be that the /Android/data/com.tencent.ig folder and contents arent being deleted when i uninstall the game

how can i delete these

[thick token]

check ls

[calm prawn]

ok well ima just reset my phone again yall take too long

[gaunt dove]

May i as ask you why are you here? Why is this Channel? To chat with us or Support us? You are not affiliated to support us with Account issues? What you named this Channel as Support?

[calm prawn]

they are here for basic support stuff thats it

dont bother coming for anything else

ive learned the hard way

oh and dont mention anything about bans

[gaunt dove]

@feral forge you say we have to Contact in Game Support, they don’t Believe we are the Owners of our Accounts, you say here we are not affiliated to support us.

[thick token]

@lime juniper Hi, Please notify developer that The number link have bugs, Verification code is bot coming , Me and 4-5 of my friends cant login to they accaunt

thank you

[gaunt dove]

@feral forge I also had problems with other games but they dealt with it very quickly and professionally

[thick token]

customer service Is very Badly constructed , Only script is responding

[snow bloom]

any one who is from india or pk so please translate this to administrators so they can understand what i am talking about

[snow bloom]

@static sleet welcome sir i was waiting for you

[storm flume]

Please do not use languages other than English, @snow bloom. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[snow bloom]

i know but i am asking that i don't know much english so you can ask someone to translte it

my thread also deleted

[cyan citrus]

You can only use use English language in the global server of PUBG MOBILE, @snow bloom. If you would like to seek assistance in your preferred language, you may refer to #735483472432594994 sub point 3.1 for a list of regional communities.

[snow bloom]

sirf wait please i will ask someone to translate it for u

[cyan citrus]

This is a community support channel with volunteers trying to help with general game related issues that involve general troubleshooting steps. Your account security is your own responsibility in the first place. You should never share your login information with anyone and enable two-factor authentication. Please avoid being persistent as there is nothing we can do to help you with your issue through the community.

[storm flume]

Please contact the customer service for further assistance, @thick token. Refer to subpoint 5.4 in #faq for further information.

[snow bloom]

ok no translator i try myself but it will broke english legs

Gameloop is bad emulator there are many bugs in it also it have much lags and stuttring and LD PLAYER is best you can check smothnees on it game pubgm run very smoothly but there is problem in it , is that there is no match making in LD player because pubgm developer separate the matching function i am request to developers please combine the matching of all emulators PLEASE because gamelup is hell its even not emulator its a fun lag HIGH CPU usage 90% RAM USAGE 80% from 8gb drr3 1600MHZ and give lul performance in pubgmobile 0 performance no optimization no bug fixing

My spec are i5 5 4670k + 8gb ddr3 1600 mhz

No 1 big bug in gameloop u can check there in vedio enimies shoting me with auto fire but we only hear tap tap fire all player facing this bug from gameloop but they even not going to fix it since 3 version update

[cyan citrus]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server, @snow bloom.

https://www.gameloop.com/.

[snow bloom]

Gameloop band my 2 accounts for asking about ld player on discord i am not going to them becuase match making is game issue not emulator

[cyan citrus]

Matchmaking depends on how many players are playing the game. Emulators have relatively less player base compared to mobile platform, so this is also not something we can help you with, @snow bloom.

[snow bloom]

i know this but in gameloop match making take only 10 seconds and in other emulator there is no match making because pubg separate the matching system

gameloopers only match with gameloopers and other emulator player will match with all other emulators this is bad because gameloop is also a emulator then why they separate the matching system

i am waiting since 5 mint in LD there is no matching while in gameloop u will match in just 10 seconds

[cyan citrus]

Third-party emulators are not recommended, @snow bloom. Please do not use them to play PUBG MOBILE. We will not be able to help you any further with emulator related issues. Feel free to visit the GameLoop website for further assistance with emulator related issues.

[snow bloom]

i understand gameloop through players to pubg server and pubg throw players to gameloop server this is countinue well its bad u should make a server for emulator players too

or simply BLOCK pubgm on emulators

just play on mobile and have fun any way BB

[storm flume]

Please avoid going off-topic, @fresh oyster. You may have unrelated conversations in #chat.

[prime hazel]

the game keeps deleting my controls layout and it takes too long to set back up again, is there a way to set my controls as the default so i dont have to redo them every time i want to play

also is there a way to quick copy one control layout, say on arena mode, to the classic mode, to save me even more time having to edit both

[versed anvil]

hello, dear pubg, I can't log into the account, the sms code doesn't come, I'm calling the number, please help, id5799679648

[storm flume]

Please contact the customer service for further assistance, @versed anvil. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

It is not possible to copy the layout settings from Arena game mode to the Classic game mode at the moment. The layout settings should be automatically uploaded to the cloud when you use the Save option. Regarding your issue, please try to perform routine repair of the game from login menu and see if it will make any difference.

