i Just started on a new account to see what new players would see at first and how can i say that it is very amateurish and ugly
so the first thing new players see is a video of unknown creators seeming to enjoy playing the game while over reacting ? and you give the choice to new players to learn or play ?
why i dont got an intro of the game mechanics map etc instead of this ugly videos ? why did the game didnt forced me to do a tutorial at least the first step ? why did the game launch me into ia games without telling me its ia ? why as a new player i can even chose play over learn and have no clue on wat happening at all in the game ?
new players will tend to click on play over learn cause they dont want to waste time watching a video learning the first steps should be forced not a choice like any others mobas does they force.
Just copy wat others mobas did for new players they used money to know what good to retain players and to not let them leave as soon as they did the first unknown game vs ia that they dont even know how to end.
copy other mobas new players starters if you dont work on new players first experience and learning curve you will never have fresh players.
so i will say so you understand very good your whole new players experience need to be reworked ASAP if you want new players. The first steps are the most important thing on a game especially on mobas.
sorry for my english not my main language but you got what i mean. Start on Other good mobas as new player and learn from the starter experience you can get from it and just copy it.
Ps Your menus for new players is very bad too work on it you miss all the aspects on wat a new players should have in front of the eyes and notifications etc .