DirectX Graphics Kernel error | Linus Tech Tips | Page 1

rustic elbow Jun 13, 2024, 7:50 PM

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Hello everyone!

Recently bought brand new pc parts, Everything through benching and what not looks extremely fine, Although i'm getting this error and i'm not sure why.

I have already looked up on the internet and tried a bunch of stuff to fix it but nothing seems to work.
DDU Safe mode to -Studio and Gaming none of these fixed the issue.

My full specs are as followed.

Motherboard : Tuf Gaming X670E PLUS WIFI
CPU: RYZEN 9 7950X3D
GPU: MSI 3080 TI SUPRIM X
RAM: TRIDENT Z5 NEO RGB 64GB 6000MHZ | CL30-40-40-96 : F5-6000J3040G32GX2-TZ5NR
PSU: Asus rox strix 1200w aura edition 80+ gold

thank you guys in advance ❤️

rustic elbow Jun 13, 2024, 8:37 PM

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Also when I’m gaming everything runs smooth just after some time black screen stuttering audio and reset.

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Happens also when I’m just on desktop with discord open

rustic elbow Jun 14, 2024, 1:29 AM

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anyone have a clue?

rustic elbow Jun 14, 2024, 6:38 PM

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Tried a bunch of other stuff still same problem

heady geode Jun 14, 2024, 10:58 PM

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@rustic elbow Please provide the actual dump files. Go to C:\Windows\Minidump and check if you have any minidump files. If you do, go back to the Windows folder and copy the Minidump folder itself to the Downloads folder (You can use the desktop if you don't have OneDrive syncing files). Zip the copied folder and attach it to a post. Please follow the instructions to the letter as Windows doesn't like you messing with files in this location.

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This is unlikely to be the DX kernal causing it, 0x116 is Video_TDR_Failure which means that the GPU was frozen, Windows reset the driver, but it was still frozen so it ordered a BSOD. DirectX handles a lot of the GPU calls so it likely just reported that the GPU was frozen.

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This is very often a faulty GPU.

rustic elbow Jun 15, 2024, 3:41 AM

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heady geode <@106466542471901184> Please provide the actual dump files. Go to C:\Windows\Min...

📎 dump.txt

heady geode Jun 15, 2024, 1:05 PM

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rustic elbow

Bluescrenview is terrible, please follow the instructions.

rustic elbow Jun 15, 2024, 1:11 PM

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sorry

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it wont allow me to upload here hold on

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📎 061424-11015-01.dmp 📎 061424-11046-01.dmp 📎 061524-12218-01.dmp 📎 061524-12562-01.dmp

rustic elbow Jun 15, 2024, 1:12 PM

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heady geode Bluescrenview is terrible, please follow the instructions.

here you go.

heady geode Jun 15, 2024, 1:14 PM

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@rustic elbow Yeah, it's like I said. It's the GPU hanging.

rustic elbow Jun 15, 2024, 1:15 PM

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heady geode <@106466542471901184> Yeah, it's like I said. It's the GPU hanging.

yeah what i also noticed not too sure but, i did some bios stuff.

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there was a X3D option i enabled

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not too sure what it does but since i do have the 7950x3d

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i enabled it

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so far it hasn't crashed duo to directX or anything

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it has only crashed because of a usb or something

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but bluescreenview and event viewer didn't show anything about directX kernel fail

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just a usb bluetooth error

heady geode Jun 15, 2024, 1:16 PM

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rustic elbow it has only crashed because of a usb or something

BSOD?

rustic elbow Jun 15, 2024, 1:16 PM

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heady geode BSOD?

no hold on

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or amybe im not to sure but didnt'seem like it

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heady geode Jun 15, 2024, 1:17 PM

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That's the Bluetooth

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BTH = Bluetooth

rustic elbow Jun 15, 2024, 1:17 PM

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after the bios changes my pc started running for 2 hours and some more time.

heady geode Jun 15, 2024, 1:17 PM

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It connects via USB from the WiFi card

rustic elbow Jun 15, 2024, 1:18 PM

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which it didnt before.

