My computers runs for hours if im not playing a game and i have clean installed windows once already but yet if i open a game no matter if its on my m.2 drive or on my sata ssd that has my windows, i get blue screen of death with whea uncorrectable error after 5 minutes. Please help me
#BSOD FOR NO REASON
stark thorn
idle pewter
My computers runs for hours if im not playing a game and i have clean installed ...
Open hwinfo64 and look at the temps of your cpu and gpu
if one of them starts getting above 95°C you might need to get some new thermal paste or just clean your pc
with whea uncorrectable error what error specificaly?
stark thorn
My temps are both under 70, it’s a mobo issue i figured out
red hare
My temps are both under 70, it’s a mobo issue i figured out
How did you figure this out? WHEA means a hardware issue with the CPU or a PCIe device so it can be the motherboard, just not that common.
stark thorn
When i read dump files, the bucket id thing said that the mobo wasn’t detecting cpu or somethin
So i’m just gonna exchange the mobo
red hare
You don't read the bucket ID with WHEA crashes
You take the data from parameter 4 and decode it using the CPU programming manual
stark thorn
Give me just a second i’m not at my computer currently
red hare
red hare
When i read dump files, the bucket id thing said that the mobo wasn’t detecting ...
And just to be clear, GenuineAMD.sys is just the driver Windows uses to read the error record off the CPU with this, it doesn't mean that the motherboard thinks the CPU is fake. Every single WHEA crash has that driver involved.
From the information you posted, it sounds like an issue with the CPU cache.
stark thorn
Ok give me just a second i’m gonna get some grub to eat then i will be at my pc
Do u think i can fix or do i need to exchange it
And sorry if i sound like a bot i’m not the most technologically advanced
red hare
Do u think i can fix or do i need to exchange it
Depends on the CPU. PBO can cause this (Automatic overclocking, BIOS setting). Some 5000 series CPU need a slight overvolt sometimes for some reason. So it depends which CPU it is. Updating the BIOS can help.
red hare
I'm going to bed soon, but I can look at it in the morning.
stark thorn
I’m on my pc now
red hare
Ok, copy the minidump folder to the desktop (The downloads folder if you use OneDrive, it messes with things)
The folder itself, not just the files inside
Then zip it and drop onto the chat
red hare
Sure. We just need it out of the Windows folder because of the restrictions there.
stark thorn
Also i’m really stupid apparently how do i find the mini dump again cuz i don’t remember how i got there
red hare
C:\Windows\Minidump
red hare
Prefer more to see if it's the same issue every time
red hare
Just do the whole folder
stark thorn
red hare
All of them are cache errors
stark thorn
ok tell me what i need to do
red hare
You have two different cache errors, just seeing if they both are with the same cache
One is when reading data from the L1 cache, the other is when fetching and instruction from the L1 cache. The latter technically being a bus/interconnect error.
Anything overclocked or undervolted?
stark thorn
Nope
red hare
Ok, so two things you can try. First go into the BIOS' overclocking section and find Precision Boost Overdrive. Set it to Disabled.
Second, if you still crash, go to the overclocking section again set a 0.050v offset to the Vcore.
Found a BIOS walkthrough video, let me see if I can show you where it is
So in the Tweaker menu, set CPU Vcore to Normal and then set Dynamic Vcore (DVID) to +0.050v. Make VERY certain you get the number right
stark thorn
Sounds good ill be back in a minute
red hare
Precision Boost Overdrive, it basically overclocks your CPU until it hits the thermal limit
stark thorn
Will it be in that same tweaker section?
red hare
@stark thorn It usually is. it might be under Advanced CPU settings or CPU/VRM Settings in the Tweaker menu.
The walkthrough didn't open those
stark thorn
Ill find it
red hare
Go there and look
stark thorn
be back in a min
red hare
@stark thorn And it can be the board as that's how the CPU gets power and how it connects with everything, just less common.
stark thorn
red hare
Core Performance Boost is just normal Turbo.
red hare
It will be called Performance Boost Overdrive.
stark thorn
Ok
red hare
@stark thorn You know how your CPU stats say this?
The boost is Core Performance Boost. What Intel calls Turbo.
PBO is clocking it even higher than that.
stark thorn
Ohhhh ok gotcha
red hare
@stark thorn Ah, googled it. The A520 boards don't have PBO. It's considered an advanced feature for the more expensive boards.
stark thorn
So just do the voltage thing?
red hare
Could you take a picture?
stark thorn
Also can i turn xmp on or should i leave it off cuz i had someone tell me to turn that off
red hare
These are pretty small voltage increases so try 0.054