questions

[lusty holly]

Thank you Nadia 😁

[proper garnet]

[night cloak]

What do I do if my account gets banned without any cheating ؟

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[tardy sky]

Hello, I can't restore my account, please help

[storm flume]

Please contact the customer service for further assistance, @tardy sky. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

Is Snow Ghillie Suit removed? i played 3 matches in vikendi earlier and in every crate that i found there were only Dark Brown Ghillie Suits

Its also weird and doesnt make sense because the dark brown ghillie suit stands out in the snow

[quick sentinel]

Can I buy uc with paypal

??

[serene geode]

help

[feral forge]

Yes, you can use this as payment method in Midasbuy (https://www.pubgmobile.com/pay).

[feral forge]

How can we assist you?

[versed dawn]

need help with gameloop things and have questions

[feral forge]

Dark brown ghillie suit and snow ghillie suit both can be found in Vikendi airdrop, and it is totally random.

[feral forge]

We mainly provide community support only for the mobile platform. For further assistance with GameLoop, please visit their website or Discord server.

https://www.gameloop.com/.

[versed dawn]

cant find the link to their discord

[topaz cypress]

Does he mean the North American server inside Buggy or North America intended for those countries?

[peak sequoia]

Nickname: ͜͡V؄SPARROW
Player ID: 5230214275

My account banned without any reason - I never used any illegal tools - I always follow the Games rules never break any rules - I think you system have glitch or some misunderstanding - Please review my account and remove the Ban ASAP -

[polar marsh]

Please refer to the private message from @polar marsh for further information, @peak sequoia.

[celest shadow]

Yes, that is the server for the match.

[topaz cypress]

I am South American, is this possible and how will I be notified of the time of the match, when it will start and how I will participate?

[celest shadow]

The preparation match has ended. You may refer to the time.

[topaz cypress]

ohhh 😮

[wet turtle]

how can I change my ID number?

[azure gull]

U cant

No such thing

[twilit mantle]

Hey any support here plz

[junior birch]

How may I be of assistance today?

[twilit mantle]

I wanna ask if red magic phones are still banned in pubg mobile tournament like pmco and pmnc

[twilit mantle]

I wanna ask if red magic phones are still banned in pubg mobile tournament like pmco and pmnc

[pure kestrel]

Hey there is anyone here to help pls

I try to log in last night on my pubg like usually but i got a message asking me secundary verification with a phone number i never put there

I have linked only with my facebook wich i still have also my facebook is vonectet to a 2FA

[snow spear]

I submitted a complaint through help and support and it is being processed since 4/30/2022 until now, the problem has not been resolved so far, I hope to address the complaint as soon as possible
ID: 5250931291

[pure kestrel]

I am getting this message since yesterday never got it before and i dont know that number please anyone can help me@here

[frank osprey]

Hello, my account has been banned for 10 years without a logical or real reason. Is there an error in your system?
I want a solution to this problem please.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frank osprey.

[near basin]

But I haven't been banned, what should I do? (

[limpid pendant]

Hello, I have lost my account. It didn’t get hacked or banned

[celest shadow]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[storm flume]

Please contact the customer service for further assistance, @pure kestrel. Refer to subpoint 5.4 in #faq for further information.

[celest shadow]

Please be patient until it has been processed. You can check the claim status.

[celest shadow]

How can we help you?

[storm flume]

Please contact the customer service for further assistance, @limpid pendant. Refer to subpoint 5.4 in #faq for further information.

[rotund steppe]

My Twitter account was hacked by fack PUBG link
So my Twitter account linked to my PUBG account
So the hacker enter my PUBG account and banned my account
You can check the hacker device
Now i can reach my PUBG account by Gmail, Emil, phone number
Please reactivate my PUBG account
And unlink Twitter account from my PUBG
PUBG ID : 5355754655
PUBG name : INF丨MAYADA
Gmail linked to my PUBG account: [e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rotund steppe.

[glacial wind]

Hello how do i download the music tracks to play in the lobby???

[balmy wolf]

Go to profile and then click on [e-mail]#3533

@glacial wind

[glacial wind]

How do i get the ones i dont own?

[balmy wolf]

Wait for a event, if they will come back.

[keen coral]

Help me pliz

Help me pliz

[amber lake]

hello team,

I accidentally pressed on guardian verification and I clicked on region and it asked to agree or disagree to transfer your data to outside EEA. After that I saw a pop up saying "Your account will be deleted in 7days and please contact the customer service." Can you please cancel my Guardian verification action and not delete my account? I spent a lot of money on my account, I don't know what to do. Please, help me!!

I'm looking forward to your response.

[iron zodiac]

Why i can't log in ?

And telling this too can somebody help??

[night cloak]

Why my phone does not support 9 fps? i took a look at gpu watch(fps meter) it runs 90fps but my device graphics settings is high so when i open pubg it stucks at 30fps

Is Tencent customer service#0786 is real tencent customer?

[celest shadow]

If you cannot access the 90 FPS option despite of your device meeting the minimum hardware requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6.

[celest shadow]

No, this is a scammer. Refer to #735483472432594994 for further information.

[night cloak]

Okay thankyou for the help i will block that guy

[iron zodiac]

@celest shadow brow help me

[celest shadow]

Please refer to subpoint 4.4 in #faq for further information, @iron zodiac.

[tidal shuttle]

I need help @celest shadow

[celest shadow]

How can we help you?

[storm flume]

Please do not use languages other than English, @fading moat. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[near hazel]

Hello respected sir!

My Pubg Id Was Hack!...
You can chack my details... I have already send Mail to pubg support.. But I am still waiting for positive response..

MY Pubg id is :..➠ PUBG Mobile Character ID :► 5275828267
I Am Youtuber Plz help me ..My youtube link..
https://www.youtube.com/channel/UCeUWwx864Fxs8GRRYfNYD-Q

My Pubg Account Was Link This Gmail.My Gmai is ..
[e-mail]
My Phone Number is.03407314200
Plz Help Me Quick

I also same name channel on Facebook.. I was daily basis video upload...
You can chack my details.. I am ownr this I'd..
I will provide you all legel data if your demand...
Plz Help Me to recover my id...

My live streaming link.
https://youtu.be/4YiJmDI3oWw

Hacker change my Gmail.&. Phone number...
Now hacker use cheat code & Ban My Id For 7 days....
Please help me quick.....i am your customer please help me...

[fading moat]

Hello my name is TiKToK・0MAR
My account has been banned without varning or cause and I have not violated the terms and conditions of the game and I hope that my account will be returend and solve the problem
This is my account ID 5472892051

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fading moat.

[storm flume]

Please contact the customer service for further assistance, @near hazel. Refer to subpoint 5.4 in #faq for further information.

[sand furnace]

Hello?

[tidal shuttle]

@celest shadow we can talk in private

Pls

It's about my account and I don't want everyone to know

[sand furnace]

Dude u gotta wait

Chill

[storm flume]

Please do not use languages other than English, @wanton vessel. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

For account-related issues, please contact the in-game customer service, @tidal shuttle. Refer to subpoint 5.4 in #faq for further information.

[tidal shuttle]

@celest shadow How do I talk to the in-game service?

[wanton vessel]

Bring back the pajamas

[tidal shuttle]

Bro my account was stolen

[night cloak]

Refer to subpoint 5.4 in #faq for further information. @tidal shuttle

[tidal shuttle]

Please help me

@celest shadow

[storm flume]

Please contact the customer service for further assistance, @tidal shuttle. Refer to subpoint 5.4 in #faq for further information.

[tidal shuttle]

It was hacked

[celest shadow]

Please be advised that the moderators of the Discord server are not affiliated with the in-game customer service and are unable to assist with account-related issues, other than to direct you to contact the in-game customer service.

[tidal shuttle]

@celest shadow How do I contact in-game service?

[celest shadow]

You may contact the in-game customer service from:

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[tidal shuttle]

Ok

Thx

[iron zodiac]

@celest shadow cleaned cache and it's telling this again

[tidal shuttle]

@celest shadow

[chilly spade]

Have you tried all ways explained in #faq subpoint 4.4?

[iron zodiac]

I did it

But didn't work

[chilly spade]

Repair or reinstall the game?

Do you have a stable network?

[iron zodiac]

Clean cache and after it dowload files from pubgm and then repair

I don't have more network to download():

[chilly spade]

Try changing dns settings.

[night cloak]

My frnd merit is not increasing

[iron zodiac]

I did

[night cloak]

How to Increase Merit Points in PUBG Mobile if you are having less than 60?
The merit of the players reduces by 30 points if he kills his teammate. It might occur after a lot of warning, but sometimes, in the rarest cases, the merit can decline by more than 50 points. However, the solution to increasing merit in lesser time is pretty simple.

~ Step 1: Play SOLO Classic Matches

~ Step 2: The distribution of Points based on how you finish in that game

+3 for completing a match in the top 10
+2 for ending a game in 11th-50th place
+1 for ending a game in 51st-100th place

[iron zodiac]

I do all these thing that wrote

[night cloak]

He has done all of this

[chilly spade]

Try changing network

If it still doesn't help please try it again later.@iron zodiac

[night cloak]

But still it's not increasing

[night cloak]

?

@chilly spade

[iron zodiac]

I mean i have but if it didn't work idk to when i should dowload and dowload again,My network is not free

[chilly spade]

Play the matches and dont leave matches.

You will get merit points when the match ends.

[night cloak]

He did

He said to me that he did

[chilly spade]

Try logging in later.

[iron zodiac]

[chilly spade]

You will get it later wait.

If you have played correctly.

[night cloak]

It's been 2 days

[night cloak]

Ok I'll wait but if it doesn't work what should I do?

Contact you guys back?