rustic elbow Jun 15, 2024, 1:18 PM

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heady geode It connects via USB from the WiFi card

ah

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Well i have nothing connected to the wifi adaptars or anything

heady geode Jun 15, 2024, 1:18 PM

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Click Details on the error

rustic elbow Jun 15, 2024, 1:18 PM

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but i did switch my logitech bluetooth receiver

rustic elbow Jun 15, 2024, 1:18 PM

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heady geode Click Details on the error

alright hold on

rustic elbow Jun 15, 2024, 1:19 PM

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heady geode Click Details on the error

heady geode Jun 15, 2024, 1:20 PM

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It has no idea why it stopped working so it just unloaded the driver

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Could be a random one-off

rustic elbow Jun 15, 2024, 1:20 PM

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i see

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tbh after i did the expo II and X3D enabled on the bios the uptime of the pc has been longer then it had before before it would crash 20 min or even imidiatly

heady geode Jun 15, 2024, 1:21 PM

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And I have no idea what that BIOS thing you did could be, not finding anything looking through a BIOS walkthrough video either.

rustic elbow Jun 15, 2024, 1:21 PM

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now it reaches 1 hour constantly

heady geode Jun 15, 2024, 1:21 PM

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Could you check what it was and take a pic?

rustic elbow Jun 15, 2024, 1:21 PM

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heady geode Could you check what it was and take a pic?

Ofc give me a second will restart pc.

heady geode Jun 15, 2024, 1:22 PM

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@rustic elbow EXPO 2 was a higher or lower speed?

rustic elbow Jun 15, 2024, 1:22 PM

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heady geode <@106466542471901184> EXPO 2 was a higher or lower speed?

Not too sure, i was told by someone to do expo ii because it is more stable

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thats all they gave me as details about it.

heady geode Jun 15, 2024, 1:22 PM

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Take a pic of the EXPO profiles as well

rustic elbow Jun 15, 2024, 1:23 PM

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alright 1 sec.

rustic elbow Jun 15, 2024, 1:27 PM

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heady geode Take a pic of the EXPO profiles as well

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X3D core flex is what it’s called

heady geode Jun 15, 2024, 1:31 PM

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rustic elbow

Ok, the 7950X3D has a 3D V-Cache for one CCD, the other has normal cache. X3D Core Flex tries to prioritize load on the cores that has the 3D cache.

rustic elbow Jun 15, 2024, 1:31 PM

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Ah

heady geode Jun 15, 2024, 1:32 PM

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I can't think of any reason why that would affect the GPU.

rustic elbow Jun 15, 2024, 1:32 PM

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Not sure either

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But

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It has been up for 2 hours and 55 min without crashing about direct X

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Just that weird usb event thing

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Just now I had it running for an hour and 30 min

heady geode Jun 15, 2024, 1:34 PM

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The EXPO 2 profile has the max speed of the sticks and the advertised timings of that kit so not sure what the difference is, maybe voltage and subtimings.

rustic elbow Jun 15, 2024, 1:35 PM

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Yeah everything seems default

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In the timing

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heady geode Jun 15, 2024, 1:36 PM

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The product page doesn't list the subtimings

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So I have no idea if that's the optimal profile or something else

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Check if anything changes from EXPO 1

rustic elbow Jun 15, 2024, 1:36 PM

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Yeah will do sec

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Yeah

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So

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All the options under

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Are auto now with expo 1

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That’s kinda it

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I don’t see anything else

heady geode Jun 15, 2024, 1:39 PM

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Did the speed and main timings change?

rustic elbow Jun 15, 2024, 1:39 PM

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No

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Same 6000

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And main timing are the same

heady geode Jun 15, 2024, 1:39 PM

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Oh, wait

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I thought EXPO 2 was the profile

rustic elbow Jun 15, 2024, 1:40 PM

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Oh

heady geode Jun 15, 2024, 1:40 PM

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On this board, it has an overclock tuner. Basically automatic overclock settings

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So this is a different tuner

rustic elbow Jun 15, 2024, 1:40 PM

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Ah yeah

heady geode Jun 15, 2024, 1:40 PM

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I never use those so I have no idea about that

rustic elbow Jun 15, 2024, 1:41 PM

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I see, I really don’t know why the pc is running now though just weird to me

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Can still send my gpu for rma if it happens again today

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Was giving the pc like till this weekend to fix somehow

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Otherwise Monday gpu goes to msi

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Anything else you might think I could do?

heady geode Jun 15, 2024, 1:43 PM

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With that BSOD error, only DDU.

