I am currently running a sorta old Dell xps 15 i already try force restoring it but northing is working. Whenever I try turning it on the blacklist apears and shows northing on the screen then it shut off any help would be nice plz
#Dell xps refuse to turn on PLZ HELP MEZ
solid girder
Dell xps refuse to turn on PLZ HELP MEZ
whole grotto
only thing i can suggest is disconnecting the battery, pressing and holding the power button for 15s to discharge caps and then reconnect battery and charge. did this randomly happen or was it maybe dropped or something? check all wiring connections when inside as well
exact model # would be helpful as well
edgy ginkgo
This looks like an issue that I see a lot with Dell chromebooks. On those I can just give a three-finger-salute and enter recovery mode, but the XPS doesn't have that. Start with Lucid's suggestion and if that doesn't work we can look at other options
solid girder
only thing i can suggest is disconnecting the battery, pressing and holding the ...
I actully forgot the exact model sorry I can't find any sticker telling me its exact model is sorry. but what wirering connection should i check ?
solid girder
This looks like an issue that I see a lot with Dell chromebooks. On those I can ...
currently it does't work i try charging and draining but currently northing it works I swear last time i check it was working perfectly well sorta even entering into recovery mode doesn't seem to work
edgy ginkgo
I actully forgot the exact model sorry I can't find any sticker telling me its e...
If you can, take off the back cover and disconnect the battery (should be a pretty obvious cable right next to the battery). Then wait a second and pop it back in
I'm assuming you've tried to enter the BIOS already?
solid girder
I'm assuming you've tried to enter the BIOS already?
I haven't enter the bios cause my xps does't allow my to enter into it but I will be sure to try disconnect the battery and pop it back in
what color is the cable ?
edgy ginkgo
It should be a bundle of them right next to the battery. There should be a label on the motherboard (my XPS said BATT next to the cable but yours is newer and might say something different)
solid girder
btw i forgot to tell you another eror about this laptop
the last time i used it the laptop screen started flickering alot and it had a string of werid pixels displaying all sorts of colors
idk if that might with the yk
edgy ginkgo
Oh in that case if the battery thing doesn’t work I would assume it’s an issue with your display, either a GPU issue or wiring issue. That might be a little harder to fix, but we’ll give it a shot
solid girder
it may be both because my laptop refuses to turn on when ever i turn it on this happens
solid girder
I am currently running a sorta old Dell xps 15 i already try force restoring it ...
the video
it just shutsoff
whole grotto
sounds like the gpu died tbh
solid girder
...
solid girder
sounds like the gpu died tbh
when gpu die does it affect screen ?
if i can't fix it would i need to buy replacement i am happy to buy replacemnt parts
as long as its under 200 aud
or go to some place to fix it
whole grotto
i still think you need to take the back off, check the connections and try disconnecting the battery...BUT. if the gpu died it is most likely not cost effective to replace the gpu as they are SOC. meaning they are permanently affixed to the motherboard, meaning you would need to somehow source a new mobo/cpu/gpu combo (doubtful dell even sells that)
try the steps above first before saying its screwed tho
solid girder
i still think you need to take the back off, check the connections and try disco...
btw if you don't mind me asking whats probably happening can you explain it in a technical way cause i am currently just starting to learn
about fixing computers what does disconnecting the battery do ? I'm not that good cause i only started a few weeks ago
sorry if I may be asking too much
I also found its service tag its an older XPS 15 9570
i also pugged it into a monitor and it seems it not puting any display on
muted crypt
i also pugged it into a monitor and it seems it not puting any display on
That further confirms it's likely the graphics chip, or something else on the motherboard.
muted crypt
btw if you don't mind me asking whats probably happening can you explain it in a...
Completely disconnecting a laptop battery allows certain power management settings to reset, among other things. It is unlikely to resolve a no display output problem, but may be worth a shot. Dell usually has pretty good built in diagnostics - do the power button, battery charge indicator, or CAPS lock key lights blink white / amber colors at all when you attempt to make it start up?
solid girder
That further confirms it's likely the graphics chip, or something else on the mo...
can you name all the motherboard parts that may need replacements ?
muted crypt
can you name all the motherboard parts that may need replacements ?
No? I don't do board level repair. It's not worth my or anyone's time for machines that cost less than $3K Canadian manufactured any older than 3 years ago. Could be a single capacitor, or it could be the actual GPU die itself.
solid girder
should I then just replace the entire motherboard ?
edgy ginkgo
Getting a new motherboard would be very difficult for such an old system. At this point, it would be more cost-effective and future-proof to buy a new laptop and transfer over the data from the old hard drive
edgy ginkgo
I support Right to Repair as much as the next guy, but there comes a point when it just doesn't make sense to keep repairing the same device. I have the exact same XPS as you and it was a constant battle to keep that thing running. When the hard drive finally died I realized that I could either continue to spend large sums of money every month to keep an obsolete device running, or I could get something newer that would last me much longer and keep the older device around for hobby work. If you want something reasonably priced that you can repair, get a Framework laptop.