[tidal shuttle]

@celest shadow You don't understand, at that moment I was watching a tutorial on YouTube and I was on my account where I am logged in with several platforms, the most important one is pubg, and at that moment it appears to me that I logged out for my account And then that person blocked my phone, after I unlocked it, it took a few minutes, I go to gmail to put the password to the account to log in and it tells me that it has been changed and I can log in Only with Facebook and give something else when it blocked my phone and gave me a reset Only with Facebook and give something else when it blocked my phone and reset the phone and I no longer have that account and I can no longer remove the email link from the pubg account it says I don't have enough Days on this phone and I would like to know how many days I have to wait

[glossy niche]

guys my facebook account is disabled and now i cant access to my account in pubg what should i do?

[pure kestrel]

I didnt get a clear response i saw my account online today changed name deleted my clan deleted all my friends this is not fear how can u let something happening i am here and trying to recover before its to late it should be a chat were u can contact directly

I put more than 20k euros and than dont get help directly this is not fair

[feral forge]

If the Facebook account is your only linked login method to your game account, you will need to contact the Facebook support in order to recover that account, this is the only way.

[glossy niche]

how can i contact the facebook support

[feral forge]

You can contact Facebook support at https://www.facebook.com/help for further assistance.

[glossy niche]

ok thank you so much

[feral forge]

Please be advised that we are unable to assist players with account related issues here on Discord, other than to redirect you to contact the respective social media support and the in-game customer service.

[brave shore]

Hello anyone here from PUBG mobile can help me?

[feral forge]

What does it regard?

[brave shore]

@feral forge my account had already 49 mythic from 50 and i need one more to reach mythic fashion and now before 10 minutes i opened the mummy crate and i had the mythic helmet but it's still at 49 mythic and I can't take my title!!

What's the problem? It's stucks at 49

@feral forge r u here?

[celest shadow]

Please note that only Mythic-quality permanent outfits count towards the progress of this achievement. Helmets do not count.

[empty oracle]

I mean can we advertise and let other send us pop?

[autumn glade]

How can i know my pubg mobile registration date !!

[empty oracle]

For example: “can anyone send me pop? I’ll send back” @cyan citrus

[autumn glade]

@celest shadow

[brave shore]

@celest shadow thanks for ur feedback

[celest shadow]

Yes, you may use #activities.

[autumn glade]

Can you reply to me !

[celest shadow]

You can try checking when you first downloaded PUBG MOBILE or check the date you linked your first social media account.

[autumn glade]

I can't find first Time to download PUBG, its okay date of social media link ?

Because i need it necessary because my pubg account was stolen and they ask me for registration date ! To unlink hacked social !

@celest shadow

[night cloak]

Hello

Will this name get me banned

[celest shadow]

If you created your account with it, you can use the date.

[celest shadow]

Which username?

[strong vault]

Where is xsuit

[cyan citrus]

The new X-Suit will be available soon, @strong vault. Please keep an eye on #news and in-game for more information.

[proven crescent]

Where is the permanent version of this parachute? I don’t see it in the new spin

[polar marsh]

Please refer to the private message from @polar marsh for further information, @elder flame.

[hollow falcon]

I’m not receiving 2nd verification message

[ruby apex]

The mythic dances from the sets in pharaoh are not avaliable in cheer park. I equipped them and it says empty in cheer park on their slots. Dont tell that those sets’ dances are just for the lobby cuz imma be disappointed

Since when sets dances are just for the lobby??

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @ruby apex. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[night cloak]

I can't get the new golden free pan

By following from my insta

[storm flume]

Please contact the customer service for further assistance, @hollow falcon. Refer to subpoint 5.4 in #faq for further information.

[digital gyro]

Why is it taking my uc away

And why does this show up when I try to buy uc

[storm flume]

Please contact the customer service for further assistance, @digital gyro. Refer to subpoint 5.4 in #faq for further information.

[languid gust]

how do i check my merit and get it higher

[weak field]

@languid gust Play Solo matches Then Your Merit will increase

[languid gust]

it won tlet me

how much merit do I gain per game

[cyan citrus]

You can check your current merit through your profile details under Merit System, @languid gust. The highest merit is 100 and merit recovery is related to time spent playing the game and in-match performance.

[cyan citrus]

What is your current merit?

[ancient shadow]

Guys when I play metro why can't I see the colour of the crate when I kill the enemy

[final owl]

Hello, my account has been suspended and I did not cheat and I did not commit any violation and I have evidence of this from video clips. Please review my account and I am sure that I did not add any files or manipulate the system. Please review my account. This account number (541445736)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @final owl.

[compact parrot]

I've been playing pubg for 3 years. Logged into my account fine tonight, but then when I tried to relog there seems to be an issue with auth from Twitter? I enter my twitter login and hit enter then it's just a white screen with no information at all there. if I click close it says auth revoked. Why? How can I fix this? Already tried uninstalling and reinstalling, and reauthorizing, still seeing that blank white screen upon entering my twitter info.

[storm flume]

Please do not use languages other than English, @cedar wraith. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cedar wraith]

I am the one who who reported that one of the team members might be a cheater, so how can I be banned with him???

My id 5268881078

[feral forge]

Your account is currently banned is that what you mean?

[feral forge]

What is the device that you are using?

[raw goblet]

HELLO, I REQUEST THE REQUEST TO DELETE THE PLAY GAMES LINK ON MY ACCOUNT, CAN THE ADMINISTRATORS CONTACT ME

My ıd 5204571226

I've been playing since 2018 I request you to help me

HELP

[compact parrot]

iphone 12. see when I update my profile pic on twitter it doesnt update in game, and this may sound dumb but I usually just open pubg, log out and then right back in to get my profile pic to update. so today I updated twitter pic, then opened pubg and got in just fine.. logged out and tried to log right back in and it's giving me the blank white screen... there are no options and it wont bring me to game. I tried going to Twitter and revoking auth, thinking it needed to re-authorize but this still happens

[raw goblet]

I request that the deletion of play games link be canceled or deleted immediately without waiting

Nadia HELP me

[feral forge]

Could you please try to perform a routine repair from login menu of the game and reset your device network settings through Settings > General > Transfer or Reset iPad > Reset > Reset Network Settings. Restart your device and try to log into the account again.

[feral forge]

It is not possible to unlink the login methods immediately, for account related issues please contact the in-game customer service for further assistance.

[raw goblet]

THEN I WANT THE DELETE PROCESS TO BE STOPPED

nadia can you please help me

[feral forge]

As said above, for account related issues please contact the in-game customer service, we are unable to assist you here in this regard.

[compact parrot]

this worked thanks so much!!

[raw goblet]

So, can you help to remove the link directly without waiting for in-game support?

[feral forge]

Please refer to my above responses, I have already answered you.

[vernal hatch]

@feral forge

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vernal hatch. Remember to read through #faq before asking questions in the support channels.

[vernal hatch]

Can u please help m

[feral forge]

Please state your issue.

[vernal hatch]

I cant purchase my uc

[feral forge]

Could you please provide a screenshot?

[vernal hatch]

And then I wrote a mail to pubg

I followed all the instructions but I can’t

Please fix it i have to create opening 🥺

[raw goblet]

Can you give me an e-mail address where pubg mobile authorizations will return to me?

[feral forge]

This is not something that we can assist here. For purchase and account related issues please contact the in-game customer service for further assistance in this regard.

[vernal hatch]

Okie thanks

[feral forge]

The e-mail address ([e-mail]) is only meant for general inquires, for account related issues, only the in-game customer service will be able to assist you.

[night cloak]

@final owl

[night cloak]

He has a pubgm related issue but is unable to text in this channel for some reason

[feral forge]

You may inform the user to direct message me instead, @night cloak.

[night cloak]

Oki

[night cloak]

@final owl come talk to her

[night cloak]

its not apples end. My hz remains at 120 when recording other games only on pubg it drops

[chilly lake]

i was block one of my friend, after few days i was unblock him. Now he can't give popularity to my id. What is the solution of this issue?

[night cloak]

anyone from support team can contact me please i just open from net cafe found my account get ban 90 days

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[steady sedge]

31

[regal blade]

How to contact tencent?

[feral forge]

Regarding?

[regal blade]

Transfer in-game mail to linked mail

[storm flume]

Please contact the customer service for further assistance, @regal blade. Refer to subpoint 5.4 in #faq for further information.

[misty vault]

Hi?

I see a sell cheat of pubg in Instagram

This link for chet

Plise ban

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @misty vault.

[noble finch]

Hello
My name is Beshr .My account was banned and you know that I didn’t use any thing to cheat but my phone is huawei and it doesn’t support google play services so I use an app called (our play) just to charge some UC because I have got balance there and I think you can check that😞💔
My game ID is: ‪5161951967‬
My email is: [e-mail]
Please help me because I really didn’t cheat or even played on this (our play) and it is not a cheating app 💔
Kind regards ❤️

[polar marsh]

Please refer to the private message from @polar marsh for further information, @noble finch.

[night cloak]

Hello,
Yesterday i bought 300+25 UC in PUBG. However, i want a refund. I need the money back. Is it possible to get a refund?
Thanks

[cyan citrus]

It is not possible to refund the purchase items in the game, @night cloak. For further assistance with this, you may reach out to the customer service in-game.

[night cloak]

I did, its completely useless. I just need my money back...

[cyan citrus]

We unfortunately will not be able to help you with that through the community, @night cloak.

[night cloak]

Is there anything i can do?? I need that money more than UC...

[cyan citrus]

The only way to seek help for purchase related issues is through the customer service, @night cloak.

[frozen zealot]

Hello

@cyan citrus pubg is not answering my request to remove a nmbr maliciously linked to my account today earlier they removed email and nmbr both but now they are linked again 😡

Is there anyone here who can help me with this issue

[fiery plinth]

Need help!
So I blocked this guy on Pubg, but he keeps inviting me from his recents list. Is there any way I could block him from inviting me?😩

[cyan citrus]

A delayed response from customer service can be expected due to enormous number of requests every day. As we only provide community support through this platform, we unfortunately will not be able to help you with compromised accounts, @frozen zealot.

[night cloak]

Would at least they be able to help me?

[pallid crest]

My account got hacked by someone else who is using 3rd link and he set secondary verification. I am unable to login to account. I need help. Please help me to recover my account.

