#my keyboard key isnt working i dont know why its the w key any help please? the keyboard is hot swap
1 messages · Page 1 of 1 (latest)
When you press a key down, it makes contact with a conductive piece of metal. When this breaks, it will not allow that key and sometimes keys around that key to work.
You can't
is it a laptop keyboard or a plug in keyboard?
If you really want to try and save it, you'll have to take it for repair. You yourself can't fix this.
If it's not a fancy keyboard, it would make more sense in buying a new one.
I cannot answer that as I don't know. You'd have to ask.
I personally don't trust best buy as most of their techs don't know what they're doing.
You can try bestbuy, but I call it scambuy for a reason.
Kinda the same issue you have
I pulled off my laptop CTRL key [still worked]
They wanted $600 for it.
The laptop costed around $300.
I cannot speak for all of the stores, the one that was extremely scammy got shutdown.
you could also try finding a local mom&dad shop with good reviews.
I've never been to that part of NY. It's also been several years. It's up to you to go to bestbuy. Just don't expect much.
Why not just buy a new keyboard 
Ah so the switches are not making any contact
Remove the switch check the pins
See if it’s not bent
The contact that is
On the switch
Well compare with a known working switch?
And you know the difference
Great and?
Switch seems perfect?
So it’s the pcb part
Check the contacts on the pcb
Make a picture of the pcb part
@cyan tree if the board is cracked it would be more than the W key not working.
That’s an assumption
If the pcb is scratched it could have bad contacts or broken contacts
Best checked with a multi meter
Yeah you might want to get a keyboard nerd in here 🤔
visually, it's fine.
Yeah no idea what the troubleshooting steps for a switch cap is
Keyboard keys can suddenly stop working. It just happens.
https://switchandclick.com/how-to-test-a-keyboard-pcb/ this seems like a decent check
Go follow those steps check with a tweezer and that software if the pcb works
Ok 👍🏻
My ex-friend managed to kill a bunch of keys on his. He kept hitting it hard enough that the contacts broke.
Yeah that’s why you check with the software and tweezer to see if the keyboard makes a signal to the usb