I have Wi-Fi but nothing want’s to load

[novel jungle]

As you guys can see I have Wi-Fi and is telling that I have but at the same time I can’t load anything up it’s been a week already can anyone help me pls

I have Wi-Fi but nothing want’s to load

Anyone?

[quiet rover]

Your browser says "PROXY CONNECTION FAILED" which means something has configured a proxy on your computer / browser. Can another device connect to the same network and surf the web okay? If yes, this narrows the issue to just this one computer, so I'd next test trying to access the internet from multiple web browsers to see if the issue is limited to just certain ones.

Since the image implies you're using Brave Browser, I would try surfing the internet using another browser. If other browsers work, bingo bango, the problem only exists in Brave, at which point I would peruse Brave's support forums.
https://community.brave.com/t/brave-wont-load-any-webages/271264

[novel jungle]

I can’t open anything

And it’s just my pc

I tried on my dad pc and it worked

Everything on this Wi-Fi work like my phone my dad mac and windows pc work

For some reason is just my pc

[quiet rover]

Great that you've narrowed it to just this PC, or rather, the web browser, since your ping test appears to be working fine. See my suggestion above about troubleshooting web browsers on your PC.

[novel jungle]

I’ll try that

But I can’t even open discord

[quiet rover]

You'll need to open this on another computer, but it contains steps to disable proxy settings in most browsers. (Follow the Chrome steps for most Chromium based browsers like Brave, Vivaldi, Operat, Edge, etc.)
https://www.bitdefender.com/consumer/support/answer/1979/

[novel jungle]

Okay so my mother is messed up

I tried to restart and reset my dns and all that change ip new ip config ma nothing worked

That’s for the help tho

[toxic gate]

Mother?

[novel jungle]

Motherboard*

[stark ember]

have you just tryed reinstalling windows?

[novel jungle]

I reinstalled windows last week

[stark ember]

try reinstalling the wifi drivers then

[hearty nexus]

this isnt wifi this is ethernet logo

this have nothing to do with proxy

this is just your ethernet that is missconfigured

try first to see if your internet rooter sees your pc

this might also show if you have a vpn on

[novel jungle]

Ok I didn’t explain everything my router sees my pc like @hearty nexus said but I can’t do anything I have a Wi-Fi card in so I tried that and it still doesn’t do nothing I ran commands to reset my dns to see but it just doesn’t do anything I reset my Ethernet and it still didn’t do anything I took out my Wi-Fi to see and my motherboard knows it has Ethernet but doesn’t read anything if that makes sense

[quiet rover]

again... based on your supplied screenshot / image have you checked to see if a proxy is configured? have you tested multiple web browsers? I see Brave in the screenshot, but you should also have Edge.
https://www.bitdefender.com/consumer/support/answer/1979/
https://community.brave.com/t/brave-wont-load-any-webages/271264/6

[novel jungle]

I did tried what you told me to try and nothing worked

[quiet rover]

Did you find a proxy setting as noted in the BitDefender article?

[novel jungle]

Yea

But it’s not just my browser is everything else

[quiet rover]

Proxy settings for Windows (technically old school Internet Explorer) may impact anything else that also utilizes the same settings, hence why other things may be impacted.

[novel jungle]

Spotify,discord,brave,ea app,epic games,Activision none of these are opening

[flat pike]

try this https://www.microcenter.com/tech_center/article/8634/how-to-perform-a-winsock-reset-in-windows-10

[toxic gate]

Worse case back eveeything up and do a factory reset

[novel jungle]

I tried that today and nothing

[toxic gate]

Are you sure you have wifi then

Could it be disabled in bios can that happen.

[hearty nexus]

I have hzd multiple internet crash it always show this error

if you already reset everything this is just coming from rooter

can you check if your computer got an ip adress?

like if the dhcp is working

[novel jungle]

Wi-Fi and Ethernet are both working in a since but I’m not getting anything like is there but nothing works and it’s not disabled

[novel jungle]

Yes it does but nothing works

[hearty nexus]

can you go on you rooter interface and watch if he is sending data to you computer

[crystal oxide]

Try to do a ping

[novel jungle]

netsh int ip reset netsh winsock reset ipconfig /release ipconfig /flushdns

[crystal oxide]

like ping archlinux.org and see if there's a response (I think PowerShell also has that tool)

[novel jungle]

I’ve tried all

[hearty nexus]

migh work since the computer can communicate with the dhcp

[crystal oxide]

yeah, so that's why I am suggesting that

Does Windows have the ping command?

[hearty nexus]

even reseting your devices settings on your rooter

[novel jungle]

Yea

[hearty nexus]

like idk if their is some sort of "forgot the device" button

[crystal oxide]

@novel jungle open Command prompt and type ping archlinux.org

[novel jungle]

Is gonna do the same thing it did for google

[hearty nexus]

yup

[crystal oxide]

Ahh you did?

[novel jungle]

Yea

[crystal oxide]

ahh did you get a response?

[hearty nexus]

bro what how can this work

[novel jungle]

Same thing is works but nothing want to open

[hearty nexus]

what have you changed on you device to get this error 😭

[crystal oxide]

Did you try a different browser, I saw you were talking about edge beforehand, did you try with that?