[cyan citrus]

I don't think it is possible, @fiery plinth. You can ignore the invites of the player.

[fiery plinth]

😭 😭

[cyan citrus]

As we are not affiliated with the customer service, we will not be able to answer on their behalf. Please continue with the customer service.

[frozen zealot]

@cyan citrus what do you mean by a compromised account

[storm flume]

Please contact the customer service for further assistance, @pallid crest. Refer to subpoint 5.4 in #faq for further information.

[night cloak]

Okay, i'll try thanks... 😔

[frozen zealot]

@cyan citrus i have spent thousands in this account this is not what iam expecting to hear

Its been a month since iam reporting the issue

Come on noww

???

[celest shadow]

Please be advised that the moderators of the Discord server are not affiliated with the in-game customer service and are unable to assist with account-related issues, other than to direct you to contact the in-game customer service, @frozen zealot.

[pallid crest]

Subpoint 5.4 in #faq is not helpful.

[frozen zealot]

Could you please explain me the reason that my email and nmbr is erased and iam adding my nmbr again and agian that fails and all of a sudden the nmbr that i reported comes back no one else is using my id pubg itself is responsible for it

What do we do abt it @celest shadow

[iron zodiac]

Bro you said to me to reset your settings of phone and i do,Now i install the pubgm and it's telling this and i read #faq and do all things that it wrote and i still can't log in can you tell my problem? @cyan citrus

[celest shadow]

Please understand that we are volunteers and cannot help you with account-related issues through the community. Please contact the in-game customer service for further assistance.

[frozen zealot]

@celest shadow forward this message to the responsible team please i have done that many times but no replies

[cyan citrus]

What is the login method you are using and what is your device?

[iron zodiac]

A50

Samsung

[pallid crest]

Here is the problem. The (85*******71) number is not belong to me. Someone is still using my account.

[storm flume]

Please contact the customer service for further assistance, @pallid crest. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

What is your country and the login method you are using? Also, from where did you download the game?

[frozen zealot]

@celest shadow the option was available earlier to link email and number although i am requesting to remove the number they removed both number and email i was happy but at the same time i was unable to link email or number but now the just popped up again the same thing

[pallid crest]

@storm flume .refer to subpoint 5.4 in #faq is not helpful for me.

[iron zodiac]

Iran,google play

[celest shadow]

You may contact the in-game customer service from:

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[frozen zealot]

@celest shadow my in game region is israel but i am actually in Pakistan what should i select in the option asking my region

[celest shadow]

You should choose the region you live in.

[iron zodiac]

@celest shadow bro can u help me?

[pallid crest]

@night cloak .this will be helpful only when i login to that account. I am unable to login.

@celest shadow .the (85*******71) number is not belong to me.

[winged rover]

I need help am not getting 4th link (number) reset code am unable to login without reset what can I do plz help

Am not getting code on this num but I tried another number on that num I got code but not getting on this account

[cyan citrus]

Can you try to log into the account in Google Play Games first?

[storm flume]

Please contact the customer service for further assistance, @winged rover. Refer to subpoint 5.4 in #faq for further information.

[weary furnace]

Hey guys i have huawei p40 pro and the game still 60 fps

[cyan citrus]

Devices with the minimum hardware requirements of 90Hz display refresh rate, and Snapdragon 865 or Dimensity 1100 central processing unit, can access the 90 FPS option with Smooth graphics.

If you cannot access the option despite of your device meeting these requirements, it may be supported in the future instead. You may submit https://forms.gle/e1cyNbdzbbhAuYWQ6, @weary furnace.

[obsidian cedar]

My id got banned for no reson

[polar marsh]

Please refer to the private message from @polar marsh for further information, @obsidian cedar.

[weary furnace]

Pubg mobile 90 fps device huawei p40 pro is listed with 90 fps but i cant find it i only get 60 fps

[cyan citrus]

Refer to my this response, @weary furnace.

[echo berry]

I purchased Prime Plus but items not delivered its been 8 days and yet no item received and I can’t buy again because already one is purchased.

[storm flume]

Please contact the customer service for further assistance, @echo berry. Refer to subpoint 5.4 in #faq for further information.

[echo berry]

Where? In-game?
If yes?
They are not cooperating where else should I contact?

[regal blade]

Customer service is not good

They don't know what we are saying

[ruby saffron]

Hello

I need your support on an issue

[tropic linden]

Peace be upon you. I am facing a problem in unlinking the mobile from within the game in my account that I own. I lost my mobile number and I have all the account information except for the mobile number. Can you help me?

[storm flume]

Please contact the customer service for further assistance, @tropic linden. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Please add more details about the issue you are facing.

[tropic linden]

Can you help me to unlink the mobile number?

[ruby saffron]

I can't login to my Pubg Mobile account

My connected Facebook account was hacked and disabled by Facebook administration

Although I want to get my account back, I could not reach an authorized person.

[cyan citrus]

Do you have any other login method connected with the same PUBG MOBILE account, @ruby saffron?

[cyan citrus]

Please contact the customer service.

[tropic linden]

Can you help me to unlink the mobile number?Cause I just lost it

[cyan citrus]

You have been answered here, @tropic linden.

[ruby saffron]

I don't remember. I can't learn.

[cyan citrus]

What do you mean, @ruby saffron?

[ruby saffron]

I don't know if there is a linked account or not, even if I try other methods, new accounts are always opened.

There was no number in my time, it came with the new update

[cyan citrus]

If you do not have access to your account, you will first need to recover access to your social media account by contacting the respective customer service: https://www.facebook.com/help. Your other option is to create a new account and continue playing the game, @ruby saffron.

[ruby saffron]

Quendi

[tropic linden]

How can I contact customer service

[ruby saffron]

Do you have an office in Turkey?

[cyan citrus]

Through inside the game. Please refer to #faq sub point 5.4 for further instructions on how you can contact the customer service.

[cyan citrus]

For regional communities, please refer to #735483472432594994 sub point 3.1.

[ruby saffron]

Quendi

[tropic linden]

Is there a solution other than contacting the customer service inside the game

[ruby saffron]

I want Brendan Greene's number

[cyan citrus]

For your issue, the only way to seek help is through the customer service. Please be advised that it is your own responsibility safeguard your account and the login methods linked to it.

[ruby saffron]

I've been dealing with the same things for years.

[cyan citrus]

There is no such thing. Please reach out to the customer service in-game for further assistance with your issue.

[ruby saffron]

no return i tried a lot

[cyan citrus]

Not something we can help with through the community.

[ruby saffron]

why are you doing injustice to your user

[cyan citrus]

We are not the customer service. Please refer to my this response again and reach out to the customer service of your social media account or customer service in-game, @ruby saffron.

[sand furnace]

Hello? Anyone here online?

[cyan citrus]

Hello! How may we help you, @sand furnace?

[sand furnace]

Im banned@for 10years the game mode metro and idk why I did nothin wrong no glitch no nothing

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @sand furnace.

[sand furnace]

Huh?

[empty olive]

Pharaoh X Suit bugs: 1st one is that you cannot use the emote in spawn island with the suit level 7, if you equip it to level 6 works.
2nd frenzy headshot doesn’t work in classic mode, just in tdm 😤.
3rd one the suit lights up when you shot even if you don’t hit someone, don’t know if that’s a bug…

[feral forge]

Feel free to post this in #996546243859853424.

[spice cipher]

Nadia gib xsuit to test

[iron zodiac]

Bro thanks for your helps i fix it by myself

[cyan citrus]

Glad to hear that and you are welcome, @iron zodiac!

[iron zodiac]

[regal blade]

Customer service didn't helped me.

Can you guys pls contact tencent to transfer my in-game mail to my linked mail

[cyan citrus]

What do you mean by that, @regal blade? Do you want to change your linked e-mail?

[regal blade]

I mean I got 1 mail in my in-game mail

Which I want to tranfer it to my mail which is connected to my game account

[cyan citrus]

Please share a screenshot of your basic settings of the game, @regal blade.

[regal blade]

You mean this

[cyan citrus]

Yes. Do you want to change this linked e-mail, @regal blade?

[regal blade]

What I am saying is

I think not possible.

I am saying is that

I got 1 mail in my in-game mail

So now I want to tranfer that 1 in-game mail to my yahoo mail which is linked with my account.

[cyan citrus]

You can change your linked e-mail by tapping on the Change option and after you meet the requirements to change the linked e-mail, @regal blade.

[dapper shard]

Hello 👋🏽

I didn't receive my golden pan

I followed esportspubgmobile on Instagram

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @storm lynx.

[regal blade]

I think you didn't understand

Well I am saying is that some event organizer contacted through in-game mail

Which I want is that is it possible to transfer that to my yahoomail which is linked with my account.

[cyan citrus]

Are you referring to the System mails in the game, @regal blade? Could you share a screenshot?

[regal blade]

Its a giveaway event man you have to wait for till end.

Then they will pick a winner and announce it

[regal blade]

Yes system mail

Is it possible to transfer it to yahoomail

[cyan citrus]

No, it is not possible to transfer System mails to external e-mail services, @regal blade.

[regal blade]

I asked esports channel

To contact the event organizer

They didn't gave me details

I also told them pls contact the event organizer to contact winner through external mail.

Even they are not helping me.

I think there is no solution to my problem.

I asked for support before

In January after the event ended

I asked Quendi, Maokai. There was also a guy named Dan or something.

Its been 8 months

Now they have contacted the winner

Now I can't event reply

[cyan citrus]

I believe you have already been answered multiple times for the same issue in PUBG MOBILE Esports Discord server, @regal blade.

[regal blade]

Yes they also don't have any solution

[cyan citrus]

You have already been answered, @regal blade. Please do not continue with this.

[night cloak]

What this means

[cyan citrus]

Please reach out to the customer service in-game for further assistance with your issue, @night cloak. Alternatively, you can try to make purchases through https://www.pubgmobile.com/pay.

[night cloak]

Ok

But if i buy uc from this site, when will i recive them

[cyan citrus]

For most of the cases, you will receive the purchased items instantly, but sometimes there may be a delay, @night cloak.

