#CPU dramatically under preforming.

1 messages · Page 1 of 1 (latest)

quaint rose
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hello, I have an i7 10700 non-k and recently I noticed my CPU not doing to well, I thought it just might be the newer titles making it look weak, but these past couple of days it has started to restart out of nowhere and for no reason at all while gaming, I have only played BO6 when this happened havent played anything els though. After some investigating, I found that my cpu is not doing too good at all, as you can see form the video, at idle the cpu is fine as soon as I hit the start on cinebench multi core, it boosts to 4.6 - 4.7 ( factory claimed) then drastically clocks down to 3Ghz, I checked the cooler and its fine, also its not thermal throttling it clocks down. note that I have preformed a clear cmos, and reinstalled windows multiple times, this issue still persists, if anyone has any suggestions as for what I should do next, I would be more than grateful. Also I changed the TP, so I am kinda lost here. for reference I will put my entire build (i7 10700 -asrock z490 SL - 2x16GB ram 3600 - rtx 3080 - 850 msi mag - 240mm Liquid cooler)

loud coyote
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Is that video edited or one shot?

quaint rose
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one shot

quaint rose
deft bridge
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(bjoolz the goat when it comes to support here)

shut warren
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damn poor cpu is being maxed out

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id first check for any programs in background sucking up resources

loud coyote
quaint rose
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walk me trough

loud coyote
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I have no idea, but I'm going to show what I mean in case someone else knows and sees it. I've got some general things that I have no idea if they will do anything that I will post afterwards.

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From this

image.png
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To this in 1 frame

image.png
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Also the CPU drops by 1.2GHz

quaint rose
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I am pretty sure it was one take, let me try againg to make sure obs didnt do anything weird just to be sure

loud coyote
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If a sensor is fucked, we can try updating the BIOS and chipset driver if they aren't up to date. I have no other suggestions.

shut warren
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temps look fine, again the video showed the utilization jumping to 100% and pinning it there, so it may be a peice of misbehaving software

loud coyote
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It looks like it's on its way to thermal throttling and then suddenly it just teleports to 20°C lower temps in 1 frame with lower clocks. That should be way slower.

quaint rose
loud coyote
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@quaint rose Just record with Shadowplay, that way you know the CPU load won't affect the recording

shut warren
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i second this, or configure OBS to utilize GPU encoding

loud coyote
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Or just look at the temps while stress testing, if it doesn't do that jump IRL, it was a recording bug

quaint rose
shut warren
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works too

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the video also indicated a power limit is being reached

quaint rose
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same thing right?

loud coyote
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That's really weird

quaint rose
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clear cmos and flash bios?

loud coyote
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It's likely thermal throttling, but I don't understand how the temp drops so fast if it's real sensor readings

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Is this water cooled? I have way less experience in water cooling

quaint rose
loud coyote
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Liquid cooling = water cooling

shut warren
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im still concerned with the power limit being reached though im not familier with that specific sensor

quaint rose
loud coyote
quaint rose
shut warren
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if possible id run cinebench with rivatuner running with the CPU wattage metric enabled, just to make sure its drawing appropriate power

quaint rose
shut warren
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we can also compare the cpu performance score with the indicated system score to see how far off it is

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besides you cant go wrong with extra data for diagnostics

dusky fossil
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this is probably normal behavior, boost time for locked cpus is like 7 seconds

shut warren
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thats what im thinking too because it boosts then power limit engages and it throttles down

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so it would help to see the power draw and final cinescore

quaint rose
dusky fossil
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yeah you can change the power limit settings depending on the board to fix this but this is as expected from out of the box

shut warren
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if power draw is lower than intended and cinescore is signifgantly lower then there is certanly abnormal behavior atplay

loud coyote
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Yeah, looked it up now and the boost drop is actually normal.