[gray star]

guys

I still take that and I don't have any files or files

[lament tusk]

Ребят всем привет, мне дали бан на 10 лет за стрельбу по пяткам... Меня очень сильно подставили подскажите как мне снять блокировку, я честный игрок ID: 594475766
Hello guys, I was banned for 10 years for shooting on my heels... I was set up very badly, tell me how to remove the block, I'm an honest player ID: 594475766

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lament tusk.

[cyan citrus]

Could you please elaborate?

[gray star]

I was opening the game normally, I was walking, so I played the game for half an hour, and I was in the lobby. I found that it was 10 years old

[polar marsh]

Please refer to the private message from @polar marsh for further information, @gray star.

[vernal burrow]

@polar marsh I need some help .. please help me to recover my pubg account that got hacked…. I still got my access to the social links … but he entered and logged me out … please help me .. I beg you

[storm flume]

Please contact the customer service for further assistance, @vernal burrow. Refer to subpoint 5.4 in #faq for further information.

[wise vortex]

@lime juniper can I talk to you?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @wise vortex. Remember to read through #faq before asking questions in the support channels.

[night cloak]

My friend got the update and he is still on the old version do you know why or what he can do to fix it

[calm prawn]

Bruh just get a phone and play like a normal person. Seriously idk why emulators are even supported. The majority of emulators players use hcks

[random harbor]

Where did you get the info???

[fervent juniper]

Why are there people who have obtained the principal investigator and the account views do not exceed the required limit?

[proven trench]

Hello

I have a problem with a Facebook account, and I have no link to the game except on Facebook, and Facebook support has not helped me at all

[storm flume]

Please contact the customer service for further assistance, @proven trench. Refer to subpoint 5.4 in #faq for further information.

[main topaz]

I need a help

please

[proven trench]

@storm flume hi bro This list did not help me

Please help me get my account back

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @main topaz. Remember to read through #faq before asking questions in the support channels.

[main topaz]

My account was hacked via Twitter, and then he deleted the PUBG Mobile account and then set the account for two months to delete the account. Please help @storm flume

I have all the links that claimed that the account is mine

[storm flume]

Please contact the customer service for further assistance, @main topaz. Refer to subpoint 5.4 in #faq for further information.

[sinful grove]

Hi, I just got the same yellow dodge car 3 times in total, the 2nd time I got it didn't convert into event coins but the 3rd time did convert into 600 coins, is this normal or did it bug out for me?

I'm asking since I can't display the car 2 times in my profile, it shows as 1 car but I have the car twice in my car inventory

[zenith python]

HOW COME MY GAME SAYS ITS VERISON 2.2.0

BUT I CANT INVITE OTHER PEOPLE CUZ IT SAYS IM NOT ON THE LATEST VERISON

[celest shadow]

Intentional.

[storm flume]

Please do not use languages other than English, @worthy quest. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[feral forge]

Can you please provide a screenshot of your game version from the login menu of the game?

[worthy quest]

Pops up constantly curtain notification and navigation buttons. Not at all
manages to remove them. Help

[lone mural]

i dont play mobile but could i be unbanned from the other discord

[feral forge]

Can you please elaborate?

[lone mural]

i got banned a long time ago

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lone mural.

[feral forge]

I believe this has something to do with your device and not the game?

[worthy quest]

so how do i fix it

[fading wharf]

I have messaged support 2 days ago they haven’t replied me back at all

Is that normal

Cause i used to get reply within couple hours to 1 days

Its more than 2 days now

[storm flume]

Please refer to subpoint(s) 5.5 in #faq for further information, @fading wharf.

[fading wharf]

I know its takes long

But I am saying its not normal

Thats all just trying to make sure that its nit for others as well

[feral forge]

I am unfortunately unfamiliar with your device, you may have to browse it on the Internet for the solution to it.

Please be advised that we are unable to assist you anything outside this Discord server, you should contact the admins or moderators of the respective Discord server for further assistance instead, @lone mural.

[copper olive]

Hii

Is there any live agent?

???

Is there anyone here who can help mee?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @copper olive. Remember to read through #faq before asking questions in the support channels.