[night cloak]

Ok thanks

[cyan citrus]

You are welcome!

[barren hare]

Anu contact email for pubg

Or can i open ticket for help here?

[cyan citrus]

What is your issue, @barren hare?

[stable mauve]

I haven't been receiving pubg email verification codes and have been trying on many days this week. there are no new messages from pubg in my inbox and junk, but older verification codes are there so i didn't get my email wrong. how do i fix this

[storm flume]

Please contact the customer service for further assistance, @mellow moat and @stable mauve. Refer to subpoint 5.4 in #faq for further information.

[keen coral]

Help me pliz

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @keen coral. Remember to read through #faq before asking questions in the support channels.

[mellow moat]

Atleast tell me what it means by my account is at risk? And btw which account does it refers to? My google account or ingame account

[cyan citrus]

We unfortunately will not be able to help you with such account-related issues through the community, @mellow moat. Please continue with the customer service.

[keen coral]

#faq my account was stolen please help

[waxen kelp]

@celest shadow

[chilly spade]

You may contact in-game customer support for more info.

Refer to #faq 2.7 abd 2.8

@waxen kelp can you please state your issue?

[keen coral]

#faq those support in the game does not unsubscribe





those support in the game does not unsubscribe

[waxen kelp]

Hello I don’t have one but I am a bit lost can you explain the weekly event or send me to a guide chat?

[chilly spade]

Can you please elaborate?

[waxen kelp]

How does the event’s work

[chilly spade]

You may refer to #matches pinned message.

[waxen kelp]

Alright one more question

[keen coral]

#faq technical support for the development of the economy does not unsubscribe help me get my account back please

[waxen kelp]

Do you enter by being active or by putting your name like in scrims?

[exotic badge]

ineed help i get this because i killed the investigator

iget this again

[keen coral]

/rank

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @exotic badge.

[ruby schooner]

When i recharge uc it says my account is banned

[cyan citrus]

There will be a custom room match. You can enter the custom room by entering the details that will be provided in #matches channel in accordance with the schedule of matches.

[cyan citrus]

Please share a screenshot of the issue you are facing.

[waxen kelp]

Thank you for your time

[cyan citrus]

You are welcome, @waxen kelp!

[winged rover]

I reset my 4th link password and create new one and when I complete all steps to login account this interface occurs what can I do

@cyan citrus

[raven juniper]

PUBG MOBİLE PMCO?

[cyan citrus]

Please elaborate, @raven juniper.

[storm flume]

Please contact the customer service for further assistance, @winged rover. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Please do not send messages that contain your personal information, @plain relic. For your issue, the only way to seek help is through the customer service. We will not be able to help you with that through the community.

[plain relic]

The customer service that you reported to me is negligent and ignoring the problem and I have been talking to them for seven days and they have not helped me!! If you can't help me, then what's the point of your presence in society?? It's very strange

[plain relic]

If you can't help me and help others, why are you here? If, according to what you told me, you are not helping, why are you in this channel, close it and go to sleep?

[plain relic]

I found this channel to help others. If you do not want to help, it is supposed to remove you from the channel and bring someone else instead of you. Help is provided with all honesty and dedication. There are no laggards here.

[cyan citrus]

This is a channel meant for community support with volunteers trying to help with general game related issues, @plain relic. When it comes to account related issues, the only way to seek help is through the customer service. Please be advised that we are not affiliated with the customer service, therefore we will not be able to help you with account related issues, other than to redirect you to the customer service, @plain relic.

[plain relic]

The customer service was reported, but they are procrastinating and prolonging the issue. Who will help me?

[cyan citrus]

They are the only one that can help with your issue, @plain relic. Some cases may take longer than usual due to enormous number of requests every day and depending on the nature of the case. Your patience is highly appreciated in this regard. Please do not be persistent by repeatedly asking about the same issue in the community channels as this is not something we can help you with.

[plain relic]

There are monitors who can communicate with the pubg administration, why don't they help me?

[cyan citrus]

You have already been answered, @plain relic. Please avoid being persistent.

[terse steeple]

Please change my region change nahi ho raha 5251268913

[cyan citrus]

What is the issue you are facing, @terse steeple?

[terse steeple]

Please help Karna

[cyan citrus]

Please elaborate on the issue you are facing, @terse steeple.

[terse steeple]

Show nahi ho raha country Pakistan karna hai main khud Pakistan se hun 5251268913

Please help

[fading wharf]

What is email of pubg mobile for support

[safe tundra]

hello admin im sorry that i've made mistake that makes my merit goes down. i promise i wont bomb my teammate again, can you return my merit back, im pushing conqueror and now i cant play ranked

[storm flume]

Please refer to subpoint(s) 3.7 in #faq for further information, @safe tundra.

[feral forge]

[e-mail]

[storm flume]

Please do not use languages other than English, @terse steeple. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cursive tapir]

When does pmco tournament registration start?

[regal tree]

Please confirm the time is am or pm because stream set up up at am

[feral forge]

All times in the schedule is in PT.

[bleak wind]

5322311839

[feral forge]

You may seek assistance related to PUBG MOBILE esports at https://discord.gg/esportspubgm.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @bleak wind.

[safe tundra]

admin how much merit can i gain maximum / day, cause i got 5 merit by playing 5 matches, but i cant gain any more today

[still mica]

Good evening, someone hacked my bank account and made a purchase from within the PUBG Mobile game, not me. I want a solution to recover my money. I hope to take the matter seriously and help me solve my problem.

[night cloak]

Hello, I purchased from my yettel provider and I did not receive my purchase uc! Please help me!

[frigid vine]

Hey guys i need someone to help me

I got banned because of teaming up with a cheater for two unranked matches

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frigid vine.

[stuck terrace]

My account has been hacked !! Linked to the account phone number! and I can't get in! I have 3 bindings and I can't access them! please help before they untie all bindings! or block your account permanently

please help before they untie all bindings! or block my account permanently😭😭😭

[celest shadow]

You can increase your merit by playing Classic mode matches. Merit recovery is related to time spent playing the game and in-match performance.

[celest shadow]

Please contact your bank or the in-game customer service for further assistance in this regard.

[celest shadow]

Please contact the website's support for further assistance. We only recommend purchasing UC in-game or via https://www.pubgmobile.com/pay.

[feral forge]

Could you please provide a screenshot of your in-game settings?

[celest shadow]

Please contact the customer service for further assistance. Refer to subpoint 5.4 in #faq for further information.

[stuck terrace]

where can i write there??

[celest shadow]

You may contact the in-game customer service from:

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-right.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[stuck terrace]

I can't write there! no way ! what can i do please help me! I can't log into my account!

5264701753

how to make me write to a person and not a bot

[feral forge]

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, you are not permitted to change your county/region.

[lime juniper]

PUBG MOBILE Brand Guidelines

▫️ Last Updated: July 29, 2022

New CI will take effect from version 2.2.

[feral forge]

Unfortunately, changing region is not possible for account that is in the EEA region, and there is no other way.

Once your account region is changed to one of the EEA region, your account is bound to the GDPR laws, and as long as the law exist, you are not permitted to transfer your account data at will.

You may refer to the role section in #735483472432594994.

[night cloak]

um question if im going thru the process of getting rid of a hacker link on my account and customer service is asking for a screenshot receipt dated 3-6 months old i did not purchase any uc between 3-6 months so what do i do?

[halcyon axle]

Hello, what is violated user agreement? I got ban**ed for that reason and I read them all, and I don't see any broke, I play like any normal player and I don't do anything, I just play on game loop and I don't even have the full smart idea to use a hack or to enable it. Could someone explain? Please do not mute me, I'm here to get support

[polar marsh]

Please refer to the private message from @polar marsh for further information, @halcyon axle.

[tender maple]

Hi, sorry for the late trouble but how do I remove the child protection because I’m not a kid 😥

I can’t text with my friends

[night cloak]

I received this after purchase, please help!

[drowsy python]

How can I get vouchers for bonus challenge ?

I mean ticket for bonus challenge

??

[night cloak]

HELP?

[compact oar]

If you have made illegal or unofficial purchases in the past or if you were involved in refund fraud, the UC will be deducted until the total amount has been recovered. You may also be restricted from using certain features in the game. For further assistance with this, you may contact the customer service in-game.

[night cloak]

This is some mistake! 🙂

[mild tendon]

U bought the acc?

Or bought some ilegal uc?@night cloak

[night cloak]

I only bought with Yet, mobile service

[night cloak]

Sure, I bought the uc, but it doesn't show on my uc. No, I didn't buy an illegal uc.

[mild tendon]

How many uc u bought with,,Yet,,?

[night cloak]

I bought 445 uc and got 0 from it.

[mild tendon]

Try to buy just from Pubg app, I always do that and never had any problem

[night cloak]

All my ucs were purchased from Hungary Yettel, a service provider, I don't know what illegal ucs they deduct half of.

[mild tendon]

It dosent worth to buy unofficial uc

Where u from

[night cloak]

That's it, I bought it on the pubg app.

[night cloak]

So far I have never had a problem with this.

[mild tendon]

Then I dont know, try to contact staff

[night cloak]

Hungary.

[night cloak]

I'm trying to make a connection, but it doesn't work! :/

[smoky carbon]

Hi

[mild tendon]

Hi

[smoky carbon]

Where can i find a support to talk to

[mild tendon]

Here

[night cloak]

I'm waiting for that too! 🙂

[mild tendon]

@smoky carbon what happend

[smoky carbon]

HHHHHHHH alriight then

Thank uu

[night cloak]

Has it ever happened to you that you did not receive the uc?

[still mica]

I contacted the bank that I deal with and they stopped the bank card and asked me for approval from the game to recover the amount. When I contacted the customer service inside the game, they did not give me any solution and the response was an automatic response, so I hope to help me solve the problem

[night cloak]

Did you have a problem with it too?

[night cloak]

Unfortunately, it was taken from a Sim card.

[smoky carbon]

No brother I'm afraid this never happened with me

[night cloak]

I hope to receive my purchased uc! :/

This has never happened to me either, I don't know what could happen.

