laptop shuts off randomly when gaming | Linus Tech Tips | Page 1

knotty wraith Jul 6, 2024, 5:54 AM

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steady pelican Jul 6, 2024, 9:52 AM

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it might be a dead fan or bad thermal paste, try to download hwmonitor and check what the temps are while gaming

knotty wraith Jul 6, 2024, 1:54 PM

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steady pelican Jul 6, 2024, 4:08 PM

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those are som high temps

knotty wraith Jul 6, 2024, 4:19 PM

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steady pelican Jul 6, 2024, 4:24 PM

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cooling pad will not fix this problem

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you can try to put the laptop on its side

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https://geeks3d.com/dl/get/755

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btw get this

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it can both test your gpu and cpu to see if it is overheating

knotty wraith Jul 6, 2024, 4:32 PM

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steady pelican you can try to put the laptop on its side

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knotty wraith Jul 6, 2024, 4:33 PM

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steady pelican btw get this

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steady pelican Jul 6, 2024, 4:33 PM

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knotty wraith One message removed from a suspended account.

ye

knotty wraith Jul 6, 2024, 4:33 PM

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steady pelican ye

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steady pelican Jul 6, 2024, 4:34 PM

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if it has the same issue then it might be a dead fan or bad thermal paste

knotty wraith Jul 6, 2024, 4:34 PM

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steady pelican https://geeks3d.com/dl/get/755

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steady pelican Jul 6, 2024, 4:34 PM

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if it stops with the issue then a cooling pad is needed

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also remember to run cpu burner

knotty wraith Jul 6, 2024, 4:34 PM

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steady pelican Jul 6, 2024, 4:35 PM

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ye

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then press run

knotty wraith Jul 6, 2024, 4:36 PM

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steady pelican Jul 6, 2024, 4:36 PM

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ye thats good

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then press run

knotty wraith Jul 6, 2024, 4:36 PM

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steady pelican Jul 6, 2024, 4:37 PM

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on the main application

knotty wraith Jul 6, 2024, 4:37 PM

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steady pelican Jul 6, 2024, 4:38 PM

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is the pc on its side now?

knotty wraith Jul 6, 2024, 4:38 PM

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steady pelican Jul 6, 2024, 4:38 PM

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just try to have it as it is now

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open up hwmonitor again

knotty wraith Jul 6, 2024, 4:39 PM

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knotty wraith Jul 6, 2024, 4:39 PM

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knotty wraith One message removed from a suspended account.

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steady pelican Jul 6, 2024, 4:39 PM

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omg

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laptops can run hot but not that hot

knotty wraith Jul 6, 2024, 4:40 PM

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steady pelican Jul 6, 2024, 4:40 PM

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plug everything out from one side of the laptop and put it on its side

knotty wraith Jul 6, 2024, 4:41 PM

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steady pelican Jul 6, 2024, 4:42 PM

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keep it to the most basic

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but the side with the power cable can stay

knotty wraith Jul 6, 2024, 4:43 PM

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steady pelican Jul 6, 2024, 4:47 PM

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ye

knotty wraith Jul 6, 2024, 4:47 PM

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steady pelican Jul 6, 2024, 4:48 PM

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hw monitor, fur mark then cpu burner and run

knotty wraith Jul 6, 2024, 4:48 PM

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steady pelican Jul 6, 2024, 4:51 PM

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go into hwmonitor and show the temps

knotty wraith Jul 6, 2024, 4:52 PM

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grand sentinel Jul 6, 2024, 4:53 PM

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ooh, that's bad

knotty wraith Jul 6, 2024, 4:53 PM

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grand sentinel Jul 6, 2024, 4:54 PM

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need to open it up and replace the thermal crust

knotty wraith Jul 6, 2024, 4:54 PM

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grand sentinel Jul 6, 2024, 4:54 PM

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that's thermal throttling

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most likely

knotty wraith Jul 6, 2024, 4:54 PM

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knotty wraith Jul 6, 2024, 4:54 PM

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grand sentinel that's thermal throttling

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grand sentinel Jul 6, 2024, 4:54 PM

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since most CPUs have either 70C or 90 C as the thermal limit

grand sentinel Jul 6, 2024, 4:55 PM

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knotty wraith One message removed from a suspended account.

https://ifixit.com

iFixit

Fixing the world, one gizmo at a time. | iFixit News

knotty wraith Jul 6, 2024, 4:55 PM

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grand sentinel Jul 6, 2024, 4:55 PM

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i need the model name for more help

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but generally just open it up and replace the thermal past

knotty wraith Jul 6, 2024, 4:55 PM

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grand sentinel Jul 6, 2024, 4:55 PM

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hold on for a bit

knotty wraith Jul 6, 2024, 4:55 PM

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steady pelican Jul 6, 2024, 4:55 PM

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knotty wraith One message removed from a suspended account.

how many electronics have you worked on/ repaired?

knotty wraith Jul 6, 2024, 4:56 PM

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knotty wraith Jul 6, 2024, 4:56 PM

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steady pelican how many electronics have you worked on/ repaired?

