Can't upgrade to window 11

[daring granite]

pc health check indicates that my pc is good to upgrade to 11. however it doesn't show as an option under updates in setting. using the assistance it starts, says it ran into an issue, then revert everything back. I did most solutions online but still nothing. any help would be great

[minor heart]

You don't have this screen on your windows update screen?

[daring granite]

nope

[shy salmon]

Don't use that method anyway

you should just clean install windows 11

[junior pasture]

yeah just clean install windows 11 if you really want it

[minor heart]

Clean install windows then.
Do you know how to do that, or would you want help with that?

[minor heart]

Follow this if you don't know how to do it.
https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f-aa6f-40c3b507420d

[daring granite]

Will I lose anything in the process. I have too much on my ssd with the OS in it

[minor heart]

The part of a clean install is deleting all partitions, aka deleting all files on the disk

ideally you would want to backup all files on another drive while you install your os, unless your have other disks in your system where you save files and where your os is installed

[minor heart]

If you don't want to go through the process of moving files and reinstalling programs you'd have to see how to get this screen

This might be useful. https://learn.microsoft.com/en-us/answers/questions/3870918/how-to-upgrade-from-windows-10-to-windows-11

[autumn grotto]

Adding to what @minor heart said, you do have backups, right? If not, what would you do if your storage drives suddenly died, taking everything on them to the grave?