When does support usually respond to people?.

[hexed haven]

I have lost synergy with my friend kindly help me restore it

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @vague orchid.

[feral forge]

You can purchase bonus challenge voucher from the event page or get them via exclusive events.

[feral forge]

Could you please elaborate how did you lose your synergy with your friend?

[hexed haven]

@feral forge we have not unfriended each other

That is for sure

And i do not know what he have done

[feral forge]

Purchasing UC via Midasbuy (https://pubgmobile.com/pay) and in-game are the only authorized method.

[hexed haven]

But i want it desperately back

Kindly help

🥹

[feral forge]

If you believe that it is a bug, feel free to post this in #996546243859853424, you can also contact the in-game customer service in this regard.

[hexed haven]

In game does not let me contact them

Close the conversation

I want to talk to an agent

Have you ever restored someone's synergy before

[feral forge]

Please be advised that only the in-game customer service can assist players with purchase and account related issues. If you have already contacted them, please be patient for a response from them.

[smoky carbon]

The country changing button doesn't exist in my account so i miss lot of events and can't play matches in bonus challenge

[feral forge]

We are only volunteers to moderate this Discord server, and we provide only community support here, we are unable to assist players with account related issues.

[feral forge]

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, you are not permitted to change your county/region.

[hexed haven]

Kindly suggest a way that leads to direct talk to customer service agent

[feral forge]

Only the in-game customer service can assist players with account related issues.

[smoky carbon]

Thank you for yourtr response.
I did register my account in the EEA regions by mistake, is there anything we can do about this

[night cloak]

Only pubg mobile, I can use the app to buy uc with yette. 🙂

[feral forge]

Once your account region is changed to one of the EEA region, your account is bound to the GDPR laws, and as long as the law exist, you are not permitted to transfer your account data at will.

[still mica]

@feral forge They didn't reply as they were just automatic replies

[smoky carbon]

Thank you for your time.

[feral forge]

You will have to answer the FAQ bot according to your issue, in order for it to be connected to a support agent who will be able to assist you further.

[feral forge]

Please contact the in-game customer service for further assistance with purchase related issues.

[storm flume]

Please contact the customer service for further assistance, . Refer to subpoint 5.4 in #faq for further information.

[night cloak]

I try but it doesn't work 🙂

[wet marsh]

<@&481161015728406538> MY ACCOUNT IS STOLEN HOW YOU CAN HELP ME GUYS

<@&639889499718942720>

[static sleet]

Please contact the in-game customer service for further assistance with compromised account issues. Refer to subpoint 5.4 in #faq for instructions on how to contact the customer service.

[night cloak]

@static sleet Can you help me?

#questions HELP PLS! :/

[static sleet]

Unfortunately, the most that we can do is to provide instructions on how to contact the customer service in-game since we are unable to assist with account-related issues through the community.

[night cloak]

I sent an email, on twitter, here on discord, but nothing :/

[static sleet]

You should contact the customer through in-game. Please refer to subpoint 5.4 in #faq for instructions on how to contact the customer service.

[faint totem]

HELLO

[night cloak]

Can't they even know here?!.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @faint totem. Remember to read through #faq before asking questions in the support channels.

[clever vale]

Hello, company, my account is a mythical style, and I spent a lot of money, and I did not use any method of cheating, and it is impossible for me to add a cheat file. I want to please help you, and thank you.

[static sleet]

Unfortunately, the customer service does not have representatives on Discord. Moderators in this server are not affiliated with the in-game customer service.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @clever vale.

[night cloak]

Can you help me privately? Pls.

[static sleet]

I cannot help you in any way. Please refer again to the previous response(s).

[faint totem]

I have a problem. I am playing the game in the game loop simulator, and in the last update, I had a problem that the update was standing at 0 megabytes. Is there a solution?

[static sleet]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[faint totem]

I contacted them and they told me to call the game support

[woeful orbit]

Hello, my account has been banned for 10 years and I have not used any hack and my account is from Szone 3 and it has a superstitious method. It is safe for you to lift the ban and I have not received a response. I hope that you will not ban another account for no reason. My account has been banned while I am in the lobby.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @woeful orbit.

[rich moon]

Mrb

Has my account's e-mail address been stolen?

Is there anyone on Discord that I can meet face to face?

[drowsy python]

How can I get vouchers for bonus challenge ?

I can't find

Please help

[night cloak]

??

[balmy wolf]

Refer to in-game customer service for this issue.

[balmy wolf]

You means the voucher to play bonus challenge?

[drowsy python]

Yes

[feral forge]

This channel is reserved it for support only, you may use #media to share this instead.

[balmy wolf]

Currently it's not available in any event you have to purchase it from uc.

[drowsy python]

But I don't have money

[storm flume]

Please do not use languages other than English, @gray galleon. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[inner drum]

hello can anyone help me?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @inner drum. Remember to read through #faq before asking questions in the support channels.

[inner drum]

i’ve been trying to unlink 2 links from my account Email & Phone Number. Somebody have linked it with their information when i got the account… i’m scared he might steal my account back or do something bad. i have no information about his emails and phone number can anybody help me to unlink both of the links

[storm flume]

Please contact the customer service for further assistance, @inner drum. Refer to subpoint 5.4 in #faq for further information.

[inner drum]

i’ve contacted customer service and it’s not helping 🫠

[cyan citrus]

We unfortunately will not be able to help you with compromised accounts through the community, @inner drum. You may try to contact the customer service again.

[fair stump]

Hello, my account has been banned for 10 years and I have not used any hack

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fair stump.

[inner drum]

i’ve tried contacting with customer service and also Help & Support

it’s asking me which region have you played the most in the past month bla bla bla how am i supposed to know that

if i put false information i might get banned as well 🥲

[dark raven]

Hello, my account has been blocked for 10 years. Can you help me with that, sorry. I leave my ID: 537739756

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @dark raven.

[cyan citrus]

You will need to provide the customer service with the required information to prove the ownership of the account. As we only provide community support through this platform, we unfortunately will not be able to help you with your account in any way.

[desert sky]

Hey how can i get this?!

[reef fractal]

You can get it only with uc

[cyan citrus]

You can purchase Flora Supplies under the Featured tab in the Shop.

[hexed haven]

@cyan citrus

Can gou tell me if we block someone the popularity messages will also disappear how to show them back?

[spare kettle]

Hello Pubg Team The Event : Speed Drift Lucky Badges are not showing on my Game event What is the solution

[hexed haven]

Hi there

Any mod here?

@static sleet

@cyan citrus

[storm flume]

Please contact the customer service for further assistance, @hexed haven. Refer to subpoint 5.4 in #faq for further information.

[hexed haven]

I have blocked unblocked my friend but the pop messages disappear is there any way to show them back? It just shows on my friend profile but not mine

Kindly reply

[thorny cobalt]

@static sleet Exclusive Treasure showing me that Growing Pack event is ongoing but I did not received the event..🙄

[hexed haven]

I have blocked unblocked my friend but the pop messages disappear is there any way to show them back? It just shows on my friend profile but not mine

[dire sphinx]

What are the prizes for todays weekly maches?

In solo dou and squad?

[feral forge]

You may refer to the pinned message in #matches.

[hexed haven]

@feral forge

Kindly help

[feral forge]

Feel free to submit a report regarding this in #996546243859853424 in compliance with the channel pinned instructions.

[night cloak]

um question if im going thru the process of getting rid of a hacker link on my account and customer service is asking for a screenshot receipt dated 3-6 months old i did not purchase any uc between 3-6 months so what do i do?

[regal blade]

You guys already replied many times, I know but

Pls help me

I truly need help.

Its about a phone worth more than my family income. I really need it. I already told you guys about the pmgc event, now they have contacted through in-game system mail. But due to my suspension of my account I can't access it.

Pls there must be a solution.

[cyan citrus]

There is nothing we can do to help you with it, @regal blade. Please avoid being persistent as you have already been answered multiple times.

[cyan citrus]

You may provide them with an old screenshot of the receipt and let them know about the current situation. For any questions or concerns regarding the customer service, please ask them directly. We are not affiliated with them.

[flat bobcat]

This is very much in the low end when it comes to support, but is there any way of watching the intro video when the game starts? It always stops about 5 seconds in, even if I don’t touch anything.

[tight bloom]

My account has been stolen and linked to a phone number

@lime juniper

[storm flume]

Please contact the customer service for further assistance, @tight bloom. Refer to subpoint 5.4 in #faq for further information.

[cyan citrus]

Do you mean the one before logging into your account?

[tight bloom]

@cyan citrusI meant to link the account to an unknown number yesterday, and I can't log in to my Facebook and Gmail, but the number is unknown

[rocky coral]

Hey @static sleet @cyan citrus i have a doubt in this post its written about the tournament so i want to know is it the weekly customs or something else and the second question is as the rewards mentioned here are already given to every weekly customs winner right or this time winner will receive permanent frames? Please clarify this doubt thanks❤️

[stuck cove]

I have my own uc online store like to buy from you in bulk and be trusted with you. If you allow me to become your distributor in the Middle East to sell uc to the store and to individuals

[cyan citrus]

As mentioned earlier, please reach out to the customer service in-game for further assistance.

[compact oar]

For further assistance with this, you may use PUBG MOBILE Esports Discord server.

[cyan citrus]

It is not allowed and is against the terms of service of PUBG MOBILE. The only authorized and official methods to make purchases are through in-game and https://www.pubgmobile.com/pay.

[flat bobcat]

Yes @cyan citrus . It starts playing, but then finishes after a few seconds

[storm locust]

What is the maximum amount of games we can play in All Talent Championship Weekly Match?

[cyan citrus]

It will finish after you log into your account. Logout from your account and you will be able to complete it.

[cyan citrus]

Up to 12 matches per day and up to 36 matches per week. The best 6 matches per week will be counted towards the All-Talent Championship leaderboard.

[storm locust]

Omg real mod reply me thanks

[cyan citrus]

You are welcome!

