my psu is messed up please help | Linus Tech Tips | Page 1

pastel orbit Mar 16, 2024, 1:34 PM

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I tried getting a new power cable and a surge protector. My monitor turns on but my pc doesn’t it got something to do with my PSU. I shorted jbat1 already.

latent stratus Mar 16, 2024, 1:43 PM

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Can you send pictures?

pastel orbit Mar 16, 2024, 1:43 PM

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My monitor opens

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But my pc doesn’t from the same power outlet

latent stratus Mar 16, 2024, 1:44 PM

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Send me also a picture of the other side of the case

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Where the psu connections are

pastel orbit Mar 16, 2024, 1:44 PM

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That’s the side

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Other side is closed off

drowsy bane Mar 16, 2024, 1:44 PM

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That’s the one you need to open and send a picture of

pastel orbit Mar 16, 2024, 1:45 PM

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You mean the box

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At the bottom

drowsy bane Mar 16, 2024, 1:45 PM

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Like just takeoff the side panel on the right and take a picture

latent stratus Mar 16, 2024, 1:45 PM

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Yes

pastel orbit Mar 16, 2024, 2:05 PM

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U mean where the front is ?

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Those 3 fans panel

drowsy bane Mar 16, 2024, 2:06 PM

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Take off the metal panel on the other side of the computer, where all the cables are stuffed in and covered up

pastel orbit Mar 16, 2024, 2:06 PM

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I can’t

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It doesn’t come off

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drowsy bane Mar 16, 2024, 2:08 PM

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That screw that your thumb passed by on the top. There is an exact one like that that you have to loosen on the bottom.

pastel orbit Mar 16, 2024, 2:09 PM

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I did

drowsy bane Mar 16, 2024, 2:09 PM

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You sure was 100%?

pastel orbit Mar 16, 2024, 2:09 PM

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Yes they are out

drowsy bane Mar 16, 2024, 2:10 PM

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You’re gonna have to pull a little bit harder

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Give it a nice firm tug

pastel orbit Mar 16, 2024, 2:10 PM

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It’s slides off

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drowsy bane Mar 16, 2024, 2:10 PM

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Perfect

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Nothing looks particularly bad

pastel orbit Mar 16, 2024, 2:12 PM

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It’s the PSU

drowsy bane Mar 16, 2024, 2:12 PM

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Any smoke from the psu when you turn it on?

pastel orbit Mar 16, 2024, 2:12 PM

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I can’t turn it on

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It doesn’t turn on

latent stratus Mar 16, 2024, 2:12 PM

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Well first off, graphics card looks like it aint even plugged in

pastel orbit Mar 16, 2024, 2:13 PM

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It’s not

latent stratus Mar 16, 2024, 2:13 PM

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Did you plug in the case button to the motherboard?

drowsy bane Mar 16, 2024, 2:13 PM

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The GPU being unplugged would not stop the computer from booting up

pastel orbit Mar 16, 2024, 2:13 PM

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latent stratus Did you plug in the case button to the motherboard?

Where is that

latent stratus Mar 16, 2024, 2:13 PM

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drowsy bane The GPU being unplugged would not stop the computer from booting up

Ik but i wanted to point it out

latent stratus Mar 16, 2024, 2:13 PM

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pastel orbit Where is that

So where are you trying to turn it on?

pastel orbit Mar 16, 2024, 2:14 PM

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Button on top

drowsy bane Mar 16, 2024, 2:14 PM

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latent stratus Ik but i wanted to point it out

True

latent stratus Mar 16, 2024, 2:14 PM

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pastel orbit

Is any of that plugged into the mobo?

pastel orbit Mar 16, 2024, 2:14 PM

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What is the mono

drowsy bane Mar 16, 2024, 2:15 PM

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Mobo

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Motherboard

latent stratus Mar 16, 2024, 2:15 PM

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Is there any pins that look like this?

drowsy bane Mar 16, 2024, 2:15 PM

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It looks like it is

pastel orbit Mar 16, 2024, 2:16 PM

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latent stratus Mar 16, 2024, 2:16 PM

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Thats for usb 3.0

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Ohh i see it

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Huh

drowsy bane Mar 16, 2024, 2:16 PM

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Look at the bottom right corner

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Yeah

latent stratus Mar 16, 2024, 2:17 PM

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Hmm

drowsy bane Mar 16, 2024, 2:17 PM

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Have you tried power cycling yet?

latent stratus Mar 16, 2024, 2:17 PM

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Try reseating the ram?

pastel orbit Mar 16, 2024, 2:17 PM

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pastel orbit Mar 16, 2024, 2:17 PM

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drowsy bane Have you tried power cycling yet?

