#I am Stumped with this PC Issue

1 messages · Page 1 of 1 (latest)

rotund mist
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I'm currently facing a perplexing challenge with my computer. Despite my best efforts, I've been unable to resolve the persistent issue of mouse lag. What's even more confounding is the emergence of a new problem: my screen intermittently goes black while the audio continues, resulting in a complete loss of video output. To address this, I've resorted to the somewhat cumbersome process of shutting down and restarting my computer. Furthermore, my AMD Software has become unreliable and seems to break periodically, necessitating the use of Display Driver Uninstaller (DDU) for reinstallation. These recurring problems have left me wondering if the issue may be related to power supply, as I've noticed a breaker exhibiting signs of failure. I've conducted a Windows memory diagnostic, which returned clear results, adding another layer of complexity to this conundrum. It's a genuine puzzle, and I'd greatly appreciate any insights or assistance.

honest flower
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I have been having a similar issue with my displays going black while my audio continues for almost a year now... I literally just poseted a thread about it 3 minutes ago.

rotund mist
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it started out as my mouse is like laggy like the mouse freezes on screen for a second and keeps doing that for like 30 seconds

honest flower
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What mouse do you have?

rotund mist
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G305

honest flower
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Hmm I have a Razer Basalisk v3 pro. I had a similar issue when I got it I resolved it by changing the polling rate from 4000 to 1000 which is a lame fix but it worked. I was just wondering though to see if we had any matching components.

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I'm hoping you will have better luck resolving your issue which im sure you will because I have tried almost everything and I'm about ready to go back to console 😂.

rotund mist
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lol i built this computer myself and have learn tons and im confident in my computer skills just this i have never heard of idk if its a AMD Software issue or a new Windows update issue or its hardware idk im stumped

balmy grove
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Wireless I take it?

rotund mist
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yup

balmy grove
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Are you using the Bluetooth? Or the 2.4ghz dongle

rotund mist
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dongle

balmy grove
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Plug in another mouse and check and see if it lags

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Could be a transmitting problem.

honest flower
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Yup I have built multiple pc's but have never come across this issue(black screen). and all of my googling/researching has mostly resulted in people saying faulty power supplies but I got a brand new power supply way over spec and the issue persists.

rotund mist
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im thinking also it could be my usb's are failing i have wireless headphones and they sometimes cut out too

balmy grove
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Also idk if it has regular Bluetooth but unplug the dongle switch Bluetooth on and test it

rotund mist
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i dont have bluetooth with this mobo

balmy grove
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If you think that, swap a port out with the keyboard and also check

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Does it lag when the cord is plugged into the mouse?

rotund mist
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ya idk my biggest concern right now tho is the black screen audio continues and then i have to restart my computer and then my AMD drivers stop working

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there is no cord to plug into the mouse

balmy grove
honest flower
rotund mist
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im forced to reinstall the drivers everytime it does this

balmy grove
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AMD is NOTORIOUS for driver issues, roll them back a version.

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Install an older set of drivers

rotund mist
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thats eaiser said than done LOL

balmy grove
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Gpu?

rotund mist
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RX6800XT

balmy grove
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Windows 10 or 11

rotund mist
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11

balmy grove
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August set of drivers

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But the mouse, idk tbh I’m stumped lol

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Only thing I can say is swap the mouse and keyboard usbs around and see if the keyboard starts to lag and if so it might be usb issues

rotund mist
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Im on mobile now just crashed again

balmy grove
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Hmmm

rotund mist
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Ima try rolling back windows update too

balmy grove
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I don’t like windows 11 tbh.

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That could also be the issue

rotund mist
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Okay I have Progress I did Roll back my Graphic's Driver and when it did blackscreen it did not fully brake my drivers so i have some progress but its still black screening idk why

rotund mist
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Issue fixed pluged my display port into a different port and its working

honest flower
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Plugged into a different display port on the gpu or monitor?

balmy grove
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Hey @rotund mist what mother board do you have?

mystic sandal
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I had a weird issue with (wireless) mouse lagging for no apparent reason. Turns out that my WiFi router was positioned very close to my computer and my mouse and it was somehow causing interference. I moved the router to the other corner of the room and it was fixed.

balmy grove
mystic sandal
balmy grove
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Odd lol