questions

[cyan citrus]

You can find the Repair option on the right of the screen after you logout your account.

[night cloak]

I mean the gyroscope

[cyan citrus]

That reply was not meant for you.

[night cloak]

Oh sorry

I have done the routine repair and it didn’t work

[cyan citrus]

Could you please share a video recording of the issue, @night cloak? Make sure that you pre record it before starting the match.

[night cloak]

Yes I can but it’ll take a moment

[cyan citrus]

Please take your time.

[neat remnant]

Im just curious, did it help?

[lone atlas]

hello, I want to ask you something, when does the season end in pudg

[hexed grove]

18-Aug-2022@lone atlas

[devout ginkgo]

@cyan citrus when does the season end in pubg

[night cloak]

I cannot send anything to the customer service account

[coarse walrus]

why do i hear full auto just as a single shot??

[misty spoke]

Hi

[night cloak]

@cyan citrus https://youtu.be/R-D9sH9WTXs

This is the vid abt the backpack bug

Ten cent customer service contacted me and then after they sent me “hold on” I wasn’t able to send any messages it just says failed to send message

[coarse walrus]

does anything in this game even work

[night cloak]

Lol

First time i actually have to go get help from the support team

[fiery fractal]

@cyan citrus can you unban my pubg mobile account my account was banned because of using vpn and gfx tool in blustack 4 you guys can check my account KD at the time of being bann it was 0.67 so how the hell i am cheater please read this message again check my account his kd was 0.67

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @fiery fractal.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fiery fractal.

[coarse walrus]

good luck with that

[night cloak]

Thx man this happened to me idk for how long i even tried to find tutorials online but i dont understand Hindi

[coarse walrus]

tbh its easier to figure it out by yourself than to get help from this support

[night cloak]

Rlly?

Tbh i really can’t figure it out myself i dunno what’s wrong bruh

@cyan citrus have you seen my video

[feral forge]

This issue has already been acknowledged by the community team, @night cloak.

[night cloak]

When can I fix the issue?

[devout ginkgo]

The backpack issue i have too

Truth is lets wait for the new update otherwise it cant be fixed .they will tell. To try alot of stuff but deep down they know its a bug 🐜

[misty spoke]

@cyan citrus

I'm here

I want to unlink my phone number on my pubg account but because i lost my phone number i can't unlink it so please help me what should i do ?

[storm flume]

Please contact the customer service for further assistance, @misty spoke. Refer to subpoint 5.4 in #faq for further information.

[misty spoke]

I went there but useless

I went to #faq but it didn't help

@cyan citrus

@lime juniper

[cyan citrus]

You will need to contact the customer service in-game for further assistance, @misty spoke. There is information provided in #faq sub point 5.4 on how you can contact the customer service.

[misty spoke]

I tried @cyan citrus in a game and here but only bots reply me and i didn't get any help

There is no title for some one lost his phone number

[cyan citrus]

It is your own responsibility to safeguard your login methods, @misty spoke. If you have lost access to your login methods, the only way to seek help is through the customer service. You will need to record your issue through AI and select the available options accordingly to connect with a customer service representative. This is to save extra resources and time due to the enormous number of requests every day.

[night cloak]

How do you fix hidden backpack in tdm?

[misty spoke]

But in the game only robots answer me, I want to talk to a real person how can I talk to a real employee in the game?

[cyan citrus]

We cannot help you with account related issues through the community, @misty spoke. Please refer to my previous response again.

[cyan citrus]

This is a known issues. Please perform routine repair of the game from login menu and see if it will make any difference.

[devout ginkgo]

@misty spoke am in the same situation and instead of pubg helping they think i stole my own account

Just turn off second verification so you don’t have to get verification on new devices @misty spoke

[zenith siren]

the game has been banned withowt warming cause and i hahave not violated the terms and conditions of the game and i hope that my account will returend and Solve the problem
This is my account『EK』S7S ID5830573637

[polar marsh]

Please refer to the private message from @polar marsh for further information, @zenith siren.

[lucid wind]

I had done all this. Routine repair ang game re install. All things

[cyan citrus]

If it is possible for you, can you try to reset your device settings one time, @lucid wind?

[misty spoke]

I did it bro but i want to sell my account thats why i need it

[cyan citrus]

Trading of accounts is against the terms of service of the game, @misty spoke. Mentioning about such activities here may lead to a suspension from the server.

[devout ginkgo]

@misty spoke trading is forbidden

So long u can log in its okay maybe in future pubg will introduce something for phone number change

@cyan citrus i have just turned off second verification hopefully in future am able to change my number .atleast i can play on my new ipad without second verification so its cool

[misty spoke]

I didn't know about that thanks

@cyan citrus Is there any offers which give UC cheaper ??

[cyan citrus]

The only recommended methods to make purchases are through in-game and https://www.pubgmobile.com/pay, @misty spoke.

[misty spoke]

I heard there is someone sell 15,000 UC for 100$

He said thats an offer from PUBG which available for 15 days

[misty spoke]

I checked there but there wasn't any offer like this thats why i asked

[royal shell]

Is VPN safe for Indian players?

[cyan citrus]

VPN usage is not recommended as it may put your account at risk of getting suspended, @royal shell.

[winter dagger]

hello

[cyan citrus]

Hello! How may we help you, @winter dagger?

[winter dagger]

what is this ?

i am not cheater i can share screen with u or we can use anydesk and check my pc

[cyan citrus]

Please refer to the following support article for more information or reach out to the customer service for further assistance.

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/382-what-is-the-safety-observation-period/.

[mortal sigil]

Hi

Is anyone there helping me?

This is proof that I am not a hacker, I am a professional

[misty spoke]

@cyan citrus

Is that real or fake ?

@cyan citrus

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mortal sigil.

[hexed grove]

he is a scammer. block such person and report to #discord

[mortal apex]

Please do not engage with them. We recommend to block the user in question.

[lament ice]

@mortal apex @cyan citrus Is this player is suspended 10 years? Because before there is ban logo but now there is no ban logo

[cyan citrus]

We cannot check the account related data through here, @lament ice. If you reported the player before, you can check the details about your report in the security center.

[lament ice]

I didn't reported actually he China's TOP 1 player but know one knows what happened to his I'd

[misty spoke]

He take my account 😢

[night cloak]

I need help guys

[cinder fulcrum]

My account got restricted for no reason or a reason that i have no idea about so please can someone tell me why this happened and how I can deal with it please

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cinder fulcrum.

[night cloak]

I can't login my account again

[misty spoke]

@cyan citrus

He stole my account

And ban it

[polar marsh]

Please refer to the private message from @polar marsh for further information, @misty spoke.

[hexed grove]

please explain it briefly.

[night cloak]

So previously l had an account wich was linked to my Facebook account. I decided that I don't want it anymore and I unlinked that from my Facebook and it was not linked to anywhere else. But now for some reason I need it back. But the customer service which is in the game do not help me at all. I don't now what to do.

[hexed grove]

@night cloak it is impossible to Unlink any social network without being linked to any other.
so we suggest you look and try to remember the other linked social network

[night cloak]

I tried. I should say that few months ago many days before l try to get my account back l deleted that Facebook account to so its impossible for that account to be link to the Facebook. And in my android device I tried the android gaming service app and nothing happend l don't have any tweeter and tried to login with my Gmail and Google account to but not helpful at all. I'm confused.

[night cloak]

I wish that costumer service cared about my problem but they dont

[cedar scarab]

When will the s22 ultra get the 90 fps update ?

[cyan citrus]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6, @cedar scarab.

[hexed grove]

we already warned you before that he is a scammer, if you still do that kind of stuff and share your information there is nothing DISCORD SUPPORT can do about it.

[vocal folio]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vocal folio. Remember to read through #faq before asking questions in the support channels.

[vocal folio]

On arabic please

My friend is got ban 7 days

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vocal folio.

[fathom remnant]

(YOU'RE CURRENTLY BANNED FROM PLAYING MATCHES)
I've never played these matches and now I was planning to do the achievement all talent championship but this message is showing up, Did nothing to my account as I read the description of these matches, no hack or anything related to hack.
Please help me with that
Thanks ♥️

[split locust]

Yes, everything is the same

Same again ...

[storm flume]

Please do not use languages other than English, @gleaming sable. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

What is the device you are using?

[cyan citrus]

Accounts that have a history of cheating or accounts that were suspended in the past will be permanently suspended from participating in All-Talent Championship. For more information, please refer to the following announcement or contact the customer service in-game for further assistance.

#news message.

[trim sandal]

??

[neat sphinx]

Gyro scope feels super slow right now, I didnt change my sensitivity but now i tilt my screen it it barely moves, all my sensitivity are relatively high.