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@quaint rose With a long term load like in BO6, did you check the temps?

shut warren
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you also have to consider that this cpu is aging out and newer titles just wont behave nicely with it, could be experiencing CPU bound bottlenecking causing undesireable performance, as for the shuts downs, if this is occuring only in B06, most likely its B06 thing, as its happening to me when i play the game as well

quaint rose
dusky fossil
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probably just getting too damn hot

loud coyote
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Restarting the PC or game?

dusky fossil
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been a while since paste

quaint rose
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sorry for the delay rivaturener is installing directx its taking too long

shut warren
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nah its fine

quaint rose
dusky fossil
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and i’m pretty sure these coolers had a defect pretty much around the time you’d be buying

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you should do a repaste

shut warren
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oh shit yeah no floppa has a point, i remember hearing about it

dusky fossil
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if that doesn’t fix it look into the cooler being bad

quaint rose
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ok so can I determine if its the cooler by looking at the temp while gaming

shut warren
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yup

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make sure to enable cpu temp on rivatuner

dusky fossil
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and power draw

quaint rose
shut warren
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and clock speed

loud coyote
# quaint rose pc

Do you want to get logs manually or run a tool we made on a different server? I completely understand if you don't want to run random software.

quaint rose
dusky fossil
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power draw is good enough indication if shits going wrong

quaint rose
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good

shut warren
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yeah if it starts drawing like 10watts or something

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then there is something definitly wrong with the system

quaint rose
loud coyote
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Sure

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Event Viewer → Windows Logs → System.

shut warren
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usuall more watts = working as intended

loud coyote
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Let's first find the previous Kernel-Power Event ID 41 event.

dusky fossil
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likely cause the cpu hit tjmax and shut off

loud coyote
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Once you find it, select it and click the details tab in the lower part of event viewer. Screenshot.

loud coyote
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And the icon is a red X

quaint rose
loud coyote
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Yes

quaint rose
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  • System

    • Provider

    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

    EventID 41

    Version 8

    Level 1

    Task 63

    Opcode 0

    Keywords 0x8000400000000002

    • TimeCreated

    [ SystemTime] 2024-11-12T20:29:45.8016523Z

    EventRecordID 6961

    Correlation

    • Execution

    [ ProcessID] 4
    [ ThreadID] 8

    Channel System

    Computer DESKTOP-ST95KF1

    • Security

    [ UserID] S-1-5-18

  • EventData

    BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0
    Checkpoint 0
    ConnectedStandbyInProgress false
    SystemSleepTransitionsToOn 0
    CsEntryScenarioInstanceId 0
    BugcheckInfoFromEFI false
    CheckpointStatus 0
    CsEntryScenarioInstanceIdV2 0
    LongPowerButtonPressDetected false

loud coyote
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Ok, so Windows has no idea why it shut down.

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Let's check if the CPU knows. And it won't tell you if it was thermal, only from a hardware error.

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Click Filter Current Log on the right hand side

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In the Event Sources dropdown menu, select WHEA-Logger.

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If you click W to get to that part of the list, it will select the first entry under W so remove it after getting there. It's a really long list, it lagging the PC when you scroll is normal

quaint rose
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I have selected it

loud coyote
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Did you have any WHEA entries?

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Just click Ok or Apply or what it says in the bottom right

quaint rose
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how would I know that

loud coyote
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They would show up in Event Viewer

quaint rose
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I clicked ok and now the event viewer is empty

loud coyote
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Then you don't have any WHEA events.

quaint rose
loud coyote
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So it could be thermals, power or something else

quaint rose
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do I have the correct selection

loud coyote
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Yes

shut warren
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so you are definitly going to want to run cinebench with rivatuner running to see what its behavior is

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if you can record with your phone at the same time that would be helpfull

quaint rose
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I have to open furmark, but not benchmarking with it, just to have the rivaturner osd, cuz it doesnt show on cinebench is that ok

shut warren
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wattage appears to be fine, and load looks normal

quaint rose
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sorry for the low quality I think I can send past 10MB

shut warren
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let us know what the final cinebench score is

quaint rose
shut warren
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we work with what we got here, if anyone says otherwise tell em to pound sand

quaint rose
shut warren
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what can i say, i like to keep things humble

quaint rose
shut warren
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hows the cinebench test comming

quaint rose
shut warren
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Well I cant say I see anything wrong with the CPU

loud coyote
# quaint rose

If you repeat this, you should see quite a bit higher power before it drops to 3.5GHz. That's normal. On K CPUs, you can set it to just run at that forever (If temps are fine), not sure about non-K CPUs.

shut warren
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infact it exceded the comparable system score

shut warren
quaint rose
quaint rose
loud coyote
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The load in BO6 might also be a factor here. The other games you played might not have used as many cores so it could go full tilt at much lower wattage.

