device manager showing problem | Linus Tech Tips | Page 1

molten loom Jul 18, 2024, 9:23 PM

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i think this is integrated graphics

torn mesa Jul 18, 2024, 9:30 PM

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Yes, that's the iGPU.

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What is the full model of the laptop?

molten loom Jul 18, 2024, 9:32 PM

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torn mesa What is the full model of the laptop?

Asus TUF GAMING A15 and as you can see its the one with a 3050

torn mesa Jul 18, 2024, 9:32 PM

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No, the full model number. Example: FA506IH

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It will be on a sticker on the underside of the laptop

molten loom Jul 18, 2024, 9:33 PM

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FA506IC

torn mesa Jul 18, 2024, 9:33 PM

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@molten loom Win11?

molten loom Jul 18, 2024, 9:33 PM

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yeah

torn mesa Jul 18, 2024, 9:34 PM

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@molten loom Download these two drivers, but don't install them yet:
Nvidia: https://dlcdnets.asus.com/pub/ASUS/GamingNB/Image/Driver/Graphics/28267/Graphic_ROG_NVIDIA_B_V30.0.15.1278_28267_1.exe?model=FA506IC
AMD: https://dlcdnets.asus.com/pub/ASUS/GamingNB/Image/Driver/Graphics/27271/Graphic_DriverOnly_ROG_AMD_B_V30.0.13002.1001Sub2_27271.exe?model=FA506IC

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@molten loom Now follow the laptop instructions for DDU here: https://rtech.support/docs/factoids/ddu.html

Remove both drivers, when back in normal Windows, install the AMD driver first.

r/TechSupport Wiki

DDU

An open-source wiki for r/TechSupport

molten loom Jul 18, 2024, 9:35 PM

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torn mesa <@605031132408315955> Download these two drivers, but don't install them yet: N...

alright gimme a sec

molten loom Jul 18, 2024, 9:47 PM

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torn mesa <@605031132408315955> Download these two drivers, but don't install them yet: N...

ok so

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im in the eu so i choose eu but just checking are these the download buttons

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this looks weird

torn mesa Jul 18, 2024, 9:55 PM

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@molten loom Yes, that's correct. The regions is just where the server is, it doesn't really matter which ones you use

molten loom Jul 18, 2024, 9:58 PM

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torn mesa <@605031132408315955> Yes, that's correct. The regions is just where the server ...

I’m doing my amd graphics right now

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But the site tutorial you sent

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It says select clean and do not restart for the first driver

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And then clean and restart for the second one

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But it only lets me choose one right now

torn mesa Jul 18, 2024, 9:59 PM

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Picture

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DDU should always let you choose any vendor, it doesn't check what you have connected

molten loom Jul 18, 2024, 10:00 PM

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Do I just click clean and do not restart

torn mesa Jul 18, 2024, 10:00 PM

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Yes

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Then select the Nvidia GPU and do clean and restart

molten loom Jul 18, 2024, 10:01 PM

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Alright

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It’s doing it right now so I’ll wait till it finishes

molten loom Jul 18, 2024, 10:02 PM

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torn mesa Then select the Nvidia GPU and do clean and restart

It says clean uninstall completed would you like to exit now

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Should I say no or say yes and reopen this

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Sorry I’m just quite scared trying not to mess up my laptop

torn mesa Jul 18, 2024, 10:02 PM

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No

molten loom Jul 18, 2024, 10:03 PM

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Kk

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@torn mesa ok so it restarted

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What now t

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How do I exit safe mode (I think that’s what I have to do next)

torn mesa Jul 18, 2024, 10:07 PM

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It should do that when restarting

molten loom Jul 18, 2024, 10:07 PM

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It’s still in safe mode I think

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The wallpaper is still black and the corners say safe mode

torn mesa Jul 18, 2024, 10:08 PM

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Ok

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Windows key + R, enter msconfig

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In the General tab, set it to Normal Startup.

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Then restart

molten loom Jul 18, 2024, 10:08 PM

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Alright

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Ok now I just use the amd then the nvidia files

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@torn mesa what now

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also this issue came out of NOWHERE
i literally closed chrome and then restarted and suddenly my amd driver isnt working

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did ti seriously not work 😭

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oh hellll nahh

torn mesa Jul 18, 2024, 10:23 PM

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@molten loom Once you have reinstalled the drivers, there is nothing else to do

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Still not working?

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If no, right click on it in Device Manager and select Properties. Which error code?

molten loom Jul 18, 2024, 10:24 PM

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torn mesa Still not working?

yup

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43

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same one it always was

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man this issue is really annoying

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@torn mesa are you currently looking for a solution

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because its quite late for me i may have to just hop off for today

torn mesa Jul 18, 2024, 10:54 PM

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@molten loom Error 43 is very often a faulty device. Is it still under warranty?

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With DDU not working, it being faulty is the main suspect.

molten loom Jul 19, 2024, 6:14 AM

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torn mesa <@605031132408315955> Error 43 is very often a faulty device. Is it still under ...

Nah it’s not 😭

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I think I’ll have to get it repaired then

molten loom Jul 19, 2024, 6:46 AM

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@torn mesa i am so very dumbfounded

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a bit after i woke up and got ready and everything i had some spare time to get on the laptop before i gotta go

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its fixed???

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if its from something you did im very thankful man!!

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you have been a great help ily bro 🙏

molten loom Jul 19, 2024, 6:28 PM

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@torn mesa bad news.. its back

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again

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out of the blue

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around the same time as last time

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just after i restarted

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my laptop is genuinely taking the piss

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and when it was fixed earlier today a created a restore point and backed up everything

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i restored to that point and it hasnt fixed

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i ran whatever checks are on the restore point and it says nothing is different at all

#device manager showing problem