#Pc Crashing - Help

1 messages · Page 1 of 1 (latest)

queen rune
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When playing games (under load) the PC will operate as normal for a short while, and then all the monitors cut to black, something makes a single click noise, and every fan in the PC goes to 100%, I can still hear the audio, and you have to turn the PC off via the power supply switch.

Sometimes it can take 20-40mins to go black, sometimes it can take 20seconds, it varies.

What I have tried and had no success with:
Updating BIOS and all other drivers (chipset etc…)
Using DDU to remove the GPU driver and then install the latest
Cinebench CPU test (didn’t cause a crash)
Uninstalled GameInput Service, Reinstalled and set startup to automatic
Downloaded Microsoft .NET framework and Microsoft Visual C++
Disabled Windows game bar and game mode
Individually testing each ram stick, and lowering the ram frequency

queen rune
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.

foggy matrix
trim light
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you should do a gpu stress test

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what are your specs

wheat forge
queen rune
queen rune
# trim light what are your specs

Ryzen 5 3600 w Stock Cooler
Trident Z RGB 32GB 4x8 3200mhz
Asus ROG STRIX B550-A GAMING motherboard
Rtx 2070 super
Corsair TX750M PSU
500gb nvme
3TB HDD

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But i mean the pc is still operating like the psu isn’t crashing, just screen goes black and fans go max.

trim light
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You could use event viewer to see what caused the crash

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And also you should do a full stress test including GPU

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If it crashes when you do that pretty good indication power supply is the problem

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Wait a minute

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Did you check the temperatures during gaming

queen rune
trim light
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When I googled your issue

queen rune
queen rune
trim light
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For GPU or CPU?

trim light
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CPU is normal tho

queen rune
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And that’s solved how? Or is it just time for the gpu to take a knee? I mean it’s 7yrs old

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I have great airflow in case

trim light
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GPU should not be 98 degrees

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Did you clean it

queen rune
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Clean what

trim light
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You case

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Like is there dust

queen rune
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Oh

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Yeah clean

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And the fans on the gpu are clean as well

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Even the undersides I’ve cleaned

trim light
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Ok check if GPU fans spin during gaming

queen rune
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They do

trim light
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Could you post a picture

queen rune
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Of what

trim light
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The inside of the case

queen rune
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Lemme try find one - not at home at the moment

trim light
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Alright

queen rune
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I know not amazing photos

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It’s clean

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I clean it monthly

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You think it’s the gpu?

trim light
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It is the GPU overheating that causes it to crash but I'm not sure why it's overheating

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Btw your build looks nice