How do u do it

drowsy bane Mar 16, 2024, 2:17 PM

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Yeah, the power button is definitely plugged in

latent stratus Mar 16, 2024, 2:17 PM

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drowsy bane Yeah, the power button is definitely plugged in

Maybe its plugged into the wrong places

drowsy bane Mar 16, 2024, 2:17 PM

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Basically just unplugged the power cable from the power supply turn the power supply off and then just reconnect. It turn it back on and hit the power button for the computer.

latent stratus Mar 16, 2024, 2:18 PM

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@pastel orbit check your bothermoard manual on where to plug the power button in the respective pins

drowsy bane Mar 16, 2024, 2:18 PM

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latent stratus Maybe its plugged into the wrong places

Maybe

latent stratus Mar 16, 2024, 2:19 PM

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Mhm

pastel orbit Mar 16, 2024, 2:19 PM

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I haven’t unplugged anything since I got the pc

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Been using it for 3 years

latent stratus Mar 16, 2024, 2:19 PM

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Prebuilt?

pastel orbit Mar 16, 2024, 2:19 PM

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I recently moved to NA

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Yes

latent stratus Mar 16, 2024, 2:19 PM

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Okay

drowsy bane Mar 16, 2024, 2:19 PM

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From Europe?

latent stratus Mar 16, 2024, 2:19 PM

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Hmm

pastel orbit Mar 16, 2024, 2:19 PM

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Yeah

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Maybe something happened on the flight

latent stratus Mar 16, 2024, 2:20 PM

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Maybe

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Try reseating ram

drowsy bane Mar 16, 2024, 2:20 PM

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Yeah, you should probably try that first

pastel orbit Mar 16, 2024, 2:20 PM

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Should I just take them off ?

drowsy bane Mar 16, 2024, 2:20 PM

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I’m just worried that the graphics card might’ve got a crack during the flight

pastel orbit Mar 16, 2024, 2:20 PM

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No

drowsy bane Mar 16, 2024, 2:20 PM

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pastel orbit Should I just take them off ?

Take off and then put them back on

pastel orbit Mar 16, 2024, 2:20 PM

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I plugged it off and carried it on me

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Gpu is fine

drowsy bane Mar 16, 2024, 2:21 PM

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pastel orbit I plugged it off and carried it on me

Good

pastel orbit Mar 16, 2024, 2:21 PM

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Took the rams off

drowsy bane Mar 16, 2024, 2:21 PM

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Perfect just put them back on

pastel orbit Mar 16, 2024, 2:21 PM

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Just put them back ?

drowsy bane Mar 16, 2024, 2:22 PM

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If It doesn’t work just try turning your power supply off, unplugging the cable

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Then just plug the cable back in and turn the power supply back on and try powering up the PC

pastel orbit Mar 16, 2024, 2:23 PM

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No it doesn’t work

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I hold the button for 10 secondsish

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And I hear a ding sound

drowsy bane Mar 16, 2024, 2:24 PM

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Are you sure it’s not a blown up power supply?

pastel orbit Mar 16, 2024, 2:25 PM

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What does that mean

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It blew up on the flight ?

drowsy bane Mar 16, 2024, 2:25 PM

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I’m not sure 100% but you might have to get a new power supply

pastel orbit Mar 16, 2024, 2:25 PM

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Okay

drowsy bane Mar 16, 2024, 2:25 PM

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Definitely don’t do that yet. Have some stuff to do. I’ll be back a little bit later.

pastel orbit Mar 16, 2024, 2:26 PM

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I have to go to work not gonna be with the pc

drowsy bane Mar 16, 2024, 2:26 PM

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OK, just DM me when you’re free later

pastel orbit Mar 16, 2024, 2:26 PM

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Okay

still moss Mar 17, 2024, 4:20 AM

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I have a feeling that PSU might not be compatible with the US's 120v standard

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Either the PSU itself, or the cable you're using

pastel orbit Mar 17, 2024, 1:29 PM

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Yeah I bought a new one

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From the us

#my psu is messed up please help