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https://rtech.support/docs/factoids/ddu.html

r/TechSupport Wiki

DDU

An open-source wiki for r/TechSupport

rustic elbow Jun 15, 2024, 1:44 PM

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Yeah I thought that would be the case tbh hahaha

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But so far I haven’t gotten it again

heady geode Jun 15, 2024, 1:44 PM

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I am not familiar at all with the X3D option, but I don't see how using the other CPU cores would cause crashes for the GPU

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If it was RAM, it should corrupt basically random data, not the GPU driver every single time

rustic elbow Jun 15, 2024, 1:45 PM

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Well

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It just happen again

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Lets see what the hell

heady geode Jun 15, 2024, 1:45 PM

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This is a pretty expensive build, have you used a PCIe riser to make it look fancy?

rustic elbow Jun 15, 2024, 1:45 PM

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heady geode This is a pretty expensive build, have you used a PCIe riser to make it look fan...

Not really

heady geode Jun 15, 2024, 1:45 PM

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Not really?

rustic elbow Jun 15, 2024, 1:46 PM

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Sorry no I haven’t

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I wasn’t sure what it was

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So I looked it up

heady geode Jun 15, 2024, 1:46 PM

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Ok, I hate PCIe risers. See issues with it so often

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Anything between the GPU and PCIe slot, I hate it

heady geode Jun 15, 2024, 1:47 PM

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rustic elbow It just happen again

Bluescreenview is not a good tool, but at least it gets the error right so just check if it's a 0x116 error again

rustic elbow Jun 15, 2024, 1:48 PM

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heady geode Bluescreenview is not a good tool, but at least it gets the error right so just...

Not too sure but i think it is?

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getting the details for you.

heady geode Jun 15, 2024, 1:48 PM

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Yes

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Same as before

rustic elbow Jun 15, 2024, 1:48 PM

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yeah this time it happen when i got out of bios and went into windows login screen

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i heard a usb sound go in

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and it crashed

heady geode Jun 15, 2024, 1:48 PM

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Try DDU. but it's likely the GPU.

rustic elbow Jun 15, 2024, 1:49 PM

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any versions you can recommend me?

rustic elbow Jun 15, 2024, 1:49 PM

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heady geode Try DDU. but it's likely the GPU.

i'm afraid so but i'm hoping not.

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6 weeks is long without a pc.

heady geode Jun 15, 2024, 1:49 PM

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rustic elbow i heard a usb sound go in

First time it was paired with USB?

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I mean the crash, not USB pairing

rustic elbow Jun 15, 2024, 1:50 PM

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heady geode I mean the crash, not USB pairing

idk, this is the first time i heard a usb sound when i started it up tbh

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and when i thought it was weird it crashed

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all this time i do not hear a usb being put in ( sound )

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and now that i went back to bios it happen

heady geode Jun 15, 2024, 1:50 PM

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So it could be the board because you had the bluetooth not being happy as well.

rustic elbow Jun 15, 2024, 1:50 PM

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Damn

heady geode Jun 15, 2024, 1:51 PM

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rustic elbow any versions you can recommend me?

The drivers from June had some issues in certain games at least, not sure if they crash in general

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https://www.nvidia.com/download/find.aspx

Advanced Driver Search official NVIDIA drivers

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Do one from May

rustic elbow Jun 15, 2024, 1:51 PM

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alright

heady geode Jun 15, 2024, 1:52 PM

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Windows Driver Type → DCH (DCH uses Windows Update for certain parts of the install/download, required by Windows now so non-DCH drivers are several years old)

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Recommended/beta → Recommended/Certified

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Back in 10, do DDU

rustic elbow Jun 15, 2024, 1:52 PM

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heady geode Back in 10, do DDU

got it and thank you!

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will do ddu now

rustic elbow Jun 15, 2024, 2:10 PM

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alright did ddu

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555.85

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gameready drive of may 21

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custom - no gforce experience

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So I did that and now it instantly crashed the moment I went on discord to buy myself nitro lmfao

heady geode Jun 15, 2024, 2:13 PM

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Set up the RMA

rustic elbow Jun 15, 2024, 2:13 PM

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Yup

rustic elbow Jun 15, 2024, 2:16 PM

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heady geode Set up the RMA

Alright thanks for trying to help btw ❤️ really appreciate it

#DirectX Graphics Kernel error