[sand furnace]

Tilt screen harder big brain

[neat sphinx]

thats not how that works

i shouldnt have to

it should work how it has for the last 4 years

now all of a sudden i have to relearn how it feels cuz it doesnt move the same... no

[cobalt trellis]

@cyan citrus hello brother im from pakistan
I have an issue of my third link in my id of pubg global
i have lost my gmail id now it show me that you have to login with 3rd mail to change or add new number

[storm flume]

Please contact the customer service for further assistance, @cobalt trellis. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

Is there any one who can do a favor for me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

I need some guy not a robot

[vague gale]

Hello, I wanted to subscribe to the Prime but I get this message. Any known reason why?

[storm flume]

Please contact the customer service for further assistance, @vague gale. Refer to subpoint 5.4 in #faq for further information.

[cobalt trellis]

I cant find any setting button for to contact customer service

[storm flume]

Please contact the customer service for further assistance, @cobalt trellis. Refer to subpoint 5.4 in #faq for further information.

[cold snow]

Why this happening?

[cyan citrus]

Are you using Twitter login method, @cold snow?

[cold snow]

Yes

[cyan citrus]

This is a known issue and it is being investigated. Please try to uninstall the Twitter application and try log in directly through inside the game, @cold snow.

[cold snow]

Ok thank you.

[celest verge]

@cyan citrus
What does it mean when the state of my feedback change from ready to acknowledge?

[cyan citrus]

It means that the community team has acknowledged your feedback, @celest verge.

[celest verge]

What does acknowledge mean
That it will be applied ot what?

[cyan citrus]

It means that your feedback was recognized. Upcoming changes about the game will be announced in #news.

[sharp adder]

What is the point of the challange points?

[cyan citrus]

They prevent the deduction of your rank points when you lose a match or eliminated earlier, @sharp adder.

[sharp adder]

Oh so, example I place 99th instead of getting -10 I get 0

[cyan citrus]

Please refer to this for further information, @sharp adder:

[teal cliff]

@Lily

[edgy wagon]

Hi I need help my merit I got down to 40 after I broke up with my friend but I didn't mean

And I can't play with anyone

[cobalt trellis]

Now where i can find customers service for conatct…..

I have an issue i cant find any place of customers service here please help me out

Where is the setting button ? How to contact customer service?

[rich notch]

Hello everyone, I want to ask a question, why was the pmwl co-browsing event removed? please answer me

It was just written there that the event ends on August 20, why did they remove it now ???

[dreamy seal]

hi sir can yoi help me my account has band plase check account all game record sir thanks id : 6477619364

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dreamy seal.

[strong willow]

Hi my server was changed to Europe by someone else who was on my account how do I change it back?Id 5722733462

[storm flume]

Please refer to subpoint(s) 3.7 in #faq for further information, @edgy wagon.

[feral forge]

Inside the game, press on the button ^ located at the bottom right, then you should be able to find Settings.

[feral forge]

Your only option is to wait for the cooldown to end, there is no other way.

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[feral forge]

Please refer to my above message, @rich notch.

[tribal fiber]

Hi sir I have a proplem I don't get in my account by Twitter can you help me thanks ♥️

[midnight wyvern]

Hello, this is the situation with the account 544786779

No phone number associated
But Mail Facebook and Apple ID are tied

And now someone hacked and tied the number
I can't log in because it requires a code with SMS****

[deft shard]

The points that do not increase no matter how much the slave is more than four points per day.

Talked to customer service inside the game but no one answered.

[feral forge]

Merit recovery is related to time spent playing the game and in-match performance.

[storm flume]

Please contact the customer service for further assistance, @midnight wyvern. Refer to subpoint 5.4 in #faq for further information.

[deft shard]

I played more than 30 matches with good ratings a number of good kills but you didn't give me days of points

I know all this talk, but the points are fixed and do not increase.

[celest shadow]

Please refer to @feral forge's answer. You may contact the in-game customer service for further assistance if our answer is not satisfactory. Thank you for your understanding.

[deft shard]

In-game customer service is not responding to me.

[storm flume]

Please refer to subpoint(s) 5.5 in #faq for further information, @deft shard.

[deft shard]

I spoke to him yesterday and he did not respond to anyone.

[safe walrus]

How did my name change to this automatically

[lament haven]

Hi

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lament haven. Remember to read through #faq before asking questions in the support channels.

[lament haven]

My account was stolen with the PUBG Mobile game and all links were deleted and the person who stole it was stolen through Facebook and that person is from Palestine - Gaza and I tried again and again to contact customer service, but they did not help me anything

[feral forge]

What was the previous name?

[feral forge]

Please be advised that if you do not have access to any of the login methods linked to your game account, the in-game customer service will not be able to assist you any way. If you are unable to recover your access to your compromised social media accounts that is linked to your game account, you will not be able to regain your access to your game account, and may have to create a new account to play the game.

[lament haven]

々زلطُة々

[safe walrus]

ChokeMeMommyy

[feral forge]

It is most likely that you got reported by other players, @safe walrus.

[safe walrus]

Am so trash, why would someone report me 🗿

But anyways, thanks for help

[zealous turret]

I see nothing wrong with that name

[lament haven]

But I spent a lot of money in this game and I own the main account with which I started the game, but he also deleted it. Please, I am very sad

[dusty sigil]

how to report cheater

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @dusty sigil. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[feral forge]

We are unfortunately to assist you in this regard. Please know that it is players’ own responsibility to keep their accounts and login methods safe.

[storm flume]

Please do not use languages other than English, @lament haven. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[lament haven]

I was trying to open a broadcast through Facebook but was hacked in less than five minutes

@feral forge I was trying to open a broadcast through Facebook but was hacked in less than five minutes

[dusty sigil]

<@&481161015728406538> https://www.tiktok.com/@johnny20ms/video/7128619757120605442?_r=1&_t=8Ub9nmmjz2w&is_from_webapp=v1&item_id=7128619757120605442

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @dusty sigil.

[feral forge]

You mean you showed your login credentials on Facebook livestream?

[lament haven]

I don't know, I didn't know how to start the live broadcast, and when I started broadcasting, the hack appeared five minutes later

[lament haven]

@feral forge I don't know, I didn't know how to start the live broadcast, and when I started broadcasting, the hack appeared five minutes later

@feral forge Please, Mrs. Nadia, I want to recover it in any way and with any possible guarantee until you talk to my friends about my popularity in the account and they tell you that it is my account

[feral forge]

As mentioned earlier, we are unable to assist you in this regard through the community in any way. You may try contacting the in-game customer service for further assistance in this regard instead.

[lament haven]

@feral forge They didn't help me with anything and there is a robot who answers me

[tame terrace]

sir I'm getting this error when i try to login through myphone number. I'm writing my phone's number right without 0 still get these error

[feral forge]

You will have to answer the FAQ bot according to your issue, in order for it to be connected to a support agent who will be able to assist you further.

[storm flume]

Please contact the customer service for further assistance, @tame terrace. Refer to subpoint 5.4 in #faq for further information.

[lament haven]

@feral forge Please, Mrs. Nadia, help me, I am in a state of depression because of the theft of this account 💔💔

These accounts were the link

[feral forge]

As mentioned above, we are unable to assist you through the community in any way, only the customer service in game can. Please refrain from repeating the same inquiries here.

[lament haven]

I filmed the conversation and I'm going to commit suicide because of you

I am the father of three children and I can't lie because of a game You broke me and the thief

[lament haven]

@feral forge Please, this account is calling me to get my account back. Is this private?

Is this from the company?

!

[feral forge]

This is a scammer, @lament haven. You may refer to the announcement in #735483472432594994. As mentioned before, only the in-game customer service can assist players with account related issues.

[halcyon dagger]

Good morning, who can I contact about unlocking my account?

[neat remnant]

Is there a chance that you leaked your account information while being live in facebook?

[halcyon dagger]

@feral forge

[feral forge]

Could you please elaborate?

[halcyon dagger]

my account was blocked for 365 days due to "replenishment through third-party resources", however, I did not make such replenishment. Yesterday they started debiting uc from my account and I immediately wrote to technical support where I have been waiting for an answer for almost a day. Yesterday afternoon I also tried to pay off the debt and made a transaction through the game in the amount of $51, all the currency was debited. When I go to find out what is the reason for the blocking, there is nothing in the history of fines, and the bot writes that the account is normal

[polar marsh]

Please refer to the private message from @polar marsh for further information, @halcyon dagger.

[empty oracle]

K thanks

[midnight wyvern]

Hello, this is the situation with the account 544786779 No phone number associated But Mail Facebook and Apple ID are tied And now someone hacked and tied the number I can't log in because it requires a code with SMS

[storm flume]

Please contact the customer service for further assistance, @midnight wyvern. Refer to subpoint 5.4 in #faq for further information.