[copper olive]

Im facing some issue i want to change my number link in pubg but when i link a new number i never get a verification code so i can't link a new number so help me with that issue

#faq

Im facing some issue i want to change my number link in pubg but when i link a new number i never get a verification code so i can't link a new number so help me with that issue #faq

Useless ig

[storm flume]

Please contact the customer service for further assistance, @copper olive. Refer to subpoint 5.4 in #faq for further information.

[copper olive]

Its useless

[worthy quest]

Realme

[copper olive]

Pubg dont have any live agent in support

[feral forge]

You will have to answer the FAQ bot according to your issue, in order for it to be connected to a support agent who will be able to assist you further.

[feral forge]

I am unfortunately not familiar with the device settings.

[lofty dock]

I would like to speak to a private person

[feral forge]

What does it regard?

[storm flume]

Please do not use languages other than English, @craggy lava. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[craggy lava]

Hello company in the rules of play, see the rules of the brain, to play, this is my ID (5236081795). My name in the game is (『UN』 Samih 么). Review Please review my account Please review my account and make sure I was making a mark by mistake

[polar marsh]

Please refer to the private message from @polar marsh for further information, @craggy lava.

[main topaz]

1016949887931269140 this person talk to me as one of your support service can i trust him @storm flume

[heavy vortex]

There is no support service outside the game.

[main topaz]

can i communicate with game support service

[main topaz]

@heavy vortex

[storm flume]

Please contact the customer service for further assistance, @main topaz. Refer to subpoint 5.4 in #faq for further information.

[lofty dock]

Hello, I would like to contact customer service or someone responsible

[lofty dock]

I'm a soldier I want to contact support

[storm flume]

Please contact the customer service for further assistance, @lofty dock. Refer to subpoint 5.4 in #faq for further information.

Please do not use languages other than English, @burnt pewter. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[acoustic peak]

Hello, i bought 2x 60uc. But it doesn’t show up on my account. What should I do?

[lofty dock]

Someone contacted me as an admin and asked me for an internal mail for my friend inside the game, and he sent me a code to change the password
Support sharing is blocked

[feral forge]

Usually your purchase of UC will arrive immediately, but when you face network latency or slight network fluctuations, these reasons may cause the delay in receiving UC/Items too. If so, we request you to wait for 12-24 hours to ensure that the UC is successfully issued to your account, otherwise please contact the in-game customer service again.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lofty dock.

[last steppe]

#pubg-mobile

#Dyno

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @last steppe. Remember to read through #faq before asking questions in the support channels.

[last steppe]

#Dyno_7 My account has been hacked by someone This person has activated some cheat applications and banned my account in PUBG game

[polar marsh]

Please refer to the private message from @polar marsh for further information, @last steppe.

[undone wren]

When 90fps Support on pubgmobile for the fastest Gaming smartphone nubia Redmagic 7s pro?

[cyan citrus]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6, @undone wren.

[undone wren]

submitted by me and other members of the redmagic but seems like pubgmobile don't care about fellow gamers😢

[cyan citrus]

We unfortunately will not be able to help you with that any further through the community, @undone wren. You will need to wait patiently.

[undone wren]

average time for integration?

[cyan citrus]

No information in this regard, @undone wren.

[sinful grove]

So I can't display both of them in my profile?

[celest shadow]

If it does not allow you, then you unfortunately cannot.

[fierce rose]

Hello, someone has added their phone number to my account Now he can access my account. And now I can't delete her phone number or change it. I contact the support team from the game but they are not responding. Please help as soon as possible because he is still logged in.

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day, @fierce rose. Please wait patiently. We unfortunately cannot help you with compromised accounts through the community.

[fierce rose]

In this case, what should I do without waiting? @cyan citrus

[cyan citrus]

The only option you have is to wait patiently for a response from the customer service, @fierce rose.

[fierce rose]

I have been waiting for him for three days, but they are not responding. and the person is still playing with my account.

@cyan citrus

[cyan citrus]

There is nothing we can do to help you with your account, @fierce rose. We only provide community support through this platform and we are not affiliated with the customer service.

[fierce rose]

Thank you.

[cyan citrus]

You are welcome!

[fair solar]

.

[night cloak]

Hi I’m streamer an content creator, an I got hacked on my acc with a lot os chash on it

How can I resolve this

Can I contact with someone?

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

What

[feral forge]

Please be advised that we are unable to assist players with account related issues here on Discord, but only the in-game customer service can.

[wanton panther]

May I know if there is a way to solve the problem of not entering match?

[cyan citrus]

Please add more precise details about the issue you or share a video recording, @wanton panther.

Merit recovery is related to time spent playing the game and in-match performance, @night cloak.

