Random PC shutdowns

[naive plover]

My PC randomly shuts down, the screen goes black for about 5 -10 seconds and then it reboots. I'm honestly at a total loss for what the issue is. I've reinstalled drivers, the operating system and even replaced all of my components besides my storage and it's still happening. I used to get an error in event logger before the crash but now that I replaced more components there's not even an error in event logger anymore. My only possible explanation is that whatever is causing the crashes now is different from what was causing them before? maybe the PSU even though I replaced that as well? Any ideas would be appreciated, thanks.

Specs are:
Mobo: Gigabyte B650m K
CPU: Ryzen 7600x
CPU Cooler: Deepcool AK620
GPU: RX 6950XT
RAM: 32GB (2*16) 6000 MHz
PSU: Gigabyte UD850w

[glossy blade]

have you tried replacing psu instead of everything

else

are you connected to a ups

[glossy blade]

reboots or cycles like a force power off and then a power up

[naive plover]

PSU was one of the first things I replaced when I upgraded my GPU, to handle the extra power draw

[naive plover]

Not sure what you mean sorry. The screen goes black for about 10 seconds and then it's starting up again as if I just turned it on without me doing anything

[glossy blade]

go to the bios there should be a option for auto startup after power faliure

turn that off

if there is power or psu issue you might now know i the pc is loosing power some other reason

[naive plover]

I'll try that, thanks.

[naive plover]

Happened again, pc still restarts on its own. I also disabled the setting in windows to automatically reboot after a system crash and despite both of those settings it still rebooted.

[glossy blade]

this means it is not power issues

[glossy blade]

open hardware info and check if anything is very hot

that can cause pc to force shut off

[naive plover]

I'm still skeptical about the PSU. Maybe it's loosing power long enough to crash windows but not enough to register as a power loss to the motherboard?

Nothing is getting hot, I've checked that, my cpu doesn't even get to 70c under load and my GPU can get hot but the crashes occur when I'm not even doing anything

[glossy blade]

this can be a point if u have a usb stick try using it to boot into some bootbale linux os to ensure it is not your drive failing and load your pc using the usb os

stress test your pc on that usb bootable os and not on windows

and if the pc does not crash after one hour on that os then if is your drive

[naive plover]

Yeah I might try that, though since the crashes can sometimes take hours it will be a little annoying but not more annoying than the crashes themselves

[glossy blade]

are the force boots after hours or in bw minutes

and if hours which type of drive are u using

[naive plover]

It's completely random seeming. It can take hours or even days to happen but when it does happen it seems to happen again within the next 10 minutes.

I'm using a 1tb samsung 970pro nvme

I do have a HDD too but it isn't my boot drive so I'm assuming it's irrelevant

[glossy blade]

hmm open crystal disk info and check if anything is wrong with any of the drives

[glossy blade]

it could be

it could be that one of the drive has a very bad sector then your windows is just forced restarted due the critical erroe

[naive plover]

Both say they are good

Though if I understand correctly, crystal disk can't check for bad sectors, right?

[glossy blade]

it can

[glossy blade]

try removing the hardrrive and then use your pc for a whiule

[naive plover]

I'll give it a go

[naive plover]

Not the hard drive. Crash happened without it plugged in.

[pale sequoia]

@glossy blade help

My laptop makes music noise turns on

And black screen

SOS

[glossy blade]

wdym

[glossy blade]

i am unable to understand would be goo dif you could send a vid or something

[pale sequoia]

Ok so when I power on my laptop

The screen won’t turn on

[glossy blade]

ok

[pale sequoia]

And it plays a music noise

It goes like dododo dodo dodo

[glossy blade]

you got a mac bruh ?

cause only macs start up like that

and if windows which one ?

[pale sequoia]

No I have a lenovo l380 laptop

I got a Mac now cuz the laptop broken but it works when u hit the keyboard area

It worked yesterday till today where no matter how hard I hit the lenovo laptop

It won’t turn on

https://youtu.be/aUuQVPJrshI?si=E9yC3IBEuCJDBT41

I found the music

Watch the first 5 seconds

It’s giving me that music

[glossy blade]

seems like a way of displaying error by the laptop

did this vid fix it

[pale sequoia]

Thing is I can’t even connect it to a monitor

It’s not even turning on

Like the power button is on

The crazy part is ever since the IT gave me a free battery replacement

My laptop has not been able to turn on and they refuse to fix it because it’s over warranty

Idk what’s going on with the laptop they took it apart and reassembled everything but it still didn’t fix it

[glossy blade]

you got a recipt

then you can ask them to fix it

[pale sequoia]

No it’s my schools it

[glossy blade]

does your area have any local cyber cafes ?

[pale sequoia]

I have a monitor

I tried connecting to to the hdmi

But nothing is showing on my monitor

[glossy blade]

oh

[pale sequoia]

What could this possibly mean?

It also requires me to hit it for it to turn on

Or else the lights just flashes

Like all the lights including fn, mute, e.tc

They lights just blink

And when I hit the laptop near the keyboard area it opens

But it just plays the music

And it won’t fully turn on

[glossy blade]

i mean it is a error code you could try to open your laptop and reseat the ram

and replug all the connectors

then it might be fixed

as far as i know the laptop is giving a error like a motherboard would but the laptop does not specify which error

[pale sequoia]

Idk how to open the laptop I’m a noob 2 of the screws won’t budge

[glossy blade]

then the best bet is to take to ur it and ask for help or go too a repair shop

[pale sequoia]

Oh no it’s over warranty and they gave me a free battery replacement when they shouldn’t

The it guy was nice but I think he broke something

And I don’t need the laptop cuz I got a new max

Max

Mac

I just use the laptop to watch YouTube cuz I don’t want to get my MacBook keyboard shiny

[glossy blade]

even if it might be broken by the guy you can still ask him for help

[glossy blade]

xD

[pale sequoia]

It was a year ago since that day the other workers just said that he has years of experience and there’s no way he broke it

And they said “over warranty” and told me to take it to a repair shop

[glossy blade]

don't tell them that "they broke it" just say it is not working idk why

when you point out that they broke it they will obv get angry

[pale sequoia]

Oh they have a policy where they check the model and they will immediately know if it has warranty

[glossy blade]

then i don't no man

sorry :(

[pale sequoia]

U think I can sell the parts?

[glossy blade]

u can sell the whole laptop

would be better to sell it as whole for spare parts

[pale sequoia]

It has my personal info but I can’t log back on to remove all my data

The buyer could just fix it and have access to everything

[glossy blade]

does it have a hdd ?

or ssd

[pale sequoia]

I think so

[glossy blade]

get the hdd removed from your IT tell them you are upgrading

[pale sequoia]

Ok

I just don’t know how to sell it like how does it work? If the whole thing is worth like 80 dollars and the shipping is 10 dollars idk if I would want to sell it

I bought it for 1400 through school

Just for it to be 70 dollars