[mental oyster]

Is midasbuy safe to use?

[cyan citrus]

Yes, please make sure that you make purchases through https://www.pubgmobile.com/pay, @mental oyster.

[honest shuttle]

Bug as hell my character move so slow

And sometimes the screen is black u cant see any

[verbal flare]

My account was stoled from broker what can I do please help

[slender gulch]

I couldn't try because my account was connected to iCloud, so I couldn't do it from my android phone.

[storm flume]

Please contact the customer service for further assistance, @verbal flare. Refer to subpoint 5.4 in #faq for further information.

[verbal flare]

They didn‘t help bro i have trying

[slender gulch]

What will I do

Hm

[feral forge]

For account related issues only the in-game customer service can assist you.

[feral forge]

Feel free to create a post regarding character slow movement in #996546243859853424.

[feral forge]

For the black screen issue you may use #1007603511833407489.

[slender gulch]

Hello

Can u help me pleaee @feral forge

My facebook account was deleted and my pubg account was linked to it and now I can't access it

[feral forge]

In this case, if Facebook is the only login method linked to your game account, your only option is to contact the Facebook support in order to recover the deleted account.

[silk hinge]

dears my account got banned for one month can i appeal ban ? now it has been banned for 12 days

[polar marsh]

Please refer to the private message from @polar marsh for further information, @silk hinge.

[slender gulch]

Ok

there is no contact number in our country

[feral forge]

What do you mean?

[slender gulch]

I don't know, when I wanted to connect to the facebook contact center from the internet, I couldn't find any results, then I learned that there is no contact center in my country.

[feral forge]

You can contact Facebook support at https://www.facebook.com/help for further assistance.

[slender gulch]

ok i check

Thanks

I'll be back

[olive estuary]

I get this error when I try to buy popularity from shop.

[slender gulch]

Hello, I tried, but I got a warning that the information was not sent, I tried it 4 times

Can we do another method

[feral forge]

Please report this in #1006547590193618984.

[feral forge]

I unfortunately do not have any other methods, as contacting Facebook support to recover your access to your only login methods is the only way, you may need to keep trying.

[slender gulch]

Awww okay thanks again

[silver brook]

@lime juniper
Hello, I have a very important question, can I ask you Dm?

[cyan citrus]

How may we help you, @silver brook?

[bronze bay]

Hello when will the season end?

[cyan citrus]

Cycle 3 Season 7 will end on 19th of September, @bronze bay.

[bronze bay]

Ok thank you

[cyan citrus]

You are welcome, @bronze bay!

[hexed eagle]

I want the ban to be lifted on my account because I haven't done any wrongdoing. I wanted to registre on Twitter and my account was attended.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hexed eagle.

[verbal flare]

Tencent Customer Support#4958

Is this the original tencent support or

[cyan citrus]

No, @verbal flare. This is a scammer. Please block the user and report him to Discord Trust & Safety: https://dis.gd/report.

[verbal flare]

Ok thank you he wanted money from me to helping me with my stoled account

[steep pine]

Which best emulator for pubg

[feral forge]

We only recommend players to use the Gameloop emulator to play PUBG MOBILE, @steep pine.

[steep pine]

Is game loop is offical emulator @feral forge

[feral forge]

Yes.

[midnight wyvern]

@prisma flameet

Contact me please

[feral forge]

What does it concern, @midnight wyvern?

[midnight wyvern]

I need technical support

[steep pine]

@feral forge thanku♥️

[feral forge]

Please elaborate your issue.

[pulsar wadi]

DMs are moderated?

Some sorta scam ig

[cyan citrus]

Yes, please provide the details in the #discord channel in compliance with with the instructions provided there, @pulsar wadi.

[pulsar wadi]

Alr, did!

[vital flower]

Can you help in the account there is a passenger, he has a link to Google and Twitter, and I only have a gmail id 5340451417 Please, help 😭

[storm flume]

Please contact the customer service for further assistance, @vital flower. Refer to subpoint 5.4 in #faq for further information.

[edgy wagon]

Can you help me i can't login my account with Twitter

[cyan citrus]

What is the issue you are using, @edgy wagon?

[edgy wagon]

3 min and i will take picture for you

[cyan citrus]

This issue has already been resolved. Please update your Twitter application to the latest version and try again, @edgy wagon.

[edgy wagon]

It is now installed

[cyan citrus]

Could you elaborate, @edgy wagon?

[edgy wagon]

I will check my Twitter now

[edgy wagon]

I just got an update, sorry for the inconvenience

[cyan citrus]

No worries.

[real sedge]

Does anyone know why Xiaomi 11t pro doesn't have 90fps and Xiaomi 11t has 90fps?

[cyan citrus]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6, @real sedge.

[real sedge]

Okay thanks

[cyan citrus]

You are welcome!

[real sedge]

Also quendi..

Is this legit?

[cyan citrus]

No, @real sedge. This is a scammer. Please block the user and report him to Discord Trust & Safety: https://dis.gd/report.

[real sedge]

Okay thanks.. he was of course asking for email id etc..

[willow mesa]

Group Purchase Perks:9H466Q2Q

[mystic pollen]

HELLO

I have 500 thousand in youtube and 800 thousand in tik tok, how do I participate in the talent program@cyan citrus

[rare sun]

Hello moderator i need help

[rare sun]

me too 600 thousand fb, how do I participate in the talent program @thin halo

[cyan citrus]

Are you asking about PUBG MOBILE Content Creator program or Next Start Program, @rare sun and @mystic pollen?

[rare sun]

both what can i join?

[cyan citrus]

Please use the #activities channel to perform in-game activities with other players. This channel is meant for community support for PUBG MOBILE.

[rare sun]

i found some one told me my country not support but i found in list have mine but i apply many time no pass. my content english spoke and follower 600K still yet get notify

[cyan citrus]

Regarding PUBG MOBILE Next Star Program, please refer to this announcement: #news message. Regarding PUBG MOBILE Content Creator program, please refer to the Roles section of the #735483472432594994.

[rare sun]

i ready there you seen my comment before?

[cyan citrus]

You will only be contacted if your application gets approved, @rare sun. You will not be contacted otherwise.

[rare sun]

@cyan citrus pls read this

[cyan citrus]

Follower count is not a requirement mentioned anywhere, @rare sun. Such requests are handled by the community team and not the moderators.

[rare sun]

okay thank you

[cyan citrus]

You are welcome, @rare sun!

[rare sun]

one think i found some creator no webcam no speaking english but his have VIP content lol thank you

[worthy phoenix]

where to report players here ?

[cyan citrus]

What is the reason for your report, @worthy phoenix?

[coarse walrus]

so how do i fix the fact that i hear full auto as single shots??

[worthy phoenix]

a teammate cursed me and killed me

many times

i have a record and his id

2 players killed us me and my friend

[cyan citrus]

Please report such inequitable behavior directly through in-game by using the built-in report feature or reach out to the customer service for further assistance, @worthy phoenix.

[cyan citrus]

Could you please elaborate?

[worthy phoenix]

i did but they didn't get banned

[cyan citrus]

We unfortunately will not be able to help you with such reports through the community, @worthy phoenix. Not all violations will result in account suspensions. In most cases, harming teammates will result in a merit loss of the player. Please make sure that you report them right after you get eliminated by a player from your team.

[worthy phoenix]

can u tell plz where to report emulator bugs ?

[coarse walrus]

everytime an enemy or my teammates are shooting a full auto i dont hear it as a full auto just as a several single shots - i tried reinstalling, routine repair, clearing the cache - nothing helped

[worthy phoenix]

me too

and i can't hear the sound of footsteps around me either

[cyan citrus]

Could you please add more details about the issue you are facing?

[coarse walrus]

i do hear footsteps, just the shots are weird

[worthy phoenix]

like luca said and there's another issue . the mouse pop out sometimes and i can't hide it until i restart the emulator . i tried with ctrl and f11 but nothing so i had to restart

[iron zodiac]

Fix this shxttt why somebody when install pubgm is all loading!!!?

And the auto downloading from wi-fi please do something i can't even log in!

[cyan citrus]

There was a similar report regarding this in #996546243859853424. This is not a bug. It is intentional. You may provide your feedback regarding this through #996458713126797405 in compliance with the channel's guidelines.

[cyan citrus]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

https://www.gameloop.com/.

[cyan citrus]

This is most likely an issue with your internet connection and network environment. Could you please mention the device you are using and your network type (Wi-Fi or Cellular)?

