headphone jack issue

[polar bridge]

Trying to plug in headphones and it doesn’t work properly. Not sure if its a problem with my laptop or with the headphones. I need some help troubleshooting.

[rancid egret]

is it USB or audio jack?

[polar bridge]

audio jack

[rancid egret]

when u put the headphones in audio jack

does sound come out

or u get static/stutters

[polar bridge]

there's no sound

no static either