Ticket bot | Mumbo Jumbo Server! | Page 1

topaz raven Sep 13, 2025, 7:44 AM

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Server should get a Ticket bot just if a problem occurs

idle breach Sep 13, 2025, 9:00 AM

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if you have any problems, you can ping the staff in chat or dm one of them, you'll usually get responses pretty quickly

fluid owl Sep 13, 2025, 9:42 AM

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tbh i don't see why tickets wouldn't be better to have

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obviously not my area of expertise, but i feel like it could be beneficial?

idle breach Sep 13, 2025, 9:46 AM

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bot clutter

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and it basically solves a problem that no one has

uncut gorge Sep 13, 2025, 10:10 AM

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yeah usually just ping a staff member, we have quite a few that most times youll get a reply pretty quickly. if youd rather, you can just dm one of us, we dont mind =]

junior dome Sep 14, 2025, 4:08 PM

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hmm... I've never heard of this "Ticket bot"

dim swallow Sep 14, 2025, 4:27 PM

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junior dome hmm... I've never heard of this "Ticket bot"

It's a bot where people can create a new channel that only they and all staff members have access to so they can discuss an issue

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I suppose it's a bit better than dm-ing staff because that way all staff members can help with the problem

junior dome Sep 14, 2025, 8:04 PM

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ah, I see. well, the more you know

fallow sable Sep 16, 2025, 10:05 AM

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I mean, you can just send a message/DM (if it is more sensitive/personal?) to a staff member, and then i guess they probably have a private server where they can discuss between them? you just dm one and they basically discuss it between them

inland topaz Sep 16, 2025, 11:35 AM

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Ngl, almost every server I've seen with those have staff that are rather.... Hostile if you don't use the bot and use DMs/Pings, and that alone is enough to make me against it as I worry it could potentially result in a shift in staff behavior regarding being contacted by server members as it has with other servers

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It also adds unnecessary extra layers to moderation that also puts a bit of a divide between direct staff and member interactions that I personally dislike

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If this was a server with so many people that it needed a constant slow mode or if the server served as a service for a website or game or something where scams and bugs and shops and stuff like that needed reporting, then, yeah, i could see the use in a ticket system, but for a chill server such as this that is simply a community for hanging out it seems... Pointless to me

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Additionally, there's no need to fix a system that isn't broken solely for it to match what another server does shrug

keen ice Sep 16, 2025, 2:56 PM

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id also like to add on to this, it gives the person with the problem the context when speaking to staff in dm and not just saying the problem

topaz raven Sep 16, 2025, 4:39 PM

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Ok sorry for this

inland topaz Sep 16, 2025, 5:54 PM

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Nah. No need to apologize

#Ticket bot