[coarse walrus]

do all players have it like that, because my friends hear it normally

[iron zodiac]

A50 samsung and wi-fi

[cyan citrus]

Please perform a routine repair of the game from login menu and restart your device one time, @iron zodiac. Make sure that you are using a stable internet connection. If the issue persists, you may need to reset your device network settings.

[iron zodiac]

Bro i can't even log in when i go to my account it's loading and after 10 minute game give me this message

[cyan citrus]

I don't have further information regarding it.

[split lake]

i have same problems last days only with wifi after 17.00 cest

[coarse walrus]

alright thanks tho

[cyan citrus]

You are welcome!

[oblique hearth]

#media message

Against pubgm tos

[iron zodiac]

Bruh you're the person said me to restart so/: bro i restart my phone about 4 days ago !! And the lag and this problems didn't fix

You already told me to do this

And i do but it didn't work

[dawn crypt]

@cyan citrus It's very irritating that 2nd time I got safety Observation Period

[cyan citrus]

The user has been suspended from the server. Thank you.

[storm flume]

Please contact the customer service for further assistance, @dawn crypt. Refer to subpoint 5.4 in #faq for further information.

[oblique hearth]

happy to help :D

[cyan citrus]

Does it happen when you are downloading the resources or does it happen all the time?

[iron zodiac]

Bro i can't stop download it dowload automatic

[dawn crypt]

@cyan citrus but it's repeating again and again and i didn't solution of this problem from CS

[leaden elk]

My account has been banned for 10 years There is no ban logo on my account looks normal and the ban was offline How can I solve this error

[polar marsh]

Please refer to the private message from @polar marsh for further information, @leaden elk.

[iron zodiac]

And bro i have 60 fps but in the game it give me 20 and i goes so much and very much lag):@cyan citrus

[cyan citrus]

We unfortunately will not be able to help you with such account related issues through the community.

[cyan citrus]

From where did you download the game?

[iron zodiac]

Taptap It's korean Version,But from my globle version it's same here too

[dawn crypt]

Can @lime juniper help me?

It's a serious issue for me

[cyan citrus]

We provide community support only for the global version of PUBG MOBILE and please only download the game through the official App/Play Stores.

[dawn crypt]

It's second time I got this... It's very very very annoying

[iron zodiac]

Bro i install my globle version from Playstores but i'm talking about lags,It goes so much lag and i don't think so anybody can help me):

[cyan citrus]

If it is possible for you, I would recommend you to reset your device one time. For further assistance, please reach out to the customer service in-game. We will not be able to help you with that any further through the community.

[cyan citrus]

How much internal storage you have left in the device? Is your device heating up when playing?

[dawn crypt]

I can't because I already faced this 1 time and it's 2nd time. And for that today I can't play a Important Tournament and soon crew challenge is coming.

[bronze bay]

Bro just get iPhone

[iron zodiac]

You already asked me this but by thre way yes it goes hot sometimes

[cyan citrus]

We will not be able to help you with that any further through the community. Should you require further assistance, please reach out to the customer service.

[dawn crypt]

@lime juniper where are you please help me

[iron zodiac]

You'll give me money to buy bra?

[cyan citrus]

If reinstalling the game and the basic troubleshooting steps did not make any difference, it is either an issue because of your device getting heat up or an issue with the device itself. In that case, you will need to upgrade your device to better one, @iron zodiac.

[iron zodiac]

So i should delete pubg right?

But how season 9 i played hd on 50 fps and enjoy a lot why now it's like this

[iron zodiac]

@cyan citrus which devices are good to play?

[cyan citrus]

You can try to ask other players in off-topic channels, @iron zodiac.

[iron zodiac]

Okay thanks for you helps

[cyan citrus]

You are welcome!

[night rose]

I've been playing Metro Royale for quite some time, but there is a question: when to fix the bug, where you can climb behind the fence, which is used as the border of the map, and shoot from there RadiationZone

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night rose. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[cosmic viper]

Can’t change the region

[cyan citrus]

What is the issue you are facing when trying to change your region, @cosmic viper?

[lament kite]

Help! I was written off UC for no reason

[cyan citrus]

Please add more details about the issue you are facing or share a screenshot, @lament kite.

[lament kite]

One moment

I bought 325 UC and activated from through Midasbuy, UC enrolled, but after a while literally after 20 minutes they disappeared. What to do? Attached is a photo of the account, a photo of the balance of the current UC and a photo message from PUBG about the enrollment of UC @cyan citrus

@cyan citrus help plz

[cyan citrus]

Did you receive any notice in your game mail regarding the deduction of the UC amount, @lament kite?

[lament kite]

one moment

No, I didn't receive a UC write-off notification from my account. I just received a message about enrollment @cyan citrus

After enrollment, there were 361 UC on the balance sheet, and after a while it became 25 UC @cyan citrus

[storm flume]

Please contact the customer service for further assistance, @lament kite. Refer to subpoint 5.4 in #faq for further information.

[lament kite]

What should I do?

@cyan citrus

[cosmic viper]

First it says when I was trying to change is

Mobile num

[cyan citrus]

Please contact the customer service through inside the game for further assistance.

[cosmic viper]

And otp

But after that it says

Change email

I don’t have email

[lament kite]

There is no help with the loss of UC @cyan citrus

[cosmic viper]

And can’t log out the email

And I reached at help and support

Today I see my that how to change

It shows

The same

But today I can put psw

I got the code

But after it said error

and I restarted

Again shown the old one

[cyan citrus]

There will be separate options available in customer service FAQ. You will need to record your issue through AI and select the options accordingly to connect with a customer service representative. After that, wait patiently for a response.

[lament kite]

Thx i try

[cyan citrus]

Please share a screenshot of the issue you are facing when trying to change your region.

[rocky coral]

Hello Admins/Mods please change my nick to - Aslan

Thank you

[cyan citrus]

Done. For future reference, please use the #discord channel for such matters related to the Discord server, @rocky coral.

[rocky coral]

Sure ❤️

[raven kiln]

Hello

Im having issues with logging in via twitter

I have alrdy updated twitter to their newest update

But still facing the same problem.

[cyan citrus]

What is the issue you are facing, @raven kiln? Could you please share a screenshot?

[raven kiln]

Heyy, i think i might have solved it

Thank you though!

❤️

[cyan citrus]

You're welcome!

[night cloak]

Hello , I just got banned for teaming with CHEATER.I don't even know this person is cheating . I played 4-5 games today with that person and instantly I am getting banned cuz of it ? Need someone to solve this soon as possible . I am subscripted player and spend a lot on game . This what I am now experiencing is not going in your favor PUBGM . I hope for quick respond and fast solving problem . My account was never punished since the day PUBGM started so this is quite shocking to be honest.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[rigid cosmos]

Didn’t get my PMWI T-Shirt

[cyan citrus]

The PMWI outfit becomes available on September 16, so you will receive it via in-game mail after that date, @rigid cosmos.

[edgy olive]

I was banned for 7 days, for teaming with a cheater that I had no ideal was cheating. I had my tier removed and all my hard work. The cheater rabbit 10 yr ban was revoked and pubg said ok you wasn't cheating gave all his stuff back but I still have my ban and my ace dominator removed

[polar marsh]

Please refer to the private message from @polar marsh for further information, @edgy olive.

[quartz scaffold]

I want to enter Rom Voice with an admin who sees someone playing a hacker

[cyan citrus]

I don't understand your concern, @quartz scaffold. Could you please rephrase it?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @brittle maple. Remember to read through #faq before asking questions in the support channels.

[brittle maple]

is rpm coming tomorrow or on 19 Aug?

[green agate]

It ends at UTC 0:00 so any time after that point a new pass will be released.

[brittle maple]

can you pls tell me the exact date? indian time

[green agate]

We do not know the exact date due to some passes requiring more time to put out than others. With that said, you can most likely expect it to come out within 48 hours.

[median plover]

Hello Pubg Mobile Team
My account has been got banned for no reason i didn’t break rules and I don’t cheat in the game please help me to get back my account I’m 4 years player pubg 🥲💔
Thanks Pubg Mobile Team

[polar marsh]

Please refer to the private message from @polar marsh for further information, @median plover.

[cyan citrus]

The new Royale Pass will be released on August 19, 2:00 UTC.

[rigid cosmos]

Good to know

[slow nest]

I shipped from the site but there is no payment receipt

[mortal apex]

Have you purchased from Midasbuy?

[slow nest]

yes

[mortal apex]

You may try to find the receipts in your emails.

[slow nest]

Fraud and lying company

[mortal apex]

Please be advised that purchasing from unauthorized websites is not allowed.
We recommend to use only these resources and in-game:
▫️- https://www.pubgmobile.com/pay.

