#PC randomly stops responding

1 messages · Page 1 of 1 (latest)

formal harness
#

So I recently upgraded to windows 11 as my PC meets the requirements but since then I have been having issues where the entire thing just stops responding and I have to force shut it down. I am unsure what is going on or how to fix it

#

Even the bios is lagging

formal harness
#

Is there a way to scan liike issues with my PC?

#

Update removing my second monitor (which i have used for a long time, but I was using a new HDMI cord) has fixed the lag

#

IDK why though

#

Nvm that didnt help

#

I dont know what to do

formal harness
#

It is still happening

#

Idk what to do

next turret
#

Have you updated your bios ?

formal harness
#

it was the microsoft game input software was causing the crash so I had to delete it

#

and reinstal it

#

atleast so far it is fixed

#

I will keep this open till I am 100 percent sure it is fixed

#

Yep still crashing

#

Idk what to do

sleek lichen
#

Give me your full Spec sheet (Cpu, gpu, ram, motherboard and PSU and if it randomly crashes or if it's at specific scenarios like gaming @formal harness

formal harness
sleek lichen
#

When it crashes is it a BOsd or a complete shutdown?

fallow field
#

Did you upgrade Windows 10 or install windows 11 fresh

formal harness
formal harness
sleek lichen
#

Did you have this before the upgrade or only after because it most likely could be a faulty PSU

formal harness
#

But the psu was fine prior to this

#

And the bios is lagging as well after the ipdate to windows 11

#

But it was fine before

fallow field
#

Upgrading from one version to another in Windows for my long IT career I found its best to do a fresh install and then you have a baseline of where you know where you’re starting if you have an extra hard drive you could put that in and do the fresh installof Windows 11 as I know it’s not as easy for some people to do the fresh install because of all the applications they might have on their computer

formal harness
#

I went to geek squad as I work at bestbuy and get help for a reduced cost

fallow field
#

Glad it worked out

formal harness
#

Yeah no clue how a windows update led to a cpu overheating

sleek lichen