#PC crashed last night with an infinite loop of BSOD

1 messages · Page 1 of 1 (latest)

broken wasp
#

Microsoft recomends running DISM.exe /Online /Cleanup-image /Restorehealth befor sfc, haveyou done that?

copper linden
#

but i was watching a video

broken wasp
#

wouldn't do any damage, just more effective to my knowledge

copper linden
#

but it said to o *Dism /online /cleanup-image /checkhealth

#

so yeah it didn't work and i got confused

#

uh hold on lemme boot up my pc

#

i just slept on the problem but yeah im just figure it out now

#

but yeah uh let me go run that command

#

shouldn't i be running like checkhealth

#

or anything before than

#

ok yeah gave me a bsod uh

broken wasp
#

running the programm or after reboot or something

copper linden
#

im in the command prompt

broken wasp
copper linden
#

ok i did

#

uh

#

"the cleanup-image option is unknown"

broken wasp
#

just to be save i coppied it again from microsoft website, make sure you have no typos:
DISM.exe /Online /Cleanup-image /Restorehealth
(should be case insensitive but just copy one for one to be sure)

copper linden
#

i read the "self help" article from microsoft

#

it said to do a system restore

#

cuz i assumed it was a driver i installed that was just corrupt and it only took a few hours to kill my pc or smth

#

like it won't even let me system restore cuz the only drive that Im allowed to back up

#

can't even be clicked

#

@broken wasp how does installing new hardware uh

#

cause bsods

#

cuz i just upgraded to ddr5 so i had to replace mobo and ram

#

but everything was kept the same

broken wasp
#

ok, thats a lead, do you know what frequency the ram is set to?

copper linden
#

ok so uh

#

when bsod happened

#

i was running at 6000 as i enabaled xmp

#

but when it did happen i was like it might be that issue that i had with the ram being on xmp

#

so i turned of xmp

#

and it worked

#

but this time it didn't

#

i dropped it to 4800 and yeah

#

nothings happening

#

and i just did the test where u basically remove a ram stick to see if anything happens

#

and yeah uh still same issue

#

imma post on the ltt forums to see if i can get more help.

broken wasp
#

yeah, I probably can't help more here

copper linden
rare spruce
copper linden
#

How long do i have to take it out for

#

Why didnt i think of resetting bios smh god im dumb

rare spruce
#

Like 30 seconds but you can do 2 minutes

copper linden
copper linden
#

@rare spruce i was doing something, but i did do a reset

#

and it still had the bsod

#

i removed the power from the pc as well to make sure there wasn't power to it either

rare spruce
#

I don't even know what else to suggest sadly. I would say try using only one stick of ram but seems like you already did that

copper linden
drowsy panther
#

@copper linden You are AnonYee on the forums?

copper linden
drowsy panther
# copper linden Yeah

To be clear, when I said to repair the install on the forums, I meant to use the USB Windows installer. On the "Install Now" screen, there is a Repair option in the bottom left.

copper linden
drowsy panther
#

You tried DISM which is not the same

copper linden
drowsy panther
copper linden