We do not have further information in this regard.

[wanton panther]

https://streamable.com/12p4gf

dont join

@cyan citrus

[cyan citrus]

If there are not enough players currently in the queue, you will not find a match, @wanton panther. As emulators have relatively less player base compared to the mobile platform, this is not something we can help you with. You may try to switch to a different game mode.

[viscid tusk]

I need to change my region France to Pakistan any one can help me ?

[feral forge]

France is part of the European Economic Area (EEA), once you have switched your region to the countries in the EEA, you will not be able to change your country or region due to the General Data Protection Regulation (GDPR), your account region will remain in the EEA. This is not something that we or the in-game customer service can assist you.

[fervent juniper]

There are accounts that have not met the required limit for views, and they have won the title of Chief Investigator without effort or effort. There is a big mistake. Please reply as soon as possible to preserve the integrity of the game

[cyan citrus]

Why do you think that the players did not put any effort and that they received the title unfairly, @fervent juniper? Please add more precise details.

[undone prairie]

WTH is this

I think pubg mixed up ultimate arena and metro royale

is it a glitch or it has some ability?

[fervent juniper]

Because the number of views they have is very few and they have the title Investigative Officer. I got the legendary title, but I did not get the title, Principal Investigator

[sharp epoch]

My merit point is under 80 and I’ve been playing for so long and I have won 9 matches and I haven’t earn any merit point yet

Is it game system or is it glitches

[ancient bough]

My account got ban in January with out any reason,
I was playing fairly without hacks,files or cracked version, meanwhile I haven’t purchased UC from any illegal websites.

I need my account back as I haven’t break the rules and regulations, For verification i can provide you what ever you require

Your help is really needed.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ancient bough.

[cyan citrus]

You may contact the customer service in-game for further assistance with this.

[cyan citrus]

Merit recovery is related to time spent playing the game and in-match performance. We unfortunately do not have further information in this regard.

[sharp epoch]

Spent 6 hour in the game

Literally went from bronze to diamond II

[cyan citrus]

That is all the information we can provide in this regard at the moment. Should you require further assistance with this, please contact the customer service in-game, @sharp epoch.

[sharp epoch]

This server is not official?

[cyan citrus]

It is, @sharp epoch.

[remote niche]

How can i get pubg dominator title,

[kind compass]

If my account was hacked ,he changed the email ,and I did file claim once ,and was rejected,now I did one more Time, it will be rejected Tho?

[storm flume]

Please contact the customer service for further assistance, @kind compass. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

The title is available to the winners of All-Talent Championship.

[heady trail]

I accidentally changed servers, I used to play in Europe, switched to Asia. In Asia, I have no rank and desire to do it all over again, such I do not have the ability to wait 60 days. How can I change servers without waiting?

[cyan citrus]

It is unfortunately not possible to switch your server before the 60 days cool-down is over. You will need to wait patiently, @heady trail.

[heady trail]

😦

[remote niche]

Is the all-talent available yet ?

[runic aspen]

Guys , my account has been banned for 10 years and I did not use hack or modify files , how can I message the game to unlock the account ??

[polar marsh]

Please refer to the private message from @polar marsh for further information, @runic aspen.

[cyan beacon]

Hey I need some help my id got hacked

[storm flume]

Please contact the customer service for further assistance, @cyan beacon. Refer to subpoint 5.4 in #faq for further information.

[glass garnet]

PUBG i am getting banned all time without reason, and your costumers services isn't helping or telling me what the problem. I even formatted my pc and i am still getting banned, i just need to know why im getting banned i need to know why. just explain or advice me what to do!!! 51733707871

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glass garnet.

[frosty gulch]

Hello

Help me plsss

I cant play with my frends because they have 2.2.1 version and i dosen t have that version

What can i do to dowlad the version2.2.1

Help me plssss

[north tinsel]

give me back my money

I don't want anything to pay anymore and I didn't get anything from the game There is never such a scam

[terse oasis]

Hi pubg mobile developer
I want to transfer my account from bgmi to pubg mobile
Please can you help me
It's a humble request 🥺🥺

[north tinsel]

I paid a thousand dollars and got nothing

[frosty gulch]

What can i doo

Help me pls

Anyone hereeee

Helppp

[north tinsel]

Give me back my money, I'm done with your scam

[cyan citrus]

It is not available at the moment, but you can sign up for the tournament through Matches section of the game.

[cyan citrus]

When did you download the game and what is the device you are using?

[cyan citrus]

It is not possible. Also, we provide community support only for global version of PUBG MOBILE.