[granite totem]

Good evening, my gaming account was stolen. How to get it back, it doesn't work through the game.

[storm flume]

Please contact the customer service for further assistance, @granite totem. Refer to subpoint 5.4 in #faq for further information.

[flat umbra]

Hello, I am from even the streamer, and I need support from the company personally, and I hope that you will support me with followers and publications, as I spend a lot of money on my account
https://fb.gg/v/eZ0f1FuEQ8/ thanks

[loud warren]

Would send popularity to people who use my vibe n drive code !

[celest shadow]

To find a better-suited content creation program for you, please refer to subpoint 3.1 in #735483472432594994 for a list of our regional communities.

[celest shadow]

Feel free to share this in #media.

[granite totem]

@celest shadow Good evening, my game account was stolen and Google Play and Facebook were unlinked. How can I regain access?

[storm flume]

Please contact the customer service for further assistance, @granite totem. Refer to subpoint 5.4 in #faq for further information.

[glacial crater]

I'll try again here

[midnight snow]

Dyno man

Help me

@storm flume

[gloomy escarp]

@alboz

[midnight snow]

@static sleet help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @midnight snow. Remember to read through #faq before asking questions in the support channels.

[clear needle]

Is this the right channel to put this?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @clear needle.

[midnight snow]

My Account Has 2 Links Hacked I Have Only 3rd Links How Do I Recover

@gloomy escarp

@storm flume

@static sleet

[feral forge]

You should first try contacting the respective social media support of your compromised login methods in question to recover your access to your accounts.

[gloomy escarp]

@midnight snow Your both social media account links are hacked or email hacked??

[midnight snow]

Social Media Account

Facebook and Goggle

[feral forge]

Contact Facebook and Google customer support to recover your access to your accounts, this is the most efficiency way.

[midnight snow]

I have only email link

[gloomy escarp]

You can unlink Facebook but it's not possible to unlink mail from pubgmobile account

@abdul basit try to recover gmail

And unlink face book

[midnight snow]

Please Speaking in Urdu

[gloomy escarp]

Urdu is not allowed here bro

[midnight snow]

Ok

[late valve]

M14 release date?

[gloomy escarp]

Check #996546243859853424 @abdul basit

[late valve]

??

[gloomy escarp]

Which one??

[cyan citrus]

The new Royale Pass will be released on August 19, 2:00 UTC, @late valve.

[late valve]

Okay ❤️

[clear needle]

When are we getting back rp with 100 lvls

[cyan citrus]

There is no information about such change, @clear needle. You may provide your feedback about the game through #996458713126797405 in compliance with the channel's guidelines.

[clear needle]

[tribal skiff]

I have more wins than the the number 1 player. My flag and region are both spain but it still says different region… what do i do?

[cyan citrus]

Please share a screenshot of your basic settings of the game, @tribal skiff.

[tribal skiff]

Idk where the region option is

It disappeared a couple updates back

[cyan citrus]

When did you last time changed your region, @tribal skiff?

[tribal skiff]

right now

is that the problem?

[cyan citrus]

As you have recently changed your region, there might be a delay before it takes effect in the regional rankings, @tribal skiff. Try again after Monday when the regional rankings will reset. As for the option to change your region, it is not available for the accounts registered in European continent.

[tribal skiff]

ok

i had similar problem b4

b4 i changed region i was also not on any leaderboards

i had spanish flag and a random country for region for the bonus challenge

[cyan citrus]

It is recommended that you select a region in the game where you are physically located, @tribal skiff.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[terse prawn]

hi i have problem

can u help ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @terse prawn. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Can you play this game with controllers?

[cyan citrus]

Use of peripheral devices is not allowed when playing the game on any handheld device, @night cloak.

[torpid saffron]

hallo

any one help?

[cyan citrus]

Hello! How may we help you, @torpid saffron?

[torpid saffron]

i cann't log in to my acc

[cyan citrus]

Please add more details about the issue you are facing, @torpid saffron.

[torpid saffron]

when i log in this massege appeer

@cyan citrus

[cyan citrus]

Please change the file to MP4 version pr share a screenshot instead, @torpid saffron.

[torpid saffron]

how?

[cyan citrus]

Share a screenshot, @torpid saffron.

[torpid saffron]

his is screenshot

better?

@cyan citrus

[cyan citrus]

Got it! Thank you, @torpid saffron. This issue has already been resolved. Please update your Twitter application to the latest version and try to log in again.

[torpid saffron]

i try by my facebook

same issue

[cyan citrus]

Is that when you try to log in with the Facebook?

[rare sun]

His hacker name GENJI Gaming I found him at cheer park https://www.facebook.com/reel/1046107842705753?fs=e&s=cl

[torpid saffron]

i first try Twitter this problem appear then i try Facebook its appear again

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @rare sun. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[cyan citrus]

Please update your applications to the latest version first using the Google Play Store.

[torpid saffron]

ok i will try

tnx

[autumn gazelle]

My account has been banned for no reason this is the iD 5150050225

[polar marsh]

Please refer to the private message from @polar marsh for further information, @autumn gazelle.

[vague nymph]

Can i convert my VNG account to global?

[sturdy thistle]

hello people, one question I changed the server by mistake and when I play I get full lag and it becomes impossible to play

[feral forge]

No, that isn't possible.

[feral forge]

Unfortunately, your only option is to wait for the cooldown to end, there is no other way. Please be careful next time.

[tepid vapor]

#memes message
is doing this okay? @celest shadow

[bronze bay]

Hi can anyone tell me when next airdrops drops or it’s just random

[celest shadow]

Thank you for the report. It has been removed.

[celest shadow]

It appears randomly.

[lone atlas]

about what time will the Season change today in pudg because I don't know

[quaint spade]

Guys the club feature is not showing in my game what should i do??

[honest shuttle]

Hello how to fix lag at Close combat when enemy fire the bullet it cost much lag

I always lose in close combat

But i can win in long range

[dark river]

You know your account has been stolen, need help

[honest shuttle]

What

[dark river]

I need help my account is stolen

[unreal aspen]

You never ever get help from support about the hackers took the account from owners

[dark river]

I have a phone connection, but he does not want to enter

[storm flume]

Please contact the customer service for further assistance, @dark river. Refer to subpoint 5.4 in #faq for further information.

[twilit schooner]

why cant i unfriend certain people?

[honest shuttle]

Because

Im pro

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dawn crypt.

[plucky garnet]

I received 10s of copyright strikes on my YouTube channel all at the same time which suspended my channel. I don't believe any of them are valid because they are videos of my gameplays. The strikes were by "Tencent" with the email address of [e-mail]. Is there anyway to get these removed or at least reviewed?

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @plucky garnet. We may otherwise have to mute you.

[green agate]

This may be a visual error or a bug. You should consider reporting this if you feel that it is necessary.

[gloomy escarp]

Because they are your social media friends if you want to delete them just unfriend them from your social media @twilit schooner

[dusty pilot]

Hey my account got hacked the hacker just put his phone number in the email link i was having my email he changed to his please help me i got every proof of purchase the account is really expensive please help me 🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻

[storm flume]

Please contact the customer service for further assistance, @dusty pilot. Refer to subpoint 5.4 in #faq for further information.

[dusty pilot]

Discord wont help ?

[feral forge]

Please be advised that we are unable to assist players with account related issues here on Discord.

[midnight wyvern]

@vast marsh

You messed with the Russians
My account is worth a lot of 100,000 rubles.
You think you'll get away with it?

Bug, lot big of 1.000.000 rubles

If you give me back my account
I'll give it to you

[thorn garnet]

where is my plane?

I called the helicopter

😫

@lime juniper

I WANT TO BE COMPENSATED

[hushed girder]

Hi beta version realising today ?

[wide dove]

But there way to get 50 uc I have 1150 uc I want to buy beard

[unreal aspen]

Unbelievable support from PUBG mobile they answer you after you one year gone with the hacker playing normally and fully freely on id that I had it four years ago unbelievable

[storm flume]

Please do not use languages other than English, @charred pewter. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

We provide community support only for the global English version of PUBG MOBILE here, @hushed girder.

[feral forge]

Could you please elaborate with your inquiry?

[teal vigil]

Hi there, You fired the flare gun but probably didn't fire it at the right angle. If you aim while shooting a flare gun, the circle next to the aim will shrink, right? I think the call was canceled because you shot too early before the circle was reduced by 100%🥲

[oak kelp]

Question: How many people I can invite to my custom cheer park? I need know maximum number of people.

[thick yew]

When is the 2.2 beta coming

You guys said the 18th and it’s already the 18th

[cyan citrus]

It is not available yet, @thick yew. Please keep an eye on #news and in-game events.

