Trying to start a dedicated ARK Ascended server, port fowarding not working

[cedar stirrup]

do tcp too

[hoary stump]

this good?

[cedar stirrup]

fyi the internal IP is a LAN ip and not special

anyways yes tis fine

[hoary stump]

oh okay lol

i feel stupid now

ill see if they can join

[hoary stump]

Didn't work

Anything else I could try?

[cedar stirrup]

what port are you using for the internal server and how are they trying to connect to you

[hoary stump]

Do you mean Internal port?

[cedar stirrup]

port forward 7777

[hoary stump]

On both external and internal ports?

And TCP / UDP or both?

[cedar stirrup]

no clue what the query port does but i do not think its needed

so just swap them for 7777

[cedar stirrup]

omg

[hoary stump]

For the internal IP adress should I just do my ipv4

[cedar stirrup]

i know what the issue might be

[cedar stirrup]

you need to go onto your ISP router and port forward

[hoary stump]

How do I do that lol

[cedar stirrup]

well you login to the ISP router and port forward

[hoary stump]

Idk what u mean

I am in my router

[cedar stirrup]

modem

[cedar stirrup]

you know the box that has the main internet cable going into it

[hoary stump]

yes

my router

[cedar stirrup]

right now you are inside a 3rd party asus AP/router combo thingy

[hoary stump]

yeah but its got all my ISP details in it

so im using it as my main router for my house

[cedar stirrup]

wait is it just connected from the ONT to the asus router

[hoary stump]

yeah basically I didn't need a router when I got this ISP because I already had one

I plugged it in and they told me to put in some login information

and then I had wifi

[cedar stirrup]

i need a pic of this networking setup

[hoary stump]

like a pic of my router?

[cedar stirrup]

that too but are you able to also take a pic of the networking closet if you have that

i wanna check if it goes from fiber to ONT to ISP modem to then router or if its ONT then router

[hoary stump]

would it be any of these options

[hoary stump]

im completely lost lol

[cedar stirrup]

yay

[cedar stirrup]

so you have a cable from the outside world that gives you internet right

[hoary stump]

yes, it's labeled DATA and its 1 cord into my router

then I got a bunch of other cords plugging into other LAN stuff like my PC

[cedar stirrup]

what ISP do you have

[hoary stump]

im from Australia

so not sure if you'd know them

Pentanet

[cedar stirrup]

hmmm they do have a customer portal thingy https://portal.pentanet.com.au/login

[cedar stirrup]

you can try and test port 7777 https://portchecker.co/

[hoary stump]

OK

it says its closed

who wouldve known

that does however help bc we know its not my router

could it possibly be bc of a firewall in windows

[cedar stirrup]

it is possible

there is a reason why i try and not host anything on windows

[hoary stump]

alr i see

how could i check

[cedar stirrup]

not really sure

[hoary stump]

I made a new rule for it on win defender and still says its closed

[cedar stirrup]

are you sure the server is running

[hoary stump]

yes

im able to join locally

[cedar stirrup]

m yea true

[hoary stump]

ive made a portal account for pentanet

[cedar stirrup]

try and port forward both the query port and the main port but just do 7777 for 7777 and the other for the other one for tcp and another for udp

[hoary stump]

okay will do

for the internal ip address

thats just my ipv4?

[cedar stirrup]

yes

[hoary stump]

should i do anything for the source IP

[cedar stirrup]

nothing

[hoary stump]

ok

and for the 7777 ports should I do UDP or both

[cedar stirrup]

both

[hoary stump]

okay done

[cedar stirrup]

try the port open thingy

[hoary stump]

still saying its closed for 7777 and 27015

[cedar stirrup]

then you have a ISP modem in the mix by the look of it

[hoary stump]

And how do I get around that

[cedar stirrup]

best way is to just figure out how to login to the ISP modem and port forward

[hoary stump]

alright

i got no idea how to do that

but

I can maybe make a ticket and ask my ISP?