[cyan citrus]

Could you please elaborate?

[frosty gulch]

Yesterday iphone 11

[terse oasis]

Ok I want to talk to pubg mobile developer @cyan citrus

I will convince him/ her

[cyan citrus]

Please try to perform a routine repair of the game from login menu and restart your device one time. If the issue persists, please try to change your DNS settings by referring to the instructions provided in #faq sub point 4.3.

[cyan citrus]

Please refer to my this response again, @terse oasis.

[frosty gulch]

I restart the phone it s not going

[cyan citrus]

What do you mean, @frosty gulch?

[frosty gulch]

Can you tell me one more time what to do because i cant well speak englisj

English

[cyan citrus]

Try to change the DNS settings, @frosty gulch. You may refer to #faq sub point 4.3 for further instructions.

[storm flume]

Please do not use languages other than English, @lofty quarry. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[frosty gulch]

What

To select

[frosty gulch]

What to select

[cyan citrus]

There are instructions provided in the link in #faq sub point 4.3. Please read them, @frosty gulch.

[frosty gulch]

I read that

And i do that

[night cloak]

After being killed, I can't send message anymore

[hallow stirrup]

Hello, why I don’t have more voices?

[chilly spade]

Because it is the basic edution of the voice pack. You dont have the full voice pack.

[chilly spade]

Can you voice chat?

[hallow stirrup]

But I see on YouTube there is more voice pack than this

[night cloak]

Yes, can use voice chat only. I can text in match but it's happened when I was killed

[chilly spade]

The issue seem new, report it in #996546243859853424 abiding channel's pinned info.

[chilly spade]

Try routine repairing your game.

[gritty sun]

@exotic phoenix over here?

Hello. I have a problem with the intensity between five or three days. I forgot the date. Unfortunately, I had 384 intensity, and the next day I opened the game and found it to be 284, although I did not buy anything for the record.

[vapid veldt]

Gays I have a proplem some one stole my account and I cannot get into it be Couse he is wanting a code witch it sending on he's phone because he added he's phone yon the email ...... Does enny one can help me

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vapid veldt. Remember to read through #faq before asking questions in the support channels.

[hallow stirrup]

@feral forge hi

[last briar]

hello, i got banned for intentionally teaming up with cheaters while i was at the training ground. I didn't break the rules of the game. How to unblock my account? my nickname VASIN736

[polar marsh]

Please refer to the private message from @polar marsh for further information, @last briar.

[vapid veldt]

The bot is not Ansar please help

[placid shard]

Hi.
May I know when the 90FPS comes to the new iPhone 14 Pro Max? <@&481161015728406538> @hallow stirrup

[night cloak]

Bring back modes this getting boring like this.

[undone prairie]

is this. glitch or a feature?

[feral forge]

Can you please provide the video that you mentioned?

[hallow stirrup]

Okey sure

[feral forge]

If you cannot access the 90 FPS option despite of your device meeting the requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

And please remember not to mention the moderator role unless there is a server-related emergency.

Themed Mode - Gear Front will be available from September 29 at 2:00 (UTC+0), @night cloak. If you have other suggestions and feedback regarding the game feel free to share it in #996458713126797405.

[frozen rune]

I won't receive any verification code from pubg in my email during registration process of account

[feral forge]

If you ever encounter this issue again, feel free to create a post in #996546243859853424 in compliance with the channel’s pinned instructions. A video recording is also necessary for the issue to be investigated further.

[storm flume]

Please contact the customer service for further assistance, @frozen rune. Refer to subpoint 5.4 in #faq for further information.

[feral forge]

Please be advised that only the in-game customer service can assist players with account related issues. We volunteers to moderate this Discord server and provide only community support for players here in this channel are unable to assist you in this regard.

[feral forge]

I mean this video, that you have mentioned.

[frozen rune]

in game customer service is bot he ain't reply

[night cloak]

@narrow stump

[frozen rune]

yes

[vapid veldt]

Sorry ..whet should I do

[hallow stirrup]

Okay well nvm, I just discovered now that Dinosaur Voice pack has three of different colors which it mean every of them has own voices :l

[storm flume]

Please do not use languages other than English, @vapid veldt. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[feral forge]

You will have to answer the FAQ bot according to your issue, in order for it to be connected to a support agent who will be able to assist you further.

[vapid veldt]

Please.tel me what should I do in my proplem

[feral forge]

Yes, as I can see from your screenshot it is just one of the edition. Glad that you figured it out.

[vapid veldt]

Please answer

[feral forge]

Please contact the in-game customer service for further assistance in such regards.