[iron zodiac]

Hi,Wtf is that when i wanna download something in pubgm it goes loading and it tern my Wi-Fi off?

I have a good connection but your game tern my Wi-fi off

[thick yew]

In the 2.1.5 forums error 403 said they will release the 2.2 beta on the 18th

I’ve already seen prepatch notes as well

[iron zodiac]

Can somebody help?

[feral forge]

If you have already contacted the customer service in-game, you will need to wait patiently for a response from them, @unreal aspen. As mentioned before, we are not affiliated with the in-game customer service and are unable to assist you with such issues any further, therefore please refrain from repeating the same inquiry here.

[wide dove]

But like I want to buy uc with Iran money from midasbuy

This is problem

Because I can't

[cyan citrus]

When it will be available, you will get notified in #news or through in-game. We don't have further information regarding it yet. Thank you.

[wide dove]

Why I can't buy uc from midasbuy with Iran money

[thick yew]

lol I’m sure there is another discord server for the beta testers

[iron zodiac]

Somebody help mee

[feral forge]

Because PUBG MOBILE is not available in Iran.

[thick yew]

1x1 map Nusa

[wide dove]

It's is

You can play it with using vpn

[feral forge]

Usage of VPN is not recommended, @wide dove.

[iron zodiac]

It's about 1 hours that i'm waiting to download 60m but it's kick me out of game!

[iron zodiac]

Yes it is bruh

[wide dove]

Why ?

[iron zodiac]

So how we should play pubg?

/:

[feral forge]

You can consider this as a reference:

[feral forge]

Your account may be suspended as a result of using a VPN. Therefore, we do not recommend using it.

[oak kelp]

Thanks 🙂

[iron zodiac]

Just tell us what we can do? Wb dns?

[wide dove]

Is iphone 12 support 90 fps ?

[feral forge]

Hello, @midnight wyvern. How can we assist you?

[feral forge]

No.

[iron zodiac]

Am i a bot?

Why nobody don't answer me

[feral forge]

We are unable to assist players located in a region that the game is restricted in.

[quaint spade]

bruh 5 hours and no answers??

[iron zodiac]

I mean this bro

[feral forge]

It is not available for every region yet.

[feral forge]

Could you please provide us a video recording of it?

[iron zodiac]

Yes wait

[iron zodiac]

@feral forge

[feral forge]

Please try to use a different internet connect or change your DNS settings, you may refer to subpoint 4.3 in #faq for further instructions in this regard.

[bright harness]

Hi

My accont is ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @bright harness.

[iron zodiac]

I tried but it didn't work,And i'm using vpn because with dns pubgkr don't let me log in it will say your server is busy.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @iron zodiac.

[thick yew]

You guys seriously need to update this game monthly instead having a 2 months update cycle. The game is getting boring. There’s nothing new to do. Rank season should also last 1 month instead of 2. This will also prevent people boosting other accounts which is good

[cyan citrus]

Please provide your feedback about the game through #996458713126797405 in compliance with the channel's guidelines, @thick yew.

[thick yew]

They never read any of that lol if they do they would of listened by now. It’s clear that the only thing they care about is money.

[cyan citrus]

Please do not beg for in-game items.

[obsidian maple]

@polar marsh

Hilow man

[cyan citrus]

Hello! How may we help you, @obsidian maple?

[obsidian maple]

Yes help me @cyan citrus

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @obsidian maple. Remember to read through #faq before asking questions in the support channels.

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[junior isle]

Hi
i have problem any one can help me ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @junior isle. Remember to read through #faq before asking questions in the support channels.

[midnight wyvern]

He scammer

I payed $75 him

[feral forge]

Why did you pay him for?

[midnight wyvern]

To delete someone else's number from my account

Can someone really delete this?

I've already spent a lot of money

But he somehow logged into my account

[feral forge]

Only the in-game customer service can assist players with account related issues.

Please be advised that you should not answer any messages that is sent to you privately regarding your account, especially if they use any excuses to ask for your login credentials or other information. Please keep in mind that no one from the support team, whether the customer service or the moderators of this Discord server, will ask you for these information.

[tall plover]

I didn't get the PMWI 2022 T-SHIRT from the event

[cyan citrus]

The PMWI outfit becomes available on September 16, so you will receive it via in-game mail after that date, @tall plover.

[tall plover]

@cyan citrus ok thanks

[cyan citrus]

You are welcome, @tall plover!

[junior isle]

can you help me

[cyan citrus]

Please state your issue first, @junior isle.

[junior isle]

thanks for your support can you please accept my friend request

[cyan citrus]

State your issue here, @junior isle.

[junior isle]

@cyan citrus you work with TENCENT my issue with them .

[cyan citrus]

We will not be able to help you if you do not state your issue, @junior isle. If you do not want to add details about your query, please leave the support channel.

[junior isle]

@cyan citrus ok my issue with STAR Frames they didn't send to my account

[cyan citrus]

Could you please elaborate, @junior isle?

[native scaffold]

Where can I get a team??

[summer cloak]

@cyan citrus helo sr

[chilly spade]

You mean rpm team? Can you please elaborate?

[cyan citrus]

Hello! How may we help you?

[native scaffold]

Yep mate

[junior isle]

@cyan citrus i played the last tournament for PMSC 2022 and they already sent the frames to the players and me I didn't receive I already talked to organizers and they said when we sent the list to TENCENT we forgot your ID and we now send them new list but until now I didn't receive . If you can accept friend request i will share to some photo .
thanks alot

[summer cloak]

@cyan citrus Sir there is a lot of problem of buying UC in Pakistan

[chilly spade]

You may use #activities for that purpose by sending your team code.

[native scaffold]

Ok thanks

[cyan citrus]

Where did you talk to the organizers?

[cyan citrus]

Could you please add more details?

[junior isle]

on discord

[cyan citrus]

Where did you talk to the organizers on Discord?

[summer cloak]

@cyan citrus midas by official website Easy Paisa and Jaz Cash pemint is not Enabled

so plz help me

[cyan citrus]

Those channels are under maintenance, @summer cloak. Please use alternative channels for now.

[summer cloak]

I do not get it

[junior isle]

yeah on our channel please accept the request I will send our chat

[cyan citrus]

The payments methods you have mentioned above are currently not available.

[cyan citrus]

My private messages are enabled. There is no need to accept the friend request.

[summer cloak]

But why?

[thorn garnet]

no there is a mark on the map

[cyan citrus]

No information regarding this.

[thorn garnet]

so I fired it at the right angle

[junior isle]

ok I send to you in private @cyan citrus

[teal vigil]

Oh, I didn't see the helicopter mark behind your mark🤦‍♂️

[summer cloak]

What do you mean you are saying that this thing is not at this time.

[thorn garnet]

So I think this is a bug
I waited for about 30seconds after the game telling me that the helicopter arrived

@teal vigil

[chilly spade]

Did you contact any of moderator and sent them your in-game id?

[cyan citrus]

The payment methods are not available at the moment and we do not have information about when they are going to be available again. For further assistance with Midasbuy, please feel free to reach out to their customer service through the e-mail below:

[e-mail].

[summer cloak]

ok

[thorny willow]

yo, the shop of the crabgrass on the after match has F...g bug!
please fix it!

😩

[feral forge]

Feel free to create a post in #996546243859853424 in compliance with the channel’s pinned instructions.

The UC rewards will be sent later this month.

[thorn garnet]

It seems that I am not allowd to send a message there

[chilly spade]

The reaction to your message shows that it has been noted.

You will recieve it soon.

[chilly spade]

#996546243859853424 not #735483472432594994 you can tap on the #996546243859853424 to get redirected to the channel.

[thorn garnet]

How can I get into #issues
I seldom use diccord
QAQ

[chilly spade]

#996546243859853424

Just tap on the message i send above.

[thorn garnet]

After I tapping it
I entered Guidelines

[chilly spade]

It is the the fourth channel in the support category.

Can you find it? if not
Kindly send a screenshot of channels here.

[thorn garnet]

I give up

(It is too hard)

T_T

[cyan citrus]

Please try to update your Discord client, @thorn garnet.

[thorn garnet]

OK

[worn edge]

Hello , For howmuch days I must not login into game that give me Rename ID card ?

[chilly spade]

After 20-25 days you will recieve return rewards.

[thorn garnet]

Nice I can see issues now

[worn edge]

But I saw someone received in 7 days ?

[chilly spade]

For the first time its 7 days.

[worn edge]

Ok I got it now

[cyan citrus]

Glad to hear that!

[thorn garnet]

I created a post

[feral forge]

Thank you. Your post will be reviewed by the community team soon.

[soft field]

I would like to report an issue

[feral forge]

What does it regard, @soft field?

