Ok I’m genuinely about to rip my hair out. Whenever I try and load into a VR game my pc shuts down and reboots. Idk what’s causing it but this has never happened before. I can run AAA games at full tilt and have no problems. But when I try and play anything in VR, my pc completely shuts down. I’m on a 13900k, 4090, with a Corsair 1500i PSU. I have no idea what’s causing it and I’m about to go insane from troubleshooting
#VR crashing pc
ivory turtle
blissful ivy
Ok I’m genuinely about to rip my hair out. Whenever I try and load into a VR gam...
Just to make sure it isn't temp or psu related, load up furmark and prime95 (smallest fft) at the same time; let it sit for 30 mins or so to see if it'll shut down or not
You can use hwinfo to monitor temps
If temps are high and shutdown, you can assume that's the cause.. if the shutdown is near instant, it's likely psu
ivory turtle
I played sea of thieves for several hours today at max settings and had no issues
Temps were fine
blissful ivy
doesn't put nearly as much load as synthetic benchmarks, just give it a shot to be 100% sure
ivory turtle
I don’t have benchmark software
ivory turtle
I’ll have to give it a shot tomorrow. It’s 11:40pm and I’m tired🫠
blissful ivy
Sleep good :3
ivory turtle
Ok so event viewer shows kernel power
nvm
its saying OVR SERVICE LAUNCHER has an error
ivory turtle
Idk how to fix this
lunar lark
silver solar
dose it blue screen?
ivory turtle
No
silver solar
dose the pc just shut down the instant the vr goes black?
silver solar
thats not normal
ivory turtle
Apparently I’m not the only one who’s had the problem
Bc there’s a few Reddit threats about it
I found one fix I’m gonna try when I get home
silver solar
if it works remember to send the link to the fix in this chat then mark it as solved.
if you have any future issues remember that the LTT discord is here to help, and also have a good day 🙂
ivory turtle
Ok so new problem. Now it’s crashing randomly even without VR.
No BSOD either
It’s giving me a critical error 41 kernel power
rigid basalt
@ivory turtle Event ID 41 is just that the machine shut down without using the "Shut Down" button in Windows.
Which motherboard are you using?
rigid basalt
Let's see if they have the patch for 13900K CPUs
ivory turtle
The weird part is, this just started happening a few days ago
rigid basalt
Whenever I try and load into a VR game my pc shuts down and reboots.
This makes it sound a lot like the 13900K/14900K bug.
rigid basalt
Ok, Roblox is weird. I wouldn't expect that to have the kind of loads that triggers this.
NZXT also don't have patch notes for their BIOSes
rigid basalt
Most board vendors started shipping fixes for this around April 20th, a lot of them are still in beta.
Let me see if I can find a BIOS walkthrough and we can test setting the stuff manually.
ivory turtle
So this is a new thing then?
rigid basalt
The bug isn't, but the fix is.
The fix is basically just to not allow the CPU to draw infinite power.
ivory turtle
It only started recently for me tho
Ohhhhhh I should probably turn off the power thing in bios
I have boost performance mode on
rigid basalt
I found a walkthrough for a Z690, hopefully that's pretty similar
rigid basalt
@ivory turtle No, I mean a video so I can see what it looks like
rigid basalt
Turbo is normal
Does it look like this?
If it does, go to Overclocking → CPU Configuration, scroll to the bottom and take a picture
ivory turtle
rigid basalt
@ivory turtle That's pretty close to the new profile which has basically guaranteed settings. So I don't think this is it, but you can try setting the Long Duration Power Limit to 250 instead of 280.
ivory turtle
Ok
What about long duration maintained
It’s set to 28 on your screenshot and 56 on mine
rigid basalt
It’s set to 28 on your screenshot and 56 on mine
That's just a from the Z690 overview video.
rigid basalt
I'm looking at what ASUS set, Gigabyte set it a fair bit lower I see now
@ivory turtle Because we are testing, maybe we should set it to the more conservative.
So set the Long Duration to 190 and Short to 250
If it still crashes, this isn't it.
ivory turtle
I also set XMP to auto
ivory turtle
i can test tomorrow, gotta head to bed as i work early
rigid basalt
Sure. If it still crashes, go into Event Viewer → Windows Logs → System. Click Filter Current Log, select "WHEA-logger" in the Event Sources dropdowm menu. If you have any of these events, highlight them (4-5 if you have a ton), right click and save. Upload here and tag me and I'll look at it tomorrow.
ivory turtle
Ok so it’s been fine but now all of a sudden it crashed again. After a few hours of gaming
Like this is ridiculous
Now I can’t even get into windows
Just shuts down
blissful ivy
Just shuts down
If it's a full shutdown, definitely more than likely psu fault
ivory turtle
It was running fine again for a few hours.
Just shut off again
And it’s not staying off. It’s just restarting
It’s genuinely starting to get on my nerves
I’m about to take to my local pc shop bc this is insane
ivory turtle
Ok so apparently the current limit was set to disabled. So I turned it on and it was at 512. I dropped it to 300
ivory turtle
kernal power 41
blissful ivy
If it's a full shutdown, definitely more than likely psu fault
If you haven't followed this advice and tried with a new PSU, start there
if it doesn't fix your issues, you can always return it
just make sure that you also swap cables when you get the new psu 
ivory turtle
its not a psu issue
im on a 13900k and im pretty sure its failing
crashes, bsod, etc. even with the BIOS fix from NZXT
name a single corsiar h1500i thats failed in a span of 2 months
blissful ivy
Doa parts that don't show issues for a little bit exist, manufacturing isnt perfect 
Just had a friend try to tell me just about the exact same thing (other than they and a few other were blaming gpu) because they were having crashes only when playing the first decendant.. swapped psu and boom problem solved c:
Weird quirky shit like this is where you need to always assume psu first, as ive already said, if it doesn't fix it you can always return it and get that money back xd
Nor can you say "its not a psu issue" without testing that statement, that's how you end up in a couple week to months long rabbit hole 
ivory turtle
Now when it BSODs it says Critical_Process_died
silver solar
ye its a semi common issue with a dying 13/14th gen chip
ivory turtle
So safe bet is to RMA?
silver solar
From what I know 13th and 14th chips just have issues so it might be the architectur that is broken so a new cpu might have the same issue but it's better to at least try then just have a broken pc.
New symptoms like the bsod normaly happen when the pc shuts down the way it dose, I have had a new read of the thread and if you have any way try and test the psu by borrowing one.
Or you can try and take out the gpu since your cpu has a igpu and see if you still have the issue
ivory turtle
Found my issues. It was a combination of failing 13th gen i9 and failing ram
silver solar
noice, are you gonna go for a 12th gen chip or are you just done with intel?
gloomy mist
ngl I had the same exact issue and my problem was my mobo
ivory turtle
Nope I’m on a 14700k now
I won’t go back to AMD
I’m running just one stick of ram rn. Everything runs fine.
silver solar
whats wrong with amd?
blissful ivy
Nope I’m on a 14700k now
You may end up regretting this as well with all of the very recent news coming out, seems intel is shipping mass amounts of defective chips (13th and 14th gen, most failures are with ~900k sku's but others do seem to be effected in a smaller scale)