[vapid veldt]

It doesn't help me

[hallow stirrup]

I’m sorry for disturb you 🤝🏽

[vapid veldt]

The are tell me to send an email and no one Ansar

[feral forge]

No need to worry about it at all. 🥂

[feral forge]

As mentioned earlier, we are unable to assist you with such issues here through the community as we are not affiliated with the in-game customer service.

[vapid veldt]

So what should I do

[gaunt dove]

Very Bad Support in-game

Only Bots answering

[feral forge]

As only the in-game customer service can assist players with account related issues, you will need to keep trying.

[vapid veldt]

Ok

[feral forge]

You will have to answer the FAQ bot according to your issue, in order for it to be connected to a support agent who will be able to assist you further.

[gaunt dove]

Nadia, all Information i have they don’t believe, my stolen account is to expensive, i sent all my Bills and all my Information i have and they say we need 100% correct Information

[gaunt dove]

Really Bad Support.

[feral forge]

You must provide all the necessary information requested by the customer service in-game and fulfill their requirements, if anything is missing or does not match with what they have, they will not be able to proceed with your request.

[frozen rune]

no connection with agent Only there is bot i can't register my account on pubgmobile

email verification is tottaly bugged not receiving email

unable to link email

[night cloak]

hello any body here

aslam o alikum

[cyan citrus]

Hello! How may we help you, @night cloak?

[radiant wave]

Hello may i ask about something?

[cyan citrus]

Hello! Yes, you can, @radiant wave.

[radiant wave]

After the new update i cant find the prime shop or take my daily uc from it

[cyan citrus]

From where did you download the game, @radiant wave?

[radiant wave]

Playstore

[cyan citrus]

Could you please share a screenshot of your main menu of the game, @radiant wave?

[radiant wave]

Ok 1 sec

The crown no longer there

[cyan citrus]

Can you try to perform a routine repair of the game from login menu, @radiant wave?

[radiant wave]

Ok will do

Still the same

[cyan citrus]

For how long have you been facing this issue, @radiant wave? Did you try to reinstall the game?

[radiant wave]

Since the new update and no didnt tryed

[cyan citrus]

Is it possible for you to reinstall the game one time, @radiant wave?

[radiant wave]

Ok will try thankyou

[cyan citrus]

You are welcome, @radiant wave! You can let me know if the issue still persists.

[radiant wave]

Ok

[night cloak]

my account was ban for 10 year without any reason.it is first time my account was ban plz help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[north snow]

Wtf

Definitely not a hacker, Trash Game

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @north snow. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[north snow]

🖕

[runic copper]

Dear Sir/Madam,

My PUBG account is hacked 3 days ago and I wrote 3 Mails to PUBG but there is no response, is there any other that PUBG help me? I will really appreciate your help. I spent a lot of money on my account and want to get it back.

[dusty grove]

Just matching no more, since yesterday

I tried several time but matching not ended

It’s over two days

I want to play but I don’t know how to solve this problem?

Previous version fine, I got problems after upgrade new version

[acoustic peak]

Hello, i still don’t have my uc after 12 hours. Can anyone help?

[cyan citrus]

What is the device you are using?

[cyan citrus]

From where did you make the purchase?

[north tinsel]

My account has been hacked

@cyan citrus My account has been hacked

[acoustic peak]

From the game

[cyan citrus]

Sometimes, it might take a while to receive the purchased items, @acoustic peak. If you do not receive the purchased UC in a reasonable time span that is 12-24 hours, please reach out to the customer service in-game for further assistance.

[cyan citrus]

Please contact the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts.

[north tinsel]

I want their social media account\

[nimble forge]

hello my account has been banned for no reason and i need to check my account again 51558181674

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nimble forge.

[cyan citrus]

Who are you referring to?

[north tinsel]

I want a company account

[cyan citrus]

Which company, @north tinsel?

[north tinsel]

Are you addicted to pubg company?

[cyan citrus]

No. Please refer to #faq sub point 5.4 for further instructions on how you can contact the customer service, @north tinsel.

[acoustic peak]

It's been 12 hours, i already made some purchases in the game but this is the first time this happens.

[storm flume]

Please contact the customer service for further assistance, @acoustic peak. Refer to subpoint 5.4 in #faq for further information.

[north tinsel]

ok

[acoustic peak]

I don't understand

[cyan citrus]

What you don't understand, @acoustic peak?

[acoustic peak]

Isn't this customer service?