[soft field]

It's regarding the M13 royale pass Noctum terror set

It's glitched

[feral forge]

Could you please check if this is the issue you want to report?

https://discord.com/channels/393088095840370689/1007477829866356787

[soft field]

Yes exactly like that

In the royal pass showcase it's cape is floating but in my lobby it's not

Why is that

[feral forge]

Could you please include user details about your numeric user identification, server, device, network and country in the post? It would be helpful if you can provide a video recording of it too.

[soft field]

61215548903

[feral forge]

Send the details in the post, @soft field.

[soft field]

The cape is still in my lobby

[feral forge]

Can you send it in #1007477829866356787 ?

[soft field]

I have sent it

Now I'd like to know when is this issue going to be resolved

[feral forge]

The community team will review the posts soon, @soft field.

[soft field]

Plz do . I grinded so hard for this set today all together and now looks like a waste of time

I really hope it gets fixed soon

[iron zodiac]

Bruh it's same in Global version too

[cyan citrus]

How may we help you, @small ravine?

[small ravine]

Hello, I have a problem logging in. I have this message. Please reply

[cyan citrus]

This is cool-down before you can log into your account again, @small ravine. There will be cool-down before you can log into account again if there are multiple failed login attempts.

[small ravine]

I can't log in once and I have this problem and now I can't log in.

[cyan citrus]

What is the other issue you are facing when trying to log into your account, @small ravine?

[small ravine]

There is not only this problem, I want to solve it. Please

[cyan citrus]

I understand, but what is the other problem, @small ravine?Could you add more details about it or share a screenshot?

[small ravine]

No. Only when I click on Twitter (the account to which the game is linked) this problem appears only.

[bronze bay]

about what time will the Season change today in PUBG because I don't know

[cyan citrus]

Please update your Twitter application to the latest version using the Google Play Store and try to log into the account again.

[cyan citrus]

The new Royale Pass will be released on August 19, 2:00 UTC. Cycle 3 Season 7 will end on September 19.

[small ravine]

Ok I will update and see



[bronze bay]

Ok

[bronze bay]

No I’m like asking when the ranks are Gonna reset

[cyan citrus]

Next month, after September 19, @bronze bay.

[small ravine]

Thank you, thank you very much, I updated the Twitter app and the problem was solved.. Thank you all



[cyan citrus]

Glad to hear that and you are most welcome, @small ravine!

[night cloak]

hello guys i need your help

my pubg account has been scammed and scammers have added thier emai/phonenumber

i have recovered link social media accounts and now i cant login deu to secondry verification

how can i unlink the email/phonenumber

and i dont have uc purchase screenshots waht should i do guys please help me ?😭😭😭😭

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

sir i cant login to the game please help me can i mail pubg mobile serice

[cyan citrus]

If you can't access your account, you may try to contact the customer service through the login menu using the Help option located at the right side of the screen, @night cloak.

[night cloak]

dear sir i have tried multiple time they keep asking the screenshots of purchase uc

and i have discarded them what should i do now😭

[cyan citrus]

As we only provide community support through this platform, there is unfortunately nothing we can do to help you with compromised accounts, @night cloak. You may try to contact them again or create a new account to continue playing the game.

[night cloak]

i have spent all my pocket for that account 😭

[cyan citrus]

Your account security is your own responsibility, @night cloak. Please refer to my previous again. We will not be able to help you with that any further.

[night cloak]

how can i mail the customer service

outside the game

[cyan citrus]

The e-mail for the customer service is [e-mail]. However, the only recommended way to contact the customer service is through inside the game, @night cloak.

[edgy wagon]

Hello, there is someone who has insulted me and I want to punish him

@cyan citrus

[cyan citrus]

Did it happen on Discord or in the game, @edgy wagon?

[edgy wagon]

In game

[cyan citrus]

Please use the built-in report feature to report the player or take the matter to the customer service, @edgy wagon.

[edgy wagon]

Ok thanks

[cyan citrus]

You are welcome!

[near bloom]

I want someone to help me solve a special problem guys, my account has been banned for 10 years and I play with mobile without using any cheating programs

[polar marsh]

Please refer to the private message from @polar marsh for further information, @near bloom.

[agile cliff]

my account got hacked, my google account is still linked but as soon as I try to log in trough google I have to go trough the 2 factor authorification process. since the hacker changed the linked e-mail and phone number I cannot proceed further, pls help.

[storm flume]

Please contact the customer service for further assistance, @agile cliff. Refer to subpoint 5.4 in #faq for further information.

[feral forge]

You must provide the required user information first.

[kind scaffold]

hello i got banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @kind scaffold.

[bronze bay]

Ok

[short tiger]

why i vant log in to my account ! Facebook or Twitter both not working

[unreal aspen]

But I’ve been waiting one month and half for something very important I spent a lot of dollars on my account how and after 4 years with me a hacker took it in a second is this a hard situation or not

[short tiger]

hopefully someone replies me quickly
i have scrims :(

[cyan citrus]

Are you using an Android or Apple device, @short tiger?

[short tiger]

android @cyan citrus

[thorny gyro]

my account was banned for 10 years ((

[polar marsh]

Please refer to the private message from @polar marsh for further information, @thorny gyro.

[short tiger]

i logged out to change my pic on Twitter
but this time it doesn't work
usually works normally

[cyan citrus]

Please update your Twitter and Facebook applications to the latest version using the Google Play Store and try again, @short tiger.

[short tiger]

okay❤️

@cyan citrus you right thanks for help ❤️❤️❤️

[cyan citrus]

You are welcome, @short tiger!

[fading pewter]

Name of Device: VIVO V20
Internet Service Provider: TELENOR PAKISTAN
Player ID 5341762929 (Abdullahkhan50 )
DEAR CONCERN TEAM,
Pubg mobile I have a issue of buying UC IT SAYS PLEASE CHANGE YOUR REGION TO PURCHASE CURRENTLY MY REGION IS PAKISTAN. AND I AM PLAYING FROM PAKISTAN. BUT STILL GETTING THAT ERROR PLEASE CHANGE YOUR REGION.

@polar marsh please support me

[storm flume]

Please contact the customer service for further assistance, @fading pewter. Refer to subpoint 5.4 in #faq for further information.

[fading pewter]

Already did but no action

[cyan citrus]

We unfortunately will not be able to help you with purchase related issues through the community, @fading pewter. Please continue with the customer service.

[mental kindle]

Hello, I hope someone from technical support responds to my message

I talked about before you released my account from the ban because it was banned on purpose, and this is not a PUBG Mobile company, and my account is very expensive, and this is C, and if the ban is not lifted, I will communicate with the strongest supporters of the PUBG Mobile game and it will interfere

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mental kindle.

[short cove]

Peace be upon you, I have a linked account in Gmail, and it entered via e-mail, which allows me to register a new account

[cyan citrus]

I don't understand your issue completely, @short cove. Could you please elaborate?

[short cove]

My account is linked to Gmail and when I log in today it takes me to register a new account

[night cloak]

just wanted to ask is medium 20 or 25 fps and is low 10 or 20 fps

Low - 10 fps

Medium 20

High 30

Ultra 40

Extreme 50 to 60

90 fps above 60

@night cloak

nah sorry i only trust mods cuz ive got lots of people tell me different stuff like some told me thst low is 20 some said its 10 and some people said thst medium is 20 some said its 25 so im waiting for a mods answer

[mellow warren]

I need help in my account

[storm flume]

Please contact the customer service for further assistance, @short cove. Refer to subpoint 5.4 in #faq for further information.

[mellow warren]

My problem are in #996546243859853424 please help

[fickle salmon]

Hello, today I tried to log in to my account on an iOS device, but it didn’t work out because I used to play on an android device, and now I want to play on my iPad, well, on my phone, I linked my account to Google mail, but here I can’t through Google I can only enter through the mail through the game, I enter this mail that I entered that are tied to the account, but for some reason I have the wrong rocks or mail, and what happened and writes that the password is wrong, what should I do, how can I reset all the data from the account, I can tell any

[cyan citrus]

Low: 20 FPS. Medium: 25 FPS. High: 30 FPS. Ultra: 40 FPS. Extreme: 60 FPS. These are the maximum frames per second you can get depending on the frame rate option you are using.

[cyan citrus]

You will first need to have access to an Android device and link your PUBG MOBILE account to a second social media account like Facebook or Twitter. After that, you can log in normally on an Apple device. You cannot log in with Play Games on an Apple device. Regarding the e-mail login, please try to change your password or use the verification code to log into the account.

[fickle salmon]

Thanks

[cyan citrus]

You are welcome!