[tired finch]

Hi bro
https://youtube.com/c/MRLALAY
Please block this channel
It advertises pubg cheat

It is not possible to report inside the site

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @tired finch.

[azure gull]

Mod apk..

[tired finch]

I can't...

[cyan citrus]

You only need to use the channel identification as highlighted in that screenshot, @tired finch.

[cyan citrus]

You may use a service like https://commentpicker.com/youtube-channel-id.php to acquire the necessary channel identification.

[vocal tusk]

Hi

[cyan citrus]

Hello! How may we help you, @vocal tusk?

[vocal tusk]

My account from Europe I shift in Asia region option not show help?

[cyan citrus]

The option to change region is not available for the accounts registered in European continent, @vocal tusk.

[vocal tusk]

But I'm from Pakistan

Can u help iam not exparte in this. Thing

[cyan citrus]

Once you have changed your region to a country from the European continent, you will no longer be able to change your country due to privacy reasons, @vocal tusk. Please be advised this will be in accordance with the country you have selected in the game, not where you are physically located.

[tender plaza]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tender plaza. Remember to read through #faq before asking questions in the support channels.

[tender plaza]

ive been hacked cmon now

[supple epoch]

Good afternoon. I need help. An attacker appeared on my account who tied his phone number and put a binary code. I can not enter. I still have VK and mail from the bindings. I spent 1000 dollars. Please, help!!!!

[storm flume]

Please contact the customer service for further assistance, @supple epoch. Refer to subpoint 5.4 in #faq for further information.

Please contact the customer service for further assistance, @tender plaza. Refer to subpoint 5.4 in #faq for further information.

[supple epoch]

There is no solution for my problem.

[ashen karma]

Is the 10k UC offer for survivor still available

[celest shadow]

Yes, level 100 users are eligible for Nitro (1 year) or 10 000 UC.

[ashen karma]

Is this offer available for lifetime

[iron zodiac]

Hi,Umm please fix this bug to i should download guns,And the time i shall to wait to download is too much if you can do something to i don't dowload auto things,Because i'm always loading in the lobby

[honest shuttle]

Hello @celest shadow is it not restricted to play keyboard and mouse in phone

Because i saw in tiktok someone used keyboard and mouse in pubg and theres no recoil

[night cloak]

how do i check exact registration date

[feral forge]

If you want to obtain the registration date for your PUBG MOBILE account, there are a few ways you can obtain this:

1. Check and use the date of the achievement "Linked I". You can access this by going to Missions > Achievements. (This method only works when you have linked a login method to your game account on the very first day you created your game account)

2. Check the application link date on your social media account. This may vary depending on which social media you used to link on PUBG MOBILE.

3. Check the date you first downloaded PUBG MOBILE on your app market, whether that be Appstore or Google Play Store.

[feral forge]

PUBG MOBILE does not support controllers, keyboard/ mouse. You may report those contents through this link https://bit.ly/3soBavK.

[old pewter]

Is it possible to transfer BGMI account to PUBG Global?

[feral forge]

You may refer to this announcement in #community-news:

#community-news message

[feral forge]

No, it is not possible.

[still mica]

Please my problem is not solved and I want a solution

[feral forge]

We are unable to assist players with purchase and account related issues through the community in any way. Contacting the in-game customer service is the only option.

[still mica]

@.Ṇadïa.🌴#٧٧٦١ Ok, can you help me how to communicate with them so that I communicate with a human being not with a robot?

@feral forge Is there a solution to the problem or not?

[feral forge]

I am unfortunately unable to answer you in this regard, we are only volunteers to provide community support for PUBG MOBILE, we are just normal players like you, and there is nothing much that we can do to assist you.

You may also try contacting them through the e-mail ([e-mail]).

[heavy vortex]

why am I not getting the keys -_-

🙄

[flat cargo]

How do I report a hack that is being advertised on a private group on Facebook?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @flat cargo.

[flat cargo]

Appreciated

[sterile ibex]

Hi there I m a pubg mobile player I have removed my Gmail from my account because I was not abble to open it so I need to to attech new Gmail but I can't because need old Gmail to be log in plz if u can help me a very Thanks pray

[heavy vortex]

nvm 🚶

[next meadow]

Plz ban this account

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @next meadow. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[next meadow]

Sir i have done but

No response

No one ban this account 😔

[short pilot]

I'm trying to gift a car to a friend in game. We meet all the requirements listed. But when I click give, it pops up an error message. "Must first own a sports car". What does this mean? I can't find anything online that helps.

[balmy wolf]

First you have to own a car then you are able to send it.

[short pilot]

I have the jade "one" version already. @balmy wolf

They want a jesko version

[balmy wolf]

Please share a recording of your issue.

[short pilot]

I can't record

[cyan citrus]

You must own the exact same skin first to be able to send it your friend, @short pilot. If you own Koenigsegg One:1 Jade, you can gift the same skin to your friend if you have enough lucky badges.

[short pilot]

I wondered that... Thanks!

[cyan citrus]

You are welcome, @short pilot!

[drowsy temple]

MY account has band ten years How can I get it back? I haven't used cheat tools.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @drowsy temple.

[leaden lance]

What's wrong with all talent championship points system? We had 144 points after playing the next match we got chicken dinner with 19 kills which is 34 points but it's showing 161 points total which means they only counted 17 points, where are the rest of the points? I think donated to charity

[chilly spade]

You may check for the points you got in the results section in-game.

[leaden lance]

You can count yourself how many points are these total

[leaden lance]

254

And how many got added? 166

[chilly spade]

The best 6 matches per week will be counted towards the All-Talent Championship leaderboard.@leaden lance

[leaden lance]

Oh🥲

[fair flint]

my account made a game error on 08.05.2022 at 08.35 today and gave an avatar restriction due to my photo that I have been using for 1 year, although there is nothing contrary to nudity in the photo in terms of sexuality, I have been restricted until 09.05.2022 I request this to be reviewed again I think that my restriction is unfairly removed I request help

[storm flume]

Please contact the customer service for further assistance, @fair flint. Refer to subpoint 5.4 in #faq for further information.

[thorny ivy]

@cyan citrus Hello Sir, Are You Guys Aware Of 677ms Issue? If You Have Fix Kindly Tell Me, If You Dont Know I Can Further Explain The Problem

[thorny ivy]

@celest shadow

[cyan citrus]

Do you happen to have a video recording of the issue, @thorny ivy? Also, please mention the device you are using and your network type.

[leaden lance]

I'm a lil confused, so how we have to play now? We have to take better points then our 6th match? For example my 6th match have 30 points and i got 31 points in the next match, how many points will be added 1 or 31?

[night cloak]

Pls help me I got banned because from metro because of trading I only traded some things to my brother because he is poor in metro here's proof

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[thorny ivy]

im Using Emulator My Device Is Fine, my internet working is fine, its 8Mb up/down, Transworld Internet

[cyan citrus]

We provide community support only for mobile platform. For further assistance with GameLoop, please visit their website or Discord server, @thorny ivy.

https://www.gameloop.com/.

[thorny ivy]

but this problem happens in match only there is nothing wrong with the gameloop

[cyan citrus]

If you are playing on PC, we unfortunately will not be able to help you much as we provide community support only for mobile platform, @thorny ivy. You can try to change your network or reinstall the emulator.

[autumn dirge]

How do I get free glicher?🙂

Hlw anyone here?

[cyan citrus]

Could you please elaborate, @autumn dirge?

[autumn dirge]

How do I get free glicher 🤧

[leaden lance]

???

Anyone from management online?

[leaden lance]

Can anyone solve this query

[rugged dew]

i beleive they gave you extra points

[leaden lance]

They count best 6 matchs 🥲

[jovial solstice]

How to report hacker?

I got video proof

https://youtu.be/8r5MOCCo5-Q
Please play at x0.25 becauae this guy really speed hack,

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @jovial solstice. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

Hi, someone hacked my account and linked the account with Phone number, can i remove the number some how?

[storm flume]

Please contact the customer service for further assistance, @night cloak. Refer to subpoint 5.4 in #faq for further information.

[cedar wraith]

Yes, so why was I banned and I was the one who reported about a team member

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cedar wraith.

[ashen karma]

❎

[hexed warren]

Howdy Moderator, Admin, Staff! It’s true if you play pubg for 1 month you get “other” option in the settings right?

[robust vine]

Hello can someone help me

[patent turret]

Hi My ms is in Setting 58ms in Meddle East, But in match 150ms ? Why?

[hexed warren]

it’s about wifi i guess

[hexed warren]

mine same

[warm merlin]

My id got banned without any reason i haven’t used never ever any cheat help me out staff

[polar marsh]

Please refer to the private message from @polar marsh for further information, @warm merlin.

[hollow light]

I was banned for no reason, how can you unban me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hollow light.

[turbid bronze]

my character moves on its own... that's all i gotta say

near end game or the beginning my game lags a little like a littttle bit and then it starts moving on its own like a controller drift

i wont even touch it and ill be spinning in circles

my phone gets hot my fingers get sweaty and then it just throws the game on me

[tender copper]

my account has banned how can unban my account ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tender copper.

[plucky widget]

Why I press file claim why and ask why my account has been banned why doesn’t it answer the question?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @plucky widget.

[sinful perch]

Hello is it only happens with me that i have to fight in solo vs squad when i play in squad? This only appears just after reaching ace tier. I think this is unfair

[storm flume]

Please consider blocking the user or reporting the content to Discord, @eternal mirage, as we are unfortunately unable to assist with behavior outside of our Discord server.

[eternal mirage]

So I didn't even tell this princess anything and he starts sending me this his friend was saying I was a bot told him noob then I get this not sure they might be a couple probably defending him

@storm flume thanks bro got it 👍

[green hawk]

Hello, my friend's account has been stolen

@feral forge

@cyan citrus

@celest shadow

I want to get my friend's account back, what do I do?

[storm flume]

Please contact the customer service for further assistance, @green hawk. Refer to subpoint 5.4 in #faq for further information.

[restive siren]

my account got banned for 10 years for no reason.

