#pc randomly crashing

1 messages · Page 1 of 1 (latest)

iron whale
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try reinstalling the windows

white orbit
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When you say craches do you mean bsod?

plucky jungle
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idk what that means but like my pc just turns off and restarts

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automatically restarts

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ahh

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it dont bsod , it just like restarts

plucky jungle
remote gale
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overheating gpu

plucky jungle
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and do u recommend buying a new ome i have a 1660 super , but got a new cpu recently ( ryzen 5 7600x)

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if so what are ur reccomendations

remote gale
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hwinfo64

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sensore only mode

plucky jungle
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okay

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thank u

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what gpu do u remcomend

remote gale
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well i would want to see the temps of the gpu

plucky jungle
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ill show u tmr

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in game my gpu temp was averaging 64 degrees

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but its only when games load up or i load in

white orbit
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Did you check Crash logs or Event viewer?

pure fox
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I also have this issue for years, it happens once a month or so for me, if its not too often then you have to live with it

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googling this issue results in basically only AMD processors

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seems like they cant produce a stable cpu bruh

remote gale
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What?

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The 7600 is not exactly known to kill itself like intel cpus are

plucky jungle
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it happened when i was loading onto marvel rivals and after my computer restarted i went to go back on and it said my gpu crashed

remote gale
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gpu temp?

have you used any other gpus in the pc?

plucky jungle
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noo i dont have any others

plucky jungle
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shall i show u it when it loads up a game without crashing

remote gale
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do this https://www.youtube.com/watch?v=xn8z39tiEL0

YouTube
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plucky jungle
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reinstall my gpu drivers?

remote gale
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Yes

plucky jungle
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im stuck on when i enter safe mode cos it keeps asking me to setup my pin

remote gale
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Welp then the only thing I can think of is marvel rivales just does not like the gpu

plucky jungle
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it happens on other games aswell

wraith niche
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@plucky jungle Could you open Event Viewer → Windows Logs → System, then scroll down to the timestamp of the latest crash? There should be a Kernel-Power event here, right click and save, upload to Discord.

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While there, also check after and before the Kernel-Power event if you have any events from "WHEA-logger". If you do, upload that as well.

plucky jungle
plucky jungle
wraith niche
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@plucky jungle The event didn't detect anything. So just from this and your description, power would be my main suspect.

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It doesn't freeze for a few seconds before powering off right? Just like something pressed the reset button?

plucky jungle
plucky jungle
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psu

wraith niche
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PSU, power strip, power cable.

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Dirty power.

plucky jungle
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hmm would i be able to return my psu cos i built my pc wuite recently

wraith niche
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Which model is it?

plucky jungle
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wdym like the make and the rating

wraith niche
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No, like Corsair RM850x

plucky jungle
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rm750e

wraith niche
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Sec, pretty sure that's a good one

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Yep, it's a really good one.

plucky jungle
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hmm thats weird then

wraith niche
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You can always get a lemon, just less likely with a good product line

plucky jungle
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yeah true

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is there any other way i can check whats happening like what component it is

wraith niche
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The issue here is that from shutdowns, you don't really get any logs.

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I'm on a techsupport discord and we made a tool for gathering all diagnostic data we could think of so if you want to you could run that.

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But I understand not wanting to run random programs

plucky jungle
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how big is the server

wraith niche
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So thousands

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7000 online right now

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You can of course go through there and find it. On the right hand side of the reddit channel, click Live Chat for the Discord link. In the chat on the discord type ?sfy to get the link posted by the bot.

plucky jungle
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okay ill have a look later if thats okay

wraith niche
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Sure.

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You can run it on your own and look yourself. It creates a web link (We delete data after 24 hours).

wraith niche
plucky jungle
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ahh okay got it

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is there a tutorial how to run it

wraith niche
plucky jungle
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because if i run it and then i can ss a pic of what the error says

wraith niche
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Well, we don't have much stuff that the tool automatically tells you about.

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And the tool just is double click to run. You can go click Settings and remove usernames which is the only sensitive thing that could be included really

image.png
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You will get a warning from Windows that it's not a popular tool so it can't gurantee that it's safe.

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When you run it.

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That weirds a lot of people out, but there isn't really anything we can do about that.

wraith niche
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It's just hard to think about what I usually check because it's just automatic

plucky jungle
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okay ill try it latwe potentially

plucky jungle
wraith niche
plucky jungle
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that?

wraith niche
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Yes

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So it's not really finding anything either.

plucky jungle
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not really

wraith niche
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The SMART warning is nothing

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It's a single timeout, nothing to worry about

plucky jungle
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so what could the problem be

wraith niche
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I don't have a different suspect than power.

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Be that the PSU, the power cable, if it's connected to a surge protector or UPS that has issues, or the power from the wall.

plucky jungle
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okay im going to try anoither power cable

wraith niche
plucky jungle
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its just weird because i built my pc at christmas and it was all okay for a few weeks, but since like 2-3 weeks ago its started happening

plucky jungle
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hi when im playing games my gpu is at like 97-99% utilisation and i think might be the reason it keeps crashing how can i lower this utilisation percent or is it normal

wraith niche
torpid sequoia
plucky jungle
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okau cool thank u

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still having my crashing issue

plucky jungle
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please can someone help i keep having the issue

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the critical is the time when myt pc crashed

wraith niche
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@plucky jungle Have you replaced the PSU?

plucky jungle
plucky jungle
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i cant find a replacement ine

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one