[cedar stirrup]

just a quick google is pointing me to this thing https://playit.gg/

[hoary stump]

alright will take a look

If I want to get port fowarding working in the future though what could I do?

[cedar stirrup]

try and find the ISP router and login to it

so yeah making a ticket can be the move

if they claim there is nothing then maybe disabling all of windows firewall for a short time to check ports can be a good test.

[hoary stump]

Okay will do that

But what exactly am I asking them to do

Should I just say I am unable to port foward?

[cedar stirrup]

you can ask if you have a modem or if its just a ONT

ONT only converts fiber to rj45 internet, most installations has a IPS modem/ combo box that does wifi and a few other things so you are not required to have lots of extra stuff just to get internet working

[hoary stump]

I see

I do know I have fiber optic internet

thats abt all I could tell you lol

I'll just chuck a few things into chat gpt and send it off and see what they have to say tmr

okay ive just done that and Ill try the thing you sent me

tysm for your help @cedar stirrup

[misty ember]

Internet for them is the same as the rest of the world @cedar stirrup

They will have an isp provider the internet, that connects to a modem / router / hub whatever all they have

So troubleshooting will be the same

[cedar stirrup]

no i meant as in some ISP do just ONT then you can do what you want while others you need the ISP modem

[misty ember]

Oh, the all in one modem / routers? Like what spectrum does?

[cedar stirrup]

yus

in Norway its very very common

[misty ember]

The isp should still have a login for it.

If not they will have a 192.168.1.1 style logon

[cedar stirrup]

i did think so aka why i referred him to the user portal thingy

[misty ember]

Yeah, you goodm

[hoary stump]

tried that and it didnt work

so yh i sent a ticket to my ISP

unfortunately its night time so i wont get a msg until tomorrow morning

[cedar stirrup]

how late is it now

[hoary stump]

10 PM

[cedar stirrup]

might be time to get ready for bed for you, anyways have you tried out playit?

[hoary stump]

who needs sleep haha

trying to get that working right now

[misty ember]

Playit is still around?

Or steams play together

Unless you want like 10 or so people to join

[hoary stump]

i havent tried that one yet

i got no idea what im doing with this lol

im just following a guide online but seems its updated a lot since he posted

[misty ember]

Its probably for old ark, and not ascended. Though it's going to be the same

[hoary stump]

yeah couldnt get it to work unfortunately

[hoary stump]

if you had to make a guess though do you got any idea how I can get this login

otherwise ill just wait until tmrw

[misty ember]

Depends on the isp, the equipment. I cant honestly answer that.

[hoary stump]

Okay

[misty ember]

Some dont even give access

[hoary stump]

your kidding

why not?

[misty ember]

No, alot of the satellite companies dont

Just added security, and a way to charge more.

[hoary stump]

I mean mine is fiber optic

found this tho

[misty ember]

Like I said, it all depends. Spectrum gives limited access. That's a US based one. And again, depends on your equipment.

[hoary stump]

Yeah okay

Makes sense

Appreciate both of your help today

I'll send a msg tomorrow on this when my ISP has got back to me.

[misty ember]

No worries. I work 3rd shift so I'm getting ready for bed myself.

Yeah they will be able to tell you more or provide the login.

[hoary stump]

Damn unlucky hope you have a good shift

[hoary stump]

Hopefully 🤞

[misty ember]

Usualy do. Thanks. Good luck.

[hoary stump]

Thank you

[hoary stump]

Hello, sorry all for the late reply. I was told by my ISP that they have no blocks in place to prevent port fowarding and game hosting on their end. They said that the reason for the port fowarding is likely due to the service currently being on Carrier-Grade NAT rather than having a dedicated public IP adress and that if I spend another $10 a month it can be added to my service which I will probably go through with. In regards to the modem, there should be a box (ONT) installed in my home somewhere which I believe I know the location of. The box itself doesnt affect my ability to port foward.

[misty ember]

The modem absolutely can