[hearty nexus]

this make litteraly no sense

[novel jungle]

Idk bro it was out of nowhere

[crystal oxide]

RIP

[hearty nexus]

wait you said the ping was working?

do you have another device to put on your Ethernet port

[novel jungle]

Ik my friend is a network system administrator and he was confused too

[crystal oxide]

Because I know brave can sometimes be very weird, I've heard of other people having similar issues with it

[novel jungle]

Yea my dad pc work just fine

[hearty nexus]

I am too 😎 (like everyone)

[novel jungle]

Nice

[hearty nexus]

you have a wifi card and wifi not working?

[crystal oxide]

To clarify again:

• ping google.com returned results (i.e. packets were received?)
• Edge doesn't work?

[novel jungle]

Yup

[hearty nexus]

the components might be dead

[novel jungle]

That don’t work either

[hearty nexus]

or maybe drivers

[novel jungle]

Yea that’s why I said my motherboard is dead

[novel jungle]

Everything is updated

[crystal oxide]

I assume it is Software, if you can ping say google or something

[hearty nexus]

or wifi bandwidh but I rly suck in this domain

[novel jungle]

I can ping google but can’t open it

[hearty nexus]

yup

[crystal oxide]

Not in Edge either?

[novel jungle]

Same thing with edge

[hearty nexus]

might come from firewall maybe?

[novel jungle]

Is not my fire wall

[hearty nexus]

making guess since debuging like this is so fucking hard

[crystal oxide]

Then that gotta be some kinda firewall issue, but the confusing thing is that it works with ping, so DNS resolution works apparently, as well as reaching the Internet is possible

yeah right

[novel jungle]

I’ve never done nothing with my fire wall

[hearty nexus]

did you try deactivating windows firewall?

[novel jungle]

Exactly I can ping but can’t do jack

[crystal oxide]

Can you try ping janishutz.com to see if you can get to a website which definitely isn't in the OS's network / DNS cache?

[hearty nexus]

is cmd ping and google request the same?

[novel jungle]

Yea

[hearty nexus]

like is it the same process

[novel jungle]

Is just ping and then a site you know

[crystal oxide]

I don't think it goes through the same part of the network stack if I am correct... well parts of it do

[novel jungle]

This is my motherboard https://www.asrock.com/mb/AMD/B550M Pro4/index.asp

[crystal oxide]

CPU?

[novel jungle]

https://www.amd.com/en/products/apu/amd-ryzen-7-5700g

[crystal oxide]

Have you tried updating the BIOS? But before you do that, I have an interesting suggestion. Do you have a spare usb drive?

[crystal oxide]

Alright, thx

That looks totally fine

[novel jungle]

I did update my bios and I reinstalled windows too

[hearty nexus]

I think its 100% firewall problem

[crystal oxide]

That didn't solve it? Also, when reinstalling Windows, did you wipe the drive clean or did you just reinstall the base OS?

(so in the installer, did you select custom or keep data and reinstall?)

[novel jungle]

Wipe it clean since I didn’t wanna do it again

[crystal oxide]

So all your programs were gone and you did install the newest network driver from AsRock's website?

[novel jungle]

Yea

[hearty nexus]

without internet ?

[crystal oxide]

I am on the same page as you here

[novel jungle]

Literally I’ve tried everything 😭😭

[crystal oxide]

Okay, one last idea, try this: Do you have a spare USB drive?

[novel jungle]

Yea

[hearty nexus]

I am trying to search with chat gpt since I reached all I knew here so not sure we are on the same x)

[crystal oxide]

Alright, go here https://endeavouros.com and download it, also download Rufus (https://rufus.ie/en/) and flash the ISO to the USB drive

[hearty nexus]

going straight to linux lol

[crystal oxide]

Then shut down your PC, boot into BIOS and set Endeavour as boot override and boot it up. Use Firefox and see if the issue persists

[crystal oxide]

I'm Linux user, so that's why

[novel jungle]

The thing is I don’t want Linux

[hearty nexus]

trying on a differents os is a good debug way ngl

[crystal oxide]

This won't change anything about your OS, so nothing will be installed

[hearty nexus]

so we see if it rly come from pc config or hardware

[novel jungle]

I think is hardware

[crystal oxide]

Yeah and since Linux can live boot, it won't affect your data

So it's just as if you plugged in another drive and booted up from that

[novel jungle]

I don’t care about data since I use this pc for gaming

[crystal oxide]

But we can't be 100% sure until we tried another OS

[crystal oxide]

Right, but still

[novel jungle]

I gotta try that tmr everyone sleeping I can’t use my dad pc to download that rn

[crystal oxide]

Right

You may @crystal oxide once you're back and I'll come and help you

[novel jungle]

I got a new motherboard and ima take the one that I have now somewhere to see if they can find the issue

[crystal oxide]

alr

[novel jungle]

I’m going to try what you told me but I think is hardware

[crystal oxide]

It could be, but it very much sounds like Firewall to me

[hearty nexus]

just try to see if this work on the New before

[hearty nexus]

x2

[novel jungle]

So it was a hardware problem I did what you told me @crystal oxide and it didn’t work I put the new motherboard in a everything worked fine