#Steam Client Webhelper hammering cpu?

1 messages · Page 1 of 1 (latest)

surreal schooner
#

I've been having a lot of stutters in TF2 and thought that something was up. I tried playing on low for a while and felt no apprecitable difference. After getting fed up, I started watching computer usage with MSI Afterburner. I noticed that when my performance was normal I'd be sitting at around 60-70% cpu utilization. Once things got choppy my cpu was often at 100%.

I moved on to task manager, and it was quickly made clear what the issue was. Steam Client Webhelper had 25%+ CPU utilization. I've known for a while that opening up steamprofiles in the overlay would tank my performance, especially if they had any animations. However, this has begun to happen even without anything open in steam interface.

I've tried deleting web browser history in the steam settings and that hasn't seemed to help. The only solution I've found that helps is to kill the task in task manager but it's only a bandaid fix for about an hour.

Specs:
i5-4440 (quad core base clock 3.1 ghz)
NVidia 980-TI (slightly underclocked)
24 gbs am (1600 mhz ddr3)
Windows 10
Game on an SSD and windows on a separate SSD

narrow fulcrum
#

yeah i've heard of some users having issues with steam client webhelper

#

primarily memory usage issues though, not cpu issues

#

although you do have a quad-core CPU so that could be one of the issues

#

not enough CPU to go around

#

you could try to disable steam overlays and restart steam/kill the steam webhelper task after you do anything within steam (e.g. go to someone's profile, etc)

#

could try to disable any fancy animations etc settings within steam

surreal schooner
#

I'll try that out and report back if anything works, ty

narrow fulcrum
#

yeah unfortunately no true fixes for this issue since there's a good chance that the issue's on steam's end; there seems to be some optimization issues with the webhelper

#

just things to alleviate the issue

surreal schooner
#

Yeah, I figured it was something we just had to wait for valve to fix, but I'm not holding my breath lol

narrow fulcrum
#

yeah hopefully it's just some optimization things to do with the new UI and will get gradually fixed

latent orbit
simple nova
#

i think you might be heavily cpu-bottlenecked in general more than anything cuz a 980TI is a bit too powerful to keep up with a i5 4440

short bridgeBOT
#

@simple nova has leveled up! (12 ➜ 13)

levelup.png
simple nova
#

if you had even the i7 of that generation you might have been fine since it has hyperthreading/8 threads in total instead of 4 only in the i5

surreal schooner
surreal schooner
# latent orbit disable it then

That's not exactly helpful, as steam relies heavily on the web helper to function with the new reskin. I could disable it, but the only thing that would work is the small mode library from what I've researched.

simple nova
#

Less for a non-k

surreal schooner
#

My plan is to do a proper upgrade, but I may do a stepping stone upgrade to a 4790k. For the most part my system does what I need it to, but tf2 seems to be really pushing it to the limit.

latent orbit