[brave tulip]

https://www.youtube.com/watch?v=HZgB7c2gKw8

Guys, whats wrong? All thinking he is clean. XD

[charred wharf]

My account has been hacked recently need help

This are my account details

[storm flume]

Please contact the customer service for further assistance, @charred wharf. Refer to subpoint 5.4 in #faq for further information.

[peak marten]

How can i report someone who is a scammer. Scams people with phishing links. Steals peoples pubgm accounts?

[cyan citrus]

Where did this violation happen, @peak marten?

[mellow warren]

Hi can you help me

[cyan citrus]

How may we help you, @mellow warren?

[mellow warren]

I sent it to you in private because it's little bit big problem

[cyan citrus]

State your issue here, @mellow warren.

[mellow warren]

Peace be upon you, I was giving my account to my friend in Saudi Arabia, he changed the area inside the game and made it Saudi Arabia and the server he changed it to Middle East, when he play , he enters normally in seconds , which is my account, I want to enter a match, he does not enter me, and if he enters me, it takes a lot of time (between five or ten minutes) while my friend, if he enters the account, enters it in seconds without changing the mod or anything
Suggestion: I expect the solution either to change my server returns to Europe or to pin my account ip to Saudi Arabia
Thank you for your time heart

This is now

It's not letting me play while my friend in same mod with Same match making setting they let him play

[cyan citrus]

Account sharing is against the terms of service of the game, @mellow warren. Please refrain from mentioning about such activities again. Regarding matchmaking, there are different factors involved and it mainly depends on players' activity. This is unfortunately not something we can help you with through the community. For further assistance with this, you may reach out to the customer service in-game.

[mellow warren]

Where

Custom service not working for me

.

[cyan citrus]

This is Game Wiki, not the customer service. Please refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[mellow warren]

He was using my device I think that's ok

[cyan citrus]

Account sharing is not allowed, @mellow warren. Even if he is using your device.

[mellow warren]

Alright thanks

[peak marten]

there is a guy sent my friend message ingame asked him for whatsapp number then he sent him the phising link on whatsapp, after he clicked that link his pubgm account was gone as he was using it to login using facebook.

[mellow warren]

When I press customer service it take me to game wiki

[cyan citrus]

Please be advised that your account security is your own responsibility, @peak marten. You should never share your login information or enter your login information on any malicious website. Regarding such violation in the game, please use the built-in repot feature or reach out to the customer service for further assistance.

[cyan citrus]

For how long have you been facing this?

[mellow warren]

Maybe like 6 months

[cyan citrus]

What is the device you are using and from where did you download the game, @mellow warren?

[peak marten]

I know my respinsibility thats why he was not able to hack my account. But friend is 17yrs old he didnt know. About phising links. He was told its about a tournament registration.

[mellow warren]

Realme x2 pro from app gallery store right now but it's been the same problem when I was using Google play

[cyan citrus]

For compromised accounts, please reach out to the customer service of your social media accounts and customer service in-game for further assistance.

[cyan citrus]

Could you please make a report regarding this in #996546243859853424 channel?

[mellow warren]

Alright

[peak marten]

he is unable to login to pubgm as hes account as he was using facebook to login with. Also the scammer/hacker also have blocked my friends facebook account so cant reach facebook authorities.

• we know that account is gone. We want to report the scammer we know his real pubgm id. How can we report him to pubgm authorities?

[cyan citrus]

As mentioned earlier, you may report the player using the built-in report feature or reach out to the customer service in-game for further assistance, @peak marten. We unfortunately will not be able to help you with such reports through the community.

[peak marten]

Can i report the scammers account on behalf of my friend ingame?

[mellow warren]

If sharing account against the terms why did pubg add trusted devices in game?

[cyan citrus]

A player can use multiple devices, but you cannot share your account with another user, @mellow warren.

[cyan citrus]

You may do if you have the enough evidence about the scam attempts.

[peak marten]

we have screenshots.

[storm flume]

Please contact the customer service for further assistance, @peak marten. Refer to subpoint 5.4 in #faq for further information.

[mellow warren]

Nice support BTW thanks for your time 🦦

[cyan citrus]

You are welcome, @mellow warren!

[slim spruce]

Hello! What should I do if I have a valid "Redemption code" but it does not work?

[cyan citrus]

You may try to use this link to redeem the code: https://www.pubgmobile.com/redeem/. If you are unable to use a redeem code, it might be invalid or it may have been used earlier. For further assistance with this, you may try to contact the customer service in-game, @slim spruce.

[mellow warren]

What should I do now game not letting me in any match? Is there any possibility to change my server or region?

[cyan citrus]

You can try to reach out to the customer service through the login menu instead, @mellow warren.

[mellow warren]

OK I will try

There's no customer service button

[cyan citrus]

Got it! Please also attach this screenshot in the same post you created in #996546243859853424, @mellow warren.

[slim spruce]

thank you

[cyan citrus]

You are welcome!

[little pivot]

Full hack

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @little pivot.

[mellow warren]

Is there a place other than in-game support to fix match making problem like email or other?

[cyan citrus]

The e-mail for the customer service is [e-mail].

[mellow warren]

They answered me with that

[cyan citrus]

Can you try to uninstall the game and try to download it from Google Play Store, @mellow warren?

[flat meteor]

Still haven’t received pmwi t shirt

[cyan citrus]

The PMWI outfit becomes available on September 16, so you will receive it via in-game mail after that date, @flat meteor.

[night cloak]

Best country for local events?👍 😋

[turbid bolt]

Hello my Facebook was hacked I retrieved it I had my gmail linked but they linked a phone number. Now I can’t log into my pubg account. Any help?

Help anyone ?

[storm flume]

Please contact the customer service for further assistance, @turbid bolt. Refer to subpoint 5.4 in #faq for further information.

[plain latch]

My account has been hacked I need help

[storm flume]

Please contact the customer service for further assistance, @plain latch. Refer to subpoint 5.4 in #faq for further information.

[cinder vapor]

hello

I want Help het

My account has been banned Can I find out why?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cinder vapor.

[night cloak]

I just got hacked

[pseudo sphinx]

Hello I want help my account got banned and I did nothing 😅

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pseudo sphinx.

[plain latch]

This person stole my Twitter account

[storm flume]

Please consider blocking the user or reporting the content to Discord, @plain latch, as we are unfortunately unable to assist with behavior outside of our Discord server.

[plain latch]

Now there are two problems from the first problem, my account was stolen through the mobile number, and now my Twitter account was stolen

Thank you, thank you, thank you, thank you, thank you, thank you to me

[pastel terrace]

Hi

I need someone answer me please fo this question

What is the meaning of this reason

Can anyone explain it for me plz

[thick yew]

2.2 beta where is it

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pastel terrace.

[earnest turret]

Hello pubg support

Please, I have a big problems !

on my account

can you help me to get my account back

Please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @earnest turret. Remember to read through #faq before asking questions in the support channels.

[earnest turret]

I have a pubg account , I have all the link information that prove that the account is mine , But a bad friend get into the account and make second verification by his mobile number , And I can not log in to the game right now

So, How can I get back the account ?

[plain latch]

To all users, there is no support here, they all need the only support through the game application

[hushed girder]

Today I played Chinese Version And it's Sooo Smooth . I also want the Global Also do something on the game it looks more realistic 😅 and smooth just a suggestion

[plain latch]

To all users, there is no support here, they all need the only support through the game application

To all users, there is no support here, they all need the only support through the game application

There are many thieves here

They stole me

[storm flume]

Please do not use languages other than English, @plain latch. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[plain latch]

Ok

[storm flume]

Please contact the customer service for further assistance, @earnest turret. Refer to subpoint 5.4 in #faq for further information.

[earnest turret]

give me please the customer service user or number or email to contact with them

[tall surge]

Hi

Hello, I need help, they are trying to steal my account

[autumn kiln]

Hi! What should I do if I was not given the main award at the event, although it was written that I would be awarded, but the award did not arrive in the mail

[plain latch]

To all users, there is no support here, they all need the only support through the game application

[autumn kiln]

Okay, but where exactly

[fallen grove]

cheated

there was an exchange and he cheated

[feral forge]

Could you please elaborate your concern?

[feral forge]

Please refer to subpoint 5.4 in #faq for further instructions.

[feral forge]

Could you please elaborate or provide a screenshot?

[plain latch]

To all users, there is no support here, they all need the only support through the game application

[storm flume]

Please consider blocking the user or reporting the content to Discord, @plain latch, as we are unfortunately unable to assist with behavior outside of our Discord server.

[autumn kiln]

I went through the PMWI 2022 joint viewing, as the last reward I was promised a T-shirt and 2 drawers, but only 2 drawers came, and no T-shirt