[cyan citrus]

No, we only provide community support through this platform, @acoustic peak. You may contact the customer service through in-game. Please refer to #faq sub point 5.4 for further instructions.

[acoustic peak]

How do i contact in game support?

[cyan citrus]

Already answered here, @acoustic peak.

[acoustic peak]

I already read it. Doesn't say anything about uc purchases.

this morning i explained the problem here

[cyan citrus]

You have already been answered, @acoustic peak. Please avoid repeatedly asking about the same issue and continue with the customer service. This is not something we can help you with through the community.

[fossil badger]

Help me

[cyan citrus]

How may we help you, @fossil badger?

[fossil badger]

Can you help me someone put a bad picture on another account ID next to my account It appears in the search engine during the game 7 months trying to remove the picture from within the game Technical support but to no avail

[cyan citrus]

Could you share a screenshot of the last response from the customer service, @fossil badger?

[fossil badger]

I send you my id and photos privately to protect my privacy

I we’ll send you privet photos

[cyan citrus]

Got it, @fossil badger! You can send me a private message.

[fossil badger]

Ok

[fossil badger]

Can you open my maseegs praivet

[cyan citrus]

Responded.

[acoustic peak]

Ok i will just watch a youtube video thanks for your help

[fossil badger]

e another question. I have an account. I sent the internal link to my friend to play with, but he linked it to a phone number, hacked the email, removed the Twitter and Facebook link from within the game and I can never get into the game and I have all the evidence that the account belongs to me

[olive dove]

#pubg-mobile please fix when I log off my control always move little bit 😪😭😭

[cyan citrus]

Please be advised that sharing of game accounts or otherwise giving access of your game account to anyone is against the terms of service of the game, @fossil badger. For further assistance with compromised or stolen accounts, please contact the customer service in-game.

Please add more details about the issue you are facing or share a video recording, @olive dove.

[fossil badger]

Yes I knew that even how can I restore the internal game system He wants me to send them from my main account but I can't access it

[acoustic peak]

@cyan citrus the customer service doesn't even respond

[cyan citrus]

We unfortunately will not be able to help you with compromised accounts through the community. The only way to seek help is through the customer service.

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day. Please wait patiently.

[fossil badger]

Thank you

[cyan citrus]

You are welcome!

[acoustic peak]

ok

thanks

You are very a very polite man

🙂

[tulip zenith]

I applied to the All Arab Talents program and I did not receive a response

[cyan citrus]

If it is a regional event, please ask it in the concerned regional community. You may refer to #735483472432594994 sub point 3.1 for a list of regional communities, @tulip zenith.

[kind compass]

@cyan citrus dm check

[cyan citrus]

Responded.

[rough pivot]

Imagine my wifi is very good and in game ms 459 + green😂

[strange heath]

@cyan citrus check dm plz

[cyan citrus]

State your issue here, @strange heath.

[cyan citrus]

Does it stay like that always?

[rough pivot]

Yes

[cyan citrus]

Please make a video recording of the issue and share it here, @rough pivot.

[exotic rampart]

@lime juniper Please accept me for discord i want tell you massage please bro

[rough pivot]

My ms stuck 300++

[exotic rampart]

your intarnet bad

my erupe and middle east 25-30 MS

[rough pivot]

Yesturday my ms was 40 and i closed the game till now

That not the first time got this problem

[strange heath]

@cyan citrus it’s been 2 weeks with a safety review and I play solo

[rough pivot]

No my internet is good

[strange heath]

@cyan citrus I can’t even play with my friends of play with random guys

[cyan citrus]

How may we help you?

[cyan citrus]

It is most likely an issue due to an unstable internet connection. Please switch to a more stable internet connection.

[cyan citrus]

Please share a screenshot of the issue you are facing.

[rough pivot]

Ow okay thx

[cyan citrus]

You are welcome!

[cyan citrus]

Please refer to the following support article for more information or reach out to the customer service in-game for further assistance, @strange heath.

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/382-what-is-the-safety-observation-period/.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ornate estuary.

[dusty grove]

6s plus

[meager pumice]

When was pubgm release date?@cyan citrus

[dusty grove]

Matching………

[meager pumice]

No players man i think thats reason@dusty grove

[wide stump]

hello @cyan citrus

[fluid pier]

@cyan citrus here is my friends login screenshot iphone 11 the problem is I can invite him becuase it says he doesnt have the latest version but in reality he has

[oak geode]

hi

where get this don't kill me

[fluid pier]

<@&481161015728406538> maybe someone can help with this

I cant play with my friend ever since the update

[feral forge]

Can you please create a post in #996546243859853424 and in compliance with the channel’s pinned instructions?

