crude dust
Should I be concerned? Anything I should look into? Anything I'm doing wrong?
Here are the specs:
HP Victus 15-fb1000ca Gaming Laptop
CPU: AMD Ryzen 7535HS
RAM: 16GB
SSD: 1TB
GPU: NVIDIA RTX 2050
Screen: 1080p, 144hz
OS: Windows 11 24H2
Battery: 52.5Wh
Charger: 150W
This also seems to only happen under very specific conditions. Like I'm in a specific room and I'm on battery and I'm using all the power-saving modes built into my PC. This is very weird.
It's also showing up as Kernel Event 41 in Event Viewer, if that's any help
hollow carbon
It's also showing up as Kernel Event 41 in Event Viewer, if that's any help
That just means unexpected shutdown. Anything that causes the machine to shut down without using the "Shut Down" button in Windows gives this event. Select the event and then go to the Details tab. Expand all the entries and look for the BugCheck section. Are these all 0 (0x0) or do any of them have any numbers in them?
crude dust
lemme check
crude dust
That just means unexpected shutdown. Anything that causes the machine to shut do...
BugcheckCode 307
BugcheckParameter1 0x0
BugcheckParameter2 0x500
BugcheckParameter3 0x500
BugcheckParameter4 0xfffff801c89c33a0
crude dust
It seems to be a memory issue, plugging this code into google
hollow carbon
@crude dust So, it's actually bluescreening. That you don't see the BSOD suggests a GPU issue. For some reason Event Viewer shows the BSOD code in decimal so I have to convert it, sec
somber flint
That is in many cases a windows 11 bug recently. The only thing I managed to fix it with was reinstall to windows 10
hollow carbon
307 is 0x133 which is DPC_Watchdog_Violation. Which can be any driver.
hollow carbon
Go to C:\Windows\Minidump and check if you have any minidump files. If you do, go back to the Windows folder and copy the Minidump folder itself to the Downloads folder (You can use the desktop if you don't have OneDrive syncing files). Zip the copied folder and attach it to a post. Please follow the instructions to the letter as Windows doesn't like you messing with files in this location.
somber flint
If it's only shutting down like that when you play graphics intensive games and points to a driver issue than it's windows 11 ducking you up.
hollow carbon
If it's only shutting down like that when you play graphics intensive games and ...
He already said it happens on idle.
somber flint
Missed that
crude dust
minidump doesn't exist
hollow carbon
Well, at least low power modes. Not necessarily idle.
crude dust
hold on i need to leave the room + my battery is low i'll figure this out in an hour
hollow carbon
@crude dust Are you using any encryption, like BitLocker?
crude dust
isn't that not on windows 11 home?
crude dust
<@481819680818987008> Are you using any encryption, like BitLocker?
I don't know but I recall seeing a Lock icon on my C: drive
iirc this is a thing being enforced in w11 24h2
hollow carbon
You can't encrypt the OS on home, but it initially dumps the data to the page file which can be on any partition.
The page file is usually on C:, but it's sometimes on a random disk.
Unless they changed it, I give so few fucks about Win11 I have no idea what they have changed in the last four years.
The encryption ↑
crude dust
The page file is usually on C:\, but it's sometimes on a random disk.
I've seen the page and hibernate files when looking at my file system through treesize
oh yeah one weird thing that happened
with the most recent instance of this happening, my computer decided to install an update real quick during the reboot
hollow carbon
I mean, Windows installing updates isn't really in the weird category.
crude dust
I mean, Windows installing updates isn't really in the weird category.
yeah
i think it may be a malicious program I have installed
I'll try to scan with bitdefender when I'm home and report back to you
hollow carbon
99.9% of malware these days are keyloggers and ransomware. They very rarely cause issues. If they cause issues, they are detected. Then they can't steal your stuff anymore.
crude dust
I'll also try to use windows repair in place tool that was introduced in 24h2
hollow carbon
By issues I mean crashes and performance problems.
crude dust
which reinstalls windows but keeps all ur files and apps and stuff
hollow carbon
I haven't looked at the new one, but I have hated all the previous ones MS have done that do this.
They just weren't reliable enough.
crude dust
It seems the most common culprit of this is usually an NVIDIA driver
should I use DDU?
full disclosure, I do use GeForce Experience for my NVIDIA card
in terms of drivers, I use the Studio drivers to make sure things are stable
Especially since I don't really play the latest games
crude dust
I haven't looked at the new one, but I have hated all the previous ones MS have ...
OH YEAH ONE MORE PIECE OF INFO
it doesn't seem to be a hardware issue
when I'm plugged in, I can run something that's way too intense for my computer and it'll freeze for a little bit but it will recover
it ONLY happens on battery
and only when it's in the bottom half of percentages
this seems to either be an OS issue or Driver issue