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steady pelican Jul 6, 2024, 4:56 PM

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welp its a first time for everything

knotty wraith Jul 6, 2024, 4:56 PM

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grand sentinel Jul 6, 2024, 4:56 PM

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Laptops are especially good starting points as long as you don't touch the board

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so, I fixit's page is blank about the katana

knotty wraith Jul 6, 2024, 4:57 PM

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steady pelican welp its a first time for everything

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steady pelican Jul 6, 2024, 4:57 PM

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knotty wraith One message removed from a suspended account.

you do also need some thermal paste

grand sentinel Jul 6, 2024, 4:57 PM

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but i guess just open it up, remove both fans and heat sinks (there may be hidden screws) look for a metal chip like item with green PCB below it and clean it

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then reapply thermal paste

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i recomment Noctua NTH-5

knotty wraith Jul 6, 2024, 4:58 PM

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steady pelican you do also need some thermal paste

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grand sentinel Jul 6, 2024, 4:58 PM

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https://www.amazon.com.au/Noctua-NT-H1-3-5g-AM5-Pro-Grade/dp/B0BGS81TMG/ref=sr_1_8?dib=eyJ2IjoiMSJ9.78On_JTHyZnIQQOX1SWXIHFxWlN7oePfYmj5qDPhvu7EELmNmgNNrFZOadtlN4SDLvG0QPgb5eJujSOoiGAdW9jgRQnLlY9S92d2J3E_SZ9pFcd5_J4gt-7b6FqOi0i2Bv_m71TgS6oOs23Mdx8FQDgMhD3Jdz25vomgGKpKn-kN3ssK-T9N87DAgt1djbcMGcCt8AsGuefdXKGNqzeLHFJqMsSxTIHbGkAfb_Nz2qDdI7QU8EAxc3VFmlAMnkEFTUnT0oIazUw-R4BuW1odSqsRKKfE5G7MbAA5rTuqP3Q.dDBVyFCK6WNeMOqNfEeRPW2I5TNG3dmgeY3l38DSVU8&dib_tag=se&keywords=noctua&qid=1720285102&rnid=5367991051&s=computers&sr=1-8

Noctua NT-H1 3.5g AM5 Edition, Pro-Grade Thermal Compound with Ther...

Noctua’s NT-H1 is a renowned hybrid thermal compound that has received more than 150 awards and recommendations from international hardware websites and magazines. Thanks to its excellent performance, exceptional ease of use and outstanding long-term stability, it has become an established favour...

knotty wraith Jul 6, 2024, 4:58 PM

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steady pelican Jul 6, 2024, 4:59 PM

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70c idle is not good

grand sentinel Jul 6, 2024, 4:59 PM

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knotty wraith One message removed from a suspended account.

yeah, you'll need a CPU + GPU repaste

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also check if the fans are spinning

steady pelican Jul 6, 2024, 4:59 PM

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do the fans change speed when gaming?

grand sentinel Jul 6, 2024, 4:59 PM

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when it's on

knotty wraith Jul 6, 2024, 4:59 PM

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knotty wraith One message removed from a suspended account.

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steady pelican Jul 6, 2024, 4:59 PM

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aka do you hear the jet engin speed up and slow down

knotty wraith Jul 6, 2024, 4:59 PM

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grand sentinel Jul 6, 2024, 4:59 PM

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sometimes it may be because that the heatpipes aren't touching the critical parts

knotty wraith Jul 6, 2024, 4:59 PM

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grand sentinel Jul 6, 2024, 5:00 PM

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ok, good sign

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hey @knotty wraith i'll give you step by step trouble shooting steps

knotty wraith Jul 6, 2024, 5:01 PM

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grand sentinel Jul 6, 2024, 5:03 PM

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Open the laptop up
remove heatsink by removing tape, unscrewing heatpipe and fans and then removing it (please check for obstructions)
make sure the heatpipe is level get a table or smth
clean thermal paste
apply thermal paste onto the silicon chips
reassemble all except the case
put onto a heat resistant mat
turn on and check temps and stability (recommended 15 minutes of gaming or 5 minutes of stress testing)
if it doesn't work come back
reassemble

knotty wraith Jul 6, 2024, 5:18 PM

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grand sentinel Jul 9, 2024, 4:24 AM

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no

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they can't be trusted

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you can mail it in to a laptop specialist

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btw any heat resistant material would be ok as long as it does not transmit electricity

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https://salemtechsperts.com/products/mail-in-repair i trust him

Salem Techsperts

Mail-In Repair

AVAILABLE TO US RESIDENTS ONLY FOR THE LOVE OF GOD, READ WHAT SERVICES WE DO AND DO NOT OFFER BEFORE PURCHASING!!!!!!!!! This pays for the diagnostic fee for mail-in repairs offered below. This fee is applied to the final labor cost of your repair. This does not pay for a shipping label (we cover return shipping). Af

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he's funny, he's good, he's passionate and he will take care of your laptop 100%

#laptop shuts off randomly when gaming