And please remember not to mention the moderator role unless there is a server-related emergency.

[feral forge]

It was available in some crates.

[fluid pier]

Okay just did do I get notification if someone answers

[old adder]

Hello where can I report account related issues I have already tried in-game customer support but it didn't helped

[flat cargo]

Hi team, isn’t there a problem with this automatic merit reduction system? Yesterday we were in a scrim and we were using vehicles as cover for the last zone. My teammate was on low HP, and during the fight the vehicle exploded whilst we were firing and it automatically took off our merits. Shouldn’t this be fixed for merits to be reduced only when the teammate reports?

[flat cargo]

Is this legit?

[fallow dagger]

Hello <@&481161015728406538> im having trouble with an in game title description

and when I look for it on YouTube or Google, there is nothing

[green agate]

Your name has been changed due to the context, let me know if you want it changed.

Could you give me a screenshot for what you mean? Sounds like you are trying to look for PUBG MOBILE for your Youtube Description?

[fallow dagger]

Yes I will show a screenshot

@green agate

[green agate]

This is related to being Conqueror rank, or rather in the top 500.

[fallow dagger]

Ok and can you explain how each are obtained?

Obviously it's a subdivision of conqueror

[green agate]

You should be able to view this in the event rules for Conqueror.

[fallow dagger]

And can I have a link to such information?

[green agate]

There are no links since the page is inside of the game.

[fallow dagger]

Ok so you're telling me there is a new page within the game that specifically addresses these new features/subdivisions of the Conqueror rank? @green agate

[green agate]

Yes, otherwise it would be impossible to know what it means.

[fallow dagger]

Ok and where is this new page

[green agate]

It might not be a new page however.

[fallow dagger]

Well can you tell me how I can access it?

[green agate]

I will see if I can get you a specific answer.

[fallow dagger]

Thanks.

[north tinsel]

Is there a representative from pubg mobile technical support?

[north tinsel]

This is a thief who stole my account

[flat cargo]

Thanks for letting me know and sorry about your account

[north tinsel]

please reply me

[north tinsel]

You are welcome, but I have already paid a lot in my account, and I can not find any representative from the company of PUBG to respond to me

[green agate]

There are no representatives here in our Discord. Account issues must go to the in-game customer service center.

[north tinsel]

All other companies have a representative so that your account will not be lost

[north tinsel]

The customer service center does not help, a robot responds to me, not a representative from a company

[green agate]

Did you go through all of the prompts?

[north tinsel]

Perhaps you have a solution to the thief, he entered his phone number and activated two-step verification, and I have a Twitter account and an email link

I have given everything and no response

[green agate]

If you still have access to the account then they can help you inside of the game. Our moderation team however cannot help you any further with this issue.

[north tinsel]

My account was stolen yesterday

[north tinsel]

I can't get into my account. It asks to verify the phone number of the thief

[green agate]

There is nothing we can do for you regarding this issue through the community. Please refer to the in-game customer service center since only they can help you.

[north tinsel]

I don't know why they don't make a representative come back to us to solve our problems, we don't find money in the ground

I will file a case against the PUBG company for not providing privacy for players

[green agate]

You need to go through all of the prompts and wait for a representative to send an introduction message for your issue.

[fallow dagger]

Well what's the answer?

[north tinsel]

I want to send a message to a representative directly

[green agate]

It will take a little bit, I'm sorry to make you wait. @fallow dagger

[fallow dagger]

Can you DM me the answer whenever you get it

Because since you wont give me an ETA, I don't want to wait here

[green agate]

Yes, I will message you if that is what you want. We will have an answer for you in a timely manner.

[fallow dagger]

Yes. Please do so. Thanks for your help.

[north tinsel]

So why is this a pubg mobile server?

[green agate]

There are no representatives in our Discord.

This is the official Discord, that is why this server exists.

[north tinsel]

The official Discord and there is not a single representative How does this happen

I will sue the company

[green agate]

This is because employees are not required to join a social media platform unless they are requested by their superior in some fashion.
Your account's security is your own responsibility and it is not the necessity of the company past protection inside of the game.

[indigo spindle]

How to get conqueror legend title ?

[north tinsel]

Other companies have a representative who sends you to understand your problem

[green agate]

We will have an answer for this soon, please wait until we can get it to you.

[green agate]

Not all companies are alike, is there anything else that I can help you with?

[north tinsel]

Do they have an email to send them to?

[green agate]

The email is not for account-related issues.

[indigo spindle]

Ok thanks...waiting❤️