ID : 51223293237
Username: هـآجرʚɞ
DEVICE: Emulator Gameloop V: 4.1.117.90
COUNTRY : Egypt

I hope you understand my position.. I did not cheat or modify the game files or download the game from an unofficial site. I only opened my account on Gameloop emulator and yet my account was unjustly banned.. I hope my account will be restored.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @restive siren.

[modest mural]

im getting this error message everytime i try to purchase uc. I was able to buy Uc the first time but then it kicked me out of pubgm into the appstore to verify my payment method and pubgm closed out. Opened the game again and now this message keeps popping up.....

[glacial wind]

Hello how do we bring back old theme music in the lobby?

[maiden horizon]

I really need your help.

Hello, my id is 5755515379.

I have an Apple and there was no way I could break the rules of the game. My VKontakte was hacked and logged in from some new device and my account was blocked.
There, 2 bans were given at the same time, for one reason, for 2 months and for 10 years. Can you somehow solve this problem and settle the situation? This account is very dear to me, I invested a lot of money there. About 4000€.

Help me, please tell me where I can go, I filed a complaint through the game, but the bot is constantly responding there. 0 reactions from Hello, my id is 5755515379.

I have an Apple and there was no way I could break the rules of the game. My VKontakte was hacked and logged in from some new device and my account was blocked.
There, 2 bans were given at the same time, for one reason, for 2 months and for 10 years. Can you somehow solve this problem and settle the situation? This account is very dear to me, I invested a lot of money there. About 4000€.

Help me, please tell me where I can go, I filed a complaint through the game, but the bot is constantly responding there. 0 reactions from admins

[polar marsh]

Please refer to the private message from @polar marsh for further information, @maiden horizon.

[vocal fossil]

Ineed help

[slender anchor]

Bug or hack?🤔🤔🤔

[royal goblet]

Keep getting these massive lag spikes

[storm flume]

Please do not use languages other than English, @agile moon. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[feral forge]

It is a glitch.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @vocal fossil. Remember to read through #faq before asking questions in the support channels.

[feral forge]

Are you referring to these songs?

[storm flume]

Please contact the customer service for further assistance, @modest mural. Refer to subpoint 5.4 in #faq for further information.

[feral forge]

Do you mean you have no teammates?

[glacial wind]

Yes and older ones too

[vague flame]

Will skillbased matchmaking ever come to the game cuz these randumbs driving me crazy

[fair jay]

#questions

hello i have problem in my account it show event in my Country in Login banner i can click on it but once i go back icant see the event again... icant Change my Country from setting because its dosent appear there.. and isee down Data transfer Outside EEA
. i know that icant Change now but i need help if it possible what should i do?

[quaint tapir]

Trying to link my email to my account and set a password, but it keeps saying password incorrect even though I haven’t set one up yet, can someone help

[feral forge]

These song albums was from an old event. Feel free to provide your feedback and suggestions regarding PUBG MOBILE in #996458713126797405.

[feral forge]

Feel free to provide your feedback and suggestions to the game in #996458713126797405.

[feral forge]

Once your account region is changed to one of the EEA region, your account is bound to the GDPR laws, and as long as the law exist, you are not permitted to transfer your account data at will. There is nothing that we can do to help in this regard.

[storm flume]

Please contact the customer service for further assistance, @quaint tapir. Refer to subpoint 5.4 in #faq for further information.

[peak merlin]

Aren't allow to buy anymore cats since 2 days ago (played 40 mins game aswell) what could the issue be..?

[night cloak]

so my server was changed to us idk y

but I play in asia

my rank got doomed

idk what to do now

[fair jay]

thanks for reply but it still werid that event appear in banner i hope there will be Update to Change this so everyone can join the event...

[storm flume]

Please contact the customer service for further assistance, @peak merlin. Refer to subpoint 5.4 in #faq for further information.

[feral forge]

Feel free to provide your suggestions and feedback here #1003998134722101287.

[feral forge]

If you have accidentally changed your server via your in-game basic settings, you will have to wait for the cooldown to end before you can change it again.

[fair jay]

ihave got Friend request from tencent support? is this possible

[rugged dew]

scammer alert

[feral forge]

This is a scammer. You may refer to the announcement in #735483472432594994.

[fair jay]

yea ifeel that blocked!

thanks

by the way this is his id in discord

blocked

[feral forge]

Please report the user to Discord Trust & Safety, as we are unfortunately unable to assist with behavior outside of our Discord server.

[night cloak]

yeah the thing is I didn’t change it

when I logged in I was met with a Gold V and I was wondering how did it change?

can I turn it off?

it has happened to me like 3 times already

[feral forge]

Could you please provide us a screenshot of your in-game basic settings?

[feral forge]

What do you mean by 3 times?

[tepid scroll]

Where to find ultimate Arena?

[cyan citrus]

It is not available yet, @tepid scroll. Ultimate Arena will be available starting from August 11 at 02:00 (UTC +0).

[twilit jetty]

My gyroscope isn’t working 🥺 is it a new update bug?

[cyan citrus]

For how long have you been facing this issue and what is the device you are using, @twilit jetty?

[twilit jetty]

All day today and i use an iPhone 11

[cyan citrus]

To start with, please turn off your gyroscope settings through Advanced Control settings of the game. After that, perform a routine repair of the game from login menu and restart your device, @twilit jetty. Open the game again and turn on your gyroscope settings again. Play again and see if it will make any difference.

[twilit jetty]

I did that and I even erased and re downloaded the game 2 times and it’s still does not work. 😦

[cyan citrus]

Can you try to do exactly what I have mentioned here one time, @twilit jetty?

[twilit jetty]

Okay

[pure zodiac]

Hello, I am a YouTuber for a while. I have been on the global VIP program and so far I have not received any response. I hope you can help me

[cyan citrus]

You will only get a response if your request gets approved, @pure zodiac.

[pure zodiac]

@cyan citrus It's been about 20 days since I applied and I don't get any response

[cyan citrus]

You will not get a response if your request does not get approved, @pure zodiac.

[lament fossil]

Hello, in February my Facebook account that was linked to Pubg was hacked and my Facebook account was deleted. The one who removed my account changed the name and I don't know if maybe I could recover

[storm flume]

Please contact the customer service for further assistance, @lament fossil. Refer to subpoint 5.4 in #faq for further information.

[nova grail]

Hello :)

my account got banned twice, as for the first time they said that Used some tools…. months ago and I did not use any tools I just noticed the reason of the band for it on my account so they band me for one day I did not do anything tho ? as for the second band they band me for playing with a hacker, truly I don’t know who are they even referring to did not know that who I played with and who was cheating this is not fair :(

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nova grail.

[quasi anchor]

I need a help someone linked there phone number to my account how do I remove that

[storm flume]

Please contact the customer service for further assistance, @quasi anchor. Refer to subpoint 5.4 in #faq for further information.

[empty oracle]

Will infection mode be back 2022

[sinful perch]

Yes, but i solved it since

[surreal lynx]

What is ultimate arena

[cyan citrus]

Ultimate Arena will be available starting from August 11 at 02:00 (UTC +0), @surreal lynx.

[cyan citrus]

No information regarding this. You may provide your feedback about the game through #996458713126797405 channel in compliance with the channel's guidelines.

[surreal lynx]

Ok thanks

[cyan citrus]

You are welcome, @surreal lynx!

[formal grove]

Hi !
My account was hacked last night . Please someone to help me because I'm desperate

[storm flume]

Please contact the customer service for further assistance, @formal grove. Refer to subpoint 5.4 in #faq for further information.

Please do not use languages other than English, @solar breach. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[solar breach]

Hello, help me untie off social networks! Access is only to the phone and mail

[deft ibex]

Okay so there's this bug that might cause my account to get banned, here's what happened.

So I was in a match then I got disconnected randomly, I restarted the game and I came back to the match and this is all I see (1st Screenshot)

Then I thought it'll slowly load the map as I play but no, I played with the no map thing, no buildings, no trees, no nothing. But I can see people THROUGH walls so I tried to fire at them to know if they we're behind a wall or not.

But the bad thing is, I won the game and now someone might report me for hacking..

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @deft ibex. You can also submit a report in #996546243859853424 in compliance with the channel's pinned instructions.

[lament nest]

I want support

Alo

Pls inbox me

[wide void]

You can state your issues here mods will assist you

[lament nest]

I can't see any events from my account

My id 6851660583

I sent support for 3 days but no reply yet

[wide void]

We only provide support for global English version of PUBG mobile.

Ingame support would be appropriate department for the issue

[lament nest]

Where can I send support for the Korean version

But we dont reply me huhu

[wide void]

Try repairing the game. If nothing happens try changing dns settings and the restart the game for a patch update

1.1.1.1 and 1.0.0.1

Or you can download the application 1.1.1.1 to easily toggle settings

[willow aurora]

help me, my pubg mobile account was hacked by an unknown person via facebook 🙏

[cyan citrus]

Please reach out to the customer service of your social media accounts and customer service in-game for further assistance with compromised accounts, @willow aurora.

[willow aurora]

I can no longer enter the game, because my account has been hacked through the linked account, namely Facebook

Please help me guys

[chilly spade]

You may refer to #faq subpoint 2.7 and 2.8.

[night cloak]

when i click save locally on a pubg poster it doesnt show up anywhere in my files or gallery

I have been screenshotting the posters and cropping them but then they are low quality

does anyone know where the posters end up?

[unique pine]

Helo guz

Guyz

JaZzCash se

[sand furnace]

Hello?

[storm flume]

Please do not use languages other than English, @unique pine. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sand furnace]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sand furnace. Remember to read through #faq before asking questions in the support channels.

[unique pine]

I want to pirchase uc by jazz cash from midasbuy is it possible?

[tropic goblet]

Peace be upon you. I have activated the secondary verification on the account. I did not come to register. It asks for the verification code, and my number is standing. I do not know how to answer the code, what to do, knowing that I have all the links and I have the last proof of shipment

[cyan citrus]

What is your region?

