#roblox will not work on my pc

1 messages · Page 1 of 1 (latest)

harsh stirrup
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I'm having a major issue with Roblox, where it will run, but it won't open. I've tried multiple versions of Roblox, including Roblox Player, Roblox through the microsoft store, xbox store, and bloxstrap, hard uninstalling roblox each time before trying a different method. As you can see in my screenshot, Roblox won't work. Also, my pc is more than capable of running roblox; however, I've been having issues with roblox running properly over the last year. Another thing, when i try to open the roblox versions on the Microsoft Store, xbox app, and bloxtrap, i get sent into an infinite loading screen loop due to roblox not working at all, as seen in the picture i sent. One more thing, after installing the version of roblox from the website onto my pc, roblox will not open at all and will just do nothing as seen in the picture i sent. if anyone has any ideas on how to fix this issue, please let me know, and i will get back to you as soon as i can. Thanks!

Specs:
Intel(R) Core(TM) i7-9700F CPU @ 3.00GHz (3.00 GHz)
NVIDIA GeForce GTX 1660 Ti (6 GB)
(first time doing this so sorry in advance if i may have missed something in my specs)

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I’ve spent days trying to fix this issue to no avail😭

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With multiple people trying to help me and nobody else that I know of having this type of issue

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Searching on yt lead me in circles with no one speaking of this issue either

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My last resort is to factory reset my computer

fresh knot
harsh stirrup
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I’ve tried everything

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I suspect it to be a bigger issue due to every time I reinstall Roblox installer, through each version, my computer installs an older version of Roblox each and every time

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Here’s some context to my issue:
3 days ago I updated Roblox on my pc and now it won’t open at all despite me doing everything I can to try to get it to work. I’ve had numerous issues with Roblox player either not running properly or not running at all in the past, but it’s never been this bad. I was always able to do the basic troubleshooting like restarting my pc and deleting Roblox completely off my pc and reinstalling it and it always worked, but now it’s completely dead.

harsh stirrup
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I didn’t come hear before trying everything that I could think of or find on the internet

harsh stirrup
fresh knot
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Did you install anything sus

harsh stirrup
knotty moss
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Are you sure It's completely removed?

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@harsh stirrup
Do Win + R and type appdata

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Open the local folder

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And delete the roblox folder inside

harsh stirrup
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I did

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I’ve done everything you can think of

knotty moss
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Do you have a anti-virus running?

harsh stirrup
knotty moss
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Try turning it off and run roblox

harsh stirrup
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Do you think the anti virus is blocking Roblox?

knotty moss
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Also have you deleted both the cache and the main folder?

harsh stirrup
knotty moss
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Win + R
%localappdata%

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Then delete the roblox folder

harsh stirrup
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Okay okay yeah I’ve done that then

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I’ll see if I have an anti virus software active

harsh stirrup
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Therefore it wouldn’t make sense for that to be the issue