#Pc automaticaly goes into bios

1 messages · Page 1 of 1 (latest)

pearl vapor
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Every time i turn on a computer the blue screen with a text something went wrong pops up and then goes into bios

pearl vapor
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Yes

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@mortal oriole

mortal oriole
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Just the first boot or every boot? Are you able to get into Windows?

pearl vapor
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Sometimes

mortal oriole
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Are you in Windows now?

pearl vapor
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I can go in windows with save changes & reset

mortal oriole
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Go to C:\Windows\Minidump and check if you have any minidump files. If you do, go back to the Windows folder and copy the Minidump folder itself to the Downloads folder (You can use the desktop if you don't have OneDrive syncing files). Zip the copied folder and attach it to a post. Please follow the instructions to the letter as Windows doesn't like you messing with files in this location.

pearl vapor
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One sec

mortal oriole
pearl vapor
mortal oriole
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Ok, go back and copy the folder itself, not just the files inside, to a different location. Windows doesn't like you messing with files here so we copy them out.

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Then zip the copied folder, upload the zip to Discord

pearl vapor
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here in this chat?

mortal oriole
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Yes

pearl vapor
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how do i zip it

mortal oriole
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@pearl vapor You can do rar with winrar

pearl vapor
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compress to minidump rar

mortal oriole
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Zip is also built into Windows if you do Send to → Compressed (zipped) folder.

mortal oriole
pearl vapor
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i did it with the windows

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one

mortal oriole
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@pearl vapor You only BSOD on startup?

pearl vapor
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one sec

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whats that

mortal oriole
pearl vapor
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yeah

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that blue crash

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tho

mortal oriole
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BSOD = Blue Screen of Death

pearl vapor
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it doesnt load

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it stays on 0

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then black screen

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then 5 seconds

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and bios

mortal oriole
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@pearl vapor It's stuck on 0%?

pearl vapor
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yeah

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then it goes into a black screen

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and after 5 seconds it loads up the bios

mortal oriole
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The dump files are crash logs from those BSODs, but these go quite far back in time. So it seems like it's not able to save most of the recent crash logs. That's why it's at 0%

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The oldest of the five is from November 2023

pearl vapor
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pfff

mortal oriole
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The most recent is from the 23rd of june 2024, the second newest is from April

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The newest though, it shows an issue with the NVMe. And if storage is bad, it can't save the dump file because the drive has been taken offline.

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Which would also explain why it boots to the BIOS on the next boot

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So the NVMe being bad would be my main suspect

pearl vapor
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whats

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the nvme

mortal oriole
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SSD that looks like this:

pearl vapor
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oh yeah

mortal oriole
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Storage drive

pearl vapor
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i have

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that

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i have kingston fury 2tb

mortal oriole
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What I would do, back up any data you need and replace it.

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You could also try a different motherboard slot if your board has multiple M.2 slots (The connector for these is called M.2)

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A faulty SSD is way more common than a faulty motherboard slot, but it does happen from time to time

pearl vapor
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yeah there is more slots i think

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so the reason to theese crashes is this

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ssd

mortal oriole
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That would be my main suspect at least.

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The latest crash blames an NVMe SSD. It not being able to dump data on the BSOD screen and it not finding the SSD on the next boot and instead goes to the BIOS.

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You have the ROG STRIX B550-F GAMING motherboard

pearl vapor
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yeah

mortal oriole
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You have M.2 slots in these two locations:

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The top one is really close to the GPU. You can see this cause overheating because of the heat from the GPU.

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So if you use the top slot you should definitely try moving it to the bottom one.

pearl vapor
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yeah it is on the top slot

mortal oriole
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Try that first. Same issue, try a different SSD.

pearl vapor
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changing this slot wont change anything on the pc?

mortal oriole
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No

pearl vapor
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but if that doesnt work i need to change the ssd?

mortal oriole
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Most likely. It could also be a faulty motherboard, but SSDs die all the time, motherboards don't die that often.

pearl vapor
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ill try changing the slot

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if it doesnt work i will tell you

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is there any specific brand of this ssd

mortal oriole
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👍

pearl vapor
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that i should buy

mortal oriole
mortal oriole
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np