[sand furnace]

Hello? I need help

[cyan citrus]

Please add more details about the issue you are facing, @sand furnace.

[sand furnace]

I try to login with twitter shows me this blank screen

[cyan citrus]

Do you mean that you are unable to receive the verification code or the verification code is not working?

[cyan citrus]

For how long have you been facing this issue? What is the device you are using?

[sand furnace]

Like today when I logged out

Device iPad gen 8

[unique pine]

Pakistan

@cyan citrus pakistan

[cyan citrus]

To start with, please perform a routine repair of the game from login menu and reset your device network settings through Settings > General > Transfer or Reset iPad > Reset > Reset Network Settings. Restart your device and try again. Please let us know if the issue still persists.

[unique pine]

I want to purchase with credit card or jazzcash which one process is best . i am from Pakistan@cyan citrus

[sand furnace]

Alr

[tropic goblet]

I can't receive the code because the mobile number is standing

[cyan citrus]

What do you mean by standing?

[tropic goblet]

The number is no longer working to receive messages, what do I do to open the account?

[cyan citrus]

What do you mean by that? Could you please elaborate? Also, the JazzCash channel on MidasBuy is under maintenance and cannot be used at the moment.

[cyan citrus]

You may try again at another time or try to use the backup codes you may have received. If the issue persists, please reach out to the customer service in-game for further assistance.

[honest shuttle]

Hey u

@cyan citrus

I really need help

Anyone

[cyan citrus]

How may we help you, @honest shuttle?

[honest shuttle]

I eant to buy

My brother brought it and i wanted too

@cyan citrus

Heeeeeelp

I want 150 uc

@cyan citrus

Anyone helpppp

@celest shadow

How to get fix

I really wanted to buy it

[honest shuttle]

Bro why not responding

[unique pine]

@cyan citrus so how can i buy UC please tell me

[unique pine]

I can buy at cheapest money

[cyan citrus]

Try to switch your account in the Google Play Store.

[unique pine]

I want to buy UC at Cheapest amount

@long bobcat 0612

[long bobcat]

?

[unique pine]

Acceot my request

[long bobcat]

No ♡

[unique pine]

Accept please ineed help

[cyan citrus]

The amount of UC that you can purchase may be a little different depending on the payment method you are using, but the UC prices will still be the same. You can use https://www.pubgmobile.com/pay, select your region and check the available payment methods and the prices as well.

[honest shuttle]

I tried nothing happen

[honest shuttle]

I tried to change other goggle and add my sim no.

And it says I alreayd bought

[cyan citrus]

Restart your device one time, @honest shuttle.

[honest shuttle]

Is it really gonna do something?

[cyan citrus]

Try it and see if it will make any difference, @honest shuttle. If the issue persists, please reach out to the customer service in-game for further assistance.

[honest shuttle]

OK

[honest shuttle]

No work i guess i have to buy 60

I will use vouchers so i wont lose uc so fast

[storm flume]

Please contact the customer service for further assistance, @honest shuttle. Refer to subpoint 5.4 in #faq for further information.

[safe tundra]

i dont know whats the problem, everytime i logged in to my account using twitter it will said server authentication failed

[opal anvil]

hello there ,

i have a problem with my purchase
i had a offer for 300 UC return and the game offered me to buy 300 UC and get up to 6000 more and it didn't applied on my purchase please give me my offer it would be fraud if you offer it but dont give it
🥲

here is my offer and its still there but i bought that

[strong vault]

Hello! I just unlinked and linked new facebook. Why my friend list is glitched? People inviting me even if I dont have them in friend list?

[celest shadow]

Please note that you can get up to 6 000 UC of bonus UC when purchasing the return exclusive offer. It is random, and you get an amount between 0 to 6 000.

[strong vault]

Please support this issue

[opal anvil]

i bought it twice and its still there i had another for 60 uc and it disappeared after buy
and my other friends had it its a bug for me and i hope you help me casue i have money problems too🥲

[storm flume]

Please do not use languages other than English, @kindred bone. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[tall lily]

Hello

why don't they give us all the points from the crew on the regional ones, but not on the global ones

I have all proofs

[tall lily]

@lime juniper

[balmy wolf]

It's about PUBG PC.

[dire sigil]

hello my account has been banned for no reason can any one help me to know the reason ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dire sigil.

[cyan citrus]

All-talent Championship rankings are different from regional rankings. The best 6 matches per week will be counted towards the All-Talent Championship leaderboard. All the matches that players have participated during the week will all be counted towards the Regional Rankings leaderboard.

[cyan citrus]

They might be your Facebook friends. Facebook friends will be automatically synced in the game if they have a registered PUBG MOBILE account.

[noble gazelle]

I connected a phone number to my pubg mobile account, after a while I canceled my number without changing the number in the account, now every time I log in, when I log in via Facebook or gmail, it asks for 2nd verification.

so i can't login in any way

Could you please help me!!!🙏

[storm flume]

Please contact the customer service for further assistance, @noble gazelle. Refer to subpoint 5.4 in #faq for further information.

[muted harbor]

hello I have been playing PUBG Mobile for 2 years. So far, no cheats etc. I do not use the program. Like you, I am against the players who use it. and cheating etc. to our team. We do not accept players who use the program. After the last update, 2 accounts were banned at different times. The first account was banned by ATC丶BLACKMAN id:51299428173 27.27.2022 12:38 after randomly shooting through the fog and hitting the opponent. The second account, ATC丶CiCERO id:5231521508 06.08.2022 10.48 got banned. I did not use any program, software etc. while playing on both accounts. I sent a message to the pubg mobile team, but there was no response. It says "violation of user agreement" as the reason for the ban. I want to find out the reason for the ban and request that both accounts be re-examined and opened. We have never doubted you, because I thought it was an unfairly banned ban, so I reached it this way. Although I have made a request many times, I could not reach any official in any way and I had to write from here. I've spent a lot of money on this game and I don't want my effort and money to be wasted in this way. I ask you all this time, as one of you, I tried to play my games in the most fair way. My request and expectation from you is that my right be returned.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @muted harbor.

[noble gazelle]

I can not send message

[rich fern]

Hello dear developers I was deceived by one girl with her id 5916638428 She cheated on me in subway mode it happened sunday 7 august

[noble gazelle]

They couldn't help in any way from the support department, I just talked to the bot, I couldn't talk to a real person

please can someone help me

I connected a phone number to my pubg mobile account, after a while I canceled my number without changing the number in the account, now every time I log in, when I log in via Facebook or gmail, it asks for 2nd verification.

so i can't login in any way

Could you please help me!!!pray

[distant jolt]

My account was banned for 10 years and I was not the one who used the hacker at that time. He is my friend. I gave him the account and I did not expect that he would use a hacker. Please return the account to me and I will not give the account to anyone again. I'm playing from season 3 without a hacker and I swear it's not me who used it, it's my friend. Please return it to me, please, I will not be able to replace this account. Please return it to me at any rate. I am ready to do it

ID : 527166953

Account name: AM丨7ODA

[polar marsh]

Please refer to the private message from @polar marsh for further information, @distant jolt.

[noble gazelle]

@polar marsh I connected a phone number to my pubg mobile account, after a while I canceled my number without changing the number in the account, now every time I log in, when I log in via Facebook or gmail, it asks for 2nd verification.

[feral forge]

Please be advised we are unable to assist players with account related issues here on Discord, but only the in-game customer service can.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the basic information section of their profile via friend search, @rich fern. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[cobalt compass]

What about this skin not back again??

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ruby brook.

[flat patio]

➖

@_mods

@celest shadow

Hello SIR check & delete

I hope you will definitely take some action 🤝👍

Because of all these people, I have stopped playing the game, now I am happy only with the gameplay videos.

🥺

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @flat patio.

[flat patio]

Okay 👍

[celest shadow]

Please wait patiently for our community manager to respond to your concern in #copyright. Thank you.

[noble gazelle]

I can't contact customer service in any way in-game, my problem is very different.

please someone help me now🙏🙏🙏🙏🙏

[cyan citrus]

You will need to record your issue through AI and select the available options accordingly to connect with a customer service representative.

[opaque nimbus]

Hello, I am stopping playing pubg in pubg mobile because my I'D has been banned due to the false report of one of your investigators, because I took his kill saw. I am leaving the game and many more players like me are worried because of this. If you restore my account, I will continue to play the game. Otherwise, I will play a new one. Then you can only play your investigators. Thank you.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @opaque nimbus.

[obtuse solstice]

How many days do I not have to log-in to get a free rename card?

@static sleet

[honest slate]

Hello,
Please forward my message to developers that in my Iridescence XSUIT, there's no strom effect showing to my teammates, only I can see it. It might be a glitch that's why, my friends can't see the strom in the entry emote except meeee! @celest shadow

[tawdry juniper]

I am waiting from 2 days for ranking but it's not showing me after I change my region

[pallid spade]

when i play pubg game i can't use voice channel
i can not here my teammate voice and they also can not here my voice.

when i open voice channel
This current voice channel has automatically changed. If necessary, please manually adjust the microphone.
how can i solve it?

[pseudo pier]

I want to talk to an addict because I am doing an injustice without doing anything wrong

[obtuse solstice]

@celest shadow cutie help :(

[loud warren]

I can't update my PUBG OBB file using mobile data why ?

[strong vault]

Help please

#Hello! I just unlinked and linked new facebook. Why my friend list is glitched? People inviting me even if I dont have them in friend list? Also I dont have any friends on facebook.

[desert trench]

I want to change my region but it's not showing but it's not a EEA account

[tough trout]

I am having problem in my game it's been more than a year now but my game isn't working anymore now , when I enter a match the match stucks at 27 seconds and doesn't move it stays stuck when I connect and disconnected it works for 5 seconds then match freeze again

[night cloak]

My email was hacked and i dont have it anymore the guy who hacked it has been loging in how do i unlink the email i have spent alot of money on that account

[strong vault]

.

[junior birch]

Please contact the customer service for further assistance. Refer to sub-point 5.4 in #faq for further information.