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The limit here in Cinebench, is that it has to go down to PL1 which has much lower power than PL2 (Turbo)

quaint rose
shut warren
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Yeah B06 is a very heavy game, and is quite CPU bound, so it could be a source of the issue

quaint rose
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updates

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?

shut warren
loud coyote
quaint rose
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yeah makes sense, I will try other heavy games maybe hogwarts?

shut warren
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definitly try heavy games

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and run it for a while with rivatuner, once its ran for say 20 mins record a video for us

quaint rose
quaint rose
loud coyote
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If it hits like 87-88°C in BO6 as well, 100% check the cooler.

shut warren
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if the game continues to run stable past 30 mins then its mostlikley a B06 issue not playing nice with the hardware

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i wouldnt assume 88c is hitting the limit though

quaint rose
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on it

shut warren
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isnt the limit on the cpu 105c

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im mean yeah thats toasty but its still well within optimal operating temp

loud coyote
shut warren
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oh yeah, forgot they are set differently

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and also the turbo behavior for my system is a bit different anyway

loud coyote
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It throttles before that.

shut warren
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mine will turbo upto 100c for 30secs before no longer turboing

loud coyote
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And throttles turbo before that again

loud coyote
shut warren
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13th gen mobile

loud coyote
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Yeah, they do that

shut warren
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okay so im not wrong, just wrong information for the generation

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cause I see 80c to 90c and im like, nah thats fine

loud coyote
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And I found someone being able to change the power limits on a non-K CPU with a B460 from MSI.

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So it might not be that rare

shut warren
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figured

loud coyote
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But fix temps first.

shut warren
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but first see if its just BO6 misbehaving

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because a 10th gen does get really hot naturally so its not weird for it to reach that high so im not certain is a temp issue just yet

quaint rose
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ok weirdly it not restarting at the point where it usually does let me see if it wont at all for some reason, also temps after like 10m max has been 71

shut warren
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could definitly be a BO6 issue then id say give it more time

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if nothing changes then BO6 may have had a very recent patch that fixed the issue

quaint rose
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also usage goes as high as 85%

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and basically stays at 4.4Ghz

shut warren
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sounds normal

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also normal, yeah im fairly certain it was a BO6 issue now

quaint rose
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if it still restarts my pc then I will move to other games

shut warren
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good idea

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and run these games upto an hour or more

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longer you run them safer you can be sure

quaint rose
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thank you, yeah that is safer to be sure

shut warren
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at the end of the day your old mate here is gonna make sure you have a system running without issue

quaint rose
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😂 thanks a lot Old mate, I really appreciate it

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yeah still did moving to other games now

shut warren
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well i shouldnt say old, just started my 20s but i still point remains the same

dusky fossil
quaint rose
shut warren
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yup def older

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but eay nothin wrong with that, knowledge is ment to be shared after all

quaint rose
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ok it seems to be good old cod and the game and not my pc, to be safe i will run hogwarts for longer, but if that is the case what am i to do with bo6

shut warren
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just wait until patches come out

quaint rose
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that sucks, because I am making content out of it, and its been going really good, unfortunately I will have to find other way, while I have you here do I upgrade to 10900k for more cores and better clock fqcy? I want to multi stream to tiktok, yt and twitch, this cpu doesn't allow that plus gaming? I mean if I am getting 30% more performance is that department it would be worth for me

shut warren
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why not stream using the GPUs encoder?

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it doesnt hurt GPU performance as its a seperate part of the die

quaint rose
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I do see 6 to 7 % ysage on the cpu while recording

shut warren
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well still that cpu should still be fine id say

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if you want to upgrade id personally recommend steppi g upto 12th or 13th gen

quaint rose